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<h1>Lead Designer, Growth</h1> Design | San Francisco, United States | Remote, Remote | Full-Time <a href="https://careers-americas.icims.com/jobs/16037/lead-designer%2c-growth/job?mode=apply" target="_blank">Apply for this job</a> Working at Atlassian Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company. We are looking for a Lead Designer to be a key pillar in the Growth Design team. In this role, you will join an organization consisting of multiple teams across North America and Australia. As a high-level individual contributor, you'll lead strategic growth design work across our web and self-serve experiences, all aiming to deliver a better time to value for our customers. You will partner with other Growth designers and multiple design teams across the company. Together, you will create high-quality experiences that feel like they came from one set of hands and communicate a strong point of view. Leading this space means you will focus on landing new customers and expanding our over 250,000 customer base in 190 countries, having a direct impact on tens of thousands of customers and millions of users! Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company. This is a remote position. To help our teams work together effectively, this role requires you to be located in or adjacent to the Pacific Time Zone. Compensation At Atlassian, we strive to design equitable, explainable, and competitive compensation programs. To support this goal, the baseline of our range is higher than that of the typical market range, but in turn we expect to hire most candidates near this baseline. Base pay within the range is ultimately determined by a candidate's skills, expertise, or experience. In the United States, we have three geographic pay zones. For this role, our current base pay ranges for new hires in each zone are: Zone A: $188,700 - $251,600 Zone B: $169,900 - $226,500 Zone C: $156,600 - $208,900 This role may also be eligible for benefits, bonuses, commissions, and equity. Please visit <a href="http://go.atlassian.com/payzones" target="_blank">go.atlassian.com/payzones</a> for more information on which locations are included in each of our geographic pay zones. However, please confirm the zone for your specific location with your recruiter. Our perks &amp; benefits Atlassian offers a variety of perks and benefits to support you, your family and to help you engage with your local community. Our offerings include health coverage, paid volunteer days, wellness resources, and so much more. Visit <a href="http://go.atlassian.com/perksandbenefits" target="_blank">go.atlassian.com/perksandbenefits</a>to learn more. About Atlassian At Atlassian, we're motivated by a common goal: to unleash the potential of every team. Our software products help teams all over the planet and our solutions are designed for all types of work. Team collaboration through our tools makes what may be impossible alone, possible together. We believe that the unique contributions of all Atlassians create our success. To ensure that our products and culture continue to incorporate everyone's perspectives and experience, we never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. All your information will be kept confidential according to EEO guidelines. To provide you the best experience, we can support with accommodations or adjustments at any stage of the recruitment process. Simply inform our Recruitment team during your conversation with them. To learn more about our culture and hiring process, visit <a href="http://go.atlassian.com/crh" target="_blank">go.atlassian.com/crh</a>. <a href="https://careers-americas.icims.com/jobs/16037/lead-designer%2c-growth/job?mode=apply" target="_blank">Apply for this job</a>

Atlassian

Lead Designer, Growth

<h1>Sales Development Representative - Mid-Market</h1> Sales | Remote, UK | Remote, Remote | Full-Time <a href="https://globalcareers-atlassian.icims.com/jobs/16307/sales-development-representative---mid-market/job?mode=apply" target="_blank">Apply for this job</a> Working at Atlassian Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company. Responsibilities Your future team Our Enterprise Development Representatives partner with our Enterprise Advocates (Account Executives) to build and sales pipeline for our Enterprise customer base while ensuring a delightful customer experience. All of this is done in tight coordination with our Sales Operations and Marketing teams. You will report to an Enterprise Development Sales Manager. What you'll do <ul> <li>Be accountable for outbound prospecting, quota carrying role, meeting conversion into pipeline</li> <li>Qualify business leads on all customers through proactive outreach and research</li> <li>Conduct cold calls, emails and others outreach strategies to engage with decision makers</li> <li>Collaborate with sales, marketing, partner and operations teams to develop lead generation strategies</li> <li>Navigate objections through value-driven messaging</li> <li>Articulate the value proposition of our products to our customers.</li> <li>Experience establishing communication and engagement with prospects</li> <li>Great at writing relevant emails that are personalized to delight our customers</li> <li>Build your pipeline in partnership with Enterprise Advocates and Enterprise Marketing teams</li> <li>Work with Salesforce, Gong, Outreach and LinkedIn Navigator</li> </ul> Our perks &amp; benefits Atlassian offers a variety of perks and benefits to support you, your family and to help you engage with your local community. Our offerings include health coverage, paid volunteer days, wellness resources, and so much more. Visit <a href="http://go.atlassian.com/perksandbenefits" target="_blank">go.atlassian.com/perksandbenefits</a>to learn more. About Atlassian At Atlassian, we're motivated by a common goal: to unleash the potential of every team. Our software products help teams all over the planet and our solutions are designed for all types of work. Team collaboration through our tools makes what may be impossible alone, possible together. We believe that the unique contributions of all Atlassians create our success. To ensure that our products and culture continue to incorporate everyone's perspectives and experience, we never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. All your information will be kept confidential according to EEO guidelines. To provide you the best experience, we can support with accommodations or adjustments at any stage of the recruitment process. Simply inform our Recruitment team during your conversation with them. To learn more about our culture and hiring process, visit <a href="http://go.atlassian.com/crh" target="_blank">go.atlassian.com/crh</a>. <a href="https://globalcareers-atlassian.icims.com/jobs/16307/sales-development-representative---mid-market/job?mode=apply" target="_blank">Apply for this job</a>

