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Thermo Fisher Scientific

Sales Operations Manager

<h1>Customer Service - Customer Service Team Lead 105-1047</h1>   Tulsa, OK, USA Req #646   Wednesday, September 4, 2024   <p><strong>JOB SUMMARY: </strong></p> <p>Responsible for providing daily guidance, instruction and training to inspire the team to perform at their optimum. Will work directly with Customer Service Supervisor to create a team that works efficiently together to maximize the team’s potential. Also responsible for interacting with members, providers and other internal customers to resolve elevated problems of a complex nature. May serve as a liaison between Customer Service and other departments. Assists Customer Service Supervisors with monitoring daily queue activity to make staffing adjustment suggestions as needed. Focus on helping the team build necessary skills and knowledge so they can better support customers and the company’s mission. The successful team leader should be supportive, communicative and attentive. <br> </p> <p><strong>KEY RESPONSIBILITIES: </strong></p> <ul> <li>Effectively manage escalated phone calls of the most complex nature involving multiple lines of business utilizing problem resolution skills.</li> <li>Prepare Customer Service Representatives to respond to customer questions and complaints and to troubleshoot problems with services or products.</li> <li>Assist supervisor with communicating regularly to employees any changes that have direct impact on inquiry responses.</li> <li>Assist walk-in members with inquiries.</li> <li>Ability to adapt and assist associates with organizational changes including business processes, systems and technology.</li> <li>Assists in actively managing the day-to-day activities of the team by monitoring call queues and wait times and directing resources as needed.</li> <li>Works closely with supervisors to empower team members to improve their confidence, product knowledge and communication skills.</li> <li>Motivate the team to achieve organizational goals that contributes to the growth of the company.</li> <li>Identify training needs and conduct training of team members as needed to maximize potential.</li> <li>Contribute to the creation of a pleasant working environment that serves to inspire the team.</li> <li>Assist with investigating and solving customer service complaints.</li> <li>Assist Customer Service Supervisor performing additional duties where needed or as directed.</li> </ul> <p></p> <p><strong>QUALIFICATIONS: </strong></p> <ul> <li>Thorough working knowledge of HMO plans, PPO plans, enrollment, benefits and claims. Medicare knowledge a plus.</li> <li>Proficient knowledge of customer service, and standard office practices and procedures.</li> <li>Possess strong oral and written communication skills.</li> <li>Confidence and skillful negotiating skills</li> <li>Ability to motivate employees and provide feedback that assists in evaluating performance</li> <li>Strong relationship building skills for motivating and inspiring team</li> <li>Proficient in Microsoft applications.</li> <li>Strong organizational and time management skills with attention to detail</li> <li>Bilingual a plus.</li> <li>Successful completion of Health Care Sanctions background check.</li> <li>Available to work all shifts as needed</li> </ul> <p></p> <p><strong>EDUCATION/EXPERIENCE: </strong></p> <ul> <li>Bachelors degree preferred</li> <li>Supervisory experience preferred</li> <li>At least 3 years of Customer Service experience required.</li> </ul>       <p>CommunityCare is an equal opportunity at will employer and does not discriminate against any employee or applicant for employment because of age, race, religion, color, disability, sex, sexual orientation or national origin </p>          <h2 id="otherDetailsHeader">Other details</h2> <ul> <li> Job Family Commercial </li> <li> Pay Type Hourly </li> </ul>    <a href="#"> Apply Now </a>

