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<h1>Senior HR Business Partner, Sales &amp; Success</h1> <a href="https://careers-americas.icims.com/jobs/14918/senior-hr-business-partner%2c-sales-%26-success/job?mode=apply" target="_blank">Apply for this job</a> Working at Atlassian Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company. Your future team Are you ready to unleash your strategic thinking, commercial savvy, and scrappy nature at Atlassian? We're looking for a dynamic Senior HRBP to team up with our sales and success leaders, helping us scale and deliver an outstanding organization. In this exciting role, you'll build high-performing teams by solving complex challenges, driving impactful people priorities, and curating the development of the teams you support.The role involves coaching, cross-functional partnering, influencing transformational programs, and steering projects. Join us for a fun yet challenging adventure where your contributions will truly make a difference! What you'll do This role partners with Sales &amp; Success global leadership, spanning multiple business areas. In this role, you'll get to: <ul> <li>Partner with leaders to develop and execute the People Strategy and roadmap aligned to the vision and longer-range strategies</li> <li>Be an important part of the Sales &amp; Success transformation</li> <li>Partner with regional HRBPs and Centre of Excellence (COE) Partners to deliver on talent strategy and operational plans.</li> <li>Deliver core HR processes/programs being developed in our COEs to the function</li> <li>In partnership with People Analytics tools provide insightful analytics, trends, and recommended actions to clients to guide planning, program design, decision-making, and measures of success.</li> <li>Drive organizational design, workforce planning, and change management as we continue to grow and scale the organization.</li> <li>Build a culture of inclusion by infusing Diversity, Equity, and Inclusion strategies into talent acquisition, manager growth and development, employee experience, and organizational health.</li> <li>Coach leaders through organizational issues, talent strategies, and leadership development.</li> </ul> Your background <ul> <li>10+ years HR experience with progressively challenging responsibilities in Business Partner roles ideally in high-growth, fast-paced, global environments. Previous GTM experience a plus.</li> <li>Proven experience in developing and implementing HR transformations and strategies, initiatives, and programs that support organizational goals and objectives.</li> <li>Highly collaborative with the ability to quickly build strong and trusted relationships across leadership teams, cross-functional partners, and key stakeholders.</li> <li>Ability to influence and energy to get things done with an iterative approach and willingness to jump from strategy to development to change management to execution in order to scale programs aimed at driving business outcomes.</li> <li>Excellent business storytelling skills, both verbal and written, with an ability to translate "HR speak" and data insights into an accessible, influential narrative.</li> <li>Critical thinker and analytic-minded with success in developing data-driven solutions to the business.</li> <li>Business-first mindset with an ability to work at multiple levels of the HR stack driving strategic impact but with strong execution muscle to drive clear business outcomes.</li> </ul> Compensation At Atlassian, we strive to design equitable, explainable, and competitive compensation programs. To support this goal, the baseline of our range is higher than that of the typical market range, but in turn we expect to hire most candidates near this baseline. Base pay within the range is ultimately determined by a candidate's skills, expertise, or experience. In the United States, we have three geographic pay zones. For this role, our current base pay ranges for new hires in each zone are: Zone A: $186,300 - $248,400 Zone B: $167,700 - $223,600 Zone C: $154,600 - $206,200 This role may also be eligible for benefits, bonuses, commissions, and equity. Please visit <a href="http://go.atlassian.com/payzones" target="_blank">go.atlassian.com/payzones</a> for more information on which locations are included in each of our geographic pay zones. However, please confirm the zone for your specific location with your recruiter. Our perks &amp; benefits Atlassian offers a variety of perks and benefits to support you, your family and to help you engage with your local community. Our offerings include health coverage, paid volunteer days, wellness resources, and so much more. Visit <a href="http://go.atlassian.com/perksandbenefits" target="_blank">go.atlassian.com/perksandbenefits</a>to learn more. About Atlassian At Atlassian, we're motivated by a common goal: to unleash the potential of every team. Our software products help teams all over the planet and our solutions are designed for all types of work. Team collaboration through our tools makes what may be impossible alone, possible together. We believe that the unique contributions of all Atlassians create our success. To ensure that our products and culture continue to incorporate everyone's perspectives and experience, we never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. All your information will be kept confidential according to EEO guidelines. To provide you the best experience, we can support with accommodations or adjustments at any stage of the recruitment process. Simply inform our Recruitment team during your conversation with them. To learn more about our culture and hiring process, visit <a href="http://go.atlassian.com/crh" target="_blank">go.atlassian.com/crh</a>. <a href="https://careers-americas.icims.com/jobs/14918/senior-hr-business-partner%2c-sales-%26-success/job?mode=apply" target="_blank">Apply for this job</a>

