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Hillcrest Medical Center

Special Procedures Technologist

Zeeco

Technical Sales Engineer

<h1>Medical Management - Utilization Management RN 145-2018</h1> Tulsa, OK, USA Req #707 Monday, January 13, 2025 JOB SUMMARY: Responsible for clinical review of utilization requests and assessment and implementation of potential coordination of care opportunities for overall membership, institutionalized populations, high risk members, and other members identified with at risk or high utilization needs. Functions as an active team member of the Utilization Management Team. KEY RESPONSIBILITIES: <ul> <li>Performs utilization review of outpatient and ancillary services as well as inpatient and post-acute services when indicated.</li> <li>Determines medical necessity and appropriateness of services using clinical review criteria.</li> <li>Accurately documents all review determinations and contacts providers and members according to established timeframes.</li> <li>Appropriately identifies and refers cases that do not meet established clinical criteria to the Medical Director.</li> <li>Appropriately identifies and refers quality issues to Medical Management leadership.</li> <li>Appropriately identifies potential cases for Care Management programs.</li> <li>Collaborates with physicians and other providers to facilitate provision of services throughout the health care continuum.</li> <li>Performs accurate data entry.</li> <li>Communicates appropriate information to other staff members as necessary/required.</li> <li>Participates in continuing education initiatives.</li> <li>Collaborates with other departments as needed.</li> <li>Performs other duties as assigned.</li> </ul> QUALIFICATIONS: <ul> <li>Knowledge of managed care and associated group benefit plans.</li> <li>Possess strong oral and written communication skills.</li> <li>Ability to reason logically and to use good judgment when interpreting materials or situations.</li> <li>Knowledge of community- based resources.</li> <li>Must have excellent organizational skills and be able to perform multiple tasks.</li> <li>Proficient in Microsoft applications.</li> <li>Excellent time management and documentation skills.</li> <li>Successful completion of Health Care Sanctions background check.</li> </ul> EDUCATION/EXPERIENCE: <ul> <li>Graduation from accredited School of Nursing.</li> <li>Current, active, unrestrictive license to practice as a Registered Nurse in the State of Oklahoma.</li> <li>Three years of acute care experience preferred.</li> <li>Two years of experience working with population health preferred.</li> <li>Previous discharge planning or case management experience preferred.</li> <li>Managed care experience a plus.</li> </ul> CommunityCare is an equal opportunity at will employer and does not discriminate against any employee or applicant for employment because of age, race, religion, color, disability, sex, sexual orientation or national origin <h2 id="otherDetailsHeader">Other details</h2> <ul> <li> Job Family Commercial </li> <li> Pay Type Salary </li> </ul> <a href="#"> Apply Now </a>

