field_remote_option

job_industry

field_job_occupational_field_parents_all

job_organization_name

job_upgrade_is_featured

<h1>Senior Solutions Engineer (Pre-Sales Engineer), Germany</h1> <a href="https://globalcareers-atlassian.icims.com/jobs/17439/senior-solutions-engineer-%28pre-sales-engineer%29%2c-germany/job?mode=apply" target="_blank">Apply for this job</a> Atlassian is looking for a Pre-Sales Solutions Engineer for our Enterprise business that’s passionate about being a solution expert in the sales cycle, solving our enterprise customer’s hardest business problems with our products and solutions, and helping close our enterprise deals. Interested? Read on! <h4>In This Job, You Will:</h4> <ul> <li>Partner with direct sales, partners and larger account teams on Fortune 500 customers, tracking the overall customer profile, business problems and complexities, roadmaps, and solution success to optimize the customers within your account team territory</li> <li>Participate in customer discovery to understand the customer's current state, what business problems they want to solve, and map back to the Atlassian products, platforms and solutions that will get them where they want to be</li> <li>Probe for and identify additional opportunities for cross-product/solution expansion</li> <li>Investigate, discover, and assess client pain points</li> </ul> <ul> <li>Be a product expert of Atlassian software in the pre-sales process, articulating and showing the customer the value of the software and how it can change their way of working</li> <li>have a broad understanding of full Atlassian product and solution offerings and paint a compelling story of how they work together to unlock the power of teams</li> <li>Lead compelling value-based demonstrations, both standard and customized, flexing across multiple different stakeholder needs, from deep individual product demos to selling the large vision of the whole portfolio</li> <li>Understand, lead, and guide the customer's technical needs in the sales process to gain buy-in from the customer on Atlassian being the right decision</li> </ul> <ul> <li>Proactively forge strong partnerships with aligned account executives, regularly discussing pipeline, current and upcoming opportunities and needs, bi-directional feedback, and ways to improve the selling cycle together</li> <li>Understand, track and document product feedback and competitive intelligence from customers and advocate for the development internally by documenting and sharing with product management</li> <li>Continuously learn, develop and refine your pre-sales and product, solution and platform offering knowledge and sales processes and Atlassian products progress</li> </ul> <h4>About You:</h4> We’re looking for a dynamic team member with a go-getter attitude who will both learn from and teach our passionate and growing organization. On paper, you have 5+ years of experience interacting with enterprise customers in a pre-sales capacity, with excellent communication, strong presentation skills to multi-level audiences, and unmatched agility to do what it takes to get the job done. If you’re looking to be a cog in the system, this job isn’t for you. You’ve got a customer-centric mindset, with a proven track record in building executive relationships with customers and rally the internal teams to collaborate across the company to meet our customers needs. You’re a creative problem solver who can interpret complex business problems, boil them down into solutions, and collaborate with prospects, partners, and the Atlassian sales team to deliver compelling value-based solutions. You’re equally comfortable in both a business and technical context, interacting with executives or talking shop with strong technical audiences. You love to learn and continuously grow and challenge yourself, are open to giving and receiving feedback, tolerate failure, love to win, hate to lose, and are passionate about making customers and Atlassian successful. Our perks &amp; benefits Atlassian offers a variety of perks and benefits to support you, your family and to help you engage with your local community. Our offerings include health coverage, paid volunteer days, wellness resources, and so much more. Visit <a href="http://go.atlassian.com/perksandbenefits" target="_blank">go.atlassian.com/perksandbenefits</a>to learn more. Working at Atlassian Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company. About Atlassian At Atlassian, we're motivated by a common goal: to unleash the potential of every team. Our software products help teams all over the planet and our solutions are designed for all types of work. Team collaboration through our tools makes what may be impossible alone, possible together. We believe that the unique contributions of all Atlassians create our success. To ensure that our products and culture continue to incorporate everyone's perspectives and experience, we never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. All your information will be kept confidential according to EEO guidelines. To provide you the best experience, we can support with accommodations or adjustments at any stage of the recruitment process. Simply inform our Recruitment team during your conversation with them. To learn more about our culture and hiring process, visit <a href="http://go.atlassian.com/crh" target="_blank">go.atlassian.com/crh</a>. <a href="https://globalcareers-atlassian.icims.com/jobs/17439/senior-solutions-engineer-%28pre-sales-engineer%29%2c-germany/job?mode=apply" target="_blank">Apply for this job</a>

