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About Lumen Lumen connects the world. We are igniting business growth by connecting people, data and applications – quickly, securely, and effortlessly. Together, we are building a culture and company from the people up – committed to teamwork, trust and transparency. People power progress. Lumen’s commitment to workplace inclusion and employee support shines bright. We’ve made the Newsweek 2024 Greatest Workplaces for Diversity list and achieved a perfect score of 100 on the Human Rights Campaign Corporate Equality Index (CEI) for the fifth consecutive year. Plus, we’re the top employer in the communications and telecom industry, ranking 12th overall across all industries in The American Opportunity Index. We’re looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future. <h2>The Role</h2> The Operations Technician will work in a challenging, hands on environment supporting government customers. <h2>The Main Responsibilities</h2> Configures and tests network fiber optic equipment (OC-3, OC-12, OC-48 and OC-192). Phones, routers, switches, gateways, install, commission, configure BLSR ADM terminal shelves, CSU/DSU, audio, and frame relays, IP- Ethernet Switches and Perform Basic Router Configuration. Experience with SONET and DWDM equipment and Networks required. Perform DS-3 cabling terminations (BNC, etc); cable trough/ladder rack construction. Construct fiber optic pigtails and terminate and test fiber optic cables. Perform limited electrical work such as wiring of rectifiers and small breakers. Perform Central office wiring. Uses software and hardware tools to identify and diagnose network status and performance. May support Outside plant activities as required for cable placement, splicing, and testing. <h2>What We Look For in a Candidate</h2> Experience in network installation maintenance, and operations of classified government high speed optical transport system and system components Ability to redline as-built drawings and update Engineering Design Packages (EDPs) Associate degree in Engineering, Electronics, Software, or Networks; or a related technical or vocational education or equivalent experience. Five or more years applicable work experience. Experience with SONET and DWDM Platforms required. Experience with Infinera, Cisco, and Ciena equipment beneficial Under Supervision, installs and troubleshoots DC power Systems Knowledge of telecommunications installations standards required. Knowledge of telecommunications test equipment, operation, procedures, and practices Knowledge of Outside Plant practices is a plus Experience with MS Office suite Strong people skills Must have a clean driving record Must meet eligibility requirements for access to classified information (Applicants selected will be subject to a government security investigation.) US Citizenship required <h2>Compensation</h2> This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors. Location Based Pay Ranges $56,900.00 - $76,000.00 in these states: AL AR AZ FL GA IA ID IN KS KY LA ME MO MS MT ND NE NM OH OK PA SC SD TN UT VT WI WV WY $59,850.00 - $79,800.00 in these states: CO HI MI MN NC NH NV OR RI $62,700.00 - $83,600.00 in these states: AK CA CT DC DE IL MA MD NJ NY TX VA WA Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and/or sales compensation) as you move through the selection process. Learn more about Lumen's: <ul> <li><a href="https://www.lumenbenefits.com/httpdocs2/index.html" target="_blank">Benefits</a></li> <li><a href="https://jobs.lumen.com/global/en/compensation-information" target="_blank">Bonus Structure</a></li> </ul> Requisition #: 336767 Background Screening If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our <a href="https://jobs.lumen.com/global/en/faq" target="_blank">FAQ page</a>. Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Equal Employment Opportunities We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training. Disclaimer The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions. In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information. Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name. Application Deadline 03/02/2025

