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R1 is the leading provider of technology-driven solutions that transform the patient experience and financial performance of hospitals, health systems and medical groups. We are the one company that combines the deep expertise of a global workforce of revenue cycle professionals with the industry’s most advanced technology platform, encompassing sophisticated analytics, AI, intelligent automation, and workflow orchestration. We are seeking a visionary Data Science Director of Product to lead our data science initiatives and drive the development of cutting-edge products in the healthcare industry. This role demands a unique blend of leadership in product strategy, an understanding of the healthcare revenue cycle, deep experience leading teams, and a grounding in data science principles and analytics. Responsibilities: <ul><li> Strategic Leadership in AI-focused Product Development: Lead the strategic vision for embedding innovative data science solutions within our product offerings in healthcare revenue cycle, reporting into R1’s VP of Data Science. Balance technical expertise with a keen eye for improving the business, finding product opportunities, market trends, and prioritizing the highest impact projects. </li></ul><ul><li> Team and Project Management: Oversee a team of data science product managers, nurturing a high-performance culture of teamwork, collaboration, and innovation. Prioritize and manage multiple projects to efficiently allocate resources and ensure alignment with R1’s business strategy and data science team’s goals. </li></ul><ul><li> Stakeholder Engagement and Influence: Act as a bridge between data science and Senior leadership across the business. Use exceptional communication skills to translate complex data concepts into actionable business strategies, influence decision-making, and promote product adoption across the organization. </li></ul><ul><li> Innovative Analytics and Product Insights: Leverage data to make informed decisions about solution feasibility, model improvements, product innovation and efficiency. Use data to tell compelling data science product stories. </li></ul><ul><li> Cross-functional Problem-Solving: Identify pain points and obstacles in current product offerings, then synthesize into innovative solutions to complex challenges. Recognize opportunities to scale data science solutions and products across the business. </li></ul><ul><li> Healthcare Industry Expertise: Deeply understand healthcare revenue cycle processes and regulations. Use this knowledge to guide product development, translate business challenges for our data scientists, and ensure compliance and relevance in our solutions. </li></ul>Required Qualifications: <ul><li> Experience: 10+ years total business experience including working in product or leading innovative teams. </li></ul><ul><li> Healthcare Experience: 3+ years of experience working in healthcare revenue cycle. </li></ul><ul><li> Technical Experience: 3+ years working in data science or analytics, with at minimum an understanding of core data science principles. Ability to visualize data and model results utilizing a modern BI tool (Power BI, Spotfire, Tableau, etc.). </li></ul><ul><li> Leadership: Strong leadership, presentation, and reporting skills coupled with a track record of managing high-performing teams and complex projects. Excellent mentoring capabilities. </li></ul><ul><li> Communication: Excellent communication and presentation skills, with a keen eye for details. Capable of engaging and influencing various stakeholders. </li></ul><ul><li> Business Acumen: Robust understanding of business financials (e.g., P&amp;L budgets) and metrics (e.g., OKRS) with the ability to align data science initiatives with business objectives. </li></ul>For this US-based position, the base pay range is $109,118.00 - $187,269.24 per year . Individual pay is determined by role, level, location, job-related skills, experience, and relevant education or training.This job is eligible to participate in our annual bonus plan at a target of 20.00%The healthcare system is always evolving — and it’s up to us to use our shared expertise to find new solutions that can keep up. On our growing team you’ll find the opportunity to constantly learn, collaborate across groups and explore new paths for your career. Our associates are given the chance to contribute, think boldly and create meaningful work that makes a difference in the communities we serve around the world. We go beyond expectations in everything we do. Not only does that drive customer success and improve patient care, but that same enthusiasm is applied to giving back to the community and taking care of our team — including offering a <a href="http://go.r1rcm.com/benefits" target="_blank">competitive benefits package.</a>R1 RCM Inc. (“the Company”) is dedicated to the fundamentals of equal employment opportunity. The Company’s employment practices , including those regarding recruitment, hiring, assignment, promotion, compensation, benefits, training, discipline, and termination shall not be based on any person’s age, color, national origin, citizenship status, physical or mental disability, medical condition, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status or any other characteristic protected by federal, state or local law. Furthermore, the Company is dedicated to providing a workplace free from harassment based on any of the foregoing protected categories.If you have a disability and require a reasonable accommodation to complete any part of the job application process, please contact us at 312-496-7709 for assistance.CA PRIVACY NOTICE: California resident job applicants can learn more about their privacy rights <a href="https://f.hubspotusercontent20.net/hubfs/4941928/California%20Consent%20Notice.pdf" target="_blank">California Consent </a>To learn more, visit: <a href="https://R1RCM.com" target="_blank">R1RCM.com</a>Visit us on <a href="https://www.facebook.com/R1RCM" target="_blank">Facebook</a>

