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R1 is the leading provider of technology-driven solutions that transform the patient experience and financial performance of hospitals, health systems and medical groups. We are the one company that combines the deep expertise of a global workforce of revenue cycle professionals with the industry’s most advanced technology platform, encompassing sophisticated analytics, AI, intelligent automation, and workflow orchestration. We are seeking a seasoned and visionary leader with extensive experience in Agile methodologies and a proven track record of building processes, driving organizational change, and managing multiple projects concurrently. As the Lead Project Manager of Business Intelligence Enablement at R1 RCM, you will oversee and guide a high-performing team, ensuring alignment between stakeholders and developers while driving strategic initiatives that create scale and measurable value. This role requires exceptional leadership, process development expertise, and the ability to foster collaboration across departments. Here’s what you will experience working as a ​​Lead Project Manager – BI Enablement​: Strategic Leadership: <ul><li>Define and execute the strategic vision for the Business Intelligence Enablement team, aligning with organizational goals. </li></ul><ul><li>Lead the development and implementation of scalable processes to enhance team efficiency and project delivery. </li></ul><ul><li>Serve as a key influencer in driving business behavior change through data-driven insights and project outcomes. </li></ul> Agile Expertise and Process Development: <ul><li>Champion Agile methodologies across the department, ensuring best practices are followed to maximize team productivity. </li></ul><ul><li>Build and refine processes that enable seamless collaboration between stakeholders, developers, and cross-functional teams. </li></ul><ul><li>Continuously assess and improve workflows to adapt to evolving business needs. </li></ul><ul><li>Oversee the successful execution of multiple concurrent projects, ensuring they are delivered on time and within scope. </li></ul><ul><li>Provide guidance and mentorship to project managers, ensuring alignment with project goals and organizational priorities. </li></ul><ul><li>Monitor project portfolios, identify risks, and implement mitigation strategies to ensure smooth delivery. </li></ul> Cross-functional Collaboration: <ul><li>Act as the primary liaison between business stakeholders and development teams, fostering open communication and collaboration. </li></ul><ul><li>Partner with other departments to ensure development work integrates seamlessly with broader organizational initiatives. </li></ul><ul><li>Build and maintain strong relationships with stakeholders to ensure alignment and satisfaction. </li></ul> Team Development and Leadership: <ul><li>Lead, mentor, and inspire a team of project managers and other professionals, fostering a culture of excellence and innovation. </li></ul><ul><li>Provide performance feedback, identify development opportunities, and support career growth for team members. </li></ul><ul><li>Promote a collaborative and inclusive working environment that encourages creativity and accountability. </li></ul> Value Creation and Impact: <ul><li>Drive initiatives that deliver measurable business value and align with the goals of the Business Intelligence department. </li></ul><ul><li>Ensure projects are not only completed successfully but also contribute to the broader strategic objectives of R1 RCM. </li></ul><ul><li>Leverage data and insights to influence decision-making and business strategies. </li></ul>Required Skills: <ul><li> Ideally 7+ years of experience in project and portfolio management, with years in a leadership role. </li></ul><ul><li> Extensive experience with Agile methodologies and process development. </li></ul><ul><li> Proven ability to manage and deliver multiple complex projects concurrently. </li></ul><ul><li> Strong understanding of DevOps practices and their integration into project workflows. </li></ul><ul><li> Exceptional organizational, communication, and leadership skills. </li></ul><ul><li> Proficiency in project management tools and software. </li></ul><ul><li> Demonstrated ability to build and lead high-performing teams in a dynamic environment. </li></ul><ul><li> A track record of driving business behavior change and delivering strategic value through effective project management. </li></ul>For this US-based position, the base pay range is $84,456.00 - $139,823.91 per year . Individual pay is determined by role, level, location, job-related skills, experience, and relevant education or training.This job is eligible to participate in our annual bonus plan at a target of 10.00%The healthcare system is always evolving — and it’s up to us to use our shared expertise to find new solutions that can keep up. On our growing team you’ll find the opportunity to constantly learn, collaborate across groups and explore new paths for your career. Our associates are given the chance to contribute, think boldly and create meaningful work that makes a difference in the communities we serve around the world. We go beyond expectations in everything we do. Not only does that drive customer success and improve patient care, but that same enthusiasm is applied to giving back to the community and taking care of our team — including offering a <a href="http://go.r1rcm.com/benefits" target="_blank">competitive benefits package.</a>R1 RCM Inc. (“the Company”) is dedicated to the fundamentals of equal employment opportunity. The Company’s employment practices , including those regarding recruitment, hiring, assignment, promotion, compensation, benefits, training, discipline, and termination shall not be based on any person’s age, color, national origin, citizenship status, physical or mental disability, medical condition, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status or any other characteristic protected by federal, state or local law. Furthermore, the Company is dedicated to providing a workplace free from harassment based on any of the foregoing protected categories.If you have a disability and require a reasonable accommodation to complete any part of the job application process, please contact us at 312-496-7709 for assistance.CA PRIVACY NOTICE: California resident job applicants can learn more about their privacy rights <a href="https://f.hubspotusercontent20.net/hubfs/4941928/California%20Consent%20Notice.pdf" target="_blank">California Consent </a>To learn more, visit: <a href="https://R1RCM.com" target="_blank">R1RCM.com</a>Visit us on <a href="https://www.facebook.com/R1RCM" target="_blank">Facebook</a>

