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<h2>DESCRIPTION</h2> One Medical is a primary care solution challenging the industry status quo by making quality care more affordable, accessible and enjoyable. But this isn’t your average doctor’s office. We’re on a mission to transform healthcare, which means improving the experience for everyone involved - from patients and providers to employers and health networks. Our seamless in-office and 24/7 virtual care services, on-site labs, and programs for preventive care, chronic care management, common illnesses and mental health concerns have been delighting people for the past fifteen years. In February 2023 we marked a milestone when One Medical joined Amazon. Together, we look to deliver exceptional health care to more consumers, employers, care team members, and health networks to achieve better health outcomes. As we continue to grow and seek to impact more lives, we’re building a diverse, driven and empathetic team, while working hard to cultivate an environment where everyone can thrive. We’re looking for a passionate IT Support Associate to ensure that our clinical teams, administrators, and corporate staff have the IT support they need to perform their jobs efficiently. In this role, you will report directly to the IT Manager, providing technical assistance and troubleshooting for internal users across our nationwide network of medical offices. As part of the One Medical IT Technical Services Team, your main responsibility will be supporting the phone, chat, and ticket support queues, resolving technical issues, and ensuring seamless IT operations. This position offers the opportunity to tackle a variety of technical challenges while working alongside a dedicated and mission-driven team. Key job responsibilities Deliver exceptional IT support to One Medical employees. • Serve as the first point of contact for One Medical users, documenting support calls and resolutions using our ticketing system. • Respond to and troubleshoot support IT requests via phone, chat and ticketing system, ensuring timely and efficient support. • Collaborate with a dedicated IT support team to diagnose and resolve technical issues. • Provide remote support to employees, ensuring all incidents are addressed in a professional, timely and efficient manner. • Install and configure hardware/software issues across Windows, macOS and Chrome OS environments. • Observe and ensure compliance with security and system configuration standards as well as HIPAA regulations. • Contribute to and maintain the IT knowledge base, ensuring documentation is accurate and up to date. • Assist in workflow improvements. • Adherence to shift schedules and timeliness are key requirements. • Willingness to work flexible shifts and scheduling, weekends, and holidays. • Must be willing and able to occasionally come to Amazon corporate sites with 24 hours notice. <h2>BASIC QUALIFICATIONS</h2> - 1+ years of corporate setting Windows, Mac or Linux Operating systems support experience - High school or equivalent - Experience troubleshooting integrated and interdependent computer systems - Experience maintaining zebra thermal printers, troubleshooting thin clients, PCs, scanners, and portable handheld terminals <h2>PREFERRED QUALIFICATIONS</h2> - CompTIA A+, CompTIA Network+, Cisco/CCNA, Linux (Redhat), Microsoft hardware (installation), AWS, or other industry relevant certifications - Experience in a dynamic environment with a high degree of customer service Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit <a href="https://amazon.jobs/content/en/how-we-hire/accommodations" target="_blank">https://amazon.jobs/content/en/how-we-hire/accommodations</a> for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $42,200/year in our lowest geographic market up to $91,800/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit <a href="https://www.aboutamazon.com/workplace/employee-benefits" target="_blank">https://www.aboutamazon.com/workplace/employee-benefits</a>. This position will remain posted until filled. Applicants should apply via our internal or external career site.

Amazon

IT Support Associate II, One Medical IT Support

You could be the one who changes everything for our 28 million members. Centene is transforming the health of our communities, one person at a time. As a diversified, national organization, you’ll have access to competitive benefits including a fresh perspective on workplace flexibility. Position Purpose: Develops, assesses, and facilitates complex care management activities for primarily mental and behavioral health needs members to provide high quality, cost-effective healthcare outcomes including personalized care plans and education for members and their families related to mental health and substance use disorder. (Island of Oahu). 25% travel.<ul> <li>Evaluates the needs of the member via phone or in-home visits related to the resources available, and recommends and/or facilitates the care plan/service plan for the best outcome, which may include behavioral health and social determinant needs</li> <li>May perform telephonic, digital, home and/or other site visits outreach to assess member needs and collaborate with resources</li> <li>Develops ongoing care plans for members with high level acuity and works to identify providers, specialists, and community resources needed for care including mental health and substance use disorders</li> <li>Coordinates as appropriate between the member and/or family/caregivers, community resources, and the care provider team to ensure identified services are accessible to members</li> <li>Monitors care plans/service plans and/or member status and outcomes for changes in treatment side effects, complications and clinical symptoms and provides recommendations to care plan/service plan based on identified member needs</li> <li>Facilitates care coordination and collaborates with appropriate providers or specialists to ensure member has timely access to needed care or services</li> <li>Collects, documents, and maintains member information and care management activities to ensure compliance with current state, federal, and third-party payer regulators</li> <li>Provides education to members and their families on procedures, healthcare provider instructions, treatment options, referrals, and healthcare benefits, which may include behavioral health and social determinant needs</li> <li>Provides feedback to leadership on opportunities to improve and enhance care and quality delivery for members in a cost-effective manner</li> <li>Performs other duties as assigned</li> <li>Complies with all policies and standards</li> </ul>Education/Experience: Requires a Master's degree in Behavioral Health or Social Work or a Degree from an Accredited School of Nursing and 2 – 4 years of related experience. License/Certification:<ul><li>Licensed Behavioral Health Professional or RN based on state contract requirements e.g., LCSW, LMSW, LMFT, LMHC, LPC and RN with BH experience required</li></ul>Pay Range: $55,100.00 - $99,000.00 per yearCentene offers a comprehensive benefits package including: competitive pay, health insurance, 401K and stock purchase plans, tuition reimbursement, paid time off plus holidays, and a flexible approach to work with remote, hybrid, field or office work schedules. Actual pay will be adjusted based on an individual's skills, experience, education, and other job-related factors permitted by law. Total compensation may also include additional forms of incentives.Centene is an equal opportunity employer that is committed to diversity, and values the ways in which we are different. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other characteristic protected by applicable law. Qualified applicants with arrest or conviction records will be considered in accordance with the LA County Ordinance and the California Fair Chance Act

