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Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day. One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being. Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization. Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us! Job Description: This job is responsible for supporting Treasury Sales Officers (TSOs) with managing and growing revenue both domestically and globally within an assigned portfolio. Key responsibilities include supporting all activities from sale through implementation and coordinating the Client Management Process (CMP) by focusing on client acquisition and deepening existing relationships. Job expectations include partnering with product specialists and service partners by making recommendations and creating customized treasury solutions that meet the needs of the client. Responsibilities: <ul> <li>Assists with coordinating the Client Management Process (CMP), including client planning, client calling efforts, client team meeting preparation, delivery, and follow-up, and revenue and pathway tracking</li> <li>Conducts industry, client, and prospect research to develop strategies and create proposals and pitchbooks for pre-call planning</li> <li>Completes price and cost benefit analysis models to develop pricing strategies, which includes working with the Treasury Sales Officer on non-standard pricing</li> <li>Partners with Product Specialists and support partners to develop strategies to grow revenue and deepen existing relationships</li> <li>Supports clients through the implementation, client onboarding, and training activities</li> <li>Ensures the accuracy of sales data including managing sales pathways, call reporting, and profitability reporting</li> <li>Participates in in-person calling activities and ad-hoc direct sales opportunities with Treasury Sales Officers</li> </ul> Skills: <ul> <li>Account Management</li> <li>Client Management</li> <li>Customer and Client Focus</li> <li>Oral Communications</li> <li>Presentation Skills</li> <li>Portfolio Analysis</li> <li>Relationship Building</li> <li>Critical Thinking</li> <li>Data Management</li> <li>Problem Solving</li> <li>Active Listening</li> <li>Analytical Thinking</li> <li>Collaboration</li> <li>Prioritization</li> <li>Written Communications</li> </ul> Minimum Education Requirement: <ul><li>Bachelors’ degree required, ideally in Business Administration</li></ul>

Bank of America

Analyst/Associate, Treasury Sales Analyst, Global Payments Solution, Singapore

Job TitleData AnalystJob Description SummaryJob DescriptionRESPONSIBILITIESPresents concepts in a concise and focused manner, including narrative, process diagrams, roles and accountability diagrams and business-focused story boardsCollaborate with users to understand and document business requirementsAnalyze complex business problems, define and evaluate solutionsReview technical solutions to align with requirements and evaluate trade offsDesign, implement and manage testingImplement solution and manage supportProactively identify improvement initiativesAssists business users, project managers and IT leadership in optimizing the scope, benefits and risks of proposed projectsHelps manage expectations of users and managementAnalyzes the impact of change requests.Assists in the definition of roll out, training and user support plansKNOWLEDGE AND EXPERIENCE3+ years of work experience including managing the full implementation lifecycle for delivery of systems solutions (analyze, design, build, test, implement, support)Ability to learn a new business domain and build subject matter expertise in a short periodAgile experience preferredOutstanding written and oral communication skillsAbility to deal with ambiguity and thrive in a rapidly changing business environment.Strong analytical skillsAbility to work with cross-functional teams across the organization. Cushman &amp; Wakefield also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health, vision, and dental insurance, flexible spending accounts, health savings accounts, retirement savings plans, life, and disability insurance programs, and paid and unpaid time away from work. In addition to a comprehensive benefits package, Cushman and Wakefield provide eligible employees with competitive pay, which may vary depending on eligibility factors such as geographic location, date of hire, total hours worked, job type, business line, and applicability of collective bargaining agreements. The compensation that will be offered to the successful candidate will depend on factors such as whether the position is covered by a collective bargaining agreement, the geographic area in which the work will be performed, market pay rates in that area, and the candidate’s experience and qualifications. The company will not pay less than minimum wage for this role. The compensation for the position is: $76,500.00 - $90,000.00Cushman &amp; Wakefield is an Equal Opportunity employer to all protected groups, including protected veterans and individuals with disabilities. Discrimination of any type will not be tolerated.In compliance with the Americans with Disabilities Act Amendments Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a position at Cushman &amp; Wakefield, please call the ADA line at 1-888-365-5406 or email <a href="#">HRServices@cushwake.com</a>. Please refer to the job title and job location when you contact us.INCO: “Cushman &amp; Wakefield”

