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Ready to be a Titan? ServiceTitan’s Pro Sales Account Manager is an integral, highly-visible role with the opportunity of making a huge impact for ServiceTitan. They will help our existing customers adopt innovative new modules to further drive value into their business. You will be in an individual contributor role in building and maintaining customer relationships through a strong blend of product knowledge, business consultation and sales skills. Responsibilities include but are not limited to: working with assigned customer accounts to identify upsell opportunities, demonstrate the value of our products, negotiating mutually beneficial customer agreements, working with Product to prioritize the right features, and partnering with Customer Success in customer retention. What You'll Do:<ul> <li>Foster &amp; build relationships with customers post-sale to identify upsell opportunities. Including: outbound prospecting, outreach to educate customers on new products/features, leading discovery calls, conducting product demonstrations, negotiating contracts, and ultimately driving high adoption/utilization</li> <li>Develop understanding of customers business needs, growth opportunities and pain points to upsell suite of Pro Product add on features</li> <li>Become the voice of the customer and work with a Solution Engineer to incorporate customer feedback to prioritize future features and drive better overall product experience</li> <li>Ability to assess and accurately forecast sales activity and revenue goals</li> <li>Achieve and exceed team sales goals on a monthly revenue target by building and maintaining a robust sales pipeline</li> <li>Work with Pro Onboarding team, Pro Adoption Team and Customer Success to ensure customers are utilizing the Pro Products to their fullest</li> </ul> What You'll Bring:<ul> <li>+2-3 years of experience in sales in a quota carrying role</li> <li>+1-2 years of closing experience in a SaaS/Software role strongly preferred</li> <li>Consultative sales approach towards cold prospecting, up-selling, demoing, negotiating, and communicating value proposition is strongly preferred</li> <li>Responsible for upselling a suite of multiple products/services to external customers up to C Suite</li> <li>Connection and/or experience to the home services or construction industry is valued</li> <li>Strong analytical skills and proficiency in Salesforce a plus</li> <li>Self motivated/self starter mentality with the ability to think creatively on your feet</li> <li>Bachelor's degree preferred</li> </ul>Be Human With Us:Being human isn’t about checking every box on a list. It’s about the experiences we have, people we meet, and the perspectives we share. So, if you have the skills but are hesitant to apply because of your background, apply anyway. We need amazing people like you to help us challenge the conventional and think differently about the problems that we’re solving. We’re in this together. Come be human, with us. What We Offer:When you join our team, you’re not just accepting a job. You’re making a career move. Here’s how we’ll support you in doing some of the most impactful work of your career:<ul> <li>Flextime, recognition, and support for autonomous work: Flexible time off with ample learning and development opportunities to continue growing your career. We offer a comprehensive onboarding program, leadership training for Titans at all levels, and other programs and events. Great work is rewarded through Bonusly, peer-nominated awards, and more. </li> <li>Holistic health and wellness benefits: Company-paid medical, dental, and vision (with 100% employer paid options and 90% coverage for dependents), FSA and HSA, 401k match, and telehealth options including memberships to Headspace, Galileo, One Medical, Ginger and more. </li> <li>Support for Titans at all stages of life: Parental leave and support, up to $20k in adoption reimbursement, on demand maternity support through Maven Maternity, free breast milk shipping through Maven Milk, pet insurance, legal advisory services, financial planning tools, and more.</li> </ul>At ServiceTitan, we celebrate individuality and uniqueness. We believe that the convergence of fresh perspectives and experiences from all walks of life is what makes our product and culture so great. We strongly encourage people from underrepresented groups to apply. We do not discriminate against employees based on race, color, religion, sex, national origin, gender identity or expression, age, disability, pregnancy (including childbirth, breastfeeding, or related medical condition), genetic information, protected military or veteran status, sexual orientation, or any other characteristic protected by applicable federal, state or local laws.ServiceTitan is committed to fair and equitable compensation for all of our employees. We thoughtfully consider a wide range of factors when determining individual compensation. The expected salary range for this role for candidates residing in the United States is between $82,700 USD - $94,300 USD + commissions. Compensation for candidates residing outside the United States will vary by location and the specific salary range will be discussed during the hiring process. Actual compensation for an individual may vary depending on skills, performance over time, qualifications, experience, and location. In addition to the base salary, the total compensation package also includes equity and a holistic suite of benefits.

