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About Lumen Lumen connects the world. We are igniting business growth by connecting people, data and applications – quickly, securely, and effortlessly. Together, we are building a culture and company from the people up – committed to teamwork, trust and transparency. People power progress. We’re looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future. <h2>The Role</h2> A Sr Lead Engineering Program Manager for the Lumen Digital Engineering team is responsible for overseeing multiple projects and programs, often with a broad scope and high level of complexity. You will work closely with senior leadership to align projects with organizational goals and strategies. These programs and projects play a key role in driving innovation and continuous improvement within the engineering team. <h2>The Main Responsibilities</h2> <ul> <li>Responsible for planning, managing and delivering multiple complex, technical projects from Concept phase through Launch / Implementation (production roll-out) simultaneously.</li> <li>Deliver projects on-time, within scope and within budget.</li> <li>Develop and maintain comprehensive, strategic project plans to manage resources, to ensure proper task alignment and sequencing, and to identify the project’s critical path.</li> <li>Develop and maintain master program plans and schedules to plan Engineering and other teams’ resource scheduling, to minimize resource contention and to monitor the overall program.</li> <li>Establish and maintain strong working relationships across the organization and beyond, with both internal and external resources (including software and hardware vendors) to plan, schedule and coordinate work successfully for the most efficient project execution.</li> <li>Facilitate regular and ad hoc project team meetings to keep resources on track, to bring responsible parties together to solve issues and to provide a forum for team discussions.</li> <li>Track and report regularly on program status and performance, using appropriate systems, tools and techniques.</li> <li>Perform risk assessment regularly, implement risk mitigation strategies or recovery plans, and communicate and/or escalate issues to management.</li> <li>Adhere to the Software Development Life Cycle (SDLC) best practices in coordinating internally developed software releases.</li> <li>Develop and maintain the departmental program portfolio; work with outside teams to align priorities and resources; and be responsible for all portfolio-level documentation and reports, including but not limited to the departmental scorecard, weekly team reports and quarterly management reports.</li> <li>Develop and maintain yearly budgets for submission to operations and corporate entities. Coordinate all CapEx process including all capital submissions, working with Finance-Operations for business cases; manage order schedules with planning organization and monitor status to delivery.</li> <li>Create and maintain project metrics for performance improvement for management. Develop and maintain department development lifecycle and processes based on engineering standards – including document standards (PIF, ERDS, FCAPS and Operations documents).</li> <li>Facilitate regular meetings with vendors and maintain vendor Plans of Record to track feature enhancements and bug fixes to resolution and delivery.</li> <li>Ability to understand quickly the technical aspects of a product, service or engineering initiative, explain these to a less technical audience and translate them into a project schedule, across multiple technologies, product lines and services.</li> </ul> <h2>What We Look For in a Candidate</h2> Required <ul> <li>Requires 15 years plus experience working with or knowledge of complex, technical architecture and solutions for telecommunications networks. </li> <li>Bachelor’s degree and/or equivalent experience.</li> <li>Ability to lead disciplined, innovative, strategic or tactical planning with other internal technical stakeholder groups.</li> <li>Proficiency in Microsoft Excel, PowerPoint, Microsoft Project, Visio and Word.</li> <li>Knowledge of project management PMI standards and processes.</li> <li>Experience in P&amp;L management, and financial planning and forecasting.</li> <li>Advanced time management, organizational and analytical skills.</li> <li>Excellent oral, written and interpersonal skills.</li> </ul> Preferred <ul> <li>PMP certification or equivalent.</li> <li>Experience in developing and maintaining large, complex, integrated schedules for multimillion dollar programs / projects with multiple sub-projects / components.</li> </ul> <h2>Compensation</h2> This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors. Location Based Pay Ranges: $129,639 - $172,852 in these states: AL, AR, AZ, FL, GA, IA, ID, IN, KS, KY, LA, ME, MO, MS, MT, ND, NE, NM, OH, OK, PA, SC, SD, TN, UT, VT, WI, WV, and WY. $136,121 - $181,494 in these states: CO, HI, MI, MN, NC, NH, NV, OR, and RI. $142,603 - $190,137 in these states: AK, CA, CT, DC, DE, IL, MA, MD, NJ, NY, TX, VA, and WA. #LI-NW1 Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and/or sales compensation) as you move through the selection process. Learn more about Lumen's: <ul> <li><a href="https://jobs.lumen.com/global/en/benefits-statement" target="_blank">Benefits</a></li> <li><a href="https://jobs.lumen.com/global/en/compensation-information" target="_blank">Bonus Structure</a></li> </ul> <h2>What to Expect Next</h2> Based on your job application information you may be given the opportunity to complete a video interview immediately after applying. This will include a set of questions for you to record a response to in addition to Game Challenges. Completion of this video interview is a requirement in order to be considered for our open position. Now not a good time? No worries, we will also send you an email with a link to complete the video interview. We strongly recommend that you complete this within 5 days of your application date. Requisition #: 337289 Background Screening If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our <a href="https://jobs.lumen.com/global/en/faq" target="_blank">FAQ page</a>. Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Equal Employment Opportunities We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training. Disclaimer The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions. In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information. Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name. Application Deadline 03/11/2025

