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At CVS Health, we’re building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.As the nation’s leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues – caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.Program Overview Help us elevate our patient care to a whole new level! Join our Aetna team as an industry leader in serving dual eligible populations by utilizing best-in-class operating and clinical models. You can have life-changing impact on our Dual Eligible Special Needs Plan (DSNP) members, who are enrolled in Medicare and Medicaid and present with a wide range of complex health and social challenges. With compassionate attention and excellent communication, we collaborate with members, providers, and community organizations to address the full continuum of our members’ health care and social determinant needs. Join us in this exciting opportunity as we grow and expand DSNP to change lives in new markets across the country.Position Summary/MissionOur Care Managers are frontline advocates for members who cannot advocate for themselves. They are responsible for assessing, planning, implementing, and coordinating all case management activities with members to evaluate the medical needs of the member to facilitate the member’s overall wellness. Fundamental Components <ul> <li>Develops a proactive plan of care to address identified issues to enhance the short and long-term outcomes as well as opportunities to enhance a member’s overall wellness.</li> <li>Uses clinical tools and information/data review to conduct an evaluation of member's needs and benefits.</li> <li>Applies clinical judgment to incorporate strategies designed to reduce risk factors and barriers and address complex health and social indicators which impact care planning.</li> <li>Conducts assessments that consider information from various sources, such as claims, to address all conditions including co-morbid and multiple diagnoses that impact functionality.</li> <li>Uses a holistic approach to assess the need for a referral to clinical resources and other interdisciplinary team members.</li> <li>Collaborates with supervisor and other key stakeholders in the member’s healthcare in overcoming barriers in meeting goals and objectives, presents cases at interdisciplinary case conferences </li> <li>Utilizes case management processes in compliance with regulatory and company policies and procedures. Utilizes motivational interviewing skills to ensure maximum member engagement and discern their health status and health needs based on key questions and conversation.</li> </ul><h3>* Please note that at the 6-month mark candidate will be expected to meet metrics (10 hour per week talk time)</h3>Required Qualifications<ul> <li>Candidate must have an active and unrestricted Connecticut (CT) Registered Nurse (RN) License</li> <li>3+ years clinical practical experience</li> <li>2+ years care management, discharge planning and/or home health care coordination experience</li> <li>Confidence working at home/independent thinker, using tools to collaborate and connect with teams virtually</li> </ul>Preferred Qualifications <ul> <li>Bilingual</li> <li>Excellent analytical and problem-solving skills</li> <li>Effective communications, organizational, and interpersonal skills.</li> <li>Effective computer skills including navigating multiple systems and keyboarding</li> <li>Demonstrates proficiency with standard corporate software applications, including MS Word, Excel, Outlook, and PowerPoint, as well as some special proprietary applications</li> <li>Certified Case Manager</li> </ul>Education<ul><li>Bachelor’s Degree (REQUIRED)</li></ul>Licensure<ul><li>Candidate must have an active and unrestricted Connecticut (CT) Registered Nurse (RN) License</li></ul>Anticipated Weekly Hours40Time TypeFull timePay RangeThe typical pay range for this role is:$66,575.00 - $142,576.00This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.Great benefits for great peopleWe take pride in our comprehensive and competitive mix of pay and benefits – investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:<ul> <li>Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.</li> <li>No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.</li> <li>Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.</li> </ul>For more information, visit <a href="https://jobs.cvshealth.com/us/en/benefits" target="_blank">https://jobs.cvshealth.com/us/en/benefits</a>We anticipate the application window for this opening will close on: 06/12/2025Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