CommunityCare

Medical Management - Utilization Management RN 145-2018

At Coinbase, our mission is to<a href="https://blog.coinbase.com/our-mission-strategy-and-culture-18a92a3bb0fa" target="_blank"> increase economic freedom around the world</a>, and we couldn’t do this without hiring the best people. We’re a group of hard-working overachievers who are deeply focused on building the future of finance and Web3 for our users across the globe, whether they’re trading, storing, staking or using crypto. Know those people who always lead the group project? That’s us. There are a few things we look for across all hires we make at Coinbase, regardless of role or team. First, we look for candidates who will thrive in a<a href="https://blog.coinbase.com/culture-at-coinbase-f0e1c2a99aff" target="_blank"> culture</a> like ours, where we default to trust, embrace feedback, and disrupt ourselves. Second, we expect all employees to commit to our<a href="https://blog.coinbase.com/coinbase-is-a-mission-focused-company-af882df8804" target="_blank"> mission-focused approach</a> to our work. Finally, we seek people who are excited to learn about and live crypto, because those are the folks who enjoy the intense moments in our sprint and recharge work culture. We’re a remote-first company looking to hire the absolute best talent all over the world. Ready to #LiveCrypto? Who you are: <ul> <li>You’ve got positive energy. You’re optimistic about the future and determined to get there. </li> <li>You’re never tired of learning. You want to be a pro in bleeding edge tech like DeFi, NFTs, DAOs, and Web 3.0. </li> <li>You appreciate direct communication. You’re both an active communicator and an eager listener - because let’s face it, you can’t have one without the other. You’re cool with candid feedback and see every setback as an opportunity to grow.</li> <li>You can pivot on the fly. Crypto is constantly evolving, so our priorities do, too. What you worked on last month may not be what you work on today, and that excites you. You’re not looking for a boring job.</li> <li>You have a “can do” attitude. Our teams create high-quality work on quick timelines. Owning a problem doesn’t scare you, but rather empowers you to take 100% responsibility for achieving our mission.</li> <li>You want to be part of a winning team. We’re stronger together, and you’re a person who embraces being pushed out of your comfort zone. </li> </ul> Coinbase is seeking experienced backend engineers to join our team to build out the next generation of crypto-forward products and features. You will solve unique, large scale, highly complex technical problems, bridging the constraints posed by web-scale applications and blockchain technology. You will help build the next generation of systems to make cryptocurrency accessible to everyone across the globe, operating real-time applications with high frequency, low latency updates, and managing the most secure, dockerized infrastructure running in the cloud. The Institutional Product Group enables the foundations of Coinbase's institutional business supporting thousands of large financial institutions. We enable institutions to custody their digital assets and participate in the crypto economy in a secure and safe way. We take pride in building a scalable &amp; secure crypto platform supporting hundreds of assets and enabling crypto participation with staking, governance and web3 gateways. The team has interesting work on building cutting-edge crypto technologies, scalable infrastructure and UI surfaces across web, mobile and browser extensions in a fast-paced industry with an opportunity to build several new initiatives. What you'll be doing: <ul> <li>Build new services to meet critical product and business needs using Golang.</li> <li>Design scalable systems to solve novel problems with modern cloud technology and industry best practices.</li> <li>Articulate a long term vision for maintaining and scaling our backend systems and the teams running them.</li> <li>Work with engineers, designers, product managers and senior leadership to turn our product and technical vision into a tangible roadmap every quarter.</li> <li>Write high quality, well tested code to meet the needs of your customers.</li> </ul> What we look for in you: <ul> <li>You have at least 5 years of experience in software engineering.</li> <li>You’ve designed, built, scaled and maintained production services, and know how to compose a service oriented architecture.</li> <li>You write high quality, well tested code to meet the needs of your customers.</li> <li>You’re passionate about building an open financial system that brings the world together.</li> </ul> Nice to haves: <ul> <li>You have gone through a rapid growth in your company (from startup to mid-size).</li> <li>Experience with growth experiments or A/B testing frameworks.</li> <li>You have experience with Blockchain technology (such as Bitcoin, Ethereum etc..)</li> <li>You have experience decomposing a large monolith into microservices.</li> <li>You’ve worked with Golang, Ruby, Docker, Rails, Postgres, MongoDB or DynamoDB.</li> <li>You’ve built financial, high reliability or security systems.</li> </ul> Job #: GIBE05NA Pay Transparency Notice: Depending on your work location, the target annual salary for this position can range from $[Zone 3 Pay] to $[Zone 1 Pay] + target bonus + target equity + benefits (including medical, dental, vision and 401(k)). Pay Transparency Notice: Depending on your work location, the target annual salary for this position can range as detailed below. Full time offers from Coinbase also include target bonus + target equity + benefits (including medical, dental, vision and 401(k)). Pay Range: $180,625—$212,000 USD <h3>Commitment to Equal Opportunity</h3> Coinbase is committed to diversity in its workforce and is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, sex, gender expression or identity, sexual orientation or any other basis protected by applicable law. Coinbase will also consider for employment qualified applicants with criminal histories in a manner consistent with applicable federal, state and local law. For US applicants, you may view the Know Your Rights notice <a href="https://www.eeoc.gov/sites/default/files/2022-10/22-088_EEOC_KnowYourRights_10_20.pdf" target="_blank">here</a>. Additionally, Coinbase participates in the <a href="https://static-assets.coinbase.com/e-verify.pdf" target="_blank">E-Verify program</a> in certain locations, as required by law. Coinbase is also committed to providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please complete this <a href="https://docs.google.com/forms/d/1aJ6-BSPwE5X5Dq7fJ9JixWF0_dRiNfrpMnn1NkvdRiA/edit?ts=62901076" target="_blank">intake form</a> to let us know the nature of your request and your contact information. For quick access to screen reading technology compatible with this site <a href="https://chrome.google.com/webstore/detail/chromevox/kgejglhpjiefppelpmljglcjbhoiplfn" target="_blank">click here to download</a> a free compatible screen reader <a href="http://www.chromevox.com/tutorial/" target="_blank">(free step by step tutorial can be found here)</a>. <h3>Global Data Privacy Notice for Job Candidates and Applicants</h3> Depending on your location, the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA) may regulate the way we manage the data of job applicants. Our full notice outlining how data will be processed as part of the application procedure for applicable locations is available <a href="https://www.coinbase.com/legal/applicant_privacy_notice" target="_blank">here</a>. By submitting your application, you are agreeing to our use and processing of your data as required. For US applicants only, by submitting your application you are agreeing to arbitration of disputes as outlined <a href="https://www.coinbase.com/legal/application-arbitration-agreement" target="_blank">here.</a>