CenturyLink

Operations Technician II - Federal

Req ID: 76263 Location: Tulsa -TUL Areas of Interest: Bank Operations Pay Transparency Salary Range: Not Available Application Deadline: 04/03/2025 BOK Financial Corporation Group includes BOKF, NA; BOK Financial Securities, Inc. and BOK Financial Private Wealth, Inc. BOKF, NA operates TransFund and Cavanal Hill Investment Management, Inc. BOKF, NA operates banking divisions: Bank of Albuquerque; Bank of Oklahoma; Bank of Texas and BOK Financial®. <h2>Bonus Type</h2> Discretionary <h2>Summary</h2> Invest in your career with us! Looking for a job where a passion for innovation, opportunities for growth are valued and a culture of teamwork exists? You've come to the right place. <h2>Job Description</h2> Primarily responsible for recording liens and preparing lien release documents for paid in full accounts for Consumer and Commercial portfolios by analyzing commitment/worksheets, loan systems, new, renewed and amended loan/collateral documentation. Advises lending staff on documentation issues, lien filing issues, and ensures proper approval for partial release transactions. <h2>Team Culture</h2> Mission Statement: Collateral Services strives to support and protect the collateral needs of all BOKF affiliates through efficient, responsive, and meticulous collateral perfection and release processing Motto: “Where all liens begin and end” Open communication, collaboration, and team work are vital. The team is always put first, and team members back up one another. The atmosphere is open and transparent. As a team we are deeply connected with our communities, committed to social outreach, and volunteer and participate in worthy causes. We are proud of the company's contributions to the organizations we serve. We have a great opportunity to give back to our communities. <h2>How You'll Spend Your Time</h2> <ul> <li>You’ll determine appropriate actions to be taken to ensure proper release of all collateral items.</li> <li>You’ll analyze commitment/loan worksheets, note, loan and security agreements for lien release/paid-in-full transactions including renewals and/or collateral amendments. </li> <li>You’ll seek solution to avoid potential collateral lien weaknesses.</li> <li>You’ll ensure proper approval of loans and adherence to policies to ensure loans are closed in exact accordance with the approved commitment. </li> <li>You’ll enter all follow-ups and exceptions into the WITS exception tracking system.</li> </ul> <h2>Education &amp; Experience Requirements</h2> This level of knowledge is normally acquired through an Associate’s Degree in Business along with 3 or more years of experience in loan processing or equivalent combination of education and experience. <h2>Working Conditions &amp; Physical Requirements</h2> Office BOK Financial Corporation Group is a stable and financially strong organization that provides excellent training and development to support building the long term careers of employees. With passion, skill and partnership you can make an impact on the success of the bank, customers and your own career! Apply today and take the first step towards your next career opportunity! The companies in BOK Financial Corporation Group are equal opportunity employers. We are committed to providing equal employment opportunities for training, compensation, transfer, promotion and other aspects of employment for all qualified applicants and employees without regard to sex, race, color, religion, national origin, age, disability, pregnancy status, sexual orientation, genetic information or veteran status. Please contact <a href="#">recruiting_coordinators@bokf.com</a> with any questions.

Bank of Oklahoma

Collateral Specialist II

Competitive Pay! <ul> <li>Premium Medical, Dental &amp; Vision Benefits with Zero Cost Options!</li> <li>Retirement Savings Program with up to 6% Employer Match</li> <li>Life Insurance, Short &amp; Long Term Disability Benefits</li> <li>Employee Assistance Programs</li> <li>33 Paid Days Off 1st year!</li> <li>Company-Paid Professional Development and CEUs</li> </ul> We’re looking for talented people who want to make a difference working for a large, premier non-profit behavioral health organization that has serve the community with distinction for over a century. Whether you work directly with clients or use your talent to support our care, your work will be meaningful. Our culture supports dynamic and diverse teams, professional development, collaboration, and innovation. This is an incredible opportunity to work on and supervise the ONLY team of this kind in Tulsa with our NAVIGATE program. Designed to provide early and effective treatment to individuals ages 16 – 30 who have experienced first episode of psychosis, F&amp;CS is one of about 60 sites throughout the U.S. that provides this state-of-the-art, evidence-based treatment model for clients experiencing early stages of a schizophrenia spectrum disorder. Responsibilities <ul> <li>Responsible for clinical supervision, case assignment, and direct services for F&amp;CS NAVIGATE clients.</li> <li>Responsible for initial and ongoing program development, including coordination and supervision of staff.</li> <li>Supervises and evaluates the multidisciplinary team in conjunction with appropriate support to ensure service excellence and courteous, helpful, and respectful services to program clients.</li> <li>Functions as a practicing clinician on the team when necessary.</li> <li>Clinically supervises staff in their provision of services to clients including compliance with agency policies and procedures and ethical guidelines.</li> <li>Evaluate employees on performance and competence in work habits, productivity and knowledge/skill.</li> <li>Directing and participation in weekly staff meetings and daily treatment huddles, along with as-needed crisis staffing for NAVIGATE and the IPS supported employment programs.</li> <li>Maintain a confidential work environment.</li> <li>Coordination of quality assurance review and utilization review systems.</li> </ul> The Supervisor will be accountable and follow all professional practices providing a nurturing, team-oriented environment with staff but also making sure standards are met and clients receive culturally sensitive and compassionate care following the overall philosophy and mission of Family &amp; Children’s Services. Provide clinical supervision to mental health and co-occurring service providers who bill to Oklahoma Department of Mental Health and Substance Abuse and Oklahoma Health Care Authority. Requirements <ul> <li>Licensed, with minimum 3-5 years clinical experience.</li> <li>Supervisory and program management experience is desirable.</li> <li>Must possess a valid Driver License and satisfactory driving record and use personal automobile to travel to locations other than primary office.</li> </ul> CCBHC Model of Care Family &amp; Children’s Services works to heal hurting and abused children, strengthen families, and provide hope and a path to recovery for those battling mental illness and addiction. You will be working in an innovative and dynamic environment using a new transformative model of care Certified Community Behavioral Health Clinic (CCBHC). This model is characterized by innovative, team-based approach and whole person care for adults and children with a range of complex mental health and substance use challenges. Utilizing multi-disciplinary teams, staff work collaboratively to provide a coordinated effort to enhance client recovery. Robust CCBHC services often result in better client outcomes and quality of care due to: <ol> <li>Increased access to care and crisis services</li> <li>Expanded traditional community mental health and substance use services.</li> <li>Added Care Coordination and physical health screening for mental health clients</li> <li>Greater access to Social Services for clients’ economic and social needs</li> <li>Increased specialized services for veterans, those most in need, and those impacted by the opioid crisis.</li> </ol> Drug-Free Workplace Policy This job is classified as a “safety-sensitive” position as defined by the Oklahoma Medical Marijuana and Patient Protection Act. Possession of a medical marijuana license will not exclude any applicant; however all employees are subject to the Family &amp; Children’s Services Drug Free Workplace Policy.