R1 RCM

​​Lead Project Manager - BI Enablement​

R1 is the leading provider of technology-driven solutions that transform the patient experience and financial performance of hospitals, health systems and medical groups. We are the one company that combines the deep expertise of a global workforce of revenue cycle professionals with the industry’s most advanced technology platform, encompassing sophisticated analytics, AI, intelligent automation, and workflow orchestration. As our Denials &amp; AR Analyst I, you will help R1 clients by analyzing claims information so that they can resolve complex accounts. Every day, you will conduct root cause analysis to craft appeal letters to resolve any insurance company medical denials. To thrive in this role, you must excel in a metrics-driven environment and have strong critical thinking and problem-solving capabilities.Prior Denials or AR experience in Hospital or Physician claims and experience working in a production-based environment is required. We will teach you our industry-leading technology and a variety of skill sets to help you excel in your new position. You will also need experience in writing appeal letters to insurance companies.Here’s what you will experience working as a Denials &amp; AR Analyst I:<ul> <li>You will be investigating and analyzing claims to identify denial reasons and create appeal letters to resolve any issues. You can expect to contact payers to learn the status of previously resubmitted claims, written appeals, or updates on incoming claims payments.</li> <li>Utilizing strong attention to detail, you will calculate expected claim reimbursement and notate accounts with updates received via email/phone from commercial or government payers.</li> <li>You can expect a team you can rely on, including a mentor that cares about your progress toward your career goals.</li> </ul>Required Skills:<ul><li>High School Diploma or GED</li></ul>For this US-based position, the base pay range is $15.45 - $24.29 per hour . Individual pay is determined by role, level, location, job-related skills, experience, and relevant education or training.The healthcare system is always evolving — and it’s up to us to use our shared expertise to find new solutions that can keep up. On our growing team you’ll find the opportunity to constantly learn, collaborate across groups and explore new paths for your career. Our associates are given the chance to contribute, think boldly and create meaningful work that makes a difference in the communities we serve around the world. We go beyond expectations in everything we do. Not only does that drive customer success and improve patient care, but that same enthusiasm is applied to giving back to the community and taking care of our team — including offering a <a href="http://go.r1rcm.com/benefits" target="_blank">competitive benefits package.</a>R1 RCM Inc. (“the Company”) is dedicated to the fundamentals of equal employment opportunity. The Company’s employment practices , including those regarding recruitment, hiring, assignment, promotion, compensation, benefits, training, discipline, and termination shall not be based on any person’s age, color, national origin, citizenship status, physical or mental disability, medical condition, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status or any other characteristic protected by federal, state or local law. Furthermore, the Company is dedicated to providing a workplace free from harassment based on any of the foregoing protected categories.If you have a disability and require a reasonable accommodation to complete any part of the job application process, please contact us at 312-496-7709 for assistance.CA PRIVACY NOTICE: California resident job applicants can learn more about their privacy rights <a href="https://f.hubspotusercontent20.net/hubfs/4941928/California%20Consent%20Notice.pdf" target="_blank">California Consent </a>To learn more, visit: <a href="https://R1RCM.com" target="_blank">R1RCM.com</a>Visit us on <a href="https://www.facebook.com/R1RCM" target="_blank">Facebook</a>

