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At CVS Health, we’re building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.As the nation’s leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues – caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.Position Summary The Appeal Supervisor (Meritain Health) develops and manages a team, in an effort to address matters regarding complaints and appeals, ensuring compliance with federal and/or state regulations. Leads the development of policies, procedures, and programs to ensure compliance with policies of all applicable federal and/or state government agencies.In this role, you will:<ul> <li>Manage the overall workflow of appeals as assigned.</li> <li>Provide coaching &amp; mentoring for a team of several analysts, specifically involving the handling of reviews.</li> <li>Ensure that any &amp; all compliance deadlines are adhered to and met.</li> <li>Assist in updating any relevant policies and procedures.</li> <li>Handle various escalated items, specifically related to appeals.</li> </ul>Required Qualifications<ul> <li>3+ years of experience working with appeals, including knowledge of job aids and workflows.</li> <li>2+ years of experience leading a team.</li> <li>Working knowledge of Microsoft Office products (Word, Excel, PowerPoint, Outlook).</li> </ul>Preferred Qualifications<ul> <li>2+ years of experience working with audits.</li> <li>2+ years of experience in training others.</li> <li>Product knowledge and experience with Appeals Regulatory Requirements.</li> <li>Strong communication skills, particularly with the ability to provide and receive feedback.</li> <li>Excellent time management skills.</li> <li>Ability to work collaboratively across teams.</li> <li>Strong analytical skills, focusing on accuracy and attention to details.</li> <li>Bachelor’s degree.</li> </ul> EducationHigh school diploma or GED.Anticipated Weekly Hours40Time TypeFull timePay RangeThe typical pay range for this role is:$43,888.00 - $102,081.00This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.Great benefits for great peopleWe take pride in our comprehensive and competitive mix of pay and benefits – investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:<ul> <li>Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.</li> <li>No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.</li> <li>Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.</li> </ul>For more information, visit <a href="https://jobs.cvshealth.com/us/en/benefits" target="_blank">https://jobs.cvshealth.com/us/en/benefits</a>We anticipate the application window for this opening will close on: 06/16/2025Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

CVSHealth

Appeal Supervisor (Meritain Health)

