field_remote_option

job_industry

field_job_occupational_field_parents_all

job_organization_name

job_upgrade_is_featured

Senior Project Manager - Mission Critical POSITION SUMMARY: The Sr. Project Manager manages the overall project direction, completion, and financial outcome for assigned projects. The Sr. Project Manager is responsible for directing and mentoring on-site staff. The position requires business management acumen and must demonstrate strong leadership, organizational and time management skills, as well as strong communication and client service skills. MAJOR DUTIES &amp; RESPONSIBILITIES: <ul> <li> Prepare preliminary schedule and work with the Superintendent to develop and update the master project schedule a minimum of twice monthly</li> <li>Perform constructability reviews and work with Estimators on alternate construction means and methods, site logistics, general requirements, hoisting systems, and staffing requirements</li> <li>Participate in preconstruction meetings with Owner / Architect – monitor document design and development, establish goals and milestones for document packages and generally monitor project development to ensure it can be procured within budget and on schedule</li> <li>Purchasing trade packages as assigned by the Project Director. Review and approve subcontract drafts before issuance to Subcontractor</li> <li>Monitor the status of subcontract issuance and execution. Assist in following prequalification procedures, expediting execution of subcontracts and receipt of bonds and insurance. Ensure a fully executed contract, with bonds and insurance, is in place before Work begins. </li> <li>Establish and maintain positive working relationships with all across multiple project stakeholders, departments, and representatives</li> <li>Assign project team responsibilities. Establish administrative procedures, develop performance goals, and follow up to assure compliance with all contract requirements</li> <li>Development of effective communications and mechanisms for resolving conflicts among various project participants</li> <li>Support Project Director and Division Management in recruiting, training, and mentoring new employees</li> <li>Ensure compliance with all standard company processes and utilization of technology (Prolog, BIM, etc.)</li> <li>Manage accounting functions and budget, including but not limited to, preparing schedule of values, and complying with cost and resource loaded schedule requirements. Implement billing process in accordance with company guidelines and contract terms. Expedite Owner payments and establish positive cash flow.</li> <li>Prepare and submit owner Change Order Requests, review Owner Change Orders, and prepare Job Cost Budget Updates</li> <li>Responsible for accurate cost coding and quantity reporting for self-perform Work</li> <li>Prepare and submit accurate monthly Project Status Reports. Identify and manages risk and opportunities proactively and develops mitigation and capture strategies</li> <li>Monitor the progress of construction activities on a regular basis and hold status meetings with subcontractors</li> <li>Manages Subcontractor performance. Provide notices and take corrective actions for any performance or quality issues</li> <li>Assist the company in marketing and business development efforts and advise management of potential project opportunities</li> <li>Prepare detailed Project Information / Close-Out Forms and Photography for the Marketing Data Base</li> <li>Prepare detailed as-built cost breakdown for input into historic cost database</li> <li>Other duties as assigned</li> </ul> JOB SKILLS &amp; ABILITIES GUIDELINES: <ul> <li>Proven ability to write scopes of work and perform bid vetting during pre-construction process</li> <li>Thorough understanding of large-scale Mechanical, Electrical, Plumbing and Control Systems</li> <li>Computer knowledge and efficiency, including Microsoft Office products</li> <li>Proven experience of Manhattan document control and schedule software</li> <li>Thorough understanding of industry and local market</li> <li>Strong written and verbal communication skills</li> <li>Strong management skills</li> <li>Functions effectively as part of a team</li> <li>Established relationships in the community with clients and architects</li> <li>Exhibits strong leadership qualities</li> <li>Ability to always maintain discretion and confidentiality</li> <li>Excellent time management and organizational skills</li> <li>Strong decision making/problem solving skills</li> <li>Comfortable public speaking ability</li> <li>Understanding of contracts and risk management</li> </ul> Attention All Third Party Agencies, Headhunters, and Recruiters Manhattan Construction will not accept candidate submission by unsolicited third parties through this site or any company email address. All unsolicited candidates presented to Manhattan Construction will be considered the property of Manhattan Construction. Manhattan Construction will not be responsible for any fees associated with unsolicited candidates, nor will a contractual relationship be formed by the submission. Manhattan Construction will not be obligated and will not under any circumstances pay any fees to said third parties submitting candidates in this manner. Manhattan Construction only forms contracts with recruiters with whom we have an established business relationship and with whom we have in place a signed agreement. All contact with Manhattan Construction from third parties must be through our Human Resources Recruiting department. Outside recruiters are asked not to contact our hiring managers directly. Any contact made outside of the Manhattan Construction Human Resources Recruiting Department by a third party will cancel any future business relationships between the third party and Manhattan Construction.