Centene Corporation

Care Manager

Work from Home Bilingual (Spanish) Senior Customer Service Coordinator - Partnership Servicing<h2>More than just a bank, more than just a career</h2>The best people listen and then say, “How can I help?” That’s what we do at Capital One. It’s how we take care of our customers. It’s how we’re changing banking for good—with compassion and real solutions. Money can be stressful; getting help shouldn’t be. Our Customer Care team is supported and empowered to be the best people, to people. . That’s life at Capital One.<h2>Your voice is our voice. We’ll champion you.</h2>It’s important for our associates to have the necessary skills and know-how to succeed in their roles and provide exceptional servicing experiences to our customers. We invest heavily in both formal and informal learning and development opportunities. Through our formal training programs and on-the-job work experience, successful associates at Capital One will:<ul> <li>Demonstrate the ability and willingness to learn </li> <li>Possess a strong attention to detail, a positive attitude and have the ability to be flexible and embrace change</li> <li>Demonstrate a strong customer focus that is rooted in empathy</li> <li>Communicate effectively with peers, management and customers, using appropriate methods of communication for role</li> <li>Exercise good judgment and independent decision-making skills</li> <li>Ability to problem solve individual issues, guide co-workers in problem solving and solutions when needed, and identify trends in customer needs</li> <li>Demonstrate exceptional listening, questioning, call control and de-escalation techniques</li> <li>Be proactive, have effective time management and organizational skills</li> <li>Display dependability with a solid attendance record</li> </ul><h2>Learn about the role</h2>Senior Customer Service Coordinators at Capital One are tasked with providing the best of the best customer service. This is your opportunity to shine through your ability to listen and understand the customer’s needs, problem solve and deliver a “wow” customer experience to deepen relationships and loyalty to our brand. Your experience and skills could support the customer experience in a variety of ways, depending on your role.<ul> <li>You’ll advocate for our customers, problem solve and own issue resolution in alignment with compliance and regulatory requirements. Handling complaints and/or escalated situations is very important, and de-escalation may be a complex part of your role supporting our customers—we’ll ensure you’re supported with the tools, resources and experience to ensure you’re up for the challenge!</li> <li>You will investigate customer concerns, help create and implement process improvements and report trending customer issues. </li> <li>You may support other customer service advocates, who will reach out for help with a customer issue or complaint. You’ll guide other associates to the right path to solve customer concerns and provide in-the-moment feedback to ensure the associate is connected to the right resources.</li> </ul>**Successful candidates will need to complete a Language Assessment.**Basic Qualifications<ul> <li>High school diploma, GED or equivalent certification</li> <li>At least 3 years of customer service or call center experience</li> <li>At least 1 year experience using Google Suite or Microsoft Office</li> <li>Fluent in Spanish and English</li> </ul>Preferred Qualifications<ul> <li>At least 4 years customer service or call center experience</li> <li>At least 1 year experience working in the financial industry</li> </ul>Work from Home Technology Requirements<ul> <li>Secure home office environment that is free from background noise and distractions</li> <li> Reliable private internet connection that is not supplied via cellular data or hotspot is required <ul> <li>A private network that is password protected where you have ownership or line of site sight to every device on the network</li> <li>Internet service must be provided by Cable or Fiber Internet Service Providers (ISP)</li> <li>Hotspots and satellite services are prohibited and do not meet performance criteria required for optimal agent/customer interactions</li> <li>ISP download speeds on VPN must be at least 5Mbps, with 10+ Mbps preferred </li> <li>To validate ISP speeds from a Chrome browser, go to <a href="http://www.google.com" target="_blank">www.google.com</a>, type Speed Test and run from the Google landing page </li> </ul> </li> <li>Both Hardwire and WiFi internet connections are acceptable as long as speed and security requirements are met</li> </ul>Capital One reserves the right to request proof of internet provider, speed and service package from the associate. Requirements are subject to change, as new systems and technology is delivered. Capital One reserves the right to modify internet service requirements with sixty (60) days notice. Internet Service Provider specs can change by provider and location within the US. If you are experiencing consistent issues with internet stability Capital One reserves the right to ask the agent to upgrade internet service to ensure a good customer experience.Work from Home Location RequirementsThis role is 100% work from home. We are unable to consider applicants who do not meet the required Capital One Work at Home compatible internet access or who live in the states of California, Hawaii, or US territories. Work from home U.S. based associates are not permitted to work internationally, outside of the continental United States (i.e. Hawaii or U.S. Territories), or California. Your wellbeing is our priorityOur benefits and total compensation package is designed for the whole person. Caring for both you and your family. <a href="https://www.capitalonecareers.com/benefits" target="_blank">Learn More.</a><ul> <li>Healthy body, healthy mind — Day 1 coverage for Medical, Dental, Vision and Prescriptions, plus Flexible Spending Accounts, Life and Disability Insurance, and mental wellness support.</li> <li>Save money, make money — Secure your present and plan for your future with a 401K and Stock Purchase Plan.</li> <li>Time, family and advice — Flexible schedule options, paid time off, paid training and development, tuition reimbursement and even backup childcare</li> </ul>We’re united as oneTogether, we’re on a journey to create a more equitable future for all. We believe that filling the room with unique perspectives and experiences is valuable for everyone. <a href="https://www.capitalonecareers.com/diversity" target="_blank">Learn more.</a>Our next chapter? It’s yours to write.Individually and collectively, we impact millions of people and shape the future of banking. The diverse backgrounds, voices and experiences of our associates rally around a shared sense of purpose–to make banking better for every customer. Learn about our <a href="https://www.capitalonecareers.com/work-and-culture#anchor-impact" target="_blank">values, work and culture</a>.“At Capital One, we strive to attract the best people to give them the opportunity to be great.” - Rich D. Fairbank, Chairman, Founder and CEOAt this time, Capital One will not sponsor a new applicant for employment authorization for this position.The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.Remote (Regardless of Location): $49,774 - $49,774 for Sr Service &amp; Cr Review Coord Richmond, VA: $49,774 - $49,774 for Sr Service &amp; Cr Review Coord Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter.Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the <a href="https://www.capitalonecareers.com/benefits" target="_blank">Capital One Careers website</a>. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex (including pregnancy, childbirth or related medical conditions), race, color, age, national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, gender reassignment, citizenship, immigration status, protected veteran status, or any other basis prohibited under applicable federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at <a href="#">RecruitingAccommodation@capitalone.com</a>. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.For technical support or questions about Capital One's recruiting process, please send an email to <a href="#">Careers@capitalone.com</a>Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