Atlassian

Senior Solutions Engineer (Pre-Sales Engineer), Germany

<h1>Support Account Manager</h1> <a href="https://careers-americas.icims.com/jobs/16985/support-account-manager/job?mode=apply" target="_blank">Apply for this job</a> As a Support Account Manager (SAM), you'll work with a skilled team to serve high-profile customers. Your focus is delivering exceptional service, and addressing customer issues promptly. You're the main contact for technical matters, so deep product knowledge is essential. Building strong relationships and providing proactive guidance are crucial in preventing technical issues. Collaborating with other teams like Support, Engineering, and Product Management to help resolve problems efficiently. Your action plans align with customers' business goals to maximize their investment in Atlassian products while achieving their objectives. You coordinate support, provide updates and details to customers, and collaborate across teams for issue resolution. As the Support Account Manager (SAM), you will… <ul> <li>Be the primary Atlassian point of contact for all customer technical needs.</li> <li>Build a direct relationship with the customer's senior technical leadership and develop an in-depth knowledge of the customer's environment.</li> <li>Drive customer's open support cases and escalations to fast resolution, partnering with cross-functional resources within Atlassian (Support, Escalations, Engineering, Product).</li> <li>Provide high-touch support during incidents and security events, ensuring constant communication, and delivery of root cause analysis and action items.</li> <li>Be the voice of the customer inside Atlassian to prioritize the resolution of product bugs, enhancement requests, and action items.</li> <li>Coordinate the execution of customers' planned events such as system health checks, upgrades, and migrations.</li> <li>Prevent issues before they arise with proactive planning and regularly scheduled technical reviews for trending analysis.</li> <li>Create account plans to improve the customer's experience with Atlassian Support and Services efficiency.</li> <li>Stay current and advise the customer on any new product versions, upgrades, etc., on the roadmap that may benefit their environment.</li> <li>Produce support communications for customers on recent security alerts, product releases, and new product information.</li> <li>Present main insights, action items, and strategies to customers and Atlassian senior leadership periodically.</li> <li>Conduct customer deep dives on technical areas of interest.</li> <li>Regular working hours are Monday - Friday based on the customer’s regional hours.</li> <li>Weekend/Holiday coverage may be required for customer events, HOTs, and escalations</li> </ul> Required skills + experience we look for are… <ul> <li>Bachelor's degree preferred (not required)</li> <li>10+ years of experience in an Enterprise customer-facing role interacting with senior-level customer contacts, preferably in a customer support organization in enterprise software</li> <li>Advanced level of troubleshooting skills across technologies, including REST API, Browser Devtools, SQL and Splunk queries, SSL/TLS, SSO/SAML, Java Logs, Networking and Cloud environments</li> <li>Demonstrated experience and success managing critical customer situations in enterprise IT infrastructure technologies and Cloud environments</li> <li>Sense of urgency and willingness to do what it takes in a high-growth environment by being highly action-oriented.</li> <li>Proficient in developing well-organized plans at various levels of detail and complexity (such as devising strategies to address escalations, planning for system upgrades, determining training methodologies, etc.) and adept at tracking tasks.</li> <li>Excellent customer communications skills and ability to convey technical concepts and details in a way that is easily consumed by all levels of customer contacts, from system administrators to C-level.</li> <li>Proven customer management skills. Ability to handle critical/urgent/high-pressure situations calmly and professionally</li> </ul> Compensation At Atlassian, we strive to design equitable, explainable, and competitive compensation programs. To support this goal, the baseline of our range is higher than that of the typical market range, but in turn we expect to hire most candidates near this baseline. Base pay within the range is ultimately determined by a candidate's skills, expertise, or experience. In the United States, we have three geographic pay zones. For this role, our current base pay ranges for new hires in each zone are: Zone A: $149,300 - $186,600 Zone B: $134,400 - $168,000 Zone C: $123,900 - $154,900 This role may also be eligible for benefits, bonuses, commissions, and equity. Please visit <a href="http://go.atlassian.com/payzones" target="_blank">go.atlassian.com/payzones</a> for more information on which locations are included in each of our geographic pay zones. However, please confirm the zone for your specific location with your recruiter. Our perks &amp; benefits Atlassian offers a variety of perks and benefits to support you, your family and to help you engage with your local community. Our offerings include health coverage, paid volunteer days, wellness resources, and so much more. Visit <a href="http://go.atlassian.com/perksandbenefits" target="_blank">go.atlassian.com/perksandbenefits</a>to learn more. About Atlassian At Atlassian, we're motivated by a common goal: to unleash the potential of every team. Our software products help teams all over the planet and our solutions are designed for all types of work. Team collaboration through our tools makes what may be impossible alone, possible together. We believe that the unique contributions of all Atlassians create our success. To ensure that our products and culture continue to incorporate everyone's perspectives and experience, we never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. All your information will be kept confidential according to EEO guidelines. To provide you the best experience, we can support with accommodations or adjustments at any stage of the recruitment process. Simply inform our Recruitment team during your conversation with them. To learn more about our culture and hiring process, visit <a href="http://go.atlassian.com/crh" target="_blank">go.atlassian.com/crh</a>. <a href="https://careers-americas.icims.com/jobs/16985/support-account-manager/job?mode=apply" target="_blank">Apply for this job</a>

