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Habitat for Humanity International seeks a Director -Section 4 CB Grants. The Director of Capacity Building Grants at Habitat for Humanity is critical in ensuring rigorous compliance with federal grant requirements, focusing on financial management, auditing, and monitoring. This position secures and directs Habitat’s Section 4 Capacity Building for Community Development and Affordable Housing grant awards from the U.S. Department of Housing and Urban Development (HUD. The Director creates and manages a high-performing team, fosters cross-departmental collaboration, and implements robust financial controls and audit processes. Additionally, this role includes strategic planning for Section 4 resource allocation and oversight of $20-30 million or more in annual funding, ensuring alignment with HFHI’s goals and adherence to federal standards. Essential Duties and Responsibilities: **25% - Responsible for the day-to-day management of the Section 4 programs, comprising 3-4 open grant years averaging $10-25 million each; Pass-through subgrants approximately. 400 Provide leadership, supervision, and strategic direction to the team of (10) high-performing staff **25% - Develop grant strategy, create, coordinate &amp; prepare applications to the US Department of Housing and Urban Development (HUD) for grant funding requests; create &amp; manage multiple grant programs while ensuring that all grant proposals, initiative requests, and other materials align with federal donor requirements and HFHI funding priorities and needs; Subgrant decisions and assurance of meeting Design, direct and oversee the statistical and narrative reports generated for HUD/HFHI grant reporting.. **25% - Authorize disbursement of grant funds; develop and maintain grant materials and implementation procedures in accordance with federal regulations, including OMB Subpart F audit recordkeeping guidelines; Develop and adhere to internal controls. Maintain a comprehensive grant management database system, ensuring accurate data entry, regular updates, and seamless functionality to support grant tracking and reporting. Collaborating with IT and program staff to implement enhancements that optimize system performance and compliance. Able to analyze and utilize data insights to support strategic decision-making and maintain compliance with federal and organizational reporting requirements. Reallocate and amend funding through multiple budgets to ensure the full impact of awarded funds **10% - Authorize funding and award recommendations for grants to U. S. affiliates based upon the evaluation of sub-grantee applications; oversee monitoring performance of sub-grantees to ensure full compliance with federal laws, codes, and regulations; Oversee grant training to U.S. affiliates in capacity-building programs to ensure the curriculum is relevant and appropriate for newly awarded organizations building and sustaining growth **15% - Facilitate and maintain relationships with internal and external partners to support grant programs, strategy, and HFHI’s goal &amp; mission. Works across the HCS Department to identify integrated impact initiatives that deliver housing solutions at scale. Works closely with Grant Compliance, Donor Relations, and Legal departments to ensure grant agreements comply with HFHI policies. Point of contact with the Director, Office of Policy Development &amp; Coordination, and staff at the U. S. Department of Housing and Urban Development. Minimum Requirements: · Education: Bachelor’s Degree Or equivalent experience (if applicable) · Years of Related Experience: 10 Years of Related Federal Grant Experience · Knowledge, Skills &amp; Abilities: o Experience managing the full lifecycle of federal grants, from pre-award to post-award, including application, budgeting, reporting, compliance and closeout o Knowledge of and experience with federal regulations governing grants, including cost principles and administrative requirements o Experience writing and developing grant proposals, including understanding the requirements of various funding agencies o Experience ensuring proper audit trail to a Subpart F audit with no findings. o Experience analyzing financial and programmatic data to inform decision-making and improve grant management processes o Proficiency with Grant Management Software: Experience using specialized software for managing grants, tracking progress, audit trail and generating reports o Highly skilled in overseeing multiple grant projects simultaneously, ensuring they meet deadlines and achieve desired outcomes o Skilled in collaborating with internal and external stakeholders, including funders, program managers, and auditors. o Leadership and Communication: Experience leading and mentoring a team of grant managers and support staff. o Strong written and verbal communication skills for preparing grant proposals and reports, engaging with stakeholders, and presentation skills. Preferred Requirements (in addition to minimum): · Federal internal controls/audit experience. · Active support of HFHI Values: o Humility – We are part of something bigger than ourselves o Courage – We do what’s right, even when it is difficult or unpopular o Accountability – We take personal responsibility for Habitat’s mission · Safeguarding: HFHI requires that all employees take seriously their ethical responsibilities to safeguarding our intended beneficiaries, their communities, and all those with whom we work. Managers at all levels have responsibilities to support and develop systems that create and maintain an environment that prevents harassment, sexual exploitation and abuse, safeguards the rights of beneficiaries and community members (especially children), and promotes the implementation of Habitat for Humanity’s code of conduct. The actual salary offered for this role will be based on a variety of factors, including location, internal equity and the candidate’s qualifications and professional experience. HFHI offers a competitive, comprehensive benefits package that varies by country and typically includes vacation leave, sick leave, personal days, health insurance options, retirement plan contributions and life insurance. For work locations in the US, the hiring range for this position is $104,210 to $122,600. Staff hired on a hybrid basis in the United States near an HFHI office location (Atlanta, Georgia / Washington, DC and Americus, GA), are required to report to the office on Tuesdays.

