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BACKGROUND Tulsa For You and Me: a collection of talent and economic development programs dedicated to building a vibrant and inclusive city through a booming economic landscape. Operated under the stewardship of the George Kaiser Family Foundation (GKFF), our affiliated programs include nationally recognized and innovative organizations like Tulsa Remote, Tulsa Innovation Labs (TIL), inTulsa, Build In Tulsa, Atlas School, Campus Tulsa, and Tulsa Service Year. The Integrated Strategies group is composed of several expert teams dedicated to fostering cross-program collaboration, driving operational excellence, and equipping Tulsa for You programs with the tools, insights, and best practices to drive tangible results. This role will sit within the Integrated Strategies Research, Analytics, and Data (RAD) team. Our North Star goal is both ambitious and clear: to attract and build 20,000 jobs in high-growth industry clusters by the year 2033. A cornerstone of this mission is our commitment to ensuring that at least one-third of these opportunities are accessible to Tulsans from historically underrepresented communities. This is an extension of our broader vision for a more equitable, innovative, and vibrant Tulsa, where a strong state of economic health provides the basis for equal opportunity. Led by Tulsa Innovation Labs (TIL), one of our renowned programs, Tulsa was recently awarded Tech Hubs funding by the Economic Development Agency to develop Tulsa’s Autonomous Systems industry. The successful development of this industry is dependent on a robust workforce ecosystem that meets industry demands and provides accessible skill development pathways for Tulsans. As the Workforce Intermediary, TIL will advance synergies between Autonomous Systems industry stakeholders and workforce providers to ensure talent supply meets the needs of employer demands. PRIMARY PURPOSE AND FUNCTIONS As part of this role, the Lead Workforce Analyst will work closely with TIL and the Workforce Intermediary and will be pivotal in developing a Labor Market Observatory (LMO). The LMO will harness data from education, industry, and workforce partners to facilitate in-depth analysis of skill development pathways and integration into the local workforce. The Lead Workforce Analyst will be instrumental in establishing the LMO's data infrastructure and leveraging data to produce reports, dashboards, briefs, and white papers that inform industry workforce solutions. We seek a driven candidate with the technical expertise to generate high-quality research and the passion to disseminate evidence-based analysis to shape workforce solutions. Requirements ESSENTIAL FUNCTIONS AND RESPONSIBILITIES Strategic Leadership and Stakeholder Engagement <ul> <li> Provide data-driven thought leadership on strategizing and designing a robust workforce development ecosystem in Tulsa. </li> <li> Liaison with key community partners, data providers, and internal team to support the construction of a federated data system capable of informing key workforce decisions. </li> <li> Design and implement evaluation frameworks to measure the effectiveness of workforce programs and initiatives. </li> <li> Effectively communicate research findings to key stakeholders and devise actionable strategies to enhance and implement workforce programs. </li> <li> Use data and insights to engage with local and state policymakers to align workforce development strategies with broader economic development goals and priorities. </li> </ul>Research, Analysis, &amp; Reporting <ul> <li> Conduct detailed analysis of matriculation patterns from education and workforce development programs into industry, identifying areas for improvement. </li> <li> Generate insightful white papers and policy briefs to inform workforce solutions for Tulsa’s autonomous systems industry. </li> <li> Produce polished, publicly accessible reports and dashboards to assess industrial demand for jobs and skills, identifying critical gaps in the current workforce and talent pipelines. </li> <li> Create dynamic dashboards and data visualizations to monitor industry, workforce, and educational pipelines in Tulsa’s autonomous systems industry. </li> <li> Ensure the accuracy, completeness, and reliability of data used in analysis and reporting. </li> <li> Stay abreast of workforce, education, and labor market trends and literature, pinpointing areas of opportunity for Tulsa. </li> <li> Provide training and support to internal team members and community partners to navigate dashboards, reports, and analysis. </li> </ul> KNOWLEDGE EXPERIENCE AND SKILL REQUIREMENTS <ul> <li> BS or BA in Business Administration, Finance, Mathematics, Statistics, Public Policy, Economics, or a related field </li> <li> Masters or PhD, preferred </li> <li> Minimum of 7 years of related experience; or an equivalent combination of related training, graduate study, and experience </li> <li> Demonstrated experience in writing and publishing research findings related to economic development, workforce, higher education or related fields </li> <li> Experience with gathering and analyzing publicly available data from sources such as the Census Bureau, the Bureau of Labor Statistics, Lightcast and others. </li> <li> Experience in advanced research methods using tools such as Python, STATA, or R </li> <li> Proficiency in data visualization tools such as Tableau or Power BI </li> <li> Strong project management skills, including developing project plans, managing timelines, and delivering results from inception to completion </li> <li> Excellent interpersonal and communication skills, with the ability to build relationships and clearly present complex ideas </li> </ul> Physical Requirements: <ul> <li> Position continually requires the ability to talk and hear both in person and over the phone, visual acuity; ability to operate equipment, read, and use a keyboard. </li> <li> Position frequently requires the ability to sit, walk, and stand for extended periods of time. </li> </ul> Hours &amp; Location: <ul> <li> This is not a fully remote position as we work in a hybrid office environment. In-Office and hybrid/flexible schedules are based on business need, staff readiness, and approved by one's supervisor. </li> <li> You must live in or be able to relocate to Tulsa, OK or the surrounding area. </li> <li> This is a full-time position with an expectation of working 40 hours per week. </li> <li> The typical hours of operation are 8:00 a.m. to 5:00 p.m. </li> </ul> Benefits And Compensation: As part of our overall compensation package, we offer work/life flexibility, comprehensive health benefits, paid time off, and generous retirements contributions designed to support you and your family. Details: <ul> <li> 100% employer paid medical, dental, and long-term disability for full-time employees only. Option to add vision and dependents. </li> <li> 401K employee and employer contributions </li> <li> Paid time off to support you while you are out of the office. </li> <li> Paid holidays so our employees can spend time with those they care about. </li> <li> Employer paid AD&amp;D life insurance, with employee option to add supplemental life insurance.</li> </ul>

