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<h2>Overview</h2> Locations: US Remote, United States of America Manager, B2B Customer Success - Capital One Software - (Remote) At Capital One, we’re building a leading information-based technology company. We think big and do big things. We were the first company to develop and offer mass customization and personalization of credit card products, and we have been innovating relentlessly ever since. Today we are a high-tech company, a scientific laboratory, and a nationally recognized brand all in one. Our innovations impact tens of millions of consumers but we have the passion and heart of a small startup. We intend to disrupt the technology market with the software tools that we built to power our own successful digital transformation. We are seeking a customer-centric, energetic, and highly-motivated individual to join our Customer Success Team as a Customer Success Manager (CSM). The Customer Success team will provide an effective model for onboarding, supporting and building valuable relationships with business customers as they adopt our technology products. You are entrepreneurial by nature, completely comfortable working with diverse cross-functional teams, and talented at helping customers align technical and business outcomes. We look for people who obsess over removing friction from the overall customer experience and thrive in an entrepreneurial environment driven by bold ideas, collaboration and creativity. Key responsibilities include <ul> <li>Cultivating trust and building relationships with business customers. </li> <li>Helping customers identify, document, measure, and achieve their desired business outcomes.</li> <li>Creating Customer Success plans and conducting periodic business reviews and check-ins with customers to ensure business success and to align on ways to drive more value together</li> <li>Effectively advocating and representing the voice of business customers to influence organizational objectives, product roadmaps and the overall customer experience.</li> <li>Managing customer activity, identifying risk and growth opportunities, and partnering with internal teams to mitigate risks or close opportunities.</li> <li>Delivering regular business reports that provide qualitative and quantitative descriptions of business performance.</li> <li>Managing key processes including FAQ analysis, support case reviews, and customer feedback analysis.</li> <li>Developing and maintaining technical support procedures and policies.</li> <li>Serving as a knowledge resource and escalation point for coworkers and customers.</li> <li>Building credibility and trust within the team and with our business customers and stakeholders.</li> <li>Work together with a team of Customer Success Engineers and Customer Success Managers to achieve organizational objectives including the attainment of targets for customer satisfaction, service delivery, adoption, and renewal. </li> </ul> Basic qualifications <ul> <li>Bachelor's Degree or military experience</li> <li>At least 3 years experience in a customer-facing role in an organizational or entrepreneurial context</li> <li>At least 2 years experience working with cross-functional teams</li> </ul> Preferred qualifications <ul> <li>Master’s degree in business, business management or other related field.</li> <li>5+ years experience developing, marketing, selling, or supporting a client-facing technical product or service at scale.</li> <li>2+ years experience working with senior and executive level customer contacts.</li> <li>Strong written and oral communication skills.</li> <li>Demonstrable analytical thinking &amp; business insight.</li> <li>Demonstrated ability for relationship building and management</li> <li>AWS Certified Cloud Practitioner</li> <li>Snowflake Certified SnowPro Core</li> </ul> At this time, Capital One will not sponsor a new applicant for employment authorization for this position. The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. Remote (Regardless of Location): $138,500 - $158,000 for Manager, B2B Customer Success; $168,700 $192,600 for Senior Manager, B2B Customer Success Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the<a href="https://www.capitalonecareers.com/benefits" target="_blank">Capital One Careers website</a>. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days. No agencies please. Capital One is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex (including pregnancy, childbirth or related medical conditions), race, color, age, national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, gender reassignment, citizenship, immigration status, protected veteran status, or any other basis prohibited under applicable federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at <a href="#">RecruitingAccommodation@capitalone.com</a>. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to <a href="#">Careers@capitalone.com</a> Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

Capital One

Manager, B2B Customer Success - Capital One Software - (Remote)