Terwilliger Centre for Innovation in Shelter

Director -Section 4 CB Grants

Job Description:Solution Architect ecommerce (cart/checkout) is part of the growing ecommerce transformation team at Pluralsight. This team is focused on enabling best in class customer experience for our customers online ecommerce Solutions Architect will be responsible for partnering closely with Marketing and Sales to understand the initiatives to design and architect. You will also collaborate with other technology directors, technical leads and product managers, you will have visibility and input into how we accomplish key business priorities and will be relied upon to prioritize technical engineering considerations and workstreams to meet those objectives. You will work closely with all parts of our engineering organization, driving priorities and empowering the ecommerce team of designers, engineers and product managers with the tools necessary for them to deliver. We’re looking for someone who will be devising and implementing initiatives that drive traffic, conversion, customer retention, revenue, and profitability of the ecommerce platform.<h2>Who you’re committed to being:</h2><ul> <li>You enjoy learning and are open to new ways of doing things.</li> <li>You are not afraid to be yourself, experiment, make mistakes and learn from them, ask questions, or voice your concerns.</li> <li>When communicating you are self-aware, insightful, and proactive.</li> <li>You are a team member first and individual contributor second. You are aware that high-performing teams are only as strong as their weakest link.</li> <li>You believe in continuous improvement and request frequent feedback from others.</li> </ul><h2>What you’ll do:</h2><ul> <li>Provide key strategic consulting and advisory services to IT executives, project teams, operations and engineering teams to ensure that systems solutions are in line with the architectural direction and business strategies</li> <li>Engage in user experience, conversion optimization, development, testing and ecommerce website product management</li> <li>Provide input into the roadmap for ecommerce</li> <li>Work closely with Development teams and act as a bridge between Product owners and Development teams to perform Proof of Concepts on provided design and technology, develop re-usable components etc</li> <li>Conduct and provide industry research and evaluations on strategic architectural and solution alternatives</li> <li>Develop prototypes and conduct proof of concept feasibility studies</li> <li>Provide guidance, review and other feedback on the evolution of systems and architectures and the adoption of new technologies with creation of technology and architecture roadmaps</li> <li>Participate in Architecture Review Board, Application Portfolio Management and other key Enterprise Architecture governance activities</li> <li>Coach and mentor other solution architects that are distributed onsite, offshore, and other remote locations to ensure deliverables are aligned and on track for completion/delivery</li> <li>Participate in project estimations, system architecture and performance engineering of projects</li> <li>Self-motivated to research the newest technologies and industry trends. Uses this research in furthering our architecture strategy and solutions.</li> </ul><h2>Experience you’ll bring:</h2><ul> <li>Strong experience in architecting large enterprise and ecommerce systems with high transaction volumes.</li> <li>Large scale enterprise system experience, ecommerce experience.</li> <li>Hands on working on MACH (Microservices, APIs-first, Cloud-native, and Headless) architecture using Java, NodeJS etc</li> <li>Development experience with full stack development using UI technologies like React/React Native or Native iOS/Android development and backend using microservices architecture.</li> <li>Proficiency in API security frameworks, token management and user access control including OAuth, JWT, etc.</li> <li>Hands on experience debugging production software, monitoring tools like AppDynamics or any similar one.</li> <li>Solid foundation and understanding of relational and NoSQL database principles.</li> <li>Ability to work in an Agile / SCRUM environment.</li> <li>Proven track record of executing on the full product lifecycle (inception through deprecation) to create highly scalable and flexible RESTful APIs to enable an infinite number of digital products.</li> <li>Strong writing and communication skills.</li> </ul><h2>Requirements:</h2><ul> <li>Requires a minimum of 7 years in a software engineering or architecture experience and a proven track record of successfully architecting and building highly available, scalable, and low latency systems for high traffic applications</li> <li>3-5 years of experience in ecommerce in retail industry</li> <li>5+ years of experience in a solution or technical architect role</li> <li>Bachelor's or Master's degree in Computer Science, Engineering, preferred.</li> </ul><h2>Preferred qualifications/skills</h2><ul> <li>SaaS billing experience (Zuora)</li> <li>Experience using Mulesoft or other integration tools</li> <li>Knowledge of international ecommerce regulations, standards, and payment gateways.</li> </ul><h2>Travel Requirements:</h2>While Pluralsight operates under a remote and hybrid work model, we believe that in-person connection and collaboration are important. Recurring travel to our HQ in Utah may be required depending on the role and team member location.Why you’ll love working here:<ul> <li>We're remote and hybrid friendly</li> <li>We’re mission driven and guided by our culture pillars</li> <li>We have a strong commitment to diversity and belonging</li> <li>We cultivate a culture of trust, autonomy, and collaboration</li> <li>We’re lifelong learners and champion team member growth and advancement</li> <li>We’ve got you covered - team member benefits include competitive compensation packages, medical coverage, unlimited PTO and Summer Fridays, wellness reimbursements, Pluralsight subscription, professional development funds and more.</li> </ul><h2>About us:</h2>We’re Pluralsight, the technology workforce development company that helps teams build better by knowing more and working better together. Using our Skills, Flow, and Cloud products, teams can develop critical skills, improve processes and gain data-driven insights.Learning and development are at the core of who we are. We’re out to help every technologist build better, and we’re looking for curious, talented people to help us inspire and empower the tech workforce to achieve their goals. Our culture of autonomy, continuous learning, and collaboration creates an environment for growth and empowers us to drive impact through innovation.<h2>Physical and Mental Requirements:</h2>Work is performed in an office (or home office) environment and requires the ability to operate office equipment and keyboards. Sedentary work. Repetitive work. Ability to perform tasks related to documentation, data analysis, transcription and extensive content analysis. Learn new tasks, remember processes, complete tasks independently, and make timely decisions in the context of a workflow.<h2>EEOC Statement</h2>Bring yourself. Pluralsight is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, age or protected veteran status. Pluralsight will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.Please visit the<a href="https://www.pluralsight.com/careers" target="_blank">bottom of our website</a> to learn how to request an accommodation.For more information on Pluralsight’s commitment to building a more diverse and inclusive workforce, please review our most recent Diversity, Equity, Inclusion and Belonging report<a href="https://www.pluralsight.com/about/diversity-and-belonging" target="_blank">here</a>.The annual US base salary range for this role is $142,200 - $175,600 USD. Pluralsight's pay ranges vary based on work location. Talent Acquisition can share more detail during the hiring process when applicable. Each candidate’s compensation offer will be based on multiple factors including, but not limited to, geography, experience, skills, job duties, and business need, among other things. In addition to the base salary, this role may also be eligible for benefits and bonuses.Applications must be submitted within 90 days after the initial posting date to be considered.#LI-SW1

Pluralsight

Solution Architect-Ecommerce (cart/checkout)

Ready to be a Titan?In this position you will be part of the Engineering team at ServiceTitan responsible for the technical development of our product and tooling platform specifically around Automation, Platforms and engineering experiences . We provide exciting opportunities to make an immediate impact in our rapidly growing organization. We are quality driven, passionate about automation , use the most modern tools in Open Source as well as Microsoft .NET platform, have an amazing culture, and love to solve complex problems. Over 50,000 people depend on our software to perform all their daily activities.We are looking for engineers to contribute to our software development lifecycle by building out tools, libraries, frameworks and processes that will improve our development velocity, expand teams’ testing abilities, enable teams to self-service, and enable fast, reliable, comprehensive automated coverage. We need technically capable, forward-looking, experienced engineers with shared services and tooling experience with a passion for quality who can build best-in-class tools to be adopted across all of ServiceTitan and facilitate segments of quality delivery - functional, acceptance, performance, security, disaster readiness, etc across the board. We also desire those who can balance rapid iteration and development with long term strategic thinking and who are innovative, confident, and comfortable with ambiguity.What you’ll do:<ul> <li>Design, build, and maintain instrumentation, data pipelines and analysis tools to support data driven decision making</li> <li>Plan for and optimize the evolution of ST infrastructure and products</li> <li>Work across teams at ST to help define and implement efficiency, latency and optimization projects</li> <li>Conduct deep-dives on product design and architecture, in collaboration with various Engineering teams, driving cross cutting initiatives and having a direct impact on product development</li> <li>Design, build and maintain systems for automated analysis, and recommend corrective actions.</li> <li>Optimize code, configuration, and systems to achieve improved utilization, performance and latency </li> </ul>What you’ll bring:<ul> <li>8+ years of professional hands-on software development experience</li> <li>Experience developing, operating and debugging, and optimizing end to end performance of distributed systems at scale</li> <li>Experience building infrastructure as a product centered around users’ needs</li> <li>Experience with scaling distributed systems in a rapidly moving environment</li> <li>Experience with resource optimization in online, async or batch processing systems</li> <li>Experience with performance, utilization monitoring tools in distributed environments</li> <li>Comfortable breaking down large, complex systems and identify optimization opportunities</li> <li>Implement or utilize tools to analyze performance data, monitor resource utilization of large scale distributed systems</li> <li>Make data driven cost performance tradeoffs to influence design decisions</li> <li>Build and operate infrastructure, tools that empower and accelerate developers to build better products </li> </ul>Be Human With Us:Being human isn’t about checking every box on a list. It’s about the experiences we have, people we meet, and the perspectives we share. So, if you have the skills but are hesitant to apply because of your background, apply anyway. We need amazing people like you to help us challenge the conventional and think differently about the problems that we’re solving. We’re in this together. Come be human, with us. What We Offer:When you join our team, you’re not just accepting a job. You’re making a career move. Here’s how we’ll support you in doing some of the most impactful work of your career:<ul> <li>Flextime, recognition, and support for autonomous work: Flexible time off with ample learning and development opportunities to continue growing your career. We offer a comprehensive onboarding program, leadership training for Titans at all levels, and other programs and events. Great work is rewarded through Bonusly, peer-nominated awards, and more. </li> <li>Holistic health and wellness benefits: Company-paid medical, dental, and vision (with 100% employer paid options and 90% coverage for dependents), FSA and HSA, 401k match, and telehealth options including memberships to Headspace, Galileo, One Medical, Ginger and more. </li> <li>Support for Titans at all stages of life: Parental leave and support, up to $20k in adoption reimbursement, on demand maternity support through Maven Maternity, free breast milk shipping through Maven Milk, pet insurance, legal advisory services, financial planning tools, and more.</li> </ul>At ServiceTitan, we celebrate individuality and uniqueness. We believe that the convergence of fresh perspectives and experiences from all walks of life is what makes our product and culture so great. We strongly encourage people from underrepresented groups to apply. We do not discriminate against employees based on race, color, religion, sex, national origin, gender identity or expression, age, disability, pregnancy (including childbirth, breastfeeding, or related medical condition), genetic information, protected military or veteran status, sexual orientation, or any other characteristic protected by applicable federal, state or local laws.ServiceTitan is committed to fair and equitable compensation for all of our employees. We thoughtfully consider a wide range of factors when determining individual compensation. The expected salary range for this role for candidates residing in the United States is between $126,000 USD - $182,000 USD. Compensation for candidates residing outside the United States will vary by location and the specific salary range will be discussed during the hiring process. Actual compensation for an individual may vary depending on skills, performance over time, qualifications, experience, and location. In addition to the base salary, the total compensation package also includes an annual bonus, equity and a holistic suite of benefits.