ServiceTitan

Account Executive, Pro Accounts

Who We Are:We're Aspire, the leading SaaS provider for the landscaping and commercial cleaning industries and a proud member of the ServiceTitan family since 2021. Our cloud-based business management system automates all aspects of field service operations for enterprise and small to medium-sized businesses which enables our clients to accelerate growth, streamline operations, increase customer retention, and maximize revenue. Trusted by thousands of premier field services leaders in the US and Canada, our solutions empower our clients to make better business decisions for their companies. Our partnership with ServiceTitan has enabled us to continue scaling our platform and customer base while maintaining our collaborative, tight-knit culture.What We’re Looking For:Aspire is excited to announce an opening for an Enterprise Account Executive. Aspire is aggressive in growth and looking for a dynamic individual to sell Aspire’s business applications software/solutions and related services to prospective landscape and commercial cleaning and janitorial customers. This position will play an invaluable role in the company’s overall growth strategy focusing on enterprise clients in a growing market.What You’ll Do:<ul> <li>Sell Aspire’s product and services to prospective customers within a geographical territory.</li> <li>Focus on helping us continue to build momentum in the commercial cleaning and janitorial space, which is a newer emerging market for Aspire </li> <li>Meet monthly and quarterly sales goals.</li> <li>Manage and maintain sales pipeline through forecasting, resource allocation, account strategy, and planning.</li> <li>Ensure all prospect interactions and meetings are accurately and consistently recorded in our CRM.</li> <li>Develop, present, and sell the company’s value proposition to prospective customers.</li> <li>Negotiate pricing and contractual agreements to close the sale.</li> <li>Maintain consistent and prompt response time with all clients.</li> <li>Prospect and penetrate key accounts, meet and develop business relationships with stakeholders.</li> <li>Occasionally, attend an industry-specific tradeshow to generate leads.</li> <li>Travel into territory when needed to close business </li> <li>Maintain an accurate forecast and related prospect information in our CRM.</li> </ul>What You’ll Bring:<ul> <li>Bachelor’s degree preferred</li> <li>6+ years experience developing relationships and closing business with high-quality Enterprise clients</li> <li>Successful sales experience in a B2B SaaS environment with experience with top performance and over achievement against quota is preferred </li> <li>Possess a solid understanding of sales automation tools to build pipelines at scale is highly important.</li> <li>Ability to multi-task in a fast-paced environment.</li> <li>Excellent communication and presentation skills.</li> <li>Previous experience in emerging markets is highly preferred </li> <li>Passion for the Landscape, Commercial Cleaning or Trades Industry </li> </ul>Where You’ll Work:<ul><li>Aspire is headquartered in Chesterfield, MO. Employees for this position can be remote. </li></ul>Be Human With Us:Being human isn’t about checking every box on a list. It’s about the experiences we have, people we meet, and the perspectives we share. So, if you have the skills but are hesitant to apply because of your background, apply anyway. We need amazing people like you to help us challenge the conventional and think differently about the problems that we’re solving. We’re in this together. Come be human, with us. What We Offer:When you join our team, you’re not just accepting a job. You’re making a career move. Here’s how we’ll support you in doing some of the most impactful work of your career:<ul> <li>Flextime, recognition, and support for autonomous work: Flexible time off with ample learning and development opportunities to continue growing your career. We offer a comprehensive onboarding program, leadership training for Titans at all levels, and other programs and events. Great work is rewarded through Bonusly, peer-nominated awards, and more. </li> <li>Holistic health and wellness benefits: Company-paid medical, dental, and vision (with 100% employer paid options and 90% coverage for dependents), FSA and HSA, 401k match, and telehealth options including memberships to Headspace, Galileo, One Medical, Ginger and more. </li> <li>Support for Titans at all stages of life: Parental leave and support, up to $20k in adoption reimbursement, on demand maternity support through Maven Maternity, free breast milk shipping through Maven Milk, pet insurance, legal advisory services, financial planning tools, and more.</li> </ul>At ServiceTitan, we celebrate individuality and uniqueness. We believe that the convergence of fresh perspectives and experiences from all walks of life is what makes our product and culture so great. We strongly encourage people from underrepresented groups to apply. We do not discriminate against employees based on race, color, religion, sex, national origin, gender identity or expression, age, disability, pregnancy (including childbirth, breastfeeding, or related medical condition), genetic information, protected military or veteran status, sexual orientation, or any other characteristic protected by applicable federal, state or local laws.ServiceTitan is committed to fair and equitable compensation for all of our employees. We thoughtfully consider a wide range of factors when determining individual compensation. The expected salary range for this role for candidates residing in the United States is between $72,000 USD - $103,000 USD + commissions. Compensation for candidates residing outside the United States will vary by location and the specific salary range will be discussed during the hiring process. Actual compensation for an individual may vary depending on skills, performance over time, qualifications, experience, and location. In addition to the base salary, the total compensation package also includes equity and a holistic suite of benefits.

Enterprise Account Executive (Aspire)

Ready to be a Titan? As a Customer Success Manager, Strategic Accounts, you’ll manage the long-term success of ServiceTitan’s largest customers, our strategic accounts (franchise systems and select multi-location enterprise customers). You’ll create partnerships with management contacts in strategic accounts and collaborate on projects and initiatives to drive ongoing success, product adoption, and evangelism with franchise owners and end users. The ideal candidate will be able to quickly learn new software, proactively manage accounts to meet internal and external goals, turn customers into partners, and be comfortable wearing many hats to meet changing customer and project needs. Responsibilities:<ul> <li>Develop strong working relationships with corporate contacts in strategic accounts.</li> <li>Coach and train on product best practices and workflows to corporate staff, franchise owners, and end users.</li> <li>Collaborate with customers and product managers to manage product enhancement requests.</li> <li>Act as a subject matter expert on custom product features for strategic accounts.</li> <li>Manage initiatives to increase product adoption, customer satisfaction and evangelism.</li> <li>Analyze user engagement data and identify actionable insight - KPIs will be reported on regularly.</li> <li>Gather intelligence on how customers are using our products and determine what features and services are the most/least valuable to their businesses.</li> <li>Build and present business reviews and provide recommendations to reinforce the value of ServiceTitan.</li> <li>Act as an escalation point on customer support tickets.</li> <li>Update account and contact records for strategic accounts to ensure accurate reporting.</li> <li>Identify areas for improvement in the customer experience, both in our product and processes.</li> <li>Onboard new customers to ServiceTitan - Customer Success Managers primarily own the long term relationship with customers, but may assist with new customer onboarding as needed.</li> </ul> Qualifications:<ul> <li>5+ years of relevant experience managing multiple accounts and/or projects with a proven track record of success.</li> <li>Be a self-starter that thrives in an entrepreneurial, fast-paced environment with the demonstrated capacity to lead, motivate and work well with others.</li> <li>Exceptional account management skills &amp; project management skills with strict attention to detail.</li> <li>Demonstrated ability in learning new software programs and identifying opportunities to use their full potential.</li> <li>A natural ability to think several steps ahead of the client and take proactive steps to address roadblocks, risks and issues.</li> <li>Be a problem-solver who has a demonstrated ability to overcome challenges and ambiguity with creative solutions.</li> <li>Team player with strong communication and organizational skills, and an ability to “roll with the punches”.</li> <li>&lt; 15% travel nationwide.</li> </ul>Be Human With Us:Being human isn’t about checking every box on a list. It’s about the experiences we have, people we meet, and the perspectives we share. So, if you have the skills but are hesitant to apply because of your background, apply anyway. We need amazing people like you to help us challenge the conventional and think differently about the problems that we’re solving. We’re in this together. Come be human, with us. What We Offer:When you join our team, you’re not just accepting a job. You’re making a career move. Here’s how we’ll support you in doing some of the most impactful work of your career:<ul> <li>Flextime, recognition, and support for autonomous work: Flexible time off with ample learning and development opportunities to continue growing your career. We offer a comprehensive onboarding program, leadership training for Titans at all levels, and other programs and events. Great work is rewarded through Bonusly, peer-nominated awards, and more. </li> <li>Holistic health and wellness benefits: Company-paid medical, dental, and vision (with 100% employer paid options and 90% coverage for dependents), FSA and HSA, 401k match, and telehealth options including memberships to Headspace, Galileo, One Medical, Ginger and more. </li> <li>Support for Titans at all stages of life: Parental leave and support, up to $20k in adoption reimbursement, on demand maternity support through Maven Maternity, free breast milk shipping through Maven Milk, pet insurance, legal advisory services, financial planning tools, and more.</li> </ul>At ServiceTitan, we celebrate individuality and uniqueness. We believe that the convergence of fresh perspectives and experiences from all walks of life is what makes our product and culture so great. We strongly encourage people from underrepresented groups to apply. We do not discriminate against employees based on race, color, religion, sex, national origin, gender identity or expression, age, disability, pregnancy (including childbirth, breastfeeding, or related medical condition), genetic information, protected military or veteran status, sexual orientation, or any other characteristic protected by applicable federal, state or local laws.ServiceTitan is committed to fair and equitable compensation for all of our employees. We thoughtfully consider a wide range of factors when determining individual compensation. The expected salary range for this role for candidates residing in the United States is between $86,000 USD - $124,000 USD. Compensation for candidates residing outside the United States will vary by location and the specific salary range will be discussed during the hiring process. Actual compensation for an individual may vary depending on skills, performance over time, qualifications, experience, and location. In addition to the base salary, the total compensation package also includes an annual bonus, equity and a holistic suite of benefits.

