field_remote_option

field_job_occupational_field_parents_all

job_organization_name

job_upgrade_is_featured

Ready to be a Titan?ServiceTitan is the world’s leading software technology platform for the trades. Founded by the sons of tradesmen who discovered that their fathers' professions were underserved by the digital tools disrupting numerous other sectors, ServiceTitan is a truly mission-driven company dedicated to bringing the power of technology to the trillion-dollar global trades industry. We are also committed to making ServiceTitan the best place our Titans ever work. Diversity, equity, and inclusion (DEI) are central to this mission, and we are looking for a Manager of DEI Programs, and Enablement to drive learning opportunities and build internal programs to develop and retain talent from a diverse set of backgrounds. This role reports to our Director of DEI and provides access/visibility to teams and leaders across the business. ERG Outcomes:<ul> <li> Revitalize ERG groups to align with their core purpose: <ul> <li>To create a sense of community for our most underrepresented groups</li> <li>To develop our most underrepresented talent and create opportunity</li> <li>To drive impact to our ServiceTitan business</li> </ul> </li> <li>Executive Sponsors will have a clear remit and guidelines on how to support their ERG with a regular cadence of support to ensure groups are on track and our leaders are equipped to give guidance to these groups</li> <li>The ERG groups will have a defined organizational structure with clear goals and objectives that support their purpose and policy to support their work and the overarching mission of ServiceTitan. These will be approved and aligned with their Executive Sponsors, DEI Team, Managers, and HRBPs</li> <li>The ERGs will maintain strong operational organization to ensure they are developing program management skills and driving towards their results and objectives</li> <li>ERG Groups will use data and analytics to drive better results for their members and deepen engagement</li> <li>The ERG Groups will be grassroots-led with support from the DEI, HRBP team, and their Executive Sponsors</li> <li>ERG Leaders and members will have development opportunities and access to signature experiences to recognize, develop, and empower their growth</li> </ul>DEI Program Outcomes:<ul> <li>DEI Education roadmap and strategy</li> <li>Focused DEI Education strategy on ERG Leadership and Executive sponsors</li> <li>Regular cadence of Executive communications supporting our ERG’s Programs and initiatives </li> <li>Guides and L&amp;D resources for ERG members and Executives </li> <li>Regular cadence of high-impact events to educate on identity-based topics</li> <li>Partner teams feel supported and have a sense of collaboration and trust with our DEI Team </li> <li>DEI Team members feel they can rely on this leader to support as a utility player </li> </ul>What You’ll Do:<ul> <li>In this role, you will serve as the Employee Resource Group (ERG) ambassador, ensuring alignment and integration of ERG strategic plans and programming with the company's overall efforts on DEI</li> <li>Provide strategic guidance and oversight to ERGs, executive sponsors, and other key stakeholders to become their Trusted Advisor</li> <li>Support ERG organizational transformation work in collaboration with ERG leaders, Talent and Development, HR Business Partners, and Talent Acquisition to drive structure, and organization, and increase business impact</li> <li>Define key metrics, track outcomes, and regularly report on the impact inclusion programs are having on our Titans and our business</li> <li>Develop L&amp;D Support resources for ERG Executive Sponsors and other collateral to drive engagement and support of our ERG communities. </li> <li>Partner with the L&amp;D Team to create key learning and development programs for DEI with a focus on the ERG Community, Managers, and Business Teams. </li> </ul><ul><li>Coordinate activities and educational opportunities, such as monthly cultural heritage/milestone events (i.e. Black History Month, Women's History Month, Pride Month, Diwali, etc.) ERG Summits, and DEI L&amp;D experiences.</li></ul><ul><li>Be an integral part of the DEI team, leveraging research, data, and best practices to shape and execute ServiceTitan’s overall DEI strategy</li></ul> Who You Are:<ul> <li>Previous work experience in DEI and/or L&amp;D</li> <li>Strong project management skills to handle complex projects simultaneously</li> <li>Experience driving data-driven programs. Comfortable with designing success metrics, analyzing and reporting on data, and communicating business value </li> <li>Strong written and verbal communicator</li> <li>Ability to work across different functions and build relationships with stakeholders and champions</li> <li>Self-starter motivated by the opportunity to create, implement, and grow new programs</li> <li>Ability to thrive in a fast-paced environment while multitasking, re-prioritizing projects, and communicating priority updates to stakeholders</li> <li>Ability to demonstrate awareness and understanding of multiple facets of diversity: cultural, ethnic, racial, religious, gender, educational, age, sexual orientation, sexual identity, and others</li> </ul> Be Human With Us:Being human isn’t about checking every box on a list. It’s about the experiences we have, people we meet, and the perspectives we share. So, if you have the skills but are hesitant to apply because of your background, apply anyway. We need amazing people like you to help us challenge the conventional and think differently about the problems that we’re solving. We’re in this together. Come be human, with us. What We Offer:When you join our team, you’re not just accepting a job. You’re making a career move. Here’s how we’ll support you in doing some of the most impactful work of your career:<ul> <li>Flextime, recognition, and support for autonomous work: Flexible time off with ample learning and development opportunities to continue growing your career. We offer a comprehensive onboarding program, leadership training for Titans at all levels, and other programs and events. Great work is rewarded through Bonusly, peer-nominated awards, and more. </li> <li>Holistic health and wellness benefits: Company-paid medical, dental, and vision (with 100% employer paid options and 90% coverage for dependents), FSA and HSA, 401k match, and telehealth options including memberships to Headspace, Galileo, One Medical, Ginger and more. </li> <li>Support for Titans at all stages of life: Parental leave and support, up to $20k in adoption reimbursement, on demand maternity support through Maven Maternity, free breast milk shipping through Maven Milk, pet insurance, legal advisory services, financial planning tools, and more.</li> </ul>At ServiceTitan, we celebrate individuality and uniqueness. We believe that the convergence of fresh perspectives and experiences from all walks of life is what makes our product and culture so great. We strongly encourage people from underrepresented groups to apply. We do not discriminate against employees based on race, color, religion, sex, national origin, gender identity or expression, age, disability, pregnancy (including childbirth, breastfeeding, or related medical condition), genetic information, protected military or veteran status, sexual orientation, or any other characteristic protected by applicable federal, state or local laws.ServiceTitan is committed to fair and equitable compensation for all of our employees. We thoughtfully consider a wide range of factors when determining individual compensation. The expected salary range for this role for candidates residing in the United States is between $124,400 USD - $166,400 USD. Compensation for candidates residing outside the United States will vary by location and the specific salary range will be discussed during the hiring process. Actual compensation for an individual may vary depending on skills, performance over time, qualifications, experience, and location. In addition to the base salary, the total compensation package also includes an annual bonus, equity and a holistic suite of benefits.