Sales Development Representative - Mid-Market

<h1>Principal Program Manager, Recruiting</h1> Program Management | Remote, Americas | Remote, Remote | Full-Time <a href="https://globalcareers-atlassian.icims.com/jobs/16453/principal-program-manager%2c-recruiting/job?mode=apply" target="_blank">Apply for this job</a> Working at Atlassian Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company. This is a remote position. To help our teams work together effectively, this role requires you to be located in the Pacific Standard Timezone. We are looking for a Principal Program Manager to join the CTO Strategic Initiatives team. You will lead high impact Engineering Recruiting efforts, using your data-driven approach to evolve our recruiting workflows and tooling, optimize our recruiting funnel, and increase quality of hires. We need your expertise to help manage complex, end-to-end strategic programs, get deep to understand the engineering landscape, and build strong relationships with senior leadership and cross-functional teams. What you'll do <ul> <li>Own the execution of strategic programs with a focus on ensuring that the team is driving towards the best outcomes for our customers (Atlassians).</li> <li>With the Recruiting program being a current area of focus, you will represent Engineering and partner closely with the recruiting team to align and implement strategic hiring initiatives.</li> <li>Develop and maintain program plans, identify resource needs, and balance project schedules; lead communication with program team members and partners on progress, dependencies and risks.</li> <li>Establish key performance indicators (KPIs) and metrics to measure the effectiveness of recruiting initiatives.</li> <li>Provide regular updates and reports on recruiting activities, including progress against goals, candidate status and market insights to stakeholders and executive audience.</li> <li>Implement initiatives to enhance Atlassian Engineering brand to attract top talent.</li> </ul> <ul> <li>Minimum 10+ years of relevant work experience in program management and talent acquisition.</li> <li>Background in data analytics and insights, with the ability to interpret data and identify trends to make data-driven decisions.</li> <li>Excellent verbal, written, and facilitation skills (including experience with facilitating meetings and engaging with an executive audience).</li> <li>Demonstrated experience and success leading high-impact, cross-functional programs or projects.</li> <li>Possesses flexibility and has a history of delivering impactful, scalable programs.</li> <li>Ability to accelerate deliverables through taking calculated risks and experimenting with new solutions.</li> <li>Familiarity with application tracking system (ATS) and other recruitment technologies.</li> </ul> Compensation At Atlassian, we strive to design equitable, explainable, and competitive compensation programs. To support this goal, the baseline of our range is higher than that of the typical market range, but in turn we expect to hire most candidates near this baseline. Base pay within the range is ultimately determined by a candidate's skills, expertise, or experience. In the United States, we have three geographic pay zones. For this role, our current base pay ranges for new hires in each zone are: Zone A: $221,500 - $295,300 Zone B: $199,300 - $265,800 Zone C: $183,800 - $245,100 This role may also be eligible for benefits, bonuses, commissions, and equity. Please visit <a href="http://go.atlassian.com/payzones" target="_blank">go.atlassian.com/payzones</a> for more information on which locations are included in each of our geographic pay zones. However, please confirm the zone for your specific location with your recruiter. Our perks &amp; benefits Atlassian offers a variety of perks and benefits to support you, your family and to help you engage with your local community. Our offerings include health coverage, paid volunteer days, wellness resources, and so much more. Visit <a href="http://go.atlassian.com/perksandbenefits" target="_blank">go.atlassian.com/perksandbenefits</a>to learn more. About Atlassian At Atlassian, we're motivated by a common goal: to unleash the potential of every team. Our software products help teams all over the planet and our solutions are designed for all types of work. Team collaboration through our tools makes what may be impossible alone, possible together. We believe that the unique contributions of all Atlassians create our success. To ensure that our products and culture continue to incorporate everyone's perspectives and experience, we never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. All your information will be kept confidential according to EEO guidelines. To provide you the best experience, we can support with accommodations or adjustments at any stage of the recruitment process. Simply inform our Recruitment team during your conversation with them. To learn more about our culture and hiring process, visit <a href="http://go.atlassian.com/crh" target="_blank">go.atlassian.com/crh</a>. <a href="https://globalcareers-atlassian.icims.com/jobs/16453/principal-program-manager%2c-recruiting/job?mode=apply" target="_blank">Apply for this job</a>