Cushman & Wakefield

Data Analyst

Your work days are brighter here.At Workday, it all began with a conversation over breakfast. When our founders met at a sunny California diner, they came up with an idea to revolutionize the enterprise software market. And when we began to rise, one thing that really set us apart was our culture. A culture which was driven by our value of putting our people first. And ever since, the happiness, development, and contribution of every Workmate is central to who we are. Our Workmates believe a healthy employee-centric, collaborative culture is the essential mix of ingredients for success in business. That’s why we look after our people, communities and the planet while still being profitable. Feel encouraged to shine, however that manifests: you don’t need to hide who you are. You can feel the energy and the passion, it's what makes us unique. Inspired to make a brighter work day for all and transform with us to the next stage of our growth journey? Bring your brightest version of you and have a brighter work day here.At Workday, we value our candidates’ privacy and data security. Workday will never ask candidates to apply to jobs through websites that are not Workday Careers. Please be aware of sites that may ask for you to input your data in connection with a job posting that appears to be from Workday but is not.In addition, Workday will never ask candidates to pay a recruiting fee, or pay for consulting or coaching services, in order to apply for a job at Workday.About the TeamJoin our team and experience Workday! It's fun to work in a company where people truly believe in what they're doing. At Workday, we're committed to bringing passion and customer focus to the business of enterprise applications. We work hard, and we're serious about what we do. But we like to have a good time, too. In fact, we run our company with that principle in mind every day: One of our core values is fun.About the RoleA Principal Technical Consultant is a member of Workday’s Global Professional Services organization dedicated to the implementation of our cloud-based software within the US Federal Government industry. We help customers make the most of the Workday platform! The US Federal Technical Consulting team is responsible for the Data Conversion, Integration, and Reporting workstreams on Workday implementation projects. As a diverse group driven by a passion for the success of our customers, we provide leadership and technical expertise to efficiently guide customers through their deployments. It’s an exciting, fast-paced, and rewarding work environment!The Principal Technical Consultant works closely with the client’s project team to design, develop, and deploy a customer’s integration solutions. They will also work with Workday Deployment Partners in an Advisory capacity on Partner led deployments. The Principal Technical Consultant has knowledge of core design principles, common integration patterns, project implementation methodology, and a successful track record of delivering.Key Areas of Responsibility:<ul> <li>Lead and project manage integration workstream(s), hitting delivery dates and driving results</li> <li>Become an expert on the US Federal specific Workday functionality, configuration, and technology</li> <li>Conduct discovery sessions to develop and document a thorough understanding of customers’ integration needs</li> <li>Design and implement integrations to address complex customer and vendor requirements</li> <li>Assist customers in testing integrations and conduct knowledge transfer sessions to ensure post-production success</li> <li>Engage with other members of the US Federal consulting team and Workday Solutions Enablement to identify areas for improvement and lead internal initiatives.</li> </ul>About YouWe are looking for hardworking, creative consultants who are passionate about what they do! You should excel at explaining complex concepts in simple terms and understanding customer procedures. You are curious about how things work and love solving puzzles. We look for team members who will suggest creative and new ways to develop and deliver technical solutions. You should be an innovative self-starter who can drive ideas from concept through implementation. Basic Qualifications: Principal Technical Consultant (P5)<ul><li>8+ years of Human Resources, Payroll, Financials, Integrations, or Reporting domain experience in a US Federal government setting AND 8+ years of experience in a technical role</li></ul>Basic Qualifications: Sr Technical Consultant (P4)<ul><li>6+ years of Human Resources, Payroll, Financials, Integrations, or Reporting domain experience in a US Federal government setting AND 6+ years of experience in a technical role</li></ul>Other Qualifications: <ul> <li>Demonstrated commitment to supporting the fun and diverse workplace that is part of Workday’s VIBE culture</li> <li>Experience taking a leadership role within a software, system, or application implementation</li> <li>Advanced skills to design, develop, and deploy integration solutions for customers</li> <li>Advanced understanding of the complete software implementation lifecycle - including requirements gathering, design, development, testing, and move to production</li> <li>Advanced skills with Workday integration technologies such as Workday Studio and Orchestrate</li> <li>Active Workday Implementer Certification or Workday PRO Certification</li> <li>Excellent verbal, written, and interpersonal communication skills are a must, including active listening and the ability to tailor communication style to diverse audiences</li> <li>Proven learning agility, with the capacity to quickly adapt to new situations, learn from experiences, and apply knowledge to solve problems and drive innovation</li> <li>Comprehensive product knowledge, including an in depth understanding of product features, benefits, applications, and market positioning</li> <li>Deep technical savvy, including the ability to understand, apply, and troubleshoot technical information and systems to enhance efficiency and problem-solving</li> <li>Ability to travel up to 25%</li> </ul>Primary Location Base Pay Range: $147,400 USD - $221,100 USD based on min and max pay range.Additional US Location(s) Base Pay Range: $133,300 to $236,800 USDPosting End Date: 06/30/25The application deadline for this role is the same as the posting end date stated. Workday Pay Transparency StatementThe annualized base salary ranges for the primary location and any additional locations are listed below. Workday pay ranges vary based on work location. As a part of the total compensation package, this role may be eligible for the Workday Bonus Plan or a role-specific commission/bonus, as well as annual refresh stock grants. Recruiters can share more detail during the hiring process. Each candidate’s compensation offer will be based on multiple factors including, but not limited to, geography, experience, skills, job duties, and business need, among other things. For more information regarding Workday’s comprehensive benefits, please <a href="https://workdaybenefits.com/us/welcome-to-workday-benefits/prospective-workmates" target="_blank">click here</a>.Primary Location: USA.VA.McLean (Tyson's Corner) Primary Location Base Pay Range: $147,400 USD - $221,100 USD Additional US Location(s) Base Pay Range: $133,300 USD - $236,800 USDIf performed in Colorado, the pay range for this job is $140,400 - $210,500 USD based on min and max pay range for that role if performed in CO.The application deadline for this role is the same as the posting end date stated as below: 06/30/2025 Our Approach to Flexible Work With Flex Work, we’re combining the best of both worlds: in-person time and remote. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. We know that flexibility can take shape in many ways, so rather than a number of required days in-office each week, we simply spend at least half (50%) of our time each quarter in the office or in the field with our customers, prospects, and partners (depending on role). This means you'll have the freedom to create a flexible schedule that caters to your business, team, and personal needs, while being intentional to make the most of time spent together. Those in our remote "home office" roles also have the opportunity to come together in our offices for important moments that matter.Pursuant to applicable Fair Chance law, Workday will consider for employment qualified applicants with arrest and conviction records.Workday is an Equal Opportunity Employer including individuals with disabilities and protected veterans.Are you being referred to one of our roles? If so, ask your connection at Workday about our Employee Referral process!

