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Primary Purpose of Job: <a href="#">Technical leader responsible for operational network services, including wired and wireless connectivity, network security, and unified communication systems. This position participates in the design, planning, documenting, and continuous improvement of all network services for QuikTrip. Plan, schedule and perform complex maintenance tasks on all network, firewall, and voice systems for the enterprise. Will be responsible for ensuring network services and processes are operating in accordance with QuikTrip standards and procedures. They will act as the escalation point for all network services and will act as a mentor for other IT staff. </a> Major Functions: Technical Leadership: <ul> <li> <ul> <li>Provide leadership and mentoring to IT staff to ensure tasks and responsibilities for the team are completed in a timely manner. Including mentoring, training, and development of team as well as on-the-job training for other employees and department staff members as appropriate. </li> <li>Maintain technical competence and relevance on existing and emerging network service capabilities and automation technologies. </li> <li> Assist in defining, developing, processes in which to automate and improve QuikTrip’s network service technologies to produce higher business value. </li> <li> Provide leadership of Change management, Incident Management, Root cause analysis, Problem diagnosis, and Error resolution. <ul> <li> <ul> <li>35% of total job</li> </ul> </li> </ul> </li> </ul> </li> </ul> <a href="#"> Infrastructure Lifecycle Management:</a><a href="#"></a> <ul> <li> <ul> <li>Work with Network Engineering and Architecture to provide the Network Operation Center with tactical direction of operational technology capabilities with a proactive focus on continuous improvement.</li> <li>Review network designs for new and existing hardware and software systems and provide operational feedback with a focus on minimizing necessary maintenance, maximizing system lifecycles, and aligning with business needs to help maintain business value. </li> <li>Conduct technical research on network hardware/software and operational monitoring upgrades to determine feasibility, compatibility and establish maintenance plans. </li> <li> Act as a representative and technical advisor for all network, firewall and voice services with internal and external peers and customers. <ul> <li> <ul> <li>Support 25% of total job</li> </ul> </li> </ul> </li> </ul> </li> </ul> Operate, optimize, and maintain the overall network: <ul> <li>Review Disaster Recovery plans and systems for network services and ensure testing is scheduled and performed according to established standards. </li> <li>Oversee daily support and act as an escalation point for all network infrastructure operations including all network services, systems, firewalls and processes during business hours and on-call. </li> <li>Work as a team member with other technical staff to ensure connectivity and compatibility between systems including conducting technical research and analysis on network upgrades to determine compatibility with current systems</li> <li>Provide procedural documentation for non-network personnel as needed. </li> <li>Document network problems and resolutions for future reference including troubleshooting and process documentation for ongoing network support. </li> <li> Regularly review the performance and monitoring metrics and tune the monitoring systems to achieve optimal visibility and uptime of the environment. Will respond to potential issues within the environment. <ul> <li> <ul> <li> <ul> <li>20% of total job</li> </ul> </li> </ul> </li> </ul> </li> </ul> Capacity Planning and Analysis: <ul> <li> <ul> <li>Use network management tools to pro-actively monitor all network components, provide reporting on performance and trends, and establish baselines to be used for capacity planning.</li> <li>Manage relationships with service providers and ensure SLAs and performance metrics are delivered and reviewed for trends or proactive problem management. Develop and implement vendor management process to ensure that supplementary services are provided effectively.</li> <li> Ensure monitoring systems are updated and configured to monitor all aspects of network services effectively and correctly monitor all aspects of network services.</li> <li> Manage and monitor critical thresholds for network services and create awareness with Engineering and Architecture as trends indicate future issues with service delivery and user experience. <ul> <li> <ul> <li>15% of total job</li> </ul> </li> </ul> </li> </ul> </li> </ul> Project Leadership <ul> <li> <ul> <li>With minimal supervision, work with project teams (all levels of QT technical, management and developer resources), to determine needs and make technical recommendations to ensure correct network infrastructure options are designed and installed. </li> <li>Assist in projects by providing leadership to the Network Operations Team in the development of operational requirements, collection of risks and containment strategies. </li> <li>Provide input to Engineering and Architecture as needed during IT projects with network service needs. Ensure project transitions meet Network Operations Center operational standards for needed functionality, prevention, monitoring, detection, and response.</li> <li> Assist Project Manager and Project Owner with implementation, planning, and execution. <ul> <li> <ul> <li>5% of total job</li> </ul> </li> </ul> </li> </ul> </li> </ul> Position in Organization: Reports to: Network Operations Manager Directly supervises: N/A Indirectly supervises: Network Operations Engineer, Network Analyst, Network Analyst Intern Relationship: Inside the Company: All Information Technology personnel, QTCC personnel, and Division, QTK, QTD, and FS staff. Outside the Company: Hardware and software vendors, personnel in other companies involved during installations and troubleshooting of networks. Position Specification: The required specifications (education, experience, and skills) are those that the employee must have to hold the position. Applicants applying for this position must possess the required specifications in order to be considered for the job. The desired specifications are those that are not required for the employee to hold the position but the employee should try to obtain the desired education, experience, and/or skills to be effective and successful in the position. Required education: Associates’ degree in technology field or equivalent experience. Cisco CCNA and CCNP certification (current or expired). Desired education: Bachelor’s degree in Telecommunications or 4-year college degree in a technology related field. Current Cisco CCNP certification. Required experience: 8+ years network experience on predominantly Cisco solutions and equipment, hardware and software. 4+ years of experience supporting VOIP technologies. Desired experience: 8+ years of experience and knowledge on Cisco Routers, switches, and Datacenter (Arista), , BGP, Azure Cloud, Cisco Unified Communications Products, Cisco Prime Management Tools, Solarwinds Orion,, Palo Altos, Meraki Firewalls, network management technologies such as SNMP, NETCONF, SYSLOG, NetFlow, and PCAP. Required skills: Strong oral and written communication skills. Must be able to take the initiative and work without direct supervision. Desired skills: Working knowledge of voice and data premise wiring. Advanced scripting, (BASH, Python, and Powershell). Strong written and oral communication skills. Must be able to work in a team environment. Additional Criteria: Position will require shift work that could include weekends and nights as dictated by support needs. Must have knowledge of many areas and be able to switch between them rapidly. Must be able to work under pressure and provide guidance to Information Technology users during crisis modes. Starting Salary: $112,000-$140,000

