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<h3>See yourself at Twilio</h3> Join the team as Twilio’s next Recordings Product Manager.. <h3>Who we are &amp; why we’re hiring</h3> Twilio powers real-time business communications and data solutions that help <a href="https://customers.twilio.com/" target="_blank">companies and developers worldwide</a> build better applications and customer experiences. Although we're headquartered in San Francisco, we have presence throughout South America, Europe, Asia and Australia. We're on a journey to becoming a global company that actively opposes racism and all forms of oppression and bias. At Twilio, we support <a href="https://www.twilio.com/company/diversity" target="_blank">diversity, equity &amp; inclusion</a> wherever we do business. <h3>About the job</h3> This position is needed to help grow Twilio's Voice Recordings product. Responsibilities In this role, you’ll: <ul> <li>Own developer interfaces for creation and management of recordings via API and our TwiML markup language.</li> <li>Drive the roadmap for Voice recordings and storage products.</li> <li>Grow and iterate Twilio's recording products to include capabilities like high definition and multichannel recordings and compositions.</li> <li>Develop new pricing and packaging to ensure Twilio's recordings and storage products remain competitive and valuable to customers in a rapidly shifting marketplace.</li> <li>Define new products focused on compliant recording storage for financial services, healthcare, and other highly regulated industries.</li> </ul> Qualifications Not all applicants will have skills that match a job description exactly. Twilio values diverse experiences in other industries, and we encourage everyone who meets the required qualifications to apply. While having “desired” qualifications make for a strong candidate, we encourage applicants with alternative experiences to also apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table! Required: <ul> <li>Education in a technical field such as engineering, computer science, mathematics, data science or similar. </li> <li>Experience writing requirements for a software feature or solution for an internal or external customers. </li> <li>Demonstrated experience working with big data sets and using tools such as writing SQL queries, sheets, or similar.</li> <li>Strong technical, analytical, and UI/UX design understanding and will roll up sleeves to get the job done.</li> <li>Ability to speak and write in English fluently.</li> </ul> Desired: <ul> <li>Experience independently testing hypotheses and quantifying expected impact by querying internal data sets.</li> <li>Experience or Interest in understanding distributed systems (cloud-scale) architectures.</li> <li>Experience working in an Agile/SCRUM development process with globally-distributed teams and customers.</li> <li>Experience working with direct sales, marketing, and defining pricing/packaging.</li> </ul> Location This role will be remote,but is not eligible to be hired in San Francisco, CA, Oakland, CA, San Jose, CA, or the surrounding areas. <h3>Travel</h3> We prioritize connection and opportunities to build relationships with our customers and each other. For this role, approximately 10% travel is anticipated to help you connect in-person in a meaningful way. <h3>What We Offer</h3> There are many benefits to working at Twilio, including, in addition to competitive pay, things like generous time-off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location. <h3>Twilio thinks big. Do you?</h3> We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call <a href="https://www.twilio.com/company/values" target="_blank">Twilio Magic</a>. Additionally, we empower employees to build <a href="https://twilio.org/support-and-resources/impact-fund" target="_blank">positive change in their communities</a> by supporting their volunteering and donation efforts. So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, <a href="https://www.twilio.com/company/jobs#open-positions" target="_blank">please consider other open positions</a>. *Please note this role is open to candidates outside of Colorado, California, New York,Washington and Washington D.C. The information below is provided for candidates hired in those locations only. The estimated pay ranges for this role are as follows: <ul> <li>Based in Colorado or Washington D.C.: $123,520.00 - $154,400.00.</li> <li>Based in New York, Washington State, or California (outside of the San Francisco Bay area): $130,720.00 (Developing Minimum for Tier 2) - $163,400.00.</li> <li>Based in the San Francisco Bay area, California: $145,280.00 - $181,600.00.</li> <li>This role may be eligible to participate in Twilio’s equity plan and corporate bonus plan. All roles are eligible for the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave.</li> </ul> The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location within the state. Applications for this role are intended to be accepted until November 30, 2024 but may change based on business needs. Twilio is proud to be an equal opportunity employer. Twilio is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified Applicants with arrest or conviction records will be considered for Employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law. Twilio is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please contact us at <a href="#">accommodation@twilio.com</a>.

