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Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being a diverse and inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! Job Description: This job is responsible for leading the planning, designing, and implementation of complex infrastructure solutions to meet deployment requirements aligned with available playbooks and technical blueprints. Key responsibilities include providing and communicating technology solutions across audiences and overseeing projects and activities related to special initiatives or operations. Job expectations include leading the resolution process for problems, adhering to defined practices and policies to obtain results, and establishing input/output processes and working parameters for systems. Position Summary: Seeking a talented and experienced Key Management Service (KMS) Operations resource to join our team. In this role, you will be responsible for ensuring the reliability, scalability, and security of a robust key management infrastructure. Work closely with our engineering, operations, and security teams to design, implement, and maintain highly available and performant KMS solutions.​ Responsibilities: <ul> <li>Fulfills requests from business users and operations, communicates technical status updates with appropriate teams, and oversees stability, resiliency, reliability, and the performance of multiple supported systems</li> <li>Mentors other team members and provides technical leadership</li> <li>Captures and translates business requirements into complex infrastructure and/or system design for specific implementations and collaborates with technology stakeholders, Solution Delivery Management teams, Technology Project Management teams, Solutions Engineering teams, and technical service providers for system design and deployment</li> <li>Supports change implementations, proactively identifies and resolves potential issues resulting from the changes, and performs access and/or physical provisioning/deprovisioning (additions, modifications, and deletions) for infrastructure and applications</li> <li>Provides consulting services to Core Technology Infrastructure (CTI) and technical partners, executes procedures reliably, and escalates appropriately to solve incidents quickly</li> <li>Deploy, and maintain key management infrastructure to meet security and compliance requirements.</li> <li>Monitor and optimize the performance and scalability of KMS Infrastructure.</li> <li>Implement and enforce security best practices to protect sensitive data and cryptographic keys.</li> <li>Collaborate with Engineering and other cross-functional teams to implement automated workflows for key lifecycle management.</li> <li>Participate in on-call rotations and respond to incidents in a timely manner.</li> <li>Conduct post-incident reviews and implement preventive measures to minimize the risk of recurrence.</li> <li>Stay up-to-date with industry trends and emerging technologies related to key management and cryptographic standards.</li> </ul> Required Qualifications: <ul> <li>Hands on experience working on Linux/Unix and/or Windows server platforms</li> <li>Strong understanding of cryptographic principles and key management best practices</li> <li>Experience working knowledge of Hardware Security Modules (HSM) such as Thales HSM or Cipher Trust Manager.</li> <li>Experience with key management systems such as AWS KMS, Azure Key Vault, or Google Cloud KMS.</li> <li>Proficiency in at least one programming language (e.g., Python, Java, Go) and experience with automation tools (e.g., Ansible, Terraform).</li> <li>Excellent troubleshooting and problem-solving skills.</li> <li>Strong communication and collaboration skills.</li> <li>Familiarity of Incident and Problem Management systems like Remedy or ServiceNow.</li> <li>Ability to work independently and as part of a team in a fast-paced environment.</li> </ul> Desired Qualifications: <ul> <li> Deep understanding of Key Management practices.</li> <li>Thales HSM, Cipher Trust Manager, Linux, Scripting</li> <li>Ability to quickly learn new technologies</li> <li>Experience with Industry monitoring tools</li> <li>Prior experience with Operating critical Infrastructure or Application environments</li> <li>Problem solving skills with the ability to troubleshoot and resolve issues related to key management services, including encryption, decryption, and key rotation</li> </ul> Skills: <ul> <li>Innovative Thinking</li> <li>Production Support</li> <li>Result Orientation</li> <li>Risk Management</li> <li>Solution Design</li> <li>Adaptability</li> <li>Analytical Thinking</li> <li>Collaboration</li> <li>Influence</li> <li>Solution Delivery Process</li> <li>Architecture</li> <li>Automation</li> <li>DevOps Practices</li> <li>Project Management</li> <li>Stakeholder Management</li> </ul> Shift:1st shift (United States of America) Hours Per Week: 40