Support Account Manager

<h1>Sales Development Representative</h1> <a href="https://globalcareers-atlassian.icims.com/jobs/17256/sales-development-representative/job?mode=apply" target="_blank">Apply for this job</a> Working at Atlassian Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company. Our Sales Development Representatives partner with the Sales and Success Account Teams to build sales pipeline while ensuring a delightful customer experience. You will report to an Sales Development Manager. This is a remote position. Not eligible for Visa sponsorship. Unfortunately, we do not offer work visa sponsorship at this time. What you'll do <ul> <li>Accountable for meeting setting, outbound prospecting, conversion, quota, and activity metrics.</li> <li>Successful at navigating objections through value-driven messaging.</li> <li>Great at writing relevant emails and video prospecting to drive value for our customers.</li> <li>Build the pipeline in partnership with Sales and Success Account Teams.</li> <li>We work inside SFDC, Gong, Outreach and LinkedIn Navigator.</li> </ul> <h2>Qualifications</h2> More About You <ul><li>Experience: Previous SDR experience is not required. We welcome candidates who are passionate about starting their sales careers or looking to transition their skills into the software sales industry.</li></ul> <ul> <li>Accountability: You are the highest performer in everything that you do. You crave accountability and thrive in a results-based culture.</li> <li>Communication: Clear, intentional, and curious. People want to talk to you. You build trust naturally.</li> <li>Continued Learning: You have clear goals and daily routines that help you achieve them. You ask for coaching. You are intentional about your future. You quickly action and proactively seek feedback.</li> <li>Integrity forward interest in selling: You excel in achievement. You enjoy being a top name on the leaderboard and want to help others get there with you.</li> <li>Change: You contribute to change. You crave forward progression. You bounce back quickly. For you, challenges are opportunities. You always take ownership and choose action over inaction.</li> </ul> Compensation At Atlassian, we strive to design equitable, explainable, and competitive compensation programs. To support this goal, the baseline of our range is higher than that of the typical market range, but in turn we expect to hire most candidates near this baseline. Base pay within the range is ultimately determined by a candidate's skills, expertise, or experience. In the United States, we have three geographic pay zones. For this role, our current base pay ranges for new hires in each zone are: Zone A: $27.26 - $36.35 Zone B: $24.52 - $32.69 Zone C: $22.64 - $30.19 This role may also be eligible for benefits, bonuses, commissions, and equity. Please visit <a href="http://go.atlassian.com/payzones" target="_blank">go.atlassian.com/payzones</a> for more information on which locations are included in each of our geographic pay zones. However, please confirm the zone for your specific location with your recruiter. Our perks &amp; benefits Atlassian offers a variety of perks and benefits to support you, your family and to help you engage with your local community. Our offerings include health coverage, paid volunteer days, wellness resources, and so much more. Visit <a href="http://go.atlassian.com/perksandbenefits" target="_blank">go.atlassian.com/perksandbenefits</a>to learn more. About Atlassian At Atlassian, we're motivated by a common goal: to unleash the potential of every team. Our software products help teams all over the planet and our solutions are designed for all types of work. Team collaboration through our tools makes what may be impossible alone, possible together. We believe that the unique contributions of all Atlassians create our success. To ensure that our products and culture continue to incorporate everyone's perspectives and experience, we never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. All your information will be kept confidential according to EEO guidelines. To provide you the best experience, we can support with accommodations or adjustments at any stage of the recruitment process. Simply inform our Recruitment team during your conversation with them. To learn more about our culture and hiring process, visit <a href="http://go.atlassian.com/crh" target="_blank">go.atlassian.com/crh</a>. <a href="https://globalcareers-atlassian.icims.com/jobs/17256/sales-development-representative/job?mode=apply" target="_blank">Apply for this job</a>