Atlassian

Senior HR Business Partner, Sales & Success

<h1>Senior Product Marketing Manager, Loom</h1> <a href="https://careers-americas.icims.com/jobs/15234/senior-product-marketing-manager%2c-loom/job?mode=apply" target="_blank">Apply for this job</a> Working at Atlassian Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company. Your future team Our Product Marketing team helps guide feature development, builds go-to-market strategies, and executes revenue-generating campaigns. We're hiring a Sr. Product Marketing Manager reporting to Loom's Product Marketing leader. Here, you'll put the customer at the center of our roadmap development, feature positioning, campaigns, communications, and sales enablement. The Role: As a Sr. Product Marketing Manager at Loom, you are at the center of driving revenue growth across both our self-serve and sales-led motions. You sit at the critical intersection of our Product, Brand, Engineering, Customer Success, and Sales teams — driving forward our go-to market strategy by being hands-on in roadmap development and go-to market campaigns. Your role will include bringing a new product to market and partnering with teams across Atlassian. What you'll do: <ul> <li>Lead strategy and execution of product launches and go-to market campaigns that take a solutions lens — through high-quality content creation (blogs, videos, support articles, and more), thoughtful competitive research, and valuable internal enablement resources.</li> <li>Conduct competitive analysis, market research, and analysis to inform roadmap and product positioning.</li> <li>Create sales collateral including sales decks, battlecards, and demos.</li> <li>Achieve meaningful results with launches and campaigns.</li> <li>Work with teams across Atlassian to represent Loom in integrated campaigns, sponsorships, and events.</li> <li>Empower our Sales and Customer Success teams with training and collateral about audiences, use cases, and outcomes.</li> </ul> Your background <ul> <li>5 to 7+ years of experience in Product Marketing, including enterprise audience programs.</li> <li>Portfolio of effective storytelling across web pages, collateral, email, webinars, video scripts, and other diverse formats of content.</li> <li>Success with complex project management, working with technical teams, and the ability to host impactful meetings and collaboration sessions.</li> <li>You’ve played a strong role in pricing and packaging decisions and market analysis/competitive programs. </li> </ul> Compensation At Atlassian, we strive to design equitable, explainable, and competitive compensation programs. To support this goal, the baseline of our range is higher than that of the typical market range, but in turn we expect to hire most candidates near this baseline. Base pay within the range is ultimately determined by a candidate's skills, expertise, or experience. In the United States, we have three geographic pay zones. For this role, our current base pay ranges for new hires in each zone are: Zone A: 167,400 - 200,900 Zone B: 150,700 - 180,800 Zone C: 138,900 - 166,700 This role may also be eligible for benefits, bonuses, commissions, and equity. Please visit <a href="http://go.atlassian.com/payzones" target="_blank">go.atlassian.com/payzones</a> for more information on which locations are included in each of our geographic pay zones. However, please confirm the zone for your specific location with your recruiter. Our perks &amp; benefits Atlassian offers a variety of perks and benefits to support you, your family and to help you engage with your local community. Our offerings include health coverage, paid volunteer days, wellness resources, and so much more. Visit <a href="http://go.atlassian.com/perksandbenefits" target="_blank">go.atlassian.com/perksandbenefits</a>to learn more. About Atlassian At Atlassian, we're motivated by a common goal: to unleash the potential of every team. Our software products help teams all over the planet and our solutions are designed for all types of work. Team collaboration through our tools makes what may be impossible alone, possible together. We believe that the unique contributions of all Atlassians create our success. To ensure that our products and culture continue to incorporate everyone's perspectives and experience, we never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. All your information will be kept confidential according to EEO guidelines. To provide you the best experience, we can support with accommodations or adjustments at any stage of the recruitment process. Simply inform our Recruitment team during your conversation with them. To learn more about our culture and hiring process, visit <a href="http://go.atlassian.com/crh" target="_blank">go.atlassian.com/crh</a>. <a href="https://careers-americas.icims.com/jobs/15234/senior-product-marketing-manager%2c-loom/job?mode=apply" target="_blank">Apply for this job</a>

