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At Webflow, our mission is to bring development superpowers to everyone. Webflow is a Website Experience Platform (WXP) that empowers modern marketing teams to visually build, manage, and optimize stunning websites. With AI-driven personalization baked in, Webflow enables teams to significantly boost conversion rates, translating directly into measurable business growth. From independent designers and creative agencies to Fortune 500 companies, millions worldwide use Webflow to be more nimble, creative, and collaborative. We’re looking for a Technical Support Associate to help us empower our customers to excel in their endeavors and to continuously enhance Webflow to its fullest potential. <h2>About the role </h2> <ul> <li>Location: Remote-first (Mexico City)</li> <li>Full-time </li> <li>Permanent </li> <li>The cash compensation for this role is tailored to align with the cost of labor in different geographic markets. The specific base pay within this range will be determined by the candidate’s geographic location, job-related experience, knowledge, qualifications, and skills. <ul> <li>Mexico City (figures cited below are in MXN and pertain to workers in Mexico)</li> <li> [TBD]</li> </ul> </li> </ul> Please visit our <a href="https://webflow-about.webflow.io/careers" target="_blank">Careers page</a> for more information on which locations are included in each of our geographic pay zones. However, please confirm the zone for your specific location with your recruiter. <ul> <li>Reporting to one of the Managers for Technical Support</li> </ul> As a Technical Support Associate you’ll … <ul> <li>Deliver consistently exceptional customer experiences to every Webflow user.</li> <li>Assist customers in support queues utilizing various tools such as Zendesk and Jira.</li> <li>Document and report bugs, resolve issues, and foster collaboration within the team to ensure top-tier customer satisfaction.</li> <li>Advocate for our customers' needs, collaborating closely with your team and manager to identify opportunities for enhancing our product and services.</li> </ul> In addition to the responsibilities outlined above, at Webflow we will support you in identifying where your interests and development opportunities lie and we'll help you incorporate them into your role. <h2>About you </h2> Requirements: <ul> <li>Business-level fluency to read, write and speak in English[ </li> <li>Must live in Mexico City and/or the surrounding 16 boroughs</li> </ul> You’ll thrive as a/an Technical Support Associate if you: <ul> <li>Demonstrated high-touch customer support experience in SAAS or technical services, including email, phone, and live chat.</li> <li>One or two years working in technical support roles.</li> <li>Self-learning ability and quick adaptability to keep pace with evolving product features and new digital tools</li> <li>Deep understanding of Webflow products or similar web design tools.</li> <li>Proficiency in HTML, CSS, DNS, JavaScript, or advanced Webflow knowledge.</li> <li>Analytical and critical thinking skills for technical troubleshooting.</li> <li>Autonomous, creative, and supportive team player.</li> <li>Practices radical candor for clear communication and creative problem-solving.</li> <li>Have demonstrated written and verbal communication skills in the English language </li> <li>Advocate for others – customers and colleagues – and you want to build a career in customer support</li> <li>Experience working with Google Workspace, Slack, Zendesk and Confluence </li> <li>Must be able to work Wednesday - Sunday (off Monday + Tuesday)</li> </ul> <h3>Our Core Behaviors:</h3> <ul> <li> Obsess over customer experience. We deeply understand what we’re building and who we’re building for and serving. We define the leading edge of what’s possible in our industry and deliver the future for our customers</li> <li> Move with heartfelt urgency. We have a healthy relationship with impatience, channeling it thoughtfully to show up better and faster for our customers and for each other. Time is the most limited thing we have, and we make the most of every moment</li> <li> Say the hard thing with care. Our best work often comes from intelligent debate, critique, and even difficult conversations. We speak our minds and don’t sugarcoat things — and we do so with respect, maturity, and care</li> <li> Make your mark. We seek out new and unique ways to create meaningful impact, and we champion the same from our colleagues. We work as a team to get the job done, and we go out of our way to celebrate and reward those going above and beyond for our customers and our teammates</li> </ul> <h3>Benefits &amp; wellness</h3> <ul> <li>Equity ownership (RSUs) in a growing, privately-owned company.</li> <li>100% employer-paid healthcare, vision, and dental insurance coverage for employees and dependents (full-time employees working 30+ hours per week), as well as Health Savings Account/Health Reimbursement Account, dependent care Flexible Spending Account (US only), dependent on insurance plan selection where applicable in the respective country of employment; Employees may also have voluntary insurance options, such as life, disability, hospital protection, accident, and critical illness where applicable in the respective country of employment</li> <li>12 weeks of paid parental leave for both birthing and non-birthing caregivers, as well as an additional 6-8 weeks of pregnancy disability for birthing parents to be used before child bonding leave (where local requirements are more generous employees receive the greater benefit); Employees also have access to family planning care and reimbursement</li> <li>Flexible PTO with a mandatory annual minimum of 10 days paid time off for all locations (where local requirements are more generous employees receive the greater benefit), and sabbatical program</li> <li>Access to mental wellness and professional coaching, therapy, and Employee Assistance Program</li> <li>Monthly stipends to support health and wellness, smart work, and professional growth</li> <li>Professional career coaching, internal learning &amp; development programs</li> <li>401k plan and pension schemes (in countries where statutorily required) financial wellness benefits, like CPA or financial advisor coverage</li> <li>Discounted Pet Insurance offering (US only)</li> <li>Commuter benefits for in-office employees</li> </ul> Temporary employees are not eligible for paid holiday time off, accrued paid time off, paid leaves of absence, or company-sponsored perks unless otherwise required by law. <h3>Remote, together</h3> At Webflow, equality is a core tenet of our culture. We are an Equal Opportunity (EEO)/Veterans/Disabled Employer and are <a href="https://webflow.com/diversity-equity-inclusion" target="_blank">committed</a> to building an inclusive global team that represents a variety of backgrounds, perspectives, beliefs, and experiences. Employment decisions are made on the basis of job-related criteria without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other classification protected by applicable law. Pursuant to the San Francisco Fair Chance Ordinance, Webflow will consider for employment qualified applicants with arrest and conviction records. <h3>Stay connected</h3> Not ready to apply, but want to be part of the Webflow community? Consider following our story on our <a href="https://webflow.com/blog" target="_blank">Webflow Blog</a>, <a href="https://www.linkedin.com/company/webflow-inc-/" target="_blank">LinkedIn</a>, <a href="https://twitter.com/webflow" target="_blank">X (Twitter)</a>, and/or <a href="https://www.glassdoor.com/Reviews/Webflow-Reviews-E890506.htm" target="_blank">Glassdoor</a>. <h3>Please note:</h3> We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Upon interview scheduling, instructions for confidential accommodation requests will be administered. To join Webflow, you'll need a valid right to work authorization depending on the country of employment. If you are extended an offer, that offer may be contingent upon your successful completion of a background check, which will be conducted in accordance with applicable laws. We may obtain one or more background screening reports about you, solely for employment purposes. For information about how Webflow processes your personal information, please review <a href="https://webflow.com/legal/applicant-privacy-notice" target="_blank">Webflow’s Applicant Privacy Notice</a>.