QuikTrip

Senior Network Operations Engineer

Ready to Be a Titan?We are seeking an experienced, dynamic, and hands-on Senior Manager, Business Systems - Platform Support, Operations &amp; Quality to join our Business Technology team. This role is critical in ensuring the stability, scalability, and availability of our core business platforms (Salesforce and Workday). The ideal candidate will have a strong background in production support, QA automation, and platform operations, with a proven track record of defining and operationalizing processes in a global organization.What You'll Do:Strategic Leadership &amp; Team Management<ul> <li>Lead and mentor a team responsible for platform support, QA automation, and operations to ensure stable, scalable, and secure business systems.</li> <li>Establish a global support team in partnership with production support partners, ensuring seamless 24/7 operations.</li> <li>Scale QA automation as a shared service across business systems, driving consistent quality and efficiency.</li> <li>Foster a collaborative and innovative team culture, focused on continuous improvement and customer-centric solutions.</li> </ul>Production Support &amp; Operational Excellence<ul> <li>Define, adopt, and operationalize robust production support processes to deliver high availability and performance of business systems.</li> <li>Manage incident response, root cause analysis, and issue resolution, ensuring minimal impact on business operations.</li> <li>Partner with cross-functional teams to align support strategies with business objectives.</li> <li>Develop and monitor SLAs and KPIs to measure support performance and ensure accountability.</li> </ul>Platform Operations &amp; Scalability<ul> <li>Oversee the scalability, security, and availability of Salesforce, Workday and other core business application platforms, ensuring alignment with organizational growth.</li> <li>Implement best practices for system monitoring, maintenance, and optimization to prevent downtime and enhance user experience.</li> <li>Collaborate with stakeholders to plan and execute platform upgrades, migrations, and integrations.</li> </ul>Quality Assurance Automation<ul> <li>Scale and standardize QA automation frameworks and tools to support all business systems, driving efficiency in testing processes.</li> <li>Develop and implement strategies to ensure comprehensive test coverage and reduce manual testing efforts.</li> <li>Establish metrics to measure and improve the quality of deliverables.</li> </ul>Documentation, Training &amp; Continuous Improvement<ul> <li>Develop and maintain comprehensive technical documentation, including support processes, QA frameworks, and operational guidelines.</li> <li>Provide training and enablement to internal teams, ensuring effective utilization of business systems.</li> <li>Stay updated with emerging technologies and best practices, incorporating them to drive innovation and operational excellence.</li> </ul>What You'll Bring:Education &amp; Experience<ul> <li>Bachelor’s degree in Computer Science, Information Systems, or a related field.</li> <li>10+ years of experience in managing business systems with a focus on Salesforce and Workday platforms.</li> <li>Proven expertise in production support, platform operations, and QA automation within global organizations.</li> </ul>Technical Skills<ul> <li>Strong experience in Salesforce and Workday platform operations, including technical solutions, data security, integration, and scalability.</li> <li>Familiarity with other key business applications (ex. Talkdesk, Salesloft, Gong, Assembled etc.) is a plus.</li> <li>Prior experience with QA automation tools, such as AccelQ, Kainos or similar frameworks.</li> <li>Strong knowledge of ITIL practices, incident management, and operational governance.</li> </ul>Certifications (Preferred)<ul> <li>ITIL Foundation or Practitioner Certification</li> <li>Salesforce Administrator Certifications will be a plus</li> </ul>Leadership &amp; Soft Skills<ul> <li>Demonstrated ability to lead and scale teams in a fast-paced, global environment.</li> <li>Excellent communication and stakeholder management skills, with the ability to bridge technical and business perspectives.</li> <li>Strategic thinker with a problem-solving mindset and a passion for driving operational excellence.</li> </ul>Be Human With Us:Being human isn’t about checking every box on a list. It’s about the experiences we have, people we meet, and the perspectives we share. So, if you have the skills but are hesitant to apply because of your background, apply anyway. We need amazing people like you to help us challenge the conventional and think differently about the problems that we’re solving. We’re in this together. Come be human, with us. What We Offer:When you join our team, you’re not just accepting a job. You’re making a career move. Here’s how we’ll support you in doing some of the most impactful work of your career:<ul> <li>Flextime, recognition, and support for autonomous work: Flexible time off with ample learning and development opportunities to continue growing your career. We offer a comprehensive onboarding program, leadership training for Titans at all levels, and other programs and events. Great work is rewarded through Bonusly, peer-nominated awards, and more. </li> <li>Holistic health and wellness benefits: Company-paid medical, dental, and vision (with 100% employer paid options and 90% coverage for dependents), FSA and HSA, 401k match, and telehealth options including memberships to Headspace, Galileo, One Medical, Ginger and more. </li> <li>Support for Titans at all stages of life: Parental leave and support, up to $20k in adoption reimbursement, on demand maternity support through Maven Maternity, free breast milk shipping through Maven Milk, pet insurance, legal advisory services, financial planning tools, and more.</li> </ul>At ServiceTitan, we celebrate individuality and uniqueness. We believe that the convergence of fresh perspectives and experiences from all walks of life is what makes our product and culture so great. We strongly encourage people from underrepresented groups to apply. We do not discriminate against employees based on race, color, religion, sex, national origin, gender identity or expression, age, disability, pregnancy (including childbirth, breastfeeding, or related medical condition), genetic information, protected military or veteran status, sexual orientation, or any other characteristic protected by applicable federal, state or local laws.ServiceTitan is committed to fair and equitable compensation for all of our employees. We thoughtfully consider a wide range of factors when determining individual compensation. The expected salary range for this role for candidates residing in the United States is between $166,500 USD - $222,700 USD. Compensation for candidates residing outside the United States will vary by location and the specific salary range will be discussed during the hiring process. Actual compensation for an individual may vary depending on skills, performance over time, qualifications, experience, and location. In addition to the base salary, the total compensation package also includes an annual bonus, equity and a holistic suite of benefits.

