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Thermo Fisher Scientific

Pricing Analyst III

Overview This is a remote role that may only be hired in the following location: Florida This position is responsible for developing, soliciting, and promoting the Small Business Administration (SBA) Lending Line of Business. Facilitates loan processing by reviewing applicants and preparing submission packages. Consults with bankers and customers to deliver customer-driven, high-quality credit solutions to target markets. Focuses on building customer and business relationships to achieve goals and assist with SBA sales leads. Responsibilities <ul> <li>Pre-screening - Assesses applicants for loan eligibility. Conducts credit analysis, identifies risks, and handles negotiations to streamline the sales process.</li> <li>Loan Processing - Facilitates loans requests through application, underwriting, closing, and related servicing activities. Ensures compliance with all applicable regulations and SBA guidelines.</li> <li>Sales - Promotes SBA services to bankers, associates, and third parties. Establishes goals and objectives for non-interest income revenue streams. Participates in direct calling and referral methods to solicit loans. Proactively seeks ways to maximize professional ability and results.</li> <li>Relationship Development - Develops relationships both inside and outside the Bank to generate loan leads. Engages with business partners in order to build a strong referral network. Enhances client retention, consultation, and satisfaction through sales and service activities.</li> </ul> Qualifications Bachelor's Degree and 8 years of experience in Financial Industry including SBA lending OR High School Diploma or GED and 12 years of experience in Financial Industry including SBA lending License or Certification Type: NA Skill(s): Thorough knowledge of SBA guidelines and processes, Experience in SBA financial programs created to address the various needs of small businesses, Strong knowledge of SBA SOPs, program eligibility, credit criteria, and loan structure requirements First Citizens benefits programs are designed to meet our associates where they are in life. Full-time associates (20+ hours) are offered a comprehensive benefits program, with customized offerings, including those designed to support families, however defined. More information regarding our benefits offerings can be found here: <a href="https://jobs.firstcitizens.com/benefits" target="_blank">https://jobs.firstcitizens.com/benefits</a>.

SVB Financial Group

SBA Loan Officer (Remote - FL)