Twilio

Senior Product Manager, Voice Recordings

Green Acorn LLC

Electrical Engineering Coordinator

<h4> <a href="#"></a>Job Summary </h4> The Manager, Total Rewards is responsible for managing and leading the benefits and compensation functions for the organization. Reporting to the Director, HR Shared Services, this role works closely with the broader HR leadership team on developing and implementing innovative ways to build fair and attractive total rewards that help the Company attract, retain, and motivate employees. <h4> <a href="#"></a>Essential Functions </h4> <ul> <li>Actively supports the Company’s commitment to safety and its “Core Values”.</li> <li>Represents the Company at all times with high moral standards while adhering to the Company’s “Code of Business Conduct and Ethics”.</li> <li>Provides direction to managers and subordinate staff on total rewards programs, policies, and initiatives.</li> <li>Monitors and stays current with industry trends, best practices and legislative developments and their impact on total rewards.</li> <li>Participates in, or directs participation in, appropriate total rewards surveys and benchmark studies to analyze the Company’s position relative to market and monitor trends and new/innovative practices to engage and motivate employees.</li> <li>Maintains and expands knowledge and understanding of existing and proposed federal and state laws/regulations affecting benefits and compensation administration. Interprets appropriate laws and policies and advises management accordingly.</li> <li>Develops strategies for the effective communication of total rewards programs to employees.</li> <li>Interviews, hires, trains, evaluates, and terminates subordinate personnel. Establishes department and individual goals/objectives and directs, and actively participates as necessary, subordinate personnel in achievement of responsibilities and objectives.</li> <li>Performs other responsibilities as required or assigned.</li> </ul> <h5>Benefits</h5> <ul> <li>Manages the interpretation, implementation, evaluation, administration, and delivery of comprehensive benefit plans (health &amp; welfare and retirement), LOA administration, and wellness program for the organization. Ensures all programs and procedures comply with legal requirements.</li> <li>Working with recordkeeper and consultants, oversees management of the Company’s 401(k) plan, including ensuring compliance, managing the annual audit, supporting the Retirement Plan Committee, etc.</li> <li>Creates and facilitates employee communication efforts related to the Company’s benefit, retirement, and wellness programs to ensure clear understanding of all. Oversees and drives participation through various internal campaigns.</li> <li>Conducts monthly and quarterly Health &amp; Welfare status meetings with leadership. Prepares accurate representation of YTD costs as compared to budget.</li> <li>Manages vendor relationships to ensure adherence to required service levels.</li> <li>Plans, designs, and evaluates wellness initiatives and activities in support of the Company’s overall health and welfare strategy. Oversees the scheduling and coordination of wellness-related vendors for various onsite and offsite activities (e.g., annual flu shots, biometric screenings).</li> <li>Manages the audit of all benefit and retirement programs. Oversees the coordination with outside agencies, auditors, etc., as required.</li> <li>Researches ad hoc benefit offerings or enhancements to benefits provisions based on the latest market trends, benchmarking information and intelligence gathered from analyzed plan data. Performs research as necessary, engages in cost analysis and makes recommendations.</li> <li>Manages efforts to ensure monthly, quarterly, and annual reports are developed in an accurate, efficient, and timely manner. Oversees the processing of related billings.</li> <li>Oversees the international benefit programs and offerings for employees outside the U.S., including facilitating annual renewals, providing tax information to payroll, and ensuring the Benefits team is providing adequate support as needed.</li> <li>Provides due diligence assistance and benefit integration for acquisitions.</li> </ul> <h5>Compensation</h5> <ul> <li>Through subordinate personnel:</li> <ul> <li>Manages, and actively participates in, the Company’s total compensation programs including base pay administration, short -term incentive plan, and project incentive plans. </li> <li>Provides guidance regarding salary administration and pay equity efforts, including implementing the Company’s salary administration guidelines, advising in hiring/promotion decisions, and analyzing, recommending, and distributing the merit budget.</li> <li>Oversees the creation and updating of standardized job descriptions and job-specific competencies across the organization. </li> <li>Stays abreast of trends and legislation related to pay equity and pay transparency, advising HR leadership and ensuring compliance.</li> </ul> </ul> <h4> <a href="#"></a>Qualifications </h4> <ul> <li>Bachelor of Science degree in Business Administration, Human Resources Management or a related discipline, or equivalent combination of education, training, and experience in lieu of degree.</li> <li>8+ years’ experience in health and welfare and retirement program design and administration required; previous experience administering or overseeing compensation programs preferred. Previous management experience strongly preferred.</li> <li>Corporate benefits experience including responsibility for overall plan financial performance, wellness programs and employee communications; specific experience in a self-funded environment strongly preferred.</li> <li>Strong verbal and written communications skills, including the ability to effectively present to senior leaders and communicate complicated topics in an easily understood format.</li> <li>Strong computer skills including proficiency in Microsoft Word, Excel, and HRIS database applications.</li> <li>Ability to maintain strict confidentiality and discretion with sensitive information.</li> <li>Strong organizational and analytical skills with attention to detail.</li> <li>Strong customer service orientation.</li> <li>PHR, SPHR, SHRM-CP or SHRM-SCP certification preferred; CEBS, CBP or CCP certification considered a plus.</li> <li>Thorough knowledge and practical application of U.S. federal and state employment laws required, specifically as related to health and welfare and retirement programs. Knowledge of Canadian practices related to health and welfare desirable.</li> </ul> Full-time employees are offered a comprehensive benefits package, including medical, dental and vision plans covering eligible employees and dependents, disability benefits, life and AD&amp;D insurance, an employee assistance program (EAP), a 401(k) plan with company match, an employee stock purchase plan (ESPP), a robust wellness program and adoption assistance. Some employees may also be eligible for paid time off, tuition reimbursement and a performance or safety bonus program. At Matrix, we are dedicated to building a diverse, inclusive, and authentic workplace. We encourage all whose experience aligns with the listed qualifications to apply and explore joining our organization. EEO/M/F/Disability/Vets/Affirmative Action Employer We are an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, genetic information, marital status, disability, veteran status, or other legally protected characteristic or category.