<h2>Overview</h2> Locations: US Remote, United States of America Lead Full Stack Engineer - Capital One Software (Remote) Ever since our first credit card customer in 1994, Capital One has recognized that technology and data can enable even large companies to be innovative and personalized. As one of the first large enterprises to go all-in on the public cloud, Capital One needed to build cloud and data management tools that didn’t exist in the marketplace to enable us to operate at scale in the cloud. And in 2022, we publicly announced Capital One Software and brought our first B2B software solution, Slingshot, to market. Building on Capital One’s pioneering adoption of modern cloud and data capabilities, Capital One Software is helping accelerate the data management journey at scale for businesses operating in the cloud. If you think of the kind of challenges that companies face – things like data publishing, data consumption, data governance, and infrastructure management – we’ve built tools to address these various needs along the way. Capital One Software will continue to explore where we can bring our solutions to market to help other businesses address these same needs going forward. We are seeking top tier talent to join our pioneering team and propel us towards our destination. You will be joining a team of innovative product, tech, and design leaders that tirelessly seek to question the status quo. As a Capital One (insert title), you’ll have the opportunity to be on the forefront of building this business and bring these tools to market. What You’ll Do: <ul> <li>Lead a portfolio of diverse technology projects and a team of developers with deep experience in distributed microservices, and full stack systems to create solutions that help meet regulatory needs for the company</li> <li>Share your passion for staying on top of tech trends, experimenting with and learning new technologies, participating in internal &amp; external technology communities, mentoring other members of the engineering community</li> <li>Collaborate with digital product managers, and deliver robust cloud-based solutions that drive powerful experiences to help millions of Americans achieve financial empowerment</li> <li>Utilize programming languages like JavaScript, Java, HTML/CSS, TypeScript, SQL, Python, and Go, Open Source RDBMS and NoSQL databases, Container Orchestration services including Docker and Kubernetes, and a variety of AWS tools and services </li> </ul> Basic Qualifications: <ul> <li>Bachelor’s Degree</li> <li>At least 4 years of experience in software engineering (Internship experience does not apply)</li> <li>At least 1 year experience with cloud computing (AWS, Microsoft Azure, Google Cloud)</li> </ul> Preferred Qualifications: <ul> <li>Master's Degree</li> <li>7+ years of experience in at least one of the following: JavaScript, Java, TypeScript, SQL, Python, or Go</li> <li>3+ years of experience with AWS, GCP, Microsoft Azure, or another cloud service</li> <li>4+ years of experience in open source frameworks</li> <li>1+ years of people management experience</li> <li>2+ years of experience in Agile practices</li> </ul> At this time, Capital One will not sponsor a new applicant for employment authorization for this position. The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. Remote (Regardless of Location): $170,700 - $194,800 for Manager, Lead Software Engineer; $170,700 $194,800 for Lead Software Engineer Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the<a href="https://www.capitalonecareers.com/benefits" target="_blank">Capital One Careers website</a>. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days. No agencies please. Capital One is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex (including pregnancy, childbirth or related medical conditions), race, color, age, national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, gender reassignment, citizenship, immigration status, protected veteran status, or any other basis prohibited under applicable federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at <a href="#">RecruitingAccommodation@capitalone.com</a>. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to <a href="#">Careers@capitalone.com</a> Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

Lead Full Stack Engineer - Capital One Software (Remote)

<h2>Overview</h2> Locations: US Remote, United States of America Lead Software Engineer, Full Stack (Rust) - Capital One Software (Remote) Capital One Software is seeking a Lead Software Engineer, Full Stack (Rust) who is passionate about marrying innovation with emerging technologies. We are a new enterprise B2B software business focused on providing cloud and data management solutions to companies operating in the cloud. This is Capital One’s first foray into the enterprise software market and comes after years spent building our own in-house cloud and data management tools that enable us to operate at scale in the cloud. As a Capital One Software Engineer, you’ll have the opportunity to build meaningful software that enables our customers to manage their data securely and efficiently at any scale. Additionally as a Capital One Engineer you get to collaborate with some of the best in this business. What You’ll Do: <ul> <li>Lead technical initiatives and guide developers with deep experience in distributed microservices, and full stack systems to create robust, cloud native, resilient, and highly scalable solutions in data management and security domains as an Individual Contributor.</li> <li>Write high quality code, perform code reviews.</li> <li>Promote a culture of engineering excellence and being well-managed, using opportunities to reuse and innersource solutions where possible. Lead the craftsmanship, availability, resilience, and scalability of your solutions</li> <li>Engage in a meaningful dialog during design and architecture discussions</li> <li>Collaborate with architects and product managers, and deliver robust cloud-based solutions that drive powerful experiences for our customers</li> </ul> Basic Qualifications: <ul> <li>Bachelor’s Degree</li> <li>At least 4 years of experience in software engineering (Internship experience does not apply)</li> <li>At least 1 year experience with cloud computing (AWS, Microsoft Azure, Google Cloud)</li> </ul> Preferred Qualifications: <ul> <li>Master's Degree</li> <li>2+ years of experience of leading design or architecture of new/existing system</li> <li>5+ years of experience in at least one of the following: Rust, Java, C/C++, Python, Golang</li> <li>2+ years of experience with AWS, GCP, Microsoft Azure, or another cloud service</li> <li>2+ years of experience in Agile practices</li> </ul> At this time, Capital One will not sponsor a new applicant for employment authorization for this position. The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. Remote (Regardless of Location): $170,700 - $194,800 for Manager, Lead Software Engineer; $170,700 $194,800 for Lead Software Engineer Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the<a href="https://www.capitalonecareers.com/benefits" target="_blank">Capital One Careers website</a>. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days. No agencies please. Capital One is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex (including pregnancy, childbirth or related medical conditions), race, color, age, national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, gender reassignment, citizenship, immigration status, protected veteran status, or any other basis prohibited under applicable federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at <a href="#">RecruitingAccommodation@capitalone.com</a>. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to <a href="#">Careers@capitalone.com</a> Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

