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Hilton

Supervisor - Concierge

The impact you’ll make: The Tier 2 HR Employee Support Representative is responsible for analyzing and answering escalated and complex HR related queries. Ensuring effective execution of HR transactions to support both employees and HR professionals experience within agreed service level.The overall team receive activity through case management, phone calls and chat service. Tier 2 will carry out complex HR processes such as payroll, reporting, escalated queries from Tier 1 (first line employee support) and liaison to resolution of queries with Tier 3 e.g. local HRBPs, HRIS, COEs.Essential duties and responsibilities, shown below, will vary accordingly based on assignment.What you’ll do: <ul> <li>Responds and resolves escalated cases in more complex HR scenarios on multiple channels such as e-mail, phone, case management system. Uses systems to document and escalate as needed following appropriate process.</li> <li>Diagnose problems and leads correction through communication across The Americas.</li> <li>Acts as liaison and escalation point with contacts including local HR, COEs and other key stakeholders.</li> <li>Ensure efficient and accurate resolution of cases within a Shared Service team.</li> <li>Educates employees of HR Services available to them and encourages self-service tools such as the HR Portal and other systems as needed.</li> <li>Researches and resolves all problems in a timely manner. Must be able to work on more than one issue simultaneously and prioritize urgency of requests.</li> <li>Ensures that resolution of escalated requests meet the policy for each process.</li> <li>Utilizes multiple online systems to answer questions, complete requests, and ultimately resolve employee and HR needs.</li> <li>Actively contributes to delivering, maintaining and improving HR services, procedures and processes to increase employee satisfaction, driving performance and achieving results.</li> <li>Responsible for maintaining all compliance requirements of dedicated HR shared service processes.</li> <li>Understands and utilizes HR systems including Workday and the Employee Portal, including Self Service, Knowledge base and Case Management.</li> <li>Performs according to service level agreements.</li> </ul>What we’re looking for: Required Experience and Skills:<ul> <li>Minimum high school degree</li> <li>English fluency required</li> <li>At least two years’ experience in customer service and/ or human resources</li> </ul><ul> <li>Excellent oral and written communication skills to answer employees’ and other stakeholders queries effectively</li> <li>Excellent problem-solving skills and strong customer service skills</li> <li>Strong organizational skills for tracking and documenting</li> <li>Attention to detail</li> <li>Ability to work both independently and in teams</li> <li>Proficient in Microsoft Office applications</li> </ul>Preferred:<ul> <li>Workday or other HRIS experience</li> <li>Previous experience using an incident/case management system</li> <li>HR Certification</li> <li>Experience in an HR Service Center / Contact Center Operation</li> </ul>Perks you’ll get: <ul> <li>Access to Medical, Dental, Vision, Life and Disability insurance</li> <li>Eligible to elect other voluntary benefits including: Group Auto Insurance, Group Home Insurance, Pet Insurance, Legal Assistance, Identity Theft Protection, FSA, Accident Insurance, Critical Illness Insurance, and additional life insurance coverages</li> <li>401(k) Retirement Plan with company matched contributions.</li> <li>Full training to learn the business and enhance professional skills</li> </ul><ul> <li>Employee discounts, including discounted prices on the purchase of Avis/Budget cars</li> <li>Access to an Employee Assistance Program for services including counseling, financial and legal consultation, referrals for care service and more</li> <li>Community involvement opportunities</li> </ul>Who are we? Glad you asked! Avis Budget Group is a leading provider of mobility options, with brands including Avis, Budget &amp; Budget Truck, and Zipcar. With more than 70 years of experience and 11,000 locations in 180 countries, we are shaping the future of our industry and want you to join us in our mission. Apply today to get connected to an exciting career, a supportive family of employees and a world of opportunities. The fine print: Avis Budget Group is an equal opportunity employer - M/F/Veterans/Disabled. This advertisement does not constitute a promise or guarantee of employment. This advertisement describes the general nature and level of this position only. Essential functions and responsibilities may change as business needs require. This position may be with any affiliate of Avis Budget Group.TulsaOklahomaUnited States of America