Denials & AR Analyst I

R1 is the leading provider of technology-driven solutions that transform the patient experience and financial performance of hospitals, health systems and medical groups. We are the one company that combines the deep expertise of a global workforce of revenue cycle professionals with the industry’s most advanced technology platform, encompassing sophisticated analytics, AI, intelligent automation, and workflow orchestration. R1RCM is seeking a Product Marketing Director to be the driving force behind AI-centric, client-focused, and new business initiatives. This position provides a unique opportunity to harness AI in strategic endeavors, particularly with our exclusive partnership with Palantir, a leader in AI-native platforms. The Product Marketing Director will play a crucial role in aligning strategy with actionable tactics that bolster our competitive edge and transform market gaps into compelling narratives that resonate with our diverse buyer personas.As a key member of the product marketing team, the Product Marketing Director will ensure consistent messaging and strategic alignment across all business lines, with a strong focus on AI capabilities and innovations. The role demands a flexible mindset, ready to pivot according to business needs, whether working within a specific business line or across product marketing efforts.Here’s what you will experience as the Product Marketing Director:<ul> <li> Messaging and positioning: serve as a great storyteller, owning and evolving how our AI capabilities are described – balancing technical accuracy with market-ready storytelling. Must work with each product marketer to ensure consistent and accurate description/story for each business line and product and distilling complex ideas and capabilities into clear, differentiated, and compelling messages in the form of sales presentations, case studies, sales enablement, and other internal and external efforts</li> <li> Cust-facing/Growth team enablement: continuous update on AI progress across all business lines, building content and training that demystify AI and enable teams to speak about our AI capabilities confidently and accurately</li> <li> Market intelligence: Be an expert on the AI competitive landscape and contribute to competitive intel program, including win/loss analysis, competitor insights, battlecard enablement, etc. and integrating findings into GTM approach. Includes bi-weekly Joe/board update and report out to R37, helping guide areas of differentiation that are important</li> <li> Cross-functional orchestration: act as connective tissue across multiple stakeholders, helping to translate and execute strategic priorities, thought leadership, RFP responses, etc.</li> <li> AI use-case tracking: need for all business lines and working/coordinating with AI governance committee on before, during and after AI deployment</li> <li> GTM launches: serve as the central point of accountability ensuring that product launches are well-coordinated, impactful and aligned to business goals (i.e., PHY launch). Includes but not limited to identification and coordination of all launch activities and activating product value to customers and internal teams alike.</li> <li> Drive strategic initiatives: lead high-impact, cross-functional initiatives that support growth priorities and extend beyond day-to-day GTM work (customer product marketing, KLAS, Epic).</li> <li> Proactive client communication and delight: develop materials and communication strategies to address client inquiries about AI capabilities and activate efforts to delight clients with R1 innovations</li> <li> Client storytelling and case studies: Develop and articulate compelling AI and client stories and case studies, ensuring these narratives effectively highlight our value proposition and resonate with target audiences.</li> </ul>Required Qualifications:<ul> <li>8+ years of product marketing experience with at least 3 years of experience in revenue cycle – preference in healthcare consulting or AI experience.</li> <li> AI expertise: deep curiosity and experience about AI, translating complex ideas and messaging for multiple audiences</li> <li> Versatile problem solver: strategic thinker who can navigate ambiguity and bring structure</li> <li> Flexible, growth mindset: ability to evolve and meet the needs of the business</li> <li>Demonstrated work history in-market that showcases excellence at both high-level product marketing and GTM strategy &amp; execution as well as influence of others to achieve a common goal.</li> <li>Excellent cross-functional collaboration and communication skills, org savvy, with demonstrated experience collaborating working from executives to operators.</li> <li>Must be a strong public speaker, comfortable in front of large, senior groups, and a solid writer.</li> <li>Proficient in productivity applications such as OpenAI and Microsoft Office.</li> <li>Comfortable using collaboration and CRM tools such as Salesforce.</li> <li>Exceptional ROI-tracking skills, able to prove what is –or isn’t—working.</li> </ul>For this US-based position, the base pay range is $112,151.00 - $167,640.70 per year . Individual pay is determined by role, level, location, job-related skills, experience, and relevant education or training.This job is eligible to participate in our annual bonus plan at a target of 20.00%The healthcare system is always evolving — and it’s up to us to use our shared expertise to find new solutions that can keep up. On our growing team you’ll find the opportunity to constantly learn, collaborate across groups and explore new paths for your career. Our associates are given the chance to contribute, think boldly and create meaningful work that makes a difference in the communities we serve around the world. We go beyond expectations in everything we do. Not only does that drive customer success and improve patient care, but that same enthusiasm is applied to giving back to the community and taking care of our team — including offering a <a href="http://go.r1rcm.com/benefits" target="_blank">competitive benefits package.</a>R1 RCM Inc. (“the Company”) is dedicated to the fundamentals of equal employment opportunity. The Company’s employment practices , including those regarding recruitment, hiring, assignment, promotion, compensation, benefits, training, discipline, and termination shall not be based on any person’s age, color, national origin, citizenship status, physical or mental disability, medical condition, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status or any other characteristic protected by federal, state or local law. Furthermore, the Company is dedicated to providing a workplace free from harassment based on any of the foregoing protected categories.If you have a disability and require a reasonable accommodation to complete any part of the job application process, please contact us at 312-496-7709 for assistance.CA PRIVACY NOTICE: California resident job applicants can learn more about their privacy rights <a href="https://f.hubspotusercontent20.net/hubfs/4941928/California%20Consent%20Notice.pdf" target="_blank">California Consent </a>To learn more, visit: <a href="https://R1RCM.com" target="_blank">R1RCM.com</a>Visit us on <a href="https://www.facebook.com/R1RCM" target="_blank">Facebook</a>#LI-MB01

