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Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! Job Description: The ServiceNow Operations Specialist will have a leading role in maintaining the ServiceNow platform as defined by the Product teams. Our Operations team is responsible for level 2 end user support, release support as well as production availability for over 10 ServiceNow instances &amp; Remedy environments. This role will provide hands on technical expertise to resolve service availability issues which includes coordinating cross team efforts to perform root cause analysis and problem resolution. You will work in a team environment to plan and implement software (or hardware) changes. We participate in various phases of the application lifecycle including plan, server build and software installation, release implementation, continuous improvement, and decommission. At these early stages of our ServiceNow deployment, sharing knowledge and developing a documentation library as a team will be essential to our success. This job is responsible for leading the planning, designing, and implementation of complex infrastructure solutions to meet deployment requirements aligned with available playbooks and technical blueprints. Key responsibilities include providing and communicating technology solutions across audiences and overseeing projects and activities related to special initiatives or operations. Job expectations include leading the resolution process for problems, adhering to defined practices and policies to obtain results, and establishing input/output processes and working parameters for systems. Key Responsibilities: <ul> <li>Maintain and support the ServiceNow &amp; Remedy platform while adhering to bank policies and standards</li> <li>Lead and mentor a team of operations specialists assigned to work on ServiceNow</li> <li>Respond to incidents for application availability issues as part of on-call duties</li> <li>Respond to incidents/pages for application functional issues or questions as part of daily duties</li> <li>Use your technical knowledge to triage service availability issues and restore service</li> <li>Research and resolve system defects, lead root cause analysis, and drive permanent resolution</li> <li>Ensure appropriate monitoring is in place and maintained to ensure application availability</li> <li>Participate in software release implementation meetings</li> <li>Participate in and coordinate maintenance activities</li> <li>Prepare and maintain application support/process documentation</li> <li>Develop management jobs, automation routines, or deployment scripts</li> </ul> Additional Responsibilities: <ul> <li>Fulfills requests from business users and operations, communicates technical status updates with appropriate teams, and oversees stability, resiliency, reliability, and the performance of multiple supported systems</li> <li>Mentors other team members and provides technical leadership</li> <li>Captures and translates business requirements into complex infrastructure and/or system design for specific implementations and collaborates with technology stakeholders, Solution Delivery Management teams, Technology Project Management teams, Solutions Engineering teams, and technical service providers for system design and deployment</li> <li>Supports change implementations, proactively identifies and resolves potential issues resulting from the changes, and performs access and/or physical provisioning/deprovisioning (additions, modifications, and deletions) for infrastructure and applications</li> <li>Provides consulting services to Core Technology Infrastructure (CTI) and technical partners, executes procedures reliably, and escalates appropriately to solve incidents quickly</li> <li>Provides release support when needed and manages engagement across audiences</li> <li>Provides full lifecycle management of the infrastructure and application environments</li> </ul> Required Qualifications: <ul> <li>5+ years of experience with application &amp; end-user support</li> <li>Experience as an administrator in highly regulated environments</li> <li>Experience monitoring and maintaining applications, supporting software engineering, maximizing data processing systems, building cloud-compatible services, and operating within an enterprise IT lifecycle</li> <li>Experience supporting application integrations for security, risk, and compliance</li> </ul> Desired Qualifications:<ul> <li>ServiceNow certified implementation specialist (CIS)</li> <li>Windows and Linux support</li> <li>Experience in financial institution information technology security, compliance with rules, regulations, and financial industry standards</li> <li>Experience with CMDB, ITAM, ITSM and Discovery processes</li> </ul> Skills: <ul> <li>Innovative Thinking</li> <li>Production Support</li> <li>Result Orientation</li> <li>Risk Management</li> <li>Solution Design</li> <li>Adaptability</li> <li>Analytical Thinking</li> <li>Collaboration</li> <li>Influence</li> </ul> Shift:1st shift (United States of America) Hours Per Week: 40

