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About Lumen Lumen connects the world. We are igniting business growth by connecting people, data and applications – quickly, securely, and effortlessly. Together, we are building a culture and company from the people up – committed to teamwork, trust and transparency. People power progress. We’re looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future. <h2>The Role</h2> The Customer Success Advocate Sr is a customer facing role aligned to our Inside and Mid-Market Customer Segment. Revenue retention for the Inside/Mid-Market customer base will be at the forefront of this role, along with strict adherence to activity metrics to ensure alignment with Customer Success objectives. The Customer Success Advocate Sr role will also require the successful individual have the ability to act in a mentor/leadership capacity, and ensure they are prepared to actively engage and participate to solidify and grow those skills. <h2>The Main Responsibilities</h2> <ul> <li>Subject Matter Expertise - Act as a subject matter expert on a specific topic or process and provide insight and review for the team members, including specific opportunities to present in regional and all hands discussions and to leadership. This SME responsibility would be documented and reviewed with leadership as part of performance.</li> <li>Mentor/Training/Coaching Expectations – The Customer Success Advocate Sr will participate in an active mentorship either on their own team or peer team for new hires and/or select Customer Success Advocates. Assignment as mentor would be documented and reviewed with goals and expectations to gauge effectiveness. Training opportunities will be presented to the Customer Success Advocate Sr to advance presentation and growth for both the individual and team members. </li> <li>Project Based Activity - Engagement in an ad hoc project(s) as required to showcase analytical and or ability to provide valuable feedback to CS ecosystem or leadership. </li> <li>Account Based Activity - Lead CS Engagement on a high interaction account (DSR, for example) that requires daily intervention, meetings, customer, and sales facing requests, etc.</li> <li>Handles highly complex renewal and upgrade / upsell opportunities and other requests with little to no input or assistance from management or peers.</li> <li>Completes all required training activity in a timely manner without additional follow up</li> <li>Escalation Management as part of individual base of accounts or team when additional assistance is required </li> <li>Timely manage all activity parameters (i.e., Gainsight) to ensure Customer Success objectives are clearly met. Utilize health indicators to proactively address relevant issues with customers. </li> <li>Complex account base mix – The Customer Success Advocate Sr will have responsibility for accounts that require higher touch/complexity level (i.e., accounts billing &gt;10K will be scaled toward Customer Success Advocate Sr, while Inside accounts will be fewer)</li> <li>Implement Customer Success Plans and Identify and qualify opportunity for expansion with partnership with Sales as necessary</li> <li>Implement Revenue Retention and growth strategies and execute repeatable, consistent renewal and MAC methodology, month over month </li> <li>Manage risk to Customer’s success by identifying root causes and protect revenue by churn and disconnect mitigation, timely rerate/renewal of expired contracts, as well as billing credit mitigation </li> </ul> <h2>What We Look For in a Candidate</h2> 5+years of customer success or account management experience Experience managing Inside and/or Mid-Market accounts Ability to manage accounts end-to-end without intervention from Sales counterparts (i.e., CS Only accounts) Ability to meet stated targets (Retention, MRR, Write-down, Gainsight activity) consistently Ability to manage a robust funnel of Retention, Product Migration, and MAC opportunities; as well as keeping funnel managed and cultivated month over month Education: Bachelor’s degree in related field (Marketing, Sales, Business Admin, Communications, Telecom, etc.) or commensurate experience <h2>Compensation</h2> This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors. Location Based Pay Ranges $62,843.00 - $83,790.00 in these states: AL AR AZ FL GA IA ID IN KS KY LA ME MO MS MT ND NE NM OH OK PA SC SD TN UT VT WI WV WY $65,993.00 - $87,980.00 in these states: CO HI MI MN NC NH NV OR RI $69,132.00 - $92,169.00 in these states: AK CA CT DC DE IL MA MD NJ NY TX VA WA Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and/or sales compensation) as you move through the selection process. Learn more about Lumen's: <a href="https://jobs.lumen.com/global/en/benefits-statement" target="_blank">Benefits</a> <a href="https://jobs.lumen.com/global/en/compensation-information" target="_blank">Bonus Structure</a> #LI-JB1 <h2>What to Expect Next</h2> Based on your job application information you may be given the opportunity to complete a video interview immediately after applying. This will include a set of questions for you to record a response to in addition to Game Challenges. Completion of this video interview is a requirement in order to be considered for our open position. Now not a good time? No worries, we will also send you an email with a link to complete the video interview. We strongly recommend that you complete this within 5 days of your application date. Requisition #: 337182 Equal Employment Opportunities We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training. Disclaimer The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions. In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information. Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name. Application Deadline 03/08/2025

