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Zendesk

Enterprise Account Executive

Thermo Fisher Scientific

Biotech Business Development Executive

<h2 id="who-we-are">Who we are</h2> <h3 id="about-stripe">About Stripe</h3> Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. <h3 id="about-the-team">About the team</h3> As an Account Executive, Enterprise at Stripe, you will drive Stripe’s future growth engine by building new relationships with prospective companies, turning them into happy Stripe users. <h2 id="what-youll-do">What you’ll do</h2> As an Enterprise Account Executive, you’ll own the full sales cycle, from prospecting and closing to managing existing relationships and identifying new opportunities to expand Stripe’s footprint within existing accounts. Specifically, we’re looking for someone who can execute on long-term sales strategies, engage with internal and external stakeholders, align on technical and business requirements with product teams, build value in competitive situations, lead commercial negotiations, and close deals. <h3 id="responsibilities">Responsibilities</h3> <ul> <li>Own a named account list and develop account plans for winning business with digital native and enterprise companies </li> <li>Develop outbound strategies to create and nurture opportunities </li> <li>Own the full sales cycle from prospecting to close, to go live </li> <li>Own and lead commercial negotiations to increase and retain customer revenue and Stripe market share </li> <li>Develop relationships with executive stakeholders at prospective users </li> <li>Work with company leaders from multiple functions (e.g., Engineering, Product, and Finance) to lead complex product workshops and develop financial analyses </li> <li>Lead and contribute to team projects to develop and refine our sales process </li> <li>Engage with cross functional teams (Partners, Post Sales, Product and Engineering) to help drive and iterate Stripe’s strategy </li> </ul> <h2 id="who-you-are">Who you are</h2> You are an adept salesperson, capable of selling value into prospective customers, engaging in business-level and technical conversations at multiple levels of the organization, including the CTO, COO, and CFO. You have experience working with upper middle market and/or enterprise companies. You have an in-depth understanding of the buyer journey and can lead a complex, multi-party sale in a highly consultative manner. You are used to building value in competitive situations and enjoy working on products that require deep product understanding, combined with technical knowledge. You are naturally analytical and enjoy digging into business models and helping businesses quantify their investment decisions. You get excited about prospecting, and are capable of independently leading a sales cycle from start to finish. Finally, you enjoy building – you like to actively participate in the development of our sales process, the articulation of our value proposition, and the creation of key tools and assets. If you’re motivated, smart, persistent, resilient and a great teammate, we want to hear from you! We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. <h3 id="minimum-requirements">Minimum requirements</h3> <ul> <li>8+ years of sales experience, preferably at a technology company, with a track record of top performance </li> <li>Used to driving high activity with a goal of building and executing a healthy pipeline of qualified deals to close </li> <li>Ability to understand complex business problems companies face today, and craft solutions across multiple products </li> <li>Ability to develop and execute account plans spanning multiple business units across complex organizations </li> <li>Strong presentation skills, particularly for in-person meetings with multiple stakeholders </li> <li>Proven ability to lead complex negotiations involving bespoke commercial agreements </li> <li>Superior verbal and written communication skills </li> <li>Ability to operate in a highly ambiguous and fast-paced environment </li> <li>Strong interest in technology </li> </ul> <h3 id="preferred-requirements">Preferred requirements</h3> <ul> <li>Prior experience at a growth stage internet/ software company </li> <li>Experience in fintech/ payments is a plus </li> </ul> This role is available either in an office or a remote location (typically, 35+ miles or 56+ km from a Stripe office). Office-assigned Stripes spend at least 50% of the time in a given month in their local office or with users. This hits a balance between bringing people together for in-person collaboration and learning from each other, while supporting flexibility about how to do this in a way that makes sense for individuals and their teams. A remote location, in most cases, is defined as being 35 miles (56 kilometers) or more from one of our offices. While you would be welcome to come into the office for team/business meetings, on-sites, meet-ups, and events, our expectation is you would regularly work from home rather than a Stripe office. Stripe does not cover the cost of relocating to a remote location. We encourage you to apply for roles that match the location where you currently or plan to live. The annual US base salary range for this role is $322,900 - $484,300. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. This salary range may be inclusive of several career levels at Stripe and will be narrowed during the interview process based on a number of factors, including the candidate’s experience, qualifications, and location. Applicants interested in this role and who are not located in the US may request the annual salary range for their location during the interview process. Additional benefits for this role may include: equity, company bonus or sales commissions/bonuses; 401(k) plan; medical, dental, and vision benefits; and wellness stipends. Office locations South San Francisco HQ, New York, or Chicago Remote locations Remote in United States Team Sales Job type Full time <a href="#">Apply for this role </a>