Bank of America

Technology Operations Specialist II - Key Mgmt. Systems

<h3>Details </h3><ul> <li> Department: Urgent Care</li> <li> Schedule: Full Time, Monday-Friday; 8:00am-5:00pm</li> <li> Facility: Ascension Medical Group</li> <li> Location: Tulsa, Ok. </li> </ul><h3>Benefits </h3>Paid time off (PTO) Various health insurance options &amp; wellness plans Retirement benefits including employer match plans Long-term &amp; short-term disability Employee assistance programs (EAP) Parental leave &amp; adoption assistance Tuition reimbursement Ways to give back to your communityBenefit options and eligibility vary by position. Compensation varies based on factors including, but not limited to, experience, skills, education, performance and salary range at the time of the offer.<h3>Responsibilities </h3>Supervise assigned staff in performing activities or tasks of the assigned practice site(s).Responsibilities:<ul> <li>Supervise the orientation, training, coaching, and mentoring to staff.</li> <li>Assist with performance evaluations.</li> <li>Participate in multidisciplinary meetings or committees addressing issues and implementation of new services.</li> <li>Ensure staff compliance with departmental and organizational policies, procedures and protocols.</li> </ul><h3>Requirements </h3>Education:<ul><li>High School diploma equivalency with 1 year of experience OR 2 years of applicable cumulative job specific experience required.<ul><li>Note: Required professional licensure/certification and 1 year of experience can be used in lieu of education, if applicable.</li></ul> </li></ul><h3>Why Join Our Team </h3>Ascension St. John has been serving Northeast Oklahoma with compassionate, personalized care since 1926. Join more than 7,000 associates and find a rewarding healthcare career at one of our 6 hospitals and numerous other sites of care. When you join our care teams, you join a team dedicated to providing spiritually centered, holistic care which sustains and improves the health of the communities we serve.Ascension is a leading non-profit, faith-based national health system made up of over 134,000 associates and 2,600 sites of care, including more than 140 hospitals and 40 senior living communities in 19 states.Our Mission, Vision and Values encompass everything we do at Ascension. Every associate is empowered to give back, volunteer and make a positive impact in their community. Ascension careers are more than jobs; they are opportunities to enhance your life and the lives of the people around you.<h3>Equal Employment Opportunity Employer </h3>Ascension provides Equal Employment Opportunities (EEO) to all associates and applicants for employment without regard to race, color, religion, sex/gender, sexual orientation, gender identity or expression, pregnancy, childbirth, and related medical conditions, lactation, breastfeeding, national origin, citizenship, age, disability, genetic information, veteran status, marital status, all as defined by applicable law, and any other legally protected status or characteristic in accordance with applicable federal, state and local laws.For further information, view the <a href="https://www.eeoc.gov/sites/default/files/2022-10/22-088_EEOC_KnowYourRights_10_20.pdf" target="_blank">EEO Know Your Rights (English)</a> poster or <a href="https://www.eeoc.gov/sites/default/files/2022-10/22-088_EEOC_KnowYourRightsSp_10_20.pdf" target="_blank">EEO Know Your Rights (Spanish)</a> poster.As a military friendly organization, Ascension promotes career flexibility and offers many benefits to help support the well-being of our military families, spouses, veterans and reservists. Our associates are empowered to apply their military experience and unique perspective to their civilian career with Ascension.<a href="https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf" target="_blank">Pay Non-Discrimination Notice</a>Please note that Ascension will make an offer of employment only to individuals who have applied for a position using our official application. Be on alert for possible fraudulent offers of employment. Ascension will not solicit money or banking information from applicants.<h3>E-Verify Statement </h3>This employer participates in the Electronic Employment Verification Program. Please click the E-Verify link below for more information. <a href="https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf" target="_blank">E-Verify</a>