Capital One

Work from Home Bilingual (Spanish) Senior Customer Service Coordinator - Partnership Servicing

Liberty Mutual Strategic Ventures

Associate Director of Cyber Insurance Customer Experience

<h3> Position Summary </h3> Are you interested in working in a dynamic environment that offers opportunities for professional growth and new responsibilities? Are you interested in helping clients drive alignment with their business, improve organizational and human resource performance and establish a culture focused on adding business value? That is what the new generation of human resource transformation is all about. If you are seeking a role that offers you the opportunity to advise Government and Public Services (GPS) clients through critical and complex issues, while allowing you to develop personally and professionally, consider a career in Deloitte’s Human Capital practice. Recruiting for this role ends on April 30th, 2025. Work You'll Do As a UKG WFM Pro Configuration Support Senior Analyst, you will: <ul> <li>Support the documentation of requirements, configuration and testing of the UKG WFM Pro application</li> <li>Work in the full lifecycle of a UKG WFM Pro project or workstream including business analysis, functional specification, system configuration, design, testing</li> <li>Work with the team in requirements gathering, workshops or facilitating client meetings </li> </ul> The team Deloitte’s Government and Public Services (GPS) practice – our people, ideas, technology and outcomes—is designed for impact. Serving federal, state, &amp; local government clients as well as public higher education institutions, our team of over 15,000+ professionals brings fresh perspective to help clients anticipate disruption, reimagine the possible, and fulfill their mission promise. The HR Transformation offering (HRT) transforms the way HR enables the business and the workforce. In this world of disruption, we believe that HR has an opportunity to take the lead and own enterprise-wide issues for the organization. From the creation of HR strategy using our leading Oracle-enabled HR Transformation labs, the application of design thinking that allows HR to challenge how work gets done today, to navigating the ever-evolving HR technology landscape to determine the right digital solutions to enable transformation, our HR Transformation practice is focused on helping HR take the lead. Qualifications Required: <ul> <li>2+ years of consulting or industry experience delivering Workforce Management (WFM) solutions</li> <li>Knowledge of UKG WFM configurations and best practices</li> <li>Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future</li> <li>Must be able to obtain and maintain the required security clearance</li> <li>Bachelor’s degree</li> </ul> Preferred: <ul><li>UKG Workforce Central 8.1 and UKG Pro WFM Certified</li></ul> The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $77,000 to $143,000. You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance. Information for applicants with a need for accommodation: <a href="https://www2.deloitte.com/us/en/pages/careers/articles/join-deloitte-assistance-for-disabled-applicants.html" target="_blank">https://www2.deloitte.com/us/en/pages/careers/articles/join-deloitte-assistance-for-disabled-applicants.html</a> Recruiting tips From developing a stand out resume to putting your best foot forward in the interview, we want you to feel prepared and confident as you explore opportunities at Deloitte. <a href="https://www2.deloitte.com/us/en/pages/careers/topics/recruiting-tips.html" target="_blank">Check out recruiting tips from Deloitte recruiters.</a> Benefits At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. <a href="https://www2.deloitte.com/us/en/pages/careers/articles/life-at-deloitte-benefits-and-rewards-usdc.html" target="_blank">Learn more about what working at Deloitte can mean for you.</a> Our people and culture Our diverse, equitable, and inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ideas and perspectives, and bring more creativity and innovation to help solve our client most complex challenges. This makes Deloitte one of the most rewarding places to work. <a href="https://www2.deloitte.com/us/en/pages/about-deloitte/articles/deloitte-inclusion.html" target="_blank">Learn more about our inclusive culture.</a> Our purpose Deloitte’s purpose is to make an impact that matters for our clients, our people, and in our communities. We are creating trust and confidence in a more equitable society. At Deloitte, purpose is synonymous with how we work every day. It defines who we are. We are focusing our collective efforts to advance sustainability, equity, and trust that come to life through our core commitments. <a href="https://www2.deloitte.com/us/en/pages/about-deloitte/articles/purpose-at-deloitte-us.html" target="_blank">Learn more about Deloitte's purpose, commitments, and impact.</a> Professional development From entry-level employees to senior leaders, we believe there’s always room to learn. We offer opportunities to build new skills, take on leadership opportunities and connect and grow through mentorship. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their career.

