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Take Control Initiative

Peer Health Educator

Ready to be a Titan? We are looking for a Telecom Implementation Specialist to be in charge of the successful planning and managing of our customer’s phone integrations. This is an exciting and rewarding opportunity to join a rapidly growing team responsible for our entire customer base.What you'll do:<ul> <li>Serve as the single point of contact during the customer’s phone integration and set-up</li> <li>Schedule &amp; conduct detailed discovery calls with customers to determine any changes or requirements needed to successfully reconfigure the customer’s current phone set-up</li> <li>Assist the customer in speaking with their current phone provider and/or phone vendor to ensure the most optimal telecom setup</li> <li>Coordinate and follow up with customers to ensure their integration is seamless and successful</li> <li>Process, keep track &amp; update the status of the customer’s integration in Salesforce</li> <li>Troubleshoot phone integration issues pre and post Live</li> <li>Work with members of multiple teams (including but not limited to Success, Onboarding, Support, Engineering, Product, Marketing</li> <li>Manage escalations from multiple teams internally and externally</li> </ul>What you'll need:<ul> <li>Deep technical understanding and ability to configure &amp; troubleshoot all aspects of POTS, VoIP, SIP, cellular/wireless, PRI, PBX, IVR routing, customer call flows, network architectures</li> <li>5+ years in a Telecom Technical role with emphasis on implementation</li> <li>Understanding in Telecom operations support (Carrier Ops, Call Processing, and Network Management)</li> <li>Understanding of LNP; particularly telecom industry standards</li> <li>Intelligent, strategic, quick thinking, dedicated, ambitious, and fast learning </li> <li>Superb customer service skills </li> <li>Great time management and excellent communication skills </li> <li>Self­starter who thrives in an entrepreneurial, fast­ paced environment, with an ability to “roll with the punches” </li> <li>Proven ability to multi­task and manage multiple moving pieces at a time while paying strict attention to detail</li> </ul>Be Human With Us:Being human isn’t about checking every box on a list. It’s about the experiences we have, people we meet, and the perspectives we share. So, if you have the skills but are hesitant to apply because of your background, apply anyway. We need amazing people like you to help us challenge the conventional and think differently about the problems that we’re solving. We’re in this together. Come be human, with us. What We Offer: When you join our team, you’re not just accepting a job. You’re making a career move. Here’s how we’ll support you in doing some of the most impactful work of your career:<ul> <li>Flextime, recognition, and support for autonomous work: Flexible time off with ample learning and development opportunities to continue growing your career. We offer a comprehensive onboarding program, leadership training for Titans at all levels, and other programs and events. Great work is rewarded through Bonusly, peer-nominated awards, and more.</li> <li>Holistic health and wellness benefits: Company-paid medical, dental, and vision (with 100% employer paid options and 90% coverage for dependents), FSA and HSA, 401k match, and telehealth options including memberships to One Medical.</li> <li>Support for Titans at all stages of life: Parental leave and support, up to $20k in fertility services (i.e. IUI and IVF), surrogacy, and adoption reimbursement, on demand maternity support through Maven Maternity, free breast milk shipping through Maven Milk, pet insurance, legal advisory services, financial planning tools, and more.</li> </ul>At ServiceTitan, we celebrate individuality and uniqueness. We believe that the convergence of fresh perspectives and experiences from all walks of life is what makes our product and culture so great. We strongly encourage people from underrepresented groups to apply. We do not discriminate against employees based on race, color, religion, sex, national origin, gender identity or expression, age, disability, pregnancy (including childbirth, breastfeeding, or related medical condition), genetic information, protected military or veteran status, sexual orientation, or any other characteristic protected by applicable federal, state or local laws.ServiceTitan is committed to fair and equitable compensation for all of our employees. We thoughtfully consider a wide range of factors when determining individual compensation. The expected salary range for this role for candidates residing in the United States is between $71,100 USD - $95,100 USD. Compensation for candidates residing outside the United States will vary by location and the specific salary range will be discussed during the hiring process. Actual compensation for an individual may vary depending on skills, performance over time, qualifications, experience, and location. In addition to the base salary, the total compensation package also includes an annual bonus, equity and a holistic suite of benefits.