Workday

Principal Technical Consultant, Integrations - Federal Government

Ready to be pushed beyond what you think you’re capable of? At Coinbase, our mission is to increase economic freedom in the world. It’s a massive, ambitious opportunity that demands the best of us, every day, as we build the emerging onchain platform — and with it, the future global financial system. To achieve our mission, we’re seeking a very specific candidate. We want someone who is passionate about our mission and who believes in the power of crypto and blockchain technology to update the financial system. We want someone who is eager to leave their mark on the world, who relishes the pressure and privilege of working with high caliber colleagues, and who actively seeks feedback to keep leveling up. We want someone who will run towards, not away from, solving the company’s hardest problems. Our <a href="https://www.coinbase.com/mission" target="_blank">work culture</a> is intense and isn’t for everyone. But if you want to build the future alongside others who excel in their disciplines and expect the same from you, there’s no better place to be. While many roles at Coinbase are remote-first, we are not remote-only. In-person participation is required throughout the year. Team and company-wide offsites are held multiple times annually to foster collaboration, connection, and alignment. Attendance is expected and fully supported. An L3 Analyst specializing in Regulatory Complaints will play a pivotal role in resolving escalated customer issues from multiple regulators Globally, supporting legal and regulatory processes, and driving improvements across customer experience workflows. Their expertise will help bridge the gap between operational teams and the legal framework, ensuring compliance and outstanding customer support. What you’ll be doing (ie. job duties): <ul> <li>Swiftly gather, analyze, and document customer issues and resolutions with efficiency and precision</li> <li>Lead comprehensive investigations for regulatory complaints, consumer arbitrations and litigation cases, collaborating closely with internal legal and compliance teams</li> <li>Resolve advanced escalations independently by leveraging available tools and resources</li> <li>Address persistent customer issues by enhancing CX processes and ensuring compliance with legal standards</li> <li>Assist the legal team in researching complex customer-related issues and analyzing evidence to support cases</li> <li>Maintain and manage organized documentation for legal and regulatory purposes, demonstrating expert-level data handling skills</li> <li>Use data to uncover trends, compile visual reports, and provide actionable insights on complaints and customer demographics</li> <li>Provide feedback to internal teams to drive policy changes and workflow improvements based on investigative findings</li> <li>Perform advanced data querying and analysis to ensure data accuracy and support decision-making processes</li> <li>Effectively communicate and build relationships with stakeholders at all organizational levels and external audiences</li> <li>Represent the organization in small claims court, providing witness testimony and declarations based on investigative data</li> <li>Adapt to a fast-paced, ever-evolving work environment, showing flexibility and a commitment to continuous learning</li> <li>Actively contribute to team projects, process improvement initiatives, and operational changes to improve overall team performance</li> </ul> What we look for in you (ie. job requirements): <ul> <li>A passion for our mission and a drive to deliver seamless support experiences globally.</li> <li>Experience in complaints management, compliance, regulatory, legal, or fraud/disputes resolution.</li> <li>Familiarity with various support channels, including voice, email, and chat.</li> <li>Strong investigative mindset, able to trace problems to their root causes and dive into complex or unusual issues.</li> <li>Exceptional adaptability in meeting the demands of a high-growth, fast-paced organization.</li> <li>Outstanding communication skills, capable of presenting information effectively across multiple departments and stakeholders.</li> <li>Proven ability to perform under pressure, managing tight timelines and juggling multiple priorities.</li> <li>Meticulous attention to detail, with excellent proofreading and accuracy.</li> <li>Proficiency in reading, writing, and speaking English.</li> </ul> Nice to haves: <ul> <li>Experience in project management, analytics, or vendor management</li> <li>Advanced degree in business, finance, or CX</li> <li>Proficiency in tools such as Google Apps, JIRA, and Salesforce Service Cloud</li> <li>Experience collaborating with external outsourcing partners</li> </ul> Position ID: G2620 Pay Transparency Notice: Depending on your work location, the target annual salary for this position can range as detailed below. Full time offers from Coinbase also include target bonus + target equity + benefits (including medical, dental, vision and 401(k)). Pay Range: $41.27—$48.56 USD Please be advised that each candidate may submit a maximum of four applications within any 30-day period. We encourage you to carefully evaluate how your skills and interests align with Coinbase's roles before applying. <h3>Commitment to Equal Opportunity</h3> Coinbase is committed to diversity in its workforce and is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, sex, gender expression or identity, sexual orientation or any other basis protected by applicable law. Coinbase will also consider for employment qualified applicants with criminal histories in a manner consistent with applicable federal, state and local law. For US applicants, you may view the Know Your Rights notice <a href="https://www.eeoc.gov/sites/default/files/2022-10/22-088_EEOC_KnowYourRights_10_20.pdf" target="_blank">here</a>. Additionally, Coinbase participates in the <a href="https://static-assets.coinbase.com/e-verify.pdf" target="_blank">E-Verify program</a> in certain locations, as required by law. Coinbase is also committed to providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please contact us at accommodations[at]coinbase.com to let us know the nature of your request and your contact information. For quick access to screen reading technology compatible with this site <a href="https://chrome.google.com/webstore/detail/chromevox/kgejglhpjiefppelpmljglcjbhoiplfn" target="_blank">click here to download</a> a free compatible screen reader <a href="http://www.chromevox.com/tutorial/" target="_blank">(free step by step tutorial can be found here)</a>. <h3>Global Data Privacy Notice for Job Candidates and Applicants</h3> Depending on your location, the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA) may regulate the way we manage the data of job applicants. Our full notice outlining how data will be processed as part of the application procedure for applicable locations is available <a href="https://www.coinbase.com/legal/applicant_privacy_notice" target="_blank">here</a>. By submitting your application, you are agreeing to our use and processing of your data as required. For US applicants only, by submitting your application you are agreeing to arbitration of disputes as outlined <a href="https://www.coinbase.com/legal/application-arbitration-agreement" target="_blank">here.</a>