Deloitte

UKG WFM Pro Configuration Support Senior Analyst

Company Summary EchoStar is reimagining the future of connectivity. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products. Today, our brands include Boost Mobile, DISH TV, Gen Mobile, Hughes and Sling TV. Department Summary Join Boost Mobile as we build the newest 5G network and lead the way in wireless innovation! Be part of a dynamic team at our cutting-edge Tulsa facility, where you'll work with the latest advancements in wireless technology, including our state-of-the-art 5G network. This is your chance to work with some of the most advanced solutions in the industry and become a subject matter expert in the field. We offer career growth opportunities, competitive pay, and a comprehensive benefits package! What’s In It For You? <ul> <li>Career Growth: Opportunity is our best benefit! You’ll have the opportunity to promote two levels within your first year! </li> <li>Comprehensive Benefits: Paid training, time off, and holidays. Medical, Dental, Vision and Life Insurance packages with a Health Savings Account</li> <li>Exclusive Perks: Free DISH TV programming valued at $114.99/month, plus discounts on Sling TV and Boost Mobile phone plans</li> <li>Financial Security: 401(K) with company match and an Employee Stock Purchasing Program (ESPP)</li> <li>Continued Education: Tuition Reimbursement to support your career development</li> </ul> Application Process Overview: After completing this application, the next step in our hiring process is a 15-20 minute questionnaire designed to help us determine if we're a mutual fit. You'll see a pop-up directing you to a landing page where you can watch brief videos providing a realistic preview of the role before committing to the questionnaire! Job Duties and Responsibilities Customer Service Representative: $18.50/hr starting pay with opportunity to increase pay to $20.35/hr within 60 - 90 days. No experience required. Entry-level candidates welcome - we provide full-time paid training! Hybrid Work Schedule: <ul> <li>First 60 Days: You’ll work exclusively from our Tulsa location.</li> <li>After 60 Days: The position becomes hybrid, requiring you to report to the Tulsa location 3-4 days a week and work remotely 1-2 days a week.</li> <li>Please note, the ability to work on a hybrid schedule may change based on business needs and performance. You must be able to report to the Tulsa location as required.</li> </ul> What You’ll Be Doing: <ul> <li>You will be the voice of the company to our customers, focused on preventing future problems and promoting our services </li> <li>Maintain strong knowledge of our wireless products, accessories and pricing plans </li> <li>Accurately respond to customers’ questions regarding billing, devices, product features, troubleshooting, and hardware operation through one-call resolution</li> <li>Identify opportunities and provide feedback by assessing call trends and/or diagnostic improvements to provide a higher level of customer service, performance and efficiency</li> <li>Transform into the best customer support advocate in the business, engaging with a diverse consumer base to provide solutions for customer needs and technical issues</li> </ul> Skills, Experience and Requirements Skills &amp; Requirements: <ul> <li>Customer Service: Effectively engage with customers, address their needs, and provide assistance in a manner that ensures a positive experience and builds lasting relationships</li> <li>Dependability: Consistently meet expectations, maintain reliability, and follow through on commitments to both customers and team members</li> <li>Resilience: Maintain a positive attitude, adapt to changing circumstances, and recover quickly from challenging or stressful situations</li> <li>Problem Solving: Identify, analyze, and resolve customer issues or inquiries effectively and efficiently</li> <li>Continuous Development: The ongoing process of enhancing skills, knowledge, and capabilities to improve performance and adapt to customer needs and industry trends</li> <li>Multitasking: Efficiently handle multiple tasks, inquiries, or issues simultaneously without compromising the quality of service</li> <li> Requirements: High school diploma or GED; ability to work full-time on-site; flexible to work shifts that might include evenings, weekends, or holidays; smartphone or device with active network connection; pre-employment screen <ul> <li>$2/hr additional per hour worked after 6 pm</li> <li>$2/hr additional per hour worked on weekends</li> <li>These differentials compound, meaning if you work both after 6 PM and on the weekend, you'll earn an additional $4/hr for those shifts!</li> </ul> </li> </ul> Our Training Program Offers You: <ul> <li>Improved skills, such as soft-skills, technical skills, and company-specific knowledge</li> <li>Information on our growing Wireless business and knowledge on how to make changes to plans, devices, and other account-specific information</li> <li>Information on our customer facing tools, and how to properly use them to resolve issues</li> <li>Instructor led courses to ensure retention of knowledge and to increase engagement as we cover new material</li> <li>Hands-On learning through roleplays, call observations, and call practice</li> </ul> Salary Ranges Compensation: $18.50/Hour Benefits We offer versatile health perks, including flexible spending accounts, HSA, a 401(k) Plan with company match, ESPP, career opportunities, and a flexible time away plan; all benefits can be viewed here: <a href="https://careers.dish.com/about/benefits?_gl=1*1lxvtdo*_ga*MTc0NTg4NDc3Ny4xNzA3MzE4NDYx*_ga_LEBY87WE5G*MTcwNzMxODQ2MS4xLjEuMTcwNzMxODUzNC41MC4wLjA.*_ga_5Y2BYGL910*MTcwNzMxODQ2MS44NC4xLjE3MDczMTg1MzQuMC4wLjA.&amp;pk_vid=ee9e18c949f8741517073187262b4d81" target="_blank">DISH Benefits</a>. The base pay range shown is a guideline. Individual total compensation will vary based on factors such as qualifications, skill level, and competencies; compensation is based on the role's location and is subject to change based on work location. Candidates need to successfully complete a pre-employment screen, which may include a drug test and DMV check. The posting will be active for a minimum of 3 days. The active posting will continue to extend by 3 days until the position is filled.

