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Under direction from the Senior Sales Manager, the Sales Development Representative supports B2B sales efforts at top-of-funnel. The Sales Development Representative serves as a critical first point-of-contact outbound sales prospects for mid to large brands. The Sales Development Representative must efficiently engage a high volume of contacts, have meaningful exploratory conversations, and create viable sales opportunities for Account Executives. The Sales Development Representative must thrive in a fast-paced environment, while demonstrating great judgment, and the ability to connect with people. This is an in office position, requiring candidates to work from our Tulsa location. Responsibilities:<ul> <li>Proactively research outbound sales prospects, and initiate first touch sequences using industry standard sales outreach technologies.</li> <li>Conduct introductory calls with brands to identify mutual partnership fit.</li> <li>Maintain a consistent system of follow-up using industry standard technologies.</li> <li>Maintain an updated CRM pipeline and produce reports based on disposition data.</li> <li>Act as client support specialist for free user accounts.</li> <li>Execute multi-touch nurture campaigns designed to transition free user accounts into paid partnerships.</li> </ul>

ConsumerAffairs

Sales Development Representative

Join the dynamic team at AMETEK Aerospace &amp; Defense as we seek a driven and experienced Northwest Regional Sales Manager (RSM) to spearhead OEM Sales. Covering a strategic sales territory encompassing Washington, Oregon, Utah, Arizona, New Mexico and Colorado, the ideal candidate would reside within the sales territory in a home office. This role offers a pivotal opportunity to lead both strategically and tactically in cultivating new business within the A&amp;D sectors. Reporting directly at the division level, you’ll take charge of sales initiatives targeting key Tier 1 and sub-tier clients across six business units, playing a central role in driving growth and market penetration. This position reports to the Aerospace &amp; Defense Director of North American Sales. KEY REPONSIBILITIES <ul> <li> Accelerate Growth: As the cornerstone of this role, you will strategize and execute plans to meet and surpass the company’s growth targets: <ul> <li>Your foremost duty will be to proactively seek out and cultivate new business opportunities. This involves leveraging existing accounts for incremental growth while actively hunting for and nurturing relationships with new customers.</li> <li>A critical aspect of driving growth will involve capitalizing on the second-source opportunities to displace incumbent competitors, thereby expanding our market presence and market share.</li> </ul> </li> </ul> <ul> <li> Maximize Sales Impact: You’ll be tasked with achieving territory orders and life-of-program win objectives, executing with precision and ambition: <ul> <li>Operating within the established aerospace and defense market including sectors like commercial aviation, you’ll navigate diverse landscapes to capitalize on every sales opportunity.</li> <li>With a keen eye for detail and a focus on efficiency, you’ll employ a process-oriented approach to manage intricate and substantial sales pipelines. </li> <li>Cultivating profound connections with key strategic customers will be a priority, fostering enduring partnerships that drive sustained sales.</li> </ul> </li> </ul> <ul> <li>Product Development Collaboration Work collaboratively with external customers, internal departments such as engineering and senior management to shape a product development roadmap that is highly attuned to customer needs, ensuring a competitive edge and bolstering market share. </li> </ul> REQUIREMENTS FOR CONSIDERATION <ul> <li>BA/BS required, Engineering or Technical Degree preferred.</li> <li>Minimum of 5 years’ experience in a sales and/or marketing role in an Aerospace and/or Defense sectors.</li> <li>Demonstrated track record of sales success, with the ability to influence, cultivate, and secure new business with customers.</li> <li>Proficiency in computer applications including Salesforce, Microsoft Office skills for comprehensive business unit sales forecasting and analysis.</li> <li>Flexibility to travel up to 50% of the time.</li> <li>Strong ability to thrive under pressure, manage multiple tasks, and meet deadlines.</li> </ul> AMETEK AEROSPACE AND DEFENSE AMETEK Aerospace &amp; Defense is comprised of six businesses, each contributing to our diverse portfolio: <ul> <li>AMETEK Rotron – Fans and Blowers (Woodstock, NY)</li> <li>AMETEK Hughes-Treitler – Heat Exchangers (Garden City, NY)</li> <li>AMETEK FMH – Flexible Metal Hoses and Ducts (Irvine, CA)</li> <li>AMETEK PDT – Liquid Cooling Systems &amp; Pumps (Goleta, CA)</li> <li>AMETEK Air Technologies – Thermal Management (Sudbury, UK)</li> <li>AMETEK SFMS - Sensors (Wilmington, MA)</li> </ul> Together, these entities form the backbone of our A&amp;D division, driving innovation and excellence across the aerospace and defense industries.