Sales Development Representative

Tenstreet

Account Manager

<ul> <li> </li> </ul> We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. FOLLOW US <h4>ARDENT HEALTH SERVICES</h4> Ardent Health Services invests in quality health care. In people, technology, facilities and communities, Ardent makes considerable investments – producing high quality care and extraordinary results. <h4>CONTACT US</h4> One Burton Hills Blvd. Suite 250 Nashville, TN 37215 (615) 296-3000 We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. Copyright © Ardent Health Services. All rights reserved. Here is the google script and the instructions: Paste this code as high in the of the page as possible: Additionally, paste this code immediately after the opening tag:

Utica Park Clinic

Minimally Invasive Spine Neurosurgeon | Premier Private Practice | Partnership Track | Tulsa, OK

<h1>Senior Customer Success Manager</h1> <a href="https://globalcareers-atlassian.icims.com/jobs/17241/senior-customer-success-manager/job?mode=apply" target="_blank">Apply for this job</a> Working at Atlassian Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company. In this role, you will work closely with the Team Manager on customer and team initiatives, help drive change management , support team escalations, the mentoring and development of CSMs, and <ul> <li>As a Senior Enterprise Customer Success Manager, you will develop a trusted advisor relationship with customers (C-suite) helping them succeed with our platform and ensuring they receive maximum value from our solution throughout their lifecycle</li> <li>You’ll work closely with the entire account team to develop a joint success plan with your customers to ensure goals are aligned from a business strategy perspective and success metrics are identified</li> <li>You’ll manage post-sales activity for your customers through strong relationship-building, product knowledge, planning, and execution</li> <li>Maintain a deep understanding of our product and speak with customers about relevant features/functionality for their specific requirements</li> <li>Proactively engage with your customers to unlock early and sustained product adoption and success with Atlassian Solutions</li> <li>Mitigate churn through early risk identification, intervention, escalation, and mitigation</li> <li>Function as the voice of the customer to provide internal feedback on how Atlassian can better serve our enterprise customers</li> <li>Act as a change agent to support CS leadership by championing new initiatives, driving positive messaging, and sharing upward feedback to leadership on team sentiment</li> <li>Act as an SME in at least one product/market solution</li> </ul> <ul> <li>6+ years in Customer Success or account management supporting Enterprise customers with a complex SaaS product portfolio</li> <li>Experience in consultative, strategic customer engagement for top tier customers</li> <li>Consistently demonstrates strong executive presence and maintains composure in challenging situations</li> <li>Proven ability to establish yourself as a trusted advisor with customer stakeholders to drive business outcomes</li> <li>Experience leveraging success plans to ensure goals are aligned from a business strategy perspective and success metrics are identified</li> <li>Understanding of common Jira and Confluence end-user use cases and ways of working, with the ability to demonstrate those use cases and understanding of configuration trade-offs</li> <li>Experience with one of the following: agile ways of working, project management, DevOps and automation, or IT service management</li> <li>Ability to build collaborative relationships internally across product, sales, support, and marketing to facilitate a seamless customer experience</li> <li>Rock-solid work and time management in a customer-facing environment</li> <li>Familiarity with Gainsight (or similar), Salesforce, and BI tools such as Tableau</li> </ul> Compensation At Atlassian, we strive to design equitable, explainable, and competitive compensation programs. To support this goal, the baseline of our range is higher than that of the typical market range, but in turn we expect to hire most candidates near this baseline. Base pay within the range is ultimately determined by a candidate's skills, expertise, or experience. In the United States, we have three geographic pay zones. For this role, our current base pay ranges for new hires in each zone are: Zone A: $145,600 - $194,100 Zone B: $131,000 - $174,700 Zone C: $120,800 - $161,100 This role may also be eligible for benefits, bonuses, commissions, and equity. Please visit <a href="http://go.atlassian.com/payzones" target="_blank">go.atlassian.com/payzones</a> for more information on which locations are included in each of our geographic pay zones. However, please confirm the zone for your specific location with your recruiter. Our perks &amp; benefits Atlassian offers a variety of perks and benefits to support you, your family and to help you engage with your local community. Our offerings include health coverage, paid volunteer days, wellness resources, and so much more. Visit <a href="http://go.atlassian.com/perksandbenefits" target="_blank">go.atlassian.com/perksandbenefits</a>to learn more. About Atlassian At Atlassian, we're motivated by a common goal: to unleash the potential of every team. Our software products help teams all over the planet and our solutions are designed for all types of work. Team collaboration through our tools makes what may be impossible alone, possible together. We believe that the unique contributions of all Atlassians create our success. To ensure that our products and culture continue to incorporate everyone's perspectives and experience, we never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. All your information will be kept confidential according to EEO guidelines. To provide you the best experience, we can support with accommodations or adjustments at any stage of the recruitment process. Simply inform our Recruitment team during your conversation with them. To learn more about our culture and hiring process, visit <a href="http://go.atlassian.com/crh" target="_blank">go.atlassian.com/crh</a>. <a href="https://globalcareers-atlassian.icims.com/jobs/17241/senior-customer-success-manager/job?mode=apply" target="_blank">Apply for this job</a>