Product Marketing Director

R1 is the leading provider of technology-driven solutions that transform the patient experience and financial performance of hospitals, health systems and medical groups. We are the one company that combines the deep expertise of a global workforce of revenue cycle professionals with the industry’s most advanced technology platform, encompassing sophisticated analytics, AI, intelligent automation, and workflow orchestration. As our Customer Partner Manager, you will help the Service Delivery department play a pivotal role in building and maintaining strong relationships with our clients, ensuring their satisfaction and success with our products and services. Every day you will serve as the primary point of contact for customers, addressing their needs, resolving issues, and collaborating with internal teams to deliver exceptional service. Here’s what you will experience working as a Customer Partner Manager:<ul> <li>Proactively identify projects that will improve operational performance metrics.</li> <li>Partner with Service Delivery to deliver to client executives highlighting pertinent updates related to client needs</li> <li>Proactively communicate metric performance and detailed drivers/risks/barriers behind data to help propel the creation of action plans.</li> <li>Influence the relationship management of key client counterparts, including continued communication of revenue cycle performance.</li> <li>Support internal efforts to improve KLAS and NPS scores and other related activities.</li> </ul>Required Qualifications: <ul> <li>5+ years of experience in Operational Excellence.</li> <li>5+ years of experience working in business intelligence tools; Power BI, Tableau, Excel, and/or related tools.</li> <li>3+ years of experience in Revenue Cycle.</li> <li>2+ years of Management experience.</li> <li>Proficient in PowerPoint and strong presentation skills and experience.</li> <li>This position is remote BUT the individual will be required to travel 25% or more to Chicago, metro area.</li> </ul>For this US-based position, the base pay range is $69,556.00 - $114,234.05 per year . Individual pay is determined by role, level, location, job-related skills, experience, and relevant education or training.This job is eligible to participate in our annual bonus plan at a target of 10.00%The healthcare system is always evolving — and it’s up to us to use our shared expertise to find new solutions that can keep up. On our growing team you’ll find the opportunity to constantly learn, collaborate across groups and explore new paths for your career. Our associates are given the chance to contribute, think boldly and create meaningful work that makes a difference in the communities we serve around the world. We go beyond expectations in everything we do. Not only does that drive customer success and improve patient care, but that same enthusiasm is applied to giving back to the community and taking care of our team — including offering a <a href="http://go.r1rcm.com/benefits" target="_blank">competitive benefits package.</a>R1 RCM Inc. (“the Company”) is dedicated to the fundamentals of equal employment opportunity. The Company’s employment practices , including those regarding recruitment, hiring, assignment, promotion, compensation, benefits, training, discipline, and termination shall not be based on any person’s age, color, national origin, citizenship status, physical or mental disability, medical condition, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status or any other characteristic protected by federal, state or local law. Furthermore, the Company is dedicated to providing a workplace free from harassment based on any of the foregoing protected categories.If you have a disability and require a reasonable accommodation to complete any part of the job application process, please contact us at 312-496-7709 for assistance.CA PRIVACY NOTICE: California resident job applicants can learn more about their privacy rights <a href="https://f.hubspotusercontent20.net/hubfs/4941928/California%20Consent%20Notice.pdf" target="_blank">California Consent </a>To learn more, visit: <a href="https://R1RCM.com" target="_blank">R1RCM.com</a>Visit us on <a href="https://www.facebook.com/R1RCM" target="_blank">Facebook</a>