CVSHealth

Care Manager, Registered Nurse

Family & Children's Services

Clinical Director, Women in Recovery

Job Description:An Acquisition Account Executive is responsible for the revenue expansion of their accounts in the region and net new logos. You will also work closely with and provide direction to the extended account team (solution engineers, business development reps and customer success managers), to identify the best 'plan of attack', increase efficiencies, and develop winning tactics and strategies for your accounts.Who you’re committed to being:<ul> <li>You enjoy learning and are open to new ways of doing things.</li> <li>You are not afraid to be yourself, experiment, make mistakes and learn from them, ask questions, or voice your concerns.</li> <li>When communicating you are self-aware, insightful, and proactive.</li> <li>You are a team member first and individual contributor second. You are aware that high-performing teams are only as strong as their weakest link.</li> <li>You believe in continuous improvement and request frequent feedback from others.</li> </ul>What you'll do:<ul> <li>Own the full sales cycle from lead generation to contract signature, consistently meeting and exceeding revenue targets.</li> <li>Source, develop, and manage your own pipeline of high-value opportunities, ensuring a consistent flow of qualified deals.</li> <li>Strategically engage C-level executives and senior decision-makers, aligning our solutions with their top business priorities and demonstrating clear business impact.</li> <li>Develop and complete a comprehensive territory plan that aligns with corporate strategy and improves revenue growth.</li> <li>Leverage sophisticated sales methodologies (such as Solution-Selling, Challenger Sale, or Value Selling) to drive high-impact engagements and accelerate deal velocity.</li> <li>Collaborate cross-functionally with internal teams (solution engineers, business development reps, customer success managers) to ensure a seamless customer experience and improve account expansion.</li> <li>Maintain rigorous pipeline discipline, forecast accuracy, and sales process excellence, ensuring full visibility into deal progression and success metrics.</li> <li>Be accountable for consistently generating pipeline revenue</li> </ul>Experience you'll bring:<ul> <li>1-3 years of sales experience</li> <li>Experience managing a pipeline and closing contracts</li> <li>Experience in head hunting and strategically going after net new logos</li> <li>Excellent verbal, written and presentation communication skills both with customers</li> <li>Experience with Salesforce or similar CRM tools preferred</li> </ul>Requirements:<ul><li>1-3 years of sales experience</li></ul>Why you’ll love working here:<ul> <li>We’re a blended workplace, where team members work remotely or in a hybrid setup depending on their role and location</li> <li>We’re mission driven and guided by our culture pillars</li> <li>We have a strong commitment to diversity and belonging</li> <li>We cultivate a culture of trust, autonomy, and collaboration</li> <li>We’re lifelong learners and champion team member growth and advancement</li> <li>We’ve got you covered - team member benefits include competitive compensation packages, medical coverage, unlimited PTO and Summer Fridays, wellness reimbursements, Pluralsight subscription, professional development funds and more.</li> </ul>About us:Pluralsight provides the only learning platform dedicated to accelerating the technology skills and capabilities of today’s tech workforce. Thousands of companies, government organizations and individuals around the world rely on Pluralsight to support critical technology skill development in areas that are crucial to innovation including artificial intelligence, cloud computing, cybersecurity, software development, and machine learning. Pluralsight provides highly curated content developed by vetted technology experts, industry leading skill assessments, and hands on, immersive learning experiences designed to help individuals skill-up faster.Physical and Mental Requirements:Work is performed in an office (or home office) environment and requires the ability to operate office equipment and keyboards. Sedentary work. Repetitive work. Ability to perform tasks related to documentation, data analysis, transcription and extensive content analysis. Learn new tasks, remember processes, complete tasks independently, and make timely decisions in the context of a workflow.EEOC Statement:Bring yourself. Pluralsight is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, age or protected veteran status. Pluralsight will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please visit the <a href="https://www.pluralsight.com/careers" target="_blank">bottom of our website</a> to learn how to request an accommodation.For more information on Pluralsight’s commitment to building a more diverse and inclusive workforce, please review our most recent Diversity, Equity, Inclusion and Belonging report <a href="https://www.pluralsight.com/about/diversity-and-belonging" target="_blank">here</a>.The annual base salary + variable for this role is $118,800 - $140,000 USD. Pluralsight's pay ranges vary based on work location. Talent Acquisition can share more detail during the hiring process when applicable. Each candidate’s compensation offer will be based on multiple factors including, but not limited to, geography, experience, skills, job duties, and business need, among other things. In addition to the base salary and variable, this role may also be eligible for benefits and bonuses.Applications must be submitted within 90 days after the initial posting date to be considered.Please be aware of recruiting scams that may impersonate Pluralsight. These unauthorized parties may use our name, logo, and employee information to solicit personal information or payments from job seekers under the guise of employment offers. Please note the following:<ul> <li>Pluralsight will only contact candidates through official channels, such as emails from the @pluralsight.com domain or direct messages via our verified profiles (e.g., LinkedIn).</li> <li>We will never request payment, banking information, or personal documents (such as your social security number or passport) as part of the application process.</li> <li>All legitimate Pluralsight job openings are posted on our <a href="https://www.pluralsight.com/careers" target="_blank">Careers page</a>, and our hiring process is outlined in detail on our <a href="https://www.pluralsight.com/careers/how-we-hire" target="_blank">How We Hire</a> page.</li> </ul>If you receive a suspicious message claiming to be from or about Pluralsight, we encourage you to contact us directly via <a href="mailto:recruiting@pluralsight.com" target="_blank">recruiting@pluralsight.com</a> to verify its authenticity.#LI-NB #LI-Remote

