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Classy, an affiliate of GoFundMe, is a Public Benefit Corporation and giving platform that enables nonprofits to connect supporters with the causes they care about. Classy's platform provides powerful and intuitive fundraising tools to convert and retain donors. Since 2011, Classy has helped nonprofits mobilize and empower the world for good by helping them raise over $7 billion. Classy also hosts the Collaborative conference and the Classy Awards to spotlight the innovative work nonprofits are implementing around the globe. For more information, visit <a href="https://www.classy.org" target="_blank">www.classy.org</a>. Join our dynamic team as a Lead Marketing Operations Manager, where you'll play a pivotal strategic role in shaping and optimizing our marketing technology and data management systems, driving innovation in marketing automation, and enhancing operational efficiency. The Job… <ul> <li> <ul> <li>Marketing Technology and Data Management</li> <ul> <li>Guide the development of the marketing technology stack, ensuring seamless integration, operation, and optimization of software such as Salesforce, Marketo, 6sense, and Sendoso</li> <li>Audit and enhance marketing’s data strategy to manage lead lists, data enrichment, and form handling across all channels. Ensure data integrity and accessibility across marketing functions</li> <li>Work with Marketing Intelligence to create and maintain dashboards and reports to monitor key marketing metrics, providing insights and recommendations to improve performance</li> </ul> <li>Process Optimization and Operational Efficiency</li> <ul> <li>Experience tracking and reporting on Account Journeys in relation to activities (marketing + sales) – creating repeatable processes</li> <li>Optimize the campaign response-to-MQR process, collaborating with SDR, sales, and marketing teams to enhance lead management, routing, scoring, and nurturing</li> <li>Direct A/B testing efforts to identify and implement best practices, driving continuous improvement in marketing tactics and strategies across teams and geographies</li> <li>Work in tandem with an Email Marketing Manager to optimize Marketo and Salesforce integration including segmentation, duplicate records, etc.</li> <li>Establish and maintain scalable processes to ensure best practices in campaign and lead management for inbound and outbound marketing</li> <li>Deep understanding of the marketing technology landscape and the ability to quickly evaluate and learn new technologies</li> </ul> </ul> You… <ul> <li>Have 8+ years of experience in marketing operations</li> <li>Possess deep expertise in top-of-funnel strategies and processes that fuel conversion and meaningful pipeline growth</li> <li>Understand how IT, sales, finance, marketing, and sales development interweave with each other from a planning perspective</li> <li>Can prove your ability to translate data into meaningful insights that drive business outcomes</li> <li>Create and maintain demand gen and ABX reports and dashboards for funnel performance and marketing-sourced opportunity and pipeline creation by segment, campaign, and channel</li> <li>Understand how to translate business process and policies into meaningful documentation</li> <li>Self-motivated, detail-oriented, and capable of managing multiple projects independently</li> <li>Manage the hygiene and quality of marketing data</li> <li>Possess proficiency and familiarity with the following systems:</li> <ul> <li>Salesforce administration, reporting &amp; dashboarding</li> <li>Marketo marketing automation </li> <li>Salesloft sales engagement administration</li> <li>6sense/Slintel administration</li> <li>Qualified administration</li> <li>Sendoso administration</li> <li>Jira</li> <li>Asana project management experience</li> </ul> </ul> Preferred… (OPTIONAL) <ul> <li>Have defined and deployed privacy and consent management procedures to maintain compliance with regulations like GDPR and CCPA</li> </ul> </li> </ul> Why you’ll love it here: <ul> <li>Market competitive pay.</li> <li>Rich healthcare benefits including employer paid premiums for medical/dental/vision (100% for employee-only plans and 85% for employee + dependent plans) and employer HSA contributions. </li> <li>401(k) retirement plan with company matching.</li> <li>Hybrid workplace with fully remote flexibility for many roles.</li> <li>Monetary support for new hire setup, hybrid work &amp; wellbeing, family planning, and commuting expenses.</li> <li>A variety of mental and wellness programs to support employees. </li> <li>Generous paid parental leave and family planning stipend.</li> <li>Company provided life and disability coverages.</li> <li>Supportive time off policies including vacation, sick/mental health days, volunteer days, company holidays, and a floating holiday.</li> <li>Learning &amp; development and recognition programs.</li> <li>“Gives Back” Program where employees can nominate a fundraiser every week for a donation from the company.</li> <li>Inclusion, diversity, equity, and belonging are vital to our priorities and we continue to evolve our strategy to ensure DEI is embedded in all processes and programs at GoFundMe. Our Diversity, Equity, and Inclusion team is always finding new ways for our company to uphold and represent the experiences of all of the people in our organization.</li> <li>Employee resource groups.</li> <li>Your work has a real purpose and will help change lives on a global scale.</li> <li>You’ll be a part of a fun, supportive team that works hard and celebrates accomplishments together. </li> <li>We live by our core values: impatient to be great, find a way, earn trust every day, fueled by purpose.</li> <li>We are a certified Great Place to Work, are growing fast and have incredible opportunities ahead!</li> </ul> The total annual salary for this full-time position is $113,000 - $170,000+ equity + benefits. As this is a remote position, the salary range was determined by role, level, and possible location across the US. Individual pay is determined by work location and additional factors including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range based on your location during the hiring process. If you require a reasonable accommodation to complete a job application or a job interview or to otherwise participate in the hiring process, please contact us at <a href="#">accommodationrequests@gofundme.com</a> Dedication to Diversity GoFundMe and Classy are committed to leveraging Diversity, Equity, Inclusion, and Belonging to cultivate a culture that embraces and supports the unique identities, experiences, and perspectives of our people and customers. Our diversity recruiting priority is recognized under our first DEIB Driver: Opportunity Foster Diversity - we identify, recruit, and invest in top talent- ensure our people reflect the unique identities, experiences, and perspectives of the communities we serve and are all given the chance to grow. Global Data Privacy Notice for Job Candidates and Applicants: Depending on your location, the General Data Protection Regulation (GDPR) or certain US privacy laws may regulate the way we manage the data of job applicants. Our full notice outlining how data will be processed as part of the application procedure for applicable locations is available <a href="https://www.gofundme.com/c/personal-privacy-notice-for-classy-and-gofundme" target="_blank">here</a>. By submitting your application, you are agreeing to our use and processing of your data as required. Learn more about GoFundMe: We’re proud to partner with <a href="https://www.gofundme.org/" target="_blank">GoFundMe.org</a>, an independent public charity, to extend the reach and impact of our generous community, while helping drive critical social change. You can learn more about GoFundMe.org’s activities and impact in their <a href="https://www.gofundme.org/wp-content/uploads/2024/08/GoFundMe.org-FY24-Annual-Report.pdf" target="_blank">FY ‘24 annual report</a>. Our<a href="https://www.gofundme.com/c/gofundme-2024-year-in-help" target="_blank"> annual “Year in Help” report </a>reflects our community’s impact in advancing our mission of helping people help each other. For recent company news and announcements, visit our <a href="https://www.gofundme.com/c/newsroom" target="_blank">Newsroom</a>.