Manager, Customer Partner

R1 is the leading provider of technology-driven solutions that transform the patient experience and financial performance of hospitals, health systems and medical groups. We are the one company that combines the deep expertise of a global workforce of revenue cycle professionals with the industry’s most advanced technology platform, encompassing sophisticated analytics, AI, intelligent automation, and workflow orchestration.As an R1 Financial Counseling Associate, you will be responsible for counseling uninsured and under-insured patients to attempt to obtain a paying funding source for their medical service(s). You will be expected to accurately and compassionately explain financial options and obligations during financial counseling sessions held directly with patients. In this role, a successful candidate must display excellent customer service, commitment to assisting patients, and attention to detail. The Financial Counselor will be responsible for counseling patients or parties responsible for payment. The Patient Financial Counselor will educate patients on their responsibilities and potential options. The PFC is responsible for accurately and compassionately explaining to the patient their financial obligations during the financial counseling session. In addition, the counselor must obtain any necessary pre-certifications or authorizations and assist with any financing or third-party applications. In this role, the successful candidate must display a strong sense of patient care and attention to detail.Responsibilities: Explain financial responsibilities for services received, payment options and collection procedures to patients or parties responsible for payment. Counsel patients regarding insurance benefits and recommend alternative sources of payment and financial assistance when appropriate. Contact insurance carriers or other sources and act as an advocate for the patient. Initiate process for collecting prepays due and perform follow up activity to insure maximum collection is achieved. Identify hospital, public and private financial assistance programs for patients unable to meet their financial obligations. Work with Case Management, Clinical Staff, Medicaid Vendor, and Family Independence Agency to assist patients and families in completing assistance program applications and determine eligibility and coverage. Notify manager, physician and servicing department of possible delay of service for any elective, urgent admissions, procedures and scheduled diagnostic testing which have not been approved prior to the date of service. Maintain accurate documentation of pre-processing information. Provide assistance to uninsured patients and families in completing and filing Medicaid or assistance program applications with the appropriate agency. Perform all other duties and projects as assigned. Required Qualifications: High school diploma is required At least one year of call center experience Attention to detail Strong customer service experience Ability to multi-task and navigate between multiple systems simultaneously Ability to handle a large volume of incoming calls Desired Qualifications: Previous experience as a financial counselor with background in medical terminology preferred Understanding of State and Federal assistanceFor this US-based position, the base pay range is $14.76 - $22.48 per hour . Individual pay is determined by role, level, location, job-related skills, experience, and relevant education or training.The healthcare system is always evolving — and it’s up to us to use our shared expertise to find new solutions that can keep up. On our growing team you’ll find the opportunity to constantly learn, collaborate across groups and explore new paths for your career. Our associates are given the chance to contribute, think boldly and create meaningful work that makes a difference in the communities we serve around the world. We go beyond expectations in everything we do. Not only does that drive customer success and improve patient care, but that same enthusiasm is applied to giving back to the community and taking care of our team — including offering a <a href="http://go.r1rcm.com/benefits" target="_blank">competitive benefits package.</a>R1 RCM Inc. (“the Company”) is dedicated to the fundamentals of equal employment opportunity. The Company’s employment practices , including those regarding recruitment, hiring, assignment, promotion, compensation, benefits, training, discipline, and termination shall not be based on any person’s age, color, national origin, citizenship status, physical or mental disability, medical condition, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status or any other characteristic protected by federal, state or local law. Furthermore, the Company is dedicated to providing a workplace free from harassment based on any of the foregoing protected categories.If you have a disability and require a reasonable accommodation to complete any part of the job application process, please contact us at 312-496-7709 for assistance.CA PRIVACY NOTICE: California resident job applicants can learn more about their privacy rights <a href="https://f.hubspotusercontent20.net/hubfs/4941928/California%20Consent%20Notice.pdf" target="_blank">California Consent </a>To learn more, visit: <a href="https://R1RCM.com" target="_blank">R1RCM.com</a>Visit us on <a href="https://www.facebook.com/R1RCM" target="_blank">Facebook</a>

Financial Counseling Rep I

R1 is the leading provider of technology-driven solutions that transform the patient experience and financial performance of hospitals, health systems and medical groups. We are the one company that combines the deep expertise of a global workforce of revenue cycle professionals with the industry’s most advanced technology platform, encompassing sophisticated analytics, AI, intelligent automation, and workflow orchestration. As our Complex Denials Consultant, you will represent healthcare providers in their disputes with medical insurance carriers and managed care organizations at all stages of the administrative appeals process. Every day, you will handle contract review and appeal template development based on contractual provisions and applicable state and federal laws, writing appeals and letters to insurance companies to resolve denials, and reviewing high-balance or complex accounts. To thrive in this role, you must maintain a foundational understanding of Commercial, Governmental, Managed Care, and ERISA regulations regarding payment, coverage, conditions of participation, and other relevant topics.Here’s what you will experience working as a Complex Denials Consultant:<ul> <li>Assist recovery staff in pursuing appeals, including the development of new and innovative legal and procedural arguments and tools.</li> <li>Draft complex and contractual appeals and letters to insurance companies.</li> <li>Review and apply client contract language and rates to resolve denied claims.</li> <li>Utilize payer-provider and administrative manuals to dispute denied claims.</li> <li>Contact provider representatives or higher-level resolution units to resolve complex claim and appeal issues.</li> <li>Represent clients during Administrative Law Judge hearings as needed.</li> <li>Assist with the training of recovery staff team members and provide necessary feedback as requested by management.</li> <li>Apply provider-specific reimbursement methodologies, payment policies, and provider contracts to fully confirm payment.</li> </ul>Required Qualifications<ul> <li>Law degree from an accredited college or university.</li> <li>Barred in one state or must be bar-eligible within 6 months of graduation.</li> </ul>For this US-based position, the base pay range is $78,456.00 - $110,335.12 per year . Individual pay is determined by role, level, location, job-related skills, experience, and relevant education or training.This job is eligible to participate in our annual bonus plan at a target of 10.00%The healthcare system is always evolving — and it’s up to us to use our shared expertise to find new solutions that can keep up. On our growing team you’ll find the opportunity to constantly learn, collaborate across groups and explore new paths for your career. Our associates are given the chance to contribute, think boldly and create meaningful work that makes a difference in the communities we serve around the world. We go beyond expectations in everything we do. Not only does that drive customer success and improve patient care, but that same enthusiasm is applied to giving back to the community and taking care of our team — including offering a <a href="http://go.r1rcm.com/benefits" target="_blank">competitive benefits package.</a>R1 RCM Inc. (“the Company”) is dedicated to the fundamentals of equal employment opportunity. The Company’s employment practices , including those regarding recruitment, hiring, assignment, promotion, compensation, benefits, training, discipline, and termination shall not be based on any person’s age, color, national origin, citizenship status, physical or mental disability, medical condition, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status or any other characteristic protected by federal, state or local law. Furthermore, the Company is dedicated to providing a workplace free from harassment based on any of the foregoing protected categories.If you have a disability and require a reasonable accommodation to complete any part of the job application process, please contact us at 312-496-7709 for assistance.CA PRIVACY NOTICE: California resident job applicants can learn more about their privacy rights <a href="https://f.hubspotusercontent20.net/hubfs/4941928/California%20Consent%20Notice.pdf" target="_blank">California Consent </a>To learn more, visit: <a href="https://R1RCM.com" target="_blank">R1RCM.com</a>Visit us on <a href="https://www.facebook.com/R1RCM" target="_blank">Facebook</a>