ServiceTitan

Senior Manager, Business Systems - Platform Support, Operations & Quality

Classy, an affiliate of GoFundMe, is a Public Benefit Corporation and giving platform that enables nonprofits to connect supporters with the causes they care about. Classy's platform provides powerful and intuitive fundraising tools to convert and retain donors. Since 2011, Classy has helped nonprofits mobilize and empower the world for good by helping them raise over $7 billion. Classy also hosts the Collaborative conference and the Classy Awards to spotlight the innovative work nonprofits are implementing around the globe. For more information, visit <a href="https://www.classy.org" target="_blank">www.classy.org</a>. Join our dynamic team as a Lead Marketing Operations Manager, where you'll play a pivotal strategic role in shaping and optimizing our marketing technology and data management systems, driving innovation in marketing automation, and enhancing operational efficiency. The Job… <ul> <li> <ul> <li>Marketing Technology and Data Management</li> <ul> <li>Guide the development of the marketing technology stack, ensuring seamless integration, operation, and optimization of software such as Salesforce, Marketo, 6sense, and Sendoso</li> <li>Audit and enhance marketing’s data strategy to manage lead lists, data enrichment, and form handling across all channels. Ensure data integrity and accessibility across marketing functions</li> <li>Work with Marketing Intelligence to create and maintain dashboards and reports to monitor key marketing metrics, providing insights and recommendations to improve performance</li> </ul> <li>Process Optimization and Operational Efficiency</li> <ul> <li>Experience tracking and reporting on Account Journeys in relation to activities (marketing + sales) – creating repeatable processes</li> <li>Optimize the campaign response-to-MQR process, collaborating with SDR, sales, and marketing teams to enhance lead management, routing, scoring, and nurturing</li> <li>Direct A/B testing efforts to identify and implement best practices, driving continuous improvement in marketing tactics and strategies across teams and geographies</li> <li>Work in tandem with an Email Marketing Manager to optimize Marketo and Salesforce integration including segmentation, duplicate records, etc.</li> <li>Establish and maintain scalable processes to ensure best practices in campaign and lead management for inbound and outbound marketing</li> <li>Deep understanding of the marketing technology landscape and the ability to quickly evaluate and learn new technologies</li> </ul> </ul> You… <ul> <li>Have 8+ years of experience in marketing operations</li> <li>Possess deep expertise in top-of-funnel strategies and processes that fuel conversion and meaningful pipeline growth</li> <li>Understand how IT, sales, finance, marketing, and sales development interweave with each other from a planning perspective</li> <li>Can prove your ability to translate data into meaningful insights that drive business outcomes</li> <li>Create and maintain demand gen and ABX reports and dashboards for funnel performance and marketing-sourced opportunity and pipeline creation by segment, campaign, and channel</li> <li>Understand how to translate business process and policies into meaningful documentation</li> <li>Self-motivated, detail-oriented, and capable of managing multiple projects independently</li> <li>Manage the hygiene and quality of marketing data</li> <li>Possess proficiency and familiarity with the following systems:</li> <ul> <li>Salesforce administration, reporting &amp; dashboarding</li> <li>Marketo marketing automation </li> <li>Salesloft sales engagement administration</li> <li>6sense/Slintel administration</li> <li>Qualified administration</li> <li>Sendoso administration</li> <li>Jira</li> <li>Asana project management experience</li> </ul> </ul> Preferred… (OPTIONAL) <ul> <li>Have defined and deployed privacy and consent management procedures to maintain compliance with regulations like GDPR and CCPA</li> </ul> </li> </ul> Why you’ll love it here: <ul> <li>Market competitive pay.</li> <li>Rich healthcare benefits including employer paid premiums for medical/dental/vision (100% for employee-only plans and 85% for employee + dependent plans) and employer HSA contributions. </li> <li>401(k) retirement plan with company matching.</li> <li>Hybrid workplace with fully remote flexibility for many roles.</li> <li>Monetary support for new hire setup, hybrid work &amp; wellbeing, family planning, and commuting expenses.</li> <li>A variety of mental and wellness programs to support employees. </li> <li>Generous paid parental leave and family planning stipend.</li> <li>Company provided life and disability coverages.</li> <li>Supportive time off policies including vacation, sick/mental health days, volunteer days, company holidays, and a floating holiday.</li> <li>Learning &amp; development and recognition programs.</li> <li>“Gives Back” Program where employees can nominate a fundraiser every week for a donation from the company.</li> <li>Inclusion, diversity, equity, and belonging are vital to our priorities and we continue to evolve our strategy to ensure DEI is embedded in all processes and programs at GoFundMe. Our Diversity, Equity, and Inclusion team is always finding new ways for our company to uphold and represent the experiences of all of the people in our organization.</li> <li>Employee resource groups.</li> <li>Your work has a real purpose and will help change lives on a global scale.</li> <li>You’ll be a part of a fun, supportive team that works hard and celebrates accomplishments together. </li> <li>We live by our core values: impatient to be great, find a way, earn trust every day, fueled by purpose.</li> <li>We are a certified Great Place to Work, are growing fast and have incredible opportunities ahead!</li> </ul> The total annual salary for this full-time position is $113,000 - $170,000+ equity + benefits. As this is a remote position, the salary range was determined by role, level, and possible location across the US. Individual pay is determined by work location and additional factors including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range based on your location during the hiring process. If you require a reasonable accommodation to complete a job application or a job interview or to otherwise participate in the hiring process, please contact us at <a href="#">accommodationrequests@gofundme.com</a> Dedication to Diversity GoFundMe and Classy are committed to leveraging Diversity, Equity, Inclusion, and Belonging to cultivate a culture that embraces and supports the unique identities, experiences, and perspectives of our people and customers. Our diversity recruiting priority is recognized under our first DEIB Driver: Opportunity Foster Diversity - we identify, recruit, and invest in top talent- ensure our people reflect the unique identities, experiences, and perspectives of the communities we serve and are all given the chance to grow. Global Data Privacy Notice for Job Candidates and Applicants: Depending on your location, the General Data Protection Regulation (GDPR) or certain US privacy laws may regulate the way we manage the data of job applicants. Our full notice outlining how data will be processed as part of the application procedure for applicable locations is available <a href="https://www.gofundme.com/c/personal-privacy-notice-for-classy-and-gofundme" target="_blank">here</a>. By submitting your application, you are agreeing to our use and processing of your data as required. Learn more about GoFundMe: We’re proud to partner with <a href="https://www.gofundme.org/" target="_blank">GoFundMe.org</a>, an independent public charity, to extend the reach and impact of our generous community, while helping drive critical social change. You can learn more about GoFundMe.org’s activities and impact in their <a href="https://www.gofundme.org/wp-content/uploads/2024/08/GoFundMe.org-FY24-Annual-Report.pdf" target="_blank">FY ‘24 annual report</a>. Our<a href="https://www.gofundme.com/c/gofundme-2024-year-in-help" target="_blank"> annual “Year in Help” report </a>reflects our community’s impact in advancing our mission of helping people help each other. For recent company news and announcements, visit our <a href="https://www.gofundme.com/c/newsroom" target="_blank">Newsroom</a>.