Avis Budget Group

HR Shared Services Rep Tier 2

CommunityCare

Provider Services - Supervisor Credentialing 115-4004

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ONE Gas

Talent Management Coordinator (Hybrid)

HR Compliance Consultant (Hybrid)

<h2>#WeAreONEOK – Fortune 500 company. 100+ years in business. Leading midstream service provider. Safety first. Sustainable operations. Environmentally responsible. Employee focused. </h2>JOB SUMMARYA successful supervisor of Product Management in the Commercial Technology Team derives personal satisfaction from advancing business objectives and adding value to the company. This position will be a key leader of a dynamic, highly motivated team focused on ushering in a new generation of industry-leading digital solutions to position ONEOK as the midstream operator of choice. The Supervisor of Product Management will have the opportunity to lead the team through the full product life cycle of highly complex products and offerings to ensure various aspects of the business are serving the current and future needs of ONEOK's customers, as well as directly impact the bottom line of the company. The Supervisor of Product Management will be independently motivated and deliberately collaborative. In addition, the Supervisor of Product Management will lead the team to advance their analytical skills to solve business problems utilizing technology, serve as a change agent for the organization, and be willing to learn as needed to solve real-world problems continuously. This is a hybrid position located in Tulsa, Oklahoma. A typical work week is Mon/Tue/The working in the office, Wed/Fri working from home.Job Profile Summary This position will be a key contributor within a dynamic, highly motivated team focused on ushering in a new generation of industry-leading digital solutions to position the Company as the midstream operator of choice. The Supervisor of Product Management will provide daily oversight of the full product life cycle of highly complex products and offerings to ensure various aspects of the refined, crude or marine products business are serving the current and future needs of the Company's customers, as well as directly impact the bottom line of the company. The Supervisor of Product Management will be independently motivated and deliberately collaborative. In addition, the Supervisor of Product Management will have extensive analytical skills to solve business problems utilizing technology, serve as a change agent for the organization, and be willing to learn as needed to solve real-world problems continuously.Essential Functions and Responsibilities<ul> <li>Provides daily supervision of team, defining and maintaining product vision, strategy, and roadmap.</li> <li>Oversees the development of business case(s) for new products, improvements to existing products and business ventures.</li> <li>Analyzes data to determine customer needs, develop sales strategies, identify potential partnerships, and define product objectives from an ROI and build vs. buy perspective.</li> <li>Recommends the nature and scope of present and future products by reviewing product specifications and requirements; appraising new product ideas and/or product or packaging changes.</li> <li>Develops product positioning and messaging that differentiates Magellan and its features across primary market segments.</li> <li>Creates product strategy documents describing business cases, high-level use cases, technical requirements, revenue, and ROI.</li> <li>Brings new products to market by analyzing proposed product requirements and product development programs; preparing return-on-investment analyses; establishing time schedules with IT.</li> <li>Translates product strategy into detailed requirements for prototype construction and final product development by development teams.</li> <li>Recommends or contributes information in setting product pricing.</li> <li>Drives the execution of all product lifecycle processes for products, including product research, market research, competitive analysis, planning, positioning, roadmap development, requirements development, and product launch.</li> <li>Collaborates closely with IT, marketing, and sales teams on the development, QA, and release of products and balance of resources to ensure success for the entire organization.</li> <li>Provides information for management by preparing short-term and long-term product sales forecasts and special reports and analyses, answering questions and requests.</li> <li>Determines product pricing by utilizing market research data, reviewing production and sales costs, anticipating volume, costing special and customized orders.</li> <li>Stays up-to-date with current technologies and technical developments.