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<h2>About the role:</h2><h2>The Sales Solution Architect role at Blackbaud is the penultimate position within the Solutions Consulting family, designed to drive strategic sales and enhance customer satisfaction. This role involves acting as a business architect and technical opportunity strategist, coach, and mentor, collaborating with Account Executives to define win strategies for high-value opportunities. Solution Architects are internal cross-functional experts and influencers, working closely with product managers, engineers, and marketing teams to ensure seamless product development and go-to-market strategies. Externally, they serve as thought leaders and brand ambassadors, representing Blackbaud at industry conferences and cultivating relationships with partners, influencers, consultants, and other vendors in the social good space. By rationalizing disparate products into cohesive solutions and leveraging strategic resources, Solution Architects significantly contribute to Blackbaud's market presence, innovation, and overall business growth.</h2>What you’ll do:Win Sales Opportunities <ul><li> Is the “trusted advisor” during the sales cycle, gaining the confidence of the customer or prospect by offering consultation and recommendations drawing from industry and technology know-how as well as past experiences while ensuring Blackbaud’s approach to every opportunity is rooted in integrity. </li></ul><ul><li> Develop a comprehensive solution design that integrates structure, processes, and technology infrastructure. Align this design with the specific needs and expectations of the customer, ensuring that all systems and operations are optimized to deliver maximum value. </li></ul><ul><li> Serve as a strategic and technical resource for Sales and Solutions Consulting teams, leading the pursuit of large or strategic multi-product sales opportunities requiring creative and complex solutions. </li></ul><ul><li> Define a technical sales pursuit strategy, assembling and directing a team of key contributors to assist with pursuit and solution presentations. </li></ul><ul><li> Demonstrate expertise in and coach pursuit teams on consultative selling, Blackbaud and third-party solutions, industry and technology trends, best practices, and competitor analysis. Coach Solutions Consultants within a sales opportunity to address difficult or challenging situations during the sales cycle, turning a negative or adversarial situation into positive results. </li></ul><ul><li> Gain the confidence of customers or prospects by offering consultation and recommendations based on industry and technology know-how, ensuring Blackbaud’s approach to every opportunity is rooted in integrity. </li></ul><ul><li> Develop key relationships with customers and prospects at an executive level to advance sales and expand business through a consultative selling approach. </li></ul><ul><li> Lead in-depth discovery and assessment workshops to understand, define, and document customer requirements. </li></ul><ul><li> Identify and recommend partner solutions to address customer requirements beyond the scope of Blackbaud's offerings. Collaborate with partners to develop and execute a cohesive opportunity strategy. </li></ul><ul><li> Conduct solution development sessions, identifying the best solution fit based on requirements uncovered during discovery, including partner or third-party solutions, customizations, or recommended changes to customer business processes. </li></ul><ul><li> Document proposed solution that fully meets all technical and business requirements, addresses workflow processes, and considers integration of proposed solution into customer’s environment. </li></ul><ul><li> Document and present proposed solutions, demonstrating how they address requirements, articulate business value, and showcase ROI. </li></ul>Thought Leadership and Evangelism <ul><li> Frequently represent Blackbaud through non-pursuit related presentations to various audiences at partner meetings, conferences, user groups and other Marketing events. </li></ul><ul><li> Independently participate in thought leadership activities, including (but not limited to) written articles for blogs or publications. </li></ul><ul><li> Engage and build relationships with other vendors in the social good sector, focusing on aligning their offerings with Blackbaud's Partner program to fill in gaps in Blackbaud offerings. </li></ul><ul><li>Network within the industry, market and accounts to bring new opportunities into the funnel. </li></ul>Internal Cross-functional Expert and Influencer <ul><li> Align and partner with the Product and Technology Group (PTG) to help drive appropriate product enhancements and changes to technology roadmap. Recommend the development of new capabilities in support of market and customer needs. This includes representing Solutions Consulting in Core Team, Readiness, and other PTG workstreams. </li></ul><ul><li> Maintain expert-level knowledge in consultative selling, Blackbaud and third-party solutions, competitor information, industry trends, and vertical market(s) to help align customer business needs to products, solutions and services offered. Document and share best practices and case studies. </li></ul><ul><li> Work closely with other Sales and Marketing as an industry expert to Influence GTM strategy based on customer needs and industry trends. </li></ul><ul><li>Is a “go to” person for vertical and industry expertise. </li></ul><ul><li> Provide extensive mentorship and coaching to Solutions Consultants (SCs) in the context of sales opportunities and internal workstreams. </li></ul><ul><li> Advise Sales Directors on key plays for their sales vertical. </li></ul>What you'll bring:<ul><li>Nonprofit fundraising, financial and or operational experience required </li></ul><ul><li>7+ years of experience working with Blackbaud solutions or equivalent industry experience </li></ul><ul><li>4+ years of Solutions Consulting experience </li></ul><ul><li>10+ years of experience in either presenting or managing complex solutions for nonprofit organizations </li></ul><ul><li>Ability to operate under minimal supervision leading strategic account level deals </li></ul><ul><li>Strong listening skills; demonstrated ability to ask effective need-development questions </li></ul><ul><li>Ability to influence others through presentations, demonstrations, and written communication </li></ul><ul><li>Experience developing and delivering presentations both to executive-level and working-level audiences </li></ul><ul><li>Ability to translate technical features into business benefits </li></ul><ul><li>Ability to recommend strategic workflows and policies as it relates to product solutions </li></ul><ul><li>Analytical and a knack for problem solving, with high attention to detail </li></ul><ul><li>Knowledge and experience working within a solution-selling or consultative selling environment </li></ul><ul><li> Has distinguished themselves for their innovation, expertise or operational execution. '</li></ul><ul><li>Ability to travel as needed, but no more than 25% of the time</li></ul>Stay up to date on everything Blackbaud, follow us on <a href="http://bit.ly/FollowUsLI" target="_blank">Linkedin</a>, <a href="http://bit.ly/2xn65ez" target="_blank">Twitter</a>, <a href="https://www.instagram.com/blackbaud/" target="_blank">Instagram</a>, <a href="http://bit.ly/2yNWNJH" target="_blank">Facebook</a> and <a href="https://bit.ly/BLKBYouTube" target="_blank">YouTube ​</a>Blackbaud is a remote-first company which embraces a flexible remote work culture. Blackbaud supports hiring and career development for all roles from the location you are in today!Blackbaud is proud to be an equal opportunity employer and is committed to maintaining a diverse and inclusive work environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, physical or mental disability, age, or veteran status or any other basis protected by federal, state, or local law.To all recruitment agencies: We do not accept unsolicited agency resumes and are not responsible for any fees related to unsolicited resumes.A notice to candidates: Recruitment Fraudulent Alert: Your personal information and online safety as a candidate mean a lot to us! At Blackbaud and our portfolio of companies, recruiters only direct candidates to apply through our official careers page at <a href="https://careers.blackbaud.com/us/en" target="_blank">https://careers.blackbaud.com/us/en</a> or our official LinkedIn page. Recruiters will never request payments, ask for financial account information or sensitive information like social security numbers, or conduct interviews via Skype. Anyone suggesting otherwise is not a representative of Blackbaud. If you are unsure if a message is from Blackbaud, please email <a href="#">blackbaudrecruiting@blackbaud.com</a>. The starting base pay is $117,200.00 to $157,500.00. Blackbaud may pay more or less based on employee qualifications, market value, Company finances, and other operational considerations.Benefits Include:<ul> <li>Medical, dental, and vision insurance</li> <li>Remote-first workforce</li> <li>401(k) program with employer match</li> <li>Flexible paid time off</li> <li>Generous Parental Leave</li> <li>Volunteer for vacation</li> <li>Opportunities to connect to build community and belonging</li> <li>Pet insurance, legal and identity protection</li> <li>Tuition reimbursement program</li> </ul>