Senior Customer Success Manager

Classification: Exempt Reports To: Integrations Manager Company Overview MyHealth Access Network is a 501(c)(3) non-profit statewide Health Information Exchange (HIE) that provides cutting-edge technology solutions to improve patient care by facilitating collaboration between providers. We coordinate care across various agencies, supporting not only physical health but also addressing social determinants of health. Our commitment to the 5 rights of health information—right patient, right provider, right information, at the right time, in the right setting—ensures better patient outcomes while safeguarding individual privacy. Position Summary The Technical Business Analyst will serve as a critical bridge between technical teams, business stakeholders, and clients. The ideal candidate will have experience in healthcare interoperability standards such as HL7, FHIR, and working knowledge of standardized code sets like LOINC and SNOMED. They will work closely with technical teams to ensure that business requirements are well-understood and fully developed for scoping, technical design, and implementation. The analyst will translate business needs into detailed technical requirements and support the creation of test cases, workflows, and process documentation. This role requires someone with a strong understanding of both business and technical requirements, who can communicate effectively across departments to meet the organization’s goals. Key Responsibilities 1. Business Analysis and Requirements Gatherings <ul> <li>Translate business needs into comprehensive and actionable technical requirements, use cases, and test scenarios.</li> <li>Collaborate with business-facing teams to ensure that requirements meet client expectations.</li> <li>Elicit, document, and manage business rules and track requirements through testing phases, including user acceptance testing (UAT).</li> <li>Ensure that business requirements align with healthcare interoperability standards (e.g., HL7, FHIR) and the organization’s products.</li> </ul> 2. Stakeholder Management <ul> <li>Serve as the liaison between business and technical teams to ensure alignment of goals, requirements, and deliverables.</li> <li>Facilitate communication between internal teams and external vendors.</li> <li>Develop and manage stakeholder communication plans, ensuring effective updates throughout project lifecycles.</li> </ul> 3. Technical Support for Interoperability Initiatives <ul> <li>Support technical teams with healthcare data integration, including HL7, FHIR, and standardized code sets like LOINC and SNOMED.</li> <li>Monitor and provide technical vendor management for data integration processes and initiatives, such as Patient Centered Data Home and Social Services Information Exchange.</li> <li>Assist in the development of dashboards, workflow automation, and performance monitoring for technical services processes.</li> </ul> 4. Change Management and Communication <ul> <li>Develop and implement change management strategies to ensure the successful deployment of technology initiatives.</li> <li>Communicate technical complexities to non-technical stakeholders clearly and concisely.</li> <li>Prepare presentations and documentation for the Board of Directors, committees, and other stakeholders.</li> </ul> 5. Strategic Problem Solving <ul> <li>Identify and resolve issues that may arise during the design and deployment of technology solutions.</li> <li>Provide strategic input on how business processes will impact technical solutions and propose recommendations for improvement.</li> <li>Assist in monitoring technical vendor performance and participate in managing performance issues.</li> </ul> Qualifications <ul> <li>5+ years of experience in technical business analysis, ideally within healthcare, HIEs, or similar fields.</li> <li>Knowledge of healthcare interoperability standards such as HL7, FHIR, and experience with standardized code sets (e.g., LOINC, SNOMED).</li> <li>Experience working with SQL, Python, Tableau/Power BI, and data integration tools.</li> <li>Bachelor’s degree in Computer Science, Information Systems, Medical Informatics, or a related field.</li> <li>Strong analytical, organizational, and problem-solving skills.</li> <li>Excellent communication skills with the ability to translate technical details into business terms.</li> <li>Demonstrated ability to work in cross-functional teams and manage complex stakeholder relationships.</li> </ul> Preferred Qualifications <ul> <li>Prior experience working in a healthcare environment, HIE/HIN/HDU, or related health technology space.</li> <li>Experience in managing technical vendor relationships and resolving technical performance issues.</li> </ul> Working Conditions <ul> <li>Flexible hours may be required but must be available during core hours (8:30 a.m. – 5:00 p.m.).</li> <li>Occasional travel may be required for customer support, primarily local or statewide.</li> </ul> Travel Occasional travel may be required in support of customers, primarily local and statewide. AAP/EEO Statement MyHealth expressly prohibits any form of unlawful employee harassment based on race, color, religion, gender, sexual orientation, national origin, age, genetic information, disability or veteran status. Other Duties This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. The following are always expected: <ul> <li>Comply with employee handbook</li> <li>Be prompt and on time</li> <li>Communicate clearly</li> <li>Treat others with respect</li> <li>Maintain confidentiality where appropriate</li> <li>Be honest and open with questions, concerns and feedback for others</li> </ul>