inTulsa

Lead Workforce Analyst

Ready to be a Titan? ServiceTitan is looking for an extraordinary Senior Manager of Finance Analytics to develop insightful and in depth reporting and take our understanding of our financial performance to the next level.What You'll Do:<ul> <li>Create KPIs for the Board and our public filings</li> <li>As a manager/doer, lead a team that works directly with our finance and pricing teams to gather requirements, develop solutions, and provide proactive insights</li> <li>Creatively answer questions nobody is asking but that help us improve how we run our business</li> <li>Mentor and grow your teammates to deliver strong products across the business</li> <li>Enable Observability and QA results from your team and partner teams to ensure high quality results have been delivered</li> <li>Ensure high data quality by partnering both with data engineers and our finance team; Work with key stakeholders throughout the broader analytics community to keep metrics accurate and clearly defined.</li> <li>Produce Tableau dashboards as well as data marts</li> </ul>Required Skills:<ul> <li>Must have experience creating financial metrics that go to the Board at a regular cadence</li> <li>Comfortable with tight deadlines in a high-growth environment; Ability to prioritize projects based on ROI and timing in the presence of ambiguity</li> <li>Bachelor degree in a business or quantitative field</li> <li>5+ years of experience as a business analyst (SQL/Tableau)</li> <li>2+ years managing a small (1-3 person) team</li> <li>Tableau and/or powerBI (Tableau strongly preferred)</li> <li>SQL expertise and previous experience with data warehouses (Snowflake preferred)</li> <li>Strong analytical skills with the ability to collect, organize, and analyze significant amounts of information with great attention to detail</li> <li>Ability to creatively start new projects; viewed as both indistinguishable and indispensable from the business teams you partner with</li> <li>Excellent written, verbal and presentation skills that allow you to directly communicate with VP+ leaders are required</li> </ul>Preferred Skills:<ul> <li>Candidates with experience creating public metrics for post-IPO companies are strongly preferred</li> <li>Experience in dbt (data engineering)</li> <li>Experience in python (data manipulation)</li> <li>Experience with using dbt/Airflow for scheduling automated processes</li> <li>Experience with Data modeling and Data warehousing/building and using KPI data marts</li> </ul>Be Human With Us:Being human isn’t about checking every box on a list. It’s about the experiences we have, people we meet, and the perspectives we share. So, if you have the skills but are hesitant to apply because of your background, apply anyway. We need amazing people like you to help us challenge the conventional and think differently about the problems that we’re solving. We’re in this together. Come be human, with us. What We Offer:When you join our team, you’re not just accepting a job. You’re making a career move. Here’s how we’ll support you in doing some of the most impactful work of your career:<ul> <li>Flextime, recognition, and support for autonomous work: Flexible time off with ample learning and development opportunities to continue growing your career. We offer a comprehensive onboarding program, leadership training for Titans at all levels, and other programs and events. Great work is rewarded through Bonusly, peer-nominated awards, and more. </li> <li>Holistic health and wellness benefits: Company-paid medical, dental, and vision (with 100% employer paid options and 90% coverage for dependents), FSA and HSA, 401k match, and telehealth options including memberships to Headspace, Galileo, One Medical, Ginger and more. </li> <li>Support for Titans at all stages of life: Parental leave and support, up to $20k in adoption reimbursement, on demand maternity support through Maven Maternity, free breast milk shipping through Maven Milk, pet insurance, legal advisory services, financial planning tools, and more.</li> </ul>At ServiceTitan, we celebrate individuality and uniqueness. We believe that the convergence of fresh perspectives and experiences from all walks of life is what makes our product and culture so great. We strongly encourage people from underrepresented groups to apply. We do not discriminate against employees based on race, color, religion, sex, national origin, gender identity or expression, age, disability, pregnancy (including childbirth, breastfeeding, or related medical condition), genetic information, protected military or veteran status, sexual orientation, or any other characteristic protected by applicable federal, state or local laws.ServiceTitan is committed to fair and equitable compensation for all of our employees. We thoughtfully consider a wide range of factors when determining individual compensation. The expected salary range for this role for candidates residing in the United States is between $154,000 USD - $220,000 USD. Compensation for candidates residing outside the United States will vary by location and the specific salary range will be discussed during the hiring process. Actual compensation for an individual may vary depending on skills, performance over time, qualifications, experience, and location. In addition to the base salary, the total compensation package also includes an annual bonus, equity and a holistic suite of benefits.

