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Muscogee Nation Department of Health

Epic Reporting Analyst-Community Connect 

Epic HIM Analyst-Community Connect

Epic Behavioral Health Analyst-Community Connect

Epic Interface Analyst-Community Connect

<h2>Who we are</h2> Kentik is the network observability company. Our platform is a must-have for the network front line, whether digital business, corporate IT, or service provider. Network professionals turn to the Kentik Network Observability Cloud to plan, run, and fix any network, relying on our infinite granularity, AI-driven insights, and insanely fast search. Kentik makes sense of network, cloud, host, and container flow, Internet routing, performance tests, and network metrics. We show network pros what they need to know about their network performance, health, and security to make their business-critical services shine. Networks power the world’s most valuable companies, and those companies trust Kentik. Market leaders like IBM, Box, and Zoom rely on Kentik for network observability. Visit us at <a href="http://kentik.com/" target="_blank">kentik.com</a> and follow us at <a href="https://twitter.com/kentikinc" target="_blank">@kentikinc</a>. <h3>What we do</h3> Kentik is seeking a talented and passionate Staff Product Manager to join our team and support our entire Infrastructure Observability portfolio from a platform perspective. As a Platform Technical Product Manager, you will be driving the evolution of all platform capabilities that our entire portfolio relies on. Teaming up with all Product Managers within Kentik, you will define and execute the roadmap for all the platform features that power our comprehensive Core, Service Provider, Cloud, Synthetic Monitoring, Alerting and NMS product lines. This unique opportunity within the Product Management team calls for a versatile product management profile as it requires a healthy blend of Networking/Cloud domain knowledge, SaaS Platform Engineering, and more traditional product craft altogether. <h3>What you'll do</h3> <ul> <li>Understand and map out platform requirements from both Customers and Product Managers, define the associated roadmap for the platform to support these, and work with both backend and frontend engineering teams to deliver them</li> <li>Act as Product Management’s main liaison with Platform engineering, teaming up with them to deliver next levels of scale, or unlock technology evolutions to enable future features in all lanes of our portfolio</li> <li>Roadmap and orchestrate the development of these new features, support their timely delivery and lifecycle, be the internal and customer champion who owns them</li> <li>Further define and strengthen Kentik’s API first strategy and drive evolutions that help our customers integrate Kentik more tightly into their infrastructure operations</li> <li>Partner with Kentik’s Engineering and Operations team to further productize and package our OnPrem vs SaaS platform deployments</li> <li>Own the strategy, lifecycle and roadmap for all of the company’s Telemetry agents</li> <li>Extend the breadth of Kentik’s platform capabilities in areas such as: topology, event management, external Internet datasets used for telemetry enrichment</li> <li>You don't only craft products - you deliver the accompanying vision and strive to deliver a compact yet clearly defined message to both customers and partners within the company </li> </ul> <h3>What you'll bring</h3> <h4>Studies have shown that some candidates tend to apply to jobs only if they meet 100% of the qualifications. We encourage you to apply if you meet most of the criteria - even if you don’t match all of the qualifications, your skills and experience could be valuable in this role!</h4> <ul> <li>5+ years experience of Product Management or Engineering in one or more of these areas: Network Engineering, Network Management Systems, Network Performance Management, Network Performance/Monitoring, DDoS detection and mitigation</li> <li>Practitioner-level knowledge of standard networking technologies: TCP/IP, Routing, BGP, SNMP, Streaming Telemetry, Network Flow Monitoring</li> <li>Comfortable navigating deeply technical topics, such as networking protocols, large scale distributed systems, API management and Software Agents</li> <li>Excellent written and verbal communication, and ability to present ideas to technical and non-technical crowds</li> <li>Strong collaboration skills - you will need to communicate effectively with and orchestrate many other functions within the organization</li> <li> Well