Customer Success Manager, Strategic

Ready to Be a Titan? As a Service Titan Pro Product Technical Specialist, you will be responsible for onboarding and training our newest clients, including telecom-related products. This involves managing timelines, coordinating key events across post-sale teams, and providing comprehensive training on our suite of services—such as telecom, online scheduling, fleet tracking, and marketing services—helping customers feel comfortable and confident with their Service Titan Pro Products. This role is ideal for an organized and detail-oriented professional passionate about technology, telecom, and teaching. What You’ll Do:<ul> <li>Product Expertise: Become an expert in all Service Titan Pro Products (Scheduling Pro, Dispatch Pro, Phones Pro, Contact Center Pro, Fleet Pro, Pricebook Pro, Marketing Pro, Sales Pro), including telecom products.</li> <li>Telecom Setup and Training: Guide clients through configuring and utilizing telecom tools, like Phones Pro and Contact Center Pro, focusing on areas like SIP configuration, VoIP setup, call routing, and integration with other Service Titan features.</li> <li>Customer Training: Conduct 1:1 or group training sessions daily to set expectations, collect necessary information, and educate clients on the full capabilities of our products, with a focus on telecom services.</li> <li>Ensure Successful Outcomes: Work closely with clients to understand their specific telecom needs and offer recommendations to optimize settings based on industry best practices.</li> <li>Project Management: Manage complex timelines involving multiple stakeholders and departments, keeping the client on track to launch within the agreed timeframe.</li> <li>Cross-Department Coordination: Collaborate with additional Pro Product teams on tasks such as data imports and other onboarding requirements.</li> <li>Client Communication: Engage with stakeholders at all business levels, setting clear expectations and delivering product insights to ensure understanding and confidence in telecom and other products.</li> <li>Troubleshooting: Provide technical support to resolve onboarding issues, particularly in telecom setup and configuration.</li> <li>Escalation and Expert Support: Serve as an escalation point for Pro Product Specialists on complex telecom issues and product usage questions.</li> <li>Product Feedback: Build strong relationships with Product Managers and share customer insights to guide product improvements.</li> <li>Technical Resource: Act as a technical resource for customers, especially in telecom functionality, bridging customer needs and Product Management. </li> </ul>What You’ll Bring:<ul> <li>Experience: Experience in Support, Implementation, or Account Management within an enterprise software or SaaS environment, with knowledge of telecom products or services preferred.</li> <li>Telecom Knowledge: Understanding of telecom technology, including VoIP, SIP configuration, call routing, and troubleshooting of telecom-specific issues.</li> <li>Communication Skills: Strong verbal and written communication skills, with the ability to convey technical information to diverse audiences.</li> <li>Training and Facilitation: Exceptional presentation skills for onboarding and training sessions, with an emphasis on telecom features and benefits.</li> <li>Problem-Solving: Ability to identify, troubleshoot, and resolve technical telecom-related issues efficiently.</li> <li>Self-Motivation and Organization: Proactive and highly organized, able to independently manage multiple schedules, tasks, and priorities.</li> <li>Relationship Building: Strong relationship management skills to build trust with clients and collaborate effectively across teams.</li> </ul> Why You’ll Love This Role: In this role, you’ll be at the forefront of supporting and empowering clients in telecom and other Service Titan Pro Products, ensuring they’re set up for success from day one. Join a team that values innovation, technical expertise, and client-centric solutions, helping customers make the most of Service Titan Pro’s robust capabilities.Be Human With Us:Being human isn’t about checking every box on a list. It’s about the experiences we have, people we meet, and the perspectives we share. So, if you have the skills but are hesitant to apply because of your background, apply anyway. We need amazing people like you to help us challenge the conventional and think differently about the problems that we’re solving. We’re in this together. Come be human, with us. What We Offer:When you join our team, you’re not just accepting a job. You’re making a career move. Here’s how we’ll support you in doing some of the most impactful work of your career:<ul> <li>Flextime, recognition, and support for autonomous work: Flexible time off with ample learning and development opportunities to continue growing your career. We offer a comprehensive onboarding program, leadership training for Titans at all levels, and other programs and events. Great work is rewarded through Bonusly, peer-nominated awards, and more. </li> <li>Holistic health and wellness benefits: Company-paid medical, dental, and vision (with 100% employer paid options and 90% coverage for dependents), FSA and HSA, 401k match, and telehealth options including memberships to Headspace, Galileo, One Medical, Ginger and more. </li> <li>Support for Titans at all stages of life: Parental leave and support, up to $20k in adoption reimbursement, on demand maternity support through Maven Maternity, free breast milk shipping through Maven Milk, pet insurance, legal advisory services, financial planning tools, and more.</li> </ul>At ServiceTitan, we celebrate individuality and uniqueness. We believe that the convergence of fresh perspectives and experiences from all walks of life is what makes our product and culture so great. We strongly encourage people from underrepresented groups to apply. We do not discriminate against employees based on race, color, religion, sex, national origin, gender identity or expression, age, disability, pregnancy (including childbirth, breastfeeding, or related medical condition), genetic information, protected military or veteran status, sexual orientation, or any other characteristic protected by applicable federal, state or local laws.ServiceTitan is committed to fair and equitable compensation for all of our employees. We thoughtfully consider a wide range of factors when determining individual compensation. The expected salary range for this role for candidates residing in the United States is between $59,000 USD - $86,000 USD. Compensation for candidates residing outside the United States will vary by location and the specific salary range will be discussed during the hiring process. Actual compensation for an individual may vary depending on skills, performance over time, qualifications, experience, and location. In addition to the base salary, the total compensation package also includes an annual bonus, equity and a holistic suite of benefits.

