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Zendesk

Senior Product Marketing Manager

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Thermo Fisher Scientific

Sr. BioProduction Account Manager - Philadelphia

<h2>About the team</h2>The Zillow ASA Sales team partners with the best real estate professionals in the country, enabling them to deliver best in class experiences for home shoppers. The ASA sales org is a complementary team that works toward the common objective of helping our customers surpass their goals and build their businesses. Our team embodies Zillow’s Core Values and exemplifies them through all of the work we do. We challenge assumptions and bring ideas to the table that will push our business forward. We are a highly collaborative team seeking an exceptional sales professional to accelerate our growth across our Strategic Customer Segment.<h2>About the role</h2>A Strategic Advisor on Zillow’s Agent Software and Advertising team is responsible for the revenue growth and retention of a dedicated book of business with our top customer segment. They will focus on detailed exploration, industry knowledge, and data analytics to develop and maintain customer relationships. They will provide customized consultative solutions that align with customers' business goals. Strategic Advisors take a comprehensive approach to each customer interaction. They build detailed account plans and use sophisticated sales methodologies (MEDDPICC / BANT) to drive revenue and customer happiness. They offer a range of products. They have experience leading large, sophisticated accounts with multiple stakeholders across various product lines. Success in this role requires strong consultative sales and analytical skills, a focus on customer success, and the ability to thrive in a dynamic and team-focused environment.<h2>You Will Get To:</h2><ul> <li> Identify and engage decision makers, build strategic customer relationships and drive multi-product revenue growth in your dedicated BoB.</li> <li>Through recurring Strategic Business Revenues and pre-call planning, understand your customer’s difficulties and get ahead of it prior to it becoming a risk to the business.</li> <li>Build detailed Account Plans analyzing all parts of a customers’ business to lay out a monthly, quarterly and annual growth and revenue plan for each account. Understand how to map the whitespace in each account, and drive the sale of additional products while preserving existing revenue from current product usage.</li> <li> Understand how to leverage and source detailed customer success reporting and present sophisticated analysis and recommendations, customized to the customers’ specific real estate business needs.</li> <li>Consistently maintain up-to-date sales tools, including CRM and APs, with accurate activity information to optimally run their book and identify areas leadership can help.</li> <li> Clearly communicate sophisticated ideas to diverse audiences and articulate internal requests optimally.</li> <li>Being an industry authority with a deep understanding of our products/services to effectively communicate complex solutions and compelling value propositions to benefit our customers.</li> <li>Proficient in our competitive landscape and market influences that can impact business decisions and can have trusted advisor level discussions with Customers.</li> </ul>This role has been categorized as a Remote position. “Remote” employees do not have a permanent corporate office workplace and, instead, work from a physical location of their choice, which must be identified to the Company. U.S. employees may live in any of the 50 United States, with limited exceptions.In California, Colorado, Connecticut, Hawaii, Illinois, Maryland, Minnesota, Nevada, New York, Washington state, and Washington DC the standard base pay range for this role is $97,400.00 - $155,600.00 Annually. This base pay range is specific to California, Colorado, Connecticut, Hawaii, Illinois, Maryland, Minnesota, Nevada, New York, Washington state, and Washington DC and may not be applicable to other locations.In addition to a competitive base salary this position is also eligible for equity awards based on factors such as experience, performance and location. Actual amounts will vary depending on experience, performance and location.<h2>Who you are</h2><ul> <li>Have experience successfully achieving a higher quota from fewer accounts, understanding each account’s larger business needs, challenges, and opportunities</li> <li>Experience working with multiple stakeholders on complex sales across multiple products</li> <li>Experience working diverse customer base within a book of business including SMB, MM and Strategic Accounts.</li> </ul><h2>Qualifications</h2><ul> <li>Minimum six years experience in a full cycle, B2B, sales role, preferably in a complex industry with changing regulatory dynamics or selling a complex product</li> <li>Strong analytical skills and ability to own bottoms up forecasting</li> <li>Exceptional business insight, communication and negotiation skills</li> <li>Deep understanding of sales processes and methodologies, MEDPICC and Challenger as examples</li> <li>25% in-market travel</li> <li>Validated ability to win, scale and lead large teams spending &gt;$10k in MBP spend</li> </ul><h2>Get to know us</h2>Zillow is reimagining real estate to make home a reality for more and more people.As the most-visited real estate website in the United States, Zillow® and its affiliates help movers find and win their home through digital solutions, first class partners, and easier buying, selling, financing and renting experiences. Millions of people visit Zillow Group sites every month to start their home search, and now they can rely on Zillow to help make it easier to move. The work we do helps people get home and no matter what job you're in, you will play a critical role in making home a reality for more and more people.Our efforts to streamline the real estate transaction are supported by a deep-rooted culture of innovation, our passion to redefine the employee experience, a fundamental commitment to Equity and Belonging, and <a href="https://www.zillow.com/careers/benefits/" target="_blank">world-class benefits</a>. These benefits include comprehensive medical, dental, vision, life, and disability coverages as well as parental leave, family benefits, retirement contributions, and paid time off. We’re also setting the standard for work experiences of the future, where our employees are supported in doing their best work and living a flexible, well-balanced life. But don’t just take our word for it. Read recent reviews on <a href="https://www.glassdoor.com/Overview/Working-at-Zillow-EI_IE40802.11,17.htm" target="_blank">Glassdoor</a> and recent recognition from multiple organizations, including: the 100 Best Companies to Work For, Glassdoor Employees’ Choice Award, Bloomberg Gender-Equality Index, Human Rights Campaign (HRC) Corporate Equity Index, and TIME <a href="http://time.com/100companies" target="_blank">100 Most Influential Companies</a> list.Zillow Group is an equal opportunity employer committed to fostering an inclusive, innovative environment with the best employees. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires accommodation, please contact your recruiter directly.Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable state and local law.Applicants who receive job offers from Zillow Group will be asked to sign a Proprietary Rights Agreement which includes confidentiality, intellectual property assignment, customer and employee non-solicitation, and non-competition provisions. If you are contacted for a role at Zillow Group and wish to review a copy of the Proprietary Rights Agreement prior to receiving an offer, you may request a copy from your Recruiter.

