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<h2>About the team</h2>At Zillow Home Loans (ZHL), our Partner Engagement Operations team is dedicated to driving the success of our partner relationships in Enhanced Markets. We are a dynamic and collaborative group that thrives on strategic planning, data-driven decision-making, and effective project management. Our team works closely with sales leadership, marketing, business operations, product, and other relevant stakeholders to optimize for growth and improve the customer experience. We value innovation, efficiency, and the ability to work independently while fostering a supportive and inclusive environment. Join us to be part of a team that is committed to excellence and making a significant impact in the mortgage industry.<h2>About the role</h2>We are seeking a highly skilled and experienced Program Manager to join our team. This role is pivotal in driving the success of our Zillow Home Loans partner engagement operations in Enhanced Markets through strategic planning, data-driven decision-making, and effective project management. The ideal candidate will have a proven track record of managing multiple projects simultaneously, developing strategies to optimize sales operations, and collaborating with cross-functional teams to achieve business goals.Responsibilities:Strategic Development:<ul> <li>Develop data-driven strategies to drive customer and business outcomes with minimal support.</li> <li>Define engagement strategies to build and maintain relationships with agents</li> <li>Incorporate qualitative and quantitative market, customer, and competitive insights into strategic planning.</li> <li>Write business briefs and narratives for initiatives and projects with minimal guidance</li> </ul>Sales Operations:<ul> <li>Develop and implement strategies for capacity management, goal setting, and performance management.</li> <li>Manage end-to-end partner assignments, book of business changes, SOPs, feedback workflows, and reporting optimizations.</li> </ul>Performance Analysis:<ul> <li>Identify optimizations to improve reporting effectiveness </li> <li>Synthesize performance and trends to drive rhythm of business (ROB) and accountability to key performance indicators (KPIs) and business outcomes.</li> </ul>Cross-Functional Collaboration:<ul> <li>Partner with sales leadership, marketing, business operations, product, and other relevant stakeholders to increase effectiveness, efficiency and optimize for growth.</li> <li>Identify and recommend new ways to address customer needs and improve the customer experience with minimal support.</li> </ul>Project Management:<ul> <li>Lead and manage multiple projects simultaneously with minimal guidance.</li> <li>Set prioritization and ensure timely delivery of project milestones.</li> </ul>This role has been categorized as a Remote position. “Remote” employees do not have a permanent corporate office workplace and, instead, work from a physical location of their choice, which must be identified to the Company. U.S. employees may live in any of the 50 United States, with limited exceptions.In California, Colorado, Connecticut, Hawaii, Maryland, Massachusetts, Nevada, New Jersey, New York, Vermont, Washington state, and Washington DC the standard base pay range for this role is $105,900.00 - $169,100.00 Annually. This base pay range is specific to California, Colorado, Connecticut, Hawaii, Maryland, Massachusetts, Nevada, New Jersey, New York, Vermont, Washington state, and Washington DC and may not be applicable to other locations.In addition to a competitive base salary this position is also eligible for equity awards based on factors such as experience, performance and location. Actual amounts will vary depending on experience, performance and location.<h2>Who you are</h2><ul> <li>8+ years of experience in program management, sales operations, or a related field</li> <li>Program and project management skills, with a proven track record of owning complex, cross-functional initiatives and delivering results on schedule in a fast-paced environment.</li> <li>Experience in developing and implementing strategies for book of business management, goal setting, and performance management. </li> <li>Ability to synthesize sales performance and trends and drive accountability to KPIs. </li> <li>Experience in collaborating with marketing and cross-functional teams to develop and execute GTM plans.</li> <li>Strong analytical skills with the ability to develop data-driven strategies</li> <li>Excellent communication and collaboration skills</li> <li>Ability to work independently and as part of a team in a fast-paced environment.</li> <li>Strong leadership skills and the ability to influence and motivate others.</li> <li>Proficient in Google Suite, PowerPoint, and project/program management tools</li> </ul>Preferred Qualifications:<ul><li>5+ years of experience in the mortgage industry, with a strong understanding of the loan origination process.</li></ul><h2>Get to know us</h2>Zillow is reimagining real estate to make home a reality for more and more people.As the most-visited real estate website in the United States, Zillow® and its affiliates help movers find and win their home through digital solutions, first class partners, and easier buying, selling, financing and renting experiences. Millions of people visit Zillow Group sites every month to start their home search, and now they can rely on Zillow to help make it easier to move. The work we do helps people get home and no matter what job you're in, you will play a critical role in making home a reality for more and more people.Our efforts to streamline the real estate transaction are supported by a deep-rooted culture of innovation, our passion to redefine the employee experience, a fundamental commitment to Equity and Belonging, and <a href="https://www.zillow.com/careers/benefits/" target="_blank">world-class benefits</a>. These benefits include comprehensive medical, dental, vision, life, and disability coverages as well as parental leave, family benefits, retirement contributions, and paid time off. We’re also setting the standard for work experiences of the future, where our employees are supported in doing their best work and living a flexible, well-balanced life. But don’t just take our word for it. Read recent reviews on <a href="https://www.glassdoor.com/Overview/Working-at-Zillow-EI_IE40802.11,17.htm" target="_blank">Glassdoor</a> and recent recognition from multiple organizations, including: the 100 Best Companies to Work For, Glassdoor Employees’ Choice Award, Bloomberg Gender-Equality Index, Human Rights Campaign (HRC) Corporate Equity Index, and TIME <a href="http://time.com/100companies" target="_blank">100 Most Influential Companies</a> list.Zillow Group is an equal opportunity employer committed to fostering an inclusive, innovative environment with the best employees. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires accommodation, please contact your recruiter directly.Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable state and local law.Applicants who receive job offers from Zillow Group will be asked to sign a Proprietary Rights Agreement which includes confidentiality, intellectual property assignment, customer and employee non-solicitation, and non-competition provisions. If you are contacted for a role at Zillow Group and wish to review a copy of the Proprietary Rights Agreement prior to receiving an offer, you may request a copy from your Recruiter.