</li> </ul>Education<ul> <li>Bachelor's Degree Business Administration (BBA or MBA), Information Technology, Computer Science or related field with specific job related experience</li> <li>Master's Degree M.S. or MBA</li> </ul>Work Experience<ul> <li>10+ years job related experience with degree; 12+ years directly related experience without degree</li> <li>5+ years of experience in product management, strategic planning and product innovation roles in software products and services, of which 3+ years of experience as an agile Product Owner or Product Manager in software development scrum teams, is required</li> <li>Broad IT domain experience in three or more of the following areas: Product Management, Applications Development, Enterprise Architecture, Project Management, Vendor Management, Quality Assurance, Infrastructure and Maintenance and Support</li> <li>Experience in large scale Agile Software Product Development processes (e.g. SAFe) is preferred</li> <li>Experience with automated data mining/formatting/coding preferred</li> <li>Oil &amp; gas experience preferred but not required</li> <li>Experience in converting business requirements and functional requirements to use cases, epics, and user stories with acceptance criteria</li> <li>Previous experience working in a Product Line operational model.</li> <li>Technical background with experience in software development or web technologies.</li> <li>Hands-on experience in technologies including Atlassian Suite, Microsoft Office Products, Microsoft Dynamics, Figma, and/or InVision.</li> <li>Previous experience as a Product Manager of digital products or in Agile Scrum roles such as Product Owner</li> </ul>Knowledge, Skills and Abilities<ul> <li>Knowledge of: Demonstrated knowledge of both traditional Waterfall and Agile / Lean methodologies</li> <li>Skills in: Demonstrated strong partnering, mentoring, and coaching skills.</li> <li>Ability to: Ability to understand and document moderate and complex business processes</li> <li>Ability to: Demonstrated ability to quantify resource requirements and measure and communicate proposed project benefits</li> <li>Skills in: Strong risk assessment, problem resolution, negotiation and influencing skills</li> <li>Ability to: Demonstrated ability to engage both developers and business partners to achieve target outcomes</li> <li>Ability to: Strong data analytic abilities and ability to identify patterns within data</li> <li>Ability to: Ability to use judgement to form conclusions that may challenge conventional wisdom, and focus on the crux of issues to identify high leverage intervention points and strategies</li> <li>Ability to: Convey complex and technical business issues to diverse audiences, both in presentations and routine communications</li> <li>Ability to: Seek to understand the business needs and deliver prompt, efficient quality service</li> <li>Ability to: Rapidly acquire new knowledge and learn new skills</li> <li>Ability to: Able to work independently to implement change</li> <li>Ability to: Able to communicate effectively and to teach peers to utilize new technologies</li> <li>Knowledge of: Financial acumen preferred – discounted cash flow modeling, financial statement analysis, etc.</li> <li>Skills in: Business intelligence/data analytics software skills – Power BI, Qlik Sense, etc.</li> <li>Ability to: Demonstrated ability to think strategically about business, product, and technical challenges</li> <li>Skills in: Strong verbal and written communications skills and ability to work collaboratively with internal and external partners is required</li> <li>Skills in: Good organizational skills, thoroughness, attention to detail, and ability to follow-through are a must.</li> <li>Skills in: Excel skills – VBA, Macros, etc.</li> </ul>Licenses and Certifications<ul> <li>Certified Product Manager (CPM)-AIPMM preferred or</li> <li>Certified in Business Analysis -PMI preferred or</li> <li>SAFe Scrum Master Certification preferred or</li> <li>Scrum Alliance Certified Enterprise Coach preferred</li> </ul>Strength Factor Rating - Physical Demands/RequirementsStrength Factor Description - Physical Demands/RequirementsWorking Conditions/EnvironmentWorking ConditionsDriving<ul><li>Based on assigned tasks, employee may be assigned a company vehicle requiring the applicable driver's license</li></ul>ONEOK is an equal opportunity employer committed to diversity and inclusion. All qualified applicants will receive consideration for employment without regard to race, color, sex, pregnancy, sexual orientation, age, religion, creed, national origin, gender identity, disability, military/veteran status, genetic information or any other categories protected by applicable law.The job description is not intended to be a complete list of all responsibilities, duties or skills required for the job and is subject to review and change at any time, with or without notice, in accordance with the needs of ONEOK.ONEOK is committed to making our workplace accessible to individuals with disabilities and will provide reasonable accommodations, upon request, for individuals to participate in the application and hiring process. To request an accommodation email <a href="mailto:HRSolutions@ONEOK.com" target="_blank">HRSolutions@ONEOK.com</a> or call 1-855-663-6547​. #LI-hybridExpected Salary Range$112,000.00 - $168,000.00