CenturyLink

Customer Success Advocate Sr

<h3> Position Summary </h3> Configure, Price, Quote (CPQ) Manager Customer &amp; Marketing is creating a new model for a new age-we are an agency and a consultancy. Understanding the digital space and preparing for what’s next is at our core. We help clients reimagine how profits are made, how relationships are created and managed; we reshape how work gets done, and rewire the competitive fabric of entire industries. That’s the power of driving disruption. That’s Customer &amp; Marketing. Recruiting for this role ends on June 28, 2024. Work you’ll do <ul> <li> Client Management: Manage day to day interactions with senior clients and sponsors.</li> <li> Delivery: Manage and deliver components of client engagements that identify, design, and implement technology and creative business solutions for large companies. Responsibilities include, among others, managing teams in the identification of business requirements, functional design, process design (including scenario design, process flow mapping), user story development, prototyping, testing, data migration, preparation for cutover, cutover, training, and defining support procedures.</li> <li> Business Development: Develop and maintain contact with top decision makers at key clients; organize and help drive pursuit teams; participate and lead aspects of the proposal development process; contribute to the development of proposal scope and pricing strategies.</li> <li> People Development: Perform the role of a resource coach; provide input and guidance into the staffing process; actively participate in staff recruitment and retention activities; provide leadership and support for delivery teams and staff in local offices.</li> </ul> The team Digital Customer offering focuses on designing and implementing sales, service and revenue experiences, capabilities, and architectures to bring customer strategies to life. The ambition is to be the best in the world at driving customer transformation through the development of clever commercial strategies, distinctive experiences, and the application of digital technologies. We help make the “creative digital consultancy” real and in doing so, make new markets Professionals will serve our clients through the following types of work: <ul> <li>Modernizing, deploying, and operating capabilities and business processes across sales operations, lead-to-cash, and revenue management teams</li> <li>Integrating the latest customer enabling technologies with leading-edge strategies, insights, experiences, and talent to enable outstanding sales and customer service experiences.</li> <li>Unleashing the powerful of the Salesforce platform for our clients to drive the best possible outcomes and redefine engagement. We innovate like never before by creatively using technology to help enhance digital customer and employee experiences for our clients.</li> </ul> Qualifications Consultants in the Lead to Cash (CPQ/ CLM) capability within the Deloitte Digital practice are required to have: Required <ul> <li>Eight+ years consulting and/or Lead to- Cash (CPQ/ CLM/Billing) implementation experience.</li> <li>Experience managing at least three to five large-scale full-life cycle implementations of Lead to Cash (CPQ/ CLM) solutions, including ownership of the technical solution, management of the overall team and ownership and management of project financials.</li> <li>Experience in onsite functional-technical roles on at least four full-lifecycle Lead-to-Cash projects, with strong implementation expertise in at least two of the following technologies: Salesforce CPQ and Billing, Vlocity CPQ, Pros and PriceFX, or Oracle CPQ</li> <li>Deep understanding of the Lead-To-Cash business process (Lead, Opportunity, Quote, Contract, Order, Billing, Revenue Recognition) and supporting technologies</li> <li>Ability to travel up to 50% on average, based on the work you do and the clients and industries/sectors you serve. </li> <li>Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future.</li> <li>A Bachelor’s degree</li> <li>Limited immigration sponsorship may be available</li> </ul> Preferred <ul> <li>Master’s/advanced degree in the area of specialization</li> <li>Desire to learn additional in-demand CPQ/CLM platforms. </li> <li>Experience defining systems strategy, roadmap, developing process flow diagrams, developing systems requirements, user stories, sprint roadmaps, designing and prototyping, data migration, cutover prep, cutover, testing, training, defining support procedures, and implementing practical business solutions.</li> <li>Experience carrying a business development quota for consulting work, ramping up pursuit teams and leading business development pursuits end-to-end.</li> <li>Salesforce Sales, CPQ and Service certified, Apttus CPQ certified, Vlocity Certified</li> <li>Ability to work independently and manage multiple task assignments.</li> <li>Strong oral and written communication skills, including presentation skills (MS Visio, MS PowerPoint)</li> <li>Experience implementing other CRM platforms (SAP CRM, Oracle, Salesforce.com, Microsoft Dynamics, etc.) or CPQ/CLM technologies (Pros, PriceFX) and experience with other emerging Lead-To-Cash tools: RightRev, LogikIO</li> <li>Proficient in all phases of the Application Development Lifecycle</li> <li>Strong technical project management and/or leadership skills</li> </ul> Information for applicants with a need for accommodation: <a href="https://www2.deloitte.com/us/en/pages/careers/articles/join-deloitte-assistance-for-disabled-applicants.html" target="_blank">https://www2.deloitte.com/us/en/pages/careers/articles/join-deloitte-assistance-for-disabled-applicants.html</a> The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $131,000 to $268,000. You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance. #Customer_US #SS_US Job requisition code: 181250 Recruiting tips From developing a stand out resume to putting your best foot forward in the interview, we want you to feel prepared and confident as you explore opportunities at Deloitte. <a href="https://www2.deloitte.com/us/en/pages/careers/topics/recruiting-tips.html" target="_blank">Check out recruiting tips from Deloitte recruiters.</a> Benefits At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. <a href="https://www2.deloitte.com/us/en/pages/careers/articles/life-at-deloitte-benefits-and-rewards.html" target="_blank">Learn more about what working at Deloitte can mean for you.</a> Our people and culture Our diverse, equitable, and inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ideas and perspectives, and bring more creativity and innovation to help solve our client most complex challenges. This makes Deloitte one of the most rewarding places to work. <a href="https://www2.deloitte.com/us/en/pages/about-deloitte/articles/deloitte-inclusion.html" target="_blank">Learn more about our inclusive culture.</a> Our purpose Deloitte’s purpose is to make an impact that matters for our clients, our people, and in our communities. We are creating trust and confidence in a more equitable society. At Deloitte, purpose is synonymous with how we work every day. It defines who we are. We are focusing our collective efforts to advance sustainability, equity, and trust that come to life through our core commitments. <a href="https://www2.deloitte.com/us/en/pages/about-deloitte/articles/purpose-at-deloitte-us.html" target="_blank">Learn more about Deloitte's purpose, commitments, and impact.</a> Professional development From entry-level employees to senior leaders, we believe there’s always room to learn. We offer opportunities to build new skills, take on leadership opportunities and connect and grow through mentorship. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their career.