Pro Product Technical Specialist

Ready to Be a Titan? As a Service Titan Pro Product Technical Specialist (Telecom), you will be responsible for onboarding and training our newest clients, including telecom-related products. This involves managing timelines, coordinating key events across post-sale teams, and providing comprehensive training on our suite of services—such as telecom, online scheduling, fleet tracking, and marketing services—helping customers feel comfortable and confident with their Service Titan Pro Products. This role is ideal for an organized and detail-oriented professional passionate about technology, telecom, and teaching.What You’ll Do:<ul> <li>Product Expertise: Become an expert in all Service Titan Pro Products (Scheduling Pro, Dispatch Pro, Phones Pro, Contact Center Pro, Fleet Pro, Pricebook Pro, Marketing Pro, Sales Pro), including telecom products.</li> <li>Telecom Setup and Training: Guide clients through configuring and utilizing telecom tools, like Phones Pro and Contact Center Pro, focusing on areas like SIP configuration, VoIP setup, call routing, and integration with other Service Titan features.</li> <li>Customer Training: Conduct 1:1 or group training sessions daily to set expectations, collect necessary information, and educate clients on the full capabilities of our products, with a focus on telecom services.</li> <li>Ensure Successful Outcomes: Work closely with clients to understand their specific telecom needs and offer recommendations to optimize settings based on industry best practices.</li> <li>Project Management: Manage complex timelines involving multiple stakeholders and departments, keeping the client on track to launch within the agreed timeframe.</li> <li>Cross-Department Coordination: Collaborate with additional Pro Product teams on tasks such as data imports and other onboarding requirements.</li> <li>Client Communication: Engage with stakeholders at all business levels, setting clear expectations and delivering product insights to ensure understanding and confidence in telecom and other products.</li> <li>Troubleshooting: Provide technical support to resolve onboarding issues, particularly in telecom setup and configuration.</li> <li>Escalation and Expert Support: Serve as an escalation point for Pro Product Specialists on complex telecom issues and product usage questions.</li> <li>Product Feedback: Build strong relationships with Product Managers and share customer insights to guide product improvements.</li> <li>Technical Resource: Act as a technical resource for customers, especially in telecom functionality, bridging customer needs and Product Management.</li> </ul>What You’ll Bring:<ul> <li>Experience: Experience in Support, Implementation, or Account Management within an enterprise software or SaaS environment, with knowledge of telecom products or services preferred.</li> <li>Telecom Knowledge: Understanding of telecom technology, including VoIP, SIP configuration, call routing, and troubleshooting of telecom-specific issues.</li> <li>Communication Skills: Strong verbal and written communication skills, with the ability to convey technical information to diverse audiences.</li> <li>Training and Facilitation: Exceptional presentation skills for onboarding and training sessions, with an emphasis on telecom features and benefits.</li> <li>Problem-Solving: Ability to identify, troubleshoot, and resolve technical telecom-related issues efficiently.</li> <li>Self-Motivation and Organization: Proactive and highly organized, able to independently manage multiple schedules, tasks, and priorities.</li> <li>Relationship Building: Strong relationship management skills to build trust with clients and collaborate effectively across teams.</li> </ul>Why You’ll Love This Role: In this role, you’ll be at the forefront of supporting and empowering clients in telecom and other Service Titan Pro Products, ensuring they’re set up for success from day one. Join a team that values innovation, technical expertise, and client-centric solutions, helping customers make the most of Service Titan Pro’s robust capabilities.Be Human With Us:Being human isn’t about checking every box on a list. It’s about the experiences we have, people we meet, and the perspectives we share. So, if you have the skills but are hesitant to apply because of your background, apply anyway. We need amazing people like you to help us challenge the conventional and think differently about the problems that we’re solving. We’re in this together. Come be human, with us. What We Offer:When you join our team, you’re not just accepting a job. You’re making a career move. Here’s how we’ll support you in doing some of the most impactful work of your career:<ul> <li>Flextime, recognition, and support for autonomous work: Flexible time off with ample learning and development opportunities to continue growing your career. We offer a comprehensive onboarding program, leadership training for Titans at all levels, and other programs and events. Great work is rewarded through Bonusly, peer-nominated awards, and more. </li> <li>Holistic health and wellness benefits: Company-paid medical, dental, and vision (with 100% employer paid options and 90% coverage for dependents), FSA and HSA, 401k match, and telehealth options including memberships to Headspace, Galileo, One Medical, Ginger and more. </li> <li>Support for Titans at all stages of life: Parental leave and support, up to $20k in adoption reimbursement, on demand maternity support through Maven Maternity, free breast milk shipping through Maven Milk, pet insurance, legal advisory services, financial planning tools, and more.</li> </ul>At ServiceTitan, we celebrate individuality and uniqueness. We believe that the convergence of fresh perspectives and experiences from all walks of life is what makes our product and culture so great. We strongly encourage people from underrepresented groups to apply. We do not discriminate against employees based on race, color, religion, sex, national origin, gender identity or expression, age, disability, pregnancy (including childbirth, breastfeeding, or related medical condition), genetic information, protected military or veteran status, sexual orientation, or any other characteristic protected by applicable federal, state or local laws.ServiceTitan is committed to fair and equitable compensation for all of our employees. We thoughtfully consider a wide range of factors when determining individual compensation. The expected salary range for this role for candidates residing in the United States is between $59,000 USD - $86,000 USD. Compensation for candidates residing outside the United States will vary by location and the specific salary range will be discussed during the hiring process. Actual compensation for an individual may vary depending on skills, performance over time, qualifications, experience, and location. In addition to the base salary, the total compensation package also includes an annual bonus, equity and a holistic suite of benefits.

