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Ready to be a Titan? What you'll do:<ul> <li>Design and develop comprehensive solutions on Salesforce (and integrated applications) to support contact center operations, including agent productivity, customer interactions, and workforce management.</li> <li>Interpret system and business requirements to create detailed technical specifications and design documents, adhering to SDLC, with a focus on integrating with telephony and workforce management platforms.</li> <li>Build and maintain seamless integrations between Salesforce and contact center technologies (e.g., TalkDesk, Genesys, Assembled, Ring Central, etc), ensuring accurate and efficient data flow and real-time operational insights.</li> <li>Develop and implement automated workflows and processes to optimize contact center operations, such as call routing, agent scheduling, performance monitoring, and quality assurance.</li> <li>Utilize AI/ML models to predict customer behavior, optimize resource allocation, and improve performance (e.g., predictive routing, agent skill-based routing, forecasting).</li> <li>Enhance existing processes through innovative technical solutions, driving improved customer experience, increased agent efficiency, and reduced operational costs.</li> <li>Collaborate closely with contact center managers, agents, engineers, and business stakeholders throughout all project phases, from design and development to testing and deployment.</li> <li>Provide ongoing support and maintenance for the Salesforce instance and integrated technologies, ensuring optimal performance and addressing evolving requirements.</li> <li>Ensure data quality and integrity across all systems and the Salesforce platform, providing valuable insights into customer interactions and agent performance.</li> <li>Maintain a flexible and proactive approach to adapt to changing project requirements and effectively contribute to the team's success.</li> <li>Leverage AI technologies like conversational AI, machine learning, and natural language processing to enhance customer interactions and improve agent efficiency (e.g., chatbots, sentiment analysis, AI-powered routing).</li> </ul>What you'll need:<ul> <li>BS/BA degree in Computer Science, Engineering, or a related field, or equivalent experience</li> <li>Deep knowledge of Salesforce Service Cloud and Sales Cloud, with a strong focus on features supporting contact center operations (e.g., Service Console, CTI integration, Omni-Channel).</li> <li>5+ years of hands-on Salesforce development experience using Apex, Lightning UI (Aura/LWC), REST/SOAP APIs, Visualforce, JavaScript, XML, JSON, HTML, CSS, and AJAX</li> <li>Solid software design, coding, testing, maintenance, and debugging skills on the Salesforce CRM platform.</li> <li>Expertise in CI/CD tools like Autorabit, Github, Bitbucket, Jenkins, and ANT</li> <li>Salesforce certifications (Platform Developer I/II - required, Service Cloud Consultant - preferred).</li> <li>Strong understanding of Managed Packages, OAUTH2, Caching, Future calls, outlook integration, open CTI and salesforce features.</li> <li>Experience designing and implementing integrations between Salesforce and contact center technologies (e.g., TalkDesk, Genesys, Assembled, Ring Central, etc) using standard connectors or APIs.</li> <li>Proven ability to independently lead technical projects from conception to delivery, including solution design and implementation.</li> <li>Excellent communication and interpersonal skills to effectively collaborate with cross-functional teams and leadership.</li> <li>Experience with integrating Salesforce and contact center technologies with other applications (e.g., Gong, Calendly, ticketing systems like Zendesk or Freshdesk). Required</li> <li>Demonstrate a strong understanding of key contact center metrics (e.g., handle time, abandonment rate, customer satisfaction, first call resolution) and how to leverage Salesforce and other tools to track and improve these metrics.</li> <li>Experience with integrating AI/ML models into contact center solutions (e.g., routing automation, sentiment analysis, chatbots, speech-to-text, agent assist technologies) preferred</li> </ul>Be Human With Us:Being human isn’t about checking every box on a list. It’s about the experiences we have, people we meet, and the perspectives we share. So, if you have the skills but are hesitant to apply because of your background, apply anyway. We need amazing people like you to help us challenge the conventional and think differently about the problems that we’re solving. We’re in this together. Come be human, with us. What We Offer:When you join our team, you’re not just accepting a job. You’re making a career move. Here’s how we’ll support you in doing some of the most impactful work of your career:<ul> <li>Flextime, recognition, and support for autonomous work: Flexible time off with ample learning and development opportunities to continue growing your career. We offer a comprehensive onboarding program, leadership training for Titans at all levels, and other programs and events. Great work is rewarded through Bonusly, peer-nominated awards, and more. </li> <li>Holistic health and wellness benefits: Company-paid medical, dental, and vision (with 100% employer paid options and 90% coverage for dependents), FSA and HSA, 401k match, and telehealth options including memberships to Headspace, Galileo, One Medical, Ginger and more. </li> <li>Support for Titans at all stages of life: Parental leave and support, up to $20k in adoption reimbursement, on demand maternity support through Maven Maternity, free breast milk shipping through Maven Milk, pet insurance, legal advisory services, financial planning tools, and more.</li> </ul>At ServiceTitan, we celebrate individuality and uniqueness. We believe that the convergence of fresh perspectives and experiences from all walks of life is what makes our product and culture so great. We strongly encourage people from underrepresented groups to apply. We do not discriminate against employees based on race, color, religion, sex, national origin, gender identity or expression, age, disability, pregnancy (including childbirth, breastfeeding, or related medical condition), genetic information, protected military or veteran status, sexual orientation, or any other characteristic protected by applicable federal, state or local laws.ServiceTitan is committed to fair and equitable compensation for all of our employees. We thoughtfully consider a wide range of factors when determining individual compensation. The expected salary range for this role for candidates residing in the United States is between $113,100 USD - $151,300 USD. Compensation for candidates residing outside the United States will vary by location and the specific salary range will be discussed during the hiring process. Actual compensation for an individual may vary depending on skills, performance over time, qualifications, experience, and location. In addition to the base salary, the total compensation package also includes an annual bonus, equity and a holistic suite of benefits.