Pluralsight

Acquisition Account Executive

MarshallsAt TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You’ll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you’re working in our four global Home Offices, Distribution Centers or Retail Stores—TJ Maxx, Marshalls, Homegoods, Homesense, Sierra, Winners, and TK Maxx, you’ll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX family—a Fortune 100 company and the world’s leading off-price retailer. Job Description:Opportunity: Grow Your CareerResponsible for delivering a highly satisfied customer experience proven by engaging and interacting with all customers, embodying customer experience principles and philosophy, and maintaining a clean and organized store environment. Adheres to all operational, merchandise, and loss prevention standards. May be cross-trained to work in multiple areas of the store in order to support the needs of the business.<ul> <li>Role models established customer experience practices with internal and external customers</li> <li>Supports and embodies a positive store culture through honesty, integrity, and respect</li> <li>Accurately rings customer purchases/returns and counts change back to customer according to established operating procedures</li> <li>Promotes credit and loyalty programs</li> <li>Maintains and upholds merchandising philosophy and follows established merchandising procedures and standards</li> <li>Accurately processes and prepares merchandise for the sales floor following company procedures and standards</li> <li>Initiates and participates in store recovery as needed throughout the day</li> <li>Maintains all organizational, cleanliness, and recovery standards for the sales floor and participates in the maintenance/cleanliness of the entire store</li> <li>Provides and accepts recognition and constructive feedback</li> <li>Adheres to all labor laws, policies, and procedures</li> <li>Supports and participates in store shrink reduction goals and programs</li> <li>Participates in safety awareness and maintains a safe environment</li> <li>Other duties as assigned</li> </ul>Who We’re Looking For: You.<ul> <li>Possesses excellent customer service skills</li> <li>Able to work a flexible schedule to support business needs</li> <li>Possesses strong communication and organizational skills with attention to detail</li> <li>Capable of multi-tasking</li> <li>Able to respond appropriately to changes in direction or unexpected situations</li> <li>Capable of lifting heavy objects with or without reasonable accommodation</li> <li>Works effectively with peers and supervisors</li> <li>Retail customer experience preferred</li> </ul> Benefits include: Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care &amp; cell phone discounts; pet &amp; legal insurance; credit union; referral bonuses. Those who meet service or hours requirements are also eligible for: 401(k) match; medical/dental/vision; HSA; health care FSA; life insurance; short/long term disability; paid parental leave; paid holidays/vacation/sick; auto/home insurance discounts; scholarship program; adoption assistance. All benefits are provided in accordance with and subject to the terms of the applicable plan or program and may change from time to time. Contact your TJX representative for more information. In addition to our open door policy and supportive work environment, we also strive to provide a competitive salary and benefits package. TJX considers all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status, or based on any individual's status in any group or class protected by applicable federal, state, or local law. TJX also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. Applicants with arrest or conviction records will be considered for employment. Address:2783 Paper Mill RoadLocation:USA Marshalls Store 0845 Wyomissing PAThis position has a starting pay range of $12.00 to $12.50 per hour. Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience.