AMETEK

Northwest Regional Sales Manager

<h1>Program Manager, Scaled Customer Success Strategy</h1> <a href="https://careers-americas.icims.com/jobs/17386/program-manager%2c-scaled-customer-success-strategy/job?mode=apply" target="_blank">Apply for this job</a> Working at Atlassian Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company. Position Overview: We are seeking a highly motivated Senior Program Manager for Customer Programs to join our CX Strategy team. This role will support Global Customer Success, Advisory Services, and Renewals by building innovative programs and scalable solutions to enhance CX effectiveness, increase product adoption, and ensure customer success. You will orchestrate and develop Customer Success programs in collaboration with Rev Ops, Enablement, CS, Product, and other teams, leading strategic and high-functioning work streams to deliver programmatic customer engagement activities. Your efforts will drive deep customer value realization, a highly renewable customer base, and strong customer advocacy. Key Responsibilities: <ul> <li>Strategic Program Leadership: Define, lead, and track the execution of strategic and operational programs, ensuring timely and successful outcomes.</li> <li>Mid-Market Customer Journey Enhancement: Develop and optimize the mid-market customer journey with a focus on digital-first strategies, leveraging scalable technology and tools.</li> <li>Digital Journey Development: Create and manage digital customer journeys, including content creation, curation, and measurement of success through robust metrics.</li> <li>Lifecycle Management: Design and implement lifecycle management processes and playbooks to drive customer success and retention.</li> <li>Specialist Program Support: Lead and support the development of specialist programs, ensuring their successful implementation and alignment with organizational goals.</li> <li>Playbooks for Success: Develop and maintain playbooks for key roles, including Advisory, Customer Success Managers, and Renewal Managers, ensuring consistency and effectiveness.</li> <li>GTM Strategy Execution: Drive the successful execution of the Global Customer Success GTM strategy, with a focus on enabling digital and mid-market motions.</li> <li>Change Management: Lead change management initiatives to facilitate the adoption of new processes, features, tools, and technology that enhance customer engagement and outcomes.</li> <li>Stakeholder Collaboration: Build strong relationships with internal and external stakeholders to align on objectives, foster collaboration, and achieve adoption goals.</li> </ul> Qualifications: <ul> <li>Experience: 3+ years in program management, preferably in SaaS or software industries, with a proven track record of driving adoption and engagement initiatives.</li> <li>Strategic Thinker: Strong strategic thinking and problem-solving skills, with the ability to develop and execute complex adoption programs.</li> <li>Analytical Skills: Proficiency in data analysis and interpretation to drive insights and decision-making.</li> <li>Communication Skills: Excellent communication and presentation skills, with the ability to influence and collaborate effectively across all levels of the organization.</li> <li>Project Management: Demonstrated experience in managing cross-functional projects with tight deadlines and competing priorities.</li> <li>Customer Focus: Passion for understanding customer needs and delivering exceptional customer experiences.</li> </ul> Preferred Skills: <ul> <li>Experience with Atlassian products or similar collaboration tools.</li> <li>Knowledge of agile methodologies and practices.</li> </ul> Compensation At Atlassian, we strive to design equitable, explainable, and competitive compensation programs. To support this goal, the baseline of our range is higher than that of the typical market range, but in turn we expect to hire most candidates near this baseline. Base pay within the range is ultimately determined by a candidate's skills, expertise, or experience. In the United States, we have three geographic pay zones. For this role, our current base pay ranges for new hires in each zone are: Zone A: $145,600 - $194,100 Zone B: $131,000 - $174,700 Zone C: $120,800 - $161,100 This role may also be eligible for benefits, bonuses, commissions, and equity. Please visit <a href="http://go.atlassian.com/payzones" target="_blank">go.atlassian.com/payzones</a> for more information on which locations are included in each of our geographic pay zones. However, please confirm the zone for your specific location with your recruiter. Our perks &amp; benefits Atlassian offers a variety of perks and benefits to support you, your family and to help you engage with your local community. Our offerings include health coverage, paid volunteer days, wellness resources, and so much more. Visit <a href="http://go.atlassian.com/perksandbenefits" target="_blank">go.atlassian.com/perksandbenefits</a>to learn more. About Atlassian At Atlassian, we're motivated by a common goal: to unleash the potential of every team. Our software products help teams all over the planet and our solutions are designed for all types of work. Team collaboration through our tools makes what may be impossible alone, possible together. We believe that the unique contributions of all Atlassians create our success. To ensure that our products and culture continue to incorporate everyone's perspectives and experience, we never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. All your information will be kept confidential according to EEO guidelines. To provide you the best experience, we can support with accommodations or adjustments at any stage of the recruitment process. Simply inform our Recruitment team during your conversation with them. To learn more about our culture and hiring process, visit <a href="http://go.atlassian.com/crh" target="_blank">go.atlassian.com/crh</a>. <a href="https://careers-americas.icims.com/jobs/17386/program-manager%2c-scaled-customer-success-strategy/job?mode=apply" target="_blank">Apply for this job</a>