Lead Software Engineer, Full Stack (Rust) - Capital One Software (Remote)

<h2>Overview</h2> Locations: US Remote, United States of America Lead Software Engineer, Full Stack - Capital One Software (Remote) Capital One Software is seeking a Lead Full Stack Software Engineer who is passionate about marrying innovation with emerging technologies. We are a new enterprise B2B software business focused on providing cloud and data management solutions to companies operating in the cloud. This is Capital One’s first foray into the enterprise software market and comes after years spent building our own in-house cloud and data management tools that enable us to operate at scale in the cloud. As a Capital One Software Engineer, you’ll have the opportunity to build meaningful software that enables our customers to manage their data securely and efficiently at any scale. Additionally as a Capital One Engineer you get to collaborate with some of the best in this business. What You’ll Do: <ul> <li>Lead technical initiatives and guide developers with deep experience in distributed microservices, and full stack systems to create robust, cloud native, resilient, and highly scalable solutions in data management and security domains as an Individual Contributor.</li> <li>Write high quality code, perform code reviews.</li> <li>Promote a culture of engineering excellence and being well-managed, using opportunities to reuse and innersource solutions where possible. Lead the craftsmanship, availability, resilience, and scalability of your solutions</li> <li>Engage in a meaningful dialog during design and architecture discussions</li> <li>Collaborate with architects and product managers, and deliver robust cloud-based solutions that drive powerful experiences for our customers</li> </ul> Basic Qualifications: <ul> <li>Bachelor’s Degree</li> <li>At least 4 years of experience in software engineering (Internship experience does not apply)</li> <li>At least 1 year experience with cloud computing (AWS, Microsoft Azure, Google Cloud)</li> </ul> Preferred Qualifications: <ul> <li>Master's Degree</li> <li>5+ years of experience in at least one of the following: JavaScript, Java, TypeScript, SQL, Python, or Go/Golang</li> <li>2+ years of experience with GCP or Azure</li> <li>2+ years of experience in Agile practices</li> </ul> At this time, Capital One will not sponsor a new applicant for employment authorization for this position. The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. Remote (Regardless of Location): $170,700 - $194,800 for Manager, Lead Software Engineer; $170,700 $194,800 for Lead Software Engineer Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the<a href="https://www.capitalonecareers.com/benefits" target="_blank">Capital One Careers website</a>. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days. No agencies please. Capital One is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex (including pregnancy, childbirth or related medical conditions), race, color, age, national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, gender reassignment, citizenship, immigration status, protected veteran status, or any other basis prohibited under applicable federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at <a href="#">RecruitingAccommodation@capitalone.com</a>. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to <a href="#">Careers@capitalone.com</a> Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

Lead Software Engineer, Full Stack - Capital One Software (Remote)

