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Liberty Mutual Strategic Ventures

Customer Service Representative, Premium Audit

Ready to be a Titan? We accompany our customers every step of the way, from the moment they partner with us, to the end of their journey. We work hard and like to have fun along the way. If you’re excited about helping small business owners in the trades, love technology, and aren't afraid of a challenge or two, our customer support team is where you belong. As a Customer Support Advocate (CSA), you’ll have the opportunity to become a ServiceTitan subject matter expert and quickly grow your career in meaningful ways. Our CSAs have the highest rate of internal transfers across the organization. The opportunities to build an exceptional customer experience and make an impact are endless. What You'll Do:<ul> <li>Utilize support tools to assist customers with all aspects of our software via phone, chat, email, and screen-sharing sessions.</li> <li>Become a product expert and develop creative solutions and workflows that best meet customer needs.</li> <li>Influence product changes by submitting bugs to our developers and ensuring resolution of bug fixes.</li> <li>Champion customer needs by sharing feedback and concerns with internal stakeholders.</li> </ul> What You'll Bring:<ul> <li>Excellent people skills: must be empathetic, patient, confident, good-humored, and able to interact well with a broad spectrum of personality types.</li> <li>Ability to thrive in a feedback-oriented culture and stay level-headed in a challenging, rapidly changing environment.</li> <li>Self-motivated and able to master complex software.</li> <li>An efficient, effective, and resourceful problem-solver with strong critical thinking skills and troubleshooting abilities.</li> <li>Quickbooks/accounting knowledge a plus.</li> </ul><ul> <li>Pacific Time: 8:00 am -5:00 pm</li> <li>Mountain Time: 9:00 am - 6:00 pm </li> <li>Eastern Time: 11:00 am - 8:00 pm </li> </ul>Be Human With Us:Being human isn’t about checking every box on a list. It’s about the experiences we have, people we meet, and the perspectives we share. So, if you have the skills but are hesitant to apply because of your background, apply anyway. We need amazing people like you to help us challenge the conventional and think differently about the problems that we’re solving. We’re in this together. Come be human, with us. What We Offer: When you join our team, you’re not just accepting a job. You’re making a career move. Here’s how we’ll support you in doing some of the most impactful work of your career:<ul> <li>Flextime, recognition, and support for autonomous work: Flexible time off with ample learning and development opportunities to continue growing your career. We offer a comprehensive onboarding program, leadership training for Titans at all levels, and other programs and events. Great work is rewarded through Bonusly, peer-nominated awards, and more.</li> <li>Holistic health and wellness benefits: Company-paid medical, dental, and vision (with 100% employer paid options and 90% coverage for dependents), FSA and HSA, 401k match, and telehealth options including memberships to One Medical.</li> <li>Support for Titans at all stages of life: Parental leave and support, up to $20k in fertility services (i.e. IUI and IVF), surrogacy, and adoption reimbursement, on demand maternity support through Maven Maternity, free breast milk shipping through Maven Milk, pet insurance, legal advisory services, financial planning tools, and more.</li> </ul>At ServiceTitan, we celebrate individuality and uniqueness. We believe that the convergence of fresh perspectives and experiences from all walks of life is what makes our product and culture so great. We strongly encourage people from underrepresented groups to apply. We do not discriminate against employees based on race, color, religion, sex, national origin, gender identity or expression, age, disability, pregnancy (including childbirth, breastfeeding, or related medical condition), genetic information, protected military or veteran status, sexual orientation, or any other characteristic protected by applicable federal, state or local laws.ServiceTitan is committed to fair and equitable compensation for all of our employees. We thoughtfully consider a wide range of factors when determining individual compensation. The expected salary range for this role for candidates residing in the United States is between $40,400 USD - $54,000 USD. Compensation for candidates residing outside the United States will vary by location and the specific salary range will be discussed during the hiring process. Actual compensation for an individual may vary depending on skills, performance over time, qualifications, experience, and location. In addition to the base salary, the total compensation package also includes an annual bonus, equity and a holistic suite of benefits.

