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R1 is the leading provider of technology-driven solutions that transform the patient experience and financial performance of hospitals, health systems and medical groups. We are the one company that combines the deep expertise of a global workforce of revenue cycle professionals with the industry’s most advanced technology platform, encompassing sophisticated analytics, AI, intelligent automation, and workflow orchestration. As our R37 GenAI Lab Process Analyst in the Perfect Claim pillar, you will play a key role in both the assessment and optimization of existing edits and the design and implementation of future edits within a novel claim scrubber system. This position requires an analytical mindset, strong collaboration skills, and the ability to drive innovation in claim processing. To thrive in this position, you will need to be an innovative self-starter and a collaborator as you work with both external vendors and internal partners to achieve goals. You’ll use your prior experience in conceptualizing and developing products and framework to help shape the future state of work, as we build a new GenAI enabled product platform. Here's what you will experience working as a Process Analyst: <ul> <li>Analyze and optimize current edits in claim scrubbers to improve claim processing accuracy and efficiency. </li> <li>Design new edits to address future needs, anticipating changes in claim processing requirements based on payer policies and reimbursement guidelines.</li> <li>Collaborate with cross-functional teams to implement optimization solutions and new edits. </li> <li>Monitor and evaluate the performance of edits, making data-driven recommendations for further enhancement. </li> <li>Ensure compliance of edits with industry standards and regulations. </li> <li>Conduct testing and validation to ensure new edits function accurately and effectively. </li> <li>Analyze trends and patterns to predict future requirements and challenges in claim processing. </li> <li>Produce detailed reports and presentations to communicate findings, analytics, and recommendations. </li> <li>Travel domestically and internationally; 25-50%.</li> </ul> Required Qualifications: <ul> <li>Bachelor's Degree</li> <li>3-5 years of experience in healthcare operations (i.e. revenue cycle management, provider, payer, vendor).</li> <li>Expertise in healthcare billing operations.</li> <li>Strong project management skills with demonstrated track records in quality and operational improvements, ability to prioritize workload, meet deadlines, and perform multiple tasks simultaneously.</li> </ul> For this US-based position, the base pay range is $84,456.00 - $139,823.91 per year . Individual pay is determined by role, level, location, job-related skills, experience, and relevant education or training.This job is eligible to participate in our annual bonus plan at a target of 10.00%The healthcare system is always evolving — and it’s up to us to use our shared expertise to find new solutions that can keep up. On our growing team you’ll find the opportunity to constantly learn, collaborate across groups and explore new paths for your career. Our associates are given the chance to contribute, think boldly and create meaningful work that makes a difference in the communities we serve around the world. We go beyond expectations in everything we do. Not only does that drive customer success and improve patient care, but that same enthusiasm is applied to giving back to the community and taking care of our team — including offering a <a href="http://go.r1rcm.com/benefits" target="_blank">competitive benefits package.</a>R1 RCM Inc. (“the Company”) is dedicated to the fundamentals of equal employment opportunity. The Company’s employment practices , including those regarding recruitment, hiring, assignment, promotion, compensation, benefits, training, discipline, and termination shall not be based on any person’s age, color, national origin, citizenship status, physical or mental disability, medical condition, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status or any other characteristic protected by federal, state or local law. Furthermore, the Company is dedicated to providing a workplace free from harassment based on any of the foregoing protected categories.If you have a disability and require a reasonable accommodation to complete any part of the job application process, please contact us at 312-496-7709 for assistance.CA PRIVACY NOTICE: California resident job applicants can learn more about their privacy rights <a href="https://f.hubspotusercontent20.net/hubfs/4941928/California%20Consent%20Notice.pdf" target="_blank">California Consent </a>To learn more, visit: <a href="https://R1RCM.com" target="_blank">R1RCM.com</a>Visit us on <a href="https://www.facebook.com/R1RCM" target="_blank">Facebook</a>