Webflow

Technical Support Associate (US Remote - West Coast, HI, AK Only)

<h2>Job Details</h2> Job Location Elgin Corporate Headquarters - Tulsa, OK Position Type Full Time Education Level 4 Year Degree Travel Percentage None Job Shift Day Job Category Banking <h2>Description</h2> <h1>Vast Bank is looking to hire a Compliance Analyst II!</h1> <h3>About Vast Bank</h3> Since February of 1982, we've been a financial institution that has served customers in Northeast Oklahoma and beyond. Our deep roots in the community and commitment to personal service have enabled us to grow alongside our customers, creating conveniences and solutions to fit unique problems and lifestyles. For over 40 years, we've built a legacy on personal service, flexibility, strength, and integrity. Now, with bold leadership and a renewed commitment to customer-centricity, we're aiming higher for the next 40 years. New ideas, strong partnerships, and modern technology will accompany a winning culture to deliver more control and a surprisingly easy banking experience. We're a company that believes in taking care of the people who make working here possible. In addition to competitive compensation, we offer a leading employee benefit package: <ul> <li>Comprehensive benefits package &amp; 401(k) match</li> <li>Professional development-opportunities for advancement! </li> <li>Tuition assistance</li> <li>Transit reimbursement</li> <li>Paid time off</li> <li>&amp; more!</li> </ul> <h2>Qualifications</h2> <h1>Summary Of Role</h1> The Compliance Analyst II role will assist the Chief Compliance Officer and wider Risk Management team in developing and maintaining Vast Bank’s Consumer Compliance Program to ensure that the bank achieves optimum regulatory compliance. Key result areas include: identification, assessment, monitoring and analysis of compliance requirements and related processes and controls. <h1>Major Duties and Responsibilities</h1> <ul> <li>Conducts testing to evaluate the Bank’s performance for compliance across all areas of the Bank, as identified in the annual risk assessment and testing plan, to determine whether internal controls are operating effectively or if gaps exist. Subsequently collaborates with affected corporate functions and business lines to identify the root cause(s) of issues identified during testing processes and assist in developing and monitoring corrective actions to appropriately respond to testing findings and prevent further occurrences of non-compliance.</li> <li>Assists in the periodic review and updating of department Risk Assessments and corresponding analysis and testing protocols. </li> <li>Conducts special studies including research and gap analysis to prepare reports for management determining the company’s potential exposure to existing or pending compliance regulation and cooperates with the appropriate staff in developing an effective response to the compliance requirements.</li> <li>Assist in responding to corporate functions and business unit inquiries regarding regulatory topics, customer complaints and other inquiries including monitoring for potential violations and training opportunities.</li> <li>Assists in the coordination and data gathering related to external audit and regulatory examination activities. </li> <li>Monitor various compliance surveillance and exception reports. Conduct periodic internal account/customer reviews to identify potentially suspicious activity. Completely and accurately document steps taken through the investigation process.</li> <li>Assists in the creation and administration of enterprise wide training initiatives. Including developing training materials for compliance-related policies, procedures and regulatory guidance.</li> <li>Assists administration and other Bank personnel on department business to coordinate inter and intradepartmental activities; resolves inquiries or issues relating to BSA/Compliance matters; participates in various internal committees as assigned.</li> <li>Review and critically assess current reporting systems in order to determine recommendations for maximum optimization.</li> <li>Assist in the general administrative and reporting tasks of the department as assigned. Including various system administration, conducting periodic assessment of third-party service providers, and updating of various workflow tracking the progress of department efforts. </li> <li>Makes updates to department procedures as necessary to align with current policy, industry guidance and use of external third-parties.</li> <li>Must comply with applicable laws and regulations, including but not limited to, the Bank Secrecy Act, the Patriot Act, and the Office of Foreign Assets Control.</li> </ul> <h1>Knowledge &amp; Skills</h1> <h2>Experience</h2> Minimum 5 years of experience in a Compliance or Risk Management role in financial services or 4 years of experience in banking. <h2>Education/Certifications/Licenses</h2> Bachelor’s Degree in business management./finance or equivalent. <h2>Interpersonal Skills</h2> A significant level of trust and diplomacy is required to be an effective subject matter expert in the position. In-depth dialogues, conversations and explanations with customers, direct and indirect reports and outside vendors of a sensitive and/or highly confidential nature is a normal part of the day-to-day experience. Communications can involve motivating, influencing, educating and/or advising others on of significance. <h2>Role Important Behavioral Skills</h2> <ul> <li>Strong communication skills to develop good working relationships and to promote cooperation and compromise among various departments.</li> <li>Display the ability to research and comprehend a high level of knowledge in current and developing regulations.</li> <li>Ability to develop and maintain effective working relationship at all levels by proactively participating and contributing to a positive work environment, controlling emotions and temperament, and exhibiting courteous, respectful, and professional behavior.</li> <li>Ability to quickly adapt to changing environments, processes, and technologies. Technological ability and willingness to work remotely from home as required.</li> <li>Display a commitment to continuous learning and professional development in regulatory and technology trends and advancements such as but not limited to the use of AI, BaaS, blockchain and digital currencies, etc. </li> <li>Display knowledge of current industry-specific software and ability to apply new technologies to improves business processes and enhance productivity.</li> <li>Strong organizational skills. </li> <li>Ability to maintain composure under pressure or adverse circumstances, using effective strategies for managing personal stress.</li> <li>Ability to maintain personal and work direction when faced with ambiguity.</li> </ul> <h1>ADA Requirements</h1> <h2>Physical Requirements</h2> Is able to bend, sit, and stand in order to perform primarily sedentary work with limited physical exertion and occasional lifting of up to 10 lbs. Must be capable of climbing / descending stairs in an emergency situation. Must be able to operate routine office equipment including computer terminals and keyboards, telephones, copiers, facsimiles, and calculators. Must be able to routinely perform work on a computer for an average of 6-8 hours per day, when necessary. Must be able to work extended hours or travel off site whenever required or requested by management. Must be capable of regular, reliable, and timely attendance. <h2>Working Conditions</h2> Must be able to routinely perform work indoors in climate-controlled shared work area with minimal noise. <h2>Mental and/or Emotional Requirements</h2> Must be able to perform job functions independently or with limited supervision and work effectively either on own or as part of a team. Must be able to read and carry out various written instructions and follow oral instructions. Must be able to complete basic mathematical calculations, spell accurately, and understand computer basics. Must be able to speak clearly and deliver information in a logical and understandable sequence. Must be capable of dealing calmly and professionally with numerous different personalities from diverse cultures at various levels within and outside of the organization and demonstrate highest levels of customer service and discretion when dealing with the public. Must be able to perform responsibilities with composure under the stress of deadlines / requirements for extreme accuracy and quality and/or fast pace. Must be able to effectively handle multiple, simultaneous, and changing priorities. Must be capable of exercising the highest level of discretion on both internal and external confidential matters. EEO Statement It is the policy of Vast Bank to afford equal opportunity in all phases of employment without regard to an individual’s race, color, creed, religion, gender, national origin, age, disability, marital status, ancestry, sexual orientation, unfavorable military discharge for qualified individuals with disabilities, and for qualified disabled veterans and veterans of the Vietnam era, to the extent required by applicable local, state and federal law.