Dish Network

Wireless Customer Service Representative - Paid Training Provided

Ready to be pushed beyond what you think you’re capable of? At Coinbase, our mission is to increase economic freedom in the world. It’s a massive, ambitious opportunity that demands the best of us, every day, as we build the emerging onchain platform — and with it, the future global financial system. To achieve our mission, we’re seeking a very specific candidate. We want someone who is passionate about our mission and who believes in the power of crypto and blockchain technology to update the financial system. We want someone who is eager to leave their mark on the world, who relishes the pressure and privilege of working with high caliber colleagues, and who actively seeks feedback to keep leveling up. We want someone who will run towards, not away from, solving the company’s hardest problems. Our <a href="https://www.coinbase.com/mission" target="_blank">work culture</a> is intense and isn’t for everyone. But if you want to build the future alongside others who excel in their disciplines and expect the same from you, there’s no better place to be. As a Priority Support Agent,you will serve as a primary subject matter expert for Coinbase’s products, providing world-class service and support to our most valued customers. You’ll join a team of customer focused support professionals who know their performance is essential to Coinbase achieving its mission. We’re looking for an individual who has a passion for making the customer experience seamless and phenomenal. What you’ll be doing (ie. job duties): <ul> <li>Responsible for providing support for Coinbase customers across multiple channels (phone, messaging &amp; email) by investigating, troubleshooting and resolving customer issues.</li> <li>Use all available resources to ensure high standards are met and work is carried out in the most efficient manner.</li> <li>Be a trusted advisor, listen and empathize so the customer knows they are valued. Ensure their voices are heard through accurate issue tracking and upstream solutions.</li> <li>Take ownership and use critical thinking to find the root cause and solve the customer issue on the first contact. Where this is not possible, ensure all defects are logged appropriately.</li> <li>Seek opportunities to add value for customers through education, proactivity and clear expectation setting.</li> <li>You will be responsible for providing best in class customer support, handling customers proactively to mitigate issues, handling contacts through to resolution, and collaborating across teams of subject matter specialists to fix issues with urgency.</li> <li>Model an investigative mentality: utilize data and customer feedback to help address critical customer issues at the root cause and eliminate defects in the customer experience.</li> <li>Proactively identify customer needs before they become an issue to simplify the customer experience, reduce friction, and strengthen trust in Coinbase.</li> <li>Champion clear communication with internal and external partners to align on solutions and drive results.</li> <li>Develop a deep understanding of Coinbase products and ongoing changes in the macro crypto environment so you can guide customers to navigate the quickly moving and ever changing crypto world and unlock additional features, services, and products that benefit their unique profile.</li> </ul> What we look for in you (ie. job requirements): <ul> <li>Motivated by Coinbase’s mission and creating a seamless experience for our highest value customers. </li> <li>Minimum of 1 year of relevant experience in a customer service or support role in a fast paced environment including working with high value customers. </li> <li>Basic knowledge of blockchain, web3, staking, ROI/staking rewards, self-custody, and/or crypto.</li> <li>Flexible and adaptable to meet the evolving needs of a high-growth and fast paced organization.</li> <li>Fantastic communication and relationship management skills, passion for assisting customers to use Coinbase products successfully, and an eagerness to create a community of high value Coinbase power users.</li> </ul> Nice to haves: <ul> <li>Experience at crypto exchanges or in financial services, ideally in payments, trading operations or technical support.</li> <li>High level of proficiency in cryptocurrency and Coinbase products</li> <li>Experience in Banking, Wealth Management, Corporate Fiance, Asset Management or FinTech</li> <li>Understanding of Google apps, JIRA, Salesforce Service Cloud, or Amazon Connect.</li> </ul> Note: This role requires full-time, in-office presence at our Charlotte location. In order to support the 24/7 nature of cryptocurrency, shifts may include weekend and night. Job ID: G2704 Pay Transparency Notice: Depending on your work location, the target annual salary for this position can range as detailed below. Full time offers from Coinbase also include target bonus + benefits (including medical, dental, vision and 401(k)). Pay Range: $32.45—$32.45 USD Please be advised that each candidate may submit a maximum of four applications within any 30-day period. We encourage you to carefully evaluate how your skills and interests align with Coinbase's roles before applying. <h3>Commitment to Equal Opportunity</h3> Coinbase is committed to diversity in its workforce and is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, sex, gender expression or identity, sexual orientation or any other basis protected by applicable law. Coinbase will also consider for employment qualified applicants with criminal histories in a manner consistent with applicable federal, state and local law. For US applicants, you may view the Know Your Rights notice <a href="https://www.eeoc.gov/sites/default/files/2022-10/22-088_EEOC_KnowYourRights_10_20.pdf" target="_blank">here</a>. Additionally, Coinbase participates in the <a href="https://static-assets.coinbase.com/e-verify.pdf" target="_blank">E-Verify program</a> in certain locations, as required by law. Coinbase is also committed to providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please contact us at accommodations[at]coinbase.com to let us know the nature of your request and your contact information. For quick access to screen reading technology compatible with this site <a href="https://chrome.google.com/webstore/detail/chromevox/kgejglhpjiefppelpmljglcjbhoiplfn" target="_blank">click here to download</a> a free compatible screen reader <a href="http://www.chromevox.com/tutorial/" target="_blank">(free step by step tutorial can be found here)</a>. <h3>Global Data Privacy Notice for Job Candidates and Applicants</h3> Depending on your location, the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA) may regulate the way we manage the data of job applicants. Our full notice outlining how data will be processed as part of the application procedure for applicable locations is available <a href="https://www.coinbase.com/legal/applicant_privacy_notice" target="_blank">here</a>. By submitting your application, you are agreeing to our use and processing of your data as required. For US applicants only, by submitting your application you are agreeing to arbitration of disputes as outlined <a href="https://www.coinbase.com/legal/application-arbitration-agreement" target="_blank">here.</a>