Overview This is a remote role that may be hired in several markets across the United States. This Second Line of Defense role is responsible for assessment and oversight of risks taken by the Bank at an advanced level of ability. Oversees First Line of Defense activities through objective risk assessment, effective challenge, monitoring, and reporting of the Bank's Risk Profile, including top and emerging risks. Provides leadership, consultation, and support for risk management techniques, practices, and procedures that protect the Bank from loss or exposure. Facilitates the development of analyses and reports to support the appropriate identification, assessment, monitoring, and reporting of new or existing risks. Assists in the review and enhancement of internal controls. Maintains a strong knowledge of new or emerging risk management techniques and trends through professional networking and industry involvement. Develops collaborative partnerships with internal departments, external auditors, regulatory agencies, and other stakeholders to support the company's Risk Management Framework. May provide guidance to less experienced associates in the department. Data Oversight (DO) – part of Operational Risk Management (ORM) has an exciting opportunity for a Risk Officer II. This role reports to the Data Oversight Director. The Risk Officer II will partner with key stakeholders across the DO team and the front line to provide effective challenge, targeted risk assessments, control testing, issues management and RCSA support. They will support oversight of front-line activities and review and challenge the development, management and maintenance of relevant governance documents spanning standards and procedures. The Risk Officer II will be a pivotal team member in establishing strong governance within the function. The ideal candidate will be a self-starter, able to work independently and capable of supporting leadership and innovation for the risk function. Responsibilities <ul> <li>Risk Oversight &amp; Monitoring - Provides objective oversight of risks through effective challenge using defined methodologies and subject matter expertise. Provides valuable input and consultation for risk management while supporting leadership initiatives. Fosters business unit relationships and implements or supports training to promote engagement in risk management programs, including compliance with all risk policies and standards. May assist with presentations, workshops, and other materials as necessary to communicate risk management tactics. May provide guidance to less experienced associates in the department.</li> <li> <ul> <li> Risk Management Proficiency - Maintains a strong knowledge of risk management developments or changes within the organization, industry, and market. Develops active relationships within professional networks to stay current on emerging issues and regulatory requirements. Communicates risk vision and regulatory requirements to applicable stakeholders, including less experienced associates in the work group. </li> <li> Business Support - Provides support for business programs, initiatives, and leaders. Serves as a consultant on risk best practices, processes, and regulatory requirements. Facilitates reporting and interdepartmental collaboration. </li> <li> Exam Support - Assists with internal audits through partnership with both internal and external auditors. Works closely with regulatory agencies and assists regulatory exams. Ensures that all auditing or exam preparatory needs are met. </li> <li> Data Oversight – Able to proactively assess data risks and controls; able to collaborate with stakeholders to identify and mitigate potential data-related risks that could impact the organizations risk profile. </li> </ul> </li> </ul> Qualifications Bachelor's Degree and 6 years of experience in Financial Services (preferably large financial institutions), Enterprise Risk Management, Operational Risk Management, Compliance, Audit, Finance, or Accounting OR High School Diploma or GED and 10 years of experience in Financial Services, Enterprise Risk Management, Operational Risk Management, Compliance, Audit, Finance, or Accounting. Area(s) of Experience: Enterprise Risk Management, Operational Risk Management with a focus on and understanding of the importance of data. Experience working with Governance Risk and Compliance applications, knowledge of risk techniques and practices, knowledge of, and appreciation for, Enterprise Data Management. Skill(s): Experience working with Governance Risk and Compliance applications, Knowledge of risk techniques and practices, with a focus on data governance and data quality risks. Knowledge of operational and enterprise risk management including identification, assessment, and escalation of risk issues. Knowledge and understanding of data (source/input through consumption) and data quality issues. Ability to track and coordinate large, complex processes, and demonstrate knowledge of regulatory guidance pertaining to enterprise and operational risk as well as risk control frameworks, PC Skills including Microsoft Visio, Excel, and PowerPoint. <ul> <li>Experience designing and delivering management and board reporting in a large company, preferably a large financial institution.</li> <li>1st and/or 2nd line experience in risk management within a large financial institution, preferably within Operational or Enterprise Risk with a focus on data. </li> <li>Experience working in Governance, specifically committee management.</li> <li>Proven problem solver with ability to provide in-depth analysis of complex problems, manage risk and make quick decisions.</li> <li>Independent, adaptable and highly motivated individual able to work in a rapidly evolving environment, where priorities may change quickly. </li> <li>Able to assist in the implementation of operational risk frameworks and driving a strong risk management culture, with an understanding of the importance of data. </li> <li>Highly developed written and verbal communication ability.</li> <li>Must be able to meet tight deadlines for critical deliverables. </li> </ul> If hired in North Carolina or Arizona, the base pay for this position is generally between $105,000.00 and $145,000.00. If hired in California, the base pay for this position is generally between $115,000.00 and $150,000.00. Actual starting base pay will be determined based on skills, experience, location, and other non-discriminatory factors permitted by law. For some roles, total compensation may also include variable incentives, bonuses, benefits, and/or other awards as outlined in the offer of employment. First Citizens benefits programs are designed to meet our associates where they are in life. Full-time associates (20+ hours) are offered a comprehensive benefits program, with customized offerings, including those designed to support families, however defined. More information regarding our benefits offerings can be found here: <a href="https://jobs.firstcitizens.com/benefits" target="_blank">https://jobs.firstcitizens.com/benefits</a>. This job posting is expected to remain active for 15 days from the initial posting date listed above. If it is necessary to extend this deadline, the posting will remain active as appropriate. Job postings may come down early due to business need or a high volume of applicants.