Zillow

Program Manager, Premier Sales

<h2>About the team</h2>Follow Up Boss (FUB) is the leading CRM for real estate teams, trusted by over 70% of the top 50 teams in the U.S. As part of Zillow Group, our team is focused on building innovative solutions that help agents close more deals with less effort and deliver exceptional client service. We are dedicated to creating the best CRM in real estate and are investing in the next chapter of growth and customer success.<h2>About the role</h2>As Principal Product Manager, you will define and drive the future of platform integration between Follow Up Boss and Zillow. You’ll lead the evolution of our two-way sync into a seamless, deeply integrated experience, solving real platform challenges like reducing onboarding friction, improving data reliability, and streamlining agent identity. Your work will empower top-producing real estate teams to focus on serving their clients by replacing legacy complexity with smart, scalable infrastructure.You Will Get To<ul> <li>Lead the strategy and execution of our platform integration with Zillow, collaborating closely with engineering, design, and business stakeholders.</li> <li>Drive cross-functional alignment across product, engineering, customer success, and business operations to simplify complex agent workflows and improve the agent experience.</li> <li>Develop and manage the product roadmap based on company objectives, partner and customer insights, industry trends, and technology landscape.</li> <li>Translate complex technical requirements and business constraints into clear, long-term product direction for cross-functional teams.</li> <li>Define and use product metrics to guide business decisions, identify opportunities, and assess performance.</li> <li>Communicate proactively with key stakeholders and senior leaders to ensure visibility, alignment, and momentum on high-impact initiatives.</li> </ul>This role has been categorized as a Remote position. “Remote” employees do not have a permanent corporate office workplace and, instead, work from a physical location of their choice, which must be identified to the Company. U.S. employees may live in any of the 50 United States, with limited exceptions.In California, Colorado, Connecticut, Hawaii, Maryland, Massachusetts, Nevada, New Jersey, New York, Vermont, Washington state, and Washington DC the standard base pay range for this role is $173,300.00 - $276,800.00 Annually. This base pay range is specific to California, Colorado, Connecticut, Hawaii, Maryland, Massachusetts, Nevada, New Jersey, New York, Vermont, Washington state, and Washington DC and may not be applicable to other locations.In addition to a competitive base salary this position is also eligible for equity awards based on factors such as experience, performance and location. Actual amounts will vary depending on experience, performance and location.<h2>Who you are</h2><ul> <li>8+ years of experience in product management or equivalent, with a focus on platform, APIs, data systems, or complex integrations.</li> <li>Proven ability to lead cross-functional teams and deliver infrastructure or backend-driven initiatives that support customer-facing experiences.</li> <li>Strong systems thinker with a talent for simplifying and re-architecting complex workflows.</li> <li>Skilled at navigating technical tradeoffs with engineering and aligning them to product strategy.</li> <li>Analytical, curious, and comfortable working with data to form hypotheses and drive decisions.</li> <li>Excellent communicator, able to produce clear documentation, strategy briefs, and stakeholder updates.</li> <li>Thrive in a fast-paced, remote-first environment with high autonomy and accountability.</li> <li>Experience with CRM platforms, lead routing systems, or tools for real estate agents is a plus.</li> <li>Here at Zillow, we value the experience and perspective of candidates with non-traditional backgrounds. We encourage you to apply if you have transferable skills or related experiences.</li> </ul><h2>Get to know us</h2>Zillow is reimagining real estate to make home a reality for more and more people.As the most-visited real estate website in the United States, Zillow® and its affiliates help movers find and win their home through digital solutions, first class partners, and easier buying, selling, financing and renting experiences. Millions of people visit Zillow Group sites every month to start their home search, and now they can rely on Zillow to help make it easier to move. The work we do helps people get home and no matter what job you're in, you will play a critical role in making home a reality for more and more people.Our efforts to streamline the real estate transaction are supported by a deep-rooted culture of innovation, our passion to redefine the employee experience, a fundamental commitment to Equity and Belonging, and <a href="https://www.zillow.com/careers/benefits/" target="_blank">world-class benefits</a>. These benefits include comprehensive medical, dental, vision, life, and disability coverages as well as parental leave, family benefits, retirement contributions, and paid time off. We’re also setting the standard for work experiences of the future, where our employees are supported in doing their best work and living a flexible, well-balanced life. But don’t just take our word for it. Read recent reviews on <a href="https://www.glassdoor.com/Overview/Working-at-Zillow-EI_IE40802.11,17.htm" target="_blank">Glassdoor</a> and recent recognition from multiple organizations, including: the 100 Best Companies to Work For, Glassdoor Employees’ Choice Award, Bloomberg Gender-Equality Index, Human Rights Campaign (HRC) Corporate Equity Index, and TIME <a href="http://time.com/100companies" target="_blank">100 Most Influential Companies</a> list.Zillow Group is an equal opportunity employer committed to fostering an inclusive, innovative environment with the best employees. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires accommodation, please contact your recruiter directly.Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable state and local law.Applicants who receive job offers from Zillow Group will be asked to sign a Proprietary Rights Agreement which includes confidentiality, intellectual property assignment, customer and employee non-solicitation, and non-competition provisions. If you are contacted for a role at Zillow Group and wish to review a copy of the Proprietary Rights Agreement prior to receiving an offer, you may request a copy from your Recruiter.

