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Affirm is reinventing credit to make it more honest and friendly, giving consumers the flexibility to buy now and pay later without any hidden fees or compounding interest.We’re looking for an individual to join the Merchant Pricing team! This team is responsible for enabling efficient value exchange between Affirm’s merchants, consumers, and strategic partners. As a Quantitative Analyst II, you’ll help optimize our portfolio segments at scale and refine the analytical tooling to get us there. Your day-to-day focus will be to develop analytical capabilities to enhance our research infrastructure, and to apply your knowledge to improve Affirm’s loan economics. This is a high-impact role focused on making prudent decisions that drive profitable growth. What You'll Do <ul> <li> Extract key consumer insights to support growth in new international markets </li> <li> Partner with cross-functional analytics teams to assess the products roadmap and their impact on revenue performance </li> <li> Simplify complex production models to a pricing tool while retaining key data for pricing analytics </li> <li> Partner with Machine Learning Team to assess the performance of new models </li> </ul> What We Look For <ul> <li> 2+ years of experience in an analytical or quantitative role </li> <li> Practical knowledge of fixed income, financial modeling, asset pricing, and consumer financial services </li> <li> Familiarity in applying Python and SQL to analyze large data sets </li> <li> Existing Github presence is a plus </li> <li> PySpark experience is a plus </li> <li> Masters Degree in Computer Science, Mathematics, Data Science, Statistics, Finance, or Financial Engineering is a plus </li> </ul> Base Pay Grade - K Equity Grade - 6 Employees new to Affirm typically come in at the start of the pay range. Affirm focuses on providing a simple and transparent pay structure which is based on a variety of factors, including location, experience and job-related skills. Base pay is part of a total compensation package that may include equity rewards, monthly stipends for health, wellness and tech spending, and benefits (including 100% subsidized medical coverage, dental and vision for you and your dependents.) USA base pay range (CA, WA, NY, NJ, CT) per year: $140,000 - $190,000 USA base pay range (all other U.S. states) per year: $124,000 - $174,000 #LI-Remote Affirm is proud to be a remote-first company! The majority of our roles are remote and you can work almost anywhere within the country of employment. Affirmers in proximal roles have the flexibility to work remotely, but will occasionally be required to work out of their assigned Affirm office. A limited number of roles remain office-based due to the nature of their job responsibilities. We’re extremely proud to offer competitive benefits that are anchored to our core value of people come first. Some key highlights of our benefits package include: <ul> <li>Health care coverage - Affirm covers all premiums for all levels of coverage for you and your dependents </li> <li>Flexible Spending Wallets - generous stipends for spending on Technology, Food, various Lifestyle needs, and family forming expenses</li> <li>Time off - competitive vacation and holiday schedules allowing you to take time off to rest and recharge</li> <li>ESPP - An employee stock purchase plan enabling you to buy shares of Affirm at a discount</li> </ul> We believe It’s On Us to provide an inclusive interview experience for all, including people with disabilities. We are happy to provide reasonable accommodations to candidates in need of individualized support during the hiring process. [For U.S. positions that could be performed in Los Angeles or San Francisco] Pursuant to the San Francisco Fair Chance Ordinance and Los Angeles Fair Chance Initiative for Hiring Ordinance, Affirm will consider for employment qualified applicants with arrest and conviction records. By clicking "Submit Application," you acknowledge that you have read Affirm's <a href="https://www.affirm.com/global-candidate-privacy-notice" target="_blank">Global Candidate Privacy Notice</a> and hereby freely and unambiguously give informed consent to the collection, processing, use, and storage of your personal information as described therein.

Affirm

Quantitative Analyst II, Merchant Pricing

<h2>DESCRIPTION</h2> The Customer Engagement Technologies (CET) organization powers Customer Service (CS) by developing elegant Customer and Customer Service Associate (CSA) facing products globally. These products offer effortless self-service and automated solutions to our customers. If customers prefer to interact with a human, we enable CSAs to effectively and elegantly solve customers’ issues using our associate-facing products powered through human-centered design. One of these solutions is a new translation system deploying neural machine translation technology (through AWS Translate models) that aims to support high-quality, real-time translations for up to 39 languages. By applying automated translations to text-based customer service channels (e-mail, chat, Message Us, and CS Chatbot), the product’s vision is to remove language as a barrier and enable flexibility in the CS labor force. Ultimately, Amazon will be capable of supporting customers anywhere around the world, irrespective of the language the CSA is speaking. Our team is looking for a talented Machine Learning Data Associate (MLDA)- Specialist Italian to drive Italian-to-English and English-to-Italian machine translation improvements in partnership with the Machine Learning team. Specifically, you will audit cross-language interactions on text-based channels, review and assess the quality of the machine translations in each direction, and inform on the highest priority machine translation improvement opportunities that will enhance the customer experience. You will work with Program and Product Managers to determine opportunities for optimizing the quality auditing and machine translations improvement processes, augmenting the customer experience through product testing, and executing the machine learning roadmap for the product. You will be part of a Global Product Management team whose innovations and strategies will influence what we build and how we surface information to solve customers’ issues globally. A successful candidate is a native Italian speaker who also speaks English fluently, is extremely detail-oriented, an effective communicator, has demonstrated the ability to earn the trust of stakeholders across a cross-functional team of individuals, is data-driven, and has a strong eye for opportunities. You should be customer-obsessed and not afraid to analyze thousands of interactions. You are willing to experiment, fail fast, learn, and iterate to improve. Furthermore, you understand and account for the implications of your work on front line operations. Key job responsibilities - Native-level translation and localization skills in Italian - Proficiency in testing and content reading in Italian, with the ability to document outcomes in English for stakeholders - Utilization of Italian skills to support internal and external customers and related products - Competence in navigating various internal tools to understand the customer journey - Strong attention to detail and commitment to quality - Adaptability to work in a dynamic environment and willingness to change priorities on short notice - Must be fluent in Italian and English A day in the life Key daily activities include but are not limited to: - Localization/Translation - Testing various workstreams - Contact Reading in native language while documenting findings in English - Stakeholder management Benefits Summary: Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include: 1. Medical, Dental, and Vision Coverage 2. Maternity and Parental Leave Options 3. Paid Time Off (PTO) 4. 401(k) Plan About the team Omni MLDA is a division of Customer Engagement Technologies (CET), partnering with key stakeholders to: - Automate customer service processes - Enhance the end-to-end customer experience <h2>BASIC QUALIFICATIONS</h2> - Fluency in Italian and English (verbal and written communication) - 1+ years business experience in localization and translation - Strong attention to details - Exceptional communicational skills - Customer service experience - Experience working in complex and frequently-changing environments - Ability to interpret customer need and being able to frame that as clear requirements <h2>PREFERRED QUALIFICATIONS</h2> - Project planning experience, including project scoping, deadline-setting, backlog maintenance, and reporting - Bachelor's Degree - Practical knowledge of data processing needs and trade-offs - Experience working with machine learning, Artificial intelligence, natural language understanding data Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit <a href="https://amazon.jobs/content/en/how-we-hire/accommodations" target="_blank">https://amazon.jobs/content/en/how-we-hire/accommodations</a> for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $32,700/year in our lowest geographic market up to $70,000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit <a href="https://www.aboutamazon.com/workplace/employee-benefits" target="_blank">https://www.aboutamazon.com/workplace/employee-benefits</a>. This position will remain posted until filled. Applicants should apply via our internal or external career site.