versed in the Engineering and Operational best practices for both Service Provider and Enterprise networks, and are able to navigate their specificities</li> <li>Ability to drive project independently - our staff is geographically distributed, and our employees need to be able to map out steps towards a successful future target</li> <li>Creative and curious mindset - you exhibit constant technical curiosity, you like ideating and prototyping iteratively using any tool at hand: code, sql queries, spreadsheets, presentation and don’t shy away from technology-heavy problems</li> </ul> Nice to haves: <ul> <li>You have a tinkerer mindset - whether it is code, sql, mockups - you are curious by nature and eager to learn the tools of adjacent trades to build your products </li> <li>Prior experience with SaaS companies: their complexities, their scale, and the foundations that power their features</li> <li>Prior experience with Metrics platforms, Network Flow Monitoring (for a Network Equipment Vendor or Network Engineering/Operations Team) or Inter Domain Routing (Peering, Transit…)</li> <li>Interest in Big Data and large sets of data, whether via SQL or any programmatic methods to find meaning in haystacks of metrics</li> <li>Prior experience with observability adjacent domains such as Network Automation, Network-focused ML/AI</li> <li>You have worked in or with Engineering Management on infrastructure related products</li> <li>Familiar with best practices in Infrastructure Security, whether from a product or technology perspective</li> </ul> <h3>What we offer</h3> Kentik is a fully remote company that operates globally. We seek professionals that will help us thrive as an organization, and in turn, to broaden and enhance your career. We’re very thorough in the interview process to understand your skills and how they will relate to your successful growth here at Kentik. Our compensation philosophy encompasses a fair program for all in order to attract, engage and retain talented individuals who will drive our business and wow our customers. The compensation range for this position is: $201,000 - $272,000. This range reflects the low and high end of the U.S. compensation range Kentik reasonably and generally expects to pay the hired candidate in this role. The actual compensation offered may be lower or higher than the stated range depending on various factors, including but not limited to: <ul> <li>Experience with the skill sets required for success</li> <li>Demonstrated competencies and potential </li> <li>A geographic market-based approach</li> </ul> In addition to a great career opportunity, Kentik offers stellar benefits for our employees, which include: <ul> <li>100% of premiums are paid by company for health, vision and dental coverage for you and your dependents</li> <li>Additionally, an annual Health Reimbursement Account (HRA) of $3,000 for an individual or $4,500 for a family</li> <li>Paid family &amp; medical leave </li> <li>Open PTO, a quarterly Wellness Day, and a minimum of 10 paid holidays</li> <li>401(k) retirement account</li> <li>Home office reimbursement </li> <li>Stock options</li> </ul> Note: Benefits are as listed for all US full-time employees. For compensation, international applicants will be treated equitably in relation to the laws applicable within the countries in which we operate. <h2>Come work with us</h2> The true meaning of Kentik is visibility. We’re committed to making sure everyone feels empowered to use their voice, has a sense of belonging, and is represented at Kentik. We don’t look for individuals who fit the culture, but those who will continue to add to the culture. We encourage everyone to apply, especially those individuals who are underrepresented in the industry: people of color, LGBTQI+ community, women, individuals with disabilities (both seen and unseen), veterans, and people of any age or family status. Kentik is committed to creating an inclusive interview process. If you require a reasonable accommodation during the application or interview process, please reach out to <a href="mailto:recruiting@kentik.com" target="_blank">recruiting@kentik.com</a>. Come as you are! You will be working at a fast-growing, well-funded startup alongside industry thought leaders and network aficionados as we build the future of observability and set the high bar for how network operations and digital businesses should run. With a competitive salary and amazing benefits on top of the meaningful and challenging projects you’ll take on, we’re sure you’ll enjoy joining the Kentik team. #li-remote