Stripe

Account Executive, Enterprise (New Business)

Sr. Manager, Commercial Enablement and Effectiveness (ASD) - US, Remote

<h1>Quality Improvement - Senior Manager Quality Improvement 195-6000</h1> Tulsa, OK, USA Req #705 Tuesday, November 12, 2024 JOB SUMMARY: Responsible for managing the operational and strategic aspects of the Company's Quality Improvement department, which includes the QI Program, Star Rating Program, Accreditation, and Clinical Coding and Compliance monitoring. KEY RESPONSIBILITIES: <ul> <li>Leads and directs processes and overall quality improvement activities for all beneficiaries.</li> <li> Responsible for multiple company work domains, including but not limited to: <ul> <li>Quality Improvement activities and interventions - Coordinates and oversees the company's Quality Improvement activities and interventions, including the chronic care improvement and medication therapy management programs. Provides oversight for the companywide annual QI program description, work plan and evaluation.</li> <li>Star Rating Program - Collaborates with stakeholders to develop improvements for the plan's Medicare Star Rating. Coordinates required surveys with external vendors.</li> <li>Accreditation - Coordinates the company's accreditation efforts to maintain certification of Qualified Health Plans.</li> <li>Coding and Compliance – Assists with any compliance activities including external audits from regulators. Oversees chart audits for various coding reviews.</li> </ul> </li> <li> Provides input to strategic decisions that affect the functional area of responsibility. </li> <li>Interfaces regularly with key constituency groups and other stakeholders.</li> <li>Oversees departmental administrative functions: planning and implementing company and departmental goals and objectives; hiring, training, and management of staff; and develops/improves systems and process to accomplishing work. </li> <li>Coordinates and oversees the activities of the monthly Clinical Quality Improvement and Stars Committee meetings. Participates in other company committee activities as assigned. </li> <li>Work involves meeting tight deadlines.</li> <li>Perform other duties as assigned.</li> </ul> QUALIFICATIONS: <ul> <li>Ability to effectively lead and supervise others.</li> <li>Ability to reason logically and to use good judgment in interpreting regulatory materials and/or situations.</li> <li>Possess strong oral and written communication skills.</li> <li>Ability to plan, organize, schedule and affect policy and procedural changes.</li> <li>Excellent organizational skills and the ability to perform multiple tasks.</li> <li>Superior skills in data analysis and statistical reasoning.</li> <li>Ability and proven experience in translating data into actionable goals.</li> <li>Proficient in Microsoft applications.</li> <li>Active listening and problem-solving skills.</li> <li>Excellent time management and documentation skills.</li> <li>Ability to write reports, develop programs and give professional presentations when needed.</li> <li>Successful completion of Health Care Sanctions background check.</li> </ul> EDUCATION/EXPERIENCE: <ul> <li>Bachelor's degree or equivalent experience.</li> <li>Certified Professional in Healthcare Quality (CPHQ) (Preferred).</li> <li>Previous Quality Improvement and Utilization Management experience.</li> <li>Current, active, unrestrictive license to practice as Registered Nurse (RN) or Licensed Practical Nurse (LPN) in the State of Oklahoma.</li> <li>At least five years of experience in managed care, health insurance and/or health care.</li> <li>Previous supervisory or managerial experience required.</li> <li>Knowledge and awareness of Community resources.</li> </ul> CommunityCare is an equal opportunity at will employer and does not discriminate against any employee or applicant for employment because of age, race, religion, color, disability, sex, sexual orientation or national origin <h2 id="otherDetailsHeader">Other details</h2> <ul> <li> Job Family Commercial </li> <li> Pay Type Salary </li> </ul> <a href="#"> Apply Now </a>