ServiceTitan

Telecom Specialist

Prosperity Bank

Personal Banker (Full Time) - Yale

Are you an experienced Clinical Lab Professional? Are you looking to embark on a new challenge in your career, or start your career in Clinical Lab Science? If so, LabCorp wants to speak with you about exciting opportunities to join our team at Ascension St. John Medical Center in Tulsa, OK. In this position you will work in a fast paced, customer focused, and challenging environment, and will be a part of our overall mission at LabCorp: “Improving Health, Improving Lives”.Work Schedule: 3 x 12 hour shifts: (Weekdays; 6:00 PM – 6:30 AM) and rotating weekendsBenefits: Employees regularly scheduled to work 20 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(k), Paid Time Off (PTO) or Flexible Time Off (FTO), Tuition Reimbursement and Employee Stock Purchase Plan. Casual, PRN &amp; Part Time employees regularly scheduled to work less than 20 hours are eligible to participate in the 401(k) Plan only. For more detailed information, please <a href="https://careers.labcorp.com/global/en/us-rewards-and-wellness" target="_blank">click here</a>. Job Responsibilities:<ul> <li>Determine the acceptability of specimens for testing according to established criteria</li> <li>Perform routine and complex technical procedures and functions according to departmental Standard Operating Procedures</li> <li>Monitor, operate and troubleshoot instrumentation to ensure proper functionality</li> <li>Demonstrate the ability to make technical decisions regarding testing and problem solving. </li> <li>Prepare, test and evaluate new reagents or controls</li> <li>Report accurate and timely test results in order to deliver quality patient care </li> <li>Perform and document preventive maintenance and quality control procedures </li> <li>Identify and replenish testing bench supplies as necessary </li> <li>Assist with processing of specimens when needed</li> <li>Maintain a safe work environment and wear appropriate personal protective equipment </li> </ul> Requirements:<ul> <li>Bachelor’s degree in a Chemical or Biological science, Clinical Laboratory Science, Medical Technology or a non-traditional Bachelor’s degree that meets local regulatory (CLIA &amp; State) requirements</li> <li>Previous clinical laboratory testing experience is not required </li> <li>ASCP or AMT certification is preferred </li> <li>Ability to work independently and within a team environment </li> <li>Proficient with computers; Familiarity with laboratory information systems is a plus</li> <li>High level of attention detail along with strong communication and organizational skills </li> <li>Must be able to pass a standardized color vision screen</li> <li>Flexibility to work overtime or other shifts depending on business needs</li> </ul> If you're looking for a career that offers opportunities for growth, continual development, professional challenge and the chance to make a real difference, apply today!Labcorp is proud to be an Equal Opportunity Employer:Labcorp strives for inclusion and belonging in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications and merit of the individual. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic. Additionally, all qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law. We encourage all to applyIf you are an individual with a disability who needs assistance using our online tools to search and apply for jobs, or needs an accommodation, please visit our <a href="https://careers.labcorp.com/global/en/accessibility" target="_blank">accessibility site</a> or contact us at <a href="#">Labcorp Accessibility.</a> For more information about how we collect and store your personal data, please see our <a href="https://www.labcorp.com/about/web-privacy-policy" target="_blank">Privacy Statement</a>.