Merchandise Associate

Oklahoma Surgical Hospital

ICU Registered Nurse RN - ECB (as needed) - 7p-7a

Job Posting End Date06-04-2025Please note the job posting will close on the day before the posting end date. <h3>Job Summary</h3> Please note: This opening will be ONSITE - 5 days in office. Responsible to the assigned supervisor for performing entry level engineering work activities and projects requiring the application of engineering knowledge in a safe, effective, efficient and economic accomplishment of assigned objectives. American Electric Power is one of the largest electric utilities in the United States, delivering safe, reliable power to nearly 5.6 million regulated customers in 11 states. <h3>Job Description</h3> Our Vision: <ul><li>Improving customer's lives with reliable, affordable power</li></ul> Our Mission: <ul><li>Put the customer first</li></ul> ESSENTIAL JOB FUNCTIONS: Accurately model transmission system topology including impedance and facility ratings for lines, generators, and transformers for Medium, High, and Extra High Voltages using AEP-internal modeling database, PSS/E, and/or ASPEN One-liner. Fulfill various system modeling related requests from Engineering and Operations personnel and submitted via ServiceNow ticketing system. Collaborate with others internal/external to the team to model planned projects, build power flow, and short circuit model cases representing the future transmission system, as needed. Participating in the planning and organization of project work activities. Perform electrical transmission system analysis and protection system studies, as requested. Perform activities related to NERC Compliance standards. Apply problem solving skills to resolve technical problems and initiate solution techniques. Preferred: • Demonstrated experience modeling transmission and generation system topology using ASPEN One-liner and/or Siemens PSSE for Medium, High, and Extra High Voltages. Including: o Modeling inverter based generation for both wind and Solar applications o Modeling synchronous based generation o Modeling transmission lines, transformers, and circuit breakers o Performing transmission system fault studies including circuit breaker duty analysis • Demonstrated experience of working with NERC Compliance Standards • Demonstrated experience with process improvement including process development, implementation, adherence, and training • Demonstrated experience comparing data from various sources, evaluating validity of data, and performing clean-up activities, as necessary. Requirements (by grade): * Note: This vacancy is posted in a grade range. Education and/or experience will be used to determine appropriate grade and compensation. See “What We’re Looking For” for the basic qualifications for each grade. MINIMUM REQUIREMENTS: ENGINEER ASSC(GRADE -5) Salary Range: $61,647 - $77,057 This is an entry level position for new graduates with a Bachelor's degree in engineering in a program accredited by ABET*; Passing the Fundamentals of Engineering examination in preparation for future licensing as a Professional Engineer (PE) is encouraged and preferred. *ABET - Engineering Accreditation Commission of the Accreditation Board for Engineering and Technology. Acceptable alternative is: *A Bachelor's degree in engineering (non-ABET) plus a Master's degree or PhD in engineering from a university with an ABET accredited Bachelor's program. Basic Qualifications: Engineer (Grade 06) Salary Range:$72,380- $90,474. <ul> <li>Has typically acquired 2 or more years of related engineering experience along with a Bachelor's degree in engineering in a program accredited by ABET*</li> <li>License: Registration as a Professional Engineer (PE) in any U.S. state or Puerto Rico** is encouraged and preferred.</li> <li>* Confirmation is required to ensure the PE obtained in Puerto Rico aligns with NCEES standards.</li> </ul> Basic Qualifications: Engineer (Grade 07) Salary Range-$85,081- $106,353. Has typically acquired 4 or more years of related engineering experience along with a Bachelor's degree in engineering in a program accredited by ABET*; or 2 years of related engineering experience along with a Master’s degree in engineering from a program accredited by ABET*; Individuals with a PhD in engineering from an engineering program accredited by ABET* may be considered for entry into the organization at this level; Registration as a Professional Engineer (PE) in any U.S. state or Puerto Rico** is preferred. <ul> <li>License: Registration as a Professional Engineer (PE) in any U.S. state or Puerto Rico** is encouraged and preferred.</li> <li>* Confirmation is required to ensure the PE obtained in Puerto Rico aligns with NCEES standards.</li> </ul> Acceptable alternatives are: (1) a Bachelor’s degree in engineering (non-ABET), plus a Professional Engineers (PE) license in any state of the U.S. or (2) a Bachelor’s degree in engineering (non-ABET) plus a Master’s degree or PhD in engineering from a university with an ABET accredited Bachelor’s program.** Confirmation is required to ensure the PE obtained in Puerto Rico aligns with NCEES standards. #AEP CAREERS #LIHYBRID Compensation Data Compensation Grade: SP20-005 Compensation Range: $61,647.00-77,057.50 USD The Physical Demand Level for this job is: S – Sedentary Work: Exerting up to 10 pounds of force occasionally (Occasionally: activity or condition exists up to 1/3 of the time) and/or a negligible amount of force frequently. (Frequently: activity or condition exists from 1/3 to 2/3 of the time) to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time but may involve walking or standing for brief periods of time. Jobs are sedentary if walking and standing are required only occasionally, and all other sedentary criteria are met. It is hereby reaffirmed that it is the policy of American Electric Power (AEP) to provide Equal Employment Opportunity in all respects of the employer-employee relationship including recruiting, hiring, upgrading and promotion, conditions and privileges of employment, company sponsored training programs, educational assistance, social and recreational programs, compensation, benefits, transfers, discipline, layoffs and termination of employment to all employees and applicants without discrimination because of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, veteran or military status, disability, genetic information, or any other basis prohibited by applicable law. When required by law, we might record certain information or applicants for employment may be invited to voluntarily disclose protected characteristics.

