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At CVS Health, we’re building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.As the nation’s leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues – caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.Position Summary We are seeking a Manager, Digital Operations &amp; Management to join our team and support creation and updates for 50 microsites. This role will be responsible for overseeing digital operations, managing content management systems, and ensuring seamless website planning and execution. A fast-moving Web operations dynamo with excellent communication and relationship skills will thrive in this position. Among other duties, expect to digitally dive into the following:*Handle Website change requests and new site creation requests, assessing requirements and prioritizing work. *Coordinate Website work with internal and external teams to ensure timely completion. *Provide guidance to Web development teams to ensure accurate client delivery. *Craft Websites from concept and design to execution and delivery. *Maintain Websites in working order across local and enterprise maintenance, compliance, branding, accessibility, and other stakeholder requirements. *Communicate site and workload statuses to stakeholders for transparency and decisions. *Drive continuous process improvement to build operations structure and digital ecosystem for long-term success. *Enhance and improve user experience and task completion by improving design and content management through collaborative design thinking and strategy. *Coach and mentor junior-level designers to help create intuitive and user-centered digital experiences. Required Qualifications *5-7 years of direct experience with managing digital operations and optimizing CMS, especially AEM and Concrete. *5-7 years of experience with dev-to-prod website planning and execution. *5-7 years of Web language experience (ex. HTML, CSS, JavaScript). *3-5 years of experience with multi-website management. *2-3 years of experience with scrum management. *2-3 years of experience with Workfront, Jira, and Rally. *Experience interfacing with technology teams to ensure alignment and integration of digital solutions. *Experience with internal communication, collaboration, and relationship-building skills. Preferred Qualifications *Strong leadership and project management skills. *Knowledge of digital analytics and acquisition funnels. *Expertise in Website building and UX strategies. *Excellent problem-solving and analytical skills. Education Bachelor’s degree preferred.This is an individual contributor role that guides development teams. This is a remote role that, depending on location, may have a request for some hybrid in-office work.Anticipated Weekly Hours40Time TypeFull timePay RangeThe typical pay range for this role is:$101,970.00 - $203,940.00This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.Great benefits for great peopleWe take pride in our comprehensive and competitive mix of pay and benefits – investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:<ul> <li>Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.</li> <li>No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.</li> <li>Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.</li> </ul>For more information, visit <a href="https://jobs.cvshealth.com/us/en/benefits" target="_blank">https://jobs.cvshealth.com/us/en/benefits</a>We anticipate the application window for this opening will close on: 04/26/2025Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

CVSHealth

Manager, Digital UX Designer

At CVS Health, we’re building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.As the nation’s leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues – caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.Job Purpose and Summary:This position is responsible for long range (12-18 months) and midrange (0-26 weeks) business forecasting and staff capacity planning for call and back office operations for Specialty Operation. This individual will be part of a team that owns the business planning, including staffing requirements and metrics performance as well as the many different types of analysis that are needed on an ad-hoc and reoccurring basis.This role is responsible for forecasting, modeling, performance projections, intermediate financial variance explanations, and analysis. This person must be able to clearly articulate a clear and concise narrative regarding weekly and monthly variances to budgets and/or quarterly reforecasts.Building strong working relationships with in a heavily matrixed environment and delivering on individual commitments will be critical to the success of this role. Candidates should possess outstanding analytical and critical-thinking skills as well as a proven track record of collaboration within cross-functional organizations (i.e. operations and finance). This person MUST be curious and want to understand how things work to drive continuous improvements.Primary Job Duties &amp; Responsibilities:Maintain accurate labor forecasts to predict staffing needs under a variety of intake volumes, workloads, work activities, rates and other conditions using data/statistical analysis.Participate/Lead weekly and monthly resource discussions with business partners including Operations, HR, Talent Acquisition, Training, and Vendor Management, to ensure current and future business outlooks are well documented and socialized.Maintain volume and handle time forecasts for all lines of business for all call and pharmacy functions; produce and communicate vendor locked forecasts.Investigate volume and handle time forecast variances and incorporate into upcoming forecasts.Actively participate in peak season staffing planning meetings including coordination of new hire classes and target LOBs.Contribute to quarterly forecast submission data for financial outlooks.Required Qualifications:<ul> <li>3-5 years of experience with Call Center and Backoffice Workforce Management/Resource Planning</li> <li>Specialty Pharmacies</li> <li>Basic finance fundamentals</li> </ul>​Skill In: <ul> <li>Strong Excel a MUST</li> <li>Tableau and/or other BI tools preferred</li> <li>Avaya/CMS, Verint or NICE</li> <li>Having a curiosity to drive change and improvements</li> </ul>​Ability To: <ul><li>Data analysis, problem solving, communicate at upper management level</li></ul>Education: <ul><li>Bachelors Degree in related field or equivalent experience is required</li></ul>Preferred Qualifications: <ul><li>5-8 years of experience in Pharmacy/PBM Operations</li></ul>Skill in:<ul><li>Plan and operations optimization</li></ul>Ability To:<ul> <li>Ability to obtain, review, analyze and compile information from multiple data sources</li> <li>Ability to handle multiple tasks with competing priorities</li> </ul>Anticipated Weekly Hours40Time TypeFull timePay RangeThe typical pay range for this role is:$54,300.00 - $159,120.00This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.Great benefits for great peopleWe take pride in our comprehensive and competitive mix of pay and benefits – investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:<ul> <li>Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.</li> <li>No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.</li> <li>Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.</li> </ul>For more information, visit <a href="https://jobs.cvshealth.com/us/en/benefits" target="_blank">https://jobs.cvshealth.com/us/en/benefits</a>We anticipate the application window for this opening will close on: 04/30/2025Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