Vast Bank

Compliance Analyst II

Mid-Continent Group underwrites specialty commercial insurance products and specializes in general liability, commercial auto, umbrella, and inland marine coverages. With a long history of financial strength and stability, Mid-Continent Group is rated "A+" (Superior) by A.M. Best.Overview:Be Here. Be Great. Working for a leader in the insurance industry means opportunity for you. Great American Insurance Group, a Fortune 500 company, combines “small company” culture with “big company” expertise. Here, your ideas will be heard, and you’ll have the support to succeed. With over 35 specialty and property and casualty operations, there are always opportunities to learn and grow.At Great American, we embrace diversity and recognize the immense value that comes from uniting people with different cultures, backgrounds, and experiences to achieve business goals. We are dedicated to fostering an inclusive culture and believe that valuing diversity is a crucial leadership quality. Our objective is to create a workplace where every employee feels included, empowered, and equipped to perform at their highest potential.<a href="https://www.mcg-ins.com/" target="_blank">Mid-Continent Group</a>, a subsidiary of Great American, based in Tulsa, Oklahoma, specializes in commercial casualty coverages with an emphasis on general liability for the construction, energy and difficult-to-place business in other industries. Mid-Continent Group provides a broad selection of General Liability, Commercial Auto, Inland Marine, and Umbrella products.Mid-Continent Group is looking for a Quality Assurance Analyst/Senior Quality Assurance Analyst to join their IT team. This individual will work a hybrid schedule from downtown Tulsa, Oklahoma.Essential Duties and Responsibilities:This Quality Assurance Analyst/Senior Quality Assurance Analyst will be working both independently and as part of a team performing software development testing. This position will be interacting with developers, business analysts, and the user community.<ul> <li>Perform moderately complex test planning, test case/procedure development, test management functions and tasks.</li> <li>Perform moderately complex analysis of user story requirements, acceptance criteria, test coverage and impact of proposed requirements changes. </li> <li>Perform work under moderate supervision to ensure the following:<ul> <li>Create and execute various testing documentation (including plans, conditions, and test results) based on user story requirements, and user acceptance criteria.</li> <li>Write and maintain test automation.</li> <li>Test software to ensure proper operation and freedom from defects and/or system performance including scalability and load testing.</li> <li>Perform regression testing, both manual and automated.</li> <li>Ensure adequate product testing, in accordance with established standards and requirements, prior to implementation.</li> <li>Maintain Test cases and/or performance test results.</li> <li>Devise improvements to current procedures and develop models of possible future configurations.</li> </ul> </li> </ul>Job Requirements:<ul> <li>Generally, 6+ years of related experience. </li> <li>A Bachelor’s Degree in Information Technology or a related field or equivalent experience is required.</li> <li>Experience with Azure Dev Ops, Leapwork, Microsoft Test Manager, SQL Query, and IBMi is a plus.</li> <li>Experience with Agile, Test Driven Development, and Test Automation methodologies is a plus.</li> <li>Certified Software Quality Analyst (CSQA) and/or Certified Software Test Engineer (CSTE) certifications are a plus.</li> </ul>Company:MCC Mid-Continent Casualty CompanyBenefits:Compensation varies by role, position level, and location. Individual pay is influenced by skills, education, training, certifications, experience, and the role's scope and complexity, along with business needs. We offer a competitive Total Rewards package, including medical, dental, and vision plans starting on day one, PTO, paid holidays, commuter benefits, an employee stock purchase plan, education reimbursement, paid parental leave/adoption assistance, and a 401(k) plan with company match. These benefits are available to eligible full-time and part-time employees. Your recruiter can provide more details about our total rewards and specific compensation ranges during the hiring process.

