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<h2>About the team</h2>The Agentic AI team at Zillow is at the forefront of transforming the real estate industry by helping millions of people use advanced AI technologies to find their next home. We aim to redefine the home shopping and transaction experience by providing a proactive, always- on assistant with cutting-edge speech recognition, natural language understanding, and dynamic dialogue orchestration. By embedding domain knowledge and specialized expertise in these assistants, we empower home buyers and real estate professionals to gain efficiency while maintaining Zillow's competitive edge. This lean, customer centric team consists of scientists and engineers working together to deliver a delightful customer experience. We strongly believe in accountability, collaboration, and transparency.<h2>About the role</h2>Zillow is looking for a Principal Machine Learning Engineer on the Agentic AI team to develop innovative multimodal Agentic AI technologies. They will be hands-on in prototyping ideas, collaborating with product partners, and evaluating, and deploying models to Zillow's highly scalable infrastructure platforms. They’ll be developing perception and language understanding, deep reasoning, and reinforcement learning to handle AI agent decision-making.As a Principal Machine Learning Engineer on this team, you will:<ul> <li>Leverage frameworks like AgengSDK, and LangChain/LangGraph to design, prototype, and develop multi-agent systems that are capable of highly autonomous and context-aware interactions</li> <li>Leverage sophisticated GenAI models including reasoning models, real-time voice API, etc, to build prototypes and later on convert them into product-level skills to deploy to users</li> <li>Have the mentality of “build, learn, and pivot”, and maintain the bar of shipping into production</li> <li>Mentor and guide engineers in using the technologies for agentic AI solutions and cultivate a culture of innovation and responsible AI usage</li> <li>Distill complex research findings and system designs into clear, actionable insights for diverse audiences which include executives, product teams, and external partners</li> <li>Remain on the cutting edge of agentic AI, LLM advancements, and emerging paradigms, driving product innovation</li> <li>Serve as the focal point for high-priority applied science projects by driving alignment on deliverables, timelines, and resource allocation</li> <li>Continuously refine processes for experimentation, A/B testing, and production rollouts to balance innovation with reliability and responsible deployment</li> </ul>This role has been categorized as a Remote position. “Remote” employees do not have a permanent corporate office workplace and, instead, work from a physical location of their choice, which must be identified to the Company. U.S. employees may live in any of the 50 United States, with limited exceptions.In California, Colorado, Connecticut, Hawaii, Illinois, Maryland, Minnesota, Nevada, New York, Washington state, and Washington DC the standard base pay range for this role is $199,000.00 - $318,000.00 Annually. This base pay range is specific to California, Colorado, Connecticut, Hawaii, Illinois, Maryland, Minnesota, Nevada, New York, Washington state, and Washington DC and may not be applicable to other locations.In addition to a competitive base salary this position is also eligible for equity awards based on factors such as experience, performance and location. Actual amounts will vary depending on experience, performance and location.<h2>Who you are</h2>You are a roll-up-the-sleeves and get-it-done engineer who can marry pioneering AI models with large-scale engineering. We are looking for someone who has:<ul> <li>A master's degree or above</li> <li>Experience in Computer Science, Electrical Engineering, or a related field with emphasis on foundational LLM, agentic AI, reinforcement learning, AI planning, or natural language processing</li> <li>7+ years of hands-on work building high-impact solutions—ideally building agent-based systems, multi-agent collaboration, or similar paradigms</li> <li>Experience shipping critical, user-friendly, voice-based conversational systems that perform multi-step reasoning and context rich decision-making</li> <li>Knowledge of ASR, TTS technologies, and neural network architectures designed specifically for audio tasks</li> <li>Authority in the area of voice-agent, building natural voice-driven conversational bot and agentic skills through real-time API or other open-source voice foundational models</li> <li>Understanding of evaluation metrics specific to ASR/TTS as well as multimodal foundational models</li> <li>Experience deploying and scaling business-critical AI services capable of handling hundreds of millions of daily interactions