ServiceTitan

Senior Manager, Product Analyst

Sr. Business Analyst, BizOps - International - Capital One Shopping (Remote-Eligible)This is your opportunity to join the BizOps team on Capital One’s fast-growing consumer app: Capital One Shopping. Within Capital One, the Shopping team is working on a new consumer product that seeks to change the way people buy things online. Our mission is to deliver a best-in-class shopping and savings experience for our millions of customers while driving incremental and sustainable sales for our merchant partners.The BizOps team is looking for a Senior Business Analyst. The BizOps team sits within Revenue Management and is responsible for driving revenue outcomes for the business. Partnering with sales and product teams, you will generate actionable insights that impact all areas of the business and ultimately drive revenue by conducting complex analyses and monitoring performance on a daily basis.You’ll be a key partner in scaling our International business and taking it to the next level. Working directly with Sales, Product, Revenue, and cross-functional leadership, you’ll help accelerate our international expansion by driving successful revenue, sales, and product strategies. This is a key role where you’ll be using data and analysis to help deliver on ambitious revenue and growth goals.To be successful in the role, you will need to be a well-rounded 'business athlete’ - a creative, analytical, and technically proficient problem solver who understands both the dynamics of the business and the tech landscape. The ideal candidate is resourceful, motivated, and self-sufficient, with demonstrated success in spearheading cross-functional projects that drive the growth and success of a business.General Responsibilities:<ul> <li>Analysis: Identify business challenges and opportunities for improvement and solve for them using analysis to make strategic or tactical recommendations</li> <li>Product: Perform modeling/analytics to assist product and pricing strategies for all existing and new Shopping products</li> <li>Execution: Involve problem frameworks, develop hypotheses, test and analysis, solution development, scope operational feasibility, lead implementation efforts and develop a monitoring plan</li> <li>Partnership: Work closely with colleagues across Capital One Shopping including: Tech, Sales, Operations, Finance and others to drive revenue and continuous improvement</li> <li>Strategic &amp; analytic orientation: A proven track record of decision making and problem solving based on analytics. Conceptual thinking skills must be complemented by a strong quantitative orientation, given that a large part of the business is based on rigorous revenue, product, and sales analytics</li> <li>Strong business judgment, leadership and integrity: He/she should be a tenacious decision maker, able to bring a healthy, aggressive, yet responsible approach to business</li> <li>Strong communication skills: Impeccable written and oral communication credentials, coupled with strategic influencing skills and the ability to drive agreement through intellect, interpersonal and negotiation skills</li> <li>Clear results orientation: display an intense focus on achieving both short and long term goals. He/she should be able to drive and execute an agenda in an uncertain and fluid environment</li> <li>Successful track record of thriving in a fast paced, entrepreneurial and dynamic environment. Previous consulting experience is a plus</li> </ul>Capital One is open to hiring a Remote Employee for this opportunity.Basic Qualifications:<ul> <li>Bachelor’s Degree in any quantitative field (Business, Math, Economics, Finance, Statistics, Science, Engineering)</li> <li>At least 1 year of experience in analysis</li> </ul>Preferred Qualifications:<ul> <li>Master’s Degree in Business or quantitative field such as Finance, Economics, Physical Sciences, Math, Statistics, Engineering</li> <li>1+ years of experience in Statistical model building</li> <li>1+ years of experience in market research</li> <li>1+ years of experience in SQL querying</li> <li>2+ years of experience in business analysis</li> <li>1+ years of experience in consulting</li> </ul>Capital One will consider sponsoring a new qualified applicant for employment authorization for this position.The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.Plano, TX: $99,100 - $113,100 for Sr. Business Analyst McLean, VA: $109,000 - $124,400 for Sr. Business Analyst New York, NY: $118,900 - $135,700 for Sr. Business Analyst Remote (Regardless of Location): $99,100 - $113,100 for Sr. Business Analyst Anytown, IL: $99,100 - $113,100 for Sr. Business Analyst Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter.This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the <a href="https://www.capitalonecareers.com/benefits" target="_blank">Capital One Careers website</a>. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex (including pregnancy, childbirth or related medical conditions), race, color, age, national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, gender reassignment, citizenship, immigration status, protected veteran status, or any other basis prohibited under applicable federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at <a href="#">RecruitingAccommodation@capitalone.com</a>. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.For technical support or questions about Capital One's recruiting process, please send an email to <a href="#">Careers@capitalone.com</a>Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

Capital One

Sr. Business Analyst, BizOps - International - Capital One Shopping (Remote-Eligible)