R1 RCM

Process Analyst

Salary Range $62,400 - $80,200*Job Description:Saks is a world-renowned luxury ecommerce destination. The company’s unique approach combines a focus on the digital customer experience with a strong connection to a network of extraordinary stores that extends that seamless experience into the real world.On its website and app, Saks offers an unparalleled selection of curated merchandise across fashion for women and men, beauty, jewelry, home décor and more. In addition to the shopping experience, customers come to Saks for inspiring editorial content, access to digital stylists, lifestyle experiences and other world-class services.Role SummaryProvide financial decision support and be a trusted internal partner to the leadership and operation teams. Provide analysis to lead key decisions that align with company strategy. Prepare monthly routine financial reporting along with any ad hoc projects. Maintain partner relationships and provide support when needed. Identify trends and partner with business partners on variance analysis and forecasting. The requirements listed below are representative of the knowledge, skills and/or ability required.Role Description<ul> <li>Prepare month-end financial P&amp;L reports using excel based financial models.</li> <li>Assist in the preparation, maintenance, and analysis of all Operating Expenses. </li> <li>Maintain general ledger accounts through various systems.</li> <li>Consolidate month-end financial reporting to update organizations Models.</li> <li>Partner with the broader Finance/Accounting teams to support the Company’s 13-week cash flow forecast.</li> <li>Provide variance analysis monthly, quarterly and annually.</li> <li>Partner with operations teams to prepare annual operating plans.</li> <li>Prepare materials for key cross-functional meetings to report results</li> <li>Support a wide variety of business decisions with analyses and presentations</li> <li>Provide support for ongoing ad hoc analysis.</li> <li>Other duties as assigned. Knowledge, Skills and Abilities</li> </ul>Key Qualifications<ul> <li>Bachelor's degree in finance, accounting or related field</li> <li>1-3 years of experience</li> <li>Proficient in excel and power point</li> <li>Knowledge of Oracle EPM and Essbase desirable</li> <li>Strong written and oral communication skills with the ability effectively summarize and present complex financial data and assumptions to non-finance business partners</li> <li>Proficient financial modeling skillset</li> <li>Highly detail-oriented, motivated self-starter with strong organizational, analytical and problem-solving skills</li> <li>Ability to manage multiple tasks/projects and prioritize in a dynamic environment</li> </ul>Your Life and Career at Saks:● Exposure to rewarding career advancement opportunities● A culture that promotes a healthy, fulfilling work/life balance● Benefits package for all eligible full-time employees (including medical, vision and dental).● An amazing employee discountThank you for your interest with Saks. We look forward to reviewing your application. <h3>Saks provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Saks complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. </h3><h3>Saks welcomes all applicants for this position. Should you be individually selected to participate in an assessment or selection process, accommodations are available upon request in relation to the materials or processes to be used. </h3>It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.Saks.com is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. *The above expected salary range may have some variability based upon factors including, but not limited to, a candidate’s overall experience, qualifications, and geographic location. If you are interested in the role, we encourage you to apply and, if selected to move forward in the interview process, you will have a chance to speak with our recruitment team regarding your specific salary expectations.