Classy

Lead Marketing Operations Manager

Position Summary: Member Relations Specialists I key areas of responsibility are to provide information, suggestions and solutions to members and prospective members using remote communication methods. When necessary, connects members with the staff representative who can provide them the specific assistance they need; thereby creating a positive interaction with the member. Performs duties in compliance with regulatory requirements including, but not limited to, the Bank Secrecy Act. Essential Job Functions and Responsibilities <ol> <li>Answer Incoming calls from Member Relations Center Call Queue and determine the needs of the caller in order to personally assist them or direct the call to the appropriate department or branch. Verify caller identification using the phone authentication procedure.</li> <li>Build relationships with TTCU members by providing a wide array of services including but not limited to: ordering of checks; stop payments; closing lost or stolen debit cards and ordering new cards; resetting debit card PIN numbers and reissuing debit cards for Branch personnel; etc. to support internal customers and our members,closing savings accounts, updating phone and email information, providing copies of cleared checks/member statements/account histories; adding member specific messages and code words/passwords; processing seasonal IRA deposits by transfer,</li> <li>Provide product and service support for Virtual Branch, Mobile Banking, and MARCIA, our 24 hour telephone automated system, by assisting members with enrollment and login/password issues. Assist members with the navigation of our web-site and online applications, which also include account applications, loan applications, and forms.</li> <li>Contribute to the achievement of cross-sell goals by building trusting relationships with members, staying informed on current products, services and promotions and by utilizing Touché Customer Relationship Management (CRM) to help determine member needs and refer appropriate services.</li> </ol> Minimum Qualifications Educational Requirements <ul> <li>High School Diploma or GED required</li> </ul> Certificates/Licenses <ul> <li>Must have and maintain a valid driver's license</li> </ul> Experience <ul> <li>1 Year experience in a call center and/or technical trouble shooting</li> <li>Basic member service experience in a banking or related industry preferred.</li> </ul> Position Competencies Collaborates Is an effective team player who adds complementary skills and contributes valuable ideas, opinions and feedback; communicates in an open and candid manner and can be counted upon to fulfill any commitments made to others on the team. Effective Communication Utilizes a variety of communication modalities effectively and appropriately across multiple channels. Functional Expertise Possesses a sufficient level of technical and professional skill or knowledge in position-related areas; keeps up with current developments and trends in areas of expertise; actively seeks ways to grow and be challenged using both formal and informal development activities. Member Focus Builds and maintains collaborative relationships with internal and external members which result in member satisfaction with both the process and the outcome. Resilient Maintains composure under pressure; handles difficult situations effectively, maintains a positive attitude despite adversity; uses adversity as a learning opportunity. Self-Motivated Proactively takes the initiative to accomplish necessary tasks and seize new and often times challenging opportunities. Additional Requirements Job Knowledge <ul> <li>Intermediate knowledge with Microsoft Office (Word, Excel, PowerPoint, SharePoint and Outlook)</li> <li>Ability to navigate the Internet using Microsoft Internet Explorer</li> <li>Ability to learn proprietary computer software such as FSP, OnBase, Touché and Cisco Agent Desktop</li> <li>Follow policies and procedures; support organization's goals and values; and demonstrated dependability through good attendance and adherence to timeliness and schedules</li> </ul> Interpersonal Skills <ul> <li>Intermediate written and verbal communication skills are required to effectively interact with members regarding financial transactions which may involve problem resolution and offer educational information regarding products and services.</li> <li>Strong attention to detail and the ability to maintain confidential information appropriately and exercise discretion, sensitivity and tact at all times.</li> <li>Ability to function effectively within a group or team.</li> <li>Ability to create an atmosphere which promotes TTCU’s Core Values by maintaining a high level of personal integrity, presenting a friendly, enthusiastic and professional demeanor while providing extraordinary service to members and fostering teamwork among employees.</li> </ul> Working Conditions Routinely perform work indoors in climate-controlled shared work area with a moderate level of noise. Must be able to perform job functions independently or with limited supervision and work effectively either on own or as part of a team. Must be able to read and carry out various written instructions and follow oral instructions. Must be able to speak clearly and deliver information in a logical and understandable sequence. Must be able to perform intermediate mathematical calculation with extreme accuracy. Must be capable of dealing calmly and professionally with numerous different personalities from diverse cultures at various levels within and outside the organization and demonstrate the highest levels of customer service and discretion when dealing with the public. Must be able to perform responsibilities with composure under stress of deadlines / requirements for extreme accuracy and quality and/or fast pace. Must be able to effectively handle multiple, simultaneous, and changing priorities. Must be capable of exercising highest level of discretion on both internal and external confidential matters.