Complex Denials Consultant

R1 is the leading provider of technology-driven solutions that transform the patient experience and financial performance of hospitals, health systems and medical groups. We are the one company that combines the deep expertise of a global workforce of revenue cycle professionals with the industry’s most advanced technology platform, encompassing sophisticated analytics, AI, intelligent automation, and workflow orchestration. As our Data Operations Analyst II, you will be responsible for managing the data ingestion process, from client delivery to system integration, in order to support new clients for R1. Every day, you will collaborate closely with client IT teams to obtain data files, ensure their accuracy, and import them into our applications. To thrive in this role, you must have experience in an analytical environment and possess exceptional attention to detail, critical thinking skills, and an inquisitive attitude.Here’s what you will experience working as a Data Operations Analyst II: <ul> <li>Own complex client implementations from a data perspective - acquiring, importing, validating data and preparing proprietary systems and platforms ready for go-live. </li> <li>Manage the relationship between client IT to collaboratively work towards data that meets data specifications. </li> <li>Apply a deep understanding of healthcare data to solve problems for internal and external stakeholders. </li> <li>Data research and analysis – writing queries, analyzing results, identifying trends. </li> <li>Create reports around system performance (rules engine), client data trends and other business needs. </li> <li>Communicate/present research results to non-technical stakeholders (both internal and external). </li> <li>Serve as a technical mentor to Data Operation Analysts on the team. </li> </ul>To be successful in this role, the candidate will have:<ul> <li>SQL (or similar) and SSIS mastery</li> <li>Experience managing data pipelines</li> <li>Demonstrated ability to learn and master new tools and processes</li> <li>Ability to identify problems and ideate on how to improve/fix issues impacting the team and/or clients</li> <li>Detail oriented, organized, exercise good judgement, ability to manage multiple projects and prioritize own work</li> <li>Ability to partner and collaborate closely with both internal and external project/operational stakeholders and provide excellent communication to both technical and nontechnical stakeholders and teams</li> </ul>For this US-based position, the base pay range is $65,342.00 - $94,799.70 per year . Individual pay is determined by role, level, location, job-related skills, experience, and relevant education or training.This job is eligible to participate in our annual bonus plan at a target of 10.00%The healthcare system is always evolving — and it’s up to us to use our shared expertise to find new solutions that can keep up. On our growing team you’ll find the opportunity to constantly learn, collaborate across groups and explore new paths for your career. Our associates are given the chance to contribute, think boldly and create meaningful work that makes a difference in the communities we serve around the world. We go beyond expectations in everything we do. Not only does that drive customer success and improve patient care, but that same enthusiasm is applied to giving back to the community and taking care of our team — including offering a <a href="http://go.r1rcm.com/benefits" target="_blank">competitive benefits package.</a>R1 RCM Inc. (“the Company”) is dedicated to the fundamentals of equal employment opportunity. The Company’s employment practices , including those regarding recruitment, hiring, assignment, promotion, compensation, benefits, training, discipline, and termination shall not be based on any person’s age, color, national origin, citizenship status, physical or mental disability, medical condition, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status or any other characteristic protected by federal, state or local law. Furthermore, the Company is dedicated to providing a workplace free from harassment based on any of the foregoing protected categories.If you have a disability and require a reasonable accommodation to complete any part of the job application process, please contact us at 312-496-7709 for assistance.CA PRIVACY NOTICE: California resident job applicants can learn more about their privacy rights <a href="https://f.hubspotusercontent20.net/hubfs/4941928/California%20Consent%20Notice.pdf" target="_blank">California Consent </a>To learn more, visit: <a href="https://R1RCM.com" target="_blank">R1RCM.com</a>Visit us on <a href="https://www.facebook.com/R1RCM" target="_blank">Facebook</a>

