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<h2>This is Product at Lattice</h2> The Lattice Product team is on a mission to make work meaningful for companies across the world. Lattice is a unified people platform that includes both a modern HRIS and a comprehensive Talent Management suite that offers performance reviews, engagement surveys, real-time feedback, weekly check-ins, goal setting, and career and compensation planning. This allows companies to centralize employee data and drive development, growth, and engagement from a single system — leading to stronger retention, performance, and business impact. Since launching in 2016, we’ve grown to support over 5,000 customers globally. <h2>What You Will Do</h2> We’re looking for a Senior Product Manager to join the Lattice AI team and drive the roadmap for one or more of our AI-powered experiences. This person will play a key role in building AI-powered features and agentic systems leveraging LLMs and/or ML technologies to expand the Lattice platform capabilities and help employees, managers, and HR teams succeed at work. You’ll work closely with cross-functional partners in design, engineering, AI/ML, user research, product marketing, security, and legal to shape thoughtful and impactful products that are grounded in user needs and technical innovation. <ul> <li>Own the roadmap, execution, and adoption for one or more core AI experiences at Lattice to lay the groundwork for our long-term AI strategy and enable a future vision that aligns with evolving product and business goals.</li> <li>Translate ambiguous opportunities into clear goals, success metrics, and milestones.</li> <li>Collaborate cross-functionally with design, engineering, and go-to-market teams to ship high-impact, customer-ready products.</li> <li>Partner with our engineering, data science, and AI/ML teams to build products that are grounded in both technical feasibility and user value.</li> <li>Talk with customers regularly to uncover pain points, gather feedback, and validate solutions.</li> <li>Ensure that every AI experience we ship is accurate, safe, and aligned with our company values.</li> </ul> <h2>What You Will Bring to the Table</h2> We are looking for someone who has an interest in working in a new product area and a combination of the following: <ul> <li>5+ years of progressive experience in product management with a proven track record of partnering with key stakeholders (executive teams, customers, and go-to-market) to create a compelling AI product strategy that translates into an executable product roadmap </li> <li>Prior experience building AI-powered products leveraging Generative AI and/or ML techniques, especially in B2B or workflow-heavy products</li> <li>Experience building and shipping 0-to-1 products is a plus</li> <li>Experience managing ambiguity and making tradeoffs across UX, data availability, AI reliability, and technical complexity</li> <li>Proven track record of supporting high-performing, cross-functional teams with a history of developing products with best-in-class customer experiences</li> <li>Outstanding written and verbal communication skills with a talent for succinctly articulating customer challenges</li> <li>Comfort with ambiguity, autonomy, and responsibility; you enjoy figuring out what needs to be done—and then doing it</li> </ul> The estimated annual cash salary for this role is $145,000 - $181,500. This position is also eligible for incentive stock options, subject to the terms of Lattice’s applicable plans. Benefits: The Company offers the following benefits for this position, subject to applicable eligibility requirements: Medical insurance; Dental insurance; Vision insurance; Life, AD&amp;D, and Disability Insurance; Emergency Weather Support; Wellness Apps; Paid Parental Leave, Paid Time off inclusive of holidays and sick time; Commuter &amp; Parking Accounts; Lunches in the Office; Internet and Phone Stipend; One time WFH Office Set-Up Stipend; 401(k) retirement plan; Financial Planning; Learning &amp; Development Budget; Sabbatical Program; and Invest in Your People Fund *Note on Pay Transparency: Lattice provides an estimate of the compensation for roles that may be hired as required by state regulations. Compensation may vary based on (a) location, as Lattice factors in specific location when benchmarking compensation for most roles; (b) individual candidate skills and qualifications; and (c) individual candidate experience. Additionally, Lattice leverages current market data to determine compensation, so posted compensation figures are subject to change as new market data becomes available. The salary, other compensation, and benefits information is accurate as of the date of this posting. Lattice reserves the right to modify this information at any time, subject to applicable law. #LI-Remote <h2>About Lattice</h2> Lattice is on a mission to build cultures where employees and their companies thrive. In an age where employees have more choices than ever before, businesses that put employees first are winning 🏅– and Lattice is building the tools to empower those people-centric companies. Lattice is a people success platform that offers performance reviews, employee engagement surveys, real-time feedback, weekly check-ins, goal setting, and career planning in a way that allows companies to focus on employee development, growth, and engagement – yielding stronger employee retention, performance, and impact to the bottom line 📈. Since launching in 2016, we have grown to over 5,000+ customers globally, including brands like Loom, Robinhood, and Gusto. Lattice is committed to equal treatment and opportunity in all aspects of recruitment, selection, and employment without regard to gender, race, religion, national origin, ethnicity, disability, gender identity/expression, sexual orientation, veteran or military status, or any other category protected under the law. Lattice is an equal opportunity employer; committed to a community of inclusion, and an environment free from discrimination, harassment, and retaliation. By clicking the "Submit Application" button below, you consent to Lattice processing your personal information for the purpose of assessing your candidacy for this position in accordance with<a href="https://lattice.com/privacy/job-applicant-privacy-policy" target="_blank">Lattice's Job Applicant Privacy Policy</a>.

