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We’re looking for a Senior Customer Success Engineer to join our Enterprise Solutions Customer Success team at Apollo and serve as a trusted advisor to some of the world’s largest enterprises. In this high-impact role, you’ll build deep, high-touch relationships with a small portfolio of high-revenue, high-potential accounts. These customers rely on Apollo’s expertise to guide their API strategies, achieve key milestones, and unlock measurable value through tailored, strategic engagements. <br> In addition to technical expertise, we are looking for someone with strong project management experience, customer-facing delivery experience, and the ability to drive business outcomes. This role will require managing complex engagements, setting milestones, and ensuring execution to help customers successfully implement and scale Apollo’s technology. <br> At Apollo GraphQL, we’re revolutionizing API management, empowering businesses to build, ship, and scale their APIs easily. Our mission is to make application development easier, better, and more accessible. We build open-source tools and commercial services used by thousands of developers in production. <br> If you’re passionate about driving measurable value for customers, leading strategic engagements, and managing technical project delivery, then we’d love to have you join our team as a Senior Customer Success Engineer! <br> This is a fully remote position open to candidates based in the US or Canada, with work hours aligned to CST or EST time zones.<h3>What you'll do</h3> <ul> <li>Serve as the primary point of contact for Enterprise customers, orchestrating their entire journey once they become Apollo customers.</li> <li>Own product adoption for your accounts, working in close partnership with sales to co-pilot their success.</li> <li>Guide customers through a tailored, high-touch journey, helping them achieve meaningful milestones like moving a new team into production or solving governance challenges.</li> <li>Oversee service delivery engagements with professional services and solution architects, leading structured project execution, milestone tracking, risk management, and on-time delivery of customer initiatives.</li> <li>Regularly engage with customers to address their questions, align on goals, and connect them with the right resources for success.</li> <li>Translate technical solutions into tangible business value, showing customers how Apollo can generate revenue and reduce risks.</li> <li>Develop and maintain customer success plans, capturing goals, roadmaps, and strategies for long-term success.</li> <li>Facilitate cross-functional collaboration, ensuring technical and business leaders are engaged to drive execution and value realization.</li> <li>Advocate for customer needs within Apollo, ensuring they are prioritized across teams, while leading both short- and long-term customer engagements.</li> </ul><h3>Who you are</h3> <ul> <li>7+ years of experience in a technical, customer-facing role, such as Technical Project Manager, Customer Success Manager, Customer Success Engineer, Technical Account Manager, Professional Services Consultant, Service Delivery Manager, or Engagement Manager.</li> <li>Proven experience leading customer-facing project management and service delivery engagements.</li> <li>Strong ability to coordinate cross-functional teams, set milestones, and ensure execution.</li> <li>Skilled in partnering with Sales to drive customer adoption, expansion, and success by aligning service delivery with business goals and identifying growth opportunities.</li> <li>Experienced in working with software engineering teams as primary stakeholders, with a strong ability to engage senior engineering leaders and platform teams at large enterprises.</li> <li>Strong understanding of cloud-native software development, APIs, and web technologies.</li> <li>Experience managing high-value accounts and delivering a white-glove experience.</li> <li>Ability to drive measurable results and help customers achieve business outcomes.</li> <li>Exceptional interpersonal and communication skills, with the ability to build trust and influence decision-makers.</li> <li>Openness to occasional travel based on customer needs.</li> </ul><h3>Nice to have</h3> <ul> <li>A degree in Computer Science.</li> <li>Experience in methodologies such as event storming and impact mapping. </li> <li>Experience working with GraphQL.</li> <li>Hands-on experience with cloud platforms (AWS, GCP, Azure) and core compute services.</li> <li>Previous experience in a startup or high-growth environment.</li> </ul>At Apollo, we strive to provide competitive, market-informed compensation whilst ensuring consistency within the team in each country. We make hiring decisions based on your skills, experience, and our overall assessment of what we learned during the hiring process.  <br> The above salary range includes base salary + variable compensation. Apollo also offers equity, and benefits. Apollo offers all U.S. employees a choice of 3 Anthem Blue Cross medical plans and California residents can also choose from an additional 2 Kaiser medical plans. Dental and Vision benefits are provided by Sun Life Financial. <br>  <b>Location: </b>This is a remote position that can be done from anywhere in the US or Canada working CST or EST hours.   <br>  <b>Equal Opportunity:</b> Apollo is proud to be an equal-opportunity workplace dedicated to pursuing and hiring a talented and diverse workforce.  <br>  <b>Privacy: </b>California residents applying for positions at Apollo can see our privacy policy <a href="https://www.apollographql.com/CCPA-Privacy-Notice-for-Employees.pdf" target="_blank">here</a>.  <br>  <b>E-Verify:</b> Apollo is an E-Verify employer and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. For more information please visit<a href="https://www.e-verify.gov/" target="_blank"> E-Verify.</a>

