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Sales Development Representative:Are you passionate about helping diverse organizations exceed their goals and expand their reach through software solutions? Do you have a strong desire to begin or continue your career in software sales? Are you ready to contribute to Blackbaud’s vision, “to power an Ecosystem of Good?”If yes, Blackbaud’s Sales Development Representative role is one we encourage you to apply for!About the Sales Development Representative role:The Sales Development Representative (SDR) helps generate sales for Prospecting Account Executives (AE’s). The SDR is responsible for effectively and efficiently researching, engaging, and connecting prospective customers to the sales team to drive “top of the sales funnel” activity and help generate pipeline. In addition to prospecting sales opportunities in the market, the SDR will collaborate with AE’s on targeted lists, planning outreach, and building prospect pools. The SDR role is critical in surfacing new opportunities for our sales team. Given this, the SDR role is a quota-bearing role. The SDR’s Quotas will include monthly goals for the scheduling of qualified initial sales meetings (Discovery Calls) led by an AE and building pipeline on prospect accounts.For strong performers, we have a rigorous upskilling and development program to prepare SDRs to enter our Sales Academy, leading to future quota-bearing roles such as Commercial Account Executive.What you'll be doing:<ul> <li>Contact by phone or email a high volume of prospected leads per day to initiate conversation, present the value of products and solutions, and qualify prospects to move on to a discovery call with an Account Executive </li> <li>Research to engage market prospects that fit the ideal customer profile based on targeted market, and identify relevant internal company contacts for targeted outreach</li> <li>Research and identify prospects’ business needs and confirm our ability to address them using available digital learning solutions and or software.</li> <li>Adapt messaging to prospects based on needs and areas of interests, while highlighting relevant industry trends and Blackbaud’s diverse business solutions</li> <li>Generate demand for Blackbaud products and solutions through the creation and adaption of targeted email campaigns that reach highly relevant audiences</li> <li>Record and maintain outreach records in Salesforce system up-to-date contact information and notes for all Prospect contacts.</li> <li>Track and report on individual progress to monthly and quarterly goals for initial sales meetings and pipeline sourced </li> <li>Meet regularly (weekly or biweekly) with your assigned Account Executives and communicate timely and accurately with the team to provide updates on weekly outreach activity, successes, and additional areas and prospects to target </li> <li>Additional professional development opportunities including shadowing, training and certification of key activities and skills across the sales process (discovery, demos, relationship engagement calls) to prepare strong performers for next commercial steps as Account Executives or Account Managers </li> <li>Other job-related duties as assigned </li> </ul>What we’ll want you to have:<ul> <li>Previous experience or knowledge of high-volume outbound contact (email &amp; phone) in a sales environment</li> <li>Previous experience or knowledge of technical or software product sales is a plus</li> <li>Familiarity with sales tools such as LinkedIn Sales Navigator, Salesloft, Consensus, and Salesforce is a plus</li> <li>Track record of quota and or measurable goal achievement</li> <li>Excellent verbal and written communication skills</li> <li>Excellent time management and organizational skills </li> <li>Goal &amp; growth mindset with the ability to seek out and apply coaching feedback regarding sales skills </li> <li>Desire to grow and continue on as a sales professional</li> </ul>#LI-REMOTEStay up to date on everything Blackbaud, follow us on <a href="http://bit.ly/FollowUsLI" target="_blank">Linkedin</a>, <a href="http://bit.ly/2xn65ez" target="_blank">Twitter</a>, <a href="https://www.instagram.com/blackbaud/" target="_blank">Instagram</a>, <a href="http://bit.ly/2yNWNJH" target="_blank">Facebook</a> and <a href="https://bit.ly/BLKBYouTube" target="_blank">YouTube ​</a>Blackbaud is a remote-first company which embraces a flexible remote work culture. Blackbaud supports hiring and career development for all roles from the location you are in today!Blackbaud is proud to be an equal opportunity employer and is committed to maintaining a diverse and inclusive work environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, physical or mental disability, age, or veteran status or any other basis protected by federal, state, or local law.To all recruitment agencies: We do not accept unsolicited agency resumes and are not responsible for any fees related to unsolicited resumes.A notice to candidates: Recruitment Fraudulent Alert: Your personal information and online safety as a candidate mean a lot to us! At Blackbaud and our portfolio of companies, recruiters only direct candidates to apply through our official careers page at <a href="https://careers.blackbaud.com/us/en" target="_blank">https://careers.blackbaud.com/us/en</a> or our official LinkedIn page. Recruiters will never request payments, ask for financial account information or sensitive information like social security numbers, or conduct interviews via Skype. Anyone suggesting otherwise is not a representative of Blackbaud. If you are unsure if a message is from Blackbaud, please email <a href="#">blackbaudrecruiting@blackbaud.com</a>. The starting base salary and annual proposed commission is $46,100.00 to $58,300.00. Blackbaud may pay more or less based on employee qualifications, market value, sales quota, Company finances, and other operational considerations.Benefits Include:<ul> <li>Medical, dental, and vision insurance</li> <li>Remote-first workforce</li> <li>401(k) program with employer match</li> <li>Flexible paid time off</li> <li>Generous Parental Leave</li> <li>Volunteer for vacation</li> <li>Opportunities to connect to build community and belonging</li> <li>Pet insurance, legal and identity protection</li> <li>Tuition reimbursement program</li> </ul>

