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<h1>Senior Data Scientist, Loom</h1> Analytics &amp; Data Science | Remote, Remote | Remote, Remote | San Francisco, United States | Auckland, New Zealand | Seattle, United States | Austin, United States | Full-Time <a href="https://globalcareers-atlassian.icims.com/jobs/15367/senior-data-scientist%2c-loom/job?mode=apply" target="_blank">Apply for this job</a> Working at Atlassian Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company. Your Future Team We’re looking to add a Senior Data Scientist to the Loom Product team to help us drive activation, engagement and retention by driving value for both creators and viewers on our platform. The Core Product team at Loom is taking AI-led bets to transform video creation and editing, we’re looking for an data science excelling in using data insights to shape the team’s direction. We use rich, complex datasets and for wide variety of analytical tasks, ranging from conducting ad-hoc research, creating dashboards, building funnels, designing and evaluating tests, crafting complex database queries and ETL pipelines, and developing sophisticated predictive models. The ideal candidate will be data-driven, intellectually curious, and a clear communicator. Your Role <ul> <li>Collaborate on a variety of product and business problems with a diverse set of cross-functional partners and become a trusted strategic partner through the structure and clarity of your work.</li> <li>Apply technical expertise with quantitative analysis, experimentation, and the presentation of data to develop strategies for our business and help solve the business's biggest challenges.</li> <li>Focus on developing hypotheses through analytical approaches, different methodologies, frameworks, and technical approaches to test them.</li> <li>Define, understand, and test opportunities to improve the products and business and influence roadmaps through insights and recommendations.</li> <li>Partner with cross-functional teams to inform, influence, and execute strategy decisions</li> <li>Identify and measure the success of product efforts through forecasting and monitoring of key product metrics to understand trends.</li> <li>You will use data to shape product development, quantify new opportunities, identify upcoming challenges, and ensure the products we build bring value to people, businesses, and Atlassian.</li> </ul> What we’re looking for <ul> <li>5+ years of experience in an analytics role turning data into insights and recommendations</li> <li>Strong analytical and communication skills with the ability to synthesize insights into compelling stories</li> <li>Experience with the SaaS customer lifecycle from acquisition to retention</li> <li>Experience with designing and analyzing experiments</li> <li>Superior SQL (Snowflake, Postgres) skills - able to write structured and efficient queries on large data sets</li> <li>Experience with a Business Intelligence tool (e.g. Tableau or Hex)</li> <li>Experience with a statistical scripting language (e.g. R or Python) is a plus</li> </ul> Compensation At Atlassian, we strive to design equitable, explainable, and competitive compensation programs. To support this goal, the baseline of our range is higher than that of the typical market range, but in turn we expect to hire most candidates near this baseline. Base pay within the range is ultimately determined by a candidate's skills, expertise, or experience. In the United States, we have three geographic pay zones. For this role, our current base pay ranges for new hires in each zone are: Zone A: $175,100 - $233,400 Zone B: $157,500 - $210,100 Zone C: $145,300 - $193,700 This role may also be eligible for benefits, bonuses, commissions, and equity. Please visit <a href="http://go.atlassian.com/payzones" target="_blank">go.atlassian.com/payzones</a> for more information on which locations are included in each of our geographic pay zones. However, please confirm the zone for your specific location with your recruiter. Our perks &amp; benefits Atlassian offers a variety of perks and benefits to support you, your family and to help you engage with your local community. Our offerings include health coverage, paid volunteer days, wellness resources, and so much more. Visit <a href="http://go.atlassian.com/perksandbenefits" target="_blank">go.atlassian.com/perksandbenefits</a>to learn more. About Atlassian At Atlassian, we're motivated by a common goal: to unleash the potential of every team. Our software products help teams all over the planet and our solutions are designed for all types of work. Team collaboration through our tools makes what may be impossible alone, possible together. We believe that the unique contributions of all Atlassians create our success. To ensure that our products and culture continue to incorporate everyone's perspectives and experience, we never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. All your information will be kept confidential according to EEO guidelines. To provide you the best experience, we can support with accommodations or adjustments at any stage of the recruitment process. Simply inform our Recruitment team during your conversation with them. To learn more about our culture and hiring process, visit <a href="http://go.atlassian.com/crh" target="_blank">go.atlassian.com/crh</a>. <a href="https://globalcareers-atlassian.icims.com/jobs/15367/senior-data-scientist%2c-loom/job?mode=apply" target="_blank">Apply for this job</a>