Atlassian

Senior Strategist, Scaled Customer Success

Job Description:A Senior Customer Success Manager (CSM) works to engage, retain, and enable our customers to fully apply our platform to achieve their desired business outcomes. A successful CSM builds memorable client relationships and shows ability to achieve trusted adviser status in the customers’ minds. They work closely with account executives to drive renewals and expansion opportunities to achieve outstanding gross and net retention targets. Who you’re committed to being: <ul> <li>You are dedicated to deeply engaging with our customers, ensuring they derive maximum value from our platform to meet their business objectives.</li> <li>You build and champion long-lasting relationships, establishing yourself as a trusted adviser who understands and anticipates customer needs.</li> <li>Your are committed to delivering an outstanding customer experience and achieving business outcomes, which drives your success!</li> </ul> What you’ll do: <ul> <li>Drive forward Pluralsight’s Client Engagement Model to ensure customer and Pluralsight’s mutual success.</li> <li>Take full accountability for your accounts in all aspects from onboarding to renewal.</li> <li>Anticipate customer needs and proactively mitigate risk throughout the customer life cycle, ensuring a streamlined renewal and negotiation process, and ultimately positioning your accounts for growth.</li> <li>Navigate, interpret, and use provided tools and systems to measure and report on customer experience, customer health, product utilization, and consumed content, and realization of value drivers.</li> <li>Take corrective actions in a timely manner based on these insights to make strategic recommendations helping customers be more successful.</li> <li>Inspire change within customers to drive adoption of standard methodologies and successful implementations.</li> <li>Predict and forecast risk, renewal and expansion within customer portfolio.</li> </ul> Experience you’ll bring: <ul> <li>Experience in progressive customer success or similar field (sales, pro services, consulting, technical enablement)</li> <li>Experience supporting global enterprise customers on both SaaS and OnPremises solutions</li> <li>Experience building relationships with CTO, CIO, VP of Engineering and other senior technology leaders internally and customer facing, and the ability to network across internal pillars/departments</li> <li>An understanding of the software engineering development life cycle and workflows</li> <li>Technical knowledge on development and IT solutions. Ability to understand and articulate technical concepts and derive solutions</li> </ul> Requirements: <ul> <li>Ability to travel 25-50%</li> <li>Experience with Gainsight and Salesforce.com preferred</li> <li>Requires a minimum of 8 years of related or equivalent experience; or 6+ years with an advanced degree.</li> </ul> Why you’ll love working here: <ul> <li>We’re remote- and hybrid-friendly</li> <li>We’re mission driven and guided by our culture pillars</li> <li>We have a strong commitment to diversity and belonging</li> <li>We cultivate a culture of trust, autonomy, and collaboration</li> <li>We’re lifelong learners and champion team member growth and advancement</li> <li>We’ve got you covered - team member benefits include competitive compensation packages, medical coverage, unlimited PTO and Summer Fridays, wellness reimbursements, Pluralsight subscription, professional development funds and more.</li> </ul> About us: We’re Pluralsight, the technology workforce development company that helps teams build better by knowing more and working better together. Using our Skills, Flow, and Cloud products, teams can develop critical skills, improve processes and gain data-driven insights. Learning and development are at the core of who we are. We’re out to help every technologist build better, and we’re looking for curious, talented people to help us inspire and empower the tech workforce to achieve their goals. Our culture of autonomy, continuous learning, and collaboration creates an environment for growth and empowers us to drive impact through innovation. Physical and Mental Requirements Work is performed in an office (or home office) environment and requires the ability to operate office equipment and keyboards. Sedentary work. Repetitive work. Ability to perform tasks related to documentation, data analysis, transcription and extensive content analysis. Learn new tasks, remember processes, complete tasks independently, and make timely decisions in the context of a workflow. EEOC Statement Bring yourself. Pluralsight is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, age or protected veteran status. Pluralsight will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please visit the <a href="https://www.pluralsight.com/careers" target="_blank">bottom of our website</a> to learn how to request an accommodation. For more information on Pluralsight’s commitment to building a more diverse and inclusive workforce, please review our most recent Diversity, Equity, Inclusion and Belonging report <a href="https://www.pluralsight.com/about/diversity-and-belonging" target="_blank">here</a>. The annual base salary + variable for this role is $144,000 - $160,000 USD. Pluralsight's pay ranges vary based on work location. Talent Acquisition can share more detail during the hiring process when applicable. Each candidate’s compensation offer will be based on multiple factors including, but not limited to, geography, experience, skills, job duties, and business need, among other things. In addition to the base salary and variable, this role may also be eligible for benefits and bonuses. Applications will be accepted on an ongoing basis. #LI-LDB

