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<h1>Who we are</h1> <h3 id="about-stripe">About Stripe</h3> Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. <h3 id="about-the-team">About the team</h3> The Security Incident Response team works to analyze, investigate, and respond to threats before they impact Stripe’s business or users. From external attacks to insider threats, our goal is to respond with speed and precision, remediate, and support the incident postmortem process. The team is distributed, working primarily in Eastern and Pacific time zones, and will regularly coordinate with stakeholders in Europe and Asia. <h2 id="what-youll-do">What you’ll do</h2> You will leverage your security engineering experience to improve incident response capabilities at Stripe. With an emphasis on user and entity behavior analytics, as well as endpoint hardening, you will gain a deep understanding of Stripe’s systems, tooling, and workflows to be able to differentiate between legitimate and malicious activity. Using both threat intelligence and collected telemetry, you will guide and build Stripe-specific signals enrichment logic and incident response solutions that scale with our company. Lastly, your analytic capabilities will be critical during security incidents to reduce uncertainty, uncover root causes, and inform future prevention and detection mechanisms. <h3 id="responsibilities">Responsibilities</h3> <ul> <li>Work with security engineering and data science teams to build solutions for analyzing security events data at scale and protecting Stripe networks, systems, and data from threats. </li> <li>Contribute to strategic objectives, while aligning technical vision across dependent teams. </li> <li>Develop requirements for detection models and enhancements to existing systems, setting a high standard for technical decision-making influenced by industry best practices. </li> <li>Collect, transform, and ingest raw data from disparate sources into threat detection pipelines, ensuring the solutions developed reflect consistent engineering quality. </li> <li>Analyze and investigate a broad range of threats or activities occurring on client devices. </li> <li>Provide actionable insights to help identify, prevent, detect, and respond to anomalous or potentially malicious user and entity activity, fostering creative problem-solving. </li> <li>Streamline incident response capabilities, ensuring the tooling and processes are clear, while mentoring team members to improve overall incident response practices. </li> <li>Act as the subject-matter expert and primary contact for stakeholders invested in Security Analytics &amp; Detection programs, promoting strategic alignment with broader company initiatives. </li> <li>Collaborate effectively with teammates, leading projects and championing rigorous engineering standards within the team. </li> </ul> <h2 id="who-you-are">Who you are</h2> We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. <h3 id="minimum-requirements">Minimum requirements</h3> <ul> <li>7+ years experience analyzing large data sets to solve problems and/or building models with a behavioral approach to security </li> <li>B.S. or M.S. in Cybersecurity, Computer Science, or related field </li> <li>Expert knowledge of Python and SQL, and familiarity with other programming languages </li> <li>Existing experience with log analysis (e.g. first or third party applications, system / data access, event logs), network security, digital forensics, and incident response investigations </li> <li>Proficiency with developing and using novel analytical methods to build, automate, and improve detection and response systems </li> <li>Ability to communicate results clearly, focus on impact, and think holistically about reducing risk in a complex environment </li> </ul> <h3 id="preferred-qualifications">Preferred qualifications</h3> <ul> <li>An adversarial mindset, understanding the goals, behaviors, and TTPs of threat actors. </li> <li>Experience with engineering, data processing and analysis tools (e.g. Databricks, Trino, etc.) </li> <li>Familiarity with common open-source frameworks for big data processing and/or data science (PySpark, Pandas, Sci-kit Learn, etc.) </li> <li>Experience with tactical threat intelligence and/or hunting for sophisticated threat actors in an enterprise environment </li> <li>Familiarity with network observability, security software, or data engineering solutions (osquery, Splunk, etc.) </li> <li>Experience in one or more of the following areas: user and entity behavior analytics (UEBA), security information event management (SIEM), security orchestration automation and response (SOAR), or data loss prevention (DLP) </li> </ul> A remote location, in most cases, is defined as being 35 miles (56 kilometers) or more from one of our offices. While you would be welcome to come into the office for team/business meetings, on-sites, meet-ups, and events, our expectation is you would regularly work from home rather than a Stripe office. Stripe does not cover the cost of relocating to a remote location. We encourage you to apply for roles that match the location where you currently or plan to live. The annual US base salary range for this role is $192,500 - $288,700. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. This salary range may be inclusive of several career levels at Stripe and will be narrowed during the interview process based on a number of factors, including the candidate’s experience, qualifications, and location. Applicants interested in this role and who are not located in the US may request the annual salary range for their location during the interview process. Additional benefits for this role may include: equity, company bonus or sales commissions/bonuses; 401(k) plan; medical, dental, and vision benefits; and wellness stipends. Remote locations Remote in United States Team Security Job type Full time <a href="#">Apply for this role </a>