Manager, Business Analytics (IC)

At CVS Health, we’re building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.As the nation’s leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues – caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.Company: Oak Street Health Title:Center Medical DirectorSalary: $250,000 - $260,000Location: 11511 E 31st St, Tulsa, OK 74146Role Description: The purpose of the Center Medical Director role at Oak Street Health is to lead the clinical team at their center in providing the best patient care and a great place to work in order to keep patients happy, healthy and out of the hospital. The Center Medical Director will practice primary care in our clinics alongside their provider colleagues at 80% clinical time and 20% administrative time. The CMD will have mission-critical leadership responsibilities, which include setting an example for how thoughtful primary care is practiced, serving as a formal mentor, coach, and advisor to providers in Oak Street clinics, and participating in critical organizational-wide strategic initiatives. Core Responsibilities:The Center Medical Director is the medical leader for his/her OSH center. In this role the CMD will have the following responsibilities:Support of Organizational Strategy<ul> <li> Work in tight collaboration with the Practice Manager and Outreach Manager/Director to achieve our organizational objectives: <ul> <li>Best Care Anywhere</li> <li>Unmatched Patient Experience</li> <li>Exceptional Growth</li> <li>Great Place to Work and Leader in DE&amp;I</li> </ul> </li> <li>Drive implementation of OSH strategic initiatives.</li> <li>Follow direction from regional leadership (regional medical director or senior medical director) in collaboration with CMDs in the region to implement regional priorities and reach regional objectives.</li> <li>Cascade both organizational information to care team members as well as escalate care team concerns and ideas to the rest of the organization.</li> </ul>Provider Management <ul> <li>Help coordinate and lead the onboarding of new providers at the center.</li> <li>Model excellent medical care, implementation of the care model, and success in metrics.</li> <li>Support consistent and robust OSH care model implementation by ensuring care teams are effectively preparing for and executing daily huddles, patient care planning and management, admission prevention work, and clinical documentation workflows. </li> <li>Ensure that the medical care provided by each provider and care team is appropriate evidence based care that keeps patients healthy and out of the hospital.</li> <li>Understand, teach and implement Oak Street’s clinical guidelines at both the individual provider and center level. </li> <li>Support each care team and the center to provide the highest quality (primary and secondary) preventative care. </li> <li>Educate and provide ongoing support for providers in implementation of the value based full risk model of care.</li> <li>Assess and address root causes when center metric goals are not reached.</li> </ul>Leadership and Coaching<ul> <li>Create and maintain a culture of coaching up and growth of providers and care teams.</li> <li>Listen to feedback from care team members and address concerns with constructive problem-solving.</li> <li>Conduct performance reviews and discuss provider goals and help develop plans to achieve these goals.</li> </ul>Culture<ul> <li>Acknowledge and celebrate successes of care team members and communicate opportunities for improvement. </li> <li>Achieve triad best practices.</li> <li>Support a positive, Oaky culture of joy in practice. </li> <li>Other duties as assigned. </li> </ul>What are we looking for?Ideal candidates will be:<ul> <li>M.D., D.O., or A.P.N or P.A. graduates.</li> <li>Board certification in Internal Medicine or Family Medicine required for M.D. or D.O., Board certification in Family, Adult, or Gerontology for A.P.N.</li> <li>Experience in clinical leadership roles, leading and coaching providers to be the best they can be for their patients and their colleagues.</li> <li>Experience using a metrics-driven approach to the provision of medical care and/or quality projects. </li> <li>Passionate about their work and motivated to be a part of a fast growing organization.</li> <li>Aware of their leadership skills and potential for impact and eager to share those with a fast-growing, energetic team on the leading edge of healthcare innovation.</li> <li>Commitment to older adults and to low-income patients.</li> <li>Comfort with ambiguity and a love for problem solving.</li> <li>Ability to remain calm in the midst of the storm, guiding others to smart, effective solutions.</li> <li>5+ years of experience in outpatient practice preferred.</li> <li>Fellowship training in Geriatrics, other professional degrees (e.g., M.B.A., J.D., M.P.H.), and prior executive roles welcomed but not required.</li> </ul><ul> <li>US work authorization</li> <li>Someone who embodies being “Oaky”</li> </ul>What does being “Oaky” look like?<ul> <li>Radiating positive energy</li> <li>Assuming good intentions</li> <li>Creating an unmatched patient experience</li> <li>Driving clinical excellence</li> <li>Taking ownership and delivering results</li> <li>Being relentlessly determined</li> </ul>Why Oak Street Health?Oak Street Health is on a mission to “Rebuild healthcare as it should be'', providing personalized primary care for older adults on Medicare, with the goal of keeping patients healthy and living life to the fullest. Our innovative care model is centered right in our patient’s communities, and focused on the quality of care over volume of services. We’re an organization on the move! With an ambitious growth trajectory, Oak Street Health is attracting and cultivating team members who embody “Oaky” values and passion for our mission.Oak Street Health Benefits: <ul> <li>Mission-focused career impacting change and measurably improving health outcomes for medicare patients</li> <li>Paid vacation, sick time, and investment/retirement 401K match options</li> <li>Health insurance, vision, and dental benefits</li> <li>Opportunities for leadership development and continuing education stipends</li> <li>New centers and flexible work environments</li> <li>Opportunities for high levels of responsibility and rapid advancement</li> </ul> Oak Street Health is an equal opportunity employer. We embrace diversity and encourage all interested readers to apply. Learn more at <a href="http://www.oakstreethealth.com/diversity-equity-and-inclusion-at-oak-street-health" target="_blank">www.oakstreethealth.com/diversity-equity-and-inclusion-at-oak-street-health</a> Anticipated Weekly Hours40Time TypeFull timePay RangeThe typical pay range for this role is:$174,070.00 - $374,920.00This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.Great benefits for great peopleWe take pride in our comprehensive and competitive mix of pay and benefits – investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:<ul> <li>Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.</li> <li>No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.</li> <li>Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.</li> </ul>For more information, visit <a href="https://jobs.cvshealth.com/us/en/benefits" target="_blank">https://jobs.cvshealth.com/us/en/benefits</a>We anticipate the application window for this opening will close on: 04/03/2026Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