Bank of America

ServiceNow Operations Specialist

Senior Project Manager - Mission Critical POSITION SUMMARY: The Sr. Project Manager manages the overall project direction, completion, and financial outcome for assigned projects. The Sr. Project Manager is responsible for directing and mentoring on-site staff. The position requires business management acumen and must demonstrate strong leadership, organizational and time management skills, as well as strong communication and client service skills. MAJOR DUTIES &amp; RESPONSIBILITIES: <ul> <li> Prepare preliminary schedule and work with the Superintendent to develop and update the master project schedule a minimum of twice monthly</li> <li>Perform constructability reviews and work with Estimators on alternate construction means and methods, site logistics, general requirements, hoisting systems, and staffing requirements</li> <li>Participate in preconstruction meetings with Owner / Architect – monitor document design and development, establish goals and milestones for document packages and generally monitor project development to ensure it can be procured within budget and on schedule</li> <li>Purchasing trade packages as assigned by the Project Director. Review and approve subcontract drafts before issuance to Subcontractor</li> <li>Monitor the status of subcontract issuance and execution. Assist in following prequalification procedures, expediting execution of subcontracts and receipt of bonds and insurance. Ensure a fully executed contract, with bonds and insurance, is in place before Work begins. </li> <li>Establish and maintain positive working relationships with all across multiple project stakeholders, departments, and representatives</li> <li>Assign project team responsibilities. Establish administrative procedures, develop performance goals, and follow up to assure compliance with all contract requirements</li> <li>Development of effective communications and mechanisms for resolving conflicts among various project participants</li> <li>Support Project Director and Division Management in recruiting, training, and mentoring new employees</li> <li>Ensure compliance with all standard company processes and utilization of technology (Prolog, BIM, etc.)</li> <li>Manage accounting functions and budget, including but not limited to, preparing schedule of values, and complying with cost and resource loaded schedule requirements. Implement billing process in accordance with company guidelines and contract terms. Expedite Owner payments and establish positive cash flow.</li> <li>Prepare and submit owner Change Order Requests, review Owner Change Orders, and prepare Job Cost Budget Updates</li> <li>Responsible for accurate cost coding and quantity reporting for self-perform Work</li> <li>Prepare and submit accurate monthly Project Status Reports. Identify and manages risk and opportunities proactively and develops mitigation and capture strategies</li> <li>Monitor the progress of construction activities on a regular basis and hold status meetings with subcontractors</li> <li>Manages Subcontractor performance. Provide notices and take corrective actions for any performance or quality issues</li> <li>Assist the company in marketing and business development efforts and advise management of potential project opportunities</li> <li>Prepare detailed Project Information / Close-Out Forms and Photography for the Marketing Data Base</li> <li>Prepare detailed as-built cost breakdown for input into historic cost database</li> <li>Other duties as assigned</li> </ul> JOB SKILLS &amp; ABILITIES GUIDELINES: <ul> <li>Proven ability to write scopes of work and perform bid vetting during pre-construction process</li> <li>Thorough understanding of large-scale Mechanical, Electrical, Plumbing and Control Systems</li> <li>Computer knowledge and efficiency, including Microsoft Office products</li> <li>Proven experience of Manhattan document control and schedule software</li> <li>Thorough understanding of industry and local market</li> <li>Strong written and verbal communication skills</li> <li>Strong management skills</li> <li>Functions effectively as part of a team</li> <li>Established relationships in the community with clients and architects</li> <li>Exhibits strong leadership qualities</li> <li>Ability to always maintain discretion and confidentiality</li> <li>Excellent time management and organizational skills</li> <li>Strong decision making/problem solving skills</li> <li>Comfortable public speaking ability</li> <li>Understanding of contracts and risk management</li> </ul> Attention All Third Party Agencies, Headhunters, and Recruiters Manhattan Construction will not accept candidate submission by unsolicited third parties through this site or any company email address. All unsolicited candidates presented to Manhattan Construction will be considered the property of Manhattan Construction. Manhattan Construction will not be responsible for any fees associated with unsolicited candidates, nor will a contractual relationship be formed by the submission. Manhattan Construction will not be obligated and will not under any circumstances pay any fees to said third parties submitting candidates in this manner. Manhattan Construction only forms contracts with recruiters with whom we have an established business relationship and with whom we have in place a signed agreement. All contact with Manhattan Construction from third parties must be through our Human Resources Recruiting department. Outside recruiters are asked not to contact our hiring managers directly. Any contact made outside of the Manhattan Construction Human Resources Recruiting Department by a third party will cancel any future business relationships between the third party and Manhattan Construction.