Coinbase

Senior Software Engineer, Backend - Institutional Products

When applying for roles at Tealium, please use our official careers page or LinkedIn company profile. All other sites where Tealium careers may appear may not be legitimate.WHO WE ARETealium is the most trusted and world’s largest independent customer data platform. Tealium connects customer data – spanning web, mobile, offline, and IoT devices — so brands can connect with their customers. Tealium’s turnkey integration ecosystem supports more than 1,300 client-side and server-side vendors and technologies, empowering brands to create a unified, real-time customer data infrastructure. Tealium’s customer data solutions encompass tag management, an API hub, a customer data platform with machine learning and AI, and data management solutions that make customer data more valuable, actionable, and secure. Tealium has been a trusted provider of customer data solutions for more than a decade, and more than 850 top businesses worldwide including Microsoft, Hyatt, Gap, HSBC and Novartis rely on Tealium to power their customer data strategies.Team Tealium works and lives across the U.S. and in nearly 20 countries across the world. We are intentional about our culture, our investment in our team members and how we care and connect. Tealium = Teal + Helium. Teal: a vibrant reflection that evokes authenticity, trustworthiness, reliability, open communication and clarity of thought. Helium: we rise above, a kinetic force that elevates our customers’ and our experiences beyond all others. We win together with respect and appreciation for the talents required of all positions and the people who contribute to each of these.WHAT WE ARE LOOKING FORTealium is seeking a dynamic and strategic Product Marketing Director to drive our market leadership in the data infrastructure, customer data platform space in MarTech. In this high-impact role, you will lead efforts to educate and engage the global market on Tealium’s cutting-edge products, crafting compelling narratives that resonate with prospects and customers alike.You’ll collaborate closely with sales leaders and cross-functional teams, including product management and customer success, to design and execute a customer-centric strategy that drives market share growth and maximizes revenue opportunities.This position is fully remote and reports to the VP, Product Marketing.YOUR DAY TO DAY<ul> <li>Collaborate with Product Management to shape roadmap priorities and lead go-to-market (GTM) strategies for our Customer Data Hub products.</li> <li>Partner with the other product marketers and marketing teams on campaigns, programs, product launches and customer event support. </li> <li>Act as a passionate Evangelist and Subject Matter Expert (SME) for Tealium products, partnering with cross-functional teams to create compelling content such as demos, product showcase videos, blog posts, ebooks, podcasts, and more.</li> <li>Become a competitive landscape expert, providing actionable insights and strategies to empower customer-facing teams to effectively compete and win against key competitors.</li> <li>Champion the voice of the customer, transforming insights into actionable plans, impactful messaging, and seamless execution across the organization.</li> <li>Create positioning and messaging frameworks for our products that uniquely showcase value narratives and outcomes. </li> <li>Define market opportunities and initiatives based on a deep understanding of the overall MarTech landscape, specific to the needs of enterprise and commercial customers.</li> <li>Partner and create collateral and sales tools, including presentations, messaging, white papers, data sheets, videos, competitive insight, market research, and more.</li> <li>Drive brand awareness and establish Tealium as a leading data solution by providing expertise at events, analyst briefings, and webinars while conducting strategic market analysis through research, interviews, and collaboration with key stakeholders.</li> <li>Collaborate with Sales Enablement and Customer Success to train teams on product updates, market insights, competitive data, research, and customer use cases.</li> </ul>WHAT YOU BRING TO TEALIUM<ul> <li>6+ years of experience in product marketing, preferably within the B2B/SaaS, MarTech, or customer data platform industries.</li> <li>Strong knowledge of the customer data platform (CDP) and MarTech landscape, including trends, competitors, and market dynamics.</li> <li>A history of driving measurable results through marketing strategies, product launches, and go-to-market initiatives.</li> <li>Strong analytical skills with the ability to interpret market data, customer insights, and performance metrics to inform decisions.</li> <li>Expertise in developing clear and compelling messaging frameworks that resonate with target audiences.