Manhattan Construction Company

Senior Project Manager - Mission Critical

<h2 id="jobDescriptionHeading"> Job Description </h2> Overview Join our team as a day shift, full-time, Surgery Registered Nurse (RN) Supervisor in Tulsa, OK. Why Join Us? Thrive in a People-First Environment and Make Healthcare Better <ul> <li> Thrive: We empower our team with career growth opportunities, tuition assistance, and resources that support your wellness, education, and financial well-being. </li> <li> People-First: We prioritize your well-being with paid time off, comprehensive health benefits, and a supportive, inclusive culture where you are valued and cared for. </li> <li> Make Healthcare Better: We use advanced technology to support our team and enhance patient care. </li> </ul> Get to Know Your Team: <ul><li>Hillcrest Medical Center is a 656-bed hospital that includes The Alexander Burn Center, The Peggy V. Helmerich Women’s Health Center, Kaiser Rehabilitation Center, the latest technology for the treatment of cancer, and the Oklahoma Heart Institute.</li></ul> Responsibilities The RN Supervisor is a Registered Nurse who is accountable for coordination of all care for a specific patient population on an assigned department., in accordance with the Nurse Practice Act and the policies and procedures of Hillcrest Medical Center. The RN Clinical Supervisor also has managerial responsibilities including, but not limited to, staffing, scheduling, employment development, budget, and performance improvement activities. The RN Clinical Supervisor will be expected to supplement staffing as needed. Qualifications Job Requirements: <ul> <li>A minimum of an Associate’s Degree in Nursing from an accredited school of nursing or diploma from an accredited school of nursing program</li> <li>Current RN license or current license deemed acceptable by the applicable State Board of Nursing</li> <li>Maintains current BLS</li> <li>Minimum of 3 years of prior experience in clinical specialty</li> </ul>

Hillcrest Medical Center

Supervisor / RN OR Neuro-ENT

Req ID: 76672 Location: Tulsa -TUL Areas of Interest: Investment Management; Finance; Portfolio Management Pay Transparency Salary Range: Not Available Application Deadline: 07/15/2025 BOK Financial Corporation Group includes BOKF, NA; BOK Financial Securities, Inc. and BOK Financial Private Wealth, Inc. BOKF, NA operates TransFund and Cavanal Hill Investment Management, Inc. BOKF, NA operates banking divisions: Bank of Albuquerque; Bank of Oklahoma; Bank of Texas and BOK Financial®. <h2>Bonus Type</h2> Formula Based <h2>Summary</h2> We offer a diverse range of financial solutions for businesses, individuals, and institutions, continually expanding our portfolio of services and clients. If you’re passionate about wealth management and eager to join a forward-thinking organization, we want to hear from you. Our team is committed to providing exceptional, tailored wealth management solutions, fostering strong relationships, and helping clients achieve their long-term financial goals. <h2>Job Description</h2> The Investment Manager manages simple to moderately complex investment portfolios within established corporate guidelines, utilizing an approved strategies list approved by the BOKF Investment Committee. Consults with Wealth Advisors and/or Trust Officers (if applicable) and client to develop investment strategies based on customer objectives. <h2>Team Culture</h2> Our team collaborates effectively to meet client objectives. We value diverse perspectives and maintain a respectful environment where every voice is heard and appreciated. These principles create a cohesive, high-performing team that consistently delivers outstanding results for our clients. <h2>How You'll Spend Your Time</h2> <ul> <li>You will manage investment portfolios to optimize returns while maintaining acceptable levels of risk.</li> <li>You will analyze asset allocation and portfolio performance to ensure alignment with investment objectives.</li> <li>You will communicate proactively with clients about market trends, account performance, and investment activity.</li> <li>You will adhere to all corporate risk management and compliance guidelines.</li> <li>You will present the company’s investment strategies and capabilities to internal and external stakeholders.</li> <li>You will prepare and coordinate the completion of data and analytics reports to support investment decisions.</li> <li>You will build strong internal relationships and deliver high-quality professional services with guidance from senior colleagues.</li> </ul> <h2>Education &amp; Experience Requirements</h2> This level of knowledge is normally acquired through completion of bachelor’s degree in business or related field of study and 1-3 years of directly related experience in investments and/or 4-6 years of experience in investments or equivalent combination of education and experience. <ul> <li>Experience in managing moderately complex client accounts.</li> <li>Experience in BOKF approved strategies</li> <li>Understanding of investment tax reporting, including cost basis tracking and capital gains treatment</li> <li>Knowledge of various securities and investment related products and services (i.e. stocks, bonds, mutual funds, separately managed accounts, international and alternative investments).</li> <li>Knowledge of the different types of investment accounts (i.e. trust, retirement, agency, institutional, etc.) and levels of authority (i.e. directed, joint, discretionary, etc.) and the implications on trading activity </li> <li>Ability to communicate with Investment Advisor, Trust Advisor, Relationship Manager, and/or professional staff (legal and tax counsel) regarding financial plans, investment strategies and the related tax implications of our proposed solutions</li> <li>Excellent decision-making capabilities with the ability to independently manage and interpret data with a material downstream impact to clients and regulatory reporting</li> <li>Excellent decision making and problem-solving skills</li> <li>Excellent oral, written and communication skills, including interpersonal skills</li> </ul> BOK Financial Corporation Group is a stable and financially strong organization that provides excellent training and development to support building the long term careers of employees. With passion, skill and partnership you can make an impact on the success of the bank, customers and your own career! Apply today and take the first step towards your next career opportunity! The companies in BOK Financial Corporation Group are equal opportunity employers. We are committed to providing equal employment opportunities for training, compensation, transfer, promotion and other aspects of employment for all qualified applicants and employees without regard to sex, race, color, religion, national origin, age, disability, pregnancy status, sexual orientation, genetic information or veteran status. Please contact <a href="#">recruiting_coordinators@bokf.com</a> with any questions.