ServiceTitan

Manager DEI Programs & Enablement

Ready to be a Titan?ServiceTitan is the leading software platform for the trades, empowering home and commercial service businesses to streamline operations, enhance customer experiences, and drive growth. We are committed to leveraging cutting-edge technology, including generative AI, to transform the way our customers work.We are seeking a highly strategic and execution-oriented Principal Product Manager to lead the holistic vision, strategy, and development of AI driven experiences throughout our product. In this role, you will drive innovation to reduce cognitive load, automate repetitive tasks, enhance revenue growth and productivity for customers in the residential and commercial trades industries.This role does not have a direct team but will be empowered to lead the AI vision and roadmap across all product areas, partnering with teams across engineering, design, data science, and other product managers to embed intelligent automation and agentic capabilities into the platform. Success in this role will depend on the ability to drive alignment and execution across multiple stakeholders to accelerate AI-driven experiences at scale.What you’ll do:<ul> <li>Define and refine AI strategy &amp; vision</li> <li>Define the overarching strategy for how users interact with AI across our platform, ensuring clarity, consistency, and delight in every experience</li> <li>Lead and maintain a cross-cutting AI roadmap spanning most product areas</li> <li>Define and deliver a consistent AI experience that is trustworthy</li> <li>Partner with AI/ML teams to design experiences that are transparent, explainable, and aligned with user expectations </li> <li> Ensure that AI interactions are consistent, coherent and predictable, whether in chat, voice, automation, or other AI-assisted workflows Develop and maintain a distinct voice, tone, and persona for AI-driven interactions that align with our brand and customer needsEstablish frameworks for conversational interfaces, multimodal interactions, and AI-driven workflows that feel seamless and natural </li> <li>Collaborate across the organization</li> <li>Build strong working relationships with cross-functional partners including developers, designers, UX researchers, data scientists and product managers across numerous product areas to ensure alignment to achieving desired outcomes</li> <li>Drive accountability across product areas for delivery against AI roadmap </li> <li>Proactively surface and resolve conflicts/bottlenecks to keep initiatives moving forward</li> <li>Integrate data and insights</li> <li>Engage closely with our customers and strategic partners to understand current processes and needs to surface high impact opportunities for AI experiences </li> <li>Continuously test and refine AI interactions based on customer feedback, behavioral data, and usability studies</li> </ul>What you’ll need:<ul> <li>7+ years in a product management role, preferably in B2B SaaS</li> <li>Deep experience productizing AI/ML applications, NLP, and relevant technologies into winning innovative and creative solutions</li> <li>A passion for optimizing workflows and reducing cognitive load for users</li> <li>Excellent communication and storytelling skills, with the ability to articulate complex AI concepts to diverse audiences</li> <li>Skilled communicator to both technical and non-technical audiences, and ability to lead cross-functional teams</li> <li>Experience being an influential driver of horizontal product efforts that span the entire product surface</li> <li>Demonstrated ability to think creatively and critically, to synthesize data and draw insights, formulate scope and requirements, and validate hypotheses based on data</li> <li>Ability to successfully manage competing priorities and maintain close attention to detail</li> <li>Self-motivated and goal-oriented individual with excellent organizational skills</li> <li>4-year degree. MBA or related graduate degree strongly preferred.</li> </ul>Be Human With Us:Being human isn’t about checking every box on a list. It’s about the experiences we have, people we meet, and the perspectives we share. So, if you have the skills but are hesitant to apply because of your background, apply anyway. We need amazing people like you to help us challenge the conventional and think differently about the problems that we’re solving. We’re in this together. Come be human, with us. What We Offer:When you join our team, you’re not just accepting a job. You’re making a career move. Here’s how we’ll support you in doing some of the most impactful work of your career:<ul> <li>Flextime, recognition, and support for autonomous work: Flexible time off with ample learning and development opportunities to continue growing your career. We offer a comprehensive onboarding program, leadership training for Titans at all levels, and other programs and events. Great work is rewarded through Bonusly, peer-nominated awards, and more. </li> <li>Holistic health and wellness benefits: Company-paid medical, dental, and vision (with 100% employer paid options and 90% coverage for dependents), FSA and HSA, 401k match, and telehealth options including memberships to Headspace, Galileo, One Medical, Ginger and more. </li> <li>Support for Titans at all stages of life: Parental leave and support, up to $20k in adoption reimbursement, on demand maternity support through Maven Maternity, free breast milk shipping through Maven Milk, pet insurance, legal advisory services, financial planning tools, and more.</li> </ul>At ServiceTitan, we celebrate individuality and uniqueness. We believe that the convergence of fresh perspectives and experiences from all walks of life is what makes our product and culture so great. We strongly encourage people from underrepresented groups to apply. We do not discriminate against employees based on race, color, religion, sex, national origin, gender identity or expression, age, disability, pregnancy (including childbirth, breastfeeding, or related medical condition), genetic information, protected military or veteran status, sexual orientation, or any other characteristic protected by applicable federal, state or local laws.ServiceTitan is committed to fair and equitable compensation for all of our employees. We thoughtfully consider a wide range of factors when determining individual compensation. The expected salary range for this role for candidates residing in the United States is between $166,500 USD - $222,700 USD. Compensation for candidates residing outside the United States will vary by location and the specific salary range will be discussed during the hiring process. Actual compensation for an individual may vary depending on skills, performance over time, qualifications, experience, and location. In addition to the base salary, the total compensation package also includes an annual bonus, equity and a holistic suite of benefits.