</li> <li>Exceptional storytelling and presentation skills to articulate Tealium’s value proposition to both technical and non-technical audiences.</li> <li>Proficiency in planning and executing successful product launches, including positioning, competitive analysis, and sales enablement.</li> <li>Experience designing strategies that directly influence pipeline growth, market share, and revenue generation.</li> <li>Familiarity with tools like Salesforce, Marketo, or other marketing automation and CRM platforms.</li> </ul>WAGE TRANSPARENCYIn many U.S. states, employers are required to include a pay range for posted positions. Although this isn't a requirement in every state, communicating transparently is a cornerstone of our operations at Tealium, and we believe in making this information available to all applicants.The U.S. pay range for this full-time position is listed below, however, base pay offered may vary depending on job-related knowledge, skills, and experience. In addition to a competitive base salary, this position is eligible for a robust benefits package that includes the following:<ul> <li>Employees are eligible to receive an annual bonus and stock options. </li> <li>Employees and their families are eligible for medical, dental, vision, life, and disability insurance. </li> <li>Employees have the option to enroll in our 401k plan and are eligible to receive contributions for company matching.</li> <li>Employees are eligible for flexible paid time-off and extended paid parental leave. </li> <li>We offer 11 paid holidays annually with an additional Healium Be-Well break for most employees.</li> <li>We offer 15 hours of paid work time for volunteer activities and programs. </li> <li> Our sick leave accrual is the following for our employees: <ul> <li>Exempt CA employees (not including San Francisco) including NY : accrue 40 hours each year. Unused sick leave carries over into the next year. Employees cannot exceed 80 hours in a given year.</li> <li>Exempt Non - CA employees (not including NY) including SF: Accrue 1 hour every 30 hours worked. Cannot exceed 180 hours in the calendar year.</li> <li>Non-Exempt: accrue 1 hour every 30 hours worked. Unused carries over to the next year. Not to exceed 108 hours in a calendar year.</li> </ul> </li> </ul>An overview of our benefits and perks can be found on our careers page, <a href="https://tealium.com/careers/" target="_blank">https://tealium.com/careers/</a>. Additional details regarding the benefits package will be provided during your interview process. Compensation Range: $160,000 - $200,000 Base + Variable WHY YOU WANT TO WORK HEREAt Tealium, we don’t just offer the ordinary, we provide the extraordinary: <ul> <li> Tealium WOWs (Ways of Work), our award winning culture is how with think, act and connect together at Tealium</li> <li> Mosaic, our commitment to diversity, equity and inclusion is grounded in our mosaic of diverse perspectives and shared belonging as we live in work across the US and in nearly 20 countries</li> <li> Tealium Cares, to promote caring in our communities, 15 hours of paid work time for volunteer activities and programs is offered annually</li> <li> Tealium Connects (remote-first working), enabling many of us to choose where we do our best work and offering new hire stipends to assist with purchasing things we need to support a successful home office environment</li> <li> Tealium Ownership, share in the success of Tealium by becoming an owner of Tealium beginning with new hire equity grants </li> <li> Tealium Time, paid time-off policy to offer flexibility to take time when needed and robust leave programs, including extended paid parental leave and company holidays</li> <li> Healium, health and wellness programs to help us be our best selves in the experiences of health, physical, mental, social, and even financial well-being and wellness</li> <li> Tealium LIFT (Learning is Facilitated at Tealium), offering a myriad of professional development opportunities with over 6,000 courses available on demand to best-in-class manager and leadership development programs</li> <li> Health and Related Benefits Programs, offering market competitive benefits programs</li> </ul>Collectively, we contribute our individual pieces (identity, experiences, heritage, backgrounds, religions, viewpoints, gender and more ) to form the mosaic of Team Tealium. It is our continuing philosophy to recruit and employ the best qualified individuals without regard to race, color, sex, religion, national origin, disability, age, sexual orientation, gender identity, and/or any other protected characteristic. Tealium does not tolerate unlawful discrimination of any kind and strives to be an inclusive and respectful workplace.The highly relevant and differentiated positioning of Tealium’s solutions makes this a unique and rewarding career opportunity.#LI-Remote*Offerings vary by level and location.