Bank of Oklahoma

Investment Manager

Job TitleAdministrative Assistant, Administrative Center of Excellence Team Valuation &amp; AdvisoryJob Description SummaryCushman &amp; Wakefield is seeking a highly organized and proactive Administrative Assistant to join our Administrative Center of Excellence (Admin COE) Team within the Valuation &amp; Advisory service line. This role provides dedicated support to Market Leads and is instrumental in ensuring smooth operations, efficient workflows, and effective communication. The ideal candidate thrives in a fast-paced environment, excels in multitasking, and has exceptional attention to detail.Job DescriptionKey Responsibilities:Administrative Support:<ul> <li>Manage and prioritize Market Leads’ calendars, appointments, and correspondence.</li> <li>Prepare and edit reports (to include redactions), presentations, and other documents as needed.</li> </ul>Expense and Time Management:<ul> <li>Submit, manage, and approve expenses and timesheets on behalf of Market Leads.</li> <li>Ensure timely and accurate processing of expense reports in compliance with company policies.</li> </ul>Travel Coordination:<ul> <li>Arrange and manage travel itineraries, accommodations, and transportation for Market Leads.</li> <li>Anticipate and resolve any travel-related issues promptly.</li> </ul>Event Planning and Coordination:<ul> <li>Plan and coordinate internal team events such as happy hours and team get-togethers.</li> <li>Assist with the planning and execution of external client events.</li> <li>Managing RSVP headcount, company collateral and on-the-ground coordination with key stakeholders for events.</li> </ul>SharePoint Site Management:<ul> <li>Create, maintain, and update SharePoint sites for the markets supported.</li> <li>Ensure accurate and accessible documentation and resources.</li> </ul>Presentation, Newsletters and Communication:<ul> <li>Design and modify PowerPoint presentations to support internal and external meetings.</li> <li>Draft and distribute professional communications on behalf of Market Leads, including monthly newsletters and region-wide notices.</li> </ul>Onboarding and Offboarding Support:<ul> <li>Assist in onboarding new hires, including coordinating access, tools, and resources. Assist with pre-onboarding tasks to include new employee reach-out for headshots and “Get to Know You” information and announcement deliverables (graphic and newsletter).</li> <li>Assist Market Leads and Operations Team with offboarding processes for exiting employees to ensure compliance and equipment return deadlines are met and accounted for.</li> </ul>Employee Recognition:<ul><li>Track, maintain and complete tasks associated with employee-related “Moments that Matter” including celebration of service date anniversaries, designation awards, significant life events and career milestones of our employees.</li></ul>License Renewal Management:<ul> <li>Track and maintain license renewals for key stakeholders with appraisal licenses.</li> <li>Ensure timely reminders and assist with renewal submissions as necessary.</li> </ul>Other Duties as Assigned:<ul> <li>Collaborate with the Admin COE Team to implement best practices and improve operational efficiency.</li> <li>Support additional projects and initiatives as needed</li> </ul>Qualifications:<ul> <li> Education: Bachelor’s degree preferred; high school diploma or equivalent required.</li> <li> Experience: Minimum of 5 years of administrative experience.</li> <li> Technical Skills:<ul> <li>Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook, and SharePoint).</li> <li>Experience utilizing Adobe products (Adobe Acrobat Professional and Adobe Photoshop)</li> <li>Familiarity with expense management tools and systems.</li> <li>Experience with onboarding/offboarding processes and tracking systems is a plus.</li> </ul> </li> <li> Soft Skills:<ul> <li>Strong organizational and time-management skills.</li> <li>Excellent written and verbal communication abilities.</li> <li>High level of discretion and professionalism in handling sensitive information.</li> <li>Ability to work independently and collaboratively within a team environment.</li> </ul> </li> </ul>#Remote #RemoteLI Cushman &amp; Wakefield also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health, vision, and dental insurance, flexible spending accounts, health savings accounts, retirement savings plans, life, and disability insurance programs, and paid and unpaid time away from work. In addition to a comprehensive benefits package, Cushman and Wakefield provide eligible employees with competitive pay, which may vary depending on eligibility factors such as geographic location, date of hire, total hours worked, job type, business line, and applicability of collective bargaining agreements. The compensation that will be offered to the successful candidate will depend on factors such as whether the position is covered by a collective bargaining agreement, the geographic area in which the work will be performed, market pay rates in that area, and the candidate’s experience and qualifications. The company will not pay less than minimum wage for this role. The compensation for the position is: $22.47 - $26.44Cushman &amp; Wakefield is an Equal Opportunity employer to all protected groups, including protected veterans and individuals with disabilities. Discrimination of any type will not be tolerated.In compliance with the Americans with Disabilities Act Amendments Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a position at Cushman &amp; Wakefield, please call the ADA line at 1-888-365-5406 or email <a href="#">HRServices@cushwake.com</a>. Please refer to the job title and job location when you contact us.INCO: “Cushman &amp; Wakefield”