Coinbase

Senior Complaints Analyst III

<h3>About EarnIn</h3> As one of the first pioneers of earned wage access, our passion at EarnIn is building products that deliver real-time financial flexibility for those with the unique needs of living paycheck to paycheck. Our community members access their earnings as they earn them, with options to spend, save, and grow their money without mandatory fees, interest rates, or credit checks. We’re fortunate to have an incredibly experienced leadership team, combined with world-class funding partners like A16Z, Matrix Partners, DST, Ribbit Capital, and a very healthy core business with a tremendous runway. We’re growing fast and are excited to continue bringing world-class talent onboard to help shape the next chapter of our growth journey. <h3>Position Summary</h3> EarnIn seeks a highly analytical and detail-oriented Compliance Analyst with fraud and dispute experience to join our dynamic team. This role combines responsibilities from fraud and dispute investigations with compliance advisory duties to mitigate risks and adhere to regulatory standards within a fast-paced fintech environment. In this role, you will apply a data-driven approach to assess and improve business processes, compliance controls ,make sound fraud decisions, and risk management strategies across deposits, payments, and lending. This is a remote, contract position that offers a unique opportunity to make a meaningful impact in a dynamic, fast-paced environment. The US base salary range for this position is $80,000 - $90,000 + equity + benefits. Our salary ranges are determined by role, level, and location. <h3>What You'll Do</h3> <ul> <li>Fraud and Disputes Responsibilities:</li> <ul> <li>Conduct routine to complex fraud investigations, applying professional judgment to analyze and resolve cases efficiently.</li> <li>Investigate and process Regulation Z/E claims (ACH/Card Disputes).</li> <li>Execute Visa chargeback processes effectively.</li> <li>Conduct informational and admission-seeking interviews with stakeholders including victims, witnesses, or suspects.</li> <li>Monitor and analyze financial transactions to proactively identify and mitigate fraud risks.</li> <li>Balance customer experience with risk management practices.</li> </ul> <li>Compliance Advisory Responsibilities:</li> <ul> <li>Collaborate with product and marketing teams ensuring adherence to consumer protection regulations across deposits, payments, and lending products.</li> <li>Conduct research and document regulatory changes impacting current and new products.</li> <li>Support maintenance and improvement of compliance policies, procedures, and controls through routine reviews.</li> <li>Participate in compliance risk assessments and support ongoing monitoring and testing activities.</li> <li>Assist in creating and delivering tailored compliance training materials to various internal teams.</li> <li>Assist with maintaining compliance tools by regularly updating and refining system rules and logic, including the addition, modification, and testing of new compliance requirements to ensure ongoing accuracy and effectiveness.</li> <li>Provide guidance and clear documentation to stakeholders regarding regulatory compliance expectations and frameworks.</li> </ul> </ul> What We're Looking For: <ul> <li>3+ years of experience in fraud investigations, dispute resolution, compliance, or risk management within fintech, banking, or financial services.</li> <li>Bachelor's degree or equivalent professional experience.</li> <li>Proven expertise in processing chargeback claims and understanding regulatory frameworks such as Regulation Z, Regulation E, Gram-Leach-Bliley Act, and other financial compliance laws.</li> <li>Strong analytical, organizational, and critical thinking skills, with the ability to multitask and adapt in a rapidly changing environment.</li> <li>Proficiency in Excel/Sheets (including foundational analytical tools), PowerPoint/Slides, and basic understanding of financial compliance controls.</li> <li>Strong written and verbal communication skills.</li> <li>Demonstrated professionalism, discretion, and the ability to manage sensitive information confidentially.</li> <li>Creative problem-solving abilities with a customer-first mindset.</li> <li>Demonstrated ability to perform security and risk assessments.</li> <li>Preferred experience in fintech or similarly fast-paced financial environments.</li> </ul> #LI-Remote At EarnIn, we believe that the best way to build a financial system that works for everyday people is by hiring a team that represents our diverse community. Our team is diverse not only in background and experience but also in perspective. We celebrate our diversity and strive to create a culture of belonging. EarnIn does not unlawfully discriminate based on race, color, religion, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), gender identity, gender expression, national origin, ancestry, citizenship, age, physical or mental disability, legally protected medical condition, family care status, military or veteran status, marital status, registered domestic partner status, sexual orientation, genetic information, or any other basis protected by local, state, or federal laws. EarnIn is an E-Verify participant. EarnIn does not accept unsolicited resumes from individual recruiters or third-party recruiting agencies in response to job postings. No fee will be paid to third parties who submit unsolicited candidates directly to our hiring managers or HR team.