Risk Officer II - Data Oversight

*Sponsorship is not available for this position* What you can expectYou will be part of the global NOC team responsible for keeping the Zoom services operational, and monitoring Infrastructure &amp; AWS cloud technologies. Responsible for uptime of Zoom application &amp; tools which is used to analyze the internal &amp; external KPI/SLA metrics. Monitoring tools play a key role in identifying, detecting &amp; resolving issues to help smooth operations.About the TeamYou will be part of the global NOC team responsible for keeping the Zoom services operational, and monitoring Infrastructure &amp; AWS cloud technologies. Responsible for uptime of Zoom application &amp; tools which is used to analyze the internal &amp; external KPI/SLA metrics. Monitoring tools play a key role in identifying, detecting &amp; resolving issues to help smooth operations.Responsibilities<ul> <li>Monitor system events/alerts and incident reports to ensure maximum service uptime.</li> <li>Serve as a first-level escalation point for all system-generated events/alerts and user-generated incidents, escalating to appropriate teams based on defined procedures.</li> <li>Troubleshoot and gather critical information for system events/alerts and incident reports to ensure prompt investigation.</li> <li>Apply understanding and knowledge of information systems products and services to assist users.</li> <li>Recognize, research, isolate, and resolve information systems problems.</li> <li>Coordinate escalations to appropriate technical, professional, or service personnel for services, repairs, training, and follow-up.</li> <li>Work a rotating schedule, including evenings, weekends, and holidays as needed, with some on-call support required.</li> <li>Own the incident lifecycle management process.</li> </ul>What we’re looking for<ul> <li>Possess Incident management skills to drive incidents impacting Zoom customers.</li> <li>Have extensive hands-on experience managing high-pressure incidents and driving them to resolution.</li> <li>Possess a deep infrastructure understanding including multi-cloud setup.</li> <li>Have a solid understanding of operations is essential.</li> <li>Be proficient in enterprise monitoring tools (Grafana, Splunk, Jira).</li> <li>Have hands-on experience with Jira &amp; ServiceNow on report building as well as with ITSM workflow &amp; its process implementations (Incident &amp; Problem Management).</li> <li>Have extensive experience in running change control &amp; incident review meetings.</li> <li>Possess a good understanding of the application deployments in the DevOps world.</li> <li>Have experience with scripting and programming language (Python, Bash, etc).</li> </ul>Salary Range or On Target Earnings:Minimum:$83,700.00Maximum:$178,000.00In addition to the base salary and/or OTE listed Zoom has a Total Direct Compensation philosophy that takes into consideration; base salary, bonus and equity value.Note: Starting pay will be based on a number of factors and commensurate with qualifications &amp; experience.We also have a location based compensation structure; there may be a different range for candidates in this and other locationsAt Zoom, we offer a window of at least 5 days for you to apply because we believe in giving you every opportunity. Below is the potential closing date, just in case you want to mark it on your calendar. We look forward to receiving your application!Anticipated Position Close Date:09/23/24Ways of Working Our structured hybrid approach is centered around our offices and remote work environments. The work style of each role, Hybrid, Remote, or In-Person is indicated in the job description/posting.Benefits As part of our award-winning workplace culture and commitment to delivering happiness, our benefits program offers a variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health; support work-life balance; and contribute to their community in meaningful ways. Click <a href="https://careers.zoom.us/benefits" target="_blank">Learn</a><a href="http://careers.zoom.us/benefits" target="_blank"> </a>for more information.About Us Zoomies help people stay connected so they can get more done together. We set out to build the best collaboration platform for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinars. We’re problem-solvers, working at a fast pace to design solutions with our customers and users in mind. Here, you’ll work across teams to deliver impactful projects that are changing the way people communicate and enjoy opportunities to advance your career in a diverse, inclusive environment. Our Commitment​ We believe that the unique contributions of all Zoomies is the driver of our success. To make sure that our products and culture continue to incorporate everyone's perspectives and experience we never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. Zoom is proud to be an equal opportunity workplace and is an affirmative action employer. All your information will be kept confidential according to EEO guidelines.We welcome people of different backgrounds, experiences, abilities and perspectives including qualified applicants with arrest and conviction records and any qualified applicants requiring reasonable accommodations in accordance with the law. If you need assistance navigating the interview process due to a medical disability, please submit an <a href="https://form.asana.com/?k=OIuqpO5Tv9XQTWp1bNYd8w&amp;d=1127274756253361" target="_blank">Accommodations Request Form</a> and someone from our team will reach out soon. This form is solely for applicants who require an accommodation due to a qualifying medical disability. Non-accommodation-related requests, such as application follow-ups or technical issues, will not be addressed.#LI-Remote