Pluralsight

Sr. Customer Success Manager

Affirm

Senior Sales Engineer

Job location: Virtual within commutable distance to Tampa FL, Aurora IL, Cary NC, or Charlotte NC offices Role Value Proposition: Responsible for bill entry, payment application and refund check processing in support of National Accounts group customers. Key Responsibilities: <ul> <li>Receives and processes moderate to complex bills and payments</li> <li>Inputs various forms of payments into the billing systems and ensures accurate application of premium in a timely manner.</li> <li>Reviews billing history and makes determination, within authorized limits and procedures, to credit, apply, suspend or refund premium. Contacts service partners or customer to clarify issues on complex or referred cases and takes appropriate action based on research.</li> <li>Reconciles daily transactions and report discrepancies. </li> <li>Proactively monitors billing transmission and payment processes for assigned block in order to prevent billing issues and avoid escalations</li> </ul> Essential Business Experience and Technical Skills: • Working knowledge of remittance processing and billing or related experience • High School Diploma • 2-4 years business experience. • Detail oriented with basic math skills. • Strong time management and organizational skills. • Ability to communicate effectively and work in team environment.

MetLife

Billing Account Representative

Our Company Changing the world through digital experiences is what Adobe’s all about. We give everyone—from emerging artists to global brands—everything they need to design and deliver exceptional digital experiences! We’re passionate about empowering people to create beautiful and powerful images, videos, and apps, and transform how companies interact with customers across every screen. We’re on a mission to hire the very best and are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity. We realize that new ideas can come from everywhere in the organization, and we know the next big idea could be yours! <ul> <li>The challenge</li> <li> Adobe’s Digital Media Enterprise team is looking for a hardworking, proactive Account Manager to ensure that the needs of our Enterprise clients are being supported. The Account Manager is responsible for the sourcing and closing of new customers, and for the end-to-end management of Adobe's existing client relationships. Measures of success include revenue delivered vs. targets, up-sell and optimization effectiveness, client satisfaction and retention levels, and contribution to overall sales team and business unit. We are looking for a hunter in the East region who can demonstrate a history of quota over-achievement and deep customer relationships. This role is to ideally be staffed in the East Region. There will be a defined set of enterprise accounts with greater than $1B in annual revenue. What you’ll do <ul> <li>Maintain and grow existing client base including expansion of new offerings.</li> <li>Drive specific product revenue in the territory.</li> <li>Build strong, lasting relationships with customers by understanding their needs and business objectives. </li> <li>Perform outbound contact to existing customers to sell additional solutions.</li> <li>Acquire and maintain a working knowledge of the complete capabilities of our solution offerings.