Deloitte

Salesforce CPQ Manager

About Lumen Lumen connects the world. We are igniting business growth by connecting people, data and applications – quickly, securely, and effortlessly. Together, we are building a culture and company from the people up – committed to teamwork, trust and transparency. People power progress. We’re looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future. <h2>The Role</h2> The Security Sales Specialist is responsible for the coordination and strategy on assigned key account(s). Responsible for the overall development and implementation of the account plan. Identifies and develops Security services portfolio product sales opportunities (SASE, DDoS Mitigation, Threat Intelligence, Professional Services, and other Security services as developed), provides product solutions, ensures customer satisfaction, and maintains positive ongoing relationships to maximize sales for the company. Develops and maintains accurate sales and/or revenue forecasts and management of quota funnels. <h2>The Main Responsibilities</h2> <ul> <li>Delivers intelligent contact and task routing based on NLU and agent skills, proactive digital communications, contact containment via AI virtual agents, date management (automated date setting, and AI driven ECDs). Use cases span service delivery, enterprise field, and enterprise repair. Utilizes functional uses cases across, NAO, Product, Sales, IT and Finance, establishes the vision and strategic direction for assigned units, and leads the development and implementation of strategic plans, process, and organizational initiatives.</li> <li>Maintains collaborative relationships with key departments in the Company to align strategies and coordinate tactics cross-functionally within NA Operations. Develops and manages relationships with acquired and/or existing customers to attain additional business and retain existing revenue.</li> <li>Develops action plans to cross-sell and up-sell accounts to increase overall total customer spend with the company.</li> <li>Learns and develops further knowledge of new technologies and selling points which includes enhancing expertise in the company's entire product suite.</li> <li>Provides comprehensive account plans and strategies to win new business from new and/or existing accounts.</li> </ul> <h2>What We Look For in a Candidate</h2> <ul> <li>Experience in Security Sales and/or Information Technology 6+ years of relevant job experience with similar essential duties Driver’s license may be required</li> <li>Ability to travel as necessary Attention to detail with good organizational capabilities and ability to prioritize with good time management skills</li> <li>Experience in strategic, technical, and business communications application sales</li> <li>Strong communication skills and proficiency in selling to the close</li> <li>MBA or related graduate degree preferred</li> <li>Business/financial background is helpful</li> <li>Experience is consultative sales techniques and account planning</li> </ul> <h2>Compensation</h2> This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors. Location Based Pay Ranges $119,900.00 - $159,863.00 in these states: AL AR AZ FL GA IA ID IN KS KY LA ME MO MS MT ND NE NM OH OK PA SC SD TN UT VT WI WV WY $125,906.00 - $167,864.00 in these states: CO HI MI MN NC NH NV OR RI $131,891.00 - $175,854.00 in these states: AK CA CT DC DE IL MA MD NJ NY TX VA WA Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and/or sales compensation) as you move through the selection process. Learn more about Lumen's: <ul> <li><a href="https://jobs.lumen.com/global/en/benefits-statement" target="_blank">Benefits*</a></li> <li><a href="https://jobs.lumen.com/global/en/compensation-information" target="_blank">Bonus Structure</a></li> </ul> #LI-BJ1 <h2>What To Expect Next</h2> Based on your job application information you may be given the opportunity to complete a video interview immediately after applying. This will include a set of questions for you to record a response to in addition to Game Challenges. Completion of this video interview is a requirement in order to be considered for our open position. Now not a good time? No worries, we will also send you an email with a link to complete the video interview. We strongly recommend that you complete this within 5 days of your application date. Requisition #: 337196 Background Screening If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our <a href="https://jobs.lumen.com/global/en/faq" target="_blank">FAQ page</a>. Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Equal Employment Opportunities We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training. Disclaimer The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions. In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information. Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name. Application Deadline 03/08/2025