ONEOK

Supervisor of Product Management

Here at Avis Budget Group we're more than just rentals—although over 70 years of experience and 11,000 locations in 180 countries has taught us a thing or two about that. We’re shaping the future of the mobility industry with our innovative, customer-focused solutions. Our globally recognized brands - Avis, Budget, Budget Truck and Zipcar - connect people to more. This means more convenience, more options and more time on the road for our customers. But we also connect our employees to more: opportunities, benefits, support, collaboration and most importantly—power to change the future. Sound your speed? Come join our family.The T1 HR Employee Support Representative is responsible for administration of HR related queries and execution of HR transactions. Supporting an effective employee experience within agreed service level.The team receives activity through case management, system notifications, phone calls and chat service as the first point of help for HR queries, across multiple countries.What you'll do:<ul> <li>Responds to questions on administrative procedures and practices via multiple channels such as phone, case management system and live chat. Uses systems to document and escalate as needed following the appropriate processes.</li> <li>Educates employees of HR Services available to them and encourages self-service tools such as the HR Portal and other systems as needed.</li> <li>Researches and resolves all problems in a timely manner. Must be able to work on more than one issue simultaneously and prioritize urgency of requests.</li> <li>Probes cases to determine root cause of the issue or question in order to provide accurate answers.</li> <li>Identifies and researches incoming queries from employees.</li> <li>Ensures that documentation and employee requests meet the policy for each process.</li> <li>Utilizes multiple online systems to answer questions, complete requests, and ultimately resolve employee and HR needs.</li> <li>Works independently on most routine tasks.</li> <li>Actively contributes to delivering, maintaining and improving HR services, procedures and processes to increase employee satisfaction, driving performance and achieving results.</li> <li>Responsible for maintaining all compliance requirements of dedicated HR shared service processes.</li> <li>Understands and utilizes HR systems including Workday and the Employee Portal including Self Service, Knowledge base and Case Management.</li> <li>Performs duties according to service level agreements.</li> </ul>What we're looking for:<ul> <li>Minimum high school degree</li> <li>At least one year experience in customer services and/ or human resources area</li> <li>Excellent oral and written communication skills to answer employees’ queries effectively</li> <li>Excellent problem solving skills and strong customer service skills</li> <li>Strong organizational skills for tracking and documenting</li> <li>Attention to detail</li> <li>Ability to work both independently and in teams</li> <li>Proficient in Microsoft Office applications</li> </ul>Extra Points for this:<ul> <li>Additional language – Spanish</li> <li>Workday or other HRIS experience</li> <li>Experience in an HR Service Center / Contact Center Operation</li> <li>HR Certification</li> </ul>Perks you’ll get:<ul> <li>Access to Medical, Dental, Vision, Life and Disability insurance</li> <li>Eligible to elect other voluntary benefits including: Group Legal, Identity Theft, Accident Insurance, FSA, additional life insurance coverages</li> <li>401(k) Retirement Plan with company matched contributions</li> <li>Full training to learn the business and enhance professional skills</li> <li>Employee discounts, including discounted prices on the purchase of Avis/Budget cars</li> <li>Access to an Employee Assistance Program for services including counseling, financial and legal consultation, referrals for care service and more</li> <li>Community involvement opportunities</li> </ul>Who are we?Glad you asked! Avis Budget Group is a leading provider of mobility options, with brands including Avis, Budget &amp; Budget Truck and Zipcar. With more than 70 years of experience and 11,000 locations in 180 countries, we are shaping the future of our industry and want you to join us in our mission. Apply today to get connected to an exciting career, a supportive family of employees and a world of opportunities.The fine print:Avis Budget Group is an equal opportunity employer – M/F/Veterans/Disabled.This role requires the ability to lift up to 15 pounds and enter and exit vehicles. This advertisement does not constitute a promise or guarantee of employment. This advertisement describes the general nature and level of this position only. Essential functions and responsibilities may change as business needs require. This position may be with any affiliate of Avis Budget Group.Avis Budget Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.TulsaOklahomaUnited States of America

