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Ready to be pushed beyond what you think you’re capable of? At Coinbase, our mission is to increase economic freedom in the world. It’s a massive, ambitious opportunity that demands the best of us, every day, as we build the emerging onchain platform — and with it, the future global financial system. To achieve our mission, we’re seeking a very specific candidate. We want someone who is passionate about our mission and who believes in the power of crypto and blockchain technology to update the financial system. We want someone who is eager to leave their mark on the world, who relishes the pressure and privilege of working with high caliber colleagues, and who actively seeks feedback to keep leveling up. We want someone who will run towards, not away from, solving the company’s hardest problems. Our <a href="https://www.coinbase.com/mission" target="_blank">work culture</a> is intense and isn’t for everyone. But if you want to build the future alongside others who excel in their disciplines and expect the same from you, there’s no better place to be. The Institutional Onboarding team is made up of high functioning, solutions oriented, compliance support professionals at different levels who work independently and together to mitigate risk for Coinbase and our clients. The team builds relationships with Sales, Account Managers, Compliance, Engineering, etc. to rapidly drive the Onboarding process forward. The Analyst II role is integral to the onboarding of low and high priority clients. When necessary, the analyst communicates directly with the client to facilitate the Client Due Diligence (CDD) and where needed the Enhanced Due Diligence (EDD) escalation process. During the onboarding process, the analyst is responsible for conducting an investigative review and analysis of the client’s application in support of Coinbase’s KYC /AML regulatory compliance policies and program including automated alerts, reviewing required documentation and information supplied and gathered to determine accuracy, whether they meet regulatory requirements, and to determine risk rating. Investigations and findings are documented in the client’s Salesforce application, written narratives and in Ironclad. Analysts II are up to date on and considered rising SMEs in industry standards and developments in the areas of KYC, BSA/AML, and OFAC, and apply regulatory requirements and internal policies and procedures to case investigations. What you’ll be doing (ie. job duties): <ul> <li>When required, communicate directly with high profile clients to perform platform walk-throughs, answer moderately difficult and complex questions, identify and explain documentation requirements, escalate sensitive requests</li> <li>Conduct investigative review and analysis in support of Coinbase’s KYC/AML regulatory compliance policies and program including confirming and analyzing documentation received and required during the application review and provisioning process</li> <li>Analyze client responses, documentation and KYC information and conduct due diligence review in support of detailed Coinbase processes and procedures </li> <li>Document Client Due Diligence / Enhanced Due Diligence investigations in written narratives</li> <li>Decide whether activity warrants escalation for additional review and subsequently recommend whether documentation appears suspicious and warrants rejecting the client's application</li> <li>Incorporate feedback from quality assurance and quality control teams </li> <li>Maintain detailed documentation to demonstrate compliance with regulations and internal policies and procedures</li> <li>Remain current with industry standards and developments in the areas of KYC, BSA/AML, and OFAC, and apply regulatory requirements and internal policies and procedures to case investigations</li> </ul> What we look for in you (ie. job requirements): <ul> <li>B.A./B.S. degree or equivalent</li> <li>Minimum 2 years relevant experience onboarding regulated clients and conducting AML/KYC investigations and customer due diligence</li> <li>Working knowledge of applicable laws, regulations, and guidelines (e.g., BSA, OFAC, FinCEN guidance)</li> <li>Good interpersonal, analytical, and communications (verbal and written) skills</li> </ul> Nice to haves: <ul> <li>CAMS certified</li> <li>Proficient in Google Suite, Salesforce, and Jira</li> </ul> Job #: P63729 Pay Transparency Notice: Depending on your work location, the target annual salary for this position can range as detailed below. Full time offers from Coinbase also include target bonus + benefits (including medical, dental, vision and 401(k)). Pay Range: $32.69—$38.46 USD <h3>Commitment to Equal Opportunity</h3> Coinbase is committed to diversity in its workforce and is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, sex, gender expression or identity, sexual orientation or any other basis protected by applicable law. Coinbase will also consider for employment qualified applicants with criminal histories in a manner consistent with applicable federal, state and local law. For US applicants, you may view the Know Your Rights notice <a href="https://www.eeoc.gov/sites/default/files/2022-10/22-088_EEOC_KnowYourRights_10_20.pdf" target="_blank">here</a>. Additionally, Coinbase participates in the <a href="https://static-assets.coinbase.com/e-verify.pdf" target="_blank">E-Verify program</a> in certain locations, as required by law. Coinbase is also committed to providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please contact us at accommodations[at]coinbase.com to let us know the nature of your request and your contact information. For quick access to screen reading technology compatible with this site <a href="https://chrome.google.com/webstore/detail/chromevox/kgejglhpjiefppelpmljglcjbhoiplfn" target="_blank">click here to download</a> a free compatible screen reader <a href="http://www.chromevox.com/tutorial/" target="_blank">(free step by step tutorial can be found here)</a>. <h3>Global Data Privacy Notice for Job Candidates and Applicants</h3> Depending on your location, the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA) may regulate the way we manage the data of job applicants. Our full notice outlining how data will be processed as part of the application procedure for applicable locations is available <a href="https://www.coinbase.com/legal/applicant_privacy_notice" target="_blank">here</a>. By submitting your application, you are agreeing to our use and processing of your data as required. For US applicants only, by submitting your application you are agreeing to arbitration of disputes as outlined <a href="https://www.coinbase.com/legal/application-arbitration-agreement" target="_blank">here.</a>