Mid-Continent Group

Quality Assurance Analyst/Senior Quality Assurance Analyst

Reporting to the Senior Manager, Retirement Benefit Plan Strategy, the Senior Analyst, Retirement Operations is responsible for supporting the operations, administration, strategy, and communications of AMETEK's qualified and non-qualified retirement plans. This includes pension, savings, and executive plans. As many aspects of our benefit plans are outsourced, the ability to manage outside service providers is critical. HOW YOU WILL MAKE AN IMPACT: <ul> <li>Oversee administrative systems, processes, and procedures for efficient management of AMETEK’s retirement plans.</li> <li>Provide ongoing analytical and technical support to vendors, vendor service centers and internal business partners (HRIS, payroll, site HR); resolves data integrity issues, suggests protocols for ongoing administration of plans.</li> <li>Support retirement plan strategy and implement strategic initiatives and plan enhancements.</li> <li>Maintain working knowledge of plan design elements, requirements, and consideration relating to enrollment and eligibility.</li> <li>Provide guidance and support to all locations on various retirement plans.</li> <li>Provide guidance and guidelines to outsourced service centers; ensure integration between AMETEK and all vendors.</li> <li>Monitor processing needs and designs new or modifies existing systems to meet changing requirements.</li> <li>Monitor all interfaces between AMETEK outsourcing partners and vendors.</li> <li>Resolve data integrity issues, suggests protocols for ongoing administration of plans.</li> <li>Ensure HRIS and other technology tools are used effectively and contain accurate, appropriate data.</li> <li>Track department spend for on-demand budget reporting and forecasting.</li> <li>Maintain department online files and archives promoting easy access to plan documents and vendor contracts.</li> <li>Manage 401(k) and pension non-discrimination testing and corrections. </li> <li>Lead audits of the 401(k) plan, working closely with internal and external auditors to ensure timely and accurate completion of the audits.</li> <li>Generate annual pension census and assist with audits related to the pension plans.</li> <li>Approve retirement plan transactions.</li> <li>Responsible for overseeing the reconciliation and funding of weekly 401(k) contributions/loan payments. </li> <li>Serve as key point person for all 401(k) participant issues and site HR inquiries.</li> <li>Assist in the review and amendments of retirement plan documents, SPD and addendums.</li> <li>Coordinate 401(k) education and enrollment meetings with vendor.</li> <li>Confirm Highly Compensated Employees under the 401(k) Plan and coordinate necessary communications. </li> <li>Responsible for the processing and funding pension PBGC filings.</li> <li>Assist in 5500 Reporting – Schedule C data collection.</li> <li>Manage integration of acquisition-related retirement plan activities.</li> <li>Attend quarterly 401(k) Administrative Committee meeting and present plan statistics.</li> <li>Conduct audit of annual 401(k) corporate spend and budgeting.</li> <li>Assist the manager in holding vendors accountable for service levels, quality and timeliness of deliverables. </li> <li>Manage billing process ensuring timely and accurate invoice payment and tracking of retirement plan fees. </li> <li>Lead and support vendor evaluations and vendor change projects.</li> <li>Support Health &amp; Welfare benefits team on special projects, as needed.</li> <li>Other duties as assigned. </li> </ul> WHAT YOU WILL BRING TO THE ROLE: <ul> <li>Bachelor’s Degree in Human Resources, Business Administration, Mathematics, Economics, Finance, or equivalent.</li> <li>CEBS certification or ASPPA designation is beneficial.</li> <li>7+ years related experience, preferably for a plan sponsor in corporate benefits. </li> <li>Prior work in an outsourced environment, system management, knowledge of 401(k), pension, and non-qualified retirement plans are preferred.</li> <li>Solid knowledge of ERISA, HR, benefits and business administration.</li> <li>Technical experience in retirement plan administration required.</li> <li>Leadership, collaboration, and the ability to form and maintain external and internal business partnership are essential to the success of this position. </li> <li>Strong verbal and written communication skills.</li> <li>Self-starter with strong organizational skills, ability to multitask and attention to detail.</li> <li>Ability to communicate with all levels of management including senior executives.</li> <li>Proven ability to work independently as well as in a team environment.</li> <li>Excellent verbal skills.</li> <li>Analytical skills, critical thinking, and problem-solving skills.</li> <li>Tasks accomplished through multiple software and system applications.</li> <li>Proficient in Microsoft Office: Outlook, Word, Excel, and Power Point.</li> </ul> #LI-BLM #LI-ONSITE