Principal Product Manager

<h2>About the team</h2>The StreetEasy Experience Design Team is a close-knit group of versatile, low-ego design professionals covering product design, content design, and UX research. As Zillow’s NYC brand, we are committed to helping current and future New Yorkers discover, buy, sell, or rent a home, and value empathy for both our consumers and business partners. The team is highly regarded within the organization as the flexible connective tissue that bridges departments and subject areas to build innovative, user-friendly experiences across web, mobile, and internal platforms. Used more than any other local real estate platform, StreetEasy’s website and mobile apps provide vetted and verified listings, plus intuitive search tools and data-driven guides to help people unlock the opportunity of living here. Launched in 2006 and based in NoMad, Manhattan, StreetEasy is owned and operated by Zillow Group (NASDAQ: Z and ZG) and is a registered trademark of Zillow, Inc.<h2>About the role</h2>StreetEasy seeks a Product Design Manager to lead and inspire senior and mid-level product designers responsible for entire business verticals, fostering collaboration and success within the discipline and wider Experience Design team. The ideal candidate will define and implement best practices, and help guide the product design team as needed through the entire development cycle. Additionally, they will lead high-impact initiatives, recognizing their influence on individual and departmental growth, and company objectives. They will have a proven track record of developing data-driven strategies and innovative experiences, and a passion for mentoring and empowering others to reach their full potential.<h2>Responsibilities</h2><ul> <li>Set and uphold a standard of excellence for product design practices with a primary focus on design excellence, team growth, and stakeholder management.</li> <li>Collaborate with the Director of Experience Design to define team priorities, plan design-driven initiatives, and shape the direction of the broader Experience Design team.</li> <li>Coach the team in translating user and business insights into thoughtful, impactful product experiences.</li> <li>Use data to make recommendations around bandwidth allocations, ensuring commitments are met, the team maintains a healthy work-life balance, and team members are set up for success in advocating for themselves.</li> <li>Provide clarity and guidance to ICs to work more effectively and coach them to implement optimal design solutions.</li> <li>Guide your team in developing processes that ensure high-quality output.</li> <li>Set the strategy and vision for your area of ownership, and provide a strong product and design voice with your cross-functional partners.</li> <li>Collaborate cross-functionally with fellow experience design disciplines, product management, engineering, research, data science, marketing, and partner support to ensure a smooth product development process.</li> <li>Foster a culture of design thinking, continuous learning, and constructive critique.</li> </ul>This role has been categorized as a Remote position. “Remote” employees do not have a permanent corporate office workplace and, instead, work from a physical location of their choice, which must be identified to the Company. U.S. employees may live in any of the 50 United States, with limited exceptions.In California, Colorado, Connecticut, Hawaii, Illinois, Maryland, Minnesota, Nevada, New York, Washington state, and Washington DC the standard base pay range for this role is $157,100.00 - $250,900.00 Annually. This base pay range is specific to California, Colorado, Connecticut, Hawaii, Illinois, Maryland, Minnesota, Nevada, New York, Washington state, and Washington DC and may not be applicable to other locations.In addition to a competitive base salary this position is also eligible for equity awards based on factors such as experience, performance and location. Actual amounts will vary depending on experience, performance and location.<h2>Who you are</h2><h2>Must haves:</h2><ul> <li>8+ years of experience designing digital consumer products, including 1-3 years of experience directly managing product designers</li> <li>Inspires a customer-centric mindset grounded in business impact.</li> <li>Strong leadership and mentorship skills, fostering a positive, inclusive team culture that continues to raise the quality bar</li> <li>Excellent communication skills (verbal, written, and visual) in a fast-paced environment, with the ability to influence and build consensus.</li> <li>Ability to communicate effectively across all levels of the organization, from individual contributors to executive staff.</li> <li>Specialist in design processes, facilitation, and guiding design through A/B testing and iteration</li> <li>Customer-obsessed, with a bias for action and a drive to deliver impactful experiences quickly</li> <li>Ability to adapt plans and priorities in a fast-paced, evolving environment</li> </ul><h2>Nice to haves:</h2><ul> <li>Jira experience, specifically to track project work</li> <li>Proficiency in using AI in exploration and ideation stages, or native app prototyping</li> <li>Experience living in or working in New York City</li> </ul>We value candidates with a diverse set of backgrounds, experiences, and skills. If you meet some of the criteria and are excited about this opportunity, we encourage you to apply!<h2>Get to know us</h2>Zillow is reimagining real estate to make home a reality for more and more people.As the most-visited real estate website in the United States, Zillow® and its affiliates help movers find and win their home through digital solutions, first class partners, and easier buying, selling, financing and renting experiences. Millions of people visit Zillow Group sites every month to start their home search, and now they can rely on Zillow to help make it easier to move. The work we do helps people get home and no matter what job you're in, you will play a critical role in making home a reality for more and more people.Our efforts to streamline the real estate transaction are supported by a deep-rooted culture of innovation, our passion to redefine the employee experience, a fundamental commitment to Equity and Belonging, and <a href="https://www.zillow.com/careers/benefits/" target="_blank">world-class benefits</a>. These benefits include comprehensive medical, dental, vision, life, and disability coverages as well as parental leave, family benefits, retirement contributions, and paid time off. We’re also setting the standard for work experiences of the future, where our employees are supported in doing their best work and living a flexible, well-balanced life. But don’t just take our word for it. Read recent reviews on <a href="https://www.glassdoor.com/Overview/Working-at-Zillow-EI_IE40802.11,17.htm" target="_blank">Glassdoor</a> and recent recognition from multiple organizations, including: the 100 Best Companies to Work For, Glassdoor Employees’ Choice Award, Bloomberg Gender-Equality Index, Human Rights Campaign (HRC) Corporate Equity Index, and TIME <a href="http://time.com/100companies" target="_blank">100 Most Influential Companies</a> list.Zillow Group is an equal opportunity employer committed to fostering an inclusive, innovative environment with the best employees. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires accommodation, please contact your recruiter directly.Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable state and local law.Applicants who receive job offers from Zillow Group will be asked to sign a Proprietary Rights Agreement which includes confidentiality, intellectual property assignment, customer and employee non-solicitation, and non-competition provisions. If you are contacted for a role at Zillow Group and wish to review a copy of the Proprietary Rights Agreement prior to receiving an offer, you may request a copy from your Recruiter.

Manager, Product Design (StreetEasy)

<h2>About the team</h2>Responsible for providing the sales organization with the information, content, expertise, and tools to help sales people sell more effectively. Optimizes all buyer interactions to build pipelines, relationships, and opportunities, and improve communication. Requires demonstrating knowledge and proficiencies in buyer behavior and your company’s go to market process to create continuous training opportunities through various methods. Create and deliver content, information, and tools to prepare sellers to deliver on company business goals including building client relationships, identifying client need, how company products and services can meet client need and capturing opportunities within their accounts. Uses sales metrics to identify and quantify effective sales strategies. Will continually evaluate and deploy new and improved deployment methods. Typically collaborates with Marketing and Sales Operations to create content and track and measure operations and performance.<h2>About the role</h2>This role has been categorized as a Remote position. “Remote” employees do not have a permanent corporate office workplace and, instead, work from a physical location of their choice, which must be identified to the Company. U.S. employees may live in any of the 50 United States, with limited exceptions.In California, Colorado, Connecticut, Hawaii, Maryland, Massachusetts, Nevada, New Jersey, New York, Vermont, Washington state, and Washington DC the standard base pay range for this role is $127,100.00 - $203,000.00 Annually. This base pay range is specific to California, Colorado, Connecticut, Hawaii, Maryland, Massachusetts, Nevada, New Jersey, New York, Vermont, Washington state, and Washington DC and may not be applicable to other locations.In addition to a competitive base salary this position is also eligible for equity awards based on factors such as experience, performance and location. Actual amounts will vary depending on experience, performance and location.<h2>Who you are</h2><h2>Get to know us</h2>Zillow is reimagining real estate to make home a reality for more and more people.As the most-visited real estate website in the United States, Zillow® and its affiliates help movers find and win their home through digital solutions, first class partners, and easier buying, selling, financing and renting experiences. Millions of people visit Zillow Group sites every month to start their home search, and now they can rely on Zillow to help make it easier to move. The work we do helps people get home and no matter what job you're in, you will play a critical role in making home a reality for more and more people.Our efforts to streamline the real estate transaction are supported by a deep-rooted culture of innovation, our passion to redefine the employee experience, a fundamental commitment to Equity and Belonging, and <a href="https://www.zillow.com/careers/benefits/" target="_blank">world-class benefits</a>. These benefits include comprehensive medical, dental, vision, life, and disability coverages as well as parental leave, family benefits, retirement contributions, and paid time off. We’re also setting the standard for work experiences of the future, where our employees are supported in doing their best work and living a flexible, well-balanced life. But don’t just take our word for it. Read recent reviews on <a href="https://www.glassdoor.com/Overview/Working-at-Zillow-EI_IE40802.11,17.htm" target="_blank">Glassdoor</a> and recent recognition from multiple organizations, including: the 100 Best Companies to Work For, Glassdoor Employees’ Choice Award, Bloomberg Gender-Equality Index, Human Rights Campaign (HRC) Corporate Equity Index, and TIME <a href="http://time.com/100companies" target="_blank">100 Most Influential Companies</a> list.Zillow Group is an equal opportunity employer committed to fostering an inclusive, innovative environment with the best employees. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires accommodation, please contact your recruiter directly.Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable state and local law.Applicants who receive job offers from Zillow Group will be asked to sign a Proprietary Rights Agreement which includes confidentiality, intellectual property assignment, customer and employee non-solicitation, and non-competition provisions. If you are contacted for a role at Zillow Group and wish to review a copy of the Proprietary Rights Agreement prior to receiving an offer, you may request a copy from your Recruiter.