Family & Children's Services

Clinical Supervisor - NAVIGATE

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ONE Gas

Supervisor, Records Management (Hybrid)

<h3>About Us</h3> <a href="http://usenourish.com/" target="_blank">Nourish</a> is on a mission to improve people’s health by making it easy to eat well. More than half of Americans have a chronic condition related to what they eat, and poor nutrition is the number one driver of preventable death. Nourish is addressing this healthcare crisis by helping people eat better, more easily, with our food as medicine platform. We connect people with a telehealth Registered Dietitian, food, and mobile app to improve their nutrition, all covered by health insurance. The Nourish mobile app provides a comprehensive approach to wellness through personalized visits with Registered Dietitians, medically-tailored meal delivery, health progress tracking, personalized content, meal logging, recipes / meal planning, AI chat, and more. We launched two years ago and already have thousands of dietitians and hundreds of thousands of patients on the platform. Our patients span a wide range of nutrition-related conditions including diabetes, eating disorders, kidney disease, GI conditions, cancer, obesity / weight management, cardiovascular disease, and more. We are live in all 50 states. We are growing quickly, have partnered with national health insurance companies and provider groups, and have raised over $44M from top-tier VCs including Index Ventures, Thrive Capital, Maverick Ventures, Y Combinator, and Box Group, amongst others. Our angel investors include world-class healthcare founders from Oscar, Rightway Health, Headway, Spring Health, and Alto Pharmacy, as well as soccer star Alex Morgan and the founders from Olipop and Notion. Learn more about us in TechCrunch <a href="https://techcrunch.com/2023/01/20/with-a-focus-on-patients-with-chronic-illness-nourish-hopes-to-help-americans-eat-better/" target="_blank">here</a> and read about our recent Series A <a href="https://www.businesswire.com/news/home/20240327148762/en/Nourish-Raises-35M-Series-A-to-Expand-Access-to-Registered-Dietitians" target="_blank">here</a>. <h3>About the Role</h3> As the first Recruiting Coordinator at Nourish, you’ll play a critical role supporting the Talent Acquisition team and facilitating world-class interview processes for candidates and hiring teams. In this role, you’ll take total ownership of scheduling interviews and will be heavily involved in crafting the process end-to-end, from arranging kickoffs / debriefs to launching requisitions and maintaining data integrity. This is a great fit for someone who is meticulously detailed and proactive, takes extreme ownership of their work, is eager to teach themselves new tools / skills, and loves to collaborate across many stakeholders. This is a great opportunity learn how a talent team partners with and supports the overall business and take on more responsibility as you progress within the role, including sourcing, screening candidates, and operational projects. This role is full-time and open to NYC-based candidates only (hybrid setup). Our office is in the heart of Union Square. <h3>Key Responsibilities:</h3> <ul> <li>Supporting all recruiters, take ownership of scheduling all interviews, ensuring timely and consistent momentum for both hiring teams and candidates.</li> <li>Deliver an exceptional candidate experience throughout the interview process, including facilitating on-site interviews.</li> <li>Serve as a trusted point of contact for both candidates and recruiters, proactively addressing any needs and surfacing concerns throughout the hiring process.</li> <li>Collaborate with the Executive Assistant to prioritize scheduling, balancing hiring needs with business priorities.</li> <li>Become an operational subject matter expert in our systems (Greenhouse, Goodtime, Gem, LinkedIn Recruiter, and related tools), ensuring seamless candidate management and data integrity.</li> <li>Manage requisition set-up and job posting processes to ensure consistency and accuracy.</li> <li>Continuously refine and enhance interview processes, driving a streamlined and elevated experience for both candidates and interviewers.</li> </ul> <h3>We’d love to hear from you if you:</h3> <ul> <li>Bring 1-3 years of experience in Recruiting or HR, supporting high volume operations.</li> <li>Have experience using leading TA tools (Greenhouse required, Goodtime, Gem, LinkedIn Recruiter strongly preferred).</li> <li>Are meticulously organized with a keen eye for detail, ensuring accuracy in everything you do.</li> <li>Thrive in fast-paced environments, approaching challenges with a problem-solving mindset and quick thinking.</li> <li>Communicate clearly and effectively, both in writing and verbally.</li> <li>Take extreme ownership of your work, demonstrating a strong work ethic, accountability, and a passion for growth.</li> <li>Are adaptable, creative, and excel at navigating complex situations with ease.</li> <li>Enjoy collaborating in a team environment with many stakeholders.</li> </ul> <h3>More Information</h3> <a href="https://www.notion.so/Mission-Vision-Success-75c1aed3850a4c59b8e7d1df101832ab?pvs=21" target="_blank">Mission &amp; Vision &amp; Success</a> <a href="https://www.notion.so/Nourish-Clinical-Philosophy-7687ecbddc064a5ca5cce0ed780c0ced?pvs=21" target="_blank">Nourish Clinical Philosophy</a> <a href="https://www.notion.so/Values-84cef6ac8c384f4d8f595a8c0061c62c?pvs=21" target="_blank">Values</a> <a href="https://www.notion.so/Why-Nourish-Exists-84442a27abc34e2b95b2ad3d3dfb1214?pvs=21" target="_blank">Why Nourish Exists</a> <a href="https://www.notion.so/Team-c48f74ebc0674f668e20bb1313f0c2eb?pvs=21" target="_blank">Team</a> <a href="https://www.notion.so/Compensation-Benefits-38e34a54930f45cf93f41fd7f7e28a83?pvs=21" target="_blank">Compensation &amp; Benefits</a> <a href="https://www.notion.so/How-We-Work-a461b591089f412dbc2c55ab7167f74e?pvs=21" target="_blank">How We Work</a> Please note that you must be legally authorized to work in the U.S. for this position.