Principal Product Manager, AI Experiences

Ready to be a Titan?At ServiceTitan we are on a mission to be the Operating System of the Trades. ServiceTitan is looking for a hands-on, business-oriented and experienced attorney to join our legal team as Senior Counsel, Product and Privacy to provide practical and clear legal advice to our research, engineering, and product teams in the development and release of our products and services. This position is critical to the success of our product management and engineering business partners as we navigate global laws and regulations including data privacy, data protection and AI. The Senior Counsel, Product and Privacy reports to our Deputy General Counsel, Product, Privacy and IP and will be part of a growing Global Legal Team. We are looking for a thoughtful, creative and collaborative individual, who will thrive in a fast-paced, dynamic, and intellectually challenging work environment. While our headquarters are in Glendale, CA, this is a remote position. What You’ll Do:<ul> <li>Lead as a trusted subject matter expert on privacy, AI, and data governance—providing strategic guidance on emerging technologies, regulatory compliance, and responsible data practices across the business.</li> <li>Operate as a trusted business partner to product, engineering, data, and go-to-market teams, providing strategic, business-savvy counsel on privacy, data governance, AI and emerging tech throughout the product development lifecycle.</li> <li>Guide product design and feature development with a privacy-by-design mindset, ensuring compliance with applicable privacy and data protection laws (e.g., CCPA/CPRA, VCDPA, CPA, and emerging regulations) across our suite of SaaS tools.</li> <li>Partner with the commercial legal team to negotiate and support privacy and product-related terms in customer and vendor agreements, including DPAs and complex data flows across our platform ecosystem.</li> <li>Create, maintain, and update comprehensive checklists and playbooks to support product development, respond to data requests and enable customer data migration.</li> <li>Lead the development and operationalization of scalable data and AI governance frameworks that support ServiceTitan’s growth while aligning legal requirements with business objectives.</li> <li>Develop scalable internal guidance, playbooks, and training for product and commercial teams to proactively identify and manage privacy and data risks. </li> <li>Develop and update privacy-related notices, policies, procedures, and guidelines</li> <li>Monitor evolving laws and regulatory guidance related to data privacy, AI, and emerging technologies, translating legal developments into actionable guidance that supports innovation in the trades.</li> <li>Contribute to a collaborative, mission-driven legal team that values curiosity, humility, and a strong sense of ownership. Support team members and help shape legal processes as ServiceTitan continues to scale.</li> </ul>What You’ll Bring:<ul> <li>Juris Doctor (JD) from an accredited law school with membership in at least one U.S. state bar.</li> <li>7-10 years of combined law firm and in-house experience with at least 4+ years of in-house product, privacy and AI governance experience counseling product management and engineering business partners at an innovative technology company.</li> <li>A results-driven, self-starter attitude with the ability to work independently and collaboratively.</li> <li>Deep expertise in U.S. and global privacy and data protection issues, including GDPR, CCPA, VCDPA, and CPA, with a grasp of broader data protection frameworks. </li> <li>Proven experience developing and implementing playbooks, privacy notices, and policies.</li> <li>Technology industry experience working in a B2B SaaS Company. Experience in vertical SaaS is a plus.</li> <li>Strong familiarity with digital technologies, data processing concepts, and information security requirements.</li> <li>A flexible, proactive mindset with a passion for building scalable legal processes from the ground up. </li> <li>Exceptional organizational and prioritization skills, with the ability to manage multiple projects, adapt to shifting priorities, and thrive in a fast-paced, dynamic environment. </li> <li> A strong understanding of SaaS, data-rich platforms, or regulated industries—and a passion for using technology to power the trades.</li> <li>A pragmatic, solution-oriented approach to problem-solving, delivering clear and actionable advice to internal clients.</li> <li>Excellent written and verbal communication skills, with the ability to translate complex legal concepts into practical guidance.</li> <li>Exceptional organizational and project management skills, with keen attention to detail.</li> </ul>Be Human With Us:Being human isn’t about checking every box on a list. It’s about the experiences we have, people we meet, and the perspectives we share. So, if you have the skills but are hesitant to apply because of your background, apply anyway. We need amazing people like you to help us challenge the conventional and think differently about the problems that we’re solving. We’re in this together. Come be human, with us. What We Offer:When you join our team, you’re not just accepting a job. You’re making a career move. Here’s how we’ll support you in doing some of the most impactful work of your career:<ul> <li>Flextime, recognition, and support for autonomous work: Flexible time off with ample learning and development opportunities to continue growing your career. We offer a comprehensive onboarding program, leadership training for Titans at all levels, and other programs and events. Great work is rewarded through Bonusly, peer-nominated awards, and more. </li> <li>Holistic health and wellness benefits: Company-paid medical, dental, and vision (with 100% employer paid options and 90% coverage for dependents), FSA and HSA, 401k match, and telehealth options including memberships to Headspace, Galileo, One Medical, Ginger and more. </li> <li>Support for Titans at all stages of life: Parental leave and support, up to $20k in adoption reimbursement, on demand maternity support through Maven Maternity, free breast milk shipping through Maven Milk, pet insurance, legal advisory services, financial planning tools, and more.</li> </ul>At ServiceTitan, we celebrate individuality and uniqueness. We believe that the convergence of fresh perspectives and experiences from all walks of life is what makes our product and culture so great. We strongly encourage people from underrepresented groups to apply. We do not discriminate against employees based on race, color, religion, sex, national origin, gender identity or expression, age, disability, pregnancy (including childbirth, breastfeeding, or related medical condition), genetic information, protected military or veteran status, sexual orientation, or any other characteristic protected by applicable federal, state or local laws.ServiceTitan is committed to fair and equitable compensation for all of our employees. We thoughtfully consider a wide range of factors when determining individual compensation. The expected salary range for this role for candidates residing in the United States is between $202,000 USD - $270,200 USD. Compensation for candidates residing outside the United States will vary by location and the specific salary range will be discussed during the hiring process. Actual compensation for an individual may vary depending on skills, performance over time, qualifications, experience, and location. In addition to the base salary, the total compensation package also includes an annual bonus, equity and a holistic suite of benefits.