ServiceTitan

Senior Software Engineer, Infrastructure Efficiency

Job Description:Pluralsight is looking for an experienced Senior Salesforce Developer to join our team! This individual will help deliver enterprise level projects and features to our global user base. Join a team of passionate developers and administrators who value skill development, creativity, and delivering exceptional value to our Salesforce users. You'll be a key player in developing forward-thinking solutions for our Marketing, Sales, Finance, and Customer Success departments, ensuring they achieve their objectives.Who you’re committed to being:<ul> <li>Salesforce Pro: You write code that both computers and humans love.</li> <li>Quick Learner: You can build relationships and adapt to new tools swiftly.</li> <li>Problem Solver: You're always on the lookout for more efficient ways to develop quality solutions.</li> <li>Growth Mindset: Committed to continuous self-improvement in Salesforce development.</li> <li>Bold Contributor: You're genuine, innovative, and constantly seeking to improve.</li> </ul>What you’ll do:<ul> <li>Development of high-quality, enterprise grade Salesforce features for CIO prioritized projects using a combination of your declarative and programmatic abilities</li> <li>Work with the team to find opportunities for improvement such as reducing technical debt and adhering to Salesforce standard methodologies.</li> <li>Collaboration with parallel development teams, product teams and contractors in coordinated development and communication efforts</li> <li>Support junior team members to grow with us as the next generation of Salesforce professionals</li> </ul>Experience you’ll bring:<ul> <li>Extensive experience with Salesforce developing and administering Salesforce Sales Cloud, Service Cloud or CPQ</li> <li>Experience working in Apex, Visualforce, Lightning Web Components (LWC), Salesforce DX, version control and code editors such as Visual Studio Code</li> <li>Experience working with declarative features of the Platform such as custom objects, fields, buttons, links, actions and automation tools such as validation rules, workflows, approval processes, Flow, and Process Builder.</li> <li>Understanding of object-oriented languages such as Apex, Java, JavaScript, C#, Ruby, version control and relational databases</li> <li>Experience working on a Scrum Team</li> </ul>Requirements:<ul> <li>Requires a minimum of 8 years of related or equivalent experience; or 6+ years with an advanced degree.</li> <li>Salesforce DevOps tooling is a plus</li> <li>Certifications: Platform Developer I, Platform Developer II. CPQ Specialist Desirable</li> </ul>Travel Requirements:While Pluralsight operates under a remote and hybrid work model, we believe that in-person connection and collaboration are important. Recurring travel to our HQ in Utah may be required depending on the role and team member location.Why you’ll love working here:<ul> <li>We’re remote- and hybrid-friendly</li> <li>We’re mission driven and guided by our culture pillars</li> <li>We have a strong commitment to diversity and belonging</li> <li>We cultivate a culture of trust, autonomy, and collaboration</li> <li>We’re lifelong learners and champion team member growth and advancement</li> <li>We’ve got you covered - team member benefits include competitive compensation packages, medical coverage, unlimited PTO and Summer Fridays, wellness reimbursements, Pluralsight subscription, professional development funds and more.</li> </ul>About us:We’re Pluralsight, the technology workforce development company that helps teams build better by knowing more and working better together. Using our Skills, Flow, and Cloud products, teams can develop critical skills, improve processes and gain data-driven insights.Learning and development are at the core of who we are. We’re out to help every technologist build better, and we’re looking for curious, talented people to help us inspire and empower the tech workforce to achieve their goals. Our culture of autonomy, continuous learning, and collaboration creates an environment for growth and empowers us to drive impact through innovation.Physical and Mental Requirements:Work is performed in an office (or home office) environment and requires the ability to operate office equipment and keyboards. Sedentary work. Repetitive work. Ability to perform tasks related to documentation, data analysis, transcription and extensive content analysis. Learn new tasks, remember processes, complete tasks independently, and make timely decisions in the context of a workflow.EEOC StatementBring yourself. Pluralsight is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, age or protected veteran status. Pluralsight will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please visit the <a href="https://www.pluralsight.com/careers" target="_blank">bottom of our website</a> to learn how to request an accommodation.For more information on Pluralsight’s commitment to building a more diverse and inclusive workforce, please review our most recent Diversity, Equity, Inclusion and Belonging report <a href="https://www.pluralsight.com/about/diversity-and-belonging" target="_blank">here</a>.The annual US base salary range for this role is $142,200- $175,600 USD. Pluralsight's pay ranges vary based on work location. Talent Acquisition can share more detail during the hiring process when applicable. Each candidate’s compensation offer will be based on multiple factors including, but not limited to, geography, experience, skills, job duties, and business need, among other things. In addition to the base salary, this role may also be eligible for benefits and bonuses.Applications must be submitted within 90 days after the initial posting date to be considered.#LI-Remote#LI-MW1