Principal, Sales Enablement, ZHL

<h2>About the team</h2>The Engagement Data Warehouse team at Zillow is a member of the Analytics Data Engineering organization and works closely with product and analytics teams. Your work will have a direct impact on the design and implementation of data engineering solutions that improve the efforts of our Data Science teams, thus enhancing Zillow's offerings for customers. This dedicated team is vital in supporting Zillow's Growth and Shopping business areas.<h2>About the role</h2>The Senior Software Development Engineer, Big Data role at Zillow presents an outstanding opportunity to be at the forefront of brand-new data engineering work. Your day to day responsibilities will include the following:<ul> <li>Design and implement scalable data pipelines to collect, process, and store large volumes of critical data from various sources.</li> <li>Provide data reliability and uptime by monitoring and troubleshooting data pipeline performance and scalability to ensure efficient operations.</li> <li>You are a “lazy” engineer - continuously seeking to improve the team’s efficiency by automating repeatable processes.</li> <li>Facilitate engineering discussions with collaborators, customers, partners, and team members from various departments to understand business needs and convert them into technical requirements.</li> <li>You are a fast learner with strong business insight and can collaborate with various product partners to quickly acquire a deep understanding of the business processes that feed into our team’s data pipelines</li> <li>Authoritatively translate business use cases into well-thought-out data models that are easy to evolve with the business.</li> <li>Communicate technical concepts effectively to non-technical audiences.</li> <li>You are a bar-raiser for engineering best practices - carefully reviewing specifications, designs, pull requests and providing constructive/helpful feedback to raise the quality of our team’s output</li> <li>Consistently write high-quality code, refactor, and optimize for better scalability, performance, and readability.</li> <li>Provide leadership within the team and mentor junior engineers.</li> </ul>This role has been categorized as a Remote position. “Remote” employees do not have a permanent corporate office workplace and, instead, work from a physical location of their choice, which must be identified to the Company. U.S. employees may live in any of the 50 United States, with limited exceptions.In California, Colorado, Connecticut, Hawaii, Illinois, Maryland, Minnesota, Nevada, New York, Washington state, and Washington DC the standard base pay range for this role is $158,200.00 - $252,800.00 Annually. This base pay range is specific to California, Colorado, Connecticut, Hawaii, Illinois, Maryland, Minnesota, Nevada, New York, Washington state, and Washington DC and may not be applicable to other locations.In addition to a competitive base salary this position is also eligible for equity awards based on factors such as experience, performance and location. Actual amounts will vary depending on experience, performance and location.<h2>Who you are</h2><ul> <li>A degree (BS+) in Computer Science or a related field</li> <li>5+ years of experience building and maintaining data-intensive applications.</li> <li>Experience developing sophisticated data pipelines scaling to billions of rows with production quality deployment, monitoring and reliability</li> <li>Extensive experience with modern data technologies such as Spark and Airflow.</li> <li>Strong proficiency in programming languages such as Python, Java, or Scala.</li> <li>Extensive experience with SQL</li> <li>Proven data modeling experience, translating business requirements into clean and easily evolvable data models.</li> <li>Excellent interpersonal skills and a passion for collaborating across organizational boundaries.</li> </ul>Nice to have:<ul> <li>Experience working with cloud services (AWS/Azure/GCP)</li> <li>Experience with Databricks</li> <li>Understanding of data visualization tools (e.g., Tableau, Power BI).</li> </ul>Here at Zillow - we value the experience and perspective of candidates with non-traditional backgrounds. We encourage you to apply if you have transferable skills or related experiences.<h2>Get to know us</h2>Zillow is reimagining real estate to make home a reality for more and more people.As the most-visited real estate website in the United States, Zillow® and its affiliates help movers find and win their home through digital solutions, first class partners, and easier buying, selling, financing and renting experiences. Millions of people visit Zillow Group sites every month to start their home search, and now they can rely on Zillow to help make it easier to move. The work we do helps people get home and no matter what job you're in, you will play a critical role in making home a reality for more and more people.Our efforts to streamline the real estate transaction are supported by a deep-rooted culture of innovation, our passion to redefine the employee experience, a fundamental commitment to Equity and Belonging, and <a href="https://www.zillow.com/careers/benefits/" target="_blank">world-class benefits</a>. These benefits include comprehensive medical, dental, vision, life, and disability coverages as well as parental leave, family benefits, retirement contributions, and paid time off. We’re also setting the standard for work experiences of the future, where our employees are supported in doing their best work and living a flexible, well-balanced life. But don’t just take our word for it. Read recent reviews on <a href="https://www.glassdoor.com/Overview/Working-at-Zillow-EI_IE40802.11,17.htm" target="_blank">Glassdoor</a> and recent recognition from multiple organizations, including: the 100 Best Companies to Work For, Glassdoor Employees’ Choice Award, Bloomberg Gender-Equality Index, Human Rights Campaign (HRC) Corporate Equity Index, and TIME <a href="http://time.com/100companies" target="_blank">100 Most Influential Companies</a> list.Zillow Group is an equal opportunity employer committed to fostering an inclusive, innovative environment with the best employees. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires accommodation, please contact your recruiter directly.Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable state and local law.Applicants who receive job offers from Zillow Group will be asked to sign a Proprietary Rights Agreement which includes confidentiality, intellectual property assignment, customer and employee non-solicitation, and non-competition provisions. If you are contacted for a role at Zillow Group and wish to review a copy of the Proprietary Rights Agreement prior to receiving an offer, you may request a copy from your Recruiter.

