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Airtable is the no-code app platform that empowers people closest to the work to accelerate their most critical business processes. More than 500,000 organizations, including 80% of the Fortune 100, rely on Airtable to transform how work gets done.We are seeking a proactive and detail-oriented Marketing Operations Superstar to join our dynamic Marketing Operations team. The Marketing Operations team plays a critical role in the design and execution phase of Airtable’s go-to-market motion. In this role, you will be the key driver in ensuring the seamless execution of our marketing campaigns, lead operations and sales handoff motions. The ideal candidate will have a bias for action, a passion for process optimization, and a proven ability to collaborate and communicate effectively with cross-functional stakeholders. <h1>What you'll do</h1> <ul> <li> Campaign Operations: <ul> <li>Lead the end-to-end execution of marketing campaign operations, ensuring timely delivery and flawless execution with cross functional stakeholders</li> <li>Manage technical infrastructure and data flows between Marketo and other related systems (e.g. Big Marker, Splash, event systems, etc) to ensure seamless experiences and data integrity</li> <li>Assess new business requirements and translate them into process updates or redesigns, driving effective change management to ensure smooth adoption across teams.</li> <li>Create and manage and execute on compliant, efficient list import processes to support targeted campaign execution</li> <li>Develop training materials and documentation to empower marketers with self-serve campaign capabilities</li> <li>Ensure Sales Handoff is standardized, documented, and consistently followed across teams.</li> </ul> </li> <li> Lead Operations: <ul> <li>Monitor and manage lead flow processes, ensuring accurate data capture and seamless integration with sales systems.</li> <li>Investigate anomalies in lead data, identify root causes, and implement corrective actions to maintain data integrity.</li> <li>Develop and maintain documentation for lead management processes and best practices.</li> </ul> </li> <li> Process Optimization &amp; Change Management: <ul> <li>Assess existing marketing operations workflows, identify areas for improvement, and implement scalable solutions.</li> <li>Lead change management initiatives to adopt new tools, processes, or methodologies, ensuring minimal disruption to ongoing activities.</li> <li>Train and support team members on updated processes and tools to foster adoption and efficiency.</li> </ul> </li> </ul> <h1>Who you are</h1> <ul> <li>5+ years in Marketing Operations, Revenue Operations, CX Operations or Sales Operations (Ideally at a B2B SaaS company).</li> <li>Proficiency in marketing automation platforms (e.g., Marketo) and CRM systems (Salesforce).</li> <li>Working knowledge of Sales and Marketing systems (e.g. Big Marker, Splash, Contentful, LeanData, Clearbit, Outreach, Hightouch etc) strongly preferred. </li> <li>You have a proven track record of leveraging analytics to improve sales and marketing effectiveness.</li> <li>You demonstrate a proactive approach to problem-solving with a strong bias for action, addressing challenges quickly and driving initiatives forward with minimal oversight</li> <li>You’re able to independently manage projects and contribute to team goals while maintaining detailed documentation and adhering to internal project management methodologies.</li> <li>You build trust across organizational boundaries and drive alignment effectively</li> <li>You have a deep understanding of sales and marketing funnels.</li> </ul> <h2>What we offer</h2> <ul> <li> Duration: 12-months</li> <li> Start Date: ASAP</li> <li> Work Schedule: Full-time (40 hours a week) </li> <li> Location: Remote - US</li> </ul> Airtable is an equal opportunity employer. We embrace diversity and strive to create a workplace where everyone has an equal opportunity to thrive. We welcome people of different backgrounds, experiences, abilities, and perspectives. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or any characteristic protected by applicable federal and state laws, regulations and ordinances. Learn more about your <a href="https://drive.google.com/file/d/1jAj2by1bto5g8Xqn9hWNAwPOMGNd_fM6/view?usp=sharing" target="_blank">EEO rights as an applicant</a>. VEVRAA-Federal Contractor If you have a medical condition, disability, or religious belief/practice which inhibits your ability to participate in any part of the application or interview process, please complete our <a href="https://airtable.com/shrq13fCV8h1sx2t8" target="_blank">Accommodations Request Form</a> and let us know how we may assist you. Airtable is committed to participating in the interactive process and providing reasonable accommodations to qualified applicants. Please see our Privacy Notice for details regarding Airtable’s collection and use of personal information relating to the application and recruitment process by clicking <a href="https://www.airtable.com/company/personnel-privacy-notice" target="_blank">here</a>. 🔒 Stay Safe from Job Scams All official Airtable communication will come from an @airtable.com email address. We will never ask you to share sensitive information or purchase equipment during the hiring process. If in doubt, contact us at <a href="#">hr@airtable.com</a>. Learn more about avoiding job scams <a href="https://consumer.ftc.gov/consumer-alerts/2022/05/want-work-home-spot-scams-first" target="_blank">here</a>.

