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<h2><strong>Who we are</strong></h2> <p>Kentik is the network intelligence platform for modern infrastructure teams. Unlike traditional monitoring and observability tools, we demystify complex network operations, enabling organizations to deliver applications and innovation at scale. Built by network experts to make critical insight accessible to every engineer, Kentik is the real-time source of truth that understands every network in context — from data center to cloud to the internet. This single platform unifies and correlates cloud, device, flow, synthetic data to turn telemetry into action. Market leaders like Akamai, Booking.com, Dropbox, and Zoom rely on Kentik to run, manage, and optimize their networks.</p> <h3><strong>What we do</strong></h3> Kentik is seeking a results-driven Digital Marketing Manager to own the strategy, execution, and performance of paid marketing channels. This role requires a strategic thinker with hands-on expertise in designing and managing high-impact paid campaigns that drive measurable results across global markets. Working closely with cross-functional teams and an external agency, you will take ownership of paid search, paid social, and display advertising channels. The ideal candidate is competent in both strategy and execution, with a proven track record in developing comprehensive multi-channel digital marketing strategies tailored to enterprise audiences. <h3><strong>What you'll do</strong></h3>  <ul> <li>Create a well-documented digital advertising strategy and execution plan that includes paid search (Google Ads), social (LinkedIn, Meta, YouTube, Reddit), display, and programmatic advertising</li> <li>Partner with cross-functional teams and an external agency to execute paid digital strategies and campaigns and constantly test, measure, and optimize to improve ROAS</li> <li>Own and meticulously manage a digital advertising budget, ensuring the optimal spend mix across segments, channels, and geos to achieve growth targets</li> <li>Create and manage an advertising calendar that provides visibility into ads running, duration, and schedule for new and/or refreshed creative</li> <li>Provide consistent and actionable performance analysis; present insights and recommendations to improve results; and partner with cross-functional teams to implement optimizations</li> <li>Oversee the management and flawless execution of an external agency; ensure priorities are clear, data is validated, performance is tracked, and goals are achieved</li> <li>Stay current with the latest digital marketing trends, tools, and technologies to maintain a competitive edge</li> </ul> <h3><strong>What you'll bring</strong></h3> <h4><em>Studies have shown that some candidates tend to apply to jobs only if they meet 100% of the qualifications. We encourage you to apply if you meet most of the criteria - even if you don’t match all of the qualifications, your skills and experience could be valuable in this role!</em></h4> <ul> <li>7+ years of experience in being directly accountable for developing and executing paid media strategies in global markets</li> <li>Strong writing, editing, and proofreading skills with rigorous attention to grammar, spelling, and punctuation</li> <li>Background in B2B tech marketing, familiarity with the enterprise software buying cycle and what motivates our ICP/personas strongly preferred</li> <li>Deep understanding of paid media metrics, industry benchmarks, and measurement methodologies</li> <li>Proficient in AdTech and MarTech (e.g., Google Ads, Facebook Ads, Google Analytics, Marketo, 6sense, etc.)</li> <li>Adept at using technology and AI in various forms to make data-driven decisions and/or create efficiencies</li> <li>Growth and experimentation mindset; willingness to learn, explore, and implement new methods to reach our audiences</li> <li>Highly strategic and data-driven with a growth and analytical mindset; impeccable attention to detail, deadlines, and accuracy</li> <li>Team player, able to lead and drive progress in a collaborative environment with both internal and external stakeholders.</li> </ul> <h3><strong>What we offer</strong></h3> <p>Kentik is a fully remote company that operates globally. We seek professionals that will help us thrive as an organization, and in turn, to broaden and enhance your career. We’re very thorough in the interview process to understand your skills and how they will relate to your successful growth here at Kentik. Our compensation philosophy encompasses a fair program for all in order to attract, engage and retain talented individuals who will drive our business and wow our customers.</p> <p>The compensation range for this position is: $125,000 - $175,000. This range reflects the low and high end of the U.S. compensation range Kentik reasonably and generally expects to pay the hired candidate in this role. The actual compensation offered may be lower or higher than the stated range depending on various factors, including but not limited to:</p> <ul> <li>Experience with the skill sets required for success</li> <li>Demonstrated competencies and potential </li> <li>A geographic market-based approach</li> </ul> <p>In addition to a great career opportunity, Kentik offers stellar benefits for our employees, which include:</p> <ul> <li>100% of premiums are paid by company for health, vision and dental coverage for you and your dependents</li> <li>Additionally, an annual Health Reimbursement Account (HRA) of $3,000 for an individual or $4,500 for a family</li> <li>Paid family &amp; medical leave </li> <li>Open PTO, a quarterly Wellness Day, and a minimum of 10 paid holidays</li> <li>401(k) retirement account</li> <li>Home office reimbursement </li> <li>Stock options</li> </ul> <p><strong><em>Note:</em></strong><em> Benefits are as listed for all US full-time employees. For compensation, international applicants will be treated equitably in relation to the laws applicable within the countries in which we operate.</em></p>  <h2><strong>Come work with us</strong></h2> <p>The true meaning of Kentik is <strong>visibility</strong>. We’re committed to making sure everyone feels empowered to use their voice, has a sense of belonging, and is represented at Kentik. </p> <p><strong>We don’t look for individuals who fit the culture, but those who will continue to add to the culture. <br></strong>We encourage everyone to apply, especially those individuals who are underrepresented in the industry: people of color, LGBTQI+ community, women, individuals with disabilities (both seen and unseen), veterans, and people of any age or family status. </p> <p>Kentik is committed to creating an inclusive interview process. If you require a reasonable accommodation during the application or interview process, please reach out to <a href="mailto:recruiting@kentik.com" target="_blank">recruiting@kentik.com</a>.</p> <p><strong>Come as you are!<br></strong>You will be working at a fast-growing, well-funded startup alongside industry thought leaders and network aficionados as we build the future of observability and set the high bar for how network operations and digital businesses should run. With a competitive salary and amazing benefits on top of the meaningful and challenging projects you’ll take on, we’re sure you’ll enjoy joining the Kentik team.</p> <p>#li-remote</p>