<h2>Job Details</h2> Job Location AAON Tulsa - Tulsa, OK Position Type Full Time Salary Range $89,458.00 - $121,031.00 Salary Job Shift Day Job Category Sales <h2>Description</h2> Job Summary: Supports salespeople in various technical and analytical responsibilities related to sales operations, while providing exceptional customer service to internal and external customers. Collaborates closely with sales personnel to ensure efficient sales processes and maintain high standards of customer satisfaction. Involves using selection software to configure equipment to meet customer and project needs, including the selection, ratings, preparing submittal documents, and configuring special applications of AAON products. Interacts directly with customers on occasion as determined by the salespeople. Assists with hosting customer visits, leading tours and training customers. Essential Job Duties and Responsibilities: <ul> <li>Reviews customers’ technical documents and requirements and makes appropriate equipment selections and recommendations to the salesperson for final review prior to being provided to the customer.</li> <li>Analyzes data such as customer designs and specifications, or existing equipment and systems, to determine the unique HVAC equipment and systems to meet customer-specific requirements. </li> <li>Recommends pricing of equipment options for special applications for industrial and commercial projects. </li> <li>Develops applications related to obtaining SPAs, special drawings, special coil performance, as well as other functions.</li> <li>Prepares equipment submittals to be provided to customers for formal approval prior to placing an order.</li> <li>Manages all aspects of assigned National Account projects, including projects for one very large account, and may expand to other customers in the future.</li> <li>Assists the sales team by performing steps related to Premium Ship Requests, such as: bill of material examination, long-lead part identification, etc.</li> <li>Travels occasionally to support salesperson and customer needs at customer’s location such as design review meetings, job site walks, etc.</li> <li>Drives completion of various internal sales administration activities related to order entry, credit, manufacturing, purchasing, shipping, warranty, etc.</li> <li>Drives resolution of internally escalated issues that fall back on the Salesperson, such as complex warranty issues, missing requested ship dates, etc.</li> <li>Collaborates with other departments such as Production Controls and Customer Service to organize data and prepare communications to Reps in the event of any special or urgent projects.</li> <li>Covers responsibilities for Salesperson when they’re on vacation or unavailable.</li> </ul> <h2>Qualifications</h2> Education and Experience Requirements: <ul> <li>Bachelor’s degree in Mechanical, Electrical, Industrial or Chemical Engineering, or a similar degree in applied sciences; master’s degree would be preferred, and 5 years’ relevant engineering or related experience.</li> <li>Requires completion of AAON’s Master’s of HVAC, or similar HVAC training program.</li> </ul> Knowledge, Skills, and Abilities: <ul> <li>Demonstrates strong Engineering/technical, analytical, problem-solving, and interpersonal skills.</li> <li>Exhibits excellent written and verbal communication skills.</li> <li>Ability to make engineering decisions and recommendations based on HVAC system design requirements.</li> <li> Demonstrates strong multi-tasking capabilities and organizational skills. </li> </ul> Work Environment: <ul> <li>Ability to sit and/or stand for prolonged periods of time.</li> <li>Work is primarily performed in a climate-controlled office setting.</li> <li>Frequent exposure to manufacturing facilities with seasonal hot and cold temperatures, dust, and some exposure to chemicals/fumes. </li> <li>Ability to work in conditions below 32 degrees or above 90 degrees on occasion.</li> <li> Occasional travel as required. </li> </ul> Disclaimer: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at a time with or without notice. This job description is not an exhaustive list of all functions that the employee may be required to perform, and the employee may be required to perform additional functions. The company reserves the right to revise this job description at any time. The employee must be able to perform the essential functions of the position satisfactorily. If requested, reasonable accommodations may be made to enable employees with disabilities to perform the essential functions of the job, absent undue hardship.