Cushman & Wakefield

Administrative Assistant, Administrative Center of Excellence Team Valuation & Advisory

<h2>Job Details</h2> Job Location Tulsa-Yale - Tulsa, OK Position Type Full Time Education Level High School / GED Travel Percentage Up to 25% Job Shift Day Job Category Admin - Clerical <h2>Description</h2> The Executive Assistant provides administrative support to the Executive Leadership Team, frequently handling confidential, sensitive, and urgent information and materials. PRINCIPLE DUTIES AND RESPONSIBILITIES <ol> <li>Assists with managing meeting details for the Executive Leadership Team and Board of Directors, including but not limited to: scheduling, coordinating travel arrangements, preparing and distributing materials, and providing technical assistance.</li> <li>Assists with recording corporate minutes for Board-level committees, and executive and senior management meetings.</li> <li>Serves as back-up to the Corporate Secretary in managing administrative matters for the Executive Leadership Team, Board of Directors, and Shareholders.</li> <li>Coordinates travel arrangements for the Executive Leadership Team and Board of Directors.</li> <li>Files expense reports for the Executive Leadership Team. </li> <li>Maintains the executive conference room. </li> <li>Greets visitors for the Executive Leadership Team.</li> <li>Performs other duties as assigned.</li> </ol> <h2>Qualifications</h2> EDUCATION AND/OR EXPERIENCE <ul> <li>High School Diploma, or equivalent, required. </li> <li>1-3 years’ experience executive administration, required.</li> </ul> KNOWLEDGE, SKILLS, AND ABILITIES <ul> <li>A significant level of tact, discretion and diplomacy essential.</li> <li>Excellent verbal, written, and interpersonal communication skills.</li> <li>Detail-oriented and strong organizational skills.</li> </ul>