<h2>The Opportunity</h2>The Associate Director, Operations Center Support, directs and oversees targeted support services to centers across the network. They are responsible for ensuring high-impact services and deployments that improve operational performance, drive compliance, and sustain high-priority initiatives.This role leads multiple deployment teams and is responsible for developing and maintaining the solution playbooks across targeted improvement areas. They utilize metrics to evaluate impact, identify performance gaps, and inform prioritization of support efforts. Leveraging their Operations and Quality expertise, they partner with Operational Excellence and other functions to continually assess improvement opportunities and develop new / enhance existing solutions. This position is a Subject Matter Expert (SME) resource in both operations and quality.In addition, the Associate Director, Operations Center Support, is accountable for coaching and developing team leaders, instilling a culture of adaptability, accountability, and engagement. They ensure that all team activities are executed in full compliance with legal, regulatory, and safety standards, with a strong focus on the donor and employee experience.You will report to the Director, Operations Center Support.*Overnight travel required up to 80% of the time without lengthy lead-time.<h2>The Role</h2>Operational and compliance support1 - Direct and oversee deployment teams to ensure consistent execution of targeted Operations and Quality support services across centers, aligned with defined playbooks and service standards.2 - Utilize performance metrics to identify opportunities for center support, evaluate impact of deployments, and guide prioritization of resources and services.3 - Collaborate with field and support functions (e.g., OE, Quality) to assess improvement opportunities and co-develop enhanced or new solutions.4 - Partner with field leadership to monitor and sustain improvements following deployments, ensuring long-term value realization.5 - Partner with Operational Excellence to test initiative rollouts in select centers and support sustainment as part of broader implementation.6 - Follow all EHS and OSHA policies and procedures. Ensure the center and all employees comply with OSHA regulations and training. Promote and support safety in all aspects of operations. Ensure compliance with all Company SOPs and applicable federal, state and local regulations.7 - Uphold brand standards during all deployments. Drive excellent customer service via open communication with donors, efficient donor flow, and effective resolution of complaints / concernsPeople leadership and development8 - Lead, mentor, and develop Sr. Managers and Managers on the Center Support team, building capability in coaching, service delivery, and performance accountability.9 - On board new team members, ensuring on time training of team service offerings and implementation procedures.10 - Mentor and manage team members, developing their ability to coach / train center staff and instilling accountability for value delivery. Provide regular feedback on role performance, identifying strengths and areas of improvement. Coordinate with multiple centers to assess team performance.11 - Oversee staffing plans, including role assignments and interim coverage, to ensure teams are equipped with high-quality talent for support needs.12 - Lead culture, consistently demonstrating CSL values, and facilitating a positive employee experience with open communication, coaching, and prompt responses to outreach.13 - Provide oversight of employee-related issues. This includes, but is not limited to, decisions for employee relations, corrective actions, and salary structures. Adhere to all HR policies and practices through fair and equitable treatment of all employees.Standards and processes14 - Own and maintain the solution playbooks and standard implementation processes across all service offerings, ensuring consistency and alignment with strategic objectives.15 - Define and update the roadmap of Center Support services, prioritizing based on business needs, metrics, and value delivery.16 - Perform other duties, as assigned, to support business needs.<h2>Your skills and experience</h2>Education<ul> <li>Bachelor's degree in business administration or biological sciences preferred, OR equivalent combination of education and professional work experience required.</li> <li>Certification by a recognized quality organization such as the American Society for Quality preferred.</li> </ul>Experience<ul> <li>Minimum 5 years of management experience, including managing employees. 1 year Center Manager Experience preferred.</li> <li>Minimum of 3 years relating to quality or regulatory experience required.</li> <li>Experience working in a complex organization, progressively taking on more responsibilities.</li> <li>Experience managing multi-site locations preferred.</li> <li>Understanding of industry standards/cGMP, various local, state, and federal laws that apply to the business and where to find information on standards and interpretations.</li> <li>Experience working in a regulated environment with regulatory authorities and international inspections.</li> <li>Computer literate with proficiency in office applications and use of electronic quality and operational systems.</li> </ul>Additional Comments<ul> <li>Maintain company technical training certification, current professional licensure or certifications, knowledge of ever-changing and complex government and industry regulations and ability to monitor compliance remotely with these regulations.</li> <li>Proficient in English.</li> <li>Able to interact with regulatory agencies/auditors as necessary.</li> </ul>Working Conditions<ul> <li>Ability to make decisions which have significant impact on the department's creditability, operations and services.</li> <li>Ability to formulate complex and comprehensive materials such as authoritative reports of major scope and impact, etc. and/or to make formal presentations.</li> <li>Ability to take direction from multiple individuals.</li> <li>Frequently exposed to hazardous chemicals, extreme temperatures and to blood borne pathogens.</li> <li>Required to wear Personal Protective Equipment while performing specific tasks or in certain areas.</li> <li>Stand and work up to 100% of the time, working sitting 15% of the time. Perform periodic remote reviews.</li> <li>Occasionally lift and carry up to 25 lbs.</li> <li>Required to reach, bend, kneel and have high level of manual dexterity.</li> <li>Fast paced environment with frequent interruptions.</li> <li>Manage a center in the absence of center management.</li> </ul>#LI-Remote<h2>Our Benefits</h2>CSL offers the following benefits for this full-time position: Options for health care benefits, including choices of plans for medical, dental, and vision, prescription drug coverage; Company-provided basic life insurance and Short- and Long-Term Disability; the option to participate in CSL’s 401(k) Savings Program; Paid Time Off (PTO) for use in connection with vacations, illness, and other personal business; and paid observed holidays as designated by the Company. For more information on CSL Plasma benefits visit <a href="https://cslbenefits.com/cslp" target="_blank">https://cslbenefits.com/cslp</a>.<h2>About CSL Plasma</h2>CSL Plasma is one of the world's largest collectors of human plasma. Our work helps to ensure that people with rare and serious diseases are able to live normal, healthy lives. We are committed to our work because lives depend on us. Learn more about <a href="https://www.cslplasma.com/about-csl-plasma" target="_blank">CSL Plasma</a>.<h2>We want CSL to reflect the world around us</h2>As a global organization with employees in 35+ countries, CSL embraces inclusion and belonging. Learn more about <a href="https://www.csl.com/careers/inclusion-and-belonging" target="_blank">Inclusion &amp; Belonging</a> at CSL.<h2>Do work that matters at CSL Plasma!</h2>

CSL Behring

Associate Director, Operations Center Support

Macy's

Department Hourly Supervisor (2010)

Department Hourly Supervisor (2500)

Department Hourly Supervisor (2041)

Department Hourly Supervisor (2230)

Department Hourly Supervisor (2052)

Department Hourly Supervisor (2301)