Blackbaud

Sales Solution Architect

You could be the one who changes everything for our 28 million members as a clinical professional on our Medical Management/Health Services team. Centene is a diversified, national organization offering competitive benefits including a fresh perspective on workplace flexibility. <h1>***POSITION IS REMOTE***</h1><h1>The ideal candidate will have Fraud, Waste and Abuse or Payment Integrity Experience***</h1>Position Purpose:<ul> <li>Designs, develops, and distributes evidence-based medical documents, including clinical practice guidelines, criteria sets, and technology assessments for inclusion into the "Guide for Evidence-Based Medicine.</li> <li>Researches topics utilizing medical texts and on-line medical literature.</li> <li>Presents draft document at the Health Net, Inc Medical Director Forum and the Health Net of California Medical Policy Committee.</li> <li>Investigates and responds to inquiries on medical topics requested by various groups; collects, trends and maintains outside independent review decisions regarding technology assessment and experimental/investigational services.</li> <li>Works closely with other departments to ensure dissemination of reliable and accurate medical information to physicians and members.</li> <li>Performs annual reviews of all medical policy documents.</li> </ul>Education/Experience: BSN, MSN or equivalent; Desire Masters degree in nursing, public health or health care administration or equivalent. Minimum three years experience in an acute care setting. Three years experience in the managed health care industry. License/Certification: Must have and maintain current, valid and unrestricted RN or CPC license. For Medical Affairs postings, current, valid and unrestricted RN and CPC licenses will be requiredPay Range: $68,700.00 - $123,700.00 per yearCentene offers a comprehensive benefits package including: competitive pay, health insurance, 401K and stock purchase plans, tuition reimbursement, paid time off plus holidays, and a flexible approach to work with remote, hybrid, field or office work schedules. Actual pay will be adjusted based on an individual's skills, experience, education, and other job-related factors permitted by law. Total compensation may also include additional forms of incentives.Centene is an equal opportunity employer that is committed to diversity, and values the ways in which we are different. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other characteristic protected by applicable law. Qualified applicants with arrest or conviction records will be considered in accordance with the LA County Ordinance and the California Fair Chance Act