Classy

Lead Marketing Operations Manager

<h2 id="who-we-are">Who we are</h2> <h3 id="about-stripe">About Stripe</h3> Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. <h3 id="about-the-team">About the team</h3> At its core, Stripe is a treasury company. We are seeking someone great to join our Treasury Finance Transformation team to help us fulfill our mission of building the Global Payments and Treasury Network (GPTN). In order to continue to build novel and powerful products for our users, our own treasury capabilities must be excellent. The Treasury Finance Transformation team comprises execution and delivery experts dedicated to supporting, building, and expanding our treasury capabilities from the ground up. We play a crucial role in analyzing large datasets, evaluating business processes to shape our vision, and driving strategic decision-making to influence business outcomes through cross-functional collaboration. As a project manager on the team, you will ensure seamless coordination and execution by aligning team efforts, managing timelines, and delivering on objectives, ultimately optimizing the efficiency and success of our transformation initiatives. <h2 id="what-youll-do">What you’ll do</h2> We are looking for an experienced PM to play an integral role to lead and drive towards solutions as we develop sophisticated Treasury Finance capabilities. <h3 id="responsibilities">Responsibilities</h3> <ul> <li>Tackle hard, ambiguous questions with rigor and independence, owning projects from problem definition to final recommendation. </li> <li>Lead and manage complex global projects focused on various Treasury topics including capital markets, liquidity management, and financial risk mgmt. </li> <li>Develop and implement project plans, optimize workflows and ensure all stakeholders are informed and engaged throughout the process. </li> <li>Collaborate with cross-functional teams, including legal, finance, and engineering, to assess the impact of AI and crypto products and identify areas for improvement in processes and controls. </li> <li>Monitor project progress, identify potential risks, and proactively implement mitigation strategies to ensure timely and successful project delivery. </li> <li>Establish and maintain effective project governance, ensuring that all project activities, decisions, and key milestones comply with standards and best practices. </li> <li>Prepare materials to present to senior management, internal and external stakeholders. </li> </ul> <h2 id="who-you-are">Who you are</h2> We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. <h3 id="minimum-requirements">Minimum requirements</h3> <ul> <li>A minimum of 8 years of experience in Project Management, demonstrating a consistent track record of excellence. </li> <li>Demonstrated ability to lead complex, cross-functional projects involving multiple stakeholders across various functional areas. </li> <li>Strong analytical skills with a keen eye for detail, capable of building and solving problems through systems. </li> <li>Proficiency in understanding complex technical products and articulating their value to non-technical audiences. </li> <li>A proactive attitude with a clear willingness to "roll up your sleeves" and engage with project details. </li> <li>Flexibility to work independently or within a small team, able to take on various roles such as business analyst and project manager, while collaborating effectively with senior management on complex problems. </li> <li>Comfort with ambiguity and adaptability in unstructured, evolving environments. </li> </ul> <h3 id="preferred-qualifications">Preferred qualifications</h3> <ul> <li>Knowledge of the payments industry and fintech landscape </li> <li>Experience writing complex business and data requirements </li> <li>Experience with SQL, R, or equivalent </li> </ul> A remote location, in most cases, is defined as being 35 miles (56 kilometers) or more from one of our offices. While you would be welcome to come into the office for team/business meetings, on-sites, meet-ups, and events, our expectation is you would regularly work from home rather than a Stripe office. Stripe does not cover the cost of relocating to a remote location. We encourage you to apply for roles that match the location where you currently or plan to live. The annual US base salary range for this role is $129,400 - $194,200. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. This salary range may be inclusive of several career levels at Stripe and will be narrowed during the interview process based on a number of factors, including the candidate’s experience, qualifications, and location. Applicants interested in this role and who are not located in the US may request the annual salary range for their location during the interview process. Additional benefits for this role may include: equity, company bonus or sales commissions/bonuses; 401(k) plan; medical, dental, and vision benefits; and wellness stipends. Remote locations Remote in United States Team Finance &amp; Strategy, Treasury Job type Full time <a href="#"> Apply for this role </a>