<h2>Overview</h2> Locations: US Remote, United States of America Director, SaaS Sales- Capital One Software (Remote) Who we are: Ever since our first credit card customer in 1994, Capital One has recognized that technology and data can enable even large companies to be innovative and personalized. As one of the first large enterprises to go all-in on the public cloud, Capital One needed to build cloud and data management tools that didn’t exist in the marketplace to enable us to operate at scale in the cloud. And in 2022, we publicly announced Capital One Software and brought our first B2B software solution, Slingshot, to market. Building on Capital One’s pioneering adoption of modern cloud and data capabilities, Capital One Software is helping accelerate the data management journey at scale for businesses operating in the cloud. If you think of the kind of challenges that companies face – things like data publishing, data consumption, data governance, and infrastructure management – we’ve built tools to address these various needs along the way. Capital One Software will continue to explore where we can bring our solutions to market to help other businesses address these same needs going forward. We are seeking top tier talent to join our pioneering team and propel us towards our destination. You will be joining a team of innovative product, tech, and design leaders that tirelessly seek to question the status quo. As a Capital One Director, Sales, you’ll have the opportunity to be on the forefront of building this business and bring these tools to market. Who we are searching for: If you have a passion for Enterprise software sales, breaking new ground, generating revenue, and leading high performing teams; bring your experience to help build and lead a new division for Capital One! We are seeking a dynamic and results-driven Director of Sales to lead and manage our sales efforts on the East Coast. As the Director of Sales, you will be responsible for driving revenue growth by overseeing a team of high-performing individual contributors, developing and executing strategic sales plans, and building strong relationships with key customers and partners. This role requires a seasoned sales leader with a strong understanding of the cloud data management landscape, exceptional leadership skills, and a proven track record of exceeding sales targets in a fast-paced, competitive enterprise sales environment. <h2>Key Responsibilities:</h2> <ul> <li>Sales Leadership:Lead, mentor, and manage a team of individual contributors to achieve and exceed sales quotas. Provide coaching, training, and performance feedback to develop the team’s skills and ensure high levels of productivity.</li> <li>Talent Acquisition and Development:Hire, develop, and retain a world-class sales force. Ensure that the sales team is composed of top talent, equipped with the necessary tools and knowledge to succeed, and motivated to deliver outstanding results. </li> <li>Revenue Growth:Drive revenue growth through new customer acquisition and expansion of existing accounts. Collaborate with marketing, product, operations, and customer success teams to maximize sales opportunities.</li> <li>Customer Relationships:Build and maintain strong relationships with key customers, partners, and stakeholders in the East Coast market. Understand customer needs, provide solutions, and ensure high levels of customer satisfaction.</li> <li>Market Expansion:Identify and pursue new market opportunities within the East Coast market. Work with cross-functional teams to develop go-to-market strategies for new product launches or market segments.</li> <li>Compliance:Ensure the sales team adheres to company policies, procedures, and industry regulations.</li> </ul> Basic Qualifications: <ul> <li>Bachelor’s Degree</li> <li>At least 7 years of experience in enterprise software sales </li> <li>At least 3 years of experience is a sales leadership role</li> <li>At least 5 years of experience in business development using a CRM Software</li> <li>At least 3 years of experience with people management </li> <li>At least 5 years of experience prospecting new business</li> </ul> Preferred Qualifications: <ul> <li>MBA or Master's Degree in Engineering or Business Law</li> <li>10+ years of experience in enterprise software sales</li> <li>Strong problem-solving skills</li> <li>Demonstrated ability to make data-driven decisions</li> <li>Strong written and oral communication skills</li> <li>Demonstrated ability to build and scale sales teams in new markets</li> <li>Experience in Cloud Data Management, Cloud Economics, or Cloud Financial Management solutions</li> </ul> At this time, Capital One will not sponsor a new applicant for employment authorization for this position. The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. Remote (Regardless of Location): $225,000 - $225,000 for Director, SaaS Sales Executive Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the<a href="https://www.capitalonecareers.com/benefits" target="_blank">Capital One Careers website</a>. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days. No agencies please. Capital One is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex (including pregnancy, childbirth or related medical conditions), race, color, age, national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, gender reassignment, citizenship, immigration status, protected veteran status, or any other basis prohibited under applicable federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at <a href="#">RecruitingAccommodation@capitalone.com</a>. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to <a href="#">Careers@capitalone.com</a> Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

Director, SaaS Sales- Capital One Software (Remote)