Oklahoma Complete Health

Medical Policy  Analyst

Bring your heart to CVS Health. Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand — with heart at its center — our purpose sends a personal message that how we deliver our services is just as important as what we deliver. Our Heart At Work Behaviors™ support this purpose. We want everyone who works at CVS Health to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient and affordable.Position Summary: As the Senior Analyst, Client Benefits, you will champion the strategic documentation, coding, and deployment of our client's prescription benefit plan designs. You will be seen as a client problem-solver and will bring innovation solutions for high-profile clients.You will accomplish this by:• Building relationships with key client partners through a consultative approach to understand client benefit plan design needs• Translating client needs and requirements to internal CVS Health teams such as Benefits Coding and Quality Analysis• Providing timely communications to provide status updates and make decisions relative to client benefit setupYour success will be driven by exceeding client satisfaction score targets as well as working towards reduced service warranty payments to clients. Your healthcare industry knowledge in the areas of Benefits Coding, Formulary Management, Drug Utilization Management, and Reimbursement and Claims Adjudication will also contribute to your success. In this role, you will operate in a fast-paced environment with tight deadlines so your ability to operate autonomously and make key decisions is imperative. The contributions you will make as a Senior Analyst, Client Benefits will position CVS Health as a leader in client satisfaction and service in the Pharmacy Benefit Management marketplace.**This is a hybrid role and requiring on-site presence at least 2 times per week where applicable**Required Qualifications: • 5 or more years of experience in benefit plan design/coding/testing/account management, or related field • Willingness and Ability to Travel up to 10% for client support if neededEducation: • Bachelor’s degree preferred but not required, equivalent work experience may be considered.Pay RangeThe typical pay range for this role is:$46,988.00 - $102,000.00This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. In addition to your compensation, enjoy the rewards of an organization that puts our heart into caring for our colleagues and our communities. The Company offers a full range of medical, dental, and vision benefits. Eligible employees may enroll in the Company’s 401(k) retirement savings plan, and an Employee Stock Purchase Plan is also available for eligible employees. The Company provides a fully-paid term life insurance plan to eligible employees, and short-term and long term disability benefits. CVS Health also offers numerous well-being programs, education assistance, free development courses, a CVS store discount, and discount programs with participating partners. As for time off, Company employees enjoy Paid Time Off (“PTO”) or vacation pay, as well as paid holidays throughout the calendar year. Number of paid holidays, sick time and other time off are provided consistent with relevant state law and Company policies. For more detailed information on available benefits, please visit <a href="https://jobs.cvshealth.com/us/en/benefits" target="_blank">Benefits | CVS Health</a>We anticipate the application window for this opening will close on: 02/17/2025Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

CVSHealth

Client Services - Senior Analyst

You could be the one who changes everything for our 28 million members by using technology to improve health outcomes around the world. As a diversified, national organization, Centene's technology professionals have access to competitive benefits including a fresh perspective on workplace flexibility. Position Purpose: In the Digital Experience and Engagement space, leads the management and oversight of all aspects of a technology project to ensure it is completed on time and within budget. Has overall responsibility for managing scope, cost, schedule, internal staffing, vendors, and contractual deliverables. Develops detailed project plans. Monitors project milestones and generates periodic status reports. Evaluates and manages risk. Incorporates quality measures and standards to project deliverables.<ul> <li>Leads multiple medium to large sized projects</li> <li>Leads development and execution of division project initiatives</li> <li>Owns, track, and report on key performance metrics for leadership</li> <li>Works with project stakeholders to develop an objective-based comprehensive project plan as per allocated time and budget</li> <li>Establishes, builds rapport, and maintains relationships with stakeholders, third parties and vendors to ensure their coordination with internal resources</li> <li>Creates, builds, and updates project schedules, project charters, status reports and work breakdown structures</li> <li>Tracks and reports on financial data, performance, and status of multiple projects by leveraging project management tools and techniques; continually reviews and makes recommendations to ensure adequate availability of resources</li> <li>Identifies key project risks and manages them to ensure the delivery of business goals; escalates issues to management as needed</li> <li>Facilitates and determines the resolution of project-related conflicts including necessary corrective action(s)</li> <li>Ensures consistency and adherence to corporate operational standards and processes</li> <li>Ensures proper project closure including lessons learned</li> <li>Works with consultant staff performing a wide-range of project controls functions.</li> <li>Prepares information technology project status reports by collecting, analyzing and summarizing information and trends.</li> <li>Performs other duties as assigned</li> <li>Complies with all policies and standards</li> </ul>Education/Experience: Requires a Bachelor's degree and 5 – 7 years of related experience. Or equivalent experience acquired through accomplishments of applicable knowledge, duties, scope and skill reflective of the level of this position. Technical Skills:One or more of the following skills are desired.<ul> <li>Experience with Jira or other Agile/Scrum related platforms</li> <li>Experience with large-scale digital and/or operational transformations</li> <li>Experience in healthcare, wellness, or digital health</li> <li>Experience with service design and operations (digital and physical)</li> <li>Experience with both B2C and B2B products and/or services</li> <li>Experience with Adobe Platforms, Salesforce, or AWS</li> <li>Experience with Microsoft Office; Project Management; Root Cause Analysis; Sourcing; Stakeholder Management; Vendor Relationship Management</li> </ul> Soft Skills:<ul> <li>Intermediate - Seeks to acquire knowledge in area of specialty</li> <li>Intermediate - Ability to identify basic problems and procedural irregularities, collect data, establish facts, and draw valid conclusions</li> <li>Intermediate - Ability to work independently</li> <li>Intermediate - Demonstrated analytical skills</li> <li>Intermediate - Demonstrated project management skills</li> <li>Intermediate - Demonstrates a high level of accuracy, even under pressure</li> <li>Intermediate - Demonstrates excellent judgment and decision making skills</li> <li>Intermediate - Ability to communicate and make recommendations to upper management</li> <li>Intermediate - Ability to drive multiple projects to successful completion</li> </ul> License/Certification:<ul><li>Certified Project Management Professional (PMP)-PMI preferred</li></ul>Pay Range: $100,900.00 - $186,800.00 per yearCentene offers a comprehensive benefits package including: competitive pay, health insurance, 401K and stock purchase plans, tuition reimbursement, paid time off plus holidays, and a flexible approach to work with remote, hybrid, field or office work schedules. Actual pay will be adjusted based on an individual's skills, experience, education, and other job-related factors permitted by law. Total compensation may also include additional forms of incentives.Centene is an equal opportunity employer that is committed to diversity, and values the ways in which we are different. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other characteristic protected by applicable law. Qualified applicants with arrest or conviction records will be considered in accordance with the LA County Ordinance and the California Fair Chance Act