Apollo GraphQL

Senior Customer Success Engineer - Central/East US

Senior Admin Support Specialist- TULSA - <h1>Job Number:</h1>  242991    <h2>Organization</h2> : CMT Office of the Dean   <h2>Job Location</h2> : Oklahoma-Tulsa-Tulsa Campus   <h2>Schedule</h2> : Full-time   Work Schedule: M-F 8:00 - 5:00PM   Work Type: Onsite   Salary Range: Target Salary Range: $15.50 - $17.00 per hour   Benefits Provided: Yes    Required Attachments: Resume    <h2>Job Description</h2> --- <p><b>Senior Admin Support Specialist</b></p> <p><b>Position Information :</b> Coordinates the Scholarship and awards for medical and PA students and handles the business affairs of the SCM Student Services Office. Supports and coordinates student services projects as assigned. </p> <p><b>Essential Duties</b>:</p> <p><b>Billing/Purchasing/Travel for Student Services Office:</b></p> <ul> <li>Pay bills on a weekly basis</li> <li> Handle P-card purchases </li> <li> Order Supplies </li> <li> Serve as coordinator/content expert on Concur travel system for the office  </li> <li> File reimbursement forms for students </li> <li> Manage Touchnet, the online payment platform </li> </ul> <p><b>Scholarships and Awards:</b></p> <ul> <li>Schedule, attend and take minutes at scholarship meetings</li> <li> Develop and maintain scholarship spreadsheet of all recipients </li> <li> Prepare and distribute required emails forms, letters etc. in support of the SCM </li> <li> Manage Medical, PA Student, and Faculty teaching awards </li> <li> Maintain database of affiliation agreements. Work with legal department and administration to process agreements </li> <li> Support various projects of the SCM student services office including but not limited to: Summer Institute, Pipeline Programs, White Coat Ceremony, Orientations, Match, Graduation, etc. </li> <li> Exhibit a positive and welcoming attitude toward all students </li> <li> Assist with reception duties in the office, as needed </li> <li> Help keep the student services area clean and tidy </li> <li> Support all SCM learners when needed, including medical and PA students and alumni </li> <li> Be willing to assist with other student services activities as directed by the Associate and Assistant Deans, Assistant Director of Student Services, and Director of Student Services </li> </ul>    <h2>Job Requirements</h2> --- <p><b>Qualifications:</b></p> <p><b>Required Education:</b> High School Diploma or GED<b>, AND:</b> </p> <ul> <li> 24 months office, clerical, or administrative experience. </li> </ul> <p><b>Working Conditions:</b></p> <ul> <li><b>Physical:</b> Sit for prolonged periods. Communicate effectively and listens. Engage in repetitive motion. Use of computer and telephone. Stand, stoop, bend, and reach.</li> <li> <b>Environmental:</b> Standard office environment. </li> </ul> <p><b>Knowledge, Skills &amp; Abilities:</b></p> <ul> <li>Knowledge of office procedures</li> <li> General office and customer service skills </li> <li> Knowledge of Microsoft Office Suite (Outlook, Excel, and Word) </li> <li>Excellent interpersonal skills</li> <li> Ability to work independently and as a team player </li> <li> Ability to complete tasks in an efficient and timely manner </li> <li> Must be detail oriented for accuracy of data and information </li> <li> Ability to multitask, be organized, and self-motivated </li> <li> Ability to work in stressful situations </li> <li> Ability to communicate verbally and in writing </li> </ul> <p><b>Equal Employment Opportunity Statement:</b> The University of Oklahoma, in compliance with all applicable federal and state laws and regulations, does not discriminate on the basis of race, color, national origin, sex, sexual orientation, genetic information, gender identity, gender expression, age, religion, disability, political beliefs, or status as a veteran in any of its policies, practices, or procedures. This includes, but is not limited to, admissions, employment, financial aid, housing, services in educational programs or activities, and health care services that the University operates or provides.</p> <p><b>Why You Belong at the University of Oklahoma:</b> The University of Oklahoma, fosters an inclusive culture of respect and civility, belonging, and access, which are essential to our collective pursuit of excellence and our determination to change lives. The unique talents, perspectives, and experiences of our community enrich the learning, and working environment at OU, inspiring us to harness our innovation, creativity, and collaboration for the advancement of people everywhere.</p>    Hiring contingent upon a Background Check?: Yes   Special Indications: None    <h2>Job Posting</h2> : Nov 19, 2024