Atlassian

Senior Data Scientist, Loom

<h1>Principal Product Manager, Jira Align</h1> Product Management | San Francisco, United States | Remote, Remote | Austin, United States | Seattle, United States | New York, United States | Full-Time <a href="https://careers-americas.icims.com/jobs/15537/principal-product-manager%2c-jira-align/job?mode=apply" target="_blank">Apply for this job</a> Working at Atlassian Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company. As Principal Product Manager for Jira Align, you will have a leadership role on the Jira Align team as an individual contributor with substantial input on both strategy and execution. Reporting to the Head of Product for Jira Align, you will oversee the heart and soul of the product: functionality that enables customers to prioritize and plan their work at scale. You will operate as an expert with deep experience working with executive leaders, and an ability to immediately contribute to complex, high-impact projects. <h3>What you’ll do:</h3> <ul> <li>Define the short, medium, and long-term roadmap for your area of the Jira Align product</li> <li>Collaborate with Design, Engineering, and Business teams to ship products that deliver beautiful, thoughtful, and delightful experiences to our customers</li> <li>Mentor a world-class team of product managers</li> <li>Establish and track key performance indicators (KPIs) to measure impact of product initiatives, using OKR framework and data-driven insights to inform decisions</li> <li>Foster a feedback loop between the product team and sales/services teams for continuous improvement</li> <li>Represent Jira Align in customer meetings and external events</li> </ul> Your background <ul> <li>Prior product management experience in the B2B SaaS domain</li> <li>Experience understanding and delivering products for an enterprise customer</li> <li>Experience building a compelling business case for new opportunities</li> <li>Familiarity with Jira Align, its business and customers</li> <li>Executive presence and aptitude to represent the product team and Jira Align overall to internal and external stakeholders</li> <li>Experience in cross-functional collaboration and stakeholder management</li> </ul> Compensation At Atlassian, we strive to design equitable, explainable, and competitive compensation programs. To support this goal, the baseline of our range is higher than that of the typical market range, but in turn we expect to hire most candidates near this baseline. Base pay within the range is ultimately determined by a candidate's skills, expertise, or experience. In the United States, we have three geographic pay zones. For this role, our current base pay ranges for new hires in each zone are: Zone A: $190,400 - $253,800 Zone B: $171,300 - $228,400 Zone C: $158,000 - $210,700 This role may also be eligible for benefits, bonuses, commissions, and equity. Please visit <a href="http://go.atlassian.com/payzones" target="_blank">go.atlassian.com/payzones</a> for more information on which locations are included in each of our geographic pay zones. However, please confirm the zone for your specific location with your recruiter. Our perks &amp; benefits Atlassian offers a variety of perks and benefits to support you, your family and to help you engage with your local community. Our offerings include health coverage, paid volunteer days, wellness resources, and so much more. Visit <a href="http://go.atlassian.com/perksandbenefits" target="_blank">go.atlassian.com/perksandbenefits</a>to learn more. About Atlassian At Atlassian, we're motivated by a common goal: to unleash the potential of every team. Our software products help teams all over the planet and our solutions are designed for all types of work. Team collaboration through our tools makes what may be impossible alone, possible together. We believe that the unique contributions of all Atlassians create our success. To ensure that our products and culture continue to incorporate everyone's perspectives and experience, we never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. All your information will be kept confidential according to EEO guidelines. To provide you the best experience, we can support with accommodations or adjustments at any stage of the recruitment process. Simply inform our Recruitment team during your conversation with them. To learn more about our culture and hiring process, visit <a href="http://go.atlassian.com/crh" target="_blank">go.atlassian.com/crh</a>. <a href="https://careers-americas.icims.com/jobs/15537/principal-product-manager%2c-jira-align/job?mode=apply" target="_blank">Apply for this job</a>

Principal Product Manager, Jira Align

<h1>Senior Tax Accountant - Provision and Compliance</h1> Finance &amp; Accounting | Austin, United States | Remote, Remote | Remote, Americas | Full-Time <a href="https://careers-americas.icims.com/jobs/15634/senior-tax-accountant---provision-and-compliance/job?mode=apply" target="_blank">Apply for this job</a> Working at Atlassian Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company. Atlassian is an established, publicly-traded tech company with a growing tax function. We are looking for a Tax Senior to join our US Income Tax team. You will report to the US Senior Tax Manager and will assist with the tax provision, compliance, and other tax matters. Our ideal applicant is someone with a desire to contribute and learn who loves working with technology, defining and refining processes, and supporting all levels of employees within a global organization. <ul> <li>Help prepare the US federal and state income income tax provision and audited financial statements for publicly-traded corporation.</li> <li>Gather information and prepare workpapers for US income tax returns that are prepared by external advisors.</li> <li>Utilize technology to support continuous improvement of our processes.</li> <li>Conduct research on tax issues and prepare analysis and recommendations for the company.</li> <li>Communicate with federal or state tax authorities to resolve tax matters.</li> </ul> <ul> <li>2-4+ years of experience in public accounting (Big 4 preferred) and/or in-house corporate team.</li> <li>Bachelor's degree in accounting or related field required.</li> <li>Master's degree in taxation preferred.</li> <li>CPA or equivalent license required.</li> <li>Understanding of ASC 740 and income tax accounting concepts.</li> <li>Proficient in Microsoft Excel (including index/match and pivot tables) with an interest in process improvement and automation.</li> <li>Experience with ERP software, tax provision and/or tax compliance software a plus.</li> </ul> Compensation At Atlassian, we strive to design equitable, explainable, and competitive compensation programs. To support this goal, the baseline of our range is higher than that of the typical market range, but in turn we expect to hire most candidates near this baseline. Base pay within the range is ultimately determined by a candidate's skills, expertise, or experience. In the United States, we have three geographic pay zones. For this role, our current base pay ranges for new hires in each zone are: Zone A: $117,800 - $157,100 Zone B: $106,000 - $141,400 Zone C: $97,800 - $130,400 This role may also be eligible for benefits, bonuses, commissions, and equity. Please visit <a href="http://go.atlassian.com/payzones" target="_blank">go.atlassian.com/payzones</a> for more information on which locations are included in each of our geographic pay zones. However, please confirm the zone for your specific location with your recruiter. Our perks &amp; benefits Atlassian offers a variety of perks and benefits to support you, your family and to help you engage with your local community. Our offerings include health coverage, paid volunteer days, wellness resources, and so much more. Visit <a href="http://go.atlassian.com/perksandbenefits" target="_blank">go.atlassian.com/perksandbenefits</a>to learn more. About Atlassian At Atlassian, we're motivated by a common goal: to unleash the potential of every team. Our software products help teams all over the planet and our solutions are designed for all types of work. Team collaboration through our tools makes what may be impossible alone, possible together. We believe that the unique contributions of all Atlassians create our success. To ensure that our products and culture continue to incorporate everyone's perspectives and experience, we never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. All your information will be kept confidential according to EEO guidelines. To provide you the best experience, we can support with accommodations or adjustments at any stage of the recruitment process. Simply inform our Recruitment team during your conversation with them. To learn more about our culture and hiring process, visit <a href="http://go.atlassian.com/crh" target="_blank">go.atlassian.com/crh</a>. <a href="https://careers-americas.icims.com/jobs/15634/senior-tax-accountant---provision-and-compliance/job?mode=apply" target="_blank">Apply for this job</a>