CommunityCare

Customer Service - Customer Service Team Lead 105-1047

<h2>About the team</h2>Zillow is disrupting the real estate industry by empowering people to unlock life's next chapter! The Public Data Assessment Engineering Team is assembling one of the largest and most comprehensive databases of real estate public records ever created. Data collected from more than 3,000 counties nationwide provides the lifeblood for many Zillow Group products and helps fuel our world-class data analytics and econometrics teams. This data is at the heart of the Zestimate and our personalization features. Our team develops the applications and workflows that make this ambitious project possible.<h2>About the role</h2><p>Zillow’s Public Data Assessment Engineering Team is seeking a skilled, self-motivated Senior Software Development Engineer to help build the next generation of our real estate data platform. In this role, you will develop and evangelize Data Products tailored for customer, property, and business-specific data. These products will simplify critical ML and Analytics products, like the Zestimate, enrich customer experiences, and streamline marketing operations. We’re constructing an event-driven microservice framework that leverages cutting-edge AWS technologies and multiple programming languages. If you excel in optimizing data flow efficiency and have expertise in modern UI frameworks, we would love to hear from you.<br> </p><p>As a member of this team, you will:</p><ul> <li><p>Architect, design, build, implement, and support internal react.js web applications and data pipelines/products to ingest and standardize data, serving ML and analytical use cases.</p></li> <li><p>Collaborate with product managers, engineers, and analysts on mission-critical property data needs to construct world-class datasets.</p></li> <li><p>Identify opportunities to evangelize and improve existing data processes.</p></li> <li><p>Lead various initiatives to advance our technology and improve our data solutions.</p></li> </ul>This role has been categorized as a Remote position. “Remote” employees do not have a permanent corporate office workplace and, instead, work from a physical location of their choice, which must be identified to the Company. U.S. employees may live in any of the 50 United States, with limited exceptions.In California, Colorado, Connecticut, Hawaii, Nevada, New York, Washington state, and Washington DC the standard base pay range for this role is $156,300.00 - $249,700.00 Annually. This base pay range is specific to California, Colorado, Connecticut, Hawaii, Nevada, New York, Washington state, and Washington DC and may not be applicable to other locations.In addition to a competitive base salary this position is also eligible for equity awards based on factors such as experience, performance and location. Actual amounts will vary depending on experience, performance and location.<h2>Who you are</h2><ul> <li><p>6+ years of software development experience using Python/Java, with a focus on leading the design and implementation of event-driven, scalable, and reliable services and workflows/pipelines using Airflow, Hive, Spark, Kafka, EMR, or equivalent technologies.</p></li> <li><p>A degree in Computer Science or a related technical field; or equivalent practical experience.</p></li> <li><p>Experience in developing front end technologies like React.js, Next.js etc.</p></li> <li><p>Expertise in establishing and promoting high standards in pipeline monitoring, data validation, testing, etc.</p></li> <li><p>Experience with Cloud technologies such as AWS, Azure, or GCP.</p></li> <li><p>Passion for learning new technologies and building distributed systems.</p></li> <li><p>Excellent interpersonal skills and a passion for collaborating across organizational boundaries.</p></li> <li><p>Comfort in distilling informal customer requirements into clear problem definitions, resolving ambiguities, and balancing challenging objectives.</p></li> <li><p>Enthusiasm for mentorship, including coaching, onboarding, and leading teammates.</p></li> <li><p>Bonus: Proficiency in Docker, Terraform, T-SQL development skills.</p></li> </ul><p>Here at Zillow, we value the experience and perspective of candidates with non-traditional backgrounds. We encourage you to apply if you possess transferable skills or have relevant experiences.</p><h2>Get to know us</h2><p>Zillow is reimagining real estate to make home a reality for more and more people.</p><p>As the most-visited real estate website in the United States, Zillow® and its affiliates help movers find and win their home through digital solutions, first class partners, and easier buying, selling, financing and renting experiences. Millions of people visit Zillow Group sites every month to start their home search, and now they can rely on Zillow to help make it easier to move. The work we do helps people get home and no matter what job you're in, you will play a critical role in making home a reality for more and more people.</p><p>Our efforts to streamline the real estate transaction are supported by a deep-rooted culture of innovation, our passion to redefine the employee experience, a fundamental commitment to Equity and Belonging, and <a href="https://www.zillow.com/careers/benefits/" target="_blank">world-class benefits</a>. These benefits include comprehensive medical, dental, vision, life, and disability coverages as well as parental leave, family benefits, retirement contributions, and paid time off. We’re also setting the standard for work experiences of the future, where our employees are supported in doing their best work and living a flexible, well-balanced life. But don’t just take our word for it. Read recent reviews on <a href="https://www.glassdoor.com/Overview/Working-at-Zillow-EI_IE40802.11,17.htm" target="_blank">Glassdoor</a> and recent recognition from multiple organizations, including: the 100 Best Companies to Work For, Glassdoor Employees’ Choice Award, Bloomberg Gender-Equality Index, Human Rights Campaign (HRC) Corporate Equity Index, and TIME <a href="http://time.com/100companies" target="_blank">100 Most Influential Companies</a> list.</p><p><i>Zillow Group is an equal opportunity employer committed to fostering an inclusive, innovative environment with the best employees. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires accommodation, please contact your recruiter directly.</i></p><p><i>Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable state and local law.</i></p><p><i>Applicants who receive job offers from Zillow Group will be asked to sign a Proprietary Rights Agreement which includes confidentiality, intellectual property assignment, customer and employee non-solicitation, and non-competition provisions. If you are contacted for a role at Zillow Group and wish to review a copy of the Proprietary Rights Agreement prior to receiving an offer, you may request a copy from your Recruiter.</i></p>