Senior Software Development Engineer, Big Data

<h2>About the team</h2>The ASA (Agent Software and Advertising) organization at Zillow is a dynamic and collaborative team dedicated to empowering real estate professionals with the tools and resources they need to succeed. We focus on developing and promoting innovative marketing, sales, and productivity solutions, including our flagship Showcase and Premier Agent buyer leads products. We work closely with our clients to understand their unique needs and ensure the successful adoption and utilization of our solutions, ultimately driving the growth and profitability of their businesses.<h2>About the role</h2>The Strategic Sales Manager is responsible for coaching Account Executives (AEs) to analyze their territory, develop tailored strategic account acquisition plans, and manage complex sales cycles. They will build land and expand strategies, leverage data for business recommendations, and ensure long-term success of strategic accounts. You Will Get To: <ul> <li>Coach AEs on territory analysis, run complex sales cycles, and acquire strategic accounts with detailed account planning </li> <li>Develop highly tailored and customized value propositions based on market and account research to generate demand and engage in sales cycles.</li> <li>Build land and expand strategies that ensure the long-term success of accounts are maximized.</li> <li>Analyze complex data to advise business recommendations, forecast accurately, and handle long-term sales cycles.</li> <li>Communicate effectively with Zillow Senior leadership to facilitate executive and customer direct relationships.</li> <li>Coach AEs on how to leverage their manager and how to engage strategically with internal stakeholders and Executives on deals.</li> <li>Build a shared purpose across functions, provide clear insight on product gaps, and partner with marketing to win new customer stories.</li> <li>Understand products and services deeply and coach AEs on value propositions and solution selling, and demonstrating industry knowledge.</li> </ul> This role has been categorized as a Remote position. “Remote” employees do not have a permanent corporate office workplace and, instead, work from a physical location of their choice, which must be identified to the Company. U.S. employees may live in any of the 50 United States, with limited exceptions.In California, Colorado, Connecticut, Hawaii, Illinois, Maryland, Minnesota, Nevada, New York, Washington state, and Washington DC the standard base pay range for this role is $107,000.00 - $171,000.00 Annually. This base pay range is specific to California, Colorado, Connecticut, Hawaii, Illinois, Maryland, Minnesota, Nevada, New York, Washington state, and Washington DC and may not be applicable to other locations.In addition to a competitive base pay, employees in this role are eligible for incentive compensation and equity awards. Actual amounts will vary depending on experience, performance and location.<h2>Who you are</h2><ul> <li>Excellent analytical skills and ability to build bottom up forecasting.</li> <li>Deep understanding of sales processes and methodologies.</li> <li>Ability to develop a high-performance sales team that sells to executives</li> <li>Can clearly communicate complex ideas to diverse audiences across the organization and with large prospects and Executives.</li> <li>Become an expert in the industry and have Executive presence to be able to support their team in their sales cycles</li> <li>Know how to coach their AEs to best manage their accounts and create effective account plans and opportunity plans.</li> <li>Provide customer informed feedback to Product/Engineering and Business Operations that help the products and services continue to evolve and serve our strategic Agent Teams.</li> </ul>Qualifications<ul> <li>5+ years of sales management experience specific to B2B and/or B2C products and services</li> <li>Proven experience in sales management, particularly in strategic segments. Strategic segment defined as focused on the largest Agents/Teams which will require longer sales cycles, multiple stakeholders, and complex pricing deals.</li> <li>Expected travel 40-60% of the time, depending on prospect and event needs</li> </ul><h2>Get to know us</h2>Zillow is reimagining real estate to make home a reality for more and more people.As the most-visited real estate website in the United States, Zillow® and its affiliates help movers find and win their home through digital solutions, first class partners, and easier buying, selling, financing and renting experiences. Millions of people visit Zillow Group sites every month to start their home search, and now they can rely on Zillow to help make it easier to move. The work we do helps people get home and no matter what job you're in, you will play a critical role in making home a reality for more and more people.Our efforts to streamline the real estate transaction are supported by a deep-rooted culture of innovation, our passion to redefine the employee experience, a fundamental commitment to Equity and Belonging, and <a href="https://www.zillow.com/careers/benefits/" target="_blank">world-class benefits</a>. These benefits include comprehensive medical, dental, vision, life, and disability coverages as well as parental leave, family benefits, retirement contributions, and paid time off. We’re also setting the standard for work experiences of the future, where our employees are supported in doing their best work and living a flexible, well-balanced life. But don’t just take our word for it. Read recent reviews on <a href="https://www.glassdoor.com/Overview/Working-at-Zillow-EI_IE40802.11,17.htm" target="_blank">Glassdoor</a> and recent recognition from multiple organizations, including: the 100 Best Companies to Work For, Glassdoor Employees’ Choice Award, Bloomberg Gender-Equality Index, Human Rights Campaign (HRC) Corporate Equity Index, and TIME <a href="http://time.com/100companies" target="_blank">100 Most Influential Companies</a> list.Zillow Group is an equal opportunity employer committed to fostering an inclusive, innovative environment with the best employees. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires accommodation, please contact your recruiter directly.Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable state and local law.Applicants who receive job offers from Zillow Group will be asked to sign a Proprietary Rights Agreement which includes confidentiality, intellectual property assignment, customer and employee non-solicitation, and non-competition provisions. If you are contacted for a role at Zillow Group and wish to review a copy of the Proprietary Rights Agreement prior to receiving an offer, you may request a copy from your Recruiter.

Strategic Sales Manager, ASA

<h2>About the team</h2>As owners of Zillow’s GraphQL Platform, we strive to accelerate Zillow Group's product velocity by providing a unified data access platform which promotes both efficient collaboration and functional autonomy across data consumers and providers. Zillow, the top real estate website in the U.S., is building an on-demand real estate experience. Whether selling, buying, renting or financing, customers can turn to Zillow to find and get into their next home with speed, certainty and ease. Within the Core Data Technology group, we support platforms, tooling, and data products, which help enable quality data creation and consumption across Zillow Group.<h2>About the role</h2>Zillow’s GraphQL Platform team has been a foundational catalyst for product development across the enterprise for over 4 years. Operating at the bleeding edge of the GraphQL and Federation specs, we help internal engineers quickly integrate with the data they need to deliver for our customers. <h2>You Will Get To: </h2><ul> <li>Lead a high performing team in evolving our platform</li> <li>Invest in the growth of your team, helping individuals meet their career goals</li> <li>Craft strategy spanning our platform’s enterprise-wide scope</li> <li>Partner with teams spanning engineering leadership, product management, and AI/ML practitioners</li> <li>Drive critical platform efforts spanning security, availability, developer experience, and governance</li> <li>Collaborate with vendors and the broader GraphQL community </li> </ul>This role has been categorized as a Remote position. “Remote” employees do not have a permanent corporate office workplace and, instead, work from a physical location of their choice, which must be identified to the Company. U.S. employees may live in any of the 50 United States, with limited exceptions.In California, Colorado, Connecticut, Hawaii, Maryland, Massachusetts, Nevada, New Jersey, New York, Vermont, Washington state, and Washington DC the standard base pay range for this role is $201,700.00 - $322,300.00 Annually. This base pay range is specific to California, Colorado, Connecticut, Hawaii, Maryland, Massachusetts, Nevada, New Jersey, New York, Vermont, Washington state, and Washington DC and may not be applicable to other locations.In addition to a competitive base salary this position is also eligible for equity awards based on factors such as experience, performance and location. Actual amounts will vary depending on experience, performance and location.<h2>Who you are</h2><ul> <li>People-oriented leader, eager to invest in the growth of your team</li> <li>Energized by problem solving, collaboration, and technical challenges</li> <li>Experienced with platform development and maintaining highly available services</li> <li>Motivated by engineering excellence and delivering high quality results</li> <li>Embody mentality of continuous growth and thoughtfully translate this into team culture</li> </ul><h2>Qualifications:</h2><ul> <li>4+ years in a people leadership position</li> <li>5+ years of experience as an engineer</li> <li>Demonstrated ability to foster a higher performing engineering culture within a team, exemplified by: (a) timely, quality, deliverables; (b) reliable operations; and (c) professional growth of teammates</li> <li>Experience working with cross-functional stakeholders, including product managers, engineering stakeholders, and data scientists</li> <li>Ability to craft strategic product vision and perform moderate program management responsibilities in service of the team’s needs</li> </ul><h2> Preferred Qualifications: </h2><ul> <li>Familiarity with Full Stack product development</li> <li>Exposure to GraphQL or the role of “backend-for-frontend” services</li> <li>Understanding of product analytics </li> </ul><h2>Here at Zillow - we value the experience and perspective of candidates with non-traditional backgrounds. We encourage you to apply if you have transferable skills or related experiences. </h2><h2>Get to know us</h2>Zillow is reimagining real estate to make home a reality for more and more people.As the most-visited real estate website in the United States, Zillow® and its affiliates help movers find and win their home through digital solutions, first class partners, and easier buying, selling, financing and renting experiences. Millions of people visit Zillow Group sites every month to start their home search, and now they can rely on Zillow to help make it easier to move. The work we do helps people get home and no matter what job you're in, you will play a critical role in making home a reality for more and more people.Our efforts to streamline the real estate transaction are supported by a deep-rooted culture of innovation, our passion to redefine the employee experience, a fundamental commitment to Equity and Belonging, and <a href="https://www.zillow.com/careers/benefits/" target="_blank">world-class benefits</a>. These benefits include comprehensive medical, dental, vision, life, and disability coverages as well as parental leave, family benefits, retirement contributions, and paid time off. We’re also setting the standard for work experiences of the future, where our employees are supported in doing their best work and living a flexible, well-balanced life. But don’t just take our word for it. Read recent reviews on <a href="https://www.glassdoor.com/Overview/Working-at-Zillow-EI_IE40802.11,17.htm" target="_blank">Glassdoor</a> and recent recognition from multiple organizations, including: the 100 Best Companies to Work For, Glassdoor Employees’ Choice Award, Bloomberg Gender-Equality Index, Human Rights Campaign (HRC) Corporate Equity Index, and TIME <a href="http://time.com/100companies" target="_blank">100 Most Influential Companies</a> list.Zillow Group is an equal opportunity employer committed to fostering an inclusive, innovative environment with the best employees. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires accommodation, please contact your recruiter directly.Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable state and local law.Applicants who receive job offers from Zillow Group will be asked to sign a Proprietary Rights Agreement which includes confidentiality, intellectual property assignment, customer and employee non-solicitation, and non-competition provisions. If you are contacted for a role at Zillow Group and wish to review a copy of the Proprietary Rights Agreement prior to receiving an offer, you may request a copy from your Recruiter.