TTCU Federal Credit Union

Member Relations Specialist

CompanyCox Communications, Inc.Job Family GroupCustomer Care GroupJob ProfileCustomer Project / Program Manager IIManagement LevelIndividual Contributor Flexible Work Option Hybrid - Ability to work remotely part of the weekTravel %NoWork ShiftDayCompensationCompensation includes a base salary of $65,500.00 - $98,300.00. The base salary may vary within the anticipated base pay range based on factors such as the ultimate location of the position and the selected candidate’s knowledge, skills, and abilities. Position may be eligible for additional compensation that may include an incentive program.Job DescriptionJob SummaryThis position is on the Carrier Sales Operations Team: In addition to major task listed below, this role will specifically manage Pre-order fulfillment task to facility all fulfillment activities performed by local markets. This work involves working in multiple systems including Neustar, Optix, MINT, and Sales Force. Work is performed for Wireless. These customers (AT&amp;T Mobility, Verizon, TMO, and Dish) are a part of the 200+ Carrier customers that Cox serves nationally. Carrier Projects span multiple states and require national project management disciplines (customer communications, project reprioritization, internal / customer negotiation, and portfolio / project risk management) for these multi-month(s) / year(s) projects supporting these customers. This position has independent discretion (up to $25K / per project) for the management of all types of Carrier projects including new installs, upgrades / downgrades, off net builds - including multiple cell tower circuits, and dark fiber circuit projects, small cell projects, as well as some Type III projects outside of COX’s footprint. This position will determine the total duration needed for each type of project and oversee the end to end process with support from their field PM peers managing the construction boundary partners. This position requires a high level of professionalism due to the communication and decision making required for these customers. This position is a part of a team that supports medium to large sized Carriers in both simple and highly complex multi-site wireline and wireless projects. This role requires attention to detail as projects and MSA agreements are highly complex and will require partnership and intense coordination with others (e.g. Field Fulfillment - Program Management, sales, etc.). Supports longer term sales cycles (e.g. multiple months to years). Requires a high level of professionalism due to level and types of clients.Major Tasks<ul> <li>Manages multiple Carrier projects concurrently </li> <li>Manages Carrier Projects (Wireless) through multiple systems - into Neustar/OPTIX /MINT/ Salesforce with all pertinent customer project information including project due date, customer location information</li> <li>Partners with peer Field PM’s to solve project delays (serviceability, project prioritization, construction, etc.)</li> <li>Ensures that Building Access Agreement (BAA) process completes according to plan.</li> <li>Proactive Customer Communications:</li> <li>Provides each customer with necessary status (at a Carrier level) of all of their projects, due dates and current state of install. Includes risk and notes from all field teams as needed. </li> <li>Single point of contact for managing Customer Escalations / Clarifications (project changes / cancels / disputes) prior to bill • Weekly / Monthly Performance Scorecard reviews with Carriers</li> <li> Conducts monthly market calls with CAM / PM and Atlanta Sales / Install Funnel / Builds Risk Mitigation Plan <ul><li>Other internal projects as assigned – Works with boundary partners for any OMS simplification / conversion programs (Granite / CABS automation, Quality / Transaction Reduction Projects / ICOMS / CABS Conversions projects, etc.)</li></ul> </li> <li>Partners with National Account Mgrs. to address unique Carrier requests. Maintains the consistency of assigned strategic National Accounts, ensuring consistency throughout internal databases and proactively mitigating potential issues. To provide and review the customer inventory, renewals, and term dates of supported accounts with the account and senior management semi-annually; this will require the PM to gather and review information from SharePoint, conduct account audits, ensure timely and accurate billing credit processing, manage MACD requests and ensure proper segmentation of data.</li> </ul><ul> <li>Regularly exercises discretion and independent judgment to size and plan each Carrier project, including project reprioritizations – nationally. Manage the project from initiation to billing complete • Partners with CB Markets, and National Carrier customers in planning and defining multiple customer projects and project priorities, Carrier resource allocation and timing of deliverables.</li> <li>The Project Manager will act as our clients trusted advisor and be assigned to a base of multi-market, multi-location customers with large geographic footprints. The Project Manager is expected to build relationship equity and maintain a consistent line of communication with customers, advocate the customer’s best interest during escalation of issues and coordinate in-person meetings to resolve issues with customers</li> <li>Manages installation dates and times with Field PM’s and customer. Schedules customer due date within the required customer timeframes in the necessary systems.</li> </ul><ul><li>Partners with the NAM team to assist with MACD and renewal efforts. This may also assist in escalation management on behalf of the NAM to ensure a better customer experience.</li></ul>Minimum Requirements<ul> <li>Bachelor’s degree in a related discipline and 2+ years’ experience in a related field. The right candidate could also have a different combination, such as a master’s degree and up to 2 years’ experience; or 6+ years’ experience in a related field</li> <li>Strategically minded with an ability to align and collaborate with cross functional teams</li> <li>Superior strategic, analytical and negotiating skills</li> <li>Excellent interpersonal and proactive customer service skills</li> <li>3 years of commercial telecom account management experience </li> <li>Knowledge of broadly used telecom technologies (i.e. SIP, WAN, hosted telephony)</li> <li>Required knowledge of Carrier project management process</li> <li>Proficient in Windows based applications (Word and Excel, Tableau)</li> <li>Ability to meet deadlines with attention to detail</li> <li>Works effectively with teams throughout the organization</li> <li>Experience in the telecommunications industry</li> <li>High Energy with the desire to learn and grow</li> </ul>Preferred <ul> <li>Working knowledge and experience with Salesforce.com and Tableau strongly desired</li> <li>Willingness to take action and be accountable for results</li> </ul>BenefitsThe Company offers eligible employees the flexibility to take as much vacation with pay as they deem consistent with their duties, the company’s needs, and its obligations; seven paid holidays throughout the calendar year; and up to 160 hours of paid wellness annually for their own wellness or that of family members. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave. About Us Cox Communications is all about creating moments of real human connection; and for employees, that’s true both in the workplace and in the problems we solve for customers. From building advertising solutions to unleashing IoT technologies to creating an exceptional experience for customers in our retail locations and online, we’re creating a world that is smarter and more connected. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer – All qualified applicants/employees will receive consideration for employment without regard to that individual’s age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship.Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship. <h3> </h3>