Zillow

Senior Software Development Engineer, Public Data

<p><strong>About Pinterest</strong>: </p> <p>Millions of people across the world come to Pinterest to find new ideas every day. It’s where they get inspiration, dream about new possibilities and plan for what matters most. Our mission is to help those people find their inspiration and create a life they love. In your role, you’ll be challenged to take on work that upholds this mission and pushes Pinterest forward. You’ll grow as a person and leader in your field, all the while helping Pinners make their lives better in the positive corner of the internet.</p> <p>Creating a life you love also means finding a career that celebrates the unique perspectives and experiences that you bring. As you read through the expectations of the position, consider how your skills and experiences may complement the responsibilities of the role. We encourage you to think through your relevant and transferable skills from prior experiences.</p> <p><em>Our new progressive work model is called PinFlex, a term that’s uniquely Pinterest to describe our flexible approach to living and working. Visit our </em><a href="https://www.pinterestcareers.com/our-life/pinflex/" target="_blank"><em>PinFlex</em></a><em> landing page to learn more. </em></p> <p>The Notifications team directly contributes to the company’s top line growth (MAUs) by reducing user churn and nudging dormant users to come back to the platform. The team focuses on minimizing user churn by keeping Pinterest top-of-mind for Pinners with engaging and contextual notifications that continuously give them a compelling reason to return to Pinterest. This is accomplished through:</p> <ul> <li>Developing and operating the company-wide <a href="https://medium.com/pinterest-engineering/nep-notification-system-and-relevance-a7fff21986c7" target="_blank">Notifications Delivery Platform (NEP)</a>, which is used by multiple teams within Core to spin up and run notification campaigns (omni-channel off-app).</li> <li>Developing and operating ML/AI pipelines for generating and delivering highly personalized recommendations at scale.</li> <li>Developing and operating the in-app Newshub surface, which is used as a launch-pad for further in-app exploration by engaged users.</li> </ul> <p><strong>What you’ll do</strong></p> <ul> <li>Partner with Eng and Product leads for Notifications to craft a compelling, ambitious and impactful multi-year AI/ML-powered technical strategy for evolving Notifications at Pinterest (e.g. Taking <a href="https://medium.com/pinterest-engineering/nep-notification-system-and-relevance-a7fff21986c7" target="_blank">NEP Platform</a> to the next level).</li> <li>Influence the broader technical vision and strategy for Pinner Lifecycle through effective collaborations with Engineering (EMs, TLs and Senior ICs) and Cross-functional Stakeholders (PMs, Data Scientists, Designers and PMMs).</li> <li>Translate the multi-year technical strategy for Notifications into a concrete engineering roadmap and lead the team’s technical execution towards realizing the vision (team of 25+ engineers).</li> <li>Proactively foresees the potential risks in the engineering roadmap in the planning stage, leverages technical insight to provide mitigation plans, and gives appropriate feedback to other projects on review to adjust course to more stable solutions.</li> </ul> <p><strong>What we’re looking for:</strong></p> <ul> <li>8+ years of experience with developing and operating large-scale distributed services/systems.</li> <li>3+ years of experience with developing technical strategy for one or more AI/ML-powered core product teams (e.g. Growth, Search, Ads etc.).</li> <li>Excellent track record of collaborating with strong Engineering (EMs, TLs and Senior ICs) and Cross-functional Stakeholders (PMs, Data Scientists, Designers and PMMs) to influence the team’s 12 - 24 month engineering strategy.</li> <li>Experience with building and scaling large-scale communications platforms (e.g. <a href="https://medium.com/pinterest-engineering/nep-notification-system-and-relevance-a7fff21986c7" target="_blank">Pinterest’s NEP</a>, <a href="https://www.linkedin.com/blog/engineering/messaging-notifications/air-traffic-controller-member-first-notifications-at-linkedin" target="_blank">LinkedIn’s Air Traffic Controller</a>, <a href="https://www.uber.com/blog/personalized-marketing-at-scale/" target="_blank">Uber’s OOA Communications platform</a>, <a href="https://www.braze.com/product/sageaibybraze" target="_blank">Braze’s SageAI</a> etc.) or large-scale content recommender/ranking systems (e.g. Ads Ranking, Feed Ranking, Search Ranking etc.).</li> <li>Excellent understanding about how ML/AI fits into the broader system and drives product/business objectives.</li> <li>Strong skills around systems-based thinking, first-principles based thinking and technical problem solving (e.g. topics discussed in <a href="https://proceedings.neurips.cc/paper_files/paper/2015/file/86df7dcfd896fcaf2674f757a2463eba-Paper.pdf" target="_blank">Hidden Technical Debt in Machine Learning Systems</a>).</li> </ul>  <p>This position is not eligible for relocation assistance.</p> <p>#LI-REMOTE</p> <p><strong>Our Commitment to Diversity:</strong></p> Pinterest is an equal opportunity employer and makes employment decisions on the basis of merit. We want to have the best qualified people in every job. All qualified applicants will receive consideration for employment without regard to race, color, ancestry, national origin, religion or religious creed, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, age, marital status, status as a protected veteran, physical or mental disability, medical condition, genetic information or characteristics (or those of a family member) or any other consideration made unlawful by applicable federal, state or local laws. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you require an accommodation during the job application process, please notify <a href="#">accessibility@pinterest.com</a> for support.