Lattice

Senior Product Manager, AI

<h2>This is Product at Lattice</h2> The Lattice Product team is on a mission to make work meaningful for companies across the world. Lattice is a talent management platform that offers performance reviews, employee engagement surveys, real-time feedback, weekly check-ins, goal setting, and career and compensation planning in a way that allows companies to focus on employee development, growth, and engagement – yielding stronger employee retention, performance, and impact to the bottom line. Since launching in 2016 we have grown to over 5,000+ customers globally. <h2>What You Will Do</h2> As a Lead Product Manager for our Global Payroll product, you will be at the helm of transforming and expanding our Payroll offerings within the HRIS suite. This is a high-impact role where you will have the autonomy to innovate and drive the product vision, ensuring that Lattice's Payroll product remains at the cutting edge of HR technology. <ul> <li>Strategize closely with senior leadership and cross-functional teams to shape the future of Lattice’s Global Payroll product within our HRIS suite.</li> <li>Spearhead the development of new product functionalities, positioning our Payroll solution as a leader in the HR technology space.</li> <li>Conduct thorough market analysis, user research, and data gathering to inform product design and development strategies.</li> <li>Define and refine product wireframes, scope, requirements, and detailed specifications, ensuring alignment with customer needs and market trends.</li> <li>Establish and monitor key product KPIs and metrics, evaluating performance to guide continuous improvement.</li> <li>Lead the product development process, collaborating closely with cross-functional teams to ensure seamless execution and market readiness.</li> <li>Maintain a deep understanding of HR technology trends, positioning Lattice as a leader in the HRIS space.</li> </ul> <h2>What You Will Bring to the Table</h2> <ul> <li>Minimum 7 years of experience in product management or a related technical field, with specific expertise in Payroll, HRIS, or similar platforms.</li> <li>A track record of success in leading product development, from inception to production, focusing on customer-centric solutions.</li> <li>Strong leadership skills, with the ability to guide and influence cross-functional teams.</li> <li>Deep understanding of technology, including how AI and ML can be applied in product development, with a preference for experience in B2B SaaS platforms.</li> <li>Excellent communication skills, adept at articulating complex customer needs and product solutions.</li> <li>Robust analytical skills, skilled in using data and metrics for decision-making.</li> <li>Entrepreneurial mindset, comfortable with navigating ambiguity in a dynamic environment.</li> <li>Experience in multi-product, B2B SaaS platforms is preferred.</li> </ul> __ The estimated annual cash salary for this role is $179,000 - $223,500. This position is also eligible for incentive stock options, subject to the terms of Lattice’s applicable plans. Benefits: The Company offers the following benefits for this position, subject to applicable eligibility requirements: Medical insurance; Dental insurance; Vision insurance; Life, AD&amp;D, and Disability Insurance; Emergency Weather Support; Wellness Apps; Paid Parental Leave, Paid Time off inclusive of holidays and sick time; Commuter &amp; Parking Accounts; Lunches in the Office; Internet and Phone Stipend; One time WFH Office Set-Up Stipend; 401(k) retirement plan; Financial Planning; Learning &amp; Development Budget; Sabbatical Program; and Invest in Your People Fund *Note on Pay Transparency: Lattice provides an estimate of the compensation for roles that may be hired as required by state regulations. Compensation may vary based on (a) location, as Lattice factors in specific location when benchmarking compensation for most roles; (b) individual candidate skills and qualifications; and (c) individual candidate experience. Additionally, Lattice leverages current market data to determine compensation, so posted compensation figures are subject to change as new market data becomes available. The salary, other compensation, and benefits information is accurate as of the date of this posting. Lattice reserves the right to modify this information at any time, subject to applicable law. <h2>About Lattice</h2> Lattice is on a mission to build cultures where employees and their companies thrive. In an age where employees have more choices than ever before, businesses that put employees first are winning 🏅– and Lattice is building the tools to empower those people-centric companies. Lattice is a people success platform that offers performance reviews, employee engagement surveys, real-time feedback, weekly check-ins, goal setting, and career planning in a way that allows companies to focus on employee development, growth, and engagement – yielding stronger employee retention, performance, and impact to the bottom line 📈. Since launching in 2016, we have grown to over 5,000+ customers globally, including brands like Loom, Robinhood, and Gusto. Lattice is committed to equal treatment and opportunity in all aspects of recruitment, selection, and employment without regard to gender, race, religion, national origin, ethnicity, disability, gender identity/expression, sexual orientation, veteran or military status, or any other category protected under the law. Lattice is an equal opportunity employer; committed to a community of inclusion, and an environment free from discrimination, harassment, and retaliation. By clicking the "Submit Application" button below, you consent to Lattice processing your personal information for the purpose of assessing your candidacy for this position in accordance with<a href="https://lattice.com/privacy/job-applicant-privacy-policy" target="_blank">Lattice's Job Applicant Privacy Policy</a>.