Pro Product Technical Specialist (Telecom)

Ready to be a Titan? As a Senior Software Engineer will be part of the engineering team at ServiceTitan to help improve our products and build new ones. This is an exciting role for an engineer to come in and lead the major feature development in the rapidly growing startup. We build for perfection, use the most modern tools on Microsoft .NET platform, have an amazing culture, and love to solve complex problems. If you share the same values, you might find yourself in a perfect company. What you'll do:<ul> <li>Architect, design, and implement user-facing features end-to-end.</li> <li>Work with product managers, designers, and engineers to prototype and implement product features.</li> <li>Communicate effectively with other engineers, product managers, customers, and partners.</li> <li>70% development / 30% working on requirements, mentorship, supervision.</li> </ul> What you'll bring:<ul><li>10-15+ years of industry experience.</li></ul> Expert-level knowledge of:<ul> <li>Microsoft .NET technology stack (C# / .NET, ASP.NET MVC, Web APIs) and SQL databases (Microsoft SQL Server or any other).</li> <li>HTML5 and JavaScript; experience such front-end frameworks as React and Knockout.js is a plus.</li> <li>Ability to empathize with our users and champion for their experience.</li> <li>Ability to use data-driven approach for product decisions. Experience with A/B testing is a plus.</li> <li>Strong communication and technical writing skills.</li> <li>Experience with Git, unit testing, debugging, profiling, Visual Studio, JIRA, and other tools that are typically used by developers on Microsoft technology stack.</li> <li>B.S., M.S. or PhD in Computer Science, Physics, Engineering or a related technical field.</li> </ul>Be Human With Us:Being human isn’t about checking every box on a list. It’s about the experiences we have, people we meet, and the perspectives we share. So, if you have the skills but are hesitant to apply because of your background, apply anyway. We need amazing people like you to help us challenge the conventional and think differently about the problems that we’re solving. We’re in this together. Come be human, with us. What We Offer:When you join our team, you’re not just accepting a job. You’re making a career move. Here’s how we’ll support you in doing some of the most impactful work of your career:<ul> <li>Flextime, recognition, and support for autonomous work: Flexible time off with ample learning and development opportunities to continue growing your career. We offer a comprehensive onboarding program, leadership training for Titans at all levels, and other programs and events. Great work is rewarded through Bonusly, peer-nominated awards, and more. </li> <li>Holistic health and wellness benefits: Company-paid medical, dental, and vision (with 100% employer paid options and 90% coverage for dependents), FSA and HSA, 401k match, and telehealth options including memberships to Headspace, Galileo, One Medical, Ginger and more. </li> <li>Support for Titans at all stages of life: Parental leave and support, up to $20k in adoption reimbursement, on demand maternity support through Maven Maternity, free breast milk shipping through Maven Milk, pet insurance, legal advisory services, financial planning tools, and more.</li> </ul>At ServiceTitan, we celebrate individuality and uniqueness. We believe that the convergence of fresh perspectives and experiences from all walks of life is what makes our product and culture so great. We strongly encourage people from underrepresented groups to apply. We do not discriminate against employees based on race, color, religion, sex, national origin, gender identity or expression, age, disability, pregnancy (including childbirth, breastfeeding, or related medical condition), genetic information, protected military or veteran status, sexual orientation, or any other characteristic protected by applicable federal, state or local laws.ServiceTitan is committed to fair and equitable compensation for all of our employees. We thoughtfully consider a wide range of factors when determining individual compensation. The expected salary range for this role for candidates residing in the United States is between $126,000 USD - $182,000 USD. Compensation for candidates residing outside the United States will vary by location and the specific salary range will be discussed during the hiring process. Actual compensation for an individual may vary depending on skills, performance over time, qualifications, experience, and location. In addition to the base salary, the total compensation package also includes an annual bonus, equity and a holistic suite of benefits.