</li> <li>Convert customer challenges into new opportunities</li> <li>Maintain an active pipeline of forecasted opportunities to meet monthly, quarterly and annual quota objectives.</li> <li>Improve overall customer satisfaction in assigned customer accounts.</li> <li>Work with various groups within Adobe (Product, Marketing, Finance and Engineering) to provide customer feedback and drive revenue opportunities in the region. </li> </ul> What you need to succeed <ul> <li>Minimum 10+ years proven track record of field account management/account executive experience.</li> <li>Proven Track record selling Complex Enterprise Solutions.</li> <li>Ability to forge and maintain good business relationships.</li> <li>Demonstrated analytical and computer skills.</li> <li>Excellent communication and presentations skills with top-notch customer service approach.</li> <li>Proven experience in using quantitative and qualitative analysis to assess customer relationships and make recommendations for each account.</li> <li>Ability to remain calm in a fast-paced work environment and to demonstrate thoughtful leadership in assessing problems/ opportunities and recommending an approach to solving problems and pursuing opportunities</li> <li>Ability to work successfully in a team environment with your Adobe ecosystem including Renewals Specialists, Product Specialists, CSM’s, Solution Consultants and Field Marketing.</li> <li>Creative problem-solving approach.</li> <li>Experience in selling technology </li> </ul> </li> <li>Textio ScoreTextio Score </li> </ul> Our compensation reflects the cost of labor across several U.S. geographic markets, and we pay differently based on those defined markets. The U.S. pay range for this position is $227,500 -- $357,800 annually. Pay within this range varies by work location and may also depend on job-related knowledge, skills, and experience. Your recruiter can share more about the specific salary range for the job location during the hiring process.At Adobe, for sales roles starting salaries are expressed as total target compensation (TTC = base + commission), and short-term incentives are in the form of sales commission plans. Non-sales roles starting salaries are expressed as base salary and short-term incentives are in the form of the Annual Incentive Plan (AIP).In addition, certain roles may be eligible for long-term incentives in the form of a new hire equity award.Adobe is proud to be an <a href="https://www.adobe.com/content/dam/cc/en/careers/pdfs/eeo-law-2020.pdf" target="_blank">Equal Employment Opportunity</a> and affirmative action employer. We do not discriminate based on gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, or any other applicable characteristics protected by law. <a href="https://www.adobe.com/content/dam/cc/en/careers/pdfs/executed-eeo.pdf" target="_blank">Learn more.</a> Adobe aims to make Adobe.com accessible to any and all users. If you have a disability or special need that requires accommodation to navigate our website or complete the application process, email <a href="#">accommodations@adobe.com</a> or call (408) 536-3015.Adobe values a free and open marketplace for all employees and has policies in place to ensure that we do not enter into illegal agreements with other companies to not recruit or hire each other’s employees.