Airtable

Marketing Operations (Contract)

Join THA as an Social Services Coordinator and help create a better Tulsa by transforming lives and communities! Starts at $22.62/hour SUMMARY Provide intake, case management, needs assessment, planning, coordination, and the delivery of services that support economic development and self-sufficiency activities for Tulsa Housing Authority (THA) residents. Identify barriers and offer programs which will enhance the quality of life and prepare residents to enter the work force, thereby breaking the cycle of poverty. Design, implement and facilitate programs (as assigned) related to self-sufficiency as well as basic needs, life skills, parenting, safety, mentoring, crime prevention and network with outside agencies to bring these topics to the residents. Design, implement and facilitate youth activities in the areas of education, social, and emotional development, cultural, and recreation activities. Such activities could include, but not limited to, computer skills, scholarship opportunities, scouting programs, monitoring and interacting with residents and children at various table games, sports leagues, arts &amp; crafts, special contests, tournaments, and field trips. Requirements (Not an all inclusive list) <ul> <li>Valid Oklahoma driver's license, reliable transportation, and insurance coverage.</li> <li>Bachelor's degree and 1-2 years related experience. Related experience can be work, volunteer, or internship experience in a social services field. Other combinations of education and experience will be considered.</li> <li> Must be available to work M – F, 7:30am – 4:00pm </li> </ul> Snapshot of EMPLOYER paid benefits: <ul> <li>Principal 401(k) retirement plan with 11% THA contribution*; employee also may contribute</li> <li>Health plan (Blue Cross Blue Shield Oklahoma) available the beginning of the month after start date.</li> <li>Blue Cross Blue Shield, Advantage PPO is company paid for employee only*.</li> <li>Life insurance - 1.5x annual salary is paid for by THA*</li> <li>Fourteen (14) paid holidays *</li> <li>Company paid time off December 25th – January 1st*</li> <li>Annual leave accrual*</li> <li>0 – 3 years of service: 12 days per year</li> <li>4 – 6 years of service: 15 days per year</li> <li>Sick leave accrual (12 days a year)*</li> </ul> Additional Benefits Available for Employees: <ul> <li>Dental available the beginning of the month after start date</li> <li>Vision available the beginning of the month after start date</li> <li>Flexible Spending Account available (Individual and/or Dependent Care)</li> </ul> Who We Are THA provides publicly assisted housing comprised of traditional public housing, mixed-finance sites, and housing vouchers. Currently, THA provides assistance to more than 20,000 individuals, or 7,200 families. THA is governed by a voluntary Board of Commissioners, each of whom is appointed by the Mayor of the City of Tulsa. The board employs THA’s President/CEO, who in turn employs the remainder of THA’s staff of approximately 200 team members. EQUAL EMPLOYMENT OPPORTUNITY CLAUSE THA is an Equal Employment Opportunity employer and does not discriminate against employees or job applicants on the basis of race, religion, color, sex, age, national origin, disability, or any other status or condition protected by applicable state or federal laws, except where a bona fide occupational qualification applies. THA's Equal Employment Opportunity policy applies to all employment and personnel actions including recruitment, hiring, training, compensation, benefits, and disciplinary actions.