AMETEK

Senior Analyst, Retirement Operations

<h2>Who we are</h2> Kentik is the network observability company. Our platform is a must-have for the network front line, whether digital business, corporate IT, or service provider. Network professionals turn to the Kentik Network Observability Cloud to plan, run, and fix any network, relying on our infinite granularity, AI-driven insights, and insanely fast search. Kentik makes sense of network, cloud, host, and container flow, Internet routing, performance tests, and network metrics. We show network pros what they need to know about their network performance, health, and security to make their business-critical services shine. Networks power the world’s most valuable companies, and those companies trust Kentik. Market leaders like IBM, Box, and Zoom rely on Kentik for network observability. Visit us at <a href="http://kentik.com/" target="_blank">kentik.com</a> and follow us at <a href="https://twitter.com/kentikinc" target="_blank">@kentikinc</a>. <h3>What we do</h3> Kentik is seeking a talented and passionate Staff Product Manager to join our team and support our entire Infrastructure Observability portfolio from a platform perspective. As a Platform Technical Product Manager, you will be driving the evolution of all platform capabilities that our entire portfolio relies on. Teaming up with all Product Managers within Kentik, you will define and execute the roadmap for all the platform features that power our comprehensive Core, Service Provider, Cloud, Synthetic Monitoring, Alerting and NMS product lines. This unique opportunity within the Product Management team calls for a versatile product management profile as it requires a healthy blend of Networking/Cloud domain knowledge, SaaS Platform Engineering, and more traditional product craft altogether. <h3>What you'll do</h3> <ul> <li>Understand and map out platform requirements from both Customers and Product Managers, define the associated roadmap for the platform to support these, and work with both backend and frontend engineering teams to deliver them</li> <li>Act as Product Management’s main liaison with Platform engineering, teaming up with them to deliver next levels of scale, or unlock technology evolutions to enable future features in all lanes of our portfolio</li> <li>Roadmap and orchestrate the development of these new features, support their timely delivery and lifecycle, be the internal and customer champion who owns them</li> <li>Further define and strengthen Kentik’s API first strategy and drive evolutions that help our customers integrate Kentik more tightly into their infrastructure operations</li> <li>Partner with Kentik’s Engineering and Operations team to further productize and package our OnPrem vs SaaS platform deployments</li> <li>Own the strategy, lifecycle and roadmap for all of the company’s Telemetry agents</li> <li>Extend the breadth of Kentik’s platform capabilities in areas such as: topology, event management, external Internet datasets used for telemetry enrichment</li> <li>You don't only craft products - you deliver the accompanying vision and strive to deliver a compact yet clearly defined message to both customers and partners within the company </li> </ul> <h3>What you'll bring</h3> <h4>Studies have shown that some candidates tend to apply to jobs only if they meet 100% of the qualifications. We encourage you to apply if you meet most of the criteria - even if you don’t match all of the qualifications, your skills and experience could be valuable in this role!</h4> <ul> <li>5+ years experience of Product Management or Engineering in one or more of these areas: Network Engineering, Network Management Systems, Network Performance Management, Network Performance/Monitoring, DDoS detection and mitigation</li> <li>Practitioner-level knowledge of standard networking technologies: TCP/IP, Routing, BGP, SNMP, Streaming Telemetry, Network Flow Monitoring</li> <li>Comfortable navigating deeply technical topics, such as networking protocols, large scale distributed systems, API management and Software Agents</li> <li>Excellent written and verbal communication, and ability to present ideas to technical and non-technical crowds</li> <li>Strong collaboration skills - you will need to communicate effectively with and orchestrate many other functions within the organization</li> <li> Well versed in the Engineering and Operational best practices for both Service Provider and Enterprise networks, and are able to navigate their specificities</li> <li>Ability to drive project independently - our staff is geographically distributed, and our employees need to be able to map out steps towards a successful future target</li> <li>Creative and curious mindset - you exhibit constant technical curiosity, you like ideating and prototyping iteratively using any tool at hand: code, sql queries, spreadsheets, presentation and don’t shy away from technology-heavy problems</li> </ul> Nice to haves: <ul> <li>You have a tinkerer mindset - whether it is code, sql, mockups - you are curious by nature and eager to learn the tools of adjacent trades to build your products </li> <li>Prior experience with SaaS companies: their complexities, their scale, and the foundations that power their features</li> <li>Prior experience with Metrics platforms, Network Flow Monitoring (for a Network Equipment Vendor or Network Engineering/Operations Team) or Inter Domain Routing (Peering, Transit…)</li> <li>Interest in Big Data and large sets of data, whether via SQL or any programmatic methods to find meaning in haystacks of metrics</li> <li>Prior experience with observability adjacent domains such as Network Automation, Network-focused ML/AI</li> <li>You have worked in or with Engineering Management on infrastructure related products</li> <li>Familiar with best practices in Infrastructure Security, whether from a product or technology perspective</li> </ul> <h3>What we offer</h3> Kentik is a fully remote company that operates globally. We seek professionals that will help us thrive as an organization, and in turn, to broaden and enhance your career. We’re very thorough in the interview process to understand your skills and how they will relate to your successful growth here at Kentik. Our compensation philosophy encompasses a fair program for all in order to attract, engage and retain talented individuals who will drive our business and wow our customers. The compensation range for this position is: $201,000 - $272,000. This range reflects the low and high end of the U.S. compensation range Kentik reasonably and generally expects to pay the hired candidate in this role. The actual compensation offered may be lower or higher than the stated range depending on various factors, including but not limited to: <ul> <li>Experience with the skill sets required for success</li> <li>Demonstrated competencies and potential </li> <li>A geographic market-based approach</li> </ul> In addition to a great career opportunity, Kentik offers stellar benefits for our employees, which include: <ul> <li>100% of premiums are paid by company for health, vision and dental coverage for you and your dependents</li> <li>Additionally, an annual Health Reimbursement Account (HRA) of $3,000 for an individual or $4,500 for a family</li> <li>Paid family &amp; medical leave </li> <li>Open PTO, a quarterly Wellness Day, and a minimum of 10 paid holidays</li> <li>401(k) retirement account</li> <li>Home office reimbursement </li> <li>Stock options</li> </ul> Note: Benefits are as listed for all US full-time employees. For compensation, international applicants will be treated equitably in relation to the laws applicable within the countries in which we operate. <h2>Come work with us</h2> The true meaning of Kentik is visibility. We’re committed to making sure everyone feels empowered to use their voice, has a sense of belonging, and is represented at Kentik. We don’t look for individuals who fit the culture, but those who will continue to add to the culture. We encourage everyone to apply, especially those individuals who are underrepresented in the industry: people of color, LGBTQI+ community, women, individuals with disabilities (both seen and unseen), veterans, and people of any age or family status. Kentik is committed to creating an inclusive interview process. If you require a reasonable accommodation during the application or interview process, please reach out to <a href="mailto:recruiting@kentik.com" target="_blank">recruiting@kentik.com</a>. Come as you are! You will be working at a fast-growing, well-funded startup alongside industry thought leaders and network aficionados as we build the future of observability and set the high bar for how network operations and digital businesses should run. With a competitive salary and amazing benefits on top of the meaningful and challenging projects you’ll take on, we’re sure you’ll enjoy joining the Kentik team. #li-remote