with high availability, low latency, and robust fault tolerance</li> <li>A track record of publishing high-impact research in top AI/ML venues is a big plus</li> </ul><h2>Get to know us</h2>Zillow is reimagining real estate to make home a reality for more and more people.As the most-visited real estate website in the United States, Zillow® and its affiliates help movers find and win their home through digital solutions, first class partners, and easier buying, selling, financing and renting experiences. Millions of people visit Zillow Group sites every month to start their home search, and now they can rely on Zillow to help make it easier to move. The work we do helps people get home and no matter what job you're in, you will play a critical role in making home a reality for more and more people.Our efforts to streamline the real estate transaction are supported by a deep-rooted culture of innovation, our passion to redefine the employee experience, a fundamental commitment to Equity and Belonging, and <a href="https://www.zillow.com/careers/benefits/" target="_blank">world-class benefits</a>. These benefits include comprehensive medical, dental, vision, life, and disability coverages as well as parental leave, family benefits, retirement contributions, and paid time off. We’re also setting the standard for work experiences of the future, where our employees are supported in doing their best work and living a flexible, well-balanced life. But don’t just take our word for it. Read recent reviews on <a href="https://www.glassdoor.com/Overview/Working-at-Zillow-EI_IE40802.11,17.htm" target="_blank">Glassdoor</a> and recent recognition from multiple organizations, including: the 100 Best Companies to Work For, Glassdoor Employees’ Choice Award, Bloomberg Gender-Equality Index, Human Rights Campaign (HRC) Corporate Equity Index, and TIME <a href="http://time.com/100companies" target="_blank">100 Most Influential Companies</a> list.Zillow Group is an equal opportunity employer committed to fostering an inclusive, innovative environment with the best employees. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires accommodation, please contact your recruiter directly.Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable state and local law.Applicants who receive job offers from Zillow Group will be asked to sign a Proprietary Rights Agreement which includes confidentiality, intellectual property assignment, customer and employee non-solicitation, and non-competition provisions. If you are contacted for a role at Zillow Group and wish to review a copy of the Proprietary Rights Agreement prior to receiving an offer, you may request a copy from your Recruiter.

Zillow

Principal Machine Learning Engineer, Agentic AI

<h2>About the team</h2>AI products at Zillow help millions of people find the best home for them with less stress and more visibility. Zillow scientists develop a variety of ML models (natural language understanding, computer vision, recommendation systems) that enables our customers to find and move to their next home. Join the team that develops end to end platform powering AI research and development at Zillow! As a member of the AI Platform team, you will help define Zillow’s approach to Artificial Intelligence research &amp; Products, powering products like home value estimation, economic research, personalized recommendations and semantic search etc. You will work on building powerful ML infrastructure enabling containerized services, performing distributed computations at scale, empowering continuous research &amp; deployments of ML models, evaluations and monitoring. Learn more about what we are doing at <a href="https://www.zillow.com/data-science" target="_blank">https://www.zillow.com/data-science</a> and <a href="https://www.zillow.com/engineering" target="_blank">https://www.zillow.com/engineering</a><h2>About the role</h2>We are looking for a Principal Software Development Engineer to help us build the next generation of AI infrastructure powering multiple Zillow products. The position gives you opportunities to:<ul> <li>Craft and build scalable infrastructure for orchestrating end to end machine learning lifecycle from experimentation phase to production jobs &amp; services</li> <li>Build the roadmap and lead the team towards success in building the next-gen AI infrastructure, which supports AI workload at 10x scale plus governance &amp; compliance requirements</li> <li>Work with a variety of technologies such as Kubernetes, KNative, Argo, Databricks, Kafka, Tensorflow etc.