<h2>Overview</h2> Locations: US Remote, United States of America Director, Solutions Architect- Capital One Software (Remote) Ever since our first credit card customer in 1994, Capital One has recognized that technology and data can enable even large companies to be innovative and personalized. As one of the first large enterprises to go all-in on the public cloud, Capital One needed to build cloud and data management tools that didn’t exist in the marketplace to enable us to operate at scale in the cloud. And in 2022, we publicly announced Capital One Software and brought our first B2B software solution, Slingshot, to market. Building on Capital One’s pioneering adoption of modern cloud and data capabilities, Capital One Software is helping accelerate the data management journey at scale for businesses operating in the cloud. If you think of the kind of challenges that companies face – things like data publishing, data consumption, data governance, and infrastructure management – we’ve built tools to address these various needs along the way. Capital One Software will continue to explore where we can bring our solutions to market to help other businesses address these same needs going forward. We are seeking top tier talent to join our pioneering team and propel us towards our destination. You will be joining a team of innovative product, tech, and design leaders that tirelessly seek to question the status quo. As a Capital One Solutions Architect, you’ll have the opportunity to be on the forefront of building this business and bring these tools to market. Key Areas of Focus for Solutions Architects: <ul> <li>Trusted Advisor: We are the front line for our customer’s tech, product, and cyber needs as well as for solutioning product specific improvements.</li> <li>Customer Ambassador: We represent the voice of the customer and the customer needs in internal discussions and working groups.</li> <li>Demonstrate Value: We focus on identifying the best solutions that bring value to our customers.</li> <li>Thought Leadership: We use research and customer solutioning experiences to build and share thought leadership both internally and externally.</li> <li>Subject Matter Experts: We focus on gaining deep understanding of our products and deep subject matter expertise across technology domains in order to best advise our customers, solve complex problems and identify areas of improvement for our products.</li> <li>Pre-Sales &amp; Post-Sales: We are focused on serving our customers predominantly in the Pre-Sales stages, as we determine how to best implement our products for their needs and also solve for any unique requests. We also focus on the Post-Sales stages, for those instances where customers will require solutions that were not part of their original product deployment.</li> <li>Solution Oriented: We focus on finding solutions to address every customer problem and need using every tool, skillset and creativity at our disposal.</li> <li>Channel Partnership: We collaborate with Partner Sales Engineers and Partner Sellers on joint customer strategies and joint value props, as applicable for different products.</li> </ul> Key Responsibilities for This Role: <ul> <li>Cultivates trust and builds relationships with customers by identifying, documenting, and measuring pain points and desired business outcomes.</li> <li>Effectively advocates and represents the voice of customers to influence organizational objectives, product roadmaps and to improve the overall customer experience.</li> <li>Manages relevant customer activity, identifies risk and growth opportunities, and partners with internal teams to mitigate risks or close opportunities.</li> <li>Builds and manages key processes including product fit and tech fit discoveries, customer technical win, customer FAQs, customer objections, customer feedback, customer tech research, etc..</li> <li>Serves as a knowledge resource and escalation point for coworkers and customers.</li> <li>Autonomously works through complex situations and ambiguous environments by building mechanisms and solutions to close gaps and grow the business.</li> <li>Leads cross-functionally to achieve organizational objectives, including the attainment of targets for customer solution needs, product fit, product growth and evolvement.</li> <li>Leads high customer satisfaction through the use of data and proactive solutions.</li> <li>Productively challenges the status quo with clarity, identifying and proposing different approaches and solutions.</li> <li>Conducts periodic check-ins with customers to ensure product fit and to align on ways to drive more value together through technical solutioning.</li> <li>Develops and maintains technical support procedures and policies.</li> <li>Builds credibility and trust within the team and with our business customers and stakeholders.</li> <li>Drives architecture/design reviews for our customers focused on business requirements, and as needed, designs, plans and manages architectural projects.</li> <li>Analyzes, defines and documents requirements for data, workflow, logical processes, hardware and operating system environment to support customer needs.</li> <li>Works with business partners, architects, and other groups to identify technical and functional needs of systems, and determine priority of needs.</li> <li>Stays current with new technology options and products, evaluating which ones would be a good fit for the customer or even a good fit for Capital One to develop.</li> </ul> Basic Qualifications: <ul> <li>Bachelor’s degree or Military experience</li> <li>At least 5 years of experience with design, implementation, or consulting experience of distributed applications</li> <li>At least 3 years of experience in infrastructure architecture, database architecture and networking </li> <li>At least 3 years of experience with cloud platforms (AWS,GCP, Azure)</li> </ul> Preferred Qualifications: <ul> <li>Master’s Degree in Computer Science, Engineering, Information Technology </li> <li>Working knowledge of software development tools and methodologies</li> <li>Presentation skills with a high degree of comfort speaking with executives, IT Management, and developers </li> <li>High level of comfort communicating effectively across internal and external organizations </li> <li>Ability to understand API design and integration</li> <li>Demonstrated ability to adapt to new technologies and learn quickly </li> <li>Experience working within software development or Internet-related industries</li> <li>History of successful technical consulting and/or architecture engagements with large-scale customers or enterprises </li> <li>Ability to understand B2B sales process and client relationship management</li> <li>Ability to understand security frameworks (NIST, ISO)</li> <li>Ability to understand cryptography and data encryption methodologies</li> <li>Demonstrated ability to understand tokenization and data security technologies</li> </ul> At this time, Capital One will not sponsor a new applicant for employment authorization for this position. The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. Remote (Regardless of Location): $232,900 - $265,800 for Director, Solutions Architecture Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the<a href="https://www.capitalonecareers.com/benefits" target="_blank">Capital One Careers website</a>. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days. No agencies please. Capital One is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex (including pregnancy, childbirth or related medical conditions), race, color, age, national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, gender reassignment, citizenship, immigration status, protected veteran status, or any other basis prohibited under applicable federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at <a href="#">RecruitingAccommodation@capitalone.com</a>. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to <a href="#">Careers@capitalone.com</a> Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