Blackbaud

Sales Development Representative

About Lumen Lumen connects the world. We are igniting business growth by connecting people, data and applications – quickly, securely, and effortlessly. Together, we are building a culture and company from the people up – committed to teamwork, trust and transparency. People power progress. Lumen’s commitment to workplace inclusion and employee support shines bright. We’ve made the Newsweek 2024 Greatest Workplaces for Diversity list and achieved a perfect score of 100 on the Human Rights Campaign Corporate Equality Index (CEI) for the fifth consecutive year. Plus, we’re the top employer in the communications and telecom industry, ranking 12th overall across all industries in The American Opportunity Index. We’re looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future. <h2>The Role</h2> The Customer Success Executive is a customer-facing role that ensures our largest customers are wildly successful in delivering on their critical business objectives through leveraging their current Lumen solutions. This is accomplished by viewing our products from the customers’ perspective, monitoring early indicators of customer health, proactively addressing their concerns, and helping them better use our technology to meet their corporate goals and objectives. With established trust and loyalty, this role seeks to naturally progress and expand the partnership through identifying potential up-sell and cross-sell opportunities and engages sales accordingly. <h2>The Main Responsibilities</h2> <ul> <li>Build long-term, value-based relationships with decisionmakers and influencers to understand the customer’s landscape and establish loyalty</li> <li>Manage overall customer metrics, including usage data, health indicators and renewal dates to align with customer objectives</li> <li>Evaluate product and portal adoption maturity level to address roadblocks and provide best practices and a prescriptive approach to address needs</li> <li>Construct and implement a customer success plan across all steps of the lifecycle, setting expectations for each milestone, ensuring personalized value, and driving positive customer experience to achieve desired outcomes</li> <li>Recognize opportunities for expansion based on knowledge of the Lumen portfolio, partnering with sales as necessary</li> <li>Implement revenue management practices driving accountability and goal alignment, revenue retention and growth strategies including value realization, renewal execution, risk management and customer growth</li> <li>Manage risks to customer success, identify root causes, define and activate solutions, and deploy cross-functional support to resolve</li> <li>Partner with sales, delivery &amp; support to set proper expectations and ensure successful deployment of solutions and services</li> <li>Responsible for defining and executing renewal strategy via clear alignment of customer priorities and roadmap, incorporating on-net migrations, managing writedowns positively impacting Lumen profit margins</li> </ul> <h2>What We Look For in a Candidate</h2> <ul> <li>Experience: 7+ years customer success or account management experience</li> <li>Education Level: Bachelor's Degree or equivalent work experience</li> <li>Experience in working with complex, Fortune 500, multi-divisional, international customer</li> <li>Comfortable presenting, consulting, and advising at C-level and other executives</li> <li>Assertive verbal and written communications skills with ability to build strategic relationships (deep and wide) within organizations</li> <li>Ability to work closely with the customer and effectively negotiate directly with the customer and internally on their behalf</li> <li>Strong analytical skills with the ability to translate data into customer insights and leverage with customer engagement strategies</li> <li>Experience in collaborating and guiding cross-functional teams (e.g. Sales, Product, Marketing, Service Delivery)</li> <li>Brings strong technology and data networking knowledge with technical aptitude to stay current in evolving technology sector</li> <li>Effective and confident decision making based on business and financial principles</li> <li>Working knowledge of MS Office suite</li> </ul> <h2>Compensation</h2> This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors. Location Based Pay Ranges: $86,825.00 - $115,763.00 in these states: AL, AR, AZ, FL, GA, IA, ID, IN, KS, KY, LA, ME, MO, MS, MT, ND, NE, NM, OH, OK, PA, SC, SD, TN, UT, VT, WI, WV, and WY. $91,172.00 - $121,559.00 in these states: CO, HI, MI, MN, NC, NH, NV, OR, and RI. $95,508.00 - $127,344.00 in these states: AK, CA, CT, DC, DE, IL, MA, MD, NJ, NY, TX, VA, and WA. Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and/or sales compensation) as you move through the selection process. Learn more about Lumen's: <ul> <li><a href="https://www.lumenbenefits.com/httpdocs2/index.html" target="_blank">Benefits</a></li> <li><a href="https://jobs.lumen.com/global/en/compensation-information" target="_blank">Bonus Structure</a></li> </ul> <h2>What to Expect Next</h2> Based on your job application information you may be given the opportunity to complete a video interview immediately after applying. This will include a set of questions for you to record a response to in addition to Game Challenges. Completion of this video interview is a requirement in order to be considered for our open position. Now not a good time? No worries, we will also send you an email with a link to complete the video interview. We strongly recommend that you complete this within 5 days of your application date. Requisition #: 336852 Background Screening If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our <a href="https://jobs.lumen.com/global/en/faq" target="_blank">FAQ page</a>. Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Equal Employment Opportunities We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training. Disclaimer The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions. In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information. Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name. Application Deadline 02/15/2025