Principal Program Manager, Recruiting

<h1>Sales Development Representative - Government</h1> Sales | Austin, United States | Remote, Remote | Full-Time <a href="https://careers-americas.icims.com/jobs/15918/sales-development-representative---government/job?mode=apply" target="_blank">Apply for this job</a> Working at Atlassian Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company. <h2>Responsibilities</h2> What you'll do <ul> <li>Be accountable for outbound prospecting, quota carrying role, meeting conversion into pipeline</li> <li>Qualify business leads on all customers through proactive outreach and research</li> <li>Conduct cold calls, emails and others outreach strategies to engage with decision makers</li> <li>Collaborate with sales, marketing, partner and operations teams to develop lead generation strategies</li> <li>Navigate objections through value-driven messaging</li> <li>Articulate the value proposition of our products to our customers.</li> <li>Experience establishing communication and engagement with prospects</li> <li>Great at writing relevant emails that are personalized to delight our customers</li> <li>Build your pipeline in partnership with Enterprise Advocates and Enterprise Marketing teams</li> <li>Work with Salesforce, Gong, Outreach and LinkedIn Navigator</li> </ul> Your background <ul> <li>Accountability: You are the highest performer in everything that you do. You crave accountability and excel in a results-based culture</li> <li>Communication: Clear, intentional, and curious. People want to talk to you. You build trust naturally</li> <li>Continued Learning: You have clear goals, daily routines that help you achieve them. You ask for coaching. You're intentional about your future, and action feedback quickly</li> <li>Integrity forward interest in selling: You don't know what it is like to not do your best. You excel in achievement. You enjoy being a top name on the leaderboard and want to help others get there with you</li> <li>Change: You contribute to change and you navigate through change well. You crave forward progression. You bounce back quickly. For you, challenges are opportunities. You always take ownership and choose action over inaction</li> <li>Impact: You are passionate about sales and about helping your customers by putting them at the center of everything you do</li> <li>Creative: You always find new ideas and new ways to achieve your goals</li> </ul> Your background <ul> <li>Curiosity: Accomplished in breaking down problems to identify the best solutions</li> <li>Impact: You are passionate about sales and about helping your customers by putting them at the centre of everything you do</li> <li>Play as a Team: A collaborative team player who works well across different teams to achieve shared goals.</li> <li>Comparable experience in roles such as Sales Development Representative, Inside Sales, Lead Generation, Account Representative, Account Management, Consulting, Recruitment, Marketing etc</li> </ul> Compensation At Atlassian, we strive to design equitable, explainable, and competitive compensation programs. To support this goal, the baseline of our range is higher than that of the typical market range, but in turn we expect to hire most candidates near this baseline. Base pay within the range is ultimately determined by a candidate's skills, expertise, or experience. In the United States, we have three geographic pay zones. For this role, our current base pay ranges for new hires in each zone are: Zone A: $69,900 - $93,200 Zone B: $62,900 - $83,900 Zone C: $58,100 - $77,400 This role may also be eligible for benefits, bonuses, commissions, and equity. Please visit <a href="http://go.atlassian.com/payzones" target="_blank">go.atlassian.com/payzones</a> for more information on which locations are included in each of our geographic pay zones. However, please confirm the zone for your specific location with your recruiter. Our perks &amp; benefits Atlassian offers a variety of perks and benefits to support you, your family and to help you engage with your local community. Our offerings include health coverage, paid volunteer days, wellness resources, and so much more. Visit <a href="http://go.atlassian.com/perksandbenefits" target="_blank">go.atlassian.com/perksandbenefits</a>to learn more. About Atlassian At Atlassian, we're motivated by a common goal: to unleash the potential of every team. Our software products help teams all over the planet and our solutions are designed for all types of work. Team collaboration through our tools makes what may be impossible alone, possible together. We believe that the unique contributions of all Atlassians create our success. To ensure that our products and culture continue to incorporate everyone's perspectives and experience, we never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. All your information will be kept confidential according to EEO guidelines. To provide you the best experience, we can support with accommodations or adjustments at any stage of the recruitment process. Simply inform our Recruitment team during your conversation with them. To learn more about our culture and hiring process, visit <a href="http://go.atlassian.com/crh" target="_blank">go.atlassian.com/crh</a>. <a href="https://careers-americas.icims.com/jobs/15918/sales-development-representative---government/job?mode=apply" target="_blank">Apply for this job</a>