Lead Product Manager, Payroll

<h2>About the role</h2> Lattice is looking for an experienced, high-impact SaaS Enabler to join our team. In this role, you’ll serve as a trusted partner and consultant for our Go-to-Market (GTM) leaders and reps, driving the execution of Lattice’s business objectives through strategic enablement programs that enhance GTM team performance. You will equip our distributed and hybrid teams with the skills, knowledge, and resources needed to demonstrate the value of Lattice’s innovative HR platform to prospects and customers. With a deep understanding of impactful customer conversations, you excel as a learning facilitator, coach, consultant, and operator. You thrive in managing multiple workstreams, collaborating cross-functionally, and strategically prioritizing initiatives that drive meaningful business results. As Lattice continues to evolve, you will play a key role in ensuring our GTM teams stay aligned, confident, and equipped to navigate change—driving clarity where it’s needed most and enabling teams to execute with focus and impact. <h3>What You Will Do</h3> <ul> <li> Partner with GTM Leadership: Collaborate with GTM leadership to identify key revenue priorities and design, build, and deliver compelling enablement for New and Existing Business teams Deliver Engaging Training: Design and deliver interactive and impactful sales training programs (think interactive live sessions, bite-sized online modules, and ongoing coaching) that deepen knowledge and drive behavior change</li> <li> HRIS Enablement: Lead targeted training and enablement initiatives focused on Lattice HRIS, equipping Revenue and Customer teams to position, differentiate, and support the product in customer conversations</li> <li> Product Launch Enablement: Develop and execute enablement programs for product launches, ensuring GTM teams thoroughly understand product updates and effectively communicate their value to customers</li> <li> Cross-Functional Collaboration: Work with cross-functional experts to equip GTM teams with in-depth knowledge of product features, benefits, and competitive differentiators</li> <li> Measure and Improve Impact: Define success metrics, monitor performance, and report on the impact of enablement initiatives to ensure they drive meaningful results</li> <li> Simplify Complexity: Translate complex, ambiguous information into actionable insights to create clarity and drive alignment across the business</li> <li> Remove Roadblocks: Partner with GTM leaders, front-line managers, reps, and cross-functional stakeholders to identify, prioritize, and address GTM roadblocks</li> <li> Gather and Apply Feedback: Create and maintain feedback loops with stakeholders to gather insights, identify knowledge and resource gaps, and refine enablement initiatives</li> <li> Foster Collaboration: Cultivate a collaborative environment within the GTM Enablement team, leveraging diverse strengths to achieve shared goals and amplify impact</li> <li> Champion Tools and Technology: Evaluate, implement, and optimize enablement tools and technologies that improve productivity and enhance learning experiences</li> </ul> <h3>What You Will Bring to the Table</h3> <ul> <li>4-6 years of progressive, professional experience in SaaS roles, ideally within sales enablement, customer experience, product marketing, sales management, and/or learning and development.</li> <li>Demonstrated ability to design, develop, and deliver fully executed SaaS sales enablement programs and resources that resonate with diverse audiences</li> <li>Demonstrated experience in designing and facilitating engaging, impactful training sessions for groups of all sizes, from small groups to large cross-functional teams</li> <li>Strong organizational and prioritization skills to manage multiple projects and programs simultaneously while meeting deadlines</li> <li>Fluency in GTM business metrics, and the ability to leverage them to drive project and program effectiveness, as well as team success</li> <li>Strong understanding of adult learning principles and instructional design methodologies</li> <li>Hands-on experience with Learning Management Systems (LMS), Knowledge Management Systems, and Project Management tools</li> <li>Exceptional communication skills and outstanding ability to work across all teams and levels to build alignment, gain buy-in, and drive decision-making</li> <li>Ability to balance a results-oriented approach with a deep, genuine empathy for colleagues, customers, and the broader business</li> <li>A collaborative, enthusiastic attitude with a strong bias for action and a passion for empowering others to succeed</li> <li>A strong commitment to Lattice’s mission and values, including Ship Shipmate Self, Clear Eyes, Own The Outcome, and What’s Next?</li> </ul> Nice to Haves <ul> <li>1-2 years of sales enablement experience</li> <li>Experience in a multi-product HR Technology company, specifically in HRIS and payroll technology</li> <li>Experience with GSlides, Workramp, Guru, Credal, Salesforce, and Outreach</li> <li>Bachelor’s degree preferred</li> </ul> If you feel that you meet some, but may not meet all, of the qualifications we’ve listed here, we encourage you to apply. The estimated annual cash salary for this role is $101,150 - $126,350. This position is also eligible for incentive stock options, subject to the terms of Lattice’s applicable plans. Benefits: The Company offers the following benefits for this position, subject to applicable eligibility requirements: Medical insurance; Dental insurance; Vision insurance; Life, AD&amp;D, and Disability Insurance; Emergency Weather Support; Wellness Apps; Paid Parental Leave, Paid Time off inclusive of holidays and sick time; Commuter &amp; Parking Accounts; Lunches in the Office; Internet and Phone Stipend; One time WFH Office Set-Up Stipend; 401(k) retirement plan; Financial Planning; Learning &amp; Development Budget; Sabbatical Program; and Invest in Your People Fund *Note on Pay Transparency: Lattice provides an estimate of the compensation for roles that may be hired as required by state regulations. Compensation may vary based on (a) location, as Lattice factors in specific location when benchmarking compensation for most roles; (b) individual candidate skills and qualifications; and (c) individual candidate experience. Additionally, Lattice leverages current market data to determine compensation, so posted compensation figures are subject to change as new market data becomes available. The salary, other compensation, and benefits information is accurate as of the date of this posting. Lattice reserves the right to modify this information at any time, subject to applicable law. #LI-REMOTE <h2>About Lattice</h2> Lattice is on a mission to build cultures where employees and their companies thrive. In an age where employees have more choices than ever before, businesses that put employees first are winning 🏅– and Lattice is building the tools to empower those people-centric companies. Lattice is a people success platform that offers performance reviews, employee engagement surveys, real-time feedback, weekly check-ins, goal setting, and career planning in a way that allows companies to focus on employee development, growth, and engagement – yielding stronger employee retention, performance, and impact to the bottom line 📈. Since launching in 2016, we have grown to over 5,000+ customers globally, including brands like Loom, Robinhood, and Gusto. Lattice is committed to equal treatment and opportunity in all aspects of recruitment, selection, and employment without regard to gender, race, religion, national origin, ethnicity, disability, gender identity/expression, sexual orientation, veteran or military status, or any other category protected under the law. Lattice is an equal opportunity employer; committed to a community of inclusion, and an environment free from discrimination, harassment, and retaliation. By clicking the "Submit Application" button below, you consent to Lattice processing your personal information for the purpose of assessing your candidacy for this position in accordance with<a href="https://lattice.com/privacy/job-applicant-privacy-policy" target="_blank">Lattice's Job Applicant Privacy Policy</a>.