Tealium

Product Marketing Director (Remote)

Crusoe is building the World’s Favorite AI-first Cloud infrastructure company. We’re pioneering vertically integrated, purpose-built AI infrastructure solutions trusted by Fortune 500 companies to power their most advanced AI applications. Crusoe is redefining AI cloud infrastructure, with a mission to align the future of computing with the future of the climate. Our AI platform is recognized as the "gold standard" for reliability and performance. Our data centers are optimized for AI workloads and are powered by clean, renewable energy. Be part of the AI revolution with sustainable technology at Crusoe. Here, you'll drive meaningful innovation, make a tangible impact, and join a team that’s setting the pace for responsible, transformative cloud infrastructure.About This Role: The Production Assistantwill assist CNC operators in the fabrication of sheet metal parts.A day in the life: <ul> <li>Carry materials and tools to job sites and help set up work areas</li> <li>Assist CNC operators with sheet metal for manufacture of electrical systems</li> <li>Support in fabricating sheet metal parts using various tools and machinery</li> <li>Help with assembling and installing other metal components</li> <li>Maintain a clean and organized work environment, ensuring adherence to safety standards</li> <li>Follow direction from the production manager to complete tasks on time</li> <li>This role may have the opportunity to eventually grow into CNC Operator position over time. </li> </ul>You will thrive in this role if: <ul> <li>Previous experience in manufacturing, machining, or sheet metal work is a plus but not required</li> <li>Strong mechanical aptitude and willingness to learn</li> <li>Ability to use basic hand tools, power tools, and equipment</li> <li>Must be detail driven</li> <li>Excellent interpersonal and communication skills</li> <li>High-level analytical ability and decision making</li> <li>Requires lift, lower, push and pull all sizes of merchandise up to 50 lbs</li> <li>Requires the ability to stand, walk, stoop, &amp; bend for 8 hours or more daily</li> <li>Requires constant use of arms, hands, fingers, eyes, legs, and back</li> <li>Knowledge of materials used in metal components and structure fabrication</li> <li>Minimum High School graduate or GED</li> <li>Minimum of five years’ experience in metal fabrication manufacturing and/ or quality inspection roles</li> <li>Experience in modular building construction, standalone metal structures, and electrical enclosures</li> <li>This position is designated a safety sensitive position and/or is located in a safety sensitive facility. Drug and alcohol program participation is required</li> <li>Must be able to pass a background check</li> <li>Our Company <a href="https://www.crusoeenergy.com/about" target="_blank">values</a> speak to you, resonate with you, make sense to you and how you desire to work</li> </ul>Benefits: <ul> <li>Industry competitive pay</li> <li>Restricted Stock Units in a fast growing, well-funded technology company</li> <li>Health insurance package options that include HDHP and PPO, vision, and dental for you and your dependents</li> <li>Employer contributions to HSA accounts </li> <li>Paid Parental Leave </li> <li>Paid life insurance, short-term and long-term disability </li> <li>Teladoc </li> <li>Pet-friendly offices</li> <li>401(k) with a 100% match up to 4% of salary</li> <li>Generous paid time off and holiday schedule</li> <li>Cell phone reimbursement</li> <li>Metlife Legal</li> <li>Tuition reimbursement</li> <li>Subscription to the Calm app</li> </ul>Compensation Range:Compensation will be paid in the range of $17 - $20/hr. Restricted Stock Units are included in all offers. Compensation to be determined by the applicant’s education, experience, knowledge, skills, and abilities, as well as internal equity and alignment with market data.Crusoe is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, disability, genetic information, pregnancy, citizenship, marital status, sex/gender, sexual preference/ orientation, gender identity, age, veteran status, national origin, or any other status protected by law or regulation.