Senior Software Engineer

What you'll do:<ul> <li>Manage the accounting for company payroll and provide key support to the team on payroll reconciliation.</li> <li>Partnering with the benefit team to ensure accounting related to employee benefits are recorded timely and accurately</li> <li>Worked closely with Sale Compensation team, manage the commission accrual and accounting for cost related to contracts with customer according to ASC 340</li> <li>Partner with FP&amp;A to the recording of the company corporate bonus expenses</li> <li>Managing the monthly accounting close process including the preparation and review of journal entries, balance sheet reconciliations, fluxes, and accruals,</li> <li>Serve as primary contact for external auditors and manage the process of providing them with required data for the quarterly reviews and annual audit.</li> <li>Developing and improving accounting processes and systems to drive efficiency and best practices.</li> <li>Participating in the development and review of monthly and quarterly financial reporting packages and analysis.</li> <li>Establishing, implementing and administering internal control policies, procedures and processes for accounting operations.</li> <li>Serve as the key business partner to both the SEC Reporting and FP&amp;A functions.</li> <li>Participate in accounting and system integrations in M&amp;A initiatives</li> </ul>What you'll need:<ul><li>Bachelor's Degree (BA/BS) in accounting from four-year college or university</li></ul><ul> <li>7+ years of accounting experience; CPA preferred</li> <li>Comprehensive understanding or financial accounting and reporting under GAAP and SEC requirements.</li> <li>Excellent knowledge of Sarbanes-Oxley requirements including the ability to assess, develop and implement internal controls.</li> <li>Ability to identify and analyze problems and provide solutions</li> <li>Ability to work independently and as a team player in a fast-paced environment</li> </ul><ul> <li>Excellent communication skills and displays strong work ethic and ownership of responsibilities</li> <li>Ability to work cooperatively and collaboratively with all levels of employees, management, and external agencies to maximize performance, creativity, problem-solving, and results</li> </ul>Be Human With Us:Being human isn’t about checking every box on a list. It’s about the experiences we have, people we meet, and the perspectives we share. So, if you have the skills but are hesitant to apply because of your background, apply anyway. We need amazing people like you to help us challenge the conventional and think differently about the problems that we’re solving. We’re in this together. Come be human, with us. What We Offer:When you join our team, you’re not just accepting a job. You’re making a career move. Here’s how we’ll support you in doing some of the most impactful work of your career:<ul> <li>Flextime, recognition, and support for autonomous work: Flexible time off with ample learning and development opportunities to continue growing your career. We offer a comprehensive onboarding program, leadership training for Titans at all levels, and other programs and events. Great work is rewarded through Bonusly, peer-nominated awards, and more. </li> <li>Holistic health and wellness benefits: Company-paid medical, dental, and vision (with 100% employer paid options and 90% coverage for dependents), FSA and HSA, 401k match, and telehealth options including memberships to Headspace, Galileo, One Medical, Ginger and more. </li> <li>Support for Titans at all stages of life: Parental leave and support, up to $20k in adoption reimbursement, on demand maternity support through Maven Maternity, free breast milk shipping through Maven Milk, pet insurance, legal advisory services, financial planning tools, and more.</li> </ul>At ServiceTitan, we celebrate individuality and uniqueness. We believe that the convergence of fresh perspectives and experiences from all walks of life is what makes our product and culture so great. We strongly encourage people from underrepresented groups to apply. We do not discriminate against employees based on race, color, religion, sex, national origin, gender identity or expression, age, disability, pregnancy (including childbirth, breastfeeding, or related medical condition), genetic information, protected military or veteran status, sexual orientation, or any other characteristic protected by applicable federal, state or local laws.ServiceTitan is committed to fair and equitable compensation for all of our employees. We thoughtfully consider a wide range of factors when determining individual compensation. The expected salary range for this role for candidates residing in the United States is between $105,000 USD - $150,000 USD. Compensation for candidates residing outside the United States will vary by location and the specific salary range will be discussed during the hiring process. Actual compensation for an individual may vary depending on skills, performance over time, qualifications, experience, and location. In addition to the base salary, the total compensation package also includes an annual bonus, equity and a holistic suite of benefits.