Kentik

Staff Platform Technical Product Manager

Who We Are At Onafriq, we believe that the only currency that matters is access. Our mission is to make borders matter less by connecting Africans to each other and to the world, giving them access to the global digital economy. We are Africa's leading omnichannel payments platform, enabling real-time cross border cross scheme and cross currency payment within, from and to the continent digitally and offline. We partner with mobile network operators, mobile transfer operators, global enterprises, and financial institutions to connect over 400 million mobile money users to a world of limitless possibilities. As a leading fintech company, we strive toward elegance and simplicity in everything we do. Our mission is to make borders matter less, and our values are to simplify, care, and be revolutionary. Our people are talented, curious, passionate, and the reason our company does exceptional things. Excellence in nurturing our people and their passions is foundational to our success as a business. The Onafriq team has doubled in the past year and continues to grow rapidly. Our offices include Abidjan, Accra, Johannesburg, Kampala, Lagos, London, Nairobi, Nigeria, and Port-Louis, Tulsa and many employees work remotely from locations where we do not have offices. We pride ourselves on world-class team and world class operations. We are regulated by the FSC in Mauritius, BoG in Ghana, BoT in Tanzania, BCC in the DRC, and FCA in the UK. The Role The Card business unit is Onafriq’s home for innovation. It identifies, incubates, and realizes new products and synergies between the various Onafriq group companies. It creates an in-house space for driving innovation and nurturing our next-gen products. As an Operations Support Analyst, you will work closely with the operations, product and development teams to execute processes and lead operational teams support in line with the Company’s overall delivery strategy. This role is critical in ensuring the seamless execution of our business processes and the delivery of exceptional customer experiences. The ideal candidate will have an understanding of the fintech industry &amp; processes. The position will be based in Africa and Tulsa, and work with individuals across Africa as well as Tulsa, Oklahoma (USA) time zones. Familiarity with working for an international organization with teams across multiple time zones is mandatory. Responsibilities Operational Support: <ul> <li> Assist in the execution and management of solution launches, updates, and enhancements to ensure smooth operations. </li> <li> Support node requests that are BAU to ensure functional card programs. </li> <li> Treat tickets within SLA. </li> <li> Manage updates of transactions and queries for ticket resolution. </li> <li> Acknowledge and adequately respond of all issues escalated to the teams through the various channels (Slack, email, etc.) </li> </ul> Data Analysis: <ul> <li> Analyze card management performance metrics and user feedback to identify areas for improvement and inform decision-making. </li> </ul> Compliance Management: <ul> <li> Ensure that all operation processes comply with regulatory requirements and internal policies, including but not limited to PCI DSS. </li> </ul> Essential Skills <ul> <li> Strong communication skills (oral and written) </li> <li> Fast learner with strong problem-solving skills </li> <li> Experience in cards/payments/transaction processing domain </li> <li> Can work autonomously in a highly demanding and often ambiguous environment </li> <li> Thrives in a diverse, collaborative environment involving different stakeholders and subject matter experts </li> <li> Highly organized and able to prioritize work appropriately </li> <li> Willing to take accountability for work produced </li> <li> Comfortable working in a highly complex environment </li> </ul> Qualifications and Experience <ul> <li> 3+ years of experience in operations management, preferably within the fintech or financial services industry. </li> <li> Proven track record of driving operational improvements and achieving business goals. </li> <li> Strong understanding of fintech regulations, compliance requirements, and industry trends. </li> <li> Excellent customer service attitude and the ability to cope with and manage a constantly changing environment </li> </ul> Why work for us: <ul> <li> We are the cutting edge of fintech in Africa </li> <li> <a href="https://www.fastcompany.com/company/mfs-africa" target="_blank">Ranked by Fast Company as Second Most Innovative Company in Africa</a> </li> <li> Attractive package including flexible benefits and competitive remuneration </li> <li> Diverse, inclusive, gender-balanced company culture representing &gt;28 nationalities and speaking &gt;20 languages </li> <li> Massive growth potential </li> <li> We operate a flexible remote working and unlimited leave policy but there is an expectation that you will be working in the office from time to time </li> <li> We solve relevant problems for Africa and the world to create access for the millions of users who also believe in what we do </li> </ul>

Onafriq

Operations Support Analyst

Affirm is reinventing credit to make it more honest and friendly, giving consumers the flexibility to buy now and pay later without any hidden fees or compounding interest.We’re looking for a smart, driven individual to join our Quantitative Markets team. The team is responsible for structuring and pricing Affirm’s debt funding deals, developing platforms and tools for optimizing funding strategies, and building models to analyze and predict the performance of Affirm’s consumer loans. The ideal candidate will have experience in structuring asset-backed transactions, working with rating agencies, and building quantitative models. Given the cross-functional nature of the role, the ideal candidate should have strong interpersonal and communication skills. What You’ll Do <ul> <li> Work closely with the Capital Markets team to evaluate, structure and price consumer asset-backed transactions </li> <li> Develop and enhance capital structuring and pricing models tailored to Affirm’s consumer loan portfolio to enable efficient deal execution </li> <li> Build quantitative models to analyze and predict the performance of Affirm’s consumer loans </li> <li> Provide insights on capital markets deals to cross-functional teams for more optimal and efficient funding strategy and merchant pricing </li> <li> Partner cross-functionally with our Capital Markets, Treasury, Merchant Pricing, Credit, Commercial, Product and Engineering teams to evaluate funding, product, and business decisions </li> </ul> What We Look For <ul> <li>This position requires either equivalent practical experience or a Bachelor's degree in a related field</li> <li> 0-2 years of relevant experience in financial data analysis or building quantitative models </li> <li> Experience with SQL, Python, or other scripting languages </li> <li> Strong interpersonal and communication skills, and ability to collaborate and influence across different teams in the organization </li> <li> A proactive leader that can seek out new opportunities, drive projects, navigate ambiguity and develop creative solutions with minimal guidance </li> <li> Desire to understand the broader context of business decisions </li> </ul> Base Pay Grade - I Equity Grade - 5 Employees new to Affirm typically come in at the start of the pay range. Affirm focuses on providing a simple and transparent pay structure which is based on a variety of factors, including location, experience and job-related skills. Base pay is part of a total compensation package that may include equity rewards, monthly stipends for health, wellness and tech spending, and benefits (including 100% subsidized medical coverage, dental and vision for you and your dependents.) USA base pay range (CA, WA, NY, NJ, CT) per year: $115,000 - $155,000 USA base pay range (all other U.S. states) per year: $102,000 - $142,000 #LI-Remote Affirm is proud to be a remote-first company! The majority of our roles are remote and you can work almost anywhere within the country of employment. Affirmers in proximal roles have the flexibility to work remotely, but will occasionally be required to work out of their assigned Affirm office. A limited number of roles remain office-based due to the nature of their job responsibilities. We’re extremely proud to offer competitive benefits that are anchored to our core value of people come first. Some key highlights of our benefits package include: <ul> <li>Health care coverage - Affirm covers all premiums for all levels of coverage for you and your dependents </li> <li>Flexible Spending Wallets - generous stipends for spending on Technology, Food, various Lifestyle needs, and family forming expenses</li> <li>Time off - competitive vacation and holiday schedules allowing you to take time off to rest and recharge</li> <li>ESPP - An employee stock purchase plan enabling you to buy shares of Affirm at a discount</li> </ul> We believe It’s On Us to provide an inclusive interview experience for all, including people with disabilities. We are happy to provide reasonable accommodations to candidates in need of individualized support during the hiring process. [For U.S. positions that could be performed in Los Angeles or San Francisco] Pursuant to the San Francisco Fair Chance Ordinance and Los Angeles Fair Chance Initiative for Hiring Ordinance, Affirm will consider for employment qualified applicants with arrest and conviction records. By clicking "Submit Application," you acknowledge that you have read Affirm's <a href="https://www.affirm.com/global-candidate-privacy-notice" target="_blank">Global Candidate Privacy Notice</a> and hereby freely and unambiguously give informed consent to the collection, processing, use, and storage of your personal information as described therein.