Amazon

Bilingual Machine Learning Data Associate - Italian (Remote), Customer Engagement Technology

Today, GraphQL is rapidly emerging as the next generation API technology of choice to unify data access across a wide range of data sources and deliver business value. Apollo’s GraphOS platform helps API platform developers around the world build and operate their data access layers, at scale. It is used in production by some of today's largest and most innovative companies including Netflix, Expedia, Peloton, DoorDash, The New York Times, and many more. GraphOS fundamentally democratizes data and accelerates business transformation. We are building a best-in-class data practice and looking for a Head of Data to define and execute the data strategy that will drive our business forward. This is a foundational, hands-on role—you will be both a strategic leader and an individual contributor, setting the vision for how data is used across Apollo while also diving into technical work to make that vision a reality. You will partner closely with Product, Engineering, Finance, Growth, and Go-to-Market teams to enable data-driven decision-making across the organization. Your work will shape how we understand our users, optimize our business operations, and build scalable data systems that drive impact. While we have a strong data foundation, we are looking for a leader who can take it to the next level—leveraging advanced analytics, experimentation, machine learning and AI tools to unlock new opportunities. About You: You thrive at the intersection of strategy and execution—able to define a vision for data at Apollo while also rolling up your sleeves to build and implement solutions. You’re highly collaborative, excited to partner with leadership, and skilled at translating complex technical concepts into clear business recommendations. You’re comfortable in a start-up environment, where ambiguity is high but the opportunity for impact is even higher.<h3>What You'll Do</h3> <ul> <li>Define and execute the data strategy for Apollo, balancing long-term vision with immediate impact.</li> <li>Partner with executive leadership and cross-functional teams to translate business needs into data-driven insights and recommendations.</li> <li>Work closely with data engineers to ensure the data infrastructure supports advanced analytics, experimentation, and modeling needs.</li> <li>Lead hands-on projects, including statistical modeling, forecasting, causal inference, and optimization to improve our product, marketing, and go-to-market motions.</li> <li>Act as a technical and strategic thought leader, guiding the company’s approach to data governance, experimentation, and data-driven decision-making.</li> <li>Hire and mentor data scientists and analysts as we grow the team, ensuring a strong foundation for the future.</li> </ul><h3>What You Bring</h3> <ul> <li>[Strategic Thinking &amp; Execution] – Ability to define a long-term data vision while driving immediate impact through hands-on technical work.</li> <li>[Technical Expertise] – Proficiency in SQL and Python or R, with experience in machine learning, statistics, experimentation, and advanced analytics.</li> <li>[Familiarity with Data Engineering Concepts] – Ability to collaborate effectively with data engineers, ensuring models and analyses are built on reliable, well-structured data.</li> <li>[Leadership &amp; Influence] – Experience working cross-functionally with executives, product managers, and engineers to align on data priorities and strategy.</li> <li>[Communication &amp; Storytelling] – Ability to present complex insights to non-technical stakeholders in a compelling and actionable way.</li> <li>[Experience Scaling Data Functions] – Previous experience building or leading data functions in a high-growth environment is a plus.</li> </ul><h3>Minimum Qualifications</h3> <ul> <li>10+ years of experience in data science, analytics, or a related field.</li> <li>Proven track record of driving measurable business impact through data.</li> <li>Experience influencing leadership decisions using data-driven insights.</li> <li>Hands-on experience designing and executing large-scale analytics projects.</li> <li>People management experience, including hiring, mentoring, and developing data scientists or analysts.</li> <li>Ability to work autonomously and thrive in a fast-paced, high-growth environment.</li> </ul>Whether you binge-watch a series on Netflix, plan faraway vacations from your phone, or read international news online, you’ve likely used Apollo’s technology this week. Apollo supports some of the largest GraphQL platforms in the world. We’re not looking to rest on our laurels though — we’re aiming to change how software is built. Apollo wants to empower every software team to build an amazing user experience across any number of clients, without dealing with a barrage of API endpoints. Equal to all of that, Apollo is intent on becoming the company where you can see your career grow through challenging work, collaborating with incredible teammates, and accomplishing the unattainable. At Apollo, we strive to provide competitive, market-informed compensation whilst ensuring consistency within the team in each country. We make hiring decisions based on your skills, experience, and our overall assessment of what we learned during the hiring process. In addition to the U.S. base salary range, we also provide equity and benefits. Apollo offers all U.S. employees a choice of 3 Anthem Blue Cross medical plans and California residents can also choose from an additional 2 Kaiser medical plans. Dental and Vision benefits are provided by Sun Life Financial. Equal Opportunity: Apollo is proud to be an equal opportunity workplace dedicated to pursuing and hiring a talented and diverse workforce. Privacy: California residents applying for positions at Apollo can see our privacy policy <a href="https://www.apollographql.com/CCPA-Privacy-Notice-for-Employees.pdf" target="_blank">here</a>. E-Verify: Apollo is an E-Verify employer and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. For more information please visit <a href="https://www.e-verify.gov/" target="_blank">E-Verify</a>.