Stripe

Staff Incident Response Engineer

Nordam Group

PROGRAM MANAGER II

At Coinbase, our mission is to<a href="https://blog.coinbase.com/our-mission-strategy-and-culture-18a92a3bb0fa" target="_blank"> increase economic freedom around the world</a>, and we couldn’t do this without hiring the best people. We’re a group of hard-working overachievers who are deeply focused on building the future of finance and Web3 for our users across the globe, whether they’re trading, storing, staking or using crypto. Know those people who always lead the group project? That’s us. There are a few things we look for across all hires we make at Coinbase, regardless of role or team. First, we look for candidates who will thrive in a<a href="https://blog.coinbase.com/culture-at-coinbase-f0e1c2a99aff" target="_blank"> culture</a> like ours, where we default to trust, embrace feedback, and disrupt ourselves. Second, we expect all employees to commit to our<a href="https://blog.coinbase.com/coinbase-is-a-mission-focused-company-af882df8804" target="_blank"> mission-focused approach</a> to our work. Finally, we seek people who are excited to learn about and live crypto, because those are the folks who enjoy the intense moments in our sprint and recharge work culture. We’re a remote-first company looking to hire the absolute best talent all over the world. Ready to #LiveCrypto? Who you are: <ul> <li>You’ve got positive energy. You’re optimistic about the future and determined to get there. </li> <li>You’re never tired of learning. You want to be a pro in bleeding edge tech like DeFi, NFTs, DAOs, and Web 3.0. </li> <li>You appreciate direct communication. You’re both an active communicator and an eager listener - because let’s face it, you can’t have one without the other. You’re cool with candid feedback and see every setback as an opportunity to grow.</li> <li>You can pivot on the fly. Crypto is constantly evolving, so our priorities do, too. What you worked on last month may not be what you work on today, and that excites you. You’re not looking for a boring job.</li> <li>You have a “can do” attitude. Our teams create high-quality work on quick timelines. Owning a problem doesn’t scare you, but rather empowers you to take 100% responsibility for achieving our mission.</li> <li>You want to be part of a winning team. We’re stronger together, and you’re a person who embraces being pushed out of your comfort zone. </li> </ul> We’re looking for a Technical Program Manager to join the Strategic Programs team. You will be responsible for the strategy, planning, and execution of technology governance focused programs that are critical to Coinbase. What You'll Be Doing (i.e., Job Duties) <ul> <li>Lead large scale programs that are at the intersection of compliance, regulatory and audit that are highly technical, and cross functional in nature</li> <li>Set goals, align cross-functional teams, and execute</li> <li>Be accountable for roadmap delivery including adoption and success criteria as defined in collaboration with your stakeholders</li> <li>Team up with external &amp; internal stakeholders (engineering, data science, product, compliance, legal, customer experience, etc) to gather business requirements and define objectives</li> <li>Manage requirements documentation, milestone mapping, prioritization, and program communication</li> <li>Create thorough functional specs, project / release plans, and roadmaps</li> <li>Monitor program status, identify issues / risks, succinctly communicate issues, and proactively collaborate to ensure timely resolution</li> <li>Example programs you may lead include the onboarding services to data privacy platform, setting up data governance program, and custom facing features to protect personal info (e.g. access controls, encryption, data handling guidelines)</li> </ul> What We Look For In You (ie. Job Requirements) <ul> <li>5+ years of technical program management experience at a technology company and/or in a technical capacity.</li> <li>3+ experience in data governance, data protection, and data privacy principles or technologies</li> <li>Experience working with compliance regulations and frameworks </li> <li>Enjoy solving hard problems and can turn incomplete, conflicting, or ambiguous inputs into action plans</li> <li>Ability to communicate with technical and non-technical stakeholders in order to drive alignment</li> <li>Ability to leverage data to inform critical decisions and make recommendations</li> <li>Prior experience working with auditors</li> <li>Able to manage multiple stakeholders and priorities simultaneously</li> </ul> Nice to haves <ul> <li>Program or project management certifications</li> <li>Prior crypto experience and a demonstrated interest in cryptocurrencies and blockchain technologies </li> <li>Advanced understanding of Google apps, JIRA, Looker, SQL, </li> <li>Global technology regulations and standards such as NY DFS 200.16, PCI DSS, NIST</li> <li>PCI DSS, BaFIN, MAS, CBI and other regulatory requirements</li> </ul> GP1791 Pay Transparency Notice: Depending on your work location, the target annual salary for this position can range as detailed below. Full time offers from Coinbase also include target bonus + target equity + benefits (including medical, dental, vision and 401(k)). Pay Range: $188,275—$221,500 USD <h3>Commitment to Equal Opportunity</h3> Coinbase is committed to diversity in its workforce and is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, sex, gender expression or identity, sexual orientation or any other basis protected by applicable law. Coinbase will also consider for employment qualified applicants with criminal histories in a manner consistent with applicable federal, state and local law. For US applicants, you may view <a href="https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_English_unformattedESQA508c.pdf" target="_blank">Pay Transparency</a>, <a href="https://www.dol.gov/sites/dolgov/files/WHD/legacy/files/eppac.pdf" target="_blank">Employee Rights</a> and <a href="https://www.eeoc.gov/sites/default/files/2022-10/22-088_EEOC_KnowYourRights_10_20.pdf" target="_blank">Know Your Rights</a> notices by clicking on their corresponding links. Additionally, Coinbase participates in the <a href="https://static-assets.coinbase.com/e-verify.pdf" target="_blank">E-Verify program</a> in certain locations, as required by law. Coinbase is also committed to providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please complete this <a href="https://docs.google.com/forms/d/1aJ6-BSPwE5X5Dq7fJ9JixWF0_dRiNfrpMnn1NkvdRiA/edit?ts=62901076" target="_blank">intake form</a> to let us know the nature of your request and your contact information. For quick access to screen reading technology compatible with this site <a href="https://chrome.google.com/webstore/detail/chromevox/kgejglhpjiefppelpmljglcjbhoiplfn" target="_blank">click here to download</a> a free compatible screen reader <a href="http://www.chromevox.com/tutorial/" target="_blank">(free step by step tutorial can be found here)</a>. <h3>Global Data Privacy Notice for Job Candidates and Applicants</h3> Depending on your location, the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA) may regulate the way we manage the data of job applicants. Our full notice outlining how data will be processed as part of the application procedure for applicable locations is available <a href="https://www.coinbase.com/legal/applicant_privacy_notice" target="_blank">here</a>. By submitting your application, you are agreeing to our use and processing of your data as required. For US applicants only, by submitting your application you are agreeing to arbitration of disputes as outlined <a href="https://www.coinbase.com/legal/application-arbitration-agreement" target="_blank">here.</a>