Director, Solutions Architect- Capital One Software (Remote)

<h2>Overview</h2> Locations: US Remote, United States of America Principal Associate, Full Stack Developer - Capital One Software (Remote) Principal Associate, Full Stack Developer - Capital One Software (Remote) Would you like to be part of a cutting edge Software team which builds SaaS products used by large scale enterprises? As a Senior Software Engineer at <a href="https://www.capitalone.com/software/" target="_blank">Capital One Software</a>, you will be on the forefront of driving a major technology transformation by building Enterprise B2B solutions focused on providing cloud and data management solutions for companies operating in the cloud. Job responsibilities <ul> <li>As a member of the team you will collaborate with Product closely to understand/influence the requirements and design, implement features which meet our customer requirements.</li> <li>Be part of full stack team of developers with deep experience in distributed microservices and full stack systems</li> <li>Applied knowledge of Object oriented programming, microservices and developing applications which confirm to application domains</li> <li>Write automated component and integration tests</li> <li>Demonstrate You Build You Own mindset. You will display a strong sense of ownership, pushing for best practices and operational excellence and share the knowledge back with the teams.</li> <li>Share your passion for staying on top of tech trends, experimenting with and learning new technologies, participating in internal &amp; external technology communities, and mentoring other members of the engineering community</li> <li>Produce resilient code &amp; designs that meets parameters for system availability, reliability, flexibility, scalability, usability, security</li> <li>Excellent communication skills to present design/implementation choices to architecture, product and leadership</li> <li>Be fungible in a full stack team and own all aspects of delivering business applications</li> </ul> Basic Qualifications <ul> <li>Bachelor’s Degree</li> <li>At least 4 years of professional software engineering experience </li> </ul> Preferred Qualifications <ul> <li>3+ years of experience working in agile environment</li> <li>3+ years of experience with programming languages like Java, Python, SQL. </li> <li>2+ years of experience developing Cloud Native applications</li> <li>3+ years of experience with AWS, GCP, Microsoft Azure, or another cloud service</li> <li>3+ years of experience with RDBMS, and an understanding of NoSQL</li> <li>Experience with container orchestration like Docker or Kubernetes</li> <li>Hands On experience with a wide variety of AWS services (CloudFront, ECS, EKS, S3, RDS, DynamoDb, Kinesis, Lambda, Route53, VPC)</li> <li>Strong understanding of software design patterns and demonstrated experience of implementing them at scale for large scale applications</li> <li>Strong understanding of secure application development practices</li> </ul> At this time, Capital One will not sponsor a new applicant for employment authorization for this position. The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. Remote (Regardless of Location): $140,000 - $159,800 for Senior Software Engineer Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the<a href="https://www.capitalonecareers.com/benefits" target="_blank">Capital One Careers website</a>. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days. No agencies please. Capital One is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex (including pregnancy, childbirth or related medical conditions), race, color, age, national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, gender reassignment, citizenship, immigration status, protected veteran status, or any other basis prohibited under applicable federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at <a href="#">RecruitingAccommodation@capitalone.com</a>. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to <a href="#">Careers@capitalone.com</a> Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