Data Operations Analyst II

Location: Hybrid, you will work up to one week within our office in Murray, UT per month. All other working days will be work from home. Shift: Flexible start time, 6:00AM-8:30AM, 8.5 hour shifts with a 30 minute lunch, Monday-Friday. R1 is a leading provider of technology-enabled revenue cycle management services which transform and solve challenges across health systems, hospitals and physician practices. Headquartered in Chicago, R1 is publicly-traded organization with employees throughout the US and international locations. The Patient Financial Counselor will be responsible for processing patient financial assistance applications, placing outbound phone calls and scanning financial assistance documents into system. The PFC is responsible for accurately and compassionately explaining to the patient their financial obligations during the financial counseling session. In this role, the successful candidate must display a strong sense of patient care and attention to detail. Here’s what you will experience working as a Financial Counselor: <ul> <li>Explain financial responsibilities for services received payment options and collection procedures to patients or parties responsible for payment</li> <li>Counsel patients regarding insurance benefits and recommend alternative sources of payment and financial assistance when appropriate</li> <li>Identify hospital, public and private financial assistance programs for patients unable to meet their financial obligations</li> <li>Work with Case Management, Clinical Staff, Medicaid Vendor, and Family Independence Agency to assist patients and families in completing assistance program applications and determine eligibility and coverage</li> <li>Maintain accurate documentation of pre-processing information</li> <li>Perform all other duties and projects as assigned</li> </ul> Required Skills: <ul><li>High school diploma or GED is required</li></ul> <ul> <li>Attention to detail</li> <li>Strong customer service experience</li> <li>Ability to multi-task and navigate between multiple systems simultaneously</li> <li>Comfortable with handling outbound calls</li> </ul> Desired Qualifications: <ul> <li>Previous experience as a financial counselor with background in medical terminology preferred</li> <li>Understanding of State and Federal assistance</li> <li>Fluency in Spanish is preferred</li> </ul> For this US-based position, the base pay range is $14.76 - $22.48 per hour . Individual pay is determined by role, level, location, job-related skills, experience, and relevant education or training.The healthcare system is always evolving — and it’s up to us to use our shared expertise to find new solutions that can keep up. On our growing team you’ll find the opportunity to constantly learn, collaborate across groups and explore new paths for your career. Our associates are given the chance to contribute, think boldly and create meaningful work that makes a difference in the communities we serve around the world. We go beyond expectations in everything we do. Not only does that drive customer success and improve patient care, but that same enthusiasm is applied to giving back to the community and taking care of our team — including offering a <a href="http://go.r1rcm.com/benefits" target="_blank">competitive benefits package.</a>R1 RCM Inc. (“the Company”) is dedicated to the fundamentals of equal employment opportunity. The Company’s employment practices , including those regarding recruitment, hiring, assignment, promotion, compensation, benefits, training, discipline, and termination shall not be based on any person’s age, color, national origin, citizenship status, physical or mental disability, medical condition, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status or any other characteristic protected by federal, state or local law. Furthermore, the Company is dedicated to providing a workplace free from harassment based on any of the foregoing protected categories.If you have a disability and require a reasonable accommodation to complete any part of the job application process, please contact us at 312-496-7709 for assistance.CA PRIVACY NOTICE: California resident job applicants can learn more about their privacy rights <a href="https://f.hubspotusercontent20.net/hubfs/4941928/California%20Consent%20Notice.pdf" target="_blank">California Consent </a>To learn more, visit: <a href="https://R1RCM.com" target="_blank">R1RCM.com</a>Visit us on <a href="https://www.facebook.com/R1RCM" target="_blank">Facebook</a>#tj2022 #healthcare #customerservice #financialcounseling #banking #LI-TJ2022 #remote #hybrid

Financial Counseling Representative I (Hybrid remote)

R1 is the leading provider of technology-driven solutions that transform the patient experience and financial performance of hospitals, health systems and medical groups. We are the one company that combines the deep expertise of a global workforce of revenue cycle professionals with the industry’s most advanced technology platform, encompassing sophisticated analytics, AI, intelligent automation, and workflow orchestration. We are seeking a Data Engineer III to join our Data Platform team. This role will report to the senior engineering manager of data platform and be involved in the planning, design, and implementation of our automated data lake solution to support analytics across all applications within the company. What you will do: <ul> <li>Collaborate with and across Agile teams to develop, test, implement, and support technical solutions. </li> <li>Work with other team with deep experience in analytics and operation to understand how to centralize their data. </li> <li>Share your passion for staying experimenting with and learning new technologies. </li> </ul>What you will bring: <ul> <li>3+ years' work experience in the software engineering or data engineering domain</li> <li>Expert knowledge and experience working with Scala and Spark</li> <li>Experience working with modern data pipeline orchestration tools to create complex ETL pipeline jobs</li> <li>Experience working with SQL and NoSQL database systems</li> <li>Experience in distributed system architecture design </li> <li>Experience with acquiring and preparing data from primary and secondary disparate data sources</li> </ul>Nice to haves: <ul> <li>Experience with cloud environments (Azure Preferred) </li> <li>Experience working with Databricks</li> <li>Healthcare industry experience</li> <li>Experience working with agile methodology</li> </ul>For this US-based position, the base pay range is $75,504.00 - $134,521.77 per year . Individual pay is determined by role, level, location, job-related skills, experience, and relevant education or training.This job is eligible to participate in our annual bonus plan at a target of 10.00%The healthcare system is always evolving — and it’s up to us to use our shared expertise to find new solutions that can keep up. On our growing team you’ll find the opportunity to constantly learn, collaborate across groups and explore new paths for your career. Our associates are given the chance to contribute, think boldly and create meaningful work that makes a difference in the communities we serve around the world. We go beyond expectations in everything we do. Not only does that drive customer success and improve patient care, but that same enthusiasm is applied to giving back to the community and taking care of our team — including offering a <a href="http://go.r1rcm.com/benefits" target="_blank">competitive benefits package.</a>R1 RCM Inc. (“the Company”) is dedicated to the fundamentals of equal employment opportunity. The Company’s employment practices , including those regarding recruitment, hiring, assignment, promotion, compensation, benefits, training, discipline, and termination shall not be based on any person’s age, color, national origin, citizenship status, physical or mental disability, medical condition, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status or any other characteristic protected by federal, state or local law. Furthermore, the Company is dedicated to providing a workplace free from harassment based on any of the foregoing protected categories.If you have a disability and require a reasonable accommodation to complete any part of the job application process, please contact us at 312-496-7709 for assistance.CA PRIVACY NOTICE: California resident job applicants can learn more about their privacy rights <a href="https://f.hubspotusercontent20.net/hubfs/4941928/California%20Consent%20Notice.pdf" target="_blank">California Consent </a>To learn more, visit: <a href="https://R1RCM.com" target="_blank">R1RCM.com</a>Visit us on <a href="https://www.facebook.com/R1RCM" target="_blank">Facebook</a>