Earnin

Compliance Analyst, Fraud & Disputes (Contract)

Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being a diverse and inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! Your background <ul> <li>Product Experience – Bonds / Repos / Interest Rates Swaps / FX Market, understanding of venue capabilities, connectivity protocols. Leveraging Front-to-Back capabilities to provide seamless internal and external stakeholder experience.</li> <li> Prior Track Record – Managing Trade Capture and Life-Cycling platform for Fixed Income asset classes which would be primary focus within this role as it drives buildout of the organization to support financing products. Experience with APEX / MARTINI Front-to-Back undertaking would have additional advantage. Strong development manager experience dealing with Asia complexities within Front-to-Back stack working with Trading / Sales / Operations and Regulatory Technology </li> <li>Business Facing Technologist – Strong Business-centric mindset leveraging interpersonal skills, with ability to utilize sound business judgment and tailor approach to drive optimal business outcomes. Proven track record with front office trades/sales and enterprise support functions to drive business outcomes.</li> <li>Front-to-Back Execution – Experience running Front-to-Back initiatives which spans entire spectrum of capabilities as are required to manage entire Life-Cycling of the trade (Pre-Trade, Trade Capture, Venue Integrations, Cleared and Bilateral Executions, Trade and Order Surveillance, Front Office and Market Risk Management, Finance and local Regulatory Reporting)</li> <li>Technology Management – Business analysis, product understanding to drive body of work for development engineering team with extensive knowledge of software development lifecycle and methodologies with good understanding of the operational aspects of managing a software stack.</li> <li>Development Mindset – Strong understanding of Agile methodology, with an emphasis on Test Driven Development &amp; Continuous Integration.</li> </ul> What you can expect Asia Fixed Income Technology builds solutions supporting FICC Macro and Micro lines of lines of business (LOB) in Asia. You are expected to drive cross line of business outcomes which are Country / Frontline unit agnostic. This is an exciting opportunity for an experienced and self-driven Technology manager who have proven managing business technology interactions to deploy front to back solutions. The team drives horizontally and already has fundamental foundations in place within global target technology architecture. Vertical LOB Business Technology Leads are expected to leverage and influence horizontal foundations to drive specific LOB outcomes. As a Development manager, the successful candidate’s primary responsibility would be business liaison for GFF business, driving and influencing global and regional horizontal development and LOB specific development to serve Asia business needs. You must exhibit sense of urgency. Ideally having worked in a Global Markets Front Office environment, you will understand the importance to analyze problems quickly, provide feedback to relevant stakeholders and set expectations on remediation. You will be primarily accountable to Regional Head of FICC Macro Technology and have metrics reporting into Global Head of GFF Technology Leads. What you will do <ul> <li>Manage technology body of work for Asia units of Financing business which is expanding and lacks local Asia support structure.</li> <li>Build SME expertise within financing platforms to serve as senior point of contact to help demand management, governance to help to drive business outcomes.</li> <li>Identify/Recruit/Augment/Redeploy right talent to support growth of these businesses by influencing horizontal delivery teams based globally and regionally.</li> <li>Work with technology and business groups in the region and globally to deliver high quality products in a fast-paced environment.</li> <li>Drive collaboration with external venues, product owners, trading/sales partners, and infrastructure to deliver end to end experience for our clients and internal stakeholders. You must exhibit solid stakeholder management skills, which includes facing off to the trading desks and business product partners.</li> <li>Influence and collaborate with global technology teams and various control partners to drive the execution. Decompose complex issues and drive timely decisions, knowing when to engage others for additional input, and when to act independently.</li> <li>Manages technology risk, site reliability and contingency planning for Asia and global infrastructure deployed in the region</li> <li>Build the organization for future and takes passion to mentor the team to help them learn and scale.</li> <li>Oversee the acquisition and development of software systems in organizational units.</li> <li>Monitor the results and quality of the different software solutions and projects implemented in the organization.</li> <li>Oversee the development of Proof-of-Concept/ solutions and provide technical expertise on the development of software and platform features, ensuring that appropriate security and risk factors are considered.</li> </ul>