Stride Bank

Executive Assistant

<a href="#">Your Job</a> John Zink, a Koch Engineered Solutions (KES) company, is looking to add a Controls Engineering Supervisor to our team in Tulsa, OK. This candidate will focus on leading a team of Controls Engineers responsible for designing application specific Controls Systems for the John Zink product suite, primarily in the revamp / retrofit space. John Zink is a global leader in emissions-control and clean-air combustion systems. We back every product with decades of proven performance, unrivalled research and development capabilities, and expert service and support. Products we offer include Boiler Burners, Process Burners, Thermal Oxidizers, Vapor Combustion Systems, Vapor Recovery Systems, Flares. <a href="#">What You Will Do</a> <ul> <li>Be a culture leader and positive example of Principle Based Management (PBM) Guiding Principles including integrity, stewardship &amp; compliance, principled entrepreneurship, transformation, knowledge, humility, respect, and self-actualization.</li> <li>Motivate and lead a team of Controls Engineers and ensure the whole team is engaged and aligned with our Vision of being leaders in providing safe, compliant, innovative, and reliable control solutions for combustion and emissions equipment, while achieving superior mutually beneficial results.</li> <li>Responsible for the execution and quality of project deliverables assigned to Controls Engineers on their team.</li> <li>Solicit and provide feedback to all stakeholders impacted by their Controls Engineering team, to continuously seek improvement.</li> <li>Be responsible for the development of direct reports leading individuals toward self-actualization and long-term healthy careers.</li> </ul> <a href="#">The Experience You Will Bring</a> Requirements (Basic Qualifications): <ul> <li>Electrical engineering, process control, automation or controls engineering background in designing, specifying, operating, function testing, troubleshooting and commissioning industrial control panels </li> <li>Experience in leading technical teams including engineering activities, coaching, mentoring and influencing others</li> </ul> <a href="#">What Will Put You Ahead</a> <ul> <li>Minimum of Bachelor’s degree in Mechanical, Electrical, Chemical or Instrumentation Engineering or related technical engineering disciplines</li> <li>+5 years of industry experience</li> <li>Technical expertise related to combustion and emissions equipment</li> </ul> <a href="#">At Koch companies, we are entrepreneurs. This means we openly challenge the status quo, find new ways to create value and get rewarded for our individual contributions. Any compensation range provided for a role is an estimate determined by available market data. The actual amount may be higher or lower than the range provided considering each candidate's knowledge, skills, abilities, and geographic location. If you have questions, please speak to your recruiter about the flexibility and detail of our compensation philosophy. </a>#LI-RP3 Hiring Philosophy All Koch companies value diversity of thought, perspectives, aptitudes, experiences, and backgrounds. We are Military Ready and Second Chance employers. Learn more about our hiring philosophy <a href="https://jobs.kochcareers.com/pages/culture" target="_blank">here</a>. Who We Are At Koch, employees are empowered to do what they do best to make life better. Learn how our <a href="https://www.kochind.com/about/business-philosophy" target="_blank">business philosophy</a> helps employees unleash their potential while creating value for themselves and the company. Our Benefits Our goal is for each employee, and their families, to live fulfilling and healthy lives. We provide essential resources and support to build and maintain physical, financial, and emotional strength - focusing on overall wellbeing so you can focus on what matters most. Our benefits plan includes - medical, dental, vision, flexible spending and health savings accounts, life insurance, ADD, disability, retirement, paid vacation/time off, educational assistance, and may also include infertility assistance, paid parental leave and adoption assistance. Specific eligibility criteria is set by the applicable Summary Plan Description, policy or guideline and benefits may vary by geographic region. If you have questions on what benefits apply to you, please speak to your recruiter. Equal Opportunities Equal Opportunity Employer, including disability and protected veteran status. Except where prohibited by state law, all offers of employment are conditioned upon successfully passing a drug test. This employer uses E-Verify. Please visit the following website for additional information: <a href="http://www.kochcareers.com/doc/Everify.pdf" target="_blank">http://www.kochcareers.com/doc/Everify.pdf</a>