Kentik

Digital Marketing Manager

<h2><strong>Who we are</strong></h2> <p>Kentik is the network intelligence platform for modern infrastructure teams. Unlike traditional monitoring and observability tools, we demystify complex network operations, enabling organizations to deliver applications and innovation at scale. Built by network experts to make critical insight accessible to every engineer, Kentik is the real-time source of truth that understands every network in context — from data center to cloud to the internet. This single platform unifies and correlates cloud, device, flow, synthetic data to turn telemetry into action. Market leaders like Akamai, Booking.com, Dropbox, and Zoom rely on Kentik to run, manage, and optimize their networks.</p> <h3><strong>What we do</strong></h3> We are looking for a Global Marketing Programs Manager with hands-on experience architecting and executing B2B marketing programs for SaaS, enterprise, and/or service provider markets. The ideal candidate is self-directed and self-motivated, with high standards for quality of work and program management excellence.   <br>The candidate should have experience managing multi-channel programs that require sales alignment, cross-functional collaboration, and management of external vendors/agencies. This role requires a strong understanding of the buyer’s journey, the ability to grasp technical subject matter, and a proven track record of completing projects on time and within budget.  <h3><strong>What you'll do</strong></h3>  <ul> <li> <em>Third-Party Programs</em> <br> <ul> <li>Work with appropriate stakeholders to develop and execute a mix of third-party programs to support our funnel and pipeline targetsProgram examples include content syndication (publications, podcasts, associations, etc.), lead acquisition, and appointment setting programs</li> <li>Responsible for overall program execution and end-to-end lead management, ensuring leads are collected, processed, and nurtured through Marketo nurture email cadences, SDR follow-up cadences, and other appropriate outbound marketing efforts, as needed<br><br> </li> </ul> </li> <li> <em>Email Programs</em> <ul> <li>Work with the appropriate stakeholders to develop and deploy always-on email nurture sequences for Enterprise and Service Provider audiences</li> <li>Collaborate closely with Marketing Operations to build, test, and deploy nurture cadences</li> <li>Monitor, refresh, and optimize cadences on an ongoing basis to ensure performance against industry benchmarks and other standards of excellence</li> <li>Deliver quarterly performance reports, as well as recommendations for improvement as needed</li> </ul> </li> </ul> <ul> <li> <em>Webinars and Workshops</em> <ul> <li>Develop and execute a calendar for all internal and third party-hosted webinars and workshops to educate our audiences on key topics, use cases, and platform capabilities</li> <li>Coordinate with both internal and external speakers (SMEs, industry experts, customers, etc.) to ensure webinar and workshop deliverables are completed on time and that the presenters are properly prepped</li> <li>Develop the promotional plan and collaborate with GTM and marketing teams to promote each webinar and workshop to the target audience. Promotional efforts may include email marketing, organic and paid social media, sales and partner outreach, and promotion at other events</li> <li>Develop post-webinar/workshop follow-up plans, which may include email nurture and/or sales outbound cadences</li> </ul> </li> </ul> <ul> <li> <em>Partner Programs</em> <ul> <li>Support the inclusion and/or extension of marketing programs to select partners, as applicable</li> <li>Support the execution of joint marketing programs with select partners, working with Channel and marketing teams to complete marketing deliverables</li> </ul> </li> </ul> <ul> <li> <em>Performance Reporting</em> <ul> <li>Conduct post-program assessments and communicate results, ROI, and overall program effectiveness</li> <li>Continuously update and adjust program strategies to meet and exceed pipeline requirements</li> </ul> </li> </ul> <h3><strong>What you'll bring</strong></h3> <h4><em>Studies have shown that some candidates tend to apply to jobs only if they meet 100% of the qualifications. We encourage you to apply if you meet most of the criteria - even if you don’t match all of the qualifications, your skills and experience could be valuable in this role!</em></h4> <ul> <li>7+ years of experience in B2B marketing, preferably within the technology sector</li> <li>Proven experience in developing and managing global marketing programs with a strong focus on demand generation, lead nurturing, and event marketing</li> <li>Must have omnichannel experience, including email marketing; content marketing; direct mail; webinars, workshops and other events; and integrated campaigns</li> <li>Exceptional communication and collaboration skills, with experience working in a global, cross-functional environment</li> <li>Knowledge of different marketing channels, including digital marketing and demand generation </li> <li>Ability to collaborate with GTM teams, including Sales, to align on program objectives, roles and responsibilities</li> <li>Proven ability to manage multiple projects, solve problems, and execute independently</li> <li>A positive and professional attitude with a strong desire to meet or exceed expectations for quality, timeliness, and results</li> <li>Experience using Marketo, Salesforce, 6sense, and be familiar with ad platforms such as Google Ads, Meta, and LinkedIn</li> </ul> <h3><strong>What we offer</strong></h3> <p>Kentik is a fully remote company that operates globally. We seek professionals that will help us thrive as an organization, and in turn, to broaden and enhance your career. We’re very thorough in the interview process to understand your skills and how they will relate to your successful growth here at Kentik. Our compensation philosophy encompasses a fair program for all in order to attract, engage and retain talented individuals who will drive our business and wow our customers.</p> <p>The compensation range for this position is: $140,000 - $175,000. This range reflects the low and high end of the U.S. compensation range Kentik reasonably and generally expects to pay the hired candidate in this role. The actual compensation offered may be lower or higher than the stated range depending on various factors, including but not limited to:</p> <ul> <li>Experience with the skill sets required for success</li> <li>Demonstrated competencies and potential </li> <li>A geographic market-based approach</li> </ul> <p>In addition to a great career opportunity, Kentik offers stellar benefits for our employees, which include:</p> <ul> <li>100% of premiums are paid by company for health, vision and dental coverage for you and your dependents</li> <li>Additionally, an annual Health Reimbursement Account (HRA) of $3,000 for an individual or $4,500 for a family</li> <li>Paid family &amp; medical leave </li> <li>Open PTO, a quarterly Wellness Day, and a minimum of 10 paid holidays</li> <li>401(k) retirement account</li> <li>Home office reimbursement </li> <li>Stock options</li> </ul> <p><strong><em>Note:</em></strong><em> Benefits are as listed for all US full-time employees. For compensation, international applicants will be treated equitably in relation to the laws applicable within the countries in which we operate.</em></p>  <h2><strong>Come work with us</strong></h2> <p>The true meaning of Kentik is <strong>visibility</strong>. We’re committed to making sure everyone feels empowered to use their voice, has a sense of belonging, and is represented at Kentik. </p> <p><strong>We don’t look for individuals who fit the culture, but those who will continue to add to the culture. <br></strong>We encourage everyone to apply, especially those individuals who are underrepresented in the industry: people of color, LGBTQI+ community, women, individuals with disabilities (both seen and unseen), veterans, and people of any age or family status. </p> <p>Kentik is committed to creating an inclusive interview process. If you require a reasonable accommodation during the application or interview process, please reach out to <a href="mailto:recruiting@kentik.com" target="_blank">recruiting@kentik.com</a>.</p> <p><strong>Come as you are!<br></strong>You will be working at a fast-growing, well-funded startup alongside industry thought leaders and network aficionados as we build the future of observability and set the high bar for how network operations and digital businesses should run. With a competitive salary and amazing benefits on top of the meaningful and challenging projects you’ll take on, we’re sure you’ll enjoy joining the Kentik team.</p> <p>#li-remote</p>