HR Services Rep- Tier 1

Tulsa Community College

Recruiter (PT)

<h2>#WeAreONEOK – Fortune 500 company. 100+ years in business. Leading midstream service provider. Safety first. Sustainable operations. Environmentally responsible. Employee focused. </h2>JOB SUMMARYONEOK is hiring for an HR Analyst II to join our growing HR team! This position is an add to staff, and we’re looking to add TWO team members. We’re looking for a tech-savvy, HR professional with strong customer service skills to support HR-functions, manage leave of absence and assist with total rewards. An ideal candidate would have 2-5 years of experience working in HR-focused teams. Proficiency in Workday would be a plus. This role is hybrid at our Tulsa office: Office - Monday, Tuesday and Thursday Remote - Wednesday and FridayJob Profile Summary This role is responsible for performing day to day activities for a variety of human resource programs and activities.Essential Functions and Responsibilities<ul> <li>Respond to written and oral inquiries from employees, managers, retirees, family members regarding HR questions, programs, policies, issues and status changes; to include telephone, chat and e-mail interactions</li> <li>Administration of HR related queries and execution of HR transactions including but not limited to:<ul> <li>Benefits</li> <li>Retirement Plans</li> <li>Payroll</li> <li>Employee Relations</li> <li>FMLA/Short term disability</li> <li>Compensation</li> <li>Recruiting</li> </ul> </li> <li>Strong multi-tasking and ability to work through ambiguity in a fast-paced, high volume environment with demonstrated skill to handle multiple competing tasks and maintain a high level of accuracy</li> <li>Actively contribute to delivering, maintaining and improving HR services, procedures and processes to increase employee satisfaction, drive efficiency and achieve desired results</li> <li>Maintain superior knowledge of HR resources, policies, business processes and standard operating procedures</li> <li>Maintain high degree of confidentiality</li> <li>Work independently on most routine tasks</li> <li>Assist with special projects</li> </ul>Education<ul><li>Associate's Degree in Human Resources or related field or a combination of formal education and the following job-related experience:</li></ul>Work Experience<ul> <li>Experience in use and function of tools and equipment applicable to position including using microcomputer applications such as Excel, Word and Power Point</li> <li>Experience, training and/or working knowledge related to:<ul> <li>Human Capital Management (HCM) Systems and report writer applications</li> <li>Interpersonal/communication skills</li> <li>Governmental regulations</li> <li>Corporate organization structure</li> <li>Development training programs</li> </ul> </li> </ul>Knowledge, Skills and Abilities<ul> <li>Ability to: read and interpret policies, reports, governmental regulations, benefits information, training materials, employment documents, procedures and correspondence</li> <li>Ability to: conduct research, analyze and prepare information and reports including numerical data, policies, procedures and correspondence</li> <li>Ability to: interact and communicate effectively</li> <li>Ability to: make presentations to groups and individuals</li> <li>Ability to: communicate and/or exchange information verbally</li> </ul>Licenses and Certifications<ul><li>None required</li></ul>Strength Factor Rating - Physical Demands/Requirements<ul><li>Sedentary Work - Exerting up to 10 pounds of force occasionally (Occasionally: activity or condition exists up to 1/3 of the time) and/or a negligible amount of force frequently (Frequently: activity or condition exists from 1/3 to 2/3 of the time) to lift, carry, push, pull, or otherwise move objects, including the human body. Sedentary work involves sitting most of the time, but may involve walking or standing for brief periods of time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.