Lead IT Project Manager

Business Systems AnalystWhat you can expect:Zoom’s Business Applications team is looking for a Sr. Business Systems Analyst (BSA) to support our dynamic New Service Introduction (NSI) team. This position will partner with Zoom’s Product Managers to elicit business requirements and collaborate with multiple technology teams, driving solutions to improve Zoom’s customer adoption. The role seeks an experienced, driven self-starter with a 'can do' attitude to support NSI and Commerce Enablement initiatives.About the Team:The team focuses on NSI offer enablement, implementing system changes to introduce new products to direct, channel, and online markets. We work with product managers, operations, including sales, channel, finance, billing, and pricing teams across Zoom.Responsibilities:<ul> <li>Serve as an SME and advisor in processes for product Go-To-Market launches, including Lead to Cash, Subscription Billing, and User Licensing.</li> <li>Partner with Product Managers, Sales Ops, Finance, and FP&amp;A to understand needs and gather business requirements for system changes in Product Launches.</li> <li>Collaborate with Engineering technology teams to define functional requirements, process flow diagrams, and actionable tasks in a dynamic, agile environment.</li> <li>Work with the delivery team on development, manage testing activities, and perform post-launch monitoring.</li> <li>Lead system and user acceptance testing, negotiate with business stakeholders, triage defects, and obtain stakeholder sign-off.</li> <li>Establish detailed project plans and deliverables while communicating status, risks, and issues to both technology and business leadership.</li> </ul>What we’re looking for:<ul> <li>A BS in Computer Science, Management of Information Systems, or equivalent.</li> <li>12 to 15 years of experience analyzing business requirements, developing and documenting process flows and solution designs, and testing new functionality.</li> <li>8+ years of experience self-managing projects in fast-moving and dynamic environments, including developing project/sprint plans and reporting project status to executives.</li> <li>Experience collaborating with business stakeholders, solution architects, developers, and testers to drive end-to-end solutions.</li> <li>Functional experience in Order to Cash areas, including CPQ, eCommerce buyflows, Billing, and License Provisioning.</li> <li>Experience with supporting technologies such as JIRA, Confluence, Figma, Lucidchart.</li> <li>Experience with systems like Salesforce Sales Cloud, Zuora, and Oracle Financials.</li> <li>Expertise in business process modeling and diagramming (swimlane and sequence diagrams, process flows, UML, wireframes).</li> </ul>Salary Range or On Target Earnings:Minimum:$124 000,00Maximum:$271 200,00In addition to the base salary and/or OTE listed Zoom has a Total Direct Compensation philosophy that takes into consideration; base salary, bonus and equity value.Note: Starting pay will be based on a number of factors and commensurate with qualifications &amp; experience.We also have a location based compensation structure; there may be a different range for candidates in this and other locationsAt Zoom, we offer a window of at least 5 days for you to apply because we believe in giving you every opportunity. Below is the potential closing date, just in case you want to mark it on your calendar. We look forward to receiving your application!Anticipated Position Close Date:03/18/25Ways of Working Our structured hybrid approach is centered around our offices and remote work environments. The work style of each role, Hybrid, Remote, or In-Person is indicated in the job description/posting.Benefits As part of our award-winning workplace culture and commitment to delivering happiness, our benefits program offers a variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health; support work-life balance; and contribute to their community in meaningful ways. Click <a href="https://careers.zoom.us/benefits" target="_blank">Learn</a><a href="http://careers.zoom.us/benefits" target="_blank"> </a>for more information.About Us Zoomies help people stay connected so they can get more done together. We set out to build the best collaboration platform for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinars. We’re problem-solvers, working at a fast pace to design solutions with our customers and users in mind. Here, you’ll work across teams to deliver impactful projects that are changing the way people communicate and enjoy opportunities to advance your career in a diverse, inclusive environment. Our Commitment​ We believe that the unique contributions of all Zoomies is the driver of our success. To make sure that our products and culture continue to incorporate everyone's perspectives and experience we never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. Zoom is proud to be an equal opportunity workplace and is an affirmative action employer. All your information will be kept confidential according to EEO guidelines.We welcome people of different backgrounds, experiences, abilities and perspectives including qualified applicants with arrest and conviction records and any qualified applicants requiring reasonable accommodations in accordance with the law. If you need assistance navigating the interview process due to a medical disability, please submit an <a href="https://form.asana.com/?k=OIuqpO5Tv9XQTWp1bNYd8w&amp;d=1127274756253361" target="_blank">Accommodations Request Form</a> and someone from our team will reach out soon. This form is solely for applicants who require an accommodation due to a qualifying medical disability. Non-accommodation-related requests, such as application follow-ups or technical issues, will not be addressed.#LI-Remote