Specialized Sales II - Security

About Lumen Lumen connects the world. We are igniting business growth by connecting people, data and applications – quickly, securely, and effortlessly. Together, we are building a culture and company from the people up – committed to teamwork, trust and transparency. People power progress. We’re looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future. <h2>The Role</h2> The Regional Activation Director is a crucial leader responsible for driving sales results and optimizing team performance within the Mid-Market sector. This position collaborates closely with various departments to leverage programs, initiatives, and innovative strategies that enhance sales outcomes. The ideal candidate will embody key leadership principles and foster a culture of customer obsession, while working directly with senior leadership to address and resolve performance gaps. <h2>Location </h2> The professional in this role resides within the continental USA and works from home. <h2>The Main Responsibilities</h2> <ul> <li>Driving Sales Results in Mid- Markets with strong strategies to maximize revenue </li> <li>Leveraging Programs and Initiatives and ensuring alignment of Marketing initiatives. </li> <li>Collaborate with Revenue Enablement and Field Marketing Teams to utilize programs that drive sales results.</li> <li>Coaching and Development to enable sales leaders' effort focus on business outcomes rather than price and product functionality.</li> <li>Provide ongoing training and development to enhance team capabilities.</li> <li> Technology Optimization and effective application of technology resources and tools. </li> <li>Cultural Leadership with exemplifying Dare to Lead and Customer Obsession principles to enrich the Sales organizational culture.</li> <li>Performance Management with working and in hand with Senior Director to identify and address performance gaps within the team</li> </ul> <h2>What We Look For in a Candidate</h2> <ul> <li>Proven experience in a sales leadership role, preferably within the Mid-Market sector.</li> <li>Strong understanding of sales enablement and marketing initiatives.</li> <li>Excellent coaching and development skills.</li> <li>Proficiency in leveraging technology and enablement tools to drive sales results.</li> <li>Ability to exemplify and promote key leadership principles.</li> <li>Strong analytical and problem-solving skills.</li> <li>Excellent communication and collaboration abilities.</li> <li>Five plus years Sales, account management experience</li> <li>Bachelor's Degree or equivalent work experience in making an impact and driving business outcomes </li> <li>Experience in presenting, consulting, coaching, and advising sales leaders and well as front-line sales teams </li> <li>Possesses leadership qualities and applies emotional intelligence to coaching practices </li> <li>Passionate and effective in educating, empowering and inspiring teams</li> <li>Strong verbal and written communications skills with ability to influence and build strategic relationships</li> <li>Ability to multi-task and manage multiple projects in a dynamic, fast-paced, multifaceted enablement team and environment</li> <li>Ability to coach the coach in driving change with sustainable results</li> <li>Knowledge of MSOffice (Excel, Word, Power Point) in creating professional enablement/training content with ability to quickly learn new application software skill</li> </ul> <h2>Compensation</h2> This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors. Location Based Pay Ranges: $132,300.00 - $176,400.00 in these states: AL, AR, AZ, FL, GA, IA, ID, IN, KS, KY, LA, ME, MO, MS, MT, ND, NE, NM, OH, OK, PA, SC, SD, TN, UT, VT, WI, WV, and WY. $138,915.00 - $185,220.00 in these states: CO, HI, MI, MN, NC, NH, NV, OR, and RI. $145,530.00 - $194,040.00 in these states: AK, CA, CT, DC, DE, IL, MA, MD, NJ, NY, TX, VA, and WA. Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and/or sales compensation) as you move through the selection process. Learn more about Lumen's: <ul> <li><a href="https://jobs.lumen.com/global/en/benefits-statement" target="_blank">Benefits*</a></li> <li><a href="https://jobs.lumen.com/global/en/compensation-information" target="_blank">Bonus Structure</a></li> </ul> <h2>What to Expect Next</h2> Based on your job application information you may be given the opportunity to complete a video interview immediately after applying. This will include a set of questions for you to record a response to in addition to Game Challenges. Completion of this video interview is a requirement in order to be considered for our open position. Now not a good time? No worries, we will also send you an email with a link to complete the video interview. We strongly recommend that you complete this within 5 days of your application date. Requisition #: 336954 Background Screening If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our <a href="https://jobs.lumen.com/global/en/faq" target="_blank">FAQ page</a>. Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Equal Employment Opportunities We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training. Disclaimer The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions. In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information. Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name. Application Deadline 03/09/2025

Director Sales Activation

About Lumen Lumen connects the world. We are igniting business growth by connecting people, data and applications – quickly, securely, and effortlessly. Together, we are building a culture and company from the people up – committed to teamwork, trust and transparency. People power progress. We’re looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future. <h2>The Role</h2> This advanced role is responsible for producing new sales and growing brand awareness within a defined territory by selling the Lumen portfolio of products, services and solutions. As a desk-based position, with limited field engagement, this role will target mostly new logo acquisition and development through well-supported sales and prospecting motions, as well as assist in development of peers and newer team members when required. <h2>The Main Responsibilities</h2> <ul> <li>Desk-based prospecting, selling and account management into assigned customer, meeting assigned monthly sales quotas. Proactively solve sales challenges and customer obstacles.</li> <li>Deliver a strong value proposition during consultative and transactional selling approaches that maximize sales revenue. </li> <li>Prospect and qualify through calls, emails, social media, internal marketing campaigns, call blitzes, follow up, etc.</li> <li>Effectively navigate company systems and tools to provide customers with timely quotes, follow up.</li> <li>Prepare agendas for every customer call, conduct strong customer meetings and identify opportunities from every sales call. </li> <li>Engage internal resources and support personnel to provide an exceptional customer experience.</li> <li>Leverage the broader sales resource eco-system to drive high impact opportunities.</li> <li>Work with urgency through all aspects of the sales cycle through closing.</li> <li>Maintain updated sales stages and accurate notes in Salesforce.com. Create and maintain account plans as required.</li> <li>Provide activity reports as required. Forecast and commit monthly sales volume accurately.</li> <li>Attend assigned meeting and participate in all company training requirements. </li> <li>Mentor teammates as a senior person on the team and lead by example with a strong attitude, high energy and leadership characteristics.</li> </ul> <h2>What We Look For in a Candidate</h2> <ul> <li>4+ years sales experience</li> <li>Experience selling similar products and solutions.</li> <li>Experience selling telecom/telecom solutions.</li> <li>Advanced sales experience in a similar desk-based or inside/outside role.</li> <li>History developing new accounts and opening new sales territories a plus. </li> <li>Ability to conduct an efficient sales call or web-conference.</li> <li>Prepared, organized and planned approach to daily business pursuits.</li> <li>Persuasive selling skills and prospecting skills – cold calling, e-mail, social media, messaging, etc. </li> <li>Effective relationship building. Positive, effective communicator. Team player and coachable. Results-oriented/outcome-driven. Works well when presented with challenges.</li> <li>Proficiency in Salesforce/CRM.</li> <li>Work daily with integrity and follow the Lumen Unifying Principles.</li> </ul> <h2>Compensation</h2> This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors. Location Based Pay Ranges: $49,613.00 - $66,150.00 in these states: AL, AR, AZ, FL, GA, IA, ID, IN, KS, KY, LA, ME, MO, MS, MT, ND, NE, NM, OH, OK, PA, SC, SD, TN, UT, VT, WI, WV, and WY. $52,101.00 - $69,458.00 in these states: CO, HI, MI, MN, NC, NH, NV, OR, and RI. $54,579.00 - $72,765.00 in these states: AK, CA, CT, DC, DE, IL, MA, MD, NJ, NY, TX, VA, and WA. Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and/or sales compensation) as you move through the selection process. Learn more about Lumen's: <ul> <li><a href="https://jobs.lumen.com/global/en/benefits-statement" target="_blank">Benefits</a></li> <li><a href="https://jobs.lumen.com/global/en/compensation-information" target="_blank">Bonus Structure</a></li> </ul> <h2>What to Expect Next</h2> Based on your job application information you may be given the opportunity to complete a video interview immediately after applying. This will include a set of questions for you to record a response to in addition to Game Challenges. Completion of this video interview is a requirement in order to be considered for our open position. Now not a good time? No worries, we will also send you an email with a link to complete the video interview. We strongly recommend that you complete this within 5 days of your application date. Requisition #: 337171 Background Screening If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our <a href="https://jobs.lumen.com/global/en/faq" target="_blank">FAQ page</a>. Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Equal Employment Opportunities We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training. Disclaimer The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions. In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information. Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name. Application Deadline 03/11/2025