Principal Associate, Full Stack Developer - Capital One Software (Remote)

<h2>Overview</h2> Locations: US Remote, United States of America Senior Manager, Technical Program Management- Capital One Software (Remote) Are you interested in leading programs that deliver on critical business goals and build large scale products &amp; platforms? About Capital One - At Capital One, we’re changing banking for good. We were founded on the belief that no one should be locked out of the financial system. We’re dedicated to helping foster a world where everyone has an equal opportunity to prosper. We’re a bank, but we don’t think like one. We’re always thinking about what’s next, about how we can innovate and inspire, and about how we can develop the tools our customers need to improve their financial lives - by leveraging best in class technology. That’s where you come in. Capital One has been a pioneer through our tech journey as the first large bank to go all in on the public cloud, while operating in a complex and highly regulated business environment. We have built out a large engineering organization, moved to the cloud, re-architected our applications and data platforms, and embraced machine learning at scale. Our AI/ML capabilities are now at the forefront of what’s possible in banking. (e.g., Capital One Eno). Our teams have built and battle tested new capabilities to meet those needs. We’ve open sourced several of the software tools we built (e.g., Cloud Custodian, Hygieia) and forged new partnerships with other digital leaders (e.g., Microsoft, MSFT). Through this journey, we've developed a suite of internal solutions uniquely designed to meet the challenges of a digital-first, cloud-first business at scale. We also recognize that many other businesses are facing similar data management needs as they accelerate their cloud and data journeys, and are exploring how best to bring some of the tools to market as enterprise B2B software solutions. In addition to the technical program, you will also work to pave the way for an expanding TPM discipline within the team, by leveraging your industry knowledge and experience to teach the organization what a great TPM can achieve. Our TPM Sr. Manager have: <ul> <li>Strong technical backgrounds (ideally building highly scalable platforms, products, or services) with the ability to proactively identify and mitigate technical risks throughout delivery life-cycle</li> <li>Exceptional communication and collaboration skills</li> <li>Excellent problem solving and influencing skills</li> <li>A quantitative approach to problem solving and a collaborative implementer to holistic solutions; a systems thinker </li> <li>Ability to simplify the technically complex and drive well-educated decisions across product, engineering, design, and data science representatives</li> <li>Deep focus on execution, follow-through, accountability, and results</li> <li>Exceptional cross-team collaboration; able to work across different functions, organizations, and reporting boundaries to get the job done.</li> <li>Highly tuned emotional intelligence, good listener, and deep seated empathy for teams and partners</li> </ul> Basic Qualifications: <ul> <li>At least 5 years of experience in technical program management</li> <li>Bachelor's degree</li> </ul> Preferred Qualifications: <ul> <li>5+ years of experience designing and building data-intensive solutions using distributed computing</li> <li>3+ years of experience in building distributed systems &amp; highly available services using cloud computing services / architecture - preferably using AWS</li> <li>3+ years experience building highly scalable mobile products &amp; platforms</li> <li>3+ years of experience with Agile delivery</li> <li>3+ years experience delivering large and complex programs - where you own the business or technical vision, collaborate with large cross-functional teams, secure commitments on deliverables, and unblock teams to land business impact</li> <li>Experience in building systems &amp; solutions within a highly regulated environment</li> <li>Bachelor's degree or higher in a related technical field (Computer Science, Software Engineering)</li> </ul> At this time, Capital One will not sponsor a new applicant for employment authorization for this position. The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. Remote (Regardless of Location): $168,700 - $192,600 for Sr. Manager, Technical Program Management Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the<a href="https://www.capitalonecareers.com/benefits" target="_blank">Capital One Careers website</a>. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days. No agencies please. Capital One is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex (including pregnancy, childbirth or related medical conditions), race, color, age, national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, gender reassignment, citizenship, immigration status, protected veteran status, or any other basis prohibited under applicable federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at <a href="#">RecruitingAccommodation@capitalone.com</a>. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to <a href="#">Careers@capitalone.com</a> Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

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