GTM Enablement Program Manager

<h2>This is Customer Account Management Leadership at Lattice</h2> As a Manager of Customer Account Managers, you will lead and empower a team responsible for driving customer satisfaction, retention, and growth. You’ll develop strategies to enhance customer relationships, ensure platform adoption, and maximize revenue opportunities while fostering a culture of collaboration and continuous improvement. Your leadership will be instrumental in scaling our customer engagement efforts and maintaining our reputation for exceptional customer partnership. <h3>What You Will Do:</h3> <ul> <li> Lead and Develop a High-Performing Team: </li> <ul> <li>Hire, coach, and mentor a team of Customer Account Managers (CAMs) to achieve and exceed performance goals.</li> <li>Provide ongoing training, development, and feedback to enhance skills in relationship management, strategic planning, and revenue growth.</li> <li>Establish clear expectations, key performance indicators (KPIs), and accountability measures to drive success. </li> </ul> <li> Drive Customer Success and Retention: </li> <ul> <li>Develop and implement strategies to optimize customer satisfaction, retention, and expansion within our customer base.</li> <li>Ensure the team proactively identifies and mitigates churn risks while fostering long-term customer partnerships.</li> <li>Oversee and support account planning efforts to align with customer objectives and business goals. </li> </ul> <li> Operational Excellence &amp; Strategy Execution: </li> <ul> <li>Collaborate cross-functionally with Sales, Customer Care, and Product teams to improve processes and enhance the customer experience.</li> <li>Monitor team performance using data-driven insights, ensuring alignment with company objectives.</li> <li>Drive efficiency in CRM usage, forecasting, and reporting to support decision-making and resource allocation. </li> </ul> <li> Customer Advocacy &amp; Continuous Improvement: </li> <ul> <li>Act as an escalation point for high-priority customer issues, ensuring swift resolution and satisfaction.</li> <li>Gather and synthesize customer feedback to influence product development and customer engagement strategies.</li> <li>Stay informed on industry trends and competitive insights to refine customer account management best practices. </li> </ul> </ul> <h3>What We’re Looking For:</h3> <ul> <li> <ul> <li>Proven experience in customer success, account management, or sales leadership.</li> <li>Demonstrated success in leading and developing high-performing customer-facing teams.</li> <li>Strong strategic thinking and problem-solving abilities, with a focus on data-driven decision-making.</li> <li>Excellent communication, negotiation, and stakeholder management skills.</li> <li>Ability to thrive in a fast-paced, high-growth environment and drive scalable processes.</li> <li>5+ years of experience working in Account Management, Renewals Management, and/or Sales</li> <li>3+ years of people management experience in Account Management, Renewals Management, and/or Sales</li> </ul> </li> </ul> The estimated annual cash salary for this role is $123,550 - $154,350. This position is also eligible for incentive stock options, subject to the terms of Lattice’s applicable plans. This position is also eligible for variable compensation of $52,950 - $66,150 subject to personal performance, company performance, and the terms of Lattice’s applicable plans. Benefits: The Company offers the following benefits for this position, subject to applicable eligibility requirements: Medical insurance; Dental insurance; Vision insurance; Life, AD&amp;D, and Disability Insurance; Emergency Weather Support; Wellness Apps; Paid Parental Leave, Paid Time off inclusive of holidays and sick time; Commuter &amp; Parking Accounts; Lunches in the Office; Internet and Phone Stipend; One time WFH Office Set-Up Stipend; 401(k) retirement plan; Financial Planning; Learning &amp; Development Budget; Sabbatical Program; and Invest in Your People Fund *Note on Pay Transparency: Lattice provides an estimate of the compensation for roles that may be hired as required by state regulations. Compensation may vary based on (a) location, as Lattice factors in specific location when benchmarking compensation for most roles; (b) individual candidate skills and qualifications; and (c) individual candidate experience. Additionally, Lattice leverages current market data to determine compensation, so posted compensation figures are subject to change as new market data becomes available. The salary, other compensation, and benefits information is accurate as of the date of this posting. Lattice reserves the right to modify this information at any time, subject to applicable law. <h2>About Lattice</h2> Lattice is on a mission to build cultures where employees and their companies thrive. In an age where employees have more choices than ever before, businesses that put employees first are winning 🏅– and Lattice is building the tools to empower those people-centric companies. Lattice is a people success platform that offers performance reviews, employee engagement surveys, real-time feedback, weekly check-ins, goal setting, and career planning in a way that allows companies to focus on employee development, growth, and engagement – yielding stronger employee retention, performance, and impact to the bottom line 📈. Since launching in 2016, we have grown to over 5,000+ customers globally, including brands like Loom, Robinhood, and Gusto. Lattice is committed to equal treatment and opportunity in all aspects of recruitment, selection, and employment without regard to gender, race, religion, national origin, ethnicity, disability, gender identity/expression, sexual orientation, veteran or military status, or any other category protected under the law. Lattice is an equal opportunity employer; committed to a community of inclusion, and an environment free from discrimination, harassment, and retaliation. By clicking the "Submit Application" button below, you consent to Lattice processing your personal information for the purpose of assessing your candidacy for this position in accordance with<a href="https://lattice.com/privacy/job-applicant-privacy-policy" target="_blank">Lattice's Job Applicant Privacy Policy</a>.