Ascension

Physician Office Supervisor - Urgent Care

Hertz

Senior Operations Manager

Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! Job Description: This job is responsible for moderately complex transaction and fulfillment processing, including the movement of assets into and out of accounts. Key responsibilities include reconciliation, settlement, and trade and transfer support, and providing quality service and operations support for internal business partners and external clients, in accordance with established guidelines and procedures. Job expectations include handling in operational processes which may carry medium to high levels of monetary risk and assisting in training less experienced team members. Responsibilities: <ul> <li>Performs moderately complex transaction processing and reconciliation with medium to large monetary impact according to the established written guidelines and procedures</li> <li>Responds to moderately complex client inquiries via numerous channels to support operational efficiency and quality client service</li> <li>Responsible for the analysis and resolution of moderately complex transactions requiring escalations and exceptions</li> <li>Proactively identifies risk and opportunities for process improvements based on an understanding of how the work impacts other operational units</li> </ul> Line of Business Job Description: <ul> <li>Provide operational support for the processing of physical certificate deposits for Wealth Management 600+ branch offices</li> <li>This support includes the review of certificates for eligibility, processing of deposits, identification of negotiability documentation requirements, receipt of physical securities and documentation and preparation of deposit to the Depository Trust &amp; Clearing Corporation (DTCC)</li> <li>This role will utilize the Service Request Portal (SRP) for the review of security deposits and the Certificate Automation Product (CAP) for the depositing of securities to client accounts</li> </ul> Required Skills: <ul> <li>Ability to manage multiple, tasks with overlapping deliverable dates</li> <li>Demonstrates initiative and excellent interpersonal skills</li> <li>Proven ability to effectively service/resolve client inquiries</li> <li>Strong oral and written communication skills</li> <li>Ability to work effectively and efficiently as an individual contributor in a team environment</li> <li>Positive and professional attitude in a team oriented fast paced work environment</li> <li>Strong analytical and problem-solving skills</li> <li>SharePoint and document organization</li> <li>Overtime may be required to support business needs</li> </ul> Skills: <ul> <li>Attention to Detail</li> <li>Customer and Client Focus</li> <li>Oral Communications</li> <li>Prioritization</li> <li>Problem Solving</li> <li>Account Management</li> <li>Analytical Thinking</li> <li>Coaching</li> <li>Written Communications</li> <li>Mentoring</li> <li>Research</li> <li>Result Orientation</li> </ul> Shift:1st shift (United States of America) Hours Per Week: 40