Affirm

Quantitative Analyst I

Req ID: 75971 Location: Tulsa -TUL Areas of Interest: Risk Management Pay Transparency Salary Range: Not Available Application Deadline: 02/06/2025 BOK Financial Corporation Group includes BOKF, NA; BOK Financial Securities, Inc. and BOK Financial Private Wealth, Inc. BOKF, NA operates TransFund and Cavanal Hill Investment Management, Inc. BOKF, NA operates banking divisions: Bank of Albuquerque; Bank of Oklahoma; Bank of Texas and BOK Financial®. <h2>Bonus Type</h2> Discretionary <h2>Summary</h2> Our team excels in risk assessment by leveraging extensive industry knowledge, analytical skills, and a systematic approach to identify and mitigate risks. We ensure effective risk management tailored to BOKF’s needs through comprehensive evaluations, continuous monitoring, and interdepartmental collaboration. By reviewing operations, providing feedback on best practices, and identifying opportunities to enhance controls, we help BOKF achieve its objectives and improve overall risk management. <h2>Job Description</h2> The Market Risk Analyst aggregates and evaluates low to moderately complex market and counterparty risk exposures according to tolerance levels set by the BOKF Board, executive management, and leadership committees. In carrying out the responsibilities of this position, the analyst identifies, escalates, and oversees the resolution of out-of-tolerance positions with moderate oversight. <h2>Team Culture</h2> BOK Financial's culture is rooted in its history, starting in 1910 as a regional capital source for the energy industry and evolving into a dynamic financial institution. Our growth from Tulsa, Oklahoma to a nationwide presence reflects our commitment to agility, strong client relationships, and innovative financial solutions. We prioritize serving our clients, fostering a positive work environment for our employees, and making a meaningful impact in the communities we serve, believing that every financial challenge and opportunity is significant. <h2>How You'll Spend Your Time</h2> <ul> <li>You will assist senior team members in developing new policies, processes, and models.</li> <li>You will analyze exposures and strategies, identifying out-of-tolerance positions with moderate oversight.</li> <li>You will assist in post-evaluation to ensure actions are implemented and risks are remediated.</li> <li>You will monitor and report daily on positions, fair value, and performance against risk limits, recommending remediation plans.</li> <li>You will recommend improvements to procedures and technologies for better risk measurement and reporting.</li> <li>You will collaborate significantly with various business lines, including Risk Management and Corporate Treasury.</li> <li>You will use a consultative approach to encourage early escalation and resolution of potential issues.</li> </ul> <h2>Education &amp; Experience Requirements</h2> This level of knowledge is normally acquired through completion of a Bachelor’s Degree in Finance, Mathematics, Economics, Statistics, Engineering or related field of study and/or 0 – 5 years of directly related experience in risk management, risk control, financial analysis, or derivatives valuation and strategy. <ul> <li>Awareness of instrument pricing methodologies for bonds and derivatives</li> <li>Awareness of risk methodologies (VaR, expected shortfall, stress testing)</li> <li>Experience with some form of trading participation or oversight</li> <li>Experience with analytics software (Python, R, MATLAB, or similar programming language), BI tools (Power BI, Tableau), and relational databases (SQL)</li> <li>Developing ability to build and review complex mathematical transformations to determine existing and projected trading risks</li> <li>Developing knowledge of sources, impact and measure of interest rate, liquidity, and price risk</li> <li>Developing knowledge and understanding of risk exposure measurements and data gathering techniques</li> <li>Knowledge of financial markets and instruments.</li> <li>Familiarity with regulatory frameworks and compliance standards.</li> <li>Strong analytical and quantitative skills.</li> <li>Self-motivation, discipline, task focus, and a proven record of delivering high-quality results within strict deadlines.</li> <li>Intellectual curiosity; superior problem-solving abilities and attention to detail; and prompt follow-through.</li> <li>Ability to aggregate and synthesize complex data from multiple sources.</li> <li>Strong oral and written communication skills to effectively represent self and BOKF, as well as the ability to present complex information and issues in a clear and concise manner.</li> </ul> BOK Financial Corporation Group is a stable and financially strong organization that provides excellent training and development to support building the long term careers of employees. With passion, skill and partnership you can make an impact on the success of the bank, customers and your own career! Apply today and take the first step towards your next career opportunity! The companies in BOK Financial Corporation Group are equal opportunity employers. We are committed to providing equal employment opportunities for training, compensation, transfer, promotion and other aspects of employment for all qualified applicants and employees without regard to sex, race, color, religion, national origin, age, disability, pregnancy status, sexual orientation, genetic information or veteran status. Please contact <a href="#">recruiting_coordinators@bokf.com</a> with any questions.