Adobe

Enterprise Sales Account Manager

See yourself at Twilio Join the team as our next Mid-Market Account Executive, on Twilio’s Segment Sales Team. Who we are &amp; why we’re hiring Twilio powers real-time business communications and data solutions that help <a href="https://customers.twilio.com/" target="_blank">companies and developers worldwide</a> build better applications and customer experiences. Although we're headquartered in San Francisco, we have presence throughout South America, Europe, Asia and Australia. We're on a journey to becoming a global company that actively opposes racism and all forms of oppression and bias. At Twilio, we support <a href="https://www.twilio.com/company/diversity" target="_blank">diversity, equity &amp; inclusion</a> wherever we do business. About the job This position is needed to support our Segment Sales organization. Segment standardizes and streamlines data infrastructure with a single platform that collects, unifies, and sends data to hundreds of business tools with the flip of a switch. That way, our customers can focus on building amazing products and personalized messages for their customers, letting us take care of the complexities of processing their customer data reliably at scale. Continuing to build out and grow our Mid-Market business is a strategic component to our go-to-market strategy. We bring incredible value to growth, mid-market and enterprise companies, and thrive on finding new use cases to optimize their customer engagement. With no vertical restraints, the sky's the limit to what we can accomplish. The right person for this role is a go-getter, who wants to develop and identify new revenue opportunities across Mid-Market accounts with experience and a passion for new logo acquisition, and experience in driving scaled motions around customer expansion. Responsibilities In this role, you’ll: <ul> <li>Drive opportunities through the entire sales cycle from pipeline generation through to close and post-sales </li> <li>Employ a value-oriented sales methodology with a focus on use cases spanning customer data and marketing activation</li> <li>Build upon the growth &amp; adoption of Segment in the Mid-Market business segment</li> <li>Own the cross functional team from Pre-Sales through to working with Customer Success</li> <li>Drive a pipeline generation cadence to develop expansion opportunities from our existing customer base and land new target accounts</li> <li>Lead compelling presentations of Segment’s product and vision to a broad range of audiences from c-level executives to individual contributors leveraging Segment’s value-based sales methodology</li> <li>Provide timely and accurate forecasts and clear visibility on sales and revenue performance by actively handling your pipeline of opportunities on pre-committed revenue deals </li> <li>Leverage and coordinate cross-functional internal teams to efficiently navigate complex sales cycles (incl. Sales Development, Legal, Engineering, Security, Marketing, Product and Customer Success) </li> <li>Work closely with Twilio team members to drive company-wide deployments of Twilio/Segment use cases, but specifically responsible for the pre-committed ARR</li> </ul> Qualifications Not all applicants will have skills that match a job description exactly. Twilio values diverse experiences in other industries, and we encourage everyone who meets the required qualifications to apply. While having “desired” qualifications make for a strong candidate, we encourage applicants with alternative experiences to also apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table! Required: <ul> <li>Have 3+ years of quota carrying sales experience, selling to primarily to Mid-Market accounts</li> <li>Experience in a pipeline generation motion and a weekly metrics-based approach that measures key activity and pipeline adds</li> <li>Maintain a proven record of consistently exceeding quotas</li> <li>SaaS based sales experience</li> <li>Value based sales methodology in line with Force Management and MEDPICC</li> <li>Strong understanding of the Martech industry and the role of data in driving business decisions</li> <li>Are proficient in modern sales processes/methodologies</li> <li>Have excellent presence and proven track record to influence and sell at all levels, from individual contributors to C-Suite</li> <li>Possess strong analytical skills with a deep understanding of forecasting &amp; pipeline management</li> </ul> Desired: <ul> <li>Cross selling experience in IT, Marketing, Data, Product, Analytics and Engineering</li> <li>Previous CDP or Martech sales experience </li> <li>Deep commercial expertise in structuring SaaS contracts</li> <li>Experience with data and how to leverage data to help business achieve their customer experience initiatives</li> </ul> Location This role will be remote, based in the United States. Approximately 10% travel is anticipated. What We Offer There are many benefits to working at Twilio, including, in addition to competitive pay, things like generous time-off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location. Twilio thinks big. Do you? We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call<a href="https://www.twilio.com/company/values" target="_blank"> Twilio Magic</a>. Additionally, we empower employees to build<a href="https://www.twilio.org/impact-fund/" target="_blank"> positive change in their communities</a> by supporting their volunteering and donation efforts. So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, <a href="https://www.twilio.com/company/jobs#open-positions" target="_blank">please consider other open positions</a>. *Please note this role is open to candidates outside of Colorado, California, New York, and Washington. The information below is provided for candidates hired in those locations only. The estimated pay ranges for this role are as follows: <ul> <li> Based in Colorado: $106,800 - $133,500. </li> <li> Based in New York, Washington State, or the San Francisco Bay area, California: $118,640 - $148,300. </li> <li> This role may be eligible to participate in Twilio’s equity plan. All roles are eligible for the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave. </li> <li> This role is eligible to earn commissions. </li> </ul> The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location within the state. Twilio is proud to be an equal opportunity employer. Twilio is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.