Coinbase

Analyst, Client Onboarding

<h2>Who we are</h2> Kentik is the network observability company. Our platform is a must-have for the network front line, whether digital business, corporate IT, or service provider. Network professionals turn to the Kentik Network Observability Cloud to plan, run, and fix any network, relying on our infinite granularity, AI-driven insights, and insanely fast search. Kentik makes sense of network, cloud, host, and container flow, Internet routing, performance tests, and network metrics. We show network pros what they need to know about their network performance, health, and security to make their business-critical services shine. Networks power the world’s most valuable companies, and those companies trust Kentik. Market leaders like IBM, Box, and Zoom rely on Kentik for network observability. Visit us at <a href="http://kentik.com/" target="_blank">kentik.com</a> and follow us at <a href="https://twitter.com/kentikinc?ref_src=twsrc%5Egoogle%7Ctwcamp%5Eserp%7Ctwgr%5Eauthor" target="_blank">@kentikinc</a>. <h3>What we do</h3> Kentik has a rapidly growing engineering team and is looking for an Engineering Operations Director to help architect and drive organizational strategies that will serve as a foundation for our growth. In the role, you will report directly to the VP of Engineering and facilitate efforts between engineering managers and teams, as well as interface with other departments within the company on cross-functional projects. <h3>What you'll do</h3> You will be responsible for Engineering’s rhythm of the business, goals &amp; key results, and getting things done. Additionally, you will be responsible for the full Engineering budget and collaborate with Finance and People Partners on organizational planning. You will build connections across the company and serve as a bidirectional advocate for engineering and other business needs. <ul> <li>Be the lieutenant to the VP of Engineering, advising and able to be a stand-in during meetings and speak on behalf of engineering</li> <li>Keep the VP of Engineering apprised of the state of operations within the engineering department</li> <li>Work to solve problems, mediate disputes, and deal with issues before they are escalated to executive management</li> <li>Facilitate creation of Engineering staff goals and key performance indicators</li> <li>Manage and drive engineering leadership activities such as stand-ups, staff meetings, all hands and quarterly business review preparation</li> <li>Own the budget and work with finance to ensure meeting fiscal responsibilities</li> <li>Managing headcount and resource distribution with the TA team</li> <li>Work closely with the People team to coordinate performance management for the full Engineering organization</li> <li>Collaborate with other operations leaders and executives to drive projects and initiatives</li> <li>Implement and maintain systems and processes that streamline internal engineering operations</li> </ul> <h3>What you'll bring</h3> Studies have shown that some candidates tend to apply to jobs only if they meet 100% of the qualifications. We encourage you to apply if you meet most of the criteria - even if you don’t match all of the qualifications, your skills and experience could be valuable in this role! <ul> <li>3+ years of engineering organizational/leadership experience focused on strategic organizational initiatives, ideally at a SaaS B2B company</li> <li>7+ years of engineering experience</li> <li>Exceptional leadership and management skills, with the ability to develop and communicate a vision that inspires and motivates staff</li> <li>Experience with organizational change management and transformation</li> <li>Experience in an Agile and Waterfall development environment</li> <li>Effective influencing and negotiation skills in an environment in which resources may not be under your direct control</li> <li>Strong analytical, strategic conceptual thinking, strategic planning, and execution skills</li> <li>Data visualization creation experience</li> </ul> Nice to haves: <ul> <li>Experience with engineering practices at mid-to-late stage startups</li> <li>Operational Excellence or Center of Excellence team leadership experience </li> </ul> <h3>Our tech stack</h3> <ul> <li>Our core data engine and platform are primarily written in Go</li> <li>We use Node.js + Express for application serving, and React as our primary UI framework</li> <li>We also use some JS and Python for tooling/scripting</li> <li>In addition to our own database, we use Postgres, Kafka, Mysql, and Redis</li> <li>Internal and public APIs expose both rest/json and gRPC endpoints</li> <li>Haproxy, Envoy for API traffic routing and balancing</li> <li>Github for source control, PRs, issues</li> <li>Jenkins for automated builds</li> </ul> <h3>What we offer</h3> Kentik is a fully remote company that operates globally. We seek professionals that will help us thrive as an organization, and in turn, to broaden and enhance your career. We’re very thorough in the interview process to understand your skills and how they will relate to your successful growth here at Kentik. Our compensation philosophy encompasses a fair program for all in order to attract, engage and retain talented individuals who will drive our business and wow our customers. The compensation range for this position is: $155,000 - $250,000. This range reflects the low and high end of the U.S. compensation range Kentik reasonably and generally expects to pay the hired candidate in this role. The actual compensation offered may be lower or higher than the stated range depending on various factors, including but not limited to: <ul> <li>Experience with the skill sets required for success</li> <li>Demonstrated competencies and potential </li> <li>A geographic market-based approach</li> </ul> In addition to a great career opportunity, Kentik offers stellar benefits for our employees, which include: <ul> <li>100% of premiums are paid by company for health, vision and dental coverage for you and your dependents</li> <li>Additionally, an annual Health Reimbursement Account (HRA) of $3,000 for an individual or $4,500 for a family</li> <li>Paid family &amp; medical leave </li> <li>Open PTO, a quarterly Wellness Day, and a minimum of 10 paid holidays</li> <li>401(k) retirement account</li> <li>Home office reimbursement </li> <li>Stock options</li> </ul> Note: Benefits are as listed for all US full-time employees. For compensation, international applicants will be treated equitably in relation to the laws applicable within the countries in which we operate. <h2>Come work with us</h2> The true meaning of Kentik is visibility. We’re committed to making sure everyone feels empowered to use their voice, has a sense of belonging, and is represented at Kentik. We don’t look for individuals who fit the culture, but those who will continue to add to the culture. We encourage everyone to apply, especially those individuals who are underrepresented in the industry: people of color, LGBTQI+ community, women, individuals with disabilities (both seen and unseen), veterans, and people of any age or family status. Come as you are! You will be working at a fast-growing, well-funded startup alongside industry thought leaders and network aficionados as we build the future of observability and set the high bar for how network operations and digital businesses should run. With a competitive salary and amazing benefits on top of the meaningful and challenging projects you’ll take on, we’re sure you’ll enjoy joining the Kentik team. #li-remote