ServiceTitan

Customer Support Advocate

<h2>Job Details</h2> Level Entry Job Location Owasso, OK - Owasso, OK Position Type Full Time Education Level None Travel Percentage Some Travel Job Category Health Care <h2>Description</h2> Our work touches the mind, body, heart and ultimately the spirit – of those we serve, integrating our deep compassion with highly effective programs and services. We are currently seeking Direct Support Professionals to join our team! Volunteers of America is one of the nation’s largest comprehensive human services organizations with 16,000 mission-driven professionals, dedicated to helping those in need rebuild their lives and reach their full potential. What You Will Do As a Direct Support Professional, you will be an integral part of our team and will be primarily responsible for supporting individuals with intellectual and developmental disabilities in their development of basic living and social skills with the primary goal of integrating them into the community to the best of their ability. What’s In It For You! <ul> <li>$500 Sign-On Bonus</li> <li>Pay: From $10.60 an Hour</li> <li>Multiple Shifts Available</li> <li>Employee Assistance Program</li> <li> For those who qualify, we also offer: <ul> <li>Medical, dental, and vision insurance</li> <li>Paid time off (PTO), Sick Leave, Paid Holidays </li> <li>Employer paid Short-Term Disability </li> <li>Retirement plan </li> </ul> </li> <li>Ask about qualifying for FEDERAL STUDENT LOAN FORGIVENESS</li> </ul> <h2>Qualifications</h2> Essential Duties and Responsibilities: <ul> <li>Perform, or assist service recipients in, basic domestic duties as needed (e.g., cooking, cleaning, laundry, shopping).</li> <li>Develop service recipient's basic living skills (e.g., social, domestic, and hygiene) through instruction and encouragement.</li> <li>Perform, or assist service recipients with, personal hygiene as needed (e.g., bathing, brushing teeth, shaving, nail clipping, dressing, bodily functions, and appearance).</li> <li>Perform, or assist service recipients in, basic domestic duties as needed (e.g., cooking, cleaning, laundry, shopping).</li> <li>Coordinate service recipient's participation in leisure and recreational activities with assistance from the service recipient.</li> <li>Transport service recipient to and from work, scheduled appointments, and recreational activities in a safe and timely manner.</li> <li>Assist in the development and implementation of long and short-term goals for service recipients.</li> </ul> What You Will Bring: <ul> <li>18 years of age or older.</li> <li>Must have and maintain a working telephone contact number.</li> <li>Possess a valid Driver’s License.</li> <li>Have reliable transportation.</li> <li>Proof of current liability automobile insurance (your name must be on the policy).</li> <li>Maintain an acceptable driving record, Oklahoma State Bureau of Investigation criminal history checks, and Community Service Registry Record checks.</li> </ul> Volunteers of America Oklahoma is an Equal Opportunity, Protected Veterans, and Individuals with Disabilities employer. Apply today and come be a part of the passion, the mission and the tradition! Learn more about us and apply at <a href="http://www.voaok.org" target="_blank">www.voaok.org</a>.

Volunteers of America Oklahoma

Direct Support Professional

Principal SBU System Support Analyst

Family &amp; Children’s Services, Oklahoma’s leading community mental health center is looking for a personable, front desk specialist who can provide front desk support services in telephone operations, general front desk operations, client and public engagement, and other related responsibilities. Family &amp; Children’s Services works to heal hurting and abused children, strengthen families, and provide hope and a path to recovery for those battling mental illness and addiction. Requires a high school diploma or the equivalent, preferably with course work office administration, typing, and computer software. One year experience in medical office or healthcare with direct patient care/interaction in past 3 years required. Must be able to type a minimum of 30 WPM. Ability to work effectively with employees and clients under stressful situations; ability to work with agitated, mentally ill and/or substance-abusing public; ability to maintain an effective working relationship with agency employees; ability to maintain a professional manner at all times; and ability to maintain confidentiality. Good listening skills. Ability to manage multi-line telephone system and other communication technologies. Must possess strong computer skills.