Senior Tax Accountant - Provision and Compliance

<h1>Principal Partner Solutions Strategist - ITSM, AMER</h1> Sales | Remote, Americas | Remote, Remote | New York, United States | Full-Time <a href="https://careers-americas.icims.com/jobs/14456/principal-partner-solutions-strategist---itsm%2c-amer/job?mode=apply" target="_blank">Apply for this job</a> At Atlassian, we are on a mission to help our customers compete and win in the modern, digital economy. We have built a multi-billion-dollar, fast-growing software business with over 300,000 paying customers, and millions of users around the globe. Many of these organisations acquire Atlassian tools through our global network of partners, who deliver a diverse range of enterprise solutions - such as those powered by our Jira Service Management (JSM) product, where Atlassian and our partners are working to disrupt the current Service Management market space. We are seeking a highly experienced Principal Partner Solutions Strategist for a key role within our Partner Solutions Acceleration team. This individual will drive our AMER Service Management Partner Solutions strategy, capability and channel development. By taking a macro view, you will establish a plan to drive partner capability, and drive expansion of the partner community. You will collaborate with the Channel Teams and Partner managers, Marketing, Sales, Solution Architects and play a key part in a global team dedicated to ensuring the success of partners both new and existing in one of our fastest growing segments. There is simply not a more exciting and impactful service management practice building opportunity anywhere. Is this the opportunity for you? Compensation At Atlassian, we strive to design equitable, explainable, and competitive compensation programs. To support this goal, the baseline of our range is higher than that of the typical market range, but in turn we expect to hire most candidates near this baseline. Base pay within the range is ultimately determined by a candidate's skills, expertise, or experience. In the United States, we have three geographic pay zones. For this role, our current base pay ranges for new hires in each zone are: Zone A: $188,600 - $251,400 Zone B: $169,700 - $226,300 Zone C: $156,500 - $208,700 This role may also be eligible for benefits, bonuses, commissions, and equity. Please visit <a href="http://go.atlassian.com/payzones" target="_blank">go.atlassian.com/payzones</a> for more information on which locations are included in each of our geographic pay zones. However, please confirm the zone for your specific location with your recruiter. <ul> <li>Establish a regional capability and enablement strategy in collaboration with Regional Solution Strategists/Architects, Channel, Programs, Sales, Product and Marketing team to grow and accelerate our Service Management partner eco-system.</li> <li>Provide leadership, guidance and work collaboratively with Atlassian partners to create packaged implementation of ITSM/ESM services, solutions/offerings and GTM strategy based on JSM.</li> <li>Conduct JSM capability and enablement workshops with partners.</li> <li>Collaborate with Solution Partners in designing (co-sell) and delivering (co-delivery) customer deals.</li> <li>Deliver Thought Leadership on Atlassian capabilities at industry events.</li> <li>Lead AMER channel efforts focused on Service Management Solution market success.</li> <li>Team with Enterprise Sales on educating them on partner capabilities and optimizing the co-selling motion.</li> <li>Align and collaborate with counterparts in the Product, Channel and Sales organization to drive results.</li> <li>Collaborate across Atlassian to build and deliver a coordinated capability model.</li> </ul> <ul> <li>You have 10+ years of product, consulting and sales experience within the ITSM/ESM, Digital Transformation and other enterprise solutions.</li> <li>A history of working effectively in matrix organization where internal/external bridge-building and partnering is an essential quality.</li> <li>Good to have experience working with Partners.</li> <li>Excellent business insight with outcome driven approach! Understanding of how to position and sell value, calculate return on investment, and consultative selling.</li> <li>Mastered executive communication, but also feel comfortable conducting workshops and working with technology teams.</li> <li>While highly proficient and confident, you remain coachable and strive to be the very best. Your ego is fully in-check.</li> <li>You will focus and drive service management channel and thought leadership initiatives, but also keep an eye on the business as a whole.</li> <li>You bring a proven record of meeting or exceeding performance metrics - both sales as well as non-revenue targets.</li> <li>An extreme sense of responsibility and accountability. We have ambitious goals and need you to execute relentlessly to “get stuff done”.</li> </ul> <a href="https://careers-americas.icims.com/jobs/14456/principal-partner-solutions-strategist---itsm%2c-amer/job?mode=apply" target="_blank">Apply for this job</a>