Manager, Customer Account Management, Sr.SMB

<h2>This is Engineering at Lattice</h2> Lattice's Engineering team is continuously working to better both our product and our craft. We use a modern, cutting-edge tech stack aimed at developer productivity and delight. We strive for maintainable, robust, and performant code. We're highly collaborative and continuously iterative and work closely with designers and product managers. We prioritize not only great technical architecture but also an amazing product experience. <h2>What You Will Do</h2> You will join Lattice’s AI Engineering team, where you will lead and shape Lattice's artificial intelligence strategy while building software to help the humans powering organizations thrive, with a particular focus on large language models (LLMs) and emerging machine learning technologies. <ul> <li>You will design and build end-to-end architectures for AI/ML solutions, including data pipelines, model development, and production deployment.</li> <li>You will develop, fine-tune, and optimize LLM-based solutions for Lattice’s talent platform and product suite.</li> <li>You will drive architectural decisions, balancing trade-offs between scalability, latency, accuracy, and cost.</li> <li>You will implement AIOps practices, including CI/CD pipelines, feature flagging, model monitoring, and performance optimization.</li> <li>You will work at a strategic level to influence technical decisions by collaborating cross-functionally with product managers, data scientists, and engineers to deliver AI-driven features aligned with business goals.</li> <li>You will mentor and guide engineers of various experiences in AI engineering, establishing best practices for software and AI development, standardizing and evangelizing AI engineering in our team.</li> <li>You'll lead technical evaluation of AI/ML vendors and platforms, making strategic recommendations on build vs. buy decisions for our AI infrastructure, from LLM providers to security and monitoring solutions.</li> </ul> <h2>What You Will Bring to the Table</h2> <ul> <li>You have 8+ years of professional experience writing and maintaining production-level applications, with at least 4 years in designing and implementing scalable AI/ML systems in production.</li> <li>You have deep expertisein LLM concepts including prompt engineering, AI feature evaluation metrics, model fine-tuning, knowledge of vector DBs, etc. </li> <li>You have experience with advanced LLM techniques, at a minimum with Retrieval-Augmented Generation (RAG), and understanding or exposure to RLHF, or LoRA.</li> <li>You have experience or knowledge of ML traditional techniques (supervised / unsupervised systems or neural networks) and be able to pin point when a solution requires an LLM solution or an ML solution</li> <li>You have strong programming skills in Python, with hands-on experience in frameworks like PyTorch, TensorFlow, Hugging Face Transformers, or LangChain.</li> <li>You have expertise in MLOps: deployment (Docker, Kubernetes, Terraform and/or CDK), model monitoring (MLflow, DataDog, etc), and CI/CD workflows.</li> <li>You are proficient in the AWS ecosystem (Lambdas, SQS, SNS, etc) and data engineering tools for large-scale datasets.</li> <li>You have excellent problem-solving, system design, and technology decision-making skills.</li> <li>You have strong communication and collaboration skills to lead projects and mentor junior team members, and to also collaborate with product and executives.</li> </ul> <h2>Nice to Have</h2> <ul> <li>Familiarity with hybrid solutions combining traditional ML and LLMs. </li> <li>Experience with agentic AI or building multi agent systems</li> <li>Experience with cloud-based ML services (e.g., AWS SageMaker, Google Cloud AI, Azure Machine Learning)</li> <li>Experience with TypeScript / Javascript as it is our current programming language (Our current stack includes NodeJS, GraphQL, and PostgreSQL. We rely on AWS to host our infrastructure)</li> <li>Professional experience with multiple cloud platforms (AWS + others such as Azure or GCP) </li> <li>Track record of publishing or presenting on artificial intelligence and machine learning topics in professional forums</li> </ul> The estimated annual cash salary for this role is $187,500 - $234,500. This position is also eligible for incentive stock options, subject to the terms of Lattice’s applicable plans. Benefits: The Company offers the following benefits for this position, subject to applicable eligibility requirements: Medical insurance; Dental insurance; Vision insurance; Life, AD&amp;D, and Disability Insurance; Emergency Weather Support; Wellness Apps; Paid Parental Leave, Paid Time off inclusive of holidays and sick time; Commuter &amp; Parking Accounts; Lunches in the Office; Workplace Amenities Stipend, Internet and Phone Stipend; One time WFH Office Set-Up Stipend; 401(k) retirement plan; Financial Planning; Learning &amp; Development Budget; Sabbatical Program; and Invest in Your People Fund *Note on Pay Transparency: Lattice provides an estimate of the compensation for roles that may be hired as required by state regulations. Compensation may vary based on (a) location, as Lattice factors in specific location when benchmarking compensation for most roles; (b) individual candidate skills and qualifications; and (c) individual candidate experience. Additionally, Lattice leverages current market data to determine compensation, so posted compensation figures are subject to change as new market data becomes available. The salary, other compensation, and benefits information is accurate as of the date of this posting. Lattice reserves the right to modify this information at any time, subject to applicable law. <h2>About Lattice</h2> Lattice is on a mission to build cultures where employees and their companies thrive. In an age where employees have more choices than ever before, businesses that put employees first are winning 🏅– and Lattice is building the tools to empower those people-centric companies. Lattice is a people success platform that offers performance reviews, employee engagement surveys, real-time feedback, weekly check-ins, goal setting, and career planning in a way that allows companies to focus on employee development, growth, and engagement – yielding stronger employee retention, performance, and impact to the bottom line 📈. Since launching in 2016, we have grown to over 5,000+ customers globally, including brands like Loom, Robinhood, and Gusto. Lattice is committed to equal treatment and opportunity in all aspects of recruitment, selection, and employment without regard to gender, race, religion, national origin, ethnicity, disability, gender identity/expression, sexual orientation, veteran or military status, or any other category protected under the law. Lattice is an equal opportunity employer; committed to a community of inclusion, and an environment free from discrimination, harassment, and retaliation. By clicking the "Submit Application" button below, you consent to Lattice processing your personal information for the purpose of assessing your candidacy for this position in accordance with<a href="https://lattice.com/privacy/job-applicant-privacy-policy" target="_blank">Lattice's Job Applicant Privacy Policy</a>.