Crusoe

Production Assistant

The impact you’ll make: Provides high-level specialized customer service for large corporate customers with the purpose of retaining and growing corporate business. Essential duties and responsibilities, shown below, will vary accordingly based on assignment. What you’ll do: <ul> <li>Provide customer service and administrative support to contracted accounts.</li> <li>Provide highly accurate and prompt responses to customer inquiries and concerns. Complete and process forms and/or special reports related to reservation special handling requirements and requests.</li> <li>Interact with executives of accounts that range in size from minimum of $50,000 annually.</li> </ul><ul> <li>Provide general information regarding ABG locations, service, policies and procedures.</li> <li>Maintain accurate listing of ABG charge cards of corporate accounts. Maintain accurate listing of corporate account wizard information.</li> <li>Promote special offers. Free-sell and extend corporate rentals as needed.</li> <li>Coordinate specialist needs of executive-level reservations.</li> <li>Provide administrative support including but not limited to writing correspondence, faxing, ordering renter applications.</li> <li>Coordinate future reservations and/or investigate customer service issues through telephone and email communication with field operations associates.</li> <li>Investigate and respond to any customer service or billing issues.</li> <li>Communicate and collaborate with team members, account managers and ABG personnel at rental locations in order to retain and grow the business of corporate accounts.</li> </ul>What we’re looking for: <ul> <li>HS Diploma or equivalent required. Some college preferred.</li> <li>Minimum of two years sales and/or customer service experience required.</li> <li>Preferred candidate will have previous contact center experience.</li> <li>Previous experience providing “concierge/prestige” level services for corporate and Fortune 100 customers. </li> </ul>Required Knowledge, Skills and Abilities<ul> <li>Highly proficient/advanced PC skills using MS Outlook, MS Office and multiple specialized software applications.</li> <li>Strong negotiation, decision-making and problem-solving skills</li> <li>Good customer service skills</li> <li>Strong verbal and written communication skills</li> <li>Strong detail organization and organizational skills</li> <li>Able to multitask and prioritize effectively</li> <li>Excellent telephone and listening skills, specifically requiring professional telephone demeanor to effectively serve clients.</li> <li>Ability to work in a fast-paced team environment</li> <li>Regular and punctual attendance required</li> </ul>Perks you’ll get: <ul> <li>Access to Medical, Dental, Vision, Life and Disability insurance</li> <li>Eligible to elect other voluntary benefits including: Group Auto Insurance, Group Home Insurance, Pet Insurance, Legal Assistance, Identity Theft Protection, FSA, Accident Insurance, Critical Illness Insurance, and additional life insurance coverages</li> <li>401(k) Retirement Plan with company matched contributions.</li> <li>Full training to learn the business and enhance professional skillsEmployee discounts, including discounted prices on the purchase of Avis/Budget carsAccess to an Employee Assistance Program for services including counseling, financial and legal consultation, referrals for care service and more</li> <li>Community involvement opportunities</li> </ul>Who are we? Glad you asked! Avis Budget Group is a leading provider of mobility options, with brands including Avis, Budget &amp; Budget Truck, and Zipcar. With more than 70 years of experience and 11,000 locations in 180 countries, we are shaping the future of our industry and want you to join us in our mission. Apply today to get connected to an exciting career, a supportive family of employees and a world of opportunities. The fine print:Avis Budget Group is an equal opportunity employer – M/F/Veterans/Disabled.This role requires the ability to lift up to 15 pounds and enter and exit vehicles. This advertisement does not constitute a promise or guarantee of employment. This advertisement describes the general nature and level of this position only. Essential functions and responsibilities may change as business needs require. This position may be with any affiliate of Avis Budget Group.TulsaOklahomaUnited States of America

Avis Budget Group

Account Services Representative

Job Location: Must live within a commutable distance of a MetLife Office near Aurora IL, Bloomfield CT, Bridgewater NJ, Cary NC, Clarks Summit PA, Oriskany NY, Tampa FL, Warwick RI, San Juan PR In office once a month for meetings Principal Responsibilities: <ul type="disc"> <li>Research claims and service complaints using multiple applications and systems.</li> <li>Partner with the Claims and Service Organizations to bring the complaint to resolution.</li> <li>Communicate with the complainant, various Departments of Insurance, and internal customers as needed.</li> <li>Update claim applications with complaint status and resolution.</li> </ul> Success in this role requires: <ul type="disc"> <li>Strong interpersonal and communication skills, both oral and written</li> <li>Excellent listening skills</li> <li>Critical thinking and the ability to problem solve</li> <li>Excels at building partnership and work collaboratively within and across the organization</li> </ul> What You Need to Succeed (Required Qualifications) <ul type="disc"> <li>Bachelor Degree or equivilant experience</li> <li>Knowledge of insurance and claim processes preferred</li> <li>Excellent customer service and communication skills</li> <li>Critical thinking and detail oriented</li> <li>Ability to meet strict deadlines</li> <li>Strong knowledge of MS Word and Excel</li> </ul>