Coinbase

Technical Program Manager

<ul> <li> <a href="https://koch.avature.net/en_US/careers/SearchJobs" target="_blank"> &lt; Back to Search Results </a> </li> </ul> <h2> Code Welder </h2> Location(s) Tulsa, Oklahoma Company John Zink Career Field Maintenance &amp; Skilled Trades Job Number 170100 <a href="https://koch.avature.net/en_US/careers/Login?jobId=170100" target="_blank"> Apply now </a> <a href="#"> Share </a> <ul> <li> <a href="#">Email</a> </li> <li> <a href="https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fkoch.avature.net%2Fen_US%2Fcareers%2FJobDetail%2FTulsa-Oklahoma-United-States-Code-Welder%2F170100&amp;display=popup" target="_blank">Facebook</a> </li> <li> <a href="http://twitter.com/intent/tweet?url=https%3A%2F%2Fkoch.avature.net%2Fen_US%2Fcareers%2FJobDetail%2FTulsa-Oklahoma-United-States-Code-Welder%2F170100&amp;text=Code+Welder" target="_blank">X</a> </li> <li> <a href="https://koch.avature.net/_linkedinApiv2?portalUrl=https%3A%2F%2Fkoch.avature.net%2F&amp;action=INIT_SHARE&amp;shareUrl=https%3A%2F%2Fkoch.avature.net%2Fen_US%2Fcareers%2FJobDetail%2FTulsa-Oklahoma-United-States-Code-Welder%2F170100" target="_blank">LinkedIn</a> </li> </ul> Your Job Join our team at John Zink in Tulsa, Oklahoma, and be a part of a dynamic workforce dedicated to excellence in welding. As a Senior Code Welder, you will play a vital role in ensuring the quality and integrity of our welding operations. You will be responsible for executing precise and efficient welds on various materials and components to meet industry standards and project requirements. Your expertise and experience will contribute to the success of our projects while maintaining a strong focus on safety and quality. Your primary duties will involve setting up, operating, and positioning welding equipment to perform welds within moderate tolerances. In addition to welding tasks, you will perform related duties such as grinding, burning, gouging, and chipping as needed to ensure the quality of work. Handling floor-operated cranes and other material handling equipment may also be part of your responsibilities. Shift Options: <ul><li>1st Shift: Monday – Friday (7:00am – 3:30pm)</li></ul> Our Team John Zink continues to grow their Tulsa Manufacturing Facility into a world class operation. We are recognized for safety, environmental excellence, innovation, and customer service. This is a great opportunity for an individual to be part of an operative team and gain experience with a well-established and growing manufacturing and test facility. What You Will Do <ul> <li>Ensure all processes are carried out with the required use of safety controls and PPE requirements </li> <li>Join, fabricate &amp; repair metal &amp; other weld-able material by applying appropriate welding techniques </li> <li>Read blueprints and join parts with little to no assistance </li> <li>Use mathematics and appropriate tools - including measuring devices (tape measure) </li> <li>Setting up, operating &amp; positioning of welding equipment to perform required welds at moderate tolerances </li> <li>Performing other related duties including grinding, burning, gouging &amp; chipping </li> <li>Handle floor-operated cranes or other material handling equipment</li> </ul> Who You Are (Basic Qualifications) <ul> <li>A minimum of 5 years of welding experience </li> <li>Working knowledge of MIG (GMAW), TIG (GTAW), and Fluxcore (FCAW) on structural, pipe, plate and/or sheet metals. Materials include carbon steel and stainless steel </li> <li>Experience with set up, operation &amp; positioning of welding equipment </li> </ul> What Will Put You Ahead <ul> <li>Working knowledge of Subarc (SAW) </li> <li>Familiarity with non-destructive testing (NDT) methods and the ability to perform visual inspections to assess weld quality, identifying and addressing any defects or imperfections.</li> </ul> Must pass 2 of the 3 following Tests: <ul> <li>2G carbon steel ¼”plate with FCAW </li> <li>2” sch.160 with GMAW roll all the way out </li> <li>2” sch.160 6G with GTAW all the way out</li> </ul> At Koch companies, we are entrepreneurs. This means we openly challenge the status quo, find new ways to create value and get rewarded for our individual contributions. Any compensation range provided for a role is an estimate determined by available market data. The actual amount may be higher or lower than the range provided considering each candidate's knowledge, skills, abilities, and geographic location. If you have questions, please speak to your recruiter about the flexibility and detail of our compensation philosophy. Hiring Philosophy All Koch companies value diversity of thought, perspectives, aptitudes, experiences, and backgrounds. We are Military Ready and Second Chance employers. Learn more about our hiring philosophy <a href="https://jobs.kochcareers.com/pages/culture" target="_blank">here</a>. Who We Are As a Koch Engineered Solutions company, John Zink Hamworthy Combustion (JZHC) is a global leader in emissions control and a pioneer in modern Smart Combustion solutions. Our research and development facilities make up the largest testing complex of its kind. Additionally, our worldwide service organization is the largest, most technically advanced team of its kind. We provide solutions to capture emissions, destroy pollutants, manage waste and heat vital processes to help industries operate more cleanly and efficiently. At Koch, employees are empowered to do what they do best to make life better. Learn how our <a href="https://www.kochind.com/about/business-philosophy" target="_blank">business philosophy</a> helps employees unleash their potential while creating value for themselves and the company. Our Benefits Our goal is for each employee, and their families, to live fulfilling and healthy lives. We provide essential resources and support to build and maintain physical, financial, and emotional strength - focusing on overall wellbeing so you can focus on what matters most. Our benefits plan includes - medical, dental, vision, flexible spending and health savings accounts, life insurance, ADD, disability, retirement, paid vacation/time off, educational assistance, and may also include infertility assistance, paid parental leave and adoption assistance. Specific eligibility criteria is set by the applicable Summary Plan Description, policy or guideline and benefits may vary by geographic region. If you have questions on what benefits apply to you, please speak to your recruiter. Additionally, everyone has individual work and personal needs. We seek to enable the best work environment that helps you and the business work together to produce superior results. Equal Opportunities Equal Opportunity Employer, including disability and protected veteran status. Except where prohibited by state law, some offers of employment are conditioned upon successfully passing a drug test. This employer uses E-Verify. Please visit the following website for additional information: <a href="http://www.kochcareers.com/doc/Everify.pdf" target="_blank">http://www.kochcareers.com/doc/Everify.pdf</a> <a href="https://koch.avature.net/en_US/careers/Login?jobId=170100" target="_blank"> Apply now </a> <a href="#"> Share </a> <ul> <li> <a href="#">Email</a> </li> <li> <a href="https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fkoch.avature.net%2Fen_US%2Fcareers%2FJobDetail%2FTulsa-Oklahoma-United-States-Code-Welder%2F170100&amp;display=popup" target="_blank">Facebook</a> </li> <li> <a href="http://twitter.com/intent/tweet?url=https%3A%2F%2Fkoch.avature.net%2Fen_US%2Fcareers%2FJobDetail%2FTulsa-Oklahoma-United-States-Code-Welder%2F170100&amp;text=Code+Welder" target="_blank">X</a> </li> <li> <a href="https://koch.avature.net/_linkedinApiv2?portalUrl=https%3A%2F%2Fkoch.avature.net%2F&amp;action=INIT_SHARE&amp;shareUrl=https%3A%2F%2Fkoch.avature.net%2Fen_US%2Fcareers%2FJobDetail%2FTulsa-Oklahoma-United-States-Code-Welder%2F170100" target="_blank">LinkedIn</a> </li> </ul>