Pinterest

Staff Machine Learning Engineer, Notifications Experience

<h1>Information Technology - Software Engineer 130-2048</h1>   Tulsa, OK, USA Req #638   Monday, August 26, 2024   <strong>JOB SUMMARY: </strong> The Software Engineer will build out the next generation of our platform. As a Software Engineer, you are expected to work independently, and within teams, leading the development of software features. You will be involved with the early stages of mentoring other team members and helping with identifying process improvements for the team.<br><br>  <strong>KEY RESPONSIBILITIES: </strong> •Implements features of the application and is proficient in one or more of the feature or components.  •Leads independently and completes all assigned tasks correctly and efficiently.  •Works with Advanced software engineers on technical designs.  •Ensures code functions according to specifications and their work is completed within the allotted time frame and with high quality.  •Provides direction to other team members by being available to answer questions and perform code reviews.  •Shows direction in improving coding standards and product lines by suggesting new ideas and methods to incorporate into our existing procedures.  •Requires the ability to work well with others in and out of the scrum team.  •Ensures goals of team are being met by reporting any issues that hinder productivity or stability of product.  •Other duties as assigned. <br><br>  <strong>QUALIFICATIONS: </strong> •Experience with Microsoft SQL.  •Experience with .NET C# Object Oriented Programming.  •Fluency in JavaScript frameworks such as Angular.  •Experience designing APIs is a bonus.  •High Availability techniques in a database or applicable software environment.  •Excellent verbal and written communication skills; ability to work within strict deadlines. <br><br>  <strong>EDUCATION/EXPERIENCE: </strong> •Bachelor’s degree in computer science or equivalent experience.  •Minimum of four years’ experience required.        <p>CommunityCare is an equal opportunity at will employer and does not discriminate against any employee or applicant for employment because of age, race, religion, color, disability, sex, sexual orientation or national origin </p>          <h2 id="otherDetailsHeader">Other details</h2> <ul> <li> Job Family Commercial </li> <li> Pay Type Salary </li> </ul>    <a href="#"> Apply Now </a>