ServiceTitan

Senior Salesforce Developer, Customer Support Systems

<h2>Job Details</h2> Job Location AAON Tulsa - Tulsa, OK Position Type Full Time Salary Range $89,458.00 - $121,031.00 Salary Job Shift Day Job Category QA - Quality Control <h2>Description</h2> Job Summary: The Quality Manager is responsible for site level Quality Management System compliance and improvement opportunities to ensure our products meet customer and engineering specifications. This role involves leading Quality Assurance initiatives, managing quality teams, and developing strategies to improve overall product quality assurance and manufacturing efficiency. The Quality Manager drives multiple cross functional teams, collaborates across departments, and works with other locations to promote and evolve the AAON quality culture. Essential Job Duties and Responsibilities: <ul> <li>Establish and maintain site level quality standards and records based on Global QMS.</li> <li>Leads and mentors the Tulsa quality assurance team, providing training, guidance, and support to ensure effective performance.</li> <li>Oversees Quality Assurance initiatives, projects, internal and external audits, and corrective actions.</li> <li>Analyzes data from a variety of sources including internal audits and inspections, quality control inspections, unit testing, field and customer feedback, and external supplier audits to identify trends and areas for improvement.</li> <li>Collaborates with production, engineering, and supply chain teams to address quality issues and implement corrective actions.</li> <li>Manages the investigation and resolution of customer complaints related to product quality. Meets with customers, vendors, and suppliers to ensure quality expectations are met.</li> <li>Travels to Suppliers and Job sites as needed. </li> <li>Stays up-to-date with industry trends, and best practices in quality management.</li> <li>Drives continuous improvement initiatives, utilizing tools such as Six Sigma, Lean, and root cause analysis.</li> <li>Participates in yearly department strategic planning sessions, monthly Quality reporting to Senior and Executive Leadership, and customer facing meetings. </li> <li>Collaborate across site locations and travel between location to ensure global implementation and compliance with the QMS.</li> </ul> <h2>Qualifications</h2> Education and Experience Requirements: Bachelor’s degree in Engineering, Quality Assurance or a related field, or equivalent experience required, and 6+ years’ Quality Assurance experience in a manufacturing environment. Knowledge, Skills, and Abilities: <ul> <li>Strong knowledge of quality standards (ISO, AS9100, etc.) and methodologies (Six Sigma, Lean).</li> <li>Excellent leadership and interpersonal skills, with the ability to communicate effectively across all levels of the organization.</li> <li>Proficient in quality management software and statistical analysis tools.</li> <li> Strong problem-solving skills and attention to detail. </li> </ul> Work Environment: <ul> <li>Primarily works in a professional, office environment.</li> <li>Ability to sit/stand for extended periods of time.</li> <li>Ability to ascend/descend stairs unassisted.</li> <li>Work may require periodic visits to a manufacturing facility with exposure to loud noises, seasonal hot and cold temperatures, dust, and chemical fumes.</li> <li> Ability to travel occasionally as needed. </li> </ul> Disclaimer: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at a time with or without notice. This job description is not an exhaustive list of all functions that the employee may be required to perform, and the employee may be required to perform additional functions. The company reserves the right to revise this job description at any time. The employee must be able to perform the essential functions of the position satisfactorily. If requested, reasonable accommodations may be made to enable employees with disabilities to perform the essential functions of the job, absent undue hardship.

Aaon

Manager, Quality Assurance

Our engineering team is embracing a transformative journey, shifting from Data at Rest to Data in Motion through event-driven architecture (EDA) and NoSQL storage technologies. Do you believe that testing should be at the core of every engineering initiative? Do you see ruthless simplification and continuous refactoring as the essence of great engineering? If you are passionate about fostering an engineering culture built on these principles, this is your chance. As technology evolves at an ever-increasing pace, we are expanding our teams to harness these advancements and modernize our entire Data Management Platform. Join us to explore, innovate, and shape the future of data-driven solutions. The impact you'll make: <ul> <li>Be a key contributor in the implementation of solutions</li> <li>Create cloud-native data analytics frameworks using technologies like Python, Kafka, Flink and Kubernetes to process large datasets, enhancing the speed and accuracy of our production data analytics platform.</li> <li>Able to operate within a lean agile team of cloud software engineers to partner with business and technology teams to design and develop scalable and highly available cloud-native solution</li> <li>Contribute to the development of cutting-edge enterprise data solutions in a fast-paced environment using modern solutions to solve complex data challenges leveraging the cloud</li> <li>Provide world-class support across cloud engineering, operations and applications</li> <li>Contribute improvements to our development processes and GitHub Actions based CI/CD pipelines.</li> <li>Willing to learn new technologies, capable of self-directed learning</li> <li>Author and maintain technical design documents.</li> <li>Refactor design and implementation for stories owned, based on requirement changes.</li> <li>Define and maintain coding standards and guide team members to comply with these standards.</li> <li>Collaborate with quality assurance engineers to fix defects.</li> <li>Ability to handle multiple assignments concurrently and independently manage time</li> </ul> What you'll bring to us: <ul> <li>Minimum Bachelor’s degree in Computer Science or related major from top institutions, Master’s degree is a plus.</li> <li>Open-source frameworks and developing native Cloud solutions.</li> <li>Experience with service-based architectures, such as microservices.</li> <li>Experience with data practices and technologies including data lake, data warehousing, analytics and business intelligence.</li> <li>Experience working with Agile methodologies (Scrum, Lean Startup, XP) and multi-functional teams (Product Owners, Scrum Masters, Developers, Designers, Data Analysts)</li> <li>Excellent communication skills, the ability to translate technical concepts to business concepts and vice versa</li> <li>Client focused, proactive, and results oriented</li> <li>Quickly learns new technologies; proactively seeks to improve</li> </ul> Preferred Skills: <ul> <li>Strong experience with programming languages: Java, C#, R, Python</li> <li>Competent in Development tools: Visual Studio, IntelliJ, GIT</li> <li>Competent in Development Platforms: Microsoft Windows, Linux.</li> <li>Familiarity with Databricks</li> <li>Familiarity with databases: MongoDB, SQL, MySql, etc.</li> <li>Familiarity with Apache Kafka and Flink is a plus</li> </ul> Some of the benefits you’ll enjoy working with us: <ul> <li>The chance to work in innovative projects with leading brands, that use the latest technologies that fuel transformation.</li> <li>The opportunity to be part of an amazing, multicultural community of tech experts.</li> <li>A competitive compensation package and medical insurance.</li> <li>A flexible and remote working environment.</li> </ul> Come and join our #ParserCommunity. Follow us on <a href="https://www.linkedin.com/company/parser/" target="_blank">Linkedin</a>