Senior Counsel, Product & Privacy

As a Lead Development Representative, you will:<ul> <li> Enrich known accounts to the point that they are a high quality workable lead</li> <li> Identify and qualify prospective businesses that would fit ServiceTitan’s ideal customer profile</li> <li> Pinpoint key people and stakeholders within those companies and engage them in a high volume of phone and personalized email touch points</li> <li> Invite qualified prospects into early advisory programs for product input</li> <li> Create recommendations on new data to collect to properly score leads and segment the market and help solidify or adjust marketing segmentation strategies</li> <li> Help solidify or adjust marketing segmentation strategies</li> <li> Generate and maintain expert knowledge of the ServiceTitan software product, the home services industry, competition, market happenings, and trends</li> <li> Empower potential customers to discover unmet needs with their business and how we can deliver extraordinary value</li> <li> Achieve and exceed monthly sales metrics</li> </ul>To be successful in this role, you'll need:<ul> <li>Exceptional verbal and written communication skills to make multiple phone and e-mail contacts per day</li> <li> Ambition because you recognize everyday is a new opportunity for you to be better than yesterday</li> <li>To be coachable with an appetite to seek and, most importantly, adapt feedback that is given</li> <li>To be a team player by effectively collaborating and being a positive influence to your colleagues</li> <li>To be adaptable and think outside the box to proactively address potential roadblocks and/or issues</li> </ul>Be Human With Us:Being human isn’t about checking every box on a list. It’s about the experiences we have, people we meet, and the perspectives we share. So, if you have the skills but are hesitant to apply because of your background, apply anyway. We need amazing people like you to help us challenge the conventional and think differently about the problems that we’re solving. We’re in this together. Come be human, with us.

Lead Development Representative (Contract)

Ready to be a Titan?The Director of Data Governance is a leader with a strategic vision, responsible for establishing and implementing a robust data governance framework across ServiceTitan's SaaS platform. With a primary focus on data quality and a deep understanding of the operational landscape, this role will lead a team of data governance professionals to ensure the accuracy, consistency, and trustworthiness of data assets. The first focus of the team will be improving data quality in our billing data but then it will expand to include all customer data that impacts sales, post sales, and our financial processes. What you'll do: <ul> <li>Provide manager-doer leadership to the 3 person data governance team, ensuring that data governance initiatives are executed effectively and efficiently.</li> <li>Develop and implement a comprehensive data governance strategy aligned with ServiceTitan's business goals and operational needs.</li> <li>Champion data governance best practices within the Operations Data team, ensuring data integrity, compliance, and continuous improvement.</li> <li>Collaborate with data stewards to identify and resolve data quality issues, implementing proactive data quality controls.</li> <li>Establish key data quality metrics and reporting mechanisms, providing insights to stakeholders on data health.</li> <li>Drive data quality improvement initiatives, leveraging data profiling, cleansing, and data quality tools such as SQL, dbt, Monte Carlo, and others.</li> <li>Work with stakeholders to identify the root cause of data quality issues and create plans to fix them. </li> <li>Partner with data and analytics teams to optimize data usage and support business objectives (e.g. setting the definitions for what values key fields can have).</li> <li>Stay abreast of emerging data governance trends and advise senior leadership on strategic data governance matters.</li> <li>Oversee compliance, legal, classification (inc PII) and cataloguing of existing data </li> </ul>What you'll bring:<ul> <li>Bachelor's degree in computer science, information systems, or a related field.</li> <li>10+ years of experience in data governance or a related field, with a proven track record of leadership.</li> <li>Deep understanding of operational data and its impact on business processes.</li> <li>Expertise in data quality management and data governance frameworks.</li> <li>Experience with data profiling, data cleansing, and data quality tools, including SQL, dbt, and Monte Carlo.</li> <li>Strong knowledge of Salesforce and its data model, particularly billing data.</li> <li>Exceptional communication, interpersonal, and leadership skills.</li> <li>Ability to work independently and collaboratively in a fast-paced environment.</li> <li>Strong analytical, problem-solving, and strategic thinking skills.</li> <li>Preferred Skills:</li> <li>Familiarity with a broad suite of data lineage and data discovery tools.</li> <li>Experience with data anonymization and data masking techniques.</li> </ul>Be Human With Us:Being human isn’t about checking every box on a list. It’s about the experiences we have, people we meet, and the perspectives we share. So, if you have the skills but are hesitant to apply because of your background, apply anyway. We need amazing people like you to help us challenge the conventional and think differently about the problems that we’re solving. We’re in this together. Come be human, with us. What We Offer:When you join our team, you’re not just accepting a job. You’re making a career move. Here’s how we’ll support you in doing some of the most impactful work of your career:<ul> <li>Flextime, recognition, and support for autonomous work: Flexible time off with ample learning and development opportunities to continue growing your career. We offer a comprehensive onboarding program, leadership training for Titans at all levels, and other programs and events. Great work is rewarded through Bonusly, peer-nominated awards, and more. </li> <li>Holistic health and wellness benefits: Company-paid medical, dental, and vision (with 100% employer paid options and 90% coverage for dependents), FSA and HSA, 401k match, and telehealth options including memberships to Headspace, Galileo, One Medical, Ginger and more. </li> <li>Support for Titans at all stages of life: Parental leave and support, up to $20k in adoption reimbursement, on demand maternity support through Maven Maternity, free breast milk shipping through Maven Milk, pet insurance, legal advisory services, financial planning tools, and more.</li> </ul>At ServiceTitan, we celebrate individuality and uniqueness. We believe that the convergence of fresh perspectives and experiences from all walks of life is what makes our product and culture so great. We strongly encourage people from underrepresented groups to apply. We do not discriminate against employees based on race, color, religion, sex, national origin, gender identity or expression, age, disability, pregnancy (including childbirth, breastfeeding, or related medical condition), genetic information, protected military or veteran status, sexual orientation, or any other characteristic protected by applicable federal, state or local laws.ServiceTitan is committed to fair and equitable compensation for all of our employees. We thoughtfully consider a wide range of factors when determining individual compensation. The expected salary range for this role for candidates residing in the United States is between $244,000 USD - $326,400 USD. Compensation for candidates residing outside the United States will vary by location and the specific salary range will be discussed during the hiring process. Actual compensation for an individual may vary depending on skills, performance over time, qualifications, experience, and location. In addition to the base salary, the total compensation package also includes an annual bonus, equity and a holistic suite of benefits.