Senior Salesforce Developer

Ready to be a Titan? ServiceTitan is looking for a Senior Front-End Engineer to help us build smart, compelling and intuitive client-side applications for our products. This is an exciting role for an engineer to come in and develop the major client-side features in a rapidly growing, fast-paced environment. We build for product excellence, focus on smart solutions through innovation and technology, have an amazing growth-oriented culture, and love to solve complex problems. If you share the same values, you should consider joining us in our efforts to achieve the extraordinary! You will be primarily responsible for creating and maintaining complex web-based solutions. Some tasks will require understanding and modifying server-side APIs written in a strongly-typed web application framework (to establish the contract between the Frontend and the Backend). You will work closely with product, design and the rest of the engineering team to develop and deliver scalable, secure, rock-solid, production ready features. You will be expected to iterate rapidly while delivering high-quality outcomes.What You’ll Do:<ul> <li>Deliver scalable, reliable solutions to complex business problems</li> <li>Own applications that are critical to the success of our customers and our business</li> <li>Drive frontend architecture and design decisions (we are developing with MFEs)</li> <li>Partner with engineering leaders across teams to drive our vision and lay the foundations for long-term technical excellence</li> <li>Collaborate with world-class engineering, product and design teams to design solutions to customer problems</li> <li>Develop and maintain sufficient test coverage for all features in partnership with the QA automation engineers</li> <li>Value mentorship and enjoy helping engineers around you grow</li> </ul>What You’ll Bring:<ul> <li>You have 7+ years of experience building scalable web applications with React, utilizing modular approach (MFEs)</li> <li>You have created and maintaining JSON Web APIs backed by databases in any strongly-typed back end development framework</li> <li>You take pride in both delivering delightful user experiences and in championing technical excellence</li> <li>You’re excited to work collaboratively with engineering, product, design in a cross-functional team setting</li> <li>You’re eager to contribute your ideas and experiences to help us continuously improve as a product and as a company You enjoy working on GitHub repos which are setup for CI/CD, automated testing</li> <li>You have strong communication skills and can easily exchange ideas in a distributed environment</li> </ul>Tech Stack:<ul><li>Our applications are built on React, TypeScript, Styled Components, GraphQL, MongoDb, Jest, Cypress, .NET</li></ul>Be Human With Us:Being human isn’t about checking every box on a list. It’s about the experiences we have, people we meet, and the perspectives we share. So, if you have the skills but are hesitant to apply because of your background, apply anyway. We need amazing people like you to help us challenge the conventional and think differently about the problems that we’re solving. We’re in this together. Come be human, with us. What We Offer:When you join our team, you’re not just accepting a job. You’re making a career move. Here’s how we’ll support you in doing some of the most impactful work of your career:<ul> <li>Flextime, recognition, and support for autonomous work: Flexible time off with ample learning and development opportunities to continue growing your career. We offer a comprehensive onboarding program, leadership training for Titans at all levels, and other programs and events. Great work is rewarded through Bonusly, peer-nominated awards, and more. </li> <li>Holistic health and wellness benefits: Company-paid medical, dental, and vision (with 100% employer paid options and 90% coverage for dependents), FSA and HSA, 401k match, and telehealth options including memberships to Headspace, Galileo, One Medical, Ginger and more. </li> <li>Support for Titans at all stages of life: Parental leave and support, up to $20k in adoption reimbursement, on demand maternity support through Maven Maternity, free breast milk shipping through Maven Milk, pet insurance, legal advisory services, financial planning tools, and more.</li> </ul>At ServiceTitan, we celebrate individuality and uniqueness. We believe that the convergence of fresh perspectives and experiences from all walks of life is what makes our product and culture so great. We strongly encourage people from underrepresented groups to apply. We do not discriminate against employees based on race, color, religion, sex, national origin, gender identity or expression, age, disability, pregnancy (including childbirth, breastfeeding, or related medical condition), genetic information, protected military or veteran status, sexual orientation, or any other characteristic protected by applicable federal, state or local laws.ServiceTitan is committed to fair and equitable compensation for all of our employees. We thoughtfully consider a wide range of factors when determining individual compensation. The expected salary range for this role for candidates residing in the United States is between $124,000 USD - $178,000 USD. Compensation for candidates residing outside the United States will vary by location and the specific salary range will be discussed during the hiring process. Actual compensation for an individual may vary depending on skills, performance over time, qualifications, experience, and location. In addition to the base salary, the total compensation package also includes an annual bonus, equity and a holistic suite of benefits.

Senior Software Engineer, Front End

<h2 id="who-we-are">Who we are</h2> <h3 id="about-stripe">About Stripe</h3> Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. <h3 id="about-the-team">About the team</h3> The Financial Crimes &amp; Supportability (FCS) team at Stripe exists to help protect Stripe and its users from crime. Our people play an important role in combating financial crime across a global footprint and in enabling Stripe to increase the GDP of the internet. The global team works as a cohesive whole to manage and mitigate financial crime risks and meet and exceed the expectations of our users, our financial partners, and our regulators. We are a deeply caring group of folks, slightly obsessed with our tradecraft, dedicated to protecting our users and the financial ecosystem from crime, and committed to our work, our lives, and our hobbies with equal passion. <h2 id="what-youll-do">What you’ll do</h2> Help us protect Stripe and its users from crime by providing support through Global FCS Governance across Global FCS and compliance officers, while collaborating closely with Product Compliance and Engineering and Product team. We are looking for an experienced financial crime professional to be a critical contributor to our FCS team. In this role, you will lead the oversight and management of product launch on behalf of the FCS organization, including delivery of key aspects of the financial crimes compliance program while playing an instrumental role in helping to scale Stripe’s AML/CFT &amp; Sanctions programs across multiple regulated entities. You’ll also be heavily involved in the strategic design, planning and advisory related to new Stripe products and product enhancements as we continue to scale while also enhancing our controls. We are looking for a candidate who is eager to tackle challenging problems with a collaborative and solutions oriented approach. The successful candidate will be someone who can leverage their compliance and/or financial crimes knowledge, as well as project management skills, to drive innovative solutions to mitigate financial crimes risk while fostering Stripe’s rapid product growth. Stripe is both a technology company and a financial services company, and you will need to be comfortable straddling both of those worlds every day. The right person for the role will enjoy dealing with that puzzle, seeking creative solutions and moving quickly, often in the face of ambiguity. <h3 id="responsibilities">Responsibilities</h3> <ul> <li>Drive product launch coordination between 1LOD&lt;&gt;2LOD by working directly with the SMEs within the Global FCS Team, Product and Eng team, and Product Compliance, as well as coordinate with relevant SMEs, to ensure that new products support regional requirements and scalable controls solutions. </li> <li>Lead engagement on development of product requirements, including leading the Product Enablement Working Group on behalf of FCS and triaging product enhancement tickets/requests. </li> <li>Develop a strong working relationship with Product and Eng teams, and provide oversight and credible challenge to product control and launch decisions. </li> <li>Provide strategic advice to the business teams on compliance with existing and upcoming regulatory requirements, including potential product implications. </li> <li>Create and implement a roadmap for product launch decisions on behalf of FCS </li> <li> </li> </ul> <h2 id="who-you-are">Who you are</h2> We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. <h3 id="minimum-requirements">Minimum requirements</h3> <ul> <li>7+ years experience in a Compliance and/or AML/CFT and Sanctions role. </li> <li>Previous experience executing on cross functional projects and initiatives that require collaboration and input from various stakeholders. </li> <li>Ability to understand and interpret regulations and regulatory guidance, and incorporate them into a comprehensive and appropriate compliance program </li> <li>Strong written and verbal communication skills—including the ability to communicate effectively with different stakeholders across the business. </li> <li>Exceptional organizational and time management skills. </li> <li>Ability to handle multiple assignments, and work efficiently and independently in a fast-paced, high-volume environment. </li> </ul> <h3 id="preferred-qualifications">Preferred qualifications</h3> <ul> <li>Payments or FinTech experience. </li> <li>Demonstrable experience in another financial crimes subject matter area. </li> <li>Relevant ACAMS, CFE, ICA or similar training certification in AML/CFT and Sanctions Compliance. </li> </ul> A remote location, in most cases, is defined as being 35 miles (56 kilometers) or more from one of our offices. While you would be welcome to come into the office for team/business meetings, on-sites, meet-ups, and events, our expectation is you would regularly work from home rather than a Stripe office. Stripe does not cover the cost of relocating to a remote location. We encourage you to apply for roles that match the location where you currently or plan to live. The annual US base salary range for this role is $140,700 - $211,100. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. This salary range may be inclusive of several career levels at Stripe and will be narrowed during the interview process based on a number of factors, including the candidate’s experience, qualifications, and location. Applicants interested in this role and who are not located in the US may request the annual salary range for their location during the interview process. Additional benefits for this role may include: equity, company bonus or sales commissions/bonuses; 401(k) plan; medical, dental, and vision benefits; and wellness stipends. Remote locations Remote in United States Team Legal Job type Full time <a href="#">Apply for this role </a>