Zoom

NOC Engineer

About Pinterest: Millions of people across the world come to Pinterest to find new ideas every day. It’s where they get inspiration, dream about new possibilities and plan for what matters most. Our mission is to help those people find their inspiration and create a life they love. In your role, you’ll be challenged to take on work that upholds this mission and pushes Pinterest forward. You’ll grow as a person and leader in your field, all the while helping Pinners make their lives better in the positive corner of the internet. Creating a life you love also means finding a career that celebrates the unique perspectives and experiences that you bring. As you read through the expectations of the position, consider how your skills and experiences may complement the responsibilities of the role. We encourage you to think through your relevant and transferable skills from prior experiences. Our new progressive work model is called PinFlex, a term that’s uniquely Pinterest to describe our flexible approach to living and working. Visit our <a href="https://www.pinterestcareers.com/our-life/pinflex/" target="_blank">PinFlex</a> landing page to learn more. The Growth org connects people to their first inspiring use case on Pinterest and creates engaging hooks to encourage them to keep coming back. As a Staff Product Manager for Notifications Relevance, you’ll partner with ML engineers, data scientists, researchers, and designers to drive Pinner retention through notifications — one of our highest impact engagement channels. The initiatives you drive will have company-level impact and bring delight to millions of Pinners across the world, as you push forth the cutting edge of machine learning to drive sustainable user growth. What you’ll do: <ul> <li>Chart out an exciting vision for where our Notifications platform is headed, using the best machine learning solutions across the company to build inspirational &amp; timely notifications that continuously motivate users to come back to Pinterest </li> <li>Deeply understand our users, synthesizing qualitative &amp; quantitative data on how they behave, how they respond to different notification experiences, and where the biggest gaps are in meeting their needs</li> <li>Proactively build partnerships with a diverse set of stakeholders across Pinterest, and act as a spokesperson + lead within the Notifications team</li> <li>Build a strong culture of experimentation, rapid learning, and execution within Notifications, ultimately driving Pinterest-level growth and engagement</li> <li>Mentor peer product managers in Growth, building their skills and domain knowledge as they continue to grow their careers in product management</li> </ul> What we’re looking for: <ul> <li>Demonstrated success as a product manager at fast-growing companies </li> <li>Previous experience working on consumer-facing, content relevance products at high scale. Expertise in email + push notifications and machine learning is a plus</li> <li>Strong analytical skills to define product strategy and drive decision making, making appropriate trade-offs based on data analysis and qualitative feedback from Pinners</li> <li>Strong technical breadth and judgment — ability to quickly ramp up and go deep on a range of technologies, ability to identify technical risks and tradeoffs </li> <li>Proven ability to lead in ambiguous environments, aligning across functions, teams, and orgs to deliver on time in a highly collaborative environment</li> <li>Strong written and verbal communication skills with clear communication of complex topics</li> <li>Exceptional relationship-building skills, organizational awareness, and ability to persuade others to accomplish program objectives while holding yourself and your team to a high standard of accountability</li> </ul> Relocation Statement: <ul> <li>This position is not eligible for relocation assistance. Visit our <a href="https://www.pinterestcareers.com/pinflex/" target="_blank">PinFlex</a> page to learn more about our working model.</li> </ul> In-Office Requirement: <ul> <li>We let the type of work you do guide the collaboration style. That means we're not always working in an office, but we continue to gather for key moments of collaboration and connection.</li> <li>This role will need to be in the office for in-person collaboration 1-2 times/quarter and therefore can be situated anywhere in the country.</li> </ul> #LI-REMOTE #LI-LA At Pinterest we believe the workplace should be equitable, inclusive, and inspiring for every employee. In an effort to provide greater transparency, we are sharing the base salary range for this position. The position is also eligible for equity. Final salary is based on a number of factors including location, travel, relevant prior experience, or particular skills and expertise. Information regarding the culture at Pinterest and benefits available for this position can be found <a href="https://www.pinterestcareers.com/pinterest-life/" target="_blank">here</a>. US based applicants only $148,049—$304,496 USD Our Commitment to Diversity: Pinterest is an equal opportunity employer and makes employment decisions on the basis of merit. We want to have the best qualified people in every job. All qualified applicants will receive consideration for employment without regard to race, color, ancestry, national origin, religion or religious creed, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, age, marital status, status as a protected veteran, physical or mental disability, medical condition, genetic information or characteristics (or those of a family member) or any other consideration made unlawful by applicable federal, state or local laws. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you require a medical or religious accommodation during the job application process, please complete <a href="https://forms.gle/sS24D4WboEKUZMQK6" target="_blank">this form</a> for support.

Pinterest

Staff Product Manager, Notifications Relevance

Overview This is a remote role that may only be hired in the following locations: North Carolina or South Carolina Responsible for the servicing and retention of insurance customers. Proactively works with customers to provide resources, offer services, and understand their evolving needs during the policy year and at renewal. Responds to daily inquiries and handles agency billing. Facilitates workflow and identifies sales growth opportunities. Responsible for the handling, processing, and servicing of new and existing insurance customers. Responsibilities <ul> <li>Account Servicing - Responds to service requests and proactively identifies needs. Manages new and existing customer activities including policy check-in, renewals, cancellations, endorsements, and initial claim activity. Performs data entry, processing, and risk analysis. Ensures accuracy and compliance with all rules and regulations.</li> <li>Sales &amp; Support - Develops influential relationships with carriers and customers to achieve business goals and streamline service experience. Identifies sales, coverage, and additional opportunities for existing customers. Responsible for marketing, quoting, and proposal preparation of customer insurance programs. Key stakeholder in customer satisfaction and retention results.</li> <li>Operations - Performs various operational tasks that occur during customer, carrier, and associate inquiries. Serves as primary point of contact for carrier and customer requests.</li> <li>Reporting - Maintains customer notes, assuring proper follow-up and documentation through all elements of the relationship. Monitors claim activity for larger commercial risks and reports to appropriate parties as needed.</li> </ul> Qualifications Bachelor's Degree and 0 years of experience in Support or Customer Service or Insurance Agency OR High School Diploma or GED and 4 years of experience in Support or Customer Service or Insurance Agency Preferred Area of Experience: P&amp;C Insurance Required License or Certification Type: Property and Casualty License Preferred Qualifications: Applied Epic software experience More than five years in Large Commercial Insurance First Citizens benefits programs are designed to meet our associates where they are in life. Full-time associates (20+ hours) are offered a comprehensive benefits program, with customized offerings, including those designed to support families, however defined. More information regarding our benefits offerings can be found here: <a href="https://jobs.firstcitizens.com/benefits" target="_blank">https://jobs.firstcitizens.com/benefits</a>.