</li></ul>Strength Factor Description - Physical Demands/Requirements<ul> <li>Standing: Remaining on one's feet in an upright position at a work station without moving about (Occasionally)</li> <li>Walking: Moving about on foot (Frequently)</li> <li>Sitting: Remaining in a seated position (Constantly)</li> <li>Lifting: Raising or lowering an object from one level to another (includes upward pulling) (Occasionally)</li> <li>Carrying: Transporting an object, usually holding it in the hands or arms, or on the shoulder (Occasionally)</li> <li>Pushing: Exerting force upon an object so that the object moves away from the force (Occasionally)</li> <li>Pulling: Exerting force upon an object so that the object moves toward the force (includes jerking) (Occasionally)</li> <li>Climbing: Ladders, Stairs (Occasionally)</li> <li>Balancing: Maintaining body equilibrium to prevent falling (Occasionally)</li> <li>Stooping: Bending the body downward and forward by bending the spine at the waist (Occasionally)</li> <li>Kneeling: Bending the legs at the knees to come to rest on the knee or knees (Occasionally)</li> <li>Crouching: Bending the body downward and forward by bending the legs and spine (Occasionally)</li> <li>Crawling: Moving about on the hands and arms in any direction (Occasionally)</li> <li>Reaching: Extending hands and arms in any direction (Constantly)</li> <li>Handling: Seizing, holding, grasping, turning or otherwise working with the hand or hands (Manual Dexterity) (Constantly)</li> <li>Fingering: Picking, pinching or otherwise working with the fingers primarily (Finger Dexterity) (Constantly)</li> <li>Feeling: Perceiving such attributes of objects/materials as size, shape, temperature, texture, movement or pulsation by receptors in the skin, particularly those of the finger tips (Constantly)</li> <li>Talking: Expressing or exchanging ideas/information by means of the spoken word (Frequently)</li> <li>Hearing: Perceiving the nature of sound by the ear (Frequently)</li> <li>Near Vision: Clarity of vision at 20 inches or less (Constantly)</li> <li>Far Vision: Clarity of vision at 20 feet for more (Frequently)</li> <li>Depth Perception: Three-dimensional vision; ability to judge distances and spatial relationships so as to see objects where and as they actually are (Frequently)</li> <li>Vision: Color - The ability to identify and distinguish colors (Constantly)</li> </ul>Working Conditions/Environment<ul><li>Employee is subject to inside environmental conditions</li></ul>Working Conditions<ul> <li>Well lighted, climate controlled areas (Constantly)</li> <li>Frequent repetitive motion (Constantly)</li> <li>CRT (Computer Monitor(s)) (Constantly)</li> </ul>Travel<ul><li>Travel to other locations required</li></ul>Driving<ul><li>Based on assigned tasks, employee may be assigned a company vehicle requiring the applicable driver's license</li></ul>ONEOK is an equal opportunity employer committed to diversity and inclusion. All qualified applicants will receive consideration for employment without regard to race, color, sex, pregnancy, sexual orientation, age, religion, creed, national origin, gender identity, disability, military/veteran status, genetic information or any other categories protected by applicable law.The job description is not intended to be a complete list of all responsibilities, duties or skills required for the job and is subject to review and change at any time, with or without notice, in accordance with the needs of ONEOK.ONEOK is committed to making our workplace accessible to individuals with disabilities and will provide reasonable accommodations, upon request, for individuals to participate in the application and hiring process. To request an accommodation email <a href="mailto:HRSolutions@ONEOK.com" target="_blank">HRSolutions@ONEOK.com</a> or call 1-855-663-6547​. #LI-HYBRIDExpected Salary Range$67,000.00 - $101,000.00

HR Analyst II - Total Rewards

John Zink Hamworthy Combustion

Project Execution Supervisor

25 People & HR Jobs in Oklahoma