Center Medical Director

At CVS Health, we’re building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.As the nation’s leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues – caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.At CVS Health, we’re building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.As the nation’s leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues – caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.Role DescriptionThe purpose of a Medical Assistant at Oak Street Health is to gather all necessary medical information regarding our patients to ensure providers have the most accurate information available when making healthcare decisions.Medical Assistants (MA) report to the Practice Manager or Center Operations Specialist. They are a vital element of our model and important members of our Care Teams. Being an MA at Oak Street Health requires high levels of flexibility, energy, attention to detail, and problem solving skills. You will be expected to build relationships with Oak Street Health members. Medical Assistants will collaborate closely with their teammates to ensure an unmatched patient experience while driving clinical results. As an MA you will accomplish this by assisting in the assessment of patients’ health conditions, through screenings and routine diagnostic testing performed during appointments.Check out this pamphlet for a sneak peek into the life of an Oak Street Medical Assistant!Responsibilities:<ul> <li>Ensure an efficient patient flow; room patients in a timely manner, complete vital signs, complete required screenings and complete medication reviews</li> <li>Inventory supplies and stock exam rooms</li> <li>Respond to patient requests for telephonic support (Lab results, faxing records to specialists, etc)</li> <li>In accordance with state regulations, MAs may administer vaccinations, perform point of care tests including but not limited to: A1C, spirometry, EKGs, blood draws for lab testing, etc</li> <li>Import required documents into EMR via scanning or PDF upload.</li> <li>Participate in care team meetings to discuss patient care and clinic operations</li> <li>Process orders for durable medical equipment</li> <li>Request medical records from external providers as required by the provider</li> <li>As required, conduct routine quality control checks including infection control measures, equipment, and checks for expired medication and supplies and/or assist in maintaining center lab</li> <li>Other duties as assigned</li> </ul>What we’re looking for Required Qualifications:<ul> <li>State or national certification (as required by state), or graduation from an accredited medical assistant course</li> <li>1 year experience as a medical assistant</li> <li>CPR or BLS Certification</li> <li>Electronic Medical Record experience</li> <li>Computer skills: Ability to quickly navigate and use multiple computer programs to include, but not limited to: Gmail, MS Word or Google Docs, Excel or Google Sheets, etc.</li> <li>Proficiency in non-English languages as required by the center's demographics.</li> <li>US work authorization</li> </ul>Strongly Preferred Qualifications:<ul> <li>Minimum of three years in a Medical Assistant role</li> <li>Successful mastery of the workflow in their previous MA position</li> <li>An appetite for expanded responsibilities, greater clinical experience, and a chance to truly make an impact in their patients’ lives</li> </ul>Preferred Qualifications:<ul> <li>2 or more years of experience working with geriatric patients</li> <li>Phlebotomy Technician Certification</li> </ul>Other Skills:<ul> <li>Problem-solving skills, professional accountability, and a flexible, positive attitude</li> <li>Strong communication skills and customer service orientation</li> <li>Someone who embodies being “Oaky”</li> </ul> What does being “Oaky” look like?<ul> <li>Radiating positive energy</li> <li>Assuming good intentions</li> <li>Creating an unmatched patient experience</li> <li>Driving clinical excellence</li> <li>Taking ownership and delivering results</li> <li>Being relentlessly determined</li> </ul>Why Oak Street Health?Oak Street Health is on a mission to “Rebuild healthcare as it should be'', providing personalized primary care for older adults on Medicare, with the goal of keeping patients healthy and living life to the fullest. Our innovative care model is centered right in our patient’s communities, and focused on the quality of care over volume of services. We’re an organization on the move! With over 150 locations and an ambitious growth trajectory, Oak Street Health is attracting and cultivating team members who embody “Oaky” values and passion for our mission.Oak Street Health Benefits:<ul> <li> Mission-focused career impacting change and measurably improving health outcomes for medicare patients</li> <li>Paid vacation, sick time, and investment/retirement 401K match options</li> <li>Health insurance, vision, and dental benefits</li> <li>Opportunities for leadership development and continuing education stipends</li> <li>New centers and flexible work environments</li> <li>Opportunities for high levels of responsibility and rapid advancement</li> </ul> Oak Street Health is an equal opportunity employer. We embrace diversity and encourage all interested readers to apply.Learn more at <a href="http://www.oakstreethealth.com/diversity-equity-and-inclusion-at-oak-street-health" target="_blank">www.oakstreethealth.com/diversity-equity-and-inclusion-at-oak-street-he…</a>Anticipated Weekly Hours40Time TypeFull timePay RangeThe typical pay range for this role is:$18.50 - $31.72This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.Great benefits for great peopleWe take pride in our comprehensive and competitive mix of pay and benefits – investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:<ul> <li>Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.</li> <li>No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.</li> <li>Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.</li> </ul>For more information, visit <a href="https://jobs.cvshealth.com/us/en/benefits" target="_blank">https://jobs.cvshealth.com/us/en/benefits</a>We anticipate the application window for this opening will close on: 10/03/2025Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