CenturyLink

Customer Success Executive

Center 1 (19052), United States of America, McLean, VirginiaBusiness Manager, Strategy (Remote-Eligible)Summary: As a Business Manager at Capital One, you will apply your strategic and analytical skills to major company challenges. You'll team with world-class professionals to develop and test strategies that ultimately impact the bottom line. And you will do it all in a collaborative environment that values your insight, encourages you to take on new responsibility, promotes continuous learning, and rewards innovation. General Responsibilities: <ul> <li>Strategic leadership: Develop business strategies that will drive growth, profitability, and competitive success for Capital One in the face of shifting consumer and regulatory demands </li> <li>Product: Develop and implement new product and pricing strategies for various lending products; lead product level modeling/analytics </li> <li>Marketing: Lead direct-to-consumer marketing efforts for select products, and strategic intent for products distributed through the retail channel. Build targeted insights to inform the design and development of new customer experiences, as well as breakthrough technology and concepts designed to deliver on new go-to-market strategies </li> <li>Credit Risk: Drive step-change improvements in credit performance by connecting drivers of future consumer credit trends to historical behavior, creating risk models, and testing hypotheses using rigorous monitoring and analysis </li> </ul><ul> <li>Execution: Manage and sequence delivery of business intent, build business requirements and execute against the product strategy. Oversee multiple projects and programs concurrently </li> <li>Partnership: Work closely with colleagues across Capital One including: IT, Sales, Operations, Finance and others to drive improvement in quality, volume, service, and profitability </li> <li>Strategic &amp; analytic orientation: A proven track record of decision making and problem solving based on analytics. Conceptual thinking skills must be complemented by a strong quantitative orientation, given that a large part of the business is based on rigorous analytic marketing &amp; credit risk management </li> <li>Strong business judgment, leadership and integrity: He/she should be a tenacious decision maker, able to bring a healthy, aggressive, yet responsible approach to business </li> <li>Strong executive communication skills: Impeccable written and oral communication credentials, coupled with strategic influencing skills and the ability to drive agreement through intellect, interpersonal and negotiation skills </li> <li>Clear results orientation: display an intense focus on achieving both short and long term goals. He/she should be able to drive and execute an agenda in an uncertain and fluid environment </li> <li>Successful track record of thriving in a fast paced, entrepreneurial and dynamic environment. Previous consulting experience is a plus </li> </ul>Basic Qualifications: <ul> <li>Bachelor’s Degree in any quantitative field (Business, Math, Economics, Finance, Statistics, Science, Engineering) </li> <li>At least 2 years of experience in analysis </li> </ul>Preferred Qualifications: <ul><li>Master’s Degree in Business or quantitative field such as Finance, Economics, Physical Sciences, Math, Statistics, Engineering </li></ul><ul> <li>5+ years of experience in analysis </li> <li>2+ years of experience in financial services </li> <li>1+ year of experience in consulting </li> </ul>Capital One will consider sponsoring a new qualified applicant for employment authorization for this position. The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. Remote (Regardless of Location): $144,000 - $164,400 for Business Manager Maryland (Hybrid On-site): $158,400 - $180,800 for Business Manager Illinois (Hybrid On-site): $144,000 - $164,400 for Business Manager New York City (Hybrid On-site): $172,800 - $197,800 for Business ManagerMassachusetts (Hybrid On-site): $158,400 - $180,800 for Business ManagerCandidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the <a href="https://www.capitalonecareers.com/benefits" target="_blank">Capital One Careers website</a>. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex (including pregnancy, childbirth or related medical conditions), race, color, age, national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, gender reassignment, citizenship, immigration status, protected veteran status, or any other basis prohibited under applicable federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at <a href="#">RecruitingAccommodation@capitalone.com</a>. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.For technical support or questions about Capital One's recruiting process, please send an email to <a href="#">Careers@capitalone.com</a>Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

Capital One

Business Manager, Strategy (Remote-Eligible)

About Lumen Lumen connects the world. We are igniting business growth by connecting people, data and applications – quickly, securely, and effortlessly. Together, we are building a culture and company from the people up – committed to teamwork, trust and transparency. People power progress. Lumen’s commitment to workplace inclusion and employee support shines bright. We’ve made the Newsweek 2024 Greatest Workplaces for Diversity list and achieved a perfect score of 100 on the Human Rights Campaign Corporate Equality Index (CEI) for the fifth consecutive year. Plus, we’re the top employer in the communications and telecom industry, ranking 12th overall across all industries in The American Opportunity Index. We’re looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future. <h2>The Role</h2> The role needs to Identify and develop new sales opportunities, provides product solutions, ensures customer satisfaction, and maintains positive ongoing relationships to maximize sales for the company. He/she needs to work close with sales team of different region to drive cross-regional opportunities, introduces company products and services to new and/or existing customers. Responsible for the implementation of strategic and tactical sales account plans. Develops and maintains accurate sales and/or revenue forecasts and management of quota funnels. <h2>The Main Responsibilities</h2> <ul> <li>Identifies, develops, negotiates, and closes new sales opportunities in order to meet and exceed established sales and revenue quotas.</li> <li>Develops and manages relationships with acquired and/or existing customers to gain strategic positioning with decision makers, attain additional business, and retain existing revenue. Develops action plans to cross-sell and up-sell accounts to increase overall total customer spend with the company.</li> <li>Provides accurate weekly forecast funnel of identified and proposed opportunities in order to meet or exceed sales quota requirements.</li> <li>Demonstrates knowledge of the company's entire product suite. May have more in-depth knowledge on a subset of products and/or services.</li> </ul> <h2>What We Look For in a Candidate</h2> <ul> <li>At least 5 years of industry experience working for a region/global telecom provider/IT or cloud service provider</li> <li>Experience with Salesforce.com preferred</li> <li>Experience in solution selling IP, data, voice, and video network services</li> <li>Experience in strategic, technical, and business communications application sales</li> <li>Excellent communication skills and proficiency in selling to the close</li> <li>Self-motivated, pro-active, results-oriented professional</li> <li>Working experience in Asia Pacific and understandings of business practices and cultures in the region.</li> <li>Proficient in MS office products: Outlook, Word, Excel and PowerPoint</li> </ul> <h2>Compensation</h2> This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors. Location Based Pay Ranges: $78,561.00 - $104,738.00 in these states: AL, AR, AZ, FL, GA, IA, ID, IN, KS, KY, LA, ME, MO, MS, MT, ND, NE, NM, OH, OK, PA, SC, SD, TN, UT, VT, WI, WV, and WY. $82,488.00 - $109,977.00 in these states: CO, HI, MI, MN, NC, NH, NV, OR, and RI. $86,415.00 - $115,217.00 in these states: AK, CA, CT, DC, DE, IL, MA, MD, NJ, NY, TX, VA, and WA. Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and/or sales compensation) as you move through the selection process. Learn more about Lumen's: <ul> <li><a href="https://www.lumenbenefits.com/httpdocs2/index.html" target="_blank">Benefits</a></li> <li><a href="https://jobs.lumen.com/global/en/compensation-information" target="_blank">Bonus Structure</a></li> </ul> <h2>What to Expect Next</h2> Based on your job application information you may be given the opportunity to complete a video interview immediately after applying. This will include a set of questions for you to record a response to in addition to Game Challenges. Completion of this video interview is a requirement in order to be considered for our open position. Now not a good time? No worries, we will also send you an email with a link to complete the video interview. We strongly recommend that you complete this within 5 days of your application date. Requisition #: 336853 Background Screening If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our <a href="https://jobs.lumen.com/global/en/faq" target="_blank">FAQ page</a>. Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Equal Employment Opportunities We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training. Disclaimer The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions. In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information. Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name. Application Deadline 02/13/2025