Global Marketing Programs Manager

<h2><strong>Who we are</strong></h2> <p>Kentik is the network intelligence platform for modern infrastructure teams. Unlike traditional monitoring and observability tools, we demystify complex network operations, enabling organizations to deliver applications and innovation at scale. Built by network experts to make critical insight accessible to every engineer, Kentik is the real-time source of truth that understands every network in context — from data center to cloud to the internet. This single platform unifies and correlates cloud, device, flow, synthetic data to turn telemetry into action. Market leaders like Akamai, Booking.com, Dropbox, and Zoom rely on Kentik to run, manage, and optimize their networks.</p> <h3><strong>What we do</strong></h3> At Kentik, we take great care of our Customers to ensure they get the most value out of our relationship and Products. We strive to build long lasting, deep relationships and be there for them throughout our joint success journey. This role establishes and maintains ownership of the entire Customer experience including initial onboarding, adoption, ongoing cadence, as well as managing renewals. You will be the proactive outreach owner for your entire book of business, and have the chance to work with really exciting companies using Kentik. Additionally, the role is a key contributor to identifying expansion and upsell opportunities, with joint responsibility together with the sales team over those opportunities. <br> <br>Are you outgoing, detail oriented, emotionally intelligent, and know how to balance competing priorities? If so, let’s have a conversation about joining Kentik’s growing Customer Success Division. This is an exciting opportunity for anyone looking to join a scaling, growing, and nurturing team of Success professionals.  <h3><strong>What you'll do</strong></h3>  <ul> <li>Identify and foster key customer champions across different parts of the customer organization and take responsibility for the customer’s long-term health and success</li> <li>Support customers through the Kentik Customer Journey: from on-boarding through adoption, to renewal and growth</li> <li>Establish and maintain rapport with all assigned accounts</li> <li>Work closely with your team of Customer Success Engineers, Account Executives, Sales Engineers and Kentik Leadership to ensure customers have an optimal experience and achieve their desired outcomes</li> <li>Identify and call out account risks</li> <li>Capture key customer needs, translate them to internal tasks, and execute</li> <li>Aim to become each customer’s trusted advisor by displaying a high degree of emotional intelligence and being each customer’s advocate back to other Kentik teams</li> <li>Ability to work in a customer-first, team collaborative setting, supporting other team members and sharing what is working as well as what could be improved</li> <li>Travel on-site to key customers as needed</li> </ul> <h3><strong>What you'll bring</strong></h3> <h4><em>Studies have shown that some candidates tend to apply to jobs only if they meet 100% of the qualifications. We encourage you to apply if you meet most of the criteria - even if you don’t match all of the qualifications, your skills and experience could be valuable in this role!</em></h4> <ul> <li>5+ years of Customer Success Management / Account Management experience</li> <li>Strong preference for candidates who are based in the SF Bay Area</li> <li>High degree of proficiency in Salesforce CRM, Google Suite, Modern SaaS CS tools (Catalyst.io, Pendo, Looker, etc.)</li> <li>Clear communication abilities, and choosing the right mode of communication naturally (email, phone, messaging, etc.)</li> <li>Ability to speak with authority and lead customer meetings to favorable outcomes</li> <li>Previous SaaS experience required</li> <li>Revenue recognition experience in a SaaS framework is a strong plus</li> <li>Emotional intelligence, ability to pick up interpersonal, unspoken communication and leverage these to drive better outcomes</li> <li>A “get it done” mindset</li> <li>Enjoy what you do and bring your unique experience to benefit both the team and our customers</li> <li>Ability to travel up to 25% of the time</li> <li>Willingness to work PST hours</li> </ul> <h3><strong>What we offer</strong></h3> <p>Kentik is a fully remote company that operates globally. We seek professionals that will help us thrive as an organization, and in turn, to broaden and enhance your career. We’re very thorough in the interview process to understand your skills and how they will relate to your successful growth here at Kentik. Our compensation philosophy encompasses a fair program for all in order to attract, engage and retain talented individuals who will drive our business and wow our customers.</p> <p>The base salary range for this position is: $100,000 - $136,000, with an expected overall targeted earnings (OTE) range of: $125,000 - $170,000. The salary range and OTE reflect the low and high end of the U.S. range Kentik reasonably and generally expects to pay the hired candidate in this role. The actual salary offered may be lower or higher than the stated range depending on various factors, including but not limited to:</p> <ul> <li>Experience with the skill sets required for success</li> <li>Demonstrated competencies and potential </li> <li>A geographic market-based approach</li> </ul> <p>In addition to a great career opportunity, Kentik offers stellar benefits for our employees, which include:</p> <ul> <li>100% of premiums are paid by company for health, vision and dental coverage for you and your dependents</li> <li>Additionally, an annual Health Reimbursement Account (HRA) of $3,000 for an individual or $4,500 for a family</li> <li>Paid family &amp; medical leave </li> <li>Open PTO, a quarterly Wellness Day, and a minimum of 10 paid holidays</li> <li>401(k) retirement account</li> <li>Home office reimbursement </li> <li>Stock options</li> </ul> <p><strong><em>Note:</em></strong><em> Benefits are as listed for all US full-time employees. For compensation, international applicants will be treated equitably in relation to the laws applicable within the countries in which we operate.</em></p>  <h2><strong>Come work with us</strong></h2> <p>The true meaning of Kentik is <strong>visibility</strong>. We’re committed to making sure everyone feels empowered to use their voice, has a sense of belonging, and is represented at Kentik. </p> <p><strong>We don’t look for individuals who fit the culture, but those who will continue to add to the culture. <br></strong>We encourage everyone to apply, especially those individuals who are underrepresented in the industry: people of color, LGBTQI+ community, women, individuals with disabilities (both seen and unseen), veterans, and people of any age or family status. </p> <p>Kentik is committed to creating an inclusive interview process. If you require a reasonable accommodation during the application or interview process, please reach out to <a href="mailto:recruiting@kentik.com" target="_blank">recruiting@kentik.com</a>.</p> <p><strong>Come as you are!<br></strong>You will be working at a fast-growing, well-funded startup alongside industry thought leaders and network aficionados as we build the future of observability and set the high bar for how network operations and digital businesses should run. With a competitive salary and amazing benefits on top of the meaningful and challenging projects you’ll take on, we’re sure you’ll enjoy joining the Kentik team.</p> <p>#li-remote</p>

Customer Success Manager - US PST

<h2><strong>Who we are</strong></h2> <p>Kentik is the network observability company. Our platform is a must-have for the network front line, whether digital business, corporate IT, or service provider. Network professionals turn to the Kentik Network Observability Cloud to plan, run, and fix any network, relying on our infinite granularity, AI-driven insights, and insanely fast search.</p> <p>Kentik makes sense of network, cloud, host, and container flow, Internet routing, performance tests, and network metrics. We show network pros what they need to know about their network performance, health, and security to make their business-critical services shine. Networks power the world’s most valuable companies, and those companies trust Kentik. Market leaders like IBM, Box, and Zoom rely on Kentik for network observability. Visit us at <a href="http://kentik.com/" target="_blank">kentik.com</a> and follow us at <a href="https://twitter.com/kentikinc" target="_blank">@kentikinc</a>.</p> <h3><strong>What we do</strong></h3> As a Program Manager, Product, you will be responsible for managing and executing all tactical aspects of the product release process. This role will ensure seamless coordination across product, engineering, marketing, and other key stakeholders to drive successful and timely releases. The ideal candidate will bring structure, efficiency, and clear communication to the release process, ensuring alignment and minimizing disruptions. <h3><strong>What you'll do</strong></h3>  <ul> <li>Own and manage the product release lifecycle, from planning to execution</li> <li>Develop and manage release roadmaps and timelines</li> <li>Identify and manage dependencies between swimlanes</li> <li>Manage highly strategic cross-functional projects and ensure projects align with overall product strategy and business goals.</li> <li>Establish and enforce standardized product release processes, including approval workflows and launch readiness checklists</li> <li>Coordinate cross-functional teams to ensure whole company readiness for each release</li> <li>Identify potential risks and roadblocks early in the release process and proactively develop mitigation strategies</li> <li>Continuously refine release processes to improve efficiency and reduce bottlenecks</li> <li>Act as the central point of contact for all release-related activities, ensuring alignment between product, engineering, marketing, product support, and other teams</li> <li>Ensure clear and timely communication of release plans, updates, and post-release evaluations</li> <li>Develop and distribute release notes, internal briefings, and external announcements in collaboration with product marketing and customer support</li> <li>Maintain a centralized repository for documentation to improve accessibility and alignment across teams</li> <li>Serve as a liaison between teams to ensure alignment and expectation management</li> </ul> <h3><strong>What you'll bring</strong></h3> <h4><em>Studies have shown that some candidates tend to apply to jobs only if they meet 100% of the qualifications. We encourage you to apply if you meet most of the criteria - even if you don’t match all of the qualifications, your skills and experience could be valuable in this role!</em></h4> <ul> <li>5+ years of experience in program or project management within a product or engineering organization</li> <li>Strong leadership and management skills</li> <li>Excellent communication and interpersonal skills</li> <li>Experience in project management methodologies (e.g., Agile, Waterfall)</li> <li>Strategic thinking and planning skills</li> <li>Risk management skills</li> <li>Experience working with product development tools such as Notion, Productboard, and GitHub Projects</li> <li>Experience with creating and rolling out processes - i.e. documentation, communication, change management</li> <li>Ability to drive cross-functional alignment and execute structured processes effectively</li> <li>Proven ability to manage multiple projects and drive initiatives to completion</li> <li>Experience working in a SaaS environment with fast-paced product cycles</li> </ul> <p><strong>Nice to haves:<br></strong></p> <ul> <li>Program management certification (e.g., PMP, SAFe, or similar)</li> <li>Background in or familiarity with one or more of these areas: Network Engineering, Network Management Systems, Network Performance Management, Network Performance/Monitoring, DDoS detection and mitigation</li> </ul> <h3><strong>What we offer</strong></h3> <p>Kentik is a fully remote company that operates globally. We seek professionals that will help us thrive as an organization, and in turn, to broaden and enhance your career. We’re very thorough in the interview process to understand your skills and how they will relate to your successful growth here at Kentik. Our compensation philosophy encompasses a fair program for all in order to attract, engage and retain talented individuals who will drive our business and wow our customers.</p> <p>The compensation range for this position is: $130,000 - $180,000. This range reflects the low and high end of the U.S. compensation range Kentik reasonably and generally expects to pay the hired candidate in this role. The actual compensation offered may be lower or higher than the stated range depending on various factors, including but not limited to:</p> <ul> <li>Experience with the skill sets required for success</li> <li>Demonstrated competencies and potential </li> <li>A geographic market-based approach</li> </ul> <p>In addition to a great career opportunity, Kentik offers stellar benefits for our employees, which include:</p> <ul> <li>100% of premiums are paid by company for health, vision and dental coverage for you and your dependents</li> <li>Additionally, an annual Health Reimbursement Account (HRA) of $3,000 for an individual or $4,500 for a family</li> <li>Paid family &amp; medical leave </li> <li>Open PTO, a quarterly Wellness Day, and a minimum of 10 paid holidays</li> <li>401(k) retirement account</li> <li>Home office reimbursement </li> <li>Stock options</li> </ul> <p><strong><em>Note:</em></strong><em> Benefits are as listed for all US full-time employees. For compensation, international applicants will be treated equitably in relation to the laws applicable within the countries in which we operate.</em></p>  <h2><strong>Come work with us</strong></h2> <p>The true meaning of Kentik is <strong>visibility</strong>. We’re committed to making sure everyone feels empowered to use their voice, has a sense of belonging, and is represented at Kentik. </p> <p><strong>We don’t look for individuals who fit the culture, but those who will continue to add to the culture. <br></strong>We encourage everyone to apply, especially those individuals who are underrepresented in the industry: people of color, LGBTQI+ community, women, individuals with disabilities (both seen and unseen), veterans, and people of any age or family status. </p> <p>Kentik is committed to creating an inclusive interview process. If you require a reasonable accommodation during the application or interview process, please reach out to <a href="mailto:recruiting@kentik.com" target="_blank">recruiting@kentik.com</a>.</p> <p><strong>Come as you are!<br></strong>You will be working at a fast-growing, well-funded startup alongside industry thought leaders and network aficionados as we build the future of observability and set the high bar for how network operations and digital businesses should run. With a competitive salary and amazing benefits on top of the meaningful and challenging projects you’ll take on, we’re sure you’ll enjoy joining the Kentik team.</p> <p>#li-remote</p>