Manhattan Construction Company

Senior Project Manager - Mission Critical

Nabholz Construction Corporation

Project Manager Assistant

Req ID: 76672 Location: Tulsa -TUL Areas of Interest: Investment Management; Finance; Portfolio Management Pay Transparency Salary Range: Not Available Application Deadline: 07/15/2025 BOK Financial Corporation Group includes BOKF, NA; BOK Financial Securities, Inc. and BOK Financial Private Wealth, Inc. BOKF, NA operates TransFund and Cavanal Hill Investment Management, Inc. BOKF, NA operates banking divisions: Bank of Albuquerque; Bank of Oklahoma; Bank of Texas and BOK Financial®. <h2>Bonus Type</h2> Formula Based <h2>Summary</h2> We offer a diverse range of financial solutions for businesses, individuals, and institutions, continually expanding our portfolio of services and clients. If you’re passionate about wealth management and eager to join a forward-thinking organization, we want to hear from you. Our team is committed to providing exceptional, tailored wealth management solutions, fostering strong relationships, and helping clients achieve their long-term financial goals. <h2>Job Description</h2> The Investment Manager manages simple to moderately complex investment portfolios within established corporate guidelines, utilizing an approved strategies list approved by the BOKF Investment Committee. Consults with Wealth Advisors and/or Trust Officers (if applicable) and client to develop investment strategies based on customer objectives. <h2>Team Culture</h2> Our team collaborates effectively to meet client objectives. We value diverse perspectives and maintain a respectful environment where every voice is heard and appreciated. These principles create a cohesive, high-performing team that consistently delivers outstanding results for our clients. <h2>How You'll Spend Your Time</h2> <ul> <li>You will manage investment portfolios to optimize returns while maintaining acceptable levels of risk.</li> <li>You will analyze asset allocation and portfolio performance to ensure alignment with investment objectives.</li> <li>You will communicate proactively with clients about market trends, account performance, and investment activity.</li> <li>You will adhere to all corporate risk management and compliance guidelines.</li> <li>You will present the company’s investment strategies and capabilities to internal and external stakeholders.</li> <li>You will prepare and coordinate the completion of data and analytics reports to support investment decisions.</li> <li>You will build strong internal relationships and deliver high-quality professional services with guidance from senior colleagues.</li> </ul> <h2>Education &amp; Experience Requirements</h2> This level of knowledge is normally acquired through completion of bachelor’s degree in business or related field of study and 1-3 years of directly related experience in investments and/or 4-6 years of experience in investments or equivalent combination of education and experience. <ul> <li>Experience in managing moderately complex client accounts.</li> <li>Experience in BOKF approved strategies</li> <li>Understanding of investment tax reporting, including cost basis tracking and capital gains treatment</li> <li>Knowledge of various securities and investment related products and services (i.e. stocks, bonds, mutual funds, separately managed accounts, international and alternative investments).</li> <li>Knowledge of the different types of investment accounts (i.e. trust, retirement, agency, institutional, etc.) and levels of authority (i.e. directed, joint, discretionary, etc.) and the implications on trading activity </li> <li>Ability to communicate with Investment Advisor, Trust Advisor, Relationship Manager, and/or professional staff (legal and tax counsel) regarding financial plans, investment strategies and the related tax implications of our proposed solutions</li> <li>Excellent decision-making capabilities with the ability to independently manage and interpret data with a material downstream impact to clients and regulatory reporting</li> <li>Excellent decision making and problem-solving skills</li> <li>Excellent oral, written and communication skills, including interpersonal skills</li> </ul> BOK Financial Corporation Group is a stable and financially strong organization that provides excellent training and development to support building the long term careers of employees. With passion, skill and partnership you can make an impact on the success of the bank, customers and your own career! Apply today and take the first step towards your next career opportunity! The companies in BOK Financial Corporation Group are equal opportunity employers. We are committed to providing equal employment opportunities for training, compensation, transfer, promotion and other aspects of employment for all qualified applicants and employees without regard to sex, race, color, religion, national origin, age, disability, pregnancy status, sexual orientation, genetic information or veteran status. Please contact <a href="#">recruiting_coordinators@bokf.com</a> with any questions.