Nourish

Recruiting Coordinator

Vice President of Mortgage Operations Position Summary Develop and administer TTCU mortgage lending products, procedures, and processes. Assure offerings are market competitive while minimizing risk to the organization. Train and manage mortgage department employees to assure consistent application to organizational strategies and goals including tracking and mortgage reporting data. Serve as primary support for department software applications. Performs duties in compliance with regulatory requirements including, but not limited to, the Bank Secrecy Act. Supervises: Mortgage Processing Manager, Mortgage Closing Supervisor, Disclosure Desk, and Mortgage Loan Originators. Essential Job Functions and Responsibilities Manage direct reports to maximize productivity, efficiency, and the potential of the human assets of TTCU, including hiring, directing job assignments, monitoring staff performance, coaching, counseling, training, assuring compliance with regulatory requirements and organizational mission, values, policies, and work rules. Appraise performance and provide recommendations for staff compensation, promotion, and termination, as appropriate. Create, produce, track, and maintain data specific reports for use by department management including but not limited to: turn times, closings, and loan assignments. Track and maintain assigned reports on realtor/broker/builder network activity monthly and maintain updated knowledge of market trends and movements and regularly convey information to SVP/Chief Lending Officer. Prepare, present, and adhere to annual budget for department. Establish and maintain strong business relationships with realtors/brokers, builders, title and closing companies and other industry participants. Recommend new relationships to management as they are developed. Provide feedback, recommend changes, help develop and assist with submission of proposals on how to promote, support, enhance and grow the lending program with competitive terms. Prepare and conduct presentations to explain the benefits of participating in TTCU's various mortgage lending programs. Resolve member service issues as they arise. Use loan authority within credit union policies and guidelines to underwrite loans and support process by assisting Mortgage Underwriters and Processors with problems to insure prompt funding of loans. Evaluate loan collateral, applicant's debt to income ratio, income stability, credit history and the general financial status of the applicant to determine qualifications and decide whether to grant or deny loan applications based on existing loan policy and/or guidelines. Monitor secondary sales to ensure all commitments are reached and mitigate fall out through proper pipeline management. Coordinate with the Marketing Department and direct the marketing efforts of the Mortgage department to effectively promote realtor/broker/builder relations and various promotions and competitions. Track and maintain assigned reports on realtor/broker/builder network activity monthly and maintain updated knowledge of market trends and movements and regularly convey information to supervisor. Minimum Qualifications Educational Requirements <ul> <li>High School Diploma or GED required.</li> <li>Bachelor’s degree in business, finance, economics, or another related discipline required.</li> </ul> Certificates/Licenses <ul> <li>Must have and maintain a valid driver’s license.</li> <li>Must have a clean driving record; an annual MVR may be pulled to ensure compliance.</li> <li>Ability to qualify and maintain NMLS license.</li> </ul> Experience <ul> <li>Management experience, within a Financial Institution setting: 6-8 years</li> <li>Business development and sales experience: 5 years</li> <li>Lending experience in a decision-making position: 5 years</li> <li>Experience with mortgage origination, loan processing, underwriting, and closing; including procedures and processes for FHA, VA, GNMA, USDA, and Rural Housing: 5 years </li> </ul> Additional Requirements Job Knowledge <ul> <li>Advanced knowledge with Microsoft Office Suite (Word, Excel, PowerPoint, SharePoint, Teams, Edge, and Outlook).</li> <li>Ability to learn proprietary computer software such as Encompass LOS, Blend POS, Keystone, OnBase, Concur, etc.</li> <li>Ability to read, interpret and understand credit reports and appraisals.</li> <li>Advanced knowledge of Real Estate Settlement Procedures Act (RESPA)</li> <li>Working knowledge of Oklahoma Real Estate and Oklahoma Contract Laws.</li> </ul> Interpersonal Skills Advanced written and verbal communication skills, with emphasis on public presentations to all size audiences; persuasive speaking skills. Goal driven leader who maintains a productive climate and confidently motivates, mobilizes, and coaches direct reports to meet high performance standards. Ability to facilitate member focus groups and other public consumer testing methods. Strong attention to detail and the ability to maintain confidentiality of all Member information and data. Ability to create an atmosphere which promotes TTCU’s Core Values by maintaining a high level of personal integrity, presenting a friendly, enthusiastic, and professional demeanor while providing extraordinary service to members and fostering teamwork among employees. Working Conditions Routinely perform work indoors in climate controlled shared work area with a moderate level of noise. Must be able to perform job functions independently or with limited supervision and work effectively either on own or as part of a team. Must be able to read and carry out various written and follow oral instructions. Must be able to speak clearly and deliver information in a logical and understandable sequence. Must be able to perform intermediate mathematical calculation with extreme accuracy. Must be capable of dealing calmly and professionally with numerous different personalities from diverse cultures at various levels within and outside the organization and demonstrate the highest levels of customer service and discretion when dealing with the public. Must be able to perform responsibilities with composure under stress of deadlines / requirements for extreme accuracy and quality and/or fast pace. Must be able to effectively handle multiple, simultaneous, and changing priorities. Must be capable of exercising highest level of discretion on both internal and external confidential matters. Physical Demands Activity Regularly Frequently Occasionally Capable of regular, reliable, and timely attendance X Must be able to routinely perform work on computer for an average of 6-8 hours per day X Must be able to operate office equipment including telephone, copier, facsimile, and calculator X Preform primarily sedentary work with limited physical exertion and lifting up to 20lbs X Travel by automobile X Must be able to work extended hours whenever required or requested by management X Must be capable of climbing / descending stairs in emergency situations. X