Information Technology - Software Engineer 130-2048

<a href="#">Apply</a>   Job Type Full-time  Description  <p><strong>BACKGROUND</strong></p> <p>Discover Tulsa For You and Me: a collection of talent and economic development programs building a vibrant and inclusive city through a booming economic landscape for Tulsa. We are forging strategic connections between talented professionals and innovative companies in future-focused industries such as advanced aerial mobility, energy tech, cybersecurity, and virtual health, among others. Operated under the stewardship of the George Kaiser Family Foundation (GKFF), affiliated programs include nationally recognized and innovative organizations like Tulsa Remote, Tulsa Innovation Labs, inTulsa, Build In Tulsa, Atlas School, Campus Tulsa, and Tulsa Service Year, among others. </p> <p>Our North Star goal is both ambitious and clear: to attract and build 20,000 jobs in high-growth industry clusters by the year 2033. A cornerstone of this mission is our commitment to ensuring that at least one-third of these opportunities are accessible to Tulsans from historically underrepresented communities. This is an extension of our broader vision for a more equitable, innovative, and vibrant Tulsa, where a strong state of economic health provides the basis for equal opportunity. </p> <p>The Integrated Strategies group is composed of several expert teams dedicated to fostering cross-program collaboration, driving operational excellence, and equipping Tulsa for You programs with the tools, insights, and best practices to drive tangible results. The Integrated Strategies group includes teams focused on Technology, Research &amp; Analytics, Marketing, and Operations. Join our high-impact team, where your work will have a lasting impact on the Tulsa community and its future.</p> <p><br></p> <p><strong>PRIMARY PURPOSE AND FUNCTIONS</strong></p> <p>The Research, Analytics, and Data (RAD) team within our integrated strategies group is currently seeking an analyst with experience and/or interest in the future of work, economic development, and talent development to serve as a Research Analyst. The Research Analyst will be a self-starter, critical-thinker and enjoys taking complicated problems and distilling them into simple frameworks. The Research Analyst works across multiple teams to analyze complex data sets, identify trends and opportunities for growth, visualizes data, and disseminates insights to leadership and peers to foster a data-driven culture. This role reports to the head of the RAD team, and the ideal candidate will excel in a highly dynamic behind-the-scenes environment.</p> <p><br></p> <p><strong>ESSENTIAL FUNCTIONS AND RESPONSIBILITIES</strong></p> <p><br></p> <ul> <li>Create and share research and data insights to inform strategies that drive innovation, growth, and job creation.