Bank of Oklahoma

Investment Manager

<h2 id="jobDescriptionHeading"> Job Description </h2> Overview Join our team as a day shift, full-time, Surgery Registered Nurse (RN) Supervisor in Tulsa, OK. Why Join Us? Thrive in a People-First Environment and Make Healthcare Better <ul> <li> Thrive: We empower our team with career growth opportunities, tuition assistance, and resources that support your wellness, education, and financial well-being. </li> <li> People-First: We prioritize your well-being with paid time off, comprehensive health benefits, and a supportive, inclusive culture where you are valued and cared for. </li> <li> Make Healthcare Better: We use advanced technology to support our team and enhance patient care. </li> </ul> Get to Know Your Team: <ul><li>Hillcrest Medical Center is a 656-bed hospital that includes The Alexander Burn Center, The Peggy V. Helmerich Women’s Health Center, Kaiser Rehabilitation Center, the latest technology for the treatment of cancer, and the Oklahoma Heart Institute.</li></ul> Responsibilities The RN Supervisor is a Registered Nurse who is accountable for coordination of all care for a specific patient population on an assigned department., in accordance with the Nurse Practice Act and the policies and procedures of Hillcrest Medical Center. The RN Clinical Supervisor also has managerial responsibilities including, but not limited to, staffing, scheduling, employment development, budget, and performance improvement activities. The RN Clinical Supervisor will be expected to supplement staffing as needed. Qualifications Job Requirements: <ul> <li>A minimum of an Associate’s Degree in Nursing from an accredited school of nursing or diploma from an accredited school of nursing program</li> <li>Current RN license or current license deemed acceptable by the applicable State Board of Nursing</li> <li>Maintains current BLS</li> <li>Minimum of 3 years of prior experience in clinical specialty</li> </ul>