Matrix Service Company

Manager, Total Rewards

Work Location: This is a fully virtual remote and does not require candidates to be within a commutable distance to a MetLife office. However, should the candidate reside near a ML Hub, they are welcome to work in a hybrid work arrangement. In addition, there is a strong preference for candidates in the Cary or Charlotte area. The Team You Will Join People Planning &amp; Insights (PP&amp;I) is a strategic Center of Excellence within the Human Resource organization and is responsible for people analytics, employee listening, strategic workforce planning and public-facing workforce reporting for the Enterprise. The PP&amp;I team enables Human Resources and business leaders to make informed, fact-based people decisions by providing real-time access to metrics, delivering in-depth analysis leveraging predictive and descriptive analytics, conducting research and hypothesis testing, and consulting our partners to drive strategic initiatives and improve organizational outcomes. The Opportunity The Workforce Reporting Lead will oversee and manage public-facing reporting of workforce metrics with a focus on Sustainability reporting and other ESG requirements such as Corporate Sustainability Reporting Directive (CSRD). The successful candidate will work closely with cross-functional teams to understand reporting requirements, define metrics, gather and analyze data and manage reporting documentation while ensuring accurate and timely reporting that follows all applicable regulations and policies. This role will lead work related to public-facing workforce reporting and will collaborate with global and local HR, Finance, Sustainability, Audit, and other departments to ensure data accuracy and integrity. How You’ll Help Us Build a Confident Future (Key Responsibilities) <ul> <li>Provide guidance and consultation to cross functional teams ensuring MetLife is providing workforce metrics aligned with reporting requirements.</li> <li>Maintain detailed records of all reporting activities, including methodologies, data sources, and key decisions. Ensuring all documentation is up-to-date and easily accessible for audit purposes.</li> <li>Lead the preparation, documentation and submission of workforce-related reports ensuring accuracy, completeness, and timeliness of all regulatory reports.</li> <li>Monitor changes in requirements related to workforce data and implement necessary adjustments to reporting processes.</li> <li>Develop and maintain reporting tools and templates to streamline the reporting process.</li> <li>Work with internal and external auditors and other relevant parties as needed.</li> <li>Continuously review and improve reporting processes to enhance efficiency and accuracy.</li> <li>Provide training and guidance to team members on regulatory reporting requirements.</li> </ul> What You Need to Succeed (Required Qualifications) <ul> <li>Bachelor’s degree or equivalent experience in Human Resources or related field.</li> <li>10+ years of experience in workforce reporting, data management, or a related role within HR, Finance, ESG or related areas.</li> <li>Experience with CSRD, ESG or 10k reporting or familiarity with other public-facing reporting activity. </li> <li>Sound judgement and solution-minded creativity to address emerging trends and issues quickly and effectively.</li> <li>Proficiency in data analysis tools (e.g., Excel, Power BI, SQL) and HR information systems (HRIS).</li> <li>Be proactive and influential to deal with rapid changes, and capable of handling multiple and competing priorities simultaneously.</li> <li>Excellent communication and collaboration skills, with the ability to work effectively with cross-functional teams.</li> <li>Attention to detail and a high level of accuracy in work.</li> <li>Ability to work independently and take ownership of responsibilities.</li> <li>High ethical standards and commitment to confidentiality and data privacy.</li> </ul>