R1 RCM

Director of Product, Data Science

R1 is the leading provider of technology-driven solutions that transform the patient experience and financial performance of hospitals, health systems and medical groups. We are the one company that combines the deep expertise of a global workforce of revenue cycle professionals with the industry’s most advanced technology platform, encompassing sophisticated analytics, AI, intelligent automation, and workflow orchestration. As our R37 GenAI Lab Process Analyst in the Perfect Claim pillar, you will play a key role in both the assessment and optimization of existing edits and the design and implementation of future edits within a novel claim scrubber system. This position requires an analytical mindset, strong collaboration skills, and the ability to drive innovation in claim processing. To thrive in this position, you will need to be an innovative self-starter and a collaborator as you work with both external vendors and internal partners to achieve goals. You’ll use your prior experience in conceptualizing and developing products and framework to help shape the future state of work, as we build a new GenAI enabled product platform. Here's what you will experience working as a Process Analyst: <ul> <li>Analyze and optimize current edits in claim scrubbers to improve claim processing accuracy and efficiency. </li> <li>Design new edits to address future needs, anticipating changes in claim processing requirements based on payer policies and reimbursement guidelines.</li> <li>Collaborate with cross-functional teams to implement optimization solutions and new edits. </li> <li>Monitor and evaluate the performance of edits, making data-driven recommendations for further enhancement. </li> <li>Ensure compliance of edits with industry standards and regulations. </li> <li>Conduct testing and validation to ensure new edits function accurately and effectively. </li> <li>Analyze trends and patterns to predict future requirements and challenges in claim processing. </li> <li>Produce detailed reports and presentations to communicate findings, analytics, and recommendations. </li> <li>Travel domestically and internationally; 25-50%.</li> </ul> Required Qualifications: <ul> <li>Bachelor's Degree</li> <li>3-5 years of experience in healthcare operations (i.e. revenue cycle management, provider, payer, vendor).</li> <li>Expertise in healthcare billing operations.</li> <li>Strong project management skills with demonstrated track records in quality and operational improvements, ability to prioritize workload, meet deadlines, and perform multiple tasks simultaneously.</li> </ul> For this US-based position, the base pay range is $84,456.00 - $139,823.91 per year . Individual pay is determined by role, level, location, job-related skills, experience, and relevant education or training.This job is eligible to participate in our annual bonus plan at a target of 10.00%The healthcare system is always evolving — and it’s up to us to use our shared expertise to find new solutions that can keep up. On our growing team you’ll find the opportunity to constantly learn, collaborate across groups and explore new paths for your career. Our associates are given the chance to contribute, think boldly and create meaningful work that makes a difference in the communities we serve around the world. We go beyond expectations in everything we do. Not only does that drive customer success and improve patient care, but that same enthusiasm is applied to giving back to the community and taking care of our team — including offering a <a href="http://go.r1rcm.com/benefits" target="_blank">competitive benefits package.</a>R1 RCM Inc. (“the Company”) is dedicated to the fundamentals of equal employment opportunity. The Company’s employment practices , including those regarding recruitment, hiring, assignment, promotion, compensation, benefits, training, discipline, and termination shall not be based on any person’s age, color, national origin, citizenship status, physical or mental disability, medical condition, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status or any other characteristic protected by federal, state or local law. Furthermore, the Company is dedicated to providing a workplace free from harassment based on any of the foregoing protected categories.If you have a disability and require a reasonable accommodation to complete any part of the job application process, please contact us at 312-496-7709 for assistance.CA PRIVACY NOTICE: California resident job applicants can learn more about their privacy rights <a href="https://f.hubspotusercontent20.net/hubfs/4941928/California%20Consent%20Notice.pdf" target="_blank">California Consent </a>To learn more, visit: <a href="https://R1RCM.com" target="_blank">R1RCM.com</a>Visit us on <a href="https://www.facebook.com/R1RCM" target="_blank">Facebook</a>

Process Analyst

Location: Ascension St. John Jenks Shift Hours: PRN, as needed, flexible shifts R1 is the leading provider of technology-driven solutions that transform the patient experience and financial performance of hospitals, health systems and medical groups. We are the one company that combines the deep expertise of a global workforce of revenue cycle professionals with the industry’s most advanced technology platform, encompassing sophisticated analytics, AI, intelligent automation, and workflow orchestration. As our Customer Service Representative, you’ll work to help our patients check into the hospital. It’s fast-paced on occasion and you’ll be the person they rely on to answer questions during registration. You’ll build trust in these interactions by collecting information accurately and quickly but also by listening with compassion - not just to hear information, but to address their fears, concerns, and questions. To thrive in this job, you’ll need to be a confident multi-tasker who is a quick study with technology and can type and answer phones. You don’t need to have any previous experience or knowledge in healthcare. Since this is a hospital/lab environment, you will need to be prepared to see illness and injuries. We’ll teach you everything you need to know, which makes this a perfect starting point to launch your healthcare career. You must also be up to date on all vaccinations, pass a drug test, and pass a background check prior to hire. Here’s what you can expect working in Patient Registration (Customer Service): <ul><li>Working on computers and answering phones to intake information in a busy environment. You’ll work across multiple screens collecting details that must be input correctly between physician and nurse check-ins. You should feel comfortable working across multiple programs and typing as quickly as patients can talk. You will work around clinicians interrupting the registration process for emergent clinical care. </li></ul> <ul><li>Helping people who may be very ill or worried. We’re not human computers intaking information. Patients need you to be there for them and listen carefully to ease their anxiety. You’ll ask follow-up questions and build rapport in real time. </li></ul> <ul><li>Fast-paced work environment, often on your feet assisting patients complete their registration. While collecting patient and insurance information may seem straightforward, there is a lot of variation in health plans and coverage, that will require knowledge through training. While the data you collect may be predictable, the people you’ll get it from aren’t. You must work quickly and expect the unexpected. This is not a casual desk job. </li></ul> <ul><li>A team you can rely on. We care about your progress toward career goals. This is just the first step of your healthcare career at R1 RCM Inc. </li></ul> Requirements: <ul> <li>High School Diploma or GED</li> <li>Excellent customer service experience </li> </ul> For this US-based position, the base pay range is $14.00 - $18.24 per hour . Individual pay is determined by role, level, location, job-related skills, experience, and relevant education or training.The healthcare system is always evolving — and it’s up to us to use our shared expertise to find new solutions that can keep up. On our growing team you’ll find the opportunity to constantly learn, collaborate across groups and explore new paths for your career. Our associates are given the chance to contribute, think boldly and create meaningful work that makes a difference in the communities we serve around the world. We go beyond expectations in everything we do. Not only does that drive customer success and improve patient care, but that same enthusiasm is applied to giving back to the community and taking care of our team — including offering a <a href="http://go.r1rcm.com/benefits" target="_blank">competitive benefits package.</a>R1 RCM Inc. (“the Company”) is dedicated to the fundamentals of equal employment opportunity. The Company’s employment practices , including those regarding recruitment, hiring, assignment, promotion, compensation, benefits, training, discipline, and termination shall not be based on any person’s age, color, national origin, citizenship status, physical or mental disability, medical condition, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status or any other characteristic protected by federal, state or local law. Furthermore, the Company is dedicated to providing a workplace free from harassment based on any of the foregoing protected categories.If you have a disability and require a reasonable accommodation to complete any part of the job application process, please contact us at 312-496-7709 for assistance.CA PRIVACY NOTICE: California resident job applicants can learn more about their privacy rights <a href="https://f.hubspotusercontent20.net/hubfs/4941928/California%20Consent%20Notice.pdf" target="_blank">California Consent </a>To learn more, visit: <a href="https://R1RCM.com" target="_blank">R1RCM.com</a>Visit us on <a href="https://www.facebook.com/R1RCM" target="_blank">Facebook</a>