Insurance Account Specialist (Remote- NC, SC) - Commercial Lines

Overview Silicon Valley Bank (SVB) is seeking an experienced professional to manage market research projects from inception to completion. This is an important role within the Client Insights team, which is responsible for representing the client voice in decision making across the organization. Responsibilities This individual will be responsible for: <ul> <li> Independently managing all aspects of the research process from scoping to research design, analysis, interpretation of results, and delivery of presentations to support various initiatives through close collaboration with teams throughout the organization. Including, but not limited to: <ul> <li>Developing cohesive measurement strategies and methodologies to influence business decision-making processes.</li> <li>Analyzing various sources of data to identify market and competitive trends and insights</li> <li>Translating insights into clear, practical recommendations through creative and compelling presentations</li> </ul> </li> <li>Representing the client in strategic discussions – inform briefs, development of product and company level narratives, and answer executive-level questions to ensure that action is taken on insights.</li> </ul> The right candidate should be able to cultivate consultative-based relationships and work as a strategic partner to senior leaders, and to support decision making with powerful client insights. The candidate must be results-oriented, client focused, and have excellent written and verbal/visual communication skills. Qualifications <ul>Bachelor's Degree and 5 years of experience in Research, Statistical Methodology, Data Analysis, or Database Maintenance OR High School Diploma or GED and 9 years of experience in Research, Statistical Methodology, Data Analysis, or Database Maintenance</ul> Additional Preferred Qualifications: <ul><ul><ul> <li>BA/BS required </li> <li>At least 5-7 years of customer research experience, with a level of proficiency with all aspects of research both qualitative and quantitative </li> <li>Sound understand of research principles and design methodologies</li> <li>Resourceful, pragmatic and flexible while keeping research standards </li> <li>Data savvy with a strong attention to detail and accuracy; SPSS and Q proficient</li> <li>Strong organization and problem-solving skills to prioritize multiple project and tasks</li> <li>Experience in B2B, financial services, or in the innovation sector a strong plus</li> <li>User experience research is also a plus</li> </ul></ul></ul> The base pay for this position in CA is generally between $130,500 and $200,000. Actual starting base pay will be determined based on skills, experience, location, and other non-discriminatory factors permitted by law. For some roles, total compensation may also include variable incentives, bonuses, benefits, and/or other awards as outlined in the offer of employment. First Citizens benefits programs are designed to meet our associates where they are in life. Full-time associates (20+ hours) are offered a comprehensive benefits program, with customized offerings, including those designed to support families, however defined. More information regarding our benefits offerings can be found here: <a href="https://jobs.firstcitizens.com/benefits" target="_blank">https://jobs.firstcitizens.com/benefits</a>