CommunityCare

Quality Improvement - Senior Manager Quality Improvement 195-6000

Lattice

Staff AI Engineer

River Spirit Casino

Systems Specialist - 668

Summary: This role is for a Product Manager (PM) for Disability Migrations within the U.S. Group Benefits, Disability Solution Train. The product manager will focus on Client Specific Solutions and be part of the migrations initiative leadership. This role will be responsible for: <ul type="disc"> <li>Planning and managing the delivery of client specific solutions for customers migrating from legacy systems to the Catalyst platform and delivering end-to-end solutions.</li> <li>Planning and delivering customer migrations</li> <li>Defining requirements and prioritizing features that will enable client specific enhancements and customer success.</li> <li>Understanding the marketplace, customers, and users to define scalable solutions.</li> <li>Collaborating with the Migrations leadership team</li> <li>Coordinating support across business, IT, operations, legacy product teams and the Catalyst product teams for the implementation and execution of the ARTs vision and strategy.</li> <li>Managing Product Owners</li> <li>Providing regular status updates</li> </ul> The Product Manager (PM) is responsible for maximizing the value of the product resulting from the work of the Agile Release Train. As the Product Manager, you will work with the business owner to help set vision, drive strategy by understanding the customer needs, the product, and the overall market. Individuals in this role are responsible for defining Capabilities and Features, creating medium and longer-term roadmaps that prioritize achieving customer and business value with technology solutions. You coach the Product Owners to effectively prioritize Team Backlogs to streamline program priorities and execution. You create shared understanding and clarity to reduce operational friction and provide the team with a clear view of their environment. This is a leadership role with accountability to build and manage relationships with the claims organization, sales, service, market leadership, and technology partners to identify areas of opportunity to drive operational efficiencies through client specific capabilities while sustaining continued improvement for customer and claimant experience. PMs work closely with Release Train Engineers (RTE), Customers, Business Owners, team members, and other stakeholders to create viable and sustainable roadmaps and execution plans, based on Minimum Viable Product (MVP) definitions. You are ultimately responsible for the delivery across all teams within the ART, ensuring completeness and timely execution. Additionally, you are responsible for working with the Product Managers across each of the ARTs within the Disability Solution Train to ensure the completeness of the solutions and capabilities delivered. PMs are accountable for delivery outcomes and decisions that solve product-related problems. Gaining direct feedback from Business Owners, you lead the process to identify key pain points in the customer journey, partnering on practical solutions that can demonstrate customer and business value throughout the development and release process. Working with Product Owners, you will decompose epics into features, prioritizing delivery based on set objectives and key results. PMs are effective at holding the ART accountable to deliver outcomes by working with others to actively explore solution options, ensuring decisions are taken by those with accountability for delivering outcomes, and dedicating their effort to delivering value that meets the needs of MetLife’s customers and our business goals. A Product Manager is: <ul type="disc"> <li>The voice of the customer and business needs at the disability product level.</li> <li>A leader that prioritizes, defines, and shapes the roadmap for the agile release train.</li> <li>Assigns business value proposed and achieved during product increments.</li> <li>A person able to understand business needs and identify applicable technology solutions.</li> <li>A person who ensures we are delivering business value through tracking of metrics and outcomes.</li> <li>Accountable for execution and delivery across all teams.</li> </ul> A Product Manager’s focus on value is evident when we see them: <ul type="disc"> <li>Constantly reviewing and understanding the claimant and group customer feedback, turning pain points into opportunities.</li> <li>Working closely with Claims to continue to look for opportunities to simplify the claim experience for our Associates while improving operational efficiencies to reduce manual work that are error-prone.</li> <li>Working closely with customer facing teams on opportunities to meet and exceed customer needs.</li> <li>Ensuring teams are optimizing and prioritizing work to achieve ART and portfolio OKRs.</li> <li>Regularly re-examining our priorities to optimize the ART’s alignment with stakeholder and business demands.</li> <li>Ensuring that features are delivered completely and on-time, according to the plans set forth.</li> </ul> A Product Manager’s fixation on clarity is evident when they: <ul type="disc"> <li>Seek first to understand - our customers, stakeholders, and team members - and then to be understood.</li> <li>Make each team’s work visible through demos, metrics, and transparent processes.</li> <li>Provide clarity on the business objectives and key results the ART and teams will be measured by.</li> </ul> A Product Manager continuously employs agile practices that will sustain flow when they: <ul type="disc"> <li>Maintain a backlog of well-refined epics and features for the team.</li> <li>Continuously identify dependencies across the ART and proactively seek ways to resolve them.