Cox Communications

Carrier Project Manager II

See yourself at Twilio Join the team as Twilio’s next Principle Internal Communications Manager, Editorial, Channels, &amp; Events. Who we are &amp; why we’re hiring At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to<a href="https://customers.twilio.com/" target="_blank"> hundreds of thousands of businesses </a>and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to <a href="https://www.twilio.com/en-us/blog/open-work" target="_blank">remote-first work</a>, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant, diverse team making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. About the job This Twilion will act as lead producer for Twilio’s most high-stakes, visible internal events, as well as editor-in-chief for Internal Communications, overseeing our content strategy across all digital channels. For events, this Twilion will lead strategy, planning, and execution for six All Hands meetings per year, as well as quarterly senior leadership meetings. As editor-in-chief, they will oversee the internal communications team’s editorial calendar to ensure company messaging is consistent across all channels and that we are telling the most compelling stories. For both events and channels, they will conceive and execute creative, fun, and memorable employee experiences. As a member of Twilio’s highly-collaborative and -regarded Internal Communications team, this Twilion will play a pivotal role in representing our team to senior management and our cross-functional partners. Responsibilities Events <ul> <li>Lead the strategy, planning, and execution of key internal company events, including Quarterly All Hands, our annual product showcase, annual end of year celebration, quarterly senior leadership meetings, and leadership/customer fireside chats.</li> <li>All Hands agenda planning - Identify the most strategic topics and stories to align with our company objectives and create a memorable experience for Twilions </li> <li>Content - Partner with senior leaders and other communication partners to create presentations that reinforce our key messaging and inspire employees.</li> <li>Event production - Build the run of show, manage the AV team, draft executive communications, oversee event timelines, and ensure all key milestones are met on schedule.Troubleshoot and problem-solve any challenges that arise during event planning or execution.</li> <li>Conceive and execute creative, fun ideas to make our company meetings memorable and bring our unique, off-beat culture to life.</li> <li>Analyze feedback and measure the impact of internal events to continuously improve the experience.</li> </ul> Editorial Management <ul> <li>Oversee strategy and day-to-day maintenance for our annual editorial calendar to ensure consistency and timeliness for messages that stick</li> <li>In partnership with cross-functional content owners, deliver engaging editorial content across our channels (email, Slack, intranet, office digital screens) that reinforces Twilio’s objectives and key messages</li> <li>Maintain and, as needed revise, our storytelling guidelines, templates, and process documents to ensure our 50+ internal communication partners deliver quality, clear, and concise content</li> <li>Oversee strategy, design, and content for intranet home page and corporate pages (Our Strategy and OKRs, Path to Profitability, Operating Group, Twilion’s Guide to Twilio)</li> </ul> Qualifications Not all applicants will have skills that match a job description exactly. Twilio values diverse experiences in other industries, and we encourage everyone who meets the required qualifications to apply. While having “desired” qualifications make for a strong candidate, we encourage applicants with alternative experiences to also apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table! Required: <ul> <li>10+ years of internal communications experience</li> <li>5+ years of experience managing internal companywide events both in-person and virtual</li> <li>5+ years Tech industry experience</li> <li>Bachelor’s degree in English, journalism, communications, marketing, or otherwise writing-intensive field </li> <li>Proficiency with Zoom to manage large-scale events</li> <li>Proficient in consistently using AI for research, drafting, generating creative ideas, and sentiment analysis</li> <li>Experience using AI for drafting content and generating creative ideas</li> <li>Excellent verbal and written storytelling skills, including high-quality, thoughtful executive communications and strategic messaging for business-critical issues</li> <li>Experience conceiving and executing fun, creative programs connecting employees to company culture and strategy</li> <li>The presence and confidence to quickly become a trusted advisor to program managers and senior leaders</li> <li>An ability to roll with the punches and stay grounded in a highly fluid environment </li> <li>Results and metrics oriented. Thinks in terms of measurable results to gauge program effectiveness and course correct where needed</li> <li>Highly organized and detail-oriented</li> <li>Able to connect the dots and solve problems</li> <li>Proactive with a sense of urgency</li> <li>Calm under pressure</li> </ul> Desired: <ul> <li> Proficiency with AirTable, Slack, ServiceNow, Google Workspace, Staffbase, Slido, Polly </li> </ul> Location This role will be based in the San Francisco Bay Area. Travel This role requires 1-2 days a month in the San Francisco office. What We Offer There are many benefits to working at Twilio, including, in addition to competitive pay, things like generous time-off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location. Twilio thinks big. Do you? We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call <a href="https://www.twilio.com/company/values" target="_blank">Twilio Magic</a>. Additionally, we empower employees to build <a href="https://twilio.org/support-and-resources/impact-fund" target="_blank">positive change in their communities</a> by supporting their volunteering and donation efforts. So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, <a href="https://www.twilio.com/company/jobs#open-positions" target="_blank">please consider other open positions</a>. *Please note this role is open to candidates outside of Colorado, California, New York,Washington and Washington D.C. The information below is provided for candidates hired in those locations only. The estimated pay ranges for this role are as follows: <ul> <li> Based in Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, Vermont or Washington D.C.: $138,700 - $173,400. </li> <li> Based in New York, New Jersey, Washington State, or California (outside of the San Francisco Bay area): $146,800 - $183,600. </li> <li> Based in the San Francisco Bay area, California: $163,100 - $203,900. </li> <li> This role may be eligible to participate in Twilio’s equity plan and corporate bonus plan. All roles are eligible for the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave. </li> </ul> The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location within the state. Applications for this role are intended to be accepted until March 31, 2025 but may change based on business needs. Twilio is proud to be an equal opportunity employer. Twilio is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified Applicants with arrest or conviction records will be considered for Employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law. Twilio is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please contact us at <a href="#">accommodation@twilio.com</a>.