Aaon

National Accounts Applications Engineer

Customer Solutions Architect - Capital One Software - (Remote)Capital One has been a pioneer through our tech journey as the first large bank to go all in on the public cloud, while operating in a complex and highly regulated business environment. We have built out a large engineering organization, moved to the cloud, re-architected our applications and data platforms, and embraced machine learning at scale. Our AI/ML capabilities are now at the forefront of what’s possible in banking. (e.g., Capital One Eno).Our teams have built and battle tested new capabilities to meet those needs. We’ve open sourced several of the software tools we built (e.g., Cloud Custodian, Hygieia) and forged new partnerships with other digital leaders (e.g., Microsoft, MSFT).Through this journey, we've developed a suite of internal solutions uniquely designed to meet the challenges of a digital-first, cloud-first business at scale. We also recognize that many other businesses are facing similar data management needs as they accelerate their cloud and data journeys, and are exploring how best to bring some of the tools to market as enterprise B2B software solutions.Role OverviewThe Capital One Software team is seeking a customer-centric, energetic, and highly-motivated individual to join our team. You are entrepreneurial by nature, completely comfortable working with diverse cross-functional teams, and talented at helping customers align technical and business outcomes. We look for people who obsess over removing friction from the overall customer experience and thrive in an entrepreneurial environment driven by bold ideas, collaboration and creativity.Specifically, we are looking for experienced and collaborative technical pre-sales individuals to partner with technically skilled customers, internal Product and Engineering teams as well as other cross-functional verticals. In this role, you will need to be technically capable and credible in your own right as well as effective in shaping the customer and solutions-focused skills of your team. We are looking for individuals who love learning and introducing new technology in order to help colleagues and customers embrace and adopt new technology. We need innovative individuals who can look beyond the technology and consider the value our technology creates for our customers, and can help change how our technology is viewed to enable outcomes. The ideal candidate will have past experience working as a Customer Solutions Architect, technical pre-sales, or a similar role. You will have an ability to grow your leadership skills as well as diving deep into various hands-on solutions while developing new skills, so you can make strong contributions in architecture transformation discussions. Customer Solution Architects must be able to identify customer pain points and desired outcomes and translate them into Capital One Software solutions. You are able to help customers align technical and business outcomes and eliminate ambiguity in a growing software business. Seeking individuals with bold ideas, entrepreneurial in nature and those who enjoy building a startup. We require individuals who can implement internal and external solutions at scale with little to no managerial oversight.Key Areas of Focus for Customer Solutions Architects:<ul> <li>Trusted Advisor: We are the front line for our customer’s tech, product, and cyber needs as well as for solutioning product specific improvements.</li> <li>Customer Ambassador: We represent the voice of the customer and the customer needs in internal discussions and working groups.</li> <li>Demonstrate Value: We focus on identifying the best solutions that bring value to our customers.</li> <li>Thought Leadership: We use research and customer solutioning experiences to build and share thought leadership both internally and externally.</li> <li>Subject Matter Experts: We focus on gaining deep understanding of our products and deep subject matter expertise across technology domains in order to best advise our customers, solve complex problems and identify areas of improvement for our products.</li> <li>Pre-Sales &amp; Post-Sales: We are focused on serving our customers predominantly in the Pre-Sales stages, as we determine how to best implement our products for their needs and also solve for any unique requests. We also focus on the Post-Sales stages, for those instances where customers will require solutions that were not part of their original product deployment.</li> <li>Solution Oriented: We focus on finding solutions to address every customer problem and need using every tool, skillset and creativity at our disposal.</li> <li>Channel Partnership: We collaborate with Partner Sales Engineers and Partner Sellers on joint customer strategies and joint value props, as applicable for different products.</li> </ul>Key Responsibilities for This Role:<ul> <li>Cultivates trust and builds relationships with customers by identifying, documenting, and measuring pain points and desired business outcomes.</li> <li>Effectively advocates and represents the voice of customers to influence organizational objectives, product roadmaps and to improve the overall customer experience.</li> <li>Manages relevant customer activity, identifies risk and growth opportunities, and partners with internal teams to mitigate risks or close opportunities.</li> <li>Builds and manages key processes including product fit and tech fit discoveries, customer technical win, customer FAQs, customer objections, customer feedback, customer tech research, etc..</li> <li>Serves as a knowledge resource and escalation point for coworkers and customers.</li> <li>Autonomously works through complex situations and ambiguous environments by building mechanisms and solutions to close gaps and grow the business.</li> <li>Leads cross-functionally to achieve organizational objectives, including the attainment of targets for customer solution needs, product fit, product growth and evolvement.</li> <li>Leads high customer satisfaction through the use of data and proactive solutions.</li> <li>Productively challenges the status quo with clarity, identifying and proposing different approaches and solutions.</li> <li>Conducts periodic check-ins with customers to ensure product fit and to align on ways to drive more value together through technical solutioning.</li> <li>Develops and maintains technical support procedures and policies.</li> <li>Builds credibility and trust within the team and with our business customers and stakeholders.</li> <li>Drives architecture/design reviews for our customers focused on business requirements, and as needed, designs, plans and manages architectural projects.</li> <li>Analyzes, defines and documents requirements for data, workflow, logical processes, hardware and operating system environment to support customer needs.</li> <li>Works with business partners, architects, and other groups to identify technical and functional needs of systems, and determine priority of needs.</li> <li>Stays current with new technology options and products, evaluating which ones would be a good fit for the customer or even a good fit for Capital One to develop.</li> </ul>Basic Qualifications:<ul> <li>Bachelor’s degree or military experience</li> <li>At least 7 years of experience in a customer-facing role in an organization or entrepreneurial context.</li> <li>At least 5 years of experience with cloud services (AWS, GCP, Azure), or data clouds (Snowflake, Databricks,), and data manipulation languages (SQL).</li> <li>At least 4 years of experience working with cross-functional teams.</li> <li>At least 3 years of experience with design, implementation, or consulting experience of distributed applications.</li> </ul>Preferred Qualifications:<ul> <li>Master’s Degree in Computer Science, Engineering, or Information Technology.</li> <li>High level of comfort communicating effectively across internal and external organizations.</li> <li>Experience in technical consulting and/or architecture engagements with large-scale customers or enterprises.</li> <li>2 + years of experience in developing, marketing, selling, or supporting a client-facing technical product or service at scale.</li> <li>2 + years of experience in a cybersecurity role or understanding of cybersecurity concepts with an ability to learn quickly and apply critical thinking when challenged with customer questions.</li> </ul>Capital One will not consider sponsoring a new qualified applicant for employment authorization for this position.The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.Remote (Regardless of Location): $204,900 - $233,800 for Sr. Manager, Solutions Architecture McLean, VA: $225,400 - $257,200 for Sr. Manager, Solutions Architecture Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter.This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the <a href="https://www.capitalonecareers.com/benefits" target="_blank">Capital One Careers website</a>. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex (including pregnancy, childbirth or related medical conditions), race, color, age, national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, gender reassignment, citizenship, immigration status, protected veteran status, or any other basis prohibited under applicable federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at <a href="#">RecruitingAccommodation@capitalone.com</a>. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.For technical support or questions about Capital One's recruiting process, please send an email to <a href="#">Careers@capitalone.com</a>Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

Customer Solutions Architect - Capital One Software - (Remote)