Stripe

Project Manager, Treasury Finance

Ready to be pushed beyond what you think you’re capable of? At Coinbase, our mission is to increase economic freedom in the world. It’s a massive, ambitious opportunity that demands the best of us, every day, as we build the emerging onchain platform — and with it, the future global financial system. To achieve our mission, we’re seeking a very specific candidate. We want someone who is passionate about our mission and who believes in the power of crypto and blockchain technology to update the financial system. We want someone who is eager to leave their mark on the world, who relishes the pressure and privilege of working with high caliber colleagues, and who actively seeks feedback to keep leveling up. We want someone who will run towards, not away from, solving the company’s hardest problems. Our <a href="https://www.coinbase.com/mission" target="_blank">work culture</a> is intense and isn’t for everyone. But if you want to build the future alongside others who excel in their disciplines and expect the same from you, there’s no better place to be. The Coinbase Customer Experience (CX) organization is on a mission to provide the most trusted and value added customer support. Our team is dedicated to eliminating customer pain points, empowering our global user base via self-service and automation, and optimizing customer support interactions to create an effortless experience. As the Director, Global Consumer Support Operations you’ll be fully responsible for leading a growing team of experienced customer support professionals to provide a world class experience for our millions of Retail customers. You will be responsible for the quality of our customer support, which entails building, growing and managing a high performing and diverse team across multiple countries and multiple contact channels. You will lead through a team of global leaders, internal stakeholders and outsourced partners to achieve a seamless customer experience and scale in a thoughtful, effective way. Additionally, you will manage our process excellence team, that is taking our processes from good to great by eliminating inefficiencies and introducing technology that enables our agents to focus on the human elements of support. What you’ll be doing (ie. job duties): <ul> <li>Demonstrating resiliency during periods of volatility while leading the support operations team to provide our customers with the most trusted support experience anywhere. </li> <li>Act as a proactive inspiring leader across the wider Customer Experience organization, with a strong bias to action and the ability to contribute to overall organizational strategy and direction.</li> <li>Act with urgency to ensure priority items are progressed through having a bias to action and focusing on the 20% of work that will get us 80% of the impact. </li> <li>Hire, lead and develop a globally distributed, high performing team, setting up the organization for success through investments in career growth.</li> <li>Define and deliver on organizational-level OKR’s and service levels, enabling operational excellence across all aspects of the customer journey.</li> <li>Collaborate closely with partner teams including Program, Analytics, WFM, Quality, Technology, and Learning &amp; Development to ensure you can deliver on your goals.</li> <li>Utilize a laser focused, customer facing team to collect thoughtful feedback by directly gathering “Voice of the Agent and/or Customer” sentiment and feedback.</li> <li>Utilize an in-depth understanding of metrics, reporting, capacity planning and financials to make informed data-driven decisions.</li> <li>Attend monthly and quarterly vendor business reviews to stay abreast and accountable of performance across all tiers of support.</li> <li>Thoughtfully delegate tactical responsibilities and set performance expectations across the organization.</li> </ul> What we look for in you (ie. job requirements): <ul> <li>15+ years experience leading an increasingly complex (1,000+ headcount) operations and process improvement programs. </li> <li>Simplifier - You can see through the trivial many, identify the meaningful few, and deliver results against key focus areas. </li> <li>Resilient - You can lead through volatility of the market conditions, learn, adapt, and self-motivate. </li> <li>Intelligent and Experienced- You have a breadth of knowledge from experience paired with natural intellectual curiosity. </li> <li>Scrappy and proactive – naturally curious enough to “figure it out”; able to pivot and ruthlessly re-prioritize; bias for action and proposing solutions</li> <li>Expert communicator – ultra clear written and verbal communication; ability to write docs and simplify complex topics for senior audiences</li> <li>Passion – for creating an exceptional experience for Coinbase customers.</li> </ul> Nice to haves: <ul> <li>MBA or higher level degree</li> <li>Crypto, financial services, or other tech-company experience</li> <li>Lean Six Sigma, or green/black belt certification</li> </ul> ID: P68937 Pay Transparency Notice: Depending on your work location, the target annual salary for this position can range as detailed below. Full time offers from Coinbase also include target bonus + target equity + benefits (including medical, dental, vision and 401(k)). Pay Range: $232,050—$273,000 USD Please be advised that each candidate may submit a maximum of four applications within any 30-day period. We encourage you to carefully evaluate how your skills and interests align with Coinbase's roles before applying. <h3>Commitment to Equal Opportunity</h3> Coinbase is committed to diversity in its workforce and is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, sex, gender expression or identity, sexual orientation or any other basis protected by applicable law. Coinbase will also consider for employment qualified applicants with criminal histories in a manner consistent with applicable federal, state and local law. For US applicants, you may view the Know Your Rights notice <a href="https://www.eeoc.gov/sites/default/files/2022-10/22-088_EEOC_KnowYourRights_10_20.pdf" target="_blank">here</a>. Additionally, Coinbase participates in the <a href="https://static-assets.coinbase.com/e-verify.pdf" target="_blank">E-Verify program</a> in certain locations, as required by law. Coinbase is also committed to providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please contact us at accommodations[at]coinbase.com to let us know the nature of your request and your contact information. For quick access to screen reading technology compatible with this site <a href="https://chrome.google.com/webstore/detail/chromevox/kgejglhpjiefppelpmljglcjbhoiplfn" target="_blank">click here to download</a> a free compatible screen reader <a href="http://www.chromevox.com/tutorial/" target="_blank">(free step by step tutorial can be found here)</a>. <h3>Global Data Privacy Notice for Job Candidates and Applicants</h3> Depending on your location, the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA) may regulate the way we manage the data of job applicants. Our full notice outlining how data will be processed as part of the application procedure for applicable locations is available <a href="https://www.coinbase.com/legal/applicant_privacy_notice" target="_blank">here</a>. By submitting your application, you are agreeing to our use and processing of your data as required. For US applicants only, by submitting your application you are agreeing to arbitration of disputes as outlined <a href="https://www.coinbase.com/legal/application-arbitration-agreement" target="_blank">here.</a>