Zoom

Sr. Business Systems Analyst

Ready to be pushed beyond what you think you’re capable of? At Coinbase, our mission is to increase economic freedom in the world. It’s a massive, ambitious opportunity that demands the best of us, every day, as we build the emerging onchain platform — and with it, the future global financial system. To achieve our mission, we’re seeking a very specific candidate. We want someone who is passionate about our mission and who believes in the power of crypto and blockchain technology to update the financial system. We want someone who is eager to leave their mark on the world, who relishes the pressure and privilege of working with high caliber colleagues, and who actively seeks feedback to keep leveling up. We want someone who will run towards, not away from, solving the company’s hardest problems. Our <a href="https://www.coinbase.com/mission" target="_blank">work culture</a> is intense and isn’t for everyone. But if you want to build the future alongside others who excel in their disciplines and expect the same from you, there’s no better place to be. The IT Atlassian team owns and manages Jira, Jira Service Management and Confluence at Coinbase. As the IT Product Manager for the Corporate Planning Processes you would be responsible to define and execute on a roadmap in partnership with our Corporate Programs and Security teams. This role will partner closely with the IT Atlassian engineering team and strategic cross-functional stakeholders to deliver a user-focused experience across these critical processes. What you’ll be doing (ie. job duties): <ul> <li>Requirement Gathering: Collaborate with internal teams and stakeholders to gather product requirements, ensuring a clear understanding of user needs and technical constraints. Translate these into actionable tasks for the development team.</li> <li>Agile Project Management: Utilize agile methodologies to manage the product development lifecycle efficiently. Participate in sprint planning, daily stand-ups, and retrospectives to ensure timely delivery and resolve roadblocks as needed.</li> <li>Cross-Functional Collaboration: Work closely with Atlassian Engineering, Program Management and Security teams to ensure smooth coordination and alignment throughout the product lifecycle. Provide guidance to successfully translate business requirements into technical requirements and think about how these changes might impact other use cases.</li> <li>Client Relationship Management: Build and maintain strong relationships with internal clients, ensuring regular communication, managing expectations, and addressing any concerns. Provide timely updates on development progress.</li> </ul> What we look for in you (ie. job requirements): <ul> <li>5+ years of strong experience in a dynamic product management role, ideally managing a data center version of the Atlassian platform.</li> <li>High effectiveness in managing cross-functional teams, collaborating with stakeholders from program management, engineering, security, and other departments.</li> <li>Focus on areas with the highest impact and a track record of completing deliverables on or ahead of schedule.</li> <li>Strong sense of accountability and a drive for efficiency, constantly seeking better ways to improve processes and deliver high-quality user experience.</li> <li>Strong team player mindset, collaborating effectively with colleagues and fostering a positive and inclusive work environment.</li> <li>3+ years of experience with scripting languages like Groovy and SIL</li> </ul> Nice to haves: <ul> <li>Proven success as a product manager in a user-centric environment</li> <li>Demonstrable knowledge of collaboration platforms, automation platforms, and user access control systems</li> </ul> Position ID: P66407 #LI-Remote Pay Transparency Notice: Depending on your work location, the target annual salary for this position can range as detailed below. Full time offers from Coinbase also include target bonus + target equity + benefits (including medical, dental, vision and 401(k)). Pay Range: $140,080—$164,800 USD Please be advised that each candidate may submit a maximum of four applications within any 30-day period. We encourage you to carefully evaluate how your skills and interests align with Coinbase's roles before applying. <h3>Commitment to Equal Opportunity</h3> Coinbase is committed to diversity in its workforce and is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, sex, gender expression or identity, sexual orientation or any other basis protected by applicable law. Coinbase will also consider for employment qualified applicants with criminal histories in a manner consistent with applicable federal, state and local law. For US applicants, you may view the Know Your Rights notice <a href="https://www.eeoc.gov/sites/default/files/2022-10/22-088_EEOC_KnowYourRights_10_20.pdf" target="_blank">here</a>. Additionally, Coinbase participates in the <a href="https://static-assets.coinbase.com/e-verify.pdf" target="_blank">E-Verify program</a> in certain locations, as required by law. Coinbase is also committed to providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please contact us at accommodations[at]coinbase.com to let us know the nature of your request and your contact information. For quick access to screen reading technology compatible with this site <a href="https://chrome.google.com/webstore/detail/chromevox/kgejglhpjiefppelpmljglcjbhoiplfn" target="_blank">click here to download</a> a free compatible screen reader <a href="http://www.chromevox.com/tutorial/" target="_blank">(free step by step tutorial can be found here)</a>. <h3>Global Data Privacy Notice for Job Candidates and Applicants</h3> Depending on your location, the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA) may regulate the way we manage the data of job applicants. Our full notice outlining how data will be processed as part of the application procedure for applicable locations is available <a href="https://www.coinbase.com/legal/applicant_privacy_notice" target="_blank">here</a>. By submitting your application, you are agreeing to our use and processing of your data as required. For US applicants only, by submitting your application you are agreeing to arbitration of disputes as outlined <a href="https://www.coinbase.com/legal/application-arbitration-agreement" target="_blank">here.</a>