MetLife

Workforce Reporting Lead

CommunityCare

Customer Service - Customer Service Representative 105-1002

<h2>Overview</h2> Locations: US Remote, United States of America Senior Manager, SaaS Sales Representative - Capital One Software (Remote) Ever since our first credit card customer in 1994, Capital One has recognized that technology and data can enable even large companies to be innovative and personalized. As one of the first large enterprises to go all-in on the public cloud, Capital One needed to build cloud and data management tools that didn’t exist in the marketplace to enable us to operate at scale in the cloud. And in 2022, we publicly announced Capital One Software and brought our first B2B software solution, Slingshot, to market. Building on Capital One’s pioneering adoption of modern cloud and data capabilities, Capital One Software is helping accelerate the data management journey at scale for businesses operating in the cloud. If you think of the kind of challenges that companies face – things like data publishing, data consumption, data governance, and infrastructure management – we’ve built tools to address these various needs along the way. Capital One Software will continue to explore where we can bring our solutions to market to help other businesses address these same needs going forward. We are seeking top tier talent to join our pioneering team and propel us towards our destination. You will be joining a team of innovative product, tech, and design leaders that tirelessly seek to question the status quo. As a Capital One Senior Manager SaaS Sales Representative , you’ll have the opportunity to be on the forefront of building this business and bring these tools to market. Who we are searching for: Capital One Software is looking for a tenacious and talented Software Sales Professional to join our newly established Business Development Team. In this SaaS startup-type (B2B) environment, you will effectively seek and manage new business opportunities. You will also be leaned on to provide consulting and guidance to our collective Capital One Software Teams and participate in important projects that dramatically enhance the customer experience. Due to the entrepreneurial spirit required to thrive in this role, you will be intelligent about market trends and leverage sales techniques that enable us to be a best-in-class business development shop. Roles and Responsibilities <ul> <li>Leverage customer insights, competitor insights, analytics and creative thinking to help your team develop compelling deck materials to support meetings and pitches with prospective partners. </li> <li>Identify any potential impediments to the business development process and autonomously solve or escalate to senior leaders if necessary. </li> <li>Utilize various forms for communication including, but not limited to email, phone, direct mail, and Linkedin channels to prospect/set presentations with potential clients. </li> <li>Create testing, evaluation and performance feedback processes</li> <li>Provide ongoing consumer research expertise and consultation to internal partners and senior leaders in support of marketing strategy decisions. </li> <li>Lead research design, execution and delivery of insights utilizing a variety of brand measurement sources, including brand health and communications trackers, creative pre-testing, in-market advertising and media effectiveness studies, and ad-hoc custom qualitative and quantitative studies. Proactively engaging in outbound activity leveraging best of breed software and tactics to effectively target ideal customers</li> <li>Track and manage sales activities in CRM system</li> <li>Communicating customer needs with software developers, managers and executives</li> <li>Submitting orders for sales processing</li> <li>Negotiating service agreements and product prices with customers</li> <li>Discussing software needs with customers to determine the best-matched products</li> <li>Advising customers on technical matters regarding their software options </li> </ul> Business Growth:Develop thorough understanding of partner’s business dynamics and identify opportunities to strengthen the strategic relationship with customers to mutually grow our respective businesses, deliver improved customer experience, and position Capital One Software as the partner of choice for future opportunities. Influence senior leaders on storytelling approach and value proposition/marketing recommendations. Partnership:Evaluate industry trends, technological shifts and market dynamics to identify and engage the right partners to advance the development of Capital One Software projects, programs and products that positively impact the customer experience. Collaboration: Work closely with colleagues across Capital One Software including: Product, Engineering, Marketing, Operations, Finance, Customer Success and others to identify opportunities to drive improvement in quality, volume, service, and profitability. Strategic leadership: Develop business strategies that will drive growth, profitability, and competitive success for Capital One Software in the face of shifting consumer and regulatory behavior. Basic Qualifications: <ul> <li>At least 6 years of experience in business development using a CRM</li> <li>At least 3 years of experience with Enterprise SaaS Sales</li> </ul> Preferred Qualifications: <ul> <li>1+ year of Salesforce, Databricks, or other cloud-related technology sales platform </li> <li>7+ years of experience in business development using a CRM</li> <li>2+ years of experience in AWS, Azure, GCP, or Snowflake</li> <li>4+ years of experience with Enterprise SaaS Sales</li> <li>Ability to influence, take initiative, and drive results in a fast-paced environment</li> </ul> At this time, Capital One will not sponsor a new applicant for employment authorization for this position. The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. Remote (Regardless of Location): $165,000 - $165,000 for Sr. Manager, SaaS Sales Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the<a href="https://www.capitalonecareers.com/benefits" target="_blank">Capital One Careers website</a>. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days. No agencies please. Capital One is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex (including pregnancy, childbirth or related medical conditions), race, color, age, national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, gender reassignment, citizenship, immigration status, protected veteran status, or any other basis prohibited under applicable federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at <a href="#">RecruitingAccommodation@capitalone.com</a>. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to <a href="#">Careers@capitalone.com</a> Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