Tulsa Housing Authority

GROUNDSKEEPER

Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being a diverse and inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! Global Markets Administrative Assistant: Global Markets is a fast-paced business that is currently seeking a highly skilled and experienced administrative assistant to join its team. Responsibilities: <ul> <li>Provide comprehensive administrative support to a select group of salespeople and/or traders</li> <li>Effectively multitask and prioritize tasks in a fast-paced environment, maintaining a high level of efficiency and accuracy</li> <li>Answer phone lines, which entails taking accurate messages and handling calls with appropriate judgment </li> <li>Proactively manage the scheduling of meetings, anticipate necessary background materials, and effectively resolve conflicts that may arise</li> <li>Create and manage travel itineraries for the team, ensuring all logistics are in place</li> <li>Prepare and submit T&amp;Es for reimbursement for your team, ensuring that requisite documents and approvals are in order to ensure seamless processing</li> <li>Interact with clients and employees professionally, acting as a liaison and ensuring smooth communication and coordination</li> <li>Maintain an organized filing system to ensure all records (i.e., receipts, travel documents, etc.) are easily accessible</li> <li>Handle ad hoc requests from sales and/or traders as required, including other administrative tasks (e.g., client touchpoints, etc.)</li> <li>Ensure punctuality and reliability in all duties and activities, contributing to team success</li> </ul> Qualifications Necessary: <ul> <li>Minimum of 5 years’ administrative experience with a financial institution supporting teams</li> <li>Strong professional communication skills, both verbal and written</li> <li>Excellent time management, organization, and multi-tasking skills</li> <li>Exceptional problem-solving and organizational skills</li> <li>Advanced computing knowledge: Outlook, Word, PowerPoint and Excel</li> <li>Team player with exemplary work ethic that thrives in a fast-paced environment</li> <li>Strong attention to detail, ability to work effectively under pressure and time constraints</li> </ul> Shift:1st shift (United States of America) Hours Per Week: 40

Bank of America

Global Markets, Administrative Assistant

<h1>We're building a new healthcare clearinghouse</h1>In the healthcare sector, the Health Insurance Portability and Accountability Act of 1996 (HIPAA) requires that all insurance payers exchange transactions such as claims, eligibility checks, prior authorizations, and remittances using a standardized EDI format called X12 HIPAA. A small group of legacy clearinghouses process the majority of these transactions, offering consolidated connectivity to carriers and providers.Stedi is building the world’s only API-first clearinghouse. By offering modern API interfaces alongside traditional real-time and batch EDI processes, we enable both healthcare technology businesses and established players to exchange mission-critical transactions. Our clearinghouse product and customer-first approach have set us apart. Stedi was ranked the #3 fastest-growing SaaS vendor in Ramp’s <a href="https://ramp.com/blog/top-saas-vendors-on-ramp-apr-2025" target="_blank">April 2025 report</a>.Stedi has lightning in a bottle: engineers and designers shipping products week in and week out; a lean business team supporting the company’s infrastructure; passion for automation and eliminating toil; $92 million in funding from top investors like Stripe, Addition, USV, Bloomberg Beta, First Round Capital, and more.<h2>What we are looking for</h2>Stedi is an API-first healthcare clearinghouse. By offering a modern API interface for running eligibility checks, processing claims, and ingesting ERAs, healthcare technology businesses are able to exchange transactions with payers without dealing with the EDI protocol or carrier-specific connectivity.Our goal is to increase the number of direct payer integrations that we have by 100x over the next 12 months. This is a complex problem that involves massively parallelizing a process across many payers simultaneously – a process that includes legal agreements, technical implementation and testing, relationship building, and a general do-whatever-it-takes approach to keep the payers moving through the pipeline.We are looking for an Implementation Engineer to join our growing Network Operations team. You will be the primary technical owner for all integrations that we build directly with payers and other clearinghouses. <h2>Who you are</h2><ul> <li>You have ample experience integrating with APIs: you are familiar with REST/SOAP APIs and have hands-on experience building integrations to backend systems and applications.</li> <li>You are exceptional at staying on top of many open threads simultaneously. You are hyper-responsive, organized, and thorough. You almost never drop balls.</li> <li>You have experience in customer/externally facing roles: You have experience in customer-facing roles; ideally within technical support, implementation and onboarding, or solutions engineering roles.</li> <li>You have a systems mindset. You go beyond helping with the task at hand. You are able to intuitively understand gaps as you work through implementations and are able to articulate those to both the network operations and engineering team.</li> <li>You do what it takes to get the job done. You are resourceful, self-motivating, self-disciplined, and don’t wait to be told what to do. You put in the hours.</li> <li>You move quickly. We move quickly as an organization. This requires an ability to match our pace and not get lost by responding with urgency (both externally to payers and internally to stakeholders), communicating what you are working on, and proactively asking for help or feedback when you need it.</li> </ul><h2>What you'll do</h2><ul> <li>Lead the technical integration and implementation process with hundreds of payers</li> <li>Establish and continuously improve Stedi’s “payer implementation playbook”</li> <li>Create and maintain organized documentation of new payer integrations and track implementation progress</li> <li>Collaborate with engineering, customer operations, finance, product, and legal to get each integration across the line</li> <li>Build and foster relationships with key stakeholders at payers as you navigate implementations</li> </ul>At Stedi, we're looking for people who are deeply curious and aligned to our ways of working. You're encouraged to apply even if your experience doesn't perfectly match the job description.