Koch Industries

Controls Engineering Supervisor

Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! Job Description: This job is responsible for overseeing the day-to day transaction processing operations function, and ensuring the team executes operations tasks with accuracy, timeliness and quality service. Key responsibilities include employee training, coaching, addressing employee inquiries, escalations, approvals, and team supervision ensuring accurate process execution. Job expectations include maintaining service quality, accuracy and escalating issues to management, as needed. Responsibilities: Manages team workflow across various systems and provides process oversight and direction for accurate and timely completion of deliverables Provides day-to-day training and coaching to team while addressing employee inquiries and escalations Monitors team service levels, volume, performance metric reporting, escalating concerns where appropriate Conducts quality assurance reviews and provides routine supervisory manager approvals Researches complex operational and client requests, issues, and escalations to identify root cause and assist with remediation efforts and solutions Reviews processes to ensure effectiveness, and recommending process improvement and risk mitigation opportunities to senior management Supports risk management and audit processes, including identification of issues, development of mitigation strategies, and exam preparation Line of Business Job Description and Role Responsibilities: ​​Wealth Management Operations provides end-to-end operational support that drives the client experience for Wealth Management advisory partners and their clients. Within WMO, Banking &amp; Personal Retirement Operations provides support for Merrill and Private Bank accounts and transactions. The Perform Bookkeeping and Deposit Checks for Merrill Clients team supports the deposit of checks into Merrill brokerage accounts, the opening and sorting of mail that may contain a check, and the validation of financial transactions for Merrill brokerage accounts. A successful Transaction Management Operations Team Lead on this team:​ Possesses and maintains a full understanding of the end-to-end process for the team including but not limited to understanding the client experience, the products, the process flow, the systems, the control points, the risks, and the metric targets. Serves as the first line of support for Account Management Representatives and Operations Analysts with training, answering questions, escalations or obstacles when executing the process. Coaches and supports Account Management Representatives and Operations Analysts as needed to drive team and individual performance goals. Serves and the manager's back up, proxy and partner in creating an inclusive and engaged team. Builds rapport and effective relationships with all team members, manager and all partners needed to resolve issues within the process or gain approval for exceptions. Adapts and helps team members adapt to ever changing products and services Complies with all Bank of America policies. Required Skills: <ul> <li>Must have excellent written and verbal communication skills</li> <li>Exceptional attention to detail and the ability to hold others accountable without direct supervision.</li> <li>Flexibility with ability to handle a variety of tasks and projects independently.</li> <li>Ability to handle multiple deliverables for either daily processing and/or expanded strategic initiatives</li> <li>Advanced Excel and Microsoft Word skills</li> <li>An understanding of technology and the ability to incorporate that understanding into process improvements</li> <li>Intellectually curious with a mindset focused on deep understanding of business processes supported​</li> </ul> Skills: <ul> <li>Attention to Detail</li> <li>Customer and Client Focus</li> <li>Oral Communications</li> <li>Prioritization</li> <li>Problem Solving</li> <li>Written Communications</li> <li>Account Management</li> <li>Analytical Thinking</li> <li>Coaching</li> <li>Mentoring</li> <li>Research</li> <li>Result Orientation</li> </ul> Shift:1st shift (United States of America) Hours Per Week: 40