Apollo GraphQL

Head of Data

CompanyCox Communications, Inc.Job Family GroupSalesJob ProfileSr. Solutions Engineer - CCIManagement LevelManager - Non People Leader Flexible Work Option Can work remotely anywhere in the specified countryTravel %Yes, 50% of the timeWork ShiftDayCompensationCompensation includes a base salary of $151,400.00 - $227,200.00. The salary rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's experience. In addition to the salary range identified herein, this role is also eligible for an annual incentive/commission target of $52,800.00.Job DescriptionOur Sales SA positions will require 25-35% travel to conferences, partner offices, and customer sites.This role will support opportunities on the west coast.What does the Sales Solutions Architecture Team do?Sales Solution Architects work in partnership with Solutions Specialists (Sales Representatives) and serve as their technical counterparts in all phases of the sales lifecycle. From evangelizing technologies to demonstrating our feature-rich Cloud Reliability Platform, our job is to help customers figure out and solve their cloud initiatives. We do this by taking a consultative approach in our discovery and assessment phases with the output being solutions that are built with reliability, performance, and security baked-in on top of our Managed Cloud Portfolio. As an integral part of the Solutions Architecture team, you will design systems that are purpose-built and well suited to their target infrastructure.What You'll Do:As a Solution Architect you will:<ul> <li>Provide Pre-Sales technical support to the GTM Team to drive revenue and cloud adoption</li> <li>Conduct full technical discovery and assessment workshops to identify pain points and gather business and technical requirements. This will include Well-Architected Reviews, Migration Readiness Assessments, Total Cost of Ownership (TCO) analysis, etc.</li> <li>You will architect client solutions to meet client requirements using a well architected framework methodology</li> <li>Clearly communicate proposed architectures in the pre-sales cycle for early validation and verification to the internal teams responsible for implementing and providing ongoing support</li> <li>Be a technology evangelist and educate prospects and customers on the cloud solution that makes the most sense for their business and technology requirements</li> <li>Interface with Product Marketing and provide feedback for improving product quality and capabilities by leveraging information gathered in field engagements</li> <li>Collaborate in the creation of technical collateral (e.g. SOWs, HLDs), and help develop sales staff by providing formal training</li> <li>Produce cost and labor estimates and SOWs for potential projects</li> <li>Provide thought leadership by speaking at industry events such as trade shows, panels or marketing events as well as publishing blog posts, white papers and participating in case studies</li> </ul>What Techie Attributes We're Looking for In You:<ul> <li>Relevant Industry-leading certification required: AZ-305 (Azure Solutions Architect - Expert)</li> <li>Deep understanding of the following Public Cloud Platforms: Microsoft Azure, AWS</li> <li>Understanding of containerization &amp; virtualization technologies; e.g Kubernetes, Docker</li> <li>Understanding of IAAS / PAAS / SAAS platforms; e.g. EC2, VMs, etc.</li> <li>Understanding IaC tools; e.g. Puppet, Ansible, ARM/Bicep, Terraform</li> <li>Understanding of different Disaster Recovery and data protection principles</li> <li>Understanding of PCI, HIPAA, GDPR regulatory compliance frameworks</li> <li>Understanding of Relational and Non-Relational Databases (MySQL, Oracle, MS SQL Server, NoSQL)</li> <li>Expertise in networking, compute, storage and OS fundamentals</li> </ul>What General Attributes We're Looking for In You:Ideal candidate must be enthusiastic, a self-starter, and willing to step up to new challenges. Must be comfortable in the dynamic atmosphere of a technical organization with a rapidly expanding customer base.<ul> <li>A BA/BS Degree with 6+ years of experience, or a MS Degree with 4+ years of experience, or a Ph.D with one year of experience, or 10 years of overall experience without a degree</li> <li>Background and experience working in the context of a sales team</li> <li>Strong presentation, written and verbal communication skills</li> <li>Strong analytical problem-solving ability</li> <li>High level of comfort communicating effectively across internal organizations</li> <li>Ability to speak at public events in front of large audiences is a bonus</li> <li>Fluency in English is a must</li> </ul>Successful contributors display the following personality traits:<ul> <li>They’re intensely curious while displaying analytical, problem-solving, and dot-connecting skills with the ability to develop quick, accurate situational awareness</li> <li>They display strong communication and presentation skills, both oral and written and are comfortable with individual and group presentations</li> <li>They have cultivated strong interpersonal skills and have experience initiating and building positive relationships</li> <li>They are comfortable within a rapidly changing technical environment and are comfortable with ambiguity</li> </ul>What makes this an exciting opportunity?Working at a high-growth company is exciting on many levels. You’ll have wide latitude to grow your technical skills and the company actively encourages learning and pays you to gain industry recognized certifications. You’ll find unusually broad opportunities to expand your knowledge and grow your career. New ideas and lateral thinking are the norm, and you’ll find your team and other cross-functional groups are receptive to them, because everything you do here is visible and matters. We are in an industry (the hyper cloud) that is doing cool stuff and the pace-of-change creates exponential areas of growth opportunity - both personally and professionally. In California, we will consider non-driving candidates who use alternate means of transportation in accordance with applicable law.BenefitsThe Company offers eligible employees the flexibility to take as much vacation with pay as they deem consistent with their duties, the company’s needs, and its obligations; seven paid holidays throughout the calendar year; and up to 160 hours of paid wellness annually for their own wellness or that of family members. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave. About Us Cox Communications is all about creating moments of real human connection; and for employees, that’s true both in the workplace and in the problems we solve for customers. From building advertising solutions to unleashing IoT technologies to creating an exceptional experience for customers in our retail locations and online, we’re creating a world that is smarter and more connected. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer – All qualified applicants/employees will receive consideration for employment without regard to that individual’s age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship.Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship. Application Deadline: 02/27/2025

Cox Automotive Inc.