</li> <li>Collaborate with Applied Scientists, Machine Learning Engineers and cross functional teams in crafting and implementing your technical vision</li> <li>Work closely with our data infrastructure team to build the data systems and stores that power ML models</li> <li>Collaborate with various teams (Product, Engineering) to scope and deliver platform solutions </li> </ul>This role has been categorized as a Remote position. “Remote” employees do not have a permanent corporate office workplace and, instead, work from a physical location of their choice, which must be identified to the Company. U.S. employees may live in any of the 50 United States, with limited exceptions.In California, Colorado, Connecticut, Hawaii, Nevada, New York, Washington state, and Washington DC the standard base pay range for this role is $186,300.00 - $297,700.00 Annually. This base pay range is specific to California, Colorado, Connecticut, Hawaii, Nevada, New York, Washington state, and Washington DC and may not be applicable to other locations.In addition to a competitive base salary this position is also eligible for equity awards based on factors such as experience, performance and location. Actual amounts will vary depending on experience, performance and location.<h2>Who you are</h2>Basic Qualifications:<ul> <li>A degree (BS+) in Computer Science or a related field. Masters in Computer Science preferred</li> <li>5+ years of experience with Machine Learning, data and/or backend web services &amp; infrastructure</li> <li>2+ years of experience with platform solutions for large scale AI applications</li> <li>Experience working with cloud services (AWS/Azure/GCP)</li> <li>Excellent interpersonal skills and passionate about collaborating across organizational boundaries</li> </ul>Nice to haves:<ul> <li>Have vision and passion to make Machine Learning development easier for ML Practitioners </li> <li>Experience developing sophisticated software systems scaling to millions of users with production quality deployment, monitoring and reliability</li> <li>Experience with Databricks (for data and/or ML use cases)</li> <li>Experience with building low latency, high reliability Web Services (K8s, KNative services)</li> <li>Experience with Machine Learning Frameworks (e.g. PyTorch, Keras, Tensorflow, XGBoost)</li> <li>Experience with modern data technologies (Spark, Hive, Kafka, Beam, Airflow)</li> </ul> Transferable Skills Here at Zillow - we value the experience and perspective of candidates with non-traditional backgrounds. We encourage you to apply if you have transferable skills or related experiences.<h2>Get to know us</h2>Zillow is reimagining real estate to make home a reality for more and more people.As the most-visited real estate website in the United States, Zillow® and its affiliates help movers find and win their home through digital solutions, first class partners, and easier buying, selling, financing and renting experiences. Millions of people visit Zillow Group sites every month to start their home search, and now they can rely on Zillow to help make it easier to move. The work we do helps people get home and no matter what job you're in, you will play a critical role in making home a reality for more and more people.Our efforts to streamline the real estate transaction are supported by a deep-rooted culture of innovation, our passion to redefine the employee experience, a fundamental commitment to Equity and Belonging, and <a href="https://www.zillow.com/careers/benefits/" target="_blank">world-class benefits</a>. These benefits include comprehensive medical, dental, vision, life, and disability coverages as well as parental leave, family benefits, retirement contributions, and paid time off. We’re also setting the standard for work experiences of the future, where our employees are supported in doing their best work and living a flexible, well-balanced life. But don’t just take our word for it. Read recent reviews on <a href="https://www.glassdoor.com/Overview/Working-at-Zillow-EI_IE40802.11,17.htm" target="_blank">Glassdoor</a> and recent recognition from multiple organizations, including: the 100 Best Companies to Work For, Glassdoor Employees’ Choice Award, Bloomberg Gender-Equality Index, Human Rights Campaign (HRC) Corporate Equity Index, and TIME <a href="http://time.com/100companies" target="_blank">100 Most Influential Companies</a> list.Zillow Group is an equal opportunity employer committed to fostering an inclusive, innovative environment with the best employees. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires accommodation, please contact your recruiter directly.Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable state and local law.Applicants who receive job offers from Zillow Group will be asked to sign a Proprietary Rights Agreement which includes confidentiality, intellectual property assignment, customer and employee non-solicitation, and non-competition provisions. If you are contacted for a role at Zillow Group and wish to review a copy of the Proprietary Rights Agreement prior to receiving an offer, you may request a copy from your Recruiter.