Principal Partner Solutions Strategist - ITSM, AMER

<h1>Senior Principal Software Engineer, Growth</h1> Engineering | Mountain View, United States or Remote | Remote, Remote | Austin, United States | Full-Time <a href="https://careers-americas.icims.com/jobs/13878/senior-principal-software-engineer%2c-growth/job?mode=apply" target="_blank">Apply for this job</a> Working at Atlassian Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company. Your future team The Growth team drives Atlassian forward by improving customer experiences by driving the top of funnel traffic into Atlassian products. The team is comprised of people with backgrounds in multiple languages, stacks, and business types - creating a highly diverse team. We use data heavily to run experiments across all of Atlassian's core products to make and show the benefits of our paid tiers as well as removing friction from flows for our users Compensation At Atlassian, we strive to design equitable, explainable, and competitive compensation programs. To support this goal, the baseline of our range is higher than that of the typical market range, but in turn we expect to hire most candidates near this baseline. Base pay within the range is ultimately determined by a candidate's skills, expertise, or experience. In the United States, we have three geographic pay zones. For this role, our current base pay ranges for new hires in each zone are: Zone A: $239,000 - $318,600 Zone B: $215,100 - $286,800 Zone C: $198,400 - $264,500 This role may also be eligible for benefits, bonuses, commissions, and equity. Please visit <a href="http://go.atlassian.com/payzones" target="_blank">go.atlassian.com/payzones</a> for more information on which locations are included in each of our geographic pay zones. However, please confirm the zone for your specific location with your recruiter. What you'll do <ul> <li>Combine product, business, customers, and deep engineering knowledge to help the team build simple solutions to complicated problems</li> <li>Ensure that excellent operational and engineering health is maintained across our systems and experiments</li> <li>Introduce and improve adoption of new technologies and experimentation best practices from across the industry</li> <li>Work with architects across Atlassian to align technical strategies and understand the needs of our platform consumers.</li> <li>Partner with leadership, stakeholders, cross-functional teams to connect technical approach with business needs and strategic direction</li> </ul> Your background <ul> <li>Experience working in an experimentation and data-driven environment.</li> <li>Experience with SaaS, PaaS, IaaS with hands-on experience of one or more public cloud offerings (AWS)</li> <li>10+ years of experience building software, with 4+ years implementing high-volume, low-latency distributed systems</li> <li>You see the interactions between technical decisions, people and process on a long timescale. Past management experience would help you with this but isn't essential.</li> </ul> <a href="https://careers-americas.icims.com/jobs/13878/senior-principal-software-engineer%2c-growth/job?mode=apply" target="_blank">Apply for this job</a>