Sales Development Representative - Government

<h1>Senior Program Manager, Marketing</h1> Program Management | Remote, Americas | Remote, Remote | Full-Time <a href="https://globalcareers-atlassian.icims.com/jobs/16051/senior-program-manager%2c-marketing/job?mode=apply" target="_blank">Apply for this job</a> Working at Atlassian Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company. At Atlassian, we're on a mission to unleash the potential in every team, and that includes our own. That's where you come in. As a Senior Program Manager in Marketing, you'll work to boost the cohesion, focus, speed, and general effectiveness of the marketing team. You will play an integral part in how we bring our products and campaigns to market, engage our customers, and build our brand. You will sit at the intersection of planning, strategy, and execution. You'll be a leader in aligning the efforts of a diverse cast, connecting the dots across teams and adapting to changing circumstances as you anticipate what's next. You will be an excellent partner in understanding your stakeholders’ challenges, strengths, and motivations, and you'll help channel that at both the strategic and tactical level. In this role, you’ll get to <ul> <li>Lead marketing portfolio teams through planning and prioritization.</li> <li>Assemble teams, define scope, kick-off and smoothly run successful marketing-driven programs.</li> <li>Define portfolio rituals, such as planning sessions, business reviews, retros, roles and responsibilities play, and more.</li> <li>Collaborate with other program managers to implement new or refine existing processes and framework, as the marketing organization continues to evolve and scale.</li> <li>Be well informed on company and marketing goals and priorities to enable your teams to be set up for success.</li> <li>Partner and build excellent relationships with cross-functional teams to align and strive for well thought-out and strategic plans ahead of execution.</li> <li>Optimize your teams operationally to ensure the right amount of process and plays are in motion.</li> </ul> On the first day, we’ll expect you to have <ul> <li>At least 6 years in program management, strategic planning or similar role.</li> <li>Enthusiasm and experience working alongside stakeholders across multiple teams, such as marketers, product, sales, design, content, and communications.</li> <li>Experience running complex, cross-functional programs and projects.</li> <li>Core strengths around written and verbal communication, infectious positive energy, resilience and high adaptability, and a sense of urgency with strategy and a clear vision.</li> <li>Experience leading without authority - know when to actively lead, when to create space for others to step up, and when to draw out energy and insight from the teams.</li> <li>Comfortable in dynamic, constantly evolving environments, and the ability to both respond to as well as motivate change.</li> <li>Ability to work independently to manage workload, make decisions, and confidently share ideas and solutions.</li> <li>Ability to maintain calm under pressure.</li> </ul> It’s awesome, but not required, if you have <ul> <li>Led agile teams or know agile methodologies</li> <li>Experience working as a member of distributed teams, product and engineering teams, creative teams, or marketing teams.</li> <li>Experience running organization change and/or strategic planning.</li> <li>Experience working with or administering project management, workflow, and collaboration tools such as Jira, Confluence, Trello, Slack etc.</li> </ul> More about our team You're joining a team that is defined by our connection across all functions in Marketing. Our mission is to empower our people to work with the highest focus, effectiveness, and cohesion possible. We're dot connectors, roadblock removers, operations wranglers, coaches, and stage setters. We're made up of product, operations, and program managers across Marketing. We are responsible for understanding our go-to-market strategy, building a planning and process structure that helps us get there by evening out order with speed, and supporting our team every step of the way. We kick off projects, overcome obstacles, learn and improve, and celebrate success. We take action and are natural leaders who are inclined to roll up our sleeves and execute. We recognize that our biggest impact comes from multiplying the empowerment of the teams around us. Compensation At Atlassian, we strive to design equitable, explainable, and competitive compensation programs. To support this goal, the baseline of our range is higher than that of the typical market range, but in turn we expect to hire most candidates near this baseline. Base pay within the range is ultimately determined by a candidate's skills, expertise, or experience. In the United States, we have three geographic pay zones. For this role, our current base pay ranges for new hires in each zone are: Zone A: $134,700 - $179,600 Zone B: $121,200 - $161,600 Zone C: $111,800 - $149,000 This role may also be eligible for benefits, bonuses, commissions, and equity. Please visit <a href="http://go.atlassian.com/payzones" target="_blank">go.atlassian.com/payzones</a> for more information on which locations are included in each of our geographic pay zones. However, please confirm the zone for your specific location with your recruiter. Our perks &amp; benefits Atlassian offers a variety of perks and benefits to support you, your family and to help you engage with your local community. Our offerings include health coverage, paid volunteer days, wellness resources, and so much more. Visit <a href="http://go.atlassian.com/perksandbenefits" target="_blank">go.atlassian.com/perksandbenefits</a>to learn more. About Atlassian At Atlassian, we're motivated by a common goal: to unleash the potential of every team. Our software products help teams all over the planet and our solutions are designed for all types of work. Team collaboration through our tools makes what may be impossible alone, possible together. We believe that the unique contributions of all Atlassians create our success. To ensure that our products and culture continue to incorporate everyone's perspectives and experience, we never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. All your information will be kept confidential according to EEO guidelines. To provide you the best experience, we can support with accommodations or adjustments at any stage of the recruitment process. Simply inform our Recruitment team during your conversation with them. To learn more about our culture and hiring process, visit <a href="http://go.atlassian.com/crh" target="_blank">go.atlassian.com/crh</a>. <a href="https://globalcareers-atlassian.icims.com/jobs/16051/senior-program-manager%2c-marketing/job?mode=apply" target="_blank">Apply for this job</a>