Stripe

Product Launch Oversight Program Manager

Ready to be a Titan? Our Custom Reporting Developers receive report request and deadlines from several departments. The ability to own tasks, clearly communicate requirements, delays, completion and prioritize a constantly shifting schedule of deadlines is paramount. This work is highly critical to successfully building our company. It is the lynchpin of the sales and onboarding process. Custom reporting concerns are a blocker for most of our customers, so delivering high-quality, highly accurate reports is absolutely crucial and greatly appreciated by both our customers and our company.ServiceTitan is looking for a Custom Reporting Developer to join our commercial and construction team. Strong candidates will have a solid command of SQL, ETL operations, strong analytical and critical thinking skills. The most critical portion of the role is taking reporting requirements, ensuring they follow GAAP and delivering reports to meet our customer’s needs. The candidate will work closely with cross-departmental resources to ensure on-time delivery of reports for customers' adoption of ServiceTitan.What you'll do:<ul> <li>Develop: Create and modify custom reports being conscious of GAAP.</li> <li>Improve: Enhance and maintain existing automated custom reports to ensure they’re GAAP compliant.</li> <li>Data Manipulation and Analysis: Use SQL to manipulate data and generate reports that support onboarding customer data and business decisions.</li> <li>Performance Tuning: Help optimize database queries to improve performance and response times.</li> <li>Troubleshooting: Assist in troubleshooting and resolving basic database issues by understanding the business requirements.</li> <li>Documentation: Document reports, changes, and queries as well as prepare reports on utilization.</li> <li>Collaboration: Work closely with senior developers and database administrators to understand and implement complex SQL queries and database schemas.</li> <li>Learning and Development: Continuously learn and apply new SQL techniques and technologies to improve database efficiency and functionality.</li> </ul>What you'll bring: <ul> <li> Experience: <ul> <li>1-2 years of experience with MS SQL Server</li> <li>Advanced knowledge and experience in T-SQL and complex ETL tools</li> <li>Advanced knowledge of GAAP</li> <li>Expert level understanding of database and data model concepts</li> </ul> </li> <li>Education: Bachelor’s degree in Computer Science, Information Technology, Accounting or a related field.</li> <li>Technical Skills: Expert level understanding of database and data model concepts. Given the experimental nature of this job, we will require very tight compliance when it comes to data - we need to focus on learning</li> <li>Analytical Skills: Strong analytical skills with the ability to collect, organize, analyze, and disseminate significant amounts of information with attention to detail and accuracy.</li> <li>Problem-Solving: Ability to solve problems creatively and effectively.</li> <li>Communication Skills: Excellent verbal and written communication skills.</li> <li>Teamwork: Ability to work well in a team-oriented, collaborative environment.</li> </ul>Preferred Skills:<ul> <li>Familiarity with programming languages such as C#, Python, Apache Spark, Java, or typescript are beneficial.</li> <li>Construction Accounting experience is highly desirable</li> <li>Vertical SaaS experience is highly desirable</li> <li>Experience with SQL Server Reporting Services (SSRS) and SQL Server Integration Services (SSIS) is a plus.</li> </ul>Work Environment:<ul><li>This role typically works in a remote setting during regular business hours.</li></ul>Be Human With Us:Being human isn’t about checking every box on a list. It’s about the experiences we have, people we meet, and the perspectives we share. So, if you have the skills but are hesitant to apply because of your background, apply anyway. We need amazing people like you to help us challenge the conventional and think differently about the problems that we’re solving. We’re in this together. Come be human, with us. What We Offer:When you join our team, you’re not just accepting a job. You’re making a career move. Here’s how we’ll support you in doing some of the most impactful work of your career:<ul> <li>Flextime, recognition, and support for autonomous work: Flexible time off with ample learning and development opportunities to continue growing your career. We offer a comprehensive onboarding program, leadership training for Titans at all levels, and other programs and events. Great work is rewarded through Bonusly, peer-nominated awards, and more. </li> <li>Holistic health and wellness benefits: Company-paid medical, dental, and vision (with 100% employer paid options and 90% coverage for dependents), FSA and HSA, 401k match, and telehealth options including memberships to Headspace, Galileo, One Medical, Ginger and more. </li> <li>Support for Titans at all stages of life: Parental leave and support, up to $20k in adoption reimbursement, on demand maternity support through Maven Maternity, free breast milk shipping through Maven Milk, pet insurance, legal advisory services, financial planning tools, and more.</li> </ul>At ServiceTitan, we celebrate individuality and uniqueness. We believe that the convergence of fresh perspectives and experiences from all walks of life is what makes our product and culture so great. We strongly encourage people from underrepresented groups to apply. We do not discriminate against employees based on race, color, religion, sex, national origin, gender identity or expression, age, disability, pregnancy (including childbirth, breastfeeding, or related medical condition), genetic information, protected military or veteran status, sexual orientation, or any other characteristic protected by applicable federal, state or local laws.ServiceTitan is committed to fair and equitable compensation for all of our employees. We thoughtfully consider a wide range of factors when determining individual compensation. The expected salary range for this role for candidates residing in the United States is between $86,000 USD - $124,000 USD. Compensation for candidates residing outside the United States will vary by location and the specific salary range will be discussed during the hiring process. Actual compensation for an individual may vary depending on skills, performance over time, qualifications, experience, and location. In addition to the base salary, the total compensation package also includes an annual bonus, equity and a holistic suite of benefits.