<h2>#WeAreONEOK – Fortune 500 company. 100+ years in business. Leading midstream service provider. Safety first. Sustainable operations. Environmentally responsible. Employee focused. </h2>JOB SUMMARYJob Profile Summary Perform and supervise employees engaged in engineering and project management related to Asset Integrity, Integrity Assessments, Data Analysis, and Remediation/Rehab projects, regulatory compliance and budgets and schedules. This role is eligible for a hybrid schedule which requires an in-office presence three days a week.Essential Functions and Responsibilities<ul> <li>Perform and supervise others engaged in company engineering activities including but not limited to:<ul> <li>Analyzing and communicating condition of assets</li> <li>92/195 CFR repair methods</li> <li>Safe practices associated with pipeline excavation activities</li> <li>Processes associated with hydrostatic testing assessment method</li> <li>Resource and staffing development and allocation </li> </ul> </li> <li>Research, analyze, prepare and/or approve information including but not limited to:<ul> <li>Pipeline and process systems design criteria</li> <li>Structural and/or material failure analysis</li> <li>Policies and procedures</li> <li>Bid documents and specifications</li> <li>Contracts and procurement</li> <li>Technical and governmental reports</li> <li>Material selection</li> </ul> </li> <li>Coordinate projects directly and among direct reports, departments, producers and contractors including but not limited to:<ul> <li>Bid proposals and contracts</li> <li>Operational problems</li> <li>Material specifications and selection</li> <li>Construction and/or relocation projects</li> </ul> </li> <li>Provide technical and engineering assistance to other departments, management, governmental and regulatory agencies, company attorneys, industry groups and others on matters related to projects and operations, policies, procedures, contracts, material selection, and governmental/regulatory rules, regulations and activities</li> <li>Analyze and evaluate various pipeline systems and make recommendations for improvements related to capacity, operating costs, and system operation</li> <li>Perform and supervise employees engaged in engineering services, scope definition, estimating, scheduling, design, preparation of bid instructions and bidding, procurement, construction, record keeping and environmental activities</li> <li>Oversee utilization of manpower and equipment resources through assessing, scheduling and prioritizing projects based on customer need and value to the organization</li> <li>Interact with direct and indirect reports, corporate personnel, regional personnel, public officials, contractors, customers, and civic organizations on issues including general engineering activities, employee issues, public projects and project scheduling</li> <li>Monitor, review, develop and prepare information including but not limited to:<ul> <li>Budget planning and analysis</li> <li>Benchmarking comparisons</li> <li>Engineering analysis</li> <li>Incident reports</li> <li>Financial analysis</li> <li>Contractors’ work projects</li> <li>Response to regulatory inquiries</li> <li>Audit summaries</li> </ul> </li> <li>Administer technical and professional training programs ensuring compliance with company and governmental requirements</li> <li>Conduct material failure and/or structural analysis; define standards for facilities and pipeline performance; and develop/revise policies and procedures</li> </ul>Education<ul><li>Bachelor's Degree in Engineering or a combination of formal education and the following job related experience preferred:</li></ul>Work Experience<ul> <li>Experience achieving goals and developing employee/team strengths, exhibiting a positive example and influence that leads to employee, project and stakeholder successes</li> <li>Experience in use and function of applications such as: Microsoft Excel, Project, Access, Word, etc.</li> <li>Experience researching, composing and preparing contracts, engineering studies, policies, procedures, reports and technical correspondence</li> <li>Experience identifying, researching, evaluating and prioritizing problems and situations and providing appropriate actions, alternatives and/or recommendations</li> <li>SME level experience with material failure and structural analysis and extensive knowledge of industry standards and governmental regulations</li> <li>Experience reading and interpreting governmental regulations, codes, and standards, manuals, policies, procedures, contracts, specifications and various reports and correspondence</li> <li>Experience and thorough knowledge of environmental laws, regulations procedures and programs</li> <li>Experience with all phases of project management including scoping, estimating, specification, scheduling, contracting and procurement, construction, commissioning and startup, budgeting, financial analyses and regulatory compliance</li> <li>Experience with and training related to:<ul> <li>Asset Integrity Industry Standards</li> <li>Code of Federal Regulation (CFR) 195 and 192</li> <li>Project management practices</li> <li>Communications skills/customer relations</li> <li>Industry standards and governmental codes, rules, and regulations</li> <li>Development of technical and safety training programs</li> <li>Regulatory inspection and material