Program Manager, Product

<h2><strong>Who we are</strong></h2> <p>Kentik is the network observability company. Our platform is a must-have for the network front line, whether digital business, corporate IT, or service provider. Network professionals turn to the Kentik Network Observability Cloud to plan, run, and fix any network, relying on our infinite granularity, AI-driven insights, and insanely fast search.</p> <p>Kentik makes sense of network, cloud, host, and container flow, Internet routing, performance tests, and network metrics. We show network pros what they need to know about their network performance, health, and security to make their business-critical services shine. Networks power the world’s most valuable companies, and those companies trust Kentik. Market leaders like IBM, Box, and Zoom rely on Kentik for network observability. Visit us at <a href="http://kentik.com/" target="_blank">kentik.com</a> and follow us at <a href="https://twitter.com/kentikinc" target="_blank">@kentikinc</a>.</p> <h3><strong>What we do</strong></h3>  <p>Our platform ingests trillions of records and serves hundreds of thousands of queries for our users each day. You will gain experience building a production quality, high performance server-and-client SaaS application that handles uniquely high volumes of data.<br> <br>We have built a team of world-class engineers, network experts, and technology thought leaders in a remote-friendly culture from day one. While prior experience in a remote environment is not required, we highly value strong collaboration and communication skills, as well as a high level of independence and autonomy.</p> <p><em>*This is a remote role. However, due to the location of the teams we are hiring for, working hours in US time zones is a requirement for this position.</em></p>  <h3><strong>What you'll do</strong></h3> <p>Kentik is looking for a Senior level Site Reliability Engineer (Cloud) to join our Product Engineering team. This person will help build and maintain our Synthetics and Cloud product lines. These products have multiple applications deployed in various cloud providers all over the world, and we manage these cloud applications using observability tooling, automated build processes, and adherence to configuration as code best practices.<br><br>We’re looking for an experienced engineer who will work with engineering teams across the company to help grow our hardware and software infrastructure. We operate a well-organized, well-instrumented platform, and offer enormous opportunities for employee growth.</p> <ul> <li>Ensure our real-time, scalable, infrastructure is set up for growth and working efficiently. Our infrastructure runs on our own hardware, across multiple locations as well as all major cloud vendors</li> <li>Work on tools and processes to better monitor our platform as well as ensuring its stability through our rapid growth</li> <li>Deep-dive into diverse topics, from firewalls and IP routing, to database replication strategies or automating build processes</li> <li>Collaborate with engineering and infrastructure teams on finding solutions from an operational perspective</li> <li>Assist with expanding our cloud deployments across the major cloud providers</li> <li>Contribute code, code reviews and tools or patches to all kinds of existing code</li> <li>Write design documents or collaborate on colleagues’ docs to introduce new features or changes into our infrastructure</li> <li>Provide valuable feedback on team goals, projects, and processes. We believe in continuously improving our team</li> </ul>  <h3><strong>What you'll bring</strong></h3> <h4><em>Studies have shown that some candidates tend to apply to jobs only if they meet 100% of the qualifications. We encourage you to apply if you meet most of the criteria - even if you don’t match all of the qualifications, your skills and experience could be valuable in this role!</em></h4> <ul> <li>5+ years of experience in cloud-based Systems Administration, IT and/or SRE related projects</li> <li>Strong experience with public cloud, container and orchestration technologies including AWS, GCP, Azure, Kubernetes, and Docker</li> <li>Solid programming and automation skills (Bash, Python, Go) including experience working with configuration management (infrastructure as code) platforms such as Terraform, Ansible, and Puppet</li> <li>Experience working with *nix system command line (e.g. ssh, grep, awk)</li> <li>Detailed understanding of major internet protocols (TCP/IP, DNS, HTTP, TLS)</li> <li>Networking administration experience: concepts such as routing, firewalls (iptables), peering sound familiar</li> <li>A passion for documenting code, processes, and infrastructure in runbooks and wikis</li> <li>Worked with metrics monitoring solutions such as grafana, prometheus, telegraf, and OpenTelemetry</li> <li>Experience creating and managing tickets with third party vendors and owning cloud vendor partner relationships</li> </ul> <p><strong>Nice to haves:<br></strong></p> <ul> <li>Familiarity with Kubernetes orchestration and automation tools such as Helm, Kustomize, ArgoCD, and Flux</li> <li>Experience optimizing CI/CD pipelines such as GitHub Actions, Earthly and Jenkins</li> <li>Exposure to PagerDuty Integrations</li> <li>Knowledge of SRE, DevOps and GitOps practices and principles</li> </ul> <h3><strong>What we offer</strong></h3> <p>Kentik is a fully remote company that operates globally. We seek professionals that will help us thrive as an organization, and in turn, to broaden and enhance your career. We’re very thorough in the interview process to understand your skills and how they will relate to your successful growth here at Kentik. Our compensation philosophy encompasses a fair program for all in order to attract, engage and retain talented individuals who will drive our business and wow our customers.</p> <p>The compensation range for this position is: $159,000 - $215,000. This range reflects the low and high end of the U.S. compensation range Kentik reasonably and generally expects to pay the hired candidate in this role. The actual compensation offered may be lower or higher than the stated range depending on various factors, including but not limited to:</p> <ul> <li>Experience with the skill sets required for success</li> <li>Demonstrated competencies and potential </li> <li>A geographic market-based approach</li> </ul> <p>In addition to a great career opportunity, Kentik offers stellar benefits for our employees, which include:</p> <ul> <li>100% of premiums are paid by company for health, vision and dental coverage for you and your dependents</li> <li>Additionally, an annual Health Reimbursement Account (HRA) of $3,000 for an individual or $4,500 for a family</li> <li>Paid family &amp; medical leave </li> <li>Open PTO, a quarterly Wellness Day, and a minimum of 10 paid holidays</li> <li>401(k) retirement account</li> <li>Home office reimbursement </li> <li>Stock options</li> </ul> <p><strong><em>Note:</em></strong><em> Benefits are as listed for all US full-time employees. For compensation, international applicants will be treated equitably in relation to the laws applicable within the countries in which we operate.</em></p>  <h2><strong>Come work with us</strong></h2> <p>The true meaning of Kentik is <strong>visibility</strong>. We’re committed to making sure everyone feels empowered to use their voice, has a sense of belonging, and is represented at Kentik. </p> <p><strong>We don’t look for individuals who fit the culture, but those who will continue to add to the culture. <br></strong>We encourage everyone to apply, especially those individuals who are underrepresented in the industry: people of color, LGBTQI+ community, women, individuals with disabilities (both seen and unseen), veterans, and people of any age or family status. </p> <p>Kentik is committed to creating an inclusive interview process. If you require a reasonable accommodation during the application or interview process, please reach out to <a href="mailto:recruiting@kentik.com" target="_blank">recruiting@kentik.com</a>.</p> <p><strong>Come as you are!<br></strong>You will be working at a fast-growing, well-funded startup alongside industry thought leaders and network aficionados as we build the future of observability and set the high bar for how network operations and digital businesses should run. With a competitive salary and amazing benefits on top of the meaningful and challenging projects you’ll take on, we’re sure you’ll enjoy joining the Kentik team.</p> <p>#li-remote</p>