Senior Principal Software Engineer, Growth

<h1>Head of On Premises Support, AMER</h1> Support | Austin, United States | Remote, Remote | Full-Time <a href="https://careers-americas.icims.com/jobs/12472/head-of-on-premises-support%2c-amer/job?mode=apply" target="_blank">Apply for this job</a> We are looking for a passionate leader to run our On-Premises support operations in the Americas. Collaborating with group managers and heads of departments and geos, this position will define strategic direction and operational strategies for our On-Premises products in the Americas support team, identify areas for continuous improvement, contribute to policy definitions, and most importantly develop the talent. This person will collaborate with their peers to champion the support organization's 3-year strategy, more specifically focusing on supporting customers to be successful with using the Data Center deployment option of our products. To service our customers effectively, you need to be able to build an environment that attracts top talent and nurtures them through training programs, accountability for stretch goals, regular performance management, and calibration exercises. On-Premises products continue to play an important role at Atlassian and the support team is responsible for some of our largest customers. This is an opportunity to play a major role in impacting huge customers, solve complex problems, create and execute a longterm strategy, and provide a major contribute to Atlassian’s goals. Your success will be based on your ability to: <ul> <li>Deliver legendary support to On-Premises customers, with special focus on large Enterprises using our Data Center products</li> <li>Grow the leadership capability in the org - group managers, front line managers, and their teams</li> <li>Attract and nurture top talent</li> <li>Monitor and optimize critical business processes and operational metrics</li> <li>Direct the resolution of highly complex or unusual business problems by applying advanced critical thinking</li> <li>Demonstrable ability to drive a cross-functional team to execute against a strategy you devised</li> <li>Both delegate when appropriate and feel comfortable diving in and executing when needed</li> </ul> Compensation At Atlassian, we strive to design equitable, explainable, and competitive compensation programs. To support this goal, the baseline of our range is higher than that of the typical market range, but in turn we expect to hire most candidates near this baseline. Base pay within the range is ultimately determined by a candidate's skills, expertise, or experience. In the United States, we have three geographic pay zones. For this role, our current base pay ranges for new hires in each zone are: Zone A: $193,500 - $258,000 Zone B: $174,100 - $232,200 Zone C: $160,600 - $214,100 This role may also be eligible for benefits, bonuses, commissions, and equity. Please visit <a href="http://go.atlassian.com/payzones" target="_blank">go.atlassian.com/payzones</a> for more information on which locations are included in each of our geographic pay zones. However, please confirm the zone for your specific location with your recruiter. <ul> <li>Define and implement support strategy in the Americas to improve customer experience, scale the team, develop talent, balance cost and coverage</li> <li>In collaboration with Escalation Managers, Product, and Support &amp; Success leadership, drive customer Executive Level escalations to resolution</li> <li>Support and develop senior leadership capabilities in the team</li> <li>Develop an environment and culture of legendary support in the team</li> <li>Present strategy, key insights, financial/non-financial achievements, quarterly progress updates to senior leadership in a compelling manner</li> <li>Collaborate with key partners (On-Premises Product Leads, Other On-Premises Regional leadership, Support &amp; Success leadership, etc) to drive visibility of customer needs and ensure multi-functional collaboration</li> <li>Analyze operational metrics to determine strategic wins and drive improvements that will increase value for our customers</li> <li>Align closely with the Head of On-Premises EMEA and Head of On-Premises APAC to ensure process alignment</li> </ul> <ul> <li>15+ years of experience in fast-growing global support operations serving complex Enterprise customers</li> <li>Leadership experience managing large multi-cultural teams to consistently meet and exceed operational performance goals</li> <li>Experience with large-scale organizational change</li> <li>Experience with communicating with C-level executives, internally and externally</li> <li>Exceptional behavioral assessment capability and the ability to teach others</li> <li>Demonstrated experience in designing and implementing talent-nurturing programs that grow strong leaders and strong support engineers</li> <li>Experience in building a customer-centric culture that champions the customer's needs</li> <li>Demonstrated experience and success in multi-functional influence and inspiring change in a matrices environment</li> <li>Demonstrated experience leading or participating in customer escalations and internal incidents</li> </ul> <a href="https://careers-americas.icims.com/jobs/12472/head-of-on-premises-support%2c-amer/job?mode=apply" target="_blank">Apply for this job</a>