Senior Sales Solutions Architect - West (Azure) (RapidScale)

Ready to be pushed beyond what you think you’re capable of? At Coinbase, our mission is to increase economic freedom in the world. It’s a massive, ambitious opportunity that demands the best of us, every day, as we build the emerging onchain platform — and with it, the future global financial system. To achieve our mission, we’re seeking a very specific candidate. We want someone who is passionate about our mission and who believes in the power of crypto and blockchain technology to update the financial system. We want someone who is eager to leave their mark on the world, who relishes the pressure and privilege of working with high caliber colleagues, and who actively seeks feedback to keep leveling up. We want someone who will run towards, not away from, solving the company’s hardest problems. Our <a href="https://www.coinbase.com/mission" target="_blank">work culture</a> is intense and isn’t for everyone. But if you want to build the future alongside others who excel in their disciplines and expect the same from you, there’s no better place to be. Our growing Enterprise Applications team is looking for an experienced Technical Program Manager who is deeply passionate about the Salesforce Platform. You are a platform evangelist and have the experience to back it up! You will own a program to work with our Salesforce Platform Engineering team to manage, maintain, and improve the performance, security, usage, and effectiveness of the platform across a wide variety of business units (e.g. CX, Sales, Marketing, etc.). You will evaluate, prioritize, plan, and execute cross functional initiatives for the platform to improve the system for both end users and developers at Coinbase. You are well versed on the platform’s capabilities and have experience assessing and making tradeoffs for growing and scaling the platform in multi-org environments with large data volumes. You are comfortable and confident with highly technical problems and have deep experience with Salesforce. You will work with Product Managers, Technical Program Managers, and Engineers across the Enterprise Apps and Architecture team to coordinate and communicate initiatives on the platform roadmap and assess impacts to the business units that your peers support. You will report to a Group Product Manager on a team of PMs and TPMs within our Enterprise Applications and Architecture organization. What you’ll be doing (ie. job duties): <ul> <li>Proactively builds relationships with key cross functional stakeholders across a wide variety of teams. </li> <li>Develop prioritization mechanisms for the Salesforce Platform program (security investments, scalability investments, etc.)</li> <li>Proactively identify and coordinate dependencies across multiple engineering teams</li> <li>Manage large scale projects that are highly technical &amp; cross functional in nature. Maintain top-down oversight throughout entire execution to ensure success as defined by adherence to standards of scope, budget, and timeline. </li> <li>Contribute technical expertise while coordinating the delivery of a variety of initiatives across the team</li> <li>Collaborate with cross functional Product Managers and Engineering teams to identify, scope, and deliver non-functional requirements</li> <li>Participate in resource planning and allocation for delivery</li> <li>Maintain project timelines, milestones, risk trackers, decision logs and regular status reports</li> <li>Communicate risks, status, and timelines to partners and senior management</li> <li>Communicate proactively with all involved project team members to provide encouragement, identify problems, create solutions, and implement process improvements</li> <li>Provide visibility in Signal Lights (internal process for project tracking)</li> <li>Maintain compliance with IT and security policies and procedures</li> </ul> What we look for in you (ie. job requirements): <ul> <li>BA/BS in Engineering, Computer Sciences, or Business Administration desired</li> <li>2+ years experience in technical roles working on the Salesforce Platform (BSA, Engineer, Technical Product or Program Manager). </li> <li>Experience working across large, complex, cross-functional business units (Product &amp; Engineering, Compliance, Legal, Sales, Customer Support and Security)</li> <li>Strong prioritization methods with communication (written and verbal) skills to navigate tough trade off discussions</li> <li>Experience tackling complex, ambiguous technical challenges</li> <li>Background working within an Agile environment and using Jira</li> </ul> Nice to haves: <ul> <li>You have 2-4 different active certifications on the Salesforce Platform and are an experienced Trailblazer</li> </ul> Job #: P65750 Pay Transparency Notice: Depending on your work location, the target annual salary for this position can range as detailed below. Full time offers from Coinbase also include target bonus + target equity + benefits (including medical, dental, vision and 401(k)). Pay Range: $113,815—$133,900 USD Please be advised that each candidate may submit a maximum of four applications within any 30-day period. We encourage you to carefully evaluate how your skills and interests align with Coinbase's roles before applying. <h3>Commitment to Equal Opportunity</h3> Coinbase is committed to diversity in its workforce and is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, sex, gender expression or identity, sexual orientation or any other basis protected by applicable law. Coinbase will also consider for employment qualified applicants with criminal histories in a manner consistent with applicable federal, state and local law. For US applicants, you may view the Know Your Rights notice <a href="https://www.eeoc.gov/sites/default/files/2022-10/22-088_EEOC_KnowYourRights_10_20.pdf" target="_blank">here</a>. Additionally, Coinbase participates in the <a href="https://static-assets.coinbase.com/e-verify.pdf" target="_blank">E-Verify program</a> in certain locations, as required by law. Coinbase is also committed to providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please contact us at accommodations[at]coinbase.com to let us know the nature of your request and your contact information. For quick access to screen reading technology compatible with this site <a href="https://chrome.google.com/webstore/detail/chromevox/kgejglhpjiefppelpmljglcjbhoiplfn" target="_blank">click here to download</a> a free compatible screen reader <a href="http://www.chromevox.com/tutorial/" target="_blank">(free step by step tutorial can be found here)</a>. <h3>Global Data Privacy Notice for Job Candidates and Applicants</h3> Depending on your location, the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA) may regulate the way we manage the data of job applicants. Our full notice outlining how data will be processed as part of the application procedure for applicable locations is available <a href="https://www.coinbase.com/legal/applicant_privacy_notice" target="_blank">here</a>. By submitting your application, you are agreeing to our use and processing of your data as required. For US applicants only, by submitting your application you are agreeing to arbitration of disputes as outlined <a href="https://www.coinbase.com/legal/application-arbitration-agreement" target="_blank">here.</a>