Customer Service Representative

R1 is the leading provider of technology-driven solutions that transform the patient experience and financial performance of hospitals, health systems and medical groups. We are the one company that combines the deep expertise of a global workforce of revenue cycle professionals with the industry’s most advanced technology platform, encompassing sophisticated analytics, AI, intelligent automation, and workflow orchestration. As our Senior Product Manager, you will play a pivotal role in shaping the vision and strategy for product portfolios. To thrive in this role, you must lead cross-functional teams to drive product development, from ideation to launch, ensuring alignment with our business objectives and market needs. You will use your broad and deep product planning experience, intellectual curiosity, relentless resourcefulness, artful negotiation skills, and deep passion for the role to translate R1’s product strategy into technology initiatives that drive desired user outcomes. You will provide mentorship and guidance to junior associates. Here's what you will experience working as a Senior Product Manager: <ul><li>Define the product vision, strategy, and roadmap, considering business priorities, customer feedback, and industry trends. </li></ul> <ul><li>Make tough trade-off decisions between scope and schedule, while maintaining true focus on outcomes, and understand how to track, measure, and communicate outcomes. </li></ul> <ul><li>Work with stakeholders to guide the release of new features and the successful integration and/or migration of current operations onto those products. </li></ul> <ul><li>Monitor product performance and key metrics, using data to drive continuous improvement. </li></ul> <ul><li>Work closely with engineering leads to feed the teams a constant pipeline of high-value work for each sprint. </li></ul> Required Skills: <ul><li>Healthcare experience, specifically in clinical data, FHIR and Revenue Cycle </li></ul> <ul><li>Hands-on SQL experience, DevOps and Databricks are preferred </li></ul> <ul><li>Demonstrated strategic mindset and analytical approach to problem solving. </li></ul> <ul><li>Good organization skills, including plotting a path towards delivering outcomes that drive value for the for the business. </li></ul> <ul><li>Demonstrated success in managing and launching complex products. </li></ul> <ul><li>Excellent communication, leadership, and interpersonal skills. </li></ul> <ul><li>Experience and understanding of high-level technology paradigms (e.g. data flows, APIs, services). </li></ul> <ul><li>Passionate about keeping current on the latest product innovations and keeps abreast of industry advancements. </li></ul> <ul><li>Thrives in a collaborative environment and is comfortable working with others and giving and receiving feedback. </li></ul> <ul><li>Mastery of Agile fundamentals with demonstrated experience to drive execution within an Agile environment. </li></ul> <ul><li>Experience mentoring or coaching others. </li></ul> For this US-based position, the base pay range is $140,000.00 - $194,785.02 per year . Individual pay is determined by role, level, location, job-related skills, experience, and relevant education or training.This job is eligible to participate in our annual bonus plan at a target of 10.00%The healthcare system is always evolving — and it’s up to us to use our shared expertise to find new solutions that can keep up. On our growing team you’ll find the opportunity to constantly learn, collaborate across groups and explore new paths for your career. Our associates are given the chance to contribute, think boldly and create meaningful work that makes a difference in the communities we serve around the world. We go beyond expectations in everything we do. Not only does that drive customer success and improve patient care, but that same enthusiasm is applied to giving back to the community and taking care of our team — including offering a <a href="http://go.r1rcm.com/benefits" target="_blank">competitive benefits package.</a>R1 RCM Inc. (“the Company”) is dedicated to the fundamentals of equal employment opportunity. The Company’s employment practices , including those regarding recruitment, hiring, assignment, promotion, compensation, benefits, training, discipline, and termination shall not be based on any person’s age, color, national origin, citizenship status, physical or mental disability, medical condition, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status or any other characteristic protected by federal, state or local law. Furthermore, the Company is dedicated to providing a workplace free from harassment based on any of the foregoing protected categories.If you have a disability and require a reasonable accommodation to complete any part of the job application process, please contact us at 312-496-7709 for assistance.CA PRIVACY NOTICE: California resident job applicants can learn more about their privacy rights <a href="https://f.hubspotusercontent20.net/hubfs/4941928/California%20Consent%20Notice.pdf" target="_blank">California Consent </a>To learn more, visit: <a href="https://R1RCM.com" target="_blank">R1RCM.com</a>Visit us on <a href="https://www.facebook.com/R1RCM" target="_blank">Facebook</a>