Bank of America

Transaction Management Ops Team Lead

Job Description: About Us: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities, and shareholders every day. One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being. Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization. Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us! Global Business Services Global Business Services delivers Technology and Operations capabilities to Lines of Business and Staff Support Functions of Bank of America through a centrally managed, globally integrated delivery model and globally resilient operations. Global Business Services is recognized for flawless execution, sound risk management, operational resiliency, operational excellence, and innovation. In India, we are present in five locations and operate as BA Continuum India Private Limited (BACI), a non-banking subsidiary of Bank of America Corporation and the operating company for India operations of Global Business Services. Process Overview: This role is part of Enterprise Independent Testing – Global Banking. Testing team performs post facto testing on transactions completed by Trade Operations to identify errors and potential gaps that may result in operational, reputational and compliance risk to the Bank. Job Description: The primary responsibility for this role is to lead the team of testers and manage the entire Trade testing portfolio for EIT GBAM testing. The role requirement includes - <ul> <li>Working closely with other testing leads and testing managers globally.</li> <li>Supervise end to end testing activities, drive continuous improvement and ensure compliance with EIT standards.</li> </ul> Responsibilities: <ul> <li>The primary responsibility for this role is to lead and manage Trade testing portfolio for EIT GBAM testing.</li> <li>Team and People management – Lead, mentor and develop the team to maximize performance. Oversee daily operations and keep the team motivated. Foster a strong culture of teamwork, ensure the team is productive and aligned to organizational goals.</li> <li>Plan, coordinate, and manage the day-to-day execution of testing in line with EIT standards.</li> <li>Responsible for ensuring a product or service meets the established standards of quality.</li> <li>Be a Subject Matter Expert in Global Trade Operations</li> <li>Ensure Audit Readiness – Ensure Test scripts and other governance documents are updated timely and accurately whenever there are any process changes in the business.</li> <li>Ensure adequate controls are established to mitigate risk by preventing potential threats related to delays, misses and accuracy issues in the process.</li> <li>Change Management - Ensure timely communication &amp; planning for proposed changes with appropriate documentation to ensure calibration with Project Team</li> <li>Take complete accountability &amp; ownership of issues and recommend new controls / remediation plan based on the findings.</li> <li>Stakeholder Management – Build positive relationship and drive effective communication with stakeholders that includes LOB partners and Test Owners on updates and issues related to testing. Follow the right channels to escalate the issues on the timely basis.</li> <li>Problem solving and decision making – Identify and resolve challenges within the business. Make informed and proactive decisions by adopting data driven and analytical approach. </li> <li>Should be able to identify potential risk and gaps in the process and implement controls for mitigation.</li> <li>Strategic leadership – Think strategically, anticipate challenges and utilize all opportunities to drive long term success.</li> <li>Good understanding of excel and power-point to perform data analysis and showcase the business story.</li> <li>Drive operational excellence and continuous improvement in the business to improve efficiency.</li> </ul> Requirements: Education: <ul> <li>MBA from a reputed institute/IIFT and/or Chartered Accountant</li> <li>CDCS Certification would be preferred</li> </ul> Experience Range: <ul><li>10+ years’ experience in Global Trade operations </li></ul> Foundational Skills: <ul> <li>Experience of managing a team</li> <li>Knowledge of US regulations such as UCP, URR, ISBP, etc.</li> <li>Organized and able to multi-task in a fast-paced environment</li> <li>Effective stakeholder management including senior leadership.</li> <li>Self-starter, organized, versatile, capable of performing work independently with minimal direction.</li> <li>Ability to think independently, solve complex problems, and suggest solutions.</li> <li>In-depth knowledge of Trade cycle and Trade products – Export, import, Guarantees, LCs etc.</li> <li>Desirable: Audit/Testing/QA experience</li> </ul> <ul> <li>Strong written and verbal communication</li> <li>Excellent MS Excel/PowerPoint skills</li> <li>Flexibility to multitask on projects</li> <li>Timeline oriented</li> <li>Attention to detail</li> </ul> Desired Skills <ul><li>Strong Communication skills and client focus</li></ul> Shift Timings: <ul><li>11: 30 Hrs to 20:30 Hrs</li></ul> Location: <ul><li>HYD</li></ul>