Family & Children's Services

Employment & Education Specialist-Individual Support

What you'll do:<ul> <li>Design and develop end-to-end solutions within Customer Success platforms supporting the full customer lifecycle (i.e. onboarding, adoption, retention, and renewal)</li> <li>Interpret system and business requirements to create detailed technical specifications and design documents, adhering to SDLC. </li> <li>Build and maintain seamless integrations between tools utilized across the Post Sales ecosystem. </li> <li>Lead projects to optimize the post-sales systems portfolio, focusing on automation, scalability, security and user experience.</li> <li>Partner with senior leadership to define, refine, and develop a post sales system strategy and a roadmap of key initiatives tied to organizational objectives.</li> <li>Serve as systems administrator and SME to cross-functional teams, ensuring proper system utilization and adoption</li> <li>Develop and implement automated workflows and processes to streamline Customer Success activities, improve operational efficiency and improve business outcomes.</li> <li>Provide ongoing support and maintenance for Customer Success systems (i.e. Gainsight, ChurnZero, Vitally) and connected applications, ensuring optimal performance and addressing evolving requirements.</li> <li>Collaborate closely with Product Analysts, users, and other engineers throughout all project phases, from design and development to testing and deployment.</li> <li>Ensure data quality and integrity across all Customer Success tools and the Salesforce platform, providing valuable customer insights.</li> <li>Maintain a flexible and proactive approach to adapt to changing project needs and effectively contribute to the team's success. </li> <li>Preferred: Leverage AI-powered solutions to enhance customer interactions, such as chatbots for initial support, predictive analytics for proactive customer outreach, and sentiment analysis for improved customer understanding.</li> </ul>What you'll need:<ul> <li>BS/BA degree or equivalent experience</li> <li>5+ years of hands-on administration of Customer Success platforms (Gainsight - preferred), CRM and integrated applications. </li> <li>3+ years of experience leading technical projects</li> <li>Expert-level knowledge of platform configuration, customization, and integration capabilities</li> <li>Strong background in customer lifecycle management and Customer Success methodologies</li> <li>Experience creating complex workflows, reports, and dashboards to drive business outcomes</li> <li>Understanding of software development lifecycle and data management best practices</li> <li>Experience with customer engagement tracking and automation tools (e.g. Salesloft, Outreach)</li> <li>Proven ability to independently lead technical projects from conception to delivery, including solution design and implementation.</li> <li>Strong background in developing customer-centric solutions and integrations</li> <li>Excellent communication and interpersonal skills to effectively collaborate with cross-functional teams.</li> <li>Experience with integrating Customer Success platforms with other applications (e.g., Salesforce, TalkDesk, Gong, Staircase, Matik, and ticketing systems like Zendesk or Jira). Required</li> <li>Preferred Certifications: Gainsight Associate Admin Certificate, , Gainsight NXT Admin Certificate, Salesforce Administrator</li> </ul>Be Human With Us:Being human isn’t about checking every box on a list. It’s about the experiences we have, people we meet, and the perspectives we share. So, if you have the skills but are hesitant to apply because of your background, apply anyway. We need amazing people like you to help us challenge the conventional and think differently about the problems that we’re solving. We’re in this together. Come be human, with us. What We Offer: When you join our team, you’re not just accepting a job. You’re making a career move. Here’s how we’ll support you in doing some of the most impactful work of your career:<ul> <li>Flextime, recognition, and support for autonomous work: Flexible time off with ample learning and development opportunities to continue growing your career. We offer a comprehensive onboarding program, leadership training for Titans at all levels, and other programs and events. Great work is rewarded through Bonusly, peer-nominated awards, and more.</li> <li>Holistic health and wellness benefits: Company-paid medical, dental, and vision (with 100% employer paid options and 90% coverage for dependents), FSA and HSA, 401k match, and telehealth options including memberships to One Medical.</li> <li>Support for Titans at all stages of life: Parental leave and support, up to $20k in fertility services (i.e. IUI and IVF), surrogacy, and adoption reimbursement, on demand maternity support through Maven Maternity, free breast milk shipping through Maven Milk, pet insurance, legal advisory services, financial planning tools, and more.</li> </ul>At ServiceTitan, we celebrate individuality and uniqueness. We believe that the convergence of fresh perspectives and experiences from all walks of life is what makes our product and culture so great. We strongly encourage people from underrepresented groups to apply. We do not discriminate against employees based on race, color, religion, sex, national origin, gender identity or expression, age, disability, pregnancy (including childbirth, breastfeeding, or related medical condition), genetic information, protected military or veteran status, sexual orientation, or any other characteristic protected by applicable federal, state or local laws.ServiceTitan is committed to fair and equitable compensation for all of our employees. We thoughtfully consider a wide range of factors when determining individual compensation. The expected salary range for this role for candidates residing in the United States is between $113,100 USD - $151,300 USD. Compensation for candidates residing outside the United States will vary by location and the specific salary range will be discussed during the hiring process. Actual compensation for an individual may vary depending on skills, performance over time, qualifications, experience, and location. In addition to the base salary, the total compensation package also includes an annual bonus, equity and a holistic suite of benefits.