Medical Assistant/Phlebotomist

At CVS Health, we’re building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.As the nation’s leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues – caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day. Company: Oak Street Health Title: Clinical Informatics Specialist Location: Various Oak Street Health is a rapidly growing, innovative company of community-based healthcare centers delivering higher quality health and wellness care that improves outcomes, manages medical costs and provides an unmatched experience for adults on Medicare in medically underserved communities. By providing holistic, comprehensive and integrated care right in our patients’ communities, we can help keep them healthy and reinvest cost savings in further care for those same communities and others. Since 2013, Oak Street Health has brought its singular approach to tens of thousands of people across the nation. With an ambitious growth trajectory, Oak Street Health is attracting and cultivating team members who embody Oak Street values and are passionate about our mission to rebuild healthcare as it should be. For more information, visit <a href="http://www.oakstreethealth.com" target="_blank">www.oakstreethealth.com</a>. Role Description: The goal of the Clinical Informatics Specialist (CIS) is to be the personal data assistant to the provider. The role is responsible for handling informatics responsibilities for providers during patient visits in our centers. CISs are trained to be experts in structured clinical assessments, accurate and specific documentation, population health workflows, and team based care. Another major goal will be to facilitate efficient and effective medical care for our patients. Core Responsibilities: Observing and recording patient encounters/examinations Documenting patient information, history, and diagnoses Assisting in medical management Documenting medical decision making Consulting with the care team and other providers on patient needs Other duties as assigned What are we looking for? Applicants committed to ongoing learning that are interested in a full time short-term (1 year) or longer term opportunity looking to gain practical, paid experience in a patient care setting. Advanced communication skills. Ability to type 70+ words per minute. Basic level of medical knowledge and/or a willingness to learn quickly. Ability and willingness to take direction and be a member of a team providing patient care. Excellent reliability. Compliance with hospital and Oak Street Health policies, including HIPAA. Fluency in Spanish, Polish, Russian, or other languages spoken by people in the communities we serve, where necessary. US work authorization. Someone who embodies being “Oaky”. What does being “Oaky” look like? Radiating positive energy Assuming good intentions Creating an unmatched patient experience Driving clinical excellence Taking ownership and delivering results Being scrappy Why Oak Street? Oak Street Health offers our coworkers the opportunity to be at the forefront of a revolution in healthcare, as well as: Collaborative and energetic culture Fast-paced and innovative environment Competitive benefits including paid vacation and sick time, generous 401K match with immediate vesting, and health benefits Oak Street Health is an equal opportunity employer. We embrace diversity and encourage all interested readers to apply to oakstreethealth.com/careers. Anticipated Weekly Hours40Time TypeFull timePay RangeThe typical pay range for this role is:$17.00 - $25.65This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.Great benefits for great peopleWe take pride in our comprehensive and competitive mix of pay and benefits – investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:<ul> <li>Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.</li> <li>No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.</li> <li>Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.</li> </ul>For more information, visit <a href="https://jobs.cvshealth.com/us/en/benefits" target="_blank">https://jobs.cvshealth.com/us/en/benefits</a>We anticipate the application window for this opening will close on: 10/03/2025Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

Clinical Informatics Specialist

At CVS Health, we’re building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.As the nation’s leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues – caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.Position SummaryReporting to the Lead Director of Medicaid Revenue Integrity, the Senior Manager will work closely with various Revenue Integrity Lead Directors and subject matter experts across the Medicaid business to establish and champion market level revenue integrity excellence. This position is responsible for supporting all assigned market level risk adjustment activities and processes related to complete and accurate diagnosis capture through provider and member engagement. In support of the Revenue Integrity Medicaid Performance Management Office (PMO) this position will lead the work and deliverables of multiple complex projects, focusing on process improvement, production, and data analysis. This individual should have proven project management of multiple complex projects simultaneously and demonstrate understanding of root cause analysis. This position may act as a liaison with other key business areas, internally and externally. The Medicaid Revenue Integrity Senior Manager will play a critical role in extracting, analyzing, and interpreting healthcare and financial data from multiple sources to address business opportunities regarding population health management, health and economic outcomes, and other business needs. Required Qualifications<ul> <li>5+ years of data analytics experience in healthcare environment or equivalent work environment</li> <li>5+ years of Project Management experience managing multiple projects simultaneously and meeting deadlines.</li> <li>2+ years of leadership experience</li> <li>Strong analytical and problem-solving skills</li> <li>Proficiency in Microsoft suite and data visualization tools (i.e. Excel, PowerPoint, Tableau etc)</li> <li>Excellent communication, presentation/creating presentations, and writing skills.</li> <li>Highly organized with excellent attention to detail</li> </ul> Preferred Qualifications<ul> <li>Knowledge of Risk Adjustment, preferably Medicaid</li> <li>Detail-oriented with a disposition to probe into technical details for accuracy and completeness</li> <li>Design and code efficiently in SQL, SAS, or similar programming language</li> </ul> Education Bachelor's Degree or equivalent work experience Pay RangeThe typical pay range for this role is:$67,900.00 - $182,549.00 This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. This position also includes an award target in the company’s equity award program. Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.Great benefits for great peopleWe take pride in our comprehensive and competitive mix of pay and benefits – investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:<ul> <li>Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.</li> <li>No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.</li> <li>Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.</li> </ul>For more information, visit <a href="https://jobs.cvshealth.com/us/en/benefits" target="_blank">https://jobs.cvshealth.com/us/en/benefits</a>We anticipate the application window for this opening will close on: 05/16/2025Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