Senior Data Product Manager

R1 is the leading provider of technology-driven solutions that transform the patient experience and financial performance of hospitals, health systems and medical groups. We are the one company that combines the deep expertise of a global workforce of revenue cycle professionals with the industry’s most advanced technology platform, encompassing sophisticated analytics, AI, intelligent automation, and workflow orchestration.The Product Support Analyst II - Revenue Cycle Digital Solutions is a pivotal role at R1, tasked with leveraging technology and analytics to optimize revenue cycle operations for physician group clients. This individual will partner closely with IT, operations management, and client services to develop, implement, and manage cutting-edge digital solutions that drive efficiency and maximize cash collections. Responsibilities include: <ul> <li>Design, develop, and implement software solutions, business intelligence tools, and IT projects that support revenue cycle management. </li> <li>Analyze existing workflows and develop new models to enhance system and people processes, focusing on automation and efficiency. </li> <li>Help manage projects across a complex matrix organization, ensuring timely delivery and stakeholder satisfaction. </li> <li>Provide subject matter expertise, training, and support to end users and stakeholders. </li> <li>Work closely with engineers and product management teams to define and prioritize product features and functionalities, acting as a bridge between technical and non-technical stakeholders. </li> <li>Collaborate with IT to manage Electronic Data Interchange (EDI) transactions, including claims (837), electronic remittances (835), claim status inquiries, and eligibility verifications, to streamline and improve the revenue cycle process. </li> </ul>QUALIFICATIONS <ul> <li>2+ years of relevant experience in revenue cycle operations and/or IT, with a strong focus on revenue cycle management. </li> <li>Strong logic, analytical skills, and attention to accuracy. </li> <li>Excellent communication skills and proficiency in SQL and advanced Excel. </li> <li>Demonstrated project management skills and experience with healthcare platforms (e.g., eClinicalWorks, Meditech, EPIC, Athena, NextGen) preferred. </li> <li>Knowledge of healthcare systems, ambulatory billing, HIPAA, and other relevant regulations. </li> </ul>For this US-based position, the base pay range is $47,237.00 - $78,919.86 per year . Individual pay is determined by role, level, location, job-related skills, experience, and relevant education or training.This job is eligible to participate in our annual bonus plan at a target of 5.00%The healthcare system is always evolving — and it’s up to us to use our shared expertise to find new solutions that can keep up. On our growing team you’ll find the opportunity to constantly learn, collaborate across groups and explore new paths for your career. Our associates are given the chance to contribute, think boldly and create meaningful work that makes a difference in the communities we serve around the world. We go beyond expectations in everything we do. Not only does that drive customer success and improve patient care, but that same enthusiasm is applied to giving back to the community and taking care of our team — including offering a <a href="http://go.r1rcm.com/benefits" target="_blank">competitive benefits package.</a>R1 RCM Inc. (“the Company”) is dedicated to the fundamentals of equal employment opportunity. The Company’s employment practices , including those regarding recruitment, hiring, assignment, promotion, compensation, benefits, training, discipline, and termination shall not be based on any person’s age, color, national origin, citizenship status, physical or mental disability, medical condition, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status or any other characteristic protected by federal, state or local law. Furthermore, the Company is dedicated to providing a workplace free from harassment based on any of the foregoing protected categories.If you have a disability and require a reasonable accommodation to complete any part of the job application process, please contact us at 312-496-7709 for assistance.CA PRIVACY NOTICE: California resident job applicants can learn more about their privacy rights <a href="https://f.hubspotusercontent20.net/hubfs/4941928/California%20Consent%20Notice.pdf" target="_blank">California Consent </a>To learn more, visit: <a href="https://R1RCM.com" target="_blank">R1RCM.com</a>Visit us on <a href="https://www.facebook.com/R1RCM" target="_blank">Facebook</a>