Account Manager Senior Specialized Sales

About Lumen Lumen connects the world. We are igniting business growth by connecting people, data and applications – quickly, securely, and effortlessly. Together, we are building a culture and company from the people up – committed to teamwork, trust and transparency. People power progress. Lumen’s commitment to workplace inclusion and employee support shines bright. We’ve made the Newsweek 2024 Greatest Workplaces for Diversity list and achieved a perfect score of 100 on the Human Rights Campaign Corporate Equality Index (CEI) for the fifth consecutive year. Plus, we’re the top employer in the communications and telecom industry, ranking 12th overall across all industries in The American Opportunity Index. We’re looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future. <h2>The Role</h2> The Account Manager II – Inside SLED is responsible for growing revenue in the small to medium sized customer accounts. Primary function of sales being performed through technology and not on customer premises, the Account Manager II - Inside will develop long term, consultative relationships within customer base of accounts. The primary focus is to deepen and expand the relationship between Lumen and named accounts to maximize revenue and minimize loss of revenue/account churn. <h2>The Main Responsibilities</h2> <ul> <li>Responsible for protecting base revenue and meeting/exceeding growth quota to maximize revenue within assigned base of customers.</li> <li>Responsibilities include identifying decision makers, determining customer needs, identifying appropriate solutions, and positioning these solutions with the customer.</li> <li>Through customer relationship, assessing product fit and expanding product portfolio.</li> <li>Responsible for updating relevant customer information - including sales funnel activity, opportunity updates, maintenance of monthly goals, customer proposals and customer contracts.</li> <li>Provides superior customer services with every customer interaction. </li> </ul> <h2>What We Look For in a Candidate</h2> Basic Qualifications: <ul> <li>High School diploma, GED or equivalent education and 2 years sales experience.</li> <li>Prior account management experience with a history of working to retain and grow existing accounts.</li> <li>Strong oral and written communication, analytical problem solving and closing skills.</li> <li>Proficiency with Microsoft Office (Word, Excel).</li> </ul> Preferred Experience: <ul> <li>Associate’s or Bachelor’s degree or equivalent education and experience.</li> <li>Demonstrated stable track record of success in an inside/outside sales role.</li> <li>Advanced understanding of technology products and solutions and knowledge of how they are interrelated.</li> <li>Passion for customer service and the desire to understand and introduce new technology to customer base. </li> <li>Ability to function in an unscripted capacity; requires solid interviewing / selling / persuasion skills, in addition to a strong knowledge of the company's products/services and often requires additional knowledge of competitor's products/services.</li> </ul> <h2>Compensation</h2> This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors. Location Based Pay Ranges: $50,862.00 - $67,809.00 in these states: AL, AR, AZ, FL, GA, IA, ID, IN, KS, KY, LA, ME, MO, MS, MT, ND, NE, NM, OH, OK, PA, SC, SD, TN, UT, VT, WI, WV, and WY. $53,403.00 - $71,201.00 in these states: CO, HI, MI, MN, NC, NH, NV, OR, and RI. $55,944.00 - $74,592.00 in these states: AK, CA, CT, DC, DE, IL, MA, MD, NJ, NY, TX, VA, and WA. Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and/or sales compensation) as you move through the selection process. Learn more about Lumen's: <ul> <li><a href="https://www.lumenbenefits.com/httpdocs2/index.html" target="_blank">Benefits</a></li> <li><a href="https://jobs.lumen.com/global/en/compensation-information" target="_blank">Bonus Structure</a></li> </ul> <h2>What to Expect Next</h2> Based on your job application information you may be given the opportunity to complete a video interview immediately after applying. This will include a set of questions for you to record a response to in addition to Game Challenges. Completion of this video interview is a requirement in order to be considered for our open position. Now not a good time? No worries, we will also send you an email with a link to complete the video interview. We strongly recommend that you complete this within 5 days of your application date. Requisition #: 336691 Background Screening If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our <a href="https://jobs.lumen.com/global/en/faq" target="_blank">FAQ page</a>. Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Equal Employment Opportunities We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training. Disclaimer The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions. In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information. Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name. Application Deadline 02/15/2025