Saks Fifth Avenue

Financial Analyst, Corporate

R1 is the leading provider of technology-driven solutions that transform the patient experience and financial performance of hospitals, health systems and medical groups. We are the one company that combines the deep expertise of a global workforce of revenue cycle professionals with the industry’s most advanced technology platform, encompassing sophisticated analytics, AI, intelligent automation, and workflow orchestration.The Product Support Analyst II - Revenue Cycle Digital Solutions is a pivotal role at R1, tasked with leveraging technology and analytics to optimize revenue cycle operations for physician group clients. This individual will partner closely with IT, operations management, and client services to develop, implement, and manage cutting-edge digital solutions that drive efficiency and maximize cash collections. Responsibilities include: <ul> <li>Design, develop, and implement software solutions, business intelligence tools, and IT projects that support revenue cycle management. </li> <li>Analyze existing workflows and develop new models to enhance system and people processes, focusing on automation and efficiency. </li> <li>Help manage projects across a complex matrix organization, ensuring timely delivery and stakeholder satisfaction. </li> <li>Provide subject matter expertise, training, and support to end users and stakeholders. </li> <li>Work closely with engineers and product management teams to define and prioritize product features and functionalities, acting as a bridge between technical and non-technical stakeholders. </li> <li>Collaborate with IT to manage Electronic Data Interchange (EDI) transactions, including claims (837), electronic remittances (835), claim status inquiries, and eligibility verifications, to streamline and improve the revenue cycle process. </li> </ul>QUALIFICATIONS <ul> <li>2+ years of relevant experience in revenue cycle operations and/or IT, with a strong focus on revenue cycle management. </li> <li>Strong logic, analytical skills, and attention to accuracy. </li> <li>Excellent communication skills and proficiency in SQL and advanced Excel. </li> <li>Demonstrated project management skills and experience with healthcare platforms (e.g., eClinicalWorks, Meditech, EPIC, Athena, NextGen) preferred. </li> <li>Knowledge of healthcare systems, ambulatory billing, HIPAA, and other relevant regulations. </li> </ul>For this US-based position, the base pay range is $47,237.00 - $78,919.86 per year . Individual pay is determined by role, level, location, job-related skills, experience, and relevant education or training.This job is eligible to participate in our annual bonus plan at a target of 5.00%The healthcare system is always evolving — and it’s up to us to use our shared expertise to find new solutions that can keep up. On our growing team you’ll find the opportunity to constantly learn, collaborate across groups and explore new paths for your career. Our associates are given the chance to contribute, think boldly and create meaningful work that makes a difference in the communities we serve around the world. We go beyond expectations in everything we do. Not only does that drive customer success and improve patient care, but that same enthusiasm is applied to giving back to the community and taking care of our team — including offering a <a href="http://go.r1rcm.com/benefits" target="_blank">competitive benefits package.</a>R1 RCM Inc. (“the Company”) is dedicated to the fundamentals of equal employment opportunity. The Company’s employment practices , including those regarding recruitment, hiring, assignment, promotion, compensation, benefits, training, discipline, and termination shall not be based on any person’s age, color, national origin, citizenship status, physical or mental disability, medical condition, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status or any other characteristic protected by federal, state or local law. Furthermore, the Company is dedicated to providing a workplace free from harassment based on any of the foregoing protected categories.If you have a disability and require a reasonable accommodation to complete any part of the job application process, please contact us at 312-496-7709 for assistance.CA PRIVACY NOTICE: California resident job applicants can learn more about their privacy rights <a href="https://f.hubspotusercontent20.net/hubfs/4941928/California%20Consent%20Notice.pdf" target="_blank">California Consent </a>To learn more, visit: <a href="https://R1RCM.com" target="_blank">R1RCM.com</a>Visit us on <a href="https://www.facebook.com/R1RCM" target="_blank">Facebook</a>