TTCU Federal Credit Union

VP of Mortgage Operations

<h1> Program Manager, Training</h1> Job Locations US-Remote <dl> <dt>ID</dt> <dd> 2025-68808 </dd> <dt>Position Type</dt> <dd> Full-Time </dd> <dt>Minimum Salary</dt> <dd> USD $104,000.00/Yr. </dd> <dt>Maximum Salary</dt> <dd> USD $197,000.00/Yr. </dd> <dt>Typical Starting Salary</dt> <dd> 140,000 </dd> <dt>Flexible Time Off Annual Accrual - days</dt> <dd> 20 </dd> </dl> <h2> Pay Philosophy </h2> The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role. <h2> Description </h2> Do you have experience working in a Medical Claims organization? Do you have a passion for Learning &amp; Development? Our Learning Experience Design team is looking for someone with Medical Claims expertise who knows what it takes to be successful in the field and the skills to train new adjusters. Working with a team of Instructional Designers, eLearning Developers and facilitators, the Program Manager will own all aspects of training and development for Personal Lines Claims, Medical and Special Investigations Unit. The focus of content is technical and includes, but not limited to onboarding new hires, processes and tools, documentation standards, medical coding, claims adjusting, strategic thinking, and working with agents. <ul> <li> Works with other subject matter experts, to identify needs and develop and deliver content. May also facilitate components of training programs (% of delivery will vary based on structure/content of program). </li> <li>Evaluates existing program content and modifies as needed. Creates new content, or partners with instructional designers to do so, while looking for opportunities to leverage like content across audiences whenever possible. Reviews program evaluations, communicates results, and makes recommendations for improvements. </li> <li>May have budgetary responsibilities related to training programs. Responsible for developing in-depth knowledge of the target audiences, including job responsibilities, key business challenges, changes in role expectations, typical career paths, etc. </li> </ul> This is a remote position. However if you live within 50 miles of one of our main offices, you will be required to commute to the office 2 to 3 days a week. Responsibilities <ul> <li> Conducts needs analysis to determine the learning and performance objectives for the audience group being supported. Establishes and monitors a defined curriculum. Identifies role-relevant development programs and resources, and the appropriate sequence by which they are best utilized. Works with senior management (and Performance Consultants where appropriate) to prioritize requests and ensure that the training and development opportunities offered assigned client audience consistently meet the needs of the company and the managers within the roles. </li> <li>Identifies subject matter experts for content delivery, prepares SME's for delivery, and provides feedback on effectiveness.</li> <li> Organizes and manages the delivery of programs. Directs the communications to prospective attendees. Monitors the completion of pre-work and prerequisites. </li> <li>Delivers components of training programs, as appropriate. Modifies existing course content and/or creates new content, partnering with instructional designers, when necessary, based on evaluation results and business need.</li> <li> Ensures the curriculum for the client audience is effectively communicated and aligns with all other development efforts (companywide or otherwise).</li> <li> Evaluates effectiveness of training programs. Summarizes and reports evaluation findings to senior management and makes recommendations for improvement.</li> <li> Partners with senior management and training administration to identify and schedule appropriate participants for training attendance. </li> <li> Partners with training administrator on all administrative aspects of programs including logistics, materials reproduction, participant communications, etc.</li> <li> Provides post-program learning support to participants to ensure application of critical learning back on the job.</li> <li> Ensures that described resources, tools, and program content are available after the program to support job performance. Creates and reports on prioritization and training program budget, as appropriate. </li> </ul> <h2> Qualifications </h2> <ul> <li>Bachelor's degree (preferably within Organizational Development, Training, Business or a related field) or equivalent experience required, Medical Claims strongly preferred. </li> <li>Advanced degree preferred</li> <li>In addition, requires 7-10 years of related business experience to include 3-5 years of combined instructional design, performance coaching or program management experience</li> <li>Prior management experience within a large insurance or financial services company strongly preferred</li> <li>Requires excellent written and verbal communication skills, to include advanced presentation/facilitation skills</li> <li>Demonstrates strong project management skills</li> </ul> <h2> About Us </h2> As a purpose-driven organization, Liberty Mutual is committed to fostering an environment where employees from all backgrounds can build long and meaningful careers. Through strong relationships, comprehensive benefits and continuous learning opportunities, we seek to create an environment where employees can succeed, both professionally and personally. At Liberty Mutual, we believe progress happens when people feel secure. By providing protection for the unexpected and delivering it with care, we help people embrace today and confidently pursue tomorrow. We are proud to support a diverse, equitable and inclusive workplace, where all employees feel a sense of community, belonging and can do their best work. Our seven Employee Resource Groups (ERGs) offer a centralized, open space to bring employees and allies together to connect, learn and engage. We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings please visit: <a href="https://lmi.co/Benefits" target="_blank">https://LMI.co/Benefits</a> Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law. Fair Chance Notices <ul> <li><a href="https://jobs.libertymutualgroup.com/wp-content/uploads/2024/02/ca-fair-chance-act.pdf" target="_blank">California</a></li> <li><a href="https://bca.lacity.gov/Uploads/fciho/FCIHO-factsheet-2024-03-05.pdf" target="_blank">Los Angeles Incorporated</a></li> <li><a href="https://jobs.libertymutualgroup.com/wp-content/uploads/2025/01/FCOE-Official-Notice-Eng-Final-8.30.2024.pdf" target="_blank">Los Angeles Unincorporated</a></li> <li><a href="https://jobs.libertymutualgroup.com/wp-content/uploads/2024/02/pa-philadelphia-fair-chance-law.pdf" target="_blank">Philadelphia</a></li> <li><a href="https://jobs.libertymutualgroup.com/wp-content/uploads/2024/02/ca-san-francisco-fair-chance.pdf" target="_blank">San Francisco</a></li> </ul> <h2>Options</h2> <a href="https://careers-libertymutual.icims.com/jobs/68808/program-manager%2c-training/job?mode=apply&amp;apply=yes&amp;hashed=-1834448064" target="_blank"> Apply NowApply </a><a href="https://careers-libertymutual.icims.com/jobs/68808/program-manager%2c-training/referral?hashed=-625979090" target="_blank"> Email this job to a friendRefer </a> Sorry the Share function is not working properly at this moment. 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Liberty Mutual Strategic Ventures