Senior Technology Manager, FICC Macro Technology Asia, Global Markets Technology

The Team You Will Join The Mainframe Infrastructure team is responsible for all hardware, software, maintenance &amp; upgrades of our mainframe platform. The team also functions as a governance entity for our managed service provider, Kyndryl, and ensuring they maintain operational excellence. While Kyndryl is responsible for all L1/L2 and some L3 support, MetLife is looking to build a team to provide L3 support over the platform, helping to improve existing processes and champion the platform internally to our application developer stakeholders. The Opportunity The Mainframe Application Architect is responsible for providing general domain expertise on mainframe middleware (CICS, DB2, MQ, IMS). You will be THE expert at Metlife on these middleware solutions. The architect will also provide guidance to our application developers, helping them modernize their applications to leverage new functionality. You will also provide L3 guidance to Kyndryl employees for middleware related changes. This is an exciting opportunity as we are in the midst of a modernization effort on the mainframe and there are various ongoing projects/POCs where you can make a large impact on our overall enterprise architecture. Success in this role requires a willingness to learn new technologies (Openshift, CloudPak) as well as demonstrated knowledge of "traditional" z/OS middleware. The Mainframe Application Architect is responsible for driving various POCs and assisting our developers maximize their utilization of the mainframe platform. You’ll collaborate closely with application development and infrastructure teams in an environment where every contribution is respected, and every perspective is heard. How You’ll Help Us Build a Confident Future (Key Responsibilities) <ul> <li>Provide general domain expertise on mainframe middleware (CICS, DB2, MQ, IMS). Be THE expert at Metlife on these middleware solutions</li> <li>Provide L3 guidance/work with our infrastructure managed service provider (MSP), Kyndryl, to implement middleware upgrades, introduce new functionality, optimize existing middleware-to-application interfacing, and everything in between</li> <li>Be the architectural intermediary between third party vendors, our developers, and Kyndryl</li> <li>Assist with root cause analysis/problem determination efforts when things go south</li> <li>Evangelize the platform internally, working with and helping appdev stakeholders improve their applications</li> <li>Drive POCs for various modernization efforts (generative AI code refactoring, Openshift on z Linux, etc.)</li> </ul> What You Need to Succeed (Required Qualifications) <ul> <li>10+ years working with mainframe middleware (CICS, DB2, MQ, IMS) in both sysplex and monoplex configurations</li> <li>5+ years of core z/OS and major subsystem experience (JES, WLM, job schedulers (TWS), RACF, etc.)</li> <li>Experience with building/exposing APIs around mainframe data and related tools (i.e. z/OS Connect)</li> <li>Strong middleware debugging and problem investigation skills</li> <li>Experiencing working with application developers and mapping their application needs to infrastructure solutions</li> <li>Experience migrating application workload on and off the mainframe</li> <li>A hunger to learn the latest &amp; greatest technologies to drive various POCs</li> </ul> What Can Give You an Edge (Additional Skills) <ul> <li>zLinux experience is preferred</li> <li>Familiarity with Openshift, IBM CloudPak is a huge plus</li> <li>Experience working with MSP's in a governance capacity is also a huge plus</li> <li>COBOL, Java, HLASM experience is good to have but not required</li> </ul>