MetLife

Complaints & Litigation Specialist

Why We Work at Dun &amp; Bradstreet Dun &amp; Bradstreet unlocks the power of data through analytics, creating a better tomorrow. Each day, we are finding new ways to strengthen our award-winning culture and accelerate creativity, innovation and growth. Our 6,000+ global team members are passionate about what we do. We are dedicated to helping clients turn uncertainty into confidence, risk into opportunity and potential into prosperity. Bold and diverse thinkers are always welcome. Come join us! Learn more at <a href="https://bit.ly/dnb-careers" target="_blank">dnb.com/careers</a>. The New Business Sales function is responsible for selling the Company’s products and services to new and/or existing clients and developing or expanding accounts primarily through face-to-face sales. Grow the revenue stream by identifying new logo opportunities, win-back opportunities and close cross-sell (and select up-sell) opportunities in existing customer base.<h3>Essential Key Responsibilities</h3> <ul> <li>Manage key priorities for the team aligned to the company’s growth strategy.</li> <li>Assist in defining and execute the Go To Market Strategic business plan, coordinating with internal sales resources to ensure strategic alignment.</li> <li>Manage the team to achieve sales objectives by accurately forecasting and projecting expected sales volume for existing and new products by revenue stream.</li> <li>Facilitate business development through client co-development sessions, face-to-face meetings, and leadership of all business development activities.</li> <li>Capture Client Sentiment and operate as “Voice of the Client” to feed cycle of continuous improvement.</li> <li>Work with your team to carry out regular account management activity to “Protect” existing accounts. Proactively identify accounts at risk of churn and implement retention strategies.</li> <li>Navigate complex deal management and negotiation including alignment of multiple decision makers, products or funding sources.</li> <li>Monitor an active pipeline of forecasted sales for each team member to meet annual quota objectives.</li> <li>Drive, monitor and maintain a culture of compliance and risk control, and demonstrate a strong commitment to high integrity and ethics.</li> <li>Lead and coach your team members in all aspects of the sales process, lead by example. Drive the award-winning culture. Build a high performing team to achieve strategic and revenue goals.</li> <li>Develop career plans for your team members and identify areas of exposure and growth to help them achieve their career plan aspirations.</li> <li>Collaborate with Client Success and increase retention rates through business reviews and win-back campaigns.</li> <li>Serve as a thought leader in the industry, staying up-to-date with market trends, competitors, and emerging technologies.</li> </ul><h3>Education and Experience</h3> <ul> <li>Bachelor's Degree (Required)</li> <li>5+ years of experience in a senior sales or enterprise level consulting role.</li> <li>5+ years of experience in a leadership role preferred.</li> <li>Demonstration of original thoughts in Go-to-Market strategic business plan and history of successful implementation and execution against those plans.</li> <li>Proven success in closing sales, winning clients, managing client relationships with portfolio of accounts and attaining or exceeding annual quota(s).</li> <li>Industry experience preferred in consulting, technology verticals or vertical experience relevant to the position.</li> <li>Ability to rapidly assess client environments from a business process, organizational and technological perspective, and effectively prioritize opportunities for growth.</li> <li>Demonstrable track record in managing complex strategic sales and managing multiple senior stakeholders.</li> <li>Strong network and relationships of C-level executive contacts of large clients in the sector.</li> <li>Highly articulate with excellent business communication (verbal and written) skills and presentation skills suitable for a global corporate environment.</li> <li>Possesses excellent industry-leading sales methodology, relevant CRM software (e.g. SFDC) and Microsoft Office Suite skills.</li> <li>Show an ownership mindset in everything you do. Be a problem solver, be curious and be inspired to take action. Be proactive, seek ways to collaborate and connect with people and teams in support of driving success.</li> <li>Continuous growth mindset, keep learning through social experiences and relationships with stakeholders, experts, colleagues and mentors as well as widen and broaden your competencies through structural courses and programs.</li> <li>Where applicable, fluency in English and languages relevant to the working market.</li> <li>Willing to travel for the interest of business.</li> </ul>Benefits We Offer · Generous paid time off in your first year, increasing with tenure. · Up to 16 weeks 100% paid parental leave after one year of employment. · Paid sick time to care for yourself or family members. · Education assistance and extensive training resources. · Do Good Program: Paid volunteer days &amp; donation matching. · Competitive 401k &amp; Employee Stock Purchase Plan with company matching. · Health &amp; wellness benefits, including discounted Wellhub membership rates. · Medical, dental &amp; vision insurance for you, spouse/partner &amp; dependents. · Learn more about our benefits: <a href="http://bit.ly/41Yyc3d" target="_blank">http://bit.ly/41Yyc3d</a>. Pay Transparency Dun &amp; Bradstreet is an equal employment opportunity employer and believes in honesty and transparency in the employment hiring process, including pay transparency. Accordingly, listed on this posting is a good faith reasonable estimate of the salary range and other compensation in the job posting, as of the date of this posting. Actual compensation decisions for base salary and other compensation will be dependent upon a wide range of factors including but not limited to: an individual’s skill sets, experience, qualification, training, education, location, and any other legally permissible factors. Successful applicants will also be eligible for D&amp;B’s generous benefit package, outlined above. All Dun &amp; Bradstreet job postings can be found at <a href="https://www.dnb.com/about-us/careers-and-people/joblistings.html" target="_blank">https://www.dnb.com/about-us/careers-and-people/joblistings.html</a> and <a href="https://jobs.lever.co/dnb" target="_blank">https://jobs.lever.co/dnb</a>. Official communication from Dun &amp; Bradstreet will come from an email address ending in @dnb.com. Notice to Applicants: Please be advised that this job posting page is hosted and powered by Lever. Your use of this page is subject to Lever's <a href="https://www.lever.co/privacy-notice/" target="_blank">Privacy Notice</a> and <a href="https://www.lever.co/cookie-policy/" target="_blank">Cookie Policy</a>, which governs the processing of visitor data on this platform. Equal Employment Opportunity (EEO): Dun &amp; Bradstreet provides equal employment opportunities to applicants and employees without regard to race, color, religion, creed, sex, age, national origin, citizenship status, disability status, sexual orientation, gender identity or expression, pregnancy, genetic information, protected military and veteran status, ancestry, marital status, medical condition (cancer and genetic characteristics) or any other characteristic protected by law. Know Your Rights: Workplace Discrimination is Illegal - The current poster can be found <a href="https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf" target="_blank">here</a>. Pay transparency nondiscrimination statement/posting - OFCCP's pay transparency policy can be found <a href="https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf" target="_blank">here</a>. We participate in E-Verify - The current poster can be found <a href="https://www.e-verify.gov/sites/default/files/everify/posters/EVerifyParticipationPoster.pdf" target="_blank">here</a>. Accommodations information for applicants with disabilities: Dun &amp; Bradstreet is committed to providing reasonable accommodation to, among others, individuals with disabilities and disabled veterans. If you need an accommodation because of a disability to search and apply for a career opportunity with Dun &amp; Bradstreet, please send an e-mail to <a href="http://mailto:AcquisitionT@dnb.com/" target="_blank">AcquisitionT@dnb.com</a> to let us know the nature of your accommodation request and your contact information.