Coinbase

Technical Program Manager - Salesforce Platform

The Principal Corporate Financial Analyst position is an exciting opportunity to support Blackbaud’s Corporate Finance teams across a variety of financial modeling, analysis, and strategic initiatives in support of the company’s short and long-term goals. Reporting to the FP&amp;A manager supporting our Executive Leadership Team, the primary objective for this position is to ensure tight alignment between the company's strategic aspirations and its long-term financial profile. This will be accomplished through long-range modeling, tracking the progress of key strategic initiatives relative to their business cases, and supporting corporate-level decision making.What You’ll Do: <ul> <li>Lead regular updates of Blackbaud’s 3-statement long-range financial model in support of long-range planning.</li> <li>Support and influence the company's short and long-term strategic planning processes, including the identification of risks and opportunities to our financial outlook, developing and documenting key assumptions, and ensuring internal partners are aligned.</li> <li>Track and analyze the progress and impact of key strategic initiatives while working with business leaders to promote informed decision-making.</li> <li>Proactively collaborate with finance partners and leaders across the organization to provide valuable insights, create compelling data-driven analyses, and inform the company’s revenue, profitability, and capital allocation planning.</li> <li>Spearhead the development of critical Executive and Board of Directors materials on business performance and strategic business decisions.</li> <li>Ad hoc financial modeling and analysis with consistent exposure to senior leadership.</li> </ul>What You’ll Bring:<ul> <li>6-8+ years of professional experience with complex financial modeling and analysis, preferably within corporate finance, FP&amp;A, investment banking, Big 4, or economics roles.</li> <li>SaaS/Tech industry experience strongly preferred.</li> <li>Experience with public company financials and reporting preferred.</li> <li>Highly motivated self-starter that enjoys rolling up their sleeves and solving complex problems.</li> <li>Strong interpersonal skills and ability to distill complex topics for executive level consumption.</li> <li>Proven track record of working with cross-functional stakeholders to accomplish goals.</li> </ul>#LI-REMOTEStay up to date on everything Blackbaud, follow us on <a href="http://bit.ly/FollowUsLI" target="_blank">Linkedin</a>, <a href="http://bit.ly/2xn65ez" target="_blank">Twitter</a>, <a href="https://www.instagram.com/blackbaud/" target="_blank">Instagram</a>, <a href="http://bit.ly/2yNWNJH" target="_blank">Facebook</a> and <a href="https://bit.ly/BLKBYouTube" target="_blank">YouTube ​</a>Blackbaud is a remote-first company which embraces a flexible remote work culture. Blackbaud supports hiring and career development for all roles from the location you are in today!Blackbaud is proud to be an equal opportunity employer and is committed to maintaining a diverse and inclusive work environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, physical or mental disability, age, or veteran status or any other basis protected by federal, state, or local law.To all recruitment agencies: We do not accept unsolicited agency resumes and are not responsible for any fees related to unsolicited resumes.A notice to candidates: Recruitment Fraudulent Alert: Your personal information and online safety as a candidate mean a lot to us! At Blackbaud and our portfolio of companies, recruiters only direct candidates to apply through our official careers page at <a href="https://careers.blackbaud.com/us/en" target="_blank">https://careers.blackbaud.com/us/en</a> or our official LinkedIn page. Recruiters will never request payments, ask for financial account information or sensitive information like social security numbers, or conduct interviews via Skype. Anyone suggesting otherwise is not a representative of Blackbaud. If you are unsure if a message is from Blackbaud, please email <a href="#">blackbaudrecruiting@blackbaud.com</a>. The starting base pay is $87,700.00 to $114,200.00. Blackbaud may pay more or less based on employee qualifications, market value, Company finances, and other operational considerations.Benefits Include:<ul> <li>Medical, dental, and vision insurance</li> <li>Remote-first workforce</li> <li>401(k) program with employer match</li> <li>Flexible paid time off</li> <li>Generous Parental Leave</li> <li>Volunteer for vacation</li> <li>Opportunities to connect to build community and belonging</li> <li>Pet insurance, legal and identity protection</li> <li>Tuition reimbursement program</li> </ul>

Blackbaud

Principal Corporate Financial Analyst

WHAT WE’RE LOOKING FORThe Compliance Analyst will oversee projects aimed at standardizing processes across various Service teams to foster accountability and implement safeguards for health and welfare compliance. Additionally, the Compliance Analyst will serve as a liaison between the Employee Benefits Compliance Team and Relation’s Operations and Service teams. They will provide proactive support to ensure our clients adhere to applicable Federal, state and local laws. The Compliance Analyst plays a crucial role in ensuring compliance with relevant laws, regulations, and internal policies.A GLIMPSE INTO YOUR DAY<ul> <li>Manages, designs, develops, and completes compliance projects to ensure that our internal teams and clients are meeting the requirements of various federal, state and local laws.</li> <li>Stays updated with federal, state, and local regulations such as HIPAA and ACA.</li> <li>Manage and investigate compliance related incidents and breaches, ensuring proper documentation and reporting to appropriate authorities.</li> <li>Provides guidance, clear insight, and recommendations to effectively and efficiently achieve compliance with Federal, state and local requirements.</li> <li>Conducts compliance reviews for new clients during onboarding and provides guidance where necessary in collaboration with internal teams.</li> <li>Conducts regular audits and reviews of organizational practices to ensure compliance with regulatory standards.</li> <li>Performs risk assessments to identify potential compliance issues and recommends corrective actions.</li> <li>Prepares comprehensive reports on compliance activities, findings, and outcomes.</li> <li>Plans, organizes, and prioritizes work in a well-organized manner.</li> <li>Conducts research to respond to ad-hoc client inquiries. </li> <li>Works closely with internal and external partners to ensure that all practices align with applicable laws and regulations.</li> <li>Recommends process improvements as needed.</li> <li>Special projects and other duties as assigned.</li> </ul>WHAT SUCCESS LOOKS LIKE IN THIS ROLE<ul> <li>2+ years of healthcare compliance, auditing, risk management or equivalent combination of education and job-related experience.</li> <li>In-depth understanding of healthcare laws and regulations.</li> <li>Outstanding interpersonal and communication skills are required to maintain effective relationships with clients, team members, and others.</li> <li>Ability to conduct audits and risk assessments.</li> <li>Proficiency in in data analysis and reporting.</li> <li>Advanced skills in Microsoft Office (primarily Excel, PowerPoint and Word). Must be computer literate with the ability to learn new software applications, such as online agency management systems.</li> <li>Excellent presentation skills for both in-person and teleconference/webinar sessions. Works cross-functionally and at all levels as both a self-starter and in a team environment.</li> <li>Think critically, creatively, analytically, and with sound judgment to develop and provide comprehensive, in-depth compliance analyses and ad hoc projects.</li> <li>Simultaneously manage multiple assignments while maintaining composure, good judgment, and commitment to deadlines.</li> <li>Drive and influence projects from start to finish with minimal oversight and little or no authority.</li> <li>Willingness to adhere to all principles of confidentiality.</li> <li>Customer focused, high integrity, excellent work ethic.</li> <li>Must value operating in a collaborative work environment.</li> <li>Ability to show initiative, good judgment, and resourcefulness.</li> <li>Ability to work independently and on a team.</li> </ul>WHY CHOOSE RELATION?<ul> <li>Competitive pay.</li> <li>A safe and healthy work environment provided by our robust benefit program including family health and wellness programs, 401K, employee assistance programs, paid time off, paid holidays and more. </li> <li>Career advancement and development opportunities.</li> </ul>.Note: The above is not all encompassing of the full position description. Relation Insurance Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Relation, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is presented within this posting. You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance. .$65,000.00 - $85,000.00