John Zink Hamworthy Combustion

Code Welder

Req ID: 76304 Location: Tulsa -TUL Areas of Interest: Administrative Pay Transparency Salary Range: Not Available Application Deadline: 04/12/2025 BOK Financial Corporation Group includes BOKF, NA; BOK Financial Securities, Inc. and BOK Financial Private Wealth, Inc. BOKF, NA operates TransFund and Cavanal Hill Investment Management, Inc. BOKF, NA operates banking divisions: Bank of Albuquerque; Bank of Oklahoma; Bank of Texas and BOK Financial®. <h2>Bonus Type</h2> Discretionary <h2>Summary</h2> BOK Financial is a top financial institution that offers a range of sophisticated financial products and services, focusing on personalized client relationships. With over a century of experience, we serve consumers, businesses, and wealth clients across the American Midwest and Southwest. We emphasize long-term relationships, community investment, and talent development, aligning with our brand platform, "We go above. So you can go beyond." <h2>Job Description</h2> The Executive Assistant provides advanced administrative support to members of the Executive/Senior Leadership Team; exercises considerable discretion in the performance of duties and responsibilities; interacts with executive management team relating to activities of Bank-wide interest. Primary duties and responsibilities include: allocating management’s available time to ensure high priority objectives are accomplished, initiate frequent discussions with manager to prioritize objectives, scheduling requirements and potential conflicts; effectively block scheduled meetings and phone calls to reduce adverse impact on achieving higher priority objectives; prepares correspondence, reports and memoranda. <h2>Team Culture</h2> BOK Financial fosters a collaborative, goal-oriented culture where employees follow established standards, receive support from accessible managers, and engage in mentorship. The company values accuracy, initiative, and community involvement, offering an exciting opportunity for growth and teamwork. <h2>How You'll Spend Your Time</h2> <ul> <li>You will coordinate and maintain executive’s calendar to ensure that high priority objectives are accomplished, schedule and reschedule meetings and appointments when necessary with little or no direction when required without interfering with business objectives, act as communications liaison bank-wide. This position will make frequent routine and complicated decisions on behalf of Executive Officer pertaining to external and internal incoming mail and phone calls, ensure follow up on external and internal appointments and correspondence.</li> <li>You will coordinate preparation for meetings, including preparation of agenda, assembling of materials for meetings, poll members for attendance, physical preparation of room; may be required to attend meetings, seminars, etc. and to possibly take notes or furnish information.</li> <li>You will develop, design and maintain information in spreadsheets and data base programs using the most complex features of various software programs, (i.e., merge files, import data, graphs, etc.), gather information to be maintained on data base programs, generate and distribute reports from these programs and monitor reports for quality.</li> <li>You will maintain files and projects which require a high degree of confidentiality, answer telephone calls from clients directly, screen telephone calls and visitors, and resolve routine customer inquiries, may supervise and coordinate work of Administrative Assistants.</li> </ul> <h2>Education &amp; Experience Requirements</h2> This level of knowledge is normally acquired through completion of an Associate's Degree and 4-6 years’ executive level administrative experience or 7-10 years’ equivalent work experience. <ul> <li> Proficient knowledge of: file maintenance, English grammar, appropriate standards regarding letters, memorandum, composition, and proper telephone etiquette</li> <li>Advanced PC and software application skills </li> <li>Excellent understanding of bank operating practices and procedures </li> <li>Advanced interpersonal, verbal, and written communication skills</li> <li>Advanced organization skills; ability to handle multiple complex priorities simultaneously in a competent and professional manner</li> <li>Ability to work with data/information requiring a high degree of confidentiality</li> </ul> <h2>Working Conditions &amp; Physical Requirements</h2> Office - 20 lbs BOK Financial Corporation Group is a stable and financially strong organization that provides excellent training and development to support building the long term careers of employees. With passion, skill and partnership you can make an impact on the success of the bank, customers and your own career! Apply today and take the first step towards your next career opportunity! The companies in BOK Financial Corporation Group are equal opportunity employers. We are committed to providing equal employment opportunities for training, compensation, transfer, promotion and other aspects of employment for all qualified applicants and employees without regard to sex, race, color, religion, national origin, age, disability, pregnancy status, sexual orientation, genetic information or veteran status. Please contact <a href="#">recruiting_coordinators@bokf.com</a> with any questions.