</li> <li>Work with research team to generate collateral for external use such as white papers, reports, and presentations </li> <li>Research global, national, regional, and local labor market and industrial environments, pinpointing the areas of opportunity for Tulsa</li> <li>Pull and analyze data from public sources such as the Census Bureau, the Bureau of Labor Statistics, Lightcast and others to create benchmarks and indicators to monitor and understand Tulsa’s growth and development. </li> <li>Work closely with internal RAD members to understand and maintain focus on the organizations analytical needs, including identifying critical metrics and KPIs, and to deliver actionable insights to relevant decision-makers</li> <li>Proactively analyze data to answer key questions from stakeholders and assess what drives organizational performance, investigating and communicating areas for improvement in efficiency and productivity</li> <li>Create interactive visualizations through data interpretation and analysis by integrating various reporting components from multiple data sources</li> <li>Develop and maintain databases by acquiring data from primary and secondary sources, and build scripts that will make our data evaluation process more flexible or scalable across data sets</li> <li>Create and maintain appropriate data structures that enable efficient and effective reporting and insight generation</li> <li>Any other duties as assigned</li> </ul> <p><br></p> <p><strong>KNOWLEDGE EXPERIENCE AND SKILL REQUIREMENTS</strong></p> <ul> <li>Bachelor’s degree in quantitative field, such as mathematics, urban studies, political science, economics, statistics or in a related field </li> <li>Minimum of 3 years of related experience; or an equivalent combination of training and experience</li> <li>Strong database management skills with experience in Excel or similar tools</li> <li>Practical experience in statistical analysis, using tools such as, STATA, R, SPSS, and SAS</li> <li>Prior experience with database management, data analysis and modeling</li> <li>Some familiarity with data visualization tools such as Tableau or Power BI</li> </ul> <p><strong>Skills &amp; Abilities:</strong></p> <ul> <li>Proven analytical skills, including data mining, evaluation, and analysis</li> <li>Proven success in a collaborative, team-oriented environment</li> <li>Technical writing via reports and presentations to non-technical audiences </li> <li>Ability to prioritize and handle multiple deadlines effectively</li> <li>Willing to continuously acquire new skills and knowledge and share with partners and colleagues</li> <li>Familiarity with the Tulsa area</li> <li>Must be able to travel to attend in-person meetings and work collaboratively with other team members</li> </ul> <p><strong>Physical Requirements:</strong></p> <ul> <li>Position continually requires the ability to talk and hear both in person and over the phone, visual acuity; ability to operate equipment, read, and use a keyboard</li> <li>Position frequently requires the ability to sit, walk, and stand for extended periods of time</li> <li>Position requires the ability to travel occasionally but not regularly</li> </ul> <p><strong>Hours &amp; Location:</strong></p> <ul> <li>This is not a fully remote position as we work in a hybrid office environment. In-Office and hybrid/flexible schedules are based on business need, staff readiness, and approved by one's supervisor. </li> <li>You must live in or be able to relocate to Tulsa, OK or the surrounding area.</li> <li>This is a full-time position with an expectation of working 40 hours per week.</li> <li>The typical hours of operation are 8:00 a.m. to 5:00 p.m.</li> <li>Ability to occasionally work hours outside of 8:00 a.m. to 5:00 p.m. for events.</li> </ul> <p><br></p>