Relation Insurance

Compliance Analyst

See yourself at Twilio Join the team as Twilio’s next Senior Enterprise Architect! Who we are &amp; why we’re hiring Twilio powers real-time business communications and data solutions that help <a href="https://customers.twilio.com/" target="_blank">companies and developers worldwide</a> build better applications and customer experiences. Although we're headquartered in San Francisco, we have presence throughout South America, Europe, Asia and Australia. We're on a journey to becoming a global company that actively opposes racism and all forms of oppression and bias. At Twilio, we support <a href="https://www.twilio.com/company/diversity" target="_blank">diversity, equity &amp; inclusion</a> wherever we do business. About the job As the Senior Enterprise Architect at Twilio, you will serve as an overlay to Account Executives (AEs) and Solutions Engineers and Architects (SEs) across both Communications and Segment BUs to help drive GTM org’s multi-year, multiproduct transformation to One Twilio Platform. You will play a critical role in authoring and supporting the highest profile customer conversations around the architectural blueprint for both new and existing solutions to help customers go through the multiproduct transformation. Specifically, you will be defining, improving, and honing the playbook (including improvements to the content and “modeling” around the entire sales process from business problem discovery, architecture diagnosis conversations, workshops, and demos) and be a trusted liaison between Product, Marketing, and Sales as we rapidly iterate the recipe to bring the broader GTM org to a multiproduct future. You will author how we go about accelerating multiproduct adoption with existing solutions, while at the same time working at the bleeding edge of pre-GA R&amp;D pipeline to help incubate new platform capabilities and build the base for our Sierra vision. The role may require up to moderate amount of travel (up to 10-20%, ramped over time) as we have envisioned this to be a “forward-deployed” team that is able to stay close with our frontline sellers and solution engineers and able to bring back fresh customer perspectives and feedback and synthesize them into actionable insights for the cross-functional partners (Product, Marketing, Sales leadership). You will report directly to the RVP, Solution Sales, under the CRO’s GTM Leadership org, and will work closely with the GTM Sales leaders for both BUs as well as the newly consolidated Demo Engineering team also under the same leader. Responsibilities In this role, you’ll: <ul> <li>Accelerate sales traction for the playbook you’ll be putting together to drive multi-product adoption across the business while also incubating pre-GA R&amp;D pipeline through early conversations with a small set of AEs and SEs and our highest priority target customers to build the recipe for taking the new platform capabilities to market</li> <li>Prove repeatability for the GTM motion for each new solution, perfecting the recipe as we go and work closely with Marketing and Product to ensure we rapidly iterate based on all field and customer feedback and hone positioning so as to build a scalable and repeatable motion on top of the initial recipe. </li> <li>Demonstrate customer ROI by augmenting AEs and SEs in reframing the discussion around solving business problems by leveraging the entire portfolio across Communications and Segment capabilities and supporting customersthrough the architecture and adoption stages to map the build to key business outcomes</li> <li>Demonstrate value of Twilio solutions by working closely with the newly consolidated Demo Engineering team in bringing the new demo platform up and running and showcasing our capabilities through demos and workshops</li> </ul> Qualifications Not all applicants will have skills that match a job description exactly. Twilio values diverse experiences in other industries, and we encourage everyone who meets the required qualifications to apply. While having “desired” qualifications make for a strong candidate, we encourage applicants with alternative experiences to also apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table! Required: <ul> <li>First and foremost, we’re looking for “commercially-minded and technically capable builder-sellers” - who are ready to dive into intrapreneurship to help lead the transformation of our GTM motion working closely with cross-functional leaders at the intersection of Product, Marketing, and Sales</li> <li>10+ years of experience in software engineering and/or system architecture design, with a focus on solutions development/engineering and/or demo engineering.</li> <li>Strong understanding of Twilio’s products and services, as well as the broader communications industry. </li> <li>Familiarity with cloud platforms and architecture principles </li> <li>Exceptional communication skills, with the ability to articulate complex technical concepts to non-technical stakeholders.</li> <li>Strong project management skills and the ability to work collaboratively in a fast-paced environment. .</li> <li>Leadership DNA - validated ability to excite and lead successful cross-functional initiatives</li> <li>Data-driven and outcomes oriented. Proven ability to optimize revenue and gross profit by using data to guide decision making.</li> <li>Excellent written and oral communication skills and experience with high-level business and deep technical discussions</li> <li>Executive presence and strong communication skills, including ability to create and deliver a great presentation to tell a story and communicate business value as well as product features and benefits</li> <li>A bias for action with the ability to test and iterate on new ideas quickly with the appropriate controls and data in place to measure success and change or double down on tactics when needed.</li> </ul> Desired: <ul> <li>Bachelor’s degree in Computer Science, Engineering, or a related field; advanced degree preferred.</li> <li>Startup experience</li> <li>Proven leadership experience, ideally within a sales engineering or solutions architecture context. </li> <li>Excellent coding skills, with experience in multiple programming languages and frameworks.</li> </ul> Location <ul> <li> This role will be remote,but is not eligible to be hired in CA, CT, NJ, NY, PA, WA. </li> </ul> Travel We prioritize connection and opportunities to build relationships with our customers and each other. For this role, approximately 10-20% travel is anticipated to help you connect in-person in a meaningful way. What We Offer There are many benefits to working at Twilio, including, in addition to competitive pay, things like generous time-off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location. Twilio thinks big. Do you? We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call <a href="https://www.twilio.com/company/values" target="_blank">Twilio Magic</a>. Additionally, we empower employees to build <a href="https://twilio.org/support-and-resources/impact-fund" target="_blank">positive change in their communities</a> by supporting their volunteering and donation efforts. So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, <a href="https://www.twilio.com/company/jobs#open-positions" target="_blank">please consider other open positions</a>. Other Notes: *Please note this role is open to candidates outside of Colorado, California, New York,Washington and Washington D.C. The information below is provided for candidates hired in those locations only. The estimated pay ranges for this role are as follows: <ul> <li>Based in Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, Vermont or Washington D.C. : $184,500.00 - $230,700.00.</li> <li>Based in New York, New Jersey, Washington State, or California (outside of the San Francisco Bay area): $195,300.00 - $244,200.00</li> <li>Based in the San Francisco Bay area, California: $217,000.00 - $271,300.00</li> <li>This role may be eligible to participate in Twilio’s equity plan and corporate bonus plan. All roles are eligible for the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave.</li> </ul> The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location within the state. Application deadline information Applications for this role are intended to be accepted until February 05, 2025 but may change based on business needs. #LI-Remote Twilio is proud to be an equal opportunity employer. Twilio is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified Applicants with arrest or conviction records will be considered for Employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law. Twilio is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please contact us at <a href="#">accommodation@twilio.com</a>.