LabCorp

Clinical Laboratory Technolgist

Your Job John Zink, a Koch Engineered Solutions company, is seeking a Senior Process Engineer to join our Product and Technology team. This role is responsible for the selection and detailed engineering of proprietary combustion equipment offered for the North American process burner business. The individual will work closely with commercial, project execution, startup/commissioning, and product development teams to provide performance predictions, detailed engineered designs, and startup/commissioning support for proprietary combustion equipment and systems. This role is based in Tulsa, OK or Wichita, KS. What You Will Do · Generate and use engineering codes to predict the performance of combustion related equipment and systems. · Use engineering analysis to design and troubleshoot combustion equipment and systems. · Use CFD analysis to understand and enhance the performance of combustion components and systems. · Characterize burner performance by firing burners in the John Zink test center. · Communicate engineering results to and collaborate with commercial, project execution, startup/commissioning, and product development team stake holders. · Travel to customer operating facilities for technical meetings, HAZOPs, equipment startup, and consultation / troubleshooting of combustion equipment and systems. · Develop professional relationships with combustion SMEs (Subject Matter Expert) from industry professionals and customers. · Participate, present papers and attend approved seminars, conferences and other regulatory forums like API, PCTF, EPC etc. The Experience You Will Bring Requirements (Basic Qualifications): · Minimum of a BS in Mechanical Engineering, Chemical Engineering, or an equivalent engineering degree. · Demonstrated experience applying engineering analysis to solve problems in disciplines in or related to combustion (thermodynamics, chemistry, fluid flow, heat transfer, ...etc.) · Ability to Travel 20% What Will Put You Ahead · MS Degree in a related engineering field. · Five plus (5+) years experience performing detailed engineering analysis for combustion applications. · Experience using Star CCM+, ANSYS Fluent, or other commercial CFD codes. · Experience generating engineering codes using MATLAB, Python, or other programming languages. At Koch companies, we are entrepreneurs. This means we openly challenge the status quo, find new ways to create value and get rewarded for our individual contributions. Any compensation range provided for a role is an estimate determined by available market data. The actual amount may be higher or lower than the range provided considering each candidate's knowledge, skills, abilities, and geographic location. If you have questions, please speak to your recruiter about the flexibility and detail of our compensation philosophy. #LI-RP3 Hiring Philosophy All Koch companies value diversity of thought, perspectives, aptitudes, experiences, and backgrounds. We are Military Ready and Second Chance employers. Learn more about our hiring philosophy <a href="https://jobs.kochcareers.com/pages/culture" target="_blank">here</a>. Who We Are As a Koch Engineered Solutions company, John Zink Hamworthy Combustion (JZHC) is a global leader in emissions control and a pioneer in modern Smart Combustion™solutions. Our research and development facilities make up the largest testing complex of its kind. Additionally, our worldwide service organization is the largest, most technically advanced team of its kind. We provide solutions to capture emissions, destroy pollutants, manage waste and heat vital processes to help industries operate more cleanly and efficiently. At Koch, employees are empowered to do what they do best to make life better. Learn how our <a href="https://www.kochind.com/about/business-philosophy" target="_blank">business philosophy</a> helps employees unleash their potential while creating value for themselves and the company. Our Benefits Our goal is for each employee, and their families, to live fulfilling and healthy lives. We provide essential resources and support to build and maintain physical, financial, and emotional strength - focusing on overall wellbeing so you can focus on what matters most. Our benefits plan includes - medical, dental, vision, flexible spending and health savings accounts, life insurance, ADD, disability, retirement, paid vacation/time off, educational assistance, and may also include infertility assistance, paid parental leave and adoption assistance. Specific eligibility criteria is set by the applicable Summary Plan Description, policy or guideline and benefits may vary by geographic region. If you have questions on what benefits apply to you, please speak to your recruiter. Equal Opportunities Equal Opportunity Employer, including disability and protected veteran status. Except where prohibited by state law, all offers of employment are conditioned upon successfully passing a drug test. This employer uses E-Verify. Please visit the following website for additional information: <a href="http://www.kochcareers.com/doc/Everify.pdf" target="_blank">http://www.kochcareers.com/doc/Everify.pdf</a>