Strong Tomorrows

Research Analyst

Gitwit is a full-service innovation company with the unique ability to rapidly create and transform products, brands, businesses, and causes. We are a 40+ person team composed of researchers, strategists, technologists, writers, designers, animators, data scientists, and engineers. Because we have the team to create both products and communications, our speed and impact are greatly increased. Experiences and stories are never disconnected and weakened by the typical disjuncture between the two. With us, no time or insights are lost in hand offs or silos between separate teams or companies.<br><br>Our culture is completely based on how creativity and innovation work. As a result, we unleash talented people to find better problems and solve them by generating a large quantity and diversity of ideas in a highly collaborative, no-bureaucratic-bullshit environment. Organizations hire us to do what they can’t, which is to help new ideas achieve escape velocity and make a difference for the company and its customers -- instead of having them succumb to the usual pulls of organizational gravity such as politics, fear, and short attention spans. We get things off the ground and build momentum in organizations and the marketplace. We are committed to providing an inclusive and welcoming environment for all members of our community. Gitwit does not and shall not discriminate on the basis of race, color, religion, gender, age, national origin, disability, marital status, sexual orientation or military status.

Gitwit

UX Researcher

Assoc Mgr Commercial Dev

<p>Work Schedule</p>Standard (Mon-Fri) <p>Environmental Conditions</p>Able to lift 40 lbs. without assistance <p>Job Description</p>  <h2>About Us:</h2> <p>When you’re part of the team at Thermo Fisher Scientific, you’ll do important work, and you’ll be valued and recognized for your performance. With hardworking managers and encouraging coworkers to support you, you’ll find the resources and opportunities to make significant contributions to the world.</p> <h2>Position Summary:</h2> <p>A successful Technical Sales Specialist in Cell Biology, Regenerative Medicine will be responsible for providing life science technologies to Biotechnology/Pharmaceutical customers to support their research in Stem Cell, Neurobiology, Cell and Gene Therapy and Gene Editing. The ideal candidate should demonstrate competences to drive growth at key accounts, expanding portfolio solutions and commercial partnerships, as well as to develop new accounts in those territories.</p> <h2>Primary Duties and Responsibilities:</h2> <ul> <li>Represent the Cell Biology portfolio of products.</li> <li>Develop territory business plan and frequently update according to business and market changes.</li> <li>Achieve assigned territory sales goals by proactively calling on existing and potential new customers via email, phone and some field travel.</li> <li>Cultivate existing customer relationships with a focus on growing overall revenue and reagent attachment with customers using both existing and newly placed instrumentation.</li> <li>Research accounts and use historical sales data and market trends to drive new business.</li> <li>Work closely with sales counterparts and Distribution reps to develop specific account growth strategy, account mapping and penetration.</li> <li>Capture, process, and disseminate competitive intelligence and market feedback via weekly/monthly and other ad hoc reporting as required.</li> <li>Provide forecasting on a weekly/monthly/quarterly basis.</li> <li>Participate in trade shows, vendor shows, and related activities.</li> <li>Prioritize multiple tasks in parallel and balance workload based on priority of assignments.</li> <li>Accept and adapt to change quickly while remaining effective and efficient</li> </ul> <h2>Requirements:</h2> <p>Education</p> <ul><li>Requires a bachelor’s degree in any life sciences field, advanced degree preferred or the equivalent in relevant experience.</li></ul> <h2>Experience</h2> <ul> <li>Must have hands-on experience with cell biology lab techniques via prior work experience and/or education</li> <li>Outstanding relationship management and influence capabilities</li> <li>Lab, selling and/or customer-facing experience within the life sciences industry preferred</li> <li>Strong interpersonal and time-management skills, ability to effectively learn and use on-line CRM application and social media resources to grow territory</li> <li>Consistent track record to strategize and achieve results</li> </ul> <h2>Knowledge</h2> <ul> <li>Background in a relevant field</li> <li>Current Life Sciences market knowledge</li> <li>Appropriate Cell Biology product portfolio knowledge</li> </ul> <p>Competencies: (skills, knowledge, abilities)</p> <p>Knowledge of cell biology techniques. Honed interpersonal skills. Results oriented and customer-need focused. Commercial drive. Self-starter personality. Comfortable working within matrixed organization. Prior life sciences sales experience preferred.</p> <h2>Working Conditions:</h2> <p>Field work and home office</p> <p>At Thermo Fisher Scientific, each one of our &gt;100K extraordinary minds has a unique story to tell. Join us and contribute to our singular mission—enabling our customers to make the world healthier, cleaner and safer.</p> <h2>Apply today! <a href="http://jobs.thermofisher.com" target="_blank">http://jobs.thermofisher.com</a> </h2> <p>Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.</p> <p>We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation</p>