CenturyLink

Sr Lead Engineering Program Manager

You could be the one who changes everything for our 28 million members. Centene is transforming the health of our communities, one person at a time. As a diversified, national organization, you’ll have access to competitive benefits including a fresh perspective on workplace flexibility. Position Purpose: Supervise and monitor the performance of Quality Improvement Associates who support all Retention activities to ensure that members receive accurate information and that the standard operating procedures and quality assurance standards are met. Manage the production of the Quality Improvement Associates ensuring effective skill assessment of new and existing staff and to facilitate training to address the gaps identified. Research and use best practices to achieve effective project implementation and outcomes. Investigate exploitation of infrastructure tools to optimize productivity and performance. Collect, analyze, and summarize data to prepare reports and make recommendations. <ul> <li>Supervise a team of Quality Improvement Associates to meet monthly audit performance metrics.</li> <li>Investigate exploitation of infrastructure tools to optimize productivity and performance.</li> <li>Follow organization standards to maintain quality service. Identify obstacles in the call handling process and effectively prevent, resolve and overcome those obstacles.</li> <li>Collect, analyze, and summarize data to prepare reports and make recommendations. Research and use best practices to achieve effective project implementation and outcomes.</li> <li>Identify the training needing to improve performance and provide assistance to Retention Management to ensure consistent levels of service.</li> <li>Strong knowledge of Managed Care and Health Insurance concepts and regulation.</li> <li>Proficiency in Microsoft Office: Excel, Word, Access; Lotus Notes; Internet.</li> <li>Knowledge of various quality programs, including measures associated with QARR and HEDIS.</li> <li>Ability to lead or coordinate projects within own department.</li> <li>Managing diverse staff; execute corporate function effectively; ability to communicate professionally and with cultural sensitivity.</li> <li>Business Analysis Knowledge: Skilled to work in a fast paced environment. Must have strong analytical and problem solving skills.</li> <li>Customer Service: Skilled to communicate with all levels of Management, internal and external customers.</li> <li>Ability to work well as a member of a team or alone.</li> <li>Effective Business Communication: Skilled in communicating with technical and business constituencies in writing effective business specifications and requirements.</li> </ul>Education/Experience: AA/AS - Associates Degree or equivalent required. One to two years managed care experience required; knowledge of the industry and terminology. One to three years Supervisory experience preferred. One to two years related experience required.Pay Range: $68,700.00 - $123,700.00 per yearCentene offers a comprehensive benefits package including: competitive pay, health insurance, 401K and stock purchase plans, tuition reimbursement, paid time off plus holidays, and a flexible approach to work with remote, hybrid, field or office work schedules. Actual pay will be adjusted based on an individual's skills, experience, education, and other job-related factors permitted by law. Total compensation may also include additional forms of incentives.Centene is an equal opportunity employer that is committed to diversity, and values the ways in which we are different. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other characteristic protected by applicable law. Qualified applicants with arrest or conviction records will be considered in accordance with the LA County Ordinance and the California Fair Chance Act