Bank of Oklahoma

Executive Assistant

<h1>Field Service Supervisor</h1> <ul> <li> Posted 13-Mar-2025 (CST) </li> <li> Tulsa, OK, USA </li> <li> Salary </li> <li> Full Time </li> </ul> <a href="#"> Apply Now </a><a href="#"> Email Me Similar Jobs </a><a href="#"> Email Me This Job </a> Reports to: Field Service Manager Cooperates with: All Departments Primary Responsibility: This position is responsible for leading and managing a team of Field Service technicians to perform preventive maintenance, troubleshooting and repair of existing equipment, commissioning of new equipment, and telephone customer support. Benefits &amp; Perks: <ul> <li>Competitive Salary</li> <li>5% 401K match</li> <li>$350 Annual Wellness Credit</li> <li>15 days annual PTO</li> <li>5 days annual Sick Leave</li> <li>On-Site Gym</li> </ul> Qualifications: <ul> <li>Working knowledge of industrial instrumentation &amp; controls including analog transmitters, temperature/pressure measuring devices, PID controls. </li> </ul> <ul> <li>Excellent leadership, communication, and interpersonal skills </li> </ul> <ul> <li>Ability to mentor and develop new MIRATECH Field Service Technicians </li> </ul> <ul> <li>Demonstrated ability to make independent decisions and work in a loosely structured environment </li> </ul> <ul> <li>Excellent organizational and time management skills; able to juggle multiple priorities and deadlines </li> </ul> <ul> <li>Excellent problem-solving skills </li> </ul> <ul> <li>25 - 50% overnight travel - with higher concentrations during peak seasons. </li> </ul> <ul> <li>10+ years prior field service technician experience or equivalent knowledge, skills, and abilities. </li> </ul> <ul> <li>Excellent communication and interpersonal skills. Able to communicate effectively in writing and verbally. </li> </ul> <ul> <li>Proficient with MS Office applications (Outlook, Word, Excel, PowerPoint). Applicant must pass a proficiency test. </li> </ul> <ul> <li>Must possess valid driver's license and passport </li> </ul> Responsibilities: <ul> <li>Proven experience as a supervisor leading multiple Field Service Technicians in a technical field </li> </ul> <ul> <li>Collaborate with engineering, project management, and other departments to improve processes and productivity </li> </ul> <ul> <li>Provide telephone support to customers and MIRATECH Field Service Technicians including troubleshooting and replacement parts identification </li> </ul> <ul> <li>Conduct regular performance evaluations and provide constructive feedback. </li> </ul> <ul> <li>Commission and service MIRATECH equipment if needed to maintain customer schedule </li> </ul> <ul> <li>Participate in hiring, training, and onboarding new Field Service Technicians </li> </ul> <ul> <li>Identify training needs and implement skill development programs for Field Service Technicians </li> </ul> <ul> <li>Follow up customer calls after service work completion </li> </ul> <ul> <li>Keep up to date on company products, services, and procedures </li> </ul> <ul> <li>Strict adherence to safety protocols and quality standards </li> </ul> <ul> <li>Coordinate with Field Service Manager to assign tasks, schedule work, and manage team's workload effectively </li> </ul> <ul> <li>Maintain test equipment and special tools calibration </li> </ul> Equal Opportunity: MIRATECH is an equal opportunity employer and supports a diverse and inclusive workforce. All employment practices are based on qualification and merit, without regards to race, color, national origin, ancestry, religion, age, sex, gender identity, sexual orientation or preference, marital status or spousal affiliation, physical or mental disability, medical conditions, pregnancy, status as a protected veteran, genetic information, or citizenship within the limits imposed by federal laws and regulations.

Miratech

Field Service Supervisor

Primary Purpose of Job: <a href="#">Technical leader responsible for operational network services, including wired and wireless connectivity, network security, and unified communication systems. This position participates in the design, planning, documenting, and continuous improvement of all network services for QuikTrip. Plan, schedule and perform complex maintenance tasks on all network, firewall, and voice systems for the enterprise. Will be responsible for ensuring network services and processes are operating in accordance with QuikTrip standards and procedures. They will act as the escalation point for all network services and will act as a mentor for other IT staff. </a> Major Functions: Technical Leadership: <ul> <li> <ul> <li>Provide leadership and mentoring to IT staff to ensure tasks and responsibilities for the team are completed in a timely manner. Including mentoring, training, and development of team as well as on-the-job training for other employees and department staff members as appropriate. </li> <li>Maintain technical competence and relevance on existing and emerging network service capabilities and automation technologies. </li> <li> Assist in defining, developing, processes in which to automate and improve QuikTrip’s network service technologies to produce higher business value. </li> <li> Provide leadership of Change management, Incident Management, Root cause analysis, Problem diagnosis, and Error resolution. <ul> <li> <ul> <li>35% of total job</li> </ul> </li> </ul> </li> </ul> </li> </ul> <a href="#"> Infrastructure Lifecycle Management:</a><a href="#"></a> <ul> <li> <ul> <li>Work with Network Engineering and Architecture to provide the Network Operation Center with tactical direction of operational technology capabilities with a proactive focus on continuous improvement.</li> <li>Review network designs for new and existing hardware and software systems and provide operational feedback with a focus on minimizing necessary maintenance, maximizing system lifecycles, and aligning with business needs to help maintain business value. </li> <li>Conduct technical research on network hardware/software and operational monitoring upgrades to determine feasibility, compatibility and establish maintenance plans. </li> <li> Act as a representative and technical advisor for all network, firewall and voice services with internal and external peers and customers. <ul> <li> <ul> <li>Support 25% of total job</li> </ul> </li> </ul> </li> </ul> </li> </ul> Operate, optimize, and maintain the overall network: <ul> <li>Review Disaster Recovery plans and systems for network services and ensure testing is scheduled and performed according to established standards. </li> <li>Oversee daily support and act as an escalation point for all network infrastructure operations including all network services, systems, firewalls and processes during business hours and on-call. </li> <li>Work as a team member with other technical staff to ensure connectivity and compatibility between systems including conducting technical research and analysis on network upgrades to determine compatibility with current systems</li> <li>Provide procedural documentation for non-network personnel as needed. </li> <li>Document network problems and resolutions for future reference including troubleshooting and process documentation for ongoing network support. </li> <li> Regularly review the performance and monitoring metrics and tune the monitoring systems to achieve optimal visibility and uptime of the environment. Will respond to potential issues within the environment. <ul> <li> <ul> <li> <ul> <li>20% of total job</li> </ul> </li> </ul> </li> </ul> </li> </ul> Capacity Planning and Analysis: <ul> <li> <ul> <li>Use network management tools to pro-actively monitor all network components, provide reporting on performance and trends, and establish baselines to be used for capacity planning.</li> <li>Manage relationships with service providers and ensure SLAs and performance metrics are delivered and reviewed for trends or proactive problem management. Develop and implement vendor management process to ensure that supplementary services are provided effectively.</li> <li> Ensure monitoring systems are updated and configured to monitor all aspects of network services effectively and correctly monitor all aspects of network services.</li> <li> Manage and monitor critical thresholds for network services and create awareness with Engineering and Architecture as trends indicate future issues with service delivery and user experience. <ul> <li> <ul> <li>15% of total job</li> </ul> </li> </ul> </li> </ul> </li> </ul> Project Leadership <ul> <li> <ul> <li>With minimal supervision, work with project teams (all levels of QT technical, management and developer resources), to determine needs and make technical recommendations to ensure correct network infrastructure options are designed and installed. </li> <li>Assist in projects by providing leadership to the Network Operations Team in the development of operational requirements, collection of risks and containment strategies. </li> <li>Provide input to Engineering and Architecture as needed during IT projects with network service needs. Ensure project transitions meet Network Operations Center operational standards for needed functionality, prevention, monitoring, detection, and response.</li> <li> Assist Project Manager and Project Owner with implementation, planning, and execution. <ul> <li> <ul> <li>5% of total job</li> </ul> </li> </ul> </li> </ul> </li> </ul> Position in Organization: Reports to: Network Operations Manager Directly supervises: N/A Indirectly supervises: Network Operations Engineer, Network Analyst, Network Analyst Intern Relationship: Inside the Company: All Information Technology personnel, QTCC personnel, and Division, QTK, QTD, and FS staff. Outside the Company: Hardware and software vendors, personnel in other companies involved during installations and troubleshooting of networks. Position Specification: The required specifications (education, experience, and skills) are those that the employee must have to hold the position. Applicants applying for this position must possess the required specifications in order to be considered for the job. The desired specifications are those that are not required for the employee to hold the position but the employee should try to obtain the desired education, experience, and/or skills to be effective and successful in the position. Required education: Associates’ degree in technology field or equivalent experience. Cisco CCNA and CCNP certification (current or expired). Desired education: Bachelor’s degree in Telecommunications or 4-year college degree in a technology related field. Current Cisco CCNP certification. Required experience: 8+ years network experience on predominantly Cisco solutions and equipment, hardware and software. 4+ years of experience supporting VOIP technologies. Desired experience: 8+ years of experience and knowledge on Cisco Routers, switches, and Datacenter (Arista), , BGP, Azure Cloud, Cisco Unified Communications Products, Cisco Prime Management Tools, Solarwinds Orion,, Palo Altos, Meraki Firewalls, network management technologies such as SNMP, NETCONF, SYSLOG, NetFlow, and PCAP. Required skills: Strong oral and written communication skills. Must be able to take the initiative and work without direct supervision. Desired skills: Working knowledge of voice and data premise wiring. Advanced scripting, (BASH, Python, and Powershell). Strong written and oral communication skills. Must be able to work in a team environment. Additional Criteria: Position will require shift work that could include weekends and nights as dictated by support needs. Must have knowledge of many areas and be able to switch between them rapidly. Must be able to work under pressure and provide guidance to Information Technology users during crisis modes. Starting Salary: $112,000-$140,000