Sr Site Reliability Engineer, Cloud

<h2><strong>Who we are</strong></h2> <p>Kentik is the network observability company. Our platform is a must-have for the network front line, whether digital business, corporate IT, or service provider. Network professionals turn to the Kentik Network Observability Cloud to plan, run, and fix any network, relying on our infinite granularity, AI-driven insights, and insanely fast search.</p> <p>Kentik makes sense of network, cloud, host, and container flow, Internet routing, performance tests, and network metrics. We show network pros what they need to know about their network performance, health, and security to make their business-critical services shine. Networks power the world’s most valuable companies, and those companies trust Kentik. Market leaders like IBM, Box, and Zoom rely on Kentik for network observability. Visit us at <a href="http://kentik.com/" target="_blank">kentik.com</a> and follow us at <a href="https://twitter.com/kentikinc" target="_blank">@kentikinc</a>.</p> <h3><strong>What we do</strong></h3> Protecting one’s network is one of the key outcomes of actionable Infrastructure Observability. If it’s any indication, a vast majority of Kentik’s customers trust us to help protect their network. With that in mind, Kentik is seeking a talented and passionate Senior/Staff Product Manager to join our team and support our DDoS Protection Product Line, as well as our Alerting product.<br><br>Joining as the leading Product Manager for Infrastructure Security you will be driving all future evolutions of the platform that leverage Kentik’s best-in-class Infrastructure Observability to protect our customers’ networks.<br><br>In this position, you will work in close partnership with our field teams, product marketing teams and engineering teams to evaluate the market, understand our customers’ pain points, design products to answer their needs and take them to market. <h3><strong>What you'll do</strong></h3>  <ul> <li>Play an active role alongside with our Sales, Field Engineering and Support teams to drive growth and retention for Kentik’s DDoS prevention/protection/mitigation product line</li> <li>Be the market expert and Internal Champion on DDoS Detection, Protection, Scrubbing: gather intel on market trends, competitor portfolios and technologies to fuel your product evolutions, as well as support Product Marketing’s pitch</li> <li>Be Kentik’s customers’ voice for requirements associated to DDoS Detection &amp; Protection, define the associated roadmap for the platform to support these, work with our Engineering Team to deliver them and Product Marketing to bring them to market</li> <li>Oversee Kentik’s DDoS Detection and Protection Roadmap for both Enterprise and Service Providers, partner with engineering to deliver it, and provide support to ensure company readiness to sell and support these features</li> <li>Evangelize, train, document internally and externally for use cases, market segments and point features as well as the mid &amp; long term vision for our Infrastructure Security portfolio</li> <li>Facilitate and maintain a high level of transparency and alignment within the company on short/mid/long term vision and feature release schedules</li> <li>Own adoption metrics around your portfolio and pull from them extensively for analytical product decision making and adoption tracking</li> </ul> <h3><strong>What you'll bring</strong></h3> <h4><em>Studies have shown that some candidates tend to apply to jobs only if they meet 100% of the qualifications. We encourage you to apply if you meet most of the criteria - even if you don’t match all of the qualifications, your skills and experience could be valuable in this role!</em></h4> <ul> <li>5+ years experience of Product Management or Engineering in one or more of these areas: Infrastructure Security, DDoS detection, prevention and protection</li> <li>You have practitioner-level knowledge of standard networking technologies: TCP/IP, Routing, BGP, SNMP, Streaming Telemetry, Network Flow Monitoring</li> <li>Hands-on knowledge of both Network-based security at scale such as: Remote Triggered Black-holing, BGP Flowspec and the homegrown solutions out there built upon these</li> <li>You are tuned into the Infrastructure Security ecosystem: appliance-based DDoS detection and protection, in-house and cloud scrubbing services</li> <li>Excellent written and verbal communication and are skilled at presenting ideas to technical and non-technical crowds</li> <li>Strong collaboration skills - you will need to communicate effectively with and orchestrate many other functions within the organization</li> <li>Well versed in the Engineering and Operational best practices at for both Service Provider and Enterprise networks, and are able to navigate their specificities</li> <li>You don't only craft products, you deliver the accompanying vision and strive to deliver a compact yet clearly defined message around it to both customers and partners within the company</li> <li>Ability to drive project independently - our staff is geographically distributed, and our employees need to be able to map out steps towards a successful future target</li> <li>Creative and curious mindset - you exhibit constant technical curiosity and strive to rope your collaborators into the crafting process</li> <li>Analytical mindset: whether it is SQL or Product Analytics, you back your assumptions and assess risks with numbers</li> </ul> <p><strong>Nice to haves:</strong></p> <ul> <li>Familiar with the ITOPs ecosystem (ticketing, incident management, chatops…) - whether it is best practices or vendors in this quadrant</li> <li>Successful field experience of managing or partnering with infrastructure security suppliers such as DDoS detection, protection, scrubbing and clean pipes services</li> <li>Experience with newer infrastructure SaaS products such as NDR and SASE</li> <li>Insights on where AI and ML meet Infrastructure Security and the current and future resulting products</li> <li>Practical or theoretical knowledge around Network Automation and Source of Truth platforms in the field</li> <li>Prior experience with SaaS companies: their complexities, their scale, their pricing models</li> <li>You have prior experience with Metrics platforms, Network Flow Monitoring (for a Network Equipment Vendor or Network Engineering/Operations Team) or Inter Domain Routing (Peering, Transit…).</li> </ul> <h3><strong>What we offer</strong></h3> <p>Kentik is a fully remote company that operates globally. We seek professionals that will help us thrive as an organization, and in turn, to broaden and enhance your career. We’re very thorough in the interview process to understand your skills and how they will relate to your successful growth here at Kentik. Our compensation philosophy encompasses a fair program for all in order to attract, engage and retain talented individuals who will drive our business and wow our customers.</p> <p>The compensation range for this position is: $185,000 - $255,000. This range reflects the low and high end of the U.S. compensation range Kentik reasonably and generally expects to pay the hired candidate in this role. The actual compensation offered may be lower or higher than the stated range depending on various factors, including but not limited to:</p> <ul> <li>Experience with the skill sets required for success</li> <li>Demonstrated competencies and potential </li> <li>A geographic market-based approach</li> </ul> <p>In addition to a great career opportunity, Kentik offers stellar benefits for our employees, which include:</p> <ul> <li>100% of premiums are paid by company for health, vision and dental coverage for you and your dependents</li> <li>Additionally, an annual Health Reimbursement Account (HRA) of $3,000 for an individual or $4,500 for a family</li> <li>Paid family &amp; medical leave </li> <li>Open PTO, a quarterly Wellness Day, and a minimum of 10 paid holidays</li> <li>401(k) retirement account</li> <li>Home office reimbursement </li> <li>Stock options</li> </ul> <p><strong><em>Note:</em></strong><em> Benefits are as listed for all US full-time employees. For compensation, international applicants will be treated equitably in relation to the laws applicable within the countries in which we operate.</em></p>  <h2><strong>Come work with us</strong></h2> <p>The true meaning of Kentik is <strong>visibility</strong>. We’re committed to making sure everyone feels empowered to use their voice, has a sense of belonging, and is represented at Kentik. </p> <p><strong>We don’t look for individuals who fit the culture, but those who will continue to add to the culture. <br></strong>We encourage everyone to apply, especially those individuals who are underrepresented in the industry: people of color, LGBTQI+ community, women, individuals with disabilities (both seen and unseen), veterans, and people of any age or family status. </p> <p>Kentik is committed to creating an inclusive interview process. If you require a reasonable accommodation during the application or interview process, please reach out to <a href="mailto:recruiting@kentik.com" target="_blank">recruiting@kentik.com</a>.</p> <p><strong>Come as you are!<br></strong>You will be working at a fast-growing, well-funded startup alongside industry thought leaders and network aficionados as we build the future of observability and set the high bar for how network operations and digital businesses should run. With a competitive salary and amazing benefits on top of the meaningful and challenging projects you’ll take on, we’re sure you’ll enjoy joining the Kentik team.</p> <p>#li-remote</p>