Kentik

Staff Platform Technical Product Manager

At Mitratech, we are a team of technocrats focused on building world-class products that simplify operations in the Legal, Risk, Compliance, and HR functions of Fortune 100 companies. We are a close-knit, globally dispersed team that thrives in an ecosystem that supports individual excellence and takes pride in its diverse and inclusive work culture centered around great people practices, learning opportunities, and having fun! Our culture is the ideal blend of entrepreneurial spirit and enterprise investment, enabling the chance to move at a rapid pace with some of the most complex, leading-edge technologies available. Given our continued growth, we always have room for more intellect, energy, and enthusiasm - join our global team and see why it's so special to be a part of Mitratech! Job Overview Mitratech seeks talented individuals who can support our growth globally and support our Managed Bill Review solution. We have an excellent opportunity within our Compliance Services Group for a legal professional (paralegal or attorney), seeking an alternative career path to that of private law practice or corporate law department, to utilize their legal education and work experience in a unique manner. Essential Duties &amp; Responsibilities: <ul type="disc"> <li>Perform an objective and subjective review of law firm invoices to determine compliance with the client’s Outside Counsel billing guidelines</li> <li>Effectively prioritize and self-manage workflow to meet a standard analysis time for invoice processing according to Mitratech's Managed Bill Review methodology and client requirements</li> <li>Establish and maintain excellent rapport as a primary contact for assigned client(s)</li> <li>Develop and maintain diplomatic relationships with law firms to best serve mutual client(s)</li> <li>Communicate and respond to inquiries from external parties as needed</li> <li>Track and update client authorizations and exceptions at the law firm and case level in company database</li> <li>Work closely with other departments to ensure accuracy and completeness of client data</li> </ul> Requirements &amp; Skills: <ul type="disc"> <li>Minimum two (2) years prior law firm experience as a paralegal or attorney within one or more of the following practice areas: general liability, workers’ compensation, insurance defense, health care law, asbestos litigation, civil tort, intellectual property/patent, class action or business law</li> <li>Demonstrated ability to work independently with the highest level of integrity and confidentiality</li> <li>Strong work ethic, initiative and commitment to team success</li> <li>In-depth knowledge of legal terminology and defense counsel billing practices (including hourly billing)</li> <li>Thorough understanding of litigation process</li> <li>Advanced deductive reasoning skills</li> <li>Superior customer service skills</li> <li>Strong working knowledge of Microsoft Office</li> <li>Sound judgment and decision-making abilities</li> <li>Flexibility and ability to multi-task</li> <li>Organized and detail-oriented</li> </ul> Education: <ul> <li> J.D. or ABA-approved Paralegal Certification (or equivalent degree in Paralegal Studies) required </li> </ul> Mitratech is proud to be an EEOE, M/F/D/V, and we are committed to diversity both in practice and spirit at the corporate level. Mitratech participates in the Electronic Employment Verification Program. E-Verify is an Internet-based system that compares information from an employee’s I-9 to data from the U.S. Department of Homeland Security and Social Security Administration Records. To learn more, visit: <a href="http://everify.com/" target="_blank">everify.com</a> We are an equal-opportunity employer that values diversity at all levels. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity, disability, or veteran status.