Koch Industries

Senior Process Engineer

Jenks Public Schools

Literacy Coach

Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being a diverse and inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! Job Description: The Capital and Funding team is responsible for understanding, advising on, and optimizing the capital and funding requirements of Bank of America both at the top of the house and at the legal entity level. This understanding has to span the existing regulatory framework such as Basel 3 RWA under both advanced and standardized approaches and the liquidity coverage ratio (LCR), as well as pending regulations (e.g. fundamental review of the trading book - FRTB). Responsibilities: <ul> <li>Advise senior management about the current state of the financial resource and/or capital and funding related regulatory environment</li> <li>Responsibility for analyzing and presenting to management the allocation and drivers of capital, balance sheet and liquidity utilization</li> <li>Drive firm wide initiatives to improve financial metric reporting and optimization</li> <li>Developing and implementing financial resource management strategy to achieve revenue goals</li> <li>Advise business on financial resource and/or regulatory impact of specific transactions</li> <li>Review model logic to ensure assumptions reflect market dynamics</li> <li>Providing peer analysis, market color and generating optimization ideas</li> <li>Work with key stakeholders within Global Markets and partners (Finance, Treasury, Risk, Operations, Compliance) to deliver improved returns on financial resources</li> <li>Drive platform development with quantitative and technology teams, deliver tools to end user that enable improved financial performance, including transaction reviews and assessments</li> </ul> Skills: <ul> <li>Excellent analytical, quantitative and problem solving skills are required</li> <li>Technical skills to digest large data sets and deliver a concise story</li> <li>Previous experience with the firms risk and booking systems is preferential</li> <li>Good critical reading skills in order to digest regulation and understand business impact</li> <li>Attention to detail in reviewing calculator and model logic</li> <li>Ability to speak with senior trading staff about complex topics</li> <li>Demonstrate previous experience managing projects and governance routines</li> <li>Anticipating the financial resource requirement of trading businesses</li> <li>Preference for existing funding and liquidity management experience</li> </ul> Shift:1st shift (United States of America) Hours Per Week: 40

Bank of America

VP, GM Capital and Funding

Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being a diverse and inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! Summary: Global Information Security (GIS) is responsible for protecting bank information systems, confidential and proprietary data, and customer information. GIS develops the bank’s Information Security strategy and policy, manages the Information Security program, identifies and addresses vulnerabilities and operates a global security operations center that monitors, detects and responds to cybersecurity incidents. Within GIS, Identity and Access Management (IAM) is a security discipline that enables the right individuals to access the right resources at the right times and in the right context. IAM addresses the mission-critical need to ensure appropriate access to the resources across increasingly heterogeneous technology environments, and to meet increasingly rigorous compliance requirements. What you can expect in Identity &amp; Access Management: In today’s highly connected world, managing and securing the identity of users is essential to the safety and success of our workforce. The Identity &amp; Access Management (IAM) team works within Global Information Services (GIS) and in close participation with all other LOB teams as well as second and third line of defense partners. This role is highly visible and requires frequent interaction with senior management and key stakeholders. Are you passionate about the latest IT technologies and thrive in a fast-paced international environment? In a typical day, you may work with other team members on the book of work, operational concerns, or risk items. You will help overcome obstacles and maintain good relationships with key stakeholders across the bank to ensure timely and effective delivery. We offer you the opportunity to collaborate with passionate competent people, experts in their field. We thrive on being challenged and everything we do is anchored in managing risk for the bank. The Identity &amp; Access Management (IAM) Info Security Controls Specialist will analyze, strengthen, and secure the company's IAM systems and overall risk posture for Access Certifications and Governance. This role focuses on collaboration across all Lines of Business, CIO teams, to continuously improve the organization's access certification program. The Control Specialist will analyze controls to identify and document inefficiencies, and design/prioritize improvement opportunities to enable swift adherence. The role also will actively apply knowledge of laws, rules, regulations, and information security concepts (e.g., NIST, COBIT, ISO) to establish and maintain policies, validate alignment of processes and controls to requirements, report on adherence to policy requirements and maintain governance programs related to access certifications and revocation services. Job expectations include using data analytics, governance process management, and partnering with internal teams to verify policy compliance, identify gaps in coverage, and support remediation activities. Responsibilities: <ul> <li>Establish and maintain strong partnership with other Global Information Security (GIS) functions, Core Technology Infrastructure (CTI), Cyber Security Technology (CST), Third Party management, Global Compliance and Operations Risk (CGOR), internal audit, and external regulatory agencies. Provide audit and regulatory responses within the specified periods.</li> <li>Perform Quality Assurance activities to support Access Certification campaigns and control metrics.</li> <li>Support and monitor access reviews for completion in specific areas. Oversee and drive governance program for access security contact, support program mailbox inquiries, updating source of record, manage ARM ticketing queue, and maintaining program SharePoint site, documentation, and training.</li> <li>Provide education and documentation on Access Certification Awareness through instructor led sessions.</li> <li>Maintain access certification documentation, audit documentation, and training materials for the access certification services team.</li> <li>Drive Quality Assurance Governance for Access Certifications and Revocations</li> <li>Maintain exceptions to IAM Standard according to governance processes.</li> <li>Ensures Information Technology systems meet enterprise standards, adhere to applicable rules, laws, and regulations, and comply with appropriate risk appetite.</li> <li>Assist with Software Development Life Cycle (SDLC) and testing of application changes that impact access reviews with signoff prior to implementation.</li> <li>Building and maintaining ‘Break Glass’ processes enabling reusability and consistency of obtaining access certification data.</li> </ul> Required Qualifications: <ul> <li>5+ years relevant hands-on experience in identity and access certification related fields in a large and complex organization.</li> <li>3-5 years’ experience implementing IAM Cloud solutions, controls, and capabilities.</li> <li>Proficient in articulating facts and data-driven plans and ability to partner with stakeholders to implement intended solutions to drive risk reductions and adherence to relevant Access Certification requirements within IAM standards.</li> <li>Strong attention to detail, advanced analytical skills, and quality assurance experience.</li> <li>Excellent communication and presentation skills.</li> <li>Excellent organizational skills and be able to effectively prioritize multiple tasks.</li> <li>Proficient in data management which includes strong data analytical capabilities with advanced understanding of the collection and management of metadata.</li> <li>Experience with Tableau and SQL.</li> <li>Previous experience with access review tools like SailPoint, AZURE AD, ForgeRock Identity Platform, Oracle Access Management, and Cloud would be a plus.</li> </ul> This job will be open and accepting applications for a minimum of seven days from the date it was posted Shift:1st shift (United States of America) Hours Per Week: 40