Zillow

Strategic Advisor

<h1>Information Technology - Software Engineer 130-2057</h1> Tulsa, OK, USA Req #656 Sunday, October 20, 2024 JOB SUMMARY: The Software Engineer will build out the next generation of our platform. As a Software Engineer, you are expected to work independently, and within teams, leading the development of software features. You will be involved with the early stages of mentoring other team members and helping with identifying process improvements for the team. KEY RESPONSIBILITIES: •Implements features of the application and is proficient in one or more of the feature or components. •Leads independently and completes all assigned tasks correctly and efficiently. •Works with Advanced software engineers on technical designs. •Ensures code functions according to specifications and their work is completed within the allotted time frame and with high quality. •Provides direction to other team members by being available to answer questions and perform code reviews. •Shows direction in improving coding standards and product lines by suggesting new ideas and methods to incorporate into our existing procedures. •Requires the ability to work well with others in and out of the scrum team. •Ensures goals of team are being met by reporting any issues that hinder productivity or stability of product. •Other duties as assigned. QUALIFICATIONS: •Experience with Microsoft SQL. •Experience with .NET C# Object Oriented Programming. •Fluency in JavaScript frameworks such as Angular. •Experience designing APIs is a bonus. •High Availability techniques in a database or applicable software environment. •Excellent verbal and written communication skills; ability to work within strict deadlines. EDUCATION/EXPERIENCE: •Bachelor’s degree in computer science or equivalent experience. •Minimum of four years’ experience required. CommunityCare is an equal opportunity at will employer and does not discriminate against any employee or applicant for employment because of age, race, religion, color, disability, sex, sexual orientation or national origin <h2 id="otherDetailsHeader">Other details</h2> <ul> <li> Job Family Commercial </li> <li> Pay Type Salary </li> </ul> <a href="#"> Apply Now </a>