</li> <li>Respect the team’s need for focus by leveraging regularly scheduled, time-boxed meetings and minimizing ad-hoc demands.</li> </ul> A Product Manager champions Lean and reduces waste when they: <ul type="disc"> <li>Empower the teams to design and deliver valuable solutions instead of inserting approval states.</li> <li>Educate themselves, the teams, and others on how to recognize waste, streamlining processes and interactions to be as efficient and effective as possible.</li> <li>Make continuous improvement a foundation of all our processes.</li> <li>Recognize that time is our most precious resource, and they protect it vigorously.</li> </ul> A Product Manager leads by example when they: <ul type="disc"> <li>Act as a Mentor and Coach for their teams, building trust and providing guidance.</li> <li>Act as a Negotiator to help analyze the advantages and disadvantages of each possibility and evaluate which trade-offs to make.</li> <li>Identify areas of opportunity for cultural change and lead by example, showcasing respect for others and empathy for our customers.</li> <li>Use real-time feedback to coach Product Owners and team members on key behaviors and ways to display the work done.</li> <li>Celebrate wins across the teams and foster ways to let the team members demo their work proudly to leadership audiences.</li> </ul> Key Responsibilities: The Work: <ol start="1" type="1"> <li>Partner with Business Owners to identify pain points throughout the claim journey for our claim associates, claimant, and group customer journey, creating epics and features as a result.</li> <li>Ensure each Program Increment focuses on features with maximum value, aligned with disability product strategy, roadmap, and key milestones.</li> <li>Help refine, prioritize, and accept the work delivered across the disability solution train to ensure the outcomes meet the defined customer and business needs.</li> <li>Ensure all features are delivered whole and released to customers as a product to be proud of.</li> <li>Develop program-level Objectives and Key Results that align business goals with prioritized epics and features, tracking progress throughout.</li> <li>Make decisions to solve product-related problems, trade-off discussions, to stay on track to committed outcomes (Acceptance, prioritizing, making trade-offs, etc.).</li> </ol> The Interactions: <ol start="1" type="1"> <li>Lead Product Owners and teams to create viable and sustainable plans that align to business expectations.</li> <li>Set and manage stakeholders’ expectations through regular discussions about future needs and iterative demonstrations of completed work.</li> <li>Identify methods for gathering and incorporating feedback from multiple sources to better define solutions.</li> <li>Active interaction with Business Owners and other partners to protect the integrity of the deliverables.</li> <li>Work with Product Owners to ensure alignment of team’s vision.</li> <li>Work with RTE to coordinate and facilitate key meetings. Work with system architect to understand what is possible and maintain the architectural runway.</li> </ol> Key Behaviors: <ul type="disc"> <li>Driven and motivated by our customers and the business to focus on the right outcomes - Deliver Results.</li> <li>Able to identify, access, and connect among key stakeholders and experts - Seek Diverse Perspectives.</li> <li>Able to make decisions on information that is available at that time. Be comfortable with progressive elaboration and discovery (Progress over perfection) - Manages Ambiguity.</li> <li>Take ownership, influence at all levels, access all stakeholders equally (don’t ask for permission) - Seize Opportunity.</li> <li>Able to take all forms of input and synthesize (not influenced by "hierarchy") - Seek Diverse Perspectives.</li> <li>Willing to observe, analyze, and make recommendations - Seek Diverse Perspectives.</li> <li>Communicate factually. Navigate conversations to align on a set of data inputs that drive identification and prioritization of work and provide the clarity needed to accomplish it - Deliver what matters.</li> <li>Maintain stability throughout the iterations and add appropriate feedback as needed - Enable Solutions.</li> </ul> While PMs may have Product Owners as direct reports, Product Managers are leaders, not managers. PMs see themselves as a member of the team and are able to adapt their leadership approach to enable and empower the team to solve problems and deliver outcomes - Empowerment &amp; Collaboration. Required Qualifications: <ul type="disc"> <li>At least 15 years of career experience in technology delivery, insurance claims management, or customer relationship management.</li> <li>At least 10 years’ experience in the financial services industry.</li> <li>At least 10 years’ experience managing projects or products.</li> <li>At least 10 years’ experience as a people manager or leader.</li> <li>At least 2 years’ experience working in an agile delivery method.</li> <li>At least 2 years’ experience using agile and or product management industry standard tools.</li> <li>Excellent communication skills.</li> </ul> Preferred Qualifications: <ul type="disc"> <li>SAFe Product Management certification</li> <li>At least 10 years of experience leading teams for an employee benefits provider</li> <li>At least 10 years of experience managing insurance claims</li> <li>At least 5 years of experience managing customer relationships</li> <li>At least 5 years of experience as a product owner</li> <li>At least 5 years of experience in execute communications.</li> <li>At least 2 years of experience with Target Process and Azdo creating epics, features and capabilities.</li> <li>Previous experience leading testing teams</li> <li>Previous experience leading conversion or migration projects.</li> <li>Excellent verbal and written communication skills.</li> </ul>