Account Manager II - DB Sales

About Lumen Lumen connects the world. We are igniting business growth by connecting people, data and applications – quickly, securely, and effortlessly. Together, we are building a culture and company from the people up – committed to teamwork, trust and transparency. People power progress. We’re looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future. <h2>The Role</h2> A seasoned sales professional responsible for developing and enhancing their assigned territory through new sales and brand awareness within a defined territory. Expected to sell the Lumen portfolio of products, services and solutions from a desk-based position, with some field engagement, targeting mostly new logo acquisition and development through well-supported sales and prospecting motions. As part of the professional growth and development, the role may require mentoring and coaching of 1-3 account managers/teammates as part of a leadership path within the company. <h2>The Main Responsibilities</h2> <ul> <li>Desk-based prospecting, selling and account management into assigned customers. Prospect and qualify through calls, emails, social media, internal marketing campaigns, call blitzes, follow up, etc. Meet assigned monthly sales quotas.</li> <li>Deliver a strong value proposition during consultative and transactional selling approaches that maximize sales revenue. Leverage the broader sales resource eco-system to drive high impact opportunities.</li> <li>Prepare agendas for every customer call, conduct strong customer meetings and identify opportunities from every sales call. </li> <li>Engage internal resources and support personnel to provide an exceptional customer experience. Proactively solve sales obstacles and customer challenges.</li> <li>Effectively navigate company systems and tools to provide customers with timely quotes, follow up.</li> <li>Maintain updated sales stages and accurate notes in Salesforce.com.</li> <li>Take ownership in the sales performance and success outcomes of your mentored peers through weekly meetings, individual training and coaching. Create and maintain account plans as required.</li> <li>Provide activity reports as required, forecast and commit monthly sales volume accurately. </li> <li>Mentor teammates and lead by example with a strong attitude, high energy and leadership characteristics.</li> <li>Enhance and develop knowledge of new technologies and selling points to build strong career and serve as effective resource to your customers.</li> </ul> <h2>What We Look For in a Candidate</h2> <ul> <li>5-7+ years sales experience</li> <li>Experience selling telecom/telecom solutions, experirence has a team leader</li> <li>Advanced sales experience in a similar desk-based or inside/outside role. Experience selling similar products and solutions.</li> <li>Ability to conduct an efficient sales call or web-conference.</li> <li>History developing new accounts and opening new sales territories.</li> <li>Work with urgency through all aspects of the sales cycle through closing.</li> <li>Work daily with integrity and follow the Lumen Unifying Principles.</li> <li>Persuasive selling skills and prospecting skills (cold calling, e-mail, social media, etc).</li> <li>Positive, effective communicator. A team player and open to coaching opportunities.</li> </ul> <h2>Compensation</h2> This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors. Location Based Pay Ranges: $54,170.00 - $72,219.00 in these states: AL, AR, AZ, FL, GA, IA, ID, IN, KS, KY, LA, ME, MO, MS, MT, ND, NE, NM, OH, OK, PA, SC, SD, TN, UT, VT, WI, WV, and WY. $56,879.00 - $75,831.00 in these states: CO, HI, MI, MN, NC, NH, NV, OR, and RI. $59,588.00 - $79,443.00 in these states: AK, CA, CT, DC, DE, IL, MA, MD, NJ, NY, TX, VA, and WA. Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and/or sales compensation) as you move through the selection process. Learn more about Lumen's: <ul> <li><a href="https://jobs.lumen.com/global/en/benefits-statement" target="_blank">Benefits</a></li> <li><a href="https://jobs.lumen.com/global/en/compensation-information" target="_blank">Bonus Structure</a></li> </ul> <h2>What to Expect Next</h2> Based on your job application information you may be given the opportunity to complete a video interview immediately after applying. This will include a set of questions for you to record a response to in addition to Game Challenges. Completion of this video interview is a requirement in order to be considered for our open position. Now not a good time? No worries, we will also send you an email with a link to complete the video interview. We strongly recommend that you complete this within 5 days of your application date. Requisition #: 337122 Background Screening If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our <a href="https://jobs.lumen.com/global/en/faq" target="_blank">FAQ page</a>. Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Equal Employment Opportunities We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training. Disclaimer The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions. In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information. Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name. Application Deadline 03/08/2025