Capital One

Senior Manager, SaaS Sales Representative - Capital One Software (Remote)

At Coinbase, our mission is to<a href="https://blog.coinbase.com/our-mission-strategy-and-culture-18a92a3bb0fa" target="_blank"> increase economic freedom around the world</a>, and we couldn’t do this without hiring the best people. We’re a group of hard-working overachievers who are deeply focused on building the future of finance and Web3 for our users across the globe, whether they’re trading, storing, staking or using crypto. Know those people who always lead the group project? That’s us. There are a few things we look for across all hires we make at Coinbase, regardless of role or team. First, we look for candidates who will thrive in a<a href="https://blog.coinbase.com/culture-at-coinbase-f0e1c2a99aff" target="_blank"> culture</a> like ours, where we default to trust, embrace feedback, and disrupt ourselves. Second, we expect all employees to commit to our<a href="https://blog.coinbase.com/coinbase-is-a-mission-focused-company-af882df8804" target="_blank"> mission-focused approach</a> to our work. Finally, we seek people who are excited to learn about and live crypto, because those are the folks who enjoy the intense moments in our sprint and recharge work culture. We’re a remote-first company looking to hire the absolute best talent all over the world. Ready to #LiveCrypto? Who you are: <ul> <li>You’ve got positive energy. You’re optimistic about the future and determined to get there. </li> <li>You’re never tired of learning. You want to be a pro in bleeding edge tech like DeFi, NFTs, DAOs, and Web 3.0. </li> <li>You appreciate direct communication. You’re both an active communicator and an eager listener - because let’s face it, you can’t have one without the other. You’re cool with candid feedback and see every setback as an opportunity to grow.</li> <li>You can pivot on the fly. Crypto is constantly evolving, so our priorities do, too. What you worked on last month may not be what you work on today, and that excites you. You’re not looking for a boring job.</li> <li>You have a “can do” attitude. Our teams create high-quality work on quick timelines. Owning a problem doesn’t scare you, but rather empowers you to take 100% responsibility for achieving our mission.</li> <li>You want to be part of a winning team. We’re stronger together, and you’re a person who embraces being pushed out of your comfort zone. </li> </ul> As a Senior Manager of Compliance Quality Assurance (QA) on our Customer Experience (CX) team, you will serve as the first line of defense within the QA function. Leading a high-performing, global team of dedicated QA professionals, you will enhance processes to provide valuable control insights to the business. Your role will significantly impact our mission by maintaining the integrity of quality data and fostering continuous optimization through robust feedback loops. We are seeking candidates with extensive knowledge of CDD, EDD, BSA/AML, JMLSG risk mitigation principles, and other regulatory requirements, coupled with a willingness and ability to quickly grasp Coinbase business operations, with a positive, can-do attitude. What you’ll be doing (ie. job duties): <ul> <li>Continued evolution and maturation of CX QA programs (EDD, CDD, PEP/Sanctions, and TMS) to align with business strategy, compliance requirements, customer needs, and regulatory expectations.</li> <li>Analyze QA metrics to refine risk-based sampling methodologies and standard operating procedures for both existing and new business lines.</li> <li>Manage and lead QA resources across Coinbase and business partner outsourcing relationships, ensuring optimal performance and collaboration.</li> <li>Partner with Operations to improve output quality metrics and key risk indicators, and perform root cause analysis to identify systemic improvement areas.</li> <li>Maintain expertise in KYC, CDD, EDD, and financial crime compliance risks, and apply best practices to mitigate these risks effectively.</li> <li>Collaborate cross-functionally to ensure QA-identified risks are adequately addressed and mitigated.</li> <li>Develop a deep understanding of metrics and workflows to analyze trends, issues, and quality defects, and report insights.</li> <li>Enhance cross-functional policies and procedures through collaboration with internal stakeholders.</li> <li>Lead a team of QA Managers, providing guidance on best practices and procedures to drive quality in Coinbase CX.</li> <li>Support compliance, internal audit, and regulatory assessments, as well as design and operational effectiveness testing of relevant EDD records.</li> </ul> What we look for in you (ie. job requirements): <ul> <li>Minimum of 10 years of relevant experience in financial services, technology, quality, and/or customer support.</li> <li>Deep understanding of AML and KYC counterparty risk identification and mitigation principles, including BSA/AML, CDD/EDD, JMLSG, Sanctions, Fincen CDD, Travel Rule, and TMS global regulatory requirements.</li> <li>Strong communication skills with the ability to interface effectively with regulators and executive teams.</li> <li>Proven experience in designing and executing QA programs and managing QA teams across various functions.</li> <li>Expertise in project management and process improvements.</li> <li>Strong planning skills with the ability to manage multiple priorities and tasks in a high-growth, fast-paced environment.</li> <li>Flexible and adaptable to meet the evolving needs of the organization.</li> <li>Willingness to travel up to 10% to Coinbase offices and vendor locations.</li> </ul> Nice to haves: <ul> <li>ACAMS or equivalent certificationsAdvanced degree or equivalent in business or financeAdvanced understanding of Google apps, JIRA, Salesforce Service Cloud, MaestroQA, LookerLean Six Sigma certification(s)</li> </ul> ID: P60824 Pay Transparency Notice: Depending on your work location, the target annual salary for this position can range as detailed below. Full time offers from Coinbase also include target bonus + target equity + benefits (including medical, dental, vision and 401(k)). Pay Range: $179,775—$211,500 USD <h3>Commitment to Equal Opportunity</h3> Coinbase is committed to diversity in its workforce and is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, sex, gender expression or identity, sexual orientation or any other basis protected by applicable law. Coinbase will also consider for employment qualified applicants with criminal histories in a manner consistent with applicable federal, state and local law. For US applicants, you may view the Know Your Rights notice <a href="https://www.eeoc.gov/sites/default/files/2022-10/22-088_EEOC_KnowYourRights_10_20.pdf" target="_blank">here</a>. Additionally, Coinbase participates in the <a href="https://static-assets.coinbase.com/e-verify.pdf" target="_blank">E-Verify program</a> in certain locations, as required by law. Coinbase is also committed to providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please contact us at accommodations[at]coinbase.com to let us know the nature of your request and your contact information. For quick access to screen reading technology compatible with this site <a href="https://chrome.google.com/webstore/detail/chromevox/kgejglhpjiefppelpmljglcjbhoiplfn" target="_blank">click here to download</a> a free compatible screen reader <a href="http://www.chromevox.com/tutorial/" target="_blank">(free step by step tutorial can be found here)</a>. <h3>Global Data Privacy Notice for Job Candidates and Applicants</h3> Depending on your location, the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA) may regulate the way we manage the data of job applicants. Our full notice outlining how data will be processed as part of the application procedure for applicable locations is available <a href="https://www.coinbase.com/legal/applicant_privacy_notice" target="_blank">here</a>. By submitting your application, you are agreeing to our use and processing of your data as required. For US applicants only, by submitting your application you are agreeing to arbitration of disputes as outlined <a href="https://www.coinbase.com/legal/application-arbitration-agreement" target="_blank">here.</a>