Twilio

Principal Internal Communications Manager, Editorial, Channels, & Events

River Spirit Casino

Event Planner - 966

<h3>Details </h3><ul> <li> Department: Administration - Physician Support Services</li> <li> Schedule: FT, Monday - Friday, 8am-5pm</li> <li> Hospital: Ascension Jane Phillips Medical Center</li> <li> Location: Bartlesville, OK</li> </ul><h3>Benefits </h3>Paid time off (PTO) Various health insurance options &amp; wellness plans Retirement benefits including employer match plans Long-term &amp; short-term disability Employee assistance programs (EAP) Parental leave &amp; adoption assistance Tuition reimbursement Ways to give back to your communityBenefit options and eligibility vary by position. Compensation varies based on factors including, but not limited to, experience, skills, education, performance and salary range at the time of the offer.<h3>Responsibilities </h3>Develop and implement policies, procedures and strategies related to the physician practice operations.<ul> <li>Develop goals, plans and standards consistent with clinical, administrative, legal and ethical requirements/objectives of the organization.</li> <li>Plan, organize and direct all activities related to staffing, including hiring, orienting, evaluating, disciplinary actions and continuing education initiatives.</li> <li>Prepare operational and departmental budgets and ensure compliance with allocated funding.</li> <li>Coordinate and direct internal/external audits.</li> <li>Direct and evaluate practice activities to achieve performance and quality control objectives</li> </ul><h3>Requirements </h3>Education:<ul><li>High School diploma equivalency with 5 years of applicable cumulative job specific experience required, with 2 of those years being in leadership/management OR Associate's degree/Bachelor's degree with 3 years of applicable cumulative job specific experience required, with 2 of those years being in leadership/management.</li></ul><h3>Additional Preferences </h3><ul> <li>Strong business leadership background</li> <li>Ambulatory care or outpatient hospital leadership preferred</li> <li>Excellent communication and organizational skills</li> <li>Ability to drive positive change and initiatives</li> </ul><h3>Why Join Our Team </h3>Ascension St. John has been serving Northeast Oklahoma with compassionate, personalized care since 1926. Join more than 7,000 associates and find a rewarding healthcare career at one of our 6 hospitals and numerous other sites of care. When you join our care teams, you join a team dedicated to providing spiritually centered, holistic care which sustains and improves the health of the communities we serve.Ascension is a leading non-profit, faith-based national health system made up of over 134,000 associates and 2,600 sites of care, including more than 140 hospitals and 40 senior living communities in 19 states.Our Mission, Vision and Values encompass everything we do at Ascension. Every associate is empowered to give back, volunteer and make a positive impact in their community. Ascension careers are more than jobs; they are opportunities to enhance your life and the lives of the people around you.<h3>Equal Employment Opportunity Employer </h3>Ascension will provide equal employment opportunities (EEO) to all associates and applicants for employment regardless of race, color, religion, national origin, citizenship, gender, sexual orientation, gender identification or expression, age, disability, marital status, amnesty, genetic information, carrier status or any other legally protected status or status as a covered veteran in accordance with applicable federal, state and local laws.For further information, view the <a href="https://www.eeoc.gov/sites/default/files/2022-10/22-088_EEOC_KnowYourRights_10_20.pdf" target="_blank">EEO Know Your Rights (English)</a> poster or <a href="https://www.eeoc.gov/sites/default/files/2022-10/22-088_EEOC_KnowYourRightsSp_10_20.pdf" target="_blank">EEO Know Your Rights (Spanish)</a> poster.As a military friendly organization, Ascension promotes career flexibility and offers many benefits to help support the well-being of our military families, spouses, veterans and reservists. Our associates are empowered to apply their military experience and unique perspective to their civilian career with Ascension.<a href="https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf" target="_blank">Pay Non-Discrimination Notice</a>Please note that Ascension will make an offer of employment only to individuals who have applied for a position using our official application. Be on alert for possible fraudulent offers of employment. Ascension will not solicit money or banking information from applicants.<h3>E-Verify Statement </h3>This employer participates in the Electronic Employment Verification Program. Please click the E-Verify link below for more information. <a href="https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf" target="_blank">E-Verify</a>