Principal Software Development Engineer - AI Platform

<h2>About the team</h2>At Zillow, our mission is to give people the power to unlock life’s next chapter. Zillow’s AI Org plays an important part in delivering unique AI-powered experiences for the hundreds of millions of customers who visit Zillow websites each month. The Decision Engine AI team will be leading the efforts to streamline the loan production process, enable a fully digital financing experience, and provide consistent, unbiased, and personalized loan recommendations. It will make the home-buying process less daunting and more manageable while allowing Loan Officers to specialize differently, focusing more on emotional intelligence and less on mortgage-specific training. As a Senior Machine Learning Engineer (MLE) on the Decision Engine AI team, you’ll be partnering with a highly skilled group of applied scientists, software developers, and machine learning engineers working together toward a bold and audacious goal.<h2>About the role</h2>We are seeking a collaborative, customer-focused, and product-minded engineer and scientist with deep experience with applied machine learning. You are a roll-up-the-sleeves and get-it-done engineer with a deep understanding of, and are constantly learning about, new techniques in modeling, ML frameworks, and ML infra. You excel at prototyping new ML applications and optimizing impact, performance, and efficiency in production.<ul> <li>Apply a growth-mindset and first principles to ambiguous customer problems to rapidly iterate on novel solutions and ways of working.</li> <li>Collaborate closely with applied scientists, engineering, design and research to understand, scope, design, prototype, implement and iterate on internal and external facing systems supporting and implementing next generation AI applications.</li> <li>Lead efforts to deploy machine learning applications into production.</li> <li>Cultivate connections with other teams for critical dependencies and infrastructure.</li> <li>Contribute to carrying and growing our team culture of rapid innovation and creative frugality. </li> </ul>This role has been categorized as a Remote position. “Remote” employees do not have a permanent corporate office workplace and, instead, work from a physical location of their choice, which must be identified to the Company. U.S. employees may live in any of the 50 United States, with limited exceptions.In California, Colorado, Connecticut, Hawaii, Illinois, Maryland, Minnesota, Nevada, New York, Washington state, and Washington DC the standard base pay range for this role is $168,600.00 - $269,400.00 Annually. This base pay range is specific to California, Colorado, Connecticut, Hawaii, Illinois, Maryland, Minnesota, Nevada, New York, Washington state, and Washington DC and may not be applicable to other locations.In addition to a competitive base salary this position is also eligible for equity awards based on factors such as experience, performance and location. Actual amounts will vary depending on experience, performance and location.<h2>Who you are</h2><ul> <li>Proficiency with a high-level programming language (we most commonly use Python and PySpark)</li> <li>Strong understanding of Machine Learning and Natural Language Processing fundamentals</li> <li>Experience with Machine Learning tools and Frameworks (e.g. PyTorch, Transformers, XGBoost, scikit-learn, etc.)</li> <li>Hands-on experience with cloud computing platforms such as AWS</li> <li>Strong understanding of software design patterns, principles, architecture, and operations</li> <li>Comfortable in a small team/fast-paced environment</li> <li>Experience prototyping, developing, and implementing algorithmic solutions and new technologies with diverse analytics and data.</li> <li>Experience working with large scale datasets and building ETL pipelines using Spark, Kubeflow, and DataBricks.</li> <li>Practiced technical ability and passion for both owning implementation and contributing technical/thought leadership for a team of world-class scientists engineers.</li> <li>Bachelor's degree or equivalent experience in Computer Science, or a related field.</li> </ul>Bonus Qualifications:<ul> <li>Experience with generative AI or large language models and related technologies (knowledge retrieval solutions, for example).</li> <li>Experience with regulated, private or sensitive data, document understanding, bandit algorythms, or reinforcement learning.</li> <li>Experience collaborating with science, engineering, design, research and product partners in a team with a startup culture.</li> <li>Advanced degree (M.S. or Ph. D.) or equivalent experience in Computer Science or Engineering, Machine Learning, or related field. </li> </ul><h2>Get to know us</h2>Zillow is reimagining real estate to make home a reality for more and more people.As the most-visited real estate website in the United States, Zillow® and its affiliates help movers find and win their home through digital solutions, first class partners, and easier buying, selling, financing and renting experiences. Millions of people visit Zillow Group sites every month to start their home search, and now they can rely on Zillow to help make it easier to move. The work we do helps people get home and no matter what job you're in, you will play a critical role in making home a reality for more and more people.Our efforts to streamline the real estate transaction are supported by a deep-rooted culture of innovation, our passion to redefine the employee experience, a fundamental commitment to Equity and Belonging, and <a href="https://www.zillow.com/careers/benefits/" target="_blank">world-class benefits</a>. These benefits include comprehensive medical, dental, vision, life, and disability coverages as well as parental leave, family benefits, retirement contributions, and paid time off. We’re also setting the standard for work experiences of the future, where our employees are supported in doing their best work and living a flexible, well-balanced life. But don’t just take our word for it. Read recent reviews on <a href="https://www.glassdoor.com/Overview/Working-at-Zillow-EI_IE40802.11,17.htm" target="_blank">Glassdoor</a> and recent recognition from multiple organizations, including: the 100 Best Companies to Work For, Glassdoor Employees’ Choice Award, Bloomberg Gender-Equality Index, Human Rights Campaign (HRC) Corporate Equity Index, and TIME <a href="http://time.com/100companies" target="_blank">100 Most Influential Companies</a> list.Zillow Group is an equal opportunity employer committed to fostering an inclusive, innovative environment with the best employees. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires accommodation, please contact your recruiter directly.Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable state and local law.Applicants who receive job offers from Zillow Group will be asked to sign a Proprietary Rights Agreement which includes confidentiality, intellectual property assignment, customer and employee non-solicitation, and non-competition provisions. If you are contacted for a role at Zillow Group and wish to review a copy of the Proprietary Rights Agreement prior to receiving an offer, you may request a copy from your Recruiter.