Hillcrest Medical Center

Supervisor / RN OR Neuro-ENT

Job TitleAdministrative Assistant, Administrative Center of Excellence Team Valuation &amp; AdvisoryJob Description SummaryCushman &amp; Wakefield is seeking a highly organized and proactive Administrative Assistant to join our Administrative Center of Excellence (Admin COE) Team within the Valuation &amp; Advisory service line. This role provides dedicated support to Market Leads and is instrumental in ensuring smooth operations, efficient workflows, and effective communication. The ideal candidate thrives in a fast-paced environment, excels in multitasking, and has exceptional attention to detail.Job DescriptionKey Responsibilities:Administrative Support:<ul> <li>Manage and prioritize Market Leads’ calendars, appointments, and correspondence.</li> <li>Prepare and edit reports (to include redactions), presentations, and other documents as needed.</li> </ul>Expense and Time Management:<ul> <li>Submit, manage, and approve expenses and timesheets on behalf of Market Leads.</li> <li>Ensure timely and accurate processing of expense reports in compliance with company policies.</li> </ul>Travel Coordination:<ul> <li>Arrange and manage travel itineraries, accommodations, and transportation for Market Leads.</li> <li>Anticipate and resolve any travel-related issues promptly.</li> </ul>Event Planning and Coordination:<ul> <li>Plan and coordinate internal team events such as happy hours and team get-togethers.</li> <li>Assist with the planning and execution of external client events.</li> <li>Managing RSVP headcount, company collateral and on-the-ground coordination with key stakeholders for events.</li> </ul>SharePoint Site Management:<ul> <li>Create, maintain, and update SharePoint sites for the markets supported.</li> <li>Ensure accurate and accessible documentation and resources.</li> </ul>Presentation, Newsletters and Communication:<ul> <li>Design and modify PowerPoint presentations to support internal and external meetings.</li> <li>Draft and distribute professional communications on behalf of Market Leads, including monthly newsletters and region-wide notices.</li> </ul>Onboarding and Offboarding Support:<ul> <li>Assist in onboarding new hires, including coordinating access, tools, and resources. Assist with pre-onboarding tasks to include new employee reach-out for headshots and “Get to Know You” information and announcement deliverables (graphic and newsletter).</li> <li>Assist Market Leads and Operations Team with offboarding processes for exiting employees to ensure compliance and equipment return deadlines are met and accounted for.</li> </ul>Employee Recognition:<ul><li>Track, maintain and complete tasks associated with employee-related “Moments that Matter” including celebration of service date anniversaries, designation awards, significant life events and career milestones of our employees.</li></ul>License Renewal Management:<ul> <li>Track and maintain license renewals for key stakeholders with appraisal licenses.</li> <li>Ensure timely reminders and assist with renewal submissions as necessary.</li> </ul>Other Duties as Assigned:<ul> <li>Collaborate with the Admin COE Team to implement best practices and improve operational efficiency.</li> <li>Support additional projects and initiatives as needed</li> </ul>Qualifications:<ul> <li> Education: Bachelor’s degree preferred; high school diploma or equivalent required.</li> <li> Experience: Minimum of 5 years of administrative experience.</li> <li> Technical Skills:<ul> <li>Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook, and SharePoint).</li> <li>Experience utilizing Adobe products (Adobe Acrobat Professional and Adobe Photoshop)</li> <li>Familiarity with expense management tools and systems.</li> <li>Experience with onboarding/offboarding processes and tracking systems is a plus.</li> </ul> </li> <li> Soft Skills:<ul> <li>Strong organizational and time-management skills.</li> <li>Excellent written and verbal communication abilities.</li> <li>High level of discretion and professionalism in handling sensitive information.</li> <li>Ability to work independently and collaboratively within a team environment.</li> </ul> </li> </ul>#Remote #RemoteLI Cushman &amp; Wakefield also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health, vision, and dental insurance, flexible spending accounts, health savings accounts, retirement savings plans, life, and disability insurance programs, and paid and unpaid time away from work. In addition to a comprehensive benefits package, Cushman and Wakefield provide eligible employees with competitive pay, which may vary depending on eligibility factors such as geographic location, date of hire, total hours worked, job type, business line, and applicability of collective bargaining agreements. The compensation that will be offered to the successful candidate will depend on factors such as whether the position is covered by a collective bargaining agreement, the geographic area in which the work will be performed, market pay rates in that area, and the candidate’s experience and qualifications. The company will not pay less than minimum wage for this role. The compensation for the position is: $22.47 - $26.44Cushman &amp; Wakefield is an Equal Opportunity employer to all protected groups, including protected veterans and individuals with disabilities. Discrimination of any type will not be tolerated.In compliance with the Americans with Disabilities Act Amendments Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a position at Cushman &amp; Wakefield, please call the ADA line at 1-888-365-5406 or email <a href="#">HRServices@cushwake.com</a>. Please refer to the job title and job location when you contact us.INCO: “Cushman &amp; Wakefield”

Cushman & Wakefield

Administrative Assistant, Administrative Center of Excellence Team Valuation & Advisory

Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being a diverse and inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! Job Description: Main task is daily settlement tasks for Yen Equity products -Facilitate for JSCC and client settlement -Collateral Management -Reconciliation -Operational risk control Responsibilities: · Responsible for daily settlement process of Japanese equities for stock lending &amp; borrowing, agency and prop trading. · Responsible for all trade have been matched and settled. Escalate potentiality fail risk and settlement status in timely manner. · Perform collateral management for JSCC and Jasdec · Capture system issue and escalate to technology team and managers immediately. Requirements: · Over 2 years experience in working in Japan Equity Settlement section. · Relevant experience in Jasdec matching / settlement system · Require product knowledge for Japanese equities (include Corporate Action event) · Proactive to capture and manage risk of whole Operations · Business level English with Japanese native level fluency · Good ability to report/explain the current status and potential issues · Basic Microsoft Office Skill (Excel, Word, Power Point) · Self-motivated and able to work unsupervised. Candidate will be able to manage own time and know when to escalate. · Excellent communications skills and ability to present to an audience. Other Qualifications: ∙ Strives to bring new thoughts and ideas to teams in order to drive innovation and unique solutions. ∙ Excels in working among diverse viewpoints to determine the best path forward. ∙ Experience in connecting with a diverse set of clients to understand future business needs – is a continuous learner ∙ Commitment to challenging the status quo and promoting positive change. ∙ Participate in and drive collaborative efforts to advance tools, technology, and ways of working to better serve an evolving client base. ∙ Believes in value of diversity so we can reflect, connect and meet the diverse needs of our clients and employees around the world.