Head of On Premises Support, AMER

<h1>Lead Principal Machine Learning Software Engineer</h1> Engineering | San Francisco, United States | Remote, Remote | Full-Time <a href="https://careers-americas.icims.com/jobs/12641/lead-principal-machine-learning-software-engineer/job?mode=apply" target="_blank">Apply for this job</a> <h2>Working at Atlassian</h2> Atlassians have flexibility in where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company. Atlassian is seeking a Lead Principal Machine Learning Software Engineer to join our Central AI team. The Central AI organization constructs the fundamental infrastructure, data pipeline, frameworks, models, and other capabilities to expedite AI feature development throughout the entire company. <h2>Your future team</h2> The Central AI organization is a key component of the broader Atlassian Intelligence initiative. Its mission is to expedite AI innovation across all our products and platforms, ensure a unified AI user experience, and establish a robust AI infrastructure for Atlassian's future. While it's anticipated that the majority of AI-driven initiatives will be developed and executed by federated product teams within Atlassian, the role of Central AI is pivotal to this process. Central AI is tasked with constructing the underlying infrastructure and capacities, which are crucial for the seamless integration and optimal functionality of AI across various departments. By doing so, Central AI ensures that different teams within the organization do not work in silos but have access to a unified foundation that promotes efficiency and collaboration. Additionally, Central AI is responsible for developing some of the core shared experiences typical in the AI domain, such as search, knowledge discovery and conversation. <h2>What you’ll do</h2> As a Lead Principal Machine Learning Software Engineer, your role will be instrumental in steering the development and deployment of advanced machine learning algorithms. You will be tasked with training complex models and working in close collaboration with product, back end/front end engineering, and analytics teams to seamlessly integrate AI functionalities into every Atlassian product and service. Your day-to-day responsibilities will span a wide range of tasks, including designing system and model architectures, conducting meticulous experimentation and model evaluations, and mentoring budding ML engineers. Your role extends beyond these tasks, playing a crucial part in harnessing the transformative power of AI across our product suite. <h2>Your background</h2> <h3>On the first day, we'll expect you to have:</h3> <ul> <li>Master or PhD in a quantitative subject (Statistics, Mathematics, Computer Science, Operations Research, or relevant work experience)</li> <li>15+ years of related industry experience in the data science domain</li> <li>Expertise in Python or Java with and the ability to write performant production-quality code, familiarity with SQL, knowledge of Spark and cloud data environments (e.g. AWS, Databricks)</li> <li>Experience building and scaling machine learning models in business applications using large amounts of data</li> <li>Ability to communicate and explain data science concepts to diverse audiences, craft a compelling story</li> <li>Focus on business practicality and the 80/20 rule; very high bar for output quality, but recognize the business benefit of "having something now" vs "perfection sometime in the future"</li> <li>Agile development mindset, appreciating the benefit of constant iteration and improvement</li> </ul> <h3>It's great, but not required, if you have:</h3> <ul> <li>Experience working in a consumer or B2C space for a SaaS product provider, or the enterprise/B2B space</li> <li>Experience with large-scale web search or enterprise search systems</li> <li>Experience in developing deep learning-based models and working on LLM-related applications</li> <li>Excelling in solving ambiguous and complex problems, being able to navigate through uncertain situations, breaking down complex challenges into manageable components and developing innovative solutions</li> </ul> <h2>Our perks &amp; benefits</h2> Atlassian offers a variety of perks and benefits to support you, your family and to help you engage with your local community. Our offerings include health coverage, paid volunteer days, wellness resources, and so much more. Visit <a href="http://go.atlassian.com/perksandbenefits" target="_blank">go.atlassian.com/perksandbenefits</a>to learn more. <h2>About Atlassian</h2> At Atlassian, we're motivated by a common goal: to unleash the potential of every team. Our software products help teams all over the planet and our solutions are designed for all types of work. Team collaboration through our tools makes what may be impossible alone, possible together. We believe that the unique contributions of all Atlassians create our success. To ensure that our products and culture continue to incorporate everyone's perspectives and experience, we never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. All your information will be kept confidential according to EEO guidelines. To provide you the best experience, we can support with accommodations or adjustments at any stage of the recruitment process. Simply inform our Recruitment team during your conversation with them. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. To learn more about our culture and hiring process, visit <a href="http://go.atlassian.com/crh" target="_blank">go.atlassian.com/crh</a> Compensation At Atlassian, we strive to design equitable, explainable, and competitive compensation programs. To support this goal, the baseline of our range is higher than that of the typical market range, but in turn we expect to hire most candidates near this baseline. Base pay within the range is ultimately determined by a candidate's skills, expertise, or experience. In the United States, we have three geographic pay zones. For this role, our current base pay ranges for new hires in each zone are: Zone A: $279,600 - $372,800 Zone B: $251,600 - $335,500 Zone C: $232,100 - $309,400 This role may also be eligible for benefits, bonuses, commissions, and equity. Please visit <a href="http://go.atlassian.com/payzones" target="_blank">go.atlassian.com/payzones</a> for more information on which locations are included in each of our geographic pay zones. However, please confirm the zone for your specific location with your recruiter. <a href="https://careers-americas.icims.com/jobs/12641/lead-principal-machine-learning-software-engineer/job?mode=apply" target="_blank">Apply for this job</a>