Program Manager, Training

<h1> Manager, Operations Solutions</h1> Job Locations US-MA-Boston | US-Remote | US-MA-Boston | US-IL-Chicago | US-NY-New York | US-TX-Plano | US-GA-Atlanta <dl> <dt>ID</dt> <dd> 2025-69046 </dd> <dt>Position Type</dt> <dd> Full-Time </dd> <dt>Minimum Salary</dt> <dd> USD $175,000.00/Yr. </dd> <dt>Maximum Salary</dt> <dd> USD $315,000.00/Yr. </dd> <dt>Typical Starting Salary</dt> <dd> $210,000-$280,000 </dd> <dt>Flexible Time Off Annual Accrual - days</dt> <dd> 25 </dd> </dl> <h2> Pay Philosophy </h2> The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role. <h2> Description </h2> As the Manager of Operations Solutions within Global Risk Solutions (GRS) North America Operations, you will help define, prioritize, and execute on top opportunities to deliver innovative solutions and capabilities and streamline operational protocols that drive consistency and process excellence across North America. You will co plan and execute global and North America strategic priorities to improve segment market position and deliver exceptional value to partners and clients. You will also lead the GRS global Multinational Programs Group. Consistent with our GRS aspiration to be a globally focused carrier, you will support and service our existing book of GRS multinational business in all GRS regions globally and will improve our delivery model, while also executing on the MPG responsibilities relative to prioritized GRS use cases, requiring close partnership with global partners. You will work in collaboration with GRS Global (Business Agility, Global Operations, Data, Underwriting Enablement) and North America Operations partners as well as Office of Underwriting and functional Actuarial &amp; Data Science, Legal, Claims, Field Operations, Technology, etc partners to support operational strategies that will enable North America priorities or Multinational priorities. You’ll also ensure the effective delivery of change and maintain a key knowledge base for our front-line teams. Responsibilities <ul> <li>Through an operational strategy lens, guides and delivers strong visionary leadership to create a collaborative, agile and high performing culture and organization that is principled, profitable, innovative, and nimble</li> <li>Maintains strategic focus with a long-term view of the business and the organization. Creates a vision and strategy outlining goals and objectives for NA Operations and MPG and aligns with functional partners to ensure that this is understood and endorsed by key stakeholders, employees, vendors, and customers.</li> <li>Leads collaboration to develop effective analytics, data reporting and technology solutions that enable tracking and measurement of operational excellence</li> <li>Effectively prioritizes and executes key operational initiatives across GRS and/or North America with a strong project management discipline while championing our Liberty Values &amp; Guidelines to drive employee engagement, best-in-class service, productivity, and profitability</li> <li>Provides project and change management support for large, strategic, cross-functional projects</li> <li>Ensures clarity and execution relative to operational key performance indicators (KPIs) and objectives and key results (OKRs) </li> <li>Builds and grows innovation capabilities across all functional areas and fosters a market-leading culture of innovation and execution regardless of seniority, role, or business unit.</li> <li>Drives consistency and alignment of underwriting operations and practices between profit centers and across GRS with a focus on reuse; commonality, and scale where it matters</li> <li>Maintains our knowledge management practice and continues to improve the Knowledge Center as we expand content and make updates in cooperation with the Office of Underwriting </li> <li>Builds a team culture of collaboration with all functions to drive overall operational excellence. Drives successful execution of global, segment and profit center priorities in partnership with an efficient underwriting support operation that ensures timely and high-quality policy quoting, issuance, and post-sale/mid-term activities while maintaining a focus on exceptional service and responsiveness for underwriters and brokers.