Corporate Accounting Manager

Ready to be a Titan?ServiceTitan strives to be the best place our Titans have ever worked, so they can do the best work they’ve ever done. The Experience Design (XD) team is central to this mission. We solve real world problems in the home services industry. We are passionate about bringing innovative and delightful solutions to traditional problems and workflows. Our ambitious team of product designers works closely with product managers, engineers, product marketers and with thousands of our users to help make their lives easier through technology. We embrace agile development and design thinking to ship dozens of new features every month. We measure our success based on our customer’s success. We strive for real impact.We are looking for an exceptional Senior Design Technologist that enjoys solving complex problems with data-informed solutions. This person will be a core member of our mature and growing design system team, and help create a best-in-class Enterprise SaaS product with desktop, tablet and mobile touchpoints.Reporting to the Group Manager, Design Systems, the Senior Design Technologist possesses a balanced toolkit of research, interaction design, front-end development, and prototyping capabilities. As a Senior Design Technologist, you push the boundaries of user interface, experience design, design systems thinking, and prototyping at ServiceTitan. You drive design decisions across a team and turn them into a reality in a browser. You’re also adept at being excellent collaborative partners with our friends in Product, Engineering and QA. This is an opportunity to join one of LA’s fastest growing companies and have your thumbprint on the product that is actively disrupting the Home Services industry.What You’ll Do<ul> <li>Collaborate and solution closely with designers, developers, stakeholders, and product managers to ship an extraordinary end-to-end user experience toolkit</li> <li>Be a core contributor to our design system through visual explorations, contributing code, documentation, and feedback</li> <li>Participate in user research and usability studies</li> <li>Prototype flows, concepts, and interactions</li> <li>Champion the tenets of good product design and leverage partnerships with others to build awareness throughout the organization</li> <li>Mentor product designers on using the system, and help them build consistent mental models for users</li> <li>Mentor Design System teammates, ideating on solutions and providing feedback to help strengthen the team</li> <li>Interact with users to develop a solid understanding of their workflows, environments, use cases and pain-points</li> <li>Work closely with product designers and developers to maintain consistency and ensuring system standards are met across the Product</li> <li>Be an advocate for Adaptive Design, mentoring designers on best practices across multiple platforms and devices</li> <li>Maintain a multi-platform Design System in design tools such as Figma, and in code tools such as VS Code, Git, and Storybook</li> </ul>What You’ll Need<ul> <li>Experience designing modern SaaS/Enterprise products across multiple platforms</li> <li>A strong design portfolio that shows off your process, reasoning and outcomes</li> <li>A deep understanding of systems thinking; you see how all the parts fit together and how small changes propagate throughout the system</li> <li>Strong knowledge of Accessibility best practices across both Design and Engineering</li> <li>You love collaborating but are also able to take ownership of entire projects</li> <li>You are an effective communicator, while keeping the goal of consistent and great UX top of mind</li> <li>Excellent ability to develop and sustain relationships across teams and functions</li> <li>Aptitude for providing design feedback and a genuine desire to help less experienced designers improve their skill sets</li> <li>Experience documenting UX standards, creating assets and guidance that are consistent with current consumer needs</li> <li>You thrive in a highly iterative process that involves listening, adapting, moving fast, talking with users, incorporating feedback, and constantly collaborating</li> <li>A deep understanding of HTML &amp; CSS and thorough knowledge of a JS framework, like React</li> <li>Proficiency in common design tools such as Figma</li> <li>Experience contributing to Design Systems within an organization or as part of an open-source project</li> <li>Several years of experience working at a large-scale company, preferably Enterprise/B2B</li> </ul>Bonus<ul> <li>Interest or experience collaborating on custom plugins in design tools, such as Figma</li> <li>Background creating experiences that utilize AI holistically</li> </ul>Be Human With Us:Being human isn’t about checking every box on a list. It’s about the experiences we have, people we meet, and the perspectives we share. So, if you have the skills but are hesitant to apply because of your background, apply anyway. We need amazing people like you to help us challenge the conventional and think differently about the problems that we’re solving. We’re in this together. Come be human, with us. What We Offer:When you join our team, you’re not just accepting a job. You’re making a career move. Here’s how we’ll support you in doing some of the most impactful work of your career:<ul> <li>Flextime, recognition, and support for autonomous work: Flexible time off with ample learning and development opportunities to continue growing your career. We offer a comprehensive onboarding program, leadership training for Titans at all levels, and other programs and events. Great work is rewarded through Bonusly, peer-nominated awards, and more. </li> <li>Holistic health and wellness benefits: Company-paid medical, dental, and vision (with 100% employer paid options and 90% coverage for dependents), FSA and HSA, 401k match, and telehealth options including memberships to Headspace, Galileo, One Medical, Ginger and more. </li> <li>Support for Titans at all stages of life: Parental leave and support, up to $20k in adoption reimbursement, on demand maternity support through Maven Maternity, free breast milk shipping through Maven Milk, pet insurance, legal advisory services, financial planning tools, and more.</li> </ul>At ServiceTitan, we celebrate individuality and uniqueness. We believe that the convergence of fresh perspectives and experiences from all walks of life is what makes our product and culture so great. We strongly encourage people from underrepresented groups to apply. We do not discriminate against employees based on race, color, religion, sex, national origin, gender identity or expression, age, disability, pregnancy (including childbirth, breastfeeding, or related medical condition), genetic information, protected military or veteran status, sexual orientation, or any other characteristic protected by applicable federal, state or local laws.ServiceTitan is committed to fair and equitable compensation for all of our employees. We thoughtfully consider a wide range of factors when determining individual compensation. The expected salary range for this role for candidates residing in the United States is between $115,000 USD - $165,000 USD. Compensation for candidates residing outside the United States will vary by location and the specific salary range will be discussed during the hiring process. Actual compensation for an individual may vary depending on skills, performance over time, qualifications, experience, and location. In addition to the base salary, the total compensation package also includes an annual bonus, equity and a holistic suite of benefits.

Senior Design Technologist

What you’ll do<ul> <li>Improve our automation coverage by working closely with Engineers, Product Managers, and Designers on test planning and building automated test cases.</li> <li>Work closely with developers to understand the product architecture while identifying, designing, or enhancing existing test automation plans</li> <li>Assist in designing test strategies, employing test tools and implementing test cases to ensure comprehensive test coverage</li> <li>Maintain and run automation scripts for new functionality and regression testing</li> <li>Maintain and extend our test frameworks and test tools as needed</li> <li>Participate in defect reporting, tracking, resolution and closure</li> <li>Multitask between triaging issues, authoring test plans and automated tests, reviewing coverage and handling intake from existing and emergent feature development pipelines</li> <li>Must be self-motivated and know when to seek guidance and be able to handle periods of uncertainty and ambiguity; detail-orientation is a must</li> </ul>What you’ll bring:<ul> <li>3+ years hands-on software quality assurance testing experience, preferably with web and mobile applications in the software development industry</li> <li>Experience developing automated UI and API tests</li> <li>Experience with Web testing elements such as HTML, CSS, XPath, etc</li> <li>Foundational knowledge of Object Oriented Programming concepts</li> <li>Some basic knowledge of C# or Javascript</li> <li>Experience with code deployments and version control systems (Git)</li> <li>Experience with creating automation using Cypress.io framework</li> <li>Experience with Continuous Integration and familiarity with Continuous Deployment tools (TeamCity, Jenkins, CircleCI, etc)</li> <li>Experience debugging and fixing automated tests</li> </ul>Be Human With Us:Being human isn’t about checking every box on a list. It’s about the experiences we have, people we meet, and the perspectives we share. So, if you have the skills but are hesitant to apply because of your background, apply anyway. We need amazing people like you to help us challenge the conventional and think differently about the problems that we’re solving. We’re in this together. Come be human, with us. What We Offer:When you join our team, you’re not just accepting a job. You’re making a career move. Here’s how we’ll support you in doing some of the most impactful work of your career:<ul> <li>Flextime, recognition, and support for autonomous work: Flexible time off with ample learning and development opportunities to continue growing your career. We offer a comprehensive onboarding program, leadership training for Titans at all levels, and other programs and events. Great work is rewarded through Bonusly, peer-nominated awards, and more. </li> <li>Holistic health and wellness benefits: Company-paid medical, dental, and vision (with 100% employer paid options and 90% coverage for dependents), FSA and HSA, 401k match, and telehealth options including memberships to Headspace, Galileo, One Medical, Ginger and more. </li> <li>Support for Titans at all stages of life: Parental leave and support, up to $20k in adoption reimbursement, on demand maternity support through Maven Maternity, free breast milk shipping through Maven Milk, pet insurance, legal advisory services, financial planning tools, and more.</li> </ul>At ServiceTitan, we celebrate individuality and uniqueness. We believe that the convergence of fresh perspectives and experiences from all walks of life is what makes our product and culture so great. We strongly encourage people from underrepresented groups to apply. We do not discriminate against employees based on race, color, religion, sex, national origin, gender identity or expression, age, disability, pregnancy (including childbirth, breastfeeding, or related medical condition), genetic information, protected military or veteran status, sexual orientation, or any other characteristic protected by applicable federal, state or local laws.ServiceTitan is committed to fair and equitable compensation for all of our employees. We thoughtfully consider a wide range of factors when determining individual compensation. The expected salary range for this role for candidates residing in the United States is between $95,000 USD - $137,000 USD. Compensation for candidates residing outside the United States will vary by location and the specific salary range will be discussed during the hiring process. Actual compensation for an individual may vary depending on skills, performance over time, qualifications, experience, and location. In addition to the base salary, the total compensation package also includes an annual bonus, equity and a holistic suite of benefits.