Coinbase

IT Product Manager

<h2 id="who-we-are">Who we are</h2> <h3 id="about-stripe">About Stripe</h3> Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. <h3 id="about-the-team">About the team</h3> The Global Partner Engineering and Operations (PE&amp;O) team is part of Stripe’s Global Partnerships organization and is responsible for managing the technical and operational aspects of new and existing product partnerships and programs. Positioned at the intersection of product, engineering, and partnerships, we focus on technical operational execution and optimization with financial ecosystem partners. We drive smooth technical onboarding and implementation with financial partners, we manage the ongoing engagement between Stripe and its partners, and we monitor and optimize stringent quality and performance targets. Our team also drives partner-agnostic programs and initiatives to address broad ecosystem challenges and builds technical solutions and tools that enhance operational efficiency and scalability. <h2 id="what-youll-do">What you’ll do</h2> We are seeking a knowledgeable and proactive Technical Partner Manager to join our Global Partner Engineering &amp; Operations (PE&amp;O) banks partnerships team at Stripe. In this role, you will be responsible for building and maintaining strong relationships with our partners, facilitating technical integrations and launching new capabilities with new and existing partners, and ensuring the optimal performance of our solutions with financial partners. The ideal candidate will possess a blend of technical expertise and account management experience, with a focus on driving partner success. <h3 id="responsibilities">Responsibilities</h3> <ul> <li>Partner Management: Build and maintain strong, long-term relationships with key financial ecosystem partners, serving as the primary point of contact for technical inquiries and operational support. </li> <li>Technical Integration: Collaborate closely with partners to define and implement successful integrations, ensuring all technical requirements are met and projects are delivered on time. </li> <li>Performance Tracking: Establish Service Level Agreements (SLAs) and performance standards for partner accounts, leveraging metrics and data analysis to monitor and improve partner health and satisfaction. Regularly drive technical reviews to improve partner performance. </li> <li>Cross-Functional Collaboration: Work across multiple Stripe teams—including Engineering, Product, and Partner Development—to support and drive process enhancements and technical solutions that benefit partners. </li> <li>Incident Management: Assist in incident resolution by coordinating with internal teams to manage partner communications effectively and resolve issues efficiently. </li> <li>Operational Efficiencies: Identify inefficiencies within Stripe’s operating model, proposing and driving effective solutions (including both technical and operational requirements) to address them. </li> <li>Training and Support: Provide ongoing training, documentation and support to partners, helping them leverage Stripe’s technology and products effectively. </li> <li>Feedback Collection: Gather feedback from partners to inform improvements in internal processes and product functionalities, ensuring customer needs are addressed within the organization </li> </ul> <h2 id="who-you-are">Who you are</h2> We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. <h3 id="minimum-requirements">Minimum requirements</h3> <ul> <li>Bachelor’s degree in Business Administration, Computer Science, or a related field. </li> <li>7+ years of experience in partner management, technical project management, or business operations, especially managing external partnerships. </li> <li>Proven ability to drive medium to large-sized technical projects in collaboration with external partners and cross-functional internal stakeholders. </li> <li>Strong analytical and problem-solving skills, with experience leveraging data to enhance decision-making. </li> <li>Excellent interpersonal and communication skills, capable of effectively conveying technical information to non-technical stakeholders. </li> <li>Willingness to travel as necessary to meet partner needs. </li> </ul> <h3 id="preferred-qualifications">Preferred qualifications</h3> <ul> <li>Experience in banking, e-commerce, or payments; with knowledge of payment technologies and ecosystems is preferred.. </li> <li>Basic to intermediate proficiency in SQL and XML is preferred. </li> <li>Experience working in a SaaS or cloud-based technology environment. </li> <li>Ability to thrive in an unstructured, fast-moving environment. </li> </ul> This role is available either in an office or a remote location (typically, 35+ miles or 56+ km from a Stripe office). Office-assigned Stripes spend at least 50% of the time in a given month in their local office or with users. This hits a balance between bringing people together for in-person collaboration and learning from each other, while supporting flexibility about how to do this in a way that makes sense for individuals and their teams. A remote location, in most cases, is defined as being 35 miles (56 kilometers) or more from one of our offices. While you would be welcome to come into the office for team/business meetings, on-sites, meet-ups, and events, our expectation is you would regularly work from home rather than a Stripe office. Stripe does not cover the cost of relocating to a remote location. We encourage you to apply for roles that match the location where you currently or plan to live. The annual US base salary range for this role is $148,300 - $222,500. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. This salary range may be inclusive of several career levels at Stripe and will be narrowed during the interview process based on a number of factors, including the candidate’s experience, qualifications, and location. Applicants interested in this role and who are not located in the US may request the annual salary range for their location during the interview process. Additional benefits for this role may include: equity, company bonus or sales commissions/bonuses; 401(k) plan; medical, dental, and vision benefits; and wellness stipends. Office locations South San Francisco HQ, New York, Seattle, or Chicago Remote locations Remote in United States Team Global Partnerships Job type Full time <a href="#"> Apply for this role </a>