Product Support Analyst II

At CVS Health, we’re building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.As the nation’s leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues – caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.Position Summary The Network Relations Sr Analyst supports our Medicaid Provider Experience programs to maintain provider risk management and positive relationships supporting high value initiative activities with our Provider network. The Network Relations Sr Analyst will assist in driving coordination of internal and external solutions to achieve Best-in-Class provider satisfaction, affordability and quality improvements as set by each Medicaid Health Plan.<ul> <li>Deploy and support the Medicaid Provider Engagement program including onsite meetings at Aetna offices as required</li> <li>Reviews, learns and participates with operations teams regarding policy and procedures related to claims/providers.</li> <li>Assist with the monitoring of executed provider contracts to ensure Network Access meets State requirements</li> <li>Coordinates provider information with Provider Data Services including Member Services and other internal departments as requested as Provider Demographics are updated</li> <li>Supports providers by resolving problems and advising providers of new protocols, policies, and procedures</li> <li>Deliver training materials for staff and provider network. Participates as need for initial and ongoing provider in-services and provider education. </li> <li>Participates, when requested, in Grievance and Appeals meetings, and/or assists with tracking and trending provider grievances,</li> <li>Assists as requested for responses for all governmental, regulatory and quality assurance provider complaints; timely and continuous reconciliation of provider records; oversees Provider Access and Availability by reviewing Appointment Availability Audits conducted by staff</li> <li>Provides support and maintenance assistance for websites, portals, directories, manuals, and dashboards; plans, coordinates, and conducts provider forums and monthly webinars; develops communications including newsletters</li> <li>Provides assistance and support to other departments, as needed, to obtain crucial or required information from Providers, such as HEDIS, Credentialing, Grievance and Appeals, SIU, etc. Coordinates provider status information with member services and other internal department</li> <li>Promotes and educate providers on cultural competency</li> </ul> Required Qualifications<ul> <li>Minimum of 3 to 5 years’ experience in Provider Relations; experience in Medicaid servicing or managing non-standard relationships with providers with exposure to benefit plan design and/or contract interpretation</li> <li>Excellent interpersonal skills and the ability to work with others at all levels </li> <li>Knowledge of Medicaid Regulatory Standards for Network Access, Credentialing, Claims Processing, Provider Appeals &amp; Disputes and Network Performance Standards</li> <li>Excellent problem-solving skills</li> <li>Strong communication skills</li> <li>Candidates are to reside within applicable state with ability to travel as needed to provider sites and Aetna office locations as required</li> </ul> EducationBachelor’s degree or an equivalent combination of formal education and experienceAnticipated Weekly Hours40Time TypeFull timePay RangeThe typical pay range for this role is:$46,988.00 - $122,400.00This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.Great benefits for great peopleWe take pride in our comprehensive and competitive mix of pay and benefits – investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:<ul> <li>Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.</li> <li>No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.</li> <li>Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.</li> </ul>For more information, visit <a href="https://jobs.cvshealth.com/us/en/benefits" target="_blank">https://jobs.cvshealth.com/us/en/benefits</a>We anticipate the application window for this opening will close on: 07/02/2025Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