MetLife

Mainframe Application Architect

Outlier

Architecture & Engineering Expertise Sought for AI Training

Workday System AnalystBlackbaud was founded on the idea that technology can be a medium for social change. Over the last thirty years, we’ve delivered software solutions to the nonprofit sector, helping mission-driven organizations manage operations and engage supporters. We have the satisfaction of knowing that our solutions are making a difference every day, allowing our clients to focus their time and resources on what they do best: changing the world.The Workday System Analyst role will join an exciting team at Blackbaud focused on maintaining and maximizing the company’s HCM usage. This position will play a key role in bringing a global and sustainable approach to how we handle and interpret our employee data. You can help in establishing critical groundwork for long-term change and best practice approaches as we move our organization forward. Process Improvements, Projects &amp; Metrics <ul> <li>Maintain the long-term integrity of the Workday Environment while being flexible and nimble to the business and new business requirements</li> <li>Enable a culture of digital first through system automation by creating and implementing automated business process flows</li> <li>Collaborating with internal customers to define deployment expectations and ensure consistency with strategic direction and map opportunities to improve workflows</li> <li>Execute configuration changes to functionality, incorporation of new functionality, and/or business process configuration changes</li> <li>Knowledge of Workday HCM security and how it impacts business process configuration</li> <li>Maintain data accuracy and integrity by creating and implementing data maintenance processes and audits</li> <li>Develop and maintain work instructions and job aides while creating a streamlined, efficient and self-service approach to the organization’s reporting requirements</li> <li>Excellent analytical capabilities, conceptual thinker with the ability to translate complex concepts into clear messages, impactful visuals and actionable plans</li> </ul>Service Delivery <ul> <li>Knowledge of HR Data Privacy and complying with data privacy rules and regulations</li> <li>Responsible for information, support and explanation on the Workday system and administrative activities in support of the business</li> <li>Cross-train and network with others to expand/adopt system best-practices</li> <li>Serve as Workday support through ServiceNow tickets, process mapping/documentation and training, for system enhancements and processing procedures</li> </ul>Required Experience and Traits:<ul> <li>Technical expertise in data management and system-related security</li> <li>Experience in HCM systems, Finance, IT, or CRM systems in a technical support role</li> <li>Demonstrates knowledge about the technology and participates in training and development initiatives to keep abreast of current trends and practices</li> <li>Ability to apply critical thinking skills and a high attention to details to identify appropriate resolutions</li> <li>Self-starter that possess a strong desire to seek optimal solutions and share discovery with colleagues</li> <li>Exchanges information with appropriate people to complete work, follows through on tasks and commitments and keeps information confidential, as warranted</li> </ul>Preferred Experience and Traits:<ul> <li>Ability to learn and maintain other HCM systems as needed</li> <li>Functional understanding of core HR business terminology, processes and practices</li> <li>Solid dedication to providing a high-level of customer service</li> <li>Strong interpersonal skills and ability to effectively organize and communicate</li> <li>Root cause analysis and complex problem solving skills</li> </ul>Stay up to date on everything Blackbaud, follow us on <a href="http://bit.ly/FollowUsLI" target="_blank">Linkedin</a>, <a href="http://bit.ly/2xn65ez" target="_blank">Twitter</a>, <a href="https://www.instagram.com/blackbaud/" target="_blank">Instagram</a>, <a href="http://bit.ly/2yNWNJH" target="_blank">Facebook</a> and <a href="https://bit.ly/BLKBYouTube" target="_blank">YouTube ​</a>Blackbaud is a remote-first company which embraces a flexible remote work culture. Blackbaud supports hiring and career development for all roles from the location you are in today!Blackbaud is proud to be an equal opportunity employer and is committed to maintaining a diverse and inclusive work environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, physical or mental disability, age, or veteran status or any other basis protected by federal, state, or local law.To all recruitment agencies: We do not accept unsolicited agency resumes and are not responsible for any fees related to unsolicited resumes.A notice to candidates: Recruitment Fraudulent Alert: Your personal information and online safety as a candidate mean a lot to us! At Blackbaud and our portfolio of companies, recruiters only direct candidates to apply through our official careers page at <a href="https://careers.blackbaud.com/us/en" target="_blank">https://careers.blackbaud.com/us/en</a> or our official LinkedIn page. Recruiters will never request payments, ask for financial account information or sensitive information like social security numbers, or conduct interviews via Skype. Anyone suggesting otherwise is not a representative of Blackbaud. If you are unsure if a message is from Blackbaud, please email <a href="#">blackbaudrecruiting@blackbaud.com</a>. The starting base pay is $87,700.00 to $114,200.00. Blackbaud may pay more or less based on employee qualifications, market value, Company finances, and other operational considerations.Benefits Include:<ul> <li>Medical, dental, and vision insurance</li> <li>Remote-first workforce</li> <li>401(k) program with employer match</li> <li>Flexible paid time off</li> <li>Generous Parental Leave</li> <li>Volunteer for vacation</li> <li>Opportunities to connect to build community and belonging</li> <li>Pet insurance, legal and identity protection</li> <li>Tuition reimbursement program</li> </ul>