Director, Data Governance

Ready to be a Titan? ServiceTitan is looking for an extraordinary Senior Manager of Finance Analytics to develop insightful and in depth reporting and take our understanding of our financial performance to the next level.What You'll Do:<ul> <li>Create KPIs for the Board and our public filings</li> <li>As a manager/doer, lead a team that works directly with our finance and pricing teams to gather requirements, develop solutions, and provide proactive insights</li> <li>Creatively answer questions nobody is asking but that help us improve how we run our business</li> <li>Mentor and grow your teammates to deliver strong products across the business</li> <li>Enable Observability and QA results from your team and partner teams to ensure high quality results have been delivered</li> <li>Ensure high data quality by partnering both with data engineers and our finance team; Work with key stakeholders throughout the broader analytics community to keep metrics accurate and clearly defined.</li> <li>Produce Tableau dashboards as well as data marts</li> </ul>Required Skills:<ul> <li>Must have experience creating financial metrics that go to the Board at a regular cadence</li> <li>Comfortable with tight deadlines in a high-growth environment; Ability to prioritize projects based on ROI and timing in the presence of ambiguity</li> <li>Bachelor degree in a business or quantitative field</li> <li>5+ years of experience as a business analyst (SQL/Tableau)</li> <li>2+ years managing a small (1-3 person) team</li> <li>Tableau and/or powerBI (Tableau strongly preferred)</li> <li>SQL expertise and previous experience with data warehouses (Snowflake preferred)</li> <li>Strong analytical skills with the ability to collect, organize, and analyze significant amounts of information with great attention to detail</li> <li>Ability to creatively start new projects; viewed as both indistinguishable and indispensable from the business teams you partner with</li> <li>Excellent written, verbal and presentation skills that allow you to directly communicate with VP+ leaders are required</li> </ul>Preferred Skills:<ul> <li>Candidates with experience creating public metrics for post-IPO companies are strongly preferred</li> <li>Experience in dbt (data engineering)</li> <li>Experience in python (data manipulation)</li> <li>Experience with using dbt/Airflow for scheduling automated processes</li> <li>Experience with Data modeling and Data warehousing/building and using KPI data marts</li> </ul>Be Human With Us:Being human isn’t about checking every box on a list. It’s about the experiences we have, people we meet, and the perspectives we share. So, if you have the skills but are hesitant to apply because of your background, apply anyway. We need amazing people like you to help us challenge the conventional and think differently about the problems that we’re solving. We’re in this together. Come be human, with us. What We Offer:When you join our team, you’re not just accepting a job. You’re making a career move. Here’s how we’ll support you in doing some of the most impactful work of your career:<ul> <li>Flextime, recognition, and support for autonomous work: Flexible time off with ample learning and development opportunities to continue growing your career. We offer a comprehensive onboarding program, leadership training for Titans at all levels, and other programs and events. Great work is rewarded through Bonusly, peer-nominated awards, and more. </li> <li>Holistic health and wellness benefits: Company-paid medical, dental, and vision (with 100% employer paid options and 90% coverage for dependents), FSA and HSA, 401k match, and telehealth options including memberships to Headspace, Galileo, One Medical, Ginger and more. </li> <li>Support for Titans at all stages of life: Parental leave and support, up to $20k in adoption reimbursement, on demand maternity support through Maven Maternity, free breast milk shipping through Maven Milk, pet insurance, legal advisory services, financial planning tools, and more.</li> </ul>At ServiceTitan, we celebrate individuality and uniqueness. We believe that the convergence of fresh perspectives and experiences from all walks of life is what makes our product and culture so great. We strongly encourage people from underrepresented groups to apply. We do not discriminate against employees based on race, color, religion, sex, national origin, gender identity or expression, age, disability, pregnancy (including childbirth, breastfeeding, or related medical condition), genetic information, protected military or veteran status, sexual orientation, or any other characteristic protected by applicable federal, state or local laws.ServiceTitan is committed to fair and equitable compensation for all of our employees. We thoughtfully consider a wide range of factors when determining individual compensation. The expected salary range for this role for candidates residing in the United States is between $154,000 USD - $220,000 USD. Compensation for candidates residing outside the United States will vary by location and the specific salary range will be discussed during the hiring process. Actual compensation for an individual may vary depending on skills, performance over time, qualifications, experience, and location. In addition to the base salary, the total compensation package also includes an annual bonus, equity and a holistic suite of benefits.