Mitratech

Analyst, Legal Billing

Job Description:As the Sr. Manager, AEM Architecture &amp; Development, you will lead and manage a team of developers within the Marketing organization to drive the strategic development of our digital presence and supporting marketing technologies, focusing on scalable, high-performing solutions within the Adobe tech stack. You will play a hands-on role in both managing and mentoring your team while optimizing and maintaining our AEM instance. Your leadership will be essential to delivering a seamless user experience, ensuring consistency across channels, and maintaining high technical standards!Who you’re committed to being:<ul> <li>You enjoy learning and are open to new ways of doing things.</li> <li>You are not afraid to be yourself, experiment, make mistakes and learn from them, ask questions, or voice your concerns.</li> <li>When communicating you are self-aware, insightful, and proactive.</li> <li>You believe in continuous improvement and request frequent feedback from others.</li> </ul>What you’ll do:<ul> <li>Manage and develop the web development team: Provide guidance, mentorship, and support to team members, fostering a collaborative environment focused on growth and best practices.</li> <li>Lead AEM architecture and implementation: Planning and implementation of AEM as a Cloud Service, ensuring the platform meets performance, scalability, and security standards.</li> <li>Collaborate with cross-functional teams: Work closely with front-end and back-end developers, UX/UI designers, and project managers to deliver projects on time and within scope.</li> <li>Issue triage and resolution: Manage the troubleshooting and resolution process to minimize downtime and optimize the user experience.</li> <li>Ensure alignment with business goals: Act as a liaison between marketing and technology teams, aligning project goals with broader business objectives.</li> <li>Innovate within the Adobe and MarTech stack: Stay current on trends, particularly within the Adobe tech stack, and MarTech landscapes, proactively suggesting and implementing enhancements.</li> <li>Integrate AI and analytics: Leverage AI tools to optimize website performance, personalize content, and drive engagement.</li> </ul>Experience you’ll bring:<ul> <li>Proven experience as an AEM Sites Architect and management role, while also valuing a solid track record in leading and managing high-performing website infrastructure and development teams using other CMS architectures.</li> <li>Proficiency in AEM (core components, sites, assets, workflows, etc) and related integrations into AEM. Solid foundation in core web technologies (HTML, CSS, JavaScript)., DevOps practices, and cloud deployment.</li> <li>Background on integrating and optimizing marketing technologies to support marketing strategies.</li> <li>Proficiency in troubleshooting complex issues across multiple layers of AEM and integrated systems.</li> <li>Experience with Agile methodologies and project management tools (e.g., JIRA, Asana).</li> <li>Understanding of web performance optimization, SEO best practices, and web accessibility standards (WCAG).</li> <li>Knowledge of security best practices and compliance (e.g., SSL, GDPR, OWASP standards).</li> <li>Excellent problem-solving skills with a strategic mindset and an innovative approach to solution delivery.</li> <li>Ability to coordinate projects effectively within remote or distributed teams.</li> <li>AEM Sites Architect and AEM Developer Certifications a plus</li> </ul>Requirements:<ul> <li>Requires a minimum of 8 years of related or equivalent experience; or 6+ years with an advanced degree.</li> <li>Two or more (2+) years leading teams, global experience (preferred)</li> <li>Bachelor's or Master's degree in Computer Science, Information Technology, or a related field preferred.</li> </ul>Why you’ll love working here:<ul> <li>We’re a blended workplace, where team members work remotely or in a hybrid setup depending on their role and location</li> <li>We’re mission driven and guided by our culture pillars</li> <li>We have a strong commitment to diversity and belonging</li> <li>We cultivate a culture of trust, autonomy, and collaboration</li> <li>We’re lifelong learners and champion team member growth and advancement</li> <li>We’ve got you covered - team member benefits include competitive compensation packages, medical coverage, unlimited PTO and Summer Fridays, wellness reimbursements, Pluralsight subscription, professional development funds and more.</li> </ul>About us:Pluralsight provides the only learning platform dedicated to accelerating the technology skills and capabilities of today’s tech workforce. Thousands of companies, government organizations and individuals around the world rely on Pluralsight to support critical technology skill development in areas that are crucial to innovation including artificial intelligence, cloud computing, cybersecurity, software development, and machine learning. Pluralsight provides highly curated content developed by vetted technology experts, industry leading skill assessments, and hands on, immersive learning experiences designed to help individuals skill-up faster.Physical and Mental Requirements:Work is performed in an office (or home office) environment and requires the ability to operate office equipment and keyboards. Sedentary work. Repetitive work. Ability to perform tasks related to documentation, data analysis, transcription and extensive content analysis. Learn new tasks, remember processes, complete tasks independently, and make timely decisions in the context of a workflow.EEOC Statement:Bring yourself. Pluralsight is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, age or protected veteran status. Pluralsight will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please visit the <a href="https://www.pluralsight.com/careers" target="_blank">bottom of our website</a> to learn how to request an accommodation.For more information on Pluralsight’s commitment to building a more diverse and inclusive workforce, please review our most recent Diversity, Equity, Inclusion and Belonging report <a href="https://www.pluralsight.com/about/diversity-and-belonging" target="_blank">here</a>.The annual US base salary range for this role is $117,800- $163,700 USD. Pluralsight's pay ranges vary based on work location. Talent Acquisition can share more detail during the hiring process when applicable. Each candidate’s compensation offer will be based on multiple factors including, but not limited to, geography, experience, skills, job duties, and business need, among other things. In addition to the base salary, this role may also be eligible for benefits and bonuses.Applications must be submitted within 90 days after the initial posting date to be considered. Please be aware of recruiting scams that may impersonate Pluralsight. These unauthorized parties may use our name, logo, and employee information to solicit personal information or payments from job seekers under the guise of employment offers. Please note the following: <ul> <li>Pluralsight will only contact candidates through official channels, such as emails from the @pluralsight.com domain or direct messages via our verified profiles (e.g., LinkedIn).</li> <li>We will never request payment, banking information, or personal documents (such as your social security number or passport) as part of the application process.</li> <li>All legitimate Pluralsight job openings are posted on our <a href="https://www.pluralsight.com/careers" target="_blank">Careers page</a>, and our hiring process is outlined in detail on our <a href="https://www.pluralsight.com/careers/how-we-hire" target="_blank">How We Hire</a> page.</li> </ul> If you receive a suspicious message claiming to be from or about Pluralsight, we encourage you to contact us directly via <a href="#">recruiting@pluralsight.com</a> to verify its authenticity. #LI-Remote #LI-MW1