CommunityCare

Information Technology - Software Engineer 130-2057

The impact you’ll make: The Tier 2 HR Employee Support Representative is responsible for analyzing and answering escalated and complex HR related queries. Ensuring effective execution of HR transactions to support both employees and HR professionals experience within agreed service level.The overall team receive activity through case management, phone calls and chat service. Tier 2 will carry out complex HR processes such as payroll, reporting, escalated queries from Tier 1 (first line employee support) and liaison to resolution of queries with Tier 3 e.g. local HRBPs, HRIS, COEs.Essential duties and responsibilities, shown below, will vary accordingly based on assignment.What you’ll do: <ul> <li>Responds and resolves escalated cases in more complex HR scenarios on multiple channels such as e-mail, phone, case management system. Uses systems to document and escalate as needed following appropriate process.</li> <li>Diagnose problems and leads correction through communication across The Americas.</li> <li>Acts as liaison and escalation point with contacts including local HR, COEs and other key stakeholders.</li> <li>Ensure efficient and accurate resolution of cases within a Shared Service team.</li> <li>Educates employees of HR Services available to them and encourages self-service tools such as the HR Portal and other systems as needed.</li> <li>Researches and resolves all problems in a timely manner. Must be able to work on more than one issue simultaneously and prioritize urgency of requests.</li> <li>Ensures that resolution of escalated requests meet the policy for each process.</li> <li>Utilizes multiple online systems to answer questions, complete requests, and ultimately resolve employee and HR needs.</li> <li>Actively contributes to delivering, maintaining and improving HR services, procedures and processes to increase employee satisfaction, driving performance and achieving results.</li> <li>Responsible for maintaining all compliance requirements of dedicated HR shared service processes.</li> <li>Understands and utilizes HR systems including Workday and the Employee Portal, including Self Service, Knowledge base and Case Management.</li> <li>Performs according to service level agreements.</li> </ul>What we’re looking for: Required Experience and Skills:<ul> <li>Minimum high school degree</li> <li>English fluency required</li> <li>At least two years’ experience in customer service and/ or human resources</li> </ul><ul> <li>Excellent oral and written communication skills to answer employees’ and other stakeholders queries effectively</li> <li>Excellent problem-solving skills and strong customer service skills</li> <li>Strong organizational skills for tracking and documenting</li> <li>Attention to detail</li> <li>Ability to work both independently and in teams</li> <li>Proficient in Microsoft Office applications</li> </ul>Preferred:<ul> <li>Workday or other HRIS experience</li> <li>Previous experience using an incident/case management system</li> <li>HR Certification</li> <li>Experience in an HR Service Center / Contact Center Operation</li> </ul>Perks you’ll get: <ul> <li>Access to Medical, Dental, Vision, Life and Disability insurance</li> <li>Eligible to elect other voluntary benefits including: Group Auto Insurance, Group Home Insurance, Pet Insurance, Legal Assistance, Identity Theft Protection, FSA, Accident Insurance, Critical Illness Insurance, and additional life insurance coverages</li> <li>401(k) Retirement Plan with company matched contributions.</li> <li>Full training to learn the business and enhance professional skills</li> </ul><ul> <li>Employee discounts, including discounted prices on the purchase of Avis/Budget cars</li> <li>Access to an Employee Assistance Program for services including counseling, financial and legal consultation, referrals for care service and more</li> <li>Community involvement opportunities</li> </ul>Who are we? Glad you asked! Avis Budget Group is a leading provider of mobility options, with brands including Avis, Budget &amp; Budget Truck, and Zipcar. With more than 70 years of experience and 11,000 locations in 180 countries, we are shaping the future of our industry and want you to join us in our mission. Apply today to get connected to an exciting career, a supportive family of employees and a world of opportunities. The fine print: Avis Budget Group is an equal opportunity employer - M/F/Veterans/Disabled. This advertisement does not constitute a promise or guarantee of employment. This advertisement describes the general nature and level of this position only. Essential functions and responsibilities may change as business needs require. This position may be with any affiliate of Avis Budget Group.TulsaOklahomaUnited States of America