Coinbase

Priority Support Agent II (Onsite - Charlotte, NC)

<a href="#">Apply</a> Description Background: Tulsa Innovation Labs, LLC ("TIL") is a tech-led economic development organization headquartered in Tulsa, OK pioneered by the George Kaiser Family Foundation. The organization is responsible for catalyzing Tulsa’s leadership in advanced industries such as energy tech, advanced air mobility, virtual health, and cyber. We believe that by building a world-class tech hub in America’s heartland, we unlock opportunity for all. The organization was founded in January 2020 and has already experienced significant momentum including its $38.2M Build Back Better Regional Challenge win and recent $51.7M Tech Hubs award from the US Department of Commerce. Now, TIL is emerging from startup-phase and has established itself as a system hub and community leader, requiring additional emphasis on scaling-up operations and organizational capacity. Position Summary: The Director of National Business Partnerships will engage non-local corporations, businesses, and enterprises to expand TIL’s network of partners across key areas: capital and entrepreneurship, talent and workforce, and place and infrastructure. This role is essential for sourcing external funding opportunities, securing workforce program placements, and cultivating partnerships that drive TIL’s portfolio of initiatives forward. Additionally, the Director will play a key role in identifying and launching new initiatives to fuel catalytic economic development. Success in this role is not about the number of relationships but the strategic value and productivity of those relationships. The ideal candidate will possess a strong ability to understand complex industry challenges and translate that insight into impactful outcomes for Tulsa Innovation Labs and the broader Tulsa region. Responsibilities / Essential Job Function: The following functions represent the majority of the duties performed by the position. The description is not meant to be all-inclusive or prevent other duties from being assigned when necessary: <ul> <li>Build, define, and execute a proposed slate of targeted non-local businesses that align with TIL defined Initiative strategies to engage on a quarterly-basis.</li> <li>Build professional knowledge of each partner organization, including function, business unit or country operations, leadership structure, and decision making processes. Understand each organization’s resources, priorities, needs and policies.</li> <li>Collaborate closely with the Managing Director, Head of Operations, and Head of Strategy and Initiatives to ensure alignment with organizational goals and objectives.</li> <li>Work cross-functionally across the organization to develop and implement strategies to attract funding and engagement from non-local corporations, startups, and mid-sized businesses.</li> <li>Influence people and organizations, including executive management, when issues are complex/difficult and require considerable diplomacy and often no precedent exists. </li> <li>Serve as National point of contact for all non-local companies and businesses ensuring successful navigation of right contacts and resources to support their business in Tulsa.</li> <li>Build and maintain strong relationships with businesses in target industry sectors to identify and nurture collaboration opportunities.</li> <li>Collaborate cross-functionally with events &amp; programming team to identify ways existing or new TIL events or programming can support engagement with high-value business targets, and build awareness and buy-in of TIL vision and drives priorities forward</li> <li>Work with Events and Programming team to coordinate an annual calendar of events relevant to advancing key business relationships including conferences, dinners, visits, etc.</li> <li>Working with Initiatives team and Marketing/Communications teams, prepare and then deliver compelling presentations and pitches to secure funding or partnership opportunities.</li> <li>Stay informed about industry trends, emerging and existing companies, market conditions, and investment opportunities and serve as team resources where needed.</li> <li>Devise outreach plan that includes events, communications, and other strategic touchpoints in order to cultivate strategic relationships with target businesses working alongside appropriate team members for insights and guidance to ensure successful adoption and execution.</li> <li>Provide regular information to Marketing and Communications team regarding business or industry issues pertaining to TIL’s mission in newsletters, social media and other relevant distribution avenues, providing content or tapping into industry experts to aid in content creation.</li> <li>Represent TIL in areas relative to national business relationships by attending specific conferences, events, and meetings where appropriate and aligned with defined strategy.</li> <li>Other duties as assigned by Managing Director.</li> </ul> Requirements QUALIFICATIONS Education and Experience Qualifications: <ul> <li>Bachelor’s degree required in business administration, public administration/affairs, or a directly related field</li> <li>Minimum 8 years relevant work experience in economic development, strategy development, and partnership building initiatives</li> <li>Demonstrated experience in collaborating with and between organizations to drive innovation</li> <li>Familiarity with content management and productivity systems, AP Style, Slack, Salesforce, Canva, Asana, SplashThat, Microsoft Office Suite, and social media platforms preferred.</li> <li>Ability to manage multiple projects and collaborate with team members</li> </ul> Competencies, Skills &amp; Abilities: To be successful in this role, you must have excellent communication, organizational and project management skills. You must also have the ability to actively listen, engage and connect with a diverse group of people, fostering meaningful relationships with our partners. Our team must be nimble and adaptable to the growing and changing needs of our organization and stakeholder groups, creating solutions and improving processes to achieve TIL goals. <ul> <li>Integrity – honesty and directness in all things, especially with respect to the true status of initiatives and when in need of help and support from teammates and stakeholders.</li> <li>Intentionality – the desire to act now, and not later, on tasks and initiatives. Exhibit a hunger for success and results. </li> <li>Interest – an attitude of constant learning, curiosity, and humility with respect to what has yet to be understood.</li> <li>Interconnectedness – respect and appreciation for teammates and stakeholders: their backgrounds, skills, history, challenges, fears, and expectations that influence how approach shared tasks and relationships.</li> <li>Organized – Demonstrated ability to manage complex, sometimes conflicting, objectives and tasks.</li> <li>Decisive – Demonstrated ability to act even with incomplete information.</li> <li>Collaborative – Demonstrated ability to convene, facilitate, and develop shared understanding.</li> <li>Intelligent – Demonstrated ability to understand quickly and exhibit good judgement.</li> <li>Communicative – Demonstrated ability to listen to understand, and to share information with others simply and directly.</li> </ul> Physical Requirements: <ul> <li>Communicate: Frequent phone, in-person, and messaging communication via various platforms. Must be able to exchange information effectively and accurately in all elements of verbal and written communication.</li> <li>Operate: Constant operation of computer, phones, and other office productivity tools.</li> <li>Willingness and ability to travel between program and related stakeholder locations, and service provider/vendor offices as required.</li> </ul> Hours &amp; Location: <ul> <li>Position is based in Tulsa within TIL headquarters located at 3 North Cheyenne Ave.</li> <li>Typical work hours are Monday – Friday from 8:00 to 5:00, with flexibility required for various events, meetings, and relevant business needs.</li> </ul> Benefits and Compensation: As part of our overall compensation package, we offer work/life flexibility, comprehensive health benefits, paid time off, and generous retirement contributions designed to support you and your family. Details: <ul> <li>100% employer paid medical, dental, and long-term disability for full-time employees only. Option to add vision and dependents.</li> <li>401K employee and employer contributions.</li> <li>Paid time off to support you while you are out of the office.</li> <li>Paid holidays so our employees can spend time with those they care about.</li> <li>Employer paid AD&amp;D life insurance, with employee option to add supplemental life insurance.</li> </ul>

