About the Role
The Field Strategy team at Lattice is looking for a Demo Experience Specialist to level up the way we showcase our product. From product launches to everyday sales calls, you’ll help create and maintain the demo environments that power our go-to-market motion. This role is all about making sure our demos are crisp, compelling, and ready to roll, no matter who’s clicking through. If you’re energized by creative problem-solving, cross-functional teamwork, and bringing stories to life through data and AI, we’d love to meet you.
What You Will Do
- You’ll own the maintenance and evolution of Lattice’s demo environments, keeping them accurate, up to date, and easy to use across the field.
- You’ll partner with Enablement to ensure demo environments and supporting materials are ready for product launches and field trainings.
- You’ll collaborate with Product to shape demo readiness early in the development process, ensuring new features are represented in our environments by the time they launch.
- You’ll partner with Solutions Engineering to identify high-impact demo stories and ensure the team has early, meaningful exposure to upcoming changes.
- You’ll manage demo data updates, bringing structure and creativity to a process that’s evolving, whether that means hands-on work or coordinating with external partners or tools.
- You’ll create and maintain resources like release notes, documentation, and internal guides to help field teams demo with confidence.
- You’ll keep a pulse on demo needs across segments and use cases, helping us scale from one-size-fits-all to fit-for-purpose.
In your first 30/60/90 days, you’ll take ownership of our current demo environment, get familiar with our internal tools and processes, and begin managing regular updates.
By 6 months to 1 year, you’ll be leading scalable improvements to how we manage demo data, shaping our approach to launch readiness, and influencing standards for how the field experiences Lattice demos.
What You Will Bring to the Table
- You have experience working in a SaaS environment, ideally 3 to 5 years in roles like Solutions Engineering, Product Marketing, Sales, or Customer Success. If you bring a strong background in creative storytelling or data analysis, less direct SaaS experience could still make you a great match.
- You’re fluent in AI tools like ChatGPT and Credal, and know how to use them to create documentation, generate demo data, and tell stronger, data-driven stories. You’re confident prompting, iterating, and working alongside AI to move faster and smarter, and you’re excited to bring that experience into a product that’s deeply investing in AI itself.
- You proactively identify gaps and opportunities, even when direction is minimal or the path forward isn’t obvious.
- You have experience managing cross-functional projects with multiple moving parts and stakeholders.
- You understand the importance of storytelling in a sales environment, and how thoughtful data can elevate that story.
- You’re clear and concise in your communication, especially when writing documentation or explaining technical updates.
- You’re efficient, organized, and comfortable juggling priorities in a fast-paced, ever-changing environment.
- You love solving operational puzzles, bringing structure to chaos, and helping go-to-market teams show up strong.
The estimated annual cash salary for this role is $137,500 - $172,000. This position is also eligible for incentive stock options, subject to the terms of Lattice’s applicable plans.
Benefits: The Company offers the following benefits for this position, subject to applicable eligibility requirements: Medical insurance; Dental insurance; Vision insurance; Life, AD&D, and Disability Insurance; Emergency Weather Support; Wellness Apps; Paid Parental Leave, Paid Time off inclusive of holidays and sick time; Commuter & Parking Accounts; Lunches in the Office; Internet and Phone Stipend; One time WFH Office Set-Up Stipend; 401(k) retirement plan; Financial Planning; Learning & Development Budget; Sabbatical Program; and Invest in Your People Fund
*Note on Pay Transparency:
Lattice provides an estimate of the compensation for roles that may be hired as required by state regulations. Compensation may vary based on (a) location, as Lattice factors in specific location when benchmarking compensation for most roles; (b) individual candidate skills and qualifications; and (c) individual candidate experience.
Additionally, Lattice leverages current market data to determine compensation, so posted compensation figures are subject to change as new market data becomes available. The salary, other compensation, and benefits information is accurate as of the date of this posting. Lattice reserves the right to modify this information at any time, subject to applicable law.
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About Lattice
Lattice is on a mission to build cultures where employees and their companies thrive. In an age where employees have more choices than ever before, businesses that put employees first are winning 🏅– and Lattice is building the tools to empower those people-centric companies.
Lattice is a people success platform that offers performance reviews, employee engagement surveys, real-time feedback, weekly check-ins, goal setting, and career planning in a way that allows companies to focus on employee development, growth, and engagement – yielding stronger employee retention, performance, and impact to the bottom line 📈. Since launching in 2016, we have grown to over 5,000+ customers globally, including brands like Loom, Robinhood, and Gusto.
Lattice is committed to equal treatment and opportunity in all aspects of recruitment, selection, and employment without regard to gender, race, religion, national origin, ethnicity, disability, gender identity/expression, sexual orientation, veteran or military status, or any other category protected under the law. Lattice is an equal opportunity employer; committed to a community of inclusion, and an environment free from discrimination, harassment, and retaliation.
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