Senior Product Marketing Manager, Loom

<h1>Data Engineer II</h1> <a href="https://careers-apac-atlassian.icims.com/jobs/16240/data-engineer-ii/job?mode=apply" target="_blank">Apply for this job</a> Working at Atlassian Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company. You will be part of a world-class Data Engineering team, where you will: <ul> <li>influence product and business teams</li> <li>inform Data Science and Analytics Platform teams</li> <li>partner closely with data consumers and producers to ensure quality and usefulness of data assets</li> </ul> You will be involved in strategizing measurement, collecting data, and generating insights. This work will help understand and improve product experience and engagement, optimize efficiency and costs, and drive strategy. <h3>In this role, you will:</h3> Data Engineering is a multi-faceted role, where you can have focused or broad set of responsibilities, including: <ul> <li>Defining metrics</li> <li>Instrumenting logging</li> <li>Acquiring/ingesting data</li> <li>Architecting &amp; modeling data</li> <li>Transforming data</li> <li>Ensuring data quality, governance, and enablement</li> <li>Alerting, visualization, and reporting</li> <li>Developing at scale and improving efficiency</li> <li>Working autonomously and adding perspective to the team</li> </ul> <h3>Minimum Qualifications / Your background:</h3> <ul> <li>Bachelor’s / Masters degree (or equivalent work experience) in a STEM field</li> <li>2+ Years of Experience in Data Engineering or related fields</li> <li>Expertise in Python or other modern programming language development experience</li> <li>Knowledge of advanced level capabilities in SQL and relational databases experience</li> <li>Solid working knowledge of ETL (ELT), Data modeling, DataQuality, and Data Visualization/Dashboarding</li> <li>Experience working with product analytics</li> </ul> <h3>Additional / Desirable Qualifications:</h3> <ul> <li>4+ Years of Experience in Data Engineering or related fields OR 2+ Years of experience in Data Engineering along with a post-graduate degree or equivalent in a related field</li> <li>An understanding of the SaaS business model and data structures</li> <li>Experience in Enterprise Software product development</li> </ul> <h3>Compensation</h3> At Atlassian, we strive to design equitable and explainable compensation programs. To support this goal, the baseline of our range is higher than that of the typical market range, but in turn we expect to hire most candidates near this baseline. Base pay within the range is ultimately determined by a candidate's skills, expertise, or experience. This role may also be eligible for benefits, bonuses, commissions, and equity. Please visit <a href="http://go.atlassian.com/payzones" target="_blank">go.atlassian.com/payzones</a> for more information on which locations are included in each of our geographic pay zones. However, please confirm the zone for your specific location with your recruiter. #LI-Remote <h3>Our perks &amp; benefits</h3> Atlassian offers a variety of perks and benefits to support you, your family and to help you engage with your local community. Our offerings include health coverage, paid volunteer days, wellness resources, and so much more. Visit <a href="http://go.atlassian.com/perksandbenefits" target="_blank">go.atlassian.com/perksandbenefits</a>to learn more. <h3>About Atlassian</h3> At Atlassian, we're motivated by a common goal: to unleash the potential of every team. Our software products help teams all over the planet and our solutions are designed for all types of work. Team collaboration through our tools makes what may be impossible alone, possible together. We believe that the unique contributions of all Atlassians create our success. To ensure that our products and culture continue to incorporate everyone's perspectives and experience, we never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. All your information will be kept confidential according to EEO guidelines. To provide you the best experience, we can support with accommodations or adjustments at any stage of the recruitment process. Simply inform our Recruitment team during your conversation with them. To learn more about our culture and hiring process, visit <a href="http://go.atlassian.com/crh" target="_blank">go.atlassian.com/crh</a>. Our perks &amp; benefits Atlassian offers a variety of perks and benefits to support you, your family and to help you engage with your local community. Our offerings include health coverage, paid volunteer days, wellness resources, and so much more. Visit <a href="http://go.atlassian.com/perksandbenefits" target="_blank">go.atlassian.com/perksandbenefits</a>to learn more. About Atlassian At Atlassian, we're motivated by a common goal: to unleash the potential of every team. Our software products help teams all over the planet and our solutions are designed for all types of work. Team collaboration through our tools makes what may be impossible alone, possible together. We believe that the unique contributions of all Atlassians create our success. To ensure that our products and culture continue to incorporate everyone's perspectives and experience, we never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. All your information will be kept confidential according to EEO guidelines. To provide you the best experience, we can support with accommodations or adjustments at any stage of the recruitment process. Simply inform our Recruitment team during your conversation with them. To learn more about our culture and hiring process, visit <a href="http://go.atlassian.com/crh" target="_blank">go.atlassian.com/crh</a>. <a href="https://careers-apac-atlassian.icims.com/jobs/16240/data-engineer-ii/job?mode=apply" target="_blank">Apply for this job</a>