QuikTrip

Senior Network Operations Engineer

Ready to Be a Titan?We are seeking an experienced, dynamic, and hands-on Senior Manager, Business Systems - Platform Support, Operations &amp; Quality to join our Business Technology team. This role is critical in ensuring the stability, scalability, and availability of our core business platforms (Salesforce and Workday). The ideal candidate will have a strong background in production support, QA automation, and platform operations, with a proven track record of defining and operationalizing processes in a global organization.What You'll Do:Strategic Leadership &amp; Team Management<ul> <li>Lead and mentor a team responsible for platform support, QA automation, and operations to ensure stable, scalable, and secure business systems.</li> <li>Establish a global support team in partnership with production support partners, ensuring seamless 24/7 operations.</li> <li>Scale QA automation as a shared service across business systems, driving consistent quality and efficiency.</li> <li>Foster a collaborative and innovative team culture, focused on continuous improvement and customer-centric solutions.</li> </ul>Production Support &amp; Operational Excellence<ul> <li>Define, adopt, and operationalize robust production support processes to deliver high availability and performance of business systems.</li> <li>Manage incident response, root cause analysis, and issue resolution, ensuring minimal impact on business operations.</li> <li>Partner with cross-functional teams to align support strategies with business objectives.</li> <li>Develop and monitor SLAs and KPIs to measure support performance and ensure accountability.</li> </ul>Platform Operations &amp; Scalability<ul> <li>Oversee the scalability, security, and availability of Salesforce, Workday and other core business application platforms, ensuring alignment with organizational growth.</li> <li>Implement best practices for system monitoring, maintenance, and optimization to prevent downtime and enhance user experience.</li> <li>Collaborate with stakeholders to plan and execute platform upgrades, migrations, and integrations.</li> </ul>Quality Assurance Automation<ul> <li>Scale and standardize QA automation frameworks and tools to support all business systems, driving efficiency in testing processes.</li> <li>Develop and implement strategies to ensure comprehensive test coverage and reduce manual testing efforts.</li> <li>Establish metrics to measure and improve the quality of deliverables.</li> </ul>Documentation, Training &amp; Continuous Improvement<ul> <li>Develop and maintain comprehensive technical documentation, including support processes, QA frameworks, and operational guidelines.</li> <li>Provide training and enablement to internal teams, ensuring effective utilization of business systems.</li> <li>Stay updated with emerging technologies and best practices, incorporating them to drive innovation and operational excellence.</li> </ul>What You'll Bring:Education &amp; Experience<ul> <li>Bachelor’s degree in Computer Science, Information Systems, or a related field.</li> <li>10+ years of experience in managing business systems with a focus on Salesforce and Workday platforms.</li> <li>Proven expertise in production support, platform operations, and QA automation within global organizations.</li> </ul>Technical Skills<ul> <li>Strong experience in Salesforce and Workday platform operations, including technical solutions, data security, integration, and scalability.</li> <li>Familiarity with other key business applications (ex. Talkdesk, Salesloft, Gong, Assembled etc.) is a plus.</li> <li>Prior experience with QA automation tools, such as AccelQ, Kainos or similar frameworks.</li> <li>Strong knowledge of ITIL practices, incident management, and operational governance.</li> </ul>Certifications (Preferred)<ul> <li>ITIL Foundation or Practitioner Certification</li> <li>Salesforce Administrator Certifications will be a plus</li> </ul>Leadership &amp; Soft Skills<ul> <li>Demonstrated ability to lead and scale teams in a fast-paced, global environment.</li> <li>Excellent communication and stakeholder management skills, with the ability to bridge technical and business perspectives.</li> <li>Strategic thinker with a problem-solving mindset and a passion for driving operational excellence.</li> </ul>Be Human With Us:Being human isn’t about checking every box on a list. It’s about the experiences we have, people we meet, and the perspectives we share. So, if you have the skills but are hesitant to apply because of your background, apply anyway. We need amazing people like you to help us challenge the conventional and think differently about the problems that we’re solving. We’re in this together. Come be human, with us. What We Offer:When you join our team, you’re not just accepting a job. You’re making a career move. Here’s how we’ll support you in doing some of the most impactful work of your career:<ul> <li>Flextime, recognition, and support for autonomous work: Flexible time off with ample learning and development opportunities to continue growing your career. We offer a comprehensive onboarding program, leadership training for Titans at all levels, and other programs and events. Great work is rewarded through Bonusly, peer-nominated awards, and more. </li> <li>Holistic health and wellness benefits: Company-paid medical, dental, and vision (with 100% employer paid options and 90% coverage for dependents), FSA and HSA, 401k match, and telehealth options including memberships to Headspace, Galileo, One Medical, Ginger and more. </li> <li>Support for Titans at all stages of life: Parental leave and support, up to $20k in adoption reimbursement, on demand maternity support through Maven Maternity, free breast milk shipping through Maven Milk, pet insurance, legal advisory services, financial planning tools, and more.</li> </ul>At ServiceTitan, we celebrate individuality and uniqueness. We believe that the convergence of fresh perspectives and experiences from all walks of life is what makes our product and culture so great. We strongly encourage people from underrepresented groups to apply. We do not discriminate against employees based on race, color, religion, sex, national origin, gender identity or expression, age, disability, pregnancy (including childbirth, breastfeeding, or related medical condition), genetic information, protected military or veteran status, sexual orientation, or any other characteristic protected by applicable federal, state or local laws.ServiceTitan is committed to fair and equitable compensation for all of our employees. We thoughtfully consider a wide range of factors when determining individual compensation. The expected salary range for this role for candidates residing in the United States is between $166,500 USD - $222,700 USD. Compensation for candidates residing outside the United States will vary by location and the specific salary range will be discussed during the hiring process. Actual compensation for an individual may vary depending on skills, performance over time, qualifications, experience, and location. In addition to the base salary, the total compensation package also includes an annual bonus, equity and a holistic suite of benefits.