Stedi

Implementation Engineer, Network Operations

Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being a diverse and inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! Job Description An opportunity has opened up on the Asia Pacific, Global Accounting &amp; Reconciliation Team within Global Operations. The APAC Reconciliation team, based in Singapore, is responsible for managing a wide variety of reconciliations with focus on risk and exposure management and process improvement for the global markets business. As a member of the Team, you will prepare daily/ monthly reconciliations including month-end balance sheet attestation. Partake in tactical and strategic projects focused on improving the reconciliation space, executing controls to reduce risk across the recon utility, and overall support of the operating model. The candidate will get the opportunity to develop greater understanding as to how Bank of America operates as a whole, allowing for interaction with various operational teams across different regions. Primary Responsibility: • Serve as a reconciliation team member contributing to daily BAU production work through the completion of responsible reconciliations • Interact with stakeholders from different operational teams and locations to deliver on BAU and remediate issues • Assist with Month End Balance Sheet Attestation • Manage group mailbox and ensure queries are responded to in timely manner • Contribute to Audit Requests related to Reconciliations performed • Contribute to reducing risks and driving operational excellence in the reconciliation space • Support all other reconciliation responsibilities of the team Requirements • Minimum Bachelor's degree or equivalent • 3-5 years of Financial Industry experience, operations and/ or reconciliations experience preferred • Ability to work in a team environment and able to effectively coordinate and collaborate across various teams • Self starter, able to manage own time, work independently but know when to escalate • Ability to manage multiple priorities/ tasks to meet tight deadlines • Willingness to learn with excellent attention to detail • Excellent verbal and written communications skills • Utilizes Microsoft Office products (Word, PowerPoint, Outlook) effectively, intermediate Excel skills preferred Other Qualifications: ∙ Strives to bring new thoughts and ideas to teams in order to drive innovation and unique solutions ∙ Excels in working among diverse viewpoints to determine the best path forward ∙ Experience in connecting with a diverse set of clients to understand future business needs – is a continuous learner ∙ Commitment to challenging the status quo and promoting positive change. ∙ Participate in and drive collaborative efforts to advance tools, technology, and ways of working to better serve an evolving client base ∙ Believes in value of diversity so we can reflect, connect and meet the diverse needs of our clients and employees around the world

Officer, Operations Senior Analyst (APAC Reconciliation), Global Markets Operations