Data Engineer II

<h1>Solutions Sales Executive, ITSM (Japanese)</h1> <a href="https://globalcareers-atlassian.icims.com/jobs/15488/solutions-sales-executive%2c-itsm-%28japanese%29/job?mode=apply" target="_blank">Apply for this job</a> Working at Atlassian Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company. Atlassian is revolutionising the software development industry and helping teams all around the world like Nasa, Nike, Pixar and Tesla to advance humanity through the power of software &amp; collaboration. We have over 300,000 customers worldwide, and the Solutions Sales Executive help the largest of those accounts scale their investments in Atlassian. Our Solutions Sales Executive team is now looking for an experienced solutions sales professional to lead our Jira Service Management sales efforts in Japan. Reporting to the Enterprise Sales Manager - Japan , you will identify and close new business, drive revenue growth for the Jira Service Management solution, and work with other members in the Go-To-Market team to develop a long term relationship with our top enterprise customers in Japan. In this role, you'll get to: <ul> <li>Develop and execute a sales strategy to drive revenue growth for Jira Service Management in Japan market.</li> <li>Define and implement a clear vision for your territory and plan/communicate regularly on funnel/account/territory status, resource requirements, challenges, and successes.</li> <li>Work with cross-functional teams, including Account Executive, Marketing, Customer Success, and Product, to ensure customer satisfaction and retention.</li> <li>Represent Jira Service Management at industry events and conferences.</li> <li>Provide accurate sales forecasts and reports to senior management team located in Japan.</li> <li>Work closely and openly with Atlassian partner management as well as directly with our partners who range from the world's largest IT service providers to other sales and service firms of all shapes and sizes.</li> </ul> On your first day, we'll expect you to have: <ul> <li>At least 10 years of experience in Sales, with a proven track record of achieving and exceeding sales targets in technology vendors</li> <li>Experience in the ITSM market and familiarity with any service management solutions is highly preferred.</li> <li>Excellent communication and interpersonal skills, with the ability to build strong relationships with customers, partners, and colleagues.</li> <li>Comfortable of making independent decision driving GTM campaign with other Atlassian team and channel partners in the Japan market.</li> <li>Fluency in Japanese and English is required.</li> </ul> If you are passionate about bringing Jira Service Management to the Japanese market, we encourage you to apply for this exciting opportunity. Our perks &amp; benefits Atlassian offers a variety of perks and benefits to support you, your family and to help you engage with your local community. Our offerings include health coverage, paid volunteer days, wellness resources, and so much more. Visit <a href="http://go.atlassian.com/perksandbenefits" target="_blank">go.atlassian.com/perksandbenefits</a>to learn more. About Atlassian At Atlassian, we're motivated by a common goal: to unleash the potential of every team. Our software products help teams all over the planet and our solutions are designed for all types of work. Team collaboration through our tools makes what may be impossible alone, possible together. We believe that the unique contributions of all Atlassians create our success. To ensure that our products and culture continue to incorporate everyone's perspectives and experience, we never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. All your information will be kept confidential according to EEO guidelines. To provide you the best experience, we can support with accommodations or adjustments at any stage of the recruitment process. Simply inform our Recruitment team during your conversation with them. To learn more about our culture and hiring process, visit <a href="http://go.atlassian.com/crh" target="_blank">go.atlassian.com/crh</a>. <a href="https://globalcareers-atlassian.icims.com/jobs/15488/solutions-sales-executive%2c-itsm-%28japanese%29/job?mode=apply" target="_blank">Apply for this job</a>

Solutions Sales Executive, ITSM (Japanese)

<h1>Site Reliability Engineer, Trello</h1> <a href="https://globalcareers-atlassian.icims.com/jobs/15478/site-reliability-engineer%2c-trello/job?mode=apply" target="_blank">Apply for this job</a> Working at Atlassian Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company. As a Site Reliability Engineer at Trello, you’ll work on keeping everything running efficiently as we scale our infrastructure to support our more than 90 million Trello users while maintaining our 99.99% uptime target. The code you write and deploy into production will directly contribute to the scalability and resilience of Trello, and you will directly improve our user’s experience with the product. Key Responsibilities <ul> <li>Comfortable owning the infrastructure and pragmatically solving problems dealing with complex systems.</li> <li>Working with developers to support the latest features that we have in development, like Power-Ups, data pipeline improvements, and scalable microservices.</li> <li>Contributing your insights across the team to help us improve or re-architect existing systems for scale and extensibility.</li> <li>Contributing to new and existing compliance initiatives</li> <li>Participating in an on-call roster (1 week on / ~6 weeks off)</li> </ul> On your first day, you will have expertise in <ul> <li>Engineering microservices and tools across one or more programming languages (e.g. Go, Python)</li> <li>Automation and Infrastructure-as-Code projects and tooling (e.g. Ansible, Puppet, Terraform)</li> <li>Building and maintaining a continuous integration and delivery pipeline (e.g. Bamboo, Bitbucket Pipelines, Github Actions)</li> <li>Observability tools and methodology (e.g. logging, metrics, tracing) for highly available web services</li> <li>Designing and delivering AWS cloud-native infrastructure solutions</li> <li>Incident response and management in on-call rotation</li> <li>Focus on operational maturity and reliability with microservices</li> </ul> It's great, but not required to have: <ul> <li>Experience building and managing large scale, high impact systems on AWS or other cloud infrastructure</li> <li>Experience with large MongoDB cluster deployments</li> </ul> Compensation At Atlassian, we strive to design equitable, explainable, and competitive compensation programs. To support this goal, the baseline of our range is higher than that of the typical market range, but in turn we expect to hire most candidates near this baseline. Base pay within the range is ultimately determined by a candidate's skills, expertise, or experience. In the United States, we have three geographic pay zones. For this role, our current base pay ranges for new hires in each zone are: Zone A: $140,600 - $187,400 Zone B: $126,500 - $168,700 Zone C: $116,700 - $155,600 This role may also be eligible for benefits, bonuses, commissions, and equity. Please visit <a href="http://go.atlassian.com/payzones" target="_blank">go.atlassian.com/payzones</a> for more information on which locations are included in each of our geographic pay zones. However, please confirm the zone for your specific location with your recruiter. Our perks &amp; benefits Atlassian offers a variety of perks and benefits to support you, your family and to help you engage with your local community. Our offerings include health coverage, paid volunteer days, wellness resources, and so much more. Visit <a href="http://go.atlassian.com/perksandbenefits" target="_blank">go.atlassian.com/perksandbenefits</a>to learn more. About Atlassian At Atlassian, we're motivated by a common goal: to unleash the potential of every team. Our software products help teams all over the planet and our solutions are designed for all types of work. Team collaboration through our tools makes what may be impossible alone, possible together. We believe that the unique contributions of all Atlassians create our success. To ensure that our products and culture continue to incorporate everyone's perspectives and experience, we never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. All your information will be kept confidential according to EEO guidelines. To provide you the best experience, we can support with accommodations or adjustments at any stage of the recruitment process. Simply inform our Recruitment team during your conversation with them. To learn more about our culture and hiring process, visit <a href="http://go.atlassian.com/crh" target="_blank">go.atlassian.com/crh</a>. <a href="https://globalcareers-atlassian.icims.com/jobs/15478/site-reliability-engineer%2c-trello/job?mode=apply" target="_blank">Apply for this job</a>