Centene Corporation

Supervisor,  Quality Improvement

You could be the one who changes everything for our 28 million members. Centene is transforming the health of our communities, one person at a time. As a diversified, national organization, you’ll have access to competitive benefits including a fresh perspective on workplace flexibility. Position Purpose: Develops, assesses, plans, implements, and coordinates complex care management activities based on member needs primarily focused on behavioral health needs (including behavioral health, and social needs) to provide quality, cost-effective healthcare outcomes. Develops a personalized care plan/service plan as appropriate/required and educates members and their families/care givers on services and benefit options available to receive appropriate high-quality care.<ul> <li>Develops and continuously assesses ongoing care plans/service plans of the members with high level acuity via phone or in-home visits and works to identify providers, specialists, and community resources needed for care including mental health and social determinant needs</li> <li>May perform telephonic, digital, home and/or other site visits outreach to assess member needs and collaborate with resources</li> <li>Coordinates and manages, as appropriate, between the member and/or family and the care provider team to ensure identified services are accessible to members</li> <li>Maintains a caseload with higher volume of complex/specialty cases</li> <li>Monitors member status and outcomes for changes in treatment side effects, complications and clinical symptoms and revises care plan/service plan based on member needs and issues identified including mental health and substance use disorders</li> <li>Identifies problems/barriers for care coordination and appropriate care management interventions for advanced and complex cases including mental health and substance use disorders</li> <li>Reviews member data to identify health risks and/or care gaps, and improve operating performance and quality care to address member’s needs/issues and provides recommendations in accordance with state and federal regulations</li> <li>Reviews referrals information and intake assessments to develop appropriate care plan for complex/specialty cases</li> <li>Collaborates with healthcare providers and partners (including behavioral) as appropriate to facilitate care coordination and collaborate with appropriate providers or specialists to ensure member has timely access to needed care or services</li> <li>Collects, documents, and maintains all member information and care management activities to ensure compliance with current state, federal, and third-party payer regulators</li> <li>Provides education to members and their families on procedures, healthcare provider instructions, treatment options, referrals, and healthcare benefits, which may include behavioral health and social determinant needs</li> <li>Partners with leadership team to improve and enhance care and quality delivery for members in a cost-effective manner</li> <li>May precept clinical new hires by fostering and building core skills, coaching and facilitating their growth, and guiding through the onboarding process to upskill readiness</li> <li>Provides guidance and support to clinical new hires/preceptees in navigating within a Managed Care Organization (MCO) and provides coaching and shadowing opportunities to bridge gap between classroom training and field practice</li> <li>Engages and assists new hire/preceptee during onboarding journey including responsibility for completing competency check points ensuring readiness for Service Coordination success</li> <li>Engages in a collaborative and ongoing process with People Leaders and cross functional teams to measure and monitor readiness</li> <li>Performs other duties as assigned</li> <li>Complies with all policies and standards</li> </ul>Education/Experience: Requires a Master's degree in Behavioral Health or Social Work or a Degree from an Accredited School of Nursing and 4 – 6 years of related experience. License/Certification:<ul><li>Licensed Behavioral Health Professional or RN based on state contract requirements e.g., LCSW, LMSW, LMFT, LMHC, LPC and RN with BH experience required</li></ul>Pay Range: $73,800.00 - $132,700.00 per yearCentene offers a comprehensive benefits package including: competitive pay, health insurance, 401K and stock purchase plans, tuition reimbursement, paid time off plus holidays, and a flexible approach to work with remote, hybrid, field or office work schedules. Actual pay will be adjusted based on an individual's skills, experience, education, and other job-related factors permitted by law. Total compensation may also include additional forms of incentives.Centene is an equal opportunity employer that is committed to diversity, and values the ways in which we are different. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other characteristic protected by applicable law. Qualified applicants with arrest or conviction records will be considered in accordance with the LA County Ordinance and the California Fair Chance Act

Senior Care Manager

You could be the one who changes everything for our 28 million members by using technology to improve health outcomes around the world. As a diversified, national organization, Centene's technology professionals have access to competitive benefits including a fresh perspective on workplace flexibility. Position Purpose: In the Digital Experience and Engagement space, leads the management and oversight of all aspects of a technology project to ensure it is completed on time and within budget. Has overall responsibility for managing scope, cost, schedule, internal staffing, vendors, and contractual deliverables. Develops detailed project plans. Monitors project milestones and generates periodic status reports. Evaluates and manages risk. Incorporates quality measures and standards to project deliverables.<ul> <li>Leads multiple medium to large sized projects</li> <li>Leads development and execution of division project initiatives</li> <li>Owns, track, and report on key performance metrics for leadership</li> <li>Works with project stakeholders to develop an objective-based comprehensive project plan as per allocated time and budget</li> <li>Establishes, builds rapport, and maintains relationships with stakeholders, third parties and vendors to ensure their coordination with internal resources</li> <li>Creates, builds, and updates project schedules, project charters, status reports and work breakdown structures</li> <li>Tracks and reports on financial data, performance, and status of multiple projects by leveraging project management tools and techniques; continually reviews and makes recommendations to ensure adequate availability of resources</li> <li>Identifies key project risks and manages them to ensure the delivery of business goals; escalates issues to management as needed</li> <li>Facilitates and determines the resolution of project-related conflicts including necessary corrective action(s)</li> <li>Ensures consistency and adherence to corporate operational standards and processes</li> <li>Ensures proper project closure including lessons learned</li> <li>Works with consultant staff performing a wide-range of project controls functions.</li> <li>Prepares information technology project status reports by collecting, analyzing and summarizing information and trends.</li> <li>Performs other duties as assigned</li> <li>Complies with all policies and standards</li> </ul>Education/Experience: Requires a Bachelor's degree and 5 – 7 years of related experience. Or equivalent experience acquired through accomplishments of applicable knowledge, duties, scope and skill reflective of the level of this position. Technical Skills:One or more of the following skills are desired.<ul> <li>Experience with Jira or other Agile/Scrum related platforms</li> <li>Experience with large-scale digital and/or operational transformations</li> <li>Experience in healthcare, wellness, or digital health</li> <li>Experience with service design and operations (digital and physical)</li> <li>Experience with both B2C and B2B products and/or services</li> <li>Experience with Adobe Platforms, Salesforce, or AWS</li> <li>Experience with Microsoft Office; Project Management; Root Cause Analysis; Sourcing; Stakeholder Management; Vendor Relationship Management</li> </ul> Soft Skills:<ul> <li>Intermediate - Seeks to acquire knowledge in area of specialty</li> <li>Intermediate - Ability to identify basic problems and procedural irregularities, collect data, establish facts, and draw valid conclusions</li> <li>Intermediate - Ability to work independently</li> <li>Intermediate - Demonstrated analytical skills</li> <li>Intermediate - Demonstrated project management skills</li> <li>Intermediate - Demonstrates a high level of accuracy, even under pressure</li> <li>Intermediate - Demonstrates excellent judgment and decision making skills</li> <li>Intermediate - Ability to communicate and make recommendations to upper management</li> <li>Intermediate - Ability to drive multiple projects to successful completion</li> </ul> License/Certification:<ul><li>Certified Project Management Professional (PMP)-PMI preferred</li></ul>Pay Range: $100,900.00 - $186,800.00 per yearCentene offers a comprehensive benefits package including: competitive pay, health insurance, 401K and stock purchase plans, tuition reimbursement, paid time off plus holidays, and a flexible approach to work with remote, hybrid, field or office work schedules. Actual pay will be adjusted based on an individual's skills, experience, education, and other job-related factors permitted by law. Total compensation may also include additional forms of incentives.Centene is an equal opportunity employer that is committed to diversity, and values the ways in which we are different. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other characteristic protected by applicable law. Qualified applicants with arrest or conviction records will be considered in accordance with the LA County Ordinance and the California Fair Chance Act