Account Manager II Inside SLED

About Lumen Lumen connects the world. We are igniting business growth by connecting people, data and applications – quickly, securely, and effortlessly. Together, we are building a culture and company from the people up – committed to teamwork, trust and transparency. People power progress. Lumen’s commitment to workplace inclusion and employee support shines bright. We’ve made the Newsweek 2024 Greatest Workplaces for Diversity list and achieved a perfect score of 100 on the Human Rights Campaign Corporate Equality Index (CEI) for the fifth consecutive year. Plus, we’re the top employer in the communications and telecom industry, ranking 12th overall across all industries in The American Opportunity Index. We’re looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future. <h2>The Role</h2> As an Account Director Senior – Security Specialized Sales for our SLED (State, Local, and Education), you will be responsible for managing business development while developing and implementing the sales strategy for high-profile, named accounts and/or specific market segment(s) that lead to the expansion and growth of security and SASE services product portfolio. Accountable for participation in business development activities, coordination, and mobilizing the ecosystem around the strategy on assigned key account(s). Responsible for the overall development and implementation of the account plan. Identifies and develops Security services portfolio product sales opportunities (SASE, DDoS Mitigation, Threat Intelligence, Professional Services, and other Security services as developed), provides product solutions, ensures customer satisfaction, and maintains positive ongoing relationships to maximize sales for the company. Responsible for the implementation of strategic and tactical sales account plans. Develops and maintains accurate sales and/or revenue forecasts and management of quota funnels. You will be part of a regional team of security specialists helping our clients with their most complex information security needs and contributing toward their business resilience and improved security posture. <h2>The Main Responsibilities</h2> • Grow the Managed Security Service business within SLED by unearthing new opportunities. • Showcase the full range of Lumen’s Managed Security Service offerings including DDoS, Log Monitoring, Managed EDR. • Drives account management responsibilities as an overlay sales role including solution creation, solution offering, configuration management, order issuance, service delivery, service management and revenue recognition. Demonstrates a balance of strategic and tactical thought leadership. • Identifies, bids on, negotiates, and closes new sales opportunities to meet and exceed established sales and revenue quotas. Provides comprehensive account plans and strategies to win new business from new and/or existing accounts. • Provides input to sales management about trends and changes taking place within the customer’s organization and makes recommendations about future courses of action necessary of the company towards improving its position with the customer. • Collaborate with our Product Management, Security Architects and Security Consultants to ensure that our solutions meet local market demands • Provides accurate and detailed weekly forecast funnel of identified and proposed opportunities in order to meet or exceed sales quota requirements. • Develop and maintain customer relationships from the operational through the ‘C’ level in the pursuit of solution sales of SLED accounts. • Accountable for meeting and/or exceeding assigned sales objectives and monthly revenue quotas, maintaining existing and building new revenue within a designated region. • Own and drive opportunity strategy to close.Ensure that large opportunities are approached strategically with unique customer value defined beyond focus on price. • Build a short- and long-term pipeline that ensures attainment of quarterly sales and revenue goals and drives improved forecast accuracy. • Must demonstrate advanced technology and solution knowledge of IT solution sales on a day-to-day basis and how they align with SLED customer purchasing vehicles, contracts and RFXs. • Will build and maintain accurate and up-to-date strategic account plans associated with new business opportunities being developed in partnership with account owners. • Ability to set strategy, create plans, and support a geographically dispersed team to meet or exceed objectives • May be required to obtain technical certifications. • Continuous learning to acquire and integrate industry knowledge related to general trends, emerging technologies, partner solutions and competition in SLED accounts to provide internal feedback on the development of market strategy. • Partner with account managers and customers through a strategic and consultative sales approach to understand their business needs, issues, strategies and priorities to align Lumen products and solutions to meet customer needs. • Guide and Coach sales teams/leadership on sales strategies for opportunity management (e.g., up-sell, cross-sell, renewal, recapture) as a subject matter expert. <h2>What We Look For in a Candidate</h2> • Minimum of 8 years of experience in selling complex IT infrastructure solutions to medium and enterprise businesses (SLED experience a plus) with meaningful relationships within that community. Existing C Level relationships a plus. • Demonstrated success in applying consultative selling techniques to opportunities. • Self-motivated, pro-active, results-oriented professional with an ability to work with minimum direction. • Proven and verifiable track record in exceeding sales quotas. • Strong communication skills and presence in communicating with Executives. Excellent business writing and presentation skills • Technical sales certifications • Consultative or solutions-selling training (Miller Heiman, Sandler, etc.) • Demonstrated level of success in the development of high-level client relationships • Willingness to travel • Demonstrated experience selling a combination of the following strongly preferred: <ul> <li>Security Services </li> <li>IT Infrastructure Solutions</li> <li>Managed Services</li> <li>IT Infrastructure Services/Outsourcing</li> <li>IT Consulting</li> <li>Professional Services</li> </ul> <h2>Compensation</h2> This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors. Location Based Pay Ranges: $132,300.00 - $176,400.00 in these states: AL, AR, AZ, FL, GA, IA, ID, IN, KS, KY, LA, ME, MO, MS, MT, ND, NE, NM, OH, OK, PA, SC, SD, TN, UT, VT, WI, WV, and WY. $138,915.00 - $185,220.00 in these states: CO, HI, MI, MN, NC, NH, NV, OR, and RI. $145,530.00 - $194,040.00 in these states: AK, CA, CT, DC, DE, IL, MA, MD, NJ, NY, TX, VA, and WA. Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and/or sales compensation) as you move through the selection process. Learn more about Lumen's: <ul> <li><a href="https://www.lumenbenefits.com/httpdocs2/index.html" target="_blank">Benefits</a></li> <li><a href="https://jobs.lumen.com/global/en/compensation-information" target="_blank">Bonus Structure</a></li> </ul> <h2>What to Expect Next</h2> Based on your job application information you may be given the opportunity to complete a video interview immediately after applying. This will include a set of questions for you to record a response to in addition to Game Challenges. Completion of this video interview is a requirement in order to be considered for our open position. Now not a good time? No worries, we will also send you an email with a link to complete the video interview. We strongly recommend that you complete this within 5 days of your application date. Requisition #: 336480 Background Screening If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our <a href="https://jobs.lumen.com/global/en/faq" target="_blank">FAQ page</a>. Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Equal Employment Opportunities We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training. Disclaimer The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions. In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information. Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name. Application Deadline 02/22/2025

Account Director Senior Specialized Sales SLED (Security Specialist)