MyHealth

Technical Business Analyst

Job Description:The Strategic Account Manager is responsible for the total commercial success and outcome of approximately 5 to 8 large customers and includes responsibility for the renewal and expansion of recurring revenue. You will work closely in partnership with a Customer Success Manager as well as an extended support team including a Technical Account Manager to ensure the customer engagement is successful.Who you’re committed to being:<ul> <li>You enjoy learning and are open to new ways of doing things.</li> <li>You are not afraid to be yourself, experiment, make mistakes and learn from them, ask questions, or voice your concerns.</li> <li>When communicating you are self-aware, insightful, and proactive.</li> <li>You are a team member first and individual contributor second. You are aware that high-performing teams are only as strong as their weakest link.</li> <li>You believe in continuous improvement and request frequent feedback from others.</li> </ul>What you’ll do:<ul> <li>Develop and implement effective account strategies and plans for each customer.</li> <li>Ownership of the full sales cycle for both renewals and new business within each account.</li> <li>Effectively build relationships and active engagement with a broad range of stakeholders on the customer and Pluralsight side, including executive alignment.</li> <li>Research and understand the customer’s business and serve in a consultative capacity to align Pluralsight’s solutions to help the customer achieve their strategic objectives.</li> <li>Financial and sales activities including developing proposals, business cases, forecasting, negotiating business terms, contracts and guiding all activities related to the commercial transactions.</li> </ul>Experience you’ll bring:<ul> <li>Value-based, strategic sales skills.</li> <li>Ability to successfully navigate and lead large, complex accounts.</li> <li>Strong communication skills, both written, verbal and presentation.</li> <li>Team leadership to help formulate and complete an account and customer support plan.</li> <li>Proven strategic negotiation and closing skills with a successful track record of navigating stakeholders within large complex organizations and internally.</li> <li>Travel to customers as needed.</li> </ul>Requirements:<ul> <li>Preferable experience selling in a SaaS organization, ideally with multi-year SaaS contracts into the C-Suite.</li> <li>Requires a minimum of 5+ years of related or equivalent experience.</li> </ul>Travel Requirements:While Pluralsight operates under a remote and hybrid work model, we believe that in-person connection and collaboration are important. Recurring travel to our HQ in Utah may be required depending on the role and team member location.Why you’ll love working here:<ul> <li>We’re remote- and hybrid-friendly</li> <li>We’re mission driven and guided by our culture pillars</li> <li>We have a strong commitment to diversity and belonging</li> <li>We cultivate a culture of trust, autonomy, and collaboration</li> <li>We’re lifelong learners and champion team member growth and advancement</li> <li>We’ve got you covered - team member benefits include competitive compensation packages, medical coverage, unlimited PTO and Summer Fridays, wellness reimbursements, Pluralsight subscription, professional development funds and more.</li> </ul>About us:We’re Pluralsight, the technology workforce development company that helps teams build better by knowing more and working better together. Using our Skills, Flow, and Cloud products, teams can develop critical skills, improve processes and gain data-driven insights.Learning and development are at the core of who we are. We’re out to help every technologist build better, and we’re looking for curious, dedicated people to help us inspire and empower the tech workforce to achieve their goals. Our culture of autonomy, continuous learning, and collaboration creates an environment for growth and empowers us to drive impact through innovation.Physical and Mental Requirements:Work is performed in an office (or home office) environment and requires the ability to operate office equipment and keyboards. Sedentary work. Repetitive work. Ability to perform tasks related to documentation, data analysis, transcription and extensive content analysis. Learn new tasks, remember processes, complete tasks independently, and make timely decisions in the context of a workflow.EEOC StatementBring yourself. Pluralsight is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, age or protected veteran status. Pluralsight will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please visit the <a href="https://www.pluralsight.com/careers" target="_blank">bottom of our website</a> to learn how to request an accommodation.For more information on Pluralsight’s commitment to building a more diverse and inclusive workforce, please review our most recent Diversity, Equity, Inclusion and Belonging report <a href="https://www.pluralsight.com/about/diversity-and-belonging" target="_blank">here</a>.The annual base salary + variable for this role is $282,200 - $313,600 USD. Pluralsight's pay ranges vary based on work location. Talent Acquisition can share more detail during the hiring process when applicable. Each candidate’s compensation offer will be based on multiple factors including, but not limited to, geography, experience, skills, job duties, and business need, among other things. In addition to the base salary and variable, this role may also be eligible for benefits and bonuses.Applications will be accepted on an ongoing basis.#LI-Remote#LI-LR