We are looking for the right people — people who want to innovate, achieve, grow and lead. We attract and retain the best talent by investing in our employees and empowering them to develop themselves and their careers. Experience the challenges, rewards and opportunity of working for one of the world’s largest providers of products and services to the global energy industry. <h2>Job Duties</h2> Responsibilities: • Under broad direction, manages a team of procurement professionals and is accountable for sourcing plans to support manufacturing's, field operation's or project management's strategic plans. • Assists with implementing and executing Category Management strategy as well as ensuring compliance with policies and procedures. • Approves the selection and qualification of suppliers and negotiates for goods and services not covered under Category Management. • Develops strategies to improve supplier performance for spending not under regional or global Category Management. • Ensures collaboration with Business Development and Technology to set specifications for products and services. • Job role has budgetary type of accountabilities or directly impacts a revenue center's viability or its quality of service via personal contributions. Requirements: • Bachelor’s degree in a relevant discipline required. • Minimum of 10 years of experience in procurement or a related field. • Advanced procurement certification (e.g., CPSM, CIPS) is strongly preferred. • Proficiency in SAP or similar ERP systems is preferred. <h2>Qualifications</h2> Halliburton is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, disability, genetic information, pregnancy, citizenship, marital status, sex/gender, sexual preference/ orientation, gender identity, age, veteran status, national origin, or any other status protected by law or regulation. Location 835 W 41st St South, Tulsa, Oklahoma, 74104, United States Job Details Requisition Number: 199606 Experience Level: Experienced Hire Job Family: Support Services Product Service Line: Artificial Lift Full Time / Part Time: Full Time Additional Locations for this position: Compensation Information Compensation is competitive and commensurate with experience.