Market Research Lead - Hybrid

What you can expectAs a Cyber Threat Intelligence Automation Engineer, you will collect and analyze data to identify potential cyber threats and vulnerabilities. You also design and implement playbooks to enhance the efficiency of threat intelligence operations. You will collaborate with other security teams, including SOC, incident response, and vulnerability management to ensure cohesive threat management. This role requires a blend of technical expertise, analytical thinking, and the ability to work in a fast-paced environment.About the TeamOn this team, you'll utilize your privacy and security expertise to drive Zoom's privacy standards in engineering and products. You'll conduct source code and architecture reviews, lead privacy assessments for new features, and collaborate with cross-functional teams to align and streamline privacy processes. Your role involves identifying and mitigating privacy concerns in AI-related features, defining privacy goals, and providing guidance to protect users' privacy. Additionally, you'll evaluate tools for privacy implementation, offer training, and mentor other team members in security and engineering roles.What we’re looking for<ul> <li>Have a minimum 3 years of experience in cyber threat intelligence, with a focus on automation</li> <li>Experience with threat intelligence platforms (TIP) and security information and event management (SIEM) systems</li> <li>Demonstrate Proficiency in scripting languages such as Python, PowerShell, or Bash</li> <li>Have hands-on experience with with SOAR (Security Orchestration, Automation, and Response) tools</li> <li>Show familiarity with various cybersecurity frameworks and standards (e.g., MITRE ATT&amp;CK, NIST, ISO 27001)</li> <li>Have knowledge of cloud security principles and experience with cloud platforms (e.g., AWS, Azure, GCP)</li> <li>Show understanding of network protocols, operating systems, and cybersecurity technologies</li> </ul>Ways of Working Our structured hybrid approach is centered around our offices and remote work environments. The work style of each role, Hybrid, Remote, or In-Person is indicated in the job description/posting.Benefits As part of our award-winning workplace culture and commitment to delivering happiness, our benefits program offers a variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health; support work-life balance; and contribute to their community in meaningful ways. Click <a href="https://careers.zoom.us/benefits" target="_blank">Learn</a><a href="http://careers.zoom.us/benefits" target="_blank"> </a>for more information.About Us Zoomies help people stay connected so they can get more done together. We set out to build the best collaboration platform for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinars. We’re problem-solvers, working at a fast pace to design solutions with our customers and users in mind. Here, you’ll work across teams to deliver impactful projects that are changing the way people communicate and enjoy opportunities to advance your career in a diverse, inclusive environment. Our Commitment​ We believe that the unique contributions of all Zoomies is the driver of our success. To make sure that our products and culture continue to incorporate everyone's perspectives and experience we never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. Zoom is proud to be an equal opportunity workplace and is an affirmative action employer. All your information will be kept confidential according to EEO guidelines.We welcome people of different backgrounds, experiences, abilities and perspectives including qualified applicants with arrest and conviction records and any qualified applicants requiring reasonable accommodations in accordance with the law.If you need assistance navigating the interview process due to a medical disability, please submit an <a href="https://form.asana.com/?k=OIuqpO5Tv9XQTWp1bNYd8w&amp;d=1127274756253361" target="_blank">Accommodations Request Form</a> and someone from our team will reach out soon. This form is solely for applicants who require an accommodation due to a qualifying medical disability. Non-accommodation-related requests, such as application follow-ups or technical issues, will not be addressed.#LI-Remote