Paylocity

Business Analyst Enterprise Applications - Remote, US

Ready to be a Titan?We formulate, build, launch and run new ServiceTitan business lines. The team at Platform &amp; Payments is integral to the success of ServiceTitan's valued customers, as we enable process improvement through technology integrations with key ServiceTitan partners. We build cutting edge solutions in Financial Technology (FinTech), Internet of Things (IoT), etc. to empower contractors to take the next leap forward in streamlining technician interactions with the homeowner. Think of us as a start-up within a start-up. We are extremely ambitious in expanding revenue and contributing to the overall company growth. We are looking for talent and passionate and future Titans that are entrepreneurial, love technology and want to help our customers maximize their potential.The Payments Support Specialist is a strategic role at ServiceTitan. A deep understanding of the payments industry is necessary in order to work with ServiceTitan customers to explain the functionality and support different aspects of ServiceTitan Payments. You will play an integral part in the daily success for our customers.What You'll Do:<ul> <li>Provide day to day support for our customers, including gateway and transactional support, as well as deposit reconciliation</li> <li>Serve as point person for existing customers on ServiceTitan Payments, fielding incoming emails and phone calls</li> <li>Provide technical support to customers within our software platform, developing expert level knowledge of payment processing within ServiceTitan</li> <li>Collaborate with our payment processors to help mitigate risk for our customers, including reaching out to customers for requested documents and providing invoices as requested on behalf of customers</li> <li>Act as our internal payments subject matter expert</li> <li>Provide training to new customers once implementation is complete</li> <li>Assist customers with questions as they pertain to merchant statements and pricing questions</li> </ul>What You'll Bring:<ul> <li>Minimum of 2+ years total work experience in a client facing role in the merchant services / payment processing industry</li> <li>Strong understanding of payments industry terms (processors, gateways, chargeback, ACH, etc.), economics and client pain points</li> <li>Strong communication skills</li> <li>Very detailed oriented with strong organizational skills</li> <li>Strong understanding of Visa/Mastercard interchange table and costs</li> <li>Experience with breaking down credit card merchant statements and doing cost + profitability analysis on them</li> <li>Strong desire to work within a start-up environment and build an extraordinary product</li> </ul>Be Human With Us:Being human isn’t about checking every box on a list. It’s about the experiences we have, people we meet, and the perspectives we share. So, if you have the skills but are hesitant to apply because of your background, apply anyway. We need amazing people like you to help us challenge the conventional and think differently about the problems that we’re solving. We’re in this together. Come be human, with us. What We Offer:When you join our team, you’re not just accepting a job. You’re making a career move. Here’s how we’ll support you in doing some of the most impactful work of your career:<ul> <li>Flextime, recognition, and support for autonomous work: Flexible time off with ample learning and development opportunities to continue growing your career. We offer a comprehensive onboarding program, leadership training for Titans at all levels, and other programs and events. Great work is rewarded through Bonusly, peer-nominated awards, and more. </li> <li>Holistic health and wellness benefits: Company-paid medical, dental, and vision (with 100% employer paid options and 90% coverage for dependents), FSA and HSA, 401k match, and telehealth options including memberships to Headspace, Galileo, One Medical, Ginger and more. </li> <li>Support for Titans at all stages of life: Parental leave and support, up to $20k in adoption reimbursement, on demand maternity support through Maven Maternity, free breast milk shipping through Maven Milk, pet insurance, legal advisory services, financial planning tools, and more.</li> </ul>At ServiceTitan, we celebrate individuality and uniqueness. We believe that the convergence of fresh perspectives and experiences from all walks of life is what makes our product and culture so great. We strongly encourage people from underrepresented groups to apply. We do not discriminate against employees based on race, color, religion, sex, national origin, gender identity or expression, age, disability, pregnancy (including childbirth, breastfeeding, or related medical condition), genetic information, protected military or veteran status, sexual orientation, or any other characteristic protected by applicable federal, state or local laws.ServiceTitan is committed to fair and equitable compensation for all of our employees. We thoughtfully consider a wide range of factors when determining individual compensation. The expected salary range for this role for candidates residing in the United States is between $49,000 USD - $70,000 USD. Compensation for candidates residing outside the United States will vary by location and the specific salary range will be discussed during the hiring process. Actual compensation for an individual may vary depending on skills, performance over time, qualifications, experience, and location. In addition to the base salary, the total compensation package also includes an annual bonus, equity and a holistic suite of benefits.

Fintech Support Associate

<h2 id="who-we-are">Who we are</h2> <h3 id="about-stripe">About Stripe</h3> Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. About the team Technical Account Managers work cross-functionally to support Stripe’s largest and most complex users. Through trusted relationships we offer customized, strategic consultations and proactively identify opportunity areas to help businesses deliver more value to their customers, optimize technical operations on their teams, and accelerate their global growth with Stripe. <h3 id="what-youll-do">What you’ll do</h3> Strategically support Stripe’s largest and most complex users. Responsibilities <ul> <li>Provide a gold standard experience to your assigned accounts’ key stakeholders </li> <li>Work with the wider Operations team to provide current state, resources and knowledge to enable gold standard experience across teams interacting directly with the user via support channels, external documentation, or product/feature feedback or development </li> <li>Foster long term user relationships that grow loyalty to Stripe and Stripe products </li> <li>Work cross-functionally both internally and within your user’s organizations to provide and implement operational solutions on subjects not limited to fraud/disputes, declines, product adoption and global expansion </li> <li>Work closely with Account Management and other user facing teams as part of a larger effort to support users on Stripe </li> <li>Lead user facing meetings both in person and through video chat </li> <li>Collaborate on the continued design of this support offering </li> <li>Create user-facing content for long term solutions </li> </ul> <h3 id="who-you-are">Who you are</h3> We are looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum requirements <ul> <li>5+ years experience in enterprise level client-facing work </li> <li>Strong product sense and energized by the challenge of solving difficult user related problems </li> <li>Strong written and verbal communication skills </li> <li>Ability to lead complex integration conversations in a highly consultative and proactive manner </li> <li>Familiarity with APIs and ability to explain API concepts to Stripe’s largest and most technical customers </li> <li>Familiarity with SQL and comfort building basic queries and modifying more complex ones </li> <li>Strong technical troubleshooting skills and experience interfacing with technical teams </li> <li>Adept client relationship management skills </li> <li>Ability to engage in business-level and technical conversations at multiple levels of the organization </li> </ul> <h3 id="preferred-qualifications">Preferred qualifications</h3> <ul> <li>Operations savvy mindset, with an ability to identify and eliminate process friction while continuing to build scalable processes</li> <li>Experience practicing in small to medium scale project management</li> <li>Strong organizational skills and self-starting mindset</li> <li>Ideal experience with tools like Postman, xCode, Python, Webhooks, ETL </li> <li>Ideal experience in the payments industry</li> </ul> Office-assigned Stripes spend at least 50% of the time in a given month in their local office or with users. This hits a balance between bringing people together for in-person collaboration and learning from each other, while supporting flexibility about how to do this in a way that makes sense for individuals and their teams. The annual US base salary range for this role is $108,400 - $162,600. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. This salary range may be inclusive of several career levels at Stripe and will be narrowed during the interview process based on a number of factors, including the candidate’s experience, qualifications, and location. Applicants interested in this role and who are not located in the US may request the annual salary range for their location during the interview process. Additional benefits for this role may include: equity, company bonus or sales commissions/bonuses; 401(k) plan; medical, dental, and vision benefits; and wellness stipends. Office locations Chicago Team Operations Job type Full time <a href="#">Apply for this role </a>