Halliburton

Procurement Manager - Artificial Lift

Ready to be pushed beyond what you think you’re capable of? At Coinbase, our mission is to increase economic freedom in the world. It’s a massive, ambitious opportunity that demands the best of us, every day, as we build the emerging onchain platform — and with it, the future global financial system. To achieve our mission, we’re seeking a very specific candidate. We want someone who is passionate about our mission and who believes in the power of crypto and blockchain technology to update the financial system. We want someone who is eager to leave their mark on the world, who relishes the pressure and privilege of working with high caliber colleagues, and who actively seeks feedback to keep leveling up. We want someone who will run towards, not away from, solving the company’s hardest problems. Our <a href="https://www.coinbase.com/mission" target="_blank">work culture</a> is intense and isn’t for everyone. But if you want to build the future alongside others who excel in their disciplines and expect the same from you, there’s no better place to be. While many roles at Coinbase are remote-first, we are not remote-only. In-person participation is required throughout the year. Team and company-wide offsites are held multiple times annually to foster collaboration, connection, and alignment. Attendance is expected and fully supported. The Business Unit Delivery Team leverages technical programs, platforms, and engineering to help Coinbase scale. What you’ll be doing (ie. job duties): <ul> <li> Design and Execute Programs - Build and run detailed programs to drive continuous process improvements, platform enhancements, and large-scale engineering efforts. Ensure appropriate metrics are available to measure program impact.</li> <li> Coordinate Delivery Across Teams - Support initiative delivery by collaborating across internal teams to manage prioritization, dependencies, scheduling, and stakeholder alignment. Develop and iterate on transparent communication mechanisms.</li> <li> Partner with Product and Engineering - Translate internal and external problems into business requirements. Gather and synthesize feedback to help inform future development and roadmaps.</li> <li> Drive Internal Implementation and Adoption - Work closely with internal operations / engineering teams to drive advocacy, education, and usage of program deliverables.</li> </ul> What we look for in you (ie. job requirements): <ul> <li> Experience: 3-6 years of experience in relevant domains, especially Trust &amp; Risk, DevRel, and / or Solutions Architecture.</li> <li> Program Management Expertise: Deep understanding of program management frameworks, risk mitigation strategies, and various tools / templates.</li> <li> Integrations / Implementation Expertise: Practice defining and implementing complex SaaS solutions and / or integrations.</li> <li> Metrics &amp; Analysis: Strong analytical skills to define, track, and measure program KPIs for program effectiveness.</li> <li> Stakeholder Communication: Exceptional verbal and written communication skills for cross-functional engagement and feedback synthesis into actionable themes for product teams.</li> <li> Education: Bachelor’s degree in a relevant field or equivalent practical experience.</li> </ul> Nice to haves: <ul> <li>Familiarity with global compliance and regulatory frameworks in financial services and / or crypto.</li> <li>Applied knowledge of AI / LLM tools for process automation, scoring / tuning, and orchestration.</li> <li>Interest / passion in web3 technologies.</li> <li>Experience navigating developer forums including Discord, Reddit, Warpcast, Github, etc.</li> </ul> Position ID: P68349 Pay Transparency Notice: Depending on your work location, the target annual salary for this position can range as detailed below. Full time offers from Coinbase also include target bonus + target equity + benefits (including medical, dental, vision and 401(k)). Pay Range: $140,080—$164,800 USD Please be advised that each candidate may submit a maximum of four applications within any 30-day period. We encourage you to carefully evaluate how your skills and interests align with Coinbase's roles before applying. <h3>Commitment to Equal Opportunity</h3> Coinbase is committed to diversity in its workforce and is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, sex, gender expression or identity, sexual orientation or any other basis protected by applicable law. Coinbase will also consider for employment qualified applicants with criminal histories in a manner consistent with applicable federal, state and local law. For