Pluralsight

Strategic Account Manager

Work ScheduleStandard (Mon-Fri)Environmental ConditionsOfficeJob DescriptionCandidate must be based in Boston. Summarized Purpose:Secures and retains business for PPD through professional, consultative, proactive sales activities directed at decision-makers and decision influencers at existing and new clinical sponsors. Positions PPD as a primary or preferred provider for all clinical development work to be outsourced. Qualifies deals and develops proposals including defining the solutions and recommending pricing structures to meet strategic company goals. Serves as the primary contact until work is sold, then coordinates with the relevant clinical development area(s) to ensure a successful implementation. Acts as a liaison between sponsor and company on all business development activities and requirements. Gathers data on marketing trends and competitive products/services and pricing.Essential Functions and Other Job Information:<ul> <li> Orchestrates RFP strategy calls, develops client proposals, prepares clientpresentations, and negotiates and closes contracts. Signs new business authorizations at or above assigned authorization goal.</li> <li> Makes cold calls and client visits; maintain sales database; maintain cold call and client visit activity reports.</li> <li> Ensures client satisfaction through periodic client contact; report and develop recommendations to address client dissatisfaction; respond to all client requests.</li> <li>Mentors and trains junior level staff.</li> <li>Experience with Phase II-IV Clinical Biotech clients</li> </ul>Education and Experience:<ul> <li>Bachelor's degree or equivalent and relevant formal academic / vocational qualification</li> <li> Previous experience that provides the knowledge, skills, and abilities to perform the job (comparable to5+ years’) or equivalent combination of education, training, &amp; experience. </li> <li>Years of experience refers to typical years of related experience needed to gain the required knowledge, skills, and abilities necessary to perform the essential functions of the job. Years of experience are not to be used as the only determining factor in establishing the job class or making employment selection decisions.</li> </ul> Knowledge, Skills and Abilities:<ul> <li>Scientific, sales and/or marketing background with concentration in pharmaceutical/biotech Phase II &amp; IIII clinical solutions. </li> <li>Proven track record of developing mid- and high- level business contacts</li> <li>Excellent interpersonal skills in order to manage and fully integrate with Operations, Finance, Bids &amp; Contracts and Marketing, and follow-up to expand relationships and business opportunities. </li> <li>Demonstrated experience in identifying and developing sales leads, making professional presentations, managing the sales process through close, and handling all aspects of contract negotiations.</li> <li>Understanding of sales automation systems and Microsoft Office programs.</li> </ul> Management Role:<ul><li>No management responsibility</li></ul> Working Conditions and Environment:<ul> <li>Work is performed in an office environment with exposure to electrical office equipment.</li> <li>Occasional drives to site locations with occasional travel both domestic and international.</li> <li>Physical and Mental Requirements:</li> <li>Frequently stationary for 6-8 hours per day.</li> <li>Repetitive hand movement of both hands with the ability to make fast, simple, repeated movements of the fingers, hands, and wrists.