Staff AI Engineer

<h2>This is Data Science at Lattice</h2> As a Senior Data Scientist on our Data Science team, you will be responsible for working on a wide range of data-related projects, from metric design and reporting, to analyses that drive business decisions across our company. You will have the opportunity to partner with stakeholders across our Customer Experience and Operations teams, using data from across the entire Lattice spectrum to produce insights and recommendations that will influence our customer strategy. <h2>What You Will Do</h2> <ul> <li>You will own product-adoption-related metrics and business intelligence output for the CX organization</li> <li>You will assist the CX organization with complex requests from customers as they seek to better understand their end-users’ interactions with the Lattice platform</li> <li>You will collaborate with stakeholders across the business to create repeatable, standardized analytics that drive strategy and decision making processes</li> <li>You will increase stakeholder use of data and data fluency through partnership and upskilling </li> <li>You will model first- and third-party data into analytics-ready tables that can be used across the business</li> <li>You will dive deep into the CX org, becoming an expert on the problems they encounter and creating scalable solutions in response </li> <li>You will own and collaborate on your own quarterly roadmap</li> </ul> <h2>What You Will Bring to the Table</h2> <ul> <li>You have 3+ years of experience working in Data Science or Analytics, partnered with CX or Operations teams</li> <li>You have experience at a B2B SaaS company</li> <li>You have the ability to distill ambiguous, open-ended questions into workable problems </li> <li>You have a track record of collaboration with stakeholders </li> <li>You have expertise in facets of data science including but not limited to metric design, artificial intelligence, experimentation, and data analysis </li> <li>You have a history of successfully completing projects on time and within scope </li> <li>You have proven results designing metrics for team impact</li> <li>You are a self-starter who is excited by learning new technologies, getting your hands dirty, and creating scalable solutions </li> <li>You have a deep knowledge of SQL</li> <li>You have knowledge of Python</li> <li>You have experience with a BI tool such as Looker</li> </ul> The estimated annual cash salary for this role is $148,000 - $185,000. This position is also eligible for incentive stock options, subject to the terms of Lattice’s applicable plans. Benefits: The Company offers the following benefits for this position, subject to applicable eligibility requirements: Medical insurance; Dental insurance; Vision insurance; Life, AD&amp;D, and Disability Insurance; Emergency Weather Support; Wellness Apps; Paid Parental Leave, Paid Time off inclusive of holidays and sick time; Commuter &amp; Parking Accounts; Lunches in the Office; Internet and Phone Stipend; One time WFH Office Set-Up Stipend; 401(k) retirement plan; Financial Planning; Learning &amp; Development Budget; Sabbatical Program; and Invest in Your People Fund *Note on Pay Transparency: Lattice provides an estimate of the compensation for roles that may be hired as required by state regulations. Compensation may vary based on (a) location, as Lattice factors in specific location when benchmarking compensation for most roles; (b) individual candidate skills and qualifications; and (c) individual candidate experience. Additionally, Lattice leverages current market data to determine compensation, so posted compensation figures are subject to change as new market data becomes available. The salary, other compensation, and benefits information is accurate as of the date of this posting. Lattice reserves the right to modify this information at any time, subject to applicable law. <h2>About Lattice</h2> Lattice is on a mission to build cultures where employees and their companies thrive. In an age where employees have more choices than ever before, businesses that put employees first are winning 🏅– and Lattice is building the tools to empower those people-centric companies. Lattice is a people success platform that offers performance reviews, employee engagement surveys, real-time feedback, weekly check-ins, goal setting, and career planning in a way that allows companies to focus on employee development, growth, and engagement – yielding stronger employee retention, performance, and impact to the bottom line 📈. Since launching in 2016, we have grown to over 5,000+ customers globally, including brands like Loom, Robinhood, and Gusto. Lattice is committed to equal treatment and opportunity in all aspects of recruitment, selection, and employment without regard to gender, race, religion, national origin, ethnicity, disability, gender identity/expression, sexual orientation, veteran or military status, or any other category protected under the law. Lattice is an equal opportunity employer; committed to a community of inclusion, and an environment free from discrimination, harassment, and retaliation. By clicking the "Submit Application" button below, you consent to Lattice processing your personal information for the purpose of assessing your candidacy for this position in accordance with<a href="https://lattice.com/privacy/job-applicant-privacy-policy" target="_blank">Lattice's Job Applicant Privacy Policy</a>.