Transaction Management Ops Analyst

Who We Are Addepar is a global technology and data company that helps investment professionals provide the most informed, precise guidance for their clients. Hundreds of thousands of users have entrusted Addepar to empower smarter investment decisions and better advice over the last decade. With client presence in more than 50 countries, Addepar’s platform aggregates portfolio, market and client data for over $7 trillion in assets. Addepar’s open platform integrates with more than 100 software, data and services partners to deliver a complete solution for a wide range of firms and use cases. Addepar embraces a global flexible workforce model with offices in Silicon Valley, New York City, Salt Lake City, Chicago, London, Edinburgh, Pune, and Dubai. <h4>The Role</h4> We are currently seeking a highly skilled Staff Technical Program Manager (TPM) to join the R&amp;D Operations (R&amp;D Ops) team at Addepar. R&amp;D Ops serves as an internal shared services team for coordinating, supporting, and optimizing how teams work within the R&amp;D organization. The team’s mandate includes the following: <ul> <li>Operationalize standards for the efficient execution of Initiative management</li> <li>Streamline the process for how work gets into the R&amp;D Planning pipeline to lay the path for OKR fulfillment</li> <li>Provide guidance and governance on best practices for teams through standards and processes</li> <li>Surface R&amp;D data in analysis and reporting</li> <li>Administer configuration of systems operations utilized by the R&amp;D organization</li> </ul> This Staff TPM will play a critical role in leading large-scale, high-impact, cross-functional R&amp;D initiatives within our Product and Engineering teams. You will lead all aspects of programs and coordinate the work to be executed by the project team to ensure milestones are delivered and will surface and drive resolution to risks, issues, and blockers by clarifying assumptions. You will lead with a risk-based approach to initiative management by enabling R&amp;D teams to manage their own risks. You will provide analytical insight and foresight to help shape long-term strategy, and drive planning and prioritization for R&amp;D teams. You will work closely with senior leadership and key stakeholders to provide transparency, manage escalations, and drive business outcomes.Reasons to join our team: <ul> <li>A team culture that values ownership, transparency, collaboration, and creativity</li> <li>Opportunity to drive the highest impact initiatives in R&amp;D</li> <li>Define “how we program manage” at Addepar</li> </ul> Do you enjoy the ability to work and build your career in an exciting, fast-growing environment? If so, you’ll fit in with our open and inclusive culture that is disrupting the wealth management and financial services industry. Addepar takes a market-based approach to pay. A successful candidate’s starting pay will be determined based on the role, job-related skills, experience, qualifications, work location, and market conditions. The range displayed on each job posting reflects the minimum and maximum target base salary for roles in Colorado, California, and New York. The current range for this role is $136,000 - $213,000 (base salary) + bonus + equity + benefits. Your recruiter can share more about the specific salary range for your preferred location during the hiring process. Additionally, these ranges reflect the base salary only, and do not include bonus, equity, or benefits. <h4>What You’ll Do</h4> <ul> <li>Drive a portfolio of high-priority R&amp;D Initiatives, including the creation and management of detailed plans and artifacts</li> <li>Lead strategic and tactical weekly cross-functional technical delivery forums across Product, Engineering, Risk and other key stakeholders, as well as monthly Steering Committee forums (SteerCos) with senior leadership</li> <li>Develop strong partnerships with cross-functional teams to drive progress, facilitate collaboration, and remove obstacles</li> <li>Identify program risks and establish escalation process for facilitating “Return to Green” plan for initiatives that are off-track</li> <li>Flex technical expertise and emotional intelligence to align discussions to business outcomes; influence strategy and trade-off decisions to optimize impact and time-to-market</li> <li>Coordinate, design, and implement improvements to the quarterly R&amp;D-wide Planning process</li> <li>Establish program management standards and best practices, including systems and tools</li> <li>Create a collaborative environment that values transparency, learning, efficiency, and creativity</li> <li>Standardize JIRA use and operating metrics across teams to drive consistent telemetry, while building velocity measuring tools to track initiative and OKR progress</li> <li>Manage user permissions to R&amp;D Ops-managed systems</li> </ul> <h4>Who You Are</h4> <ul> <li>8+ years technical program management or similar relevant experience</li> <li>5+ years of successfully implementing and managing SaaS product development programs; experience in product management or engineering roles preferred</li> <li>Solid technical foundation with ability to understand and digest new technical concepts and technologies quickly</li> <li>Experience in practicing Agile, with the ability to adjust effectively based on current needs and team dynamics</li> <li>Strong experience with program management tools; proficiency in Jira required</li> <li>Strong influencing and negotiating skills at all levels</li> <li>Comfortable adjusting between the need to be tactical vs. strategic</li> <li>Expert in navigating through, and working with ambiguity by bringing structure to large/complex problems</li> <li>Organized and detail oriented; comfortable managing multiple initiatives and priorities in parallel</li> </ul> Our Values <ul> <li> Act Like an Owner - Think and operate with intention, purpose and care. Own outcomes. </li> <li> Build Together - Collaborate to unlock the best solutions. Deliver lasting value. </li> <li> Champion Our Clients - Exceed client expectations. Our clients’ success is our success. </li> <li> Drive Innovation - Be bold and unconstrained in problem solving. Transform the industry. </li> <li> Embrace Learning - Engage our community to broaden our perspective. Bring a growth mindset. </li> </ul> In addition to our core values, Addepar is proud to be an equal opportunity employer. We seek to bring together diverse ideas, experiences, skill sets, perspectives, backgrounds and identities to drive innovative solutions. We commit to promoting a welcoming environment where inclusion and belonging are held as a shared responsibility. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. PHISHING SCAM WARNING: Addepar is among several companies recently made aware of a phishing scam involving con artists posing as hiring managers recruiting via email, text and social media. The imposters are creating misleading email accounts, conducting remote “interviews,” and making fake job offers in order to collect personal and financial information from unsuspecting individuals. Please be aware that no job offers will be made from Addepar without a formal interview process. Additionally, Addepar will not ask you to purchase equipment or supplies as part of your onboarding process. If you have any questions, please reach out to <a href="#">TAinfo@addepar.com</a>.