</li> <li>Frequent mobility required.</li> <li>Occasional crouching, stooping, bending and twisting of upper body and neck.</li> <li>Light to moderate lifting and carrying (or otherwise moves) objects including luggage and laptop computer with a maximum lift of 15-20 lbs.</li> <li>Ability to access and use a variety of computer software developed both in-house and off-the-shelf.</li> <li>Ability to communicate information and ideas so others will understand; with the ability to listen to and understand information and ideas presented through spoken words and sentences.</li> <li>Frequently interacts with others to obtain or relate information to diverse groups.</li> <li>Works independently with little guidance or reliance on oral or written instructions and plans work schedules to meet goals. Requires multiple periods of intense concentration.</li> <li>Performs a wide range of variable tasks as dictated by variable demands and changing conditions with little predictability as to the occurrence. Ability to perform under stress. Ability to multi-task.</li> <li>Regular and consistent attendance.</li> </ul>

Thermo Fisher Scientific

Sr Account Director, Business Development (Biotech) - US, New England

Work ScheduleStandard (Mon-Fri)Environmental ConditionsOfficeJob DescriptionThe Inside Sales Representative, BioProduction will maintain a sales territory, support incoming customer inquiries for an assigned territory, and engage with both tactical and strategic customers that are not assigned to Field Bioproduction Account Managers. Primary customers include pharmaceutical, biopharmaceutical, Animal Health, R&amp;D, cGMP, medical device, environmental, and research universities/institutions.<h2>Responsibilities:</h2><ul> <li>Lead tactical customer calls, quote inquires, product inquiries, documentation requirements to strengthen business for assigned customers</li> <li>Design and implement a detailed business plan with strategies to win business and drive growth</li> <li>Engage directly with potential clients to increase customer engagement</li> <li>Grow the territory focusing on meeting an assigned Annual Operating Target.</li> <li>Apply effective sales strategies to proactively seek out sales opportunities</li> <li>Apply knowledge and understanding of the Company’s operational processes, market position, and competition to identify and qualify leads, prospects, and incoming inquires that fit our strategic objectives.</li> <li>Engage with Suppliers, Fisher Scientific, Production Chemicals, and the BioProduction Group to support needs through our supply chain services.</li> <li>Prepare quotes and related documentation to maintain updated customer profile information in Salesforce contact management.</li> </ul><h2>Minimum Requirements/Qualifications:</h2><ul> <li>Bachelor’s Degree required</li> <li>5+ years of sales experience, preferably within a related industry.</li> <li>Must possess a strong desire to serve the customer, and the interpersonal skills to efficiently engage with various levels of personnel at the customer site.</li> <li>Strong analytical skills and ability to draw conclusions and observations from market trends and sales data analysis</li> <li>Solid understanding and proficiency in life sciences and/or the bioprocess industry to be able to serve as a resource for customers</li> <li>Ability to present information to research &amp; process development scientists, purchasing, and supply chain personnel.</li> </ul>Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

227 Sales & Business Development Jobs