Parser

Senior Backend Engineer (Data oriented)

As a Developer Advocate at Apollo, you will lead our efforts in scaling developers’ success getting to production with GraphOS. This role is focused on helping developers get to production with GraphOS using Apollo's tools such asApollo Studio and CLI commands and creating opportunities for growth in feature adoption. As a key member of our team, you’ll collaborate cross-functionally to create technical content, engage with the developer community, and influence the product roadmap to better serve users. Your goal will be to establish an effective strategy to drive adoption, expand our user base, and support developers in their journey to production. At Apollo GraphQL, we’re revolutionizing API management, empowering businesses to build, ship, and scale their APIs easily. Our mission is to make application development easier, better, and accessible to more people. We build open-source tools and commercial services used by thousands of developers in production.<h3>What you'll do</h3> <ul> <li>Work with developers using Apollo GraphOS to help them successfully scale their usage and drive growth in feature adoption.</li> <li>Develop and deliver engaging technical content, such as blog posts, tutorials, and webinars, to educate users on Apollo Studio, CLI commands, and best practices for scaling.</li> <li>Develop demand-generation strategies to create and qualify leads.</li> <li>Work closely with Sales to identify high-potential users and manage smooth handoffs for enterprise deals.</li> <li>Promote user success stories through initiatives like LinkedIn Live sessions and blog features.</li> <li>Identify and amplify community contributions, celebrating achievements and inspiring others.</li> <li>Partner with the Product team to shape onboarding workflows and features that address developer needs.</li> <li>Align with Marketing to amplify developer-focused campaigns and events.</li> <li>Track key performance indicators such as adoption rates, lead generation metrics, and user engagement to assess the success of initiatives.</li> </ul><h3>Who you are</h3> <ul> <li>3-5+ years of experience in Developer Relations (DevRel) and community engagement with additional relevant experience.</li> <li>Background in SaaS or DevOps with strong technical expertise in command-line interfaces (CLI) and scripting.</li> <li>Proven ability to create and grow engaged backend developer communities through compelling technical content.</li> <li>Familiarity with demand-generation strategies and experience driving growth and adoption.</li> <li>Strong cross-functional collaboration skills and ability to work closely with Product, Sales, and Marketing teams.</li> <li>Exceptional written and verbal communication skills.</li> </ul><h3>Nice to have</h3> <ul> <li>Experience working with GraphQL and Apollo’s ecosystem.</li> <li>Familiarity with onboarding workflows and strategies for user success.</li> <li>Experience with LinkedIn Live or similar platforms for community engagement.</li> <li>Background in working with startups or high-growth environments.</li> <li>Experience in supporting AI builders.</li> </ul>At Apollo, we strive to provide competitive, market-informed compensation whilst ensuring consistency within the team in each country. We make hiring decisions based on your skills, experience, and our overall assessment of what we learned during the hiring process. In addition to the U.S. base salary range, we also provide equity and benefits. Apollo offers all U.S. employees a choice of 3 Anthem Blue Cross medical plans and California residents can also choose from an additional 2 Kaiser medical plans. Dental and Vision benefits are provided by Sun Life Financial. Location: This is a remote position that can be done from anywhere in the US. Equal Opportunity: Apollo is proud to be an equal-opportunity workplace dedicated to pursuing and hiring a talented and diverse workforce. Privacy: California residents applying for positions at Apollo can see our privacy policy <a href="https://www.apollographql.com/CCPA-Privacy-Notice-for-Employees.pdf" target="_blank">here</a>. E-Verify: Apollo is an E-Verify employer and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. For more information please visit<a href="https://www.e-verify.gov/" target="_blank"> E-Verify.</a>