Product Support Analyst II

R1 is the leading provider of technology-driven solutions that transform the patient experience and financial performance of hospitals, health systems and medical groups. We are the one company that combines the deep expertise of a global workforce of revenue cycle professionals with the industry’s most advanced technology platform, encompassing sophisticated analytics, AI, intelligent automation, and workflow orchestration. The Multi Specialty Coding Lead will be responsible for reviewing clinical documentation and diagnostic results as appropriate (i.e., to extract data and apply appropriate ICD-10-CM, HCPCS and CPT-4 codes for billing, review and correct billing edits, internal and external reporting, research, and regulatory compliance). Under the direction of the Coding Leadership Team, the successful candidate must be able to accurately code conditions and procedures as documented in the ICD-10-CM Official Guidelines for Coding and Reporting. Here’s what you will experience working as our Coding Lead:<ul> <li>Assigns codes for diagnoses, treatments and procedures according to the appropriate classification system for professional service encounters to determine the highest level of specificity ICD-10 codes, CPT codes, HCPCS codes, and modifiers.</li> <li>Assist other coders with any questions and provide training. Research topics that might be unfamiliar to find answers for coders.</li> <li>Reviews physician assigned diagnosis code after thorough review of the medical record and, if necessary, queries physician for additional clarity in a professional manner.</li> <li>Able to accurately abstract information from the medial records into the abstract system, according to established guidelines.</li> <li>Abides by the Standards of Ethical Coding as set forth by the American Health Information Management Association (AHIMA) and American Academy of Professional Coders (AAPC) adheres to official coding guidelines</li> <li>Enters and validates codes, charges and other edits flagged in Athena or EPIC for review.</li> <li>Review documentation (and returned accounts) to verify and correct place of service, billing and service providers, or other missing data elements (ie: NDC #, or number of units)</li> <li>Uses CCI edit software to check bundling issues, modifier appropriateness, and LCD’s/NCD’s for medical necessity.</li> <li>Communication with other departments to recommend coding guidance for charge corrections, appeals processes, and patient billing concerns.</li> <li>Meet and/or exceeds the established coding productivity standards</li> <li>Meet and/or exceeds the established quality standard of 95% accuracy while meeting and/or exceeding productivity standards</li> </ul>Required Qualifications:<ul> <li>High School Diploma or GED required</li> <li>CCS-P, CPC Certification</li> <li>Five (5) years Professional Coding experience</li> <li>Must be able to demonstrate proficiency in professional services (95% accuracy).</li> <li>Extensive knowledge of official coding conventions and rules established by the American Medical Association (AMA) (ie: Documentation Guidelines ’95 &amp; ’97)</li> <li>Experience with Microsoft Office.</li> <li>Extensive knowledge of government, and commercial payer guidelines.</li> <li>Must be able to use standard office equipment and information systems.</li> <li>Ability to interact with other employees through effective communication.</li> <li>Ability to prioritize and shift workloads to ensure departmental goals align with revenue cycle goals </li> </ul>For this US-based position, the base pay range is $18.16 - $31.13 per hour . Individual pay is determined by role, level, location, job-related skills, experience, and relevant education or training.The healthcare system is always evolving — and it’s up to us to use our shared expertise to find new solutions that can keep up. On our growing team you’ll find the opportunity to constantly learn, collaborate across groups and explore new paths for your career. Our associates are given the chance to contribute, think boldly and create meaningful work that makes a difference in the communities we serve around the world. We go beyond expectations in everything we do. Not only does that drive customer success and improve patient care, but that same enthusiasm is applied to giving back to the community and taking care of our team — including offering a <a href="http://go.r1rcm.com/benefits" target="_blank">competitive benefits package.</a>R1 RCM Inc. (“the Company”) is dedicated to the fundamentals of equal employment opportunity. The Company’s employment practices , including those regarding recruitment, hiring, assignment, promotion, compensation, benefits, training, discipline, and termination shall not be based on any person’s age, color, national origin, citizenship status, physical or mental disability, medical condition, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status or any other characteristic protected by federal, state or local law. Furthermore, the Company is dedicated to providing a workplace free from harassment based on any of the foregoing protected categories.If you have a disability and require a reasonable accommodation to complete any part of the job application process, please contact us at 312-496-7709 for assistance.CA PRIVACY NOTICE: California resident job applicants can learn more about their privacy rights <a href="https://f.hubspotusercontent20.net/hubfs/4941928/California%20Consent%20Notice.pdf" target="_blank">California Consent </a>To learn more, visit: <a href="https://R1RCM.com" target="_blank">R1RCM.com</a>Visit us on <a href="https://www.facebook.com/R1RCM" target="_blank">Facebook</a>