Sr Infrastructure Security Product Manager

<h2><strong>Who we are</strong></h2> <p>Kentik is the network observability company. Our platform is a must-have for the network front line, whether digital business, corporate IT, or service provider. Network professionals turn to the Kentik Network Observability Cloud to plan, run, and fix any network, relying on our infinite granularity, AI-driven insights, and insanely fast search.</p> <p>Kentik makes sense of network, cloud, host, and container flow, Internet routing, performance tests, and network metrics. We show network pros what they need to know about their network performance, health, and security to make their business-critical services shine. Networks power the world’s most valuable companies, and those companies trust Kentik. Market leaders like IBM, Box, and Zoom rely on Kentik for network observability. Visit us at <a href="http://kentik.com/" target="_blank">kentik.com</a> and follow us at <a href="https://twitter.com/kentikinc" target="_blank">@kentikinc</a>.</p> <h3><strong>What we do</strong></h3> At Kentik, we strive to take amazing care of our clients and partners and proactively do everything within our power to ensure that they get the maximum value out of our products and services. It is our goal to build and maintain long lasting relationships with our clients, and truly become a strong technical advisor and partner.<br> <br>The Customer Success Engineering role is responsible for providing expert level technical advice and assistance to a dedicated set of existing Kentik customers. Customer Success Engineers work directly with our customers to troubleshoot and resolve highly technical issues as well as work to identify platform bugs and handle new inbound customer feature requests. This role forms part of the Field Engineering team and requires extensive collaboration with other Engineering team members plus multiple teams within Kentik such as Solutions Engineering, Customer Success Management, Product, and the Operations &amp; Engineering team responsible for developing and maintaining the Kentik platform. <br> <br>This is truly an exciting opportunity for a motivated individual looking to join a rapidly growing global team of extremely talented engineers, and that has significant career path growth potential within the organization. <h3><strong>What you'll do</strong></h3>  <ul> <li>Establish, grow, and own technical relationships with existing Kentik customers</li> <li>Proactive customer outreach to build and maintain long lasting technical relationships that provides value to Kentik customers</li> <li>Serve as an expert level escalation point for customer support issues</li> <li>Collaborate with internal platform Operations &amp; Engineering teams on newly identified bugs and customer feature requests</li> <li>Work closely with the teams of Customer Success Managers, Account Executives, Solutions Engineers, and Product to ensure that customers achieve maximum value from the Kentik platform</li> </ul> <h3><strong>What you'll bring</strong></h3> <h4><em>Studies have shown that some candidates tend to apply to jobs only if they meet 100% of the qualifications. We encourage you to apply if you meet most of the criteria - even if you don’t match all of the qualifications, your skills and experience could be valuable in this role!</em></h4> <ul> <li>Candidate located in Central Time Zone</li> <li>A “customer obsessed” mindset</li> <li>Strong written and verbal communication skills: must be able to articulate complex technical ideas concisely and effectively</li> <li>Experience with popular network vendor CLIs: Cisco, Juniper</li> <li>Strong experience with TCP/IP and Internet Routing Protocols (IPv4/v6, BGP, MPLS, OSPF, HTTP/3 QUIC, DNS, etc.)</li> <li>Experience with CDN architectures (OTT, Anycast, GSLB)</li> <li>Strong experience with network monitoring suites (Netflow, Jflow, Sflow, IPFIX, SNMP, INT)</li> <li>Experience with synthetic/network performance testing</li> <li>Experience creating and analyzing tcpdump packet captures using Wireshark, or similar</li> <li>Strong experience in Network Security (DDoS mitigation/scrubbing, Firewalls, Security Groups, NACLs, microsegmentation, cloud native)</li> <li>Experience programming in Python, scripting in Perl and Bash</li> <li>Infrastructure-as-Code for orchestration/configuration management with Pulumi, Terraform, CloudFormation, Ansible, Puppet, Chef, Helm</li> <li>Strong working knowledge of APIs, maintaining RESTful code</li> <li>Hands-on experience with Linux networking</li> <li>Experience querying relational databases (PostgreSQL, MySQL)</li> <li>Contribute to shared knowledge base and best practices</li> <li>Ability to travel up to 25% of the time </li> </ul> <h3><strong>What we offer</strong></h3> <p>Kentik is a fully remote company that operates globally. We seek professionals that will help us thrive as an organization, and in turn, to broaden and enhance your career. We’re very thorough in the interview process to understand your skills and how they will relate to your successful growth here at Kentik. Our compensation philosophy encompasses a fair program for all in order to attract, engage and retain talented individuals who will drive our business and wow our customers.</p> <p>The base salary range for this position is: $144,000 - $164,000, with an expected overall targeted earnings (OTE) range of: $180,000 - $205,000. The salary range and OTE reflect the low and high end of the U.S. range Kentik reasonably and generally expects to pay the hired candidate in this role. The actual salary offered may be lower or higher than the stated range depending on various factors, including but not limited to:</p> <ul> <li>Experience with the skill sets required for success</li> <li>Demonstrated competencies and potential </li> <li>A geographic market-based approach</li> </ul> <p>In addition to a great career opportunity, Kentik offers stellar benefits for our employees, which include:</p> <ul> <li>100% of premiums are paid by company for health, vision and dental coverage for you and your dependents</li> <li>Additionally, an annual Health Reimbursement Account (HRA) of $3,000 for an individual or $4,500 for a family</li> <li>Paid family &amp; medical leave </li> <li>Open PTO, a quarterly Wellness Day, and a minimum of 10 paid holidays</li> <li>401(k) retirement account</li> <li>Home office reimbursement </li> <li>Stock options</li> </ul> <p><strong><em>Note:</em></strong><em> Benefits are as listed for all US full-time employees. For compensation, international applicants will be treated equitably in relation to the laws applicable within the countries in which we operate.</em></p>  <h2><strong>Come work with us</strong></h2> <p>The true meaning of Kentik is <strong>visibility</strong>. We’re committed to making sure everyone feels empowered to use their voice, has a sense of belonging, and is represented at Kentik. </p> <p><strong>We don’t look for individuals who fit the culture, but those who will continue to add to the culture. <br></strong>We encourage everyone to apply, especially those individuals who are underrepresented in the industry: people of color, LGBTQI+ community, women, individuals with disabilities (both seen and unseen), veterans, and people of any age or family status. </p> <p>Kentik is committed to creating an inclusive interview process. If you require a reasonable accommodation during the application or interview process, please reach out to <a href="mailto:recruiting@kentik.com" target="_blank">recruiting@kentik.com</a>.</p> <p><strong>Come as you are!<br></strong>You will be working at a fast-growing, well-funded startup alongside industry thought leaders and network aficionados as we build the future of observability and set the high bar for how network operations and digital businesses should run. With a competitive salary and amazing benefits on top of the meaningful and challenging projects you’ll take on, we’re sure you’ll enjoy joining the Kentik team.</p> <p>#li-remote</p>