CTI Automation Engineer

Overview This is a remote role that may be hired in several markets across the United States. The Systems / Device Engineer role is an individual contributor within the Device Engineering team, part of the Digital Workplace Technology organization which drives the Bank’s end user platform. This engineer will responsible for designing and delivering desktop and endpoint management solutions for the bank’s 20,000+ technology end users. The ideal candidate is a self-starter with excellent communication and collaboration skills and is well versed in all phases of desktop and endpoint management. Strong working knowledge of Microsoft Endpoint Configuration Manager, Group Policy Management, and Windows Operating Systems is required. The position is remote, however occasional travel to FCB Hub Locations will be required. Staffing Need: Design and Implementation: Develop and Design Desktop Management Solutions, Processes, and Workflows. Create and maintain system documentation and operational runbooks. System Maintenance: Monitor, maintain, and optimize desktop environments and solutions to ensure high availability, performance, security, and compliance. Collaborate with internal and external partners, transition support and maintenance to operational teams. Troubleshooting and Support: Handle escalations, diagnose and resolve system and desktop issues, provide technical support and training to IT Operations and Support personnel. Our Technology Stack: <ul> <li>Windows 10, Windows 11, MacOS Sonoma</li> <li>iOS and Android OS’s (modern and LTSC versions)</li> <li>Microsoft Endpoint Manager Configuration Manager (MECM) with MDT-based Operating System Deployment (OSD), WSUS, IBCM, CMG</li> <li>Microsoft Intune MDM &amp; MAM </li> <li>JAMF cloud </li> <li>vSphere and Horizon </li> <li>Citrix running on ESX, Nutanix and Azure Virtual Desktop (future)</li> <li>Bitlocker/MBAM, Enterprise Vault</li> <li> Zoom desktop conferencing, conference room scheduling and digital signage running on Poly xStudio, Neat Pad, DTEN and Azulle solutions </li> <li>Microsoft Teams Rooms running on Cisco Room Kit and Board Pro solutions</li> <li>Lenovo and Dell desktops, laptops, 2-in-1’s, 2-in-1 detachables</li> <li>CyberArk EPM</li> <li>Absolute Control</li> <li> PowerShell /Bourne shell scripting </li> </ul> Responsibilities <ul> <li> DESKTOP COMPUTER OPERATING SYSTEMS – Contributes to the design, build, test and deployment of desktop operating system standards utilizing desktop management tools, scripting tools and centralized directory policies to expand, reduce and control access. Maintains knowledge on new releases and continuously builds for onboarding them in the enterprise. </li> <li> MULTI-TIER AND CLOUD INFRASTRUCTURE – Contributes to the design, build, test and deployment multi-tier on-premise and cloud-based solutions that deliver end user services. Configure and optimize server operating systems and databases for maximum availability and resiliency. Build dependable disaster recovery strategies pairing high availability technology with business continuity processes. </li> <li> CONFIGURATION MANAGEMENT – Contributes to the design, build, test and deployment of configurations as part of a configuration management system to efficiently distribute operating system upgrades, patches, drivers and software in a global network. </li> <li> TEAM PLAYER – Acts as a team player supporting peers, department management and business unit leadership to fulfill operational service levels, department initiatives and project deliverables. Believe in and adopt a “70% agreement, 100% commitment” attitude. </li> <li> DOCUMENTATION – Contributes to high quality roadmaps, strategies, architectural designs and project plans to publicize the work of the department and develop the knowledge of others. Can build and document procedures to sustain a large financial organization. </li> <li> AGILE WORK METHODS – Organizes work and continuous improvement ideas through effective Agile iterative work planning and execution. Able to adjust to changing priorities on the fly. Maintains a keen eye on opportunities to improve user experience, efficiency, regulatory compliance, or cost savings. </li> <li> CHANGE MANAGEMENT – Learns and follows the banks change and release management processes. </li> <li> RISK MANAGEMENT – Understands and applies a risk-based approach to work prioritization and delivery. Can assess technology solutions for risk through multiple lenses and articulate effectively with risk partners and leadership. </li> <li> SUBJECT MATTER EXPERT – Act as an expert resource for multiple DWT technology stack components. Stays abreast of industry trends and technology advancements and assesses their value to the bank. </li> <li> TECHNOLOGY SUPPORT – Act as a tier 3 support resource and assist lower-level support groups with resolving complex desktop issues. Engage and involve solution providers’ advance support as needed. </li> </ul> Qualifications Bachelor's Degree and 6 years of experience in Systems engineer and systems programmer OR High School Diploma or GED and 10 years of experience in Systems engineer and systems programmer Skills/Experience: <ul> <li>5+ years working with desktop operating systems management and infrastructure</li> <li>3+ performing desktop engineering in the financial industry</li> <li>1-3 years in an Agile delivery environment</li> <li>1-3 years using Jira, Confluence or Azure DevOps</li> <li>Familiarity with the FFIEC Architecture, Infrastructure, and Operations Book and applying regulatory requirements to technology operations</li> </ul> This job posting is expected to remain active for 30 days from the initial posting date listed above. If it is necessary to extend this deadline, the posting will remain active as appropriate. Job postings may come down early due to business need or a high volume of applicants. If hired in North Carolina, the base pay for this position is generally between $110,000 and 130,000. Actual starting base pay will be determined based on skills, experience, location, and other non-discriminatory factors permitted by law. For some roles, total compensation may also include variable incentives, bonuses, benefits, and/or other awards as outlined in the offer of employment. First Citizens benefits programs are designed to meet our associates where they are in life. Full-time associates (20+ hours) are offered a comprehensive benefits program, with customized offerings, including those designed to support families, however defined. More information regarding our benefits offerings can be found here: <a href="https://jobs.firstcitizens.com/benefits" target="_blank">https://jobs.firstcitizens.com/benefits</a>.

Device Engineer - Digital Workplace (Remote)