Senior Manager, Product Analyst

Ready to be a Titan?At ServiceTitan, we’re building the operating system for the trades. As we continue to scale, we’re looking for a Principal Product Manager to lead our expansion into new residential service verticals. In this highly strategic and cross-functional role, you’ll identify high-potential trades for expansion, own the roadmap and build out of new capabilities to serve them, and work across the company to deliver compelling, end-to-end product experiences.<h3>What You’ll Do:</h3><ul> <li>Explore and Evaluate New Trade Verticals: Dive deep into researching new residential service trades. Conduct customer discovery to understand workflows, pain points, and market dynamics, and make strategic recommendations on where we should prioritize expansion.</li> <li>Define and Deliver the Roadmap: Own the product roadmap and end-to-end experience for new trade verticals. Define product requirements and work across multiple engineering squads, design, and data science to bring new capabilities to life.</li> <li>Build for Impact and Scale: Lead the development of new features and core platform capabilities that not only unlock new verticals but also drive value for our broader customer base.</li> <li>Accelerate Product-Market Fit: Partner closely with go-to-market teams—including Sales, Marketing, and Post-Sales—to rapidly iterate, pilot solutions, and drive early adoption in new trades.</li> <li>Drive Cross-Functional Execution: Align and coordinate across product, engineering, design, GTM, and executive stakeholders to bring clarity, prioritization, and momentum to complex, multi-team initiatives. </li> </ul><h3>What You Bring:</h3><ul> <li>7+ years of Product Management experience in SaaS, including building 0→1 products or launching new products/segments</li> <li>Proven ability to lead deep customer discovery and turn insights into product strategy</li> <li>Strong execution and leadership skills across cross-functional teams and stakeholders</li> <li>Experience working in startups or innovation teams within larger companies</li> <li>Excellent communication and storytelling skills</li> <li>Strategic thinking backed by strong analytical skills</li> <li>MBA or strategy consulting experience is a plus</li> </ul>Be Human With Us:Being human isn’t about checking every box on a list. It’s about the experiences we have, people we meet, and the perspectives we share. So, if you have the skills but are hesitant to apply because of your background, apply anyway. We need amazing people like you to help us challenge the conventional and think differently about the problems that we’re solving. We’re in this together. Come be human, with us. What We Offer:When you join our team, you’re not just accepting a job. You’re making a career move. Here’s how we’ll support you in doing some of the most impactful work of your career:<ul> <li>Flextime, recognition, and support for autonomous work: Flexible time off with ample learning and development opportunities to continue growing your career. We offer a comprehensive onboarding program, leadership training for Titans at all levels, and other programs and events. Great work is rewarded through Bonusly, peer-nominated awards, and more. </li> <li>Holistic health and wellness benefits: Company-paid medical, dental, and vision (with 100% employer paid options and 90% coverage for dependents), FSA and HSA, 401k match, and telehealth options including memberships to Headspace, Galileo, One Medical, Ginger and more. </li> <li>Support for Titans at all stages of life: Parental leave and support, up to $20k in adoption reimbursement, on demand maternity support through Maven Maternity, free breast milk shipping through Maven Milk, pet insurance, legal advisory services, financial planning tools, and more.</li> </ul>At ServiceTitan, we celebrate individuality and uniqueness. We believe that the convergence of fresh perspectives and experiences from all walks of life is what makes our product and culture so great. We strongly encourage people from underrepresented groups to apply. We do not discriminate against employees based on race, color, religion, sex, national origin, gender identity or expression, age, disability, pregnancy (including childbirth, breastfeeding, or related medical condition), genetic information, protected military or veteran status, sexual orientation, or any other characteristic protected by applicable federal, state or local laws.ServiceTitan is committed to fair and equitable compensation for all of our employees. We thoughtfully consider a wide range of factors when determining individual compensation. The expected salary range for this role for candidates residing in the United States is between $166,500 USD - $222,700 USD. Compensation for candidates residing outside the United States will vary by location and the specific salary range will be discussed during the hiring process. Actual compensation for an individual may vary depending on skills, performance over time, qualifications, experience, and location. In addition to the base salary, the total compensation package also includes an annual bonus, equity and a holistic suite of benefits.