Senior Manager, Software Development Engineering, GraphQL Platform

<h2>About the team</h2>The Rentals Sales Team is dedicated to delivering top-notch advertising solutions and business consultation for our Multi-Family partners. Composed of passionate and high-energy professionals, we are committed to helping Zillow Group users make informed decisions about buying, renting, owning, and selling homes. Specifically, our Rentals Enterprise team collaborates with the largest owners and operators of rental properties across the United States, facilitating connections between rental shoppers and their next home. Through innovative technology solutions, strategic data insights, and comprehensive training and development, we empower our clients' growth as true partners in their business. Our team embodies the core values of our organization and plays a vital role in driving our success.<h2>About the role</h2>We are seeking an exceptional Major Market Strategic Advisor to drive exponential growth in the Rentals marketplace. As a Strategic Advisor, you will be fully committed to delivering unparalleled customer service to our Enterprise partners and achieving strong net book growth. Your focus will be on robust retention, consistent property growth, and continued product adoption. With a strong entrepreneurial mindset, you will identify opportunities within existing Enterprise partner portfolios and foster their success. Join us in making a daily impact on the overall business and shaping our success not only in 2024 but also in the future.As a member of the Zillow Rentals Major Market Team, Strategic Advisors thrive in a dynamic, fast-paced environment where change is constant. As a Strategic Advisor, you will be expected to achieve the following objectives:<ul> <li>Oversee relationships with key partners focusing on acquisition and revenue growth.</li> <li>Perform presentations with key decision makers to identify upselling/cross selling opportunities within accounts.</li> <li>Travel (up to 50%) as needed to maintain and strengthen partnerships.</li> <li>Conduct business reviews with clients, providing insights and metrics to ensure their account is set up for success with the goal of helping grow, retain, and engage our client base.</li> <li>Own your book of business and help nurture our next generation of top clients.</li> <li>Serve as a coach, mentor, and educator of our Multifamily clients to encourage mutual success; viewed as an extension of their marketing teams and a consultant on all things multifamily. </li> <li>Represent the voice of the customer to influence product, marketing and sales process and improvement.</li> <li>Facilitate positive client experiences through your expertise of our systems &amp; processes.</li> <li>Demonstrate knowledge of industry trends, market conditions, and advertising tendencies.</li> <li>Conduct and facilitate regular client experience and engagement events to build partnership. </li> <li>Participate in multifamily rentals conferences, association meetings, trade shows, and property management company meetings to increase partnerships, revenue and exposure to the Zillow Rental Network.</li> <li>Meet and exceed assigned goals/quotas on a quarterly basis.</li> <li>Be an expert in all Zillow Rentals Network products and services.</li> </ul>This role has been categorized as a Field position. “Field” employees perform the majority of their work in a specified geographic location set by their management team. Employees are expected to live within a reasonable commuting distance to their region and/or service area. ZG has not defined a reasonable distance and expects employees will use judgment in determining this for themselves and understand the implications regarding time commitment and cost of daily commute.In California, Colorado, Connecticut, Hawaii, Maryland, Massachusetts, Nevada, New Jersey, New York, Vermont, Washington state, and Washington DC the standard base pay range for this role is $70,800.00 - $113,200.00 Annually. This base pay range is specific to California, Colorado, Connecticut, Hawaii, Maryland, Massachusetts, Nevada, New Jersey, New York, Vermont, Washington state, and Washington DC and may not be applicable to other locations.In addition to a competitive base pay, employees in this role are eligible for incentive compensation and equity awards. Actual amounts will vary depending on experience, performance and location.<h2>Who you are</h2><ul> <li>2+ years sales/account management experience</li> <li>Possess a high energy and strong desire to achieve top results with a charismatic, positive can-do attitude virtually and in-person</li> <li>Excel at building relationships to drive revenue growth</li> <li>High degree of ownership and dedication to work quickly and accurately in a rapidly changing environment</li> <li>Ability to present to multiple decision makers including C-Suite</li> <li>A passion for high level conversations with decision makers and influencers</li> <li>Excellent written/verbal communication skills</li> <li>Proven track record meeting and exceeding sales goals and other key performance metrics</li> <li>Highly proficient in Microsoft Office and Windows based applications.</li> <li>Salesfore.com or other CRM experience is preferred.</li> <li>Proficient use of excel, tableau and other data analytic tools, including Google Analytics</li> <li>Ability and willingness to travel up to 50%</li> </ul><h2>Get to know us</h2>Zillow is reimagining real estate to make home a reality for more and more people.As the most-visited real estate website in the United States, Zillow® and its affiliates help movers find and win their home through digital solutions, first class partners, and easier buying, selling, financing and renting experiences. Millions of people visit Zillow Group sites every month to start their home search, and now they can rely on Zillow to help make it easier to move. The work we do helps people get home and no matter what job you're in, you will play a critical role in making home a reality for more and more people.Our efforts to streamline the real estate transaction are supported by a deep-rooted culture of innovation, our passion to redefine the employee experience, a fundamental commitment to Equity and Belonging, and <a href="https://www.zillow.com/careers/benefits/" target="_blank">world-class benefits</a>. These benefits include comprehensive medical, dental, vision, life, and disability coverages as well as parental leave, family benefits, retirement contributions, and paid time off. We’re also setting the standard for work experiences of the future, where our employees are supported in doing their best work and living a flexible, well-balanced life. But don’t just take our word for it. Read recent reviews on <a href="https://www.glassdoor.com/Overview/Working-at-Zillow-EI_IE40802.11,17.htm" target="_blank">Glassdoor</a> and recent recognition from multiple organizations, including: the 100 Best Companies to Work For, Glassdoor Employees’ Choice Award, Bloomberg Gender-Equality Index, Human Rights Campaign (HRC) Corporate Equity Index, and TIME <a href="http://time.com/100companies" target="_blank">100 Most Influential Companies</a> list.Zillow Group is an equal opportunity employer committed to fostering an inclusive, innovative environment with the best employees. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires accommodation, please contact your recruiter directly.Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable state and local law.Applicants who receive job offers from Zillow Group will be asked to sign a Proprietary Rights Agreement which includes confidentiality, intellectual property assignment, customer and employee non-solicitation, and non-competition provisions. If you are contacted for a role at Zillow Group and wish to review a copy of the Proprietary Rights Agreement prior to receiving an offer, you may request a copy from your Recruiter.