Twilio

Mid-Market Account Executive - Segment

Job Description:A Director of SMB Sales is responsible for the successful execution of SMB strategy in the region. They are responsible for forecasting business and marketing needs to ensure that their team of AE's achieves monthly, quarterly and annual sales targets.Who you’re committed to being:<ul> <li>You enjoy learning and are open to new ways of doing things.</li> <li>You are not afraid to be yourself, experiment, make mistakes and learn from them, ask questions, or voice your concerns.</li> <li>When communicating you are self-aware, insightful, and proactive.</li> <li>You are a team member first and individual contributor second. You are aware that high-performing teams are only as strong as their weakest link.</li> <li>You believe in continuous improvement and request frequent feedback from others.</li> </ul>What you’ll do:<ul> <li>Ownership of the full sales cycle from lead to close with SMB business customers</li> <li>Lead a team of SMB Account Executives to achieve bookings targets.</li> <li>Build and grow pipeline, accurately forecast, develop existing and new relationships within your account’s SOI</li> <li>Generating ARR from renewal &amp; expand business and meeting &amp; exceeding revenue growth targets</li> <li>Build strong internal partnerships particularly with Customer Success, Pre-Sales, Professional Services, Marketing and Legal teams</li> <li>Formulate and implement a strategic sales strategy, lead territory &amp; account planning based on Pluralsight’s Value Selling Methodology and reporting/analytics to improve and measure performance and efficiency</li> </ul>Experience you’ll bring:<ul> <li>Experience in SaaS sales / sales management experience with a track record of consistent annual sales goal achievement</li> <li>Experience developing sales pipelines; penetrating new accounts and growing existing accounts within a relationship selling environment</li> <li>Consistent record of meeting annual sales goals, pipeline generation, developing new opportunities and managing sales pipelines in a scale-up environment</li> <li>Experience using Salesforce CRM, sales analytics and funnel management techniques to drive productivity</li> <li>Expertise in sales training (i.e. Solution-Selling, Strategic Selling and/or Value Selling)</li> <li>Travel required</li> </ul>Requirements:<ul><li>Requires a minimum of 12 years of related or equivalent experience; or 8+ years and an advanced degree.</li></ul>Travel Requirements:While Pluralsight operates under a remote and hybrid work model, we believe that in-person connection and collaboration are important. Recurring travel to our HQ in Utah may be required depending on the role and team member location.Why you’ll love working here:<ul> <li>We’re remote- and hybrid-friendly</li> <li>We’re mission driven and guided by our culture pillars</li> <li>We have a strong commitment to diversity and belonging</li> <li>We cultivate a culture of trust, autonomy, and collaboration</li> <li>We’re lifelong learners and champion team member growth and advancement</li> <li>We’ve got you covered - team member benefits include competitive compensation packages, medical coverage, unlimited PTO and Summer Fridays, wellness reimbursements, Pluralsight subscription, professional development funds and more.</li> </ul>About us:We’re Pluralsight, the technology workforce development company that helps teams build better by knowing more and working better together. Using our Skills, Flow, and Cloud products, teams can develop critical skills, improve processes and gain data-driven insights.Learning and development are at the core of who we are. We’re out to help every technologist build better, and we’re looking for curious, talented people to help us inspire and empower the tech workforce to achieve their goals. Our culture of autonomy, continuous learning, and collaboration creates an environment for growth and empowers us to drive impact through innovation.Physical and Mental Requirements:Work is performed in an office (or home office) environment and requires the ability to operate office equipment and keyboards. Sedentary work. Repetitive work. Ability to perform tasks related to documentation, data analysis, transcription and extensive content analysis. Learn new tasks, remember processes, complete tasks independently, and make timely decisions in the context of a workflow.EEOC StatementBring yourself. Pluralsight is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, age or protected veteran status. Pluralsight will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please visit the <a href="https://www.pluralsight.com/careers" target="_blank">bottom of our website</a> to learn how to request an accommodation.For more information on Pluralsight’s commitment to building a more diverse and inclusive workforce, please review our most recent Diversity, Equity, Inclusion and Belonging report <a href="https://www.pluralsight.com/about/diversity-and-belonging" target="_blank">here</a>.The annual base salary + variable for this role is $219,100 - $259,600 USD. Pluralsight's pay ranges vary based on work location. Talent Acquisition can share more detail during the hiring process when applicable. Each candidate’s compensation offer will be based on multiple factors including, but not limited to, geography, experience, skills, job duties, and business need, among other things. In addition to the base salary and variable, this role may also be eligible for benefits and bonuses.Applications must be submitted within 90 days after the initial posting date to be considered.#LI-LR#LI-Remote

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