Senior Program Manager, Marketing

<h1>Social Media Manager</h1> Marketing | Remote, Americas | Remote, Remote | San Francisco, United States | Austin, United States | Mountain View, United States or Remote | New York, United States | Seattle, United States | Full-Time <a href="https://globalcareers-atlassian.icims.com/jobs/16233/social-media-manager/job?mode=apply" target="_blank">Apply for this job</a> Working at Atlassian Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company. Atlassian is seeking a Social Media Manager to join our U.S.-based team. In this role, you will join a team and help produce and create engaging social-first content that tells our story, promotes our products, and enhances our brand globally. You will play a critical role in managing Atlassian’s social media channels. You will use your expertise in social media marketing, digital media, or related fields to craft compelling brand narratives that position Atlassian as a leading voice worldwide. Your strong storytelling skills will be pivotal in shaping our narratives through ongoing content projects. What you'll do <ul> <li>Develop creative ideas that promote Atlassian's profile and resonate deeply with our audience, cutting through the noise in the US and global markets.</li> <li>Create, schedule, and manage daily content for Atlassian's social media platforms, ensuring each post reflects our bold and optimistic brand.</li> <li>Partner with stakeholders across Atlassian, including Communications, Product Marketing, and Brand &amp; Creative, to develop content and strategies that align with broader company goals, fostering a spirit of teamwork and innovation.</li> <li>Collaborate with external Agencies and Influencer/Creator partners to develop content and strategies that align with broader company goals through owned and earned channels.</li> <li>Support major campaign launches and evergreen content creation, including project management, asset trafficking, scheduling, and reporting, ensuring every detail is meticulously handled.</li> <li>Analyze social media content performance and provide insights to optimize future strategies, always with a practical, data-driven approach.</li> </ul> Your background <ul> <li>4+ years of marketing and/or experience managing social media accounts and social-first projects for B2B, tech, or SaaS brands.</li> <li>You are a strong creator, editor, and writer who loves pitching new ideas and storytelling executions in social-first tactics like short-form video content, static assets, and other formats as needed.</li> <li>Advanced knowledge of the impact video content makes on our audience. You take as much pride in a 15-minute narrative documentary project as you do in a short 15-second Instagram Reel.</li> <li>You have a nuanced understanding of cultural differences to tailor content that resonates with diverse audiences globally.</li> <li>Familiarity with analytics tools and how to translate performance metrics into actionable takeaways.</li> <li>A passion for marketing and staying up-to-date on industry and platform news.</li> <li>Advanced ability to manage multiple projects, deliverables, and stakeholders across markets.</li> <li>An eye for detail, down to the last character, image crop, and line break.</li> <li>A team player who easily balances high-profile projects and juggles urgent requests.</li> <li>A how-can-I-help, get-it-done demeanor.</li> </ul> Compensation At Atlassian, we strive to design equitable, explainable, and competitive compensation programs. To support this goal, the baseline of our range is higher than that of the typical market range, but in turn we expect to hire most candidates near this baseline. Base pay within the range is ultimately determined by a candidate's skills, expertise, or experience. In the United States, we have three geographic pay zones. For this role, our current base pay ranges for new hires in each zone are: Zone A: $95,900 - $127,800 Zone B: $86,300 - $115,000 Zone C: $79,600 - $106,100 This role may also be eligible for benefits, bonuses, commissions, and equity. Please visit <a href="http://go.atlassian.com/payzones" target="_blank">go.atlassian.com/payzones</a> for more information on which locations are included in each of our geographic pay zones. However, please confirm the zone for your specific location with your recruiter. Our perks &amp; benefits Atlassian offers a variety of perks and benefits to support you, your family and to help you engage with your local community. Our offerings include health coverage, paid volunteer days, wellness resources, and so much more. Visit <a href="http://go.atlassian.com/perksandbenefits" target="_blank">go.atlassian.com/perksandbenefits</a>to learn more. About Atlassian At Atlassian, we're motivated by a common goal: to unleash the potential of every team. Our software products help teams all over the planet and our solutions are designed for all types of work. Team collaboration through our tools makes what may be impossible alone, possible together. We believe that the unique contributions of all Atlassians create our success. To ensure that our products and culture continue to incorporate everyone's perspectives and experience, we never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. All your information will be kept confidential according to EEO guidelines. To provide you the best experience, we can support with accommodations or adjustments at any stage of the recruitment process. Simply inform our Recruitment team during your conversation with them. To learn more about our culture and hiring process, visit <a href="http://go.atlassian.com/crh" target="_blank">go.atlassian.com/crh</a>. <a href="https://globalcareers-atlassian.icims.com/jobs/16233/social-media-manager/job?mode=apply" target="_blank">Apply for this job</a>