Senior Customer Success Systems Specialist (CS Administrator)

Workday

Customer Optimization Strategist (Solution Consulting)- HCM

CompanyCox Automotive - USAJob Family GroupSalesJob ProfileClient Solu Spec II - Express - CAIManagement LevelIndividual Contributor Flexible Work Option Can work remotely but need to live in the specified city, state, or regionTravel %NoWork ShiftDayCompensationCompensation includes a base salary of $41,200.00 - $61,800.00. The salary rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's experience. In addition to the salary range identified herein, this role is also eligible for an annual incentive/commission target of $15,000.00.Job DescriptionA Client Solutions Specialist II functions as a member of the Manheim Express team for a designated geographical territory. Primary responsibilities of the role include providing accurate and complete documentation of overall vehicle condition within the parameters of a Manheim Express Inspection and driving incremental business growth within their assigned territory. They will collaborate with the field sales team, auction team members, and other Cox Automotive business units to create and execute a growth strategy.In addition to providing quality vehicle inspections, this client-facing role will take a consultative approach in educating franchise and independent automotive dealers about the Manheim Marketplace, as well as advising them in the utilization of digital wholesale solutions, including Manheim Express and OVE. The Client Solutions Specialist II will provide additional value to our clients by providing outstanding personalized customer service and exceeding the client’s expectations. PRIMARY DUTIES/KEY RESPONSIBILITES<ul> <li>Locate, start, move, and inspect vehicles on dealers’ lots safely.</li> <li>Conduct thorough assessment of vehicle condition following the Manheim Express Inspection process.</li> <li>Verify vehicle identification and enter accurate vehicle information into the inspection system (ie. VIN, mileage, and sub series)</li> <li>Inspect and record vehicle equipment and options, including damage and missing or inoperable items.</li> <li>Inspect and record vehicle exterior condition, including tires, frame, glass, panels, and mechanical components.</li> <li>Inspect and record vehicle interior condition, including seats, dashboard, infotainment system, and options.</li> <li>Perform basic mechanical inspections on vehicles including powertrain, drivetrain, structural, and electrical components.</li> <li>Functions as a team player and work closely with other team members, sales and auction partners, and our client care staff to create a superior client experience.</li> <li>Utilize Salesforce for planning, tracking, and reporting. </li> <li>Inform, educate, and advise dealers regarding policies, procedures, and marketplace strategies.</li> <li>Develop and strengthen relationships with dealers over the phone, online, and in-person.</li> <li>Reviews customers’ performance and recommends solutions for improving conversion rate and/or market share.</li> <li>Partners with sales team in educating and training dealers on Manheim Express products and services.</li> <li>Identifies opportunities for growth and presents Manheim Express as a solution for new and existing clients</li> <li>Demonstrates professionalism and sincere appreciation for client relationships.</li> <li>Strive to consistently improve the client experience by providing high levels of customer service. </li> <li>Generates leads to other Cox Automotive business units.</li> <li>Visibly demonstrates safety commitment by following all safety and health procedures and modeling the behaviors related to such. Actively participate in support of all safety activities aligned with Safety Excellence.</li> <li>Performs other duties as assigned by management.</li> </ul>REQUIRED EXPERIENCE &amp; SPECIALIZED KNOWLEDGE AND SKILLS<ul> <li>BA/BS degree and 2 years work related experience; or an equivalent combination of education and work-related experience.</li> <li>Automotive knowledge preferred.</li> <li>3+ years Auction experience or dealership experience preferred.</li> <li>Valid driver’s license and safe driving record required.</li> <li>Reliable transportation is required. Mileage reimbursed.</li> <li>Effective communication (written and verbal) and interpersonal skills required.</li> <li>Strong technical aptitude.</li> <li>Must be detail orientated.</li> <li>Experience in navigating handheld and other documentation devices preferred.</li> <li>Motivated to work independently with remote supervision.</li> <li>Ability to multitask, follow directions and take instruction is required.</li> <li>Body, paint, and mechanical repair knowledge helpful. </li> <li>Familiarity with unibody and full-frame helpful.</li> <li>Ability to lift and hold at least 30 lbs. at waist level for an extended period of time.</li> <li>Regularly required to stand, walk, talk, and hear.</li> <li>Frequently required to crouch, bend, and kneel to look at side or underneath car. Strength to lift hood or trunk. Bend while performing audits. Reach inside or underneath vehicle. </li> <li>Near vision abilities required to find dings and scratches, paint work, hail damage, frame/unibody, other exterior damage and Interior damage. Able to identify exterior or interior colors.</li> <li>Ability to deal with different lighting (i.e. exterior and interior lighting, natural and artificial light)</li> <li>Exposure to moderate noise level, may be exposed to fumes and odors.</li> <li>Requires physical ability and mental acuity to execute the duties of the position successfully within required timeframes to meet business requirements.</li> <li>Ability to engage customers in a consultative manner.</li> <li>Solid computer skills, including ability to use Internet and MS Office effectively.</li> <li>Ability to adapt to and work effectively within a constantly changing environment.</li> <li>Excellent customer service and problem-solving skills required.</li> <li>Ability to perform repetitive tasks; manual dexterity.</li> </ul>Drug TestingTo be employed in this role, you’ll need to clear a pre-employment drug test. Cox Automotive does not currently administer a pre-employment drug test for marijuana for this position. However, we are a drug-free workplace, so the possession, use or being under the influence of drugs illegal under federal or state law during work hours, on company property and/or in company vehicles is prohibited.BenefitsThe Company offers eligible employees the flexibility to take as much vacation with pay as they deem consistent with their duties, the company’s needs, and its obligations; seven paid holidays throughout the calendar year; and up to 160 hours of paid wellness annually for their own wellness or that of family members. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave. About Us Through groundbreaking technology and a commitment to stellar experiences for drivers and dealers alike, Cox Automotive employees are transforming the way the world buys, owns, sells – or simply uses – cars. Cox Automotive employees get to work on iconic consumer brands like Autotrader and Kelley Blue Book and industry-leading dealer-facing companies like vAuto and Manheim, all while enjoying the people-centered atmosphere that is central to our life at Cox. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer – All qualified applicants/employees will receive consideration for employment without regard to that individual’s age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship.Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship. <h3> </h3>