Bank of Oklahoma

Market Risk Analyst

Interact

IT Engineer

<h1>Financial Services - Technology Risk - Manager</h1> <h1>Financial Services - Technology Risk - Manager</h1> <a href="https://pwc.wd3.myworkdayjobs.com/US_Experienced_Careers/job/NY-New-York/Financial-Services---Technology-Risk---Manager_575878WD?source=US_EXP_Careers" target="_blank">Apply</a> Job Category Core Risk Level Manager Specialty/Competency Risk Time Type Full time Travel Requirements Up to 60% Job ID 575878WD Location(s) IL-Chicago, DC-Washington, PA-Philadelphia, MA-Boston, NJ-Florham Park, NY-New York A career in our Core Risk Enterprise Risk Management practice, within Risk Consulting services, will provide you with the opportunity to help organisations rethink their approach to risk by developing a distinctive strategy and creating capabilities and performance. We play an important part in helping our clients assess, design and develop solutions that not only help them manage risk but also transform risk and complexity into a sustainable advantage. Our team helps organisations implement and sustain enterprise risk management programmes. As part of the team, you’ll help to improve our clients performance and add value by facilitating the proactive governance and management of risk, helping clients identify, assess, and manage known and emerging risks within defined appetite levels and tolerances. To really stand out and make us fit for the future in a constantly changing world, each and every one of us at PwC needs to be a purpose-led and values-driven leader at every level. To help us achieve this we have the PwC Professional; our global leadership development framework. It gives us a single set of expectations across our lines, geographies and career paths, and provides transparency on the skills we need as individuals to be successful and progress in our careers, now and in the future. As a Manager, you'll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. PwC Professional skills and responsibilities for this management level include but are not limited to: <ul> <li>Develop new skills outside of comfort zone.</li> <li>Act to resolve issues which prevent the team working effectively.</li> <li>Coach others, recognise their strengths, and encourage them to take ownership of their personal development.</li> <li>Analyse complex ideas or proposals and build a range of meaningful recommendations.</li> <li>Use multiple sources of information including broader stakeholder views to develop solutions and recommendations.</li> <li>Address sub-standard work or work that does not meet firm's/client's expectations.</li> <li>Use data and insights to inform conclusions and support decision-making.</li> <li>Develop a point of view on key global trends, and how they impact clients.</li> <li>Manage a variety of viewpoints to build consensus and create positive outcomes for all parties.</li> <li>Simplify complex messages, highlighting and summarising key points.</li> <li>Uphold the firm's code of ethics and business conduct.</li> </ul> Job Requirements and Preferences: Basic Qualifications: Minimum Degree Required: Bachelor Degree Minimum Years of Experience: 6 year(s) of relevant experience. Preferred Qualifications: Degree Preferred: Master of Business Administration Preferred Fields of Study: Accounting, Finance, Risk Management Preferred Knowledge/Skills:Demonstrates extensive abilities and/or a proven record of success in the following areas: <ul> <li>Financial Services products and services (e.g., Retail Banking, Commercial Banking, Capital Markets, Asset Management, Insurance);</li> <li>Financial Services industry companies, trends, and practices;</li> <li>Analyzation of large data sets and familiarity with related data analysis tools (e.g., Alteryx, Tableau, Salesforce);</li> <li>Business process design, modeling, and automation as well as related tools (e.g., UiPath); and/or</li> <li>Prior leadership position (e.g., banking, military, regulatory) including leading large programs or teams of individuals.</li> </ul> Demonstrates proven extensive abilities and success with assessing the effectiveness and efficiency of risk and compliance programs, including: <ul> <li>Implementing leading standards (e.g. COSO, ERM), regulatory requirements and supervisory expectations;</li> <li>Defining risk management practices in alignment with organization's strategy;</li> <li>Assisting organizations with achieving a competitive advantage by managing risk and compliance in a streamlined manner and creating greater resilience to risk;</li> <li>Leading business and/or risk management teams to identify, assess, and actively manage financial and/or non-financial risk;</li> <li>Designing sustainable risk management and compliance programs, including governance and oversight, standards and processes, tools and technology, metrics and reporting; and,</li> <li>Designing and implementing models for data classification and mapping based on regulatory and business requirements to provide requisite dashboards and reporting.</li> </ul> Demonstrates proven extensive abilities and success with identifying and addressing client needs: <ul> <li>Leading client discussions, meetings, and relationships as a trusted advisor;</li> <li>Structuring client strategies based on understanding of business needs;</li> <li>Communicating a broad range of Firm services;</li> <li>Utilizing negotiation and persuasion skills to identify and sell potential new service opportunities;</li> <li>Communicating complex messages clearly and concisely in verbal and written form;</li> <li>Managing client feedback and navigating ambiguous situations to deliver on client requests;</li> <li>Managing engagement economics, billing and collections, and contracts; and,</li> <li>Building relationships with internal and client stakeholders.</li> </ul> Demonstrates extensive abilities and/or a proven record of success as a team leader: <ul> <li>Leading large or multiple teams and creating an atmosphere of trust;</li> <li>Generating a vision and establishing direction for the team, encouraging a diversity of opinions;</li> <li>Creating a positive environment by monitoring workloads of the team while meeting client expectations and respecting the work-life quality of team members;</li> <li>Providing candid, meaningful feedback in a timely manner;</li> <li>Keeping leadership informed of progress and issues;</li> <li>Managing engagements including preparing concise, accurate documents and balancing project economics management with the occurrence of unanticipated issues; and,</li> <li>Considering cross-cultural differences and fostering a global mindset for the team.</li> </ul> Learn more about how we work: <a href="https://pwc.to/how-we-work" target="_blank">https://pwc.to/how-we-work</a> PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: <a href="https://pwc.to/H-1B-Lottery-Policy" target="_blank">https://pwc.to/H-1B-Lottery-Policy</a>. All qualified applicants will receive consideration for employment at PwC without regard to race; creed; color; religion; national origin; sex; age; disability; sexual orientation; gender identity or expression; genetic predisposition or carrier status; veteran, marital, or citizenship status; or any other status protected by law. PwC is proud to be an affirmative action and equal opportunity employer. The salary range for this position is: $100,000 - $232,000, plus individuals may be eligible for an annual discretionary bonus. Actual compensation within the range will be dependent upon the individual's skills, experience, qualifications and location, and applicable employment laws. PwC offers a wide range of benefits, including medical, dental, vision, 401k, holiday pay, vacation and more. To view our benefits at a glance, please visit the following link: <a href="https://pwc.to/benefits-at-a-glance" target="_blank">https://pwc.to/benefits-at-a-glance</a> <h1>Financial Services - Technology Risk - Manager</h1> <a href="https://pwc.wd3.myworkdayjobs.com/US_Experienced_Careers/job/NY-New-York/Financial-Services---Technology-Risk---Manager_575878WD?source=US_EXP_Careers" target="_blank">Apply</a>

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