Pluralsight

Sr. Manager, AEM Architecture & Development

<h1>Information Technology - Senior Programmer Analyst 130-2009</h1> Tulsa, OK, USA Req #761 Sunday, May 18, 2025 JOB SUMMARY: Focus on the development and support of new and existing Database Management Systems (DBMS). Responsible for the design, development and implementation of new applications as well as maintaining and updating existing programs. KEY RESPONSIBILITIES: <ul> <li>Perform Oracle DBA Functions</li> <li>Design and analysis of critical Database Management Systems (DBMS) related to the AMISYS systems and surround code programs.</li> <li>Design, code, test, maintain and document structured desktop and web programs using various applications software. Take written program specifications and develop working applications to be implemented for the end-users. </li> <li>Work with end-users to determine their specific requirements and needs. Document those requirements and develop written program specifications from them. Maintain and update existing applications as needed or requested by end-users. </li> <li>Train end-users on newly developed and existing applications.</li> <li>Required to be on call 24/7. May be contacted by phone or email. May receive up to 3 to 4 calls per week.</li> <li>Perform other duties as assigned.</li> </ul> QUALIFICATIONS: <ul> <li>Skills in project management.</li> <li>Understanding of mathematical concepts and skills in abstract reasoning.</li> <li>Successful completion of Health Care Sanctions background check.</li> <li>Proficient in personal computer applications, Windows/Client Server programming languages, and database design.</li> <li>Excellent problem solving and organizational skills.</li> <li>Ability to communicate technical information to users in concise understandable terms.</li> <li>Ability to work as a team member in a high paced environment.</li> <li>Must be able to maintain and preserve information of a highly confidential nature.</li> <li>Ability to converse and write fluently in English.</li> </ul> EDUCATION/EXPERIENCE: <ul> <li>Bachelor’s degree, Masters degree preferred.</li> <li>5 years related systems experience. Project management experience preferred.</li> </ul> CommunityCare is an equal opportunity at will employer and does not discriminate against any employee or applicant for employment because of age, race, religion, color, disability, sex, sexual orientation or national origin <h2 id="otherDetailsHeader">Other details</h2> <ul> <li> Job Family Commercial </li> <li> Pay Type Salary </li> </ul> <a href="#"> Apply Now </a>