Senior Machine Learning Engineer - Decision Engine AI

<h2>About the team</h2>Spruce, a Zillow® Group company, was founded in 2016 to deliver fast, frictionless and secure real estate closings, representing more than $20 billion of transactions nationwide. We are a team with diverse backgrounds and perspectives, from respected title and real estate industry veterans to innovative product managers, engineers and data scientists. What brings us together is our passion for building a better closing experience. We believe that the future of real estate will be driven by automation, efficiency, and digital experiences. Our mission is to provide the products and services necessary to make that happen. We believe that the future of real estate will be driven by automation, efficiency, and digital experiences. Our mission is to provide the products and services vital to make that happen!<h2>About the role</h2>Spruce is looking for a Senior Clearance Associate to join a small Title Solutions team making a big impact. This role requires the individual to quickly adapt to support teammates and customers’ needs while delivering a world-class experience through independent problem solving and deep knowledge of the curative function. The responsibilities of the Senior Clearance Associate role will include, but are not limited to, the following:<ul> <li>Review title commitments and attorney title opinion letters to identify matters to be cured prior to or at closing such as municipal liens, satisfaction of judgments, UCC-3 terminations, owner title affidavits, and survey affidavits. </li> <li>Coordinate with consumers, creditors, attorneys, and underwriters to cure issues reflected on title commitments, such as loans, liens, judgments, and taxes. </li> <li>Update title commitments to revise requirements and exceptions as new information becomes available during the clearance process, such as using a social security number to clear a judgment and remove the corresponding requirement. </li> <li>Interpret buyer and lender requests for title waivers and prepare a pro forma title insurance policy or marked-up title commitment. </li> <li>Draft deeds, affidavits, and escrow agreements in markets where allowed; order deeds and other legal documents from vendor and legal partners. </li> <li>Review and approve the following documents: surveys, divorce decrees, trust agreements, probate proceedings, bankruptcies, death certificates, entity articles, and court dockets. </li> <li>Search county records for recorded instruments such as releases. </li> <li>Input invoice charges to the settlement statement for fees accrued during the clearance process, such as surveyor invoices. </li> <li>Generate and revise Insured Closing Protection Letters (CPLs) </li> <li>Calculate title insurance premiums and prepare invoices itemizing all costs for title-only transactions in which Spruce fulfills title in states where an attorney serves as settlement agent. </li> <li>Communicate by phone and email with all parties in the transaction and help take and direct incoming calls on the general phone line </li> <li>Confirm all outstanding matters are cleared prior to or at close of escrow, while moving quickly and efficiently through a queue of urgent tasks. </li> </ul>In performing the above responsibilities, the Clearance Associate must adhere to performance metrics and turnaround times according to established service standards and key performance indicators, which metrics are closely monitored and reported on a weekly basis. This role has been categorized as a Remote position. “Remote” employees do not have a permanent corporate office workplace and, instead, work from a physical location of their choice, which must be identified to the Company. U.S. employees may live in any of the 50 United States, with limited exceptions.In California, Colorado, Connecticut, Hawaii, Illinois, Maryland, Minnesota, Nevada, New York, Washington state, and Washington DC the standard base pay range for this role is $25.60 - $38.40 Hourly. This base pay range is specific to California, Colorado, Connecticut, Hawaii, Illinois, Maryland, Minnesota, Nevada, New York, Washington state, and Washington DC and may not be applicable to other locations.In addition to a competitive base salary this position is also eligible for equity awards based on factors such as experience, performance and location. Actual amounts will vary depending on experience, performance and location.