Addepar

Staff Technical Program Manager

Media · Remote USA · Fully Remote <h1>Manager, Ad Operations</h1> Are you ready to be a big part of something big? At Trader Interactive, we make buying and selling a great experience. We’re a group of go-getters who decided they didn’t want to settle for the status quo. We come together as one team to build value and drive innovation across our industries - but we have fun while we do it and make sure our people are always our #1 priority. When it comes to your career, we want to provide big opportunities to help you make a big impact. But for this to be possible, we strive to feel small. Small enough to quickly change tack, small enough to learn from different teams and small enough to connect authentically with leadership. And one of the best parts? We give you the freedom to work from whatever working location works best for you and your lifestyle - yes, this means you can be 100% remote if you want to be! What We Offer An inclusive and supportive work environment where you can move your career forward and will have the chance to do work that has real, significant impact on the world. The opportunity to be a part of a global group of digital marketplace businesses (CAR Group) located across Australia, Brazil, Chile and South Korea - collectively we have around 1,800 team members worldwide, and our Global Talent Exchange Program means you might just find yourself working in one of those businesses sometime soon. Plenty of flexible leave options and employee benefits including up to 31 days of paid time off in your first year, continuing education with access to LinkedIn Learning, a full benefits package including medical, dental &amp; vision, 401K with company match, and wellness program. What You’ll Do We are seeking a detail-oriented and proactive Ad Operations Manager to lead our ad operations team and oversee the execution of direct-sold and branded content campaigns. This role plays a crucial part in ensuring smooth campaign delivery, optimizing performance, and driving operational efficiency across our digital media platforms. Responsibilities include but are not limited to: <ul> <li>Manage the Ad Operations team, overseeing trafficking, delivery, pacing, optimization, and inventory management across all campaigns.</li> <li>Mentor team members and promote best practices, process consistency, and a collaborative, high-performance culture.</li> <li>Oversee trafficking and execution of direct-sold and branded content campaigns in Google Ad Manager (GAM), ensuring accuracy and timely launches.</li> <li>Collaborate with Sales, Creative, Editorial, and Branded Content teams to translate sales strategy into executable campaigns.</li> <li>Partner with Sales during the pre-sale phase to provide accurate inventory forecasting, pricing input, and feasibility assessments for proposed campaigns.</li> <li>Collaborate early in the sales cycle to shape strategic media plans that are operationally sound, scalable, and aligned with inventory and platform capabilities.</li> <li>Monitor campaign performance and pacing; provide optimizations, troubleshoot issues, and surface insights to support revenue growth.</li> <li>Manage dealer and branded content campaigns, including asset setup, click tracking, proper tagging, and performance reporting.</li> <li>Deliver branded content post-campaign analyses with actionable insights for internal stakeholders and external partners.</li> <li>Partner with Sales and Yield teams to improve inventory packaging, identify upsell opportunities, and reduce underdelivery risk.</li> <li>Streamline and document workflows across GAM, order management systems, and reporting tools to drive efficiency and scalability.</li> <li>Forecast and allocate direct-sold inventory, manage first-party audience segments, and contribute to data-driven monetization strategies.</li> <li>Handle end-to-end campaign reporting, invoicing, and billing; resolve discrepancies to ensure timely and accurate revenue recognition.</li> <li>Collaborate with Product and Development teams to support ad product testing, platform enhancements, and QA via Jira and project trackers.</li> <li>Contribute to go-to-market planning for new ad formats and ensure operational readiness for product launches.</li> </ul> What We’re Looking For <ul> <li>5+ years of experience in digital advertising operations, with at least 2 years in a leadership or management role.</li> <li>Strong understanding of ad serving technologies, third-party tags, VAST/VPAID, and terminology across both Direct and Programmatic channels</li> <li>Experience managing teams and cross-functional projects.</li> <li>Proficiency in analytics tools such as Adobe Analytics, Google Analytics, FullStory, and reporting platforms like Looker or Tableau.</li> <li>Experience with branded content trafficking, performance tracking, and reporting.</li> <li>Excellent communication, prioritization, and problem-solving skills; comfortable working cross-functionally in a fast-paced environment.</li> <li>Strategic mindset with the ability to support monetization goals and translate business objectives into executable ad operations.</li> </ul> Bonus Points: <ul> <li>Bachelor’s Degree in Marketing or related discipline</li> </ul> So come and join our team - because every role is a big role in our plans to go big. TI proudly supports a diverse workforce, and we encourage candidates from underrepresented groups to apply. Trader Interactive is an equal opportunity employer where hiring is based entirely on business needs, job requirements, and individual merit. <dl> <dt>Department</dt> <dd> Media </dd> <dt>Locations</dt> <dd> Remote USA </dd> <dt>Remote status</dt> <dd> Fully Remote </dd> </dl> Media · Remote USA · Fully Remote <h1>Manager, Ad Operations</h1> <h2>Already working at Trader Interactive?</h2> Let’s recruit together and find your next colleague.