Kentik

Director of Engineering Operations

Affirm is reinventing credit to make it more honest and friendly, giving consumers the flexibility to buy now and pay later without any hidden fees or compounding interest.Affirm is committed to building lasting partnerships with merchants for long term growth and ongoing revenue generation. In this role, you will work with some of our largest online ticket marketplaces and travel partners to set the strategic direction of their programs, build internal advocacy and understanding of the Affirm platform, and implement initiatives that will expand usage of Affirm within their channels. The Client Success position is a high-profile, customer-facing role requiring outstanding relationship management and program management skills. This person will report to the Director, Client Success. What you'll do <ul> <li>Lead and co-manage a portfolio of key accounts to develop long-term business relationships</li> <li>Implement a proactive client management strategy to encourage retention and growth with our merchant partners</li> <li>Analyze merchant performance and recommend programs to drive revenue growth and deliver a measurable return on investment</li> <li>Promote marketing best practices and optimization strategies with our merchant partners</li> <li>Track and proactively share insights with internal and external stakeholders to build industry expertise and drive innovative strategy</li> <li>Collaborate cross-functionally across our Analytics, Credit, Technical, Marketing, and Product teams to improve the Affirm offering for our merchants</li> </ul> What we look for <ul> <li>Bachelor’s degree with at least 5-7 years of enterprise customer-facing experience</li> <li>Online ticket marketplaces and/or online travel industry experience and expertise a plus</li> <li>Knowledge of e-commerce preferred</li> <li>Excellent relationship management skills, with the ability to influence outcomes and navigate large, complex merchant organizations</li> <li>Excellent presentation and data organization skills. Proficiency in Google Workspace (e.g. Gmail, Docs, Sheets, Slides, Drive)</li> <li>Experience in managing cross-functional projects with a high attention to detail</li> <li>Strong written and verbal communication skills</li> <li>Excellent problem-solving and analytical abilities</li> <li>Previous new business sales experience is a plus (not required)</li> </ul> Pay Grade - H Equity Grade - 5 Employees new to Affirm typically come in at the start of the pay range. Affirm focuses on providing a simple and transparent pay structure which is based on a variety of factors, including location, experience and job-related skills. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, which includes the annual base pay and the sales incentive target. Base pay is part of a total compensation package that may include equity rewards, monthly stipends for health, wellness and tech spending, and benefits (including 100% subsidized medical coverage, dental and vision for you and your dependents.) USA On Target Earnings (CA, WA, NY, NJ, CT) per year: $125,000 - $175,000 USA On Target Earnings (all other U.S. states) per year: $110,000 - $160,000 Please note that visa sponsorship is not available for this position. #LI-Remote Affirm is proud to be a remote-first company! The majority of our roles are remote and you can work almost anywhere within the country of employment. Affirmers in proximal roles have the flexibility to work remotely, but will occasionally be required to work out of their assigned Affirm office. A limited number of roles remain office-based due to the nature of their job responsibilities. We’re extremely proud to offer competitive benefits that are anchored to our core value of people come first. Some key highlights of our benefits package include: <ul> <li>Health care coverage - Affirm covers all premiums for all levels of coverage for you and your dependents </li> <li>Flexible Spending Wallets - generous stipends for spending on Technology, Food, various Lifestyle needs, and family forming expenses</li> <li>Time off - competitive vacation and holiday schedules allowing you to take time off to rest and recharge</li> <li>ESPP - An employee stock purchase plan enabling you to buy shares of Affirm at a discount</li> </ul> We believe It’s On Us to provide an inclusive interview experience for all, including people with disabilities. We are happy to provide reasonable accommodations to candidates in need of individualized support during the hiring process. [For U.S. positions that could be performed in Los Angeles or San Francisco] Pursuant to the San Francisco Fair Chance Ordinance and Los Angeles Fair Chance Initiative for Hiring Ordinance, Affirm will consider for employment qualified applicants with arrest and conviction records. By clicking "Submit Application," you acknowledge that you have read Affirm's <a href="https://docs.google.com/document/d/e/2PACX-1vRojeMpOCLuwt8xdkvjZStXkjQAHyOmnPgEPYdn7p4ed6G_ztjUE45tCIpbFxRZOA/pub" target="_blank">Global Candidate Privacy Notice</a> and hereby freely and unambiguously give informed consent to the collection, processing, use, and storage of your personal information as described therein.