Apollo GraphQL

Developer Advocate, Growth

Ready to be pushed beyond what you think you’re capable of? At Coinbase, our mission is to increase economic freedom in the world. It’s a massive, ambitious opportunity that demands the best of us, every day, as we build the emerging onchain platform — and with it, the future global financial system. To achieve our mission, we’re seeking a very specific candidate. We want someone who is passionate about our mission and who believes in the power of crypto and blockchain technology to update the financial system. We want someone who is eager to leave their mark on the world, who relishes the pressure and privilege of working with high caliber colleagues, and who actively seeks feedback to keep leveling up. We want someone who will run towards, not away from, solving the company’s hardest problems. Our <a href="https://www.coinbase.com/mission" target="_blank">work culture</a> is intense and isn’t for everyone. But if you want to build the future alongside others who excel in their disciplines and expect the same from you, there’s no better place to be. We are looking for an experienced engineering manager to lead the Payments team within the Consumer Product Group. This is an exciting opportunity to develop and enhance the user experience for cryptocurrency payments, including send and receive. The engineers within the Consumer Product Group strive to make the Coinbase retail app the easiest-to-use and fastest experience for accessing the crypto. In 2023, our goal is to be the #1 self custody wallet measured by MTU’s and download share given that wallet is the future of web3 and of Coinbase. Suite of products include: Coinbase app, advance trade, dapps, and staking. What you’ll be doing (ie. job duties): <ul> <li>Build and manage full-stack engineering teams, to guide the development of features, services, and infrastructure across both web and mobile.</li> <li>Coach your direct reports to have a positive impact on the organization and support their career growth.</li> <li>Collaborate with engineers, designers, product managers, and senior leadership to translate our vision into a tangible roadmap on a quarterly basis. Break down complex projects into smaller pieces and lead the iterative design and implementation process.</li> <li>Be a thoughtful technical voice within the team, aiding in diligent architectural decisions and fostering a culture of high-quality code and engineering processes. Collaborate with Product and Engineering teams to ensure successful delivery and operation of multi-tenanted, distributed systems at scale.</li> <li>Work closely with our talent organization to identify and recruit exceptional engineers who align with Coinbase's culture and contribute to our products.</li> <li>Contribute to and take ownership of processes that drive engineering quality and meet our engineering SLAs.</li> </ul> What we look for in you (ie. job requirements): <ul> <li>Experience in peer to peer payments. </li> <li>Experience in crypto, particularly blockchain networks. </li> <li>At least 7 years of experience in software engineering.</li> <li>At least 2 years of engineering management experience leading consumer products.</li> <li>You possess a strong understanding of what constitutes high-quality code and effective software engineering processes, creating an environment that fosters these principles.</li> <li>An execution-focused mindset, capable of navigating through ambiguity and delivering results.</li> <li>An ability to balance long-term strategic thinking with short-term planning.</li> <li>Experience in creating, delivering, and operating multi-tenanted, distributed systems at scale.</li> <li>You can be hands-on when needed – whether that’s writing/reviewing code or technical documents, participating in on-call rotations and leading incidents, or triaging/troubleshooting bugs.</li> <li>Your passion for building an open financial system that brings the world together drives you to excel in this role.</li> </ul> Nice to haves: <ul> <li>Crypto-forward experience, including familiarity with onchain activity such as interacting with Ethereum addresses, using ENS, and engaging with dApps or blockchain-based services.</li> </ul> Job #: GCEM06US *Answers to crypto-related questions may be used to evaluate your onchain experience. #LI-Remote Pay Transparency Notice: Depending on your work location, the target annual salary for this position can range as detailed below. Full time offers from Coinbase also include target bonus + target equity + benefits (including medical, dental, vision and 401(k)). Pay Range: $218,025—$256,500 USD <h3>Commitment to Equal Opportunity</h3> Coinbase is committed to diversity in its workforce and is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, sex, gender expression or identity, sexual orientation or any other basis protected by applicable law. Coinbase will also consider for employment qualified applicants with criminal histories in a manner consistent with applicable federal, state and local law. For US applicants, you may view the Know Your Rights notice <a href="https://www.eeoc.gov/sites/default/files/2022-10/22-088_EEOC_KnowYourRights_10_20.pdf" target="_blank">here</a>. Additionally, Coinbase participates in the <a href="https://static-assets.coinbase.com/e-verify.pdf" target="_blank">E-Verify program</a> in certain locations, as required by law. Coinbase is also committed to providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please contact us at accommodations[at]coinbase.com to let us know the nature of your request and your contact information. For quick access to screen reading technology compatible with this site <a href="https://chrome.google.com/webstore/detail/chromevox/kgejglhpjiefppelpmljglcjbhoiplfn" target="_blank">click here to download</a> a free compatible screen reader <a href="http://www.chromevox.com/tutorial/" target="_blank">(free step by step tutorial can be found here)</a>. <h3>Global Data Privacy Notice for Job Candidates and Applicants</h3> Depending on your location, the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA) may regulate the way we manage the data of job applicants. Our full notice outlining how data will be processed as part of the application procedure for applicable locations is available <a href="https://www.coinbase.com/legal/applicant_privacy_notice" target="_blank">here</a>. By submitting your application, you are agreeing to our use and processing of your data as required. For US applicants only, by submitting your application you are agreeing to arbitration of disputes as outlined <a href="https://www.coinbase.com/legal/application-arbitration-agreement" target="_blank">here.</a>

Coinbase

Engineering Manager (Consumer - Payments)

<h2>Job Details</h2> Job Location AAON Tulsa - Tulsa, OK Position Type Full Time Salary Range $62,280.00 - $76,120.00 Salary Job Shift Day Job Category QA - Quality Control <h2>Description</h2> Job Summary: Lead projects to enhance AAON's quality standards through process development, training, and problem-solving. Maintain product quality through audits, identify issues, and contribute to continuous improvement efforts. Essential Job Duties and Responsibilities: <ul> <li>Collaborates with production, engineering, and quality teams to collect data, troubleshoots issues, and streamlines processes.</li> <li>Develops manufacturing support documentation such as work instructions, procedures, and training materials.</li> <li>Assists in product inspections and audits to ensure process compliance.</li> <li>Investigates quality failures, conducts trend and root cause analysis, and supports process improvement projects.</li> <li>Educates employees on standards and documentation and fosters skill development across teams.</li> <li>Gains insights from Production to develop solutions and document best practices.</li> <li>Tailors programs and documentation to diverse learning styles for optimal employee success.</li> <li>Travels to other locations and job sites as required.</li> </ul> <h2>Qualifications</h2> Education and Experience Requirements: An associated degree, preferably in mechanical, electrical, computer, industrial, or a related STEM/engineering field. However, candidates with experience in Quality, manufacturing, or data analysis will also be considered. Prior experience or understanding of large-scale manufacturing is highly desired. Preferred certification as a Lean Six Sigma Green Belt or higher, or willingness to pursue certification. Knowledge, Skills, and Abilities: <ul> <li>Excellent communication skills.</li> <li>Proficiency in Word and Excel required; experience with Publisher, Visio, and PowerBi preferred.</li> <li>Familiarity with basic quality inspection, Continuous Improvement, Lean manufacturing, and process flow preferred.</li> <li>Experience in Quality, ASQ Certification, ISO, Lean, Statistical Process Control, and Continuous Improvement methodologies preferred.</li> </ul> Essential Physical Functions: <ul> <li>Must be able to stand and sit for extended periods.</li> <li>Walk up and down stairs.</li> <li>Must be able to lift up to 50lbs.</li> </ul> Work Environment: <ul> <li>Requires periodic visits to manufacturing facility with seasonal hot and cold temperatures, dust, and some chemical fume exposure.</li> <li>Required to wear proper personal protective equipment.</li> </ul> Disclaimer: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at a time with or without notice. This job description is not an exhaustive list of all functions that the employee may be required to perform, and the employee may be required to perform additional functions. The company reserves the right to revise this job description at any time. The employee must be able to perform the essential functions of the position satisfactorily. If requested, reasonable accommodations may be made to enable employees with disabilities to perform the essential functions of the job, absent undue hardship.