Lead Principal Machine Learning Software Engineer

<h1>Senior Principal Engineer - Enterprise Architect - Observability</h1> Site Reliability Engineering | Mountain View, United States or Remote | Remote, Americas | Full-Time <a href="https://careers-americas.icims.com/jobs/8233/senior-principal-engineer---enterprise-architect---observability/job?mode=apply" target="_blank">Apply for this job</a> Working at Atlassian Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company. Job Description: <ul> <li>Design, architect, and implement monitoring and observability solutions for complex software applications and infrastructure.</li> <li>Evaluate and select appropriate monitoring tools and technologies based on project requirements and industry trends.</li> <li>Conduct performance analysis, capacity planning, and troubleshooting to identify and address performance bottlenecks and reliability issues.</li> <li>Collaborate with cross-functional teams to gather requirements and define monitoring strategies.</li> <li>Develop monitoring frameworks, dashboards, and alerting systems to ensure critical systems' reliability, performance, and availability.</li> <li>Implement best practices for log management, metrics collection, and distributed tracing to gain deep insights into system behavior and performance.</li> <li>Mentor and provide guidance to junior team members on monitoring best practices and methodologies</li> <li>Stay up-to-date with emerging technologies and industry trends in observability, monitoring, and devOps practices.</li> </ul> <ul> <li>Bachelor's or Master's degree in Computer Science, Information Technology, or related field.</li> <li>10+ years of software development experience</li> <li>With over 3 years of experience in a technical lead role, specializing in designing and developing high-scale distributed systems.</li> <li>Strong communication and collaboration skills with the ability to work effectively in a fast-paced environment</li> <li>Excellent analytical and problem-solving skills with a keen attention to detail</li> <li>Proven experience designing and implementing monitoring solutions for large-scale, distributed systems</li> <li>Solid understanding of cloud computing platforms (e.g., AWS, Azure, GCP) and containerization technologies (e.g., Docker, Kubernetes).</li> </ul> Preferred Qualifications: <ul> <li>Strong proficiency in monitoring tools and technologies such as Prometheus, Grafana, ELK Stack (Elasticsearch, Logstash, Kibana), Datadog, etc</li> <li>Knowledge of software development methodologies such as Agile or DevOps</li> </ul> Compensation At Atlassian, we strive to design equitable and explainable compensation programs. To support this goal, the baseline of our range is higher than that of the typical market range, but in turn we expect to hire most candidates near this baseline. Base pay within the range is ultimately determined by a candidate's skills, expertise, or experience. In the United States, we have three geographic pay zones. For this role, our current base pay ranges for new hires in each zone are: Zone A: $234,100 - $312,100 Zone B: $210,700 - $280,900 Zone C: $194,300 - $259,000 This role may also be eligible for benefits, bonuses, commissions, and equity. Please visit <a href="https://atlassian.icims.com/proxy/classic-data/classic-data-spa/export/profile/JOB/go.atlassian.com/payzones" target="_blank">go.atlassian.com/payzones</a> for more information on which locations are included in each of our geographic pay zones. However, please confirm the zone for your specific location with your recruiter. #LI-Remote Our perks &amp; benefits Atlassian offers a variety of perks and benefits to support you, your family and to help you engage with your local community. Our offerings include health coverage, paid volunteer days, wellness resources, and so much more. Visit <a href="http://go.atlassian.com/perksandbenefits" target="_blank">go.atlassian.com/perksandbenefits</a>to learn more. About Atlassian At Atlassian, we're motivated by a common goal: to unleash the potential of every team. Our software products help teams all over the planet and our solutions are designed for all types of work. Team collaboration through our tools makes what may be impossible alone, possible together. We believe that the unique contributions of all Atlassians create our success. To ensure that our products and culture continue to incorporate everyone's perspectives and experience, we never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. All your information will be kept confidential according to EEO guidelines. To provide you the best experience, we can support with accommodations or adjustments at any stage of the recruitment process. Simply inform our Recruitment team during your conversation with them. To learn more about our culture and hiring process, visit <a href="http://go.atlassian.com/crh" target="_blank">go.atlassian.com/crh</a>. <a href="https://careers-americas.icims.com/jobs/8233/senior-principal-engineer---enterprise-architect---observability/job?mode=apply" target="_blank">Apply for this job</a>

Senior Principal Engineer - Enterprise Architect - Observability

<h1>Principal Business Objective Manager</h1> Enterprise Business Services | Bengaluru, India | Remote, India | Full-Time <a href="https://careers-americas.icims.com/jobs/12664/principal-business-objective-manager/job?mode=apply" target="_blank">Apply for this job</a> Working at Atlassian Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company. Your future team We are seeking an experienced Principal Business Objective Manager to join our Customer Support Mission team. This is a remote role in which you will lead the development of strategic objectives for the Customer Support organization. You will work with senior leadership, department heads, and cross-functional teams to define key strategies and drive business initiatives to achieve legendary customer support and operational excellence. What you'll do <ul> <li>Help to define organizational Objective &amp; Key Result (OKR) goals that are to support and ladder up to Company level goals</li> <li>Lead the development and implementation of business strategies aligned with organizational and Company level goals</li> <li>Conduct comprehensive analysis of market trends, competitive landscape, and deep assessment of internal capabilities to identify growth opportunities and strategic focus areas.</li> <li>Partner with Strategic Analytics teams to assess impact of identified opportunities</li> <li>Drive cross-functional alignment with senior leadership on top strategies </li> <li>Establish clear accountability and ownership for key initiatives, ensuring alignment across cross-functional delivery teams </li> <li>Be a program sponsor. Monitor progress towards business objectives, reviewing performance metrics and adjusting strategies to achieve results.</li> <li>Provide regular updates and reports to senior leadership on the progress against OKR goals, status of strategic initiatives, highlighting successes, challenges, and recommendations for improvement.</li> <li>Be a subject matter expert and advisor on business strategy, providing guidance to leadership and team members across the organization.</li> <li>Foster a culture of continuous improvement and innovation, encouraging collaboration, creativity, and accountability in achieving business goals.</li> </ul> Your background <ul> <li>Bachelor's degree in Business Administration, Finance, Economics, or related field; MBA or advanced degree.</li> <li>7+ Years of experience in strategic planning, business operations, business intelligence or related roles, with experience in driving business growth and achieving results.</li> <li>Experience analyzing complex data, identifying trends, and developing actionable insights.</li> <li>Experience communicating with multiple partners and senior leaders.</li> <li>Think with a forward-looking mindset, able to anticipate market trends, competitive threats, and business opportunities.</li> <li>Proven project management skills, with the ability to prioritize and manage multiple initiatives simultaneously in a fast-paced environment.</li> <li>Experience working in the tech industry is preferred but not required.</li> </ul> <a href="https://careers-americas.icims.com/jobs/12664/principal-business-objective-manager/job?mode=apply" target="_blank">Apply for this job</a>