Multi Specialty Coding Lead

R1 is the leading provider of technology-driven solutions that transform the patient experience and financial performance of hospitals, health systems and medical groups. We are the one company that combines the deep expertise of a global workforce of revenue cycle professionals with the industry’s most advanced technology platform, encompassing sophisticated analytics, AI, intelligent automation, and workflow orchestration. As a Data engineer you will be responsible for data extraction from DP, integration work, CDP data management, enhancing ETL processes, and integrating with the bulk pricing API. The role requires a strong background in data tools like Spark SQL and Databricks, along with API programming and SQL expertise. Experience with Azure DevOps and Infrastructure as Code is also essential. Familiarity with .NET technologies is a bonus, adding value to the integration and development tasks.Job Duties: <ul> <li>Research and develop secure, scalable, and highly available production-grade software through vision, definition, development, deployment, and sustainment stages with varying levels of abstraction.</li> <li>Partner with Product Management to ensure design, engineering and implementation is in accordance with design intention and meets business needs.</li> <li>Author technical design documentation in adherence to business and solution architecture requirements.</li> <li>Work with technology leadership to identify and implement new technologies and techniques that can improve our overall platform performance and ultimate customer experience.</li> <li>Develop, cascade and ensure engineering best practices using modern SDLC that enables CI/CD and favors automation, auditability, automated testing, infrastructure and policy as code.</li> <li>Provide technical support in relational and NoSQL database as well as application business logic code, including developing APIs encapsulating data management, data modeling and schema development</li> </ul>Skills<ul> <li>Proficiency in Spark SQL and Databricks</li> <li>Experience with data extraction, archiving, and management</li> <li>Strong understanding of SQL for data manipulation and management</li> <li>Skills in API programming and Web APIs</li> <li> Experience with Azure DevOps and implementing Infrastructure as Code (IaC) </li> </ul>For this US-based position, the base pay range is $75,504.00 - $134,521.77 per year . Individual pay is determined by role, level, location, job-related skills, experience, and relevant education or training.This job is eligible to participate in our annual bonus plan at a target of 10.00%The healthcare system is always evolving — and it’s up to us to use our shared expertise to find new solutions that can keep up. On our growing team you’ll find the opportunity to constantly learn, collaborate across groups and explore new paths for your career. Our associates are given the chance to contribute, think boldly and create meaningful work that makes a difference in the communities we serve around the world. We go beyond expectations in everything we do. Not only does that drive customer success and improve patient care, but that same enthusiasm is applied to giving back to the community and taking care of our team — including offering a <a href="http://go.r1rcm.com/benefits" target="_blank">competitive benefits package.</a>R1 RCM Inc. (“the Company”) is dedicated to the fundamentals of equal employment opportunity. The Company’s employment practices , including those regarding recruitment, hiring, assignment, promotion, compensation, benefits, training, discipline, and termination shall not be based on any person’s age, color, national origin, citizenship status, physical or mental disability, medical condition, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status or any other characteristic protected by federal, state or local law. Furthermore, the Company is dedicated to providing a workplace free from harassment based on any of the foregoing protected categories.If you have a disability and require a reasonable accommodation to complete any part of the job application process, please contact us at 312-496-7709 for assistance.CA PRIVACY NOTICE: California resident job applicants can learn more about their privacy rights <a href="https://f.hubspotusercontent20.net/hubfs/4941928/California%20Consent%20Notice.pdf" target="_blank">California Consent </a>To learn more, visit: <a href="https://R1RCM.com" target="_blank">R1RCM.com</a>Visit us on <a href="https://www.facebook.com/R1RCM" target="_blank">Facebook</a>

Software Engineer III

R1 is the leading provider of technology-driven solutions that transform the patient experience and financial performance of hospitals, health systems and medical groups. We are the one company that combines the deep expertise of a global workforce of revenue cycle professionals with the industry’s most advanced technology platform, encompassing sophisticated analytics, AI, intelligent automation, and workflow orchestration. As our Team Lead, Customer Service, you will help ­­build new projects while assisting with escalated cases. Every day you will, Prepare, analyze, and provide daily, weekly, and monthly productivity metrics. To thrive in this role you must, develop and coach team members in skills and process to promote quality. Here’s what you will experience working as a Team Lead, Customer Service: <ul> <li>Assist in establishing and implementing departmental initiatives.</li> <li>Measure and monitor staffing levels, assign duties and responsibilities as appropriate.</li> <li>Complete performance evaluations, and track time and attendance.</li> <li>Troubleshoot and resolve issues with client concerns with a sense of urgency.</li> <li>Train and educate staff on new process changes.</li> </ul> Required Skills: <ul> <li>High School Diploma or GED.</li> <li>Minimum 3 year’s experience in a call center environment</li> </ul> For this US-based position, the base pay range is $16.88 - $25.51 per hour . Individual pay is determined by role, level, location, job-related skills, experience, and relevant education or training.The healthcare system is always evolving — and it’s up to us to use our shared expertise to find new solutions that can keep up. On our growing team you’ll find the opportunity to constantly learn, collaborate across groups and explore new paths for your career. Our associates are given the chance to contribute, think boldly and create meaningful work that makes a difference in the communities we serve around the world. We go beyond expectations in everything we do. Not only does that drive customer success and improve patient care, but that same enthusiasm is applied to giving back to the community and taking care of our team — including offering a <a href="http://go.r1rcm.com/benefits" target="_blank">competitive benefits package.</a>R1 RCM Inc. (“the Company”) is dedicated to the fundamentals of equal employment opportunity. The Company’s employment practices , including those regarding recruitment, hiring, assignment, promotion, compensation, benefits, training, discipline, and termination shall not be based on any person’s age, color, national origin, citizenship status, physical or mental disability, medical condition, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status or any other characteristic protected by federal, state or local law. Furthermore, the Company is dedicated to providing a workplace free from harassment based on any of the foregoing protected categories.If you have a disability and require a reasonable accommodation to complete any part of the job application process, please contact us at 312-496-7709 for assistance.CA PRIVACY NOTICE: California resident job applicants can learn more about their privacy rights <a href="https://f.hubspotusercontent20.net/hubfs/4941928/California%20Consent%20Notice.pdf" target="_blank">California Consent </a>To learn more, visit: <a href="https://R1RCM.com" target="_blank">R1RCM.com</a>Visit us on <a href="https://www.facebook.com/R1RCM" target="_blank">Facebook</a>