Coinbase

Director - Global Consumer Support Operations

Sales · Remote USA · Fully Remote <h1>Revenue Operations Lead</h1> Are you ready to be a big part of something big? At Trader Interactive, we make buying and selling a great experience. We’re a group of go-getters who decided they didn’t want to settle for the status quo. We come together as one team to build value and drive innovation across our industries - but we have fun while we do it and make sure our people are always our #1 priority. When it comes to your career, we want to provide big opportunities to help you make a big impact. But for this to be possible, we strive to feel small. Small enough to quickly change tack, small enough to learn from different teams and small enough to connect authentically with leadership. And one of the best parts? We give you the freedom to work from whatever working location works best for you and your lifestyle - yes, this means you can be 100% remote if you want to be! What We Offer <ul> <li>An inclusive and supportive work environment where you can move your career forward and will have the chance to do work that has real, significant impact on the world.</li> <li>The opportunity to be a part of a global group of digital marketplace businesses (CAR Group) located across Australia, Brazil, Chile and South Korea - collectively we have around 1,800 team members worldwide, and our Global Talent Exchange Program means you might just find yourself working in one of those businesses sometime soon.</li> <li>Plenty of flexible leave options and employee benefits including up to 31 days of paid time off in your first year, continuing education with access to LinkedIn Learning, a full benefits package including medical, dental &amp; vision, 401K with company match, and wellness program.</li> </ul> What You’ll Do We are seeking a highly motivated and results-oriented Revenue Operations Lead to join our growing team. In this critical role, you will play a pivotal part in shaping our sales revenue strategy and developing creative solutions to support our business goals. <ul> <li>Develop and implement the overarching revenue operations strategy to support business goals, driving revenue growth and operational excellence.</li> <li>Partner with internal stakeholders (sales, marketing, finance, customer success) to develop and execute integrated strategies that enhance revenue performance.</li> <li>Influence and contribute to company-wide initiatives and align product launches with revenue strategies. </li> <li>Oversee and refine revenue generation processes, ensuring alignment across sales, marketing, partner development, and customer success operations.</li> <li>Lead the development and execution of remuneration and incentive programs that motivate behavior as part of a High Performing Sales Culture.</li> <li>Lead sales, churn, and pipeline forecasting and annual budget process to achieve quarterly and annual targets.</li> <li>Leverage data insights and field knowledge to drive revenue growth, improve sales processes, and enhance conversion rates.</li> <li>Analyze competitive intelligence and first party data to recommend strategies to improve win rates and market performance. </li> <li>Ensure data integrity and accuracy across revenue systems through governance policies and regular audits.</li> <li>Develop and maintain KPI dashboards, rolling forecasts, and analytics to support decision-making.</li> <li>Standardize, deduplicate, and enrich data within the GTM technology stack, ensuring seamless integration and visibility.</li> <li>Provide actionable insights to stakeholders and executives, presenting complex data in an accessible format. </li> <li>Identify and implement process improvements and optimize workflows within revenue operations, including lead generation, customer onboarding, and renewals.</li> <li>Streamline the customer lifecycle and develop strategies for better GTM execution and revenue maintenance. </li> <li>Manage and optimize the revenue tech stack, including CRM, marketing tools, sales automation, and customer lifecycle software. </li> <li>Lead and mentor a team of operations professionals, fostering a collaborative and high-performance culture. </li> <li>Compile and deliver comprehensive reports and dashboards on revenue performance, trends, and KPIs.</li> <li>Communicate effectively with executives and senior leaders to influence strategic decisions.</li> <li>Develop executive-level presentation materials for C-suite and board members. </li> <li>Drive and manage ad hoc sales projects as needed.</li> <li>Own GTM processes, including contract oversight and deal flow efficiency.</li> <li>Drive lead routing, territory management, and commissions calculations.</li> <li>Evaluate and implement tools and systems to improve productivity and reduce manual work.</li> </ul> What We’re Looking For <ul> <li>7+ years of experience in revenue operations, sales operations, or related roles</li> <li>At least 3 years in a leadership position</li> <li>Excellent communication and interpersonal skills, with the ability to build strong relationships across all levels</li> <li>Demonstrated experience in business partnering and collaborating effectively with cross-functional teams</li> </ul> So come and join our team - because every role is a big role in our plans to go big. TI proudly supports a diverse workforce, and we encourage candidates from underrepresented groups to apply. Trader Interactive is an equal opportunity employer where hiring is based entirely on business needs, job requirements, and individual merit. <dl> <dt>Department</dt> <dd> Sales </dd> <dt>Locations</dt> <dd> Remote USA </dd> <dt>Remote status</dt> <dd> Fully Remote </dd> </dl> Sales · Remote USA · Fully Remote <h1>Revenue Operations Lead</h1> <h2>Already working at Trader Interactive?</h2> Let’s recruit together and find your next colleague.