CommunityCare

Information Technology - Senior Programmer Analyst 130-2009

<h2> Business Systems Analyst </h2> <a href="#"> apply now </a> <a href="#"> Back To Search Results </a> LOCATION: Tulsa, Oklahoma FLEXIBILITY: Hybrid/Onsite SALARY: $75,000 - $85,000 SALARY: $75,000 - $85,000 POSTED: May 15, 2025 JOB TYPE: Direct Hire JOB ID: 31168 <h4>I want more jobs Like this in My inbox.</h4> <a href="#"> Job alerts </a> <h4> Job details </h4> <h4><a href="https://jobs.inceed.com/job/31168" target="_blank">To Apply for this Job Click Here</a></h4> Compensation: $75,000 – $85,000 Location: Tulsa, OK Position: Business Systems Analyst Inceed has partnered with a great company to help find a skilled Business Systems Analyst to join their team! This is an exciting opportunity for someone who thrives in dynamic, fast-paced environments and enjoys contributing to greenfield development initiatives. This role plays a critical part in translating business needs into clear technical direction, working closely with both stakeholders and developers. It's ideal for someone passionate about building systems from scratch and who enjoys being hands-on with both business processes and technology. Responsibilities: <ul> <li>Collaborate with business stakeholders to gather, analyze, and document detailed requirements. </li> <li>Facilitate user acceptance testing and ensure user feedback is incorporated into solution development. </li> <li>Translate business needs into user stories and process flows that support project success. </li> <li>Act as a liaison between business units and technical teams to ensure alignment on deliverables. </li> <li>Provide documentation and support for training and solution adoption. </li> <li>Engage and lead whiteboarding sessions. </li> <li>Participate in greenfield development by contributing to the creation of entirely new systems and processes. </li> </ul> Required Qualifications &amp; Experience: <ul> <li>Strong comfort level reading code and understanding basic programming logic (Visual Basic, JavaScript, HTML, etc.) </li> <li>Experience gathering requirements and writing detailed user stories. </li> <li>Skilled at facilitating user acceptance testing sessions. </li> <li>Familiar with ticketing systems such as JIRA. </li> <li>Able to clearly communicate ideas on a whiteboard and command a room. </li> </ul> Nice to Have Skills &amp; Experience: <ul> <li>Ability to write SQL queries, including select statements and table joins. </li> <li>Experience calling web services. </li> <li>Comfortable navigating GitHub repositories. </li> <li>Background working on greenfield development projects, not just enhancements. </li> </ul> Perks &amp; Benefits: <ul> <li>Comprehensive benefits package available </li> </ul> Other Information: <ul> <li>Multiple large-scale projects are upcoming, including a compliance engine and sales automation platform. </li> <li>The environment is highly collaborative and driven by innovation. </li> <li>Everything developed is built from scratch, offering the chance to work on true greenfield initiatives. </li> </ul> If you are interested in learning more about the Business Systems Analyst opportunity, please submit your resume for consideration. Our client unable to provide sponsorship at this time. We are Inceed, a staffing direct placement firm who believes in the possibility of something better. Our mission is simple” We’re here to help every person, whether client, candidate, or employee, find and secure what’s better for them. Inceed is an equal opportunity employer. Inceed prohibits discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. #LI-MM4 #LI-ONSITE <h4><a href="https://jobs.inceed.com/job/31168" target="_blank">To Apply for this Job Click Here</a></h4> <h4>I want more jobs Like this in My inbox.</h4> <a href="#"> Job alerts </a> <h5> Share This Job </h5> <a href="https://www.facebook.com/sharer.php?u=https://jobs.inceed.com/job/31168-business-systems-analyst-tulsa-oklahoma/" target="_blank"> </a> <a href="https://twitter.com/intent/tweet?url=https://jobs.inceed.com/job/31168-business-systems-analyst-tulsa-oklahoma/" target="_blank"> </a> <a href="https://www.linkedin.com/shareArticle?mini=true&amp;url=https://jobs.inceed.com/job/31168-business-systems-analyst-tulsa-oklahoma/" target="_blank"> </a> Copied <a href="#"> </a> <h5> Share This Job </h5> <a href="https://www.facebook.com/sharer.php?u=https://jobs.inceed.com/job/31168-business-systems-analyst-tulsa-oklahoma/" target="_blank"> </a> <a href="https://twitter.com/intent/tweet?url=https://jobs.inceed.com/job/31168-business-systems-analyst-tulsa-oklahoma/" target="_blank"> </a> <a href="https://www.linkedin.com/shareArticle?mini=true&amp;url=https://jobs.inceed.com/job/31168-business-systems-analyst-tulsa-oklahoma/" target="_blank"> </a> Copied <a href="#"> </a> <h4> Apply Now </h4> "*" indicates required fields <h2> About Us </h2> Inceed is a staffing and recruiting team full of people-loving people. Specializing in the IT and Finance &amp; Accounting fields, we thrill at the opportunity to help you discover the next step in your career or, as we call it, your “something better”. And with the broad reach of our multiple branches, we’re able to do so nationwide. It feels weird tooting our own horn, but we are super proud to be: (same list awards and recognitions) Once we synch up with you to discuss a job posting, we value connection above all else. After all, how can we know if it’s a culture fit, a lifestyle fit, a passion fit, if we don’t truly know the person behind the resume?