Site Reliability Engineer, Trello

<h1>Support Engineer - Compass</h1> <a href="https://careers-apac-atlassian.icims.com/jobs/15759/support-engineer---compass/job?mode=apply" target="_blank">Apply for this job</a> Working at Atlassian Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company. Your future team Our Cloud Support team is passionate about providing support and product expertise to our customers. You will report to a local Support Manager while operating in a global team with colleagues from different regions working to improve our capabilities and service quality for our cloud customers using Compass and Jira Product Discovery (JPD). What you'll do <ul> <li>Resolve customer configuration issues and responding to customer questions, focusing on a positive experience for them using Atlassian Cloud products, Compass and Jira Product Discovery (JPD). You may be asked to help support other Cloud products as the product portfolio evolves.</li> <li>You will guide collaborative discussions within the Team, challenge thought processes, help develop or adopt new team capabilities, and encourage peers to see them through.</li> <li>Use internal technical expertise – including your peers, mentors, knowledge base articles, Community forums, and other tools – to provide the most effective solutions to customer issues.</li> <li>Understand customer use cases, perform troubleshooting, and develop workarounds to product bugs.</li> <li>Periodically collaborate to develop and implement operational improvements. Also, you may be asked to represent Atlassian at events (Technical conferences, Meetups).</li> </ul> Your background <ul> <li>Have at least three (3) years of customer or technical support experience.</li> <li>Have experience in self-guided initiative, and perseverance in a globally distributed support operations team.</li> <li>Is proficient in written English and comfortable providing support through (e.g., email, Slack) and verbal (e.g., video conference, over the phone).</li> <li>Has working experience with Browser Developer Tools</li> <li>Have experience troubleshooting network issues.</li> <li>Experience how REST API works.</li> <li>Experience with Logging tools (e.g., Splunk, Logstash)</li> <li>Jira Software administration and GraphQL skills but not mandatory.</li> </ul> Our perks &amp; benefits Atlassian offers a variety of perks and benefits to support you, your family and to help you engage with your local community. Our offerings include health coverage, paid volunteer days, wellness resources, and so much more. Visit <a href="http://go.atlassian.com/perksandbenefits" target="_blank">go.atlassian.com/perksandbenefits</a>to learn more. About Atlassian At Atlassian, we're motivated by a common goal: to unleash the potential of every team. Our software products help teams all over the planet and our solutions are designed for all types of work. Team collaboration through our tools makes what may be impossible alone, possible together. We believe that the unique contributions of all Atlassians create our success. To ensure that our products and culture continue to incorporate everyone's perspectives and experience, we never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. All your information will be kept confidential according to EEO guidelines. To provide you the best experience, we can support with accommodations or adjustments at any stage of the recruitment process. Simply inform our Recruitment team during your conversation with them. To learn more about our culture and hiring process, visit <a href="http://go.atlassian.com/crh" target="_blank">go.atlassian.com/crh</a>. <a href="https://careers-apac-atlassian.icims.com/jobs/15759/support-engineer---compass/job?mode=apply" target="_blank">Apply for this job</a>