Principal Product Manager, New Trades Expansion

Ready to be a Titan? We solve real world problems in the specialty trade services and construction industry and we are seeking an experienced and visionary product leader to lead growth efforts expanding our addressable market. We are passionate about bringing innovative and delightful solutions to traditional problems and workflows. Our ambitious team of product managers, designers, data analysts, technical project managers, developers, quality assurance engineers, technical writers, and product marketers works closely with our internal stakeholders, strategic business partners, hundreds of thousands of users, and broader community to help make the lives of hard working women and men in the trades easier through technology. We embrace agile development and design thinking to rapidly ship solutions with real impact and high value. We measure our success based on our customers’ success and our ability to meaningfully improve their lives. As the Senior Product Manager, you will lead and coordinate a highly talented and fast-paced team that is responsible for successfully launching new products to market that improve product-market fit, capture market share, and increase addressable market size. You will own all aspects of the product development lifecycle. You will be accountable for setting and achieving KPIs that measure customer impact and business results. This is a high visibility, high stakes, position that aligns with a top company goal for ServiceTitan. Our approach is customer-focused and data-driven. You will dive in to deeply understand our customers and their needs, collect and analyze data, and guide the team to move at high velocity and ship impactful solutions. This position will also be key in creating a comprehensive ecosystem of integrated solutions leveraging ServiceTitan’s platform capabilities. You will leverage new and emerging technologies to deliver innovative solutions for our customers.What you'll do: <ul> <li>Create, articulate, evangelize, champion, and execute the vision for the Project Management team</li> <li>Own the product roadmap for your domain and make defensible and data-driven strategic prioritization decisions to optimize customer impact and business results</li> <li>Drive the product development lifecycle from market research through discovery, design, validation, requirements, grooming, planning, development, delivery, and go-to-market</li> <li>Enable pre-sale and post-sale stakeholders to understand market needs, use cases, and recommended best practices, including partnering with Documentation, Enablement, and Marketing on content creation</li> <li>Influence multiple product areas in collaboration with R&amp;D leaders across CRM, Pricebook, Estimates, Purchasing, Inventory, Jobs &amp; Project Management, Forms &amp; Media, Accounting, and Reporting</li> <li>Achieve goals by establishing and attaining KPIs for revenue, retention, usability, adoption, engagement, and satisfaction</li> <li>Identify and take action on opportunities for continuous improvement</li> <li>Communicate and mitigate risks in order to successfully achieve objectives</li> <li>Own customer and prospect escalations to ensure proper resolution while managing impact to roadmap commitments</li> <li>Nurture strategic partnership relationships, resulting in creation and adoption of new integrations</li> </ul>What you'll need: <ul> <li>5+ years of relevant work experience in product management, SaaS products strongly preferred</li> <li>Knowledge of the Construction industry is highly preferred</li> <li>Ability to build consensus and work collaboratively cross-functionally within and beyond research and development teams</li> <li>Data-driven approach to measuring success and quantifying customer outcomes and business impacts</li> <li>Self-starter that thrives in an entrepreneurial, fast-paced environment with the demonstrated initiative to lead, motivate, and collaborate effectively with others</li> <li>Demonstrated track record of delivering industry-transforming solutions across web and mobile platforms</li> <li>Proven ability to deliver against ambitious schedule milestones while paying strict attention to detail and quality</li> <li>Capacity to operate autonomously and bring clarity in uncertain environments</li> <li>Strong EQ to empathize with stakeholders and balance several perspectives, ultimately creating support and alignment around your decisions</li> <li>Sound judgment and credibility to make difficult trade-off decisions that deliver optimal outcomes with finite resources</li> <li>Excellent communication skills that allow you to translate complex and detailed information into simple and readily understandable executive summaries</li> <li>Enthusiasm for your vision and mission that inspires your team members and customers, creating evangelists and champions for your cause</li> <li>Bias toward action allowing you to move quickly while establishing the foundation for long term success</li> <li>Resourcefulness to leverage available tools, customers, data, and subject matter experts to extract key insights</li> <li>4-year degree from a top university, related graduate degree preferred</li> <li>A General Manager mindset</li> </ul>Be Human With Us:Being human isn’t about checking every box on a list. It’s about the experiences we have, people we meet, and the perspectives we share. So, if you have the skills but are hesitant to apply because of your background, apply anyway. We need amazing people like you to help us challenge the conventional and think differently about the problems that we’re solving. We’re in this together. Come be human, with us. What We Offer:When you join our team, you’re not just accepting a job. You’re making a career move. Here’s how we’ll support you in doing some of the most impactful work of your career:<ul> <li>Flextime, recognition, and support for autonomous work: Flexible time off with ample learning and development opportunities to continue growing your career. We offer a comprehensive onboarding program, leadership training for Titans at all levels, and other programs and events. Great work is rewarded through Bonusly, peer-nominated awards, and more. </li> <li>Holistic health and wellness benefits: Company-paid medical, dental, and vision (with 100% employer paid options and 90% coverage for dependents), FSA and HSA, 401k match, and telehealth options including memberships to Headspace, Galileo, One Medical, Ginger and more. </li> <li>Support for Titans at all stages of life: Parental leave and support, up to $20k in adoption reimbursement, on demand maternity support through Maven Maternity, free breast milk shipping through Maven Milk, pet insurance, legal advisory services, financial planning tools, and more.</li> </ul>At ServiceTitan, we celebrate individuality and uniqueness. We believe that the convergence of fresh perspectives and experiences from all walks of life is what makes our product and culture so great. We strongly encourage people from underrepresented groups to apply. We do not discriminate against employees based on race, color, religion, sex, national origin, gender identity or expression, age, disability, pregnancy (including childbirth, breastfeeding, or related medical condition), genetic information, protected military or veteran status, sexual orientation, or any other characteristic protected by applicable federal, state or local laws.ServiceTitan is committed to fair and equitable compensation for all of our employees. We thoughtfully consider a wide range of factors when determining individual compensation. The expected salary range for this role for candidates residing in the United States is between $136,600 USD - $182,600 USD. Compensation for candidates residing outside the United States will vary by location and the specific salary range will be discussed during the hiring process. Actual compensation for an individual may vary depending on skills, performance over time, qualifications, experience, and location. In addition to the base salary, the total compensation package also includes an annual bonus, equity and a holistic suite of benefits.

Senior Product Manager, Projects

What you'll do:<ul> <li> Responsible for renewing, up-selling, churning contracts for assigned accounts</li> <li>Increases renewal sales for assigned accounts</li> <li>Demonstrates knowledge of the organization’s various products and their functionality. Demonstrates business value of ServiceTitan: Educates customers on business practices and associated contractual implications</li> <li>Ensures customer awareness and understanding of applicable product elements. Triages accounts and reconciles escalations. Leverages the renewal activity to promote upsells</li> <li>Must meet sales objectives such as quota (Churn and Upsell) and productivity requirements via Pipeline Management </li> <li>Proactively report to management on the portfolio of accounts, focusing on goal attainment and recommended course corrections </li> </ul>What you'll need: <ul> <li> Minimum 2 years Sales Experience (Sr. SDR)/Customer Support/Account Management) </li> <li>Has the ability to sell/present value</li> <li>Has ability to work effectively in the unknown </li> <li>Strong attention to detail</li> <li>Self governs time/schedule </li> <li>Proficient compliance with systems and processes (Salesforce, Scripts, Quality Rate)</li> <li>Coachability/implements feedback </li> <li>Embody SLT guiding principles: Keep a blue head </li> <li>High composure under pressure</li> </ul>Be Human With Us:Being human isn’t about checking every box on a list. It’s about the experiences we have, people we meet, and the perspectives we share. So, if you have the skills but are hesitant to apply because of your background, apply anyway. We need amazing people like you to help us challenge the conventional and think differently about the problems that we’re solving. We’re in this together. Come be human, with us. What We Offer:When you join our team, you’re not just accepting a job. You’re making a career move. Here’s how we’ll support you in doing some of the most impactful work of your career:<ul> <li>Flextime, recognition, and support for autonomous work: Flexible time off with ample learning and development opportunities to continue growing your career. We offer a comprehensive onboarding program, leadership training for Titans at all levels, and other programs and events. Great work is rewarded through Bonusly, peer-nominated awards, and more. </li> <li>Holistic health and wellness benefits: Company-paid medical, dental, and vision (with 100% employer paid options and 90% coverage for dependents), FSA and HSA, 401k match, and telehealth options including memberships to Headspace, Galileo, One Medical, Ginger and more. </li> <li>Support for Titans at all stages of life: Parental leave and support, up to $20k in adoption reimbursement, on demand maternity support through Maven Maternity, free breast milk shipping through Maven Milk, pet insurance, legal advisory services, financial planning tools, and more.</li> </ul>At ServiceTitan, we celebrate individuality and uniqueness. We believe that the convergence of fresh perspectives and experiences from all walks of life is what makes our product and culture so great. We strongly encourage people from underrepresented groups to apply. We do not discriminate against employees based on race, color, religion, sex, national origin, gender identity or expression, age, disability, pregnancy (including childbirth, breastfeeding, or related medical condition), genetic information, protected military or veteran status, sexual orientation, or any other characteristic protected by applicable federal, state or local laws.ServiceTitan is committed to fair and equitable compensation for all of our employees. We thoughtfully consider a wide range of factors when determining individual compensation. The expected salary range for this role for candidates residing in the United States is between $88,500 USD - $94,700 USD + commissions. Compensation for candidates residing outside the United States will vary by location and the specific salary range will be discussed during the hiring process. Actual compensation for an individual may vary depending on skills, performance over time, qualifications, experience, and location. In addition to the base salary, the total compensation package also includes equity and a holistic suite of benefits.