Quality Analyst

What you'll do: <ul> <li>Own: Own from end to end the short and long term technical vision of your team</li> <li>Design &amp; Revamp: Design, implement and improve critical systems and components powering ServiceTitan stack; improve the security, availability, reliability, and performance of our products; drive/participate in all major architectural and strategic decisions especially those relating to scale</li> <li>Improve Efficiency: Build tools to increase efficiency of all our engineers; improve performance, processes, and quality across the whole engineering team</li> <li>Discover: Identify opportunities to extract or develop systems beneficial for multiple teams</li> <li>Empower: Mentor and guide Engineers across engineering as a whole</li> <li>60% development / 40% working on everything else</li> <li>Teambuilding: Work closely with Recruiting — in particular, interview candidates and co-own activities related to lead generation (e.g. tech talks) and screening (HackerRank tests)</li> <li>Strategy: Contribute to the roadmap and resource planning</li> <li>Measure Success: Determine metrics for success and constantly measure them</li> <li>Collaborate: Communicate effectively with cross-functional teams, engineers, Product Managers, customers, and partners</li> </ul>What you'll need: <ul> <li>15-20+ years of industry experience, including with large scale enterprise web/saas applications</li> <li>10+ years of experience on senior engineering roles (designing APIs, abstractions, and tools used by other engineers)</li> <li> Expert-level knowledge of: <ul> <li>Microsoft .NET technology stack (C# / .NET,<a href="http://asp.net/" target="_blank"> ASP.NET</a> MVC, Web APIs) and SQL databases (Microsoft SQL Server or any other)</li> <li>HTML5 and JavaScript; experience such front-end frameworks as React and Knockout.js is a plus</li> <li>Taking existing monolithic applications to a domain based, service-driven paradigm</li> <li>Experience with large scale 3rd party integrations</li> <li>Basic Microsoft Windows administration skills including IIS administration</li> <li>Performance / reliability monitoring tools (e.g. New Relic, DataDog, Application Insights)</li> <li>Log / Metric collection and analysis tools (e.g. Elasticsearch-Logstash-Kibana, DataDog, Interana)</li> <li>Git, unit testing, debugging, profiling, Visual Studio, JIRA and other tools that are typically used by developers on Microsoft technology stack</li> <li>Continuous integration and continuous delivery methodologies and tools (TeamCity or similar)</li> <li>Administration and building automation for Azure, AWS or other public cloud technology</li> </ul> </li> <li>Ability to empathize with our users and champion for their experience.</li> <li>Strong communication and technical writing skills</li> <li>B.S., M.S. or PhD in Computer Science, Physics, Engineering or a related technical field.</li> </ul>Be Human With Us:Being human isn’t about checking every box on a list. It’s about the experiences we have, people we meet, and the perspectives we share. So, if you have the skills but are hesitant to apply because of your background, apply anyway. We need amazing people like you to help us challenge the conventional and think differently about the problems that we’re solving. We’re in this together. Come be human, with us. What We Offer:When you join our team, you’re not just accepting a job. You’re making a career move. Here’s how we’ll support you in doing some of the most impactful work of your career:<ul> <li>Flextime, recognition, and support for autonomous work: Flexible time off with ample learning and development opportunities to continue growing your career. We offer a comprehensive onboarding program, leadership training for Titans at all levels, and other programs and events. Great work is rewarded through Bonusly, peer-nominated awards, and more. </li> <li>Holistic health and wellness benefits: Company-paid medical, dental, and vision (with 100% employer paid options and 90% coverage for dependents), FSA and HSA, 401k match, and telehealth options including memberships to Headspace, Galileo, One Medical, Ginger and more. </li> <li>Support for Titans at all stages of life: Parental leave and support, up to $20k in adoption reimbursement, on demand maternity support through Maven Maternity, free breast milk shipping through Maven Milk, pet insurance, legal advisory services, financial planning tools, and more.</li> </ul>At ServiceTitan, we celebrate individuality and uniqueness. We believe that the convergence of fresh perspectives and experiences from all walks of life is what makes our product and culture so great. We strongly encourage people from underrepresented groups to apply. We do not discriminate against employees based on race, color, religion, sex, national origin, gender identity or expression, age, disability, pregnancy (including childbirth, breastfeeding, or related medical condition), genetic information, protected military or veteran status, sexual orientation, or any other characteristic protected by applicable federal, state or local laws.ServiceTitan is committed to fair and equitable compensation for all of our employees. We thoughtfully consider a wide range of factors when determining individual compensation. The expected salary range for this role for candidates residing in the United States is between $182,000 USD - $262,000 USD. Compensation for candidates residing outside the United States will vary by location and the specific salary range will be discussed during the hiring process. Actual compensation for an individual may vary depending on skills, performance over time, qualifications, experience, and location. In addition to the base salary, the total compensation package also includes an annual bonus, equity and a holistic suite of benefits.