<h2>Who you are</h2>The ideal candidate will bring a passion for providing high-quality and timely service to internal and external customers and will thrive in a fast-paced, team-centric environment. Key attributes include <ul> <li>Seven years minimum of title industry experience; deep expertise in Maryland, Virginia, DC, Pennsylvania, Ohio, Michigan, Minnesota, Missouri, and/or New Jersey markets a plus </li> <li>High attention to detail </li> <li>Confidence with editing deeds, affidavits, and indemnity agreements </li> <li>Understanding of title clearance requirements, including ability to read title commitments, delete requirements and exceptions as appropriate, and prepare pro forma title policies. Test required</li> <li>Excellent verbal and written communication skills for consulting with underwriters on technical title issues and collaborating with attorneys, clients, and vendors </li> <li>Team player who maintains a positive attitude and supports teammate absences while managing multiple files of your own under tight deadlines within an ongoing pipeline </li> <li>Able to work in a startup environment and quickly adapt to frequent change, such as new client requirements and new market areas </li> <li>Proactive thinker who can see the big picture and who is resourceful and willing to take initiative and attempt to find a solution before escalating </li> </ul>Zillow is reimagining real estate to make home a reality for more and more people.As the most-visited real estate website in the United States, Zillow® and its affiliates help movers find and win their home through digital solutions, first class partners, and easier buying, selling, financing and renting experiences. Millions of people visit Zillow Group sites every month to start their home search, and now they can rely on Zillow to help make it easier to move. The work we do helps people get home and no matter what job you're in, you will play a critical role in making home a reality for more and more people. Our efforts to streamline the real estate transaction are supported by a deep-rooted culture of innovation, our passion to redefine the employee experience, a fundamental commitment to Equity and Belonging, and <a href="https://www.zillow.com/careers/benefits/" target="_blank">world-class benefits</a>. These benefits include comprehensive medical, dental, vision, life, and disability coverages as well as parental leave, family benefits, retirement contributions, and paid time off. We’re also setting the standard for work experiences of the future, where our employees are supported in doing their best work and living a flexible, well-balanced life. But don’t just take our word for it. Read recent reviews on <a href="https://www.glassdoor.com/Overview/Working-at-Zillow-EI_IE40802.11,17.htm" target="_blank">Glassdoor</a> and recent recognition from multiple organizations, including: the 100 Best Companies to Work For, Glassdoor Employees’ Choice Award, Bloomberg Gender-Equality Index, Human Rights Campaign (HRC) Corporate Equity Index, and TIME <a href="http://time.com/100companies" target="_blank">100 Most Influential Companies</a> list.Zillow Group is an equal opportunity employer committed to fostering an inclusive, innovative environment with the best employees. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires accommodation, please contact us at <a href="#">RecruitingAccessibility@zillowgroup.com</a>.Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable state and local law.<h2>Get to know us</h2>Zillow is reimagining real estate to make home a reality for more and more people.As the most-visited real estate website in the United States, Zillow® and its affiliates help movers find and win their home through digital solutions, first class partners, and easier buying, selling, financing and renting experiences. Millions of people visit Zillow Group sites every month to start their home search, and now they can rely on Zillow to help make it easier to move. The work we do helps people get home and no matter what job you're in, you will play a critical role in making home a reality for more and more people.Our efforts to streamline the real estate transaction are supported by a deep-rooted culture of innovation, our passion to redefine the employee experience, a fundamental commitment to Equity and Belonging, and <a href="https://www.zillow.com/careers/benefits/" target="_blank">world-class benefits</a>. These benefits include comprehensive medical, dental, vision, life, and disability coverages as well as parental leave, family benefits, retirement contributions, and paid time off. We’re also setting the standard for work experiences of the future, where our employees are supported in doing their best work and living a flexible, well-balanced life. But don’t just take our word for it. Read recent reviews on <a href="https://www.glassdoor.com/Overview/Working-at-Zillow-EI_IE40802.11,17.htm" target="_blank">Glassdoor</a> and recent recognition from multiple organizations, including: the 100 Best Companies to Work For, Glassdoor Employees’ Choice Award, Bloomberg Gender-Equality Index, Human Rights Campaign (HRC) Corporate Equity Index, and TIME <a href="http://time.com/100companies" target="_blank">100 Most Influential Companies</a> list.Zillow Group is an equal opportunity employer committed to fostering an inclusive, innovative environment with the best employees. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires accommodation, please contact your recruiter directly.Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable state and local law.Applicants who receive job offers from Zillow Group will be asked to sign a Proprietary Rights Agreement which includes confidentiality, intellectual property assignment, customer and employee non-solicitation, and non-competition provisions. If you are contacted for a role at Zillow Group and wish to review a copy of the Proprietary Rights Agreement prior to receiving an offer, you may request a copy from your Recruiter.