Affirm

Client Success Lead - Travel & Ticket Marketplaces

Ready to Be a Titan?ServiceTitan is seeking an experienced, dynamic, and hands-on Senior Manager, Billing Systems to join our Business Technology team. As part of one of the fastest-growing tech startups in Southern California, this individual will play a pivotal role in designing, delivering, and supporting high-quality IT solutions for our billing systems. This role demands a strategic thinker with strong technical expertise in Salesforce Billing and a proven track record of leading team to deliver robust solutions in a collaborative, agile environment.What You'll Do:Strategic Leadership &amp; Team Management<ul> <li>Lead and mentor a team of Salesforce Billing developers and administrators to deliver high-quality solutions.</li> <li>Drive the development and maintenance of scalable SaaS billing solutions leveraging Salesforce Billing, Salesforce CRM, Workday ERP, and Product Provisioning systems.</li> <li>Foster a culture of continuous learning, innovation, and collaboration within the team.</li> </ul>Solution Design &amp; Delivery<ul> <li>Collaborate with cross-functional teams to gather and analyze business requirements, designing effective solutions to enhance billing processes and systems.</li> <li>Own the project lifecycle—from requirements gathering and solution design to development, testing, and deployment—using Scrum and agile methodologies.</li> <li>Develop and implement robust monitoring systems to ensure billing accuracy and reliability across the organization.</li> </ul>Operational Excellence<ul> <li>Ensure accurate and up-to-date Salesforce billing data, enabling efficient and reliable billing operations.</li> <li>Partner with finance, business operations, and analytics teams to optimize billing workflows and align with period close processes.</li> <li>Monitor and troubleshoot billing processes, ensuring issues are identified and resolved promptly.</li> </ul>Documentation &amp; Training<ul> <li>Develop and maintain comprehensive technical documentation, including design specifications, technical requirements, and user manuals.</li> <li>Provide training and support to end-users, empowering teams to effectively use billing system functionalities.</li> </ul>Continuous Improvement<ul> <li>Stay current with Salesforce technologies, trends, and best practices, incorporating them into ServiceTitan’s billing strategies.</li> <li>Proactively identify opportunities for process improvement and recommend innovative solutions to meet evolving business needs.</li> </ul>What You'll Bring:Education &amp; Experience<ul> <li>Bachelor’s degree in Computer Science, Information Systems, or a related field.</li> <li>10+ years of experience on the Salesforce platform, with a deep expertise on Salesforce Billing functionality. </li> <li>Proven expertise in SaaS usage-based billing concepts, including pricing, product catalogs, invoicing, payments, and revenue recognition.</li> </ul>Technical Skills<ul> <li>Advanced knowledge of Salesforce Billing configuration and customization, including standard/custom objects, workflows, and integrations. CPQ knowledge is a plus. </li> <li>Experience in managing end-to-end projects, from requirements gathering to production deployment, in an agile environment.</li> <li>Proficiency in Salesforce security, data privacy, and governance standards.</li> <li>Hands-on experience with Business Process Management tools (e.g., Jira).</li> </ul>Certifications (Preferred)<ul> <li>Salesforce Certified Billing Specialist.</li> <li>Certified Scrum Master (CSM), Certified Scrum Product Owner (CSPO), or equivalent Scrum certifications.</li> </ul>Leadership &amp; Soft Skills<ul> <li>Experience in leading teams and driving cross-functional collaboration.</li> <li>Strong communication skills, with the ability to translate technical concepts into business language for diverse stakeholders.</li> <li>Demonstrated ability to adapt to changing project requirements and deliver high-quality solutions in a fast-paced environment.</li> </ul>Additional Expertise<ul> <li>Experience in integration architecture involving Contracts, Billing, Payments, Tax, Financials, and Product Usage.</li> <li>Familiarity with Workday ERP and related financial systems is a plus.</li> </ul>Be Human With Us:Being human isn’t about checking every box on a list. It’s about the experiences we have, people we meet, and the perspectives we share. So, if you have the skills but are hesitant to apply because of your background, apply anyway. We need amazing people like you to help us challenge the conventional and think differently about the problems that we’re solving. We’re in this together. Come be human, with us. What We Offer:When you join our team, you’re not just accepting a job. You’re making a career move. Here’s how we’ll support you in doing some of the most impactful work of your career:<ul> <li>Flextime, recognition, and support for autonomous work: Flexible time off with ample learning and development opportunities to continue growing your career. We offer a comprehensive onboarding program, leadership training for Titans at all levels, and other programs and events. Great work is rewarded through Bonusly, peer-nominated awards, and more. </li> <li>Holistic health and wellness benefits: Company-paid medical, dental, and vision (with 100% employer paid options and 90% coverage for dependents), FSA and HSA, 401k match, and telehealth options including memberships to Headspace, Galileo, One Medical, Ginger and more. </li> <li>Support for Titans at all stages of life: Parental leave and support, up to $20k in adoption reimbursement, on demand maternity support through Maven Maternity, free breast milk shipping through Maven Milk, pet insurance, legal advisory services, financial planning tools, and more.</li> </ul>At ServiceTitan, we celebrate individuality and uniqueness. We believe that the convergence of fresh perspectives and experiences from all walks of life is what makes our product and culture so great. We strongly encourage people from underrepresented groups to apply. We do not discriminate against employees based on race, color, religion, sex, national origin, gender identity or expression, age, disability, pregnancy (including childbirth, breastfeeding, or related medical condition), genetic information, protected military or veteran status, sexual orientation, or any other characteristic protected by applicable federal, state or local laws.ServiceTitan is committed to fair and equitable compensation for all of our employees. We thoughtfully consider a wide range of factors when determining individual compensation. The expected salary range for this role for candidates residing in the United States is between $154,000 USD - $220,000 USD. Compensation for candidates residing outside the United States will vary by location and the specific salary range will be discussed during the hiring process. Actual compensation for an individual may vary depending on skills, performance over time, qualifications, experience, and location. In addition to the base salary, the total compensation package also includes an annual bonus, equity and a holistic suite of benefits.