Support Engineer - Compass

<h1>Sales Development Representative, Enterprise</h1> <a href="https://globalcareers-atlassian.icims.com/jobs/15588/sales-development-representative%2c-enterprise/job?mode=apply" target="_blank">Apply for this job</a> Working at Atlassian Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company. Your background <ul> <li>Accountability: You are the highest performer in everything that you do. You crave accountability and excel in a results-based culture</li> <li>Communication: Clear, intentional, and curious. People want to talk to you. You build trust naturally</li> <li>Continued Learning: You have clear goals, daily routines that help you achieve them. You ask for coaching. You're intentional about your future, and action feedback quickly</li> <li>Integrity forward interest in selling: You don’t know what it is like to not do your best. You excel in achievement. You enjoy being a top name on the leaderboard and want to help others get there with you</li> <li>Change: You contribute to change and you navigate through change well. You crave forward progression. You bounce back quickly. For you, challenges are opportunities. You always take ownership and choose action over inaction</li> <li>Impact: You are passionate about sales and about helping your customers by putting them at the center of everything you do</li> <li>Creative: You always find new ideas and new ways to achieve your goals</li> <li>Experience: 1- 2 years of experience as Sales Development Representative or sales experience. Some of our most successful SDRs made a career change from recruitment, teaching, or were a top sales professional in another industry</li> </ul> #LI-Remote Our perks &amp; benefits Atlassian offers a variety of perks and benefits to support you, your family and to help you engage with your local community. Our offerings include health coverage, paid volunteer days, wellness resources, and so much more. Visit <a href="http://go.atlassian.com/perksandbenefits" target="_blank">go.atlassian.com/perksandbenefits</a>to learn more. About Atlassian At Atlassian, we're motivated by a common goal: to unleash the potential of every team. Our software products help teams all over the planet and our solutions are designed for all types of work. Team collaboration through our tools makes what may be impossible alone, possible together. We believe that the unique contributions of all Atlassians create our success. To ensure that our products and culture continue to incorporate everyone's perspectives and experience, we never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. All your information will be kept confidential according to EEO guidelines. To provide you the best experience, we can support with accommodations or adjustments at any stage of the recruitment process. Simply inform our Recruitment team during your conversation with them. To learn more about our culture and hiring process, visit <a href="http://go.atlassian.com/crh" target="_blank">go.atlassian.com/crh</a>. <a href="https://globalcareers-atlassian.icims.com/jobs/15588/sales-development-representative%2c-enterprise/job?mode=apply" target="_blank">Apply for this job</a>

Sales Development Representative, Enterprise

<h1>Support Engineer - Jira</h1> <a href="https://careers-apac-atlassian.icims.com/jobs/15757/support-engineer---jira/job?mode=apply" target="_blank">Apply for this job</a> Working at Atlassian Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company. Responsibilities <ul> <li>Own, solve complex customer technical issues, using collaboration, troubleshooting best practices, transparency with different teams, maintain updates on the case.</li> <li>Error diagnosis (code review if needed), debugging, validation, and root cause analysis.</li> <li>Enable replication of issues to verify product-related bugs.</li> <li>Contribute to case deflection initiatives, automation, and other digital self-help assets to improve customer/ engineer experience.</li> <li>Drive technical collaboration and engagement outside of CSS (Product Engineering teams/Services/Support/Regions)</li> <li>Provide technical leadership and mentoring for Support Engineers.</li> <li>Be the primary contact for local escalation management for the expertise acquired within a product domain, and to provide resolution.</li> </ul> Experience <ul> <li>3+ years of experience in Technical Support, Software Services, and system administration for a large end-user community</li> <li>Track record to de-escalate difficult situations with customers, working with executive levels, while working on tickets and mentoring your team.</li> <li>Experience mentoring other support engineers to grow their technical and troubleshooting skills.</li> <li>Have supported customers over email, phone, and screen-shares.</li> <li>Experience working in a high case volume environment</li> <li>Coordinate training for new hires and conducting training using the skill gap analysis.</li> </ul> Must have Skills: <ul> <li>Demonstrated technical competence with database skills, with the expertise to write and update SQL queries with ease.</li> <li>Experience with APIs and REST calls.</li> <li>Usage of Browser dev tools, frontend troubleshooting, and HAR File analysis.</li> <li>Experience working with Splunk searching, monitoring, and analysing machine-generated data via a Web-style interface or similar tools.</li> <li>An understanding of Network terminologies such as DNS, DHCP, Usage of Basic Network troubleshooting commands, SSL, Proxy, Firewalls, and identifying underlying Network issues.</li> <li>Understanding Java-based apps, being able to analyse/troubleshoot Java-based exceptions.</li> <li>Good understanding of OAuth-based authentication and other authentication mechanisms such as SSO/SAML.</li> <li>Familiarity with Cloud technologies</li> </ul> Our perks &amp; benefits Atlassian offers a variety of perks and benefits to support you, your family and to help you engage with your local community. Our offerings include health coverage, paid volunteer days, wellness resources, and so much more. Visit <a href="http://go.atlassian.com/perksandbenefits" target="_blank">go.atlassian.com/perksandbenefits</a>to learn more. About Atlassian At Atlassian, we're motivated by a common goal: to unleash the potential of every team. Our software products help teams all over the planet and our solutions are designed for all types of work. Team collaboration through our tools makes what may be impossible alone, possible together. We believe that the unique contributions of all Atlassians create our success. To ensure that our products and culture continue to incorporate everyone's perspectives and experience, we never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. All your information will be kept confidential according to EEO guidelines. To provide you the best experience, we can support with accommodations or adjustments at any stage of the recruitment process. Simply inform our Recruitment team during your conversation with them. To learn more about our culture and hiring process, visit <a href="http://go.atlassian.com/crh" target="_blank">go.atlassian.com/crh</a>. <a href="https://careers-apac-atlassian.icims.com/jobs/15757/support-engineer---jira/job?mode=apply" target="_blank">Apply for this job</a>