Avis Budget Group

HR Shared Services Rep Tier 2

Work ScheduleStandard (Mon-Fri)Environmental ConditionsOfficeJob DescriptionAt Thermo Fisher Scientific, you’ll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life - enabling our customers to make the world healthier, cleaner and safer. We provide our teams with the resources needed to achieve individual career goals while taking science a step beyond through research, development and delivery of life-changing therapies. With clinical trials conducted in 100+ countries and ongoing development of novel frameworks for clinical research through our PPD clinical research portfolio, our work spans laboratory, digital and decentralized clinical trial services. Your determination to deliver quality and accuracy will improve health outcomes that people and communities depend on – now and in the future.Our Mission is to enable our customers to make the world healthier, cleaner and safer. As one team of 100,000+ colleagues, we share a common set of values - Integrity, Intensity, Innovation and Involvement - working together to accelerate research, solve complex scientific challenges, drive technological innovation and support patients in need.This is a fully remote position available to candidates located in the United States of America.Summarized Purpose:Executes advanced analytics modeling based on exploratory data analysis from complex and highdimensional datasets through application of statistics, machine learning, programming, data modeling, simulation, and/or advanced mathematics to recognize patterns, identify opportunities, and generate valuable predictive business insights in support of innovative business decisions. Supports organization leadership through data-driven decision validation and support.Essential Functions:<ul> <li>Effectively collaborates with cross-functional stakeholders to identify questions and business challenges and determine plans of action in order to effectively define, design, and develop machine learning models and algorithms to derive insights into each problem.</li> <li>Generates and tests hypotheses and analyzes and interprets the results.</li> <li>Navigates large, complex datasets for data mining, profiling, and curation, and natural language processing (NLP), as well as identifies related data that is fundamental to successfully applying predictive and machine learning techniques.</li> <li>Designs, develops and programs methods, processes, and software programs to consolidate, cleanse, and analyze unstructured, diverse data sources to recognize patterns, identify opportunities, and generate actionable business insights and solutions.</li> <li>Designs, develops, and evaluates predictive models and algorithms that lead to optimal value extraction from the data in order to support business process improvements and solve business challenges.</li> <li>Identifies meaningful insights from large data and metadata sources in support of continuous improvement efforts and business process upgrades through exploratory data analysis.</li> <li>Effectively communicates and guides stakeholders through the machine learning process; Interprets and communicates findings and solutions from analysis and experiments to a broad audience, including business leadership.</li> </ul>Job Complexity:Works on problems of diverse scope where analysis of data requires evaluation of identifiable factors. Job Knowledge A seasoned, experienced professional with a full understanding of area of specialization; resolves a wide range of issues in creative ways. This job is the fully qualified, career-oriented, journey-level position.Supervision Received:Normally receives little instruction on day-to-day work, general instructions on new assignments. Demonstrates good judgment in selecting methods and techniques for obtaining solutions.Business Relationships:Represents the department as a prime contact on projects. Interacts with internal and external personnel on significant matters often requiring coordination between functional areas. Networks with senior internal and external personnel in own area of expertise.Qualifications:Education and Experience:<ul> <li>Bachelor's degree or equivalent and relevant formal academic / vocational qualification</li> <li>Previous experience that provides the knowledge, skills, and abilities to perform the job (comparable to 5+ years).</li> <li>In some cases an equivalency, consisting of a combination of appropriate education, training and/or directly related experience, will be considered sufficient for an individual to meet the requirements of the role.