testing programs</li> </ul> </li> <li>Experience developing information and making presentations to groups and individuals</li> <li>Experience with all phases of project management including scoping, estimating, specification, scheduling, contracting and procurement, construction, commissioning and startup, budgeting, financial analyses and regulatory compliance</li> </ul>Knowledge, Skills and Abilities<ul> <li>Ability to: apply math, algebraic formulas and statistical methods</li> <li>Ability to: lead, direct, supervise and train other employees. Working knowledge of personnel policies and procedures</li> <li>Ability to: communicate and/or exchange written and verbal information; conduct oral presentations</li> </ul>Licenses and Certifications<ul><li>None required</li></ul>Strength Factor Rating - Physical Demands/Requirements<ul><li>Sedentary Work - Exerting up to 10 pounds of force occasionally (Occasionally: activity or condition exists up to 1/3 of the time) and/or a negligible amount of force frequently (Frequently: activity or condition exists from 1/3 to 2/3 of the time) to lift, carry, push, pull, or otherwise move objects, including the human body. Sedentary work involves sitting most of the time, but may involve walking or standing for brief periods of time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.</li></ul>Strength Factor Description - Physical Demands/Requirements<ul> <li>Standing: Remaining on one's feet in an upright position at a work station without moving about (Occasionally)</li> <li>Walking: Moving about on foot (Frequently)</li> <li>Sitting: Remaining in a seated position (Constantly)</li> <li>Lifting: Raising or lowering an object from one level to another (includes upward pulling) (Occasionally)</li> <li>Carrying: Transporting an object, usually holding it in the hands or arms, or on the shoulder (Occasionally)</li> <li>Pushing: Exerting force upon an object so that the object moves away from the force (Occasionally)</li> <li>Pulling: Exerting force upon an object so that the object moves toward the force (includes jerking) (Occasionally)</li> <li>Climbing: Ladders, Stairs (Occasionally)</li> <li>Balancing: Maintaining body equilibrium to prevent falling (Occasionally)</li> <li>Stooping: Bending the body downward and forward by bending the spine at the waist (Occasionally)</li> <li>Kneeling: Bending the legs at the knees to come to rest on the knee or knees (Occasionally)</li> <li>Crouching: Bending the body downward and forward by bending the legs and spine (Occasionally)</li> <li>Crawling: Moving about on the hands and arms in any direction (Occasionally)</li> <li>Reaching: Extending hands and arms in any direction (Constantly)</li> <li>Handling: Seizing, holding, grasping, turning or otherwise working with the hand or hands (Manual Dexterity) (Constantly)</li> <li>Fingering: Picking, pinching or otherwise working with the fingers primarily (Finger Dexterity) (Constantly)</li> <li>Feeling: Perceiving such attributes of objects/materials as size, shape, temperature, texture, movement or pulsation by receptors in the skin, particularly those of the finger tips (Constantly)</li> <li>Talking: Expressing or exchanging ideas/information by means of the spoken word (Frequently)</li> <li>Hearing: Perceiving the nature of sound by the ear (Frequently)</li> <li>Tasting/Smelling: (Occasionally)</li> <li>Near Vision: Clarity of vision at 20 inches or less (Constantly)</li> <li>Far Vision: Clarity of vision at 20 feet for more (Frequently)</li> <li>Depth Perception: Three-dimensional vision; ability to judge distances and spatial relationships so as to see objects where and as they actually are (Frequently)</li> <li>Vision: Color - The ability to identify and distinguish colors (Constantly)</li> </ul>Working Conditions/Environment<ul><li>Employee is subject to inside environmental conditions</li></ul>Working Conditions<ul> <li>Well lighted, climate controlled areas (Constantly)</li> <li>Frequent repetitive motion (Constantly)</li> <li>CRT (Computer Monitor(s)) (Constantly)</li> </ul>Travel<ul><li>Travel to other locations required</li></ul>Driving<ul><li>Based on assigned tasks, employee may be assigned a company vehicle requiring the applicable driver's license</li></ul>ONEOK is an equal opportunity employer committed to diversity and inclusion. All qualified applicants will receive consideration for employment without regard to race, color, sex, pregnancy, sexual orientation, age, religion, creed, national origin, gender identity, disability, military/veteran status, genetic information or any other categories protected by applicable law.The job description is not intended to be a complete list of all responsibilities, duties or skills required for the job and is subject to review and change at any time, with or without notice, in accordance with the needs of ONEOK.ONEOK is committed to making our workplace accessible to individuals with disabilities and will provide reasonable accommodations, upon request, for individuals to participate in the application and hiring process. To request an accommodation email <a href="mailto:HRSolutions@ONEOK.com" target="_blank">HRSolutions@ONEOK.com</a> or call 1-855-663-6547​. Expected Salary Range$135,000.00 - $203,000.00

ONEOK

Supervisor - Asset Integrity & Engineering

Department Hourly Supervisor (2040)

490 Operations Jobs