SQL Developer (Accounting)

Ready to be pushed beyond what you think you’re capable of? At Coinbase, our mission is to increase economic freedom in the world. It’s a massive, ambitious opportunity that demands the best of us, every day, as we build the emerging onchain platform — and with it, the future global financial system. To achieve our mission, we’re seeking a very specific candidate. We want someone who is passionate about our mission and who believes in the power of crypto and blockchain technology to update the financial system. We want someone who is eager to leave their mark on the world, who relishes the pressure and privilege of working with high caliber colleagues, and who actively seeks feedback to keep leveling up. We want someone who will run towards, not away from, solving the company’s hardest problems. Our <a href="https://www.coinbase.com/mission" target="_blank">work culture</a> is intense and isn’t for everyone. But if you want to build the future alongside others who excel in their disciplines and expect the same from you, there’s no better place to be. As a Specialist, Prime Client Services you’ll join a high performing team of client servicing professionals whose performance is critical to Coinbase achieving its mission. You will serve as a subject matter specialist for Coinbase’s institutional suite of products (Prime, Custody), providing premier client service and operations to our most valued institutional clients and coverage teams. Diligent, insightful, and have a bias towards action, you will play a crucial role in the success of the Institutional Operations Services organization as we help build the crypto economy. The role goes beyond being the face of Coinbase for our top tier clients as team members are also expected to have a high level of system, product and crypto expertise to ensure client queries are managed autonomously within our exceeds client expectations client model. What You'll Be Doing (i.e., Job Duties) <ul> <li>Act as a product and service expert for Coinbase’s institutional clients, providing end-to-end support across their lifecycle on the platform.</li> <li>Navigate and execute complex workflows, including analytics, account maintenance, client management, incident and escalation management, billing, audit processes, reporting, allocations, cold storage, and wallet management.</li> <li>Deliver direct client service and support to institutional clients through phone, email, and video calls, ensuring queries are resolved with accuracy and professionalism.</li> <li>Facilitate client demo calls, serving as a subject matter expert for the Prime Broker suite of services, and address technical cryptocurrency-related questions.</li> <li>Operationalize new and existing policies, processes, and procedures, ensuring alignment with risk and control requirements.</li> <li>Support product launches by driving operational readiness and ensuring seamless integration for institutional clients.</li> <li>Serve as a key member of the global 24x7 operating model, balancing deep product expertise with high-touch client support.</li> <li>Collaborate with internal teams, including Sales, Account Management, Program Management, Engineering, and Product, to resolve issues, surface client feedback, and drive product enhancements.</li> <li>Lead or contribute to cross-functional projects with alignment to organizational OKRs, leveraging effective project management skills.</li> <li>Identify gaps in processes, policies, or tools, and recommend or implement improvements to enhance client service delivery.</li> </ul> What We Look For In You (i.e. job requirements): <ul> <li>Passionate about Coinbase’s mission, with a focus on delivering exceptional client servicing experiences while maintaining operational risk and control standards.</li> <li>4+ years of experience supporting high-priority institutional clients in compliance, trading, product support, payments, or fraud. </li> <li>Strong knowledge of cryptocurrency, global financial markets, and trading platforms, with the ability to turn technical concepts into actionable solutions.</li> <li>Proven ability to manage high-stakes interactions and resolve complex technical and operational issues under pressure.</li> <li>Excellent communication skills for effective collaboration across teams and with clients.</li> <li>Flexibility to work shifts, including weekends, in a dynamic 24/7 environment.</li> </ul> Nice to Haves: <ul> <li>Work experience in customer support roles focused on Institutional Client Services or High Net Worth Individuals (HNWIs).</li> <li>Industry experience within Traditional Finance, Crypto, or Fintech.</li> <li>Familiarity with financial technologies like digital banking, trading platforms, or payment solutions.</li> <li>Hands-on experience with complex financial products or crypto custody solutions in regulated environments.</li> <li>Bachelor’s degree in Finance, Business, Economics, or a related field preferred.</li> </ul> Job #: P64183 Pay Transparency Notice: Depending on your work location, the target annual salary for this position can range as detailed below. Full time offers from Coinbase also include target bonus + target equity + benefits (including medical, dental, vision and 401(k)). Pay Range: $44.34—$52.16 USD <h3>Commitment to Equal Opportunity</h3> Coinbase is committed to diversity in its workforce and is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, sex, gender expression or identity, sexual orientation or any other basis protected by applicable law. Coinbase will also consider for employment qualified applicants with criminal histories in a manner consistent with applicable federal, state and local law. For US applicants, you may view the Know Your Rights notice <a href="https://www.eeoc.gov/sites/default/files/2022-10/22-088_EEOC_KnowYourRights_10_20.pdf" target="_blank">here</a>. Additionally, Coinbase participates in the <a href="https://static-assets.coinbase.com/e-verify.pdf" target="_blank">E-Verify program</a> in certain locations, as required by law. Coinbase is also committed to providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please contact us at accommodations[at]coinbase.com to let us know the nature of your request and your contact information. For quick access to screen reading technology compatible with this site <a href="https://chrome.google.com/webstore/detail/chromevox/kgejglhpjiefppelpmljglcjbhoiplfn" target="_blank">click here to download</a> a free compatible screen reader <a href="http://www.chromevox.com/tutorial/" target="_blank">(free step by step tutorial can be found here)</a>. <h3>Global Data Privacy Notice for Job Candidates and Applicants</h3> Depending on your location, the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA) may regulate the way we manage the data of job applicants. Our full notice outlining how data will be processed as part of the application procedure for applicable locations is available <a href="https://www.coinbase.com/legal/applicant_privacy_notice" target="_blank">here</a>. By submitting your application, you are agreeing to our use and processing of your data as required. For US applicants only, by submitting your application you are agreeing to arbitration of disputes as outlined <a href="https://www.coinbase.com/legal/application-arbitration-agreement" target="_blank">here.</a>