Stripe

Technical Partner Manager, Bank Partnerships, Global Partner Engineering & Operations (PE&O)

<h2 id="who-we-are">Who we are</h2> <h3 id="about-stripe">About Stripe</h3> Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. About the team Technical Account Managers work cross-functionally to support Stripe’s largest and most complex users. Through trusted relationships we offer customized, strategic consultations and proactively identify opportunity areas to help businesses deliver more value to their customers, optimize technical operations on their teams, and accelerate their global growth with Stripe. <h3 id="what-youll-do">What you’ll do</h3> Strategically support Stripe’s largest and most complex users. Responsibilities <ul> <li>Provide a gold standard experience to your assigned accounts’ key stakeholders </li> <li>Work with the wider Operations team to provide current state, resources and knowledge to enable gold standard experience across teams interacting directly with the user via support channels, external documentation, or product/feature feedback or development </li> <li>Foster long term user relationships that grow loyalty to Stripe and Stripe products </li> <li>Work cross-functionally both internally and within your user’s organizations to provide and implement operational solutions on subjects not limited to fraud/disputes, declines, product adoption and global expansion </li> <li>Work closely with Account Management and other user facing teams as part of a larger effort to support users on Stripe </li> <li>Lead user facing meetings both in person and through video chat </li> <li>Collaborate on the continued design of this support offering </li> <li>Create user-facing content for long term solutions </li> </ul> <h3 id="who-you-are">Who you are</h3> We are looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum requirements <ul> <li>5+ years experience in enterprise level client-facing work </li> <li>Strong product sense and energized by the challenge of solving difficult user related problems </li> <li>Strong written and verbal communication skills </li> <li>Ability to lead complex integration conversations in a highly consultative and proactive manner </li> <li>Familiarity with APIs and ability to explain API concepts to Stripe’s largest and most technical customers </li> <li>Familiarity with SQL and comfort building basic queries and modifying more complex ones </li> <li>Strong technical troubleshooting skills and experience interfacing with technical teams </li> <li>Adept client relationship management skills </li> <li>Ability to engage in business-level and technical conversations at multiple levels of the organization </li> </ul> <h3 id="preferred-qualifications">Preferred qualifications</h3> <ul> <li>Operations savvy mindset, with an ability to identify and eliminate process friction while continuing to build scalable processes</li> <li>Experience practicing in small to medium scale project management</li> <li>Strong organizational skills and self-starting mindset</li> <li>Ideal experience with tools like Postman, xCode, Python, Webhooks, ETL </li> <li>Ideal experience in the payments industry</li> </ul> Office-assigned Stripes spend at least 50% of the time in a given month in their local office or with users. This hits a balance between bringing people together for in-person collaboration and learning from each other, while supporting flexibility about how to do this in a way that makes sense for individuals and their teams. The annual US base salary range for this role is $108,400 - $162,600. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. This salary range may be inclusive of several career levels at Stripe and will be narrowed during the interview process based on a number of factors, including the candidate’s experience, qualifications, and location. Applicants interested in this role and who are not located in the US may request the annual salary range for their location during the interview process. Additional benefits for this role may include: equity, company bonus or sales commissions/bonuses; 401(k) plan; medical, dental, and vision benefits; and wellness stipends. Office locations Chicago Team Operations Job type Full time <a href="#">Apply for this role </a>