Product Specialist III

<p>Work Schedule</p>Other <p>Environmental Conditions</p>Office <p>Job Description</p>  <p>At Thermo Fisher Scientific, you’ll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life - enabling our customers to make the world healthier, cleaner and safer. We provide our teams with the resources needed to achieve individual career goals while taking science a step beyond through research, development and delivery of life-changing therapies. With clinical trials conducted in 100+ countries and ongoing development of novel frameworks for clinical research through our PPD clinical research portfolio, our work spans laboratory, digital and decentralized clinical trial services. Your determination to deliver quality and accuracy will improve health outcomes that people and communities depend on – now and in the future.</p>  <p>Candidates must be based in NJ or MA. </p>  <h2>Location/Division Specific Information</h2> <p>This position is a Sr Account Director, Business Development will support the Analytical Services Division Central Labs – East Coast. This is a remote position with up to 50% travel. The successful candidate will be based on the East Coast of the United States.</p>  <h2>Discover Impactful Work:</h2> <p>Secure and retain business for PPD through professional, consultative, proactive sales activities advised at decision-makers and decision influencers at existing and new clinical sponsors. Positions PPD as a primary or preferred provider for all clinical development work to be outsourced. Qualify deals and develops proposals including defining the solutions and recommending pricing structures to meet strategic company goals. Serve as the primary contact until work is sold, then coordinates with the relevant clinical development area(s) to ensure a successful implementation. Act as a liaison between sponsor and company on all business development activities and requirements. Gather data on marketing trends and driven products / services and pricing.</p>  <h2>A day in the Life:</h2> <ul> <li>Orchestrates RFP strategy calls, develops client proposals, prepares client presentations, and negotiates and closes contracts. Signs new business authorizations at or above assigned authorization goal.</li> <li>Makes cold calls and client visits; maintains sales database; maintains cold call and client visit activity reports.</li> <li>Ensures client happiness through periodic client contact; report and develop recommendations to address client dissatisfaction; respond to all client requests</li> </ul>  <h2>Keys to Success:</h2> <h2>Education</h2> <ul><li>Bachelor's degree or equivalent and relevant formal academic / vocational qualification</li></ul>  <h2>Experience</h2> <ul><li>Previous experience that provides the knowledge, skills, and abilities to perform the job (comparable to 5+ years’) or equivalent combination of education, training, &amp; experience.</li></ul> <p><i>In some cases, an equivalency, consisting of a combination of appropriate education, training and/or directly related experience, will be considered sufficient for an individual to meet the requirements of the role.</i></p>  <h2>Knowledge, Skills, Abilities</h2> <ul> <li>Previous laboratory services, sales experience is required.</li> <li>Proven track record of developing mid- and high- level business contacts.</li> <li>Excellent social skills in order to manage and fully integrate with Operations, Finance, and Marketing, and follow-up to expand relationships and business opportunities.</li> <li>Demonstrated experience in identifying and developing sales leads, making professional presentations, managing the sales process through close, and handling all aspects of contract negotiations.</li> <li>Understanding of sales automation systems and Microsoft Office programs.</li> </ul>  <h2>Work Environment </h2> <p>Thermo Fisher Scientific values the health and wellbeing of our employees. We support and encourage individuals to create a healthy and balanced environment where they can thrive. Below is listed the working environment/requirements for this role:</p> <ul> <li>Able to communicate, receive, and understand information and ideas with diverse groups of people in a comprehensible and reasonable manner.</li> <li>Able to work upright and stationary for typical working hours.</li> <li>Able to use and learn standard office equipment and technology with proficiency.</li> <li>Able to perform successfully under pressure while prioritizing and handling multiple projects or activities.</li> <li>This role requires independent travel up to 50%, inclusive of traveling in automobiles, airplanes, and trains.</li> </ul>  <p>Our Mission is to enable our customers to make the world healthier, cleaner and safer. Watch as our colleagues explain 5 reasons to work with us. As one team of 100,000+ colleagues, we share a common set of values - Integrity, Intensity, Innovation and Involvement - working together to accelerate research, solve complex scientific challenges, drive technological innovation and support patients in need. #StartYourStory with PPD, part of Thermo Fisher Scientific, where diverse experiences, backgrounds and perspectives are valued.</p>  <h2>Apply today! <a href="http://jobs.thermofisher.com" target="_blank">http://jobs.thermofisher.com</a> </h2>  <p>Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.</p>  <h2>Accessibility/Disability Access</h2>  <p>Job Seekers with a Disability: Thermo Fisher Scientific offers accessibility service for job seekers requiring accommodations in the job application process. For example, this may include individuals requiring assistance because of hearing, vision, mobility, or cognitive impairments. If you are a job seeker with a disability, or assisting a person with a disability, and require accessibility assistance or an accommodation to apply for one of our jobs, please submit a request by telephone at 1-855-471-2255*. Please include your contact information and specific details about your required accommodation to support you during the job application process.</p> <p>*This telephone line is reserved solely for job seekers with disabilities requiring accessibility assistance or an accommodation in the job application process. Messages left for other purposes, such as not being able to get into the career website, following up on an application, or other non-disability related technical issues will not receive a response.</p>

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