Ascension

Director of Physician Practice Operations

You could be the one who changes everything for our 28 million members by using technology to improve health outcomes around the world. As a diversified, national organization, Centene's technology professionals have access to competitive benefits including a fresh perspective on workplace flexibility. Position Purpose: Creates complex Enterprise-class data assets that provide business insight and aid business decision-making. Assets will include (but are not limited to) reports, visualizations, dashboards, and data extracts. Produces complex reports and performs meaningful quantitative or qualitative analyses addressing impactful business issues or questions. Combines these reports with subject-matter expertise to deliver coherent, insightful takeaways comprehensive read-outs, and advice/recommendations grounded in what our data is telling us.<ul> <li>Develops complex BI solution architecture that accurately translates business requirements to technology solutions and ensures the design will meet business requirements throughout the lifecycle of a change</li> <li>Participates in and implements day-to-day activities related to defining architecture, establishing infrastructure, and implementing standards used to create frameworks/patterns for delivering business intelligence solutions</li> <li>Conducts complex business analysis activities to enable technology solutions that adequately fulfill strategic business needs and objectives</li> <li>Delivers complex project setups, analysis, data flows, designs (wireframes/mock-up), etc., for and in partnership with customers</li> <li>Helps lead the execution of long-term strategic goals for business intelligence development in conjunction with end users, management, customers, and other stakeholders</li> <li>Conducts extensive research and makes recommendations on business intelligence products, services, and standards in support of procurement and development efforts</li> <li>Performs and oversees complex programming, quality assurance reviews, documentation, system deployment, training, and project setup/support</li> <li>Provides timely and appropriate communication to business owners, stakeholders, and users on issue status and resolution</li> <li>Develops, maintains, and implements the business intelligence architecture as a core asset at Centene</li> <li>Collaborates with end users to identify needs and opportunities for improved data management, process efficiency with respect to data and delivery</li> <li>Collaborates with both Enterprise Architecture (EA) and EDAS Solutions Architecture on the solution/service design to ensure it conforms to enterprise architectural standards and future roadmaps</li> <li>Performs other duties as assigned</li> <li>Complies with all policies and standards</li> </ul>Education/Experience: A Bachelor's degree in a quantitative or business field (e.g., statistics, mathematics, engineering, computer science). Requires 4 – 6 years of related experience. Or equivalent experience acquired through accomplishments of applicable knowledge, duties, scope and skill reflective of the level of this position. Technical Skills:<ul> <li>One or more of the following skills are desired.</li> <li>Experience with one or more of the following Business Intelligence; Data Analysis; Microsoft Azure; SQL (Programming Language); Tableau (Business Intelligence Software) or Power BI</li> <li>Experience with Data Modeling; Python (Programming Language); Quality Assurance; SQL (Programming Language)</li> <li>Experience with one or more of the following Analytical Techniques; Business Analysis; Quantitative Analysis; Risk Analysis; Root Cause Analysis; Statistical Process Controls</li> <li>Knowledge of Microsoft Visio; User Flows; Workflows</li> </ul> Soft Skills:<ul> <li>Intermediate - Seeks to acquire knowledge in area of specialty</li> <li>Intermediate - Ability to identify basic problems and procedural irregularities, collect data, establish facts, and draw valid conclusions</li> <li>Intermediate - Ability to work independently</li> <li>Intermediate - Demonstrated analytical skills</li> <li>Intermediate - Demonstrated project management skills</li> <li>Intermediate - Demonstrates a high level of accuracy, even under pressure</li> <li>Intermediate - Demonstrates excellent judgment and decision making skills</li> </ul>Pay Range: $85,300.00 - $158,100.00 per yearCentene offers a comprehensive benefits package including: competitive pay, health insurance, 401K and stock purchase plans, tuition reimbursement, paid time off plus holidays, and a flexible approach to work with remote, hybrid, field or office work schedules. Actual pay will be adjusted based on an individual's skills, experience, education, and other job-related factors permitted by law. Total compensation may also include additional forms of incentives.Centene is an equal opportunity employer that is committed to diversity, and values the ways in which we are different. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other characteristic protected by applicable law. Qualified applicants with arrest or conviction records will be considered in accordance with the LA County Ordinance and the California Fair Chance Act

Oklahoma Complete Health

Senior Business Intelligence Engineer

<h3>See yourself at Twilio</h3> Join the team as our next Senior Manager, Billing Operations <h3>Who we are &amp; why we’re hiring</h3> At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to<a href="https://customers.twilio.com/" target="_blank"> hundreds of thousands of businesses </a>and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to <a href="https://www.twilio.com/en-us/blog/open-work" target="_blank">remote-first work</a>, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. <h3>About the job</h3> This position is needed to drive operational excellence in our billing operations. We are seeking a dynamic and experienced leader to spearhead our Order-to-Cash process across multiple business lines. As the Senior Manager, Billing Operations, you will play a critical role in optimizing processes and systems. You’ll lead a global team of managers and individual contributors, shape the strategy, policies, and procedures while ensuring compliance, data integrity, and continuous process improvement. <h3>Responsibilities</h3> In this role, you’ll: <ul> <li>Oversee the end-to-end spectrum of billing operations, ensuring an accurate, efficient, and compliant process.</li> <li>Develop and implement comprehensive strategic plans, policies, and procedures in alignment with the company’s long-term goals.</li> <li>Optimize and manage the effectiveness of Zuora Billing systems, ensuring stability, reliability, and performance proactively.</li> <li>Drive continuous systems and process improvement with an automation first bias.</li> <li>Ensure all billing-related processes are in compliance with audit requirements. Proactively assessing and seeking process optimization alignment with control objectives.</li> <li>Oversee response to internal or external audit requests with speed and precision.</li> <li>Work closely with Deal Desk, Customer Support, Accounting, Engineering, Sales, and other internal stakeholders to tackle complex billing challenges, and develop enhancements to improve efficiency and effectiveness.</li> <li>Build ad hoc custom Zuora reports and queries to support internal initiatives, respond to customer billing disputes, etc.</li> <li>Provide strategic insights and guidance on alignment with the organization's objectives, identifying opportunities for growth and improvement.</li> <li>Develop and monitor key operational metrics to synthesize into meaningful reporting and recommendations to relevant stakeholders.</li> <li>Lead, motivate, and support the global team to achieve peak performance and productivity.</li> </ul> <h3>Qualifications </h3> Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table! Required: <ul> <li>Minimum of 7+ years of relevant order-to-cash experience, including a minimum of 5+ years managing a billing team</li> <li>Solid working knowledge of business systems, particularly Zuora (minimum of 3+ years experience), Salesforce CRM, Avalara, and Oracle Fusion</li> <li>Strong analytical and problem-solving skills and proven ability to perform strategic planning and priority setting to navigate complex billing scenarios and drive continuous improvement</li> <li>Demonstrated track record of improving processes, solving complex problems, and implementing solutions that enhance operational efficiency and compliance</li> <li>Strong leadership skills, with the ability to coach, motivate, and inspire the team to achieve excellence</li> <li>Excellent verbal and written communication skills and proven ability to collaborate effectively with cross-functional teams</li> <li>Demonstrated resilience, adaptability, and capacity adhering to firm deadlines while working under pressure</li> <li>Advanced ability to interpret and manipulate large datasets, including advanced proficiency in Microsoft Excel</li> <li>Strong knowledge and understanding of SOX controls</li> </ul> Desired: <ul> <li>Bachelor’s degree in Finance, Accounting or related field</li> <li>Experience managing a regionally distributed team</li> <li>Experience with high-growth technology companies, preferably in SaaS.</li> <li>Proficiency in the Google Suite (Gmail, Docs, Sheets, etc.), and familiarity with Slack</li> </ul> <h3>Location</h3> This role will be remotebut is not eligible to be hired in San Francisco, CA, Oakland, CA, San Jose, CA, or the surrounding areas. <h3>Travel</h3> We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings. <h3>What We Offer</h3> There are many benefits to working at Twilio, including, in addition to competitive pay, things like generous time-off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location. Compensation *Please note this role is open to candidates outside of California, Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Washington D.C., and Washington State. The information below is provided for candidates hired in those locations only. The estimated pay ranges for this role are as follows: <ul> <li>Based in Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, Vermont or Washington D.C. : $114,000 - $143,000</li> <li>Based in New York, New Jersey, Washington State, or California (outside of the San Francisco Bay area): $121,000 - $151,000</li> <li>Based in the San Francisco Bay area, California: $134,000 - $168,000</li> <li>This role may be eligible to participate in Twilio’s equity and corporate bonus plan. All roles are generally eligible for the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave.</li> </ul> The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location. <h3>Twilio thinks big. Do you?</h3> We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call <a href="https://www.twilio.com/company/values" target="_blank">Twilio Magic</a>. Additionally, we empower employees to build <a href="https://twilio.org/support-and-resources/impact-fund" target="_blank">positive change in their communities</a> by supporting their volunteering and donation efforts. So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, <a href="https://www.twilio.com/company/jobs#open-positions" target="_blank">please consider other open positions</a>. <h3>US job post: application deadline information</h3> Applications for this role are intended to be accepted until 04/12/25 but may change based on business needs. Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law. Twilio is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please contact us at <a href="#">accommodations@twilio.com</a>.