Coinbase

Specialist, Prime Client Services

<h2>This is Engineering at Lattice</h2> Lattice's Engineering team is continuously working to better both our product and our craft. We use a modern, cutting-edge tech stack aimed at developer productivity and delight. We strive for maintainable, robust, and performant code. We're highly collaborative and continuously iterative and work closely with designers and product managers. We prioritize not only great technical architecture but also an amazing product experience. <h2>What You Will Do</h2> You will join Lattice’s AI Engineering team, where you will lead and shape Lattice's artificial intelligence strategy while building software to help the humans powering organizations thrive, with a particular focus on large language models (LLMs) and emerging machine learning technologies. <ul> <li>You will design and build end-to-end architectures for AI/ML solutions, including data pipelines, model development, and production deployment.</li> <li>You will develop, fine-tune, and optimize LLM-based solutions for Lattice’s talent platform and product suite.</li> <li>You will drive architectural decisions, balancing trade-offs between scalability, latency, accuracy, and cost.</li> <li>You will implement AIOps practices, including CI/CD pipelines, feature flagging, model monitoring, and performance optimization.</li> <li>You will work at a strategic level to influence technical decisions by collaborating cross-functionally with product managers, data scientists, and engineers to deliver AI-driven features aligned with business goals.</li> <li>You will mentor and guide engineers of various experiences in AI engineering, establishing best practices for software and AI development, standardizing and evangelizing AI engineering in our team.</li> <li>You'll lead technical evaluation of AI/ML vendors and platforms, making strategic recommendations on build vs. buy decisions for our AI infrastructure, from LLM providers to security and monitoring solutions.</li> </ul> <h2>What You Will Bring to the Table</h2> <ul> <li>You have 8+ years of professional experience writing and maintaining production-level applications, with at least 4 years in designing and implementing scalable AI/ML systems in production.</li> <li>You have deep expertisein LLM concepts including prompt engineering, AI feature evaluation metrics, model fine-tuning, knowledge of vector DBs, etc. </li> <li>You have experience with advanced LLM techniques, at a minimum with Retrieval-Augmented Generation (RAG), and understanding or exposure to RLHF, or LoRA.</li> <li>You have experience or knowledge of ML traditional techniques (supervised / unsupervised systems or neural networks) and be able to pin point when a solution requires an LLM solution or an ML solution</li> <li>You have strong programming skills in Python, with hands-on experience in frameworks like PyTorch, TensorFlow, Hugging Face Transformers, or LangChain.</li> <li>You have expertise in MLOps: deployment (Docker, Kubernetes, Terraform and/or CDK), model monitoring (MLflow, DataDog, etc), and CI/CD workflows.</li> <li>You are proficient in the AWS ecosystem (Lambdas, SQS, SNS, etc) and data engineering tools for large-scale datasets.</li> <li>You have excellent problem-solving, system design, and technology decision-making skills.</li> <li>You have strong communication and collaboration skills to lead projects and mentor junior team members, and to also collaborate with product and executives.</li> </ul> <h2>Nice to Have</h2> <ul> <li>Familiarity with hybrid solutions combining traditional ML and LLMs. </li> <li>Experience with agentic AI or building multi agent systems</li> <li>Experience with cloud-based ML services (e.g., AWS SageMaker, Google Cloud AI, Azure Machine Learning)</li> <li>Experience with TypeScript / Javascript as it is our current programming language (Our current stack includes NodeJS, GraphQL, and PostgreSQL. We rely on AWS to host our infrastructure)</li> <li>Professional experience with multiple cloud platforms (AWS + others such as Azure or GCP) </li> <li>Track record of publishing or presenting on artificial intelligence and machine learning topics in professional forums</li> </ul> The estimated annual cash salary for this role is $187,500 - $234,500. This position is also eligible for incentive stock options, subject to the terms of Lattice’s applicable plans. Benefits: The Company offers the following benefits for this position, subject to applicable eligibility requirements: Medical insurance; Dental insurance; Vision insurance; Life, AD&amp;D, and Disability Insurance; Emergency Weather Support; Wellness Apps; Paid Parental Leave, Paid Time off inclusive of holidays and sick time; Commuter &amp; Parking Accounts; Lunches in the Office; Workplace Amenities Stipend, Internet and Phone Stipend; One time WFH Office Set-Up Stipend; 401(k) retirement plan; Financial Planning; Learning &amp; Development Budget; Sabbatical Program; and Invest in Your People Fund *Note on Pay Transparency: Lattice provides an estimate of the compensation for roles that may be hired as required by state regulations. Compensation may vary based on (a) location, as Lattice factors in specific location when benchmarking compensation for most roles; (b) individual candidate skills and qualifications; and (c) individual candidate experience. Additionally, Lattice leverages current market data to determine compensation, so posted compensation figures are subject to change as new market data becomes available. The salary, other compensation, and benefits information is accurate as of the date of this posting. Lattice reserves the right to modify this information at any time, subject to applicable law. <h2>About Lattice</h2> Lattice is on a mission to build cultures where employees and their companies thrive. In an age where employees have more choices than ever before, businesses that put employees first are winning 🏅– and Lattice is building the tools to empower those people-centric companies. Lattice is a people success platform that offers performance reviews, employee engagement surveys, real-time feedback, weekly check-ins, goal setting, and career planning in a way that allows companies to focus on employee development, growth, and engagement – yielding stronger employee retention, performance, and impact to the bottom line 📈. Since launching in 2016, we have grown to over 5,000+ customers globally, including brands like Slack, Robinhood, and Gusto. Lattice is committed to equal treatment and opportunity in all aspects of recruitment, selection, and employment without regard to gender, race, religion, national origin, ethnicity, disability, gender identity/expression, sexual orientation, veteran or military status, or any other category protected under the law. Lattice is an equal opportunity employer; committed to a community of inclusion, and an environment free from discrimination, harassment, and retaliation. By clicking the "Submit Application" button below, you consent to Lattice processing your personal information for the purpose of assessing your candidacy for this position in accordance with<a href="https://lattice.com/privacy/job-applicant-privacy-policy" target="_blank">Lattice's Job Applicant Privacy Policy</a>.