Senior Manager, Medicaid Revenue Integrity

At CVS Health, we’re building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.As the nation’s leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues – caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.We are seeking an experienced WorkBrain Techno-Functional Manager to join our team. This is an exciting opportunity to contribute to a growing team and help optimize timekeeping processes within the organization. In this role, you will be responsible for ensuring accurate tracking of employee hours, scheduling, attendance, and supporting HR and payroll processes. The WorkBrain Techno-Functional Manager will bridge business needs with technical solutions, have strong experience with WorkBrain, and familiarity with Kronos and other systems is a plus. If you have a passion for data analysis and systems management, we encourage you to apply!Key Responsibilities:<ul> <li>Administer and manage time and attendance systems (primarily WorkBrain) for accurate timekeeping and scheduling.</li> <li>Perform system configuration and maintenance of the WorkBrain time and attendance platform.</li> <li>Troubleshoot and resolve issues related to time entries, scheduling, and system performance in WorkBrain.</li> <li>Test WorkBrain configurations and custom solutions, identifying and resolving issues or defects.</li> <li>Collaborate with HR, payroll, and other departments to ensure smooth data flow and compliance with labor laws.</li> <li>Generate regular reports and data analysis for business leaders to assess attendance trends and labor costs.</li> <li>Provide support and training to employees and managers on timekeeping procedures and WorkBrain system use.</li> <li>Ensure that employee work hours are compliant with organizational policies and government regulations.</li> <li>Handle escalations and work on continuous improvements to streamline processes.</li> <li>Perform data audits to ensure accuracy and integrity in time tracking.</li> <li>Support any time and attendance-related projects and system upgrades.</li> </ul>Required Qualifications<ul> <li>5+ years' experience with WorkBrain Workforce Management Software</li> <li>5+ years' experience working in time and attendance management field</li> <li>4+ years' experience with labor laws, union rules, and organizational timekeeping policies</li> <li>4+ years' experience working with large datasets and perform data analysis using SQL</li> <li>3+ years' experience Managing Project using Agile Methodology in a large, matrixed organization</li> </ul>Preferred Qualifications<ul> <li>Experience with system implementation or upgrades</li> <li>Strong understanding of HRIS systems and integrations</li> <li>Familiarity with Kronos or similar large scale enterprise workforce management systems</li> <li>Experience in managing outsourced technology and governance</li> <li>Detail-oriented with a focus on accuracy and compliance</li> <li>Experience training and mentoring junior analysts and team members</li> <li>Strong communication and interpersonal skills, able to work effectively with stakeholders at all levels</li> <li>Ability to translate technical information into business terms</li> <li>Ability to handle sensitive employee data with confidentiality.</li> </ul>Education<ul><li>Bachelor’s degree in Business, HR, or related field</li></ul>Anticipated Weekly Hours40Time TypeFull timePay RangeThe typical pay range for this role is:$54,300.00 - $159,120.00This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.Great benefits for great peopleWe take pride in our comprehensive and competitive mix of pay and benefits – investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:<ul> <li>Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.</li> <li>No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.</li> <li>Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.</li> </ul>For more information, visit <a href="https://jobs.cvshealth.com/us/en/benefits" target="_blank">https://jobs.cvshealth.com/us/en/benefits</a>We anticipate the application window for this opening will close on: 05/03/2025Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