Identity & Access Management (IAM) Access Certification Services Specialist

Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day. One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being. Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization. Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us! The Function The Client Outreach team are the front line unit who work with clients as part of meeting Know Your Client (KYC) periodic refresh and remediation requirements. We work in close collaboration with Global Corporate and Investment Bankers and Global Markets Sales to support the Bank’s global regulatory and policy requirements as it relates Client Due Diligence (CDD) documentation collection, with support from Operations and Global Financial Crimes Risk teams. The team identifies and develops client connections, engages client representatives to obtain KYC documentation, and acts as a coordination point for resolving issues/challenges with respect to client and country specific documentation requirements in a timely manner. In addition to the ongoing document engagement, individuals within the team keep abreast of global regulatory change that could influence processes, and identify opportunities that enhance the client experience. The Role The KYC Client Outreach Specialist (COS) teams serve as the Front Line Unit engaging with clients across business sectors and regions to meet KYC requirements for periodic refreshes in a timely manner. Role Responsibilities <ul> <li>Outreach to clients requesting and collecting KYC documentation</li> <li>Serve as the key point of contact for Clients as well as Bankers, Operations, Risk and other internal functions</li> <li>Ensure respective KYC client portfolios are covered across business and regions and adhere to internal governance routines within the FLU and those governed by support partners</li> <li>Monitor and understand the risks and impacts of non compliance with KYC processes, including restrictions, closures and associated business growth impacts</li> <li>Gather client feedback on policy, requirements and/or jurisdictional nuances where given to help improve the Bank’s processes</li> <li>Raise process issues and improvements that collectively help our clients</li> <li>Partner with colleagues in Banking, Sales, FLU COOs, FLU Change, FLU Business Controls, Operations, and other groups as needed</li> <li>Review clients for appropriate activity and liaise with Bankers on whether relationships with specific entities should continue</li> <li>Support the Outreach of both periodic refreshes as well as remediation and associated programs</li> <li>Support the Outreach of jurisdictionally or regionally stringent requirements where needed</li> <li>Ensure timely collection of client required documentation, including follow ups where needed</li> <li>Ensure voice of the client is heard while adhering to policies, laws, rules and regulations</li> <li>Ensure performance metrics are met and any exceptions are resolved within required timeframes</li> <li>Master customer due diligence (CDD) requirements and guide clients as needed to comply</li> <li>Support the collection of enhanced customer due diligence (ECDD) requirements and guide clients as needed to comply</li> <li>Adhere to bank privacy policies in securing non-public information obtained as part of KYC activities</li> <li>Embrace a collaborative and output oriented culture</li> </ul> Required Skills <ul> <li>Bachelor's degree or equivalent work experience</li> <li>4+ years experience in a client facing role within the financial services or a related industry</li> <li>Preferred: Certified Anti-Money Laundering Specialist (“CAMS”)</li> <li>Knowledge of AML CDD policy and standards, industry practices in AML CDD, including legal entities in global jurisdictions</li> <li>Must demonstrate a strong client focus</li> <li>Excellent interpersonal skills for motivation, collaboration and encouragement</li> <li>Professional Demeanor: Demonstrating patience, composure, and positive attitude.</li> <li>Problem Solving and Decision Making Skills: Thinking analytically, using diverse research skills, applying past experiences to problem resolution, developing multiple resolutions, knowing how to and where to go to resolve problems.</li> <li>Flexibility and Adeptness: Handling multiple projects and daily tasks adjust to a changing environment adept to new approaches that improve overall work efficiency and effectiveness.</li> <li>Initiative: Identify process improvements, demonstrate a "self-starter" behavior and a willingness to help others, and show potential to require minimal supervision.</li> <li>Strong organizational skills and ability to prioritize and manage competing priorities with excellent attention to detail</li> <li>Excellent proficiency using Microsoft office products, particularly Microsoft PowerPoint, Excel, Word</li> </ul>