Trader Interactive

Revenue Operations Lead

<h2>Job Details</h2> Level Management Job Location Oklahoma Technical College - Tulsa, OK <h2>Description</h2> Community Care College is seeking an experienced Facilities Manager! The Facilities Manager will make sure the buildings and grounds are maintained, which entails daily and weekly cleaning schedules as well as determining and scheduling repairs, renovation projects, waste reduction improvements, and safety inspections. Be in charge of a budget and negotiate with outside vendors for supplies, repairs, and other measures. The Facilities Manager will oversee groundskeepers, maintenance workers, and housekeeping staff. The Facilities Manager is responsible for managing the design, planning, construction, and maintenance of equipment and machinery at all three campuses. Maintain the grounds, directing staff and overseeing the upkeep of equipment and supplies. On-Campus Monday - Friday 8-5 on-call nights/weekends for emergencies. Licensed by OBPVS. <h2>Qualifications</h2> <ul> <li>Must be a 3rd class engineer </li> <li>Must have a Bachelor’s Degree or equivalent work experience and education in engineering facilities/construction management</li> <li>5 years’ experience in Facilities or Project Management; 5 years management experience leading large team across multiple sites.</li> <li>Construction and/or multi-family apartment industry experience</li> <li>Ability to understand business objectives, strategies, and directions and to develop &amp; implement actions plans accordingly.</li> <li>Ability to influence and collaborate internally and externally at all organizational levels.</li> <li>Excellent customer service; good interpersonal/problem solving skills</li> </ul> General Duties &amp; Responsibilities: <ul> <li>Project manager for all expansion projects </li> <li>Project manager for building improvements and remodeling</li> <li>Management of housekeeping and maintenance team </li> <li>Distributes Building Access Proximity Cards and keys to personnel</li> <li>Responsible for hiring of any carpentry, painters, landscaping, or other building personnel </li> <li>Issues all parking passes to employees and students</li> <li>Maintain upkeep of outside grounds</li> <li>Approving all supply requests for upkeep and building repairs</li> <li>Responsible for employee training and orientation in maintenance and housekeeping </li> <li>Oversee the scheduling, maintenance, and monitoring of the HVAC systems, Emergency Power/UPS system, water, electric, and other systems to ensure efficient operations </li> <li>Inspect facilities and generate reports </li> <li>Administer the work assignments for technicians, vendors, and contractors </li> <li>Review price quotes for the procurement of parts, services, and labor</li> <li>Building maintenance inventory supplies</li> <li>Respond to problems in a tactful and expedient manner </li> <li>Have a working knowledge of the I-NET200 building management system at the Community Care College building</li> <li>Have a working knowledge of the METASYS building management system at the Clary Sage College</li> <li>Have a working knowledge of the ENTRAPASS building access system for Community Care College and Clary Sage College</li> <li>Manage the Dedicated Micros camera system at Community Care College and Clary Sage College</li> <li>Have a working knowledge of the Burglar Alarm system at all three facilities</li> <li>Review facilities supplier contract agreements and commercial terms and conditions</li> <li>Undertake office layout changes, and act as mover when needed.</li> <li>Be knowledgeable about the utilities and communication infrastructure</li> <li>Responsible for organizing emergency evacuation plans for tornado and fire</li> <li>Attend staff meetings at all three campuses and be prepared to report “news” from the department </li> <li>Facilitate departmental meetings when needed</li> <li>Preparing and maintaining various reports and manuals as needed</li> <li>Interact daily with students (customers), management, vendors, and employees ensuring the high quality standards and corporate values are portrayed on behalf of the college</li> <li>Reports to the CFO</li> </ul> Who We Are: Community HigherEd Institute is Oklahoma’s only private non-profit technical college system based in Tulsa, Oklahoma that is dedicated to improving the lives of aspiring professionals through each of its three campuses, Community Care College, Clary Sage College, and Oklahoma Technical College. Established in 1995, The College’s mission is to transform lives and contribute to society by providing career-focused higher education opportunities that empower students to obtain successful employment, develop leadership skills, and serve their communities. The College culture is encapsulated in the C.A.R.E.S acronym that highlights the engrained mentality of all members of faculty, staff, and administration alike: courtesy, accountability, respect, excellence, and success.

Oklahoma Technical College, Tulsa

Facilities Manager

<a href="#">Apply</a> Description Job Summary: To ensure residential services and programming to meet the needs of clients with developmental disabilities. To supervise the Habilitation Training Specialists (HTS) working with the clients and to oversee implementation and documentation of the clients’ programs. Reports to a Program Coordinator II (PCII). Essential Job Functions: <ol> <li>Participates in interviewing/hiring of staff and provides input on evaluating/disciplining of staff. </li> <li>Ensures staff receive necessary training; both in-home and in-service. May conduct training when authorized. </li> <li>Ensures adequate staff coverage with the assistance of the PCII; performs duties of an HTS if necessary. </li> <li>Reviews and approves mileage logs of assigned staff. </li> <li>Initiates and participates in regular meetings with house HTS staff. </li> <li>Assists PCII with writing, implementation and revision of Client Individual Plans (IPs). </li> <li>Attends and participates in Team Meetings and Annual IP Meetings. </li> <li>Ensures that medications are properly managed; responsible for filling prescriptions, reviews documentation of administration and doctor’s orders. </li> <li>Serves as the Health Care Coordinator (HCC) for assigned clients. Schedules medical and dental appointments and prepares forms. Attends appointments when possible, notifies employers if work will be missed because of appointments. </li> <li>Request funds for clients’ and household needs. Reviews clients’ petty cash expenditures. Controls expenditures within budget guidelines. Monitors grocery purchasing for the homes. </li> <li>Assigns staff responsibilities for household duties and chores. </li> <li>Maintain all house records and files required by agency and per state policy. </li> <li>Monitors home environment and ensures that repairs are made and items purchased as needed. </li> <li>Reviews and responds to incident reports, including notification of appropriate persons. </li> <li>Prepares monthly and quarterly reports and submits to PCII. </li> <li>Ensures that emergency drills are carried out, as required, and documented appropriately. </li> <li>Ensures compliance with contract standards and A New Leaf policies and procedures. </li> <li>Performs other duties as assigned.</li> </ol> Requirements SPECIAL REQUIREMENTS: <ul> <li>Maintain CPR/First Aid certification </li> <li>Criminal arrest check will be done through the OSBI; Per Section 1025.1 et seq. Of Title 56 of the Oklahoma statues, House Bill 1790, any prospective employee with a felony or misdemeanor conviction, guilty plea or plea of nolo contendere will not be eligible for employment. This prohibition may be disregarded if an appropriate waiver is obtained from the Office of the Director, DDSD, Department of Human Services, or his/her designees. </li> <li>Community Services Registry checks (House Bill 1790) will be done through DDSD, Department of Human Services. The person whose name appears on the registry cannot work for A New Leaf. </li> <li>Employees and A New Leaf are engaged in an at-will employment relationship, meaning that either are free to terminate the relationship at any time with or without reason and with or without notice.</li> </ul> QUALIFICATIONS: <ul> <li>Minimum age – 21 years old.</li> <li>Bachelor’s Degree in a related field preferred and/or minimum of four years of any combination of college level education and/or full-time equivalent experience in serving people with disabilities.</li> <li>Work experience in the field required.</li> <li>Supervisory experience preferred.</li> <li>Must have the ability to successfully complete all training requirements.</li> <li>Expressed desire to work with persons with developmental disabilities</li> <li>Must have strong communication skills, both written and oral.</li> <li>Must have good interpersonal skills.</li> <li>Must have organizational and problem-solving skills.</li> <li>Must have decision-making ability.</li> <li>Must have basic mathematical ability.</li> <li>Must possess Oklahoma driver’s license with acceptable, insurable driving record and safe, reliable vehicle.</li> </ul>