</li> </ul>Knowledge, Skills and Abilities:<ul> <li>Strong working knowledge of application of statistics, programming, data modeling, simulation, and advanced mathematics to business questions for data analysis</li> <li>Demonstrated skills with exploratory data analysis techniques involving structured and unstructured data, machine learning (e.g. decision trees, neural networks, clustering, classification, Bayesian networks), model validation techniques, and data visualization techniques</li> <li>In depth knowledge in one or more of the following technical areas: Snowflake, AWS EMR, Python, Spark, R, Shiny, jupyter, and associated packages and libraries from numpy, pandas, SciPy or NLTK</li> <li>Thorough knowledge of and exposure to cloud architectures across NoSQL, lambda functions, kafka, sagemaker, tensorflow, etc.</li> <li>Proficiency with the following data science approaches: data engineering, pipelining and wrangling tools, data visualization and modeling tools, and mathematical approaches to imperfect data</li> <li>Substantial knowledge of data management approaches such as relational databases, data schemas, object stores, column stores, triple stores, graph stores, and/or document stores</li> <li>Proven ability to deliver accurate work products in a cross-functional matrix environment spanning data warehousing, data modeling, and data analytics while managing multiple competing priorities</li> <li>Sound analytical skills and demonstrated proficiency in developing detailed analysis, models, plan calculations, and tools</li> <li>Solid executive presence with ability to communicate effectively and influence at all levels</li> <li>Demonstrated creativity in identifying non-traditional data sources in addition to rigorous application of leading analytic techniques</li> </ul>Management Role: No management responsibilityWorking Conditions and Environment:<ul> <li>Work is performed in an office environment with exposure to electrical office equipment.</li> <li>Occasional drives to site locations with occasional travel both domestic and international.</li> </ul>Physical Requirements:<ul> <li>Frequently stationary for 6-8 hours per day.</li> <li>Repetitive hand movement of both hands with the ability to make fast, simple, repeated movements of the fingers, hands, and wrists.</li> <li>Frequent mobility required.</li> <li>Occasional crouching, stooping, bending and twisting of upper body and neck.</li> <li>Light to moderate lifting and carrying (or otherwise moves) objects including luggage and laptop computer with a maximum lift of 15-20 lbs.</li> <li>Ability to access and use a variety of computer software developed both in-house and off-the-shelf.</li> <li>Ability to communicate information and ideas so others will understand; with the ability to listen to and understand information and ideas presented through spoken words and sentences.</li> <li>Frequently interacts with others to obtain or relate information to diverse groups.</li> <li>Works independently with little guidance or reliance on oral or written instructions and plans work schedules to meet goals. Requires multiple periods of intense concentration.</li> <li>Performs a wide range of variable tasks as dictated by variable demands and changing conditions with little predictability as to the occurrence. Ability to perform under stress. Ability to multitask.</li> <li>Regular and consistent attendance.</li> </ul>Salary TransparencyThe salary range estimated for this position is $90,000 - $130,000. This position will also be eligible to receive a variable annual bonus based on company, team, and/or individual performance results in accordance with company policy. Actual compensation will be confirmed in writing at the time of offer.We offer a comprehensive Total Rewards package that our US colleagues and their families can count on, which generally include:• A choice of national medical and dental plans, and a national vision plan• A wellness program, and valuable health incentive opportunities for company contributions to a Health Reimbursement Accounts (HSAs) or Health Savings Account (HSA)•Tax-advantaged savings and spending accounts and commuter benefits• Employee assistance programs• At least 120 hours paid time off (PTO). 10 paid holidays annually, paid parental leave (3 weeks for bonding and 8 weeks for caregiver leave), accident and life insurance, short- and long-term disability, and volunteer rime off in accordance with company policy.• Retirement and savings programs, such as our competitive 401(k) U.S. retirement savings planAccessibility/Disability AccessWe will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.EEO &amp; Affirmative ActionThermo Fisher Scientific is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, creed, religion, color, national or ethnic origin, citizenship, sex, sexual orientation, gender identity and expression, genetic information, veteran status, age or disability status.