ServiceTitan

Senior Manager, Billing Systems

Amplemarket

Account Executive

About the Role: As a Product Owner for the Disability Migrations ART within the U.S. Group Benefits team, you will play a crucial role in migrating customers' document automation and communication solution(s) from legacy systems to the new Catalyst platform. You will work closely with the Product Manager and other stakeholders to ensure successful migration and enhanced customer experience. Key Responsibilities: <ul type="disc"> <li>Develop solutions to migrate customer’s document automation and communication solution from legacy systems to the future state platform’s solution.</li> <li>Assist the Product Manager in writing and refining features.</li> <li>Oversee team priorities and ensure alignment with business goals.</li> <li>Lead backlog refinement and create features to define future enhancements.</li> <li>Write and prioritize user stories for one of the reporting solution migration teams.</li> <li>Coordinate support across business, IT, operational readiness teams, and other partners.</li> <li>Collaborate closely with teams that own legacy systems, teams that own Catalyst systems, Operations, and customer facing teams. This includes working with Business Systems Analysts, Testers, Developers and Architects.</li> <li>Provide periodic progress and status updates on migration deliverables.</li> <li>Collaborate with other Product Managers and Product Owners on end-to-end customer solutions.</li> <li>Assist Solution Management and Product Management in planning the migration order from legacy systems to Catalyst.</li> <li>Support the Product Manager in executing the migration strategy.</li> </ul> <ul><li> · Support customer testing before migration and execute customer migrations.</li></ul> <ul type="disc"><li>Creative problem-solving skills to address complex issues and deliver value to stakeholders.</li></ul> The Opportunity: As a Product Owner, you will be responsible for bringing products to life by conveying product needs to the development team and ensuring value is delivered on proposed features. You will define incremental build solutions to achieve larger goals set by the Product Manager and oversee the day-to-day activities of multiple agile teams. This role offers an exciting opportunity to lead multiple initiatives that will enhance customer experience and position MetLife as a leader in the voluntary product space. Key Responsibilities: Required Qualifications: <ul type="disc"> <li>At least 2 years’ experience working in an agile delivery method.</li> <li>At least 2 years’ experience using industry standard agile tools including Azure, Jira, or similar tools.</li> <li>At least 5 years’ experience in the financial services industry</li> <li>At least 5 years’ experience using industry standard document automation and communication tools</li> <li>At least 5 years of experience leading document automation and communication team(s) in support of complex business solutions</li> </ul> <ul><li> · Solid communication skills</li></ul> Preferred Qualifications: <ul type="disc"> <li>SAFe certifications</li> <li>At least 5 years of experience in agile delivery.</li> <li>At least 5 years of experience with Azdo setting up features and user stories.</li> <li>At least 5 years of experience working for an employee benefits provider</li> <li>At least 2 years of experience in the disability and absence product domain</li> <li>At least 5 years of experience with Quadient.</li> <li>At least 5 years of experience as a product owner or product manager for document automation solutions.</li> <li>Excellent writing and editing skills.</li> </ul>