Support Engineer - Jira

<h1>Senior Principal Engineer - Atlassian Ecosystem and Marketplace</h1> <a href="https://careers-apac-atlassian.icims.com/jobs/15902/senior-principal-engineer---atlassian-ecosystem-and-marketplace/job?mode=apply" target="_blank">Apply for this job</a> The Atlassian Ecosystem and Marketplace organization enables our customers to do more with Atlassian products by giving them options to choose trusted applications developed specifically for enhancing the productivity of the customers or build their own custom applications tailored for their own needs. The builders of the applications use the rich extensibility options available to unleash their creativity and extend the Atlassian products. They can also choose to publish the applications on Atlassian Marketplace to showcase their creativity and also turn it into a monetization opportunity. We are hiring for a senior principal engineer who has deep engineering background building solutions that builders can use to be most successful. The individual in this role will do so by working alongside other senior technical leaders in Atlassian in building the long term architecture that is scalable and flexible to grow and adapt to a large spectrum of builders outside Atlassian. You are an ideal candidate if you care deeply about builder productivity and brining simple to use powerful solutions to other builders. Solutions you have built in the past serve developers and also non-developers through low code or no code toolsets. You are fearless in experimenting and learning from failures. What you'll do <ul> <li>Shape the forward-looking technical direction and long-term architecture for Ecosystem and Marketplace</li> <li>Collaborate with product, engineering and design leaders to understand and influence the broader department level long term strategy</li> <li>Ensure that the technical strategy you build is aligned with the technical strategy of Atlassian products and platforms</li> <li>Partner with principal engineers and architects from other teams and drive exploration of large-scale projects spanning multiple teams in Enterprise</li> <li>Provide pragmatic and balanced advice to the engineering leaders to invest in the long term architecture while also servicing the current systems with high quality</li> <li>Improve, through example, the quality of software construction and meaningful code reviews in an agile environment.</li> <li>Be a role model for, and influence a large team of engineers at multiple seniority levels all the way from grads to principal engineers, and mentor engineers across the teams.</li> <li>Be influential within your team and work with peers and senior leaders to define and revise the standards for operational excellence across Atlassian.</li> <li>Mentor, hire and develop other engineers.</li> </ul> Your background <ul> <li>10+ years of experience building software, with 4+ years in an architect/principal role working across teams</li> <li>Broad experience architecting, designing, and building large-scale systems with multiple dependencies.</li> <li>Passion for building quality solutions and up-keeping quality standards.</li> <li>Success with building, expressing, and pitching a technical vision to stakeholders.</li> <li>Experience with collaboration with an ecosystem of teams</li> <li>Success with leading the long-term strategy for software architecture</li> <li>Experience with building and operating large scale, high availability, high reliability services</li> <li>Experience in operational requirements and common challenges of software systems</li> <li>Experience working on developer productivity initiatives.</li> <li>Experience working on security and compliance-related features.</li> <li>Proficiency in spoken and written English</li> <li>Optional, but preferred if you have prior experience in building platforms for other developers and non-developers.</li> </ul> Our perks &amp; benefits Atlassian offers a variety of perks and benefits to support you, your family and to help you engage with your local community. Our offerings include health coverage, paid volunteer days, wellness resources, and so much more. Visit <a href="http://go.atlassian.com/perksandbenefits" target="_blank">go.atlassian.com/perksandbenefits</a>to learn more. About Atlassian At Atlassian, we're motivated by a common goal: to unleash the potential of every team. Our software products help teams all over the planet and our solutions are designed for all types of work. Team collaboration through our tools makes what may be impossible alone, possible together. We believe that the unique contributions of all Atlassians create our success. To ensure that our products and culture continue to incorporate everyone's perspectives and experience, we never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. All your information will be kept confidential according to EEO guidelines. To provide you the best experience, we can support with accommodations or adjustments at any stage of the recruitment process. Simply inform our Recruitment team during your conversation with them. To learn more about our culture and hiring process, visit <a href="http://go.atlassian.com/crh" target="_blank">go.atlassian.com/crh</a>. <a href="https://careers-apac-atlassian.icims.com/jobs/15902/senior-principal-engineer---atlassian-ecosystem-and-marketplace/job?mode=apply" target="_blank">Apply for this job</a>