Strategic Advisor, Major Market, Rentals

<h2>About the team</h2>The Rich Media organization delivers cutting-edge visual media experiences, enabling Zillow customers to gain a deeper understanding of homes. Our mission goes beyond replicating the traditional home touring experience; we strive to make Zillow’s virtual tours Beth’s preferred method for exploring and making confident decisions about her next home. The Artificial Intelligence (AI) Tools team’s mission is to enable the transformation of raw visual capture data into accessible, trustworthy rich media assets, empowering Zillow teams to create experiences that inspire confident home decisions. We own the workflows, pipelines and custom 3D rendering and editing software that helps facilitate the generation and quality assurance of rich media assets through machine learning and computer vision algorithms, as well as human in the loop QA.<h2>About the role</h2>A Sr. Software Engineer on the AI Tools team will be responsible for building, deploying and maintaining cutting edge 3D and 2D rendering software, as well as high volume and highly available APIs and workflows that support the generation of rich media assets for Zillow.com. <h2>You Will Get To: </h2><ul> <li>Design, code, deploy and operate both front and back end software applications leveraging cutting edge technologies that help to process thousands of listings per month</li> <li>Collaborate with partner teams, including applied science teams, mobile and web development teams, and Human in the Loop (HITL) operations teams on impactful software initiatives</li> <li>Conduct design and code reviews to ensure our software maintains a high quality bar</li> <li>Participate and lead team agile and operational ceremonies, like sprint planning, backlog grooming, and operational hand off meetings</li> <li>Triage, mitigate and root cause live system issues when they arise</li> </ul>This role has been categorized as a Remote position. “Remote” employees do not have a permanent corporate office workplace and, instead, work from a physical location of their choice, which must be identified to the Company. U.S. employees may live in any of the 50 United States, with limited exceptions.In California, Colorado, Connecticut, Hawaii, Maryland, Massachusetts, Nevada, New Jersey, New York, Vermont, Washington state, and Washington DC the standard base pay range for this role is $158,200.00 - $252,800.00 Annually. This base pay range is specific to California, Colorado, Connecticut, Hawaii, Maryland, Massachusetts, Nevada, New Jersey, New York, Vermont, Washington state, and Washington DC and may not be applicable to other locations.In addition to a competitive base salary this position is also eligible for equity awards based on factors such as experience, performance and location. Actual amounts will vary depending on experience, performance and location.<h2>Who you are</h2>Wondering if we're the right team for you? You'll excel in this team if you thrive on autonomy, seek out persistent problems, implement effective solutions quickly, and you are:<ul> <li>Experienced with modern web technologies like react</li> <li>Experienced with modern web 3D graphics and rendering libraries like three.js</li> <li>Experienced working with deadlines and metrics</li> <li>Excellent analytical and problem solving skills</li> <li>Highly skilled with multiple modern development technologies used to design, deliver, debug, and maintain front-end user interfaces and back-end software systems</li> <li>Passionate about setting standard methodologies and raising the bar for systems design, testing, code quality, and maintainability - not only for the team but for the entire engineering organization!</li> </ul><h2>Qualifications:</h2><ul> <li>5+ years of software development experience with React or Angular, NextJS, Javascript or Typescript, to power our web and mobile web applications and Python, Java, NodeJS, or Go for APIs and services.</li> <li>Highly skilled with multiple modern development technologies used to design, deliver, debug, and maintain front-end user interfaces and back-end software systems.</li> </ul><h2>Transferable Skills:</h2>Here at Zillow - we value the experience and perspective of candidates with non-traditional backgrounds. We encourage you to apply if you have transferable skills or related experiences. <h2>Get to know us</h2>Zillow is reimagining real estate to make home a reality for more and more people.As the most-visited real estate website in the United States, Zillow® and its affiliates help movers find and win their home through digital solutions, first class partners, and easier buying, selling, financing and renting experiences. Millions of people visit Zillow Group sites every month to start their home search, and now they can rely on Zillow to help make it easier to move. The work we do helps people get home and no matter what job you're in, you will play a critical role in making home a reality for more and more people.Our efforts to streamline the real estate transaction are supported by a deep-rooted culture of innovation, our passion to redefine the employee experience, a fundamental commitment to Equity and Belonging, and <a href="https://www.zillow.com/careers/benefits/" target="_blank">world-class benefits</a>. These benefits include comprehensive medical, dental, vision, life, and disability coverages as well as parental leave, family benefits, retirement contributions, and paid time off. We’re also setting the standard for work experiences of the future, where our employees are supported in doing their best work and living a flexible, well-balanced life. But don’t just take our word for it. Read recent reviews on <a href="https://www.glassdoor.com/Overview/Working-at-Zillow-EI_IE40802.11,17.htm" target="_blank">Glassdoor</a> and recent recognition from multiple organizations, including: the 100 Best Companies to Work For, Glassdoor Employees’ Choice Award, Bloomberg Gender-Equality Index, Human Rights Campaign (HRC) Corporate Equity Index, and TIME <a href="http://time.com/100companies" target="_blank">100 Most Influential Companies</a> list.Zillow Group is an equal opportunity employer committed to fostering an inclusive, innovative environment with the best employees. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires accommodation, please contact your recruiter directly.Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable state and local law.Applicants who receive job offers from Zillow Group will be asked to sign a Proprietary Rights Agreement which includes confidentiality, intellectual property assignment, customer and employee non-solicitation, and non-competition provisions. If you are contacted for a role at Zillow Group and wish to review a copy of the Proprietary Rights Agreement prior to receiving an offer, you may request a copy from your Recruiter.