Inceed

Business Systems Analyst

About Ingredion:Join Ingredion, where innovation impacts lives worldwide! Without even realizing it, you’ve experienced our work in your favorite chocolate, your pet’s food, the paper you write on, and your everyday snacks. As a global powerhouse across more than 60 industries, we harness the potential of natural ingredients to transform lives. Whether you’re just starting your career or bringing years of experience, there's a place for you here to make a real difference. Be part of our team that values a wide range of perspectives and is committed to shaping a better world with every product we create.Ingredion is seeking an Analyst, Disputes and Deductions to join the Disputes and Deductions team in our Tulsa Location supporting primarily the Americas (United States &amp; Canada). The Analyst will be responsible for helping execute the Accounts Receivable and Collections strategy in the US/Canada region to ensure delivery of high-quality service to our Customers, aligned to Ingredion’s Customer Experience commitments (responsive, empathetic, proactive, and innovative).This role is essential in supporting the Disputes and Deductions team with a focus on timely, accurate resolution of Customer disputes and payment deductions to enhance the Customer Experience while mitigating collections risks. The Analyst will also manage projects, support team development, and serve as a point of escalation to troubleshoot and quickly resolve Customer issues.This role will be making decisions while supporting the Commercial and Customer Service teams and identifying and implementing processes to increase effectiveness, productivity, and efficiency of the department. This position requires a strong customer service focus, the ability to promptly resolve business issues, and strong aptitude to evaluate data effectively. This position is critical to maintaining and expanding relationships with Ingredion’s Customers and Business Partners.Core Responsibilities:Support Tulsa SSC Disputes and Deductions Team: Drive and support the end-to-end delivery of Accounts Receivable and Collections operational services supporting the US and Canada region to ensure efficient operations and timely and accurate resolution of Customer disputes and payment deductions.<ul> <li>Support Disputes and Deductions team in day-to-day operations</li> <li>Manage all aspects of assigned activities and deadlines</li> <li>Support internal customer inquiries escalated as needed with a sense of urgency</li> <li>Support and help enhance Team, especially in the areas of technology capabilities and skills</li> <li>Provide training to new employees and system users on Policies, SoPs, and Controls</li> <li>Maintain high level of Customer Service</li> <li>Strong ability to set clear goals and support a high performing team</li> </ul>Enable Accounts Receivable and Collections Strategy: Collaborate with the Supervisor, Disputes and Deductions and Manager, Accounts Receivable and Collections to enhance Accounts Receivable and Collections strategies aligned with the business needs, Customer experience, and the work and workforce at Ingredion.<ul> <li>Collaborate with Key Business Partners and report on monthly performance</li> <li>Identify issues and process improvements for management review</li> <li>Continually identify and implement enhancements to further improve and streamline processes, including proper testing and communication to Leadership</li> <li>Suggest adjustments to improve data quality and processing efficiency, including enhancements to the import and export of data between various applications</li> </ul>Monitor SLAs and Reporting: Ensure adherence to Service Level Agreements, produce and review reports on disputes and payment deductions, and identify and track any system or process performance issues. Escalate issues as necessary for timely resolution.<ul> <li>Ensure that all risk mitigating controls are completed and addressed weekly</li> <li>Conduct all daily, weekly, and monthly activities to drive compliance to policies</li> <li>Support audits and work with Team on remediations as required</li> <li>Enforce and maintain SOX compliance for policies and procedures</li> <li>Assist with month-end and year-end close activities as needed</li> </ul>Project Management: Demonstrated ability to manage multiple projects simultaneously, ensuring delivery of targeted results.Team Development: Support the Supervisor with development of employees in the Tulsa SSC Disputes and Deductions Team. Help assess training needs and facilitate assignments to deepen other team member’s understanding of Financial Operations processes.Qualified candidates will have:<ul> <li> Contract Pricing, Billing, and Dispute Resolution Expertise: Strong knowledge of the policies, procedures, and controls of Customer Contract Pricing, Billing, and Accounts Receivable including a minimum of one (1) year of Customer to Cash value chain, Accounts Receivable, and Dispute Resolution experience. Demonstrated technical skills with a high level of operational excellence.