Lead IT Project Manager

Bring your heart to CVS Health. Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand — with heart at its center — our purpose sends a personal message that how we deliver our services is just as important as what we deliver. Our Heart At Work Behaviors™ support this purpose. We want everyone who works at CVS Health to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient and affordable.CVS Health, a Fortune 5 company, is currently hiring for a dynamic individual to join our Rebate Client Services organization.The Rebate Client Support Sr. Analyst will work directly with our clients and help us deliver the highest service levels to our internal and external partners. The position will help coordinate and lead meetings with our clients, thoroughly and effectively document and track our client’s rebate questions and concerns until resolution and produce both scheduled and ad hoc client-specific rebate reporting. This position will collaborate internally with key personnel in many other functional areas, including Account Management, Client Audit, Trade, Sales, Underwriting, and Analytics. To successfully investigate and answer our client’s questions, the Rebate Client Support Sr. Analyst will be expected to understand all steps of the manufacturer rebate process, including how to navigate rebate applications and effectively use and explain rebate data. The position will interface closely with our Rebate Registration, Claims, Formulary Research, Invoice, Reconciliation, Resubmissions, and Payments teams in order to satisfy our client’s needs and requirements, and to limit client service warranty payouts arising from incorrect invoice submissions. A successful candidate will have: * Excellent oral and written communication skills * Proven problem solving and data analysis skills * Ability to prioritize and handle multiple requests simultaneously * Ability to establish and maintain collaborative relationships across functional units Required Qualifications: 2+ years’ experience performing in-depth research, investigation, analysis, and/or ad-hoc reporting 2+ years' experience using Microsoft Excel with the ability to work with large data sets. Education: Bachelor's Degree or equivalent experience requiredAnticipated Weekly Hours40Time TypeFull timePay RangeThe typical pay range for this role is:$46,988.00 - $112,200.00This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. In addition to your compensation, enjoy the rewards of an organization that puts our heart into caring for our colleagues and our communities. The Company offers a full range of medical, dental, and vision benefits. Eligible employees may enroll in the Company’s 401(k) retirement savings plan, and an Employee Stock Purchase Plan is also available for eligible employees. The Company provides a fully-paid term life insurance plan to eligible employees, and short-term and long term disability benefits. CVS Health also offers numerous well-being programs, education assistance, free development courses, a CVS store discount, and discount programs with participating partners. As for time off, Company employees enjoy Paid Time Off (“PTO”) or vacation pay, as well as paid holidays throughout the calendar year. Number of paid holidays, sick time and other time off are provided consistent with relevant state law and Company policies. For more detailed information on available benefits, please visit <a href="https://jobs.cvshealth.com/us/en/benefits" target="_blank">Benefits | CVS Health</a>We anticipate the application window for this opening will close on: 03/16/2025Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