Coinbase

Senior Manager, CX Compliance QA and Enablement

Financial Planning & Analysis - Financial Analyst 127-2004

At Webflow, our mission is to bring development superpowers to everyone. Webflow is the leading visual development platform for building powerful websites without writing code. By combining modern web development technologies into one platform, Webflow enables people to build websites visually, saving engineering time, while clean code seamlessly generates in the background. From independent designers and creative agencies to Fortune 500 companies, millions worldwide use Webflow to be more nimble, creative, and collaborative. It’s the web, made better. We’re looking for a Senior Frontend Engineer to join our Growth team, responsible for helping more people succeed with Webflow and become customers. You will help us build engineering projects that impact customer acquisition, monetization, and customer retention. Everything you work on will have a direct and measurable impact on Webflow’s business metrics and trajectory. If you have a mix of frontend and backend development, strong systems and product thinking, owned projects end to end in the past, and want to use your technical skills to drive business growth, this role could be a great fit. <h1>About the role:</h1> <ul> <li>Location: Remote-first (United States; BC &amp; ON, Canada)</li> <li>Full-time </li> <li>Permanent </li> <li>Exempt</li> <li>The cash compensation for this role is tailored to align with the cost of labor in different geographic markets. We've structured the base pay ranges for this role into zones for our geographic markets, and the specific base pay within the range will be determined by the candidate’s geographic location, job-related experience, knowledge, qualifications, and skills. <ul> <li>United States (all figures cited below in USD and pertain to workers in the United States) <ul> <li>Zone A: $158,000 - $218,000</li> <li>Zone B: $149,000 - $205,000</li> <li>Zone C: $139,000 - $192,000</li> </ul> </li> <li>Canada (All figures cited below in CAD and pertain to workers in ON &amp; BC, Canada) <ul> <li>CAD 184,600 - CAD 245,500</li> </ul> </li> </ul> </li> </ul> Please visit our <a href="https://webflow.com/careers#pay-zones" target="_blank">Careers page</a> for more information on which locations are included in each of our geographic pay zones. However, please confirm the zone for your specific location with your recruiter. <ul> <li>Reporting to the Senior Manager, Engineering.</li> </ul> As a Senior Frontend Engineer, you’ll … <ul> <li>Build features on a product engineering team, using React.js, Node.js, JavaScript/TypeScript, HTML, and CSS</li> <li>Write a mix of frontend and backend code that powers visual design experiences and websites</li> <li>Produce and elevate the quality of maintainable, tested, performant, and scalable code</li> <li>Develop a deep understanding of our architecture and codebase while also learning about our product and the customers who use it</li> <li>Collaborate with product managers and designers in an autonomous, supportive team environment</li> <li>Set up A/B tests and experiments to learn how we can iteratively improve the user experience over time</li> <li>Author, collaborate on, and evaluate design documents</li> <li>Influence technical designs and team-level prioritization as well as participate in technical solutions</li> <li>Lead projects that directly contribute to the team's and engineering organization's deliverables</li> <li>Mentor junior engineers in technical skills and Webflow culture</li> <li>Participate in engineering citizenship activities such as co-authoring engineering blogs, strengthening and improving our hiring processes, and leading internal hackathon teams</li> </ul> In addition to the responsibilities outlined above, at Webflow we will support you in identifying where your interests and development opportunities lie and we'll help you incorporate them into your role. <h1>About you:</h1> You’ll thrive as a Senior Frontend Engineer if you: <ul> <li>Possess 5+ years of experience with React, TypeScript, and Node.js</li> <li>Demonstrate expertise in building and scaling complex React applications</li> <li>Excel at full-stack problem-solving, from debugging React front-end issues to optimizing MongoDB query performance</li> <li>Value testing and documentation as much as code</li> <li>Have experience developing scalable SaaS products that build customer trust through accessible and reliable user experience</li> <li>Believe the best product is one that helps users accomplish their goals while growing the business</li> </ul> <h3>Our Core Behaviors:</h3> <ul> <li> Obsess over customer experience. We deeply understand what we’re building