Social Media Manager

<h1>Scaled Sales Associate, JSM (Portuguese Speaking)</h1> Sales | Austin, United States | Remote, Remote | San Francisco, United States | Seattle, United States | New York, United States | Remote, Americas | Full-Time <a href="https://careers-americas.icims.com/jobs/14270/scaled-sales-associate%2c-jsm-%28portuguese-speaking%29/job?mode=apply" target="_blank">Apply for this job</a> Working at Atlassian Atlassians have flexibility in where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, as part of being a distributed-first company. Scaled Sales Associates are focused on helping customers be successful in their Atlassian cloud Journey. Our main goal is to show SMB customers how Jira Service Management (JSM) can make them successful in their goals. Since we work at scale, we want the Scaled Sales Associate to be a champion for their customers, providing feedback to our product &amp; engineering teams and helping us optimize our customer experience. All of this is done in tight coordination with our Product specialists and Marketing organization. Scaled Sales Associates are customer-focused and creative. You can think at scale and organize resources to meet the needs of our SMB customers. You need to understand the customer buyer journey &amp; be able to help us identify ways to optimize the Atlassian Sales Model. You will report to the Sales Manager of your geography. This is a remote job. Responsibilities In this role, you will: <ul> <li>Provide exceptional customer engagement by chat, email, Zoom, and phone channels, ensuring a positive and personalized customer experience</li> <li>Demonstrate the value of Atlassian products and services by identifying opportunities to upsell and cross-sell to drive revenue growth and maximize customer value within SMB</li> <li>Assist customers with building a compelling business case to demonstrate the value and ROI of Atlassian products and services</li> <li>Capture customer insights such as trends and paint points to help optimize product and marketing strategies and improve customer satisfaction</li> </ul> Your background: <ul> <li>+3 years of experience in a business-to-business sales environment growing SMB or enterprise accounts</li> <li>Proven track record of meeting or exceeding performance targets</li> <li>Experience managing a high volume of leads and opportunities of various sources and sizes through different channels (chat, phone, zoom &amp; email)</li> <li>You have a do-it-right mentality with a customer-centric mindset</li> <li>Fluent in Portuguese</li> </ul> Perks and benefits Atlassian offers a variety of perks and benefits to support you, your family and to help you engage with your local community. Our offerings include health coverage, paid volunteer days, wellness resources, and so much more. Visit <a href="http://go.atlassian.com/perksandbenefits" target="_blank">go.atlassian.com/perksandbenefits</a> to learn more. About Atlassian At Atlassian, we're motivated by a common goal: to unleash the potential of every team. Our software products help teams all over the planet and our solutions are designed for all types of work. Team collaboration through our tools makes what may be impossible alone, possible together. We believe that the unique contributions of all Atlassians create our success. To ensure that our products and culture continue to incorporate everyone's perspectives and experience, we never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. All your information will be kept confidential according to Equal Employment Opportunities (EEO) guidelines. To provide you the best experience, we can support you with accommodations or adjustments at any stage of the recruitment process. Simply inform our Recruitment team during your conversation with them. To learn more about our culture and hiring process, visit <a href="http://go.atlassian.com/crh" target="_blank">go.atlassian.com/crh</a>. <a href="https://careers-americas.icims.com/jobs/14270/scaled-sales-associate%2c-jsm-%28portuguese-speaking%29/job?mode=apply" target="_blank">Apply for this job</a>

Scaled Sales Associate, JSM (Portuguese Speaking)

<h1>Lead Product Designer, AI</h1> Design | San Francisco, United States | Remote, Remote | Mountain View, United States or Remote | Seattle, United States | Full-Time <a href="https://careers-americas.icims.com/jobs/15921/lead-product-designer%2c-ai/job?mode=apply" target="_blank">Apply for this job</a> Working at Atlassian Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company. This is a remote position. To help our teams work together effectively, this role requires you to be located in or adjacent to Pacific Time Zone. Your future team We are looking for a Lead Product Designer to be a key pillar in the AI Design team. In this role, you will report into the Senior Design Manager, AI and join an organization consisting of multiple teams across North America and Australia. As a high level individual contributor, you'll lead strategic work on Rovo, our flagship AI product. You’re charter is to help customers harness the power of AI and Rovo through onboarding, activation, and adoption of key journeys. What you'll do: <ul> <li>Partner with leadership, stakeholders, cross-functional teams to create a unified view of AI capabilities across Atlassian</li> <li>Lead design projects from creation to execution and be responsible tying back to customer value delivery and outcomes</li> <li>Identify success metrics ensuring design solutions continue to deliver customer value</li> <li>Identify opportunities to enhance our products and accelerate AI and search experiences at Atlassian</li> <li>Have a large amount of ownership and autonomy across the entire design process; rather than designing individual features, you'll define the end-to-end experience</li> <li>Collaborate with some of the industry's smartest (and nicest) people. You'll work with Engineers, Product Managers, Content Designers, Researchers, Marketing Experts, and Analysts to advocate for the user experience in our products and ship high-quality work</li> </ul> Your background <ul> <li>7+ years of product design experience designing complex or enterprise-level software</li> <li>Experience in AI products across Search, Chat, and Agents</li> <li>Experience in end-to-end UX/product design to design impactful solutions to challenging problems</li> <li>Passion for story-telling, the ability to bring design direction to life with compelling narrative</li> <li>Experience balancing customer needs with business goals, market viability, and technical feasibility</li> <li>Facilitation and cross-functional collaboration skills: you can demonstrate the ability to integrate the work of multiple teams, solicit and synthesize feedback, and facilitate design discussions that lead company wide outcomes</li> <li>Experience measuring success with qualitative and quantitative methods</li> <li>Experience improving process and methodology to increase product value, team velocity and accelerate adoption of new capabilities</li> </ul> Compensation At Atlassian, we strive to design equitable, explainable, and competitive compensation programs. To support this goal, the baseline of our range is higher than that of the typical market range, but in turn we expect to hire most candidates near this baseline. Base pay within the range is ultimately determined by a candidate's skills, expertise, or experience. In the United States, we have three geographic pay zones. For this role, our current base pay ranges for new hires in each zone are: Zone A: $188,700 - $251,600 Zone B: $169,900 - $226,500 Zone C: $156,600 - $208,900 This role may also be eligible for benefits, bonuses, commissions, and equity. Please visit <a href="http://go.atlassian.com/payzones" target="_blank">go.atlassian.com/payzones</a> for more information on which locations are included in each of our geographic pay zones. However, please confirm the zone for your specific location with your recruiter. Our perks &amp; benefits Atlassian offers a variety of perks and benefits to support you, your family and to help you engage with your local community. Our offerings include health coverage, paid volunteer days, wellness resources, and so much more. Visit <a href="http://go.atlassian.com/perksandbenefits" target="_blank">go.atlassian.com/perksandbenefits</a>to learn more. About Atlassian At Atlassian, we're motivated by a common goal: to unleash the potential of every team. Our software products help teams all over the planet and our solutions are designed for all types of work. Team collaboration through our tools makes what may be impossible alone, possible together. We believe that the unique contributions of all Atlassians create our success. To ensure that our products and culture continue to incorporate everyone's perspectives and experience, we never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. All your information will be kept confidential according to EEO guidelines. To provide you the best experience, we can support with accommodations or adjustments at any stage of the recruitment process. Simply inform our Recruitment team during your conversation with them. To learn more about our culture and hiring process, visit <a href="http://go.atlassian.com/crh" target="_blank">go.atlassian.com/crh</a>. <a href="https://careers-americas.icims.com/jobs/15921/lead-product-designer%2c-ai/job?mode=apply" target="_blank">Apply for this job</a>