Senior Software Development Engineer, AI Tools

<h2>About the team</h2>Zillow Home Loans (ZHL) provides customers with a streamlined option for their home financing needs. By utilizing Zillow's home-buying expertise and cutting-edge technology, we’re working to create an easier, smoother ‘check-out’ experience for real-estate transactions. The Business Operations (“BizOps”) team serves as the central nervous system of ZHL, responsible for defining and delivering ZHL’s next phase of evolution and growth. This team focuses on our most critical and strategic cross-company projects, ranging from overall company strategy to owning key strategic projects in partnership with senior-most leaders across Zillow Group.<h2>About the role</h2>The Program Manager, Business Operations (Go-to-Market &amp; Training) will own the rollout process and drive adoption of revenue-critical product features across Zillow Home Loans’ team of Loan Officers for our Digital and Premier Agent business. The focus of this role will be to help ZHL grow by launching and driving adoption for new product features internally, developing new operational processes, innovating our go to market strategy, and fostering relationships aided by product. The role requires someone who has a strong track record of project execution, is a great communicator, approaches problems in a structured manner, is comfortable with working with data and navigating ambiguity and working with data. You will tackle a variety of unstructured challenges, diving into a wide array of problems that drive impact for ZHL across sales, business operations, product, go-to-market, and analytics. You Will Get To:<ul> <li>Communication: Act as a liaison between product development, marketing, and sales teams to ensure alignment and clear communication across departments.</li> <li>Sales Training &amp; Content Creation: Partner with marketing and sales to develop and deliver comprehensive training programs and product demos for sales teams, ensuring they are well-versed in product features, benefits, and competitive advantages.</li> <li>Sales Support: Provide ongoing support to sales teams through regular coaching, troubleshooting, and making necessary adjustments to enablement strategies.</li> <li>Feedback Loop: Gather and analyze feedback from sales teams and data trends to continuously refine and improve training materials and strategies.</li> <li>Drive ongoing adoption: Ensure that sales teams are proficient with CRM systems, sales enablement platforms, and other technologies to streamline processes and enhance productivity.</li> <li>Performance Metrics: Build and improve processes around measuring the effectiveness of go-to-market initiatives and sales enablement programs.</li> <li>Process improvement &amp; launch playbooks: Own and optimize the end-to-end GTM process, including: launch checklists, partnering on internal communications, driving initial and ongoing adoption, and assessing adoption trends and impacts</li> <li>Change &amp; Stakeholder Management: Stand up change-management playbooks (RACI, comms cadences, FAQ bank) so every release has a standard “Day 0, Day 30, Day 90” plans</li> <li>Voice of the Customer:Understand sales team needs and how that relates to training and adoption</li> </ul>This role has been categorized as a Remote position. “Remote” employees do not have a permanent corporate office workplace and, instead, work from a physical location of their choice, which must be identified to the Company. U.S. employees may live in any of the 50 United States, with limited exceptions.In California, Colorado, Connecticut, Hawaii, Maryland, Massachusetts, Nevada, New Jersey, New York, Vermont, Washington state, and Washington DC the standard base pay range for this role is $105,100.00 - $167,900.00 Annually. This base pay range is specific to California, Colorado, Connecticut, Hawaii, Maryland, Massachusetts, Nevada, New Jersey, New York, Vermont, Washington state, and Washington DC and may not be applicable to other locations.In addition to a competitive base salary this position is also eligible for equity awards based on factors such as experience, performance and location. Actual amounts will vary depending on experience, performance and location.<h2>Who you are</h2><ul> <li>4-7 years of relevant experience</li> <li>Launch Enabler: You’ve driven product or process rollouts in fast-growing fintech, SaaS, or consulting settings and owned the full enablement arc - from storyboard to post-launch analytics.</li> <li>Instructional Design: Comfortable building live workshops, training videos and/or lesson modules that make complex features click</li> <li>Change manager: you’ve steered teams through new tools or workflows, standing up RACIs, comms cadences and plans that hit adoption targets.</li> <li>Data-forward operator: Excel/Tableau is second nature; you translate funnel data into dashboards, insights, and concrete next steps. SQL experience a plus.</li> <li>First-principles thinker: You question default paths, design lean experiments, and iterate quickly based on signal, not noise</li> <li>Ability to influence: Crisp decks, concise Slack updates, and a consultative style let you align Product, Ops, and Sales leaders to a single plan of record.</li> <li>Project-management toolbox: Juggle multiple launches, manage detailed project plans, and keep cross-functional stakeholders on time and accountable.</li> <li>Adaptableand used to working in dynamic and ambiguous environments. Consulting, startup or high growth company experience heavily preferred, FinTech or mortgage experience a bonus</li> </ul><h2>Get to know us</h2>Zillow is reimagining real estate to make home a reality for more and more people.As the most-visited real estate website in the United States, Zillow® and its affiliates help movers find and win their home through digital solutions, first class partners, and easier buying, selling, financing and renting experiences. Millions of people visit Zillow Group sites every month to start their home search, and now they can rely on Zillow to help make it easier to move. The work we do helps people get home and no matter what job you're in, you will play a critical role in making home a reality for more and more people.Our efforts to streamline the real estate transaction are supported by a deep-rooted culture of innovation, our passion to redefine the employee experience, a fundamental commitment to Equity and Belonging, and <a href="https://www.zillow.com/careers/benefits/" target="_blank">world-class benefits</a>. These benefits include comprehensive medical, dental, vision, life, and disability coverages as well as parental leave, family benefits, retirement contributions, and paid time off. We’re also setting the standard for work experiences of the future, where our employees are supported in doing their best work and living a flexible, well-balanced life. But don’t just take our word for it. Read recent reviews on <a href="https://www.glassdoor.com/Overview/Working-at-Zillow-EI_IE40802.11,17.htm" target="_blank">Glassdoor</a> and recent recognition from multiple organizations, including: the 100 Best Companies to Work For, Glassdoor Employees’ Choice Award, Bloomberg Gender-Equality Index, Human Rights Campaign (HRC) Corporate Equity Index, and TIME <a href="http://time.com/100companies" target="_blank">100 Most Influential Companies</a> list.Zillow Group is an equal opportunity employer committed to fostering an inclusive, innovative environment with the best employees. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires accommodation, please contact your recruiter directly.Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable state and local law.Applicants who receive job offers from Zillow Group will be asked to sign a Proprietary Rights Agreement which includes confidentiality, intellectual property assignment, customer and employee non-solicitation, and non-competition provisions. If you are contacted for a role at Zillow Group and wish to review a copy of the Proprietary Rights Agreement prior to receiving an offer, you may request a copy from your Recruiter.

45 Zillow Jobs