MetLife

Product Owner - Document Automation

Ready to be a Titan?ServiceTitan is seeking an experienced and strategic Vice President of Business Development to join our fast-growing SaaS company, backed by the best VC firms in the SaaS space, and recently ranked #5 on The Cloud 100. In this role, you will be responsible for driving our business development efforts, identifying new partnership opportunities, and expanding our market presence. This position will report to the Chief Business Officer and will collaborate closely with our executive team to scale our partnerships efforts to new heights, create new levers for growth, and define our position as the “Centerpiece of the Trades Economy.”What you’ll do:<ul> <li>Develop a deep understanding of the Trades Economy and key stakeholders therein.</li> <li>Craft long-term strategies to foster ServiceTitan’s ecosystem of partners as the leading edge of innovation for the Trades.</li> <li>Manage, motivate, and cultivate a team of high-caliber professionals.</li> <li>Negotiate strategic agreements that optimize short and long term outcomes for all parties - partners, customers and ServiceTitan.</li> <li>Collaborate with product management and engineering teams to ensure that our products and solutions meet the needs of our partners and customers.</li> <li>Work closely with sales and marketing teams to develop joint go-to-market strategies and enable successful partnership execution.</li> <li>Monitor and analyze market trends, competitor activities, and customer needs to identify new business opportunities.</li> <li>Champion partners and their experience with internal stakeholders.</li> </ul>What you’ll bring:<ul> <li>10+ years of business development / partnership experience, with a proven track record of driving revenue growth and strategic partnerships with counterparties of all sizes.</li> <li>Ability to collaborate with senior stakeholders across departments internally and externally including R&amp;D, Legal, Finance, Sales and C-Suite.</li> <li>Strong understanding of the Trades market landscape, including key players, trends, and opportunities.</li> <li>Exceptional negotiation and deal-making skills, with the ability to structure and close complex partnership agreements.</li> <li>Understanding of the technical components of an API and an API marketplace.</li> <li>Ability to identify, negotiate, and establish strategic partnerships that leverage our API capabilities and enhance our service offerings.</li> <li>Strong analytical and problem-solving skills, with the ability to make data-driven decisions and recommendations.</li> <li>Excellent communication and presentation skills, with the ability to articulate value propositions and business cases to senior executives and stakeholders.</li> <li>Proven leadership and management skills, with the ability to build and lead high-performing teams.</li> <li>Bachelor's degree in Business, Marketing, or a related field.</li> </ul>Be Human With Us:Being human isn’t about checking every box on a list. It’s about the experiences we have, people we meet, and the perspectives we share. So, if you have the skills but are hesitant to apply because of your background, apply anyway. We need amazing people like you to help us challenge the conventional and think differently about the problems that we’re solving. We’re in this together. Come be human, with us. What We Offer:When you join our team, you’re not just accepting a job. You’re making a career move. Here’s how we’ll support you in doing some of the most impactful work of your career:<ul> <li>Flextime, recognition, and support for autonomous work: Flexible time off with ample learning and development opportunities to continue growing your career. We offer a comprehensive onboarding program, leadership training for Titans at all levels, and other programs and events. Great work is rewarded through Bonusly, peer-nominated awards, and more. </li> <li>Holistic health and wellness benefits: Company-paid medical, dental, and vision (with 100% employer paid options and 90% coverage for dependents), FSA and HSA, 401k match, and telehealth options including memberships to Headspace, Galileo, One Medical, Ginger and more. </li> <li>Support for Titans at all stages of life: Parental leave and support, up to $20k in adoption reimbursement, on demand maternity support through Maven Maternity, free breast milk shipping through Maven Milk, pet insurance, legal advisory services, financial planning tools, and more.</li> </ul>At ServiceTitan, we celebrate individuality and uniqueness. We believe that the convergence of fresh perspectives and experiences from all walks of life is what makes our product and culture so great. We strongly encourage people from underrepresented groups to apply. We do not discriminate against employees based on race, color, religion, sex, national origin, gender identity or expression, age, disability, pregnancy (including childbirth, breastfeeding, or related medical condition), genetic information, protected military or veteran status, sexual orientation, or any other characteristic protected by applicable federal, state or local laws.ServiceTitan is committed to fair and equitable compensation for all of our employees. We thoughtfully consider a wide range of factors when determining individual compensation. The expected salary range for this role for candidates residing in the United States is between $242,000 USD - $302,000 USD. Compensation for candidates residing outside the United States will vary by location and the specific salary range will be discussed during the hiring process. Actual compensation for an individual may vary depending on skills, performance over time, qualifications, experience, and location. In addition to the base salary, the total compensation package also includes an annual bonus, equity and a holistic suite of benefits.