</li> </ul> <h2> Qualifications </h2> <ul> <li>Deep experience/understanding of commercial property &amp; casualty products; insurance operations; finance and actuarial concepts; regulatory environment; reinsurance; account management; underwriting; and producer management</li> <li>Demonstrated ability to foster collaborative relationships and effectively work as part of a broader global and/or organizational team</li> <li>Experience managing and mentoring people and driving a high-performance culture</li> <li>Financial and budgeting acumen</li> <li>Ability to analyze and problem solve; adaptability; effective decision making, building relationships; working effectively with and delivering results through others</li> <li>Excellent time management and delegation skills</li> <li>Excellent oral and written communication skills, including ability to negotiate and influence</li> <li>Strong presentation skills and an ability to facilitate and build consensus</li> <li>Experience working in an “Agile” environment, e.g., agile project management with ability to smoothy and rapidly adapt strategies and enact mid-course changes to achieve favorable business results</li> <li>Focus on service; executing excellence; planning and organizing work; and achieving results</li> <li>Advanced degree or equivalent work experience required, CPCU designation (or equivalent) preferred</li> <li>15+ years of experience in operations, systems, organizational improvement</li> </ul> <h2> About Us </h2> As a purpose-driven organization, Liberty Mutual is committed to fostering an environment where employees from all backgrounds can build long and meaningful careers. Through strong relationships, comprehensive benefits and continuous learning opportunities, we seek to create an environment where employees can succeed, both professionally and personally. At Liberty Mutual, we believe progress happens when people feel secure. By providing protection for the unexpected and delivering it with care, we help people embrace today and confidently pursue tomorrow. We are proud to support a diverse, equitable and inclusive workplace, where all employees feel a sense of community, belonging and can do their best work. Our seven Employee Resource Groups (ERGs) offer a centralized, open space to bring employees and allies together to connect, learn and engage. We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings please visit: <a href="https://lmi.co/Benefits" target="_blank">https://LMI.co/Benefits</a> Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law. Fair Chance Notices <ul> <li><a href="https://jobs.libertymutualgroup.com/wp-content/uploads/2024/02/ca-fair-chance-act.pdf" target="_blank">California</a></li> <li><a href="https://bca.lacity.gov/Uploads/fciho/FCIHO-factsheet-2024-03-05.pdf" target="_blank">Los Angeles Incorporated</a></li> <li><a href="https://jobs.libertymutualgroup.com/wp-content/uploads/2025/01/FCOE-Official-Notice-Eng-Final-8.30.2024.pdf" target="_blank">Los Angeles Unincorporated</a></li> <li><a href="https://jobs.libertymutualgroup.com/wp-content/uploads/2024/02/pa-philadelphia-fair-chance-law.pdf" target="_blank">Philadelphia</a></li> <li><a href="https://jobs.libertymutualgroup.com/wp-content/uploads/2024/02/ca-san-francisco-fair-chance.pdf" target="_blank">San Francisco</a></li> </ul> <h2>Options</h2> <a href="https://careers-libertymutual.icims.com/jobs/69046/manager%2c-operations-solutions/job?mode=apply&amp;apply=yes&amp;hashed=-1834448064" target="_blank"> Apply NowApply </a><a href="https://careers-libertymutual.icims.com/jobs/69046/manager%2c-operations-solutions/referral?hashed=-625979090" target="_blank"> Email this job to a friendRefer </a> Sorry the Share function is not working properly at this moment. Please refresh the page and try again later. <h2> Need help finding the right job? </h2> We can recommend jobs specifically for you! <a href="https://careers-libertymutual.icims.com/connect?back=intro&amp;findajob=1&amp;hashed=-625979090" target="_blank"> Click here to get started. </a> <a href="https://icims.help/candidate-faq" target="_blank">System Troubleshooting</a>Software Powered by iCIMS <a href="http://www.icims.com/platform_help?utm_source=platform&amp;utm_medium=link&amp;utm_content=page1&amp;utm_campaign=platform%20help" target="_blank">www.icims.com</a>