Principal Software Engineer

Ready to be a Titan? Reporting to the VP of Platform, this role is crucial for ServiceTitan’s next phase of growth and scale. We are sitting on a vibrant set of functionality and customer use cases that ServiceTitan will need to construct, enhance, and scale 10X. For this upcoming phase of our continued growth, our software platform requires a transformation to a fully distributed set of service domains (powered by Micro/Macro-services) with clean, well-defined interfaces and independent operational and scale characteristics. This role is chartered to lead this transformation by defining the shape of our North Star distributed systems architecture, including technology choices, scaffolding services, monitoring tools, logging and tracing systems, API gateways, keys and certificate management paradigms, definition of bounded contexts and inter-service call patterns. This leadership role will be on point for technical leadership across our Infrastructure Platform, SRE, Operations Center, and Tools teams to deliver a multi-region, high availability, disaster-recoverable infrastructure platform and product foundation atop Azure, our underlying cloud substrate. What you'll do:<ul> <li>Technical ownership of system architecture target state, roadmap, execution, and evolution as we move to a distributed system with bounded Contexts and Microservices across our infrastructure and platform layers to build out our cloud-based stack for scale, performance, and security.</li> <li>Key leader of the “Technical Architecture Group” for the company, including advising, aligning, and streamlining key decisions for shared technology in partnership with Engineering management and other Principal Architects.</li> <li>Unifying our vision and aligning all engineers around a focused set of architectural principles.</li> <li>Essential hands-on code ownership of a few crucial components of our technical stack.</li> <li>Work closely with Recruiting — in particular, interview candidates and co-own activities related to lead generation (e.g. tech talks) and screening (HackerRank tests)</li> <li>Frequently present at public venues, including internal technology sessions, conferences, executive meetings, and customer briefings explaining our technology, product, and stack.</li> <li>Communicate effectively with cross-functional teams, engineers, Product Managers, customers, and partners</li> <li>A key mentor and guide for engineers across engineering as a whole.</li> <li>Participate in technical calibration sessions.</li> <li>Contribute to the roadmap and resource planning</li> <li>Review, advise, and coach teams in Platform and Infrastructure on architecture and design to ensure the engineering teams are building correctly for scale, performance, and cost.</li> </ul>What you'll bring:<ul> <li>10+ years of industry experience, including with large-scale enterprise web/saas applications</li> <li>First-hand experience with a cloud transformation as well as unraveling a monolithic codebase to a system of highly available microservices with exceptional performance and load resiliency.</li> <li> Strong technical knowledge in the areas of: <ul> <li>Microsoft .NET technology stack (C# / .NET,<a href="http://asp.net/" target="_blank"> ASP.NET</a> MVC, Web APIs) and SQL databases (Microsoft SQL Server or any other) preferred. (Java based stack experience acceptable with a keen adaptability for new technologies.)</li> <li>Git, unit testing, debugging, profiling, IDEs, JIRA and other tools that are typically used by developers on Microsoft technology stack.</li> <li>Continuous integration and continuous delivery methodologies and tools (TeamCity or similar).</li> <li>Performance / reliability monitoring tools (e.g. New Relic, DataDog, Application Insights)</li> <li>Log / Metric collection and analysis tools (e.g. Elasticsearch-Logstash-Kibana, DataDog, Interana).</li> <li>Strong expertise &amp; experience with the majority of Kubernetes, Functions/Serverless computing, Distributed messaging systems (Kafka, Event Hubs, SQS etc), Data Lakehouse architectures (e.g. Snowflake, Databricks Delta) and API gateways will be crucial to the success of this role.</li> <li>Administration and building automation for Azure, AWS or other public cloud technology</li> <li>Experience with large scale 3rd party integrations including Accounting, ERP, HRIS systems and Ad exchanges.</li> <li>Experience with API surfaces for Developer ecosystems.</li> </ul> </li> <li>Ability to empathize with our users and champion their experience.</li> <li>Ability to roll up sleeves and develop blueprint codebases for cornerstone technical systems.</li> <li>Exceptional communication skills including interpersonal as well as public speaking. Ability to present and communicate vision is paramount for the success of this role.</li> <li>A talent magnet, this leader will bring the best and the brightest to the best vertical SaaS product company for the trades industry.</li> <li>A non-negotiable need for this role will be a high EQ and a strong inclination to build a highly effective, diverse team where all members feel respected and included and can bring their whole selves to the job. </li> <li>BA/BS Computer Science or a related discipline. MS/PhD highly desirable from a top-tier university.</li> </ul>Be Human With Us:Being human isn’t about checking every box on a list. It’s about the experiences we have, people we meet, and the perspectives we share. So, if you have the skills but are hesitant to apply because of your background, apply anyway. We need amazing people like you to help us challenge the conventional and think differently about the problems that we’re solving. We’re in this together. Come be human, with us. What We Offer:When you join our team, you’re not just accepting a job. You’re making a career move. Here’s how we’ll support you in doing some of the most impactful work of your career:<ul> <li>Flextime, recognition, and support for autonomous work: Flexible time off with ample learning and development opportunities to continue growing your career. We offer a comprehensive onboarding program, leadership training for Titans at all levels, and other programs and events. Great work is rewarded through Bonusly, peer-nominated awards, and more. </li> <li>Holistic health and wellness benefits: Company-paid medical, dental, and vision (with 100% employer paid options and 90% coverage for dependents), FSA and HSA, 401k match, and telehealth options including memberships to Headspace, Galileo, One Medical, Ginger and more. </li> <li>Support for Titans at all stages of life: Parental leave and support, up to $20k in adoption reimbursement, on demand maternity support through Maven Maternity, free breast milk shipping through Maven Milk, pet insurance, legal advisory services, financial planning tools, and more.</li> </ul>At ServiceTitan, we celebrate individuality and uniqueness. We believe that the convergence of fresh perspectives and experiences from all walks of life is what makes our product and culture so great. We strongly encourage people from underrepresented groups to apply. We do not discriminate against employees based on race, color, religion, sex, national origin, gender identity or expression, age, disability, pregnancy (including childbirth, breastfeeding, or related medical condition), genetic information, protected military or veteran status, sexual orientation, or any other characteristic protected by applicable federal, state or local laws.ServiceTitan is committed to fair and equitable compensation for all of our employees. We thoughtfully consider a wide range of factors when determining individual compensation. The expected salary range for this role for candidates residing in the United States is between $242,000 USD - $302,000 USD. Compensation for candidates residing outside the United States will vary by location and the specific salary range will be discussed during the hiring process. Actual compensation for an individual may vary depending on skills, performance over time, qualifications, experience, and location. In addition to the base salary, the total compensation package also includes an annual bonus, equity and a holistic suite of benefits.