Tulsa Innovation Labs

Director, Business Relationships

<h4>WHO WE ARE</h4> <h4>Empowering Connections, Inspiring Possibility </h4> <h4>SageNet is a leading managed services provider specializing in connectivity, digital signage and cybersecurity. The company connects, manages and protects technologies and devices across widely distributed enterprises. SageNet’s people, processes and technologies, coupled with its collaborative approach, empowers customers to achieve their core business objectives. </h4> <h4>The company offers world-class service and support via its US-based 24/7/365 Network Operations Centers (NOCs) and Security Operations Centers (SOCs), geographically diverse teleports, a central National Logistics Center, multiple data centers, and a nationwide field service organization. </h4> <h4>What makes SageNet unique is its Why: SageNet is passionate about Trusted Connections. This is a two-fold calling. First, the company creates trusted, reliable and secure technological connections for its customers. Second, and perhaps even more importantly, SageNet works tirelessly to build trusted human connections with its customers, partners and communities. The company believes that by creating, discovering and nurturing these trusted connections, SageNet enhances the world that connects us all. </h4> <h4>With a three-decade track record in managed services, SageNet boasts a long-term customer base that includes the nation’s largest retail, financial, healthcare, utilities and energy organizations. SageNet manages communications for more than 430,000 endpoints. Headquartered in Tulsa, SageNet has regional offices in Atlanta, Toronto and Washington, D.C.</h4> WHAT YOU’LL DO The Customer Accounts Analyst (CAA) serves as a key liaison between SageNet and its customers, responsible for managing customer billing according to contract terms and providing exceptional customer service. The role is integral to maintaining strong client relationships and protecting company revenue. CAA is responsible for ensuring that customer accounts are accurately and timely billed. They will design and implement billing processes, ensure that invoices accurately reflect terms and conditions, investigate, and resolve billing discrepancies. Major duties and responsibilities: <ul> <li>Responsible for monthly billing of customer contracts, cancellation fees, and other non-recurring fees.</li> <li>Prepare accurate monthly invoices with supporting excel files to send to customers in a timely manner.</li> <li>Communicate and collaborate with the Customer Success Manager, Program Managers, and Sales Managers to resolve customer billing issues and disputes.</li> <li>Properly maintain contract pricing in SAP.</li> <li>Analyze and understand customer contracts to ensure accurate billing.</li> <li>Ensure proper set up of customer billing contracts.</li> <li>Monitor and understand monthly fluctuations in customer billing.</li> <li>Perform additional duties as assigned.</li> </ul> WHO YOU ARE Key Qualifications <ul> <li>Bachelor's degree in a related field and strong analytical and problem-solving skills are highly preferred.</li> <li>3-5 years of experience in a similar role.</li> <li>Strong math skills and a proven ability to perform difficult calculations.</li> <li>Familiarity with productivity tools such as Microsoft Office Suite.</li> <li>Prior experience using spreadsheet software, to run calculations and analyze data, such Excel (strong skills).</li> <li>Excellent communication skills, both oral and written.</li> <li>Ability to multi-task and work under deadlines.</li> <li>Strong critical thinking skills.</li> <li>SAP or other enterprise software experience is a plus.</li> </ul> WHERE YOU’LL WORK Enjoy the flexibility of our hybrid work model. Our business casual working environment fosters collaboration and productivity. <ul> <li>This position will report to an office and will be part of a larger team atmosphere.</li> <li>Productively work in a hybrid work environment that consists of 3 mandatory “all-in” days (Tuesday, Wednesday, and Thursday) and 2 virtual days. Hybrid work environment is applied per position/department and may be subject to change per changes in the Policy.