Public Service Company

Transmission Planning Modeling Engineer

At CVS Health, we’re building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.As the nation’s leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues – caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.Position SummaryAs a Sr. Analyst, you will have the opportunity to maintain strong relationships with our Employer Group Waiver Plan (EGWP) clients while assisting these entities with enrollment and eligibility needs for their Medicare Part D (Med D) member populations. As the Sr. Analyst, you will maintain a solid understanding and continual working knowledge of Medicare Guidelines, EDI protocols, and the enrollment processes that directly impact member enrollment. This role is essential for ensuring that all eligible beneficiaries are successfully enrolled in their respective Medicare Part-D plans and perform in accordance with Center for Medicare &amp; Medicaid Services (CMS) guidelines. Our Sr. Analysts serve as the business expert for our clients in order to drive retention of the client base through successful results and supportive client consultation.The Sr. Analyst is responsible for owning and managing a book of business across multiple clients, resolving enrollment discrepancies, performing complex day-to-day enrollment tasks, understanding and applying Medicare Part D Guidelines, and managing small to medium department improvement projects. Required Qualifications<ul> <li>2+ years of prior intermediate experience using Microsoft Excel, and basic-to-intermediate experience using core Microsoft Office products, including Word and Outlook</li> <li>1+ year(s) professional communication experience in verbal and written form</li> <li>1+ year(s) of experience in gathering, researching and analyzing data/reports</li> <li>1+ year(s) of Healthcare, PBM, or Insurance related experience</li> <li>Must demonstrate excellent organizational and problem-solving skills with a strong attention to detail</li> </ul> Preferred Qualifications<ul> <li>Prior experience with RX Claim (AS400) and/or Salesforce</li> <li>Prior experience using VLookups and other query methods in Excel, and/or running SQL queries; MS Access database experience</li> <li>1 + years of current experience with MS PowerPoint, Visio and Access</li> <li>1 + years of business experience in client-facing relations or account management</li> <li>Prior Medicare Part-D, Employer Health Group related experience</li> <li>Strong interpersonal communication skills with ability to consultatively influence others</li> <li>Strategic, forward thinker; solution-driven, with sound analytical skills and ability to learn highly technical processes</li> <li>Ability to positively adapt in a changing environment</li> </ul> Education<ul> <li>High School Diploma or GED (Required)</li> <li>Bachelor Degree (Strongly Preferred)</li> </ul>Anticipated Weekly Hours40Time TypeFull timePay RangeThe typical pay range for this role is:$46,988.00 - $102,000.00This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.Great benefits for great peopleWe take pride in our comprehensive and competitive mix of pay and benefits – investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:<ul> <li>Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.</li> <li>No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.</li> <li>Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.</li> </ul>For more information, visit <a href="https://jobs.cvshealth.com/us/en/benefits" target="_blank">https://jobs.cvshealth.com/us/en/benefits</a>We anticipate the application window for this opening will close on: 06/19/2025Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