and who we’re building for and serving. We define the leading edge of what’s possible in our industry and deliver the future for our customers</li> <li> Move with heartfelt urgency. We have a healthy relationship with impatience, channeling it thoughtfully to show up better and faster for our customers and for each other. Time is the most limited thing we have, and we make the most of every moment</li> <li> Say the hard thing with care. Our best work often comes from intelligent debate, critique, and even difficult conversations. We speak our minds and don’t sugarcoat things — and we do so with respect, maturity, and care</li> <li> Make your mark. We seek out new and unique ways to create meaningful impact, and we champion the same from our colleagues. We work as a team to get the job done, and we go out of our way to celebrate and reward those going above and beyond for our customers and our teammates</li> </ul> <h3>Benefits &amp; wellness</h3> <ul> <li>Equity ownership (RSUs) in a growing, privately-owned company.</li> <li>100% employer-paid healthcare, vision, and dental insurance coverage for employees and dependents (full-time employees working 30+ hours per week), as well as Health Savings Account/Health Reimbursement Account, dependent care Flexible Spending Account (US only), dependent on insurance plan selection where applicable in the respective country of employment; Employees may also have voluntary insurance options, such as life, disability, hospital protection, accident, and critical illness where applicable in the respective country of employment</li> <li>12 weeks of paid parental leave for both birthing and non-birthing caregivers, as well as an additional 6-8 weeks of pregnancy disability for birthing parents to be used before child bonding leave (where local requirements are more generous employees receive the greater benefit); Employees also have access to family planning care and reimbursement</li> <li>Flexible PTO with a mandatory annual minimum of 10 days paid time off for all locations (where local requirements are more generous employees receive the greater benefit), and sabbatical program</li> <li>Access to mental wellness and professional coaching, therapy, and Employee Assistance Program</li> <li>Monthly stipends to support health and wellness, smart work, and professional growth</li> <li>Professional career coaching, internal learning &amp; development programs</li> <li>401k plan and pension schemes (in countries where statutorily required) financial wellness benefits, like CPA or financial advisor coverage</li> <li>Discounted Pet Insurance offering (US only)</li> <li>Commuter benefits for in-office employees</li> </ul> Temporary employees are not eligible for paid holiday time off, accrued paid time off, paid leaves of absence, or company-sponsored perks unless otherwise required by law. <h3>Remote, together</h3> At Webflow, equality is a core tenet of our culture. We are an Equal Opportunity (EEO)/Veterans/Disabled Employer and are <a href="https://webflow.com/diversity-equity-inclusion" target="_blank">committed</a> to building an inclusive global team that represents a variety of backgrounds, perspectives, beliefs, and experiences. Employment decisions are made on the basis of job-related criteria without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other classification protected by applicable law. Pursuant to the San Francisco Fair Chance Ordinance, Webflow will consider for employment qualified applicants with arrest and conviction records. <h3>Stay connected</h3> Not ready to apply, but want to be part of the Webflow community? Consider following our story on our <a href="https://webflow.com/blog" target="_blank">Webflow Blog</a>, <a href="https://www.linkedin.com/company/webflow-inc-/" target="_blank">LinkedIn</a>, <a href="https://twitter.com/webflow" target="_blank">X (Twitter)</a>, and/or <a href="https://www.glassdoor.com/Reviews/Webflow-Reviews-E890506.htm" target="_blank">Glassdoor</a>. <h3>Please note:</h3> We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Upon interview scheduling, instructions for confidential accommodation requests will be administered. To join Webflow, you'll need a valid right to work authorization depending on the country of employment. If you are extended an offer, that offer may be contingent upon your successful completion of a background check, which will be conducted in accordance with applicable laws. We may obtain one or more background screening reports about you, solely for employment purposes. For information about how Webflow processes your personal information, please review <a href="https://webflow.com/legal/applicant-privacy-notice" target="_blank">Webflow’s Applicant Privacy Notice</a>.