US applicants, you may view the Know Your Rights notice <a href="https://www.eeoc.gov/sites/default/files/2022-10/22-088_EEOC_KnowYourRights_10_20.pdf" target="_blank">here</a>. Additionally, Coinbase participates in the <a href="https://static-assets.coinbase.com/e-verify.pdf" target="_blank">E-Verify program</a> in certain locations, as required by law. Coinbase is also committed to providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please contact us at accommodations[at]coinbase.com to let us know the nature of your request and your contact information. For quick access to screen reading technology compatible with this site <a href="https://chrome.google.com/webstore/detail/chromevox/kgejglhpjiefppelpmljglcjbhoiplfn" target="_blank">click here to download</a> a free compatible screen reader <a href="http://www.chromevox.com/tutorial/" target="_blank">(free step by step tutorial can be found here)</a>. <h3>Global Data Privacy Notice for Job Candidates and Applicants</h3> Depending on your location, the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA) may regulate the way we manage the data of job applicants. Our full notice outlining how data will be processed as part of the application procedure for applicable locations is available <a href="https://www.coinbase.com/legal/applicant_privacy_notice" target="_blank">here</a>. By submitting your application, you are agreeing to our use and processing of your data as required. For US applicants only, by submitting your application you are agreeing to arbitration of disputes as outlined <a href="https://www.coinbase.com/legal/application-arbitration-agreement" target="_blank">here.</a>

Coinbase

Senior Technical Program Manager

Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! Job Description: This job is responsible for conducting routine analysis, research, and investigations in diversified compliance operations aligned to the bank’s Financial Crimes Enterprise Policy and the Financial Crimes Global Standard. Key responsibilities include executing against regulatory requirements and economic sanctions compliance practices, understanding and anticipating inherent risks to the business, and building and maintaining business relationships. Responsibilities: <ul> <li>Performs day-to-day activities aligned to the team's common goals, strategy, and metrics and works on improving capabilities through learning and development</li> <li>Identifies and analyzes problems related to product lines or functions and develops and implements process improvements to address and resolve issues</li> <li>Provides quality assurance review and testing on operating key controls</li> <li>Supports special projects that represent significant risk exposure and identifies and escalates risks accordingly with a sense of urgency</li> <li>Ensures quality service and effective and efficient operations support for the assigned area's internal business partners and external clients</li> <li>Interprets and analyzes information gathered from numerous applications and third party sources and identifies issues that prompt further inquiry</li> </ul> Skills: <ul> <li>Adaptability</li> <li>Critical Thinking</li> <li>Data Collection and Entry</li> <li>Data Quality Management</li> <li>Interpret Relevant Laws, Rules, and Regulations</li> <li>Problem Solving</li> <li>Research Analysis</li> <li>Customer and Client Focus</li> <li>Innovative Thinking</li> <li>Oral Communications</li> <li>Prioritization</li> <li>Quality Assurance</li> </ul> Required Qualification's : <ul> <li>Role is responsible for reviewing client data that cannot be verified by a third party vendor in accordance with the Customer Identification Program.</li> <li>Processes routine/standard alerts (via applications and email) to appropriate front line unit (FLU) according to established procedures and prescribed processes.</li> <li>Daily responsibilities will cover one or more operations functional areas such as: Reviewing Initial Report, Sending out Alerts, Responding to Email Requests</li> <li>Provides quality service and effective and efficient operations support for the assigned areas, internal business partners and/or external customers and clients.</li> </ul> Desired Qualification's: <ul> <li>Strong written communication skills</li> <li>Strong problem resolution and decision-making skills</li> <li>Attention to Detail and completeness for record retention is critical</li> <li>Highly motivated mindset</li> <li>Adapt to change in a highly regulated industry</li> <li>Collaborative mindset</li> <li>Analytical thinking</li> </ul> Shift:1st shift (United States of America) Hours Per Week: 40