Renewal Account Manager

Ready to be a Titan?ServiceTitan’s Sales team plays a critical role in showing potential customers the value our software can deliver to their respective businesses. This is not a one-person feat - it takes an extraordinary team with our Solutions Engineering team being a vital component.We are looking to bring on a talented Pro Products Solutions Engineer who can help existing customers adopt new features by utilizing a harmonic blend of sales skills, technical software expertise, and deep understanding of our customers’ business processes. A successful candidate must be able to distill complex information and concepts into simple to understand and practical business context for the prospect in both an empathetic and articulate manner. You are motivated by complex technical challenges and are determined to solve them while working with cross-functional partners to ensure there is alignment in presenting the best solutions for our customers.This role will be based in either Atlanta, GA, Los Angeles, CA, Salt Lake City, UT, or remote.What you’ll do:<ul> <li>Partner with the Pro Sales team to lead custom product demonstrations based upon business process and workflow of existing customers</li> <li>Analyze and provide objective feedback for Account Managers if customers are compatible with the recommended product and/or features</li> <li>Support on any up-selling opportunities to current customers on additional ServiceTitan products to drive increased recurring revenue</li> <li>Reposition customer objections by providing creative workflow solutions based upon deep knowledge of ServiceTitan’s software and the advantages of our product versus the competition</li> <li>Create clear documentation and approach for delivery to the implementation team </li> <li>Maintain and update industry-specific scripts for the internal team to use during demos</li> <li>Respond to functional and technical elements of RFIs/RFPs</li> <li>Collaborate with cross-functional teams to share consumer insights </li> <li>Be the subject matter expert on any product updates and/or releases to address any potential implications for business owners</li> </ul>What you’ll need:<ul> <li>1-2 years of experience in Solutions Engineering and/or relevant experience in Sales, Product, or Engineering</li> <li>Background in the Trades and/or Marketing a plus</li> <li>Proven track record of success within or assisting the Sales organization at previous company</li> <li>Natural ability to think and act proactively to address roadblocks and issues</li> <li>Strong communication skills to work effectively with a group of people</li> <li>A desire to constantly learn and apply these learnings in your day-to-day</li> </ul>Be Human With Us:Being human isn’t about checking every box on a list. It’s about the experiences we have, people we meet, and the perspectives we share. So, if you have the skills but are hesitant to apply because of your background, apply anyway. We need amazing people like you to help us challenge the conventional and think differently about the problems that we’re solving. We’re in this together. Come be human, with us. What We Offer:When you join our team, you’re not just accepting a job. You’re making a career move. Here’s how we’ll support you in doing some of the most impactful work of your career:<ul> <li>Flextime, recognition, and support for autonomous work: Flexible time off with ample learning and development opportunities to continue growing your career. We offer a comprehensive onboarding program, leadership training for Titans at all levels, and other programs and events. Great work is rewarded through Bonusly, peer-nominated awards, and more. </li> <li>Holistic health and wellness benefits: Company-paid medical, dental, and vision (with 100% employer paid options and 90% coverage for dependents), FSA and HSA, 401k match, and telehealth options including memberships to Headspace, Galileo, One Medical, Ginger and more. </li> <li>Support for Titans at all stages of life: Parental leave and support, up to $20k in adoption reimbursement, on demand maternity support through Maven Maternity, free breast milk shipping through Maven Milk, pet insurance, legal advisory services, financial planning tools, and more.</li> </ul>At ServiceTitan, we celebrate individuality and uniqueness. We believe that the convergence of fresh perspectives and experiences from all walks of life is what makes our product and culture so great. We strongly encourage people from underrepresented groups to apply. We do not discriminate against employees based on race, color, religion, sex, national origin, gender identity or expression, age, disability, pregnancy (including childbirth, breastfeeding, or related medical condition), genetic information, protected military or veteran status, sexual orientation, or any other characteristic protected by applicable federal, state or local laws.ServiceTitan is committed to fair and equitable compensation for all of our employees. We thoughtfully consider a wide range of factors when determining individual compensation. The expected salary range for this role for candidates residing in the United States is between $95,300 USD - $101,500 USD + commissions. Compensation for candidates residing outside the United States will vary by location and the specific salary range will be discussed during the hiring process. Actual compensation for an individual may vary depending on skills, performance over time, qualifications, experience, and location. In addition to the base salary, the total compensation package also includes equity and a holistic suite of benefits.

53 ServiceTitan Jobs