Principal Software Architect, ServiceTitan Infrastructure Platform

Ready to be pushed beyond what you think you’re capable of? At Coinbase, our mission is to increase economic freedom in the world. It’s a massive, ambitious opportunity that demands the best of us, every day, as we build the emerging onchain platform — and with it, the future global financial system. To achieve our mission, we’re seeking a very specific candidate. We want someone who is passionate about our mission and who believes in the power of crypto and blockchain technology to update the financial system. We want someone who is eager to leave their mark on the world, who relishes the pressure and privilege of working with high caliber colleagues, and who actively seeks feedback to keep leveling up. We want someone who will run towards, not away from, solving the company’s hardest problems. Our <a href="https://www.coinbase.com/mission" target="_blank">work culture</a> is intense and isn’t for everyone. But if you want to build the future alongside others who excel in their disciplines and expect the same from you, there’s no better place to be. The Consumer, Financial Services team is seeking a Senior Engineering Manager to lead a talented and growing engineering team at the forefront of solving industry-leading challenges. This is an exciting opportunity to work on products that are transforming the utilization of crypto enabled financial services, such as peer to peer payments, and using card products for daily needs. What you’ll be doing (ie. job duties): <ul> <li>Build and manage engineering teams responsible for providing trade-fi utility using the advantages of blockchain. </li> <li>Coach your direct reports to have a positive impact on the organization and support their career growth.</li> <li>Collaborate with engineers, designers, product managers, and senior leadership to translate our vision into a tangible roadmap on a quarterly basis. Break down complex projects into smaller pieces and lead the iterative design and implementation process.</li> <li>Be a thoughtful technical voice within the team, aiding in diligent architectural decisions and fostering a culture of high-quality code and engineering processes. Collaborate with Product and Engineering teams to ensure successful delivery and operation of multi-tenanted, distributed systems at scale.</li> <li>Work closely with our talent organization to identify and recruit exceptional engineers who align with Coinbase's culture and contribute to our products.</li> <li>Contribute to and take ownership of processes that drive engineering quality and meet our engineering SLAs.</li> </ul> What we look for in you (ie. job requirements): <ul> <li>Experience in peer to peer payments, remittances and financial products, such as credit cards, debit cards, bill pay, and direct deposit. </li> <li>Experience in crypto, particularly blockchain networks.</li> <li>At least 10 years of experience in software engineering.</li> <li>At least 5 years of engineering management experience, and 2 years of experience managing Managers.</li> <li>You know what high quality code — and software engineering processes — look like and know how to foster an environment that creates them.</li> <li>Execution focused with an ability to navigate ambiguity.</li> <li>Ability to do both long term thinking and short term planning.</li> <li>Experience creating, delivering, and operating multi-tenanted, distributed systems at scale.</li> <li>You can be hands-on when needed – whether that’s writing/reviewing code or technical documents, participating in on-call rotations and leading incidents, or triaging/troubleshooting bugs.</li> <li>You're passionate about building an open financial system that brings the world together.</li> </ul> Job #: GPEM07US *Answers to crypto-related questions may be used to evaluate your onchain experience Pay Transparency Notice: Depending on your work location, the target annual salary for this position can range as detailed below. Full time offers from Coinbase also include target bonus + target equity + benefits (including medical, dental, vision and 401(k)). Pay Range: $236,725—$278,500 USD <h3>Commitment to Equal Opportunity</h3> Coinbase is committed to diversity in its workforce and is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, sex, gender expression or identity, sexual orientation or any other basis protected by applicable law. Coinbase will also consider for employment qualified applicants with criminal histories in a manner consistent with applicable federal, state and local law. For US applicants, you may view the Know Your Rights notice <a href="https://www.eeoc.gov/sites/default/files/2022-10/22-088_EEOC_KnowYourRights_10_20.pdf" target="_blank">here</a>. Additionally, Coinbase participates in the <a href="https://static-assets.coinbase.com/e-verify.pdf" target="_blank">E-Verify program</a> in certain locations, as required by law. Coinbase is also committed to providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please contact us at accommodations[at]coinbase.com to let us know the nature of your request and your contact information. For quick access to screen reading technology compatible with this site <a href="https://chrome.google.com/webstore/detail/chromevox/kgejglhpjiefppelpmljglcjbhoiplfn" target="_blank">click here to download</a> a free compatible screen reader <a href="http://www.chromevox.com/tutorial/" target="_blank">(free step by step tutorial can be found here)</a>. <h3>Global Data Privacy Notice for Job Candidates and Applicants</h3> Depending on your location, the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA) may regulate the way we manage the data of job applicants. Our full notice outlining how data will be processed as part of the application procedure for applicable locations is available <a href="https://www.coinbase.com/legal/applicant_privacy_notice" target="_blank">here</a>. By submitting your application, you are agreeing to our use and processing of your data as required. For US applicants only, by submitting your application you are agreeing to arbitration of disputes as outlined <a href="https://www.coinbase.com/legal/application-arbitration-agreement" target="_blank">here.</a>

Senior Engineering Manager (Consumer - Financial Services)