Senior Data Scientist

<h2>This is Business Systems at Lattice</h2> Our Business Systems Integration Lead at Lattice is directly accountable for maintaining an easy to use integration. You will provide the necessary leadership, analysis and design tasks related to the development and enhancement of key integrations between our business systems. You will be required to independently make decisions and be responsible for implementing solutions by working with the development team. You will work in a results-oriented environment that is focused on internal user experience, operational efficiency, continuous process improvement, and strategic growth. Your expertise in Workato and your strong technical background will be instrumental in driving the successful delivery of integration projects and ensuring the seamless flow of data between systems. <h2>What You Will Do</h2> <ul> <li>You will be responsible for leading the design, development, and implementation of integration solutions using the Workato platform</li> <li>You will collaborate with stakeholders, including business users and development teams, to gather integration requirements and define project scope</li> <li>You will design and architect scalable and efficient integration workflows, connectors, and data mappings in Workato</li> <li>You will develop and configure integrations between various applications, systems, and APIs using Workato's drag-and-drop interface and scripting capabilities</li> <li>You will ensure the smooth flow of data between systems by implementing error handling, data validation, and exception management mechanisms in Workato</li> <li>You will collaborate with cross-functional teams to identify and resolve integration issues, troubleshoot errors, and optimize performance</li> <li>You will provide technical guidance and support to junior developers or integration specialists on the team</li> <li>You will conduct code reviews, ensure adherence to coding best practices, and drive continuous improvement in development processes</li> <li>You will stay up-to-date with the latest features and capabilities of the Workato platform and propose innovative solutions to enhance integration capabilities</li> <li>You will participate in project planning, estimation, and resource allocation activities related to Workato integration projects</li> </ul> <h2>What You Will Bring to the Table</h2> <ul> <li>You have at least 8 years of proven experience in designing and implementing integrations using the Workato platform, including building workflows, connectors, and transformations.</li> <li>You are proficient in working with various integration patterns and technologies such as REST, SOAP, JSON, XML, and SQL</li> <li>You have experience in integrating cloud-based applications (SaaS) and on-premises systems using Workato</li> <li>You have a solid understanding of data integration and synchronization concepts, data transformation, and mapping techniques</li> <li>You have strong programming and scripting skills (e.g., JavaScript, Python) to implement custom logic and enhancements in Workato</li> <li>You are familiar with API management, authentication, and security concepts in the context of integrations</li> <li>You have excellent problem-solving and analytical skills, with the ability to troubleshoot and resolve complex integration issues</li> <li>You have strong leadership and communication skills to effectively collaborate with cross-functional teams and stakeholders</li> </ul> The estimated annual cash salary for this role is $134,500 - $168,000. This position is also eligible for incentive stock options, subject to the terms of Lattice’s applicable plans. Benefits: The Company offers the following benefits for this position, subject to applicable eligibility requirements: Medical insurance; Dental insurance; Vision insurance; Life, AD&amp;D, and Disability Insurance; Emergency Weather Support; Wellness Apps; Paid Parental Leave, Paid Time off inclusive of holidays and sick time; Commuter &amp; Parking Accounts; Lunches in the Office; Workplace Amenities Stipend, Internet and Phone Stipend; One time WFH Office Set-Up Stipend; 401(k) retirement plan; Financial Planning; Learning &amp; Development Budget; Sabbatical Program; and Invest in Your People Fund *Note on Pay Transparency: Lattice provides an estimate of the compensation for roles that may be hired as required by state regulations. Compensation may vary based on (a) location, as Lattice factors in specific location when benchmarking compensation for most roles; (b) individual candidate skills and qualifications; and (c) individual candidate experience. Additionally, Lattice leverages current market data to determine compensation, so posted compensation figures are subject to change as new market data becomes available. The salary, other compensation, and benefits information is accurate as of the date of this posting. Lattice reserves the right to modify this information at any time, subject to applicable law. <h2>About Lattice</h2> Lattice is on a mission to build cultures where employees and their companies thrive. In an age where employees have more choices than ever before, businesses that put employees first are winning 🏅– and Lattice is building the tools to empower those people-centric companies. Lattice is a people success platform that offers performance reviews, employee engagement surveys, real-time feedback, weekly check-ins, goal setting, and career planning in a way that allows companies to focus on employee development, growth, and engagement – yielding stronger employee retention, performance, and impact to the bottom line 📈. Since launching in 2016, we have grown to over 5,000+ customers globally, including brands like Loom, Robinhood, and Gusto. Lattice is committed to equal treatment and opportunity in all aspects of recruitment, selection, and employment without regard to gender, race, religion, national origin, ethnicity, disability, gender identity/expression, sexual orientation, veteran or military status, or any other category protected under the law. Lattice is an equal opportunity employer; committed to a community of inclusion, and an environment free from discrimination, harassment, and retaliation. By clicking the "Submit Application" button below, you consent to Lattice processing your personal information for the purpose of assessing your candidacy for this position in accordance with<a href="https://lattice.com/privacy/job-applicant-privacy-policy" target="_blank">Lattice's Job Applicant Privacy Policy</a>.