CVSHealth

Sr Analyst, Finance OPS

You could be the one who changes everything for our 28 million members by using technology to improve health outcomes around the world. As a diversified, national organization, Centene's technology professionals have access to competitive benefits including a fresh perspective on workplace flexibility. Position Purpose: In the Digital Experience and Engagement space, supports leadership and provides guidance on related large programs and projects (both waterfall and agile) with a view to improve the project performance and consistency of delivery. Sources project managers and scrum masters and provides oversight and remediation to troubled projects. Delivers, measures, and manages project performance in addition to providing input and collaboration on interdependencies within the projects and other programs.<ul> <li>Evaluates, align, and integrate technical and business requirements and project plans to establish the program framework</li> <li>Manages multiple project scopes and successful execution within technical, schedule, cost, and quality commitments</li> <li>Provides direction to the project teams in areas of customer concerns, potential changes in scope, and risk assessment</li> <li>Coordinates program management reviews, preparing and publishing program management metrics and reports; maintain metrics for projects' quality, technical performance, and delivery</li> <li>Coordinates all risks and requirements of the projects by planning, controlling, and integrating all projects and measuring all elements to ensure the requirements and goals are successfully achieved</li> <li>Provide insight and recommendations during project execution and implementation to remediate issues</li> <li>Review and assess vendor statements of work and estimates</li> <li>Determines, monitors, reviews, and reports on all program attributes including program costs, operational budgets, staffing requirements, resources, quality, and risks</li> <li>Provides periodic project updates (Program Status Report) of current situation relating to milestones and problem/high risk areas (e.g., technical, cost, and schedule); provide updates to the IT leadership team and the business units</li> <li>Shares knowledge and develops team capabilities to strengthen understanding of IT and enterprise industry and business issues and best practices</li> <li>Identifies areas for improvement, share lessons learnt across the firms’ IT project teams, and encourage others to do the same</li> <li>Communicates regularly with functional and IT leaders to ensure enterprise alignment and support</li> <li>Establishes client relationships</li> <li>Performs other duties as assigned</li> <li>Complies with all policies and standards</li> </ul>Education/Experience: Requires a Bachelor's degree and 2 – 4 years of related experience. Or equivalent experience acquired through accomplishments of applicable knowledge, duties, scope and skill reflective of the level of this position. Technical Skills:One or more of the following skills are desired.<ul> <li>Experience with Jira or other Agile/Scrum related platforms</li> <li>Experience with large-scale digital and/or operational transformations</li> <li>Experience in healthcare, wellness, or digital health</li> <li>Experience with service design and operations (digital and physical)</li> <li>Experience with both B2C and B2B products and/or services</li> <li>Experience with Adobe Platforms, Salesforce, or AWS</li> <li>Experience with Microsoft Office</li> <li>Experience with Project Management</li> <li>Experience with Risk Management</li> <li>Experience with developing, monitoring and managing project budgets and schedules</li> </ul> Soft Skills:<ul> <li>Intermediate - Seeks to acquire knowledge in area of specialty</li> <li>Intermediate - Ability to identify basic problems and procedural irregularities, collect data, establish facts, and draw valid conclusions</li> <li>Intermediate - Ability to work independently</li> </ul> License/Certification:<ul><li>Certified Project Management Professional (PMP)-PMI preferred</li></ul>Pay Range: $85,300.00 - $158,100.00 per yearCentene offers a comprehensive benefits package including: competitive pay, health insurance, 401K and stock purchase plans, tuition reimbursement, paid time off plus holidays, and a flexible approach to work with remote, hybrid, field or office work schedules. Actual pay will be adjusted based on an individual's skills, experience, education, and other job-related factors permitted by law. Total compensation may also include additional forms of incentives.Centene is an equal opportunity employer that is committed to diversity, and values the ways in which we are different. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other characteristic protected by applicable law. Qualified applicants with arrest or conviction records will be considered in accordance with the LA County Ordinance and the California Fair Chance Act