About Lumen Lumen connects the world. We are igniting business growth by connecting people, data and applications – quickly, securely, and effortlessly. Together, we are building a culture and company from the people up – committed to teamwork, trust and transparency. People power progress. Lumen’s commitment to workplace inclusion and employee support shines bright. We’ve made the Newsweek 2024 Greatest Workplaces for Diversity list and achieved a perfect score of 100 on the Human Rights Campaign Corporate Equality Index (CEI) for the fifth consecutive year. Plus, we’re the top employer in the communications and telecom industry, ranking 12th overall across all industries in The American Opportunity Index. We’re looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future. <h2>The Role</h2> The Customer Success Consultant is a customer-facing role aligned to our large and mid-market enterprise customer segment, driving customer value and success through optimal utilization of Lumen solutions. This is accomplished by ensuring customers realize and experience value from Lumen, monitoring indicators of customer health, addressing customer concerns, and helping them better use our technology/products to meet their corporate goals and objectives. With established trust and loyalty, this role seeks to naturally progress and expand the partnership through identifying potential up-sell and cross-sell opportunities and engaging sales accordingly. <h2>The Main Responsibilities</h2> <ul> <li>Construct and implement customer success plans, driving customer value realization</li> <li>Manage customer metrics, including usage data, health indicators, and renewal dates in alignment with objectives</li> <li>Evaluate product and portal adoption maturity level and address roadblocks leveraging digital marketing slicks, adoption articles and other templates</li> <li>Build value-based relationships with customers to optimize CS plays while leveraging self-service</li> <li>Share thought leadership with customers based on needs resulting in strengthened customer trust </li> <li>Identify and qualify opportunities for expansion, partnering closely with sales</li> <li>Implement revenue management practices driving accountability and goal alignment; revenue retention and growth strategies including value realization, renewal execution, risk management and customer growth</li> <li>Manage risks to customers’ success, identify root causes, define and activate solutions, and deploy cross-functional support to resolve</li> <li>Onboard new customers and partner with sales, delivery &amp; support to ensure successful deployment of solutions and services including bill reviews and audits</li> <li>Define and execute renewal methodology aligned with customer priorities to positively impact profit margins</li> </ul> <h2>What We Look For in a Candidate</h2> <ul> <li>Experience: 5+ years customer success or account management experience </li> <li>Education Level: Bachelor's Degree or equivalent work experience</li> <li>Experience working with large and medium enterprise customers</li> <li>Excellent communication and interpersonal skills with ability to build strategic relationships within customer accounts</li> <li>Ability to work closely with the customer and effectively negotiate directly with the customer and internally on their behalf</li> <li>Strong analytical skills with the ability to translate data into customer insights and leverage with customer engagement strategies</li> <li>Experience in collaborating and guiding cross-functional teams (e.g. Sales, Product, Marketing, Service Delivery)</li> <li>Brings technology and data networking knowledge with technical aptitude to stay current in evolving technology sector</li> <li>Effective and confident decision making based on business and financial principles</li> <li>Working knowledge of MS Office suite</li> </ul> <h2>Compensation</h2> This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors. Location Based Pay Ranges: $70,287.00 - $93,713.00 in these states: AL, AR, AZ, FL, GA, IA, ID, IN, KS, KY, LA, ME, MO, MS, MT, ND, NE, NM, OH, OK, PA, SC, SD, TN, UT, VT, WI, WV, and WY. $73,805.00 - $98,406.00 in these states: CO, HI, MI, MN, NC, NH, NV, OR, and RI. $77,322.00 - $103,089.00 in these states: AK, CA, CT, DC, DE, IL, MA, MD, NJ, NY, TX, VA, and WA. Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and/or sales compensation) as you move through the selection process. Learn more about Lumen's: <ul> <li><a href="https://www.lumenbenefits.com/httpdocs2/index.html" target="_blank">Benefits</a></li> <li><a href="https://jobs.lumen.com/global/en/compensation-information" target="_blank">Bonus Structure</a></li> </ul> <h2>What to Expect Next</h2> Based on your job application information you may be given the opportunity to complete a video interview immediately after applying. This will include a set of questions for you to record a response to in addition to Game Challenges. Completion of this video interview is a requirement in order to be considered for our open position. Now not a good time? No worries, we will also send you an email with a link to complete the video interview. We strongly recommend that you complete this within 5 days of your application date. Requisition #: 336832 Equal Employment Opportunities We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training. Disclaimer The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions. In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information. Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name. Application Deadline 02/15/2025

Customer Success Consultant

Ro is a direct-to-patient healthcare company with a mission of helping patients achieve their health goals by delivering the easiest, most effective care possible. Ro is the only company to offer nationwide telehealth, labs, and pharmacy services. This is enabled by Ro's vertically integrated platform that helps patients achieve their goals through a convenient, end-to-end healthcare experience spanning from diagnosis, to delivery of medication, to ongoing care. Since 2017, Ro has helped millions of patients in nearly every single county in the United States, including 98% of primary care deserts. The healthcare system today is not designed to help patients achieve their goals. It’s designed around institutions such as hospitals and insurance companies. A patient centric healthcare system is one that is designed around the goals a patient wants to achieve. We’re building healthcare that puts patients in control, provides reactive and proactive care, has transparent pricing and process, is extremely effective and ridiculously convenient, and evolves over time based on patients’ goals. Ro has been recognized as a Fortune Best Workplace in New York and Health Care for four consecutive years (2021-2024). In 2023, Ro was also named Best Workplace for Parents for the third year in a row. In 2022, Ro was listed as a CNBC Disruptor 50. As the Senior Director of Clinical Product Strategy, Body (Obesity and Metabolic Health), you will be the clinical leader on a cross-functional team that builds best-in-class patient experiences, products, and services at Ro. You’ll use your medical expertise, research skills, and understanding of obesity medicine and care delivery innovation to harness the power of technology to help patients achieve their desired health goals. Daily, you will partner closely with the Body steering committee and colleagues in Product, Marketing, Legal, and Operations to create the best, most effective, convenient, and trusted healthcare experience at scale for our patients. You will also collaborate with stakeholders on other teams – ranging from Corporate Strategy to Quality &amp; Safety – to push forward what it looks like to deliver high-quality care at scale within obesity, weight management and metabolic health. You’ll also be responsible for liaising with our clinical advisory and Ro-affiliated provider groups. Who are you? That's a great question. You have a strong background in clinical obesity medicine, but you're not a traditional provider. You think outside the box. You understand the clinical and psychological aspects of patients, and you thrive in an environment where you can innovate on behalf of patients and providers. You enjoy helping people and staying current with all the latest research and industry trends. You embrace technology as a way to scale high-quality healthcare and to do it on the patient’s terms—where and when they need it. You are a strong advocate for patient empowerment through education and access.<h3>What You'll Do</h3> <ul> <li> Lead all aspects of clinical work to build and improve our Obesity, Weight Management and Metabolic Health products and services (encompassing diagnostics, care delivery, and physical product innovation)</li> <li>Optimize patient and provider experience across weight management by optimizing patient intake questions, clinical guidelines, and protocols across all offerings</li> <li>Be the clinical leader on a cross-functional team and provide clinical input into Product, Design, Marketing, Strategy, etc.</li> <li>Serve as an internal expert on all aspects of Overweight and Obesity Care, Weight Management and Metabolic Health</li> <li> Serve as the Body clinical champion for Ro’s affiliated provider practice (encompassing MDs/DOs, NPs, and RNs)</li> <li>Communicate with and train providers on the platform on new offerings and best practices in Obesity and Weight Management healthcare</li> <li>Act as advocates for both patients and providers interacting on our platform</li> <li>Partner with teams (e.g., Quality and Safety) and the provider group to optimize care delivery, quality, and safety</li> <li>Collaborate with internal research team and external advisors to continuously improve care delivery across conditions</li> <li> Support the Obesity and Weight Management strategy roadmap </li> <li>Evaluate new offerings, partnerships, and corporate development opportunities from the clinical lens</li> <li>Monitor and evaluate new clinical and industry developments</li> <li>Partner with Innovation R&amp;D, Insights, and Product Innovation teams to develop new physical product offerings, products, and services for patients</li> </ul><h3>What You'll Bring to the Team</h3> <ul> <li>MD or DO plus at least 7+ years of post-graduate training direct patient care experience in Obesity and Metabolic Health; residency completion required; board-certification in Obesity Medicine (ABOM) required; preference given to board-certified endocrinologists, internal medicine, and family medicine physicians</li> <li>Prior experience working with in industry, particularly in care delivery innovation or virtual care platform preferred</li> <li>Prior experience working with product managers and product designers strongly preferred</li> <li>Strong desire to innovate and design new ways of delivering care in order to provide high-quality care at scale</li> <li>Adept at mastering new systems (technology) to communicate and execute deliverables</li> <li>Comfort with using data and analysis to drive decision-making and optimization of the patient experience</li> <li>Strong empathy for patients and desire to build patient-centric care experiences</li> <li>Strong literature search and communication skills, including writing</li> <li>Familiarity with interpreting and applying medical guidelines and understanding risk management concepts</li> <li>Appreciation of technology’s ability to reduce costs and increase access on a national scale </li> <li>People management experience and skills</li> </ul><h3>We've Got You Covered:</h3> <ul> <li>Full medical, dental, and vision insurance + OneMedical membership</li> <li>Healthcare and Dependent Care FSA</li> <li>401(k) with company match</li> <li>Flexible PTO</li> <li>Wellbeing + Learning &amp; Growth reimbursements</li> <li>Paid parental leave + Fertility benefits</li> <li>Pet insurance</li> <li>Student loan refinancing</li> <li>Virtual resources for mindfulness, counseling, and fitness</li> </ul>The target base salary for this position ranges from $287,000 to $357,000, in addition to a competitive benefits package (as applicable). When determining compensation, we analyze and carefully consider several factors, including location, job-related knowledge, skills, and experience. These considerations may cause your compensation to vary. Ro recognizes the power of in-person collaboration, while supporting the flexibility to work anywhere in the United States. For our Ro’ers in the tri-state (NY) area, you will join us at HQ on Tuesdays and Thursdays. For those outside of the tri-state area, you will be able to join in-person collaborations throughout the year (i.e., during team on-sites). At Ro, we believe that our diverse perspectives are our biggest strengths — and that embracing them will create real change in healthcare. As an equal opportunity employer, we provide equal opportunity in all aspects of employment, including recruiting, hiring, compensation, training and promotion, termination, and any other terms and conditions of employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, familial status, age, disability and/or any other legally protected classification protected by federal, state, or local law. See our California Privacy Policy <a href="https://ro.co/job-applicant-privacy-policy/" target="_blank">here</a>.