Blackbaud

Workday System Business Analyst

<h2 id="who-we-are">Who we are</h2> <h3 id="about-stripe">About Stripe</h3> Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. <h3 id="about-the-team">About the team</h3> The Core Applications team at Stripe owns, integrates, administers and maintains the systems that keep Stripe running smoothly (Google Workspace, Slack, Jira, Confluence and Dropbox, etc). Your work will connect Stripes from around the world and contribute directly to the company’s mission of increasing the GDP of the internet. As a SaaS Operations Engineer on the Core Applications team, you will play a critical role across our entire portfolio of third party applications, running both in the cloud and on premise. You'll enable all Stripes to work better together: more efficiently, productively, and collaboratively, while maintaining Stripe's high security bar. <h2 id="what-youll-do">What you'll do</h2> You will act as the service owner for multiple company-wide SaaS applications. You will act as a solutions architect and strategist for the SaaS applications and services that Stripe relies upon. You will take action on escalations from our partner teams. You will participate in an on-call rotation. You will work in two week Sprints. <h3 id="responsibilities">Responsibilities</h3> <ul> <li>Act as a final escalation point from Helpdesk agents for issues with CoreApps owned systems </li> <li>Integrate (and support efforts to integrate) SaaS applications with other parts of Stripe’s corporate technology stack </li> <li>Partner with teams across Stripe to transition ownership of SaaS applications into the Corporate Technology organization </li> <li>Lead projects to audit and optimize our SaaS portfolio, focusing on improvements to security, permissions, automation, scalability, end-user experience, and license usage </li> <li>Participate in renewal conversations with our vendor partners </li> <li>Develop programs or processes to communicate and drive adoption of new product features company-wide </li> <li>Participate in regular interviews with our user population to understand pain points, and use their feedback as an input into our strategic roadmap </li> <li>Design creative solutions, advocate for best practices, and lead by example as a service owner as Stripe evolves and scales in complexity </li> <li>Help grow and mentor others in the corporate technology organization </li> <li>Participate in an on-call rotation </li> </ul> <h2 id="who-you-are">Who you are</h2> We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. <h3 id="minimum-requirements">Minimum requirements</h3> <ul> <li>5+ years of relevant technical experience in system administration or engineering </li> <li>Expertise managing Google Workspace and other enterprise productivity applications (e.g., Slack / Zoom / Jira / Confluence) </li> <li>Strong organizational and task management skills </li> <li>Excellent communication and collaboration skills, both written and verbal </li> <li>An empathetic, humble, and user-focused demeanor </li> <li>Ability to plan, manage, code, and support multiple, concurrent projects and initiatives </li> <li>Comfort working in a fast paced and rapidly changing environment </li> <li>Proficient in either Python, Javascript or Go </li> </ul> <h3 id="preferred-qualifications">Preferred qualifications</h3> <ul><li>* Experience working with REST API endpoints using various authentication methods (OAuth, JWT, API keys/secrets, Basic auth, etc.) <ul> <li>Expertise with Workplace Management applications (e.g., Envoy, Robin, Zoom, etc.) </li> <li>Google or Slack Admin and / or Developer Certification </li> <li>Experience with GCP and / or Azure </li> </ul> </li></ul> A remote location, in most cases, is defined as being 35 miles (56 kilometers) or more from one of our offices. While you would be welcome to come into the office for team/business meetings, on-sites, meet-ups, and events, our expectation is you would regularly work from home rather than a Stripe office. Stripe does not cover the cost of relocating to a remote location. We encourage you to apply for roles that match the location where you currently or plan to live. The annual US base salary range for this role is $143,700 - $215,500. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. This salary range may be inclusive of several career levels at Stripe and will be narrowed during the interview process based on a number of factors, including the candidate’s experience, qualifications, and location. Applicants interested in this role and who are not located in the US may request the annual salary range for their location during the interview process. Additional benefits for this role may include: equity, company bonus or sales commissions/bonuses; 401(k) plan; medical, dental, and vision benefits; and wellness stipends. Remote locations Remote in United States Team Infrastructure &amp; Corporate Tech Job type Full time <a href="#"> Apply for this role </a>

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