Twilio

Senior Enterprise Architect

Ready to be pushed beyond what you think you’re capable of? At Coinbase, our mission is to increase economic freedom in the world. It’s a massive, ambitious opportunity that demands the best of us, every day, as we build the emerging onchain platform — and with it, the future global financial system. To achieve our mission, we’re seeking a very specific candidate. We want someone who is passionate about our mission and who believes in the power of crypto and blockchain technology to update the financial system. We want someone who is eager to leave their mark on the world, who relishes the pressure and privilege of working with high caliber colleagues, and who actively seeks feedback to keep leveling up. We want someone who will run towards, not away from, solving the company’s hardest problems. Our <a href="https://www.coinbase.com/mission" target="_blank">work culture</a> is intense and isn’t for everyone. But if you want to build the future alongside others who excel in their disciplines and expect the same from you, there’s no better place to be. The Litigation Support team plays a crucial role in supporting the Legal Litigation team by conducting investigations and providing essential support, including addressing inquiries from both Outside Counsel and Inside Counsel, and facilitating document production. As Litigation Support Analysts, we are committed to delivering top-tier customer service by pinpointing core issues for the Legal team. We diligently identify key problems, collaborate with RCA and Leadership for comprehensive analysis. What you’ll be doing (ie. job duties): <ul> <li>Swiftly gather, analyze, and document customer issues and resolutions with efficiency and precision</li> <li>Lead comprehensive investigations for regulatory complaints, consumer arbitrations and litigation cases, collaborating closely with internal legal and compliance teams</li> <li>Resolve advanced escalations independently by leveraging available tools and resources</li> <li>Address persistent customer issues by enhancing CX processes and ensuring compliance with legal standards</li> <li>Assist the legal team in researching complex customer-related issues and analyzing evidence to support cases</li> <li>Maintain and manage organized documentation for legal and regulatory purposes, demonstrating expert-level data handling skills</li> <li>Use data to uncover trends, compile visual reports, and provide actionable insights on complaints and customer demographics</li> <li>Provide feedback to internal teams to drive policy changes and workflow improvements based on investigative findings</li> <li>Perform advanced data querying and analysis to ensure data accuracy and support decision-making processes</li> <li>Effectively communicate and build relationships with stakeholders at all organizational levels and external audiences</li> <li>Represent the organization in small claims court, providing witness testimony and declarations based on investigative data</li> <li>Adapt to a fast-paced, ever-evolving work environment, showing flexibility and a commitment to continuous learning</li> <li>Actively contribute to team projects, process improvement initiatives, and operational changes to improve overall team performance</li> </ul> What we look for in you (ie. job requirements): <ul> <li>Minimum of 3 years of relevant experience in financial services, crypto, investigations, legal, or tech industries</li> <li>A passion for our mission and a drive to deliver seamless support experiences globally</li> <li>Experience in complaints management, compliance, regulatory, legal, or fraud/disputes resolution</li> <li>Familiarity with various support channels, including voice, email, and chat</li> <li>Strong investigative mindset, able to trace problems to their root causes and dive into complex or unusual issues</li> <li>Exceptional adaptability in meeting the demands of a high-growth, fast-paced organization</li> <li>Outstanding communication skills, capable of presenting information effectively across multiple departments and stakeholders</li> <li>Proven ability to perform under pressure, managing tight timelines and juggling multiple priorities</li> <li>Meticulous attention to detail, with excellent proofreading and accuracy</li> <li>Proficiency in reading, writing, and speaking English</li> </ul> Nice to haves: <ul> <li>Experience in project management, analytics, or vendor management</li> <li>Advanced degree in business, finance, or CX</li> <li>Proficiency in tools such as Google Apps, JIRA, and Salesforce Service Cloud</li> <li>Experience collaborating with external outsourcing partners</li> </ul> Pay Transparency Notice: Depending on your work location, the target annual salary for this position can range as detailed below. Full time offers from Coinbase also include target bonus + target equity + benefits (including medical, dental, vision and 401(k)). Pay Range: $85,850—$101,000 USD <h3>Commitment to Equal Opportunity</h3> Coinbase is committed to diversity in its workforce and is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, sex, gender expression or identity, sexual orientation or any other basis protected by applicable law. Coinbase will also consider for employment qualified applicants with criminal histories in a manner consistent with applicable federal, state and local law. For US applicants, you may view the Know Your Rights notice <a href="https://www.eeoc.gov/sites/default/files/2022-10/22-088_EEOC_KnowYourRights_10_20.pdf" target="_blank">here</a>. Additionally, Coinbase participates in the <a href="https://static-assets.coinbase.com/e-verify.pdf" target="_blank">E-Verify program</a> in certain locations, as required by law. Coinbase is also committed to providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please contact us at accommodations[at]coinbase.com to let us know the nature of your request and your contact information. For quick access to screen reading technology compatible with this site <a href="https://chrome.google.com/webstore/detail/chromevox/kgejglhpjiefppelpmljglcjbhoiplfn" target="_blank">click here to download</a> a free compatible screen reader <a href="http://www.chromevox.com/tutorial/" target="_blank">(free step by step tutorial can be found here)</a>. <h3>Global Data Privacy Notice for Job Candidates and Applicants</h3> Depending on your location, the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA) may regulate the way we manage the data of job applicants. Our full notice outlining how data will be processed as part of the application procedure for applicable locations is available <a href="https://www.coinbase.com/legal/applicant_privacy_notice" target="_blank">here</a>. By submitting your application, you are agreeing to our use and processing of your data as required. For US applicants only, by submitting your application you are agreeing to arbitration of disputes as outlined <a href="https://www.coinbase.com/legal/application-arbitration-agreement" target="_blank">here.</a>