CIM Ops Information Management Analyst

Outlier

AI Training for Manufacturing, Logistics & Industrial Domain

<h2>About the team</h2>Zillow Home Loans (ZHL) provides customers with a streamlined option for their home financing needs. By utilizing Zillow's home-buying expertise and cutting-edge technology, we’re working to create an easier, smoother ‘check-out’ experience for real-estate transactions. The Business Operations (“BizOps”) team serves as the central nervous system of ZHL, responsible for defining and delivering ZHL’s next phase of evolution and growth. This team focuses on our most critical and strategic cross-company projects, ranging from overall company strategy to owning key strategic projects in partnership with senior-most leaders across Zillow Group.<h2>About the role</h2>The Program Manager, Business Operations (Go-to-Market &amp; Training) will own the rollout process and drive adoption of revenue-critical product features across Zillow Home Loans’ team of Loan Officers for our Digital and Premier Agent business. The focus of this role will be to help ZHL grow by launching and driving adoption for new product features internally, developing new operational processes, innovating our go to market strategy, and fostering relationships aided by product. The role requires someone who has a strong track record of project execution, is a great communicator, approaches problems in a structured manner, is comfortable with working with data and navigating ambiguity and working with data. You will tackle a variety of unstructured challenges, diving into a wide array of problems that drive impact for ZHL across sales, business operations, product, go-to-market, and analytics. You Will Get To:<ul> <li>Communication: Act as a liaison between product development, marketing, and sales teams to ensure alignment and clear communication across departments.</li> <li>Sales Training &amp; Content Creation: Partner with marketing and sales to develop and deliver comprehensive training programs and product demos for sales teams, ensuring they are well-versed in product features, benefits, and competitive advantages.</li> <li>Sales Support: Provide ongoing support to sales teams through regular coaching, troubleshooting, and making necessary adjustments to enablement strategies.</li> <li>Feedback Loop: Gather and analyze feedback from sales teams and data trends to continuously refine and improve training materials and strategies.</li> <li>Drive ongoing adoption: Ensure that sales teams are proficient with CRM systems, sales enablement platforms, and other technologies to streamline processes and enhance productivity.</li> <li>Performance Metrics: Build and improve processes around measuring the effectiveness of go-to-market initiatives and sales enablement programs.</li> <li>Process improvement &amp; launch playbooks: Own and optimize the end-to-end GTM process, including: launch checklists, partnering on internal communications, driving initial and ongoing adoption, and assessing adoption trends and impacts</li> <li>Change &amp; Stakeholder Management: Stand up change-management playbooks (RACI, comms cadences, FAQ bank) so every release has a standard “Day 0, Day 30, Day 90” plans</li> <li>Voice of the Customer:Understand sales team needs and how that relates to training and adoption</li> </ul>This role has been categorized as a Remote position. “Remote” employees do not have a permanent corporate office workplace and, instead, work from a physical location of their choice, which must be identified to the Company. U.S. employees may live in any of the 50 United States, with limited exceptions.In California, Colorado, Connecticut, Hawaii, Maryland, Massachusetts, Nevada, New Jersey, New York, Vermont, Washington state, and Washington DC the standard base pay range for this role is $105,100.00 - $167,900.00 Annually. This base pay range is specific to California, Colorado, Connecticut, Hawaii, Maryland, Massachusetts, Nevada, New Jersey, New York, Vermont, Washington state, and Washington DC and may not be applicable to other locations.In addition to a competitive base salary this position is also eligible for equity awards based on factors such as experience, performance and location. Actual amounts will vary depending on experience, performance and location.<h2>Who you are</h2><ul> <li>4-7 years of relevant experience</li> <li>Launch Enabler: You’ve driven product or process rollouts in fast-growing fintech, SaaS, or consulting settings and owned the full enablement arc - from storyboard to post-launch analytics.</li> <li>Instructional Design: Comfortable building live workshops, training videos and/or lesson modules that make complex features click</li> <li>Change manager: you’ve steered teams through new tools or workflows, standing up RACIs, comms cadences and plans that hit adoption targets.</li> <li>Data-forward operator: Excel/Tableau is second nature; you translate funnel data into dashboards, insights, and concrete next steps. SQL experience a plus.</li> <li>First-principles thinker: You question default paths, design lean experiments, and iterate quickly based on signal, not noise</li> <li>Ability to influence: Crisp decks, concise Slack updates, and a consultative style let you align Product, Ops, and Sales leaders to a single plan of record.</li> <li>Project-management toolbox: Juggle multiple launches, manage detailed project plans, and keep cross-functional stakeholders on time and accountable.</li> <li>Adaptableand used to working in dynamic and ambiguous environments. Consulting, startup or high growth company experience heavily preferred, FinTech or mortgage experience a bonus</li> </ul><h2>Get to know us</h2>Zillow is reimagining real estate to make home a reality for more and more people.As the most-visited real estate website in the United States, Zillow® and its affiliates help movers find and win their home through digital solutions, first class partners, and easier buying, selling, financing and renting experiences. Millions of people visit Zillow Group sites every month to start their home search, and now they can rely on Zillow to help make it easier to move. The work we do helps people get home and no matter what job you're in, you will play a critical role in making home a reality for more and more people.Our efforts to streamline the real estate transaction are supported by a deep-rooted culture of innovation, our passion to redefine the employee experience, a fundamental commitment to Equity and Belonging, and <a href="https://www.zillow.com/careers/benefits/" target="_blank">world-class benefits</a>. These benefits include comprehensive medical, dental, vision, life, and disability coverages as well as parental leave, family benefits, retirement contributions, and paid time off. We’re also setting the standard for work experiences of the future, where our employees are supported in doing their best work and living a flexible, well-balanced life. But don’t just take our word for it. Read recent reviews on <a href="https://www.glassdoor.com/Overview/Working-at-Zillow-EI_IE40802.11,17.htm" target="_blank">Glassdoor</a> and recent recognition from multiple organizations, including: the 100 Best Companies to Work For, Glassdoor Employees’ Choice Award, Bloomberg Gender-Equality Index, Human Rights Campaign (HRC) Corporate Equity Index, and TIME <a href="http://time.com/100companies" target="_blank">100 Most Influential Companies</a> list.Zillow Group is an equal opportunity employer committed to fostering an inclusive, innovative environment with the best employees. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires accommodation, please contact your recruiter directly.Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable state and local law.Applicants who receive job offers from Zillow Group will be asked to sign a Proprietary Rights Agreement which includes confidentiality, intellectual property assignment, customer and employee non-solicitation, and non-competition provisions. If you are contacted for a role at Zillow Group and wish to review a copy of the Proprietary Rights Agreement prior to receiving an offer, you may request a copy from your Recruiter.

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