Sr. Analyst, Business Analytics

Do you love sports, fitness, fashion or the outdoors? SCHEELS can turn your passion into a rewarding career through our extensive business and product training. SCHEELS is a leader in the sporting goods industry - driven to create the best experience in the USA for our customers. SCHEELS boasts the largest selection of sports brands in America—offering world-class brands, special attractions, and unmatched customer service. SCHEELS empowers our associates to become experts in exceeding the needs and expectations of our customers. SCHEELS associates talk-the-talk, and walk-the-walk, with the best product and expert training in the sporting goods industry. Mentorship and professional development training are a focus throughout your entire career. Responsibilities: <ul> <li> Unload product from freight. Tag, fold, hang and price merchandise to be put out on the sales floor or in back stock </li> <li> Restock merchandise on sales floor and bring product to the floor for display </li> <li> Assist customers and salespeople with retrieving and loading purchased product </li> <li> Maintain orderly appearance of personal work space and surrounding areas. General cleaning and organization around the store and back stock areas </li> <li> Ability to add and subtract two digit numbers and to multiply and divide with 10’s and 100’s </li> <li> Ability to read and comprehend instructions, short correspondence and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers and other associates of the organization </li> <li> Ability to be organized, multi-task and maintain all aspects of a support role </li> <li> Ability to work independently and with the team </li> <li> Exercise judgment and tact and be able to effectively work with all levels within the organization </li> <li> Strong oral/written communication and presentation skills to communicate effectively and in a timely manner </li> <li> Ability to apply basic understanding to carry out instructions furnished in written, oral, or diagram </li> <li> Demonstrates attention to detail </li> <li> Be professional in appearance and attitude, contribute to a positive team atmosphere, and treat others with respect and consideration while following Scheels’ policies and procedures </li> <li> Willing to do other tasks as assigned by the leadership team and Support Leads </li> <li> Work assigned schedule; may include varied hours, evenings, weekends and holidays </li> </ul> Requirements: Customer Service <ul> <li> Genuinely and consistently treat co-workers, customers and business partners like they are the most important person including eye contact, a smile and a genuine “Thank you” </li> </ul> Culture <ul> <li> Approach daily tasks, projects and follow-up communication with energy and sense of urgency </li> <li> Cultivate a deep desire to become a knowledge expert in their role with the ability to apply their knowledge and experience with great impact </li> <li> Show respect and appreciation for others and Scheels </li> <li> Arrive to work and meetings 10 minutes early </li> </ul> Team Mentality <ul> <li> Genuine interest and action in helping others before yourself, regardless of recognition or reward </li> </ul> Teach-ability <ul> <li> Consistent eagerness to listen, learn, apply knowledge and accept critical feedback </li> <li> Ability to adapt to a changing work environment </li> <li> Ability to apply concepts of basic math, grammar, punctuation and spelling </li> </ul> Dress Code <ul> <li> Meets Scheels dress and grooming expectations in support of professional, clean and welcoming environment for customers, co-workers and business partners </li> </ul> Efficiency <ul> <li> Demonstrate pride and ownership of their work while meeting expected deadlines </li> </ul> Education &amp; Experience: The ideal candidate will have a minimum of a high school diploma, or general education degree (GED), 1-3 months of related experience or training; or equivalent combination of education and experience. Physical Requirements/Lifting Requirements: Must be able to sit, stand, bend at the waist, climb, stoop, kneel, crouch, reach, walk, push/pull, lift, talk, and hear with or without reasonable accommodation. Very heavy work - Exerting in excess of 100 pounds of force occasionally, and/or in excess of 50 pounds of force frequently, and/or in excess of 20 pounds of force constantly to move objects. Physical demand requirements are in excess of those for heavy work. Scheels cares about the health and safety of our Associates. Associates are expected to follow all safety procedures and perform their job duties in a fashion that minimizes the risk of injury. Benefits: To see a full list of benefit offerings from Scheels visit <a href="http://scheels.com/careers" target="_blank">scheels.com/careers</a> EQUAL EMPLOYMENT OPPORTUNITY Scheels is an equal employment opportunity employer providing equal employment opportunities to individuals regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Scheels will provide reasonable accommodations for qualified individuals when appropriate.