Officer, Markets Support Analyst (Eq Setts), Japan, Global Markets Operations

Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being a diverse and inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! Job Description: This job is responsible for overseeing a unit or section of a segment for a site, region, or product line within the bank's internal operations. Key responsibilities include identifying, analyzing, and resolving complex problems, ensuring compliance with policies, and identifying opportunities to improve process performance and operating efficiency. Job expectations include knowledge of operations support management and expertise in functional area(s) gained through increasingly more responsible management positions in operations. This role will be responsible for monitoring the completeness and accuracy associated with the firms Deposit Insurance determination and associated compliance to FDIC 370. Bank of America, NA holds over $2 trillion of deposits spanning across 60 million customers holding 95 million accounts. This person will serve as an escalation point to resolve broad and complex operational issues, develops and implements procedures to enhance unit productivity and efficiency, and manage business change. Requires broad business knowledge, thorough knowledge of operations support management and expertise in functional product area(s) gained through increasingly more responsible management positions in operations. This person will be responsible in building relationships with multiple lines of business (Consumer, GWIM, Private Bank) along with multiple technology teams all with an effort to keep the firm compliant to FDIC Regulatory requirements. Employees at this level are often required to interact with senior management within Operations and across the firm as part of the annual certification activities, in addition the associate will be responsible for leading US and India based resources to complete all activities. Decisions made will have significant impact to the firms Regulatory, Financial, Reputational and Operational risk to the Bank. On a tri-annual basis this associate will be responsible for leading regulatory exam preparatory activities while also leading the FDIC examiner through our compliance activities associated with FDIC 370. This role will be responsible for the analysis and resolution of highly complex operations problems and initiatives requiring exceptional handling and/or coordination of multiple operational and/or product specialists to resolve. They may manage projects and/or the introduction of new initiatives, systems, products/services and processes and coordinate necessary expertise across multiple operations functions and/or products. • Ensure delivery of complete, accurate and timely regulatory reports to regulatory agencies. • Executes control practices, including compliance with all regulatory/policy requirements and data quality standards • Document key risks, performance indicators, desktop procedures including controls and metrics related to reporting. Execute QA/QC and report production tasks for regulatory reports. • Respond to regulatory agencies and internal control partners on inquiries and reporting breaches • Participate and represent the reporting function to control partners (e.g., Audit and Compliance) • Identify, track, and remediate errors/breaches, data issues and control enhancements that impact the respective reports • Partner with upstream process owners and data providers to improve data quality of regulatory reports • Partner with NFRR Regulatory Interpretation and Technology teams to review and maintain data dictionaries for completeness of business requirements and ensure completeness of all operational and reporting requirements. • Assist with NFRR report centralization which includes performing current state assessments, understanding the effectiveness of controls, determining process risks, and executing plans to incorporate the reporting process into the NTCO organization; Ensure smooth transition and cut over of NFRR reports in target state including appropriate hand over and staff transfer. • Partner with technology team and business analysts in providing requirements and user acceptance testing (UAT). Responsibilities: <ul> <li>Develops and implements procedures to enhance productivity and efficiency and manage business change</li> <li>Serves as an escalation point to resolve broad and complex operational issues</li> <li>Responsible for expense management, reporting and forecasting for operations areas managed as well as compensation decisioning, talent planning, and performance management at a senior level</li> </ul> Managerial Responsibilities: This position may also have responsibilities for managing associates. At Bank of America, all managers at this level demonstrate the following responsibilities, in addition to those specific to the role, listed above. <ul> <li>Diversity &amp; Inclusion Champion: Models an inclusive environment for employees and clients, aligned to company D&amp;I goals.</li> <li>Manager of Process &amp; Data: Demonstrates deep process knowledge, operational excellence and innovation through a focus on simplicity, data based decision making and continuous improvement.</li> <li>Enterprise Advocate &amp; Communicator: Communicates enterprise decisions, purpose, and results, and connects to team strategy, priorities and contributions.</li> <li>Risk Manager: Ensures proper risk discipline, controls and culture are in place to identify, escalate and debate issues.</li> <li>People Manager &amp; Coach: Provides inspection, coaching and feedback to motivate, differentiate and improve performance.</li> <li>Financial Steward: Actively manages expenses and budgets in alignment with objectives, making sound financial decisions.</li> <li>Enterprise Talent Leader: Assesses talent and builds bench strength for roles across the organization.</li> <li>Driver of Business Outcomes: Delivers results by effectively prioritizing, inspecting and appropriately delegating team work.</li> </ul> Required Skills: • Experience working in the consumer space with detailed knowledge of entity structure (Sole Prop, Estates, Trusts) • Experience in any of the following areas: Operations/Finance/Risk/Compliance • Strong technical and data analytical skills (i.e., Excel, and other similar applications) with experience in analyzing, managing and reporting from large sets of structured data (e.g., books and records data). • Communicates effectively in both oral and written formats and tailors message appropriately to audience • Demonstrated intellectual curiosity and operational excellence experience • Able to think critically to quickly analyze and resolve issues • Influences and delivers results through collaborative relationship with key partners and stakeholders • Works independently to prioritize work and deliver against regulatory deadlines and a dynamic environment Desired Skills: • Audit experience • Experience interacting with regulatory agencies and /or reg exams. • Regulatory reporting experience and/or experience in a global markets regulatory reporting environment or exposure to position/transaction processes/life cycle • Regulatory reporting experience and/or experience in global banking regulatory reporting environment or exposure to deposit/ liability balance reports, payment transactions and anti-money laundering • Experience in technology implementation projects including involvement in building new systems to meet complex reporting requirements • Professional Qualifications (Accountancy Qualifications) Skills: <ul> <li>Business Operations Management</li> <li>Drives Engagement</li> <li>Process Management</li> <li>Process Performance Measurement</li> <li>Result Orientation</li> <li>Customer and Client Focus</li> <li>Planning</li> <li>Reporting</li> <li>Risk Management</li> <li>Talent Development</li> <li>Adaptability</li> <li>Data Management</li> <li>Interpret Relevant Laws, Rules, and Regulations</li> </ul> Shift:1st shift (United States of America) Hours Per Week: 40