</li> <li>Business casual working environment</li> </ul> PHYSICAL REQUIREMENTS <ul> <li>Be able to sit for long periods of time without problem</li> <li>Extensive use of fingers and hands for typing</li> <li>Extensive use of eyes to be able to analyze documents electronically and physically for long periods of time</li> </ul> Classification: Salaried/Exempt Position Type: Full Time Travel Requirements: None Direct Reports: No Direct Reports Safety Sensitive: No Ready to join a team that values trusted connections? Apply now! Equal Opportunity Employer SageNet is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Legal Disclaimer This job description is intended to provide a general overview of the position. It is not an exhaustive list of all responsibilities, duties, and skills required. SageNet reserves the right to modify this job description at any time, with or without notice. Employment with SageNet is at-will, meaning that either the employee or the company may terminate the employment relationship at any time, with or without cause or notice. SageNet will provide reasonable accommodations for qualified individuals with disabilities. As a managed services provider, SageNet maintains a high level of Information Security. SageNet has a published Information Security Policy and provides mandatory Security Awareness Training for all employees. SageNet requires that all employees adhere to published SageNet security policy, failure to do so may result in termination of employment. The SageNet security program is only as strong as our people and as such it is the responsibility of all employees to protect corporate and customer data following best practices and policies.

Sagenet

Customer Accounts Analyst

<a href="#"> </a> <a href="#">About Us</a> <a href="#">Current Employee Job Search</a> <a href="#">Go to Hillcrest HealthCare System Careers</a> <ul> <li> <a href="#">Home</a> <a href="#">Home</a> </li> <li> <a href="#">Locations</a> <a href="#">Locations</a> </li> <li> <a href="#">Nursing Careers</a> <a href="#">Nursing Careers</a> </li> <li> <a href="#">Provider Careers</a> <a href="#">Provider Careers</a> </li> <li> <a href="#">Corporate Careers</a> <a href="#">Corporate Careers</a> </li> <li> <a href="#">Executive Careers</a> <a href="#">Executive Careers</a> </li> <li> <a href="#">Join Talent Community</a> <a href="#">Join Talent Community</a> </li> </ul> <ul> <li> <a href="#">Home</a> </li> <li> <a href="#">Locations</a> </li> <li> <a href="#">Nursing Careers</a> </li> <li> <a href="#">Provider Careers</a> </li> <li> <a href="#">Corporate Careers</a> </li> <li> <a href="#">Executive Careers</a> </li> <li> <a href="#">Join Talent Community</a> </li> <li> <ul> <li><a href="#">Careers Home</a></li> <li><a href="#">Search Jobs</a></li> </ul> </li> </ul> Candidates residing in the following states, CA, CO, CT, HI, IL, MA, MD, ME, MI, MN, NH, NV, NY, OR, RI, VT, WA, Washington DC and WV, must be willing to relocate if they are hired in a remote role. We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. FOLLOW US <a href="https://www.linkedin.com/company/hillcrest-healthcare-system" target="_blank"> </a> <a href="https://www.youtube.com/user/HillcrestMedicalCtr" target="_blank"> </a> <a href="https://www.facebook.com/UticaPark" target="_blank"> </a> <h4>ARDENT HEALTH SERVICES</h4> Ardent Health Services invests in quality health care. In people, technology, facilities and communities, Ardent makes considerable investments – producing high quality care and extraordinary results. <h4>CONTACT US</h4> 340 Seven Springs Way Suite 100, Brentwood, TN 37027 (615) 296-3000 We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. Copyright © Ardent Health Services. All rights reserved. <a href="#">Providerrecruitment@ardenthealth.com</a> <a href="#">Providerrecruitment@ardenthealth.com</a> <a href="#">Providerrecruitment@ardenthealth.com</a> <a href="#">Providerrecruitment@ardenthealth.com</a> <a href="#">Providerrecruitment@ardenthealth.com</a> <a href="#">Providerrecruitment@ardenthealth.com</a>

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