Account Manager Senior - Desk Based Sales

About Lumen Lumen connects the world. We are igniting business growth by connecting people, data and applications – quickly, securely, and effortlessly. Together, we are building a culture and company from the people up – committed to teamwork, trust and transparency. People power progress. We’re looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future. <h2>The Role</h2> This advanced role is responsible for producing new sales and growing brand awareness within a defined territory by selling the Lumen portfolio of products, services and solutions. As a desk-based position, with limited field engagement, this role will target mostly new logo acquisition and development through well-supported sales and prospecting motions, as well as assist in development of peers and newer team members when required. <h2>The Main Responsibilities</h2> <ul> <li>Desk-based prospecting, selling and account management into assigned customer, meeting assigned monthly sales quotas. Proactively solve sales challenges and customer obstacles.</li> <li>Deliver a strong value proposition during consultative and transactional selling approaches that maximize sales revenue. </li> <li>Prospect and qualify through calls, emails, social media, internal marketing campaigns, call blitzes, follow up, etc.</li> <li>Effectively navigate company systems and tools to provide customers with timely quotes, follow up.</li> <li>Prepare agendas for every customer call, conduct strong customer meetings and identify opportunities from every sales call. </li> <li>Engage internal resources and support personnel to provide an exceptional customer experience.</li> <li>Leverage the broader sales resource eco-system to drive high impact opportunities.</li> <li>Work with urgency through all aspects of the sales cycle through closing.</li> <li>Maintain updated sales stages and accurate notes in Salesforce.com. Create and maintain account plans as required.</li> <li>Provide activity reports as required. Forecast and commit monthly sales volume accurately.</li> <li>Attend assigned meeting and participate in all company training requirements. </li> <li>Mentor teammates as a senior person on the team and lead by example with a strong attitude, high energy and leadership characteristics.</li> </ul> <h2>What We Look For in a Candidate</h2> <ul> <li>4+ years sales experience</li> <li>Experience selling similar products and solutions.</li> <li>Experience selling telecom/telecom solutions.</li> <li>Advanced sales experience in a similar desk-based or inside/outside role.</li> <li>History developing new accounts and opening new sales territories a plus. </li> <li>Ability to conduct an efficient sales call or web-conference.</li> <li>Prepared, organized and planned approach to daily business pursuits.</li> <li>Persuasive selling skills and prospecting skills – cold calling, e-mail, social media, messaging, etc. </li> <li>Effective relationship building. Positive, effective communicator. Team player and coachable. Results-oriented/outcome-driven. Works well when presented with challenges.</li> <li>Proficiency in Salesforce/CRM.</li> <li>Work daily with integrity and follow the Lumen Unifying Principles.</li> </ul> <h2>Compensation</h2> This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors. Location Based Pay Ranges: $49,613.00 - $66,150.00 in these states: AL, AR, AZ, FL, GA, IA, ID, IN, KS, KY, LA, ME, MO, MS, MT, ND, NE, NM, OH, OK, PA, SC, SD, TN, UT, VT, WI, WV, and WY. $52,101.00 - $69,458.00 in these states: CO, HI, MI, MN, NC, NH, NV, OR, and RI. $54,579.00 - $72,765.00 in these states: AK, CA, CT, DC, DE, IL, MA, MD, NJ, NY, TX, VA, and WA. Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and/or sales compensation) as you move through the selection process. Learn more about Lumen's: <ul> <li><a href="https://jobs.lumen.com/global/en/benefits-statement" target="_blank">Benefits</a></li> <li><a href="https://jobs.lumen.com/global/en/compensation-information" target="_blank">Bonus Structure</a></li> </ul> <h2>What to Expect Next</h2> Based on your job application information you may be given the opportunity to complete a video interview immediately after applying. This will include a set of questions for you to record a response to in addition to Game Challenges. Completion of this video interview is a requirement in order to be considered for our open position. Now not a good time? No worries, we will also send you an email with a link to complete the video interview. We strongly recommend that you complete this within 5 days of your application date. Requisition #: 337121 Background Screening If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our <a href="https://jobs.lumen.com/global/en/faq" target="_blank">FAQ page</a>. Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Equal Employment Opportunities We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training. Disclaimer The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions. In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information. Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name. Application Deadline 03/08/2025