Senior Director, Clinical Product Strategy (Obesity & Metabolic Health)

Center 1 (19052), United States of America, McLean, VirginiaGrowth &amp; Activation Product Manager, Shopping (Remote-Eligible)We are looking for a Product Manager to join our growing team in Capital One Shopping. If you have a remarkable ability to use data to tell a story, form a hypothesis and define metrics to identify the success of product initiatives - this is the role for you!Product Management at Capital One is a booming, vibrant craft that requires reimagining the status quo, finding value creation opportunities, and driving innovative and sustainable customer experiences through technology. We believe our portfolio of businesses and investments in growth and transformation will result in a company with the scale, brand, capabilities, talent, and values to succeed as the digital revolution transforms our society and our industry.Do you dream of well-designed and intuitive products and customer experiences? Do you want to be the one who introduces change to help tens of millions of customers make smarter financial choices? Do you want to change the way people manage their money? If you answered yes to all of these questions, then product management at Capital One may be a fit for youWhat we are looking for:<ul> <li>A knowledge and passion for emerging technologies (API's, Big Data, Native UI's) to incorporate into building great products</li> <li>Use SQL to build a data-back strategy, identify insights, and troubleshoot issues</li> <li>Own day to day setting and monitoring of KPIs - requires strong SQL/data analysis skills</li> <li>Someone comfortable with backend products who is not afraid to challenge the norm and do what is right for the team</li> <li>Proficiency in handling large data files using SQL, Python, and/or R</li> <li>Own day to day operations of product, including identifying bugs or leverage opportunities via comprehensive understanding of data</li> <li>A product centric mindset to take a product from ideation to production and continually iterate improvements</li> <li>A customer-first mindset</li> <li>A strategic thought leader who can create a compelling vision and story to present to senior executives and inspire direct and partner teams</li> <li>A strong communicator who can advance initiatives and create consensus through clear, concise, and contextually relevant messaging</li> <li>Creating and maintaining a healthy team culture through thoughtful leadership </li> <li>Results focused and able to manage and prioritize multiple projects simultaneously</li> <li>Identify, prioritize, and launch innovative, merchant focused products that drive revenue and customer value</li> </ul>What you’ll do:<ul> <li>Lead multiple teams of software and data engineers to design and deliver data platform features for internal users</li> <li>Understand the enterprise data requirements and ensure the system’s compliance with enterprise patterns</li> <li>Relentlessly push to understand user and stakeholder needs and ensure they are considered in prioritization and trade-off discussions</li> <li>Create a vision and roadmap for your product that addresses stakeholder needs </li> <li>Partner with analysts, data scientists, designers, engineers, and others to continuously refine the roadmap and harvest insights from experiments and product launches</li> <li>Build and maintain strong relationships with leaders and stakeholders that depend on the capabilities and performance of our platforms</li> </ul><ul><li>Define, socialize, and monitor key performance indicators to understand the evolution and success of the project</li></ul>Basic Qualifications:<ul> <li>Bachelor’s Degree or military experience</li> <li>At least 3 years of experience in digital product management</li> <li>At least 3 years experience working with SQL</li> </ul>Preferred Qualifications:<ul> <li>Bachelor’s Degree in Computer Science or Engineering</li> <li>MBA or Master’s degree</li> <li>5+ years of experience translating business strategy and analysis into consumer facing digital products</li> <li>2+ years of experience with A/B testing and multivariate experiments to optimize user journeys.</li> <li>Ability to understand technical aspects of web and mobile platforms, including APIs, SDKs, and integration with third-party services.</li> </ul>At this time, Capital One will not sponsor a new applicant for employment authorization for this position.Capital One is open to hiring a Remote Employee for this opportunity.The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. Remote (Regardless of Location): $144,000 - $164,400 for Manager, Product ManagementMcLean, VA (Hybrid On-Site): $158,400 - $180,800 for Manager, Product Management San Francisco, California (Hybrid On-site): $172,800 - $197,200 for Manager, Product Management New York City (Hybrid On-Site): $172,800 - $197,200 for Manager, Product Management Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the <a href="https://www.capitalonecareers.com/benefits" target="_blank">Capital One Careers website</a>. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex (including pregnancy, childbirth or related medical conditions), race, color, age, national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, gender reassignment, citizenship, immigration status, protected veteran status, or any other basis prohibited under applicable federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at <a href="#">RecruitingAccommodation@capitalone.com</a>. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.For technical support or questions about Capital One's recruiting process, please send an email to <a href="#">Careers@capitalone.com</a>Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