Senior Manager, Billing Operations

<h3> Position Summary </h3> The Human Capital Offering Portfolio focuses on helping organizations manage and improve their performance through their most important asset: their people. To stay in front, organizations need to have real-time access to Human Capital insights, experts and innovative technology solutions that are designed to not only drive but sustain and extend organizational performance and engagement. Supporting the products and capabilities of the Human Capital Offering Portfolio, our team is full of passionate, energetic, and multi-talented engineers who are excited about building the world’s greatest personalized and business friendly applications. This role is central to Deloitte’s Human Capital Team, and will spearhead, plan, coordinate, and deliver a variety of Generative AI projects. You will be responsible for leading one or more complex Generative AI projects, including project timeline, scope prioritization, cost, dependencies, and performance risks. This person must be an expert in communication, technology project management, understanding the overall product roadmap, technology stack, application suite, business processes and any downstream system and business impacts. They will collaborate with internal and vendor peers, executives, and line of business partners to ensure the success of projects. Recruiting for this role ends on 5/31/25 Join this team: We’re seeking a highly motivated and experienced Project Manager (PM)/Scrum Master (SM)/Manager with AI experience. This person will help build Human Capital solutions used by the biggest and most influential businesses around the world. Responsibilities: * Collaborate / Align technical and non-technical team members to translate customer needs into world-class solutions * Play a key role in bridging technical and business aspects of AI projects, ensuring that the scopes are feasible, aligned with technical capabilities' roadmap, market maturity, and targeted towards tangible business values * Lead / Coach teams new to Agile / Scrum methodologies * Collaborate with the business to prioritize and define Epics and User Stories * Document User Stories and Acceptance criteria in Jira * Identify / Manage / Mitigate risks to prevent issues * Align / Ensure end-to-end solution success and readiness * Work collaboratively to guide new teams thru the forming, storming, and norming phases * Provide / Accept continuous feedback in the spirit of continuous improvement * Ensure Scrum ceremonies are collaborative, occur on time, and adhere to "best practice" * Promote a healthy and sustainable work environment by using teams’ average velocity to properly size Sprints * Coordinate cross functionally to remove blockers and manage dependencies * Continuously drive execution and accountability * Monitor / Communicate solution status * Determine what’s important and make solution decisions in the absence of clear guidelines or Product Owner participation * When needed, do "whatever it takes" to ensure success * Coach junior PMs / SMs / BAs Required Qualifications: * Bachelor's degree * GenAI/Machine Learning certification * Scrum Master Certification * PMP or other accredited Project Management certifications * 4+ years of experience in Agile/Scrum * 4+ years of JIRA/Confluence experience * 4+ years of familiarity with cloud technologies (AWS, GCP, Azure) * 1+ years of experience leading cross-functional teams to identify, scope, and build GenAI/Machine Learning solutions * 1+ years of experience with Large Language Models (LLM) * 2+ years coaching junior level team members * 2+ years of experience with financial/budget management and complex cost-benefit analysis * 2+ years of experience prioritizing/managing a Portfolio of related projects * Ability to travel 0-25%, on average, based on the work you do and the clients and industries/sectors you serve. * Limited immigration sponsorship may be available Preferred Qualifications: * Bachelor’s degree in Computer Science or Engineering * Excellent verbal/written communication skills * Understanding of AI product management methodologies * Agile Certifications (CSM; ACP; CSPO; SAFe; LeSS) * Excellent organizational skills * Attention to detail and follow up * Past development experience * DevOps awareness * Experience with HRM Systems - SAP, Oracle, SuccessFactors, Workday Information for applicants with a need for accommodation: <a href="https://www2.deloitte.com/us/en/pages/careers/articles/join-deloitte-assistance-for-disabled-applicants.html" target="_blank">https://www2.deloitte.com/us/en/pages/careers/articles/join-deloitte-assistance-for-disabled-applicants.html</a> Possible Locations: Atlanta, Austin, Baltimore, Birmingham, Boca Raton, Boise, Boston, Charlotte, Chicago, Cincinnati, Cleveland, Columbus, Costa Mesa, Dallas, Davenport, Dayton, Denver, Des Moines, Detroit, Fort Worth, Fresno, Grand Rapids, Harrisburg, Hartford, Houston, Indianapolis, Jacksonville, Jersey City, Kansas City, Las Vegas, Los Angeles, Louisville, McLean, Memphis, Miami, Midland, Minneapolis, Morristown, Nashville, New Orleans, New York, Philadelphia, Pleasanton, Pittsburgh, Portland, Princeton, Raleigh, Richmond, Rochester, Rosslyn, Sacramento, Salt Lake City, San Diego, San Francisco, San Jose, Seattle, St. Louis, Stamford, Tampa, Tempe, Tulsa, Washington DC The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $144,600 to $241,000. You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance. For more information about Human Capital, visit our landing page at: <a href="https://www2.deloitte.com/us/en/pages/careers/articles/join-deloitte-human-capital-consulting-jobs.html" target="_blank">https://www2.deloitte.com/us/en/pages/careers/articles/join-deloitte-human-capital-consulting-jobs.html</a> #HC25 #HCaaS25 Recruiting tips From developing a stand out resume to putting your best foot forward in the interview, we want you to feel prepared and confident as you explore opportunities at Deloitte. <a href="https://www2.deloitte.com/us/en/pages/careers/topics/recruiting-tips.html" target="_blank">Check out recruiting tips from Deloitte recruiters.</a> Benefits At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. <a href="https://www2.deloitte.com/us/en/pages/careers/articles/life-at-deloitte-benefits-and-rewards.html" target="_blank">Learn more about what working at Deloitte can mean for you.</a> Our people and culture Our inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ideas and perspectives, and bring more creativity and innovation to help solve our client most complex challenges. This makes Deloitte one of the most rewarding places to work. Our purpose Deloitte’s purpose is to make an impact that matters for our clients, our people, and in our communities. We are creating trust and confidence in a more equitable society. At Deloitte, purpose is synonymous with how we work every day. It defines who we are. We are focusing our collective efforts to advance sustainability, equity, and trust that come to life through our core commitments. <a href="https://www2.deloitte.com/us/en/pages/about-deloitte/articles/purpose-at-deloitte-us.html" target="_blank">Learn more about Deloitte's purpose, commitments, and impact.</a> Professional development From entry-level employees to senior leaders, we believe there’s always room to learn. We offer opportunities to build new skills, take on leadership opportunities and connect and grow through mentorship. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their career.