Assistant Vice President / Vice President, Senior Client Outreach Specialist, GCIB KYC Outreach, India

Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being a diverse and inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! Job Description: This job is responsible for connecting clients with the breadth of solutions that the bank offers to help achieve financial goals. Key responsibilities include balancing service requests and sales opportunities, providing subject matter expertise on financial solutions, asking clients probing questions to understand life and financial goals, and pairing new solutions and services to meet client needs. Responsibilities: <ul> <li>Works with clients to build and deepen relationships by uncovering financial needs and recommending the best products, services, and solutions to meet those needs</li> <li>Responds to customer inquiries and concerns, creating customized solutions</li> <li>Sells and fulfills banking products including checking and savings accounts, credit cards, Certificate of Deposits (CDs), Individual Retirement Accounts (IRAs), and loans</li> <li>Identifies client needs for licensed sales functions, making referrals to Line of Business partners</li> <li>Quotes rates, terms, and programs for banking solutions</li> <li>Manages risk in every business, product, and service transaction leveraging available tools</li> </ul> Skills: <ul> <li>Attention to Detail</li> <li>Client Solutions Advisory</li> <li>Customer and Client Focus</li> <li>Interpret Relevant Laws, Rules, and Regulations</li> <li>Adaptability</li> <li>Client Experience Branding</li> <li>Customer Service Management</li> <li>Issue Management</li> <li>Problem Solving</li> <li>Active Listening</li> <li>Business Development</li> <li>Consulting</li> <li>Referral Identification</li> <li>Research</li> </ul> Required skills: • Displays passion, commitment and drive to deliver an experience that improves our clients’ financial lives • Has the ability to engage with clients and seek to understand their needs while actively sharing options using plain language, building rapport and showing empathy • Is curious, has a growth mindset and is comfortable receiving ongoing performance feedback and coaching • Enjoys ongoing change and learning new technology/processes • Has an intermediate level of proficiency with computers Desired skills • Experience in financial services • Experience in sales, cross-selling, upselling or referring products • Experience working in an inbound or outbound contact center (phone, chat and or video) • Experience working as a Personal Banker managing high client volume Training/Start Date: 7/7/2025 Training Schedule: Monday-Friday 9:00am-5:30pm Shift:2nd shift (United States of America) Hours Per Week: 40

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