WorkBrain Techno-Functional Manager

At CVS Health, we’re building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.As the nation’s leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues – caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.Position SummaryPrimary responsibilities include drafting, managing, and overseeing dental Medicaid and Medicare contracts across existing and new markets. This role involves negotiating contracts terms with dental vendors to ensure compliance, financial viability, performance, and alignment to organizational goals. The Senior Manager will also develop and implement standardized processes for contracting, working closely with internal stakeholders and vendor partners to enhance efficiencies, mitigate risks, and support the market performance and expansions efforts. This is an individual contributor role. Required Qualifications<ul> <li>5+ years of Provider Contract Negotiations</li> <li>3+ years’ experience with RFP</li> </ul> Preferred Qualifications: <ul> <li>Dental vendor experience</li> <li>Strong contract negotiation experience</li> <li>3-5 years Dental Medicaid and Medicare experience drafting and negotiating contracts.</li> <li>3-5 years’ experience in vendor partner management</li> <li>Customizing Dental Medicaid and Medicare contracts proposals and Amendments.</li> <li>Ability to meet strict deadlines and manage priorities.</li> <li>Establishing and building strong relationships externally and internally</li> <li>Collaborate with various departments within health plan markets and internal teams.</li> <li>Adaptability when priories shift</li> <li>Advance knowledge of excel, pivot tables, SharePoint.</li> <li>Sound judgement and problem-solving skills</li> <li>Driven individual that can work independently and as a team.</li> </ul>Education Bachelors or equivalent professional work experience.Pay RangeThe typical pay range for this role is:$67,900.00 - $182,549.00 This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. This position also includes an award target in the company’s equity award program. Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.Great benefits for great peopleWe take pride in our comprehensive and competitive mix of pay and benefits – investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:<ul> <li>Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.</li> <li>No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.</li> <li>Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.</li> </ul>For more information, visit <a href="https://jobs.cvshealth.com/us/en/benefits" target="_blank">https://jobs.cvshealth.com/us/en/benefits</a>We anticipate the application window for this opening will close on: 05/16/2025Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

Senior Manager, Dental Network Management

At CVS Health, we’re building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.As the nation’s leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues – caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.Job DescriptionCompany: Oak Street HealthTitle: Nurse PreceptorRole DescriptionThe purpose of a Nurse (RN) Preceptor is to educate and empower our Center Nurses to deliver high-quality patient care by equipping them with the knowledge and skills they need.At Oak Street Health, you will serve as a dedicated preceptor for new hires and support skill-building for established Oaky Nurses through the delivery of local training for onboarding, new company-wide or regional implementation support, and remediation for skills and competencies. This role requires high levels of flexibility, energy, attention to detail, mastery of the role, skill in training, and problem-solving skills. You will be expected to build relationships with a wide variety of Oak Street Health team members (Oakies) throughout the region and across the organization, working frequently with Oaky Nurses throughout their lifecycle and collaborating closely with Directors of Clinical Support and center-level leaders to meet identified needs for precepting throughout the region(s) in which you cover. You will work to create an engaging and welcoming environment through team communication and delegation to empower other members of the care team to deliver the best care to our patients. During non-precepting hours, RN Preceptors may provide float RN coverage supporting center-level needs throughout the region, assist in driving quality care improvements in alignment with regional priorities, and perform other duties to support regional performance as needed.RN Preceptors report to the regional Director of Clinical Support. Core ResponsibilitiesNurse Onboarding for New Oaky Nurses (0.5 - 0.6 FTE, or more as needed in region)<ul> <li>Displaying proficiency in this role and executing job responsibilities in a safe and consistent manner</li> <li>Create a welcoming and engaging environment to meet the needs of new Oaky Nurses</li> <li>Demonstrate excellence in interpersonal skills through adaptable communication techniques and eagerness for collaboration </li> <li>Provide competent nursing education by demonstrating sound clinical knowledge and clinical excellence</li> <li>Developing skills and competencies needed to be an effective preceptor by attending required training and skill development sessions.