Lattice

Staff AI Engineer

Summary: This role is for a Product Manager (PM) for Disability Migrations within the U.S. Group Benefits, Disability Solution Train. The product manager will focus on Client Specific Solutions and be part of the migrations initiative leadership. This role will be responsible for: <ul type="disc"> <li>Planning and managing the delivery of client specific solutions for customers migrating from legacy systems to the Catalyst platform and delivering end-to-end solutions.</li> <li>Planning and delivering customer migrations</li> <li>Defining requirements and prioritizing features that will enable client specific enhancements and customer success.</li> <li>Understanding the marketplace, customers, and users to define scalable solutions.</li> <li>Collaborating with the Migrations leadership team</li> <li>Coordinating support across business, IT, operations, legacy product teams and the Catalyst product teams for the implementation and execution of the ARTs vision and strategy.</li> <li>Managing Product Owners</li> <li>Providing regular status updates</li> </ul> The Product Manager (PM) is responsible for maximizing the value of the product resulting from the work of the Agile Release Train. As the Product Manager, you will work with the business owner to help set vision, drive strategy by understanding the customer needs, the product, and the overall market. Individuals in this role are responsible for defining Capabilities and Features, creating medium and longer-term roadmaps that prioritize achieving customer and business value with technology solutions. You coach the Product Owners to effectively prioritize Team Backlogs to streamline program priorities and execution. You create shared understanding and clarity to reduce operational friction and provide the team with a clear view of their environment. This is a leadership role with accountability to build and manage relationships with the claims organization, sales, service, market leadership, and technology partners to identify areas of opportunity to drive operational efficiencies through client specific capabilities while sustaining continued improvement for customer and claimant experience. PMs work closely with Release Train Engineers (RTE), Customers, Business Owners, team members, and other stakeholders to create viable and sustainable roadmaps and execution plans, based on Minimum Viable Product (MVP) definitions. You are ultimately responsible for the delivery across all teams within the ART, ensuring completeness and timely execution. Additionally, you are responsible for working with the Product Managers across each of the ARTs within the Disability Solution Train to ensure the completeness of the solutions and capabilities delivered. PMs are accountable for delivery outcomes and decisions that solve product-related problems. Gaining direct feedback from Business Owners, you lead the process to identify key pain points in the customer journey, partnering on practical solutions that can demonstrate customer and business value throughout the development and release process. Working with Product Owners, you will decompose epics into features, prioritizing delivery based on set objectives and key results. PMs are effective at holding the ART accountable to deliver outcomes by working with others to actively explore solution options, ensuring decisions are taken by those with accountability for delivering outcomes, and dedicating their effort to delivering value that meets the needs of MetLife’s customers and our business goals. A Product Manager is: <ul type="disc"> <li>The voice of the customer and business needs at the disability product level.</li> <li>A leader that prioritizes, defines, and shapes the roadmap for the agile release train.</li> <li>Assigns business value proposed and achieved during product increments.</li> <li>A person able to understand business needs and identify applicable technology solutions.</li> <li>A person who ensures we are delivering business value through tracking of metrics and outcomes.</li> <li>Accountable for execution and delivery across all teams.</li> </ul> A Product Manager’s focus on value is evident when we see them: <ul type="disc"> <li>Constantly reviewing and understanding the claimant and group customer feedback, turning pain points into opportunities.</li> <li>Working closely with Claims to continue to look for opportunities to simplify the claim experience for our Associates while improving operational efficiencies to reduce manual work that are error-prone.</li> <li>Working closely with customer facing teams on opportunities to meet and exceed customer needs.</li> <li>Ensuring teams are optimizing and prioritizing work to achieve ART and portfolio OKRs.</li> <li>Regularly re-examining our priorities to optimize the ART’s alignment with stakeholder and business demands.</li> <li>Ensuring that features are delivered completely and on-time, according to the plans set forth.</li> </ul> A Product Manager’s fixation on clarity is evident when they: <ul type="disc"> <li>Seek first to understand - our customers, stakeholders, and team members - and then to be understood.</li> <li>Make each team’s work visible through demos, metrics, and transparent processes.</li> <li>Provide clarity on the business objectives and key results the ART and teams will be measured by.</li> </ul> A Product Manager continuously employs agile practices that will sustain flow when they: <ul type="disc"> <li>Maintain a backlog of well-refined epics and features for the team.</li> <li>Continuously identify dependencies across the ART and proactively seek ways to resolve them.</li> <li>Respect the team’s need for focus by leveraging regularly scheduled, time-boxed meetings and minimizing ad-hoc demands.</li> </ul> A Product Manager champions Lean and reduces waste when they: <ul type="disc"> <li>Empower the teams to design and deliver valuable solutions instead of inserting approval states.</li> <li>Educate themselves, the teams, and others on how to recognize waste, streamlining processes and interactions to be as efficient and effective as possible.</li> <li>Make continuous improvement a foundation of all our processes.</li> <li>Recognize that time is our most precious resource, and they protect it vigorously.</li> </ul> A Product Manager leads by example when they: <ul type="disc"> <li>Act as a Mentor and Coach for their teams, building trust and providing guidance.</li> <li>Act as a Negotiator to help analyze the advantages and disadvantages of each possibility and evaluate which trade-offs to make.</li> <li>Identify areas of opportunity for cultural change and lead by example, showcasing respect for others and empathy for our customers.</li> <li>Use real-time feedback to coach Product Owners and team members on key behaviors and ways to display the work done.</li> <li>Celebrate wins across the teams and foster ways to let the team members demo their work proudly to leadership audiences.</li> </ul> Key Responsibilities: The Work: <ol start="1" type="1"> <li>Partner with Business Owners to identify pain points throughout the claim journey for our claim associates, claimant, and group customer journey, creating epics and features as a result.</li> <li>Ensure each Program Increment focuses on features with maximum value, aligned with disability product strategy, roadmap, and key milestones.</li> <li>Help refine, prioritize, and accept the work delivered across the disability solution train to ensure the outcomes meet the defined customer and business needs.</li> <li>Ensure all features are delivered whole and released to customers as a product to be proud of.</li> <li>Develop program-level Objectives and Key Results that align business goals with prioritized epics and features, tracking progress throughout.</li> <li>Make decisions to solve product-related problems, trade-off discussions, to stay on track to committed outcomes (Acceptance, prioritizing, making trade-offs, etc.).</li> </ol> The Interactions: <ol start="1" type="1"> <li>Lead Product Owners and teams to create viable and sustainable plans that align to business expectations.</li> <li>Set and manage stakeholders’ expectations through regular discussions about future needs and iterative demonstrations of completed work.</li> <li>Identify methods for gathering and incorporating feedback from multiple sources to better define solutions.</li> <li>Active interaction with Business Owners and other partners to protect the integrity of the deliverables.</li> <li>Work with Product Owners to ensure alignment of team’s vision.</li> <li>Work with RTE to coordinate and facilitate key meetings. Work with system architect to understand what is possible and maintain the architectural runway.</li> </ol> Key Behaviors: <ul type="disc"> <li>Driven and motivated by our customers and the business to focus on the right outcomes - Deliver Results.</li> <li>Able to identify, access, and connect among key stakeholders and experts - Seek Diverse Perspectives.</li> <li>Able to make decisions on information that is available at that time. Be comfortable with progressive elaboration and discovery (Progress over perfection) - Manages Ambiguity.</li> <li>Take ownership, influence at all levels, access all stakeholders equally (don’t ask for permission) - Seize Opportunity.</li> <li>Able to take all forms of input and synthesize (not influenced by "hierarchy") - Seek Diverse Perspectives.</li> <li>Willing to observe, analyze, and make recommendations - Seek Diverse Perspectives.</li> <li>Communicate factually. Navigate conversations to align on a set of data inputs that drive identification and prioritization of work and provide the clarity needed to accomplish it - Deliver what matters.</li> <li>Maintain stability throughout the iterations and add appropriate feedback as needed - Enable Solutions.</li> </ul> While PMs may have Product Owners as direct reports, Product Managers are leaders, not managers. PMs see themselves as a member of the team and are able to adapt their leadership approach to enable and empower the team to solve problems and deliver outcomes - Empowerment &amp; Collaboration. Required Qualifications: <ul type="disc"> <li>At least 15 years of career experience in technology delivery, insurance claims management, or customer relationship management.</li> <li>At least 10 years’ experience in the financial services industry.</li> <li>At least 10 years’ experience managing projects or products.</li> <li>At least 10 years’ experience as a people manager or leader.</li> <li>At least 2 years’ experience working in an agile delivery method.</li> <li>At least 2 years’ experience using agile and or product management industry standard tools.</li> <li>Excellent communication skills.</li> </ul> Preferred Qualifications: <ul type="disc"> <li>SAFe Product Management certification</li> <li>At least 10 years of experience leading teams for an employee benefits provider</li> <li>At least 10 years of experience managing insurance claims</li> <li>At least 5 years of experience managing customer relationships</li> <li>At least 5 years of experience as a product owner</li> <li>At least 5 years of experience in execute communications.</li> <li>At least 2 years of experience with Target Process and Azdo creating epics, features and capabilities.</li> <li>Previous experience leading testing teams</li> <li>Previous experience leading conversion or migration projects.</li> <li>Excellent verbal and written communication skills.</li> </ul>

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