Lead Product Designer, AI

<h1>Senior Manager, Services Strategy</h1> Program Management | San Francisco, United States | Remote, Remote | Austin, United States | New York, United States | Full-Time <a href="https://careers-americas.icims.com/jobs/15801/senior-manager%2c-services-strategy/job?mode=apply" target="_blank">Apply for this job</a> Working at Atlassian Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company. Atlassian’s enterprise customers are prolific in our everyday life and our tools contribute to the things we use and see every single day! We recognise these customers' unique needs, driven by characteristics such as size, compliance requirements, organizational structure or risk appetite, across Cloud and Data Center deployments. We are looking for an experienced and strategic leader to manage our Services Offers Team. As the Manager of Professional Services Offers, you will design and deliver both paid and complimentary service solutions tailored to customer needs across all post-sales segments, ensuring clear differentiation and value at every level. Your expertise in service design will be essential to enhancing operational efficiency and maximizing customer outcomes. <h4>Key Responsibilities:</h4> <ul> <li> Service Offer Design: <ul> <li>Develop and launch a comprehensive portfolio of services, including implementation (hands-on keyboard), project management, and Technical Account Management (TAM).</li> <li>Design both monetized and free services that align with the customer journey and provide value across all post-sales segments (enterprise, mid-market, and SMB).</li> <li>Create scalable offers that address different levels of customer needs, ranging from self-service to high-touch engagement.</li> </ul> </li> <li> Implementation &amp; Ongoing Service Leadership: <ul> <li>Lead the development of end-to-end implementation services, focusing on hands-on execution that accelerates product adoption and time to value.</li> <li>Build frameworks for ongoing services such as project management, TAM, and operational support to ensure continuous customer success.</li> </ul> </li> <li> Monetization Strategy: <ul> <li>Define the strategy for monetized services, identifying opportunities to upsell or cross-sell professional services to generate additional revenue streams.</li> <li>Create pricing models for paid services, ensuring competitive positioning in the market.</li> </ul> </li> <li> Level of Service Design: <ul> <li>Develop clear definitions for paid vs. free services, ensuring value differentiation for customers.</li> <li>Implement service tiers and segmentation strategies to offer tailored experiences across all post-sales segments.</li> </ul> </li> <li> Cross-Functional Collaboration: <ul> <li>Work closely with Customer Success, Sales, and Product teams to ensure alignment between services and the overall customer success strategy.</li> <li>Partner with finance and operations to ensure efficient resource allocation, budgeting, and forecasting for professional services.</li> </ul> </li> <li> Team Leadership &amp; Development: <ul> <li>Lead and mentor a team of service delivery professionals, fostering a culture of customer-centricity and operational excellence.</li> <li>Drive professional development within the team, ensuring they are equipped to deliver high-quality services and customer outcomes.</li> </ul> </li> </ul> <h4>Qualifications:</h4> <ul> <li>Proven experience in building and scaling professional services teams and offers within a technology or SaaS environment.</li> <li>Strong background in implementation, project management, and Technical Account Management (TAM) services.</li> <li>Expertise in designing paid and free service offerings across post-sales segments (enterprise, mid-market, SMB).</li> <li>Deep understanding of service monetization strategies, including pricing models and revenue generation.</li> <li>Experience working cross-functionally with Customer Success, Sales, and Product teams to drive service alignment and value creation.</li> <li>Strong leadership skills with a track record of building high-performing teams.</li> <li>Excellent communication, negotiation, and relationship management skills.</li> </ul> <h4>Preferred Experience:</h4> <ul> <li>Experience in a SaaS company, with a strong understanding of customer success and post-sales strategies.</li> <li>Knowledge of customer success metrics and how professional services contribute to them.</li> <li>Familiarity with Gainsight, Salesforce, or similar tools is a plus.</li> </ul> <h4>Why Join Us?</h4> This is a key leadership role in shaping the future of our professional services and driving customer success through innovative, scalable, and value-driven service offerings. You’ll have the opportunity to make a direct impact on the customer experience while driving new revenue opportunities for the business. Compensation At Atlassian, we strive to design equitable, explainable, and competitive compensation programs. To support this goal, the baseline of our range is higher than that of the typical market range, but in turn we expect to hire most candidates near this baseline. Base pay within the range is ultimately determined by a candidate's skills, expertise, or experience. In the United States, we have three geographic pay zones. For this role, our current base pay ranges for new hires in each zone are: Zone A: $164,400 - $219,200 Zone B: $148,000 - $197,300 Zone C: $136,500 - $182,000 This role may also be eligible for benefits, bonuses, commissions, and equity. Please visit <a href="http://go.atlassian.com/payzones" target="_blank">go.atlassian.com/payzones</a> for more information on which locations are included in each of our geographic pay zones. However, please confirm the zone for your specific location with your recruiter. Our perks &amp; benefits Atlassian offers a variety of perks and benefits to support you, your family and to help you engage with your local community. Our offerings include health coverage, paid volunteer days, wellness resources, and so much more. Visit <a href="http://go.atlassian.com/perksandbenefits" target="_blank">go.atlassian.com/perksandbenefits</a>to learn more. About Atlassian At Atlassian, we're motivated by a common goal: to unleash the potential of every team. Our software products help teams all over the planet and our solutions are designed for all types of work. Team collaboration through our tools makes what may be impossible alone, possible together. We believe that the unique contributions of all Atlassians create our success. To ensure that our products and culture continue to incorporate everyone's perspectives and experience, we never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. All your information will be kept confidential according to EEO guidelines. To provide you the best experience, we can support with accommodations or adjustments at any stage of the recruitment process. Simply inform our Recruitment team during your conversation with them. To learn more about our culture and hiring process, visit <a href="http://go.atlassian.com/crh" target="_blank">go.atlassian.com/crh</a>. <a href="https://careers-americas.icims.com/jobs/15801/senior-manager%2c-services-strategy/job?mode=apply" target="_blank">Apply for this job</a>