</li> <li>Execute local onboarding of all new Oaky Nurses</li> <li>Help a new Oaky put into practice what they have learned in onboarding and assess readiness to perform independently in role</li> <li>Empower RN IIs, who serve as center-level site mentors </li> <li>Support remediation and performance coaching for Oaky nurses</li> </ul>Nurse Training and Reinforcement for current RNs (0.2 - 0.3 FTE - secondary to Precepting responsibilities for new hires)<ul> <li>Actively collaborate and monitor the outcomes of training initiatives and implementations</li> <li>Identification of opportunities for quality care improvements through chart audits, observation, and feedback</li> <li>Execute training experiences to support company-wide and regional initiatives/implementations</li> <li>Support remediation and performance coaching for Oaky nurses</li> </ul>Float Coverage (0.1 - 0.2 FTE - tertiary to Precepting and Training responsibilities)<ul> <li>Provide competent nursing care by displaying proficiency in this role and executing job responsibilities in a safe and consistent manner</li> <li>Respond to incoming telephonic requests in a dependable manner, ensuring we are responsive to their needs and exceeding expectations</li> <li>Provide clinically competent triage and symptom management to patients who may or may not be physically present</li> <li>Utilize standardized protocols for medication management, prescription refills and prior authorizations.</li> <li>Conduct thorough and accurate reviews of patient medications and update as needed</li> <li>Provide comprehensive education and direct patient care, particularly around chronic conditions; may occur in person, over the phone or in group settings </li> <li>Actively collaborate and monitor the implementation and progress of the care plan for patients on multiple provider panels</li> <li>Form relationships with patients and their caregivers to support preventative care and ED/hospital diversion where appropriate </li> <li>Create a welcoming and engaging environment to meet the needs of our patients, communities, families and teams where they are</li> <li>Delegation of activities to other clinical care team members to support the needs of our patients</li> <li>Participate in care team meetings to discuss patient care and clinic operations</li> <li>Deliver an exceptional patient experience through service, responsiveness and respectful care </li> <li>Perform point of care testing, procedures and specimen collection (including phlebotomy) as needed</li> <li>Performs other related duties as assigned</li> </ul> What we’re looking forRequired Qualifications:<ul> <li>Active Registered Nurse (RN) Licensure in good standing with the applicable state</li> <li>Successful mastery of the workflow in their previous RN II position</li> <li>1-year experience as a Nurse at Oak Street Health</li> <li>BLS Certification</li> <li>Electronic Medical Record (EMR) experience</li> <li>Ability to maintain patient confidentiality and process information in a confidential manner</li> <li>US work authorization</li> <li>Ability to assess patients without face-to-face interaction, strong communication and assessment skill</li> <li>Candidate must be willing to travel to all centers regionally to support precepting and have access to a reliable form of transportation</li> </ul>Strongly Preferred Qualifications:<ul> <li>3+ years of healthcare experience working as an RN</li> <li>Successful mastery of the workflow in their previous RN II position</li> <li>Ability to collaborate and communicate with members of an interdisciplinary care team</li> <li>Ability to work independently</li> <li>Excellent computer skills with the ability to read, interpret and analyze data from various computer systems</li> <li>Effective problem-solving and prioritization skills</li> <li>Previous experience in clinic setting</li> <li>Successful mastery of the work required of the RN II position</li> <li>Commitment and passion for training and continuing education </li> <li>An appetite for expanded responsibilities, greater clinical experience, and a chance to truly make an impact in the growth and development of their Oaky teammates </li> </ul>Preferred Qualifications:<ul> <li>Fluency in Spanish, Polish, Russian, or other languages spoken by people in the communities we serve (where necessary - suggestion to add this as an optional data point for specific demographics, removing from our generic central posting)</li> <li>Somebody who embodies being “Oaky”</li> </ul>What does being “Oaky” look like?<ul> <li>Radiating positive energy</li> <li>Assuming good intentions</li> <li>Creating an unmatched patient experience</li> <li>Driving clinical excellence</li> <li>Taking ownership and driving for results</li> <li>Be relentlessly determined</li> </ul>Why Oak Street? Oak Street Health offers our coworkers the opportunity to be at the forefront of a revolution in healthcare, as well as:<ul> <li>Collaborative and energetic culture</li> <li>High levels of responsibility and rapid advancement</li> <li>Competitive benefits; including paid vacation/sick time, generous 401K match with immediate vesting, as well as health benefits </li> </ul>Oak Street Health is an equal opportunity employer. We embrace diversity and encourage all interested readers to apply to oakstreethealth.com/careersAnticipated Weekly Hours40Time TypeFull timePay RangeThe typical pay range for this role is:$54,095.00 - $116,760.00This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.Great benefits for great peopleWe take pride in our comprehensive and competitive mix of pay and benefits – investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:<ul> <li>Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.</li> <li>No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.</li> <li>Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.</li> </ul>For more information, visit <a href="https://jobs.cvshealth.com/us/en/benefits" target="_blank">https://jobs.cvshealth.com/us/en/benefits</a>We anticipate the application window for this opening will close on: 10/01/2025Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