Senior Clearance Operations Associate

<h2>About the team</h2>Eager to reinvent the way people find their next home? The Zillow Artificial Intelligence (AI) &amp; Experience team is responsible for the development of novel models and experiences that strive to reinvent what it looks like to find and secure a home. Our goal is to reinvent home shopping through highly personalized, seamless experiences that are augmented with unique, rich media, insights, and action. We build upon a foundation of quantitative and qualitative understanding of our customers to rapidly test, iterate, and launch customer experiences on the United States’ largest online real estate marketplace. Our team is staffed with applied scientists, engineers, designers, researchers and product managers, partnering closely with teams across Zillow to deliver highly tailored, trusted experiences for millions of customers.<h2>About the role</h2>Are you passionate about using the latest Multimodal AI to reinvent and radically simplify home shopping? We are seeking a highly experienced and technical Principal Product Manager to join our AI &amp; Experiences team, focusing on growing Zillow's ability to observe and comprehend the world that surrounds home shopping (homes, neighborhoods, documents) through advanced multimodal AI.At Zillow, we recognize that home shopping is inherently a multi-sensory experience. We are looking for a technical, visionary product thinker that can lead us through evolving our existing AI systems to build novel, scaled digital experiences that capture the richness of viewing a home and location in-person. This role will focus on advancing our capabilities across multiple modalities including: computer vision for property feature recognition and room classification, natural language understanding for property descriptions and user queries, multimodal fusion for richer property understanding, and document understanding and intelligence.<h2>Key responsibilities include:</h2><ul> <li>Spearhead the strategic innovation and integration of multimodal and computer vision AI technologies across Zillow's customer-facing experiences, balancing brand-new innovation with practical deployment.</li> <li>Identify and complete key opportunities for creative customer experiences, developing innovative methods for buyers &amp; renters to gain deeper insights into homes and locations.</li> <li>Develop and evolve our multimodal AI roadmap, ensuring alignment with both technical feasibility and customer value.</li> <li>Work closely with applied scientists, machine learning engineers, designers, and researchers to use Zillow's extensive real estate dataset for training models and developing experiences.</li> <li>Translate complex technical capabilities into valuable, high-impact user experiences, focusing on visual, textual, and spatial data streams.</li> <li>Lead cross-functional teams to deliver AI products from conception to production, ensuring robust model deployment, performance monitoring, and iterative improvements.</li> <li>Drive responsible AI practices, addressing challenges around data privacy, bias mitigation, and fair housing compliance.</li> <li>Stay informed about new technologies and industry trends to continuously push the team forward in innovative ways.</li> </ul>This role has been categorized as a Remote position. “Remote” employees do not have a permanent corporate office workplace and, instead, work from a physical location of their choice, which must be identified to the Company. U.S. employees may live in any of the 50 United States, with limited exceptions.In California, Colorado, Connecticut, Hawaii, Illinois, Maryland, Minnesota, Nevada, New York, Washington state, and Washington DC the standard base pay range for this role is $186,700.00 - $298,300.00 Annually. This base pay range is specific to California, Colorado, Connecticut, Hawaii, Illinois, Maryland, Minnesota, Nevada, New York, Washington state, and Washington DC and may not be applicable to other locations.In addition to a competitive base salary this position is also eligible for equity awards based on factors such as experience, performance and location. Actual amounts will vary depending on experience, performance and location.<h2>Who you are</h2>This is a high-priority problem space, and the team needs an innovative, deeply technical, and self-starter Principal Product Manager who has experience with building complex, multimodal systems and solutions at scale.<ul> <li>8+ years in a D2C/B2C product management role leading and testing AI products at scale (millions of customers), with at least 3+ years focused on multimodal AI systems spanning computer vision, natural language processing (NLP), and multi-modal fusion architectures.