MetLife

PM Disability Migrations Client Solutions

<h2 id="who-we-are">Who we are</h2> <h3 id="about-stripe">About Stripe</h3> Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. <h3 id="about-the-team">About the team</h3> The Compute organization at Stripe manages the core cloud infrastructure that powers Stripe’s products. We are responsible for managing the server fleet, containers, and resource automation to enable thousands of Stripe services. As an Engineer working with teams in Compute, you will play a key leadership role to build resilient infrastructure that scales our business and achieves a best in class price/performance ratio. Some of the technologies that we work with include Linux OS &amp; Kernel, Kubernetes, and AWS EC2. We continuously invest in building new distributed services and scaling existing technologies while working with service owners to meet their current and future needs. Stripe’s infrastructure powers businesses all over the world. We process payments, run marketplaces, detect fraud, help entrepreneurs start an internet business from anywhere in the world, build world-class developer-friendly APIs, and more. Every request we process is very important to everyone involved and Stripe’s availability and reliability are critical because our users’ businesses depend on us. Our Compute organization provides the underlying infrastructure that’s at the heart of all real-time critical payment requests to the Stripe API. <h2 id="what-youll-do">What you’ll do</h2> We're looking for a Software Engineer who can bring technical leadership to the Imaging team that is in charge of building the core infrastructure used by the product teams to build and operate their services. You will have the opportunity to build a great customer experience for internal Stripe teams using this infrastructure and play a key role in enabling Stripe’s infrastructure to power all of our products, globally and at scale. Projects and areas you'll work on might include: <ul> <li>Architect and implement next-generation solutions for OS management, OS deployment, and containerization </li> <li>Lead initiatives to enhance deployment safety, reduce bootstrap times, and eliminate reliability risks associated with configuration management </li> <li>Spearhead major OS upgrades and their automations across Stripe's global infrastructure </li> <li>Design and build innovative systems for automated infrastructure management and dynamic resource allocation </li> <li>Collaborate with cross-functional teams to enhance observability, security, and compliance across our infrastructure </li> </ul> <h3 id="responsibilities">Responsibilities</h3> <ul> <li>Drive team’s technical vision, roadmap, tooling, process, and culture </li> <li>Scope, design, implement, and deploy robust solutions, making appropriate tradeoffs between reliability, throughput, latency, resiliency, engineering velocity and cost </li> <li>Innovate, design and implement software solutions that contribute towards improvement in infrastructure resiliency, reliability, efficiency and management at scale </li> <li>Uphold our high engineering standards and improve our codebase and processes </li> </ul> <h2 id="who-you-are">Who you are</h2> We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. <h3 id="minimum-requirements">Minimum requirements</h3> <ul> <li>10+ years of hands-on experience building large-scale, distributed systems </li> <li>Proven track record of building large scale, complex distributed systems; identifying shortcomings and optimization opportunities; and making data driven cost performance tradeoffs to influence design decisions </li> <li>Experience building and operating infrastructure and tools that empower developers/product teams to deliver business value </li> <li>Experience leading and creating strong technical teams that balance operational excellence, collaboration and user needs </li> </ul> <h3 id="preferred-qualifications">Preferred qualifications</h3> <ul> <li>Expertise in Linux OS internals, systems programming </li> <li>Experience with containerization, package management and distribution technologies </li> <li>Strong background in performance analysis, systems debugging, and API design </li> <li>Experience with infrastructure automation </li> <li>Experience with multiple programming languages, including Go, Python </li> </ul> This role is available either in an office or a remote location (typically, 35+ miles or 56+ km from a Stripe office). Office-assigned Stripes spend at least 50% of the time in a given month in their local office or with users. This hits a balance between bringing people together for in-person collaboration and learning from each other, while supporting flexibility about how to do this in a way that makes sense for individuals and their teams. A remote location, in most cases, is defined as being 35 miles (56 kilometers) or more from one of our offices. While you would be welcome to come into the office for team/business meetings, on-sites, meet-ups, and events, our expectation is you would regularly work from home rather than a Stripe office. Stripe does not cover the cost of relocating to a remote location. We encourage you to apply for roles that match the location where you currently or plan to live. The annual US base salary range for this role is $190,700 - $286,200. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. This salary range may be inclusive of several career levels at Stripe and will be narrowed during the interview process based on a number of factors, including the candidate’s experience, qualifications, and location. Applicants interested in this role and who are not located in the US may request the annual salary range for their location during the interview process. Additional benefits for this role may include: equity, company bonus or sales commissions/bonuses; 401(k) plan; medical, dental, and vision benefits; and wellness stipends. Office locations Seattle Remote locations Remote in United States Team Infrastructure &amp; Corporate Tech Job type Full time <a href="#">Apply for this role </a>