Manager, Operations Solutions

The Team You Will Join You have the change to join MetLife’s Group Benefits organization focused on leading customer migrations from MetLife’s legacy systems to MetLife’s new state of the ART solutions. This team has a dynamic leadership team focused on delivering a best-in-class solution for our customers through cutting edge technology, customer centric communications, and with a personal touch. The Opportunity The Project Leader is responsible for leading and delivering customer conversions from legacy systems to MetLife’s state of the art cloud-based claims system. The project lead will keep the work on track, manage a schedule, report progress, communicate with internal stakeholders, and work with the product owners on improving the conversion tools. This is all in support of MetLife delivering a best in the industry disability and leave management experience for our customers. The position will work in MetLife’s Group Benefits organization. This is an exciting opportunity to work with a variety of customers, technology teams, and state of the art cloud-based solutions. How You’ll Help Us Build a Confident Future (Key Responsibilities) · Lead customer migration execution to ensure smooth and efficient transitions2. · Create project plans with a focus on developing strategies and solutions for Disability Migrations. · Oversee a team of testers, developers, and operational readiness team members focused on the integration and migration of disability-related data and systems. · Manage customer migration testing and overall execution, including teams and resources dedicated to Disability Migrations. · Coordinate with account teams, operations, and product owners, ensuring collaboration and communication across departments for Disability Migrations. Key Responsibilities: · Under general supervision, concurrently manage multiple medium projects to ensure project success. · Oversees critical initiatives that span the entire scope of operational business areas. · Manages critical relationships including with operations, vendors, customer facing teams, product owners, internal end users, and business leaders · Closely manage/coordinate migration projects across teams impacted by the specific initiative or iteration. · Track / coordinate key milestone dates and dependencies across all impacted areas. · Designs, implements, and monitors the progress of initiatives, milestones, to ensure timeliness and deliverables are met. · Creates and manages detailed work plans, schedules, resource plans, and status reports for end-to-end operational readiness. · Ensure Alignment with leaders to ensure seamless delivery by coordinate scope, progress and issues/risk. § Address business focused concerns which may require engaging architects, engineers and other leads. · Manages critical relationships; release managers, vendors, internal end users, and business customers/leadership. · Leads and motivates team members that are not direct reports · Identify/ coordinate release management items, ensuring all items have been captured and completed · Monitor/Coordinate responses from stakeholders. What You Need to Succeed (Required Qualifications) · 2 years of experience in the insurance industry · 7 years of experience with Microsoft Project and other MS Office tools · 10 years of experience managing multiple projects at 1 time · Excellent communication skills both verbal and in writing · Demonstrated problem solving and research skills. What Can Give You an Edge (Additional Skills) · PMP Certification · SAFE Scrum Lead certification · Group benefit’s customer implementation experience · Demonstrated balance between process and pragmatic execution.

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