Stripe

Technical Account Manager

<h2 id="who-we-are">Who we are</h2> <h3 id="about-stripe">About Stripe</h3> Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. <h3 id="about-the-team">About the team</h3> The Solutions Architecture Team partners with our users to realize their full potential through the adoption of prescriptive solutions that drive their growth and success. We influence revenue growth across Stripe’s product portfolio, and collaborate with sales, support, product management, and Stripe’s executive team to provide the best experience to our most valued customers. <h2 id="what-youll-do">What you’ll do</h2> As a member of the team, the Solutions Architect will build highly consultative trusted relationships with c-level executives and technical decision makers in the customer’s organization to provide business and technical thought leadership, and become a trusted advisor in solving mission-critical business challenges. She/he will architect business models with them so they can drive new monetization opportunities and growth for both the user and Stripe. <h3 id="responsibilities">Responsibilities</h3> <ul> <li>Be a key member of a Stripe account team with deep involvement in defining the customer strategy </li> <li>Identify and close new complex opportunities, and accelerate solution adoption. Understand and align with the customer’s product and business roadmap and uncover opportunities for Stripe to accelerate their progress on that roadmap. </li> <li>Drive thought leadership and be a trusted advisor for key business and technical stakeholders including CIO, CTO, COO, CRO, CDO, Head of Product Engineering and Head of Payments. </li> <li>Work to deeply understand the customer’s business objectives, and then design and apply Stripe’s solutions to their challenges. Develop and articulate the end to end customer transformation journey and create future roadmaps and architectures with deep 3rd party integrations in play. </li> <li>Conduct business analysis and background research on customers, industries, and competitors with a view to support growth for the user's business. </li> <li>Lead strategy engagements with users to align to business priorities, design solutions and secure the technical win by performing in-depth customer discovery, evangelizing the proposed solutions through executive briefings, readouts, presentations, workshops and solution demos. </li> <li>Expand Stripe’s footprint within existing accounts to new global markets and business units by introducing new capabilities and local payment methods. </li> <li>Act as the “Voice of the Customer” to bring insights, trends and opportunities to the leadership, product and engineering teams from the forefront and prioritized for delivery. </li> <li>Participate in sales forecasting, Quarterly Business Reviews and account/territory planning to strategically and tactically align for success </li> <li>Approximately 25% travel is anticipated to help you connect in-person in a meaningful way with users and collaborate internally </li> </ul> <h2 id="who-you-are">Who you are</h2> You have achieved an experienced position as an enterprise architect, senior solution architect or principal solution engineer and have a successful track record advising enterprise-grade digital native / SAAS / Platform / Marketplace companies, focused on identifying business priorities, formulating technology strategies and designing an end-to-end business solution. You possess deep technical acumen, high interpersonal and leadership skills, and have demonstrated the ability to become a trusted advisor to senior executives and facilitate customer success along the entire customer journey. Strategic and creative thinker who can proactively identify challenges, take ownership, and maintain a positive approach when facing difficult obstacles. We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. <h3 id="minimum-requirements">Minimum requirements</h3> <ul> <li>7+ years of experience in a similar customer-facing engineering role such as solution consultant, solutions architect, sales engineer, for a global software enterprise. </li> <li>Experience in the payments/ billing / invoicing / issuing / banking / Fintech space </li> <li>Executive engagement skills and presence, with an ability to establish strong relationships with key decision makers and build credibility at all levels. </li> <li>Effective group-facilitation skills and confidence in proposing and leading customer meetings to gain strategic footing and pursue opportunities. </li> <li>Thorough understanding of the software development lifecycle and API architectures. A background in writing code in any of Stripe’s primary deployment languages (Ruby, Python, JavaScript, Java, Go, etc.) is a plus. </li> <li>Outstanding spoken and written communication skills, presentation skills, and confident in explaining complex concepts to both technical and non-technical audiences. </li> <li>Ability to operate independently in a highly ambiguous and fast-paced environment </li> <li>Passion to take on ownership and drive change in a constantly evolving environment. </li> <li>Superior verbal and written communication skills in English </li> <li>Ability to travel per business needs </li> </ul> <h3 id="preferred-requirements">Preferred requirements</h3> <ul> <li>Prior experience in consulting </li> <li>Experience at a growth stage internet/software company </li> </ul> This role is available either in an office or a remote location (typically, 35+ miles or 56+ km from a Stripe office). Office-assigned Stripes spend at least 50% of the time in a given month in their local office or with users. This hits a balance between bringing people together for in-person collaboration and learning from each other, while supporting flexibility about how to do this in a way that makes sense for individuals and their teams. A remote location, in most cases, is defined as being 35 miles (56 kilometers) or more from one of our offices. While you would be welcome to come into the office for team/business meetings, on-sites, meet-ups, and events, our expectation is you would regularly work from home rather than a Stripe office. Stripe does not cover the cost of relocating to a remote location. We encourage you to apply for roles that match the location where you currently or plan to live. The annual US base salary range for this role is $181,800 - $272,700. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. This salary range may be inclusive of several career levels at Stripe and will be narrowed during the interview process based on a number of factors, including the candidate’s experience, qualifications, and location. Applicants interested in this role and who are not located in the US may request the annual salary range for their location during the interview process. Additional benefits for this role may include: equity, company bonus or sales commissions/bonuses; 401(k) plan; medical, dental, and vision benefits; and wellness stipends. Office locations New York, or Chicago Remote locations Remote in United States Team Solutions Architect Job type Full time <a href="#">Apply for this role </a>