Trader Interactive

Manager, Ad Operations

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Spirit Aerosystems

Manufacturing Planner 2

<h2 id="jobDescriptionHeading"> Job Description </h2> Overview Join our team as a day shift, full-time, Executive Assistant in Tulsa, OK. Why Join Us? Thrive in a People-First Environment and Make Healthcare Better <ul><li> Thrive: We empower our team with career growth opportunities, tuition assistance, and resources that support your wellness, education, and financial well-being. </li></ul> <ul><li> People-First: We prioritize your well-being with paid time off, comprehensive health benefits, and a supportive, inclusive culture where you are valued and cared for. </li></ul> <ul><li> Make Healthcare Better: We use advanced technology to support our team and enhance patient care. </li></ul> Get to Know Your Team: <ul><li>Hillcrest Medical Center is a 656-bed hospital that includes The Alexander Burn Center, The Peggy V. Helmerich Women’s Health Center, Kaiser Rehabilitation Center, the latest technology for the treatment of cancer, and the Oklahoma Heart Institute.</li></ul> Responsibilities <ul> <li>Responsible for the coordination of activities and information flowing to and from the executive offices. </li> <li>The Executive Assistant is responsible for performing high level administrative operational support to the Chief Executive Officer, Chief Operating Officer, Chief Financial Officer and the Chief Nursing Officer and serves as the liaison representing the executives to the individuals of the public and Hillcrest Medical Center. </li> <li>Manages multiple tasks and projects with competing priorities and deadlines, screening and prioritizing communication from external and internal sources.</li> </ul> Qualifications <ul> <li>One to three years of administrative experience</li> <li>Associates Degree</li> </ul>

Hillcrest Medical Center

Executive Assistant

Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! Job Description Summary: This job is responsible for standard transaction processing, reconciliation, data management and resolution of research requests supporting the wealth management business. Key responsibilities include providing quality service and effective and efficient administration and operations support for internal business partners and/or external clients. Job expectations include operating with maturity and independence and referring more complex issues and escalations to the team lead or manager. Responsibilities: <ul> <li>Performs transaction processing and reconciliation according to the established guidelines and procedures</li> <li>Responds to client inquiries through numerous channels to support administrational and operational efficiency and quality client service</li> <li>Performs research, follow-ups, data collection and resolution of routine research requests</li> <li>Monitors, manages and track client transactions and related responsibilities according to guidelines and procedures </li> <li>Monitors, manages and track vendor bills</li> <li>Identifies potential issues in daily administrational and operational tasks and escalates risk concerns, as appropriate</li> <li>Provides general administrational and operational support including handling inbound calls, mail sorting, mail distribution</li> </ul> Skills: <ul> <li>Proactive and attention to details</li> <li>Problem-solving Skills</li> <li>Analyze data from trackers and make informed decisions </li> <li>Knowledge of Cayman Islands Banking and AML Regulations and Compliance</li> <li>Proficiency in relevant software and financial tools</li> <li>Business Operations Management</li> <li>Customer Service Management</li> <li>Prioritization</li> <li>Reporting</li> <li>Data Collection and Entry</li> <li>Data and Trend Analysis</li> <li>Organizational Effectiveness</li> <li>Process Management</li> <li>Quality Assurance</li> <li>Customer and Client Focus</li> <li>Oral Communications</li> <li>Research Analysis</li> <li>Strong Written Communications and interpersonal skills</li> </ul> Shift: Hours Per Week: 37.5