CVSHealth

Senior Analyst, Network Relations

Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being a diverse and inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! Summary: Global Information Security (GIS) is responsible for protecting bank through Information Security strategy, policy/standards, manages the Information Security program, identifies and addresses vulnerabilities and operates global security operations center that monitor, detects and responds to cybersecurity incidents. Within GIS, Identity and Access Management (IAM) is a security discipline that enables the right individuals to access the right resources at the right times and in the right context. IAM addresses the mission-critical need to ensure appropriate access to the resources across increasingly heterogeneous technology environments, and to meet increasingly rigorous identity requirements. What you can expect in IAM: In today’s highly connected world, managing and securing the identity of users is essential to the safety and success of our workforce. The IAM team works within Global Information Services (GIS) and in close participation with all lines of business (LOB), as well as second and third line of defense partners. This role is highly visible and requires frequent interaction with senior management and key stakeholders. Are you passionate about the latest IT technologies and thrive in a fast-paced international environment? In a typical day, you may work with other team members on the book of work, operational concerns, or risk items. You will help overcome obstacles and maintain good relationships with key stakeholders across the Bank to ensure timely and effective delivery. We offer you the opportunity to collaborate with passionate competent people, experts in their field. We thrive on being challenged and everything we do is anchored in managing risk for the Bank. The IAM Information Security Controls Specialist will analyze, strengthen, and secure the company's related systems and overall security posture for identity and resource lifecycle governance. This role focuses on collaboration across all Lines of Business, CIO teams, to continuously improve the organization's adherence to security best practices, laws/rules/regulations, and policies. The Control Specialist will analyze technology, controls and various other areas to identify inefficiencies and drive designing of improvement opportunities to enable adherence. The role also will actively apply knowledge of laws, rules, regulations, and information security concepts (e.g., NIST, COBIT, ISO) to establish and maintain policies, validate alignment of processes and controls to requirements, and report on adherence to policy requirements. Job expectations include using data analytics and partnering with internal teams to verify policy compliance, identify gaps in coverage, and support remediation activities. Responsibilities: <ul> <li>Primary responsibility includes assisting IAM leads and partners along with other technology SMEs to ensure that strategic and effective solutions are adopted across the bank.</li> <li>Support leads to ensure that all related IAM requirements are appropriately measured, reported, and governed.</li> <li>Establish and maintain strong partnership with other GIS functions, Core Technology Infrastructure, Cyber Security Technology, Third Party management, Global Compliance and Operations Risk, internal audit, and regulatory agencies.</li> <li>Clearly articulate rationale and methods behind proposed changes through informative materials for educating others.</li> <li>Provide education and documentation to team members and technology partners regarding the proposed changes.</li> <li>Engage senior management to provide factual, transparent, and timely reporting on existing and emerging identity and authentication risks.</li> <li>Ensures Information Technology systems meet enterprise standards, adhere to applicable rules, laws, and regulations, and comply with appropriate treatment of risk.</li> </ul> Required Qualifications: <ul> <li>Knowledge and understanding of IAM specific laws, rules, regulations, and Guidelines such as SOX, OCC, NIST, ISO/EC, FFIEC within the financial services sector.</li> <li>Knowledge of identity and authentication methodologies, techniques, and technologies.</li> <li>Knowledge of IAM Governance Administration related tools which support, account vaulting, integration with service management tool.</li> <li>5+ years relevant hands-on experience in identity and authentication fields in a large and complex organization.</li> <li>Security knowledge which covers core technology infrastructure (Account management, servers, databases, etc.) identity management and application security practice.</li> <li>Experience with Linux, Windows, Cloud Identity, Access Management, design and architecture of authentication services or Identity Store.</li> <li>Proficient in articulating facts and data-driven plans and ability to partner with stakeholders to implement intended solutions to drive risk reductions and adherence to relevant Identity and Authentication requirement within IAM standards.</li> <li>Strong attention to detail and advanced analytical skills.</li> <li>Excellent communication and presentation skills.</li> <li>Excellent organizational skills and be able to effectively prioritize multiple tasks.</li> <li>Hands on experience and involvement in large and complex projects.</li> <li>Proficient in data management capabilities with understanding of the collection and management of metadata.</li> <li>Experience with Tableau and SQL would be an advantage.</li> <li>Previous experience with access related management tools like SailPoint, AZURE AD, ForgeRock Identity Platform, Oracle Access Management, and Cloud would be a plus.</li> </ul> This job will be open and accepting applications for a minimum of seven days from the date it was posted. Shift:1st shift (United States of America) Hours Per Week: 40