Vice President, Business Development

Ready to be a Titan? ServiceTitan is seeking an ambitious, motivated Senior Manager - Revenue Accounting to play a key mission-critical role within our Revenue Accounting Team. The position reports directly to the Senior Director, Revenue Accounting but will have close interaction with the Billing/Revenue Operations, Technical Accounting, Deal Desk, Tax and cross-functional accounting teams.If you are humble, hard-working, and passionate about making a difference in our Accounting team, and want to have a real, immediate impact, ServiceTitan wants to be your platform for achieving the extraordinary. What you'll do: <ul> <li>Lead the Revenue Accounting function while partnering closely with Technical Revenue Accounting and Revenue Operations/Billing to ensure all revenue is recognized in accordance with ASC 606</li> <li>Oversee the monthly and annual revenue close activities, including review of journal entries, contract modifications, account reconciliations and performing analytical review and fluctuation analysis on revenue to support accurate and timely financial reporting. </li> <li>Oversee end-to-end accounting for partner revenue workstreams (accruals, communication with partners, forecast vs. actual analyses, etc.)</li> <li>Manage the contract review process, in collaboration with Deal Desk and Sales functions, to ensure revenue is recognized in accordance with GAAP and revenue accounting policies are applied consistently.</li> <li>Ensure internal controls for revenue accounting are adequate and operating effectively.</li> <li>Collaborate with colleagues in FP&amp;A to explain variances, provide inputs to forecast, and identify trends in revenue</li> <li>Support ongoing implementation and testing efforts related to new financial systems (Workday, Salesforce CPQ/Billing, etc.) and partner with acquired business units to identify requirements to migrate revenue and billing processes into financial systems</li> <li>Assist with preparation and review of revenue-related schedules, financial statements, and disclosures for internal and external reporting purposes.</li> <li>Provide thought leadership on revenue processes, policies, and procedures that leverage technology, maximize efficiency, and provide scalability to support company </li> <li>Provide leadership, coaching, and development for the Revenue team.</li> <li>Participate in special projects, initiatives, and ad hoc requests related to revenue accounting.</li> </ul>What you'll need: <ul> <li>Minimum of a Bachelor’s degree in Accounting or equivalent work experience, CPA preferred</li> <li>7+ years of progressive accounting experience, ideally with 3+ years in public accounting and at least 3 years in a people manager role</li> <li>Strong understanding of US GAAP, ASC 606 and revenue recognition principles </li> <li>Prior experience in a high-growth SaaS, software, or technology-related company is highly preferred</li> <li>Highly organized detail-oriented with experience managing multiple priorities, large-scale projects, and deadlines in a fast-paced environment</li> <li>Strong leadership skills with experience leading, coaching and developing a team in a rapid growth environment</li> <li>Strategic thinker with strong analytical and problem-solving skills.</li> <li>Strong communicator with excellent verbal and written communication skills, ability to effectively collaborate with cross-functional teams and senior leadership.</li> <li>Advanced proficiency with Microsoft Excel </li> <li>Experience with Workday Financials is a plus </li> </ul>Be Human With Us:Being human isn’t about checking every box on a list. It’s about the experiences we have, people we meet, and the perspectives we share. So, if you have the skills but are hesitant to apply because of your background, apply anyway. We need amazing people like you to help us challenge the conventional and think differently about the problems that we’re solving. We’re in this together. Come be human, with us. What We Offer:When you join our team, you’re not just accepting a job. You’re making a career move. Here’s how we’ll support you in doing some of the most impactful work of your career:<ul> <li>Flextime, recognition, and support for autonomous work: Flexible time off with ample learning and development opportunities to continue growing your career. We offer a comprehensive onboarding program, leadership training for Titans at all levels, and other programs and events. Great work is rewarded through Bonusly, peer-nominated awards, and more. </li> <li>Holistic health and wellness benefits: Company-paid medical, dental, and vision (with 100% employer paid options and 90% coverage for dependents), FSA and HSA, 401k match, and telehealth options including memberships to Headspace, Galileo, One Medical, Ginger and more. </li> <li>Support for Titans at all stages of life: Parental leave and support, up to $20k in adoption reimbursement, on demand maternity support through Maven Maternity, free breast milk shipping through Maven Milk, pet insurance, legal advisory services, financial planning tools, and more.</li> </ul>At ServiceTitan, we celebrate individuality and uniqueness. We believe that the convergence of fresh perspectives and experiences from all walks of life is what makes our product and culture so great. We strongly encourage people from underrepresented groups to apply. We do not discriminate against employees based on race, color, religion, sex, national origin, gender identity or expression, age, disability, pregnancy (including childbirth, breastfeeding, or related medical condition), genetic information, protected military or veteran status, sexual orientation, or any other characteristic protected by applicable federal, state or local laws.ServiceTitan is committed to fair and equitable compensation for all of our employees. We thoughtfully consider a wide range of factors when determining individual compensation. The expected salary range for this role for candidates residing in the United States is between $126,000 USD - $182,000 USD. Compensation for candidates residing outside the United States will vary by location and the specific salary range will be discussed during the hiring process. Actual compensation for an individual may vary depending on skills, performance over time, qualifications, experience, and location. In addition to the base salary, the total compensation package also includes an annual bonus, equity and a holistic suite of benefits.

Senior Manager, Revenue Accounting

About the Role: As a Product Owner for the Disability Migrations ART within the U.S. Group Benefits team, you will play a crucial role in migrating customers' reporting solution(s) from legacy systems to the new Catalyst platform. You will work closely with the Product Manager and other stakeholders to ensure successful migration and enhanced customer experience. Key Responsibilities: <ul type="disc"> <li>Develop solutions to migrate customer’s reporting solution from legacy systems to the future state platform’s reporting solution.</li> <li>Assist the Product Manager in writing and refining features.</li> <li>Oversee team priorities and ensure alignment with business goals.</li> <li>Lead backlog refinement and create features to define future enhancements.</li> <li>Write and prioritize user stories for one of the reporting solution migration teams.</li> <li>Coordinate support across business, IT, operational readiness teams, and other partners.</li> <li>Collaborate closely with teams that own legacy systems, teams that own Catalyst systems, Operations, and customer facing teams. This includes working with Business Systems Analysts, Testers, Developers and Architects.</li> <li>Provide periodic progress and status updates on migration deliverables.</li> <li>Collaborate with other Product Managers and Product Owners on end-to-end customer solutions.</li> <li>Assist Solution Management and Product Management in planning the migration order from legacy systems to Catalyst.</li> <li>Support the Product Manager in executing the migration strategy.</li> </ul> <ul><li> · Support customer testing before migration and execute customer migrations.</li></ul> <ul type="disc"><li>Creative problem-solving skills to address complex issues and deliver value to stakeholders.</li></ul> The Opportunity: As a Product Owner, you will be responsible for bringing products to life by conveying product needs to the development team and ensuring value is delivered on proposed features. You will define incremental build solutions to achieve larger goals set by the Product Manager and oversee the day-to-day activities of multiple agile teams. This role offers an exciting opportunity to lead multiple initiatives that will enhance customer experience and position MetLife as a leader in the voluntary product space. Key Responsibilities: Required Qualifications: <ul type="disc"> <li>At least 2 years’ experience working in an agile delivery method.</li> <li>At least 2 years’ experience using industry standard agile tools including Azure, Jira, or similar tools.</li> <li>At least 5 years’ experience in the financial services industry</li> <li>At least 5 years’ experience using industry standard reporting, analytics, or data science tools and technologies.</li> <li>At least 5 years of experience leading data or reporting team(s) in support of complex business solutions</li> </ul> <ul><li> · Solid communication skills</li></ul> Preferred Qualifications: <ul type="disc"> <li>SAFe certifications</li> <li>At least 5 years of experience working for an employee benefits provider</li> <li>At least 2 years of experience in the disability and absence product domain</li> <li>At least 5 years of experience as a product owner or product manager for reporting solutions using the SAFe methodology</li> <li>At least 5 years of experience with Azdo setting up features and user stories.</li> <li>At least 5 years of experience in agile delivery.</li> <li>At least 5 years of experience with Cognos and QlickView</li> </ul>