Cox Communications

Client Solutions Specialist II (Manheim Express, Oklahoma City, OK)

Bring your heart to CVS Health. Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand — with heart at its center — our purpose sends a personal message that how we deliver our services is just as important as what we deliver. Our Heart At Work Behaviors™ support this purpose. We want everyone who works at CVS Health to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient and affordable.Position Summary **Must live in Oklahoma**This role will perform inbound and outbound calls to members that need help in finding local community resources to meet their social needs. There is a strong preference for finding candidates that have lived or cared for someone with similar experiences of our members. Required Qualifications· A minimum of 12 months of customer service or service industry relatedexperience with proven customer service skills· Excellent computer skills, including typing proficiency, multi-tasking between online applications, and multiple screens. Working knowledge of Microsoft© products (Outlook, Excel, folders)· Provide a designated workspace free from noise and other distractions· High speed internet with the ability to hardwire via ethernet from cablemodem to PC- Bilingual preferred and must be able to pass language certification, if bilingual Preferred Qualifications· At least 1 year in a call center setting· Inbound/outbound call center experience· Knowledge of Medicaid· Applicants who have personal experience with community resource navigation to assist with Medicaid needs are encouraged to apply· Strong communication skills (oral and written).· Strong analytical and problem-solving skills· Active listening proficiency· Ability to be receptive to feedback and to embrace continuousimprovement· Positive attitude and strong interpersonal skills· Ability to display empathy towards customers’ needs and concerns· Desire to contribute to building a positive team spirit Education GED/High School DiplomaAnticipated Weekly Hours40Time TypeFull timePay RangeThe typical pay range for this role is:$17.00 - $25.65This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. In addition to your compensation, enjoy the rewards of an organization that puts our heart into caring for our colleagues and our communities. The Company offers a full range of medical, dental, and vision benefits. Eligible employees may enroll in the Company’s 401(k) retirement savings plan, and an Employee Stock Purchase Plan is also available for eligible employees. The Company provides a fully-paid term life insurance plan to eligible employees, and short-term and long term disability benefits. CVS Health also offers numerous well-being programs, education assistance, free development courses, a CVS store discount, and discount programs with participating partners. As for time off, Company employees enjoy Paid Time Off (“PTO”) or vacation pay, as well as paid holidays throughout the calendar year. Number of paid holidays, sick time and other time off are provided consistent with relevant state law and Company policies. For more detailed information on available benefits, please visit <a href="https://jobs.cvshealth.com/us/en/benefits" target="_blank">Benefits | CVS Health</a>We anticipate the application window for this opening will close on: 03/05/2025Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

113 Customer Service Jobs in Owasso, OK, USA