Bank of America

Identity & Access Management (IAM) Governance & Controls Analyst

A position at FTI can be the answer to your future career. In this role, you’ll be part of a progressive national leader in electrical planning, engineering, technology and energy services. FTI enables employee growth and success through industry-leading training and development, utilization of the latest industry technologies, and an uncompromised focus on safety. We recognize and reward top performers, offering competitive, merit-based compensation, career path development and a flexible and robust benefits package that boasts everything from paid training and tuition reimbursement to an award-winning wellness program.The Project Controls Analyst is responsible for collaborating with the project team to execute project control functions and increases the visibility of project schedule, cost, performance and risks. Provides formal and as hoc analyses of project data to the project management staff to support the decision-making process and achievement of project goals. The ideal candidate must be proficient in the use of a PC and Microsoft Office Suite, and have knowledge of cost drivers in the construction industry.<h2>MINIMUM REQUIREMENTS</h2>Education: Bachelor's Degree in Construction Management, Engineering, or Finance/AccountingorEducation: High School Diploma or GEDExperience: 4 years of related experienceTravel: 5-10%Work Schedule: This position works between the hours of 7 AM and 5 PM, Monday- Friday. Overtime may be required.<h2>KEY RESPONSIBILITIES</h2><ul> <li>Understand execution strategies and the relationships between cost, schedule and risk.</li> <li>Maintains project cost reporting and cash flow.</li> <li>Prepares monthly and quarterly reporting.</li> <li>Provides analyses of quantity and labor tracking results.</li> <li>Prepares invoice backup/Schedule of Values.</li> <li>Assists in the risk management process.</li> <li>Facilitates project planning sessions.</li> <li>Develops fragnets and resource loading.</li> <li>Prepares critical path and float analyses.</li> <li>Performs other related duties as required and assigned.</li> </ul>The job description and responsibilities described are intended to provide guidelines for job expectations and the employee's ability to perform the position described. It is not intended as a comprehensive list of all functions, responsibilities, skills or abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate.SURGE your career forward! Employees at FTI grow faster because they are a part of a nationally leading team of electrical planners, engineers, designers, electricians, and business professionals.<ul> <li>Your Personal Growth: Build your career path by taking advantage of our industry leading training and leadership development programs.</li> <li>Leverage Technology: Our virtual design and build programs that offer the latest in robotic total stations, 3D scanning, virtual and augmented reality and drone surveillance and assessment.</li> <li>Uncompromised Safety: When we see others in our space averaging 2.7 safety rating and ours average .42, you know that we value you and your safety above all else.</li> </ul>We offer competitive, merit-based wages; career path development and flexible and a robust benefits package that boasts everything from paid training, tuition reimbursement and a top-notch wellness program.We pride ourselves on a “Ground up Growth” mentality that puts you in the spotlight. Becoming a member of the FTI team means you’ve officially put yourself in the driver’s seat of your career. Through our career development and continued education programs, you’ll have options to position yourself for success.FTI is a “Merit to the Core” organization, and we pride ourselves on our ability to reward and recognize top performers.BENEFITS ARE THE GAME CHANGER FTI enriches the lives of its employees through industry-leading total rewards. Our compensation, benefits, time off, and wellness programs are designed to reward individual results that create team success, improve financial security for our employees and their families, and encourage healthy lifestyles. As an eligible employee*, your programs include:<ul> <li>Medical, Dental, Vision, and Prescription Drug Insurance</li> <li>Company-Paid Life and Disability Insurance</li> <li>Flexible Spending and Health Savings Accounts</li> <li>Award-Winning Wellness Program and Incentives</li> <li>401(k) Retirement &amp; 401(a) Profit Sharing Plans</li> <li>Paid Time Off</li> <li>Performance Incentives/Bonuses</li> <li>Tuition Reimbursement</li> <li>And so much more!</li> </ul>*Regular/Full-Time Employees are eligible for FTI benefit programs.We stand strong in our values as we work to Create World-Class Opportunities to Succeed through:<ul> <li>Uncompromised focus on keeping people SAFE.</li> <li>Building TRUST in everything we do.</li> <li>REDEFINING what’s possible.</li> <li>Rewarding individual results that create TEAM SUCCESS.</li> </ul> If you’re ready to learn more about growing your career with us, apply today!Faith Technologies, Inc. is an Equal Opportunity Employer – veterans/disabled.

Faith Technologies, Inc.