</li> <li>Technical proficiency in modern AI approaches, encompassing: Previous involvement with foundational models, grasp of computer vision techniques (object detection, semantic segmentation, image classification), understanding of multimodal fusion methodologies for integrating data from various sources, knowledge of architecture supporting popular computer vision models, and awareness of Machine Learning Ops standard methodologies for large-scale AI systems.</li> <li>Track Record of Shipping Complex ML/AI Products: Demonstrated success in bringing computer vision or multimodal AI products from conception to production at scale. Experience with model deployment, integration of complex data pipelines that handle multiple input modalities (images, text, sensor data, etc.), performance monitoring, and iterative improvement cycles.</li> <li>Strong Product Sense in Solving in AI Applications: Ability record to translate raw technical capabilities into valuable, high-impact user experiences. Understanding of the possibilities and limitations of computer vision in a real customer context.</li> <li>Cross-Functional Leadership in Technical Environments: Collaborate with ML engineers, scientists, designers to make technical trade-offs, aligning with customer vision.</li> <li>Lead on 0 to 100 Products: Navigate ambiguity in a fast-paced setting, adapt to new technologies, apply rigorous learning and testing, and scale expertly.</li> <li>Responsible AI Champion: Experience addressing ethical considerations such as bias detection and mitigation, privacy preservation, and compliance with relevant regulations.</li> </ul><ul> <li>Skilled communicator (both written and verbal) capable of explaining complex technical ideas to executive partners and technical audiences.</li> <li>Here at Zillow - we value the experience and perspective of candidates with non-traditional backgrounds. We encourage you to apply if you have transferable skills or related experiences.</li> </ul><h2>Get to know us</h2>Zillow is reimagining real estate to make home a reality for more and more people.As the most-visited real estate website in the United States, Zillow® and its affiliates help movers find and win their home through digital solutions, first class partners, and easier buying, selling, financing and renting experiences. Millions of people visit Zillow Group sites every month to start their home search, and now they can rely on Zillow to help make it easier to move. The work we do helps people get home and no matter what job you're in, you will play a critical role in making home a reality for more and more people.Our efforts to streamline the real estate transaction are supported by a deep-rooted culture of innovation, our passion to redefine the employee experience, a fundamental commitment to Equity and Belonging, and <a href="https://www.zillow.com/careers/benefits/" target="_blank">world-class benefits</a>. These benefits include comprehensive medical, dental, vision, life, and disability coverages as well as parental leave, family benefits, retirement contributions, and paid time off. We’re also setting the standard for work experiences of the future, where our employees are supported in doing their best work and living a flexible, well-balanced life. But don’t just take our word for it. Read recent reviews on <a href="https://www.glassdoor.com/Overview/Working-at-Zillow-EI_IE40802.11,17.htm" target="_blank">Glassdoor</a> and recent recognition from multiple organizations, including: the 100 Best Companies to Work For, Glassdoor Employees’ Choice Award, Bloomberg Gender-Equality Index, Human Rights Campaign (HRC) Corporate Equity Index, and TIME <a href="http://time.com/100companies" target="_blank">100 Most Influential Companies</a> list.Zillow Group is an equal opportunity employer committed to fostering an inclusive, innovative environment with the best employees. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires accommodation, please contact your recruiter directly.Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable state and local law.Applicants who receive job offers from Zillow Group will be asked to sign a Proprietary Rights Agreement which includes confidentiality, intellectual property assignment, customer and employee non-solicitation, and non-competition provisions. If you are contacted for a role at Zillow Group and wish to review a copy of the Proprietary Rights Agreement prior to receiving an offer, you may request a copy from your Recruiter.

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