Senior Operations Manager

Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! Job Description: The ServiceNow Operations Specialist will have a leading role in maintaining the ServiceNow platform as defined by the Product teams. Our Operations team is responsible for level 2 end user support, release support as well as production availability for over 10 ServiceNow instances &amp; Remedy environments. This role will provide hands on technical expertise to resolve service availability issues which includes coordinating cross team efforts to perform root cause analysis and problem resolution. You will work in a team environment to plan and implement software (or hardware) changes. We participate in various phases of the application lifecycle including plan, server build and software installation, release implementation, continuous improvement, and decommission. At these early stages of our ServiceNow deployment, sharing knowledge and developing a documentation library as a team will be essential to our success. This job is responsible for leading the planning, designing, and implementation of complex infrastructure solutions to meet deployment requirements aligned with available playbooks and technical blueprints. Key responsibilities include providing and communicating technology solutions across audiences and overseeing projects and activities related to special initiatives or operations. Job expectations include leading the resolution process for problems, adhering to defined practices and policies to obtain results, and establishing input/output processes and working parameters for systems. Key Responsibilities: <ul> <li>Maintain and support the ServiceNow &amp; Remedy platform while adhering to bank policies and standards</li> <li>Lead and mentor a team of operations specialists assigned to work on ServiceNow</li> <li>Respond to incidents for application availability issues as part of on-call duties</li> <li>Respond to incidents/pages for application functional issues or questions as part of daily duties</li> <li>Use your technical knowledge to triage service availability issues and restore service</li> <li>Research and resolve system defects, lead root cause analysis, and drive permanent resolution</li> <li>Ensure appropriate monitoring is in place and maintained to ensure application availability</li> <li>Participate in software release implementation meetings</li> <li>Participate in and coordinate maintenance activities</li> <li>Prepare and maintain application support/process documentation</li> <li>Develop management jobs, automation routines, or deployment scripts</li> </ul> Additional Responsibilities: <ul> <li>Fulfills requests from business users and operations, communicates technical status updates with appropriate teams, and oversees stability, resiliency, reliability, and the performance of multiple supported systems</li> <li>Mentors other team members and provides technical leadership</li> <li>Captures and translates business requirements into complex infrastructure and/or system design for specific implementations and collaborates with technology stakeholders, Solution Delivery Management teams, Technology Project Management teams, Solutions Engineering teams, and technical service providers for system design and deployment</li> <li>Supports change implementations, proactively identifies and resolves potential issues resulting from the changes, and performs access and/or physical provisioning/deprovisioning (additions, modifications, and deletions) for infrastructure and applications</li> <li>Provides consulting services to Core Technology Infrastructure (CTI) and technical partners, executes procedures reliably, and escalates appropriately to solve incidents quickly</li> <li>Provides release support when needed and manages engagement across audiences</li> <li>Provides full lifecycle management of the infrastructure and application environments</li> </ul> Required Qualifications: <ul> <li>5+ years of experience with application &amp; end-user support</li> <li>Experience as an administrator in highly regulated environments</li> <li>Experience monitoring and maintaining applications, supporting software engineering, maximizing data processing systems, building cloud-compatible services, and operating within an enterprise IT lifecycle</li> <li>Experience supporting application integrations for security, risk, and compliance</li> </ul> Desired Qualifications:<ul> <li>ServiceNow certified implementation specialist (CIS)</li> <li>Windows and Linux support</li> <li>Experience in financial institution information technology security, compliance with rules, regulations, and financial industry standards</li> <li>Experience with CMDB, ITAM, ITSM and Discovery processes</li> </ul> Skills: <ul> <li>Innovative Thinking</li> <li>Production Support</li> <li>Result Orientation</li> <li>Risk Management</li> <li>Solution Design</li> <li>Adaptability</li> <li>Analytical Thinking</li> <li>Collaboration</li> <li>Influence</li> </ul> Shift:1st shift (United States of America) Hours Per Week: 40

ServiceNow Operations Specialist

Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being a diverse and inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! Key Responsibilities: Cash Operations <ul> <li>Manage and control daily operations and administration of the cash operations unit covering cash counter, check clearing, time deposit, audit confirmation and related regulatory reporting</li> <li>Manage, coach performance of employees, vendor staff and unionized staff to achieve excellent results, including ensuring strong awareness of the Bank’s operation risk management procedures</li> <li>Ensure timely adherence to SLA, regulations and internal procedures and policies, including timely and effective escalation</li> <li>Ensure standardization of processes to achieve efficiency and customer delight. Review and document non-standard processes in accordance with the Bank’s procedures and policies. Escalate/Risk accept where required</li> <li>Implement strong internal control systems and monitor their effectiveness, not limited to review of daily control checklist/health indicators, update desk top procedures, share knowledge and adopt best practices, manage remediation of audit/self-identified findings</li> <li>Ensure effective business continuity plan is in place</li> <li>Represent the Bank in Markets/Regulators engagement. Lead, direct, monitor the delivery and implementation of regulatory/markets initiatives on payment systems. Co-ordinate with Product, Technology and all Key Stakeholders to ensure successful implementation</li> <li>Support the Bank’s digital/transformation strategy</li> </ul> Key Requirements: <ul> <li>Minimum 5 years of direct working experience in leading cash operations function</li> <li>Strong people manager</li> <li>Knowledge on local and cross border payments e.g SWIFT, payment channels</li> <li>Knowledge of all applicable regulatory reporting requirement and guidelines</li> <li>Hands-on in key regulatory reporting e.g AML CTR, ITRS, etc. reporting is an added advantage</li> <li>Project management and change management skills</li> <li>Sound knowledge of procedures and risk management/effective Quality Assurance</li> <li>Ability to work with a sense of urgency to meet internal and regulatory deadlines and address competing priorities.</li> <li>Ability to manage alliances, relationship with regulator(s), internal/external stakeholders, cross functional initiatives and process integration</li> <li>Solid knowledge on problem analysis and problem-solving</li> <li>Effective written, listening and verbal communication skills</li> <li>Self-motivated, diligent and meticulous</li> </ul>

459 Operations Jobs