Product Owner - Disability Reporting

Ready to be a Titan?As a Field Sales Manager your primary function is to effectively demonstrate the value of the ServiceTitan platform in order to qualify prospects for product demonstrations, and on a case by case basis, and when ready, perform a full cycle sale. In order to achieve this, you will be creative in your approach to prospecting and engaging potential customers. As an outside sales representative, you will be trained and prepared to pitch the value of ServiceTitan, which will include product feature demonstrations in person. You will receive extensive coaching, mentoring and support to grow your sales career. This will include direct access to and close mentoring from your Field Sales Account Executive counterpart, who will help prepare you to eventually become an Account Executive at ServiceTitan. We’re invested in your success and offer uncapped commission to reward those that are committed to continuous growth and development. What you'll do: <ul> <li>Build a strong pipeline of prospects by qualifying potential leads in your territory </li> <li>Maintain a complete, accurate, up-to-date sales pipeline, forecast, and activity log</li> <li>Develop creative strategies to engage and build rapport with prospective customers</li> <li>Partner with a Field Sales Account Executive to book quality on-site product demos and to collaboratively find the most successful path to closing deals</li> <li>Own, manage, and drive the full cycle sales process on select deals, from first contact through the close</li> <li>Learn the ServiceTitan platform and value propositions with the goal of conducting targeted and ad hoc product demonstrations both onsite and via Zoom</li> <li>Demonstrate the value of ServiceTitan by offering product and feature demonstrations </li> <li>Live within assigned geographic territory or have the ability to relocate</li> </ul>What you'll need:<ul> <li>Exceptional verbal and written communication skills to conduct high volume outside sales activity </li> <li>An insatiable desire to be the best, because you recognize that every day is an opportunity to become a little bit better than the day before</li> <li>An eagerness to be coached, mentored and trained and to learn from mistakes and improve with feedback</li> </ul><ul> <li>Proven, successful sales experience in a B2B SaaS environment</li> <li>Proven exceptional time management skills</li> <li>Previous experience in an outbound role for at least 2 years or 1 year of Field Sales experience</li> </ul><ul> <li>Track record of consistently meeting and exceeding your sales quota</li> <li>Ability to handle objections and demonstrate value </li> <li>Ability to articulate product value proposition with any level of detail or brevity</li> <li>A team-centric attitude with a desire to collaborate, support, and share learnings with peers and within your sales team</li> <li>Adaptability and ability to think outside the box when addressing potential obstacles</li> <li>Maturity and self-awareness to effectively manage your day in a remote environment</li> </ul><ul><li>Must have a form of transportation </li></ul>Be Human With Us:Being human isn’t about checking every box on a list. It’s about the experiences we have, people we meet, and the perspectives we share. So, if you have the skills but are hesitant to apply because of your background, apply anyway. We need amazing people like you to help us challenge the conventional and think differently about the problems that we’re solving. We’re in this together. Come be human, with us. What We Offer:When you join our team, you’re not just accepting a job. You’re making a career move. Here’s how we’ll support you in doing some of the most impactful work of your career:<ul> <li>Flextime, recognition, and support for autonomous work: Flexible time off with ample learning and development opportunities to continue growing your career. We offer a comprehensive onboarding program, leadership training for Titans at all levels, and other programs and events. Great work is rewarded through Bonusly, peer-nominated awards, and more. </li> <li>Holistic health and wellness benefits: Company-paid medical, dental, and vision (with 100% employer paid options and 90% coverage for dependents), FSA and HSA, 401k match, and telehealth options including memberships to Headspace, Galileo, One Medical, Ginger and more. </li> <li>Support for Titans at all stages of life: Parental leave and support, up to $20k in adoption reimbursement, on demand maternity support through Maven Maternity, free breast milk shipping through Maven Milk, pet insurance, legal advisory services, financial planning tools, and more.</li> </ul>At ServiceTitan, we celebrate individuality and uniqueness. We believe that the convergence of fresh perspectives and experiences from all walks of life is what makes our product and culture so great. We strongly encourage people from underrepresented groups to apply. We do not discriminate against employees based on race, color, religion, sex, national origin, gender identity or expression, age, disability, pregnancy (including childbirth, breastfeeding, or related medical condition), genetic information, protected military or veteran status, sexual orientation, or any other characteristic protected by applicable federal, state or local laws.ServiceTitan is committed to fair and equitable compensation for all of our employees. We thoughtfully consider a wide range of factors when determining individual compensation. The expected salary range for this role for candidates residing in the United States is between $65,300 USD - $75,000 USD + commissions. Compensation for candidates residing outside the United States will vary by location and the specific salary range will be discussed during the hiring process. Actual compensation for an individual may vary depending on skills, performance over time, qualifications, experience, and location. In addition to the base salary, the total compensation package also includes equity and a holistic suite of benefits.

543 Jobs in Wichita, KS, USA