A New Leaf

Program Coordinator I (PCI)

<h2 id="jobDescriptionHeading"> Job Description </h2> Overview You may be eligible for sign-on bonus of up to $5,000. Join our team as a day shift, full-time, Mammography Supervisor in Tulsa, OK. Why Join Us? Thrive in a People-First Environment and Make Healthcare Better <ul> <li> Thrive: We empower our team with career growth opportunities, tuition assistance, and resources that support your wellness, education, and financial well-being. </li> <li> People-First: We prioritize your well-being with paid time off, comprehensive health benefits, and a supportive, inclusive culture where you are valued and cared for. </li> <li> Make Healthcare Better: We use advanced technology to support our team and enhance patient care. </li> </ul> Get to Know Your Team <ul><li>Hillcrest Hospital South is a full-service 180-bed hospital providing a wide range of inpatient and outpatient services using state-of-the-art technology in a friendly community setting. Consistent performance has helped the hospital be nationally recognized for patient safety.</li></ul> Responsibilities <ul> <li>Provides leadership, supervision, direction, and performance monitoring to achieve goals and meet departmental standards.</li> <li>Supervises programs effectively, demonstrating the ability to plan, organize, lead, monitor, and evaluate the services provided and department staff.</li> <li>Supervises the operational, financial, and personnel activities of the Mammography department.</li> <li>Demonstrates initiative and drive for excellence and specialized knowledge to influence, motivate, supervise, train, lead, and counsel staff.</li> <li>Takes ownership of assignments, special projects, pilot programs, and other duties as requested, including performance improvement, patient satisfaction, and employee engagement initiatives.</li> <li>Interacts with internal and external departments to solve problems, elicit cooperation, and provide information reflecting the organization's attitude and standards for professional and quality patient care.</li> <li>Communicates and listens effectively with internal and external customers; effectively understands instructions and shares knowledge.</li> <li>Assist all staff and modality leaders with PACS and EPIC issues and system corrections. </li> <li>Operate all routine mammography and bone density scanners and associated equipment and serve as a resource for the staff.</li> <li>Responsible for all duties related to the ACR Lead Mammography Tech and Mammography QC tech duties. </li> <li>Responsible for maintaining records required by MQSA and ACR and the EPIC Breast database.</li> </ul> Qualifications Job Requirements: <ul> <li>Graduate of an accredited two-year Radiologic Technology training program in a school approved by the Council of Medical Education of the AMA.</li> <li>American Registry of Radiologic Technologist (ARRT) registered, with advanced certification in Mammography.</li> <li>Must possess and maintain a current BLS for Healthcare Providers.</li> </ul> Preferred Job Requirements: <ul> <li>Two years of directly related experience in a hospital setting with supervisory experience. </li> <li>Advanced certification in Quality Management and or Bone Density.</li> </ul>

Hillcrest Healthcare System

Breast Center Supervisor

<h1> Operations Maintenace Tech | Arvest Convention Center</h1> Location US-OK-Tulsa <dl> <dt>Job ID</dt> <dd> 2025-21436 </dd> <dt> Location Name </dt> <dd> Arvest Convention Center </dd> <dt>Category</dt> <dd> Operations </dd> <dt>Type</dt> <dd> Regular Full-Time </dd> </dl> <h2> Oak View Group </h2> Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet. <h2> Position Summary </h2> The Operations Maintenace Tech directs, manages, supervises, and coordinates event setup activities and operations for the facility and provides responsible staff assistance to the Director of Event Operations. This role will pay an hourly rate of $23 to $26. Benefits for FT roles: Benefits: Health, Dental and Vision insurance, 401(k) savings plan, 401(k) matching, and paid time off (vacation days, sick days, and 11 holidays). This position will remain open until May 9, 2025. <h2> About the Venue </h2> The Arvest Convention Center, located in the Arena District in downtown Tulsa, is a modern and award-winning venue providing over 275,000 square feet of flexible meeting space. Owned by the City of Tulsa for over 50 years, the ACC has been host to every kind of event imaginable and proudly serves the citizens of Tulsa and guests from around the world. <h2> Responsibilities </h2> - Assist in the planning, direct, coordinate and review the work plans for facility operations - Work with employees to correct deficiencies; implement discipline procedures - Ability to follow written instruction, interpret CAD’s and blueprints - Interface with vendors and production crews as required - Responsible for organization and presentation of all Operations storage areas. - Communicates between shifts the necessary tasks that still need to be completed - Working knowledge of operations equipment including forklifts, pallet jacks, staging, pipe and drape, all tables, all chairs, etc. - Coordinates between changeover crew and housekeeping needs with Building Services staff - Assist in completing light janitorial work (vacuuming, sweeping, and taking out trash and recycling) - Maintains departmental equipment - Perform other duties as assigned <h2> Qualifications </h2> - High school diploma (or equivalent) - Minimum of (2) years’ experience in an operations position in an Arena, Convention Center or Public Assembly Facility including set-up/housekeeping, event coordination or related field; a degree in Facility Management or related field may allow for substitution for years of experience - Must have a demonstrated ability to function in a fast paced, high-pressure environment and possess superior interpersonal and communication skills - Must have the ability to work long hours, nights, weekends, and holidays - Must be self-motivated and have excellent organizational skills - Bilingual skills in English and Spanish is a plus <h2> Strengthened by our Differences. United to Make a Difference </h2> At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds. <h2> Equal Opportunity Employer </h2> Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law. <h2>Options</h2> <a href="https://careers-ovg.icims.com/jobs/21436/operations-maintenace-tech-%7c-arvest-convention-center/job?mode=apply&amp;apply=yes&amp;hashed=-336146222" target="_blank"> Apply NowApply </a><a href="#">Share this job with your Network.</a><a href="https://careers-ovg.icims.com/jobs/21436/operations-maintenace-tech-%7c-arvest-convention-center/referral?hashed=-435710684" target="_blank"> Email this job to a friend.Refer this job to a friend. </a> We apologize for the inconvenience. The "Share" function is not working properly at this time. Please refresh the page and try again later. 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