IT Program Manager I

About Lumen Lumen connects the world. We are igniting business growth by connecting people, data and applications – quickly, securely, and effortlessly. Together, we are building a culture and company from the people up – committed to teamwork, trust and transparency. People power progress. We’re looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future. <h2>The Role</h2> CIM is looking for an enthusiastic and detail-oriented Investment Operations Analyst to join our dynamic team. This role offers a unique opportunity to work in a collaborative environment, interacting with CIM staff, custodian bank representatives, service providers, and investment managers. Reporting to the Director of Investment Operations, the Analyst will be part of the Investment Operations &amp; Compliance Team (IOC Team) and will focus on key deliverables that support CIM’s objectives. <h2>Location</h2> This role is designated as fully remote, US. <h2>The Main Responsibilities</h2> <ul> <li>Lead the generation and analysis of comprehensive reports on investment performance, expenses, accounting, and compliance. </li> <li>Maintain and update CIM Board-level reports on asset allocation, performance data, and investment-related operational, actuarial, and regulatory information. </li> <li>Utilize advanced data analysis tools and techniques to extract and summarize information, generating actionable insights. </li> <li>Collaborate with CIM team members to ensure accurate reflection of custody bank information and reporting in financial statements and internal reports. </li> <li>Engage with asset managers to facilitate operational requirements and provide portfolio management and performance updates.</li> <li>Manage, direct, and analyze trust cash flows, including benefit payments, account transfers, capital calls, fund distributions, and invoice payments, ensuring regulatory compliance and fiduciary oversight.</li> <li>Partner with the Compliance Manager on projects and reports to ensure adherence to regulatory and internal compliance standards. </li> <li>Continuously monitor, update, and implement operational procedures to enhance efficiency and effectiveness. Perform daily compliance functions for internally managed investment strategies. </li> <li>Drive operational efficiencies through the integration of cutting-edge technology, including AI tools, across CIM</li> </ul> <h2>What We Look For in a Candidate</h2> Required <ul> <li>Bachelor’s degree in business or a related field, including data analytics.</li> <li>At least three years of related experience in data analytics, accounting, finance, investment management, IT, or back-office operations.</li> <li>Proficiency in Power BI.</li> <li>Familiarity with investment and accounting concepts.</li> </ul> ​​​​​​​Preferred <ul> <li>Python programming and familiarity with CoPilot and other AI tools</li> <li>Basic knowledge of pension fund management and 401(k) plans</li> </ul> <h2>Compensation</h2> This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors. Location Based Pay Ranges: $78,908 - $105,210 in these states: AL, AR, AZ, FL, GA, IA, ID, IN, KS, KY, LA, ME, MO, MS, MT, ND, NE, NM, OH, OK, PA, SC, SD, TN, UT, VT, WI, WV, and WY. $82,856 - $110,471 in these states: CO, HI, MI, MN, NC, NH, NV, OR, and RI. $86,804 - $115,731 in these states: AK, CA, CT, DC, DE, IL, MA, MD, NJ, NY, TX, VA, and WA. Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental. emotional and financial wellbeing. We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and/or sales compensation) as you move through the selection process. Learn more about Lumen's: <ul> <li><a href="https://jobs.lumen.com/global/en/benefits-statement" target="_blank">Benefits</a></li> <li><a href="https://jobs.lumen.com/global/en/compensation-information" target="_blank">Bonus Structure</a></li> </ul> #LI-LM1 Requisition #: 337276 Background Screening If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our <a href="https://jobs.lumen.com/global/en/faq" target="_blank">FAQ page</a>. Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Equal Employment Opportunities We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training. Disclaimer The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions. In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information. Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name. Application Deadline 03/15/2025

Investment Operations Analyst CIM

About Lumen Lumen connects the world. We are igniting business growth by connecting people, data and applications – quickly, securely, and effortlessly. Together, we are building a culture and company from the people up – committed to teamwork, trust and transparency. People power progress. Lumen’s commitment to workplace inclusion and employee support shines bright. We’ve made the Newsweek 2024 Greatest Workplaces for Diversity list and achieved a perfect score of 100 on the Human Rights Campaign Corporate Equality Index (CEI) for the fifth consecutive year. Plus, we’re the top employer in the communications and telecom industry, ranking 12th overall across all industries in The American Opportunity Index. We’re looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future. <h2>The Role</h2> Responsible for supporting Lumen customer requests for disconnection/downgrade of telecom/technology products or services. Works closely with teams to ensure requests, orders and tasks are being processed in a timely manner to meet customer expectations, SLAs and DCO (disconnect cost optimization). Documentation of all order activity, ensuring orders are processed correctly for maintaining data integrity in Lumen systems. Responsible for accurate and timely communication of order milestones to internal and externally facing teams – escalating as needed. This position reports to Manager Network Optimization. This is an individual contributor position. <h2>Location</h2> This is a Work from Home position within the U.S. <h2>The Main Responsibilities</h2> • Demonstrate ability in understanding disconnect workflow to help efficiently manage and support customer requested disconnects. • Demonstrate a consistent, elevated level of performance as measured by SLAs, On Time Performance, quality standards and behaviors. • Excel at managing and supporting WIP, backlog and escalation queues. • Provide support and guidance in DCO (disconnect cost optimization) research, vendor offnet relations and bandwidth reclamation. • Proactively identify and champion resolution(s) of disconnect process issues. • Work cross functionally to implement process changes and promote transformation. • Provide input into appropriate training and documentation around de-provisioning processes and/or new systems: Disconnect Design, ASR/Offnet, Transport/IP. • Participate and support UATs as needed. • Act as a liaison between technical and non-technical key stakeholders to understand evolving issues and requirements, understand upstream and downstream implications and dependencies, ensuring key solutions are executed and properly coordinated. • Collect and analyze date for diagnosing root cause of issues to build preventative solutions steps in reducing errors and escalations. This could include auditing of individual contributors and disconnect processes. • Support special projects as needed by business. • Perform other duties as assigned. <h2>What We Look For in a Candidate</h2> Required Qualifications: • Assoc degree or equivalent education and relevant experience • 7-9 years related experience in specific area or equivalent • Collaborative skills and use a team approach to accomplishing work and meeting goals • Verbal, written and interpersonal communication skills • Transparency, openness and persuasive skills to lead team members through change • Ability to motivate others, use good teamwork skills, including development of interdepartmental relationships • Ability to make complex decisions Preferred Qualifications: • Bachelor's Degree or equivalent experience in Operations, Technology or related field • Experience working in a fast-paced, ever-changing environment • Project management experience • Familiarity of Lumen Provisioning Systems and Processes • May require technical certification <h2>Compensation</h2> This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors. Location Based Pay Ranges $66,375 - $88,500 in these states: AL AR AZ FL GA IA ID IN KS KY LA ME MO MS MT ND NE NM OH OK PA SC SD TN UT VT WI WV WY $69,694 - $92,925 in these states: CO HI MI MN NC NH NV OR RI $73,013 - $97,350 in these states: AK CA CT DC DE IL MA MD NJ NY TX VA WA Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and/or sales compensation) as you move through the selection process. Learn more about Lumen's: <a href="https://www.lumenbenefits.com/httpdocs2/index.html" target="_blank">Benefits</a> <a href="https://jobs.lumen.com/global/en/compensation-information" target="_blank">Bonus Structure</a> <h2>What to Expect Next</h2> Based on your job application information you may be given the opportunity to complete a video interview immediately after applying. This will include a set of questions for you to record a response to in addition to Game Challenges. Completion of this video interview is a requirement in order to be considered for our open position. Now not a good time? No worries, we will also send you an email with a link to complete the video interview. We strongly recommend that you complete this within 5 days of your application date. Requisition #: 336236 Background Screening If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our <a href="https://jobs.lumen.com/global/en/faq" target="_blank">FAQ page</a>. Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Equal Employment Opportunities We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training. Disclaimer The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions. In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information. Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name. Application Deadline 01/28/2025