Customer Success Engineer, Enterprise - US Central

<h2><strong>Who we are</strong></h2> <p>Kentik is the network observability company. Our platform is a must-have for the network front line, whether digital business, corporate IT, or service provider. Network professionals turn to the Kentik Network Observability Cloud to plan, run, and fix any network, relying on our infinite granularity, AI-driven insights, and insanely fast search.</p> <p>Kentik makes sense of network, cloud, host, and container flow, Internet routing, performance tests, and network metrics. We show network pros what they need to know about their network performance, health, and security to make their business-critical services shine. Networks power the world’s most valuable companies, and those companies trust Kentik. Market leaders like IBM, Box, and Zoom rely on Kentik for network observability. Visit us at <a href="http://kentik.com/" target="_blank">kentik.com</a> and follow us at <a href="https://twitter.com/kentikinc" target="_blank">@kentikinc</a>.</p> <h3><strong>What we do</strong></h3> We are looking for a motivated technical sales executive focused on the Southeast territory with experience acquiring and growing small, medium, and large enterprises. The ideal candidate is a hunter with solid and demonstrated self-prospecting skills and is equipped with an established network of relationships at key accounts, alliances, and regional partners within the territory. <h3><strong>What you'll do</strong></h3>  <ul> <li>Prospect for new business with new customers to rapidly expand given territory</li> <li>Generate a high volume of new opportunities to deliver predictable business</li> <li>Diligently manage pipeline, leading to accurate forecasting</li> <li>Manage all aspects of the sales cycle including coordinating and maintaining strong relationships with product + solutions engineering, product management, customer success, alliances/channel, product/event marketing</li> <li>Achieve QoQ growth in your territory</li> <li>Work collaboratively with SDR and marketing teams to execute demand-generation programs and events that will generate new pipeline</li> <li>Maintain up-to-date knowledge of competitors and industry trends</li> </ul> <h3><strong>What you'll bring</strong></h3> <h4><em>Studies have shown that some candidates tend to apply to jobs only if they meet 100% of the qualifications. We encourage you to apply if you meet most of the criteria - even if you don’t match all of the qualifications, your skills and experience could be valuable in this role!</em></h4> <ul> <li>10+ years of experience in the selling to medium to large enterprises and deep current connections within strategic accounts within the Southeast territory (i.e. FL, GA, TN)</li> <li>Must reside in the territory (Florida, Georgia, or Tennessee)</li> <li>Demonstrated prospecting skills for new logos - research ideal target and buying personas, outreach to those roles, leverage network for leads and referrals</li> <li>Proven sales track record selling SaaS and exceeding quota. Experience navigating large, complex transactions that require building business value across multiple groups within an enterprise</li> <li>Large established network of relationships with target companies in defined target markets</li> <li>Technical sales understanding in the area of IP Networking, SaaS, Network Management, Observability, Forensics, Cloud</li> <li>Heavy focus on value-based selling approach</li> <li>Adept with modern revenue tools (SFDC, LinkedIn Navigator, 6Sense, SalesLoft, Gong, ZoomInfo, etc.)</li> <li>Highly organized, can prioritize critical tasks/projects/accounts to exceed goals</li> <li>Ability to communicate effectively with all levels of an organization, from network engineer to CEO</li> <li>Experience with MEDDPICC sales methodology</li> <li>Must be able to travel on short notice</li> </ul> <h3><strong>What we offer</strong></h3> <p>Kentik is a fully remote company that operates globally. We seek professionals that will help us thrive as an organization, and in turn, to broaden and enhance your career. We’re very thorough in the interview process to understand your skills and how they will relate to your successful growth here at Kentik. Our compensation philosophy encompasses a fair program for all in order to attract, engage and retain talented individuals who will drive our business and wow our customers.</p> <p>The base salary range for this position is: $140,000 - $160,000 with an expected overall targeted earnings (OTE) range of: $280,000 - $320,000. The salary range and OTE reflect the low and high end of the U.S. range Kentik reasonably and generally expects to pay the hired candidate in this roleThe actual compensation offered may be lower or higher than the stated range depending on various factors, including but not limited to:</p> <ul> <li>Experience with the skill sets required for success</li> <li>Demonstrated competencies and potential </li> <li>A geographic market-based approach</li> </ul> <p>In addition to a great career opportunity, Kentik offers stellar benefits for our employees, which include:</p> <ul> <li>100% of premiums are paid by company for health, vision and dental coverage for you and your dependents</li> <li>Additionally, an annual Health Reimbursement Account (HRA) of $3,000 for an individual or $4,500 for a family</li> <li>Paid family &amp; medical leave </li> <li>Open PTO, a quarterly Wellness Day, and a minimum of 10 paid holidays</li> <li>401(k) retirement account</li> <li>Home office reimbursement </li> <li>Stock options</li> </ul> <p><strong><em>Note:</em></strong><em> Benefits are as listed for all US full-time employees. For compensation, international applicants will be treated equitably in relation to the laws applicable within the countries in which we operate.</em></p>  <h2><strong>Come work with us</strong></h2> <p>The true meaning of Kentik is <strong>visibility</strong>. We’re committed to making sure everyone feels empowered to use their voice, has a sense of belonging, and is represented at Kentik. </p> <p><strong>We don’t look for individuals who fit the culture, but those who will continue to add to the culture. <br></strong>We encourage everyone to apply, especially those individuals who are underrepresented in the industry: people of color, LGBTQI+ community, women, individuals with disabilities (both seen and unseen), veterans, and people of any age or family status. </p> <p>Kentik is committed to creating an inclusive interview process. If you require a reasonable accommodation during the application or interview process, please reach out to <a href="mailto:recruiting@kentik.com" target="_blank">recruiting@kentik.com</a>.</p> <p><strong>Come as you are!<br></strong>You will be working at a fast-growing, well-funded startup alongside industry thought leaders and network aficionados as we build the future of observability and set the high bar for how network operations and digital businesses should run. With a competitive salary and amazing benefits on top of the meaningful and challenging projects you’ll take on, we’re sure you’ll enjoy joining the Kentik team.</p> <p>#li-remote</p>

Regional Sales Manager, Enterprise - US Southeast

<h2><strong>Who we are</strong></h2> <p>Kentik is the network observability company. Our platform is a must-have for the network front line, whether digital business, corporate IT, or service provider. Network professionals turn to the Kentik Network Observability Cloud to plan, run, and fix any network, relying on our infinite granularity, AI-driven insights, and insanely fast search.</p> <p>Kentik makes sense of network, cloud, host, and container flow, Internet routing, performance tests, and network metrics. We show network pros what they need to know about their network performance, health, and security to make their business-critical services shine. Networks power the world’s most valuable companies, and those companies trust Kentik. Market leaders like IBM, Box, and Zoom rely on Kentik for network observability. Visit us at <a href="http://kentik.com/" target="_blank">kentik.com</a> and follow us at <a href="https://twitter.com/kentikinc" target="_blank">@kentikinc</a>.</p> <h3><strong>What we do</strong></h3> Kentik is looking for a talented, passionate, and motivated Regional Sales Manager for APAC primarily focused on Japan, South Korea, and ASEAN with experience managing large territories for fast-growing network, security, and/or SaaS companies. This is a role where you will have the opportunity to build a sales team based on your success in the region. If you have a track record of overachieving quota, selling into Service Provider, Data Center Operators, Cloud providers/MSPs, and Enterprise accounts in this large geographic region, looking for an opportunity to become a part of an A-team of a fast growing SaaS leader in digital infrastructure fueling the growth of the world tomorrow. The ideal candidate is a hunter who can work in an extremely fast-paced, revenue-driven environment. <h3><strong>What you'll do</strong></h3>  <ul> <li>Develop plans and strategies and execute with supporting team to achieve or exceed the company’s revenue goals</li> <li>Expert understanding and handling of the complex technology stack across the network performance and control in service providers, the multi-cultural nature of global telecommunications business, and leverage all resources to achieve success</li> <li>Prospect for new business to rapidly expand given territory</li> <li>Leverage channels as a GTM strategy</li> <li>Create, build, and foster a sense of team across all functional roles in the Service Provider Revenue team</li> <li>Generate high quality new opportunities to deliver predictable business</li> <li>Diligently manage pipeline with disciplined accurate forecasting</li> <li>Work collaboratively marketing teams to build demand gen programs that generate net new pipeline for the region</li> <li>Maintain up-to-date knowledge of competitors and industry trends</li> <li>Travel is a requirement and you must be able to travel on short notice</li> </ul> <h3><strong>What you'll bring</strong></h3> <h4><em>Studies have shown that some candidates tend to apply to jobs only if they meet 100% of the qualifications. We encourage you to apply if you meet most of the criteria - even if you don’t match all of the qualifications, your skills and experience could be valuable in this role!</em></h4> <ul> <li>10+ years of experience selling to medium to large service providers as well as enterprises, with current connections within strategic accounts within the region</li> <li>Located in ASEAN region (Native Japan speaker strongly preferred)</li> <li>Excellent fluency in English</li> <li>Demonstrated prospecting skills for new logos - research ideal target and buying personas, outreach to those roles, leverage network for leads and referrals</li> <li>SaaS/high-tech experience is a must. Significant experience selling a SaaS product, via Channel Partners and Direct Sales. Network infrastructure, observability/monitoring, or cybersecurity sales experience preferred</li> <li>Experience navigating large, complex transactions that require building business value across multiple groups within a target account</li> <li>Highly organized and driven by success; can prioritize critical tasks/projects/accounts to exceed goals</li> <li>Ability to thrive in high-pressure situations</li> <li>Outstanding negotiating skills</li> <li>Large established network of relationships with target companies in defined target markets</li> <li>Prefer experience with MEDDPICC sales methodology</li> <li>Adept with modern revenue tools (Salesforce, LinkedIn Sales Navigator, 6Sense, Gong, Clearbit, etc.). Take detailed notes and have that information continuously updated in Salesforce for reference</li> <li>Ability to communicate effectively with all levels of an organization, from network engineer to CEO</li> <li>Must be able to travel on short notice</li> </ul>   <h2><strong>Come work with us</strong></h2> <p>The true meaning of Kentik is <strong>visibility</strong>. We’re committed to making sure everyone feels empowered to use their voice, has a sense of belonging, and is represented at Kentik. </p> <p><strong>We don’t look for individuals who fit the culture, but those who will continue to add to the culture. <br></strong>We encourage everyone to apply, especially those individuals who are underrepresented in the industry: people of color, LGBTQI+ community, women, individuals with disabilities (both seen and unseen), veterans, and people of any age or family status. </p> <p>Kentik is committed to creating an inclusive interview process. If you require a reasonable accommodation during the application or interview process, please reach out to <a href="mailto:recruiting@kentik.com" target="_blank">recruiting@kentik.com</a>.</p> <p><strong>Come as you are!<br></strong>You will be working at a fast-growing, well-funded startup alongside industry thought leaders and network aficionados as we build the future of observability and set the high bar for how network operations and digital businesses should run. With a competitive salary and amazing benefits on top of the meaningful and challenging projects you’ll take on, we’re sure you’ll enjoy joining the Kentik team.</p> <p>#li-remote</p>