Deloitte

GenAI/Machine Learning Technical Project Manager

About Lumen Lumen connects the world. We are igniting business growth by connecting people, data and applications – quickly, securely, and effortlessly. Together, we are building a culture and company from the people up – committed to teamwork, trust and transparency. People power progress. We’re looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future. <h2>The Role</h2> As a Lead Technical Program Manager, you will be a key member of the Project Management Office (PMO) leadership team and will influence the broader strategic and operational needs within the PMO. This position provides skilled Program and Project leadership to plan, manage and deliver all aspects of one or more large, technical and complex Program(s) / Project(s), crossing multiple disciplines. Key success factors for this role are a track record and passion for leading and delivering Program(s) and Project(s) on-time, on-budget and to scope specifications. This is a lead PM role in a matirx management environment where strong leadership, training and mentoring of less expereinced PM’s is required. <h2>Location</h2> This is a remote opportunity open to candidates located anywhere in the U.S. <h2>The Main Responsibilities</h2> <ul> <li>Collaborating with directors, and leads within the PMO and across groups.</li> <li>Manage Jira rollout and portfolio.</li> <li>Synthesize disparate information into clear recommendations, actions and decisions.</li> <li>Provides technical direction to engineering projects and services in an assigned area, from design to start-up. </li> <li>Lead to ensure that the project is on schedule, is high quality, is within budget, and meets the measures of success (MOS) and the high-level achievements (HLA). </li> <li>Oversee and mitigate risks across technical functional lanes to ensure that project meets agreed upon MOS and HLAs. </li> <li>Lead and maintain client/stakeholder partnership to ensure overall satisfaction. </li> <li>Responsible for resource requirements/allocation.</li> <li>Develops methodologies, procedures, and systems to produce financial reporting.</li> <li>Acts as project team leader.</li> <li>Maintain knowledge in several of the following: technical architecture and solution creation, software development lifecycle management in mainframe, midrange and three tier architecture, software testing methodology, production deployment, development, and requirements management.</li> </ul> <h2>What We Look For in a Candidate</h2> <ul> <li>Bachelor’s degree or equivalent education and related experience.</li> <li>Expertise and training in program and project management methods (waterfall &amp; agile), and a strong business acumen.</li> <li>4+ years of experience as a Project/Program manager implementing and executing large scale, complex technical projects.</li> <li>Experience implementing and executing Jira.</li> </ul> <h2>Compensation</h2> This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors. Location Based Pay Ranges: $103,711 - $138,281 in these states: AL, AR, AZ, FL, GA, IA, ID, IN, KS, KY, LA, ME, MO, MS, MT, ND, NE, NM, OH, OK, PA, SC, SD, TN, UT, VT, WI, WV, and WY. $108,896 - $145,195 in these states: CO, HI, MI, MN, NC, NH, NV, OR, and RI. $114,082 - $152,109 in these states: AK, CA, CT, DC, DE, IL, MA, MD, NJ, NY, TX, VA, and WA. #LI-NW1 Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and/or sales compensation) as you move through the selection process. Learn more about Lumen's: <ul> <li><a href="https://jobs.lumen.com/global/en/benefits-statement" target="_blank">Benefits</a></li> <li><a href="https://jobs.lumen.com/global/en/compensation-information" target="_blank">Bonus Structure</a></li> </ul> <h2>What to Expect Next</h2> Based on your job application information you may be given the opportunity to complete a video interview immediately after applying. This will include a set of questions for you to record a response to in addition to Game Challenges. Completion of this video interview is a requirement in order to be considered for our open position. Now not a good time? No worries, we will also send you an email with a link to complete the video interview. We strongly recommend that you complete this within 5 days of your application date. Requisition #: 337239 Background Screening If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our <a href="https://jobs.lumen.com/global/en/faq" target="_blank">FAQ page</a>. Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Equal Employment Opportunities We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training. Disclaimer The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions. In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information. Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name. Application Deadline 03/19/2025

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