Overview This is a remote role that may be hired in several markets across the United States. This position is a director responsible and accountable for oversight and management of Business Unit (BU) risk activities, in adherence with the Company's Risk Appetite and Corporate Strategy. This role will lead a team responsible for supporting business units aligned within the Enterprise Operations division. Leader will ensure team serves as an effective communication channel between the second line (Chief Risk Office), regulators, and FCB business units. Participate in strategy discussions and provide input to promote an environment of risk awareness and risk ownership across the organization. Develop and implement collaborative partnerships with senior management across lines of business, internal departments, second line program leaders, peer First Line Risk Management (FRM) leadership, and other stakeholders to enhance BU risk management capabilities. Manages the recruitment, training, and development process for staff. This position is part of the Enterprise Technology &amp; Operations First Line Risk Management organization and will manage a team of business advisory first line risk management professionals. Responsibilities <ul> <li>Execute second line risk program requirements including, but not limited to, RCSA, control assurance, issue management, third party risk management, model risk management, etc.</li> <li>Provide risk guidance and advice to further strengthen and enhance control environment including the identification, documentation and substantiation of key processes, risks, and controls. Perform process observations and ensure the alignment of RCSAs.</li> <li>Develop and monitor key risk indicators; identify opportunities for mitigation.</li> <li>Create, distribute, review and challenge risk reporting for Enterprise Operations senior leadership.</li> <li>Advise and provide guidance on risk activities and assessments including strategic initiatives, integrations, regulatory commitments, and large-scale technology transformations.</li> <li>Identify and escalate risks, monitor issues, and engage with business in creation of mitigation plans. Develop and implement issue governance routines with business leadership.</li> <li>Develop control assurance test plans and coordinate process walkthroughs for SOX and first line controls.</li> <li>Partner with second and third line in testing, audits, and exams.</li> <li>Enhance policy and regulatory change management processes to aid business in building actionable implementation plans. </li> <li>Risk Strategic Activities - Works with senior management to create risk management strategies ensuring key risks are appropriately managed and are aligned. Provides BU risk considerations for business/strategic plans. Effectively challenges risk programs outputs, ensuring bank and regulatory alignment. Manages and recommends enhancements to internal controls, ensuring control testing is in place and results are in line with the Control Standards.</li> <li>Risk Oversight - Develops BU Risk Reports that provide comprehensive view of risks that impact the BU and reviews risk and control performance to ensure clarity. Identifies and summarizes Top and Emerging trends in BU Risk Management, making recommendations to address impact. Manages the tracking and reporting of key indicators and limits to ensure timely escalation of breaches as required by the Risk Appetite Framework (RAF). Oversees and ensures that established BU Risk Limits are appropriately incorporated into core processes and are aligned with the Bank's risk appetite.</li> <li>Risk Governance - Supports BU participation in relevant risk governance group meetings utilizing advanced understanding of the BU operations, risks, controls and related laws and regulatory guidance. Provides feedback and collaborates on relevant governance documents to support BU activities and manage risk. Drives the implementation of program policies, standards, and procedures. Ensures timely communication around current and emerging issues and regulatory requirements.</li> <li>Managerial Functions - Establishes and monitors expectations to achieve company and department goals. Makes appropriate changes to team policies, procedures, and efficiencies to meet objectives. Manages the performance, training, and evaluation of assigned staff. Maximizes department achievements by providing professional development. Participates in mandatory risk training and educates BU personnel on key risk programs and topics. Develops and manages short- and long- term staffing needs.</li> </ul> Qualifications Preferred Education: Advanced Degree Preferred Area of Experience: Financial Services, Project Management or Consulting (internal or external) Preferred Qualifications: <ul> <li>Compliance certifications and/or knowledge of regulations to include, not limited to, Reg E, Reg CC, Reg D, Reg Z, ECOA, FCRA, UDAAP, BSA/AML, etc.</li> <li> Area of Experience: Business functional knowledge and/or leadership of Operations functions to include: <ul><li>General and Commercial Bank Operations Support processes which provide technical, procedural and operational support and management for the branch network that services both retail and commercial customers; knowledge of cash and ATM processes.</li></ul> <ul><li>Client Advisory Services processes that provide dedicated customer onboarding, product support, account maintenance, and KYC, BSA, and AML requirements.</li></ul> </li> <li>Knowledge of Large Financial Institution risk programs, practices, and control frameworks. </li> <li>Knowledge of various banking and government regulatory requirements, guidance, and processes. </li> <li>Solid problem-solving skills with ability to collaborate and influence associates, senior management, and various committees.</li> <li>Proven experience of leading numerous risk deliverables and/or projects concurrently.</li> <li>Ability to lead varying levels of leadership horizontally and vertically in large scale deliverables and integrations.</li> <li>Knowledge of operational and enterprise risk management including identification, assessment, and escalation of risk issues. </li> <li>Ability to track and coordinate large, complex processes. </li> <li>PC Skills including Microsoft Office Products (Visio, Teams, Word, Excel, and PowerPoint)</li> </ul> This job posting is expected to remain active for 45 days from the initial posting date listed above. If it is necessary to extend this deadline, the posting will remain active as appropriate. Job postings may come down early due to business need or a high volume of applicants. If hired in North Carolina, the base pay for this position is generally between $145,000 and $222,333. Actual starting base pay will be determined based on skills, experience, location, and other non-discriminatory factors permitted by law. For some roles, total compensation may also include variable incentives, bonuses, benefits, and/or other awards as outlined in the offer of employment. First Citizens benefits programs are designed to meet our associates where they are in life. Full-time associates (20+ hours) are offered a comprehensive benefits program, with customized offerings, including those designed to support families, however defined. More information regarding our benefits offerings can be found here: <a href="https://jobs.firstcitizens.com/benefits" target="_blank">https://jobs.firstcitizens.com/benefits</a>.

91 Jobs in Mechanicsburg, PA, USA