Account Manager II - Desk Based Sales

About Lumen Lumen connects the world. We are igniting business growth by connecting people, data and applications – quickly, securely, and effortlessly. Together, we are building a culture and company from the people up – committed to teamwork, trust and transparency. People power progress. We’re looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future. <h2>The Role</h2> This advanced role is responsible for producing new sales and growing brand awareness within a defined territory by selling the Lumen portfolio of products, services and solutions. As a desk-based position, with limited field engagement, this role will target mostly new logo acquisition and development through well-supported sales and prospecting motions, as well as assist in development of peers and newer team members when required. <h2>Location</h2> This position allows for work from home within the United States. <h2>The Main Responsibilities</h2> <ul> <li>Desk-based prospecting, selling and account management into assigned customer, meeting assigned monthly sales quotas. Proactively solve sales challenges and customer obstacles.</li> <li>Deliver a strong value proposition during consultative and transactional selling approaches that maximize sales revenue. </li> <li>Prospect and qualify through calls, emails, social media, internal marketing campaigns, call blitzes, follow up, etc.</li> <li>Effectively navigate company systems and tools to provide customers with timely quotes, follow up.</li> <li>Prepare agendas for every customer call, conduct strong customer meetings and identify opportunities from every sales call. </li> <li>Engage internal resources and support personnel to provide an exceptional customer experience.</li> <li>Leverage the broader sales resource eco-system to drive high impact opportunities.</li> <li>Work with urgency through all aspects of the sales cycle through closing.</li> <li>Maintain updated sales stages and accurate notes in Salesforce.com. Create and maintain account plans as required.</li> <li>Provide activity reports as required. Forecast and commit monthly sales volume accurately.</li> <li>Attend assigned meeting and participate in all company training requirements. </li> <li>Mentor teammates as a senior person on the team and lead by example with a strong attitude, high energy and leadership characteristics.</li> </ul> <h2>What We Look For in a Candidate</h2> <ul> <li>4+ years sales experience</li> <li>Experience selling similar products and solutions.</li> <li>Experience selling telecom/telecom solutions.</li> <li>Advanced sales experience in a similar desk-based or inside/outside role.</li> <li>History developing new accounts and opening new sales territories a plus. </li> <li>Ability to conduct an efficient sales call or web-conference.</li> <li>Prepared, organized and planned approach to daily business pursuits.</li> <li>Persuasive selling skills and prospecting skills – cold calling, e-mail, social media, messaging, etc. </li> <li>Effective relationship building. Positive, effective communicator. Team player and coachable. Results-oriented/outcome-driven. Works well when presented with challenges.</li> <li>Proficiency in Salesforce/CRM.</li> <li>Work daily with integrity and follow the Lumen Unifying Principles.</li> </ul> <h2>Compensation</h2> This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors. Location Based Pay Ranges: $49,613.00 - $66,150.00 in these states: AL, AR, AZ, FL, GA, IA, ID, IN, KS, KY, LA, ME, MO, MS, MT, ND, NE, NM, OH, OK, PA, SC, SD, TN, UT, VT, WI, WV, and WY. $52,101.00 - $69,458.00 in these states: CO, HI, MI, MN, NC, NH, NV, OR, and RI. $54,579.00 - $72,765.00 in these states: AK, CA, CT, DC, DE, IL, MA, MD, NJ, NY, TX, VA, and WA. Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and/or sales compensation) as you move through the selection process. Learn more about Lumen's: <ul> <li><a href="https://jobs.lumen.com/global/en/benefits-statement" target="_blank">Benefits</a></li> <li><a href="https://jobs.lumen.com/global/en/compensation-information" target="_blank">Bonus Structure</a></li> </ul> <h2>What to Expect Next</h2> Based on your job application information you may be given the opportunity to complete a video interview immediately after applying. This will include a set of questions for you to record a response to in addition to Game Challenges. Completion of this video interview is a requirement in order to be considered for our open position. Now not a good time? No worries, we will also send you an email with a link to complete the video interview. We strongly recommend that you complete this within 5 days of your application date. Requisition #: 337120 Background Screening If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our <a href="https://jobs.lumen.com/global/en/faq" target="_blank">FAQ page</a>. Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Equal Employment Opportunities We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training. Disclaimer The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions. In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information. Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name. Application Deadline 03/08/2025

Account Manager II- Desk Based Sales

About Lumen Lumen connects the world. We are igniting business growth by connecting people, data and applications – quickly, securely, and effortlessly. Together, we are building a culture and company from the people up – committed to teamwork, trust and transparency. People power progress. We’re looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future. <h2>The Role</h2> We are looking for a Senior Director of Technical Marketing to join our core Marketing team at Lumen. As a Senior Director of Technical Marketing, you will be responsible for planning, implementing, and managing our overall technical marketing strategy. You will lead the team of marketers responsible for the messaging, packaging, and delivery of our products to market. This position reports to the Vice President of Product Marketing. <h2>Location</h2> This is a remote opportunity open to candidates located anywhere in the U.S. <h2>The Main Responsibilities</h2> <ul> <li>Develop comprehensive technical marketing strategies to drive usage and cross-sell of products.</li> <li>Create compelling product positioning, value propositions, and messaging that resonate with target audiences.</li> <li>Implement data-driven marketing campaigns to drive product awareness, adoption, and revenue growth.</li> <li>Define deployment architectures that further technical proof and validation.</li> <li>Create content for external 1st party and 3rd party websites.</li> <li>Develop first meeting presentation content, including product value proposition, benefits, outcomes, etc.</li> <li>Create product fit validation content.</li> <li>Develop technical architecture for common deployments.</li> <li>Provide boilerplate template proposals for Lumen product and service offers.</li> <li>Maintain relationships with key stakeholders to gather insights and support product strategy.</li> <li>Collaborate with cross-functional teams to ensure alignment on product messaging and positioning.</li> <li>Lead competitive analysis and market research efforts to identify trends, opportunities, and threats.</li> </ul> <h2>What We Look For in a Candidate</h2> <ul> <li>Bachelor’s degree in business, Marketing, or a related area.</li> <li>10+ years of experience with Product Marketing or Technical Marketing.</li> <li>Experience in the telecommunications industry is preferred but not required.</li> </ul> <h2>Compensation</h2> This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors. Location Based Pay Ranges $171,447 - $228,596 in these states: AL AR AZ FL GA IA ID IN KS KY LA ME MO MS MT ND NE NM OH OK PA SC SD TN UT VT WI WV WY $180,020 - $240,026 in these states: CO HI MI MN NC NH NV OR RI $188,592 - $251,456 in these states: AK CA CT DC DE IL MA MD NJ NY TX VA WA Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and/or sales compensation) as you move through the selection process. Learn more about Lumen's: <a href="https://jobs.lumen.com/global/en/benefits-statement" target="_blank">Benefits</a> <a href="https://jobs.lumen.com/global/en/compensation-information" target="_blank">Bonus Structure</a> Requisition #: 337012 Background Screening If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our <a href="https://jobs.lumen.com/i/global/en/faqs" target="_blank">FAQ page</a>. Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Equal Employment Opportunities We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training. Disclaimer The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions. In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information. Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name. Application Deadline 02/26/2025