Technical Account Manager

Amazon

ML Quality Process Lead - Japanese, Customer Engagement Technology

<h2>About the team</h2>The AI team at Zillow is at the forefront of transforming the real estate industry by helping millions of people use AI technologies to find their next home! We strive too redefine the home shopping and transaction experience by providing an always-on assistant that integrates deep user insights and sophisticated reasoning. By embedding domain knowledge and specialized expertise in these assistants, we empower home buyers and real estate professionals to gain efficiency while maintaining Zillow's competitive edge. This lean, customer-focused team comprises scientists and engineers working together to deliver a fabulous customer experience. We strongly believe in accountability, collaboration, and transparency!<h2>About the role</h2>Zillow is looking for a Senior Technical Program Manager on our AI team to help drive the roadmap of advanced AI core tech and product experiences. This role will directly report to the head of AI core science and engineering team, will be responsible for coordinating with the corresponding engineering, product, and design teams, meanwhile help foster collaboration between AI and other engineering teams.As a Senior Technical Program Manager on the AI Team, you will:<ul> <li>Help define the technical roadmap, leading multiple AI programs from concept to production.</li> <li>Coordinate with product team and define science fused product roadmap.</li> <li>Represent the AI Science and Engineering teams and help foster broad collaboration for improving team’s visibility and business impact.</li> <li>Drive the transition from early-stage exploration or novel experiences into scalable prototypes with clearly defined achievements for launch.</li> <li>Ensure the success of new AI tech accurately shipped to CoPilot products.</li> <li>Engage with design partners to provide mentorship and identify emerging opportunities to convert design ideas into product experiences our customers love.</li> <li>Establish evaluation frameworks for measuring the impact of AI models and iterate based on findings; additionally, partner with data scientists to scale experimentation, automate feedback loops, and optimize models for performance and efficiency.</li> </ul>This role has been categorized as a Remote position. “Remote” employees do not have a permanent corporate office workplace and, instead, work from a physical location of their choice, which must be identified to the Company. U.S. employees may live in any of the 50 United States, with limited exceptions.In California, Colorado, Connecticut, Hawaii, Illinois, Maryland, Minnesota, Nevada, New York, Washington state, and Washington DC the standard base pay range for this role is $145,500.00 - $232,500.00 Annually. This base pay range is specific to California, Colorado, Connecticut, Hawaii, Illinois, Maryland, Minnesota, Nevada, New York, Washington state, and Washington DC and may not be applicable to other locations.In addition to a competitive base salary this position is also eligible for equity awards based on factors such as experience, performance and location. Actual amounts will vary depending on experience, performance and location.<h2>Who you are</h2><ul> <li>5+ years of technical product or program management experience.</li> <li>Master’s Degree or equivalent experience in Computer Science, Electrical Engineering, or a related field with solid knowledge of groundbreaking LLM, multimodal, voice agent.</li> <li>Strong product sense, especially in bringing to bear AI to transform the user experience.</li> <li>Passion and strong desire to apply brand new AI technologies to existing products or build innovative feature sets for end users.</li> <li>Experience working with engineering and AI teams for developing dialogue systems capable of longer, natural conversations, multi-step reasoning, context-rich decision-making.</li> <li>Experience deploying and scaling AI products and services capable of handling hundreds of millions of daily interactions with high availability, low latency, and robust fault tolerance.</li> <li>Strong communication needed to align various teams and inform leadership about business impact, tradeoffs, and new technologies. Ability to clearly communicate complex technical concepts to non-technical teams.</li> <li>Proven ability to manage complex, cross-functional projects from inception to completion, with a focus on delivering high-quality results on time. Experience in managing timelines, resources, and stakeholders while maintaining alignment with business goals.</li> <li>Good at writing, and comfortable with drafting proposals, requirements etc.</li> </ul><h2>Get to know us</h2>Zillow is reimagining real estate to make home a reality for more and more people.As the most-visited real estate website in the United States, Zillow® and its affiliates help movers find and win their home through digital solutions, first class partners, and easier buying, selling, financing and renting experiences. Millions of people visit Zillow Group sites every month to start their home search, and now they can rely on Zillow to help make it easier to move. The work we do helps people get home and no matter what job you're in, you will play a critical role in making home a reality for more and more people.Our efforts to streamline the real estate transaction are supported by a deep-rooted culture of innovation, our passion to redefine the employee experience, a fundamental commitment to Equity and Belonging, and <a href="https://www.zillow.com/careers/benefits/" target="_blank">world-class benefits</a>. These benefits include comprehensive medical, dental, vision, life, and disability coverages as well as parental leave, family benefits, retirement contributions, and paid time off. We’re also setting the standard for work experiences of the future, where our employees are supported in doing their best work and living a flexible, well-balanced life. But don’t just take our word for it. Read recent reviews on <a href="https://www.glassdoor.com/Overview/Working-at-Zillow-EI_IE40802.11,17.htm" target="_blank">Glassdoor</a> and recent recognition from multiple organizations, including: the 100 Best Companies to Work For, Glassdoor Employees’ Choice Award, Bloomberg Gender-Equality Index, Human Rights Campaign (HRC) Corporate Equity Index, and TIME <a href="http://time.com/100companies" target="_blank">100 Most Influential Companies</a> list.Zillow Group is an equal opportunity employer committed to fostering an inclusive, innovative environment with the best employees. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires accommodation, please contact your recruiter directly.Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable state and local law.Applicants who receive job offers from Zillow Group will be asked to sign a Proprietary Rights Agreement which includes confidentiality, intellectual property assignment, customer and employee non-solicitation, and non-competition provisions. If you are contacted for a role at Zillow Group and wish to review a copy of the Proprietary Rights Agreement prior to receiving an offer, you may request a copy from your Recruiter.

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