Team Lead, Customer Service

R1 is the leading provider of technology-driven solutions that transform the patient experience and financial performance of hospitals, health systems and medical groups. We are the one company that combines the deep expertise of a global workforce of revenue cycle professionals with the industry’s most advanced technology platform, encompassing sophisticated analytics, AI, intelligent automation, and workflow orchestration. R1RCM is seeking a Product Marketing Director to be the driving force behind AI-centric, client-focused, and new business initiatives. This position provides a unique opportunity to harness AI in strategic endeavors, particularly with our exclusive partnership with Palantir, a leader in AI-native platforms. The Product Marketing Director will play a crucial role in aligning strategy with actionable tactics that bolster our competitive edge and transform market gaps into compelling narratives that resonate with our diverse buyer personas.As a key member of the product marketing team, the Product Marketing Director will ensure consistent messaging and strategic alignment across all business lines, with a strong focus on AI capabilities and innovations. The role demands a flexible mindset, ready to pivot according to business needs, whether working within a specific business line or across product marketing efforts.Here’s what you will experience as the Product Marketing Director:<ul> <li> Messaging and positioning: serve as a great storyteller, owning and evolving how our AI capabilities are described – balancing technical accuracy with market-ready storytelling. Must work with each product marketer to ensure consistent and accurate description/story for each business line and product and distilling complex ideas and capabilities into clear, differentiated, and compelling messages in the form of sales presentations, case studies, sales enablement, and other internal and external efforts</li> <li> Cust-facing/Growth team enablement: continuous update on AI progress across all business lines, building content and training that demystify AI and enable teams to speak about our AI capabilities confidently and accurately</li> <li> Market intelligence: Be an expert on the AI competitive landscape and contribute to competitive intel program, including win/loss analysis, competitor insights, battlecard enablement, etc. and integrating findings into GTM approach. Includes bi-weekly Joe/board update and report out to R37, helping guide areas of differentiation that are important</li> <li> Cross-functional orchestration: act as connective tissue across multiple stakeholders, helping to translate and execute strategic priorities, thought leadership, RFP responses, etc.</li> <li> AI use-case tracking: need for all business lines and working/coordinating with AI governance committee on before, during and after AI deployment</li> <li> GTM launches: serve as the central point of accountability ensuring that product launches are well-coordinated, impactful and aligned to business goals (i.e., PHY launch). Includes but not limited to identification and coordination of all launch activities and activating product value to customers and internal teams alike.</li> <li> Drive strategic initiatives: lead high-impact, cross-functional initiatives that support growth priorities and extend beyond day-to-day GTM work (customer product marketing, KLAS, Epic).</li> <li> Proactive client communication and delight: develop materials and communication strategies to address client inquiries about AI capabilities and activate efforts to delight clients with R1 innovations</li> <li> Client storytelling and case studies: Develop and articulate compelling AI and client stories and case studies, ensuring these narratives effectively highlight our value proposition and resonate with target audiences.</li> </ul>Required Qualifications:<ul> <li>8+ years of product marketing experience with at least 3 years of experience in revenue cycle – preference in healthcare consulting or AI experience.</li> <li> AI expertise: deep curiosity and experience about AI, translating complex ideas and messaging for multiple audiences</li> <li> Versatile problem solver: strategic thinker who can navigate ambiguity and bring structure</li> <li> Flexible, growth mindset: ability to evolve and meet the needs of the business</li> <li>Demonstrated work history in-market that showcases excellence at both high-level product marketing and GTM strategy &amp; execution as well as influence of others to achieve a common goal.</li> <li>Excellent cross-functional collaboration and communication skills, org savvy, with demonstrated experience collaborating working from executives to operators.</li> <li>Must be a strong public speaker, comfortable in front of large, senior groups, and a solid writer.</li> <li>Proficient in productivity applications such as OpenAI and Microsoft Office.</li> <li>Comfortable using collaboration and CRM tools such as Salesforce.</li> <li>Exceptional ROI-tracking skills, able to prove what is –or isn’t—working.</li> </ul>For this US-based position, the base pay range is $112,151.00 - $167,640.70 per year . Individual pay is determined by role, level, location, job-related skills, experience, and relevant education or training.This job is eligible to participate in our annual bonus plan at a target of 20.00%The healthcare system is always evolving — and it’s up to us to use our shared expertise to find new solutions that can keep up. On our growing team you’ll find the opportunity to constantly learn, collaborate across groups and explore new paths for your career. Our associates are given the chance to contribute, think boldly and create meaningful work that makes a difference in the communities we serve around the world. We go beyond expectations in everything we do. Not only does that drive customer success and improve patient care, but that same enthusiasm is applied to giving back to the community and taking care of our team — including offering a <a href="http://go.r1rcm.com/benefits" target="_blank">competitive benefits package.</a>R1 RCM Inc. (“the Company”) is dedicated to the fundamentals of equal employment opportunity. The Company’s employment practices , including those regarding recruitment, hiring, assignment, promotion, compensation, benefits, training, discipline, and termination shall not be based on any person’s age, color, national origin, citizenship status, physical or mental disability, medical condition, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status or any other characteristic protected by federal, state or local law. Furthermore, the Company is dedicated to providing a workplace free from harassment based on any of the foregoing protected categories.If you have a disability and require a reasonable accommodation to complete any part of the job application process, please contact us at 312-496-7709 for assistance.CA PRIVACY NOTICE: California resident job applicants can learn more about their privacy rights <a href="https://f.hubspotusercontent20.net/hubfs/4941928/California%20Consent%20Notice.pdf" target="_blank">California Consent </a>To learn more, visit: <a href="https://R1RCM.com" target="_blank">R1RCM.com</a>Visit us on <a href="https://www.facebook.com/R1RCM" target="_blank">Facebook</a>#LI-MB01