ServiceTitan

Senior Manager, Business Systems - Platform Support, Operations & Quality

Ready to be pushed beyond what you think you’re capable of? At Coinbase, our mission is to increase economic freedom in the world. It’s a massive, ambitious opportunity that demands the best of us, every day, as we build the emerging onchain platform — and with it, the future global financial system. To achieve our mission, we’re seeking a very specific candidate. We want someone who is passionate about our mission and who believes in the power of crypto and blockchain technology to update the financial system. We want someone who is eager to leave their mark on the world, who relishes the pressure and privilege of working with high caliber colleagues, and who actively seeks feedback to keep leveling up. We want someone who will run towards, not away from, solving the company’s hardest problems. Our <a href="https://www.coinbase.com/mission" target="_blank">work culture</a> is intense and isn’t for everyone. But if you want to build the future alongside others who excel in their disciplines and expect the same from you, there’s no better place to be. The Coinbase Customer Experience (CX) organization is on a mission to provide the most trusted and value added customer support. Our team is dedicated to eliminating customer pain points, empowering our global user base via self-service and automation, and optimizing customer support interactions to create an effortless experience. As the Director, Global Consumer Support Operations you’ll be fully responsible for leading a growing team of experienced customer support professionals to provide a world class experience for our millions of Retail customers. You will be responsible for the quality of our customer support, which entails building, growing and managing a high performing and diverse team across multiple countries and multiple contact channels. You will lead through a team of global leaders, internal stakeholders and outsourced partners to achieve a seamless customer experience and scale in a thoughtful, effective way. Additionally, you will manage our process excellence team, that is taking our processes from good to great by eliminating inefficiencies and introducing technology that enables our agents to focus on the human elements of support. What you’ll be doing (ie. job duties): <ul> <li>Demonstrating resiliency during periods of volatility while leading the support operations team to provide our customers with the most trusted support experience anywhere. </li> <li>Act as a proactive inspiring leader across the wider Customer Experience organization, with a strong bias to action and the ability to contribute to overall organizational strategy and direction.</li> <li>Act with urgency to ensure priority items are progressed through having a bias to action and focusing on the 20% of work that will get us 80% of the impact. </li> <li>Hire, lead and develop a globally distributed, high performing team, setting up the organization for success through investments in career growth.</li> <li>Define and deliver on organizational-level OKR’s and service levels, enabling operational excellence across all aspects of the customer journey.</li> <li>Collaborate closely with partner teams including Program, Analytics, WFM, Quality, Technology, and Learning &amp; Development to ensure you can deliver on your goals.</li> <li>Utilize a laser focused, customer facing team to collect thoughtful feedback by directly gathering “Voice of the Agent and/or Customer” sentiment and feedback.</li> <li>Utilize an in-depth understanding of metrics, reporting, capacity planning and financials to make informed data-driven decisions.</li> <li>Attend monthly and quarterly vendor business reviews to stay abreast and accountable of performance across all tiers of support.</li> <li>Thoughtfully delegate tactical responsibilities and set performance expectations across the organization.</li> </ul> What we look for in you (ie. job requirements): <ul> <li>15+ years experience leading an increasingly complex (1,000+ headcount) operations and process improvement programs. </li> <li>Simplifier - You can see through the trivial many, identify the meaningful few, and deliver results against key focus areas. </li> <li>Resilient - You can lead through volatility of the market conditions, learn, adapt, and self-motivate. </li> <li>Intelligent and Experienced- You have a breadth of knowledge from experience paired with natural intellectual curiosity. </li> <li>Scrappy and proactive – naturally curious enough to “figure it out”; able to pivot and ruthlessly re-prioritize; bias for action and proposing solutions</li> <li>Expert communicator – ultra clear written and verbal communication; ability to write docs and simplify complex topics for senior audiences</li> <li>Passion – for creating an exceptional experience for Coinbase customers.</li> </ul> Nice to haves: <ul> <li>MBA or higher level degree</li> <li>Crypto, financial services, or other tech-company experience</li> <li>Lean Six Sigma, or green/black belt certification</li> </ul> ID: P68937 Pay Transparency Notice: Depending on your work location, the target annual salary for this position can range as detailed below. Full time offers from Coinbase also include target bonus + target equity + benefits (including medical, dental, vision and 401(k)). Pay Range: $232,050—$273,000 USD Please be advised that each candidate may submit a maximum of four applications within any 30-day period. We encourage you to carefully evaluate how your skills and interests align with Coinbase's roles before applying. <h3>Commitment to Equal Opportunity</h3> Coinbase is committed to diversity in its workforce and is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, sex, gender expression or identity, sexual orientation or any other basis protected by applicable law. Coinbase will also consider for employment qualified applicants with criminal histories in a manner consistent with applicable federal, state and local law. For US applicants, you may view the Know Your Rights notice <a href="https://www.eeoc.gov/sites/default/files/2022-10/22-088_EEOC_KnowYourRights_10_20.pdf" target="_blank">here</a>. Additionally, Coinbase participates in the <a href="https://static-assets.coinbase.com/e-verify.pdf" target="_blank">E-Verify program</a> in certain locations, as required by law. Coinbase is also committed to providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please contact us at accommodations[at]coinbase.com to let us know the nature of your request and your contact information. For quick access to screen reading technology compatible with this site <a href="https://chrome.google.com/webstore/detail/chromevox/kgejglhpjiefppelpmljglcjbhoiplfn" target="_blank">click here to download</a> a free compatible screen reader <a href="http://www.chromevox.com/tutorial/" target="_blank">(free step by step tutorial can be found here)</a>. <h3>Global Data Privacy Notice for Job Candidates and Applicants</h3> Depending on your location, the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA) may regulate the way we manage the data of job applicants. Our full notice outlining how data will be processed as part of the application procedure for applicable locations is available <a href="https://www.coinbase.com/legal/applicant_privacy_notice" target="_blank">here</a>. By submitting your application, you are agreeing to our use and processing of your data as required. For US applicants only, by submitting your application you are agreeing to arbitration of disputes as outlined <a href="https://www.coinbase.com/legal/application-arbitration-agreement" target="_blank">here.</a>