Senior Complaints Analyst

<h3>See yourself at Twilio</h3> Join the team in Twilio’s R&amp;D organization as our new <a href="#">Senior Architect, Identity &amp; Security.</a> <h3>Who we are &amp; why we’re hiring</h3> Twilio powers real-time business communications and data solutions that help <a href="https://customers.twilio.com/" target="_blank">companies and developers worldwide</a> build better applications and customer experiences. Although we're headquartered in San Francisco, we have presence throughout South America, Europe, Asia and Australia. We're on a journey to becoming a global company that actively opposes racism and all forms of oppression and bias. At Twilio, we support <a href="https://www.twilio.com/company/diversity" target="_blank">diversity, equity &amp; inclusion</a> wherever we do business. <h3>About the job</h3> Twilio seeks a visionary leader to guide the development of key Identity and Security systems within our product portfolio. This role will drive strategic initiatives, ensuring our identity, authentication, and security products are robust, scalable, and aligned with Twilio’s commitment to innovation and customer trust. As a senior leader, you will shape the future of our security architecture, influence cross-functional teams, and set the standard for excellence in identity and access management. <h3>Responsibilities</h3> In this role, you’ll: <ul> <li>Define and drive the strategic vision for Twilio’s Identity and Security architecture, ensuring alignment with business goals and industry best practices.</li> <li>Lead and mentor a team of high-performing engineers, fostering a culture of innovation, collaboration, and continuous improvement.</li> <li>Ensure world-class security, reliability, and compliance for all the products we build.</li> <li>Mentor other engineers on the team throughout their journey.</li> <li>Influence and guide architectural decisions, balancing long-term vision with immediate business needs</li> <li>Represent Twilio as a thought leader in Identity and Security, contributing to industry forums, conferences, and partnerships, including FIDO Alliance and other leading identity governance bodies.</li> </ul> <h3>Qualifications </h3> Not all applicants will have skills that match a job description exactly. Twilio values diverse experiences in other industries, and we encourage everyone who meets the required qualifications to apply. While having “desired” qualifications makes for a strong candidate, we encourage applicants with alternative experiences to also apply. <h3>Required:</h3> <ul> <li>Extensive leadership experience in identity management, authentication, authorization, and security architecture, including a proven track record of leading large, cross-functional engineering teams.</li> <li>Deep expertise in identity management, authentication, authorization, and security architecture, including technologies like OAuth, SAML, OIDC, MFA, and Zero Trust principles.</li> <li>Demonstrated ability to set technical direction and lead organizations through complex architectural transformations.</li> <li>Experience designing scalable and resilient consumer identity and access management (CIAM) solutions for enterprise applications</li> <li>A recognized thought leader in identity and security space, with a demonstrated ability to set strategic direction and execute with a bias for action.</li> <li>Skilled at balancing long-term security and identity strategies with short-term business priorities, enabling pragmatic and sustainable solutions.</li> <li>Proven ability to design secure, fault-tolerant, and compliance-driven identity systems iteratively and evolutionarily.</li> <li>Committed to implementing best practices in security, compliance, and data protection across the organization.</li> <li>Strong cloud expertise with hands-on experience in cloud ecosystems (e.g., AWS, GCP, or Azure), particularly in security and IAM services.</li> <li>Exceptional written and verbal communication skills, with the ability to effectively articulate security and identity concepts to technical and non-technical audiences.</li> <li>Strong collaborator, able to influence and build productive relationships across engineering, security, product, and business teams.</li> <li>Passionate about enabling other developers and security professionals through leadership, mentoring, and driving efficient, well-informed decision-making.</li> <li>Experienced in leading teams to tackle highly complex identity and security challenges, delivering innovative and impactful solutions.</li> <li>Skilled at articulating and sharing security and identity platform vision with customers and synthesizing their business needs to influence strategy and vision.</li> </ul> Location This role will be remote and based in the USA or Europe Travel We prioritize connection and opportunities to build relationships with our customers and each other. For this role, approximately 5-10% travel is anticipated to help you connect in-person in a meaningful way. What We Offer There are many benefits to working at Twilio, including, in addition to competitive pay, things like generous time-off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location. Twilio thinks big. Do you? We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call <a href="https://www.twilio.com/company/values" target="_blank">Twilio Magic</a>. Additionally, we empower employees to build <a href="https://twilio.org/support-and-resources/impact-fund" target="_blank">positive change in their communities</a> by supporting their volunteering and donation efforts. So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, <a href="https://www.twilio.com/company/jobs#open-positions" target="_blank">please consider other open positions</a>. *Please note this role is open to candidates outside of California, New York, and Washington. The information below is provided for candidates hired in those locations only. The estimated pay ranges for this role are as follows: <ul> <li>Based in Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, Vermont or Washington D.C. : $245,800.00 - $307,200.00 </li> <li>Based in New York, New Jersey, Washington State, or California (outside of the San Francisco Bay area): $260,200.00 - $ 325,300.00</li> <li>Based in the San Francisco Bay area, California:$289,100.00 - $ 361,400.00 </li> <li>This role may be eligible to participate in Twilio’s equity plan and corporate bonus plan. All roles are generally eligible for the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave.</li> </ul> The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location. Applications for this role are intended to be accepted until 02/28/2025 but may change based on business needs. Twilio is proud to be an equal opportunity employer. Twilio is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified Applicants with arrest or conviction records will be considered for Employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law. Twilio is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please contact us at <a href="#">accommodation@twilio.com</a>.

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