Staff Engineer, Compute

Who we are is what we do.Deel and our family of growing companies are made up of global teams dedicated to helping businesses hire anyone, anywhere, easily. The team comprises over three thousand self-driven individuals spanning over 100 countries, and our unified yet diverse culture keeps us continually learning and innovating the platform and products for customers.Companies should be able to hire the best talent anywhere in the world, so we are building the best platform to make that a reality. Our market-leading technology, expertise, and global team are crucial to the platform’s success. We deliver the best products and features in our space, enabling millions of jobs worldwide and connecting the global workforce with the best companies and opportunities.Why should you be part of our success story?A 30-mile hiring radius should no longer dictate how companies hire because exceptional talent lives everywhere. Deel sees a world without hiring borders and endless talent that pairs perfect candidates with great companies.We offer global teams all the tools they need to hire, onboard, manage, pay, and scale at full speed. We aim to foster a diverse global economy by building a generational platform that seamlessly connects companies with talent worldwide.After our successful Series D in 2021, we raised another $50M in 2023, doubling our valuation to $12B. There’s never been a more exciting time to join Deel — the international payroll and compliance market leader.What you will do:<ul> <li>Develop Implementation Managers through hands-on coaching and mentorship.</li> <li>Successfully resolve customer escalations for maximum satisfaction and positive relationships.</li> <li>Drive customer adoption of key features and best practices.</li> <li>Continuously evaluate, improve, and streamline internal processes for increased simplicity and efficiency.</li> <li>Support hiring &amp; onboarding of new Implementation Managers.</li> <li>Track, monitor &amp; continuously improve performance on key metrics &amp; KPIs.</li> <li>Collaborate cross-functionally with Sales, Technical Account Management, and Support teams to create a seamless customer journey.</li> <li>Collaborate with Product &amp; Engineering to continuously improve product functionality based on customer feedback in Implementation.</li> </ul>What you will need:<ul> <li>5+ years of SaaS experience in professional services or implementation. </li> <li>2+ years of professional experience leading a team; passion for supporting and guiding a team’s growth, career progress, and job performance.</li> <li>Relentless prioritisation and time management.</li> <li>Unwavering energy to help your team and your customers. </li> <li>Strong attention to detail and ability to solve complex, interdependent problems.</li> <li>Flexibility to scale and adapt to changing organisations and responsibilities.</li> </ul>Bonus Points if:<ul> <li>Experience working with clients and team members from multiple countries and across multiple time zones.</li> <li>Experience working on a remote team.</li> <li>Experience working at a high-growth start-up or scale-up.</li> <li>Fintech or HR tech experience.</li> <li>Multilingual abilities.</li> </ul>Total RewardsOur workforce deserves fair and competitive pay that meets them where they are. With scalable benefits, rewards, and perks, our total rewards programs reflect our commitment to inclusivity and access for all. Some things you’ll enjoy<ul> <li>Provided computer equipment tailored to your role</li> <li>Stock grant opportunities dependent on your role, employment status and location</li> <li>Additional perks and benefits based on your employment status and country</li> <li>The flexibility of remote work, including WeWork access where available</li> </ul>At Deel, we’re an equal-opportunity employer that values diversity and positively encourage applications from suitably qualified and eligible candidates regardless of race, religion, sex, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, pregnancy or maternity or other applicable legally protected characteristics.Unless otherwise agreed, we will communicate with job applicants using Deel-specific emails, which include @<a href="http://deel.com" target="_blank">deel.com</a> and other acquired company emails like @<a href="http://payspace.com" target="_blank">payspace.com</a> and @<a href="http://paygroup.com" target="_blank">paygroup.com</a>. You can view the most up-to-date job listings at Deel by visiting <a href="https://www.deel.com/careers" target="_blank">our careers page</a>. Deel is an equal-opportunity employer and is committed to cultivating a diverse and inclusive workplace that reflects different abilities, backgrounds, beliefs, experiences, identities and perspectives. Deel will provide accommodation on request throughout the recruitment, selection and assessment process for applicants with disabilities. If you require accommodation, please inform our Talent Acquisition Team at <a href="mailto:recruiting@deel.com" target="_blank">recruiting@deel.com</a> of the nature of the accommodation that you may require, to ensure your equal participation.

Deel

Manager, Customer Onboarding

1,645 Jobs