GWIM Senior Operations Representative

Job Description: Job Title: Regulatory Reporting Project Manager Corporate Title: Up to Vice President Location: Bromley Company Overview: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day. One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being. Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization. Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us! Location Overview: Join our bustling Bromley office, situated in one of London’s greenest boroughs. Here you’ll find plentiful and easy commuting routes, with central London just 15 minutes away by train. Role Description: The Project Management function supports the Non-financial Regulatory Reporting, Tax and Credit Reporting Operations portfolio of change by partnering with functional stakeholders and technology groups to prioritize and implement changes driven by business, legal, regulatory, compliance or market requirements. The function is seeking to recruit a Project Manager to support the Non-Financial Regulatory Reporting (NFRR) Change Management program, which aims to deliver a centralized report preparation capability focused on reducing risk, improving the accuracy and completeness of NFRR reporting and adhering to data policies &amp; standards. Responsibilities: <ul> <li>Assists with defining program controls, processes, procedures, reporting cadence, decision governance structures, and ways of working with key stakeholders.</li> <li>Partners closely with project sponsors, cross-functional teams, and assigned project managers to develop the scope, deliverables, required resources, work plan, budget, and timing for new change initiatives.</li> <li>Supports the execution of defined tasks through tracking of program milestones and their statuses, developing program plans, and measuring progress against ongoing key performance indicators.</li> <li>Analyses, evaluates, and overcomes program risks and produces program reports for managers and stakeholders.</li> <li>Identifies key requirements for cross-functional teams and external vendors to perform in alignment with the program objectives.</li> <li>Works with other program managers to identify risks and opportunities across multiple projects within the department, leading them to negotiate decision making for efficient and effective resolution.</li> <li>Meets with stakeholders to provide transparency into project issues and decisions on services, builds positive relationships, asks questions, and uses tools to uncover root causes to challenges, identify opportunities, and make recommendations.</li> </ul> What we are looking for: <ul> <li>You will have proven experience of project management skills, using structured methods whilst delivering projects to plan and on budget.</li> <li>You will be highly organized and effectively prioritize and balance multiple efforts.</li> <li>You will have knowledge of Operations processing &amp; regulatory requirements.</li> <li>You will show the ability to assess an ill-defined problem and propose the tasks &amp; deliverables that will be necessary to achieve the desired outcome.</li> <li>You will have proven experience of managing and communicating with stakeholders at different levels.</li> <li>You will be proficient with MS products: Word, Excel, PowerPoint, Project and Visio.</li> </ul> Skills that will help (optional): <ul> <li>Global Banking / Markets Operations experience – ideally with knowledge of NFRR or similar regulatory mandates would be advantageous.</li> <li>Proficiency in process design / mapping would be advantageous.</li> <li>Working knowledge of Agile methods and tools would be advantageous.</li> <li>Previous experience working collaboratively among diverse viewpoints to determine the best path forward, to better serve an evolving client base would be advantageous.</li> <li>Showing the ability to continually learn and serve our clients better would be an advantage.</li> <li>Commitment to challenging the status quo and promoting positive change, utilising new thoughts and ideas would be an advantage.</li> </ul> Benefits of working at Bank of America UK <ul> <li>Private healthcare for you and your family plus an annual health screen to help you manage your physical wellness with the option to purchase a screen for your partner</li> <li>Competitive pension plan, life assurance and group income protection cover if you become unable to work as a result of a disability or health reasons</li> <li>20 days of back-up childcare including virtual tutoring and 20 days of back-up adult care per annum</li> <li>The ability to change your core benefits as well as the option of selecting a variety of flexible benefits to suit your personal circumstances including access to a wellbeing account, travel insurance, critical illness etc</li> <li>Use of a flex fund to use towards benefits</li> <li>Access to an emotional wellbeing helpline, mental health first aiders and virtual GP services</li> <li>Ability to donate to charities of your choice directly through payroll and the bank will match your contribution</li> <li>Opportunity to access our Arts &amp; Culture corporate membership programme and receive discounted entry to some of the UK and Ireland’s most iconic cultural institutions</li> <li>Opportunity to give back to your community, develop new skills and work with new groups of people by volunteering in your local area</li> </ul> Bank of America Good conduct and sound judgment is crucial to our long term success. It’s important that all employees in the organisation understand the expected standards of conduct and how we manage conduct risk. Individual accountability and an ownership mind-set are the cornerstones of our Code of Conduct and are at the heart of managing risk well. We are an equal opportunities employer, and ensure that no applicant is subject to less favourable treatment on the grounds of gender, gender identity, marital status, race, colour, nationality, ethnic or national origins, age, sexual orientation, socio-economic background, responsibilities for dependants, physical or mental disability. The Bank selects candidates for interview based on their skills, qualifications and experience. We strive to ensure that our recruitment processes are accessible for all candidates and encourage any candidates to tell us about any adjustment requirements.

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