Senior Director of Technical Marketing

Airtable is the no-code app platform that empowers people closest to the work to accelerate their most critical business processes. More than 500,000 organizations, including 80% of the Fortune 100, rely on Airtable to transform how work gets done.We’re seeking an experienced operator to develop and run a global portfolio of enablement programs as well as serve as an Enablement lead for our Partner &amp; Professional Services department. This key role will partner with Services + Partner leadership teams, Product, Strategy and other Enablement Leads to strategically develop and oversee a portfolio of global enablement programs. The successful Manager will analyze gaps, propose new programs, own outcomes and make improvements to their portfolio. This person will build and lead training programs. Please note, this is an IC position. <h1>What you'll do</h1> <ul> <li>Training and Development: Design, develop, and implement targeted training programs for Professional Services and Partner Teams that enhance service delivery capabilities, customer outcomes and partner engagement. </li> <li>Business Improvement: Accelerate time to readiness within the Services and Partner orgs, ensuring the ability to deploy and consult on new and existing products effectively and efficiently</li> <li>Onboarding: Create and manage a comprehensive onboarding process for new professional services consultants and partners, ensuring they are equipped with the knowledge and resources to effectively serve clients.</li> <li>Resource Creation: Develop and maintain training materials, playbooks, and resource guides that support ongoing learning and development for both internal teams and external partners.</li> <li>Scale: Develop scale assets and digital programs to augment live trainings, and manage assets to ensure regular updates and compliance</li> <li>Performance Metrics: Establish key performance indicators (KPIs) to measure the effectiveness of enablement programs, providing insights and reports to leadership on progress and areas for improvement.</li> <li>Collaboration: Project manage cross-functional work streams and lead subject matter experts across Professional Services, Partners and Product in the creation and delivery of impactful enablement programs</li> <li>Coaching and Support: Provide ongoing coaching and support to Professional Services and Partner Teams, helping them to apply their training in client engagements and improve service delivery.</li> <li>Feedback and Improvement: Gather feedback from participants and stakeholders to continuously enhance enablement programs, ensuring they meet the evolving needs of the organization and its partners.</li> </ul> <h1>Who you are</h1> <ul> <li>5+ years of experience in enablement, training, or professional services, with a focus on partner enablement preferred.</li> <li>3+ years of program management or operations experience building enablement processes and tracking outcomes (ideally in SaaS)</li> <li>Strong understanding of adult learning principles and instructional design methodologies.</li> <li>Excellent communication, presentation, and interpersonal skills, with the ability to engage and influence diverse audiences.</li> <li>Proven ability to manage multiple projects and meet deadlines in a fast-paced environment.</li> <li>Proficient in using learning management systems (LMS), video editing software and other training tools.</li> <li>Experience leveraging AI to streamline the creation and maintenance of learning assets</li> <li>Strong analytical skills and experience with data-driven decision-making.</li> <li>Knowledge of professional services methodologies and partner ecosystems is a plus</li> <li>Certification in training or coaching (e.g., ATD, CPTD) is advantageous.</li> <li>Experience with AI and Low/No Code platforms preferred</li> <li>Collaborative: experience and desire to work cross-functionally</li> <li>Own outcomes: you believe in continuous improvement and want to optimize </li> <li>Strong verbal and written communicator</li> </ul> Airtable is an equal opportunity employer. We embrace diversity and strive to create a workplace where everyone has an equal opportunity to thrive. We welcome people of different backgrounds, experiences, abilities, and perspectives. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or any characteristic protected by applicable federal and state laws, regulations and ordinances. Learn more about your <a href="https://drive.google.com/file/d/1jAj2by1bto5g8Xqn9hWNAwPOMGNd_fM6/view?usp=sharing" target="_blank">EEO rights as an applicant</a>. VEVRAA-Federal Contractor If you have a medical condition, disability, or religious belief/practice which inhibits your ability to participate in any part of the application or interview process, please complete our <a href="https://airtable.com/shrq13fCV8h1sx2t8" target="_blank">Accommodations Request Form</a> and let us know how we may assist you. Airtable is committed to participating in the interactive process and providing reasonable accommodations to qualified applicants. #LI-Remote Compensation awarded to successful candidates will vary based on their work location, relevant skills, and experience. Our total compensation package also includes the opportunity to receive benefits, restricted stock units, and may include incentive compensation. To learn more about our comprehensive benefit offerings, please check out <a href="https://airtable.com/careers/life-at-airtable" target="_blank">Life at Airtable</a>. For work locations in the San Francisco Bay Area, Seattle, New York City, and Los Angeles, the base salary range for this role is: $157,000—$205,000 USD For all other work locations (including remote), the base salary range for this role is: $142,000—$184,900 USD Please see our Privacy Notice for details regarding Airtable’s collection and use of personal information relating to the application and recruitment process by clicking <a href="https://www.airtable.com/company/personnel-privacy-notice" target="_blank">here</a>.

33 Sales & Business Development Jobs in Jersey City, NJ, USA