Solutions Architect, Enterprise

Ready to be a Titan? ServiceTitan is looking for a Finance Senior Analyst with strong communication, organization, and critical thinking skills to join the Finance Transformation team. In this role, you’ll help deliver results focusing on optimizing and automating current processes. You’ll use your knowledge of processes and KPIs to solve business problems, leveraging technology and data-driven insights to define a scalable vision and measurable success metrics. The ideal candidate is a strategic thinker with a strong background in business/Finance system analysis, project management and excellent communication skills. They thrive on solving complex problems within a dynamic, growing, and fast-paced environment. What you'll do: <ul> <li>Become a trusted and reliable partner, collaborating closely with Leadership, Finance, Operations, and Business Technology teams, to build and optimize cross-functional processes to address business problems. </li> <li>Participate in team events during the SDLC (e.g., daily stand-up, sprint planning, sprint review, sprint demos).</li> <li>Own high impact initiatives and drive from conception to execution and ongoing iteration. This includes analyzing, translating, and defining business requirements into technical solutions, providing updates to stakeholders, and making adjustments as needed for timely delivery.</li> <li>Document and analyze current and proposed future state workflows to identify areas for improvement through process mapping.</li> <li>Develop user stories, use cases, and functional specifications to effectively communicate requirements to developers.</li> <li>Assist in user acceptance testing to ensure the tool meets requirements and functions as intended.</li> <li>Gather user feedback and analyze usage data post-launch to inform future enhancements and updates.</li> <li>Implement and maintain KPIs to track the effectiveness of new solutions. Use data-driven insights to continuously seek opportunities for innovation to drive ongoing improvements.</li> <li>Partner with the Business Technology team to align business roadmap with cross-team capacity and prioritization for system development.</li> <li>Perform ad-hoc or BAU requests from stakeholders.</li> </ul> What you'll need: <ul> <li>Bachelor’s degree is preferred or equivalent work experience</li> <li>3+ years of Finance operations experience in SaaS (or similar) with a strong understanding of Finance processes</li> <li>Experience in creating process maps, writing technical user stories, documenting business requirements and running user acceptance tests.</li> <li>Ability to understand business information to make effective business decisions in areas of expertise. Understanding of the business to apply knowledge and drive system &amp; process best practices to meet organizational objectives.</li> <li>Strong cross-functional (written &amp; verbal) communication, with the ability to simplify and explain complex problems to stakeholders of all levels and backgrounds.</li> <li>Ability to work backward from stakeholder needs to design and operationalize relevant system processes</li> <li>Ability to work against tight timelines; Project management experience is a plus</li> </ul> Be Human With Us:Being human isn’t about checking every box on a list. It’s about the experiences we have, people we meet, and the perspectives we share. So, if you have the skills but are hesitant to apply because of your background, apply anyway. We need amazing people like you to help us challenge the conventional and think differently about the problems that we’re solving. We’re in this together. Come be human, with us. What We Offer:When you join our team, you’re not just accepting a job. You’re making a career move. Here’s how we’ll support you in doing some of the most impactful work of your career:<ul> <li>Flextime, recognition, and support for autonomous work: Flexible time off with ample learning and development opportunities to continue growing your career. We offer a comprehensive onboarding program, leadership training for Titans at all levels, and other programs and events. Great work is rewarded through Bonusly, peer-nominated awards, and more. </li> <li>Holistic health and wellness benefits: Company-paid medical, dental, and vision (with 100% employer paid options and 90% coverage for dependents), FSA and HSA, 401k match, and telehealth options including memberships to Headspace, Galileo, One Medical, Ginger and more. </li> <li>Support for Titans at all stages of life: Parental leave and support, up to $20k in adoption reimbursement, on demand maternity support through Maven Maternity, free breast milk shipping through Maven Milk, pet insurance, legal advisory services, financial planning tools, and more.</li> </ul>At ServiceTitan, we celebrate individuality and uniqueness. We believe that the convergence of fresh perspectives and experiences from all walks of life is what makes our product and culture so great. We strongly encourage people from underrepresented groups to apply. We do not discriminate against employees based on race, color, religion, sex, national origin, gender identity or expression, age, disability, pregnancy (including childbirth, breastfeeding, or related medical condition), genetic information, protected military or veteran status, sexual orientation, or any other characteristic protected by applicable federal, state or local laws.ServiceTitan is committed to fair and equitable compensation for all of our employees. We thoughtfully consider a wide range of factors when determining individual compensation. The expected salary range for this role for candidates residing in the United States is between $93,800 USD - $125,400 USD. Compensation for candidates residing outside the United States will vary by location and the specific salary range will be discussed during the hiring process. Actual compensation for an individual may vary depending on skills, performance over time, qualifications, experience, and location. In addition to the base salary, the total compensation package also includes an annual bonus, equity and a holistic suite of benefits.

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