</li> <li> Education: Bachelor's degree in business-related field, preferred</li> <li> Business Acumen: Exhibit understanding of business and financial concepts.</li> <li> Design Thinking Skills: Solid systems knowledge and passion for advancing technology integration to automate processes with proven technology expertise within the Customer to Cash value chain.</li> <li> Analytical Skills: Proven ability to independently analyze complex problems, research complex issues, draw appropriate conclusions, and develop and implement innovative solutions.</li> <li> Influencing Skills: Exhibit influencing skills and collaborate effectively across multiple levels of the enterprise to produce positive business outcomes with Customers and internal Business Partners.</li> <li> Adaptability and Flexibility: Adapt and remain flexible in dealing with evolving business needs. Effectively manage ambiguity.</li> <li> Prioritization and Time Management: Ability to prioritize and manage competing requests and priorities.</li> <li> Teamwork: Proven skill in promoting harmonious working relationships in a team environment to achieve departmental goals.</li> <li> Talent Culture: Promote a talent culture that values superior talent, drives performance, coaches transparently, and builds strong teams globally. Continuous improvement attitude to seek out and implement best practices, lead projects, and meet all deadlines.</li> <li> Results Focus: Highly organized with a high degree of attention to detail. Push to drive personal and organizational results, make timely decisions, and benefit Ingredion globally.</li> <li> Shared Services Environment: Prefer prior experience in a Global Shared Services environment.</li> <li> Computer Proficiency: Strong computer skills including SAP, Salesforce, Microsoft Word, Excel (advanced), PowerPoint, and experience with new technologies to drive automation.</li> <li> Communications: Excellent communication, customer service and organizational skills. Exhibit a positive attitude and willingness to interact with Customers and Executive level Business Partners. Presentation skills necessary to effectively communicate, update, persuade and facilitate discussions with all levels of Management.</li> </ul>We are an equal opportunity employer and value diversity at our company. Ingredion seeks to provide a work environment that is free from harassment and discrimination. We will not tolerate any form of discrimination based on race, color, religion, age, gender, gender identity, gender expression, national origin, ancestry, handicap or disability—mental or physical—marital status, sexual orientation, veteran status, disability resulting from military service, or any other classification protected by law (“protected classifications”). We are committed to establishing and maintaining a work environment where everyone is treated with dignity and respect.Ingredion provides accommodations to job applicants with disabilities throughout the hiring process. If a job applicant requires an accommodation during the application process or through the selection process, we will work with the applicant to meet the job applicant's accommodation needs.Relocation Available:NoPay Range:$61,360.00-$81,813.33 AnnualThis pay range is not a guarantee of compensation or salary. Final base salary will be determined based on several factors which may include but are not limited to responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data and applicable bargaining agreement (if any).Incentive Compensation:As a part of the total compensation package, this role may be eligible for the Ingredion Annual Incentive Plan or a role-specific commission/bonus.Benefits:Full-time roles are eligible for our comprehensive benefits package which includes medical, dental and vision coverage as well as a 401(k) plan with an competitive company match.

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