Technical Project Manager II

About Lumen Lumen connects the world. We are igniting business growth by connecting people, data and applications – quickly, securely, and effortlessly. Together, we are building a culture and company from the people up – committed to teamwork, trust and transparency. People power progress. We’re looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future. <h2>The Role</h2> This role will be supporting our CIO/Senior Vice President of Information Technology and possibly additional members of the Technology team. Under minimal supervision and acting on own initiative, performs advanced administrative support for executive level managers. Assignments typically involve work of a confidential nature and require extensive knowledge of department, business unit and company practices, policies, programs and product lines. Typically, this level of administrative assistant supports large and complex groups. <h2>Location</h2> <ul> <li>This is a remote opportunity open to candidates located anywhere in the U.S. </li> <li>Pacific or Mountain Standard Time preferred</li> </ul> <h2>The Main Responsibilities</h2> <ul> <li>Assembles and analyzes information, prepares reports, manuals, agendas, correspondences and memoranda. </li> <li>Coordinates activities across departments and possibly business units.</li> <li>Acting on own initiative, this position will provide administrative support for a senior executive in a fast-paced, demanding environment </li> <li>Utilizes critical thinking skills and a thorough knowledge of the business and organization to prioritize advanced level executive administrative work.</li> <li>Accurately and professionally handles multiple simultaneous high priority issues.</li> <li>Drives priorities and critical items through task lists and manage short-term and long-term schedules </li> <li>Ensures cross training of other administrative staff for back up support</li> <li>Organizes and maintains calendars- arranging, coordinating and prioritizing scheduling and logistics </li> <li>Accurately and efficiently conducts normal administrative tasks such as processing expense reports, invoice processing, supply orders, meal arrangements, office files, etc. and uses general office equipment </li> <li>Provides professional visitor greeting, telephone and email coverage – accurate message taking, redirecting calls and emails with warm hand offs where appropriate, and resolving routine and non-routine inquiries </li> <li>Other duties as required</li> </ul> <h2>What We Look For in a Candidate</h2> <ul> <li>Bachelors’ degree or equivalent</li> <li>5+ years’ recent experience working with or supporting a senior executive, or equivalent experience</li> <li>Proven ability to succeed in a demanding, fast-paced environment, maintaining a strong sense of urgency</li> <li>Effective organizational skills with focus on confidentiality, accuracy and attention to detail</li> <li>Excellent verbal and written communication skills</li> <li>Ability to anticipate and proactively resolve potential issues, demonstrating sound judgement / decision-making</li> <li>Demonstrates a positive attitude, resourcefulness and maintains composure in high pressure situations</li> <li>Experience working for a global company; coordinating between various time zones</li> <li>Able to provide support to a widely dispersed team</li> <li>Proficient in Microsoft Office products – Outlook, Word, Excel, PowerPoint, etc.</li> <li>Experience with Microsoft Teams and other collaborative meeting forums</li> <li>Experience with other electronic and web-based systems (such as SAP and Concur) in processing invoices, travel arrangements, etc.</li> <li>Schedule flexibility to work outside of routine hours</li> <li>Availability for occasional travel to offsite meetings</li> </ul> <h2>Compensation</h2> This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors. Location Based Pay Ranges $48,700 - $65,000 in these states: AL AR AZ FL GA IA ID IN KS KY LA ME MO MS MT ND NE NM OH OK PA SC SD TN UT VT WI WV WY $51,188 - $68,250 in these states: CO HI MI MN NC NH NV OR RI $53,625 - $71,500 in these states: AK CA CT DC DE IL MA MD NJ NY TX VA WA #LI-KG1 Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and/or sales compensation) as you move through the selection process. Learn more about Lumen's: <a href="https://jobs.lumen.com/global/en/benefits-statement" target="_blank">Benefits</a> <a href="https://jobs.lumen.com/global/en/compensation-information" target="_blank">Bonus Structure</a> Requisition #: 337227 Background Screening If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our <a href="https://jobs.lumen.com/i/global/en/faqs" target="_blank">FAQ page</a>. Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Equal Employment Opportunities We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training. Disclaimer The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions. In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information. Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name. Application Deadline 03/12/2025