Senior Manager, Services Strategy

<h1>Site Reliability Engineer</h1> Engineering | San Francisco, United States | Remote, Americas | Austin, United States | Mountain View, United States or Remote | Washington DC, United States | Seattle, United States | New York, United States | Full-Time <a href="https://careers-americas.icims.com/jobs/15773/site-reliability-engineer/job?mode=apply" target="_blank">Apply for this job</a> We are looking for an engineer who is passionate about scaling cloud services to join our growing SRE team. The SRE team owns the caching infrastructure, tooling, and automation that support Atlassian’s suite of Cloud products. We'd love it if you had an understanding of modern cloud infrastructure, programming expertise, operational experience and a desire to change the status quo. We're looking for an engineer who can analyze and help improve our services and processes to get us to an even higher level of reliability, performance, scalability, and cost efficiency. <h2>On your first day, we'll expect you to have:</h2> <ul> <li>1+ years experience operating high-availability, fault-tolerant, scalable, distributed software in production: building monitoring into your code, tweaking dashboards, defining alerts, writing runbooks, etc.</li> <li>1+ years of hands-on experience with public cloud offerings (AWS components like EC2, CloudFormation, RDS / Aurora, Caches, SQS - or equivalents, e.g. in GCP / Azure).</li> <li>Familiarity with Unix / Linux operating systems.</li> <li>Great emphasis to debug, improve code, and automate routine tasks.</li> <li>Backend engineering experience in one or more prominent languages such as Java, Go or Python.</li> <li>Strong communication skills in written and verbal forms, and an ability to communicate complex technical issues to a range of technical and non-technical audiences (management, peers, clients)</li> </ul> <h2>It would be great, but not mandatory if you had:</h2> <ul> <li>Experience implementing caching solutions, strategies, and best practices.</li> <li>Experience in microservice architecture.</li> <li>Experience building web-services and clients using REST/GraphQL.</li> </ul> <a href="https://careers-americas.icims.com/jobs/15773/site-reliability-engineer/job?mode=apply" target="_blank">Apply for this job</a>

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