Operations Lead

Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being a diverse and inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! Key Responsibilities: Cash Operations <ul> <li>Manage and control daily operations and administration of the cash operations unit covering cash counter, check clearing, time deposit, audit confirmation and related regulatory reporting</li> <li>Manage, coach performance of employees, vendor staff and unionized staff to achieve excellent results, including ensuring strong awareness of the Bank’s operation risk management procedures</li> <li>Ensure timely adherence to SLA, regulations and internal procedures and policies, including timely and effective escalation</li> <li>Ensure standardization of processes to achieve efficiency and customer delight. Review and document non-standard processes in accordance with the Bank’s procedures and policies. Escalate/Risk accept where required</li> <li>Implement strong internal control systems and monitor their effectiveness, not limited to review of daily control checklist/health indicators, update desk top procedures, share knowledge and adopt best practices, manage remediation of audit/self-identified findings</li> <li>Ensure effective business continuity plan is in place</li> <li>Represent the Bank in Markets/Regulators engagement. Lead, direct, monitor the delivery and implementation of regulatory/markets initiatives on payment systems. Co-ordinate with Product, Technology and all Key Stakeholders to ensure successful implementation</li> <li>Support the Bank’s digital/transformation strategy</li> </ul> Key Requirements: <ul> <li>Minimum 5 years of direct working experience in leading cash operations function</li> <li>Strong people manager</li> <li>Knowledge on local and cross border payments e.g SWIFT, payment channels</li> <li>Knowledge of all applicable regulatory reporting requirement and guidelines</li> <li>Hands-on in key regulatory reporting e.g AML CTR, ITRS, etc. reporting is an added advantage</li> <li>Project management and change management skills</li> <li>Sound knowledge of procedures and risk management/effective Quality Assurance</li> <li>Ability to work with a sense of urgency to meet internal and regulatory deadlines and address competing priorities.</li> <li>Ability to manage alliances, relationship with regulator(s), internal/external stakeholders, cross functional initiatives and process integration</li> <li>Solid knowledge on problem analysis and problem-solving</li> <li>Effective written, listening and verbal communication skills</li> <li>Self-motivated, diligent and meticulous</li> </ul>

459 Operations Jobs