Data Engineer III

R1 is the leading provider of technology-driven solutions that transform the patient experience and financial performance of hospitals, health systems and medical groups. We are the one company that combines the deep expertise of a global workforce of revenue cycle professionals with the industry’s most advanced technology platform, encompassing sophisticated analytics, AI, intelligent automation, and workflow orchestration. Here's what you'll experience working as our Surgical Coding Supervisor: <ul> <li>Responsible for the daily operations of Coding functions including assigning daily work and ensuring appropriate workflow.</li> <li>Meet routine deadlines and work schedules as well as timely and accurate completion of special projects and any other duties as assigned</li> <li>Coach and mentor, all employees to improve work processes to reduce or eliminate non-compliance</li> <li>Completed performance evaluations for staff in a timely manner, including initial and 90-day competencies, and annual performance evaluations</li> <li>Display a positive attitude as well as professional, polite, considerate, and courteous conduct and treatment of others in the course of duties</li> <li>Participates in Performance Improvement activities</li> <li>Establish working relationship with on and offshore counterparts; serve as a liaison between hourly and management staff for training, quality, and general questions.</li> <li>Participate in weekly operations meetings to drive performance excellence. Troubleshoot and resolve issues with client concerns with a sense of urgency.</li> </ul>Required Qualifications:<ul> <li>2 years of Coding experience.</li> <li>2 years of Surgical Coding experience.</li> <li>Excellent verbal and written communication skills.</li> <li>Personal drive and focus on measurable goals.</li> <li>Excellent analytical skills.</li> <li>Professional demeanor.</li> <li>Resourceful, task-oriented, and willing to challenge the norm.</li> <li>Excellent people skills.</li> </ul>Desired Qualifications:<ul><li>2 years coding leadership experience preferred</li></ul>For this US-based position, the base pay range is $43,888.00 - $70,631.44 per year . Individual pay is determined by role, level, location, job-related skills, experience, and relevant education or training.This job is eligible to participate in our annual bonus plan at a target of 5.00%The healthcare system is always evolving — and it’s up to us to use our shared expertise to find new solutions that can keep up. On our growing team you’ll find the opportunity to constantly learn, collaborate across groups and explore new paths for your career. Our associates are given the chance to contribute, think boldly and create meaningful work that makes a difference in the communities we serve around the world. We go beyond expectations in everything we do. Not only does that drive customer success and improve patient care, but that same enthusiasm is applied to giving back to the community and taking care of our team — including offering a <a href="http://go.r1rcm.com/benefits" target="_blank">competitive benefits package.</a>R1 RCM Inc. (“the Company”) is dedicated to the fundamentals of equal employment opportunity. The Company’s employment practices , including those regarding recruitment, hiring, assignment, promotion, compensation, benefits, training, discipline, and termination shall not be based on any person’s age, color, national origin, citizenship status, physical or mental disability, medical condition, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status or any other characteristic protected by federal, state or local law. Furthermore, the Company is dedicated to providing a workplace free from harassment based on any of the foregoing protected categories.If you have a disability and require a reasonable accommodation to complete any part of the job application process, please contact us at 312-496-7709 for assistance.CA PRIVACY NOTICE: California resident job applicants can learn more about their privacy rights <a href="https://f.hubspotusercontent20.net/hubfs/4941928/California%20Consent%20Notice.pdf" target="_blank">California Consent </a>To learn more, visit: <a href="https://R1RCM.com" target="_blank">R1RCM.com</a>Visit us on <a href="https://www.facebook.com/R1RCM" target="_blank">Facebook</a>

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