Peer Recovery Support Specialist - Hope Team

CompanyCox Automotive - USAJob Family GroupCustomer Care GroupJob ProfileTechnical Customer Care Specialist IManagement LevelIndividual Contributor Flexible Work Option Can work remotely anywhere in the specified countryTravel %NoWork ShiftVariableCompensationHourly base pay rate is $16.15 - $24.23/hour. The hourly base rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate’s knowledge, skills, and abilities. Position may be eligible for additional compensation that may include commission (annual, monthly, etc.) and/or an incentive program.Job DescriptionJob Description VinSolutions Support is hiring for a remote Technical Customer Care Specialist I! The Technical Customer Care Specialist I will: <ul> <li>Work directly with clients via phone, email, chat and/or other electronic methods of communication to resolve their application and product issues</li> <li>Will be responsible for routine customer questions relating to product usage within VinSolutions Support</li> <li>Provide support for technical issues relating to the Cox Automotive suite of products</li> <li>Responsible for leveraging technical knowledge to deliver excellent care to clients while adhering to quality assurance standards</li> </ul> Shift Schedule: <ul> <li>Each employee will be scheduled based upon business need, but the general hours are Mon-Fri 7am-7pm CST, Saturday 8am-5pm CST (Each employee would be scheduled for a 9-hour shift within this timeframe)</li> <li>Saturdays are either on rotation or permanent (depending on business need at the time)</li> </ul> Your role: <ul> <li>Handle routine customer questions relating to product usage</li> <li>Provide technical support on issues through to resolution.</li> <li>Maintains expert-level knowledge of [Business Unit] processes and procedures</li> <li>Accurately log all customer information in the CRM tool</li> <li>Facilitate communication to other departments as needed to resolve client concerns</li> <li>Communicate with key stakeholders to identify and resolve inquiries.</li> <li>Provide proper follow- up to ensure customer is kept apprised of the issue status</li> </ul> Minimum Qualifications: <ul> <li>High School Diploma/GED </li> <li>Generally, less than 2 years of experience </li> <li>Ability to troubleshoot and document issues related to system performance and functionality.</li> <li>Excellent communication skills (Verbal and Written)</li> <li>Strong problem-solving/troubleshooting skills</li> <li>Strong interpersonal skills and attention to detail</li> <li>Ability to accommodate extended hours, flexible work schedule, and work overtime as needed, including weekend hours</li> <li>Ability to work independently as a team to deliver on individual and business goals</li> </ul> What We Look For (Preferred): <ul> <li>Displays strong dependability and reliability.</li> <li>Ability to handle multiple, competing priorities and deliver results in a fast-paced environment. </li> <li>CRM case logging/Salesforce experience</li> <li>Experience with interaction distribution systems such as Genesys Pure Cloud.</li> <li>Automotive industry knowledge.</li> </ul> Drug TestingTo be employed in this role, you’ll need to clear a pre-employment drug test. Cox Automotive does not currently administer a pre-employment drug test for marijuana for this position. However, we are a drug-free workplace, so the possession, use or being under the influence of drugs illegal under federal or state law during work hours, on company property and/or in company vehicles is prohibited.BenefitsEmployees are eligible to receive a minimum of sixteen hours of paid time off every month and seven paid holidays throughout the calendar year. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave. About Us Through groundbreaking technology and a commitment to stellar experiences for drivers and dealers alike, Cox Automotive employees are transforming the way the world buys, owns, sells – or simply uses – cars. Cox Automotive employees get to work on iconic consumer brands like Autotrader and Kelley Blue Book and industry-leading dealer-facing companies like vAuto and Manheim, all while enjoying the people-centered atmosphere that is central to our life at Cox. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer – All qualified applicants/employees will receive consideration for employment without regard to that individual’s age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship.Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship. <h3> </h3>Application Deadline: 05/28/2025

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