Principal Business Objective Manager

<h1>Manager, Sales Process and Systems</h1> Enterprise Business Services | Austin, United States | Remote, Remote | Full-Time <a href="https://careers-americas.icims.com/jobs/14419/manager%2c-sales-process-and-systems/job?mode=apply" target="_blank">Apply for this job</a> At Atlassian, we are on a mission to reinvent B2B selling. We know that classic high-pressure B2B sales tactics don't work anymore. We have built a billion dollar, fast-growing business without any of those tactics, based on high-quality products, free trials and an intense focus on customer satisfaction. Those happy customers convert to paying customers, creating a prolific "Flywheel" that has delivered 200,000+ customers to date. We believe that there is an opportunity to continue to improve and evolve this model with value-added engagements throughout the customer lifecycle, that will improve customer experiences, leading to higher conversions, accelerated expansion, and improved retention rates. The Sales Process and Systems Manager is a proven leader with deep expertise in quote-to-cash process in large SAAS companies. In this role you will manage a team of business analysts who work closely with Sales stakeholders including Customer Advocate teams, Partner teams and Enterprise sales to collect and prioritize requirements and enhancement requests, identify improvement opportunities, document business requirements, and partner closely with IT teams to support the delivery of our e-commerce transformations. We are looking for a strong leader with a proven track record of process design, system deployment, and from running day-to-day operations to executing on large-scale projects. At Atlassian, you will work with key stakeholders and management from across the Sales Organization and other cross-functional teams such as Finance, Legal and R&amp;D to implement solutions composed of business processes, systems infrastructure and/or shared services execution. Compensation At Atlassian, we strive to design equitable, explainable, and competitive compensation programs. To support this goal, the baseline of our range is higher than that of the typical market range, but in turn we expect to hire most candidates near this baseline. Base pay within the range is ultimately determined by a candidate's skills, expertise, or experience. In the United States, we have three geographic pay zones. For this role, our current base pay ranges for new hires in each zone are: Zone A: $150,300 - $200,400 Zone B: $135,300 - $180,400 Zone C: $124,800 - $166,400 This role may also be eligible for benefits, bonuses, commissions, and equity. Please visit <a href="http://go.atlassian.com/payzones" target="_blank">go.atlassian.com/payzones</a> for more information on which locations are included in each of our geographic pay zones. However, please confirm the zone for your specific location with your recruiter. <ul> <li>Be a hands-on manager and coach to a small but mighty team of Business Process Analysts that are responsible for the day-to-day execution of Atlassian’s QTC transformation including writing business requirements, conducting QA testing and working with readiness teams to operationalize changes.</li> <li>Study and learn the end to end QTC processes employed by our different advocate teams teams. This is a unique organization with a hybrid profile spanning customer support, customer success, pre-sales and post-sales support.</li> <li>Work with Sales stakeholders to understand customer, partner and advocate pain points and identify opportunities for improvement. </li> <li>Serve as a point of contact and subject matter expert on our QTC systems, processes and policies for external organizations, including presenting the team’s needs in enterprise projects</li> <li>Partner closely with our IT teams to drive the roadmap and development of our QTC tooling enhancements </li> <li>Support the roll-out of new product and pricing offerings across the Atlassian portfolio </li> <li>Work closely with leaders across Revenue Operations to define dependancies and build out cross-team execution plans </li> </ul> <ul> <li>Minimum 5 years of experience in Sales Operations or quote-to-cash teams within a high-growth, enterprise software company</li> <li>Experience with quote-to-cash (QTC) processes and systems, including quoting, order management, contracts, e-signature and fulfillment processes</li> <li>Experience in business analysis, evaluating processes, writing requirements, uncovering areas for improvement and developing and implementing solutions.</li> <li>Leadership experience, including directly managing and growing a team </li> <li>Experience working within large programs, solving problems and collaborating with cross-functional teams across multiple time zones</li> <li>Strong operational skills, with the ability to balance project and support needs</li> <li>Data-centric and analytical, with a fine attention to detail, but you can also see the bigger picture</li> <li>Excellent business acumen. You are familiar with traditional B2B sales environments. You engage confidently with people ranging from front-line staff to executive management. You are able to identify assumptions made by business stakeholders about needs and solution approaches, then develop and execute methods to validate them.</li> <li>You have a natural talent for solution design. You strive to keep processes as simple as possible while delivering key business objectives.</li> <li>Strong interpersonal skills with the ability to work/influence across organizational and subject matter boundaries, especially between business and IT teams. You also are sufficiently versed in IT to negotiate scope and assess basic levels of efforts required for implementation.</li> <li>Experience rolling out significant programs within a sales or quote-to-cash organization, from project justification (ROI) to requirements gathering, solution design, cross-functional execution to launch and change management.</li> <li>Flexible and adaptable to changing priorities with exceptional organization and time management skills.</li> <li>You are a team player at heart and have a get $#!t done mentality </li> </ul> <a href="https://careers-americas.icims.com/jobs/14419/manager%2c-sales-process-and-systems/job?mode=apply" target="_blank">Apply for this job</a>

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