Senior Principal Engineer - Atlassian Ecosystem and Marketplace

<h1>Sr. Pre-Sales Solution Engineer, Mid-Market (LatAm)</h1> <a href="https://careers-americas.icims.com/jobs/15656/sr.-pre-sales-solution-engineer%2c-mid-market-%28latam%29/job?mode=apply" target="_blank">Apply for this job</a> Working at Atlassian Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company. Atlassian is looking for a Pre-Sales Solutions Engineer who’s passionate about being the technical solution selling muscle for the account team, solving our customers' hardest business problems with our diverse solutions platform, and helping close deals in our Latin American territories (Spanish-speaking). Interested? Read on! <h4>In This Job, You Will:</h4> <ul> <li>Partner with sales to participate in customer discovery to understand the customer's current state, what business problems they want to solve, and map back to the Atlassian products, platforms, and solutions that will get them where they want to be</li> <li>Probe for and identify additional opportunities for cross-product/solution expansion</li> <li>Investigate, discover, and assess client pain points</li> </ul> <ul> <li>Be the technical subject matter expert of Atlassian software in the pre-sales process, articulating and showing the customer the value of the software and how it can change their way of working</li> <li>Have a broad understanding of full Atlassian product and solution offerings and paint a compelling story of how they work together to unlock the power of teams</li> <li>Lead compelling value-based demonstrations, both standard and customized</li> <li>Develop a deep understanding of the customer's technical needs and guide them through the decision-making process by gaining buy-in from the customer on Atlassian being the right decision</li> </ul> <ul> <li>Proactively forge strong partnerships with assigned sales counterparts, regularly discussing current and upcoming opportunities and needs, bi-directional feedback on recent engagements, and ways to improve the selling cycle together</li> <li>Understand and document product feedback and competitive intelligence from customers and serve as their voice in advocating for their needs for product development through partnership with product management</li> <li>Continuously learn, develop, and refine your pre-sales craft through hands-on experience with Atlassian solutions and engagement in the pre-sales community.</li> </ul> <h4>About You:</h4> We’re looking for a dynamic team member with a go-getter attitude who will both learn from and contribute to our passionate and growing organization. On paper, you have 5+ years of experience interacting with customers in a technical pre-sales capacity, with excellent communication, strong presentation skills to multi-level audiences, and unmatched agility to do what it takes to get the job done. If you’re looking to be a cog in the system, this job isn’t for you. You’re a creative problem solver who can interpret complex business problems, boil them down into solutions, and collaborate with prospects, partners, and the Atlassian sales team to deliver compelling value-based solutions. You’re equally comfortable in both a business and technical context, interacting with executives or talking shop with strong technical audiences. You are a story teller who loves to amaze your audience and leave them better off after meeting you. You love to learn and continuously grow and challenge yourself, are open to giving and receiving feedback, tolerate failure, love to win, hate to lose, and are passionate about making customers and Atlassian successful. You’re fluent in Spanish, Portuguese is a plus! <h4>More about our team</h4> You’ll be working alongside a globally distributed SE team, speaking with Global 2000 companies every day, and collaborating closely with our sales teams to provide an enterprise experience to our customers. We're a get s#!% done distributed team, built on Atlassian's core values. If this sounds like how you want to work, then we’re excited at the opportunity to have you join the team and help our company grow and change for the better. Compensation At Atlassian, we strive to design equitable, explainable, and competitive compensation programs. To support this goal, the baseline of our range is higher than that of the typical market range, but in turn we expect to hire most candidates near this baseline. Base pay within the range is ultimately determined by a candidate's skills, expertise, or experience. In the United States, we have three geographic pay zones. For this role, our current base pay ranges for new hires in each zone are: Zone A: $152,100 - $202,800 Zone B: $136,800 - $182,400 Zone C: $126,000 - $168,000 This role may also be eligible for benefits, bonuses, commissions, and equity. Please visit <a href="http://go.atlassian.com/payzones" target="_blank">go.atlassian.com/payzones</a> for more information on which locations are included in each of our geographic pay zones. However, please confirm the zone for your specific location with your recruiter. Our perks &amp; benefits Atlassian offers a variety of perks and benefits to support you, your family and to help you engage with your local community. Our offerings include health coverage, paid volunteer days, wellness resources, and so much more. Visit <a href="http://go.atlassian.com/perksandbenefits" target="_blank">go.atlassian.com/perksandbenefits</a>to learn more. About Atlassian At Atlassian, we're motivated by a common goal: to unleash the potential of every team. Our software products help teams all over the planet and our solutions are designed for all types of work. Team collaboration through our tools makes what may be impossible alone, possible together. We believe that the unique contributions of all Atlassians create our success. To ensure that our products and culture continue to incorporate everyone's perspectives and experience, we never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. All your information will be kept confidential according to EEO guidelines. To provide you the best experience, we can support with accommodations or adjustments at any stage of the recruitment process. Simply inform our Recruitment team during your conversation with them. To learn more about our culture and hiring process, visit <a href="http://go.atlassian.com/crh" target="_blank">go.atlassian.com/crh</a>. <a href="https://careers-americas.icims.com/jobs/15656/sr.-pre-sales-solution-engineer%2c-mid-market-%28latam%29/job?mode=apply" target="_blank">Apply for this job</a>

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