Webflow

Senior Frontend Engineer, Growth

About the role Talk about a role with upside! The recruiting coordinator is one of those great positions where you get to learn a function that is critical for every company: Recruiting. Yes, we will have the best of times and some tricky times times too, but throughout, the recruiting coordinator keeps talent acquisition moving smoothly with their positive energy and organizational skills. This role is a 1099 contract position. What you’ll do - You’ll embrace and fulfill the primary mission for this role: That no Apollo candidate is ever dropped or left behind. - You'll be a constant companion for each candidate's journey through the hiring process, from start to finish. - You'll coordinate all of our recruiting activities with candidates and correspond with them in a warm, helpful, and friendly tone, whether it be via email, voice, or video. - You love to execute well and will schedule manager screens, technical/assessement screens, and final round interviews, and help schedule the post-interview meetings that follow. - You'll work to ensure our applicant tracking system is the single source of truth and that all the data is correct. - You'll proactively iterate to ensure the candidate experience is high-touch, empathetic, and organized. Who you are Minimum requirements: - You have experience as a Recruiting Coordinator and a passion for Talent Acquisition. - You are exceptionally organized and detail-oriented. - You are customer experience-focused and can work with a strong sense of urgency while balancing priorities. - You have a warm, engaging personality and enjoy connecting with people over video, phone, email and Slack. - You have excellent communication skills, both written and verbal. - You are great at following processes and can help others stick to them as well Nice to have. - You have experience with our tech stack: Lever, ModernLoop, TextExpander, Confluence, Google Suite (including how Google cal works with Lever), etc. - You are curious about technology and business. Doing the coordination job is but the first step. Taking the time to understand Apollo as both a business and a technology will set you apart. About Apollo Whether you binge-watch a series on Netflix, plan faraway vacations from your phone, or read international news online, you’ve likely used Apollo’s technology this week. Apollo supports some of the largest GraphQL platforms in the world. We’re not looking to rest on our laurels though — we’re aiming to change how software is built. Apollo wants to empower every software team to build an amazing user experience across any number of clients, without dealing with a barrage of API endpoints. Equal to all of that, Apollo is intent on becoming the company where you can see your career grow through challenging work, collaborating with incredible teammates, and accomplishing the unattainable.Location: This is a remote position that can be done from anywhere in the US, although being on the East Coast is ideal. Equal Opportunity: Apollo is proud to be an equal opportunity workplace dedicated to pursuing and hiring a talented and diverse workforce. Privacy: California residents applying for positions at Apollo can see our privacy policy <a href="https://www.apollographql.com/CCPA-Privacy-Notice-for-Employees.pdf" target="_blank">here</a>. E-Verify: Apollo is an E-Verify employer and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. For more information please visit<a href="https://www.e-verify.gov/" target="_blank"> E-Verify.</a>

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