Administrative Assistant IV

About Lumen Lumen connects the world. We are igniting business growth by connecting people, data and applications – quickly, securely, and effortlessly. Together, we are building a culture and company from the people up – committed to teamwork, trust and transparency. People power progress. Lumen’s commitment to workplace inclusion and employee support shines bright. We’ve made the Newsweek 2024 Greatest Workplaces for Diversity list and achieved a perfect score of 100 on the Human Rights Campaign Corporate Equality Index (CEI) for the fifth consecutive year. Plus, we’re the top employer in the communications and telecom industry, ranking 12th overall across all industries in The American Opportunity Index. We’re looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future. <h2>The Role</h2> The Operations Technician will work in a challenging, hands on environment supporting government customers. <h2>The Main Responsibilities</h2> Configures and tests network fiber optic equipment (OC-3, OC-12, OC-48 and OC-192). Phones, routers, switches, gateways, install, commission, configure BLSR ADM terminal shelves, CSU/DSU, audio, and frame relays, IP- Ethernet Switches and Perform Basic Router Configuration. Experience with SONET and DWDM equipment and Networks required. Perform DS-3 cabling terminations (BNC, etc); cable trough/ladder rack construction. Construct fiber optic pigtails and terminate and test fiber optic cables. Perform limited electrical work such as wiring of rectifiers and small breakers. Perform Central office wiring. Uses software and hardware tools to identify and diagnose network status and performance. May support Outside plant activities as required for cable placement, splicing, and testing. <h2>What We Look For in a Candidate</h2> Experience in network installation maintenance, and operations of classified government high speed optical transport system and system components Ability to redline as-built drawings and update Engineering Design Packages (EDPs) Associate degree in Engineering, Electronics, Software, or Networks; or a related technical or vocational education or equivalent experience. Five or more years applicable work experience. Experience with SONET and DWDM Platforms required. Experience with Infinera, Cisco, and Ciena equipment beneficial Under Supervision, installs and troubleshoots DC power Systems Knowledge of telecommunications installations standards required. Knowledge of telecommunications test equipment, operation, procedures, and practices Knowledge of Outside Plant practices is a plus Experience with MS Office suite Strong people skills Must have a clean driving record Must meet eligibility requirements for access to classified information (Applicants selected will be subject to a government security investigation.) US Citizenship required <h2>Compensation</h2> This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors. Location Based Pay Ranges $56,900.00 - $76,000.00 in these states: AL AR AZ FL GA IA ID IN KS KY LA ME MO MS MT ND NE NM OH OK PA SC SD TN UT VT WI WV WY $59,850.00 - $79,800.00 in these states: CO HI MI MN NC NH NV OR RI $62,700.00 - $83,600.00 in these states: AK CA CT DC DE IL MA MD NJ NY TX VA WA Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and/or sales compensation) as you move through the selection process. Learn more about Lumen's: <ul> <li><a href="https://www.lumenbenefits.com/httpdocs2/index.html" target="_blank">Benefits</a></li> <li><a href="https://jobs.lumen.com/global/en/compensation-information" target="_blank">Bonus Structure</a></li> </ul> Requisition #: 336767 Background Screening If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our <a href="https://jobs.lumen.com/global/en/faq" target="_blank">FAQ page</a>. Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Equal Employment Opportunities We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training. Disclaimer The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions. In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information. Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name. Application Deadline 03/02/2025

22 Operations Jobs in Stamford, CT, USA