Senior Quality Automation Engineer

Ready to be a Titan? The Account Executive, Fintech is a strategic role at ServiceTitan. A deep understanding of the payments industry is necessary in order to work with ServiceTitan customers to explain the functionality and benefits of utilizing ServiceTitan's payments platform. Fintech also includes multiple financing integrations offered in ServiceTitan which would require some basic knowledge with financing industry terms along with its benefits What You'll Do: <ul> <li>Own, manage, and drive the full sales process from first contact through close</li> <li>Perform product demonstrations to interested customers using screen share and videoconferencing technology</li> <li>Build honest relationships and genuine rapport with potential customers</li> <li>Generate and maintain expert knowledge of the ST Product, the home services industry, competition, market happenings and trends</li> <li>Help potential customers discover unmet needs and how we can deliver extraordinary value</li> <li>Build a strong, vertical-focused sales pipeline with or without inbound leads</li> <li>Suggest and/or create sales materials that will help close business</li> <li>Maintain a complete, accurate, up-to-date sales pipeline, forecast, and activity log</li> </ul>What You'll Bring:<ul> <li>An honest and genuine approach to helping potential customers</li> <li>Proven, successful sales experience in a B2B SaaS environment</li> <li>Track record of meeting and exceeding your sales quota (we'll ask for proof)</li> <li>Ability to handle objections and demonstrate value</li> <li>Ability to articulate product value proposition with any level of detail or brevity</li> <li>Highly intelligent, passionate, ambitious, and a team player</li> <li>Strong interpersonal skills and friendly professional demeanor on the phone</li> <li>A tenacious work ethic with the desire to be a top performer</li> <li>A willingness to perform Outbound in addition to Inbound Sales</li> <li>The ability to close business and create urgency with prospects while maintaining rapport and keeping the potential clients best interest in mind</li> </ul>Be Human With Us:Being human isn’t about checking every box on a list. It’s about the experiences we have, people we meet, and the perspectives we share. So, if you have the skills but are hesitant to apply because of your background, apply anyway. We need amazing people like you to help us challenge the conventional and think differently about the problems that we’re solving. We’re in this together. Come be human, with us. What We Offer:When you join our team, you’re not just accepting a job. You’re making a career move. Here’s how we’ll support you in doing some of the most impactful work of your career:<ul> <li>Flextime, recognition, and support for autonomous work: Flexible time off with ample learning and development opportunities to continue growing your career. We offer a comprehensive onboarding program, leadership training for Titans at all levels, and other programs and events. Great work is rewarded through Bonusly, peer-nominated awards, and more. </li> <li>Holistic health and wellness benefits: Company-paid medical, dental, and vision (with 100% employer paid options and 90% coverage for dependents), FSA and HSA, 401k match, and telehealth options including memberships to Headspace, Galileo, One Medical, Ginger and more. </li> <li>Support for Titans at all stages of life: Parental leave and support, up to $20k in adoption reimbursement, on demand maternity support through Maven Maternity, free breast milk shipping through Maven Milk, pet insurance, legal advisory services, financial planning tools, and more.</li> </ul>At ServiceTitan, we celebrate individuality and uniqueness. We believe that the convergence of fresh perspectives and experiences from all walks of life is what makes our product and culture so great. We strongly encourage people from underrepresented groups to apply. We do not discriminate against employees based on race, color, religion, sex, national origin, gender identity or expression, age, disability, pregnancy (including childbirth, breastfeeding, or related medical condition), genetic information, protected military or veteran status, sexual orientation, or any other characteristic protected by applicable federal, state or local laws.ServiceTitan is committed to fair and equitable compensation for all of our employees. We thoughtfully consider a wide range of factors when determining individual compensation. The expected salary range for this role for candidates residing in the United States is between $82,700 USD - $94,300 USD + commissions. Compensation for candidates residing outside the United States will vary by location and the specific salary range will be discussed during the hiring process. Actual compensation for an individual may vary depending on skills, performance over time, qualifications, experience, and location. In addition to the base salary, the total compensation package also includes equity and a holistic suite of benefits.

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