Senior AI Engineer

Customer Service - Customer Service Representative 105-1065

Biotech Business Development Executive

Enterprise Account Executive

<h1>Quality Improvement - Senior Manager Quality Improvement 195-6000</h1> Tulsa, OK, USA Req #705 Tuesday, November 12, 2024 JOB SUMMARY: Responsible for managing the operational and strategic aspects of the Company's Quality Improvement department, which includes the QI Program, Star Rating Program, Accreditation, and Clinical Coding and Compliance monitoring. KEY RESPONSIBILITIES: <ul> <li>Leads and directs processes and overall quality improvement activities for all beneficiaries.</li> <li> Responsible for multiple company work domains, including but not limited to: <ul> <li>Quality Improvement activities and interventions - Coordinates and oversees the company's Quality Improvement activities and interventions, including the chronic care improvement and medication therapy management programs. Provides oversight for the companywide annual QI program description, work plan and evaluation.</li> <li>Star Rating Program - Collaborates with stakeholders to develop improvements for the plan's Medicare Star Rating. Coordinates required surveys with external vendors.</li> <li>Accreditation - Coordinates the company's accreditation efforts to maintain certification of Qualified Health Plans.</li> <li>Coding and Compliance – Assists with any compliance activities including external audits from regulators. Oversees chart audits for various coding reviews.</li> </ul> </li> <li> Provides input to strategic decisions that affect the functional area of responsibility. </li> <li>Interfaces regularly with key constituency groups and other stakeholders.</li> <li>Oversees departmental administrative functions: planning and implementing company and departmental goals and objectives; hiring, training, and management of staff; and develops/improves systems and process to accomplishing work. </li> <li>Coordinates and oversees the activities of the monthly Clinical Quality Improvement and Stars Committee meetings. Participates in other company committee activities as assigned. </li> <li>Work involves meeting tight deadlines.</li> <li>Perform other duties as assigned.</li> </ul> QUALIFICATIONS: <ul> <li>Ability to effectively lead and supervise others.</li> <li>Ability to reason logically and to use good judgment in interpreting regulatory materials and/or situations.</li> <li>Possess strong oral and written communication skills.</li> <li>Ability to plan, organize, schedule and affect policy and procedural changes.</li> <li>Excellent organizational skills and the ability to perform multiple tasks.</li> <li>Superior skills in data analysis and statistical reasoning.</li> <li>Ability and proven experience in translating data into actionable goals.</li> <li>Proficient in Microsoft applications.</li> <li>Active listening and problem-solving skills.</li> <li>Excellent time management and documentation skills.</li> <li>Ability to write reports, develop programs and give professional presentations when needed.</li> <li>Successful completion of Health Care Sanctions background check.</li> </ul> EDUCATION/EXPERIENCE: <ul> <li>Bachelor's degree or equivalent experience.</li> <li>Certified Professional in Healthcare Quality (CPHQ) (Preferred).</li> <li>Previous Quality Improvement and Utilization Management experience.</li> <li>Current, active, unrestrictive license to practice as Registered Nurse (RN) or Licensed Practical Nurse (LPN) in the State of Oklahoma.</li> <li>At least five years of experience in managed care, health insurance and/or health care.</li> <li>Previous supervisory or managerial experience required.</li> <li>Knowledge and awareness of Community resources.</li> </ul> CommunityCare is an equal opportunity at will employer and does not discriminate against any employee or applicant for employment because of age, race, religion, color, disability, sex, sexual orientation or national origin <h2 id="otherDetailsHeader">Other details</h2> <ul> <li> Job Family Commercial </li> <li> Pay Type Salary </li> </ul> <a href="#"> Apply Now </a>

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