Nurse Preceptor, RN

At CVS Health, we’re building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.As the nation’s leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues – caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.Job Purpose and Summary:At CVS Health, we are focused on transforming health care for our customers and making our company a great place to work. We help people navigate the health care system – and their personal health care – by improving access, lowering costs, and being a trusted partner for every meaningful moment of health. Within our Retail locations, we bring this promise to life with heart every day. Our Staff Pharmacists play a critical role in cultivating a culture of excellence in their pharmacy by acting as a role model for all, demonstrating genuine care, and setting the bar for the pharmacy team.As a Staff Pharmacist, you play a critical role at the forefront of delivering our purpose, modeling our values, and demonstrating genuine, authentic care for our patients. In addition to supporting the Pharmacy Manager in leading and directing the pharmacy team, you are accountable for supporting the management, oversight, and operation of all aspects within your pharmacy.The Staff Pharmacist’s responsibilities include, but are not limited to:<ul> <li>Living our purpose by helping to manage and improve patient health through safe and appropriate dispensing, counseling, and immunizing practices</li> <li>Taking direction from the Pharmacy Manager and overseeing the pharmacy as their proxy during bench shifts without overlap, including strengthening pharmacy performance measures through effective coaching and consistent follow-up of pharmacy team members and providing feedback about pharmacy team performance to the Pharmacy Manager as needed</li> <li>Assumes Pharmacy Manager’s day-to-day duties when serving as the only or the primary pharmacist-on-duty</li> <li>Supporting safe and accurate prescription fulfillment by following—and directing the pharmacy team to follow—pharmacy workflow procedures and utilizing the safety guardrails at every workstation</li> <li>Contributing to positive patient experiences by showing empathy and genuine care, and coaching the pharmacy team to do the same: demonstrating compassionate care, collaborating with the patient’s total healthcare team, and proactively resolving insurance and/or medication issues</li> <li>Proactively offering and delivering immunizations to keep patients healthy; engaging and supporting Pharmacy Technicians to learn to immunize</li> <li>Supporting the effective management of pharmacy inventory by following—and coaching the pharmacy team to follow—all inventory best practices, with a special focus on protecting cold chain products for our patients and our business</li> <li>Partnering with the Pharmacy Manager to ensure pharmacy operations are compliant with the appropriate state Board of Pharmacy regulations at all times; escalating issues or concerns to the Pharmacy Manager and/or Rx DL for timely resolution if/as needed</li> <li>Remaining flexible for both scheduling and business needs, while contributing to a safe, inclusive, and engaging team dynamic; supporting the Pharmacy Manager by writing the pharmacy schedule if/as directed</li> <li>Maintaining relevant clinical and technical skills for the job as the industry evolves (including but not limited to company-required trainings and CMEs); actively seeking opportunities to expand knowledge to better support patients</li> <li>Supporting access to care and helping to improve patient outcomes through pharmacist delivered clinical care such as testing and prescribing services (e.g., COVID/Flu, Hormonal Contraception, etc.) where permissible; empowers the pharmacy team to provide holistic care at every step in the patient care journey</li> <li>Understanding and complying with all relevant federal and state laws, regulations, professional standards, and ethical principles; complying with CVS Health policies and procedures to help support patient safety and complying with controlled substance dispensing and recordkeeping, to protect patient privacy and security, and to maintain a safe and inclusive workplace for our colleagues</li> </ul>Required Qualifications:<ul> <li>Active Pharmacist License in the state where the Store is located</li> <li>Active National Provider Identifier (NPI)</li> <li>Not on the DEA Excluded Parties list</li> </ul>Essential Functions:<ul> <li>Regular and predictable attendance, including nights and weekends</li> <li>Ability to complete required training within designated timeframe</li> <li>Attention and Focus:<ul> <li>Ability to concentrate on a task over a period of time</li> <li>Ability to pivot quickly from one task to another to meet patient and business needs</li> <li>Ability to confirm prescription information and label accuracy, ensuring patient safety</li> </ul> </li> <li>Customer Service and Team Orientation:<ul> <li>Actively look for ways to help people, and do so in a friendly manner</li> <li>Notice and understand patients’ reactions, and respond appropriately</li> </ul> </li> <li>Communication Skills:<ul> <li>Use and understand verbal and written communication to interact with patients and colleagues</li> <li>Utilize active listening by giving full attention to what others are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times</li> </ul> </li> <li>Mathematical Reasoning:<ul><li>Ability to use math to solve a problem, such as determining the total number of tablets to dispense, day’s supply, and/or number of full bottles and additional bottles needed to fill a prescription</li></ul> </li> <li>Issue Resolution:<ul><li>Identifying challenging patient or colleague interactions and choosing the best course of action when faced with multiple options</li></ul> </li> <li>Physical Demands:<ul> <li>Be mobile and remain upright for extended periods of time</li> <li>Lift, scan, and bag items</li> <li>Reach overhead; stretch or reach out with the body, arms, and/or legs to grasp items</li> <li>Move fingers repetitively; picking, pinching, typing, or otherwise working primarily with fingers rather than whole hand or arm</li> <li>Extend hand(s) and arm(s) multiple directions to place, move, or lift items</li> <li>Control precision; quickly adjust machines to exact positions</li> <li>Stoop to a considerable degree, requiring full use of the lower extremities and back muscles to move items between low and high positions, including bending spine at the waist</li> <li>Close visual acuity to perform activities such as: transcribing, viewing a computer terminal, reading, visual inspection involving small parts</li> <li>Occasionally lift of up to 20 lbs. and/or exert up to 20 lbs. of force; Frequently lift of up to 10 lbs. and/or exert up to 10 lbs. of force; Consistently lift and/or exert a negligible amount of force to move objects.</li> <li>Express or exchange ideas by means of spoken word where detailed or important spoken instructions must be conveyed accurately</li> <li>Have the ability to receive detailed information through oral communication</li> </ul> </li> <li>Any additional tasks as directed by Supervisor or Manager</li> </ul>Preferred Qualifications:<ul> <li>1-2 years of related work experience in a pharmacy, retail, medical, or customer service setting</li> <li>Ability to work in other locations across the market as business needs require</li> </ul> Anticipated Weekly Hours40Time TypeFull timePay RangeThe typical pay range for this role is:$60.00 - $71.00This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.Great benefits for great peopleWe take pride in our comprehensive and competitive mix of pay and benefits – investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:<ul> <li>Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.</li> <li>No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.</li> <li>Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.</li> </ul>For more information, visit <a href="https://jobs.cvshealth.com/us/en/benefits" target="_blank">https://jobs.cvshealth.com/us/en/benefits</a>We anticipate the application window for this opening will close on: 07/27/2025Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.CVS Health requires certain colleagues to be fully vaccinated against COVID-19 (including any booster shots if required), where allowable under the law, unless they are approved for a reasonable accommodation based on disability, medical condition, religious belief, or other legally recognized reasons that prevents them from being vaccinated. You are required to have received at least one COVID-19 shot prior to your first day of employment and to provide proof of your vaccination status or apply for a reasonable accommodation within the first 10 days of your employment. Please note that in some states and roles, you may be required to provide proof of full vaccination or an approved reasonable accommodation before you can begin to actively work. CVS Health is committed to recruiting, hiring, developing, advancing, and retaining individuals with disabilities. As such, we strive to provide equal access to the benefits and privileges of employment, including the provision of a reasonable accommodation to perform essential job functions. CVS Health can provide a request for a reasonable accommodation, including a qualified interpreter, written information in other formats, translation or other services through <a href="mailto:ColleagueRelations@CVSHealth.com" target="_blank">ColleagueRelations@CVSHealth.com</a> If you have a speech or hearing disability, please call 7-1-1 to utilize Telecommunications Relay Services (TRS). We will make every effort to respond to your request within 48 business hours and do everything we can to work towards a solution.

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