Dun & Bradstreet

Senior Manager, New Business Sales (R-17271)

Location: Virtual within Commutable Distance to Tampa FL Office Role Value Proposition: Provides billing administration and solutions to MetLife group customers across all markets, products and customer billing arrangements. Responsible for the overall customer billing experience and delivering service excellence to standard group customers. Key Responsibilities: <ul type="disc"> <li>Builds and maintains strong relationships with group customers and internal partners. Serves as key contact to call center on complex issues. Resolves and responds directly to group customer regarding billing inquiries and issues. May include other internal partners in resolution. Participates in escalation calls as billing expert with Customer, Broker, Sales and Service as situation warrants. </li> <li>Conducts proactive outreach to group customers regarding payment discrepancies, misdirected payments, cash received without backup, missing remits, missing payments and overpayments. Offers situation specific alternatives and solutions to assist customers. </li> <li>Educates customers on the billing and remittance processes and provides ongoing guidance and support to make billing administration easy for them.</li> <li>Performs functions critical to the accuracy of billing for assigned group customers including: daily review and analysis of error reports; suspense management; billing vs remit discrepancies; billing master schedule updates; final bill hold review and release; eligibility updates and identification of D&amp;U. </li> <li>Completes group level reconciliations and payment history review. Makes decisions regarding refunds, write-offs and reinstatements.</li> </ul> Essential Business Experience and Technical Skills Required: <ul type="disc"> <li>Demonstrated customer service skills with the ability to communicate both verbally and in writing. </li> <li>Experience handling pressure situations with professionalism and tack.</li> <li>Demonstrated math problem solving skills, including attention to detail, analytical thinking and decisiveness.</li> </ul> Preferred: <ul><li>Prior billing experience including reconciliations and payroll processing.</li></ul> <ul type="disc"> <li>Experience working directly with customers to resolve issues.</li> <li>Experience with insurance/financial systems.</li> <li>Advanced knowledge of Excel (V Look Up/Pivot Tables)</li> </ul>

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