Sooner Launch Pad Accelerator

Senior Admin Support Specialist- TULSA

<h2>Job Details</h2>    Level Entry   Job Location Tulsa Headquarters - Tulsa, OK   Position Type Full Time   Education Level None     Travel Percentage Some Travel   Job Category Health Care    <h2>Description</h2>  <p><strong>Our work touches the mind, body, heart and ultimately the spirit – of those we serve, </strong></p> <p><strong>integrating our deep compassion with highly effective programs and services.</strong></p>  <p>We are currently seeking <strong>Direct Support Professionals </strong>to join our team in the Tulsa area! Volunteers of America is one of the nation’s largest comprehensive human services organizations with 16,000 mission-driven professionals, dedicated to helping those in need rebuild their lives and reach their full potential. </p>  <p><strong>What You Will Do </strong></p> <p>As a Direct Support Professional, you will be an integral part of our team and will be primarily responsible for supporting individuals with intellectual and developmental disabilities in their development of basic living and social skills with the primary goal of integrating them into the community to the best of their ability. </p>  <p><strong>What’s In It For You! </strong></p> <ul> <li>$1,000 Sign-On Bonus</li> <li>Pay From $10.00 an Hour</li> <li>Multiple Shifts Available</li> <li>Employee Assistance Program</li> <li> For those who qualify, we also offer: <ul> <li>Medical, dental, and vision insurance</li> <li>Paid time off (PTO), Sick Leave, Paid Holidays </li> <li>Employer paid Short-Term Disability </li> <li>Retirement plan </li> </ul> </li> <li>Ask about qualifying for <strong>FEDERAL STUDENT LOAN FORGIVENESS</strong></li> </ul>   <h2>Qualifications</h2>  <p><strong>Essential Duties and Responsibilities: </strong></p> <ul> <li>Perform, or assist service recipients in, basic domestic duties as needed (e.g., cooking, cleaning, laundry, shopping).</li> <li>Develop service recipient's basic living skills (e.g., social, domestic, and hygiene) through instruction and encouragement.</li> <li>Perform, or assist service recipients with, personal hygiene as needed (e.g., bathing, brushing teeth, shaving, nail clipping, dressing, bodily functions, and appearance).</li> <li>Perform, or assist service recipients in, basic domestic duties as needed (e.g., cooking, cleaning, laundry, shopping).</li> <li>Coordinate service recipient's participation in leisure and recreational activities with assistance from the service recipient.</li> <li>Transport service recipient to and from work, scheduled appointments, and recreational activities in a safe and timely manner.</li> <li>Assist in the development and implementation of long and short-term goals for service recipients.</li> </ul>  <p><strong>What You Will Bring:</strong></p> <ul> <li>18 years of age or older.</li> <li>Must have and maintain a working telephone contact number.</li> <li>Possess a valid Driver’s License.</li> <li>Have reliable transportation.</li> <li>Proof of current liability automobile insurance (your name must be on the policy).</li> <li>Maintain an acceptable driving record, Oklahoma State Bureau of Investigation criminal history checks, and Community Service Registry Record checks.</li> </ul>  <p>Volunteers of America of Oklahoma provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.</p>  <p><strong>Apply today and come be a part of the passion, the mission and the tradition! </strong>Learn more about us and apply at <a href="http://www.voaok.org" target="_blank">www.voaok.org</a> or apply in person Monday through Friday, 9:00am to 4:00pm at 9605 E. 61st St. (Northwest Corner of 61st &amp; Mingo) in Tulsa.</p>

173 Customer Service Jobs