Product Marketing Director

R1 is the leading provider of technology-driven solutions that transform the patient experience and financial performance of hospitals, health systems and medical groups. We are the one company that combines the deep expertise of a global workforce of revenue cycle professionals with the industry’s most advanced technology platform, encompassing sophisticated analytics, AI, intelligent automation, and workflow orchestration. We are seeking a seasoned and visionary leader with extensive experience in Agile methodologies and a proven track record of building processes, driving organizational change, and managing multiple projects concurrently. As the Lead Project Manager of Business Intelligence Enablement at R1 RCM, you will oversee and guide a high-performing team, ensuring alignment between stakeholders and developers while driving strategic initiatives that create scale and measurable value. This role requires exceptional leadership, process development expertise, and the ability to foster collaboration across departments. Here’s what you will experience working as a ​​Lead Project Manager – BI Enablement​: Strategic Leadership: <ul><li>Define and execute the strategic vision for the Business Intelligence Enablement team, aligning with organizational goals. </li></ul><ul><li>Lead the development and implementation of scalable processes to enhance team efficiency and project delivery. </li></ul><ul><li>Serve as a key influencer in driving business behavior change through data-driven insights and project outcomes. </li></ul> Agile Expertise and Process Development: <ul><li>Champion Agile methodologies across the department, ensuring best practices are followed to maximize team productivity. </li></ul><ul><li>Build and refine processes that enable seamless collaboration between stakeholders, developers, and cross-functional teams. </li></ul><ul><li>Continuously assess and improve workflows to adapt to evolving business needs. </li></ul><ul><li>Oversee the successful execution of multiple concurrent projects, ensuring they are delivered on time and within scope. </li></ul><ul><li>Provide guidance and mentorship to project managers, ensuring alignment with project goals and organizational priorities. </li></ul><ul><li>Monitor project portfolios, identify risks, and implement mitigation strategies to ensure smooth delivery. </li></ul> Cross-functional Collaboration: <ul><li>Act as the primary liaison between business stakeholders and development teams, fostering open communication and collaboration. </li></ul><ul><li>Partner with other departments to ensure development work integrates seamlessly with broader organizational initiatives. </li></ul><ul><li>Build and maintain strong relationships with stakeholders to ensure alignment and satisfaction. </li></ul> Team Development and Leadership: <ul><li>Lead, mentor, and inspire a team of project managers and other professionals, fostering a culture of excellence and innovation. </li></ul><ul><li>Provide performance feedback, identify development opportunities, and support career growth for team members. </li></ul><ul><li>Promote a collaborative and inclusive working environment that encourages creativity and accountability. </li></ul> Value Creation and Impact: <ul><li>Drive initiatives that deliver measurable business value and align with the goals of the Business Intelligence department. </li></ul><ul><li>Ensure projects are not only completed successfully but also contribute to the broader strategic objectives of R1 RCM. </li></ul><ul><li>Leverage data and insights to influence decision-making and business strategies. </li></ul>Required Skills: <ul><li> Ideally 7+ years of experience in project and portfolio management, with years in a leadership role. </li></ul><ul><li> Extensive experience with Agile methodologies and process development. </li></ul><ul><li> Proven ability to manage and deliver multiple complex projects concurrently. </li></ul><ul><li> Strong understanding of DevOps practices and their integration into project workflows. </li></ul><ul><li> Exceptional organizational, communication, and leadership skills. </li></ul><ul><li> Proficiency in project management tools and software. </li></ul><ul><li> Demonstrated ability to build and lead high-performing teams in a dynamic environment. </li></ul><ul><li> A track record of driving business behavior change and delivering strategic value through effective project management. </li></ul>For this US-based position, the base pay range is $84,456.00 - $139,823.91 per year . Individual pay is determined by role, level, location, job-related skills, experience, and relevant education or training.This job is eligible to participate in our annual bonus plan at a target of 10.00%The healthcare system is always evolving — and it’s up to us to use our shared expertise to find new solutions that can keep up. On our growing team you’ll find the opportunity to constantly learn, collaborate across groups and explore new paths for your career. Our associates are given the chance to contribute, think boldly and create meaningful work that makes a difference in the communities we serve around the world. We go beyond expectations in everything we do. Not only does that drive customer success and improve patient care, but that same enthusiasm is applied to giving back to the community and taking care of our team — including offering a <a href="http://go.r1rcm.com/benefits" target="_blank">competitive benefits package.</a>R1 RCM Inc. (“the Company”) is dedicated to the fundamentals of equal employment opportunity. The Company’s employment practices , including those regarding recruitment, hiring, assignment, promotion, compensation, benefits, training, discipline, and termination shall not be based on any person’s age, color, national origin, citizenship status, physical or mental disability, medical condition, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status or any other characteristic protected by federal, state or local law. Furthermore, the Company is dedicated to providing a workplace free from harassment based on any of the foregoing protected categories.If you have a disability and require a reasonable accommodation to complete any part of the job application process, please contact us at 312-496-7709 for assistance.CA PRIVACY NOTICE: California resident job applicants can learn more about their privacy rights <a href="https://f.hubspotusercontent20.net/hubfs/4941928/California%20Consent%20Notice.pdf" target="_blank">California Consent </a>To learn more, visit: <a href="https://R1RCM.com" target="_blank">R1RCM.com</a>Visit us on <a href="https://www.facebook.com/R1RCM" target="_blank">Facebook</a>

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