Regional Sales Manager, Service Provider - APAC

<h2><strong>Who we are</strong></h2> <p>Kentik is the network observability company. Our platform is a must-have for the network front line, whether digital business, corporate IT, or service provider. Network professionals turn to the Kentik Network Observability Cloud to plan, run, and fix any network, relying on our infinite granularity, AI-driven insights, and insanely fast search.</p> <p>Kentik makes sense of network, cloud, host, and container flow, Internet routing, performance tests, and network metrics. We show network pros what they need to know about their network performance, health, and security to make their business-critical services shine. Networks power the world’s most valuable companies, and those companies trust Kentik. Market leaders like IBM, Box, and Zoom rely on Kentik for network observability. Visit us at <a href="http://kentik.com/" target="_blank">kentik.com</a> and follow us at <a href="https://twitter.com/kentikinc" target="_blank">@kentikinc</a>.</p> <h3><strong>What we do</strong></h3> Kentik is seeking a highly skilled and business-minded Commercial Counsel to support our go-to-market organization and growing customer base. In this role, you will partner closely with our Sales, Finance, and Customer Success teams to negotiate and manage commercial agreements, ensuring alignment with Kentik’s business objectives while mitigating risk. This role will report directly to the CFO. <p><strong>What you'll do<br><br></strong>This is an exciting opportunity for a legal professional who thrives in a fast-paced, high-growth SaaS environment. If you’re a proactive legal professional looking to make an impact at a high-growth tech company, we’d love to hear from you! <strong><br></strong></p>  <ul> <li>Provide practical, business-oriented legal advice to the GTM functions</li> <li>Draft, review, negotiate, and manage a broad range of commercial contracts, including MSAs, Professional Services agreements, NDAs, and other customer-facing agreements</li> <li>Partner with sales and customer success teams to facilitate contract negotiations and ensure smooth deal flow</li> <li>Develop and implement scalable processes and templates to drive efficiency in contract management and legal operations</li> <li>Advise internal stakeholders on legal and compliance matters related to customer agreements, including data privacy, security, and regulatory considerations</li> <li>Work closely with finance and operations teams to ensure agreements align with company policies and revenue recognition requirements</li> <li>Monitor evolving legal and regulatory trends in the SaaS industry and proactively recommend updates to contractual terms and business practices</li> <li>Engage with and manage international legal partners when we need third party legal support in non-US jurisdictions.</li> </ul> <h3><strong>What you'll bring</strong></h3> <h4><em>Studies have shown that some candidates tend to apply to jobs only if they meet 100% of the qualifications. We encourage you to apply if you meet most of the criteria - even if you don’t match all of the qualifications, your skills and experience could be valuable in this role!</em></h4> <ul> <li>J.D. from an accredited law school and active bar membership in at least one U.S. jurisdiction</li> <li>5+ years of relevant experience in commercial transactions, preferably in-house at a SaaS or technology company</li> <li>Strong negotiation skills with a practical, business-friendly approach to problem-solving</li> <li>Knowledge of global privacy regulations such as GDPR and experience reviewing data protection language is a huge plus</li> <li>Ability to manage multiple priorities in a fast-moving environment with strong attention to detail</li> <li>Excellent written and verbal communication skills with the ability to effectively convey complex legal concepts to non-legal stakeholders.</li> </ul> <h3><strong>What we offer</strong></h3> <p>Kentik is a fully remote company that operates globally. We seek professionals that will help us thrive as an organization, and in turn, to broaden and enhance your career. We’re very thorough in the interview process to understand your skills and how they will relate to your successful growth here at Kentik. Our compensation philosophy encompasses a fair program for all in order to attract, engage and retain talented individuals who will drive our business and wow our customers.</p> <p>The compensation range for this position is: $187,000 - $240,000. This range reflects the low and high end of the U.S. compensation range Kentik reasonably and generally expects to pay the hired candidate in this role. The actual compensation offered may be lower or higher than the stated range depending on various factors, including but not limited to:</p> <ul> <li>Experience with the skill sets required for success</li> <li>Demonstrated competencies and potential </li> <li>A geographic market-based approach</li> </ul> <p>In addition to a great career opportunity, Kentik offers stellar benefits for our employees, which include:</p> <ul> <li>100% of premiums are paid by company for health, vision and dental coverage for you and your dependents</li> <li>Additionally, an annual Health Reimbursement Account (HRA) of $3,000 for an individual or $4,500 for a family</li> <li>Paid family &amp; medical leave </li> <li>Open PTO, a quarterly Wellness Day, and a minimum of 10 paid holidays</li> <li>401(k) retirement account</li> <li>Home office reimbursement </li> <li>Stock options</li> </ul> <p><strong><em>Note:</em></strong><em> Benefits are as listed for all US full-time employees. For compensation, international applicants will be treated equitably in relation to the laws applicable within the countries in which we operate.</em></p>  <h2><strong>Come work with us</strong></h2> <p>The true meaning of Kentik is <strong>visibility</strong>. We’re committed to making sure everyone feels empowered to use their voice, has a sense of belonging, and is represented at Kentik. </p> <p><strong>We don’t look for individuals who fit the culture, but those who will continue to add to the culture. <br></strong>We encourage everyone to apply, especially those individuals who are underrepresented in the industry: people of color, LGBTQI+ community, women, individuals with disabilities (both seen and unseen), veterans, and people of any age or family status. </p> <p>Kentik is committed to creating an inclusive interview process. If you require a reasonable accommodation during the application or interview process, please reach out to <a href="mailto:recruiting@kentik.com" target="_blank">recruiting@kentik.com</a>.</p> <p><strong>Come as you are!<br></strong>You will be working at a fast-growing, well-funded startup alongside industry thought leaders and network aficionados as we build the future of observability and set the high bar for how network operations and digital businesses should run. With a competitive salary and amazing benefits on top of the meaningful and challenging projects you’ll take on, we’re sure you’ll enjoy joining the Kentik team.</p> <p>#li-remote</p>

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