Integration Architect

<h2>This is IT at Lattice</h2> As an IT Systems Engineer at Lattice, you will be responsible for the design, development, and management of our identity and access management systems. you will play a critical role in developing, maintaining, and improving our entire suite of third party applications. You will proactively seek ways to empower all Latticians to work efficiently, productively, and securely anywhere in the world by maintaining and improving, and creating orchestration for our entire SaaS portfolio and supporting systems such as Jamf, Okta, Workato, among others. Additionally, you will be responsible for building and iterating on processes and workflows to enhance the overall employee experience at Lattice. This is an amazing opportunity to join a small but mighty team and develop best practices and tooling strategies while also helping scale the maturity of the enterprise tech stack as the business grows. If you’re someone who is driven, passionate about the latest technologies (AI, anyone?), and enjoys solving impactful problems at a high-growth company, we would love to hear from you! <h2>What You Will Do</h2> <ul> <li>You will design, implement, and manage Identity and Access Management (IAM) solutions using Okta, focusing on SSO, SAML, OAuth, and SCIM protocols</li> <li>You will develop, test, and maintain Okta Workflows to automate and streamline identity lifecycle processes</li> <li>You will administer Lattice’s Okta Environment, including curating Zones, Policies, and building SAML and OIDC integrations for 3rd-party SaaS and internal apps via the OIN or from scratch, including creating authorization servers with custom scopes and claims</li> <li>You will collaborate with cross-functional stakeholders such as EPD, Business Systems, and the People Team to increase automation and improve security posture of internal systems</li> <li>You will leverage Python, Bash, etc. to automate routine tasks and integrate with APIs</li> <li>You will serve as an escalation point for fellow IT Team members on issues requiring deeper technical expertise in various knowledge domains (i.e. Okta, Okta Workflows, endpoint issues, automations, scripting, etc.)</li> <li>You will create and maintain team-focused and user-facing documentation, policies, and procedures</li> <li>You will develop and implement security policies, procedures, and controls to ensure the integrity and compliance of IAM solutions </li> <li>You will identify and take advantage of opportunities to train and mentor various members across Information Technology</li> <li>You will be responsible for the deployment, configuration, and management of enterprise devices using modern device management solutions. Ensures seamless integration with organizational systems, enforces security policies, and supports application distribution, software updates, and compliance with IT standards</li> </ul> <h2>What You Will Bring to the Table</h2> <ul> <li>You have a minimum of 5 years of experience in Identity and Access Management, with at least 3 years of hands-on experience with Okta</li> <li>You have strong experience with IAM related protocols such as SSO, SAML, OAuth, and SCIM</li> <li>You have documented experience automating routine tasks using Okta Workflows and other automation tools</li> <li>You are proficient in Python and Bash scripting, with a strong understanding of API integrations</li> <li>You have firm knowledge of leveraging APIs to orchestrate IAM systems and experience with API integration work</li> <li>You have experience working in high-growth companies with rapidly shifting IT and business needs</li> <li>You can communicate effectively and be able to break down complex problems into easily digestible tasks</li> <li>You are familiar with SaaS applications and their identity and access management requirements</li> <li>You have excellent problem-solving skills and attention to detail</li> <li>You have strong communication and collaboration skills - you’re a team player and focused on the value that diverse perspectives and experiences bring to discussion</li> </ul> Bonus Points: <ul> <li>You have experience developing infrastructure in public cloud environments (AWS/GCP/Azure)</li> <li>You have certifications in JAMF, Okta, and other relevant fields</li> <li>You have previous experience with security and compliance concepts and frameworks</li> <li>You have advanced scripting and API knowledge</li> <li>You have experience managing and administering MDM platforms and endpoint compliance</li> </ul> The estimated annual cash salary for this role is $139,000 - $173,500. This position is also eligible for incentive stock options, subject to the terms of Lattice’s applicable plans. Benefits: The Company offers the following benefits for this position, subject to applicable eligibility requirements: Medical insurance; Dental insurance; Vision insurance; Life, AD&amp;D, and Disability Insurance; Emergency Weather Support; Wellness Apps; Paid Parental Leave, Paid Time off inclusive of holidays and sick time; Commuter &amp; Parking Accounts; Lunches in the Office; Internet and Phone Stipend; One time WFH Office Set-Up Stipend; 401(k) retirement plan; Financial Planning; Learning &amp; Development Budget; Sabbatical Program; and Invest in Your People Fund *Note on Pay Transparency: Lattice provides an estimate of the compensation for roles that may be hired as required by state regulations. Compensation may vary based on (a) location, as Lattice factors in specific location when benchmarking compensation for most roles; (b) individual candidate skills and qualifications; and (c) individual candidate experience. Additionally, Lattice leverages current market data to determine compensation, so posted compensation figures are subject to change as new market data becomes available. The salary, other compensation, and benefits information is accurate as of the date of this posting. Lattice reserves the right to modify this information at any time, subject to applicable law. <h2>About Lattice</h2> Lattice is on a mission to build cultures where employees and their companies thrive. In an age where employees have more choices than ever before, businesses that put employees first are winning 🏅– and Lattice is building the tools to empower those people-centric companies. Lattice is a people success platform that offers performance reviews, employee engagement surveys, real-time feedback, weekly check-ins, goal setting, and career planning in a way that allows companies to focus on employee development, growth, and engagement – yielding stronger employee retention, performance, and impact to the bottom line 📈. Since launching in 2016, we have grown to over 5,000+ customers globally, including brands like Loom, Robinhood, and Gusto. Lattice is committed to equal treatment and opportunity in all aspects of recruitment, selection, and employment without regard to gender, race, religion, national origin, ethnicity, disability, gender identity/expression, sexual orientation, veteran or military status, or any other category protected under the law. Lattice is an equal opportunity employer; committed to a community of inclusion, and an environment free from discrimination, harassment, and retaliation. By clicking the "Submit Application" button below, you consent to Lattice processing your personal information for the purpose of assessing your candidacy for this position in accordance with<a href="https://lattice.com/privacy/job-applicant-privacy-policy" target="_blank">Lattice's Job Applicant Privacy Policy</a>.

8 Lattice Jobs