At Webflow, our mission is to bring development superpowers to everyone. Webflow is a Website Experience Platform (WXP) that empowers modern marketing teams to visually build, manage, and optimize stunning websites. With AI-driven personalization baked in, Webflow enables teams to significantly boost conversion rates, translating directly into measurable business growth. From independent designers and creative agencies to Fortune 500 companies, millions worldwide use Webflow to be more nimble, creative, and collaborative. At Webflow Labs, we're redefining what it means to build for the web, again. We’re building a team of experienced full stack engineers that are now AI-obsessed to bring audacious innovations to life. <h1>About the role:</h1> <ul> <li>Location: Remote-first (United States; BC &amp; ON, Canada)</li> <li>Full-time </li> <li>Permanent</li> <li>Exempt </li> <li>The cash compensation for this role is tailored to align with the cost of labor in different geographic markets. We've structured the base pay ranges for this role into zones for our geographic markets, and the specific base pay within the range will be determined by the candidate’s geographic location, job-related experience, knowledge, qualifications, and skills. <ul> <li>United States (all figures cited below in USD and pertain to workers in the United States) <ul> <li>Zone A: $158,000 - $218,000</li> <li>Zone B: $149,000 - $205,000</li> <li>Zone C: $139,000 - $192,000</li> </ul> </li> <li>Canada (All figures cited below in CAD and pertain to workers in ON &amp; BC, Canada) <ul> <li>$180,000 - $248,000</li> </ul> </li> </ul> </li> <li>Please visit our <a href="https://webflow.com/careers#pay-zones" target="_blank">Careers page</a> for more information on which locations are included in each of our geographic pay zones. However, please confirm the zone for your specific location with your recruiter.</li> </ul> <ul> <li>Reporting to the Co-founder/Chief Architect </li> </ul> As a Senior Software Engineer, you’ll … <ul> <li>create new prototypes and explore the boundaries of Designer, Developer workflows.</li> <li>extend new capabilities and extensions on top of the core Webflow product.</li> <li>bring products to market in a nimble and fast moving team</li> <li>work closely with your team to identify high-impact opportunities.</li> <li>drive technical initiatives from execution toward delivery.</li> <li>engage in rapid feedback cycles from customers.</li> </ul> In addition to the responsibilities outlined above, at Webflow we will support you in identifying where your interests and development opportunities lie and we'll help you incorporate them into your role. <h1>About you:</h1> You’ll thrive as a Senior Software Engineer if you: <ul> <li>Have deep expertise in web development technologies, such as React, Astro, etc.</li> <li>Have deep expertise in web servers and cloud infrastructure.</li> <li>Have 5+ years of experience in scalable, multi-tenant environments.</li> <li>Have 2+ years of experience tech leading teams, including helping scope and breakdown work .</li> <li>Are comfortable playing a product manager who can steer the strategic direction of a product</li> <li>Have experience working across the full software engineering stack - Frontend, Backend &amp; Infra</li> <li>Have experience with cloud services: edge compute, CDNs, distributed data stores</li> <li>Have experience working with internet scale architectures and workloads</li> </ul> <h3>Our Core Behaviors:</h3> <ul> <li> Obsess over customer experience. We deeply understand what we’re building and who we’re building for and serving. We define the leading edge of what’s possible in our industry and deliver the future for our customers</li> <li> Move with heartfelt urgency. We have a healthy relationship with impatience, channeling it thoughtfully to show up better and faster for our customers and for each other. Time is the most limited thing we have, and we make the most of every moment</li> <li> Say the hard thing with care. Our best work often comes from intelligent debate, critique, and even difficult conversations. We speak our minds and don’t sugarcoat things — and we do so with respect, maturity, and care</li> <li> Make your mark. We seek out new and unique ways to create meaningful impact, and we champion the same from our colleagues. We work as a team to get the job done, and we go out of our way to celebrate and reward those going above and beyond for our customers and our teammates</li> </ul> <h3>Benefits &amp; wellness</h3> <ul> <li>Equity ownership (RSUs) in a growing, privately-owned company</li> <li>100% employer-paid healthcare, vision, and dental insurance coverage for full-time employees (working 30+ hours per week) and their dependents. Full-time employees may also be eligible for voluntary insurance options where applicable in the respective country of employment</li> <li>12 weeks of paid parental leave for both birthing and non-birthing caregivers, as well as an additional 6-8 weeks of pregnancy disability leave for birthing parents to be used before child bonding leave (note: where local requirements are more generous, employees receive the greater benefit); full-time employees also have access to family planning care and reimbursement</li> <li>Flexible PTO for all locations and sabbatical program</li> <li>Access to mental wellness and professional coaching, therapy, and Employee Assistance Program</li> <li>Monthly stipends to support work and wellness</li> <li>401k plan or pension schemes (in countries where statutorily required), and other financial wellness benefits, like CPA and financial advisor coverage</li> </ul> <h3>Remote, together</h3> At Webflow, equality is a core tenet of our culture. We are an Equal Opportunity (EEO)/Veterans/Disabled Employer and are <a href="https://webflow.com/diversity-equity-inclusion" target="_blank">committed</a> to building an inclusive global team that represents a variety of backgrounds, perspectives, beliefs, and experiences. Employment decisions are made on the basis of job-related criteria without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other classification protected by applicable law. Pursuant to the San Francisco Fair Chance Ordinance, Webflow will consider for employment qualified applicants with arrest and conviction records. <h3>Stay connected</h3> Not ready to apply, but want to be part of the Webflow community? Consider following our story on our <a href="https://webflow.com/blog" target="_blank">Webflow Blog</a>, <a href="https://www.linkedin.com/company/webflow-inc-/" target="_blank">LinkedIn</a>, <a href="https://twitter.com/webflow" target="_blank">X (Twitter)</a>, and/or <a href="https://www.glassdoor.com/Reviews/Webflow-Reviews-E890506.htm" target="_blank">Glassdoor</a>. <h3>Please note:</h3> We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Upon interview scheduling, instructions for confidential accommodation requests will be administered. To join Webflow, you'll need a valid right to work authorization depending on the country of employment. If you are extended an offer, that offer may be contingent upon your successful completion of a background check, which will be conducted in accordance with applicable laws. We may obtain one or more background screening reports about you, solely for employment purposes. For information about how Webflow processes your personal information, please review <a href="https://webflow.com/legal/applicant-privacy-notice" target="_blank">Webflow’s Applicant Privacy Notice</a>.

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