Onsite Project Controls Analyst - OK

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ONE Gas

Data Analyst II, Accounting Billing Control

Blackbaud unleashes the potential of the people and organizations who change the world, and we’re growing our team. As the leading software exclusively dedicated to powering social and corporate impact , expand what is possible across the nonprofit and education sectors, at companies committed to social responsibility, and for individual change makers.The Senior Business Systems Analyst role supports the Leadership Team of Application Services and will focus on supporting the Customer Success organization by providing systems and processes to ensure successful onboarding, adoption, operational effectiveness, support and retention of Blackbaud customers throughout the customer journey. Examples include data integrations, product usage, customer relationship management, health monitoring and helping identify expansion opportunities for the Blackbaud products. The analyst will work with a team of resources in collection of current policy and procedures, business requirements, discovery of operational efficiency improvements, workflow design, documentation, education, and adherence monitoring work efforts. The analyst will also seek to ensure optimal usage of the existing tools which support the customer operation organization including, Certinia (formally FinancialForce), Coveo, Docebo LMS, and Salesforce ecosystems.What you'll do::<ul> <li>Partner with cross functional departments to uncover business needs and understand how to best leverage our core customer-lifecycle management systems such as Gainsight, Salesforce, Workday, etc.</li> <li>Support business strategy development for the services teams and manage mapping, documenting, and implementing customer success processes </li> <li>Prepares preliminary project documentation pertinent to the business objectives, summarizing the goals of the business process change and expected business benefit, which are then used as inputs to functional design </li> <li>Analyze different technology solutions/approaches, which may include reviews of different market solutions and/or internal solutions; recommend best practice driven approach</li> <li>Develop and prioritize user stories to drive system requirements, aligned with and enabling business process change; able to engage with application team in discussion to ensure technical design meets functional objectives in Azure Dev Ops (ADO)</li> <li>Participates in sprint planning, design reviews and sprint reviews to ensure that business processes are properly supported; responsible for updated proposed workflows </li> <li>Performs Data review / audits, identify specific performance improvement opportunities (system performance, functional performance, user performance, etc.) </li> <li>Facilitate successful testing and launch activities including UAT, Regression testing and internal/external readiness and change management</li> </ul>What you'll bring: <ul> <li>5+ years professional experience in Business Analysis, preferably in a role focused on Customer Success and Enablement utilizing Salesforce-related technologies and solution design </li> <li>Strong understanding and experience with Salesforce and Customer Success technology; Coveo Enterprise Search, Docebo LMS and Gainsight experience preferred </li> <li>Strong understanding or experience with process definition methodologies </li> <li>Familiarity with application tracking analytics and processes (MixPanel, Heap)</li> <li>Knowledge of Azure Dev Ops (ADO) and SAFe, Agile, or Scrum Methodologies.</li> <li>Highly proficient with Microsoft Visio and/or other modeling tools</li> <li>Knowledge of data analysis to support proposed process definition, monitor adherence, and communicate performance results </li> <li>Ability to deliver work which meets minimum standards of quality, security, and operability.</li> </ul>Stay up to date on everything Blackbaud, follow us on <a href="http://bit.ly/FollowUsLI" target="_blank">Linkedin</a>, <a href="http://bit.ly/2xn65ez" target="_blank">Twitter</a>, <a href="https://www.instagram.com/blackbaud/" target="_blank">Instagram</a>, <a href="http://bit.ly/2yNWNJH" target="_blank">Facebook</a> and <a href="https://bit.ly/BLKBYouTube" target="_blank">YouTube ​</a>Blackbaud is a remote-first company which embraces a flexible remote work culture. Blackbaud supports hiring and career development for all roles from the location you are in today!Blackbaud is proud to be an equal opportunity employer and is committed to maintaining a diverse and inclusive work environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, physical or mental disability, age, or veteran status or any other basis protected by federal, state, or local law.To all recruitment agencies: We do not accept unsolicited agency resumes and are not responsible for any fees related to unsolicited resumes.A notice to candidates: Recruitment Fraudulent Alert: Your personal information and online safety as a candidate mean a lot to us! At Blackbaud and our portfolio of companies, recruiters only direct candidates to apply through our official careers page at <a href="https://careers.blackbaud.com/us/en" target="_blank">https://careers.blackbaud.com/us/en</a> or our official LinkedIn page. Recruiters will never request payments, ask for financial account information or sensitive information like social security numbers, or conduct interviews via Skype. Anyone suggesting otherwise is not a representative of Blackbaud. If you are unsure if a message is from Blackbaud, please email <a href="#">blackbaudrecruiting@blackbaud.com</a>. The starting base pay is $87,700.00 to $114,200.00. Blackbaud may pay more or less based on employee qualifications, market value, Company finances, and other operational considerations.Benefits Include:<ul> <li>Medical, dental, and vision insurance</li> <li>Remote-first workforce</li> <li>401(k) program with employer match</li> <li>Flexible paid time off</li> <li>Generous Parental Leave</li> <li>Volunteer for vacation</li> <li>Opportunities to connect to build community and belonging</li> <li>Pet insurance, legal and identity protection</li> <li>Tuition reimbursement program</li> </ul>

391 IT Jobs in United States