Growth & Activation Product Manager, Shopping (Remote-Eligible)

About Lumen Lumen connects the world. We are igniting business growth by connecting people, data and applications – quickly, securely, and effortlessly. Together, we are building a culture and company from the people up – committed to teamwork, trust and transparency. People power progress. Lumen’s commitment to workplace inclusion and employee support shines bright. We’ve made the Newsweek 2024 Greatest Workplaces for Diversity list and achieved a perfect score of 100 on the Human Rights Campaign Corporate Equality Index (CEI) for the fifth consecutive year. Plus, we’re the top employer in the communications and telecom industry, ranking 12th overall across all industries in The American Opportunity Index. We’re looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future. <h2>The Role</h2> The Senior Director of IP Network Operations Center is responsible for leading and managing the IP NOC and Metro IP NOC teams, ensuring the availability, performance, and security of the network infrastructure, and overseeing the resolution of network incidents and problems. The ideal candidate will excel in establishing and maintaining strong partnerships with other leaders and stakeholders to align operations and processes with business goals and objectives. They must have a passion for building and developing highly qualified technical teams and as a leader, embody Lumen’s 8 cultural beliefs of Teamwork, Trust, Transparency, Clarity, Courage, Customer Obsession, Growth Mindset, and Allyship. <h2>Location</h2> This is a remote position open to candidates based anywhere in the U.S. with preferred locations being Denver, CO and Atlanta, GA, and potential for 5-10% travel. <h2>The Main Responsibilities</h2> <ul> <li>Accountable for identifying, triaging, and resolving customer network trouble situations, providing 24/7 support in areas such as surveillance and fault management for global and metro IP networks. This includes coordinating technical resolutions across multiple groups, planning and assisting with network additions, moves, changes, and maintenance activities.</li> <li>Monitor and report on network availability, performance metrics, and SLAs, while overseeing performance management of NOC support teams. Utilize data and analytics to identify, prioritize, and resolve degraded optical performance issues.</li> <li>Define and implement NOC procedures, standards, and best practices. Participate in and optimize problem management practices to reduce future incidents. </li> <li>Manage network change and configuration processes, ensuring compliance and minimal disruption.</li> <li>Plan and execute network maintenance, upgrade, and expansion projects, aligning with network architecture and design. </li> <li>Drive modernization and advancement of NOC capabilities, including automation, fault prediction, and the use of AI/ML to better serve customers.</li> </ul> <h2>What We Look For in a Candidate</h2> Required Qualifications <ul> <li>Bachelor’s degree in computer science, engineering, or related field; or relevant work experience.</li> <li>10+ years experience in network operations, engineering, or administration with 5+ years in a leadership role overseeing technology teams.</li> <li>Expert in building, configuring, and operating large-scale IP networks as well as IP protocols (BGP, OSPF, ISIS, TCP/IP), critical services (DNS, DHCP), and Metro Ethernet ring architectures and protocols (Cisco REP).</li> <li>Strong skills in network troubleshooting, analysis, and optimization.</li> <li>Clear communication about customer importance, fostering urgency toward customer needs, and building effective partnerships.</li> <li>Ability to build respectful relationships across the organization and with external partners and customers.</li> <li>Experience modernizing network operations through automation and AI/ML models, and collaborating with data scientists to use big data, ML, and AI models for optimizing network and service performance.</li> <li>Ability to act with a sense of urgency, demonstrate leadership, maintain high engagement and performance with supervisors and team members, and manage escalations related to core network jeopardy situations, outages, and customer service impacts. </li> <li>Capable of performing under emergency conditions, managing competing tasks simultaneously with frequent interruptions.</li> </ul> Preferred Qualifications <ul><li>CCNP, CCIE, or equivalent certifications (Cisco, Alcatel, Juniper).</li></ul> <h2>Compensation</h2> This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors. Location Based Pay Ranges $171,447 - $228,596 in these states: AL AR AZ FL GA IA ID IN KS KY LA ME MO MS MT ND NE NM OH OK PA SC SD TN UT VT WI WV WY $180,020 - $240,026 in these states: CO HI MI MN NC NH NV OR RI $188,592 - $251,456 in these states: AK CA CT DC DE IL MA MD NJ NY TX VA WA Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and/or sales compensation) as you move through the selection process. Learn more about Lumen's: <a href="https://www.lumenbenefits.com/httpdocs2/index.html" target="_blank">Benefits</a> <a href="https://jobs.lumen.com/global/en/compensation-information" target="_blank">Bonus Structure</a> Requisition #: 336555 Background Screening If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our <a href="https://jobs.lumen.com/global/en/faq" target="_blank">FAQ page</a>. Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Equal Employment Opportunities We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training. Disclaimer The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions. In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information. Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name. Application Deadline 02/20/2025

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