Director - Global Consumer Support Operations

<h2>Job Details</h2> Level Management Job Location Oklahoma Technical College - Tulsa, OK <h2>Description</h2> Community Care College is seeking an experienced Facilities Manager! The Facilities Manager will make sure the buildings and grounds are maintained, which entails daily and weekly cleaning schedules as well as determining and scheduling repairs, renovation projects, waste reduction improvements, and safety inspections. Be in charge of a budget and negotiate with outside vendors for supplies, repairs, and other measures. The Facilities Manager will oversee groundskeepers, maintenance workers, and housekeeping staff. The Facilities Manager is responsible for managing the design, planning, construction, and maintenance of equipment and machinery at all three campuses. Maintain the grounds, directing staff and overseeing the upkeep of equipment and supplies. On-Campus Monday - Friday 8-5 on-call nights/weekends for emergencies. Licensed by OBPVS. <h2>Qualifications</h2> <ul> <li>Must be a 3rd class engineer </li> <li>Must have a Bachelor’s Degree or equivalent work experience and education in engineering facilities/construction management</li> <li>5 years’ experience in Facilities or Project Management; 5 years management experience leading large team across multiple sites.</li> <li>Construction and/or multi-family apartment industry experience</li> <li>Ability to understand business objectives, strategies, and directions and to develop &amp; implement actions plans accordingly.</li> <li>Ability to influence and collaborate internally and externally at all organizational levels.</li> <li>Excellent customer service; good interpersonal/problem solving skills</li> </ul> General Duties &amp; Responsibilities: <ul> <li>Project manager for all expansion projects </li> <li>Project manager for building improvements and remodeling</li> <li>Management of housekeeping and maintenance team </li> <li>Distributes Building Access Proximity Cards and keys to personnel</li> <li>Responsible for hiring of any carpentry, painters, landscaping, or other building personnel </li> <li>Issues all parking passes to employees and students</li> <li>Maintain upkeep of outside grounds</li> <li>Approving all supply requests for upkeep and building repairs</li> <li>Responsible for employee training and orientation in maintenance and housekeeping </li> <li>Oversee the scheduling, maintenance, and monitoring of the HVAC systems, Emergency Power/UPS system, water, electric, and other systems to ensure efficient operations </li> <li>Inspect facilities and generate reports </li> <li>Administer the work assignments for technicians, vendors, and contractors </li> <li>Review price quotes for the procurement of parts, services, and labor</li> <li>Building maintenance inventory supplies</li> <li>Respond to problems in a tactful and expedient manner </li> <li>Have a working knowledge of the I-NET200 building management system at the Community Care College building</li> <li>Have a working knowledge of the METASYS building management system at the Clary Sage College</li> <li>Have a working knowledge of the ENTRAPASS building access system for Community Care College and Clary Sage College</li> <li>Manage the Dedicated Micros camera system at Community Care College and Clary Sage College</li> <li>Have a working knowledge of the Burglar Alarm system at all three facilities</li> <li>Review facilities supplier contract agreements and commercial terms and conditions</li> <li>Undertake office layout changes, and act as mover when needed.</li> <li>Be knowledgeable about the utilities and communication infrastructure</li> <li>Responsible for organizing emergency evacuation plans for tornado and fire</li> <li>Attend staff meetings at all three campuses and be prepared to report “news” from the department </li> <li>Facilitate departmental meetings when needed</li> <li>Preparing and maintaining various reports and manuals as needed</li> <li>Interact daily with students (customers), management, vendors, and employees ensuring the high quality standards and corporate values are portrayed on behalf of the college</li> <li>Reports to the CFO</li> </ul> Who We Are: Community HigherEd Institute is Oklahoma’s only private non-profit technical college system based in Tulsa, Oklahoma that is dedicated to improving the lives of aspiring professionals through each of its three campuses, Community Care College, Clary Sage College, and Oklahoma Technical College. Established in 1995, The College’s mission is to transform lives and contribute to society by providing career-focused higher education opportunities that empower students to obtain successful employment, develop leadership skills, and serve their communities. The College culture is encapsulated in the C.A.R.E.S acronym that highlights the engrained mentality of all members of faculty, staff, and administration alike: courtesy, accountability, respect, excellence, and success.

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